Stephb11188 - AllTrails saved me a rescue.
A couple years back I took on an ambitious 13 mile day hike by myself on beautiful sunny day in the Colorado Rockies. While I was familiar with the area, I had never done this specific route before. I had not brought a compass or my SpotX (dumb move) so I had AllTrails pulled up running in the background of my phone so I could refer to the GPS on the map. I had made it over the mountain pass and was making my way down the other side back down to treeline to discover the trail had been washed out. I didn’t think anything of it and started following the creek thinking it ‘ah it’s probably just down here.’ I walked about a half mile before I realized I wasn’t in the right place. I got completely turned around and had no idea which way led back up to where I came from and I had zero cell service. After a brief moment of panic, I remembered I had AllTrails was running so I pulled out my phone and slowly but surely followed the little blue dot as I moved through the woods. According to the map, it was close but I still couldn’t see it. After about 15 minutes, I heard voices and saw people walking above me. I had found the trail! I bushwacked up, took a deep breath and continued on my way.
Thanks to AllTrails, I manage to right my path and get back to where I need to be. While it’s not accurate 100% of the time, it truly is a great resource.
Krazykendall13 - All Trails is the best for anyone that loves to hike!
All Trails is such a great resource for anyone who loves to hike! I use the app for all my hiking! I love the record feature that allows me to track my progress on any hike, and I love even more that I can put my phone on airplane mode so that I’m not using data while on my hike and still use the record feature! I always check out the All Trails reviews from other hikers before heading out, and usually find that other hikers have great insight/feedback about trail conditions. The only feature I don’t love about All Trails is the rating technique that is used for hiking trails. Trails are rated as either easy/moderate/hard and I have found through my experience that trails aren’t very consistently rated. I’ve hiked some trails that were rated as hard and the hike felt easy. I’ve hiked some rated as moderate and the hike felt hard. I understand that rating trails is a challenging component of hiking due to different levels of experience and fitness, however I would love to see an option where hikers who have completed the hike are able to submit their feedback on how challenging the hike was from 1-10. I think, overall, a 1-10 scale for how challenging a hike is would be extremely beneficial. Overall, I absolutely love All Trails and use the app daily! I recommend it to anyone and fully support what they are doing! Keep up the great work, All Trails!
DaniG1973* - Few issues lately. Oct 2018
Removing the check-in was a bad idea. Hiding it in the “...” was worse, didn’t know it was there and my history is now not accurate, and now I have to make up a name for each recording on the fly. Waste of time. Please put check-in back where it belongs, it’s a critical feature, and right map loads with the name of the trail on the saved history.
I also agree with the other user about trail hopping. In New England many trails connect but are listed separately. If you are no longer on the same one you started it appears you are just going rogue on the map. How about auto loading the newly entered trail?
Also being able to edit history would be helpful. There’s been a couple times where I started driving home and forgot to hit pause and save. And why the “pause” button when the trail is complete? It’s a weird way to “finish” or “end hike”.
Big issue with crashing during use lately. Thought I was recording and it had crashed once phone was put away. If I didn’t stop to take a pic early i would have gone pretty far without noticing. Stinks for tracking distance 😐. Overall I do love and use and recommend this app almost daily to find trails and track my history. Can’t live without it but its been acting weird lately.
EvoRacer37 - Great app with one major flaw
I’ve been using AllTrails for a couple months now and I love it. It is a 5 star app by far, yet that is not my rating for it. There are a few quirks I have with the UI, but they are not worth mentioning as they are minor and do not effect the app use whatsoever.
My only real issue, which caused my 4 star rating (which killed me to do so), is the fact that you CANNOT LAUNCH THE APP WITHOUT A CELLULAR OR WIFI CONNECTION!! It is ridiculous, plain and simple. I am a Pro subscriber to AllTrails. I did this solely so I could download trail maps prior to going in case I lost service on the trail. That feature works beautifully. But let’s say you download your map, head out to your trail, arrive and go to open app to use the map that is already saved on your phone. Guess what?? Unless you have service, you can’t open the app! So it’s essentially useless. The last thing I want to do is have to add “open AllTrails prior to leaving home” to my to do list to get ready.
AllTrails, lets be real for a minute. Hiking, biking, exploring, etc. are all off the grid things! Chances are you won’t have service if you are in a remote location. Fix this issue!! Make an offline version of your app so that paid users who have already downloaded maps can actually use them!
With that said, this is an amazing app that is worthy of 5 stars. It is just failing miserably in one particular area that is critical to its use.
Spencer99Jones - Crashing on Course
Hello! Pro member here and have some concerns. The app keeps crashing while I’m in the middle of 20-30 mile hikes. This is dangerous when you rely on AllTrails to alert you when you’re off course and have a lifeline feature engaged so your husband can track your progress from work! I am also frustrated because when it crashes, it also leaves me with gaps in my recordings till I figure out that it’s not working. I prefer to be enjoying the surroundings and not constantly checking if the app is recording and connected. I have been a Pro member over a year and have had no major issues till recently. Just sent an email to AllTrails about this concern. Thought maybe leaving a review would get a quicker response. A few notes to eliminate user error when the crashes occur - My phone battery has plenty of charge. No other apps are open on my phone. It literally has an error message that something went wrong. AllTrails please help! Please fix! Also, I’m discovering that some of the maps underestimate mileage up to a few miles. Have been planning on those underestimates because they’re unreliable when planning how much daylight a hike may require and the quantity of supplies to bring.
Mopfdt - Never Ending Trails
I love it! I’ve moved to a new town about a year ago and I’ve only ever known my town hiking spots. So to move somewhere new and not know anywhere to go was frustrating! I love bringing my dogs hiking and even better to find spots they can swim or frolick in the water. BUT once I go somewhere I feel accomplished and ready for the next. So to find so many varieties and close by places to hike is amazing! Whatever town I’m in I just look up what’s around. Whenever I’d Google placed to go there was NOTHING. Or very short and disappointing places. This app is great because it will give you direction right in the app instead of trying to Google Maps it yourself. You can map your rout and GPS where you are to ensure you stay on track and don’t get lost. I’m so much more comfortable going alone when I can see where each path leads and about how long it should take me. People also are great at providing pictures and comments of the trails so it is so easy to find. My biggest annoyance is not being able to find the place to begin with! GPS is all good and dandy but sometimes it will just bring you to the location but the location isn’t clarified. So by people uploading their photos let’s you get a visual of what you’re looking for. Overall, the best app!
Mt_shasta_hiker - Good app, but ...
I have been using the app for hiking and mountain biking. It´s very valuable and makes you feel really confident and worry free, that you are following the right trail and that you will get home safely. Although, I have found 2 things, which need improvement : 1) I was recording my day hike and when I got back to my car, I wanted to save the hike, review it etc. But, there was no cell phone signal, which typically there isn’t, when you hike, so the application wouldn’t let me finish the process of saving/reviewing/adding comments. Then I drove back to town and wanted to finish this process. But the application, was basically asking me, if I want to continue recording, if I said “no”, the only choice it gave me, was to clear the data. Of course, I don’t want to add car drive to my hiking trip ...., 2) The other improvement is related to it. I think, if one is recording hiking trip and then forgets to save it, when gets back to car, the application should automatically detect, that obviously one is not hiking anymore, since the speed is > 10 miles/hour. It should then, ideally, ask you, if you want to make the car ride part of your recording or not. Actually, this happens to me a lot, that I forget to stop recording or that I’m not able to save the trip, because of missing cell phone signal.
OriginalRedlayce - MUST HAVE APP!
I absolutely LOVE this app!! I hike alone 90% of the time and I love this for finding new trails, staying in trail and keeping someone in the know of my whereabouts. I love the pictures, reviews and recordings submitted by real people so I can understand whether it’s something I think I could handle or not. The only downsides I’ve come across so far are 1) when you’re flipping through submitted photos, you can tap in the white area near the persons name who submitted it in order to see how long ago it was (ie a month, week, year etc) BUT! Be careful!! I’ve accidentally hit “suggest hide” on a couple photos and you can’t undo that!!!! Super frustrating!!! I’m not trying to flag or hide anyone’s photos! I just wanna know when it was taken. I’m sorry people! 2) when you’re looking for trails in your area using the map, you have to zoom in/out to the perfect spot for the trail markers to pop up. They disappear really easily if you zoom in or out too much in the slightest or if you move the map position even a tiny bit. I feel like those are both easy fixes.
I recommend any outdoorsy people download the app. It’s fun to pick hikes for each other when you live states away and then chat about them after you’ve completed them! I love this app!
Euphorbia Monstrose - Love the features. Old UI was iffy. New UI is bad.
I am a generally happy all rails pro subscriber - it’s made my COVID-inspired outdoorsiness possible! But the new UI is ...oh, not good. I loved the simple Record button. Now when I manage to find the button through Navigate (which is not the right word! I’m not navigating, just starting to walk from wherever I am and want the app to capture it), and press Pause, doesn’t leave it paused. .The old version often stopped my recording when I only wanted to pause - and I couldn’t get back in and tell it Nope, so I would end up with two hikes split up because I couldn’t opt to continue where I left off. But,the new design is worse, because not only is it completely unintuitive to even find the button to start a recording, now if you don’t press and *hold* to stop/save, and simply hit pause (perhaps because you don’t care if you save the recording), it just seems to keep recording. So I wound up with a ~80mi hike the other day because it captured my entire drive for the day after I had thought I stopped the recording, and the walk itself was maybe half a mile. So now I had to delete the entire hike, which is not a huge deal but now my iPhone health app thinks I was some kind of superwoman for a single day and will forever compare me to it, unfavorably.
I love this app. But please get some more experienced ux folks to review these designs.
Vtdogguy - My go to app for outdoor adventures
I’ve had all trails pro for over a year and planned several hikes on it and tracked them. I have not found any other app with as many trails or as complete. I absolutely love the ability to download various maps prior to my trips because they are usually in areas without cell service. No where else has all the types in one place or as easy to find. The tracking on the downloaded maps has saved me and my son’s Boy Scout troop miles in areas where it gets more difficult to stay on trail. In addition to hiking (day and multi day) I like to take my truck out on trails and the reviews here have been great on helping to decide where to go .....and not.
