Houzz - Home Design & Remodel App Reviews

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Could be better. I mostly love this app. I use it all the time. I have noticed it thinks (stalls out) often, and I have to close the app and reopen it. But more than that, I find it cumbersome to “learn more” about a project. Sometimes folks have asked about a paint color (it’s often not answered by the poster but that’s not on Houzz), but I have to click on every possible photo to see if the question was asked and click again to see if it was answered. It would be great if there was a way to tell which pics have questions and answers. That would save a lot of time. But overall a cool and helpful app.

My money was stolen. I bought I light fixture from SHOPFREELY on Houzz that cost $319 dollars I told them I wanted a refund on the item they asked if I wanted to get $114 and keep the fixture or get my refund, I ask for my refund and this Devin person all of a sudden starts talking and makes these empty promises to send me my return sheet so I can send the fixture back and I haven’t gotten a response back yet. I went to find the corporate number to find out that this place is a sham. Stealing money out of customers account. Hanging up on them and not responding to these issues. This is less than few days , it’s not even past the 30 day mark and I’m being ignored, I’ve taken pictures as proof if I need to take this further.

Use Houzz to plan your remodel/ remake!. Wow, did I ever need houzz! Both my kitchen and family room remodels were made using the ideas found on houzz fantastic photos. Problems were solved, also, through seeing how other home enthusiasts solved their problems at houzz. Without houzz I would not have the masterpiece I enjoy today! Friends have asked me about these genius decisions and how I made them. I answer, “ With houzz, I can do magic with my house!” And if I can make magnificent choices with houzz, just about anyone can!!! Thank you, houzz, you are a huge part of my accomplishments! PS.I have purchased some great products there too!

Poor service - worst online experience ever. If I could give 0 stars I would. First and last time I will ever use this site. Houzz does not care about customers, did not respond to most emails, makes it difficult to get answers. Two weeks without hearing from anyone. I should not have to contact them asking about delivery. They and their sellers should be contacting customers from the day an order is placed, and keep people up to date. Erroneous information in ads about shipping times. Finally get a text saying order has shipped but tracking number shows it is not yet shipped. I get better service from different online companies ordering much less valuable items than I have after spending $400. Buyer beware!

Very Useful!. I really like this app in that it connects users with professionals and a crazy amount of design ideas. I’ve found several software bugs though and ones that have caused a bit of irritation. They include: (1) sluggish and unreliable image upload from iPhone and a completely disappearing text input field on iPad (including the photos not uploading whatsoever) - this all happens in the messaging screen when communicating with contractors, (2) repeated scrolling to the bottom of the ‘Contact Me’ screen while typing - this happens in split-screen mode on iPad, and (3) inability to bring up the login screen on iPhone after logging out - I inadvertently made two Houzz accounts (1 attached to Google and 1 attached to Apple) and when I logout of the my Houzz account that’s tied to my Apple account on iPhone, no login screen will come up to log in to another account. No matter how many times I tap login, nothing comes up —> this bug (#3) only happens on my iPhone. The login screen comes up every time on iPad after signing out.

Great app but updates not always for the best. I love many features of this app, but recent updates seem to have removed some of its most useful features. I use Houzz Ideabooks as a tool to help with remodeling and design ideas. The original app for years allowed the user to move photos around within each Ideabook, allowing one to compare a subset of ideas (e.g., compare bathtubs in an Ideabook on bathrooms) but that ability suddenly has vanished without warning, as has the ability to move from one Ideabook to another. This greatly diminishes the app’s usefulness. Help! Freezing the contents and placement of photos in Ideabooks is not a good idea. Thank you!

No Similar photos feature. I love Houzz and have been an avid user since the app was originally released. And it keeps getting better with each update. But one feature that used to be really helpful was being able to see up to like 20 similar photos when you would click to get more info on a specific photo. The app has gone back and forth with it before — it’ll have the feature and then it won’t — but this feature has been MIA for a loooong time and I think it’s ridiculous they don’t offer it. That’s why Pinterest is so popular, cause you’re able to see like-photos when you go down a rabbit hole. Think it’s silly Houzz doesn’t offer this feature anymore.

Everyday use, Houzz is sublime. Read for pleasure, use as a portal, I open Houzz each day. Ideas for every room in the home, lighting, landscape design, it’s all presented in an easy format. Ability to save pictures to an album is super useful. Have used Houzz to locate best price home furnishings. Why spend hours looking…Houzz will bring up just what you want for style and cost. Rugs, occasional furniture, lamps, small electrics. Houzz is a portal to find uniqueness at a friendly price. Perfect app. Highly recommend.

Exceptional customer service. I placed an order for wallpaper, it was promptly acknowledged with an estimated ship date. A few days later I received an email informing me that the estimated ship date had been pushed out several weeks. I appreciate the commitment they show their customers and their willingness to keep them informed. You don’t have to do the follow up, they do it for you! I received shipment notification and tracking information when my wallpaper shipped so I could track it if I wanted too. More companies should follow their lead!!! If you’re on the fence don’t be....place the order you won’t be disappointed!

Not for custom furniture builders. As a pro I spent $1200, I have 11 five star reviews, I’ve been in my field for 14 years and I received zero referrals from houzz. As a custom furniture builder houzz was a complete waste of money. I talked to other professionals in my area and they all agreed. None of them received referrals from houzz even though houzz assured me that they had. I’m sure it works for someone, but if you’re a craftsman don’t spend your money on this platform. I cannot recommend this to anyone unless you’re a consumer organizing and getting ideas. Also, contacting customer support trying to cancel my account I kept getting ghosted. They ignored my calls and emails. Winston was extremely unhelpful. I finally had to call my bank and explain how they were not living up to their side of the contract. Ended up getting some money back because others had this same experience. They finally contacted me and tried to send me to their collections 😂😂😂😂 once I explained the situation they left me alone. Horrible experience all around for an app I was really excited about.

