Lowe's Home Improvement App Reviews

VERSION
24.1.3
SCORE
4.7
TOTAL RATINGS
799,734
PRICE
Free

Lowe's Home Improvement App Description & Overview

What is lowe's home improvement app? Home to any possibility
Whether you’re a Pro or have a DIY project on your mind, our app lets you search and shop thousands of products— anytime, on the go.

NEW! EXCLUSIVE PRO EXPERIENCE
A new experience just for Pros is here. Simply sign in with your Pro account and get access to all the Lowe’s for Pros features that make running your business easier.

AISLE & SHELF INFO
See aisle and shelf information right on the list page—so you know where to go in store. Plus, toggle with a switch to shop only at your preferred Lowe’s store.

MOBILE CHECK-IN FOR STORE PICKUP
Track your pickup order in real time on the home screen. When it’s ready, check in to let the store know you’re on the way so they can have your order waiting.

VIEW IN YOUR SPACE
See a product in your space before you buy, with augmented reality. Using your phone’s camera, scan the room and drop the product in your space to see it to scale.

STORE FINDER
Find the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Plus, set your preferred store to get inventory, product locations and pricing*.
*Remember to allow location services to get the most accurate information available.

INBOX
Get messages with special coupons, deals and exclusive promotions sent right to you.

WEEKLY DEALS
Check the weekly ad for deals at your preferred store. View page by page or by department.

CUSTOMER RATINGS & REVIEWS
Read what other users are saying about appliances, tools, home décor and beyond! Plus, write your own reviews and easily upload images.

COMMUNITY Q & A
Ask questions and get answers directly from manufacturers or other customers.

QUICK LIST & LISTS
Create a Quick List to keep projects organized. Tap the heart on any product page, scan a barcode, or type notes to add to your list—no sign in required.

ORDER & PURCHASE HISTORY
Keep track of pending and completed orders all in one place.

LOWE’S ON APPLE WATCH
Add your virtual mylowes card to your digital wallet, access your Quick List and find your closest Lowe’s store.

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App Name Lowe's Home Improvement
Category Shopping
Published
Updated 17 January 2024, Wednesday
File Size 229.42 MB

Lowe's Home Improvement Comments & Reviews 2024

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Terrible App, terrible website. Used this app for a few years without issues, but about two years ago it became unable to retain my location or preferred store. Always comes up as “Wicker Park” in Chicago, about 40 miles away. Probably a dozen stores closer to me. I’ve reset it, saved it, checked my profile many times. I’ve chatted with Lowe’s tech support several times and their answer is that I’m the problem 😂🙄. Clear your cookies, clear your cache…I’m surprised they don’t tell me to buy a new phone and PC. It is frustrating to find something I want, only to realize it is once again looking at Wicker Park inventory. I change it to my local store and there’s about a 50% chance that it won’t be in stock, or will be at a higher price and they won’t honor the lower price. I rare look at Lowe’s online, and it is the last choice among all the big box home stores. Just an overall poor experience, not just the app.

Love Lowes with one big exception. We used to shop only at Home Depot but they changed their rules to often. Lowes is far better BUT they should do something about their phone lines. I have waited on hold for many hours. Yesterday I stayed on hold to talk to someone to see if the item I wanted was in stock. I live too far away to drive there to see if they had it. I needed it that day. I waited on hold and then someone would pick up and hang up. This happened 3 times. Ten months back I ordered a large appliance and I was given an approximate date of the delivery. The delivery date was set back over and over again which I think was the manufacturer’s fault, BUT when I called to check on it I never could get a person to answer. I’d always have to go in the store to get updates. Almost always I would get conflicting information. BUT my main complaint is the phone service. You NEED to find a way to get your phones answered. I have spent well over $50,000 this year at Lowes and have tried making many many calls so that I didn’t have to drive there. It’s a very disgusting feeling when they don’t answer or hang up or my call got dropped by my cell phone. I’ve put my phone on speaker and continue to work, but finally after more than an hour I’d hang up. This just isn’t right. I just bought a house to remodel and then resell so I need to have communication with you.

Worst customer service. I have had the worst experience with Lowes in the past few months. It all started when I went in store to order a new dishwasher. At the time, there was a rebate going on and I submitted the information for the rebate which was supposed to have been sent to me within three weeks. It took three months for me to actually receive the rebate after calling the rebate customer service department over 7 times. When I got the rebate gift card, I used it towards a new purchase. I ordered my item on September 20 with a in-store pick up date of the 21st. It is now September 28 and no one knows where my item is. I was told by one person the purchase order is still waiting to be approved and then by someone else that it shows as shipped but a tracking number hasn’t been attached to the order. as a consumer, after spending over $600 on an item with the money being immediately withdrawn from my account, this makes me upset. I will start ordering from the competitive orange store from now on.

Absolutely ridiculous. Sometimes a store gets too big for its own britches! Unfortunately, I think Lowe’s is one of them. Their online website order process is straightforward enough. That is until check out! After submitting all my information, including payment method the website stalled! I sat waiting for half an hour for something to happen, and… Nothing dead! I didn’t want to hit the back button because I was afraid if there was an order in process I’d be billed twice. I continue to hit the submit button multiple times waiting over an hour and then finally figured OK I’ll hit the back button and try resubmitting again. lo and behold it worked! Lowe’s, if you’re reading this review, and you aloud to be published, understand that this is the year 2023, problems, like this should not exist! Don’t dare claim the website might’ve been busy processing other orders! The simple solution is build a better mouse trap! You guys in the white towers at Lowe’s should understand that analogy. Never, ever, let a consumer hang out there, not knowing if an order has gone through!

Decent - Needs UX Improvements. On my iPad, I can tap “Shop > View All Departments” and then I can tap into a specific department. If I need to go back two or more levels, I have to swipe from the left edge of the screen or tap the “Back” button. Doing this goes all the way back to the beginning. So if I’m looking through categories more than 2 selections deep. Example = I browse to: 1) Outdoors > 2) Outdoor Tools & Equipment > 3) Lawn & Garden Hand Tools > 4) Rakes & Pitchforks > 5) Lawn & Leaf Rakes. I don’t see what I’m looking for, so I want to go back and select “Digging Tools” (level 4), I have to select “Back” and start all over and go back through the entire navigation path to get to “Digging Tools”. When I select “Back”, it should back up to one level higher in the navigation not start over completely. This makes browsing the different categories VERY difficult and non-intuitive. The app seems to be more designed for someone that KNOWS exactly what they’re looking for rather than someone who is browsing to see what Lowe’s offers. I’d also suggest making the setting “Available Today at ” a sticky toggle switch so that a customer doesn’t have to keep turning it on in every single category. It just gets annoying to have to keep turning this on over and over again.

Best Day Ever!. Well I just walked into the Leeds Lowe’s out here in Alabama, and the first person I walked up to (Melodie) knew exactly how to help! She got me started applying for a Lowe’s Pro membership, and introduced me to David who helped me with some unforeseen complications in the process. Together the two of them helped me get the best possible price I could hope for, a safe product delivery on my time, and personally walked me through how to use the Pro website. At checkout, they handed the reins over to their resident computer whiz Katha who patiently helped me tie up up an excellent customer service experience! Aside from the fact that these people are so lovely and make me want to come back just to see them, they took care of all my needs quickly, efficiently, and kindly! Not to mention the store is clean, well-organized, and always has toilet paper. I often enjoy my time spent in the Leeds Lowe’s, but these people have sold me on being an exclusive customer. Thank you so much you guys, and to everyone else… Lowe’s Pro is the only way to go!!

Delivery date SNAFU. Ordered a dishwasher online. It said someone would contact me to confirm delivery two days later. No one did. I started trying to reach someone the next day. What a joke. On the delivery day I finally spoke to a human being but he couldn’t help me fix Loews mess - they failed to schedule the delivery & my dishwasher was waiting for me 45 miles away - but it would cost $300 to be delivered!!!! I would have to call the store 45 miles away to cancel the order!!! I would have to beg plead with whoever to see if I could get a local dishwasher delivered in the same time frame. ZERO help from the main customer service people. ZERO the only real help I was offered was from the delivery manager at the local store. Unfortunately he can’t control what my local store would do. I’ve ordered a second machine - with a two week delivery window - while I’m STILL waiting for a status on my first order. The fact that I’ve had to spend so much time trying fix their SNAFU is unbelievable. Oh and to top it off I can’t CANCEL the original order!!!!!! I figured if I’m going to wait longer I’ll buy it from Home Depot - but I can’t cancel the order!!!!!!

My Lowes. Up until two weeks ago, I was able to use my iPhone and or iPad to look at purchase history. All of a sudden the app is telling me that I have no purchases on either iPhone and iPad. I can take an existing ,transaction enter it, it will show and the tell me it is tied to my my Lowes account. Hmmmmmm! I called customer service and, they have no clue. They want to blame on my phone or iPad and say it probably is caused by an update. That’s funny as a friend of mine uses the same products and Apple and has his My Lowes info at fingertips. Sounds like BS to me. I certainly hope they find the problem. Just found another problem, it ask for my nickname and says it is already used. I cannot help if someone already has a nickname same as mine. Lowes, I think you all need to get your act together. I hope you like my new nickname.

Lowe’s App developers: please read!. The Lowe’s app for anyone using IOS versions below IOS 13 will no longer allow me to login to my account. I can still use the other features such as search and product location in my current chosen store, but Bill pay and access to my stored previous receipts is no longer working on the older versions of the App. Please address this. The security features normally available to the latest version is also not available. For these reasons this app is hardly useful as it used to be. In addition to this and because I now have to use the web based version of Lowe’s, I must tell you that sometimes when you select your monthly bill to pay, the next page tells you “There was a problem with the information you provided”. It tells you this even though you are already logged in and looking at the monthly amount you owe. It took me thirty minutes to complete something that used to take me two minutes to do. This is not good. Please look into these things. Fix the App or the Web based platform! Preferably both! Stop outsourcing for App development too. These Developers are clueless! Look at the canned copy/paste responses they are giving to angry customers. Lowe’s, you are losing customers and money hand over fist! If that is okay with you, please carry on!

