Live Nation – For Concert Fans App Reviews

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Wow this site need help multiple issues !!!. Multiple issues can’t get CC’s to work have to put in multiple cards. Screen that says you already have used/ entered that card. But I can’t pick it to use. Can’t find camping tickets for Dave Matthews Band in the Gorge. Having to go between live nation & ticket master wed sites. To find tickets I want. I called the support line, they told me to use google chrome. Not much better. Tried calling in to buy over the phone. Got hung up on every time (4) times. All this caused me to have to pay more for my tickets as prices went up or not available & having to buy resale tickets.

App no longer works to view tickets. Tickets won’t load in the app or using safari. I had to download chrome on my iPhone and log into the website in order to even get the tickets to show up. Glad I tried before I got to the concert or I wouldn’t have been able to get in. For all the fees Live Nation/Ticket Master charges along with their virtual push for tickets, you’d think they would have an app that actually works. It used to work fine, not sure what changed

Worst time trying to buy tickets. I tried to buy tickets using my computer but it wouldn’t let me. It said to use a different device when I tried to order. So I got the app on my iPhone and tried to purchase. Had a hell of a time trying to complete my order. I kept pushing Buy but nothing. So instead of using the auto fill I manually typed out my info, about 20 minutes later, and finally was able to make my purchase. The fact that it wouldn’t allow me to purchase using my own computer seemed a bit weird. I have been to many concerts and bought many tickets but this was the hardest it’s been to purchase tickets. I will buy from Ticket Master next time.

I typically only use this!. Been using this since its inception. It's amazing! Very user friendly. Maybe a few tweaks here and there (applying gift cards, on-time sale!!!) There is a lag time of a minute or two. This...makes getting the good seats harder...or more expensive. I have faith you'll address these issues. I give it 4.5 Stars!

Wouldn’t show my ticket. Bought tickets for the G-Eazy Endless summer tour, and for a week my ticket had been showing up in the ‘my ticket section’ but the day of the concert came, I went, and my ticket was no longer there. I tried to the app, and online, and on both it wouldn’t show up. Thankfully, I still had my email showing I bought it, and was able to get it printed out. But, I recommend something like Ticketmaster or stubhub, but not live nation. I almost feel like my 1 star rating is too generous for this horrible app.

Simple and easy.. This app is very well organized used and easy to navigate. It will store your tickets and allow you to purchase through the app. I love the feature of marking favorite artists to alert you of their shows and set list.

Poor data management and inability to work with more than one system. Please use a different app if you value your privacy at all. If you use a VPN, private browser such as Duck Duck Go, ad blocker, or cookie blocker this website and app WILL NOT WORK AT ALL. It will not even let you log in or view your tickets. If you use safari and are ok with your personal data being collected and sold by Live Nation by all means get the app but do not buy tickets if you use anything other than basic safari on your device otherwise YOU WILL NOT GET YOUR TICKETS

KILL THE QUEUE!!. I hate this new gueue process!! I know it’s to help the website from crashing but it’s not very good as far as allowing the purchase of ticket sale. I had to go on my iPad and order from the app because my NEW laptop keep getting errored out. Tickets I tried to buy on the laptop weren’t available but then we’re on my Livenation iPad app. Fix these bugs and let TRUE fans have their seats!

Disappointing. While while trying to purchase tickets it was very difficult to what I wanted. Or even what it showed was available. Every time I chose a block of tickets it would say no longer available. Even when it refreshed they would still show available but they were not. I’ve done this process many times and never had this problem.

Pathetic Experience. I was in queue for Luke Bryan tickets before sale time and got 2 tickets. Right before paying I am notified I must update my password. I’m on a time limit of 2 minutes according to the timer on my page. I tried to update; no email received to do this. After waiting 7 minutes I finally get the email. I lost the first tickets and 2 more attempts were failures. Fourth attempt finally resulted in tickets purchased. Right now, I am so angry and upset about this experience that I doubt if I use this service again. Just makes me sick to my stomach thinking about it again.

Jim Gaffigan Concert in Philadelphia. I tried to get pre-sale tickets for the Jim Gaffigan concert in Philadelphia through the LiveNation app. I’ve used the LiveNation app before to buy tickets. But, whenever I would select the two tickets and it would get me through additional add-on options and I tried to buy the tickets it would kick me out, and the app would shut down. I updated my app a couple days ago and made sure that everything was good and that I was in fact logged in, etc. Needless to say, I missed out on several ticket opportunities down in the orchestra sections. Finally on the 9th try to buy tickets the app finally accepted my ticket purchase. This is unacceptable and very disappointing...

Believe NOTHING they say. Venue details were so inaccurate you’d think they mistakenly wrote them from another venue’s information. Seriously….even the seating charts inaccurately show what is covered and what isn’t (and that’s kind of important for an outdoor venue when it’s raining). They bait you with offers that aren’t real, the tell you a bunch of rules and restrictions that simply aren’t true, upswell you on perks that are actually worse than the base purchase, and they ignore complaints - they have your $450, so why should they care? They should be indicted for their blatant lies.