Expensive, Ridiculous Game with Poor Taste. I like the app but Players do not follow guidelines or rewards those who do. Players who decorate with rustic, contemporary, modern etc items are not voted by other players as doing a good job while other players who do as they please are selected as an excellent design. Players rarely vote for rooms using colors tend to reward all black/white rooms. In order to garner enough votes to win a prize you have to buy expensive items to decorate your room. The game has charged me for expensive items and then not given them to me. Had to write the game to be reimbursed. Although I was reimbursed, it made me wonder how many problems I may have missed with a large inventory of decorative items. Many of their designs seem to only be geared to use up as much expensive inventory as possible such as holiday items, art, rugs etc.

Indispensable Inspiration. Houzz has been my go-to place for ideas this year. We are building a new home, and I could not have gotten by without inspiration and ideas from Houzz! Houzz makes it incredibly easy to save examples of decor, appliances, hardware, furniture, tile, fixtures and share them with my own architect and decorator. I can save all of these elements in one spot for easy reference ( we do not live currently in the state in which we are building) and then zoom meetings are a breeze. Houzz shows me the latest trend, prices, and lets me search broadly or in narrow categories. It is my favorite tool for planning a new space or just taking in moments of beauty when I need a break. There is always something to look forward to here on this amazingly user-friendly site.

God has turned away from this app. Good luck. God has turned away from this app. It is not what he intended. You have to offer your firstborn to get unsubscribed from their emails. I promise that is easier than following their steps for unsubscribing. It’s oddly hostile about pulling any of your information back. I had to delete my account, which requires a pound of flesh and a strong rebuking, just for the emails to stop. I created another account because there is no other app that has as many Getty images as this one, which I strongly believe is the standard god intended for images. Heed my warning, if you create an account and sign up for emails, they will take your children, no questions asked. I don’t agree with it but it is efficient.

Helps me remember where my mind went. I love the rich content, saving to unlimited private Ideabooks, ability to sort images by room and feature. But I especially LOVE that when my attention switches to another app and I abandon Houzz for whatever, when I return to Houzz the next day, the article or image or blog I was last poring over is still there in the app! I love that it works like my own mental bookmark. Please keep up the amazing work, and don’t ever change anything about this app. PLEASE. PLEASE. PLEASE. (unless you make it better)

Excellent inspiration needs better product tags. Houzz is an excellent platform for finding inspiration for every room of your house. When looking to make updates or design choices I always go to Houzz first to get ideas on the latest trends. My only criticism is when I find an inspiration picture, frequently the items in the pictures are not tagged and you have to email the designer to find the product details. It’s unlikely that the designer will respond. Wish all items in the pictures were tagged or alternatives were offered. Still love the app!!

Best Home Shopping App Eeeeeever!. Abundant choices! Need ideas? Conduct a search and look in photos, all styles are covered. Wondering how your choice will look in your room? Easy, their app provides you technology that allows you to see it! Working on a budget? They’ve got you covered from high end to low end and all prices in between. It’s my go to app for all my home needs. I also tell anyone who’ll listen that it’s a great place to begin and end your buying journey. Houzz a perfect combination of design help, with a broad range of goods at prices to fit your individual budget. Give it a try, you won’t regret it!

Spamming me after downloading. We downloaded several apps to aid with a creating a yard redesign. Since downloading this app we are getting daily emails that we do not want (really, what makes a company think it’s ok to bombard you with emails after they get ahold of your contact???) When we attempt to unsubscribe through the link in the bottom of the email it only purports to unsubscribe you through that one particular ‘newsletter’. To unsubscribe completely, you have to login, since I didn’t create an account, there is another link to connect by just using your email. When I did do that, they send you an email with a link o login, so when I used that it told me it was expired. The link was literally 30 seconds old!!! Argh! This is so infuriating and why I hate to ever give up my email address.

Nearly perfect. I love this app for great ideas for our homes, both inside and out. In fact we have actually done some remodels based on ideas we found here. Things are always current which makes a fan a bit ahead of the curve on new trends. The app does tend to freeze up which is my only complaint. Have not had the issues with the app freezing up any more. So, I guess they figured out the problem and fixed it!

Texas Hill Country Lake Whitney Home. We were planning to build a lake house for years. Houzz definitely helped with every step in the architectural phase as well as the interior design phase. It’s influence enhanced almost 100% of this home’s beauty. It is designed for ease of comfort, use and maintenance while offering much light throughout via its large windows, allowing the great outdoors to be enjoyed from within. We love the practical storage, floor plan, appliance placement in the kitchen and utility, the wall colors and stained woods. Just search on Houzz and you will find great options for inside and outside. I showed the contractor many pictures from Houzz to explain what we want. We have been in this house for three years now and love it. Thank you Houzz.

Frequent crashes BUG FIXED!!!. UPDATE: Support immediately contacted me after I posted my negative review and asked for details about the problem. Within days they notified me they had found and fixed the bug. Just updated the app on my iPad and no more crashes!!! Changing my rating to 5 stars!! ....When reading long design dilemma threads, the app crashes, forcing me to locate the thread and start over. This happens on all really long threads with several hundred posts. Once the app starts crashing, the only way to read to the end is to switch to Safari. .