Order of a grill. I want to go on record to say this had to be my worst experience I have ever had anywhere. It started back on May 12th I tried to order a natural gas grill on line. It wouldn’t let me. It said to go into the store so I did. I tried over and over to get one ordered but they said you have to order it on line for natural gas. Explained I tried. After awhile someone that helped said ok I have it ordered and I have it for delivery. I said great. Waited for a week for the grill to arrive at store to be assembled and to be scheduled for delivery. During the next week while waiting I kept getting updates on my phone about picking it up in the store. It is supposed to be delivered. Going back and forth it got scheduled to deliver on the 21st of May. But it didn’t. They said they called but neither my phone nor my wife’s phone were called. So I finally got to speak with someone who said they could help. Got it scheduled for May 23rd to deliver between 11:30-3:30. They said again they called. I was expecting a local number but I guess they weren’t local and my phone has spam alerts which I won’t answer. So nobody said that was the case. So I stopped at the store and finally just picked it up myself. I am very disappointed in this whole fiasco and I feel should be compensated for time trouble and anxiety. My name is Mark Murry. Thanks

Suggestions. Love the stores, at least 5 we use, we’re probably one of their first percentiles in our local industry on supporting there. App needs some time to mature tho. 1/2 the time I call about an online order I get that “Oh, you ordered online” type feeling from them, sometimes exact words. Couple things. 1. Couldn’t select the option of curbside pickup at checkout, the locker use with our quantities defeats the tech there, but it’s default….. 2. Couldn’t find general coverage in specs on engineered flooring/ love the label shots but their often blurry. Help us continue our support, our State economy and image salivates on it. 3. Orders give no ready status email info 1/2 the time, and products are transferred to other stores out of the range of our projects. Costing us more in gas/ time/$. The last time an order was transferred for stock, the third item was out of stock.

Organization / Skill Set Knowledge. This store is always greeting me as I enter the store and I’m asked what can I help you find and they know right away the isles to find the item. If ever I don’t understand how to pursue my task someone always comes up and says it looks like you might have a question and yes we go from there. Those cashiers have a tough job and I realize two things right away. Short staffing on front end and those that are running the front end are going above and beyond to maintain the integrity of the store from all the good that the sales associates are doing on the sales floor. I have been in this business before and I can understand that Corp maintains a guide line for hours and yes when you pay bonuses the hours will be reduced to cover the expenses for the P&L. I will not that it is noticeable that staffing hours have been reduced and I’m not going to ask a manager for the answer that will only degrade the positive outlook they have with what they are given so I seriously hope that this will be looked at by someone who needs to really think about the staffing. Overall this is the best of the Lowe’s that I shop at and it does start from the top Ms Ginger Hanson. Please do not let me email address be forwarded to the store please.

Worst app on the planet - inventory WAY off. I hate this app more than I can express. Probably HALF of my orders are canceled because store employees either don’t care to look for the products or it’s out of stock when it says they have plenty. One day I needed a pipe cutter, and it said there were 26 in stock. NOPE. They CANCELED my order and didn’t even notify me! Nevermind that there are 24 of these in a case, and there was actually a case sitting in the overhead. They didn’t even bother to look. Or the day I ordered MIG wire, it said there were three in stock, yet my order was again CANCELED with absolutely zero notification (ends up they EMAIL you instead of texting, which I never saw). I ended up driving 1-1/2 hours round trip to the nearest Home Depot to buy the wire, and ended up spending another $300 while I was there. Realized I needed different welding glasses, and went back to Lowe’s, and sure enough, there were THREE ROLLS OF MIG WIRE exactly where the app said they’d be in the store. The employees were too lazy to actually look…they just marked it “out of stock” and canceled my order. So sick and tired of this. I’ll drive to Depot because I’m sick and tired of orders being canceled.

Lowe’s search feature needs improvement. Lowe’s search feature has been lacking for years when compared to it’s competitors. I’ve lost track of the number of times I’ve had to switch to another box store because you’re app could not find something we were looking for. You might consider consulting with Google to help bring your search capabilities up to a higher standard as they specialize in searching and recalling inventory. In addition by adding the capability of using the use of wildcards which is an old fashion feature would really help when searching for something. Then have someone that can communicate well write simple instructions as to how to use this feature. Your sales hang on people finding your inventory you want to sell.

Horrible customer service. I recently purchased a gate kit online. After not having any updates when the delivery date to the store (garden city) came and passed I attempted to call customer service. Both times I was on hold for an hour and an hour and a half. After finally getting through to someone. They told me they had no further info other than it was processing which it said online. The reps were very nice but I got no help and was told to try the store of delivery. I then attempted that and was again left with an unanswered call for at least a half hour until an automated message tells you to hold then music plays and I was hung up on multiple times. I finally got through to someone the next day. Who was also very nice but she told me it was a vendor and there were delays and now my shipping day would be almost a month away and that’s an estimate. Highly frustrated and annoyed. Zero communication and customer service operations needs to be looked at.

CAN’T LIVE WITHOUT LOWE’S. I absolutely love all the Lowe’s, it is the store I prefer because they always have what I need in stock as well as I find Lowe’s staff to be so much more knowledgeable and above all else so much kinder and helpful than their local competitors staff and store. I must drive quite a few more miles to go to a Lowe’s instead of the competitor, but driving to Lowe’s even with these expensive gas prices for the past 9-10 months, I find I still save a lot more money even driving the extra 5 miles each way. I basically live in Lowe’s as I do a lot of fixing up of the house myself, and if I need a friend to help me or hire someone to do a job on the house I always ask them to go to Lowe’s, telling them I find Lowe’s to be such a better store as well as the staff is so much nicer and know what they are talking about when I have a question, the staff never fails to answer and bring me to the items I need, often telling me easier ways to do a job I must do around the house. I am so very grateful for my favorite Lowe’s, the Lowe’s on Montauk Highway and Route 101, in East Patchogue, NY. The store is fully stocked and all of the staff is so very helpful as well as so very kind!! THANK YOU LOWE’S! YOU GET 5 STARS FROM ME!! Thank you again, Wendy Sondericker

Pushing me to Home Depot every time I use the app. I have been a loyal Lowe’s customer for years…. I’ve spent thousands of dollars in your store….. your website and app are the absolute worst I’ve used and it’s making me so frustrated I don’t want to use your services anymore. I’ve tried (even calling in) to change my email…. Says it can’t be completed at this time. Every time I’ve tried for the last year. Four months ago the app cooperated briefly (still wouldn’t allow me to change my email) by allowing me to place online orders and go pick them up. Now for the last month, every time I open the app I have to sign in. I sign in (box checked remember me) and the first function I go to sends me back to sign in….. over and over. I cannot access my account to pay the bill not can I see my receipts which is the main reason I used the app. I have never reviewed an app before if that tells you just how bad it is. I’d give zero stars if I could. If nothing changes I’ll stop using the services I can’t use and start spending money elsewhere….

Very Helpful APP!!. Whenever I am working on or about to start a project and am in need of supplies then this is my go to app. It’s super helpful before you go to the store to see if they have the item you need in stock, how many are in stock, exact spot your item is in inside the store and the price of the item. I always use this as a guide to find what I need when I go to Lowe’s so I’m not walking around forever trying to find what I need, to make sure which Lowe’s store has what I need and to know the price I’m looking at when I checkout. So I highly recommend this app to people who want to save time, save money, do projects on a budget and for people who like to plan/price projects before going into a store. This is by far my number one APP when starting a home project and when I need a replacement item for my house.

I LOVE LOWE’S. If you have never been to one, you really need to stop by one, walk around any take it all in, look at the Seasonal Decor, from Patio Furniture, Fall Decor, Halloween, Holiday Decor. There is always something fun and new that you wouldn’t expect. I love their Garden Center, if you feel a bit lonely or sad, there is nothing like seeing all the variety they have, even in the winter months. I love being able to look at the items in person at the store, but the app has waaaayyy more items that you never imagine a Lowe’s would have just think about something and type it in! It’s crazy and yeah you can order it. Also some Lowe’s have different items in store so always visit them too when you are out of town! Good luck guys!

Great employee’s. I would like to take the time to think all the employees at Siloam Springs Lowe’s 3499 Highway 412 just a small short story on the service that I received from the employees at this Lowe’s last year. I went in to look at Christmas decorations found a Christmas tree on display that I liked ….found a employee to help me with this item( the gentlemen helped me look for the item……told me they must be out then he went above and beyond to ask someone in their department with a little more authority if they could sell me the display and yes,” it happened!! I walked out of the store one happy customer.!(Great customer service.) so that being said,” I went in a few weeks ago to look at the Halloween decorations found a spider on display and again, I found an employee to help me find the item I wanted, but again Lowe’s was out!! so I ask if I could buy the display (long story short) I walked out with the display and one happy customer again! Thank you to all the wonderful employees at Lowe’s for making my shopping one happy adventure!!

Better than nothing, I guess. The app is meh. Always some kind of snag. Just one example: it always defaults to a store location that’s *not* my nearest location. I’ve seen it default to stores up to two hours away and sometimes in other states. (Yes, I have location settings enabled.) Today I changed the store location to the one nearest me, about 20 minutes away, and placed a pick-up order. Arrived at the store, tapped to check in, and several minutes later got a call asking what parking spot I’m in. Told her #4 and she said “I don’t see you.” Turns out the order was placed at the second nearest store instead of the one I selected. I asked if the order can be transferred to the store I’m at. “No, I can only cancel the order and you place a new one.” This has wasted so much of my time today (and other times). You should be able to choose your own default store in account settings, instead of the app (or website) guessing and even changing it on you after you’ve selected which store you want.

