CheapOair: Cheap Flight Deals App Reviews

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Beware! They will take your money and screw you!. If there was a negative 5 stars, they’d have it from me! I’m no stranger to flying, with over 1,000 successful flights behind me, I’ve experienced a lot and with many ways of booking and many different airlines also. They took my $780, booked my flight and gave me no other information... I literally had to call and sit on hold for 5 hours to speak to someone who told me to contact the airline I’m flying with then immediately hung up on me... now my flights have been cancelled, can’t get through to anyone and the airline cannot help me with my problem since cheap o air uses a different address than your home address and don’t tell you that. So good luck verifying that it’s your booking!!! Don’t use them... I’ll be contacting my lawyer about this and I absolutely will sue them for the hardship!

Money Seekers... Couple of years back I booked a ticket for a friend and I accidentally spelled the person name wrong. So I called cheapoair right away, they were charging me an additional 50$. Told them I’m not paying that and hung up, and called right back(thinking maybe I’ll speak to someone else) And it seemed like the same person and now they were charging me 60$ to fix the name, hung up and called a third time(still seemed like the same person)and they finally told me the truth I had 24hrs to cancel with no charge. Now the other day I booked a round trip flight through them and wanted to add a child to the flight going only one way. The person I was speaking to couldn’t comprehend that, so I said forget it I will call the airline. She said no give her a chance, so I did. Was on the phone with her for literally an hour thought she understood what I was explaining to her, took my card number and read out the flight she was about to book, and it was in the opposite direction I wanted to add the child. You can find some cheaper flights online from cheapoair sometimes, but after you book, just call the airline for any changes because all they want is money and they don’t care about anything else after they get there money.

Flights yes! Adding cars or hotel not so much. I loved and had no issue booking my flights to and from for my vacation.. unfortunately my flight was a little behind leaving Louisville so I was behind on getting my car rental (since it was thru a 3rd party with the car rental .. 3rd party being cheapo air) I lost my reservation and deposit.. I’d understand if it was my fault but they need to have better regulations and policies for issues such as bad weather or any reason a flight is delayed, when the customer is not at fault. Luckily the rep at the car rental was used to the 3rd party fault and helped out so much! Cheapo air needs to review this policy or refund the “deposit “ when is isn’t their clients fault.

Worst app, agents not professional. I bought the tickets for my brother family, from Pakistan to Manchester that was Etihad airways tickets for the whole family, and connected flight through Paris, whenever I bout the tickets they never told be connected flights through Paris you need transit visa, although they are just connecting through France airport not going outside of the airport, they just sold me tickets, when my brother family were on airport , there they said you need transit visa for going through France, when I talk with cheap o air, they said we will not refund you any single penny, even I called before the 4 hours departure, and they are giving me again 2nd day flight with almost 6000$ extra and the same problem you need transit visa, how the dump agent, if he is giving me next flight with same airline how we can get transit visa with the same time, he just try to sell his tickets with extra 6000$ , more, beware when you buy tickets from cheap O air, there agents and app did not give you proper guidance, worst experience with this company , I will not do any more business with this company,

Horrible service, money hungry, DO NOT USE!!!!!. I booked a flight for me and my 3 year old son a few months ago before the virus was bad and I added insurance to both flights. I booked the flights for the beginning of May to visit family. I recently found out that I am newly pregnant which puts me at a higher risk, I am also unemployed now, so I have tried calling, emailing Cheap O Air, no response. I tried canceling my flight through the app and not only did they want me to pay $90 for both flights to cancel them, but they were only willing to give me a voucher for half of what my tickets were even worth. They keep sending me emails everyday making extreme changes to my flight and now I have to try and contact the airline directly to see if they will give me a refund since it’s obvious cheap o air doesn’t care about the people at all. It’s really sad to see companies not helping communities and people during this time. It is sickening. I will make sure to post on every social media site about how terrible you people are! And I will NEVER book through this app again.

Cheater. Just remember be careful with this app. I made a group reservation for direct fly, then later found they changed to other route and divided my group. When I try to call them, first they answered my phone, after they realized I called for the problem, they transferred me to their “manager”, then no one answered me again.”… until time passed that I could not change anything according to the service agreement. I called them next day from another phone, the “manager” answered , I told him if they don’t solve the problem they made, I am going to file a lawsuit. The “manager” then begged me that they can only try to keep my group on the same route, but not same flight, since there is no enough seats. Since my group’s schedule is near, I just accept their resolution. That caused me group a lot of trouble. Never book them again.

UNABLE TO EFFICIENTLY DEAL WITH COVID19 crisis. This ongoing crisis has exposed the weaknesses and efficiencies of CheapOair. Because one has to deal (speak/chat) directly with an agent just to cancel (not even asking for refund) a flight because of travel restrictions, and because of the high volunenof calls, one has to wait for hours (if you are lucky!) just to be able to get through. How about those outside the US, spending money on an overseas call? The app shoud just feature self-cancellation with an automatic feature that waives cancellation fees based on the airline advisory. I understand CheapOair will still charge its own. Ancellation fee ($50?) and that’s fine and the agents xan be paid out of these fees. But MAKE IT EASY FOR CUSTOMERS TO MANAGE THEIR BOOKINGS!!!! This crisis has ezposed the disadvantages of dealing with third party online travel apps. They may be good for comparing fares but not for booking flights. Better to book directly with the airlines. Customers will learn from this crisis. Third party online travel apps will be shunned.

My Milwaukee Trip. I didn’t know I would need to download United’s Ap to receive notifications of flight changes. I signed up with CheapoAir for updates and received none! Our flight out of Milwaukee was cancelled and we were rerouted but I had no notification! Not from CheapoAir and not from United! I don’t know if this is CheapoAir’s fault or United. Everyone that had the United Ap was notified apparently. And I’m not a big fan of United. Been stranded by them before. Loved our Alaska Air flight however! The one thing that I liked about CheapoAir was the guy calling and asking if I wanted to select our seats. On the way back those seats didn’t matter though with our cancellation. We were at the mercy of the airline and we had our 4 yr old granddaughter with us.

Bad experience so far. I was looking for some cheap tickets to go to California which I found on Cheaponair. I bought the tickets, got a Confirmation number. Two days later get an email saying there has been a change in schedule of my flight and to contact them asap. I called them twice to confirm what has changed and make sure payment went through cause I didn’t see it posted on my account. They said everything was fine with payment but I needed to speak with a different department regarding the change in schedule. He transferred me, waited almost 30 minutes to hear another person saying the same and I needed to be transferred. After waster almost another hour waiting, I hung up and decided to try their live chat. Same experience. The agent only said Hi and I sat there waiting to see another word but nothing. I tried the chat twice but same thing. I decided to buy a new booking and I’m having the same experience all over again. Customer service is garbage, they take too long to answer and are not willing to help you and explain you what is going on. Never using this app again.

Will never use this site/app again. Their communication and customer service needs a complete over haul. Flight was changed then canceled. Checked the status of my flight everyday with no changes made. Website and app showed my ticket status as confirmed for the date and time I booked for. No email saying flight was canceled. All they send you is a generic email saying there maybe be a status update to your booking and to keep checking your email for updates. The airlines I was assigned to was United Airlines. I called their customer service and they basically blamed CheapOAir for everything and then hung up on me after I asked for the the agent and his supervisors name and ID #. Horrible horrible service on both sides. The discount on a flight is not worth the complete frustration in dealing with those 2 companies.

Okay experience. I had a so-so experience with cheapoair. Yes, I was able to get cheap tickets for my flight and choose my seats although with some up charge; but, the app is very difficult to navigate, and with all the constant promos going on everywhere, sometimes you can’t even get to necessary actions on your booking. Even though I chose the option for the company to check in for my flight for me as soon as check in opened up and send me the boarding pass, they never did and I only ever got my flight info because I got nervous and downloaded the actual airline app and did it there. Thank goodness for that. I will probably not be using this company again. If I do, I will have to make sure ahead of time that I can check in to my flight manually. Update: I finally did get my boarding passes sent to me three hours before my flight. So at least they did get them to me.

Horrible customer service!!!. The app is ok. Once you have any question or problems, the customer service will not be able to solve the problems. Every time you call, you would better have at least one hour to wait for a representative. When you talk to a real person, listen very carefully, especially when English is not your first language. It’s hard to understand them, and they are not very patient. Once they get an chance, they will transfer you to another department right away. And you need another 30 minutes waiting for someone to start everything over. I tried online chat. The system doesn’t understand the question and need one hour to get a representative. Talked to so many customer service, this company is the worst one.