All that great stuff said there are a couple things I’d like to see. First would be the ability to plan hikes on my IPad or phone. On the same vein the ability to see and update my account on iPad and phone.
The biggest things I would like to see is the location of springs/ water sources with icons maybe 2 icons 1 for drinkable and one for filtering and maybe something to indicate if it’s conditions depending or always there. Also an icon for camp site locations. These would make planning longer multi day hikes easier.
Alinkem - Long time user
I love this app and have been using it for years now. It is by far the best GPS tracking app I can find. The maps are detailed and accurate and the descriptions and directions are excellent. Over the years some great upgrades have been made, some of my favorites include being able to download tracks for offline use, marking distance and elevation along a specific track, and being able to create a map by selecting certain trails.
There are still some frustrating faults with this app, however. For example, in order to record and keep a GPS recording a track a hike has to be part of an existing trail which can get annoying when I do infrequent or bushwhacking hikes. Having an option to keep tracks privately would be very helpful.
One upgrade I would love to see is the ability to edit or add to a track after I finish. Many times in the past I have forgotten to end a track and drove away, the result was an inaccurate GPS track. Also as the app currently is I can’t track multi-day trips, I can pause a track when I stop for lunch, but if I stop for the night my progress disappears. I would like to be able to add to a completed or paused track to be able to record multiple day trips.
Askdooley - Paid version worth it🖤
I absolutely love this app. It really does show you trails that you cannot find online. Sometimes the map is a little bit off where you need to park but other than that it’s absolutely amazing. If you get the paid version it’s even better. It will track you where you are and it’ll send an alert to whoever is on your list of contacts that you approved to show where you are and if you take too long it will give that person alert and where you are. I really like this feature because sometimes you never know what will happen and it could save your life. On the paid version it even let you download the map so even if your phone goes out of service you can still follow yourself and make sure you’re on the path. If you are reading this and you are the creator of this app I have a suggestion maybe put in an area where people can put if there’s a bathroom or not at the beginning and if it’s a porta potty or regular bathroom. Some people are nervous right before they go hiking and it’s always nice to know. But other than that your app is absolutely amazing and I do suggest it to everyone that hikes near me
MH-PAC - Concerns with update
My overall impressions of the app have been good, however, since the most recent update, there seems to be a glitch with automatic syncing. I use my Garmin watch to track activity and it is automatically synced to Alltrails. Alltrails is consistently adding an extra mile to each hike from what is tracked in Garmin. If Garmin Connect tells me I’ve hiked 8 miles, Alltrails lists it as 9 miles. This has only been an issue since the new update; everything matched prior. This has been incredibly annoying since the mileage is not accurate. I’ve been uploading the GPX files but also new, Alltrails is not recognizing the time and pace info (even though I’ve previously uploaded GPX files with that info). I contacted Alltrails but they didn’t have much have an answer. Rep mentioned Alltrails uses “smoothing” but it doesn’t make sense that “smoothing” would add distance. Is anyone else having this issue? Hope it gets fixed, but it makes me less inclined to use Alltrails to track hikes.
Update: AllTrails “addressed” my issue but ended up completely missing the point. They wrote that our phones have “noise” but my issue is AllTrails is incorrectly and randomly adds distance to my Garmin synced files. Why would they add distance to a synced file? That seems to be an issue with their app specifically.
RoseCityCat - Get the Details, Hike with Confidence!
This beats a trail book for excellent topo maps. The recent user trail comments are incredibly helpful for understanding current trail conditions. Love the posted photos so you can get an idea of views you will encounter. I love the fact that Printed maps show an elevation guide. Very cool that you can view a trail, and then see “nearby trails” allowing you to quickly assess what’s available in a given area.
The reason for 4 stars is that the program needs several improvements 1) the trail creation features are not simple to access and use and can snap onto the wrong segment and can be problematic to close on loop trails for accurate distance measurement. 2) maps only print at specific ratios (not perfectly zoom customizable) so often trail is printed too small or large. I often have to split trail into 2-3 pages to get good detail. 3) the chosen route prints as a continuous red line and covers up the forest service trail numbers... forcing you to hand label printed maps with the #s if you are linking trails etc. Those deficiencies aside, AllTrails is an amazing tool to plan. It’s given me the confidence to discover and hike trails I would have never attempted otherwise. App is nice for downloaded trail map. GPS point can help confirm current location which is reassuring!
Horsinjohn - Excellent App Useful for Horseback Riding
I use the app as an adjunct to Horse Rider for horseback riding. Checked it out on a 9.5 mile horseback ride at Lizzie Lake near St. Cloud, FL. One other rider has the app also. At the northern end of this trail is a series of relatively short loops that would be easy to get mixed up in. The app worked perfectly for the main trail and all the little loops. The big plus for my usage is that it shows your position on an Alltrails map. It seems to be accurate. However, in some local trails that I frequently ride, I have seen some instances where the Alltrails map is not quite up to date. However it does show paths that people actually use, which are not always the same as the park or reserve on line maps. I use Horse Rider to record my track, which includes the path, speed, and in my case heartbeat, calories, distance, etc. The great thing about Horse Rider is that it automatically shows your path on a satellite map. These make a great pair, as you can instantly check your position on the Alltrails app without scrolling through a lot of stuff. Local to the places I ride, the maps are generally complete and accurate.
Aramiamo - Not happy ending!
I have been using AllTrails for quite a while, let me makes this clear, this was my 5 star app to go with all the time! And still is, BUT! There was an issue popping up on my app, I tried to figure it out myself, didn’t work. Then reached out to the support, they told me there was no issue and everything looked great on their side! (Felt like they were blaming me) so after too many back and forth emails finally we decided to screen record the steps I was taking on the app from beginning to the end (because they thought that was me rather than the app), they finally believed me and accepted there was an issue! Phew! They wanted me to delete the app (actually I was the one who asked them if I should) and they were like: oh yeah! You have not done that yet??? So I did, and dowloaded it again, it temporarily fixed the issue! But deleted some of my saved hikes and folders, and duplicated some others at least 20-30 times, but all empty! Then I thought that was my phone being old and glitchy (iPhone 8 plus, with no technical or any other issues) so I switched to iPhone 13 pro Max! Guess what, that issue still accruing ! Oh and I am a PRO subscriber as well… so now I dont know where to get help from. Apparently AllTrails has only one person who is responding to these kind of issues, and I think we are done!
AbsurdBrian - Amazing trail results and information.
First off, if developers are reading this… I see great potential in All Trails taking advantage of live activities! Just saying. Now back to the review. First off I should mention that I’ve tried a lot of hiking apps and this one is by far my favorite. It renders trails in the maps that never show up on other apps so that was a big plus. The information it gives on these trails is jam packed, and with an amazing community, you can see what real people have to say about the trail you’re thinking about hiking. After I hike a trail, I make sure I write a review and give as much personal information about it that I’d want the next hikers to know. I’m not the only one either, I don’t hike a trail without looking it up on this app and seeing what others think about it. Aside from others input on trails, this app has everything else you need to know about a hike… waypoints (very important so you don’t get lost), expected weather, elevation gain, and something I thought was very helpful… a ‘Getting There’ tab. Sometimes finding a trail is difficult but this tab makes it simple and stress free.
MunkMunkPoo - Will be looking for another app...
Overall the app is great! Easy to use, helpful to find new trails, pretty great tracking and mapping. The only complaint I have, and it is a deal breaker for me, the save and clear buttons are right next to the record button. When you pause, and then go to start again there is a chance you’ll end your current ride, walk, etc. Terrible placement for those. It is common we will ride, and at some point pause for water, session, snack, and then the save button is accidentally hit or even sweat falling on the phone has cleared a current ride. It’s insanely frustrating when you want the recorded 10-15 mile path for reference or whatever and it is cleared from accidentally hitting save. I feel like that is a really terrible issue to even have to worry about. Even having a “You sure?” after selecting save would be great; then you could back out of it. Started looking into other apps to use and found I really enjoy Strava. Great community with that app. I recommend checking it out and using it.
The clear button does have a “You sure?”, but save doesn’t. I like that someone reached out to me about the issue, and again, the app is great overall. Although I responded, there was never a response from them.
Leftquark - Maps on watch need improvements
The AllTrails iPhone all is pretty much a 5-star app. My biggest gripe is probably the long load times to lunch the app. I have the latest version which was supposed to improve app launch times but instead I’m seeing some of the slowest launches to date. Today I paused a recording to take some photos and when I came back to the app it took nearly 30 seconds on an iPhone 11 Pro Max. Considering the app was open and running 10 seconds earlier, with a recording paused, I would have expected the app to launch instantaneously. Please fix this, especially when re-launching a paused recording.
But my ultimate 3 star review is for the watch app. I love that I can finally see the map on my wrist without having to pull out my phone, but then to shrink the map so small with superfluous information below it, makes the map nearly useless. The watch screen is so small as it is, so having the map shrink to a small square means I can barely see any detail in what’s coming up in the trail. I like that I can select what information is displayed below the map, but I want a “none” option so I can see the map as large as possible!
Otherwise I love the app - mostly because it has a bazillion high quality maps and I can easily search and find a trail to hike!
Wabygayle - Navigation (recording) Crashes
Been a loyal user for many years and recently upgraded to pro. There’s a lot to like about this app, albeit a little confusing at times. However, one thing that absolutely must be fixed, is the recently introduced app crash while navigating (or recording your route). Just spent three days/2 nights out on trail and the navigation crashed every bit of 4 times each day. We missed miles upon miles of recording because it would crash while in my pocket. Read a few other reviews where customer support told them to fix by making sure All Trails was the only thing running on their phone. I’m here to say I tried this and it continued to crash (also, that it’s a bit ridiculous that this be the explanation, considering Google maps and Waze can handle constant navigation for prolonged periods with multiple other apps open). It’s a huge miss if your trail navigation app can’t reliably navigate you on the trail.
Also, the watch app is utterly useless and has never been reliable. Although, this is merely a nice-to-have, not a need.