Scam!. Live nation and Ticketmaster’s ticket buying professes are a scam to favor ticket resellers. Every time I buy tickets I face ridiculous road locks - a generic error that says I need to try on a different device, the app not letting me log in despite my credentials being correct, random inability to complete purchase, and this time, the app for some reason “was not authorized” to allow a credit card purchase so I had to use PayPal. All steps designed to delay actual fans from buying tickets so resellers can get their hands on them, a process that makes Ticketmaster more money through additional fees.

Garbage App. Been trying to get into the my tickets to see my tickets and add to my wallet for weeks. Yes, app is current, my IOS software is current. The app just keeps saying try again. So I log into the Ticketmaster app. Finally able to see the tickets but now can’t add it to my wallet. I click add to wallet and it vibrates but never adds it. So tired of this garbage app. Moving forward if there is no option to print off tickets I’m not buying tickets! So dumb. As many fees as they take off of us the least they could do is provide an app that works.

Useless app garbage customer service. I ordered 3 tickets off the site and got a pop up saying I needed to call a number to process the order (defeats the purpose of the convenience of an online purchase) , so I attempted the app after for some reason it didn’t want to accept my passcode glitching like always. I get the same pop up window asking me to call the 1888 number which I do and end up holding on the line for AN HOUR and at the hour mark I just hung up deleted my account and app . I’ll buy them off OfferUp since at least I can go by the sellers feedback rating . Livenation/Ticketmaster’s customer service is nonexistent and garbage at best .

Great…when it works. usually have no issues with using this app or Ticketmaster but lately I always get “pardon the interruption” message when I’m trying to sign in for tickets for a show that were already bought. No help from customer service. Makes it stressful and frustrating when trying to access tickets to a show in a day and can’t get the tickets. Something need updating because I’m not a bit working at hyper speed when I type in my password to access my acct!

Mobile Ticket Entry. So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.

Inaccurate & Inconvenient. Apps are supposed to be for convenience… this app is useless. The first concert I went to using this, the tickets didn’t show up on the app but it did online that’s what I used. I contacted customer service to ask them to put the concert on there in my past events for at least my memories and so I can keep up with all the concerts I’ve been going to. Customer service reads and hears what they want to and not what is asked. Needless to say the problem wasn’t solved because they were trying to fix a different non existent problem.

Glitchy as all hell!. I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying "We apologize. We are unable to complete your request on this device." So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the "Activate" step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.

Live Nation App. I love this App! I have had success getting tickets to the concerts if our choice, insurances, and we especially live the ability to purchase early RV parking so we can be safe and set up for the show. Thank you Live Nation for making this world a better place! Rob and Jenny Dickens

Not the best selection options. First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!

New update doesn't work. When attempting to view 'my tickets' section app crashes immediately every time. Edit. App let's you now view your tickets giving you a false sense of hope. When you get to the venue and the app is so over loaded that you can't login good luck! Had to resort to using my credit card to access my tickets manually with the venue. Luckily I had it with me. Take your credit card because this app will fail just like live nation. What is so hard about printing tickets? For the $30 in fees I paid I can't get a ticket that costs $0.10 for you to print?

Could not get past the loading page.. I bought tickets online with my computer through live nation website. Their company’s only free option was to have mobile tickets, email wasn’t even free. Purchasing the tickets was just fine, and I created an account. Everything worked on the website. I downloaded the app and could not get it past the pulsing LiveNation loading screen. It kept saying that there were connectivity issues even though I was on WiFi and I also date data. Like everyone else I tried turning on location settings, excepting notifications, but nothing worked. The app is useless, and does not work. If you purchased tickets through them log in and text the tickets to yourself then screen shot them to make sure you have access to them. Developers really need to fix this app because the company is fine. My suggestion though would be to have your tickets mailed to you until they get their app under control.

Exasperating. Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.

download is fast. i havent really used it or purchase anything but i want submit a review on the download. the download of the app is super fast. as i am writing this review the download was done. there were no reinstallation or bugs that occured. it went so smooth that i can open it at anytime now but i have finish this review. i will also want to say hi to my family and friends who are reading this and i will recomment it to them. so i just touch point the download and there it is downloading... my phone did not restart, or any lags or froze my phone. it just downloaded it perfectly and smooothly. will recommend to my neighbors as well for no reason at all. will try to do another review on how the app loads up when i open it. again good work on the app. thanks!

Huge glitch made my unable to buy tickets. Presales went on sale at 10 am est on the app and when I loaded onto the app at 9 am EST it said tickets weren’t on sale until 10 *CST* and made me wait over an hour longer. All my friends were able to get tickets but the app literally would not let me get through and just kept showing me a countdown. Finally at 10:45 am, 45 minutes AFTER the presale started, the app notified me the sale started. When I loaded into the app, tickets were all gone. Garbage app with garbage developers who clearly don’t know how to write a simple counter and notification system.