Not as functional as HD. Even though this app has ostensibly the same functionality as HD’s app, the curbside order ready and “on my way” features do not regularly work and often display incorrect order status when compared with the notices one gets via email. It seems to skip over several frames in the app, leaving one withou the ability to actually send the “on my way”. The single time I have gotten this to work, it was great and they were out with my order very quickly. The rest of the time, you end up waiting quite a while and there is really no way around the issue unless you give up and walk into the order pick up (something to avoid during the pandemic spike), or call the store and endure being handed off to an over burdened staff. I wish they would fix this issue. HD’s app works flawlessly by comparison.

Cart problems. It seems to change the store items are being shipped from, and it’s hard to tell which stores they are from. To replicate add two items like pressure treated lumber from the same store and select truck delivery. If they’re from the same store shipment should be $75. If you don’t place the order and check back a few days later, one item might be shipping from another store, bringing the truck shipping up to $175. Sure you can delete the item from a different store and add it again but this in nearly impossible on the app. It’s also extremely difficult on the desktop website too. Basically you’ve gotta put your “shopping cart” together in your own notes and deal with Lowes shopping cart when you’re definitely ready to order, otherwise you gotta delete everything and start over, and that’s very difficult if your shopping list IS the shopping cart. Basically the shopping cart is super frustrating and antagonizing.

Poor Management in garden dept. Sale ad had 1.5 gallon hanging plants on sale for 2 for $16 Mother’s Day ad. I went in on Friday and no one knew anything about it! It was pretty frustrating even getting help. So again on Saturday I called the store about the ad. I asked for a manager. The manager said they were not set up for the sale the day before but they were now. I went again to the store with my wife. No one there could even find the plants that were two for $16. They had racks of hanging plants that were two for $22 but at check out they were $28 each. The associate who had a 10 year badge on couldn’t help and was rude as well. She said that the plants that were two for $22 were not the select plants. I left very upset with the lack of customer care at this Carlsbad NM store.

Lowe’s App is Average. I really like ordering online and store pickup the next day. It usually saves me time in the store having to search for things. It’s a fantastic method of shopping. UNFORTUNATELY, although I know what I want, it’s sometimes very difficult to find on their WEB site. Example is plumbing stuff. 1” black iron pipe x 10 feet long. There are other pipes that are listed in SLIGHTLY different descriptions; 1 IN, 1-IN, 1 inch, so forth. Obviously they had multiple contractors key-in data that used inconsistent formats (or in-house employees and an poor data checking). It could be data from their various suppliers. The point is; it’s frustrating to use because I have to type in several iterations. That wouldn’t be so bad, but then I find what I want and select it to add to my ‘CART’ and it says (Oops! Something went wrong) it can’t be found. I call the store and the associate says that version has been discontinued even though it lists several in stock on the WEB page. See the disconnect? Don’t get me wrong. About 80%-90% of the time, the shopping APP is fine. It’s the last 10% that takes 900% longer than it should. Lowe’s is not done and I hope management hasn’t checked this software project off as “COMPLETE” because it’s NOT.

Lowe's customer service is 5stars. I purchased a Whirlpool gas oven range in November, had it delivered in December. It came damaged so I called Lowe's in Destin and the manager offered to pick up and reorder the appliance or offer a 20% discount. Because the gas company had already in stalled the gas range I took the discount. Now January comes and less then 30 days the Smart Display Panel went out and the oven was useless. I only had use of the top cook stove. I called Lowe's again and spoke to Colton, I was frustrated and upset but Colton assured me he would try to resolve the issue. I was on hold for about 5-10 mins and he advised me he spoke to a supervisor and because we purchased on our Lowe's card he would schedule a pickup and issue a refund. I was so relieved. He explained the refund will take 2-3 business days but as soon as I saw the refund I could purchase a new one. It is truly inconvenient that we couldn't do a drop off and pickup at the same time but I'm so grateful for the customer service I received and the Lowe's employees tried to resolve the issues each time. Kudos to Destin FL Lowe's employees!!!!

Had no choice. This process of ordering online was very easy but I must say I felt I had to do it this way instead of going to the store to pick out my items due to the fact that the Rockingham Lowe’s no longer has people manning a register. They only have the self checkout registers open and when you have a large amount of product or product that is very long in length such as molding or lumber it becomes a pain and a nuisance to do the self checkout. And not to mention if an issue comes up during the checkout process your left stuck having to wait on a clerk to come help all the while people are bumping into or having to constantly go around your lumber because of its length and the space allotted between the self checkout and the walking lanes. So for that reason I just find it easier to do the in store pickup and not have to battle these problems. It would be so much better for customers if they just opened the people manned registers again.

Customer Service?!. I went to the Bayshore Lowes on Sunday afternoon. I needed to pick up some DE and visited the garden section. I had a hard time finding DE. I searched the online app for the item and it told me exactly what bay and aisle it was in. But I could not find the location. When I asked an associate they told me that would be outside in the garden center. I headed outside and could not locate item still! There was no one around to ask for help. I went to the cashier who had a very long line and only 1 cashier. She could not help me told me that everyone was gone. I found another young man who when I asked where the bay and aisle was he told me inside in the back. I ended up leaving the store without my product. It was a very frustrating experience and a big waste of my time. I’ve always been impressed by Lowe’s CS. I hope this is not their new standard.

poor service. I went to the Lowe’s in Lake Charles Louisiana to get some cedar fencing , I paid for it in the store, and I had to go out and have them load it up in the back of my truck for me. I waited about 15 minutes. No one showed up so I went in and asked the cashier to please get somebody. I waited another 10 minutes I decided to call the store manager. The store manager said he would be right out and take care of it. I waited another 10 minutes and he finally showed up. He was not very friendly or happy, it’s like he didn’t even want to be working that day. He went and unlock the gate, so the workers can get the cedar fencing out for me. When he came back, I let him know is that I had to wait this long to get my product. His words was I should’ve ordered it ahead of time, Andy also blame it on the workers. I let him know that the workers were waiting on him to open the gate to get to the cedar fencing. That made him more upset. And started to blame the workers. Then he looked at me and told me that I should’ve went to Home Depot. I agreed with him and I’m not going back to Lowe’s in Lake Charles Louisiana.

Items not in stock. I almost never write reviews, but there is one flaw in this app that drives me nuts and has compelled me to write this. I do a lot of home improvement projects and Lowe’s is the only game in town. I do find the app pretty useful overall, and the ability to find and pay for items on the app and have them ready for pickup is really handy. My HUGE problem with the app however is the little toggle that says “Available today at (your city’s) Lowe’s.” When you toggle that on, it filters all of the online only items out and only shows you the items that are sold in the store. It even says what aisle the items are in. Super cool, right? Except that you don’t really know if any of those items are in the store unless you click on each one and scan through the entire description to see if it is actually in stock. Yes, if it’s out of stock, there’s a line somewhere in the description that says that, but why do I have to click on each item to see that. Again, the toggle is labeled “Available today!!” This should be fixed so that out of stock items are filtered out.

Feeling a bit bamboozled. I’m currently buying a house and wanted to use this app, because it’s far easier than any other home improvement platform, and I like Lowes…how ever I spent hours creating separate lists (kitchen, bathroom, etc) with paint, tile, etc and although I can see what’s in the list with a quick glance, if I go to click on the list, it tells me the list is empty. This includes everything in my “saved” list. Absolute waste of my time if I am capable of making full, specific, catered lists but can’t access any of the products from the list. Please fix this - for reference I am using an Iphone 13, the phone is updated, the app is updated, I have full service, and I am on WiFi. Update: I received the stock response from the developer team directing me to send them information via a direct email - preferably video based. I’ve already done this. Not much more I can do. Waiting to see if they fix it. Although, I have noticed (from reading the comments) it has been like this for over a year now.

A difference in the store. On Thursday, I drove to Bowie store to put my order in for my Levolor banded shades. I actually was trying to get out from getting the installer that was in my area. I completed it I paid $35 for them to come out to measure. I got a call on Friday from the installer to tell me he did not come down to my area in mechanicsville, how sad. However, there is a a ray of sunshine at the end of the tunnel. I went into the Lowe’s store in Saint Marys county this time instead of going to the La Plata. I was running very late only had 10 minutes before the store closed I got a manager to help me to transfer my contract to their store. His name was Tyriek Dillingham. I was told by the installer at Bowie that I could call the (877)number and they would take care of it, that was wrong. The (877) told me it had to be done between the stores so the manager at St Marys took care of everything because he could not credit back my account. I had to go through (877) for that he did my contract and waive the fee. How wonderful is that. I guess you need to go to a store in your own area. I guess I’ll find out Monday. When did the (877) will be able to at least credit my money back. 😊Thank you, St Marys.

Review by Bill Scott. Love this store been going to this store since I was a little boy with my dad back when it was at Paducah Ford location but he has went to be with our lord for almost 10yrs now and I still remember it every time I walk thru your doors how much I miss going with him we came to the store at least 2-4 times a week he was a craftsman he built everything by hand he could take 2 2x4’s and make something out of a magazine he was so very gifted with wood craftsmanship and now I’m trying to do it for his carry on my son and spread it to my boys my only gripe is your prices are way to ridiculous on lumber and other things in your store and makes it hard to do these things anymore fix the prices and get more customers and money

App is so inaccurate - what’s the point?. I love the Lowe’s stores in my area but the app is worthless. It is not accurate about inventory or location in the store. When I find something on the app but can’t find it in the store, I go to an associate behind the service desk or approach an associate who is working on the floor. Countless times I have been told by the associates, “oh, the app isn’t accurate.” I recently ordered five of an item after the app said there were 23 in stock available for pick up. An associate called me to say that they don’t have any of the items in stock and that the app would be updated. Three days later the app still says that 23 are available for pick up. I don’t mind driving a few miles to the next city to pick up items but I don’t want to drive 30 miles to find out that it’s not in stock when the app said it was in stock. It’s also frustrating to go to the exact aisle in the store where the app said the item would be, only to find out the item is in a completely different area of the store.