Pocket Frogzzz!!!!!!! :D - Above and beyond
I’ve been using the app for a short amount of time and I love it! Trying to google hiking trails only brings up 2 or 3 around my city that are usually overcrowded and not that great, but this app has over 100 listed in my little town. It has everything that I could ask for and more—filters to search certain trails (bike route, allows dogs, waterfall/rivers, etc), difficulty ratings, weather forecast, reviews, photos, trail length, personal stats, and more. Some of these trails are in the middle of nowhere and you can pull up directions to drive to the start. It tracks your time, elevation gain, miles, and your route. You can save your favorite trails, and the ones that you have completed will show up on your profile. I haven’t been hiking a whole lot in the past, but now I have been going several times a week and I still have a lot of trails saved that I want to try! It’s like a social media app for hikers. If you like to hike (or if you think you want to start), I would recommend downloading this app. It exceeds my expectations and I have never been so motivated to go out and explore!
Jdcop1974 - Useful and Accurate
This is a great little app. I’m pretty new to hiking, but this app has encouraged me to try different trails that I’d previously steer clear of for sheer lack of knowledge and fear of getting lost. In this sense, it is a game-changer for me. Haven’t used the social platform because it seems a little lacking. So the connectivity is challenging. For instance, it would be nice if people could respond to reviews, but the only way to do that is to write a review yourself. Would be nice to be able to comment on pics too. I realize it’s primarily for tracking and mapping—and in this sense I couldn’t ask for anything more. But the tinkering it does with social connection makes me feel like it could be much more than it is—or why even hint at it and make it difficult to connect? I guess what I would like to see is a kind of Waze system where you can see where other hikers are live and what the encounter. Could be helpful if someone gets hurt or lost if the connectivity was more advanced.
Asid77 - has so much potential within easy reach
I used to love this app and have given subscriptions as gifts but these days I am constantly frustrated with certain aspects of the interface, foremost that all trails has taken away the ability to order trails in lists manually (there is no longer a way to order trails by difficulty, priority/desire to do, length, or anything else practical - only alphabetical order or date added - both of which I find useless). I also don’t understand why they don’t add some space for users to make notes on hikes (like “do counterclockwise for easier descent” etc), why user reviews from various hikes take up most of the screen space when saved lists are viewed from the desktop site (how is that in any way helpful??), etc. etc. I don’t even know what the developers’ goals are anymore but certainly usability / user satisfaction does not rank very high. Rather than improving this app sadly actually becomes less and less useful with each update/iteration, and it almost seems intentional - like they invested in the app at one time but now are trying to pull back and provide less for the same amount of $. I wish there was an alternative app that provided similar info.
Graybell - Frustrating
When you finish a hike there is no "finish" or "end" button available, so the app keeps recording forever wherever you go. The "finish" button is hidden, and it takes a number of trials and errors to find it. Once you've succeeded in finally "ending" your hike, the app tries to make you rate your hike and there is no way out of the process of rating a hike, which includes going through several screens etc etc etc. Suppose you don't want to rate your hike? Maybe you did the same hike yesterday and you already rated it? Or maybe you don't want to share your ratings, and you can well remember the hike without rating it? Well, the app doesn't give you that option. Even if you leave the app, when you go back, all you can get is the "rate" screen. The only way out of rating a hike is by quitting the app somehow and then restarting. I think developers deliberately make their app interface non-intuitive so users are forced to spend all their time figuring out how to use the app. I guess programmers think that this frustrating process will "hook" me on their app. Guess what? I want the app to serve me. I'm not here to serve the app. If the app won't let me control it with a normal interface, then I'll delete the app and find another, or do without.
HungryEater0329 - Moderate Hikerbiker
The trail suggestions and information are very good and useful. I use the app for both casual biking and hiking. (As it’s advertised for both. Some suggestions. 1) Would be nice for the recorded route tracing to be a heat map showing pace along the way. Note, this also helps determine direction in intersecting and overlapping lines in a route. This is especially useful for biking and running. It would also to have heat mapped pace to be recorded on elevation diagram to see where I can use improvement. (How I’ve improved on uphill portions of routes, for instance). 2) I just went on a 1:18 route on my bike, recording and using the map for directions. iPhone X went from 90% power to 17% power. Another app I use for the same purpose has WAY LESS battery consumption. I would really like to use the Pro version of All Trails for biking, but this level of battery consumption will be prohibitive. 3) Would be great to have hike/walk, run, bike settings for All Trails. While most of the settings would be the same, I might not need always on map for running or hiking, and sampling rate may be different. 4) Integration with FitBit and/or Apple Watch.
Kernal_Pan1c - Good phone app with a garbage watch app
The app itself is the best I’ve found so far at finding trails. This probably because of the wider user support compared to other apps. It does hit your battery a smidge harder than other hiking apps I’ve tried but so far I haven’t had that be a real problem. However, I cannot for the life of me understand the thought behind the watch app design. All you can do is start/stop a recording and then check some basic stats. No map integration for you to quickly check and see what way you should go at the fork in the trail, which seems to me to be most of the reason you’d want this on your wrist. Most of the other options on the app store offer this. Also, still no health integration? Not vital but cmon it’d be nice.
Overall I recommend it for finding popular trails and helping you get along while hiking as they’ve got pretty good user support. But man, it’s not updated very often and when new features are added they’re not very well thought out. I’m coming up on the time where I need to renew pro and I’m not sure I will. I might just use google to find the trails and use another more well thought out and feature rich app for the hiking itself.
Jfdexghffsgvhfdd - It has a few good qualities
I like this app, it helps me with planning my hikes. There are a fair amount of accuracy issues though that keep me from considering upgrading to Pro though. First is the fact that there are a fair amount of trails that are well out of date. From what I understand users can suggest edits, but only through the website on a computer. I personally am rarely on my computer so am unable to submit the edits, and I feel this is against good trail management practices because it encourages people to use trails that are closed to prevent erosion and overuse. In addition the trail names on the map are more often than not completely different from official trail names so in the event of an emergency that could cause some issues.
My second issue is there is no way that I can find to flag inappropriate comments on a trail review. Saying a trail has been “ ruined by Mexican trash and their families” should be able to be flagged for deletion.
Lastly for now, I don’t like how you can pick only one trail when you record. I trail hop frequently and just one trail option isn’t very suitable for me and in the community aspect it isn’t helpful with helping others plan their hikes.
THEIrishRed - If I could give negative stars I would.
Edit: so it eventually worked its bugs out about 2/3 of the way into my hike. I changed my rating to 4 stars because the maps and the lifeline are valuable but only if they work consistently!
OP: So I am trying to use the app that I paid (I think) $40 for (for a one year subscription) that I’ve had about a month. After the “update” it won’t load up.
Tried to contact CS but you have to apparently open the app for that. How stupid is that? Aren’t software engineers supposed to be building these things? Intelligent men and women whose job is to think these things through? Thank GOD they’re not building bridges or we’d all die. Next I uninstalled and reinstalled it and NOW it will load the app but will not allow me to sign in. Great update, Alltrails. Superb job. 🙄
So now I’ve wasted an hour plus trying to fix this, with absolutely no luck, and will go hike—with no way for my movements to be tracked by my loved ones as I hike alone—in the now sweltering Southern Summer heat and humidity. Thanks so much.
Worst $40 I ever spent and I promise you this—the last $40 of my money you’ll ever see.
Pnkmom2 - Easy and EASY
Love this app. So grateful they have so many trails listed and that people contribute comments pretty regularly. Some trails listed on the app are well-marked/defined (in person); others are not. I’ve had to use the app several times to locate the actual trailhead and to stay on trails that had forks in the path. So for trails not super well-defined, if you think you might go out of a cell service area on your phone while hiking, download the hike beforehand, so you have it for the whole hike. (It can be daunting to be mid-hike and have no idea which way to go, if the app stops working.) Also pay attention to the elevation gains shown for each hike on the app and read the comments. They give you a pretty thorough idea of what you’re in for. Keep in mind ‘Easy’ doesn’t necessarily mean the HIKE is easy. (That part depends on your fitness level.) It means the TERRAIN is easy. (Hence the need to pay attention to the elevation on a hike.)
Anything with more than 100 feet of elevation gain PER MILE is going to be a LITTLE bit of a workout (from the perspective of a 125 lb., 50+ year-old female in decent shape). But have fun and KEEP ON HIKING!!
Auntie Jeja - This app saved us!
One beautiful January day, my sister, our friend, and I decided to go hike the redwoods in Santa Cruz (Henry Cowell redwoods). We were out for a while, maybe 8 miles at this point and decided to turn around to head back to the car before it got dark. My dear sister thought it would be a good idea to use a paper map, which ended up getting us turned around multiple times. We literally were walking back and forth for an hour or so. All of our phones were about to die and the sun had set. Finally I decided to pull this app out because I knew I could see the trails and track us back to the car but also knew I had only 10% left and it wouldn’t last us the whole time. What I didn’t know was that I could use the GPS feature with my phone on airplane mode. With 5% battery and 10 miles of hiking behind us we finally returned to the car. It was so dark when we took a picture you could barley see our faces! Thank you All Trails, you are my favorite hiking app ever!!!
Chmepl - A helpful friend into unknown territory
I would never be doing the amount of hiking and places I’m exploring if it weren’t for AllTrails app and website. Could not imagine a couple years ago all the different places I would see and many within just a couple hours drive which I was unaware of. When hiking alone, best to know exactly where you can park and condition of trails and this does a fantastic job with the amount of pictures and detailed reviews left by the AllTrails community.
The recording feature is great to have to help you remember what you saw after doing many trails (upload photos, mark various waypoints, etc). You can even map out a custom map in advance and load it into the recorder so will notify you if you start getting off course. The various stats it displays are a nice encouragement as well in comparing past hikes/months to see how much to further challenge yourself.
Absolutely love this app! I can’t imagine how many more people are probably getting out there more often because of AllTrails. Well done!
Unity04 - Poor customer service
First, I give all trails 2 stars instead of 1 star because the app itself is a very good app for locating trails and specific activities you can do on the trail like camping, biking, trail running, and whether or not you can take dogs along with you. It is useful information for planning purposes and understanding what is accessible around you that you just may not know. The pro status is greatly enticing as you are able to download maps and other features to utilize offline however I have no idea because I was unable to use it. This is where my negative review is derived from. I purchased the 3 year pro status however it did not upgrade my account. Not a big deal because customer service should be able to upgrade it on their end right? Wrong. They charged my account and proceeded to give me the run around never solving the issue. I did my due diligence and provided proof of receipt which displays the email in question but no dice. I had to result to disputing the charge and writing this review instead. The free app is great but just know that if you upgrade to pro status you might be rolling the dice and not receiving what you paid for.