Awesome Experience. I used the Live Nation app for the first time, and it was an incredible experience! I was able to navigate the show I was looking to attend. In a matter of minutes and no stress, I successfully purchased my tickets, where they were kept securely until the day of the event.

Terrible app speed, seating & price. You have to screen shot your ticket before the show because the app won’t load the ticket when you get to the concert. Almost wasn’t able to get in because the app wouldn’t load my ticket. If you pay for lawn seats apparently people who bring chairs have liberty over people who stand and you aren’t allowed to block their view. I was threatened by the live nation security that I would have to leave the concert if I didn’t move out of the persons field of view so they could sit and watch the concert. I had to stand on the side walk while they had 5 feet of empty grass in front of them. Also the ticket price goes up $20 dollars from the original price you see. It doesn’t say it but you are paying for parking in each ticket price so make sure everyone that buys a ticket is driving to make it worth it.

Very poor purchase process. It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.

You make assumptions. The app is the same thing as Ticketmaster, but they didn’t learn from them. I work testing EDC’s and I expected this app to give me an option to not take into consideration where I live… we are millennials, using the app, we would like to have options for those of us that can travel and want to go to a concert in, for example, NY even though I live in NC.

Ticket Scammers. Gone are the days of just signing in and buying tickets - with multiple presales and even even more price tiers, it’s hard to even know what you are looking at when you are buying tickets. I am especially irked by platinum tickets sales - I have to pay 2x as much to get a good seat now? Plus you never know when they will release what tickets, live nation won’t tell you this because they want to sucker you into paying more for tickets. The other big issue now is that they are having the fan resale / verified tickets - Just another way of scalping. And who and what is really driving this ? I’ve been going to concerts for over 30 years and am totally disillusioned at how far this company can continue to sink.

Log in trouble. I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.

Like the app, Hate the site!. I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.

Password Issues. If you have an old live nation account with a password that doesn’t meet their current password standards, you cannot login on this app. I’ve had an account with an all alpha password for a awhile. Works great on a browser. Installed this app amd it says “enter a valid password”. So they are checking password format BEFORE bothering to see if that really is your password. I know because I changed my password on a browser (had to conform to new format) came back to the app and it works fine.

Customer Support and Blocked Card.. Tried to use this app to purchase 2 tickets for a band I really wanted to see and kept receiving error messages that said it thought I was a boy and when I finally get past that and try to use my card I get error messages that’s it’s blocked. I called customer support about this and they said that they would open a case to resolve this issue but that was last week and my card is still blocked and I did not get an update. I tried to check and see what tickets are left and the ones I tried to get are gone and only the resale was left which is double the price of the original tickets and will be even higher after ridiculous fees are added on. My card is still blocked so if customer support ever gets back to me (I ended up opening an email case also) the resale tickets will probably be gone too. Hope if this band ever tours again they pick a different venue that doesn’t use live nation to sell tickets. I never write reviews but this situation frustrated me enough that I felt I had to. Between the customer service and the app itself. If you can get the tickets another way, do that instead.

Complete waste of time. Tried to create account, it wouldn’t go to next page. No matter how many times I clicked on continue button. All the boxes were checked so it wasn’t my fault. I even tried 2 days later thinking server may be down. It also said I could log on with my Ticketmaster account. Tried that and it just kept spinning. Finally my husband tried to download the app. Same thing for him. Useless if I can’t order my tickets for the app!!!!

0/5. Purchased tickets through a web browsers and decided to do the mobile ticket instead of printing since that is the easiest as i’ll have my phone on me for the event. When logged in after purchasing, the tickets were not loaded. I figured they’d need to be processed- and it did. When I logged in later, they were there. GREAT good stoked for the event, everything is chill eh? NO everything was NOT chill when I opened the app 3 hours before the event to find the tickets no longer there. Nothing worked- tried everything possible (refresh, sign out, delete and redownload app, get it from the confirmation email, etc) My friend was able to log in and get a screen shot of them- finally after 3 hours of panicking. Will not use again.

Live Nation Rocks!. This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!

App will not open. The Live Nation logo pulses and never moves from there. I have made sure my iOS is updated and have uninstalled and reinstalled the app still doesn’t work. I can’t even get to mobile support since you can only get there from the app that doesn’t work. Reading the recent reviews I am not the only one with this problem. But it doesn’t seem like anyone from Live Nation reads these or this probably would have been fix by now.

Fee????. The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices. I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!

Not fair when it comes to reselling. If you buy through this app, make sure you have confident plans of going to the event. They screw you so many different ways when you sell tickets. They make you wait a full week after the event has happened, which somewhat makes sense. But even if you want to sell you tickets for cheap to get them gone faster, they already take 20-30 of the resell price, but whatever you post the listing for is worthless, because they just sell them for the average listing anyway. Completely eliminating the possibility of a FOR SURE sale. So if you can’t go to the event, and no one bought your tickets for the 50% price because Live Nation made them pay full price anyway, you’re just screwed. Corrupt way to do things. Be smart, but things direct. These guys are whack.