UPDATE:. Original review below. Thanks to developers for the response, better late than never. Your whole response could’ve been simply , “no, the app cant do that” as opposed to repeating what I stated already as the entire POINT of the concept; that groups of people flying all together sometimes find it easier to book all tickets at once, but unless you book your own single flight you cannot access the info on the app, so this app is NOT for your needs. Great. Got it. Sheesh. Original review: It looks like I cannot use the app to track my booking because I wasn't the one that bought it. Under "My Trips" the screen pops up as "No Trips Found" with no place to input a booking conf number which I have because my kid bought my plane ticket for me. So maybe the app would be great if I could use it... We did find the cheapest tickets via CheapOair but the app seems to have this one loophole for me or anyone else who didn't buy their own ticket.

Can not cancel the booking. I booked flights and 1 hour later I realized that I had selected wrong date. I tried the “ manage my booking” to cancel my booking. It’s didn’t work. I called customer service and on hold for 1 hour 23 mins. The representative told me that I would be charged for cancellation fee of $25. I told him that when I booked, there were the message showed that “ no cancellation fee with 24 hours”. I also told him the US law allows 24 hours period, therefore, I will bring this to the court if CheapOair charge me. Then he put me on hold for another 15 minutes. After the wait, he said that his manager have approved the fee waiver or $0 cancellation fee will be applied. He asked me for 1 time password so he could cancel my booking. However, when I asked for cancellation confirmation, he didn’t provide me. He said that was it and I should be fine. One hour later, I checked the app, my booking information still there. I also use computer to check for my flight and the information still there. When I called the customer again, no one picked up the phone and I was on the line for more than 2 hours. I will file a faulty report so other people can be aware of this company.

Terrible. Orbitz experience is terrible, the length of time and effort to try to chat with a live agent through the app has been a nightmare. I booked a flight for HNL departure to destination ATL using their app for date 6 11. Provided my card info. I double checked before booking the flight. Then I get the confirmation, and the itenerary for my one way flight, and to my dismay Orbitz put me on American Airline flight, one way from HNL to LAX. Good luck trying to speak with an agent through the app to get them to correct their error. I was placed in line on the app by the useless chat bot. when I requested an agent, No agent ever came on to assist with fixing the flight mess up, and the length I waited was rediculous. I requested to cancel the flight through the app and again the chat box sent me to an agent. Orbitz took the payment but makes it very difficult to cancel or get your flight info corrected. With that being said Irbitz needs to improve their customer service and provide contact number in their app so a customer can get their issues resolved , and know that they are speaking with a legitimate customer service rep and not a scammer. As of today June 9 this issue still has not been resolved.

Thumbs up. CheapOair has a lowest price guarantee. When I booked my last minute flight the day before departure I noticed they had the cheapest flight just a little over $200 so I booked it. The email confirmation was readily available. When I went to print my ticket the price had decreased to $177 including my bag. This was my first time but it certainly won’t be my last time. Thank you. I used another company I never received any emails and changes such as delays to my trip nothing. The day I left the weather was horrible I received continued updates. So far so good I’ll definitely use it again.

Website and Itinerary. I bought tickets today for my wife and me for the first time on Cheapoair. I provided my email address. You’ve sent me an email message with my itinerary. When I try to open the itinerary, your site says my account is “already activated” but it won’t let me sign in. I keep asking for a password change email or trying to open a new account but I keep being informed I’m already in your system. But the itinerary won’t open. Instead I get a message saying “User is already registered but inactive.” I never got into your site, you clearly have my email and say I’m “already registered,” but I’m effectively locked out. I’ve never seen such a clunky site. There’s no email address or chat option at this level of the site, and the only phone number is for making a reservation. Please advise. Carl Strikwerda

Worst flight booking service ever. I booked a long flight with Cheapo air for December. Then one their agents called me and said I can book flight seats through the call and booked flight seats for whole journey. He charged a fee of 26$. He gave me seat numbers I wrote them in a book. Then he said Cheopo air would send an updated itinerary as soon possible. They never did. Now when I call them to check they have charged that 26$ as some priority service thing and not for the flight seats. They are asking me to pay 90$ for the flight seats now. One is a 10hr flight. The new agent I contacted even said one of the seat number given by the previous agent is not even in the flight. Cheapo air has the worst customer service and worst service overall. Scamming customers. I DO NOT RECOMMEND EVEN TO MY WORST ENEMY.

Fraud. I booked a flight with this company .. then my airline changed their timing for 3 times … then i call this company that the change of time doesn’t suits me.. so pls i will like to cancel my flight … but this fraud company employees told me that I can’t cancel since the change of time is only 2 hour … they said in order to cancel i have to pay 125$ more from my pocket and thenrefund will be 737$ but i paid 1094$ for my flight booking… i told them why i to loose money and on addition i have to pay you 125$ extra which is senseless… otherthing is that i have to wait for 3 months to get refund….so i recommend everyone pls don’t waste your money here this is total fraud .. be safe….i haven’t got any refund upto now ….i lossed all my money … but lesson learned

Stay away from this company. I booked our vacation tickets 40 days in advance before my vacation, a week before trip Cheapoair called and told me airline changed the schedule. I asked them to let me research and I'll get back to them. I called them, I was on hold for 25 minutes and then they said I have to pick the new schedule that they force me to take with layover time of 25 hours! after being on the phone for 2 days each time average 2 hours they didn't do anything, they didn't take responsibility or find me a ticket with better hours, dates or airline. They have untrained staff, supervisors with no power and poor customer service. Anytime you call you have to waste minimum 2 hours of your time. They insisted to give my money back and full refund me to not take the responsibility. I told them you canceled my flight a week before the flight and you want to refund me? what can I buy with that money a week before my vacation? Wrote the email for CEO and no answer either. I found my ticket somewhere else and asked for full refund and guess what? it takes two months to give my money back. I want to sue them.

Great customer service 👍🏼. We booked a recent flight to London and Johannesburg South Africa, booked it on the app & shortly afterwards we received a phone call, the finalized our tickets by selecting our seats & helped on each leg by keeping layovers minimal & getting window seats, awesome service through and through I added the reservation to the Lufthansa app and can see the seats and info all there I wouldn’t hesitate to recommend them in the future, this trip is still several months off and any time a flight changes I get an instant email! Keep up the good work!

Thieves. Stop buying tickets through this app. They became thieves. I booked a flight for my wife and daughter, I specifically asked her to stay close to me and pay attention on every detail of the booking, because, from previous experience with them, I lost a flight because they said I selected the wrong month for my birthday… anyway, back to my last experience, we introduced all the information correctly and both double checked everything to find out in the end, when we received the confirmation email that the round trip is scheduled three months later instead of four days later, and my daughter’s name is misspelled… I called them and they did nothing… They are stealing money by intentionally changing information in the booking process therefore making people loosing their flights… THIEVES

Worst customer service. Got an email for flights to Las Vegas I called cheapoair customer service because I had purchased two tickets but at the rate that was sent to my email was a lot cheaper and decided to take my Two children with me instead when I called the guy was very rude I gave him all the information he asked for and then gave me a quote a lot higher then the one I was seeing on my screen I asked why and he replied with then you book it I told him I can’t they are both minors he said you can just change the DOB he kept going on I felt so pressured not thinking right I went ahead and purchased the two tickets when I gave him the booking number this guy starts laughing and said well that’s why it’s so cheap it’s a one way ticket I told him how can it be a one way ticket if it asked for the return date and then transfer me to a different department where they charged me to cancel the tickets worst customer service ever will not due business with them ever.

Customer service can use some work. I spent two hours on the chat being passed around from person to person just to not get what I wanted in the first place. The first person was very passive aggressive and gave me a hard time, the supervisor I spoke with was a little better. I had to beg and plead to be able to use *some* of my credit (after begging person number one for ten minutes to let me speak to the supervisor). Then I got it squared away and a few hours later checked my new ticket and my info was wrong. Look, I’m not one to complain and I get described as easy-going but I’ve had this issue since 11am and it’s 4pm now. Wouldn’t you get frustrated too? Save your time and money and go elsewhere

Would give zero stars if I could.. This company is a racket. My flight had canceled by the airline due to the Covid-19 outbreak. I had purchased the ticket through cheapoair so the airline told me to call them. I had also received an email from cheapoair telling me of the change. When I called cheapoairs customer service line (which was the only option) the woman was kind, but told me I can only get credit with that airline. When I expressed my dissatisfaction, she said I could be transferred to the cancellation department (why wasn’t this just offered) and insisted I just take the credit. I refused, so she then said she would transfer but warned me that calls were getting “dropped” when transferring.... so I wait about 30-40 mins and the wait music stopped rang once and said the number is no longer in service or had been disconnected.... so basically cheapoair will literally do everything in their power to not refund you. I had cancelled about 8 flights for this last Europe trip planned. Orbitz, Kayak, Kiwi, Norwegian air, all refunded me because of the covid. I’m just left dealing with scandalous company. Will NEVER do ANY kind of business with them every again.