After latest updates to app, lost ability to add to a list. Everything has been working fine until a couple of recent updates, I can no longer save an item to favorites (♥️ feature). I do a lot of shopping on my iPhone 11 and prefer to save it to my favorites list and then use my Windows desktop computer to purchase online. However, I can't do that now and have to send a link via email to myself, open the email on my desktop computer, then add the item to my favorites list. The favorites list option is supposed to be a timesaver, however, it now takes me a long time to add to my favorites, and then put together an online order, or shop in store. Could someone in programming take a look at this bug and fix it please? I tried searching for a way to contact the iOS app development team through the app store, but it tAkes me directly to the Lowes website, without and active links to report a problem. Please fix this! Thank you!

Been loyal H.D. Shopper but moved for a good reason. Ever since the old builders Square went out of business I have been a diligent shopper at Home Depot! I have always been very happy with their product and because I became familiar with the store I have elected to return time after time. Unfortunately after Covid things have changed significantly within the Home Depot franchises. Now it’s become a very messy and disorganized place to shop and feel that often times I am looking for items that I know I want to procure for longer than I feel is necessary. So the other day I had to buy a specific number of a specific size bolt and after looking for it for 20 minutes at Home Depot I decided to try out Lowe’s around the corner. What a fantastic surprise not only was I greeted in the aisle containing the bolts by a sales associate but he also recommended that after we chose the bolts and nuts and necessary washers that I took a picture of the three to make checkout go even faster! What a fantastic impression this made on me and have now returned numerous times for other products and I’m in the process of buying lumber for a new deck and in comparing the quality of the product being offered there’s no comparison and I will be continuing to return to Lowe’s in the future! I really wish I knew the name of the sales associate that provided the added assistance in finding the bolts on using the camera because I would like to see that he gets some recognition for his due diligence.

Do not use this app - not worth the phone storage space. This app seemed like a good idea but is not ready for prime time. I ordered an expensive item and received a phone call around 6 am from an employee’s personal mobile phone the next morning saying the item was not in stock and to call back. I called back and left a voicemail message; no call back that day, the next day, or the day after that. Called the store and had two call drops and was kept on hold for 20 minutes before talking with someone. She said she would call me back in 30 minutes. That call never came. There’s no way to cancel orders in the app so I had to call the corporate number and wait 2 hours for that call back. In the time it took to cancel my order I was able to purchase my item at a different store. Based on previous reviews from months ago, this is clearly an ongoing unresolved issue with the app. I don’t think high sales volume is a good enough explanation for how disappointing my experience was. Stick with the web site for online orders.

Payments did not go through but it shows that they did.. I thought I had a doorhandle coming in the mail two weeks ago. It showed when I ordered it that it was a completed purchase and should be arriving in 5 to 7 business days. That detailed of information. After two weeks when it did not come I went back in and it was still sitting in my cart?? So I tried to pay again using Apple Pay again and it said it took it. Then I went all the way out and went back into the app and it was still sitting in the cart. I checked my online banking and it did not show that it had taken it two weeks before or right then. So there seems to be some glitch an Apple Pay so I used my debit card and I went through the entire process. It said it took it the first time and I went all the way out of the app and went back in and it was still sitting in my cart. I tried it one more time doing the exact same things and it took it… I will probably default to Menards from here on out. I barely have time to do the Home project I shouldn’t have time to wait on a product that I have been told was completed purchase to never arrive.

Poor Customer Service. Online orders with curbside pick-up are the responsible thing to do during the COVID 19 pandemic yet online orders are backed up 7-10 days and customers are not notified of this. The only thing the confirmation email says is “please wait to receive confirmation that your order is ready to be picked up before heading to the store.” No timeframe whatsoever is provided. I assumed it would take a few days. When I called to check the status, that’s when I found out it’s 7-10 days. And the staff member just said, “There’s nothing we can do. We are short staffed and have over 500 orders.” Why doesn’t corporate let people know that? Why don’t you provide an actual timeframe for order processing? Why are you still taking orders if you are backed up by almost two weeks? This is just causing people to come in the store...which is NOT a responsible approach to social distancing. I get there is a delay. I understand you are short staffed. But let your customers know and stop putting your frontline employees at greater risk. Communicate!

Inaccurate and unreliable app leads to perception of poor quality products and services. I experience an 80% failure rate when I go into Lowe’s to quickly pick up an item based on their locations. The location is wrong and typically does not exist. As an example an item listed at location “Aisle 20, Bay DESK” does not exist. This app should provide accurate location information based on the store’s inventory management system. Instead, I must ask an employee for help to locate the item. They search their internal system, see the same location, and have to look into the “extended info” section of their internal system to see where they actually put it. I can typically identify the location information is incorrect when I arrive at the aisle (for example, when looking for fungicide, I end up in the lumber aisle) This is a missed opportunity to fulfill customers’ expectations and instead lead them to frustration. This ultimately leads me with the impression the Lowe’s does not care about the quality of their products establishing their products as low-tier when compared to competitors that don’t even offer a convenient app.

Very helpful App.. This app is very helpful. 1. I like the fact that the app tells you if something is in stock in your local store of choice. 2. I LOVE the fact that app tells you where to find a specific item that you are looking for, in the store. It gives the location aisle and Bay#. And this is great!!! There is no need to go hunting down someone to help you find something. 3. Looking up various products online before going to the store helps narrow down my purchasing options. This is very useful. IF I had any criticism of the app, they would be a relatively small thing. I’ve had times that the app says that an item is in stock in the store and it isn’t in stock. I don’t know if this is a glitch with the app. Or, if this is a problem that the store hasn’t put out merchandise. So, it’s technically in stock but no one can find it. And this problem seems to happen at Home Depot and Lowes more than other stores. For example, a store that seems to do a good job with their app when it comes to keeping up with their inventory is Walmart. On the other end of the spectrum Home Depot has given me more problems with this feature than Lowes has. So, I guess it’s all relative. Again, I love this feature on the app. I just wish that it worked more of the time than it does. And, when I say something isn’t in stock and the app says that it is, I usually enlist a worker to help me and they can’t find the item either. So, I don’t think that it’s just me.

There is no functioning feedback or contact options. When you place an order in the app, they sell your order information to an offshore company in India called XPO. Your order will tell you Lowe’s will call you at least 24 hours prior to your delivery date to schedule a time. Instead XPO calls you late at night to tell you your delivery will be there in the most inconvenient 4-hour midday window possible and to call them back if you need to reschedule. They give you their number to call for reschedules. You call them right back to reschedule and they tell you they cannot and you have to call the store. You call the store that was selected during your online order, they say they’re pulling it off the truck and they’ll call you back in 20 minutes. You lose patience after 4 days and call them back and they tell you your order is now with another store 70 miles away and you’ll need to call that other store. You call that other store and leave 8 messages over 6 days only to have XPO call you back again with your now 10-day overdue order being inconveniently delivered midday tomorrow. The system tells you to call XPO to reschedule.... queue vicious cycle. Lowe’s has become utterly ridiculous. It’s illogical to order from them as they no longer are willing to work with their customers at all.

Supreme customer service. While visiting your Fenton store, I had no physical card, and only Apple Pay. Your customer service person, Adnan, helped me get everything situated so that I could purchase my necessities for my house while using your Lowe’s app. I. Have experienced the other side of the story where I had no means of payment other than what was on my phone and the cashiers and customer service people previously have told me tough luck. Adnan went out of his way to make sure that I got everything that I needed was able to pay for it and was not a burden. Just wanted to make it known how awesome of a customer service representative he is and how great of an experience though difficult he handled the ease. It will definitely keep me coming back

Long standing relationship. I operate a small business in this rural area of West Tn. Lowes in Dyersburg, Tn is a daily go to. Maybe 2 or 3 trips in a given day. We are always greeted kindly. Always made to feel important to be a customer. The Pro desk professionals, Colton, Jeff, Bubba, Peggy and the group go above and beyond to work with us on our needs. mr James in electric and lighting is always a very busy man. Maybe setting a display, stocking shelves, or organizing the stock but always kind to stop whatever he is doing to assist you. He makes you’re needs his priority. We are hands in realty investors and could be in appliances and garden or lumber and paint. I’ll say that I wish this location had more to offer. We find ourselves having to drive an hour to Jackson,Tn or Milan, Tn to Lowes. And these have nice people but nothing like the appreciation and assistance we get at “our” Lowes. Can’t say enough good things about the staff.

No saving favorites & “Update Go to App Store” in a loop. For almost a year, I’ve been extremely frustrated & disappointed in the Lowe’s App b/c I could no longer save favorites. This was one of the ways I decided on products for our upcoming home renovation. As we got to that area of the home I would have already had ideas on what I would want to purchase from Lowe’s. Including kitchen appliances! Tonight I go to the app and get a pop up screen that instructs me to Update the app & a link is available to “Go to the App Store. [iphone XR] I tap the link go to the App Store & there is a downward facing arrow as if the app is not downloaded. Okay, it should be, I just clicked on it... then it “downloads” & Update bubble appears in its place. I tap Update, it goes through the circle motion & now the Open bubble appears. I tap it and it returns the app only the Update Available Go to the App Store pop up is there again. I cannot access the app at all b/c of the pop up. I tried force closing both the App Store & Lowe’s app, also restarted my phone, then go through the entire process again. Download. Update. Open. The pop up continues to appear. It’s in an infinite loop! March 7, 2021 I am so disappointed that Lowe’s let the bug continue that did not allow you to save favorites & now I cannot even enter the app at all?! Developers! Do you hear me?!