Confused? App cant be this bad!. Ordered tickets online. Followed directions, download app to sign in and view tickets. Well, downloaded app, and only screen I have access to is “find events in your area”. My only option is to type in my city/ state, which I did. Nothing. App wont allow me to click on the location or “select”. Nothing. So I’m stumped. Seems like a glitch possibly. I went through the LN website on laptop and selected “view mobile ticket” in which a text was sent w a link to my tickets, thank gosh! I screen shot the tiks just in case any funny business happens on the day of the event. But as far as pulling up the tiks on the app.. no clue ?! And they also suggest to add them to your apple wallet ... again no clue what to do. Tried many times and it never worked.

Do you even want my money?. It’s so needlessly challenging to actually buy tickets on this app. I used it for many years without problem, but trying to get tickets to my favorite band recently took me hours because the loading page would crash and the seats I wanted would be in limbo for several minutes before I could try again. Got two tickets and my brother decided he wanted to come too so I’m trying to get one more ticket. Now, I can’t even search for the band without the whole screen going blank. Terrible experience.

Awful purchasing experience. I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.

Terrible App. I purchased app-only tickets using my computer, but the app would not take my LiveNation login. I tried numerous times and I know that my login was correct because I had just used it to buy my tickets from the computer. Since the app says it will take a Ticket Master login, I finally just tried that and got into the app but NO tickets showed up. After 30 minutes with customer service and no way to resolve this, they finally agreed to mail me my tickets free of charge. Thankfully there's time before my concert!! EVERY concert should allow a print-at-home free option, not just an app-only free option. That is RIDICULOUS! Don't ever do an app-only LiveNation purchase...you're likely to get to the concert without tickets. So many other bad reviews here. Don't trust the app.

Great (when it works). Just used it to get Judas Priest tix. If you're already signed in it's a breeze. Obviously it takes longer if you have fill in your personal info. I used to love the features it used to have, like bios, set lists and such. But, I'll settle for the presale alerts and speed of transaction.

JavaScript Error Message-Can’t Get My Tickets. I purchased tickets in April for my favorite band, the show is tonight and I cannot download my tickets to my digital wallet because Live Nation and Ticketmaster both think I’m a bot because something is preventing JavaScript from running. I don’t have either of the plug-ins listed that can interfere and JavaScript is enabled and I just want to have a fun night out with my husband who bought these for my birthday because we have an eight month old and haven’t been out of the house without him without the other one staying home.

Absolutely terrible app. Took an hour to get tickets; finally just went to the website. The app would not show the fields for payment and the tickets at the seat I wanted, by friends, would lock for what 10 minutes every time I exited. Finally just went to the web. The app consistently just links to the web and I still can’t delete the cc I had there as primary from 2014 For the $14 fee on a $42 ticket, Live Nation needs to have a better app. Absolutely a stupid experience.

Multiple shows sales at one time.. I understand the system is overloaded with multiple shows on sale at same time. Take my excessive fees and pay for real main frames to handle the load since it is now a monopoly sales situation. Also still mad that the 8 sets of free tickets I won in the lawsuit never could be redeemed as no show had any of “ those” vouchers available nor did you ever in 4 years ever email me when they would be an option. However, during a show the local staff is absolutely top notch, friendly and listens.

Select Card Payment Error | LOST TICKETS. I tried twice to purchase tickets today for a concert. It let me enter in my card information and billing information and told me that I had to select a card payment type! I tried several times to select a card payment and was not promoted with any options! I am extremely upset! I missed not one but two opportunities to buy really great tickets. Please respond with a way to fix this issue.

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Horrible. Can’t even open the app

Favs don't work. Favorites don't work at all. Very smooth for buying tix though.

Confusing. I’m always signed in. Bought tix. Entered promo code.Asked to sign in again. This time to ticket master. Ok fine. I did. Credit card info not found. Really? Next to useless. So disappointing. Save the info - or don’t bother.

Slick design and smart on boating flow.. Great design and smart interaction flow specially during on boarding to engage users.

Newest update causes constant crashing.. I just downloaded the the newest update and now when I open the app it crashes right away! I need to buy tickets too!

Great experience!. Purchased tickets with ease. The design of this app is simple and eye catching

Recent purchase. My purchase was very difficult to make considering I have a promo code and it was the first day of sale. It wouldn't take my credit card information. It's always very stressful being a very big fan and trying to see them in concert. I wish something could be done about scalpels and bots just as so many other real fans.

Response and password. Slow response on my iPhone I already have an account, when reset the password for it, it opens up to set up a new account. And when I do so it say “you already have an account, and if you need to reset the password,.....) this is just unresolvable cycle:(

App won’t open. It keeps saying I need to reset the data. How can they announce their special for National Concert Week when the app doesn’t work

Garbage. Can’t even create an account with them. The app doesn’t recognize system keyboard shortcuts. Trash!

Crisp, clean, and smart!. I love the new update! It's so easy to use and I LOVE that it sends me recommendations based on my Apple Music so that I don't have to manually sign up for concert alerts from artists. Very cool!