Edit photo bug. I am a huge fan of Houzz and have used it for several of my home remodel projects. One of the things I like is the feature where I can snip photos from house (example: bookcase wall, type of furniture etc.) and see how they look in a photo I uploaded of my space. Lately with a recent update this feature is now disabled. Not only is there not the ability to crop the photo as I had previously had, but there is not a way to exit out from the photo, so you’re forced to then exit the app. Steps to replicate: open photo I uploaded in my idea book, click edit pencil, pick another photo from ideabook, crop the photo. It doesn’t give the option to complete the crop - only Reset or close the app. Unfortunately this has greatly limited how useful I find the app. It is now only good for saving photos but there is no ability to customize my space with the ideas I find on the app.

Creativity Within Is Renewed and Inspires New Ideas Here. Whenever I need new ideas, inspiration, new trends, color choices, I find a lot of education and thoughtful problem solving dilemmas with Houzzs content. Beautiful pictures of before and afters of of projects are fascinating! Houzz keeps improving their site all of the time. They know how to spot and discuss new trends with leading expect across the board. A “must” for those that can afford and/or appreciate superb taste. They have it covered with items for your house, apartment, and tree fort! Sales are great! 4 stars because non sale items can be very expensive making it difficult for so many of us today that have to really watch what we spend.

Fun to look through, but.... I enjoy looking through Houzz to get ideas from the photos or solutions to problems on the different forums, however... 1) The search function is average at best. If you search for something like “basement laundry” you’ll see photos of that plus lots of unrelated pics. It seems the more specific your search, the more “off” the results are. 2) Lately and with increasing frequency, the attached information under “learn more” is for a different property, and probably one you looked at previously. Its like the previously viewed information won’t clear out. 3) Considering there are supposedly millions of photos posted, I keep seeing the same ones over and over. 4) I don’t know that I would ever dare to post a question on a board, as the people answering (pros and lay people alike) can be particularly snarky or unnecessarily harsh. A woman asked about thoughts on paint color for her kitchen, and was told by respondents that she had too much stuff on her counters, her word signs were awful, and her back splash didn’t properly coordinate with her counters. And it kept going even after she very graciously included a little background information about some of her design choices. It was a very nice kitchen by anyone’s standards, but the people replying (which included pros) were just rude. There seems to be no monitoring of the site at all.

Don’t fall for the free trial. This app might be great for pros or homeowners actively doing projects, but I signed up for the free trial to see if it could help me make my own floor plan of an existing building. I determined within 2 days that it wasn’t going to work for me and tried to cancel the trial and here’s where I ran into trouble. They make it impossible to cancel! I tried for 3 WEEKS. Even when chat messaging or emailing ‘customer service’, they put roadblock after roadblock in the way. When I demanded that they cancel my account before I was charged the annual fee, they stopped responding entirely. I decided to go to my bank and cancel the card I had used so they couldn’t charge me. I finally heard from them again when they tried take my money and couldn’t. The app wasn’t worth it for me at all, was frustrating and the experience wasted hours of my time.

Shipping from Houzz. This is the worst company we have ever seen. We ordered two bedside lamps over a month ago and they still have not arrived. After three weeks of waiting, we inquired as to the delay. There were three flimsy excuses. First they said that they didn’t accept phone calls and would only have agent chat. This took 25 minutes to connect. Then the connection was lost. We connected once again and the first excuse was that they were sorry but the package got lost in transit and would be reshipped. Then after another week we got an email that said the package was damaged in transit and would be resent. Five days later the email was changed to say that due to COVID it was still sitting in the warehouse but they were pretty sure we should get it within 5 days. It showed the tracking progress and the warehouse is an hour and a half from our house. Can you tell me why it is taking 5 days for a package to travel 1 1/2 hours (60 miles)? This STINKS. The corporate office is in Palo Alto and I’m in Irvine, CA. I could have driven in one day. This is the MOST RIDICULOUS CARELESS COMPANY I HAVE EVER ENCOUNTERED. I DONT UNDERSTAND HOW THEY STAY IN BUSINESS.

Legacy Painting. We just had our house and trim painted by Legacy, we have used them before at our previous home. We did not even consider contacting another painter. Legacy is that good. Matt is wonderful to come out and work up the quote. The team he sent to do the work was efficient, timely, courteous, very tidy as they worked and did a fantastic job! We are so pleased with the fresh new look of our home. We go to Legacy for all our painting needs, inside and out. If your looking for a great painting company, look no more! Legacy will be your best option by far!!!

WORST COMPANY, DO NOT SIGN UP WITH THEM. I have not received a single lead since the beginning of the service (in nearly 5 months), as opposed to what HOUZZ promised that there will be many “lead projects” they will send me every week. HOUZZ is absolutely the worst company, a total fraud company with very very poor customer service and all their representatives are liars and only good until signing up for the service the very first day. I did not even heard back from them the second day I paid $1188 to this company for their yearly membership that they called me strategically and tricked me to sign up for, until I had to reach out to them again myself a month later. This shows how terrible your company really is. I will make sure to inform all architects and other people in the building industry that I know to not sign up for any services with you, and I know a lot of them. I will share my horrible experience on all media platforms. With no regard or respect for a BS company and people like you. Remember that there is no difference between a thief stealing $1188 from me and you.