Problem not solve. I love booking here till I had an issue just two weeks ago. I was booking a one way ticket for my daughter and the agent told me it’s better to booked two way even though she won’t use the other way ticket it’s cheaper he said so I did what he told me then when I went to the airport to pick up my daughter they told me that the ticket will be canceled because my daughter is ng with me yet, no one told me that will happen so I was furious and called them and that’s what they told me the same thing so here I was waiting for my flight at the airport and arguing with the agent and she told me that I have to buy another ticket for my daughter so I didn’t have a choice but to get another ticket and she told me that they’ll review the problem and will get a refund from them. Till now didn’t here anything from them. I’ve been using this website for awhile and love it now I don’t even know if I should trust them again. I bought so many tickets from them coz it was easy now no clue if I still use it. I was really disappointed after that plus not hearing from them.

Bad service. I had a call for two hours where the first advisor victor whose last name I look for my flight took my information and agreed to proceed with the payment when it did not take more than a minute to tell me that my card did not pass and I told him I can repeat the number of the card and I stop talking and I didn't hear anything else! The call went on and I called from another phone where the acessor Stefany Santolla answered me when I told her what had happened and told her the name of her partner “Victor” told me oh he went to eat if he wanted to give me his number and in a Time your break is over he'll call her! I was very upset and asked to speak with a supervisor and he told me that they were in a meeting and I had to call in 2 hours to be able to talk to someone so he offered to assist me where my rate went up $ 150 dollars because it took me more than an hour to buy the ticket

Cheapoair are scammers. I will not use their service again they have the worst customer service. The people on the phone are nice but it’s hard to understand them because of their heavy accent I needed to change the spelling of a name that was spelled wrong they tried to charges me a hundred for each name they miss spelled the lie and tell they are going to fix it sent them our passports and as we did they did nothing but kept asking for money’s when I refused to pay it cause the airline told me that charging that was ridiculous they said the would do it for 75 dollars per name correction finally they said the would do it for 25 dollars I never returned their call I went in my trip without incident thanks to American Airlines I will never use this service again total scam

Terrible customer service. I ordered my wife a ticket to come see me in Alaska from Chicago. We were skeptical but gave it a chance anyways. Once we booked it the flight schedule changed several times and we didn’t know about it. Once the day finally came for her flight she tried to show her ticket and the airline said it didn’t exist. Then they looked further into it and they told my wife that the flight was moved 4 days from the original date. There was no communication between Cheapo Air and my wife. We tried contacting them on multiple occasions and we were placed on hold for more than an HOUR with horrible customer service. I would not recommend you using this app at all. This is a warning they won’t communicate with you when things change and when you try to contact them about it they’ll keep you on hold until you hang up.

Price gouging. I just got off the phone with one of your representatives about changing my return flight from Vietnam. I was quoted for $877 to change the ticket. I have been flying for 20 years and this is not my first time I had to change a ticket on a return flight. I was not happy with the quote and he kept on insisting to take it out of my card. I was flying threw American Airlines. So I am quoted for $877 and a one way ticket was for $751. How in the hell you think I’m stupid. So my round trip that I paid for $1057 from Jackson MS to Ho Chi Minh City and all I needed was to change the going home date and I was going to be charged more than a one way ticket. I even told the man no but hell no I'm not doing that for $877. I told him I’m calling American Airlines to change my ticket. He insisted that they will not make the changes and that their is no way he could get it changed any cheaper and I will be charged $877. I kept telling no I’m contacting American Airlines. I hung up the phone and I contacted American Airlines and within 10 minutes I had my flight changed to the new date and only cost $350. As of today you just lost a customer. Very disappointed on this.

Customer service is lacking. I got this app years ago but never booked until today. I do not use the email address associated with my Facebook account and cannot access it. While I did get a confirmation sent to an email I can use, since it was different than the one I used to log into the account (by way of that little Facebook button) not only can I not get the rewards, I also cannot see the trip I booked within the app. Customer service does nothing but give you email addresses and cannot help. The idea behind customer service is to help, not just provide the buyer with multiple paths to create more effort on their part. When you do that, customers are more likely to spend that energy in, say, writing an app review telling people to use Travelocity or Expedia instead. I’m not bothering with emailing people to get rewards bc I don’t need rewards points for something I will never use again!

READ 1 star REVIEWS. Initially when you enter your destination, the 1st option on the site seems to be the cheapest. I selected this option because duh "CHEAP-O-AIR" right ? Wrong this flight had a different date & location which I was not aware of until I received an email confirmation after my account had been charged. I called to explain my mistake & see if they could change the date but I would be charged a fee to change the date or a $50 fee to cancel all together. How does a business operate like this? The location I entered should have been the suggested flight option this is very upsetting & I cannot afford to do either option at the moment so I am hoping I can dispute this charge & find a flight elsewhere. After readying more reviews they apparently change the dates of your flight all the time

Terrible Customer Service.. I was told that i would be able to cancel flights due to uncontrollable circumstances such as testing positive for covid, family emergencies, etc. As soon as I got covid, I called their help center to try and attempt to move my ticket, or at least get a refund for it. I call their customer service, immediately get put on hold for an hour, just to continuously be put on hold again and again after finally getting help. Their agents are all very difficult to understand, and not much help. All I was told was that there was absolutely nothing I could do, and that I would lose my money, even though I even paid the extra money for travel protection, which by the way, is a complete scam as some agent over the phone told me it was only valid for 24 hours? Are you kidding me? You can literally cancel a ticket for FREE within the first 24 hours, what in the world is the point of travel protection? There goes thousands of dollars. This app is a joke, I’d recommend using an actually good app to book flights like Expedia. Never had any trouble with them. Taking my money elsewhere.

Sick over this. If I could give them 0 stars I would. We bought airline tickets from cheap o air for my father in law to come to visit last month. His flight from Chicago to NY was delayed for over 7 hrs leaving him sitting on the closed airplane until spirit airlines finally cancelled the flight. Sitting on that plane for so long made my father in laws asthma act up and he was so sick he could no longer travel to come and see us. When we called cheap o air to get a refund, they refunded only the portion of he trip That THEY cancelled. They would not even allow us to change the date of his return ticket with American Airlines. He was too sick to travel because of them leaving him sitting in a plane for so long and then they cost us over $200 for a ticket they wouldn’t even allow us to transfer to someone else or change the date until he felt better. Shame on them.

Do not buy the flight insurance and don’t book with cheapoair. Cheapoair made me lose 2500 dollars, I booked a flight to Turkey from the US and I wasn’t sure if I was gonna make it so I talked to cheapoair customer service and they said since you bought the insurance trip mate, you can cancel anytime and hassle free. About 1 week before my flight I got sick so I called cheapoair and they told me to call the insurance which I did, and the insurance asked me for a doctors note which I provided, then a month later they denied my claim, this insurance is a scam, I also bought another insurance this first one is trip mate which is around 150 dollars and the other one is the flexible flight. So I had 2 insurances and still lost all my money Do not book with cheapoair, go directly to the website of the flight that you see or like on the website and book from there, beware of this scam here, I lost my money but they will lose customers.

This is the easiest travel app I’ve used so far. I think I have used every single application, online website, Travel agents, phone service direct with carriers, online chat service, but this one Is the easiest one I have ever used it takes fewer steps and less time to change the settings to allow you to search for alternate times dates routes and options to pick the lowest price. For example the other three services that I tried came up with flights for over $800 using CheapOair I was able to find a flight for $270 by simply changing two of the parameters. Saving that kind of money is what it’s all about!

Last minute flight out of NYC. I needed a last minute, same day, one way flight from LGA to DEN. As I was looking at your app and entering my credit card, I was told the flight was sold out. I bailed on entering the rest of my info. A customer service rep called me back immediately to see why I didn’t finish with the reservation. The gentleman found me a flight out of JFK (no more available at my price point at LGA) at a reasonable price. He worked with me for 20 mins while I verified information and asked a lot of questions. He was amazing and very thorough. He even gave me a few reward points for booking with them on the phone. You now have a user for life.