Dummy-proof. Easy to navigate. Makes ticket purchasing quick and painless!

Aka Ticketmaster!!. Used to be really good. It looks like and makes you use Ticketmaster.

Crashes on startup. Constantly crashes as soon as I open it. Was of space

fix ipad. it used to be good on the ipad but now i cant search or turn sideways for map view. please fix. i don’t have a phone to use this app on.

Bug not fixed. Latest App update (Nov. 11) still not working with new phone (iPhone 6s) & operating system (IOS 9.1). Delete app and eliminate the frustration.

Fees. Fees are getting ridiculously high. And per ticket is a joke

Ticket Presales. Tickets are very random, couldn’t upload kiss tickets for some reason but I got LS, oh well ...

Filters don't work when searching for a Live Nation festival. When searching for a concert, date filters are never applied properly. Not sure why you would also show past concerts on that map too. I'll stick to Songkick and Bandsintown.

Black screen. Open app on my iPad, Live Nation logo flashes and then the screen goes black and stays black.

Useless. Wanted to buy tickets, would not work. An error message would pop up every time. Went on ticketmaster.ca right after and got my tickets.

Useless. Multiple versions state "No shows announced for [month] yet", for current and upcoming months when there are clearly many shows. Useless.

Garbage. Can’t log into the app. I put in my info and it just sits on the waiting screen.

Will not download to my phone. Had the app on my iPhone 6 but it will not download to my 6s. Not a capacity issue on the phone.

Doesn't Work. New update won't let me search nearby or add artists

Terrible!. 60+ mins! Yikes. That wasn’t fun.

App Works great for bots as well!. When will Ticketmaster straighten up and sell tickets direct to actual fans? Probably never, as long as they are double-dipping with the whole StubHub scalper scam. App itself works fine I suppose.

This app sucks. Everything to do with buying concert tickets is too difficult to begin with. But this app blows my mind wth how awful it is. I can’t link my ticketmaster account, I can’t search anything without the app crashing. It’s terrible. Very disappointed and now I will not be able to get my presale. Thanks, livenation, for making it more complicated then it needs to be.

Almost perfect. Easy site to navigate and purchase tickets. However I haven’t been able to resell tickets when trying to

Error message. Had tickets secured and ready to pay when an error message loaded and I was booted back to the home screen....the good seats were gone at that point.... very frustrating

Awesome. I love Live Nation

Typical livenation. They screwed me out of tickets from a presale by not listing a normal Visa card as a payment option. Now I done lost the tickets. Gee thanks.

Much Better Than I Expected. I was initially going to rate this app with 1 star. Being away from a computer and being forced to download the app from the livenation mobile site, I missed out on buying tickets in a presale because neither the band nor the venue was being offered on the app even though it was on their website. I was very upset but I must say that the customer service from live nation was excellent at responding to my emails and resolved the problem later that evening. I was able to purchase the tix i wanted from the general public sale the next day which is why I gave 4 stars. Great app, and will be even better once bugs are fixed!!!!

Worked. Just pre ordered Vanhalen tickets...sweet....worked seamlessly !!

This app sucks.... Wowza...With the billions of dollars these guys make off of ticket sales, they can’t hire a 16 year old to create an app that can handle a work load?

I can not sign in my account anymore after update!. this app does not recognize the password I use for ticketmaster or old version app.

Such a scam. Advertising $20 tickets, but most of the events on their app don’t have the deal going. Very difficult to see what you can get with the $20 deal. A scam to get you to purchase regular price tickets with their app/website

App is fine. Charges and fees are extortion. 6 dollars fee to charge a 65 dollars ticket? Seriously? I know neither Visa nor MasterCard are charging you this so, yeah, thanks for the extortion 😒 Just name “extra change because we can and you will pay”. It would feel more honest.

Doesn’t work!. Nothing works. Can’t login. I search any band it says not found. App always “timed out”. Absolutely useless complete garbage. Obviously another ticket distributor screwing fans over with a poor experience as usual! Terrible.

Thanks. Awesome and easy

Crashes constantly since update. Ever since the latest update it crashes constantly. I can’t access my tickets and I can’t buy tickets for shows.

Cannot narrow down location. What’s the point of putting an option to choose a location if you can’t narrow down the radius?? Seeing a list of all the shows for all the bands in all Alberta is not helpful. I simply won’t read through them all to figure out which of all the shows listed are actually in my city. This simple thing means I won’t use the app.

Doesn’t show all concerts. I was looking for Raffi tickets and was directed to download the app to get a code but the Raffi concert doesn’t appear. Sheesh.

doesn’t work. really. doesn’t work. 😤

White screen. When I first installed it prompted for username and password and the went to a blank screen. After that when I open the app I just get a blank white screen. I have reinstalled three times and still doesn't work - doesn't ask for username and password - just goes to blank screen.

Live Nation rules!. Great service and show updates.