Email overload!!!. All i did was a google search for hand towels, which I purchased through Houzz somehow…and then my email box is bombarded with junk. While that may be normal operating procedure, what is not ok is that if I respond to unsubscribe, Houzz only removes you from that particular newsletter! One has to login to alter the email preferences in order to realize there are more then a dozen “Newsletters” you have been automatically signed up for! Thus you still get bombarded by emails unless you delete the entire account. Seems really greedy and stupid, I could have been a good customer as a redesign my house but this company is sleazy and annoying. Does anyone really want to be contacted daily? I think not.

Never use this app. I tried to open an account with Houzz and in the beginning the guy there was nice but he didn’t understand what I need , the most important for him was to take my cc and charge me without to explain what I need to do or how it’s work. I tried to schedule an appointment with the stuff but now one calling back. After a month that no one call me or no one want to help, I tried to delete my account and I got surprise how hard it’s. They don’t let you do it by yourself and you have to call them for that (first time that I feel like scam). I was waited on the line over 3 hours, on the same time 2 people hang up on me the phone (one of them because he didn’t understand my English). After 3 hours I got the person to help me to do it but still he said that they can’t do it and I need to wait another 48 hours before they can do something, I don’t know what and they didn’t explain me but they also didn’t want to send me a confirmed about my request. If you just start your business Houzz it’s not a place for you, they just charge you and no one really will call you back. Save your money and time and just use different platforms for your business! Houzz is the worst!

Unresponsive. We placed an order on May 17 and got a confirmation that it would be shipped by May 22 and delivered by May 30. We ordered from Houzz vs another vendor because we could get the merchandise so soon. There was no indication on website or in our confirmation that there may be COVID-19 related delays like some companies have posted on their sites. Our delivery date passed and on May 24 I emailed Houzz asking for a status. Auto response said a response may be delayed 4-5 days due to COVID-19. I tried calling and was on hold forever and hung up. 5 days passed and no return email so I emailed again on May 30, the day we were supposed to receive our order. I asked for an order cancellation. It is now June 4 and I’ve still not received an email response but noticed my credit card got billed. I didn’t receive an email notification saying my order had been shipped, though I was promised one in my order confirmation email. I logged into Houzz and sure enough my order finally updated to “shipped.” We tried calling and using chat function and those are no longer being manned. We requested an order cancellation again, this time on the website because that was now a selection on the page. Order says it will be here by 6/11, well past the date when we needed it and it was delivered after we asked for cancellation. It doesn’t appear they are manning email either. I will not be shopping with Houzz again.

Great ideas and advice for your home!. I’ve been using Houzz forever. I love the featured stories and beautiful photos and I always get great ideas and inspiration for every room in my house. What I love most is that you can post any design questions, no matter how big or small. Many people (design PROs and non-Pros) respond with such thoughtful and informative advice. I often join the discussions and give advice on things I know about from personal experience and I’ve received many heartfelt thank you’s over the years. If you have a question or need a creative solution for your home or garden, this is the app for you. HOUZZ rocks!

Our small backyard designscape. Teresa and the “SHE” crew did an excellent job designing our small space and working within the parameters of our HOA. They were very flexible with the time delays of our HOA and coordinating the waterline refittings with them. The install was completed quickly and her plant / palm choices were perfect for our “beach” theme. They happily allowed us to do a few last minute changes and actually came in UNDER budget. And, her parting gift was a wonderfully informative book with the pictures and care of all the plants /palms they planted. She MORE than fulfilled our expectations and we love sipping coffee / wine in our new patio garden.

Lakeside Surfaces. Loved the precise and detailed work Lakeside surfaces did for us!!! Their Communication is spot on. You know when they’re coming they text email and also call. We couldn’t be happier and would highly recommend them especially the two awesome installers we had Brandon Semkiw and David Gotts!!!! Worked longs hours and didn’t d such an amazing job!!!! We went with porcelain in the kitchen and a waterfall and matching backlash!! Love it! Thank you from a very happy customer! The template Guys were great too Andy was one of them!!! Well done Lakeside!!!!

Photos and website. Love the site for inspiration... I’m also happy with items that order from this site.... I was looking for a contractor to remodel my bathroom and came across Bliss Construction in Novi, Michigan, I received horrible service and an incomplete job. I tried to post a review on his houzz website and the review was blocked... why?... Also, the site crashes at least once a month, so you have to delete it and then upload it again, what a pain... So if you love beautiful photos and great articles, Houzz is for you... but also know, houzz will not allow you the opportunity to share any negative experience that you received from their advertisers... so all reviews are 1 sided....proceed at your our caution.

Best Home Design App. I have used Houzz to organize each room in our new house by the design and color scheme and then share my Houzz ideabook with our architect, builder, cabinet maker, etc. It is the best app to gather your ideas by pictures and keep every room organized in one place! I’ve also purchased so many items off of Houzz, finding the quality to be A rated and the vendors to be very courteous and responsive to any questions I may have. We are building once again and I’m back to putting our new house together picture by picture! I love using Houzz!

Recent updates ruined this app. This is a fantastic app EXCEPT... updates have changed key features and now it’s a mess. Comments on stories are now listed “in reverse” so the most recent is first. That makes reading the narrative harder when participants are talking to each other. More annoying, the Notifications area doesn’t work on my iPad anymore. Just the notifications for stories, not discussions. If you’re invested in a DesignDilemma, you want to keep reading the narrative. The link never connects on my iPad -it does work on my desktop, which isn't helpful since I use my iPad more often to read Houzz in the morning with my coffee. Updates like these are often the demise of a great app, Houzz is a perfect example.