THANK YOU ❤️. Thank You so much! For everything! Im Truly appreciate for Greatest Professional service! 😁🙏😉🙂 I accidentally booked the wrong dates and were nervous because I had limited time & money for my trip! I didn't knew what to do & how long it takes to cancel or correct transaction! I found option Chat Online with customer service and their Response was immediately as two seconds! They are helped me in less then 5 minutes and corrected everything. As i wished! Person at customer service was waiting for me patiently until I login to my email address, was very polite and helpful! So easy 😁❤️

Scam. This company is a scam. These guys have this flexible date option in which you pay some amount and that gives you the flexibility to cancel your booking within 24 hours. Apparently, these guys would not charge the flexible date amount from your credit card purposely and the next day when you want to cancel the ticket , they’d ask $100 cancellation fee. You won’t know until then that they purposely didn’t charge your credit card for the flexible date option so that they can charge you for the cancellation. Once you speak to them, they will tell you that your credit card company declined the service charge and hence you have to pay $100 for cancellation. When you your call credit card company, you come to know that these guys were lying. They are Liars. DO NOT BOOK YOUR TICKETS with them.

Such a scam. After saving for a trip to Arizona and Mexico for 3 years, me and my family were excited for our trip and happy that we got a good deal from this website. This ended when we got to the airport and found out that there was no record of our flight and that a flight going to the city we were going to has not existed for more than 6 months. In shock, we tried to call customer service. We have currently been on hold with them for more than 3 hours. A man picked up, said he could not help us, put us back on hold and that is where we are now. When we talked to the management of the airport they informed us that they have no affiliation to this app and that what they do is often sell regular priced. When we finally got put through, they took an extra 30 minuets to pull up our “itinerary” that we already told them does not exist. We had booked activities in Arizona and because of our non-existent flight were not able to attend them. Altogether, we wasted over 3000 dollars on these flights and don’t even know if we can go to Mexico and if that flight doesn’t exist too. I you account the activities and hotel we would not use, it is actually so much more. I recommend using any other service or just buying through the actual airline. This whole experience has been extremely stressful and heartbreaking for us because we worked so hard for this vacation and we might have just been completely robbed by this fake company that might just be a scam.

1 Star too many!. I was given the wrong flight information. My Booking ID didn’t even exist. I spent 1600$+ on just this flight. I get to the airport tried to check in, waited in line and they told me that flight doesn’t exist. I called Cheapo Air they told me to call the airlines because they are a third party. I called my connecting flight after I found out my main flights had no contact number only email (Finnair). Strange! I called American Airlines, they said I need to call Cheapo Air. Basically 7 hours of back and forth at the airport I missed the flight. I get a email 3 months later, I was issued a full refund. I called to see what my options were, and if they were in fact valid credits. I call back today and the guy now tells me I have credits from the airline, but from Cheapo air I do not because it was marked as a no show. When initially trying to speak, I was just talked over. I’ve booked numerous flights/cars/hotels through Cheapo Air. This is my first ever refund, which I wanted to just rebook. Customer service is beyond poor. I’ll be using a different site to book through from now on, as will all of my friends and family members. Since I’ve traveled so much, anyone who asks where to book through. I won’t be recommending this scam site!

Forever my favorite booking app. I’ve been using CheapOAir for years. I always find the lowest prices here. Everything is so easy and convenient. I earn points that I can later use for flights or hotels. The only setback is that different than most of the loyalty programs out there, points do expire with ChOA. I’ve recommended this app to every single family member and coworker, they tried it themselves and they all love it! I don’t put myself into the hassle of having to navigate a million pages comparing prices, I know I’ll end up finding the cheapest price here. Forget about Kayak, forget about that Hopper website, CheapOAir is the real deal. I am forever grateful for the people that founded this platform, it allowed my wife and I fulfill many travel dreams/goals.

Very unhappy - want $ back to purchase GC elsewhere. I recently bought 9 $1000 gift cards for my team members as a sales gift. Two of the tried using them online and your system said it worked when they checked out you charged their credit cards the entire cost of the trip they called your service team and had a terrible experience. Your service team would not apply the GC to their purchase. Was I scammed!!! Another team member tried to apply it to a bundle trip called your service team and was told they could only use it towards air. This has been the most embarrassing experience for our company. I want to@return all these GC and purchase somewhere else. This suppose to be an award that they could use for wining s sales contest and has turned out to a nightmare. I want to return the 9 GC I purchased for 1000 they are worthless.

Sketchy customer service lines. As i was cancelling my flight due to COVID-19, i was given the option to choose how i’d like to proceed with the cancelling. The options were full refund or credit thru the app. I selected full refund and was charged $35 however i had included flight insurance on my ticket and was not made aware of the $35 cancellation fee. I call customer service because im seeing this credit for a next flight on the app (which i did not select as an option) and after being on hold for an hour this guy answers, asks for my booking number which i give to him, and then proceeds to ask for more information that should have appeared after being given the booking number so right off the bat im thinking its a scam. Couldn’t understand him very well, had some weird noise in the background going on, and just wouldnt answer any requests of being transferred to a different agent. Dont think i’ll be seeing my refund...

Save Yourself From This Scam. This app & website are 100% a scam. You will not save money, they will manage to scam you out of more money than you even agreed to spend. They took an extra $434 out of my account without my authorization. Their customer service is nonexistent. You have about a 3% chance of actually getting through to someone after being on hold for hours on end. When I did finally get to speak to someone, they wouldn’t listen to me & insisted I was wrong. They charged me for features & amenities that aren’t even available on the airline my flight was with, for that class of ticket. I was luckily able to dispute the charges with my bank & got a full refund. Do not ever book anything through this scam, you will instantly regret it. Use Google Flights to track prices & book directly with the airlines. After a total of 8 unauthorized charges, these jokers charged me over $1400 for a round trip domestic flight for basic economy. I could have flown first class & booked directly for cheaper. Beyond a joke. Stay far away!

Horrible experience. Do not get anything through this company they costed me so much of my time and money and running around it’s insane! I got insurance on both my flights just in case something went wrong, booked my rental (payed for it), booked an air bnb (payed for it) and the tickets (payed for it). 3 flight cancelations, spent 5 hrs sleeping on a floor of an airport then another hour in a plane that wouldn’t move, arriving 10 hrs later then I was suppose to so I go to ask them to reschedule my flight back due to me being extremely late and they tell me it’s not their jurisdiction talk to our insurance company, they say I won’t get my money for 30-60 days mind this I just spent over $1000 and they are telling me that there is no way to change the flights or anything like that smh also spent like 5 hours with them on the phone trying to get all these issues resolved... never again

My flight that is booked a month from now. The booking agent that booked my flight told me that my baggage was included in my flight me thinking he was trustworthy and that everything was correct because I asked him more than once did he have my carry on included and he assured me that it was I was at work and I looked at it later the next day I called to get the situation fixed because he screwed it up and put no bags they told me I would have to pay for baggage and if I wanted to cancel because it’s been 24 hrs I would have to pay a cancellation fee I asked to speak to a manager and no one has contacted me yet it been 10 days worst place to book a flight Poor customer service don’t waste your time here they make empty promises and they don’t own up to their mistakes

Previous “ scam “ review. I am surprised n even shocked at your review. And also so sorry you went threw so much. Is it because of the constant changes of flights n diminishing flights due to the covid19 virus. I loved my expierence with this company. They put me in a window seat, my preference, directly behind the wing, also my preference. I was in B boarding which was pretty quick since it went up to E and F. The price was slightly lower than the aircraft company, and the planes are exactly the same. I got an itinerary as well n boarding pass on my phone for my flights, both ways. I’m sorry you had that’ you had this experience . I’m sure if given a proof of the transactions they will compensate.

Cheapoair!. I used this app once last year when I booked the flight to Minnesota from California. I was skeptical at the first while using this app. I was like it was cheap flight ticket ever I got for the one way. Cheapoair showed what seats I wanted to take and I chosen the seat by the window. They asked me if I bring the bag and it cost free because the bag was under 25 pounds. After I paid the flight ticket,I received a confirmation purchase through the email. Few weeks later, I got there at the airport and didn’t know what to do. I went through the email. Cheapoair showed me what number flight ticket to print out at the airport. I got to the gate and got ready to fly then the email popped and said the flight was delayed. I was staying at the airport for an hour til the flight arrived and I got on the flight to find the seat. I got no problem when I was on the flight. It was easy to use this app. Thank you Cheapoair so much!!!