When it works.... .....it's awesome. But most of the time when I want to buy tickets it's to get the best seats available in a presale that the app has notified me of. This app is so slow that it starts searching for seats and then kicks you out or gives you a message that your searching has timed out. It's faster online. By the time the app responds, its because the seats are all gone or ticketmasters site has slowed down.... Frustrating and makes the app pointless because it doesn't work when you really need it. The only thing it is useful for is ticket sale alerts and for seeing what's happening in your local area. I like the feature that you can view events by your favourites list etc. that's why it gets 2 stars

Error message. I get an error message every time I try to buy tickets. Then it gets me back to a screen with my country as United States. But I am in canada. I try to change location, but it won't let me. It happened to 3 presale events so far. So I'd say its a scam or a major bug. Plus, the captcha are impossible to read. It's not letters, it's scribbles.

Can't Save Favourites. I can't save favourites, either artists or venues. When I do a general search of upcoming concerts in Toronto, it tells me nothing has been posted yet. I liked prior versions.

Forgets favourites. I had numerous artists and venues favourited in a previous version of this app. After updating to this version and logging in, all of my favourites are gone. I also can't add new favourites (it looks like I can, but returning to the favourites lists shows them empty).

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Easy, helpful and quick. I actually love this app. It makes buying concert tickets a breeze. It also tells you what the lineup is which is awesome cause you usually have to DIG, especially for larger tours.

Great. This is the 3rd time I have purchased tickets for this venue on this site and I’ve had nothing short of excellent service and overall experience. Keep up the great service with the customer in mind. I highly recommend to everybody!!

Legit. The app works just as good as the website and probably a bit more responsive. And I'd rather have everything on my phone anyway instead of my PC at home.

Useless. So I downloaded the app to buy tickets and I can’t get passed the live nation screen without it saying there is connectivity issues. I’m connected to WiFi and everything else works fine so I don’t understand that. I’ve checked to make sure my phone and everything was updated and I tried erasing the app and re-downloading it. I also tried restarting my phone but nothing works. My friend has the app and has been able to actually use it, but I’m not impressed at all!

Love the app.. Love the app. It’s very Convenient. I DO LIKE THAT THE RESALES ARE CO-mingled with Regular tickets. I hate when you’re searching for seats that its confusing because you see the resale ticket holders & the regular “original” prices together. I absolutely hate that part. Perhaps there’s should be two different tabs where these categories are separate.

Live Nation & Ticketmaster have great ticket buying apps.. Live Nation and their Ticketmaster both have excellent phone apps and I use them both often .... however, they sure charge a lot of money in various service fees and extra charges. Oh well, everybody has to make a profit.

Phone line and app. For two days tried to call ticket line was busy and would end call no way to leave a msg or get in touch with anyone the app was not granting me the option for mobile ticket and didn’t know why and wanted an answer and never got one

All in tickets. Trying to see all the 20 dollar all in tickets in my area is a pain. Some aren’t coming up on the list and I have to search them individually. I know there are artists I wanted to see that I am forgetting about so I guess I won’t be purchasing as many as I wanted to. I am not the only one who notices the same thing! Very annoying

Horrible customer service. Tried to change seat for event, customer service received request and just stopped answering after giving confirmation. Had to reach out 3 times over 2 days, this is 5 days after the request, to find the status update as no email or anything was sent. Go figure, they did not do anything with the request and left out information needed to proceed. The seat is now taken.

Can't purchase tickets. Not sure why a ticket company would create an app if you cannot purchase tickets through it using a mobile device? Upon a ticket window opening this week, I accessed the app and selected my seats only to get an error message telling me to try another device, like a desktop computer. I did not have my home computer with me and had to call my husband at work to buy the tickets as we were afraid they would sell out.

Got charged twice for concert that was cancelled. Bought tickets for a concert that was postponed and eventually cancelled. Received an email that I would be be getting reimbursed for my tickets in the next few days and instead it took that amount out of my account. When I send an email the response I got was that within 30 days I should receive response to my email. Will look more into it when I have a day off.

Rrrrrrr. I am in some frustrating loop where I can’t log in. It’s been days yet I cannot login to purchase despite trying about everything and I am reasonably tech savvy. There is no way to contact anyone by any means for support, at least not any means that actually gets you support and help. It’s too late now to make that purchase. This is bonkers and so so frustrating. The irony is that we log in to this app for the purposes of getting entertainment. What you get is the opposite.

Live Nation fees are ridiculous!. Live nation, formerly Ticketmaster once again is bilking its customers with ridiculously high fees. I recently did not purchase tickets to a Live Nation show because of the fees and went to an independent venue an hour away instead. In another instance where I didn’t have a choice I had to pay almost a $50 fee for a $100. It’s time people rise up against these crazy fees. Find an independent promoter and boycott live nation

“Ticket fees” I am forced to buy threw live nation. I’m confused as to how there seems to be a monopoly on purchasing tickets to certain venues, especially during/post covid and paying ridiculous “convenience fees”. 14 dollar “fee” on a 37 dollar ticket is ridiculous… especially when you know the artist is getting a fraction of the overall cut. Three stars is generous.