Penoy54321 - Worth It
We purchased the app to access additional features such as the ability to download maps offline. So far, it has been an excellent investment. The maps work so well that you are able to quickly note when you are off a “mapped” trail — within a few yards. We also like the difficulty ratings, although there will always be a slightly subjective component to that type of rating. With the app, we have found many more trails and, with the offline map, we have the confidence to explore them without getting hopelessly loss. Just be sure to charge your phone and consider bringing an external battery to recharge. The only complaint so far — and it is a minor one — is that total mileage has been a few miles more than app indicated for longer hikes (more than 6 miles). However, we love to hike so we are fine with a couple extra miles but keep that in mind if you need to finish by a certain time or it is almost dark. Happy hiking!
Dub23! - Love the app minus the crashing
Update: since uninstalling and reinstalling the app things are working beautifully again. And I have to mention Carolyn (who works in support for AllTrails) was fantastic at helping me!! She restored my faith in AllTrails 🙌🏽. So note for those having crashing issues, try uninstalling and reinstalling the app. Just remember your password and the email you used when creating😅.
I love this app, don’t get me wrong but lately it’s been crashing, sometimes 2-3 times a hike. I track my distance and calories etc so when you miss two miles because it decided to pause... gets really frustrating. Today it wouldn’t stay recording so I ended up restarting my phone and keeping the app opened (plugged into my battery back up) for about two and a half miles just to make sure it wasn’t conking out. Then I kept checking every 10 minutes like a lunatic to make sure it hadn’t stopped recording. Stayed on the entire time then but geesh. Hoping this can be fixed.
Alexbogd - Fatal Errors
No matter what you think of it, don’t use it without a backup! I’ve been a paying user since 2019. The app was always very slow and buggy, but in the absence of an alternative I continued using it. There were all sorts of UX issues in an impressive variety, new ones rolled out with every new version. As of late it developed a couple of fatal issues. First, some of the recordings are vanishing showing an “activity” just of seconds instead of hours. Secondly, when you navigate to a trailhead using the “navigate” button, the coordinates are copied onto Google Maps with errors and Google Maps then sends you an hour away from an actual trailhead. This issue is particularly acute in the mountains. So yesterday, for example, I lost approximately 40 minutes on rerouting and then my hiking activity wasn’t recorded at all. Needless to say, you can’t add an activity later, at least in the phone app.
P.S. Since I first wrote this review the app has crashed more than once without showing a downloaded route. Luckily I was standing on the trail, otherwise it would be dangerous.
Jsmzm - Free version is good wasn’t impressed with PRO at all
I would give the free version 5 stars but the paid version 2-3. The free version allows me to see the maps I need and the standard trail when I’m within service areas or no signal just fine. I’ve used the free version for over 10-15 long hikes outside of cellphone service areas. I purchased the pro access today before an attempted long hike and it made absolutely no difference when I was in the middle of trying to hike a trail at 11,000 ft altitude snowshoeing through snowed over trails with way over 5 feet of snow. My main objective was accessing the topography maps and weather overlays. I downloaded the maps before hitting the trail, but once I was I was on the trail I didn’t have access to them since there was no signal. I got the same features as I did with the free version so I was somewhat disappointed. The app also constantly resets so you have to bring up the map several times which isn’t ideal if you out hiking trying to make sure you stay on track, while also looking out for wildlife.
Chasgard - Get app with eye to future
I have used this app for a couple of years now with the pro version. In the beginning it might have had issues but I think they are tied to performance issues of the phone and the network and satellite hardware. I have been to many trails and it has worked great. This new lifeline feature is going to be great especially for my wife since I usually hike alone. It has helped me get back on the trail in areas where the trail is poorly marked or no real markings at all like out in West Texas.
I took a turn off a trail ( not on purpose) thinking that was the trail. It was the most dangerous turn possible. I finally sat down and pulled out my phone and looked at my all trails plot. I was way off but too dangerous to back track. So I plotted a way across the steep mountain side to reconnect to the actual trail. On thing that would be nice is if would tell me when I have diverged from the trail with a voice warning kinda like google maps or tell me I’m at an intersection and take the left turn again via a voice notification.
Chay55537736788 - Love this app for hiking! Here are some recommendations to improve the app
First off, need to say i love this app and use it as a hiking bible!! Some recommendations I have for the developers:
Under reviews, show a user’s reputation score next to their name. It would be helpful to know if the person saying this trail is “soooo hard” is a complete noob to hiking or someone whose been on hundreds of trails, just for a frame of reference. Why have the reputation score if it isn’t displayed next to the usernames in the comments and reviews?
Also, while reading about the app it mentions you can upload edits to trails and routes. I can’t figure out how to do this on the app? There are many trails that the All Trails trail takes u into an unsafe area, and I would like to edit that for future users. I’ve noticed the desktop has some features the mobile app doesn’t.... such as making “lists” and creating new trails.
Next, in addition to easy medium and hard.... add a safety ranking! Here on Oahu there are easy hikes that are super treacherous and then super hard hikes that are on huge pieces of land with nowhere to fall or get lost. For somewhere like Hawai’i this feature is very necessary.
Finally, think there should be a DM (direct message) feature to make the app a bit more social! Or at least link to Instagram.
I was sad that Sacred Falls was removed from the app. While it is an illegal hike, those choosing to do it could need it as a lifeline.... better safe than sorry
BossHoss_16 - Love the Information, but….
I have used AllTrails a lot over the years. MN North Shore Hiking, South Cali hiking, Hawaii hiking, etc. However, just a couple of days ago, I started looking at my profile and noticed that EVERYTHING was public. All of my lists, my activities, which maps I downloaded, just to name a few. So I figured I would go into settings and change all of that, but that only changes the setting on FUTURE additions. So I had to go back and individually change everything to only show to my connections. Oh, and I also had to then make sure that I approved all my connections. The first test of someone requesting a follow was not good either. No notifications when you are in the app or a simple place to go. I had to dig deep. This would almost be a deal breaker for me (Pro user for years), but I decided to just put as little information in it as possible. Including reviewing and tracking trails. What a bummer.
Response to developer:
Just checked and the option is not there on my phone.
Sir nok - So close to perfect!
Considering I only have one negative thing to say about the app as a whole I will put that up front. I wish I could reverse a loop trail!!!
Other than that I have been using this app happily for about a year. It has absolutely saved me from unplanned miles on poorly marked trail junctions. It has helped me introduce people to hiking and backpacking. I use it any time I am in a new place and can always find a trail, or a drive worth taking.
I use this app on every bike I take, weather that is an hour or a multi-day backpacking trip.
It has REPLACED my need for a dedicated GPS device. I don’t recommend it but honestly I don’t carry maps or books either, this has simply replaced them and that means saving weight (I mean always carry your map...lol)
I am a pro (paid) member and so long as the app continues to update and add new content I will continue to pay to use it.
I don’t really understand people complaining about it not working without cellular coverage! If you are going somewhere without cellular coverage you should be a pro member if for nothing else your own safety!!!! You should have a downloaded map! On top of that your phone can last for days on airplane mode with active GPS. Compare the fee to any GPS device, map books, etc. and you will see you can pay to use this for years before approaching those prices.
Thanks AllTrails! For the saved miles and countless hours planning my next trip!
Kbrance5 - Great app+Frustrating experience+good service=happy user!
Updated: I was contacted by the developer and was told to delete and download the app and it worked! Anyone experiencing the below issue, try this fix! I love all trails and I’m so happy I can continue to use it glitch free!
I used to LOVE AllTrails! It was the most effective way for me to map, track and find trails in my area and get good info on the trails. It’s even helped me (when I had service) in spots when I would get off trail. But recently (starting in September maybe?) the app freezes and crashes within 45 seconds to a minute of use. I can barely use it so unfortunately I’ve stopped using it, which is frustrating because like I said I love this app! I have updated the app as much as I can, and my phone (iPhone8) and nothing has seemed to fix this problem. Super disappointed that I have to find another app or another way to navigate trails!
Todd_M_Peterson - AWESOME APP but Needs One Addition
I love this app! I ride an Adventure Bike (GS 1200) and the reviews are great to research various trails to determine if I’m able to do them or how much effort the trail will require. The GS 1200 is a BIG motorcycle and I like knowing if there are “Rock Gardens”, massive ruts, steep declines, etc. Other users often give distances to significant trail challenges which comes in handy!!! Of course, remember that trail conditions change constantly so don’t ride wild based on reviews...
The one addition that is needed (in my opinion) is an additional FILTER Category of “Adventure Riding” or “Off Road Motorcycling”. It’s easy enough to use “Off Road Driving” to identify trails that are open to Off Road Riding but the numerous trail user write ups is mostly from rock crawlers or 4x4’ers. I often read these when I’m out and about riding the trails and it would make reviewing up and coming trails much quicker.
I upgraded to the Pro version last year and it is the best money I have spent on an app!
CleanUI - Great app for big trips and everyday use! A usability request.
I am a fan of Alltrails app for several years ago. It works wonderfully during my hikes/walks around town and was super helpful guiding me and my friends on the trails during a Tour de Mont Blanc trip three years ago.
I found one usability issue in the latest version (13.0.2). I use it mostly on daily walks, and it used to feature the tracking function with a big “record” button at the bottom of the display. One click and it started recording my route. This is the feature I use most frequently. In this new version, at first I could not find the record button. Then I figured out that I now have to press 4 clicks to start recording. For a function that (I suspect) many users use frequently this is a terrible UI design. I hope the developers will update the interface to bring back the big start/record button.
Rhnotte - Concerns About GPS and Route Recording
I saw another comment on here complaining about All Trails and his GPS signal being lost, as well as his routes not being recorded. This has nothing to do with the All Trails app, and there’s nothing AllTrails can do to fix this issue. It has to do with the strength of the GPS receiver in your phone. If the GPS signal is lost because of cloud cover or whatever, AllTrails will stop recording your route because it cannot locate you while your GPS receiver is unable to connect with the GPS in orbit around Earth. Sometimes it doesn’t matter how good your GPS receiver is, and the signal connection will still be lost. If your phone is constantly losing GPS connection, either your phone’s receiver is low quality, the weather is impeding the connection, or you’re simply in a location where a GPS receiver is going to constantly drop connection no matter how good your receiver is. I hope this helps.