Ok for Cheap!. The flights have been ok so far. The first one with CheapOAir was bad. The flight was late/cancelled due to weather, and therefore missed my connecting flight. None wanted to help me because I got Basic economy which is the lowest! Get the step above! The worst is the ‘Travel Mate’ Tavel insurance!! For a lousy $40-$50 for snacks and dinner that I charged due to being stranded at the airport, they wanted a personal written letter from the American Airlines about the delayed flight! It took months to get that. I got a legal service, faxed all my paperwork, and then Travel Mate wanted more plus the tiny receipt (1”x1.5”) for dinner, etc. I didn’t get a receipt for coffee, water, etc. By this time, I couldn’t find the tiny receipt, they never paid a penny! In fact, each time they stated they needed more paperwork, incomplete, etc!! Travel Mate is the worst!!!😩😡

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Very easy to use. Hey guys. I found this app pretty easy and reliable. Thanks guys for making good app. Cheers:))

So Easy. I recently had to book a last-minute trip from Melbourne to Auckland to visit family who were due with their first child. I used cheapoair for the first time and it was so easy. When I searched they even suggested that if I depart one day early I can save $100. Thank you! I was then able to add seats to my flight so I could sit with my wife. The best part was that I was able to pay in monthly instalments which made it much more manageable. Will definitely use again.

Crashing. Good app that crashing all the time in the middle.... Need fix urgent...

Great app!!!!. I'm finding this app to be of great usefulness, very straight forward and easy to use . Also all of your activities are monitored by friendly cheap o pair staff who will call you if they notice a problem with the booking your trying to make. Love it!!!!

Great Company, Great App. Easy to use app gets you great deals, I fly once a month and use it every time. Beats any other flight deal websites I've found on price and functionality.

Xx. Simple and easy to use!!

Very dodge apps. I need to change my flight date They ask to 200$ extra When the flight price for same new date they give me was only 187$ My old flight purchased 110$ So tricky be careful

Perfect tool for travelers. Thank you, Great app

Excellent service experience. Great services with Cheapoair. Love to deal in future.

Best flights app. This app is great, I love the interface and functionality, too easy to use... Great job... And the live chat is awesome :)

Pathetic app!. I changed my currency to AUD but the app is so disgusting that it changes it back to USD upon opening it again. Hello!! I don’t want USD. I’ve changed it to AUD for a reason.

Handy. Easy and reliable

Sawsan. My worst experience ever they charging me The builder price they cancelled my ticket they suspend my booking under I missed you have a lot of trouble at the moment with them to get my money back. I’m not recommend it to anyone take it from me the worst Of the worst

Could be a scam. This could be a scam. Everyone should be careful when considering this app!

User Friendly. Great Ap! Easy to use & quick to process bookings @ great prices. I'm a FIFO worker & will continue to use this ap when searching for my flight connections.

Worst company full of miss commitments bl**dy idiots.. Worst company full of miss commitments. Even they charge $100 extra from your linked card bl**dy idiots

Great. So easy and with Apple Pay it's just perfect.

Easy to use. App was easy to use and, as always, flights are the best prices I could find. Good job Cheapoair :)

Very easy. Very good and easy

Flying. Now that I’ve been using CheapOair for some time now, I have been promoting this company, the best of the best going around ✈️, I’m staying as a loyal customer now, i really have nothing bad to say keep up the great service 😊

Easy, Fast and Cheap. Thanks cheapoAir. Welldone!

Trip to Spain. Thank u for making my booking easy i was in a pickle so thanks again

Cheap everything and easy. I got ticket for cheap price!

cheap. good

Such scammers. Nothing cheap about cheapo$hite...they charge an additional $250usd for a simple date change on top of airline fees total $450 for a date change on a $650 flight...also the app is a piece of craap. Can’t handle postcodes outside the US...will never use these butttmunchas again!

Efficient booking. Easy to use, fast booking, cheap airfares, complete bookings in two minutes!

True to name!. Lives up to its name...flights at cheap prices...user friendly too!

Issue problem. Never ever issue tickets on time

Mr. Excellent service always get a cheaper quote very useful website one must look it at least once

Clear and Simple. Easy to use.. Quick and no fuss... Also good after sales help!

Brisbane to Moranbah Flights.. The service is ok and average. Not much to choose. Quite frequently delayed. But Virgin keeps blaming the Airport problems. Not quite true. Perhaps in one or two cases.

Not reliable. I was searching for three adults return tickets Sydney to Kathmandu on Sky scanner it guided me to various travel agents site i choose this one. I did booking online and my bank transaction shows pending as well but i didn’t receive any ticket confirmation or online booking reference number. I started freaking out, I contacted the online supporting team tell them the same exact story, gave my all name details and email id they couldn’t find any prove of purchase. They told me it take 4-6 hours for confirmations they even suggests me to send email to their feedback team. I send them email about this matter they reply automatic generated acknowledgment email apart from that they just don’t give me damn. Next morning i checked my email i didn’t receive any and check my bank transaction there is no any pending transaction for this purchase then i rang to bank to find out. It just waste of time and freak me out whole night.

Easy to use. Generally a good price, and accepts Amex.

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Scam. I wish I would’ve have 0 start rating available here , this is just another word for scam , they just believe in taking money n when it’s really come to help they come up with different kinds lane excuses

Not usable in Canada. Don’t trust this app. They contacted you to verify your payment from a strange US number, which is not toll-free. Poor customer service. Don’t waste your time and money. All of their staff are Indians. I could not trust them to give my confidential information, so I cancelled all our tickets and found a better deal on other apps. They charge you for any services, don’t have transparency for detail the amount of charge.

My trip. I can find my trip information on web site but I can’t find the mobile app

NO FOR CHEAPOAIR ANYMORE. Bad experience of booking, they charge me a lot of things,and putting wrong info. I used to contact them for 2days no sleep just to be correct everything, everyhour i contacted them to correct the info that one agent did wrong. And after long waiting they suggested me to cancel it and refund the money which is good but it's not fun since i've been waiting and contacting them for 2days,and one lady told me i will get my FULL REFUND no charge,but in the end there's a hiding fee. 🤦‍♀️ THANK YOU CHEAPOAIR!!!!

Scammers. DO NOT GET FOOLED BY THEM! I had the most terrible trip booked by them which was supposed to be the best vacation! The flight was terrible lots of delay, cancellations, rebooking wrong destination and fake booking! They did nothing to help me and my family! They just steal your money and leave you deal with the issues your self! Don’t book with them!

DO NOT USE!!!. This is the most useless APP!!! they will get You with hidden FEES!

Fantastic App. It searches many airlines and you can allow for flexible departure/return dates, and nearby airports. I’ve saved hundreds of dollars on several flights doing this. You can also filter the results for price which is handy.

DO NOT BOOK HERE…TOTALLY SPAM.. I called to customer service to book my ticket to canada. They didn’t told me about visa process because its going through UK. Now they said that “we are not responsible. Now they charge me $661 for ticket change.

Worst customer service experience ever. All act very rude, i booked twice frm this place before but after third time not anymore, i cancelled my flight n booking. Its super easy for u to book your flight but impossible for refund. GOOD BYE cheapoair

No trip showing. I’ve downloaded the app twice and still showing I have ‘no trips booked’.

Nice!. really great service, booked a trip in a month and a half and have no complaints whatsoever with services so far, they’ve even been helpful when needing to change details for the trip, 100% would recommend

Love it. Love it

Very useful app. I use it a lot when I book through them. I can easily track my trips and check in and update as needed

Air flights. Amazing app to find good deals and book your flights.

Very bad service. Very bad service, customer service under 0. Very complicated app even if there a change on your ticket it’s very difficult to find the update on the app you need to call them and they sent super complicated information First time and last time I use this company, I don’t recommend it to anyone

The best app ever. The best

Better to be cheap rather then broke. So far we saved over $1800 Over the last 3 trips. Now we’re using the money we saved on 2 trips that are free. Smart spending by using the Chepo air we get free vacation with the money saved. Thanks to Cheapair

Reliable. I’ve been using CheapAir for many years. When I am in another country and don’t know their airlines CheapoAir does the work for me.

Mr. Not allowing to change currency preference

It's amazing app to book your flights. Recommend 100%. amazing app to book your flights. Recommend 100%

Minh. You can find cheaper flight direct with certain airline website . Cheapoair is more expensive and you can not choose seat for free.

The best app and cheapest ticket. Easy to use app and cheap tickets too. Highly recommended.

Scam Alert. Use this app on your own risk i have many friends who got scammed with this Dont get trapped with cheaper tickets on this website

Dissatisfaction with cheap o air app. It does not show my flights already booked through c o a. Talking for help on line took very long and my problem was not solved!