App says needs update but it’s updated!!. Every time I try to access the app it says to download the newest update, which I already did! So it takes me to the App Store and the only option I get is to “Open” the app, then when I do that it opens the app which then still tells me to update the app in the App Store. It’s a never ending cycle! And yes I deleted the app & reinstalled to see if it would fix this but it didn’t! Please help!

Bugs need fixing. This app usually works great, but not today when I need it to. I have mobile tickets that I need to manage & send to friends to get in the show & the app decides today that it will just be a black, blank screen. Hope someone fixes this soon.

Tickets Gone. I had great seats reserved for a few minutes before the app crashed as I was paying. I had to get much worse seats although I was first in line for the presale.

Need to improve the ticket purchasing programming!. Every time available tickets came up I had to select and was informed that another fan he got the tickets… I had to cycle through about 100 times before my request was taken… The queue system should work better than that. It shouldn’t even give options if tickets actually aren’t available and someone else is in the queue.

Help. Terrible computer system. It took me two hours to buy tickets. Every seat I clicked on, it said that seat was taken and gave me another option. So I clicked on that and then it said that was taken and kick me back to my first choice. It kept kicking me between seats. So I pick another section and seat... same thing. After two hours... and calling... I picked crappy seats that I didn’t want because I was so frustrated. I only bought the tickets because my friend wanted to go otherwise, I would’ve said screw it.

Concerts are supposed to be fun, the App kills it. Bought an extra ticket at the box office. Promised that in the venue I could “upgrade” to an available group of seats for my family so that we could sit together. Well, there were seats at the box office, but no, we couldn’t sit together. The app failed to support the promised seat switch. It just presented more stuff to buy, no seat upgrades at all. Aggravating. Wasted money. Wasted evening. Worse than useless.

Payment page colors is confusing. You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.

Needs work. Very Frustrating. Needs to be a way to navigate to the previous page without signing you out of the app or cancelling your transaction. This happens every time I buy tickets with the app. When you click a link to read the details, there is no way to go back to the previous page without closing the entire transaction.

Mobile App quirk. Mobile app is fine albeit pretty small unless you have a ginormous phone. I had to “place my order 4x until I realized you have to pick your payment type AFTER you put your card number in. That was a little frustrating. Otherwise it was pretty easy to use.

Annoying user experience. The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.

Like buying tickets from a sketchy Craigslist ad. I have had to reset my password so many times. Even when the password is saved, the app says it’s incorrect. Then when I go to reset it it says I can’t use my old password, which is the same one that was saved. Also it would be nice if the app displayed my credit from last year’s concerts. I don’t know why I expected more from a ticket promoter who got in trouble for scalping their own tickets.

Adds favorites without consent. It’s a pretty good app. Easy to use but I hate when I want to check on my “favorites” there’s always a bunch of artists venues and festivals preselected for me and when I de select them they just add others on it. So I never actually have a favorite section bc I’m still having to search for them amongst others that I don’t know or recognize. Quite inconvenient

Should be Zero Stars. Forced to update the app and now it is useless as it just displays the logo and never opens. How are we supposed to access electronic tickets now? How could you release something that was not fully tested? What if I was waiting in line to enter a concert/event with my family? Tell them sorry we can’t get in because the app they release doesn’t work anymore. Yeah that’s going to go over well.

Presale ticket purchase. I was 2nd in the queue, at 10am when purchasing stated. It took me 45 minutes to purchase because it kept asking, “delivery method?” Only one option Was listed (free mobile) when I entered, it said unavailable choose other option. I lost my best seats three times due to time out! I deleted the package then was able to move forward. Then why was the package even listed? 😣

Can’t log in. Can’t get access to my tickets because this garbage app won’t let me log in. I go to my account, a blank pop up page appears and that’s it. It just pops up and does nothing. No option to log in anywhere. I updated the app and my phone. Now I have tickets to a concert that I don’t have access to. Can’t view them o line. Must use the app to view them. I am beyond disgusted.

Not user friendly. Found the tickets I wanted, went to check out and realized I didn’t remember my password. By the time I got it reset, the tickets had been released. Button to Try Again Now didn’t work. Ended up canceling and starting over. Found the tickets again, went to check out, noticed they were going to be mailed to my old address. There is no option to change the address. I lost those tickets too. I’ve since been to the Ticketmaster website, nowhere there to change my physical address either. I’ve sent an email to support. They’ll get back to me within 24 hours. A complete waste of my time. Only positive is if I’d managed to actually purchase the tickets, they were the cheapest I’d seen even with the fees.

My tickets not showing. It shows I have no tickets even though I have 2 upcoming events. I tried to refresh and I tried signing out and signing back in and still nothing. The app also never saves my favorite venue or artists I choose.

Worthless for pre-sales it seems.. Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.

Thank u. Everything went smooth and easy my first time ever getting tickets threw this site. They walked me right threw it and in minutes I bought my tickets and had a response back. Thank u for making it so eas.

Best app!. I checked the prices of other apps or websites that said they were cheaper and easier and honestly can say after buying more than 5 tickets from you guys for different concerts I’ve never had a bad experience and your by far the cheapest!