Hiker9999 - Good to find hikes, not great to navigate
This app has been fantastic in helping me find new hikes and developing my new found love of hiking over the past year. The user reviews and photos are helpful, directions are generally good using google maps and very helpful to download the trail maps with gps of your location.
The record function needs to be improved. I generally use this to navigate new hikes, especially those with lots of offshoots. Unfortunately when I lock my phone the app doesn’t notify when I’ve gone off the trail until I open it again. I’ve tried using on my Apple Watch, but have had problems with the record function stopping my existing recording (and then am forced to rate the hike before I can restart) and expanding the map to something I can actually see on the watch. This seems to have gotten worse with the recent update and generally means keeping your phone unlocked for the duration of the hike.
Ugh2491 - A couple of things
Recently, the app keeps reverting my title to “morning” hike, “afternoon” hike, etc. I am Using All Trails to track my hikes for the 52 Hike Challenge. This is a new issue, and I am not sure why the change. Also I can’t find a way to edit the title back to what I want it to be. The title reverts just after I “save” the hike and the screen changes. If those 2 things could change, I’d give it 5 stars. I really like All Trails and all the other features. Overall, an excellent app!
Got an email from AllTrails. Swiftly too. I appreciated that. I need to clarify, I guess. I know about three dots. But once the hike is “saved” and I close it, I can’t go back and edit the title. Or at least when I hit those three dots, the edit feature is no longer there once I leave the hike or the app. Also the reversion to the default title is new. Maybe the last week or so…before that, it wasn’t an issue. But hey, I’ll take all the help I can get cause this is a pain.
Legallybonnie - Very useful!
Love this app for 3 main reasons- one it forces me to find new trails instead of just sticking to the same ones I know. Two, it makes finding new trails easy, especially with the filters. And third, it makes me feel safe because I can download the map before I go and when I’m on the trail with no reception, I can track exactly where I am and where I’m headed - it’s saved us quite a few times from getting lost on some of the trails! Couple of suggestions: 1) have a “daily report” that people can update in regards to conditions of that hike on that particular day/week (don’t always want to scour reviews for that) - we went on a hike that was incredibly overgrown over the summer and encountered a bees nest in the midst of it and really did not enjoy it. 2) be able to tick off trails we have done and have a “past trails” list or “history” list that isn’t tied to recordings or anything. Otherwise, great job! Thanks!
Cesarbiods - Great iPhone app, bad Apple Watch app
The iPhone app and functionality this application gives is fantastic. I have gotten into hiking a lot in the past year and AllTrails has been my resource for discovering trails and also navigating them with the offline maps if I think I am getting lost. I have no real complains for the iPhone app but the same cannot be said for the watch app. It’s kind of garbage because of how unreliable it is. When it works it’s super buggy and reloads the entire UI very often, feeling super janky. The real problem is some days it doesn’t work period, getting stuck in the “connecting to the phone app” screen. At this point it’s a coin toss for me, half the time I can use my watch to see the trail map and my location and leave my phone in my backpack, awesome, and the other half the time the watch app won’t work and I have to pull out my phone anytime I wanna make sure I am not going off the trail path, kind of tedious.
TripPlus - The latest version update made Alltrails useless
This app is my most used hiking tools, I go to every trail with AllTrails on. However the lasted update must have a huge glitch. When you search nothing shows up no matter how you set the search. It keeps saying no trails are found. It is very disappointing the last update made recording so much more difficult to use (you have to first find a trail to link, then use the trail to navigate, then activity category / hiking, hold on to start then continue, in comparison to previous one click of round radio button to start. Now this most recent update made AllTrails useless as you can’t find any single trail. Very disappointed to see how a popular app goes on downward. Don’t make updates for the sake of it, keep user experience in mind please.
I am lowering my previous rating for I can’t use the app anymore
Emilypcut17 - Buyer Beware
I bought this app a couple of days ago and tried to use it for a backpacking trip in a nearby national forest. Firstly, the app’s maps didn’t match the park’s trail maps AT ALL, so I decided to take both with me of course. As I went on, it seemed like the AllTrails version was just random gps points that had been made up. We were somewhat in the general area but absolutely could not have used it to find our way anywhere out there.
I tried it again on another trail when we got back just to see and it wasn’t accurate either! Most of them have been, but if even some of them aren’t, then I cannot trust it. I planned to use this product for multi-day trips but it seems super unsafe now.
The worst part is, when I went to request a refund for the above reasons, I got immediate denied (without anyone even looking into my claim) and it’s near impossible to get ahold of anyone at AllTrails. So, that’s $60 that I’ll never see again for a product that I’ll certainly never use.
I do not recommend this product! The free version for simple day hikes was great. But if you want it for anything more in depth, this is not the right app for you!
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Kleeigh - Amazing
This app is legit awesome, it’s actually an app that is worth the money for the pro version. I’m not big on spending money on apps let alone $30 but this is one thing i would recommend to others. It tells you the closest ones trails, different types of trails such as dog friendly, waterfall, top rated tracks. It even has everyone’s reviews of the trails and also let’s people upload photos from their walk. Also different difficulty levels, easy, moderate and hard. It tells you an estimated amount of time it will take you and how far it is. You can even connect the app to your Apple Watch so you can record your walk and once you’re finished it automatically sets it as a “completed” trail. Incredible app and really well done.
Bennyp123 - Good app with major let downs
The basics are excellent but some fundamentals make me regret upgrading to pro. 1. Apple Watch app is a useless marketing gimmick. It only works while you have the phone app open 🤷♂️ 2. You can’t select trails from the map view. You can see them right there but you can’t select them. How are you meant to find them from the list? They are not labelled 3. You cannot change trails once you have started recording a walk. Things change; the weather, the trail, my mind, but this app is too rigid for real life. I think they need a planned feature list to help out based on what I have read in the reviews so far, this is the only outlet users have.
Update: support reached out and said to log it with them, still works the same, you have to click on pins to see which tracks on the maps are part of an official trail. This makes looking for trails via the map clunky and difficult. Support were no help and no new features seem to be on the way. I have dropped my rating to 1 star because they wasted my time
SusieRoborovski - Great app, we use it all the time
We’ve used this app in Australia and Canada and love it. It’s easy to get inspired to go on walks by searching through, you can tag favourites if you want to come back to them later, and the downloadable maps are great with lots of layer options. The tracking function works whether you’re in mobile reception or a black spot - I usually run two trackers in parallel so others have validated the accuracy of this one. People have contributed really helpful comments and photos on many of the walks which is great. The difficulty ratings, lengths and accessibility info seem pretty accurate to me, and my personal favourite is that it’s easy to pick whether it’s an out-and-back, point-to-point or loop track.
JK4069 - Great app BUT has recently become very sluggish
I’ve used the Pro version for over a year now and have had a lot of great experiences with it, good maps, excellent functions and trail suggestions are not too bad as well.
BUT what have they done in the last month or so with the updates? It has become very sluggish, when you click on a trail it can take 5-10 seconds to actually react, same as its loading full maps and many other functions! Sometime it’s so frustrating that you click again and again since your not sure if it did register, and then you get two or more following actions happening over the next 10-20 seconds!
Didn’t do that before and I’ve not changed anything on the phone or so.
PLEASE fix this issue again and I’d be happy to raise my score.
Spinach_Chin - The good the bad and the frustrating
The Good… The app works well when the internet is strong and there are stacks of obscure and local hikes for Australians. It is great for finding hikes and seeing the photos.
The Bad… The app was constantly stopping and crashing when I did the Bibbulmun. So much so that I couldn’t use it and had to record each days hiking on ‘WorkOutDoors’ app. And the track was more up to date on Guthook.
The Frustrating… For the Bibbulmun ‘Guthook’ app is more reliable. The offline maps of AllTrails app would not stay on the phone and the app devs advice was to restart the phone and download it again. With smaller maps it might work better but for the Bibbulmun I found it just so annoying. The watch app would not connect and often stopped and the phone app crashed. A lot could be done to improve the offline functionality of the app.
Butch58 - Love it but one request please
This is a great app, I’ve been a paid user for years. It’s reliable and very user friendly. But it lacks one thing and that’s an elevation correction to the planar surface so that the calculated distance is more accurate to documented trail lengths. This is especially important for very mountainous trails with large elevation ups and downs.
And an easier addition - optionally don’t prompt to save a photo. Combine adding a caption to the cancel screen so only one tap is ever required please. When taking lots of photos this is quite annoying.
Thanks for a great app!
Ozmumof3 - Extremely slow
Caveat: my review relates to the free version only
I have downloaded this app a couple of times over the course of a year, only to delete it off my phone again in frustration almost immediately. Maps are extremely slow to load, even slower to re-load once you try to zoom in. This may be better in the pro- version, and I am perfectly willing to pay a subscription fee for the full version of an app that I like. However, the free version being so rubbish does not exactly inspire me to pay just to find out if the pro version is any better. Also, the database of Australian trails may be growing, but is still extremely limited, and in some cases just plain wrong. The map shows trails that, judging by the amount and size of vegetation on growing on them, have not been trails for >10 years.
Meremark2000 - Very slow to act on Aussie trail suggestions
There’s lots of love about All Trails. We’ve been using the Pro version for a couple of years and have found the topographic maps accurate and the trail markings similar. The off line map function is excellent. However, they seem reluctant to the point of moribund when it comes to adding trail suggestions for Australian users. I’ve only ever had ones put up after multiple emails and currently have suggested trails in urban areas that would be easily validated using publicly available information still unpublished after 9 months. A bit surprising for an app relying on crowdsourcing to let their users know about walks.
Charmaine86 - Love this app
My family and I love hiking and we love exploring new places and this app makes it so easy to do that. So many trails I didn’t know existed. The ranking system and information for each trail is fantastic and the ability to see others opinions and ratings on each trail is absolutely amazing. The fact you can download maps too makes it great for those trails that may have minimal signage. I have used this app so many times and just love it.