Satisfied. Always give us good price

Attention 🥵🥵🥵. C’est une vrai arnaque, it’s a Scam , Es una Estafa ! Il vont essayé de vous vendre plus cher et au final il vont juste vous tourner en rond et se foutre de vous. Passer au suivant réserve jamais avec eux .

They don’t change the date and do not cancel when I have policy for cancelation. I would not recommend to anyone it’s just scam. My ticket was 500$ now if they changed they will take 1777$ for one way that’s unbelievable.

The best. The best app for air ticket

App. I have the app. It keeps asking me to book a flight. I have a flight. I just want it to show me on the app!!!!

Sanjay Patel. This is an excellent app to book for air travel and hotels as well.

Do not use their app or buy airline tickets. They will start sending spam up to 6 times a day. When you iunsubscribe they sell your info to other companies and you get spam from them..I have switched to Expedia and get no spam from them at all. Plus I get flights for cheaper there. This is garbage. Do not install.

Tickets. For cancellation fee $250 solar carge me more$500 got canceled ticket this terrible always excuses no money refund ….

BEWARE. DONOT BUY WITH THEM OR YOU WILL REGRET IT ( You have been Warned )

Not happy. I cannot get the prices in CAD$

PlaneTicket price for korean air. After I paid for credit card and confirm the was going up? I can’t say co because there’s no cancel option.

Not good service. Rebooking was hell, long hours of wait. Rebooked ticket was very expensive, didn’t get much choice to choose from. For the price of premium I was given economy seat that too from last rows.

Very Bad customer service. I just did some booking thru this app and after that I checked prices on other app, I found $72 difference on same dates, same flights and same destination, I called these people and sales rep said ok he is going to search it on other app I told him, he did and said oh you booked for 5 people but they don't have 5 people seats available on that date, I told him that doesn't make sense, even tho there is seats available but even if one seat available you guys should match the price but they said no we can't but you send us email with screenshots which I sent them but they still didn't do the price match but offered me cancelation of my booking with $75 cancelation fee per person, ridiculous, very rude customer service. I will not recommend to anyone CheapOair.

Booking portal CheapOair.. Very user friendly with best fares.

Flights not showing on app!. I bought two flights using CheapoAir last week and they aren’t showing up on the app. Customer Service said to uninstall and install the app so I did that. Still nothing. It is showing another flight though. So I guy it works sometimes?

AVOID THEM LIKE GHOST. They didn’t refund my money when the flight was canceled by the airline. Called them and they made me waited for 4 hours, they will keep transferring you to different departments and after 6 months you will still get to nowhere.

Booking made it Easy and simple. Always my go to for booking my trip. ❤️🇨🇦❤️

Can’t use an existing account credentials. Application doesn’t allow to sign in with an existing account. If you choose “Already have an account” the branch with email option leads to “Register” and requires to create an account.

Stay Away from this airline. If you ever want peace of mind with your travel tickets ; Stay away from this travel agency! They are not reliable and their customer support agents are not knowledgeable. They won’t give you all the information you want just incase you get into any issues with the airline, your money will be gone ! Cheap o air had a confirmation of a ticket that KLM had already cancelled which happened because Cheap o air couldn’t provide sufficient information on flight policies! I and my siblings had to book another flight a night to the original return date! IF YOU WANT PEACE OF MIND WIRH YOUR TRAVELS, STAY AWAY FROM THIS AGENCY. I have lost so much money because of this agency

Diana. Very poor features. Very slow too

Thanks. Your app helps to book the flights.

Worst app ever. Please do not use this app, they do not provide customer service I talked to 5 different agents over chat and they all left in the middle of the chat when it came to provide solution. I still do not have any solution to my booked tickets, also there are a lot of misleading and false advertisement on the app. Please do not use this app at all!! This is a scam!!

Not helpful. Gives scam

No email update about delayed flights. The flight got delayed, but the flights in the app are not updated. How inconvenient is this!

Insurance. Zero star for insurance. They won’t let u change anything. Airlines helps for free for unforeseen circumstances. And CheapOair takes money in name of insurance.

Dont fall for them. They are bunch of scammers dont trust them. The worst i have ever dealt with

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Try the major air line website first. I am very disappointed as I booked a flight to visit my father for his first cancer treatment and bought the "insurance" and life interrupted i had to cancel I lost $200 because that's what they charged me in extras and when I went to the airline website before I had to cancel the same flight I booked trough CheapOair was $200 less then what I paid. Next time I'm going trough the actual airline and opting out of CheapOair. I paid $600 for the flight that was $415 from the actual airline and has to pay a $50 cancellation fee in addition.

Never again. I have a trip in 2 days that needs to be rescheduled due to covid-19. I’m not even asking for my money back. I have been calling every number possible. Kept on hold for hours. I’ve tried their online messenger that just seems freeze after a while or end the conversation on its own. I’ve left multiple callback requests. I’ve yet to get a simple answer or response. Yet they have the audacity to continue sending me ads to book more flights. Im going to lose money because of a lack of customer service. I will never use Cheapoair again or recommend to anyone.

Please Be Wary. CheapOair, in the only words I can think of, is fraudulent but still barely legal. They lie about their reviews and ratings (claiming on their website that this app is 5 stars on 23,000 reviews, when it is below 5 stars on only 900 reviews). They make it very difficult to get a hold of your boarding pass and flight confirmation; they would rather you go through their own pages which insistently tries to sell you “CHEAP HOTEL AND CAR DEALS”. Their website in of itself seems like a deceiving leather market in an underdeveloped country Their website is very poorly made—twice it has occurred where I could not log into “my bookings” as the website claimed that my email address was not in their system. Surely it was. This took several hours of trying to reach an agent (“that are available at all times”). They are dishonest about your baggage policies and hidden fees. They charge $59 for seat selection. Overall, they were a nightmare travel service and I urge all potential users to book flights through the airline itself.

No more Expedia. After dumping all types of money into Expedia over the last year and receiving the most God awful customer service (and as a recognized Gold “elite” member) I’ve dumped Expedia. Forever. I come from a world where the customer is always right. And if I spend thousands of dollars for your service, I will not tolerate snarky disrespectful customer service reps. Fingers crossed cheapoair isn’t a listless novelty like Expedia. Time will tell.

Confusing. This app is not intuitive and way confusing where it’s needless and needless. Trying to find one’s flight is difficult and has comes out really tiny ie hard to see/read. Was this intentional? Whatever it is it needs a complete makeover. You can do way better or perhaps Cheapoair just doesn’t care? Seems to be the case. Also, when looking for one’s flight I cannot find my ticket number or flight., Get it together or people will fly off this cheapo site and go elsewhere where there’s better customer service.

Thank you so much. I want to thank cheapoair for everything. I have booked two round trip flights with them in different months of 2018. It was my first time flying in June and I was so nervous. I never seem to have a problem when I get to the airport I just hand them my passport and everything is taken care of. I will recommend them to anyone and I will always use them. Depends on my girlfriend schedule I will book a trip to china again or Thailand in 2019. I appreciate everything.

Never buy a ticket. Yes I have used this sight three times and called them every time to make sure it was all correct they assured us that it was till we get looking at paperwork sent for flight information and was changed every time and names not right have to pay them again for there mistake I travel with 3 people every time not worth paying for this place go directly to airline get flights might be few bucks more but flights don’t get changed all time with more layovers all time bought with no layover and know have 3 hr layovers and have to pay for correction on names never buy anything from here no refund or anything to change dates even when broader close from Government saying no travel they said read policy

Worst customer service ever. I’m gonna be short & simple... DO NOT BOOK A FLIGHT WITH CHEAPOAIR. I asked for a refund but they gave me credit instead and charged me $35 for cancelling my flight (which I didn’t even do, they sent me an email saying my flight was cancelled). They also gave me a short deadline when I need to use the credit (July), but Frontier airlines is allowing me to use the credit until 2021. They’re just taking advantage of everyone during this pandemic. I’ve done everything I can and I’m not getting my $100+ back even though it’s not my fault. I repeat DO NOT book a flight with CheapOair!

It’s a shame. I booked a domestic flight from NY to Wisconsin. As soon as I checked out, I realized that I picked the wrong flight time. I admit that’s my fault. So, I tried to cancel that flight right away. Cancellation Fees of 50$ was charged. I understand there are terms and conditions (which nobody reads). But come on, really? Why there’s no grace period for a cancellation or even change the flight? Initially, I was thinking about picking the correct flight and book again with Cheap O air, but after knowing that there will be 50$ cancellation fees for a cancellation made within a minute of purchase, I asked myself, Is “Cheap-o-air” the only place where you can get a flight ticket?