Fees. Can you publish information at to what the fees cover? It seems quite ridiculous that fees cost the price of what an additional ticket would cost! Wasn’t a lawsuit just finished about overcharging customers, so is the plan to keep overcharging us and throw a few vouchers that are near impossible to use at us, seriously you could at least attempt to care about your customers

Great (when it works). Just used it to get Judas Priest tix. If you're already signed in it's a breeze. Obviously it takes longer if you have fill in your personal info. I used to love the features it used to have, like bios, set lists and such. But, I'll settle for the presale alerts and speed of transaction.

Just Fix it JESUS!. I don’t understand why you have to go through so much to use this app. I’ve looked on Twitter to see if Livenation actually helped someone fix the connectivity issue and nope. Seems like you just have to figure it out on your own. I’ve deleted/reinstalled, changed the WiFi, cleared the cache and still doesn’t work. TBH... what other app makes you jump through hurdles to use it in the first place? You shouldn’t have to do all that. I wish the developers would just fix the app already. 🙄

Reliable. I like this app a lot, I enjoy it being connected to Bandsintown. Having to type in my location just to access my tickets gets annoying, but it’s my only complaint.

The app doesn’t load. With the last update I’ve tried to load the app to purchase tickets and it refuses to load despite good network conditions. When I open the app it claims I need to check my network conditions. This isn’t a network problem on my end because I am able to load webpages, download apps, and stream music without issue on both WiFi and cellular. Please look into what appears to be a bug.

Bull. My boyfriend has had the live nation app for a while. He opened the app today to look at some concert tickets and it wouldn’t let him on due to updates, when he tried to update it, it would not. I downloaded the app right there as I was watching. Opened the app when it was fully installed and it did the same to me. “Update required” I go to update it, nothing. It’s a constant loop of “update required” - “app updated, open”

Scam. This app is a joke, I used it two days in a row for tickets that were to be released at exactly 10 o’clock. Two days in a row I was on only to have tickets sell out within the first minute. Within the first three minutes amazingly the tickets were back on sale for double the original amount. What a scam marketplace. I would not recommend doing business with this app. I would give this app less than one star if I could.

Terrible user interface on iPhone app. I’ve never had so much trouble with an app. They need to fix the coding so that users can actually see the line the cursor is on. Constant battle to figure out what the app wanted because it doesn’t pop to an area the user can see. There’s a lot of scrolling and Easter egg hunting in this app just to fill out forms- very unnecessary. And the fact you need a “computer”to be able to print at home as opposed to a phone ? Are you kidding me? Get it together live nation.

Application error. I got online just as presale began and secured good seats. But I couldn’t enter payment information. I kept getting an “application error!” After an hour and a half, I was finally able to buy tickets, but had to buy lawn seats as that was all that was available. I have a LiveNation account and have bought dozens of tickets in the past 2 years online. I’ve never had this problem before. So now I have to settle for lawn seats instead of seats inside. Very DISAPPOINTING!

Not the best customer service. I’m not sure when “Live Nation” took over in-house sales but I’m frustrated that even though I’m registered and purchase tons of tickets from them all the time, I never receive preticket sales promo codes. It’s impossible to speak to a live representative over the phone - every time I press the option, it’s just hangs up on you. That and the fact that they jack up prices make this a ridiculous process to go through but unfortunately we’re forced to use them.

Frustrating.. Absolutely the worst app I have ever used. Won’t show ticket locations, won’t allow me to scroll to other tickets, randomly boots me out, picks tickets for me that I don’t want then makes me start from the beginning when I try to change them. This should not be that hard - god knows Live Nation (which is really Ticketmaster) have a monopoly on ticket sales they have the $ to do it right. Maybe that’s the issue - they don’t need to be good.

You Oughta Know. Live Nation is always the best!!! They safely maintain your information and when you are interested in an upcoming show they alert you when tickets are on sale and then it literally takes you a few minutes to make a purchase!!! 👍👍👍👍👍

Go to app for all your favorite artists. Absolutely love this app. I can favorite all my favorite artists, get notifications when and where they’re playing locally & most of all get reward points on my Citi Thank You Rewards Credit Card.

App crashes when trying to view tickets. Just re-downloaded the app when I purchased tickets for an even through live nation, expecting to be able to download my tickets into the iphone wallet (which the app claims to be able to do). However, once I logged into my app it showed the tickets in there, but when I try to view them the app crashes every time. Thankfully I had the option to print the tickets for free because the app is utterly useless!

Why can’t you remember where I live?. This app was great until they started demanding you enter a location or an artist before you can do anything with the app. I’m logged in, you have my favorites, why do I have do this?? This search demand is annoying AF. Fix this, please. It’s so obnoxious I’ve just left the website open so I can look up stuff quicker.

Perfect and easy. I used this app to go to my first concert in my life and the app made it so easy and convenient. The prices are really affordable and using my phone as my ticket is amazing since all I have to do is show them my ticket on my phone and it’s all good.