Still Waiting. On the Memorial Day Weekend my wife and I bought a new over the range microwave and a new slide in stove. We didn’t care about waiting a month for the delivery. So the day before the delivery we called and confirmed that we were on the list of delivery’s the next day. To get ready for the new product’s my son and I removed the old and put them into the garage. The next day we didn’t get our new appliances and we didn’t even get a phone call . So we called the next day and found that LOWES had sold our stove and microwave. And they didn’t have anymore in stock . So the sales person said they would up grade us on the stove but downgrade us on the microwave. We were okay with that and the sales person said it would take another week. A week goes bye and today we get NO PHONE CALL! We have no stove and no microwave. Thank goodness I have a BBQ . But my family is getting really tired of hamburgers and hot dogs. We are STILL WAITING. I CAN ALWAYS GET MY MONEY BACK. BUT I WILL STILL HAVE NO STOVE AND MICROWAVE! And NO PHONE CALL!

Poor exchange policy. If I could 0 stars I would. After purchasing a craftsman chainsaw at the recommendation of a Lowe’s employee, I brought the chainsaw home to cut a tree up that had fallen on my property. After two uses the pull cord lost it’s tension and therefor would not start. I proceeded to go back to Lowe’s with the expectation of a simple exchange. I was floored when they told me this expensive piece of brand new equipment was not eligible for exchange or return and would have to be sent out with possible additional charges; even though I had purchased the saw less than 30 days prior. I have been to two repair shops in the area and the hourly repair cost is $95, half the cost of a new saw. In addition to this TOTALLY poor return/exchange policy the young woman who waited on my behind the counter admitted that she had other customers come in with the same complaint so I was greeted with an eye roll and a “here we go again” when I asked to speak to a manager I could audibly here the manager being called basically tell the young woman to just restate their ridiculous policy. I won’t be shopping at Lowe’s again. I am sure that does not matter to them. I used to think Lowes was far superior to their competitor Home Depot in quality of employees and variety however this scenario has shown me otherwise.

Don’t forget to press the “in stock” button!. You can find out what Lowe’s has in stock and even what isle and section of the store it’s in BUT you must follow these steps, especially when online shopping to do curbside pick up. Step (1) Select your location at the top of the screen you want to shop out of. (2)Search very general, simple terms in the search bar (3). After your results show up click the Free Pick Up In Store Today button on the left hand side of the screen and from there you can start to refine search results to get more specific. If you don’t click this button it’s going to show you everything you can get in the store that day and special order products that can take several days to weeks to arrive. If you can’t click it, there isn’t anything like it in stock or you need to change your search terms.

Digital Card has vanished. This app is great and work’s wonderful in store. My problems arose at checkout. You see Lowe’s has gone full in with self checkout. By that I mean they have ZERO cashiers available and force you to self check. Which I already dislike. As busy as this store is I’m sure they could afford some cashiers. Then I go to pay, open the Lowe’s app, go to credit and the digital card is gone. Vanished… not any trace of it and Without an actual cashier I’m told I can’t lookup the card at self check, so I must remove my self from self checking to go stand online at the service desk so they can apply to my store card, since it no longer shows in app. The majority of my trips to Lowe’s are spontaneous and I have never carried the actual card around “just in case.” Now until the digital access is restored I have no reason to shop Lowe’s at all. I won’t begin carrying the card so if my happening I drive by and decide to pull on in and shop.

Horrible. Nothing has gone right with last three orders, one taking months to resolve. People at the stores are helpful when you talk to them but apparently there is no role designed to own an issue through completion. The next time you call you have to start all over again. Worst repetitive customer experience I’ve had with a company in a long time. This last experience i had an online order cancelled but was not notified at all, when I asked why they said reason was “other”. They asked that I resubmit as they had the stock so I did. I drove 35 minutes to pick up and the order was left outside on a cart, completely soaked from rain with the paperwork now falling apart. Still showed full charge but was missing 7 of my items and 3 other items that were the wrong size. If I hadn’t gone through the order myself I wouldn’t have been told. Store workers have been very polite and willing to help but the rest of the process is broken. Absolutely no communication or escalation resolution even when you call in to their call center and talk with a Supervisor. I’m done

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Can’t meet a delivery schedule to save their lives!. I would give a zero if could! Scheduled delivery of a dishwasher for Friday 7APR btwn 12-4. Took afternoon off from work to be at the house. At 2pm after not hearing anything I started calling Lowe’s where the “you need to call our delivery service” began. Between 2pm and 6pm I called several times and was told it was on the truck and would be delivered that day as scheduled but was running late. At 10pm, after not hearing anything, I checked my order status to find they had reschedule delivery for Monday 10APR without even contacting me. Now at the store at 6:30am trying to find out why it did not arrive as scheduled and why it cannot be deliver first thing this morning Saturday 8APR since it was “on the truck out for delivery” all day yesterday. Store manage having not luck getting delivery department to answer the phones “SURPRISE!”.

Returning product that was defective. The product was a three foot table tree The lights didn’t work the pieces would not come together bought it around 15 December I called lowes and spoke to there associate Told him the problem his exact words were ( as long as you bring it back before 30 days) Came back January 1 to return the associate at the return section said he can’t except it even though it had the original tag on it and showed him it didn’t work or come together like it’s supposed to he summoned his store manager he said we can’t take holiday stuff back didn’t want to here anything I wanted to say he just turned his back to me. So I left them there defective product. I spend a very large amount of money in this store threw my business but I will not do any more business here maybe they should post that rule about broken merchandise they sell in big letters we have the right to not take back defective products unless we feel like it. The thirty day return policy is only good on certain days. Good luck to anyone who buys anything there it has a if I feel like it return policy. NEVER EVER A LOWES CUSTOMER AGAIN.

I used to love this app. What happened?. I used to use this app weekly and sometimes daily when I was starting my fall and spring gardens. First, my phone app stopped working so I had to use my iPad and write down the isle and bay to use when I got to the store. Now I can’t even get the app to work on my iPad. It won’t let me log in. It won’t let me proceed as a guest. It will let me create a new account, BUT then it still won’t let me log in. I had to use the Home Depot app to find what I’m looking for and I’ll go to Lowe’s and wander around uNtil I find it. The app doesn’t work in the store either. But it knows I’m in the store because it opens up on my phone when I get there. Please fix this bug. I miss my Lowe’s app.

Christmas is ready at Lowe’s. I went to Lowe to pick up my Stitch inflatable, needless to say I picked up two extra ones. “Wow”. Lowe feels and looks like Christmas. The security guard greeted me at the entrance. Nice. Since I am a repeat customer I knew where to find my item. So many choices and the prices clearly posted. Got what I wanted and headed to be checked out. The customer representative helped me right away to her register and offered a way of me saving money by acquiring a store credit card. Maybe next time. She thanked me and invited me back. A great shopping experience. I told her my background in retailing. She hit every major selling points. Keep up the good work. Online is ok but I miss in store interactions. Thanks.

Lowes experience. I too have a Home Depot vs. Lowes encounter. Moved to Ocala from south Florida and always shopped at HD. The first time I needed supplies I went to HD in Ocala, the staff was somewhat rude and disrespectful along with not knowing the product or even product location in the store that they work in. So I found what I needed and left. So the NEXT time I needed supplies I kinda reluctantly decided to give Lowes’s a try. I still can’t believe the difference in customer service and IMMEDIATE help the staff provided on my first visit. I ONLY go to HD if it’s something I DESPERATELY need, and then still with hesitation or I order it online. Of course providing Lowes’s doesn’t carry it. Night and day experience!

Really bad delivery service. Don’t get to excited when they tell you a close date for delivery. I ordered on the 11th, I was given a delivery date of the 18th. I made plans to be home for the driver, no show. I did this again the 20th and the 25th. On the 24th I called to verify my delivery for the 25th and was guarantee that it was on the truck and would be delivered…… My confidence wasn’t very high any longer, so I called a local store to verify my delivery. Yes you got it, but this time I was told it was out of stock and he wasn’t sure if it ever would be restocked. I did cancel my order, it takes 3 to 5 days to get credit back on my card. So I asked, with all the aggravation I have been through, if they could give me the sale price when I order another one, I was told he wouldn’t be able to do that….. So like I always hear there are NO guarantees in life especially at Lowe’s

Cut my credit in half and then charged me a fee for being over my limit!. Horrible service at the Lowes in Clovis and horrible card service! Clovis store had the clerk not know how to run a check so after 15 minutes working on it (and holding up people behind me who are giving me dirty looks for holding them up because they only have one line open) goes and gets the manager… who then walks over and says “no we can’t take that… it’s a business check”… WHAT!? Not only should that be a much better check to take then a personal one!? Plus, I had done it multiple times… AT THAT STORE! Which I told her but… “nope, can’t take it”, she told me. So, they missed out on $600 of sales and lost a customer (companies sales). Then with their card, they cut my credit in half… and then charged me a fee for it being over!?!? Which I made my payments on time so how and why would they cut my credit!? Anyways, horrible is what comes to mind when I think of Lowe’s!

Garden center employee too busy talking not working. Three employees working in the garden center at Lowe’s in Conyers on Thursday were sooooo busy talking with each other that I had to interrupt their conversations at least 7 times to ask questions and they weren’t happy that I asked questions. This made my visit longer than need be. And I ended up not purchasing more items. Meanwhile the Lowe’s on Lithonia was out of a pot I wanted even though the website said there were 9 in stock. The garden employee there spent almost 30 minutes searching the shelves for it. Thanks to here. So whomever is in charge of the employees at the Conyers store, you are paying 3 employees to talk. Not good. And the Lithonia store you have employees that assist the customers. Can we update the inventory as I drove 25 miles out of my way because the website said the pots were in stock.