RSK Stone. What a great experience with RSK Stone. Rinaldo answered my call and within two weeks I had beautiful Kitchen counters. Raina and Rinaldo were such a pleasure to work with from beginning to end. They answered every question ( believe me there were a lot). Sent me to several locations to find the stone I wanted. From the day I ordered, laser measurements and install was about 10 days. Installers were fantastic. Polite, professional and cleaned as they went. A hiccup with a plumber and Rinaldo was there in a few hours to install my faucet and disposal. Just amazing!! I highly recommend RSK Stone!

Houzz stole $2000 from us.. My husband signed up for an account for our new business and was contacted by Houzz with an offer for them to build a business website for us and manage our Houzz account. He accepted the offer, paid $2000!!!, had phone meetings with Houzz, sent job pictures... and then silence. Website has not been built, our Houzz profile links a website to a competing contractor in our city and when asked to remove it no one has done anything, our emails are not being answered, phone messages not being replied to. No one is answering us and we paid money for services that not being fulfilled. I questioned this on the Houzz Facebook and got blocked from commenting. This company seems like a legitimate scam and I hope no one falls for it like we did. Definitely too good to be true. (If anyone from Houzz would like to make this situation correct then please contact your customer, Red Lodge Construction Company and refund the money for the services you were unable to perform.)

So many shiny things I’m like a kid again!. First time browser, but also a definite first time shopper! So easy to develop a room design just by simply describing what you like about an item! You can see a room come together to use the much overused SATC…..and just like that! Wish I could get brownie points for all my praise!!! I’m also a pretty savvy shopper and reviewer of products; are you listening folks? Shop til you drop people, prices are very competitive! Thanks for your time reading my review!

Great app, but updates have issues. I’ve relied heavily on this app for inspiration for our remodel. However, recently the app has started behaving badly. When searching for a feature (say wainscoting), then trying to filter for the room, style, etc., the app forgets about the feature I’m searching for. It just shows all the rooms that meet the filter criteria. Also, when reviewing photos in search results, if I select to learn more about a photo, then close the photo details when I’m done, the app returns to the top of the search results, rather than the last photo viewed. If The search results have a few hundred photos, it’s extremely time consuming to try to figure out where I was. These bugs make the app significantly less useful. I’m starting to look for a replacement.

Problem with update. I like the app in general, but the recent update caused an inconvenient issue where when I type in comments, there is no autocorrect. It doesn’t automatically capitalize when needed, and it doesn’t add period/capitalize next letter when you double space. I know this is a minor thing, but you get accustomed to typing a certain way on the phones. The other problem with the update is if I’m looking at something in the app then go to another page on my phone, like my Google app, the app sends me back to the home screen and out of whatever I was looking at. Also, the “pros” commenting on the forum questions can get sort of rude. I don’t know if these are people hired by Houzz or how they get their pro designation, but they have rarely been helpful to me.

Posting New Questions. The number one thing you can do to improve the user experience, especially new users, would be to make it easier to post a new question. I see this over and over in comments on your site and other search engines. This also goes for folks like me who do a lot of browsing but don’t post that often. I love HOUZZ and refer it often to my friends. Remodeled the entire interior of my house and thanks to your site, it’s beautiful. Now working on the exterior. The advice I’ve received has been invaluable. Kept me from making some major mistakes with my roof and exterior paint choices. In turn, my stress level is way down. For that, my husband thanks you too. I hope you take this feedback and move “Post new question on your home page”. Can you tell I worked for a top ten e-commerce site? Lol just trying to help.

Houzz for the Latest and Greatest!. We recently moved back to Texas to build a new home overlooking the Texas Hill Country in Canyon Lake; one of the fastest growing areas in Texas. I always look to Houzz to provide the inspiration for our new construction; carefully adding my own unique touches to already great designs showcased from homes featured by Houzz. By following trends and mixing in Texas heritage, we have created our own version of one-of-a-kind custom homes to include aging in place to child friendly spaces, telecommuting enhanced offices, low maintenance yards/splash pools and even spaces for four-legged for “spoiled pet” family members. We’re on our fourth new construction/remodeled home we call “livable/sellable” investment homes. We live in them and sell them roughly every five years for a profit; money we can’t make in the current stock market. None of our homes have remained on the market more than a week and all have made 20-30% profit (since we general contract the projects ourselves). Thanks to following the trends and research on Houzz; we’ve created a great source of income, a challenging yet rewarding hobby/career and we get to live in a well designed and comfortable stylish home we’re proud of.

WARNING ! My info was leaked !. I’m not trying to talk bad about the app itself, considering it’s a solid tool. I only had the chance to use it for a week or so before it started acting up. I deleted it and forgot about it. Few months later I receive numerous reports from my credit monitoring service about my email being leaked out and possibly in the dark web. I would usually disregard this type of thing, but THREE Other identity services came up with the same result and specifically noted Houzz as origin of info leaked. I never once received a letter or notification from the developers about this. On top of all that , all my attempts to contact customer service about the issue were disregarded. I can’t make this stuff up, and am sorry it had to come to a negative review for it to ( possibly )be acknowledged. The app is GOOD I repeat it’s a GOOD APP with solid features; and I’m sure the developers had no ill intentions ; but I am mainly unhappy with the lack of support and or info on a EXTREMELY SERIOUS MATTER my IDENITY.