ErikPragt - Was amazing, now I almost got lost
I've used Alltrails many times in the past, and it's one of my favorite apps on my phone. I use it for trail running in Australia, and alltrails has lots of facilities for that.
Today I took it with me as I always do, but the route was a bit unclear, and I needed alltrails a bit more to find my way. When I was at the furthest point, well out of range of any gsm location, alltrails decided to give up. In the past, it was possible to see at least the route you're doing, which I was depending on in some situations. Now there's been an update, and instead of showing me the map, there's now a text saying : there's no internet, for pro members, check your downloads.
That's absolutely terrible to change the app like this. An app which I used to depend on now spit me in the face when I needed it the most. I've been recommending this app to most of my hiking friends in the past, but I can no longer do that now. I'm very disappointed in this new "feature", and I hate that after 2 years of happily using this app, it's no longer reliable.
Tldr; alltrails gave up on me when I needed it the most, and this can happen to you too. Be warned.
Ozstubbsy - Great app let down by Apple Watch interface
This app ticks almost all the boxes for me. I've tried a number of other similar apps and this has the best feature set v price except for one major flaw - a poor Apple Watch interface.
Specifically you CANNOT start a recording from the watch unless you have first gone to your phone, opened the app there and have the app in the foreground on your phone. Only then does tapping "start recording" on the watch work. At that point you could have just done the same on the phone! This is a major drawback. Other apps don't require this (eg Gaia, View Ranger, Footpath, Trails) and it's a deal breaker for me 😟
Swampy1 - Inadequate interface options
I tried downloading AllTrails to see if it would be a useful GPS solution for me. I used Memory Maps for years before they pulled the plug on map support and I have been left wandering in the dark since. I want something that I can plan a hike on a large format screen such as computer or iPad and then do the walking with an iPhone screen. As far as I can see, the only scaling available is an iPhone size screen. That makes it useless for a computer or iPad.
I’m trying to find where I can cancel my Pro account but despite reference to the App Store, I cannot find anything there to facilitate this. Any help would be appreciated.
Where to travel to next - I’ve only just downloaded
I downloaded the app before I read the old reviews saying there is no information for Australia. I was thinking of deleting it but decided to do a few searches first. There are quite a few walks documented for Australia, some of which I have done already and which I agree with the info provided which is quite good. However, some of the smaller walks I have done in the past are missing. Next time I do them I’ll add the details. I look forward to trying out all the features and will update my review in the future.
Danstarfella - Love it this far
I’m hoping it tracks you well when you don’t have net but I’m not sure it has that feature yet. However, this is almost to good for finding hikes I worry a little that most hikes will have to many people going there now but I guess this is the future of hiking these days anyways. People gonna be out there with the knowledge of the net and not just go and find it by driving and reading paper maps and talking with locals lol
Carlo-in-Carlton - Makes you want to get out on trail
Great app for researching trails to hike or bike. Maps, photos, notes, reviews and ratings all help to ensure you find exactly what you’re looking for before you leave home. Particularly useful if you’re wanting to discover trails in an unfamiliar location by providing info on terrain, elevation and indicative time. The tracking function even alerts you when you wander off the designated trail.
DanMonster!!! - Great, but could go bad
Have been using this for the last few months as I travel Aus, it works well when in reception. But offline or in poor reception it’s started to become annoyingly sluggish or straight up not working. I hope they fix this. I have subscribed to pro. With using offline, I have had to start manually noting down where the hike is when I have mobile reception and using other maps to plan the trip. Kinda sad as it was working. This is with Telstra and an iPhone X and Galaxy Note.
Klaren augen - Glitchy as hell
Husband gifted this to me for Christmas with a three year subscription and was super excited. Upon using this app within 5 min, I found so many glitches it’s insane. First, when I download multiple maps, it just saves it under one trail. All the trails have been diverted to the same map. With the same name. The app keeps jumping from metric to imperial even tho my settings are for metric. When I click on one trail to read about it, and go back to previous page, it loses all the settings I was searching and I have to start over. If this isn’t fixed, I will be getting my money back.
Opacitii - Excellent
This app is so good it competes with handheld GPS in locations with GPS service.
I do volunteer field surveying and a feature that’d really make this app complete is the ability to drop waypoints and save libraries of specific GPS locations. This is handy for people planning new routes, marking the nearest safe places on a solo hikes, storing location data on where specific flora or fauna were located in national parks etc.
MelChW - Wouldn’t hike without All Trails
This app has become my map, my safety plan and my memory tool for all things hiking. I love the offline map feature and the ability to plan ahead when travelling by finding some trails near where I’m going and downloading them in readiness. The navigation feature capturing my actual path is a gem. Thanks for this one!!!!!
Q12985 - A recent convert
I have just discovered the full benefits of AllTrails. I am currently hiking in the European Alps. Yesterday my local companions were using a Swiss hiking app and promoting its benefits. However I was able to show them the trail alternatives (and there were many) with much greater accuracy using AllTrails. They were impressed!! and we saved a lot of unnecessary steps in reaching our destination.
Hans Red - Simply exceptional
This is an incredible app- any time anywhere around home or on a trip I can find the sort of walk or hike I really would like to do given time available and level of difficulty. No more getting lost either! I don’t need ph reception to maintain location. It is now one of my key apps. Wonderful!
Ninaha13 - Misleading
I’ve downloaded this app after seeing an ad on Instagram stating that it will tell you if the trail is dog friendly as I would not go on a hike without my dog.
I’ve clicked on 10 trails near where I live and absolutely no indication if the trails allow dogs or not. So disappointing. I will remove this app from my phone as it’s not doing the job for me and just use Google. Other than that the app is beautifully made and allows you to see straight away the level of difficulty. There is also a weather forecast to plan your hike which is a great idea.
Hel'nbak - Love all the extra trails I’ve found
I love that this app helps to take the guesswork out of expanding the well worn, better known tracks, onto bigger and at times better adventures. It’s ease of use is great and if I had any issue it’s the amount of battery that it churns through. So to get the most out of an extended hike have a backup for your battery, it’s well worth the effort.
Topshelf 25 - Absolute Rubbish with Apple Watch
Paid $30 for the pro version because I wanted to use it with my Apple Watch 5. Disappointed that you need to run with the phone for it to work but so be it I lugged the phone with me. BUT then if you don’t continuously pull your phone out to keep the pairing active the syncing goes to sleep, all GPS functions fail, the watch app closes while using it on a run. What a useless junk app. Developers don’t advertise it as Watch compatible unless it is actually functional. My 10km run recorded as 5km in straight lines and stopped working half way through. Rubbish Rubbish Rubbish
Bnodthebe - GPS
I would recommend this app as a substitute for GPS devices, it works as a charm even when we go offline. I am subscribing to pro. I would also like to request developers to bring subscription fee little bit down, so that everyone can subscribe without thinking twice.
Bernd.Meyer - Broken since update
Best way to find new trails. This app literally changed my life. I don’t use it for tracking but the pro version is still worth every cent for exploring and having a quick map and height profile available on the trail to complement the paper maps.
Legofun - Latest updates create app instability and failures
App keeps crashing and has failed me with offline navigation/ maps as they keep dropping out and I then can’t reload them without internet access in remote areas … I have subscribed to Pro. This app is sadly unreliable for any navigation in recent months as I’ve been a long term subscriber and the functionality has been fabulous.
Swhallo - Crashes constantly and repeatedly
Seems to be an issue since at least 22 December (see reviews). But four weeks later still there no change despite a few updates since. and what is frustrating when you contact support (as suggested by developer) they seem to have no idea and they keep asking me to do the same old script. Reset, reinstall, blah blah. I have installed on three different devices with three different os’s and all crash every time in the same way everytime you open the map to search.
Omnious7 - Discovers trails very well but has issues
The Apple Watch app is good for nothing. Each time I glanced at the watch, the app had lost focus. It still records, but having to reselect the app each time I want to glance the map, defeats the purpose of having it.
There’s also a problem capturing activity.
If I allow the fitness app to record activity as a workout, the AllTrails app shuts down, so the map is lost. If I don’t allow the fitness app to record activity, no record of the activity is kept.
The AllTrails app needs to link with the health app.
Shifterworker123 - A Hikers dream
All trails is such a great app for all levels of hiking. I love that you can see the grades of the hikes as well as comments made by other hikers. Being able to get real time information from those who have walked the track before you is so useful. I don’t use any other app.
Khazdomi - Great app
This is a really great app if you like bush walking, hiking, mountain biking etc. the filters are good and allow you to customise your search to location, difficulty and distance. It also shows total elevation and map elevation so you are very clear about each trail. The only things I don’t like is it does not integrate with google maps so finding the start of some trails can be difficult
Chazchaz150 - Amazing app, so good for my solo hikes
This App is a life saver because I like to hike solo and its does the job perfectly!!
I love it and it has never let me down. I download my Maps at home then use them offline on the trails. I like everything about how it works, its very easy to follow directions, such a good app
@Ntman - Dissapointment with maps!
After watching all the reviews on this app and using the free version for several years, I decided to upgrade to the pro version! My main reason was to download the maps to print as it was stated by AllTrails “why pay for expensive paper maps when you can print exactly what you want”! Sure, but don’t count on the quality of these maps, the resolution is terrible and sometimes illegible!
Xcfdxxcx - Wow...
Frankly this is the app I’ve been waiting on for years. Love the interface, Watch support and level of polish in the UI.
(Most other mapping/hiking apps look less like AirBnB, the ‘gold’ standard UI IMO and more like 80’s military software.)
Only thing missing is iPad support, not saying would take it much but my 4G iPad would be great on driving trails.
CrumpetC - Hikers guide to the trails!
LOVE this app, even more so since upgrading (which was so affordable)
It’s so easy to use and I like that it takes your location and gives you options close to you.
I have been recommending this to all my friends!
Great work and thank you.
NdruT - Discover More of Your Backyard with All Trails
This has become a go to app when I’m planning to do a new walk/hike. Very useful compendium to have. It’s an encyclopaedia of trails and covers so many areas as well as Perth. Discovered so much about my own backyard. The reviews and suggestions are useful tools to refer before trying out a trail. Thanks
AmeertheGoogleGuide - Disappointing
Two main features missing from the pro version.