Great customer service!. Worked with Jacqueline, and Austin Fisher to purchase new flooring for my entire home. They were so helpful and very understanding of my lack of knowledge and difficulty with making such a big decision. With their assistance, I found and ordered all the product I needed. After I returned home, I discovered I had made an error in the amount of flooring I needed. I called Austin, and once again he saved the day. We ordered additional product, adjusted delivery plans and paid over the phone! These two staff made all the difference in my experience. I will be a faithful Lowes customer in the future. Thanks Jacqueline and Austin!

Terrible customer service. I needed to simply change the delivery address of a dishwasher on an order that I had just placed. It hadn’t left the facility, it hadn’t even been processed to the facility. The order had only just been paid for and the delivery date was over a week later. The customer service rep didn’t know how to do it and apparently there was “no one around” who could. So my only option was to cancel the order and re order. Which is fine except the refund for the original order was going to take TEN business days. What if I didn’t have the extra money to go ahead and buy the second order and I would have had to wait 10 days before making another order? Fortunately that wasn’t the case but a lot of people don’t have that. Families can’t wait 20 days or more for a major appliance. Do better Lowe’s. You act like you don’t have competitors and I assure you that you do. I’ll be visiting one of them today.

Superior Customer Service. To whom it may concern ? Your employees in the paint department, specifically Kate and Paddy are above and beyond in attention to your customers needs. More than once I have dealt with one or both of these fine people who went out of there way to help me with a few projects I’ve had on going. They are always attentive and willing to help solve whatever or find answers to whatever my dilemma may be that day!!! I don’t hesitate to come in or need to make a call elsewhere knowing that my answer lies with these two in your paint department!!! Cheers Kate & top of the morning to ya Paddy 🍀 Thanks for all your help, see you again.

This App Is So Helpful. I really like how organized this app is. It displays the products with clear pictures, descriptions (which really helps when I’m researching something for the first time), and according to each store’s configurations by whichever store I choose. I click on a product and the app tells me the aisle and bay numbers and whether it’s in stock there, at another nearby store, or how soon it can be delivered to my store or home. I like being able to go into the store and head straight to the products. Also, the department that handles app feedback fixes issues quickly. I once again have sound in the product videos. Thanks!

Excellent service. I am a female disabled veteran that just moved to this area and had had a long tiresome day. I was walking all over the store looking for a self wringing mop bucket. Ms Cleopatra Roberts in Home Decor asked if she could help me because she noticed I was having difficulty walking. She carried my purchase until we located the other item I was looking for. I just retired from the army and am still trying to get use to this new disabled way of life..She was excellent and professional and I would have been lost without her…I just wanted someone to know that she made a long hard day so much better with her kindness and willingness to help.. Thank you Miss Roberts…

Not Reliable. Lowe’s Evans has the most unreliable customer service in town. I ordered lumber yesterday and received email order was ready for pick up last night. When I arrived at the store the next day, I was sent to customer service where I gave them my order number they told me to wait on the side. I waited for about 20 minutes finally asking them again where my order was and they told me someone was on the way to help me. I waited another 5 minutes only to be told my order had not been pulled and they would pull it soon. I showed them the email stating the order was ready and I did not even get an apology was just told I would have to check back later. I asked what time it would be ready and they could not even give me an estimate. This is just the latest in a line of the lack of customer service at the Evans Lowes store.

Top notch service. Andrew that works in finish lumber, doors, windows etc is so very nice and informative. He’s helped me on several occasions and has always gone above and beyond what I expected. When I was purchasing storm doors a month or so ago he told me about a better door that was made better for dogs. The price was a bit more but boy it’s a nice door and I do believe he’s right about being better for pets. Today I needed some baseboards. He gave me all the information from the start with out me asking a ton of questions. I got off the phone and placed the order on your app and I’ll pick up my baseboard tomorrow. I sure wish you had many more people like Andrew. Outstanding. Bravo to Andrew!!!!

Needs item location in cart. I use the app a lot and it saves me lots of time. I would give it five stars except for the following problem. Items in search results show the item location in the store, but when added to the cart, the location info isn’t available, so using the app for a pickup list is worthless. Please add a list function that includes the location or add the location in the cart. Also tried to email the list to myself to see if the email had the location, but the email function from cart isn’t working. It creates a login loop. Target store app has list function with location that also allows the list to be reorganized by location. That would be a really helpful feature.

Horrible Online Ordering and Customer Service!!!!. I placed a curbside pick-up order this morning for bagged dirt, bagged manure, and sprinklers. It stated all were available for curb side pick-up. However, when I clicked on “track order”, it stated I had to come inside to purchase 3 items of the 20. I called customer service to ask why this was the case. I asked why they couldn’t deliver all the items to my vehicle and the customer service lady had the audacity to tell me they could not walk all those bags of dirt to my car?!?!?!?! Seriously!!! She told me I would have to drive to the lawn and garden section to have them load those, as if that makes it ok to have to come in the store to retrieve the other 3 items. I asked for a manager. She put me on hold then came back and told me that he was with another customer. She then proceeded to tell me to just cancel my order. I am so tired of lazy, ignorant customer service!!!

Better prices than the competition. I regularly shop at Lowe’s while I am at both my Florida home, and my New York home. In both locations, the Lowe’s store is the closest major home and garden store. Almost always, the prices are better than the local Ace or other hardware stores. Almost always, item for item, the prices are better than at HD. I also like the fact that I save 5% when I use my Lowe’s charge card. I would estimate that 85% of my home and garden project shopping is at Lowe’s. My one negative comment about Lowes, is that the quality of the store personnel in the hardware and plumbing and electrical departments are better at HD. If I am not sure what I need for a project, I go to HD, because I get better advice.

HKH. There is a employee there that goes out of his way to assist, find, and put together orders for this store’s clients. You can call the pro dept, tell them you found an item at another hardware department store, ask if they can get it through Lowe’s store, within minutes they will tell you, yes or no, tell you if other stores has the product and give you options for the product if Lowes does not have it. I have shopped at Lowe’s and their completion for years. I did say their completion store had better employee service, but since working with this group of pro sales folks, my attitude and beliefs about Lowe’s. Thank you Mr. KASH!!!

Decent when it works. Often times the search feature will not load items and the processing wheel keeps spinning. I have to use the mobile site to search to get around this issue. When you are looking for something specific it makes it a little trusting. I also wouldn’t mind knowing up front a list of known issues with an app. I like to be informed so if an app has an issue that a company knows about and is working on, it would be nice if I knew as well. It just makes me feel like a company is truly invested in its customers. Besides who wants to read a thousand reviews to find out if someone is experiencing the same problems that they are. Just basic info on the issues at hand would be great to say “Hey we know the issue, and are working hard on it to better serve you.”

Could be more user friendly. The app could be more user friendly. If I could click on a previous bought item and then be able to quickly buy it again that would be great! Also if I could click on the item to see a larger picture that would help too. I know not everyone can easily see the items in the pictures, a zoom feature would benefit the users. Also if the items were kept more readily up to date with their availability that would be great too! I have tried to buy items multiple times and then it was not available. For a home goods store, good customer service with curbside service available via application. Would recommend.

Lowe’s lowers my frustration - GOOD JOB LOWE’S. That other home improvement store has become a mess. Added to the fact that Lowe’s carries a better quality product across the board, going to Lowe’s saves me frustration, money, time, and heartache. The employees at Lowe’s are a notch above the competition. I’m impressed that they will take you to the product and give informed opinions as to preference and quality. When I am making a bad choice, they gently steer me to the better product, often at a lower price. Better tools, better paint, better prices, and better people. The last comment is that Lowe’s is far batter at labeling, price tags, signage, and organization. It’s easy to find items at Lowe’s and cut down on the time needed for your trip.

UI needs an update, improvements. The app is good, but there are a couple of features missing that would make the app experience much better. First, not every item has a location (Aisle X, section Y). Some do, but I’ve had multiple occasions where I couldn’t find things because of lack of location. Secondly, when the location IS on the screen, I would like to see a store map, just like on the Home Depot app. Makes finding things much easier. Finally, if something is out of stock, I want a button that says, “check nearby stores” and not have to change my store. Again, the Home Depot app has this. I live conveniently close to both a Lowe’s and a Home Depot. They’re equidistant from my house. I find myself shopping at Home Depot more… because of the app. (What a world we live in, right?) Anyhoo, make those improvements, and it would be massively helpful. Thanks. :)

Good, Could Be Better. Whatever folks had problems with earlier, I’ve had little problem with this app. Once I identified “my store” it told me the amount in stock and the location in the store. My one issue with the app is it only works in “portrait” view (as you’d have when holding an iPhone upright). Well I use an iPad with an attached keyboard for all my work (calculating expenses, estimates, and drafting emails to clients) and the display is in the “landscape” view. When I open the Lowes app I have to either turn off my Bluetooth keyboard and use the screen that appears on the iPad screen or keep the keyboard on and then type and look at the sideways screen. The HomeDepot app allows you to use it both ways . . . I sure hope Lowes catches up soon.

Waiting over half an hour at curbside at the moment. Called in and told curbside wife was ready to get item, 15 minutes later no item and nobody from lowes had come out. Called back in and they said they couldnt find it at the desk and give them a few minutes. Half hour plus gone by and still nobody has dragged their buns out to see my wife. Called again and they said a manager is looking for it and that a cancelled item has thrown a wrench in it. Whats the purpose of the app if you can t order and cancel an item without throwing a wrench into the system? At the time a customer arrives, take the cancelled item out of the bag and ring up the remainder. The first part of the order last week was nearly flawless but this weekend crew has failed to meet that first experience by a wide margin. Will be deleting the app and using other businesses.