Merchandise fulfillment and delivery problems. I have had problems with almost all of my four orders. The first was delivered at the opposite end of the house as requested in delivery instructions and hidden under a table, so not found for several days. The second was a standing lamp, which was missing the lampshade that was supposed to be included. The third was a pair of night table table lamps that turned out to be very low wattage outdoor lights, even though not specified as such, and not useful indoors. The fourth is a Pepper Mill that I have not yet tried using. Although I love the selection of merchandise as it appears on the website, I’ve had so many problems actually receiving what I ordered, that I probably will have to stop using Houzz.

Return to more selective shopping searches…please. Houz has inspired me for many major projects…including three major remodels on existing properties. I’m about to start the fourth full remodel. In the past I’ve found professionals and bought products through this app. In those days the app was far more selective with “matching” tags to products. Now that feature is cluttered with unrelated ‘matches’ making the shopping feature near worthless. Instead of tapping the white tags, I now screenshot items I’m searching for and then use the Google lense search feature from my photos.

Artistic Expertise and Attention to Detail. Joanne was so cheerful and easy to work with. We had sent for her to fly into the Bay Area to help us set up our new home. She studied our taste in various objects and paintings with attention to space and color. She went the extra mile to help us find the perfect sectional sofa in grey to compliment the multiple colors in our paintings, rugs, in contrast to our blonde wood floors. With an African and international bedroom and Carribean guest room, we have our dream house that we intended. We have a warm and inviting home that has an eclectic flair that is comfortable and inviting to all who visit.

Unreliable. I have come to the conclusion that there is no easy way to find a decent contractor. You cannot trust sites like Houzz, Yelp, Angi, Homeadvisor, etc, etc,. They’re all bought’n paid for. Look, its no different than the yellow pages telephone book… just modern and online… gee.. great. They pay to be on these sites. You can’t trust any one of them. The only way to attempt to get a decent pro, is to do the work yourself.- background checks, CSLB, and real customer references where you can talk to the customer, confirm they had a completed service, and going to their house and getting a closer look the work. Sorry, but after doing all the above and relying on these sites, I only had 1 contractor out of 5 that I would recommend. The others weren’t just bad, they were nightmares.

Couldn’t do it without you!. I have built many a house in the past thirty years. My how technology has changed and for the better too! I am building and designing a house with an architectural firm and construction company. Houzz has become invaluable! From my original designs saved in an “idea book” to answering questions, sourcing products, pricing and conversation staters! I bring my iPad open to Houzz to every design meeting since the project started a year ago. It is wonderful to be able to look up a design element, faucet, room configuration and have all that information available. Having Houzz has also helped with ambiguity since photos make understanding elements clear and easy. Here’s to Houzz and for making the project so much easier and fun!

Please Get Rid of the Auto “Scroll to Top”. I love this app and have purchased a few items which are wonderful products, but with the latest update some genius thought it would be a good idea when shopping for items that when you tap or swipe back to the product list that it should automatically scroll all the way back to the top of the list. It’s infuriating and moronic UX design, especially when users can’t turn it off. Forced navigation is never a good idea. Please get rid of it and instead have a back to top link.

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Unsubscribe. It’s hard to unsubscribe from emails! It should be much easier to select mail options. It’s annoying!

Thank u!!!!!. We all really!! appreciate your website full of inspiration showcasing so many wonderful homes, ideas & designs. THANK YOU!🌟

Update is now showing me US not AUS posts. App support link does not work. What happened. Just did an app update and now seeing Posts in inches so assuming US. I am inAus. What happened. The App support link in .app store doesn’t work either

Unsubscribing failure. I have unsubscribed many times and I still get spam. It has turned me off and I am tired of deleting your spam.

Can’t open it anymore. Great app, been using it for years and still constantly come back to it as my point of reference for ideas and history on cool stuff I’ve found

Not an effective app. Some photos don’t appear and when i read comments about them i cant see what they are talking about Comments are in a crazy order. So much so I have pretty much given up reading the dilemmas which i enjoy

The best!. I love Houzz! Started using it when we were looking for home decoration ideas - but then got addicted! There is everything from architecture to landscapes to shopping for products. If you’re looking for anything to do with home design & lifestyle - you’ll find it on Houzz!

Two Thumbs-Up!. Houzz is just wonderful! A repository of all things home design, landscapes and architecture. It makes my bus-rides go by super-fast, as it’s easy to while away the hour on my phone, and get drawn into a delightful time of decor inspiration and ideas. Really great!

A joy to use. I love this app. As a wannabe interior stylist I absolutely love browsing through the thousands of idea books, photos and comments. It’s a fantastic app that I’m on daily!

Everything I always wanted to create my dream home. I love this app - and it keeps getting better. I end up spending hours looking at the great architecture and design pictures; I think there are around 15million so I can always find the decor ideas and inspo I’m looking for. I also like that I can find a tradie for any job I need and call them from my phone. Totally convenient given my busy lifestyle. Love it.

Imagination. I love your website as it shows the best of what’s possible! You are raising the standard Thanks

Photos. Keep up the great inspirations

Love Houzz Website. We are wanting to renovation and all my searches lead me here. It has tips and practical measurements for all rooms in your house. You can sent in plans and have input from Houzz community. Only negative I can see is that I spend too much time on this site because it’s so great!

Addictive ✨⭐️⭐️🌟✨💫. Totally addictive for anyone looking at building or renovating their home.

Extremely slow. Every search “pool” takes 5 minutes to load, all other apps working fine

A never ending plethora of feelings. I am absolutely always blown away by the wonderful feelings that I feel when I see how other people express who they are through their interior and exterior living designs. Houzz never disappoints to reveal this most private part of people’s lives.