1. I can not download a section of the map for offline use unless its an established track that is listed in your database. I signed up for pro version so that I can download a few acres of my farm map snd walk around offline as I don't have reception but wont allow me. Free google maps does🤷♂️.
2. Despite having multiple base map options, all are about the same in practice. I want to see a base map where the lot boundaries are visible, again I wanted to walk the boundaries of my farm but didn't know where I was. This is useful also when you are hiking inna national park snd need to stay out of peoples private property.
3. Can not navigate/record my walk in a national park in offline mode unless its a know hiking track.
Jasrob69 - Love it
I’ve been using this app for about a year now and it’s the best.
I ended up getting the pro version and so glad I did.
It’s very easy to use and has lots of features.
I’ve tried other apps for walks and hikes and always come back to this app.
Drat48 - Poorly Developed App
I use this app on my phone and like it. It is a very useful app for planning group and personal hikes. So very disappointing that the developers took the lazy way out and did not produce an iPad compatible app but merely emulated the phone app on the IPad. The display on the iPad is no bigger than on my iPhone! Why would I bother using an app that only uses about 1/5 of the Screen realestate?? Hopefully this oversight will be addressed in future versions of the app as an app fully developed for the iPad Screen would be great.
Charn S05 - Trekkers’ Love
This is beautifully designed app and highly useful for locating popular as well as off beat treks. Navigation features are pretty accurate too, and for anyone who lives to spend time out there in the wilds will find the app to be a good companion.
Marjan_a - Helpful
This app is amazing! Gives you all the details you need for planning your trip. I used it throughout the trip for Navigation and it didn‘t use that mich battery and my phone lasted for the whole day trip.
Sarasvy - Good but could be improved
One of my biggest gripes with AllTrails is if I am searching for a specific park then best match should weight trails in that park higher than walks elsewhere. It’s almost useless for looking for trails in a specific area unless you are already there (and in Australia, that could mean you’re unable to download the map). Please fix this issue.
SnigdhaKotnala - Love the app
All Trails is an amazing app to find the best trails around your area. The choice of difficulty levels makes it easy to decide which trail you’d want to go to. Also, it lets you know if the trail is dog friendly and that’s helpful too.
My.Gov user - Caution with deceptive practice
The app works fine, but be careful of the deceptive practice to lure you to upgrade to pro. I have been receiving emails to promote the Black Friday special upgrade price, but whenever I try to follow the special offer link and logged into my account to upgrade, the special offer price disappears and normal price is there instead. Very deceptive and poor practice.
Whydoineedaflippinnickname - An accurate and informative app
I am new to the app but am super impressed by it’s accuracy which seems to be within a metre or so. Also it highlights interesting objects along the way such as ancient ruins and caves. Definitely a good purchase and I haven’t even explored all of it’s features yet
Frnkfntn - Doesn't work with Apple watch
While the app on its own on the phone is great. I was never able to make it work properly with the apple watch. It would be a great functionality but the experience is so very frustrating. Downloading maps didnt improve it. And support is always the same i.e. reboot phone and watch, remove watch profile add again. A great pity as checking map on phone without taking phone out saves phone battery and is such a great idea. Execution is hopeless though...
Sbrownbr - Love All Trails
I use All Trsils every trip I go on. We have discovered beautiful tracks and stunning scenery which we would never have known about otherwise. I have recommended All Trails yo friends and family who all use it now.
Jugglingparr - Customer service lacking
I have been enjoying this app, however I had a simple question about elapsed time versus ride time (you see ride time while recording but then only see elapsed time adter uploading) and I got a single sentence reply which was really rude. I have asked for further clarification and they have been ignoring me since. I have turned off ky subscription and wish I hadn’t paid for it. Customer service goes a long way guys.
Liseyxx - Fantastic
All Trails is the best way to get out and explore a new area or travel destination! I’ve found All Trails a much easier and quicker than google when it comes to finding new places to explore!
Janeyzap - Disappointed with customer service
Something went wrong when I purchased pro version 2 weeks ago. It will not allow me to access the pro version. Have sent 2 emails 2 weeks ago to all trails but no response. Have followed the tips on Help page but still not working. I don’t like to give bad reviews especially as this looks like a great product but not sure how else to get their attention.
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Mush360 - Great app for hiking
Great app for checking out and planning hikes throughout the season. Reviews on trails provides what to expect on the trails.
Terrible Trimble - Great
Wish that it’s free
Cacoutu - Mon GPS en montagnes
C’est une magnifique application qui me permet de suivre efficacement sur les sentiers de partout dans le monde.
Tl346 - Don’t Subscribe
Don’t subscribe because it’s impossible to unsubscribe so you’ll be paying for it forever. Their instructions send you in circles and they don’t have ANYONE that you can talk to. Their customer service is an email account that I’m STILL waiting to hear from.
BlazinRaizins - Basically unusable
So many ads that I was literally being redirected to a different app every time I clicked on something.
Wrenchtech - A very useful app with some small problems.
I bought the pro version of this app about three months ago and have used it over thirty times since, some local and some way off the grid. It does the job for me very well and I’d give it five stars except for the little things that can annoy at times. Perhaps I just need a little help...
The drop down elevation graph takes up way too much of the screen on my IPhone. Some of my trips are paddling adventures on the ocean. Not much use for an elevation graph there... can I get that out of the way without having to swipe it up every time I consult the map for my position? Cold wet hands don’t swipe very well and all I want is to push one button and take a quick look. The same goes for the large buttons for downloading underlays and layers for the maps that I can’t see because the buttons are in the way. After all, I’m already using the map and with no cell service, can’t download anything. So couldn’t these buttons be called up by a drop down menu instead of using up all the valuable real estate of my screen? When in an area without cell service I use airplane mode to save battery. I keep the screen off for the same reason. When I activate the screen I often find the map data has been discarded and I have to wait way too long (two minutes, maybe)for it to come back on the screen. I see a blue dot flashing my location on a screen consisting of a grid....not too useful. Why? The little scale bar on the map in the bottom, left of my recording screen is white on a light coloured background...and I can’t see it. If it was black I could. I have to slide something dark on the map under the scale bar to read it. I try to use it quite often but sometimes I just have to give up. Why does the screen reset itself every time I activate the display? I set the position dot the way I want it and the next time I activate the screen I have the default position back there. Wow, I’ve done quite a bit of complaining but I do like this app and I have used it extensively in lots of different conditions on my many adventures this summer and fall. It sometimes irritates me but it has never let me down and I am very happy with it. I use it on my old iPhone 6S and I would recommend it to anyone who uses it like I do.
Nickd007007 - Great Tool
For those of you who are not sure what is out there and what to try next AllTrails is an awesome tool
PollyBPolly - The Wikipedia of hiking apps - plenty of info. but not always accurate
In my area near the Canadian Rocky Mountains, I know most novice-intermediate hikers rely on this app as their primary (and often their only) source of trail information. While this app is a good place to start for some general information, and user reviews are sometimes very helpful to have, people should absolutely not be relying solely on the information on this app.
The trail information is mostly user generated, which leaves a lot of room for errors that are potentially dangerous. According to some trail reviews I’ve seen on the app, and plenty of posts and discussions in my local Facebook hiking group (which currently has over 67k members, for reference), the information on this app often leads novice and intermediate hikers to take on trails that are way beyond their current capabilities, or to attempt the hike completely unprepared and without proper safety gear. Most of the trail descriptions lack even the most basic safety information, which is particularly important for novice hikers who are just starting out and have not yet learned much about hiking safety, proper gear, and interactions with wildlife.
Over the last few years, I have been trying to do my small part to edit trail descriptions for hikes in my area to include essential information along the lines of:
- This trail includes a level 4 scramble. It is strongly recommended that users wear a helmet to protect from falling rocks.
- Bears are known to frequent this area. It is extremely important that each hiker in your group is carrying bear spray.
- The trail is marked by ____. It is crucial for your safety that you stay on the marked trail to avoid ending up on dangerous ledges.
- Hiking poles are helpful to navigate the narrow ridge, which is often extremely windy.
- In winter, this trail passes through avalanche terrain. Do not attempt this hike in winter without AST training and microspikes.
I have found my edits are either soon replaced by, or not published at all in favour of keeping trail descriptions including such valuable information as:
- This hike is so literally so nice and fun. There’s even a waterfall!
- It’s hard but the views from the top are worth it.
- On your way, don’t forget to stop at [the very obvious pretty place which is half the reason people choose this hike in the first place] for photos!
- The hike is kind of steep in some places but most people can probably do it. Maybe do the loop counter-clockwise instead.
- It’s a pretty long hike, so users should probably bring some water.
I am constantly baffled that such terrible information is published as a trail description, which all users considering that hike will read, especially when most of it is barely even useful as a trail review. But that’s what you get from user generated content. This is exactly why the most experienced hikers and rescue workers in my area actively encourage people NOT to use this app.
Do yourself a MAJOR favour and buy some well-researched hiking guidebooks with accurate trail and safety information to reference as well. Many are also available at local libraries. Think of AllTrails as the Wikipedia of hiking - a decent place to start, and sometimes a helpful reference to use in conjunction with more reliable and robust sources. By no means should this app be your only source of information before you head out on a hike - especially if you are generally inexperienced and new to hiking.
Hilandz - Misleading IAP Pricing
The in app pro pricing is $29.99 for 1 year, or save 33% and pay $84.99 for 3 years - 33% savings would make it $60.
Blackraven15 - Something is wrong
When I search for trails nothing comes up… very disappointing as I’m paying for this
Approverman - Really disappointed about latest change
I started subscribing to this App around 2017. Back then, I appreciated the features and stability it offered. However in the last couple of years the recent changes kept me questioning the testing they put in this. With the last change, when I tried to review a recording I just made it would not access it because of no network access. This is ridiculous and was not a problem before. Also, they now have put the picture option under a sub menu. Also, one of the cool feature was the possibility to share an image that was a picture of the trail recorded. It had detailed elevation was awesome to add to your photo collection. Now it's just a silly image image that is worthless.
Augiedog77 - Users beware, app/site sells your info
Unsure why but my original review was deleted.
This site/app popped up on my facebook because they submitted a list with my information (as per fb, go to settings - ad preferences - advertisers & businesses).