App and in store experiences. I’ve held out on rating the Lowe’s app and writing any kind of review for as long as I possibly could. First of all the app is so disorganized and aggravating to use. Example I look up a product specific to its name and I get items that are unrelated to the items I am searching for and/or I get a thousand other things pop up that may or may not be related to the items searched. Second is the in store experience which I know has nothing to do with the developers of this app but when the store and the app are equally dysfunctional, disorganized and aggravating to point of driving a half an hour out of my way to do business with your competitor is worth noting. On several occasions I have been left to stand at the paint supply desk 10-15 minutes after pressing your assistance button multiple times and no one shows up. Meanwhile, there are several employees wandering around aimlessly doing nothing and I still don’t get what I need and I leave and go elsewhere. As my time is money and waiting is one thing but when there is no one else being assisted and all help is M.I.A or lost in space some where is another. Not quite sure what has happened but Lowe’s use to be the main place I conducted business at for my business needs that has significantly changed.

This app is as bad as Lowes Customer service. There is no place to log a complaint on this app. Why do you think that is? Because there would be so many complaints, that the system would probably crash. I got screwed by Lowes 10 months ago where my family ended up living on carpet padding for a month. I was promised compensation and didn’t even get an apology. I was lied to many times and I promised to never use Lowes again. Well I guess I am the idiot because here I am 10 months later and doing a project and my wife convinced me to forgive and forget. “Give then another chance!” She said. Now here I am on a Friday night 3 days past the date I was given and my contractor starts Monday and after lying to me the last two days, now I am not going to get my tiles that I already paid for because they have shipped them to the wrong location three times. And they don’t care and are not willing to even try and help.

Lacking useful features. Overall not a bad app. Responsive enough. What it is missing is the ability to search prior orders. I have to scroll through the whole list to find my prior purchase. I can filter by year and this feature has a bug. When I have no filter applied I found a purchased I made mid 2021. When I filtered on just 2021 purchases, it didn’t show up. It is also missing the ability to print the receipt once I found the item. For in-store returns, this is not an issue. For warranty coverage, it could be. I took a screenshot of my receipt and it cropped it since it’s too large to display on my phone. Maybe all of it will show on a computer or possibly multiple screenshots, either way, the app is missing some basic capabilities.

Nothing ever works.. I upload receipts to have for safe keeping, to only get in the situation that I need the copy that I definitely uploaded and miraculously Lowe’s app isn’t responding and no receipt can be found. I could live with it if it only happened occasionally but This thing literally has never worked again after I loaded those receipts to it. It shading how stuff like that happens. So I must certainly do not recommend this app. It hurts me to say that because I spend a lot of money here. I’ve built home after home with every screw and splinter coming from Lowe’s. Abd this is one reason that 84 lumber will start to get more of my mobey. Get your crap together Lowe’s. It’s 2021 almost

List management. I find the list feature extremely helpful when shopping, however there is one bug on the app and one feature that would improve things significantly. The bug is that no list will show more than 15 items. On the website you get a “see more” button to load more than 15 items, but no such button is available on the app. The feature request is an ability to sort the lists by aisle/bay. It is super nice that they show me the aisle and bay, but would be awesome if it could sort items automatically, for ease of shopping. Even an ability to manually re-order items would help too, but auto-sort by aisle would be a game changer.

Not great. App needs some work. You can create lists but you cannot actually add items to the list. There’s no add prompt or any add to list prompts on the product descriptions. Another prompt similar to add to cart would make this app alot more user friendly. I have also had issues purchasing items on this app. It allows you to put items in your cart but when you go to pay it wants you to submit ALL blocks provided to submit your order, i.e., you have to use both address blocks even if you don’t need the second one. Lastly, when ordering online products it does not tell when your product has arrived in store. It simply says in process, it’s not until you log in online that you’ll see the ready for pick up notification.

Interesting concept but needs lots of work.. I have always enjoyed brick and mortar applications. Quick access to advertising, and inventory stock. However over the last few years Lowe’s search engine has really become quite disappointing. For instance I was looking for 6 inch screws, and the first thing that popped up was light bulbs. Yes they were 6 inches long and yes they screw in but really is that what I was looking. The location portion needs drastic work as well. I travel for work and a lot of Lowe’s have different layouts as they should, but the application doesn’t always match the layout. If you’re traveling and all you need is one simple thing having a map that actually layouts the store and products would be fantastic.

Get with it. Lowes website and app are so primitive. The website has several glitches when loading then it shows x amount of an item available at a certain yet the store has zero in stock. The app is just as bad. Swiping down is okay as it shows several options of what item you are looking for. Once you swipe up the screen is consumed with a picture of something you’re not looking for. Seems like there’s no quality control over who develops there website and app. Maybe the people who develop them just have each other test it then make it for public use. To me it is reflective of what you get at the stores also, like everything is second rate. Does the CEO ever try using the website or app, get some higher on the chain input or a sample of actual users of the product.

Totally gutted and rebuilt my house. In December of 2021 I purchased an older ranch style home in Redfield,Ar. It was built in 1976 and I am not sure if it was ever remodeled. We started on one end of the house and went to the other end. Totally redoing ceiling, three bathrooms, removing walls, adding walls, new floors, new door placement, door hardware, lights, fans, paint, lavatories, commodes, hopefully you get the picture!! I had never really used Lowes and was always in HD. They, HD, tried to SCREW ME on my original flooring order. After that I started going to Lowes. Between four of their stores I was able to find EVERYTHING I needed to do my project. After four months I got moved in. Love my home and acreage. Thank you very largely LOWES!

Recommend not to use app for buying online.. The app is only useful for buying & NOTHING else. Then, if any issue arises…it is impossible to address any problem because the app is so poorly designed. There are limited (and ridiculous) options given within the menu. All the customer service folks were sweet, but poorly trained without any power to resolve a problem other than to put you on hold to “speak to someone else”or transfer the chat or call. Phone waits vary between 45 min. to over an hour. Unfortunately, I purchased 2 large appliances online all in 1 order. My range wasn’t delivered with the laundry stacker on Friday. 21/2 hours on phone later-said they’d deliver Sunday afternoon. They didn’t for a second time. Apparently many departments have been “farmed out” without any systematic oversight resulting in dysfunction. I strongly advise NOT to use this app to buy from them online.

Room for Improvement. I enjoy using the app, but unfortunately, I can only use it to look for things I might want to buy when I’m home because the WiFi in your stores is completely ineffective. Either make it usable or just save the money and don’t install it at all because it’s useless to the consumer. Also, cell coverage inside is nonexistent, so there is absolutely no way to connect to the app. The app only works in a vertical format. I’d like to use it at home on my iPad (with keyboard), but it won’t flip. HD’s app does flip, so I usually just go to their app to lookup/order when I’m using my iPad. Lastly, the app keeps asking me to update, but when I click on the button it presents to bring me to the App Store, I see that their is no update available. I will give you kudos for linking the veteran discount to the app. HD doesn’t do this.

What’s happened to Lowe’s. Over the past two years, the quality of service has declined so much that I doubt I will continue to trust Lowe’s with any of my construction needs. My customers have been dissatisfied with their service from Lowe’s as well. I have experienced improper charges/billing, wrong/forgotten/ disregarded orders, no show deliveries and rude employees. I have tried to contact corporate without any success. There are other hardware stores that are more than happy to meet their customer needs and even include a smile on their face and kind words. I’ve talked with other dissatisfied Lowe’s customers that have experienced similar situations. It’s sad when it takes 4-5 Lowe’s employees/managers passing you from one to another and still no one tries to correct what has been totally screwed up by one employee that didn’t care about accuracy and still the customer is treated poorly and the order remains wrong. You get the feeling it’s time to give business to someone else.

Regards to curb side pick up and ordering. In North Carolina, home of Lowes, I decided to use the app and order products as well as curb side pick up. It was twice terrible. As for the app, it seems fine. As for the store service, it’s terrible. First order, it had the wrong items. Second order, on line the inventory was in the local store. But when Lowes emailed me, the items were in two different stores 30 minutes away from each other and another 30 minutes from me. So, ultimately, beware of their on line inventory system. It’s a roll of the dice. I’m sure they instituted the curb side pick up because of the pandemic. But, if you’re going to do a thing, do it right. To me it seems like a wink and nod to a new service. My feeling is they will do away with it after the pandemic.

Terrible app & website experience. I’ve been loyal to Lowe’s but I honestly have been frustrated with how buggy their website and app experience is for years. Today I finally deleted it after literally trying to throw money at them for hours and kept getting dropped into a multi factor authentication journey where I should have gotten a purchase confirmation page. And if my login attempt was successful then the cart would be empty and I would start over. I say “if the login was successful” because sometimes it just rejects my accurate password and locks my account for “too many unsuccessful attempts” when there was zero unsuccessful attempts. This is the kind of nonsense I have dealt with for years but assume they would have overhauled their systems by now. Anyway, I’m finally fed up. It’s really time to upgrade your tech stack and do a data cleanse to improve your e-commerce merchandising hierarchies while you’re at it Lowe’s!