Changing of name. Hi everyone I’m here to you guys how bad and liar is his online company of selling of flight tickets. I purchased a ticket yesterday and I call this morning to change on letter on my child name they give me the hardest time over the for the day. I spoke to more than 10 agents never get satisfaction and at the end I found out they canceled my flight without let me know and they told me there’s no flight in that day with the same airline. Called the airline to verify it was a liar . They canceled my tickets and sell it. And they took $100 out of my refund for no reason because I booked with flexible fee witch I paid . I wish there’s zero stars I could give to their company.

Found a great rate - see more.... This was my first time using the app to book a trip, and the concept and execution were very good. 4 stars overall in my book which is very good for me but I gave 5 instead because of 9thLife’s pathetic review as a non-purchaser. There are other ways to check on your flights, and the dev’s response was appropriate by any measure but yours apparently. We found flights to Sacramento from Chicago for a great price and had a very nice trip. Thanks for providing this service.

Service. I got my tickets from here for past few years. Few times had to change things . Seats or bags. Trying to do something on app is impossible. It will show that you are 8 in line and 9 minutes. That will fluctuate few times . But it always goes back to 8 in line and 9 minutes. So you can stay there for 99 minutes or days . You won’t get answer from no one . Service on app is useless.

Excellent Service!. I’ve used this service twice now and they’ve won me over as a customer for life. Great prices both times, but the second time, there was some kind of problem with my online booking. They called me and rearranged everything for me over the phone for even better flight times than I originally had AND for $300 LESS than before! I mean, what kind of company does this nowadays?! Excellent customer service. I’m telling everyone about them. Simply awesome.

Poor site. Sorry, your site isn’t made for the over 55 age group! The site is circular meaning when you click to another page it takes you to the page before and round and round you go until you turn everything off and call a travel agent. I know the people writing your website is probably doing a great job just not for me! Also your phone person I talked to is a real big reason I won’t use your service again. I know I am just one old woman but I do have friends and I REALLY like to talk!

THE WORST, NEVER AGAIN!. This has been the worst experience of my life where it has truly psychologically impacted my well-being. I have had countless communications with them which have all been awful. Today was the worst experience ever that led me to intense anger and tears. I was on the phone for 4 hours and 20 minutes straight and transferred to 11 different agents and my issue is still not resolved! I never saw myself as a person who would sue; however, this experience has changed everything and I will be pursuing legal action against this despicable company! Stay far far away!

Great savings bad representative.. Great service great app. With the exception of when I called customer service to ask why I couldn’t pay with my cheapo card. The lady said you can’t book for more than eleven months. When I restarted my concern she replied let me check with manager and hung up. The app has the tickets I wanted. Why wouldn’t it let me pay? I know she hung up because she had my number and never called back. I figured it out myself and saved hundreds. Love cheapo air. The rep named “Heavenly” or whatever her name is not so much!

Stranded. They never notified me that my return trip was cancelled. When I called at the airport the guy said I was notified and couldn’t give me a refund. Only credit with Canadian air. But Canadian air wasn’t flying. He supposedly looked for another flight but only could find 6000 dollars as the lowest price. However I after I hung up I found a ticket for 1200 dollars. Multiple flights at that. I even looked on cheapoair and found some for the same price or way under 6000. So now I’m stuck because he lied to me and just wanted me to cancel my flight. I’m so depressed. I can understand if it was my first flight. I would be home. But I’m in a different country with no help. I paid my ticket. They should have got me home.

It’s not as bad as some say. I didn’t have a problem, so far I wish I could just book a day at a hotel, not the entire vacation. But whatever just a heads up, also I have no idea what the chat is for. Cause everyone keeps telling me too call, a bunch of numbers, witch someone always helps. Just wanted to do through a chat to make my day a little easier. Other then that it’s fine

CheapOair to the world says Dia Warrior.. Really love CheapOair. I don’t use nothing else because it’s a waste of time. CheapOair give the best price. You just have to remember to have your money ready so the first time you see a deal that work for you. Grab it right away because the price with change in minutes. I’ve been using it for years and that’s my experience. Still love them. Bless. Anybody know of anything better let me know.

Great app but has a glitch. I just recently got a new phone iphoneX and every time I open the app it brings up the link for EU members and the privacy policy. I’m not EU. I can go online and check it and that’s fine but the app was so much easier to use. I really enjoyed it but now i cannot even access the app. Hope y’all fix this issue! I’ve really enjoy booking our flight with y’all. Thanks and have a blessed day! Bethany Yes, Terry. I’m in the US and yes, I use WIFI and network.

Very simple to arrange flights. I’ve used this app for 4 years now. Very simple to navigate through. They keep me well informed of plane changes and gate numbers and time delays while in route. I seem to travel on busy holidays and appreciate the info they send. Some weather delays have been extreme. Prices are more then fair. Talking to others while in flight I’ve found my ticket has always been cheaper then the person I’ve sat next to. My go to when ever I’ve wanted to fly!

Bunch of scammers. This app used to be great after it was bought by an Indian company and not they straight out scam people any kind of insurance you buy doesn’t work when you actually need it you will still have to pay extra sometimes more than the actual ticket and they will give you fake prices when you go to check out they will change the price and ask you to accept once you do that they will change the layover times i used to buy most of my ticket from them but the last two times were just terrible never again

Terrible. As long as you don’t need to do anything or you don’t mind getting fee’s every 30 seconds this ap is for you. If you book a flight and later come back you can’t book a car rental. If you have any issue with your plane ticket they will not help you abs will not refund your money even if you bought insurance to protect your money. Then they try to hold it for 30 days for no reason. Every time you book some one will call you abs try to make you spend more money by making you feel unsafe about your purchase. They call saying they need to finish the reservation it will be 68$ more…. This is just a scammers ap, they are it down to a science in how good they can scam. And you don’t have any saving. You can call the airline directly and get the same pricing. This is nothing special about this ap. It’s so terrible… I wish it would work with out scamming me 24/7

Lifesaver. When I had to find two separate flights for two holidays and all I could find through the airlines was too expensive, I turned to CheapOair and got a great rate on one flight and a decent rate on the other. For years I haven’t been able to get an acceptable rate at the local, regional airport, but this time I was able to get two. Not having to drive two hours or more to a larger airport has taken a tremendous burden off of me. Thank you for making that happen. I highly recommend this app.

Very Unfaithful Company. In travelling and booking ticket with website for a while and the experience getting worst. This time I booked ticket from Kathmadu to Chicago and they cancelled the flight no resin, no call. I was at the airport and then I came that AirIndia flight is cancelled. No help from customer care. I booked next day ticket and git charged double. I had insurance so I asked for refund. Whenever I call them they said it will take 1-2 Buisness cycles. They are not reliable. Please do not book with them there are other companies who does better job than this company.

Cheap O Air Process!!!. The process is fairly simply to book and pay but get rewards is very difficult. The process with affirm is very easy, accessible, although the interest rate is a bit high. I notice that there is no room for prepayment opportunities; is that deliberate? Maybe thst is something, you should consider. I would appreciate am email feedback!!! Rupert

Awesome !. This app is one the most convenient tickets seller. I travel to EU and everything was Ok .On the beginning i was skeptic basing on the reviews but it went very well. I will keep using this app again and also i will highly recommended to everyone. For the people who have complains ( Maybe is better have a conversation with costumer service 2 ,3 days before the trip to Make sure that everything is good )

Great app!!!. we booked a flight to Vegas & LA it is pretty smooth transaction except that they didn't inform us that the Spirit will charge us the baggage even the only bag which is a hand carry that we have got charge for $50-$55 they should inform us. Because that ws the cheaper rate that we have if we knew we will get charge we should've book the next rate. But all in all it was still great. It's convenience for everyone you don't have to print anything just email and good to go.

I would not recommend. We found the best rates for a last minute flight through them. There were some things we needed to change so we went through the process which was fine. Then they wanted to charge us an outrageous fee. Not only did they charge us that, but there are a number of charges on my account that they cannot explain but refuse to refund. I definitely will not be using them again. For someone who is not a fan of traveling, and alone at that, this did not help my anxiety. I would not recommend using them. Customer service was not acceptable!