Good info. Always enjoy reading articles. Informative and good resource.

Unsubscribe. Doesn’t provide an easy way to unsubscribe from all marketing emails. Forces signin to update preferences and doesn’t allow Apple login on the web view

Amazing!. Houzz is a one-stop shop for home designs, decorating ideas and lifestyle creation.

Houzz. Love this app. I enjoy looking at all the images, I can filter them so many ways and I’ve found great trades via the app too.

Withholding features in AU version. Downloaded to try new ARKit features that have been touted all over tge internet - no discernible way to access them in AU version. Signing up with email seems to be very broken as well.. can’t do it in the app or via the site.

App no longer works on my iPhone 5s. I have always used and liked this app but it no longer works on my iPhone 5s. I tried deleting and reinstalling but to no avail. From my email, I now have to open everything in Safari. And links to extra stories to “open in app” just won’t connect.

Wonderful site. Well done .. Good site to have inspiration

My go to for everything. Love houzz have recommended it to so many people. It is easy to search and provides a wide range of styles

Great. Love the ideas and information thank-you Houzz

Need an earlier version. After a reset on the iPad can't download the current app. Other apps allow for earlier version to be downloaded so can Houzz do the same?

Make great new discoveries or re-endorse your own design tastes. I love getting new design ideas especially when building a new house but more Importantly when I have a creative flash and feel inspiration I often discover that Im on the same wavelength to others with similar great taste as me, such a confidence buster for driving my ideas into reality.

Houz. This has been an invaluable tool whilst renovating for inspiration And ideas

Houzz app. Excellent great for ideas user friendly we use this app often with our new house project

Essential guide. We are building and I have really utilised both the photo gallery and new letters for a place where to go of information. The advice on given has made us feel more confident moving forward during the finalising of plans.

Inspiration abounds. Houzz is my go to for inspiration and information for our renovation. I have also used several trades that are listed on the site and their work has been excellent. I love reading questions and comments from others as you learn tips and tricks. I recommend this site to friends and family when they are seeking to do or have work done on their home.

Comments not showing. I can only see one comment on each article when there are way more.

Houzz. The photos are beautiful and can help with visualising the space you need to renovate

No longer full screen.. Previous you could see the photo that filled the screen. Now it does not fill the screen in landscape mode you have to go in and the back out. I like flicking through my ideas now not so good. You should give us a choice. Not take things away.

WARNING- do NOT download. WARNING- do NOT download. They will flood your inbox with spam and it takes 5 (five) emails, personal correspondence and a web links requiring a French translation plugin to read in order to stop them flooding your inbox. Warning, warning, warning. They set you up to receive over 15 email “interests” by default (more likely more than you can see and select). Spammers. Do NOT download or sign up. You have been warned. Edit: I’m still getting f*cling emails from them a week later even though They told me they removed my account and I’ve unsubscribed from all their emails. DO NOT SIGN UP WITH THESE USELESS SPAMMERS

No new content. Why is there no new content in Houzz? I’ve had no new stories since August 2023. I’ve kept the app updated and yet no new content since August.

Ideal Drape Makers. I don't normally write reviews but felt I needed to because of the outstanding service received from Ideal Drape Makers (IDM) in Melbourne. 16 years ago we built our dream home and we made a choice to have quality drapes and blinds throughout our house given the cost of the house. We obtained quotes from a few Curtain Makers but we weren't entirely convinced or happy until we come across Ideal Drape Makers. From the very first time we stepped foot in through their doors, we where greeted like we where VIP's. We had our 2 children with us and the staff at Ideal Drape Makers genuinely clicked with us as a family. They listened to what we wanted and come back to us with options to choose from together with our budget in mind. When we left, my wife and I both said wow what an experience as we both felt like (and this is going to sound corny) but genuinely loved. We've never experienced customer service like this before. They really did have best interest at heart and genuinely wanted us to be happy. The very next day and without hesitation, we wanted to proceed and from that point on everything went according to plan and our house was completed and very happy with the Quality and Service. The after sales experience didn't stop, they called us to see how we where going and said if we ever need them to just call them. Well 10 years later we did and they come out to adjust our curtain strings just from wear and tear and the same ol Fashioned service was there. We have recommended Ideal Drape Makers to many friends and family over the years because they guys are the real deal. Congratulations Nancy and the team at IDM, you guys are truly amazing and really do look after your customers as if they where family. 100%. Pat & Anita Barallon - Melbourne.

Fantastic. Lovely app that allows me to gather so many diverse ideas and choose exactly what I want in my house. And I absolutely love the articles that give such valuable information that you can use to make the right choices for your home.

Clickbsit. Every time I click on a link in a Houzz email in hopes of reading something I am interested in..... it takes me to something else entirely. Sometimes I have the motivation to keep searching fir the ‘advertised’ article. Usually, I dont find it. Why can’t you design your links to go where one would expect it to go. So frustrating.

Too hard to log into. A cyclic registration system which keeps going round and round to your gmail address.

Houzz. Fantastic app use it all the time!

Marvellous!!. Ideas that are way in advance of my imagination 😃the ideas I need are for smaller rooms/areas and while not as common, there are many ideas that inspire.

Nice but major UX flaw. Wanted to find a professional based on my project type but then asks to provide contact details such as address and email, meaning a) it would provide my detail to professionals for the, to contact me or b) email me a list of professionals. Either way not a good user experience. The matching professionals should be listed on the app itself without entering personal details for the user to choose who to contact

PGB. Love this app. Have so much pleasure from it. Could you put small names on feature plants specially trees.