Unhappy …. On Tuesday June 6 I purchased a Harbor Breeze fan with installation. At the time of purchase we were told someone would call us to schedule the install. Since I am a long time Lowe’s customer I assumed the install would be like many others, but it did not develops as I expected. We received an email stating our install would be Tuesday June 13 that’s a anything between 4:00 and 7:00 PM. No one ever called to establish the install just notified us of when it would be. So, I changed our schedule to accommodate the DICTATED schedule. Then the installer never arrived, called or any kind of notification as to why he did not show. It is almost impossible to talk to anyone at ANGI or at Lowe’s for that matter. The local Lowe’s managers are terrible about returning calls. Also about answering the phone. Tried multiple times and it just rang. So, here we set no fan installed and no notification as to when it will be. Not a happy customer at this point! Your “military discount” program seems to be fading into oblivion as well. The last 10 purchases we have made have been “ineligible” for the military discount program Have you abandoned it? If you have say so don’t continue to offer it but never give it! Lois Dark Disappointed customer & Veteran

Chat fails. Purchase history 99% missing.. How does this have an avg 4.7 rating? I’ve had a Lowe’s card for years w the same address, email, ph, etc. The ONLY purchases which appear in my purchase history in the app are from an AC filter subscription. I wanted to check the brand of mulch bought last year so I could buy the same kind, nope, that and the multi-1,000’s of dollars I spent to rehab a rental are all absent. So I tried the Chat function for help, “knowing” it was a lost cause bc I’d probably get a bot, and I was wrong, because I never made it that far. The chat function uses iPhone’s business chat and when I sent the text to the pre-populated Lowe’s address, it FAILED. Great money-saving integration. And even though it forced me to update the app, which I did, the App Store which I closed and reopened still says Update, yet the app opens after the update. How do we even survive, other than despite this dysfunction?

NO HELP AT ALL-JUST TRIFFLING. First, I am a 70 yo handicapped woman The ride on cart got me from the door to the first isle Second, I couldn't find a regular cart. I was looking for 2 (2x4's) to be cut down to 6 ft. So I needed a cart. I walked down the main isle stopping from time to time to catch my breath and rest my legs also looking around for a free cart until I finally made it to the lumber. I picked out my 2x4's. I went back to the main isle trying to locate a cart. I finally saw another dissatisfied customer walking away from one, after asking was it his, he assured me that I could have it. I was elated that I could rest on the cart and pick up my lumber. I had a direct route to get to the wood cutter in the rear of the store. I waited and waited to see an associate. I hollered towards the front where I spotted a cashier and asked her to please call someone to wood cutting, she got right on it- bless her heart. Then I saw about 3 associates, I got excited-they totally ignored me after about 20 minutes I called the store (while in the store) and asked could someone please cut my wood. The lady on the line promptly informed me that the saw was broken! I was DONE. Stubborn as I am I bought that wood put it in my Rav4 and brought my self home! Courtesy, consideration or helpfulness was not a part of that establishment. I should've followed my first mind and went to Home Depot!

Need new QA. Who is testing your application before release? You have fundamental issues in your registration flow and in your purchase flow. If a User has an apostrophe in their name you hard gate registration but don’t tell the user why. I had to enter my info multiple times before I figured out the solution. You don’t allow users to select their auto filled address nor do you inform the user that billing address is required to purchase. It’s fine that it is but why would you leave your users guessing as to why they can’t proceed? Also guys it’s 2021, it’s ok to let users use auto filled credit card information. This is literally the most basic stuff for signing users up and letting them purchase. It may be tempting to think I’m a HD employee or something like that. I am not but obviously work in mobile development. Please do better.

I like Lowes, but I hate their App. I buy a lot of things at Lowes, so I put up with the app and website because I have to. I guess they got me there. 🫤 Using both the app and the website is a lesson in frustration. For example, trying to get the app and website to filter to find what you want sometimes works, but more often does not. For instance, it will not let you both sort by lowest price and also select “filter by what is available at your local Lowes”. I was just shopping for a light switch plate and the app suddenly could find no light switch plates available at all at my local Lowes. That was what finally drove me here to write a long-overdue review for the app. You have to close the app and reopen it when it gives you incorrect results (which it often does), thus losing everything that you just searched for.

Dishwasher Installation. I will never purchase another appliance from Lowe’s. A year ago we purchased a Frigidaire Refrigerator and all was well because the delivery driver was trained to install. A year later we decided we would touch of the kitchen with a new dishwasher. Big mistake! I ordered on line plus the hall a way fee. All was well up until the delivery driver explains they are not trained to install and that’s done through a third party company!!!! This is when the run around started! You have to call the number provided and they will then call you but not for the installation to be scheduled but just for the quote. Then they explain you have to go to the store to set it up! Why should I? Why can’t this be done online? I purchased online not through the store! 6 days after calling corporate and nothing being done. If I didn’t pay the $50 haul away fee then I would say forget it. We will shop at Home Depot moving forward respectfully.

Crap App for product search. Whatever smart technology Lowes thinks that they employed to build their app, They should fire them! The search feature on this app does not work. No. nada. nothing! I tried searching specific category such as “storage tote”. With no results. Yet, when I finally found plastic storage totes through the “storage” search (where I had to filter through hundreds of results that were not applicable...) what is printed on the top line of the product description?... “storage tote”! Right IN the title of the product - and yet the search app told me “no results”. Even when that product was eligible to order online, and on the shelf in my local stores. I also tried searching for a few items by brand name. Items that Lowes does carry; items that are available at my local store right now as we speak; and items that I was able to find by accident when I ordered something different. So, if you want to find a certain kind of garden soil (for example) go shop for “planters” ...and then wait for the app to offer you garden soil. Rather than just searching for “garden soil”. WORTHLESS SEARCH ENGINE.

Bathroom remodel nightmare. Remodeling bathroom and purchased a lavatory. When I get ready to install lavatory (final step) I find it is broken in the box. Uugh. Return went easy at Lowe’s. Ordered another- it will be in in one week. Got a call on delivery date to inform the new one was broke, and they would be sending it back and they would re order, and let me know the new delivery date. Four days later - I called to check. Nothing has been done and the manager was just fixing to call me to process the return and tell me I had to order online. I ordered online with a 8 day lead time. Manager called back directly and said I would have to come in to the store to process the return to my Lowe’s card. I have to drive an hour and 15 minutes round trip to Lowe’s and I am still not even close to having my vanity. I know it may not seem like it but this is beginning to get frustrating.

Was a 5 star app. As I’m trying to purchase a washer and dryer, the app is having a lot of issues loading some things. This includes the cart. As of now, I can’t purchase the washer and dryer I want to get (at least I’m pretty sure I want them. Hard to tell since I can’t view the dryer). The good news, The Home Depot app works great and I’m able to find the same exact washer and dryer, which allows me to realize I want to purchase them. Just imagine how many customers you lose out to because of this issue and the fact that most people are afraid or just don’t want to go out due to the pandemic going on. The only thing you have going for you, your 5 year warranty is just a little cheaper. And yes, I do have the most updated version of the app and iOS. I also have a very strong WiFi service that everything else works perfect on.

Customer service. Bad customer service for delivery. Nobody seems responsible to who to call. I ordered appliances from them- a refrigerator, washer, dryer since Labor Day and requested for delivery on the 23rd of October. Every time I call, I had spoken with Erica and she has been telling me that I had been requesting to reschedule the delivery. Original I requested to have it delivered late in the afternoon since we were due to close on the house sometime mid morning. Per their delivery department, nothing was conveyed to them and delivery personnel called me mid morning telling me that they are in the house. I don’t have the key to the house since we are still in the process of closing. Called their customer since mid afternoon to follow up; until now on October 24, 2019 still don’t have my appliances yet. Now they want me to call their delivery truck driver to know what’s up? They have bad follow up of their delivery. I would give them 0 for customer care.

Useful but not personable. This app lets you see the local ads, and search nearby stores. It has been useful in showing me what Lowe’s carries, and what they may not carry. One of the useful advantages of the app is to connect your MyLowe’s card to the app, but that hasn’t happened. The app is also supposed to be able to scan the receipt and add it to your history, but I’ve not been able scan a receipt yet. When you enter it manually, it says it can’t be found, and that I must re-enter my info after 24 hours! Also, if I forget to show the cashier (there’s no advantage that I know of too remembering to do so), it just gets forgotten, because they never ask if I have one. You can shop and browse your local store, but I’ve found it to be one of the more useless apps for otherwise being beneficial to me.

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Lowe's Home Improvement 24.1.3 Tips, Tricks, Cheats and Rules

What do you think of the Lowe's Home Improvement app? Can you share your complaints, experiences, or thoughts about the application with Lowe's Companies, Inc. and other users?

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Lowe's Home Improvement 24.1.3 Apps Screenshots & Images

Lowe's Home Improvement iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 24.1.3
Play Store com.lowes.mobile.consumer.iphone.lowes
Compatibility iOS 15.0 or later

Lowe's Home Improvement (Versiyon 24.1.3) Install & Download

The application Lowe's Home Improvement was published in the category Shopping on 29 August 2011, Monday and was developed by Lowe's Companies, Inc. [Developer ID: 457954784]. This program file size is 229.42 MB. This app has been rated by 799,734 users and has a rating of 4.7 out of 5. Lowe's Home Improvement - Shopping app posted on 17 January 2024, Wednesday current version is 24.1.3 and works well on iOS 15.0 and higher versions. Google Play ID: com.lowes.mobile.consumer.iphone.lowes. Languages supported by the app:

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Other Apps from Lowe's Companies, Inc. Developer
App Name Score Comments Price
Lowe's Home Improvement App Customer Service, Editor Notes:

Shopping and finding inspiration is easier than ever with the Lowe's App. Check out the new features and fixes we've added to the App! SAME-DAY DELIVERY Order by 2pm and get same-day delivery of available app purchases. MORE PAYMENT OPTIONS Now you can pay for your purchases with Apple Pay and Lowe's Pay. Try our new flexible payment options including buy now, pay later. FIND ONLINE PURCHASE HISTORY Search for past orders by entering the item name, order number or text from the item description. SHOP BY ROOM Browse designs, products and inspiring ideas room by room. IN-STORE MODE Navigate your local store easily and find all the products you need quickly with Lowe's new In-Store Mode. REBATES Discover available manufacturer rebates for products right in the app.

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Find on this site the customer service details of Lowe's Home Improvement. Besides contact details, the page also offers a brief overview of the digital toy company.

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