App is Awesome (Trash if your military). I used this app to book flights for me and my family this last month and it went smooth till we had a medical emergency. Then I was transferred for 6 hours I called once and hour and got different answers every time. Overall had a really bad experience the insurance saved me but we will see how the process goes cause they are making me jump through so many good to get a refund. Just something to think about thanks for reading. Good luck

Fail Army. Well well well, here we are during a pandemic. One would hope that customer service in particular would be their absolute highest priority. Negative ghost rider. I have left two emails, called the various support lines and have waited on the live chat line for HOURS and can not get any sort of customer service. One would think that during these times, a company of the sort would step up and provide the highest of quality of services. Nope. Screw me and good luck is about what you will get from these people during a time of need. I hope you and your employees step in dog excrement

Bad App. I booked my flight in a computer as I usually did in the past, but this time though it might be good to have the App on my phone as well so I can have my schedule and also book hotel or other flights on the road as I am touring Europe. The App is not functional and when I contact support through chat, they have no clue what to say. They recommended to reinstall it which I did and telling me wait a couple of hours, which I have. Needless to say, I wasted so much time for the last 24 hours still not able to login. Developers are you looking at this? You have work to do. Seriously, I do not recommend this App. It’s a waste of time. I may look into other Apps just to make life easier.

Superb service. It’s always an absolute delight when everything you need prior to ✈️ flight take off and arrival. Information regarding all the important of every step is calculated and in order to making your trip safe and on time. Also the changes that is tab your fingerprint are as easy as following is your where blind.

Good service need some changes. I love how this app allows you to select from the best options from price to airline. I do not like how if it’s a cheap flight and you miss it or try to cancel you can’t get a refund. They have great payment options and customer service for the most part as well.

Some people just shouldn’t fly. Cheap flights are great... but one problem is that people you couldn’t afford to fly before are now able to fly! Many people who couldn’t afford to fly before have zero experience with even going to an airport! Some of these people then have a bad day and they will feel it’s the app’s fault for not telling them that it requires at least 4 hours to drive the 200 miles from their house in the mountains to the city airport !!

Horrible experience. I cannot begin to express how awful it was to work with CheapOair. I’m sure it’s fine if nothing changes with your flights, but they are the worst to deal with if anything changes for your flights. Several customer service calls lasting 1-2 hours+, endless transfers, a non-US customer service staff, constant confusing & misleading up-selling, an app and website that can’t process changes, cryptic emails saying there are changes to my flights with no actual information telling me what changed, and no clear answers to my questions have led me to never want to deal with CheapOair again. It’s not worth any money saved to deal with them again. Definitely avoid them at all costs.

No problems at all. I booked my trip to Florida through here. Never been able to get a flight to Florida for under $200 round trip. Of course I knew if I wanted cheap I was gonna have to deal a lay over some where and deal with a red eye. But it all went smoothly. I even got zone 1 boarding for paying for my luggage online and I got all isle seats which is what I prefer. Even my cheap car from ACE went without hassle. I will be using CheapOair again for my next trip to Alaska in May.

Fast and better prices. I like cheapo air because they are fast their application on my phone and computer work just as good as all the other airfare companies and they had lower cost for the same flights so what’s to give. I have used CheapOair before and they did a great job following me to the airport with my flight information updates just like all the other carriers on the airline booking sites

Scam airline. For my honeymoon we booked a flight 3mths in advance. When filling out the information I was asked what the primary ticket holder’s info was and later found out that they booked 2 tickets under my name. No one would help me! Obviously I would not need 2 seats for myself. I understand non-refundable, no date changes but NOT to be able to change the name on our already paid for tickets. Customer service was useless and uncaring. This is supposed to be a beautiful trip but thanks to this very easy fixable problem, I’m going to end up spending double. Wouldn’t recommend them to anyone.

It used to be better. In the past, I used this app for all of my bookings. Unfortunately, they continued to update the app until they made it useless. When you put specific dates for your trip, they give results with different dates. You should not do that making me scroll 20-30 flights until I get to my exact dates unless I put flexible dates but I guess maybe they are showing the flights that they had certain deals with the airlines. If it’s not broken don’t fix it but maybe now all companies are insisting on breaking their product from Apple updates to snapchat etc etc ..

Total Scam - Stay away!. Here's your feedback. A complete SCAM. If I could rate this 0 stars I would. We were trying to book online and someone from Cheapoair called us to book. They made a mistake in the booking, and required a $450 cancellation fee to fix. We found this mistake while we were still on the phone with the booking agent! And then were passed between 6 different agents for close to 4 hours before they finally refused to fix without the $450 charge. Absolute worst customer service. On top of it after checking with the airline, they upcharged the airfare 30% - we would have been able to book thru the airline directly for 30% less. Worst experience ever.

Bought a ticket through these guys and got hit with extra charges. First I got round trip tickets through united airlines and the quoted price was billed. No problems. Easy. Next flight I got the tickets for united airlines but this time with these guys and I got hit with an extra $100 charge aside from the ticket price and also for every seat I chose in the airplane they charged fees also. As if the ticket didn’t have the fees included. It’s like going to the movies and after you buy the movie ticket you have to pay for your seat as well. Either way just buy directly from the airline there’s no reason to buy from a middleman that charges more for no reason.

booked a flight no seat 💺. thank you for response calling them did not help. but why i downloaded app one I download app for free update the advertising said free with down load the app charges 2.99 so i went to the flight company and it was as free. developer just take advertising off and let people know upfront if charge. there is no perk for app. Also i called no more pay pal this is why i went there i use pay pal. it was advertised. but it made it to easier for a unhappy customer to get a refund so they stopped pay pal. it’s ok now i know. i wrote before: i will keep you updated to see if i can axis my flight on the airline service to get proof of flight. well it did not work so i went to airline and used there service maybe app cannot do that. they offer low prices like others

They lie, not free cancellation within 24 hours. They lie, it’s not free cancel within 24 hours, my family been used they for years, we booked an international flight for this summer, after 12 hours since we booked, I found out another one more convenient , so we made another booking. I called the customer service to canceled my first booking, they told me they can do full refund on my flight ticket, but there’s a cancellation fee. I said your website says free cancellation in 24 hours, it just been 12 hours. They said they must charge that, $75 dollars per ticket, I was so mad, it is not free cancellation, their supervisors said the lowest can go is $35 per ticket, can not wave. Don’t believe them . It is not free cancellation.

Terrible service. Once I booked the trip, I tried to contact customer service four days prior to departure. None of the phone numbers that are provided on app or online are good numbers. I called one number and was on hold for an hour, only to get a recording saying the number was not good. Called several other numbers and calls wouldn’t go through. Called another number and the hold time started at 15 minutes. When it got down to 15 seconds, I kept getting a recording repeating my hold time of 15 seconds. Called the number several times again, and the call wouldn’t go through. TOTAL NIGHTMARE

Last min hoo-rah!. I needed to Fly from Tampa to Newark at the last minute & I booked my ticket on a Sunday to fly Wed for about $112 one way! And signing up for the app just doubles my rewards points. Not sure what those points will get me as of yet, but just the thought of reward & not paying through the nose was reward-enough, at least to my bank acct! Haha! Thanks CheapoAir! (Tho I’ll post again AFTER my flight -see how it all goes!!!)

Read carefully. If you have made up your mind then do the reservation, but note that the changes you might need are out of the question. And if you think that you will choose to pay more to be able to change your reservation then you are stepping in the ally of charlatans , you cannot do it , you must call international/Long distance, and they will have an ludicrous amount that you have to pay for this change, they might even try to take your shirt of your back as a sevonier . Just take it this way what you pay won’t comeback, either you travel or you lose... it’s nice if you only think about them as throwing dices ... Go ahead if you feel lucky!

Buyers Beware!. Before booking your flight, double check and make sure they’re giving you the actual dates you selected!! If you book for the “alternate dates”, which aren’t always clear.. you will be charged a $50 cancellation fee for each ticket purchased. If you call customer service, be prepared to speak to someone in the Middle East. My experience sucked. They were arrogant and rude. One guy talked over me the entire time. I had to request to speak to someone else. Save yourself some trouble by triple checking the dates before finalizing. Unfortunately, the “alternate dates” aren’t always clear.

Terrible company. So my brother and I booked a flight with these guys and they failed on the front end of the flight and the back end as well. They never notified me of my flights changes and blamed it on the airlines themselves. As the company I book through in expect them to notify me of any changes made. My brother and I both lost monetary value through a lost Airbnb and even a car rent plus the time we lost on vacation and our plans for coming back. The best they could do is give me a 30$ coupon. Normal airlines go above and beyond. These guys do the exact opposite. CheapOair should be called Cheapa**Company

My first experience. Just had my first experience with CheapOair and I must say it was awesome! The website was very easy to use and my flight scheduling took up very little of my time. I flew from Memphis, TN to Raleigh-Durham, North Carolina. The only glitch I had was the connecting flight in Charlotte! There was not enough time allotted to get from one gate to the next! But I understand that this was not CheapOair’s fault!