I didn’t give either site/app permission to add me to the other, link the alltrails account to fb or like the alltrails page on fb. The only thing both companies have in common about me is my name. I specifically created & only use that email address for fb to avoid hassles like this. I haven’t been on the alltrails site since I signed up over a year ago.
Edit: As I stated above, it’s been over a year since I was on the site to sign up. Never been back till I requested the account be deleted
The site/app showed up on fb’s spam list two weeks ago. Screenshots of proof were already sent to alltrails, because I was asked for them when I had my account deleted.
Groundstate - Just give us the map! 🗺🙄
Does anyone stop mid-hike and think to themselves “I really need to look at Explore on AllTrails?” — What a waste of UI real estate! Being a navigation app, the map should be the highest priority. It should be the first view when opening the app. ⠀At least put the map icon and search bar near the bottom if we’re forced to see the wasteful Explore tab. ⠀ A lot of potential with the detailed trail data, but frustrating design choices all around. The app design is bloated and the functionality seems out of touch with the end users.
David xuedong Liu - Dead now
TJ White - Apple Watch App is Useless
The whole reason I bought this was to use the Apple Watch to track, start and stop my hike. The Apple Watch app feels like it’s older than the Apple Watch itself, it is completely useless. Not sure what it would take to get it up to the 21st century but it sure would be nice.
Alcor200 - So many broken features
I was a pro member. I am also very IT savvy and I am not afraid of a steep learning curve when comes the time to learn and make the most out of a new app. I assure you: this app is broken. If you just want to record your hike it might be ok, but otherwise if you want to discover, plan a hike, make a new map… forget it it’s a waste of your time.
Noxxism - Used to be useful
Used to be useful but now needs paid subscription to be usable at all. This app along with many others like it gets users to pay for freely acquired information. App updates are huge and have little to no increased functionality within app. Not worth the cost or effort. Avoid.
Limbery - Sinister app
Sucks you into subscription and now I’ve got multiple subscriptions and I can’t seem to cancel. Beware!
Mvigno - Attention!
J’ai été facturé pour un abonnement d’un an alors que je voulais seulement utiliser la version gratuite! 😡
DavidGMtl - Very slow app (pro)
I don’t know what’s going on. The app is very slow. I don’t like it anymore.
剃剃 - Make a harder-to-use app and you’ll net a Nobel prize
This app has never been great, but recent updates made it unusable. Scrubbing on the elevation chart gives me 3 frames per second. Panning or zooming on the map is the same.
It’s incredibly hard to use, goes against every other Apple human interface guideline principle, and now it’s a hand warmer by burning thru the better at speed previously unthinkable.
Good job team. Way to go helping me discover Gaia.
Soon to he ex-customer - Painfully Slow
This was once a good app, but as time goes on it gets slower and slower. I have had the paid version for many years on a newish iPhone and even when I am trying to view my downloaded maps it’s slower than a turtle. I wish this app was still what it was years ago but now it’s horrible. In app navigation is so bad. Such a disappointment.
Very unsatsfied user - Unauthorised charge
This company charges you authomatically for the pro version without letting you that they are going and you have a chance to change subscription. Don’t download the app I cannot believe I didn’t read reviews of other people about the app. Being charged
BabaBooey0.0 - Too many emails
Beware of the endless amount of e-mail sent from them. I decided to try the app out and setup through an existing fb account. I started to get emails and after receiving what I felt was too many I decided to unsubscribe from all. They give a warning that it may take up to 7 days to be completely done, but after too weeks I am still getting emails from them.
Updated for 3 weeks later… still getting endless emails even after “unsubscribing” on each one.
Chrisbtoo - Garbage
Pops up a login screen any time you try to do anything, and then just says “Error”. No idea how this is so highly rated.
Johnrazor - Maps don’t work
I have two iPhones. Connected to the internet. And the maps do not load. Waste of money on my paid subscription and put me in serious trouble when hiking in the Rockies. Seriously, fix this problem.
BioVectra - Slowest App Ever
This app literally is the slowest app I ever installed on my iPhone. Why those genesis developers put so much data fetching request? Are you guys crazy or stupid? Please fix the issue before you charge people for ridiculous bill.
I.disturbia - Lifetime Subscription!
Their version of lifetime subscription means 3 years!
In 2019 on this day, I paid full price and today they sent me an email to upgrade to Pro with some special discount within their web site!
Surely, this app will be deleted in 3…2…1.
Coin On Fire - Keeps crashing
Can’t open for more than 5 seconds on iPhone 12Pro. Disappointed as a pro user.
A user in Canada - Promotion? Be aware!
Saw a PRO version “promotion” deal, half price for a year, subscribed, but then I was charged a full price.
Ssaaaassssshhhhhhaaaaa - Avoid
Worked great for the first few years I had the app (pro version) now when I try and click on any trails the app completely freezes.
So when you have your hikes saved and downloaded for offline use and you go to use it as a ‘helpful’ reference you’re left with a frozen app and needing to use other methods for navigation.
If you’re someone who solely uses this app for navigation you could get yourself in a lot of trouble.
Cathie86 - Pro version doesn’t work
I subscribed to Pro Version and I get a message that All Trails cannot make this happens.
I send email to the team support of AllTrails and didn’t get any news.
Craigie sr - pay to use app
total waist of time don’t down load or use.
Amsunhasav - App hangs and ver slow response
The trails maps especially paid offline trails maps have to be handy when needed. The app takes atleast 10 seconds to load a trail and forget of downloading/offline maps. While charging 30+ bucks a year, try to maintain some good backend servers, application to support users. Frustrated with app response time and not of much use in middle of trails waiting minutes to check the routes.
Theaterguy4478 - *****Attention*****
Once you subscribe to Alltrails Pro there is NO way to cancel the auto-renew. Only way to cancel auto-renew is in there website by using a desktop pc according to there instructions. But suprise, suprise there is no option to do so on the website to modify your billing info or cancel auto-renew under the settings tab when you hover over your profile pic. Just got charged agian with NO WAY to cancel. Only way to contact them is via email and they don’t respond.
Sylvie Dos Santos - Wont cancel my account
All trails refuses to cancel my account without a pc . Cant cancel by email / phone call / iphone ect … they charge my credit card credit card np but cancel my account …not ok
Itgvhjgfdd - Probably should cancel
Says I payed you guys took the money for pro but can’t access pro hmmm 🤔😣
London-grammar - The app kept crashing when using offline
I'm on a pro version and had a map downloaded. Today I was on a trail with no cell service, relying on the offline map. On the halfway there, the app just crashed and quit, my offline map was gone with it. Opening the app again resulted in another crash, I tried reopening and restarting quite a few times, no luck. After I exhausted my attempts to get the app functioning - with no map at hand, I turned around and started the decline. Luckily, it was during the day in the woods and I was able to trace back and find my way out. However the app showed that it's not reliable when used offline with a downloaded map which eroded my trust.
All trails Sucks - Clunky garbage
Navigating on this app is mentally equivalent to smashing your own head in with a cast iron frying pan.
Amumidi - application design is frustrating and stupid
very bad application design and it keeps popping up subscription randomly begging to gain money!
stop harassing people by your greed!
BaconStriips - ….
Only rating this 1-star because of all the popups asking to rate it, I already paid for pro ….
UtahofCanada - Email needs to F off
I have unsubscribed at least 3 times in the past month, if not more, and I STILL get blasted with emails. Unsubscribe means I don’t need you in my inbox, please and thank you.
Clintonferriss - Not well rounded.
I download the free app to give it an opportunity, and then paid for a one year subscription to give it a fair opportunity. I will not be renewing all trails, it feels it is just a popular name that is marketed well. It does not deliver a quality service for the equestrian lifestyle I live.
If you know the name of a certain trail in a popular area…sure it may work for example rundle mountain or junction fall. The software and interfacing with the client is well below par in my opinion
Katt866 - Maps do not download on pro
I feel like I’m the only one having this issue by reading some of the reviews - however buyer please be aware. I have paid for the pro version of the app and each map I try to download errors out or stops at a certain point but does not fully download. My phone is up to date with its iOS operating system and I have also tried uninstalling the app and reinstalling the app with no avail.
I am disappointed as this app is so highly rated
Ce2im2or3 - UI so bad, you should just delete the app
Other than the explore feature, the app’s UI is so broken, you’re better off just walk without the app. Privacy is also very poor; eg: profile is shared by default and you need to opt-out sharing. In planning (not navigating), it constantly nags you for precise location.
Sweet282008 - Software issues
Tried multiple accounts on multiple devices and can’t access any hikes that we haven’t previously saved, even though we are online. It just says nothing found, even when we search our entire province. This is very annoying as we are trying to sort out a good hike for this afternoon. We’ve used the app for years and love it but this new update has us a bit disappointed.
Leafs1818 - Functionality lacking
App and website barely function at all. So far searches in the entire province of Ontario show 0 results for any hiking trail. Tried changing filters, still 0. Then Suddenly 1000 trails populate then disappear again. If I could give 0 stars, I would.
Zxcvfdss - App is bad on so many levels
1) tried using it for Great Moraine Trail in Alberta, Canada. At one point the marked trail was over a kilometer from the actual trail. This resulted in an unplanned, and unnecessary stream crossing.
2) tried again on Horseshoe Canyon trail in Alberta. This time the marked trail would have taken me right over the side of a cliff.
3) downloaded a map, turned off iPhone to save battery before reaching the trailhead. Turned on iPhone, no cellular signal, this far out, and all trails would not start until it could communicate with web.
4) I have never been able to complete a single trip using the app. It seems that if I stop for a drink, it concludes that I am finished and gives me a “congratulations “ message. No way to continue recording track. Have to start again.
5) the Apple Watch app is very poorly designed. It has a big red button to push to start. When pushed there is no feedback ( such as changing to pause button). Pushing the button may also be the cause of the mysterious stops on iPhone app. Who knows?
In short, I think that this can be a very dangerous app to depend on when in the back country.
Zuroara - Fix the app
It was perfect the way it was. Why did you change it? It’s so annoying to record now. I can only pause it and it keeps unpausing. I’m at home and it’s still recording my hike from 3 hours ago. I can’t save it or rate it. You seriously had the best app and made it horrible. I don’t even want to use it now. Switching to earth mate. :(
........................! - doesn't work without an account
clicking on anything just asks you to create an account.
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