Better than Pinterest. No adds prefer over any other platform Houzz the best

Brilliant. Would like to see more floor plans though.. 👍🏻👍🏻👍🏻👍🏻👍🏻

Fantastic images. Many sophisticated original and creative ideas. Brilliant images.

Great but slow. Great app but still so slow to load pictures, have given up waiting so many times

Great content but appalling navigation. I love the Houzz concept and the ability to get the back story on many projects but the app navigation is ridiculous and often freezes on a blank page. Please fix it so that users can access the Home Screen anytime from a single button.

Brilliant. This would have to be my all time favourite app.

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Reset password and send email to sign in process broken. So frustrating. The email link doesn’t work!!!! Please test prior to pushing to production!! Can’t hide the keyboard once you login!!! Poor quality App. Honesty your mobile engineering manager is an idiot

Crazy Spammy emails by the Tom. Looks like they put you on 20 mailing lists. You unsubscribe on one, another comes along. Houzz marketing is like an unwanted rash that does not go away. They should be sued.

Great Platform To Grow Your Business. I use Houzz for 8 years already and all I can say it’s one of the best platforms to grow and manage your business

Spam emails. I registered my account and used a made up name. Now out of nowhere years later I’m getting tons of spam mail calling me by that name. Must have been Houzz who sold my email address because that’s the only place I’ve ever used that name. Thanks

Random speting issues. Love the app and it used to work great, until recently. Now once you have filtered on some options, and when you click on any photos, the photos change to some random photos , that dont belong in the filtered category. Houzz team, please test and fix this issue.

unsubscribe doesn’t work. I don’t need Houzz any longer and am finding it impossible to stop the email they keep sending me.

Security breach. This company had a security breach in 2020 and as far as I know did not inform its customers. Your personal information may be at risk. I’ve tried to unsubscribe from their mailers numerous times and it won’t let me

Today in houzz widget. Today in houzz widget has disappeared. Where did it go?

Houzz spams you with emails. I don’t usually write reviews unless I’m extremely pleased or displeased with a product. In this case, I am extremely disappointed. If you are trying out home design apps, do not add this one unless you are prepared to get spammed by all of their emails. To unsubscribe from all the newsletters they automatically subscribe you to, you must log in again and scroll to the very bottom to deactivate account. Annoying af.

Love it. This has help me so much. I know now how to get started with all the amazing idea that this app. Has. Would not be without it. Going shopping now!

My go to for awesome ideas!. When ever I need good ideas or just to check what’s current this is my go to place. I love all the decorating ideas and your lighting and furniture is amazing.

Good app. Works

It’s the worst. Omg I was trying to sign in and it was asking for a zip code.I tried to skip it but when I pressed done it froze and even when I put it in it did not work. I would give this app a 0 if I could

Houzz. Thank you Houzz for the great ideas and intriguing options for decor. I always go to you for my projects and am always pleased with the results!🌹

S-L-O-W to Load Photos in 2022!. I love HOUZZ but can hardly use it at this time as the photos take so long to load and view. I’ve enjoyed this app for years, always updating the app when prompted, but never seen the sluggishness currently occurring at this time. For added insight, I’m using a brand new iPad Air 4th generation.

Good luck getting out. I would call them scam. No way they are canceling your subscription.

Overall review. I absolutely luv everything about houzz!! It’s my ho to for room designs as well as when I’m shopping for things for the house!

It’ll cost you. Looking for an app to help me plan what I want to do with my room. Not useful for that. You can see other peoples ideas and rooms and buy the items from them or find a contractor, or designer etc. A lot of the examples shown I didn’t like the style of. It’s really only good for people who like to read design magazines or have the extra income to go for expensive Renos.

They stole my money and never gave it back. Worst app ever. THIEVES

Easy to view everything. A receptive site that answers every query fast, with an astounding number of images and suggestions. Hugely impressed.

A wealth of ideas. Houzz has endless photos and is the perfect place to collect inspiring ideas. I love the Apple TV app, the photos look just gorgeous on the big screen, it really is the best way to browse and explore Houzz. I really wish the Apple TV app would get some bug fixes because it desperately needs some.

WoW. Hey everybody that app is so great great great I’m helping my parents to renovate our house that is so much cool

Spam spam spam spam…. Why no other 1 star ratings? Look I loved this app. But they won’t stop spamming me. I can’t opt out. The opt out from my emails goes to a magical website link that doesn’t work. I’ve tried to opt out for YEARS. I tried to log into my account to delete it. It won’t log in. I can’t reset it. And yet the email keeps coming in. I’ve blocked them several times in iOS mail. Also on my PC. And yet they keep sneaking in. In Canada, they are legally required to obtain my opt in annually. And yet here they are. This is a bad corporation. No stars for you.

Visions. Love Houzz because I imagine the look I’m aiming for and then always find the perfect look in all the great pics. Wonderful style options that bring your dreams to reality🏠

Was great until about a week ago. Now when I try to add something to an Ideabook, the option to choose which ideabook is no longer. And instead, it chooses the last ideabook which was edited. Also, when I try to select ‘Move To’, the only option is to move to Trash. Very frustrating. This was going to be 3 stars, but I’ve changed it to 2, because I clicked App Support which went to a false URL. Can’t make this up.

Slow. Won’t show me what I type in to search

Love. Love everything about this app

Canadel product and service. I was very impressed by reviews and loved why I saw in the showroom. I ordered my table and chairs and within six months the finish was coming off. I reached out to the vendor, who, in turn, contacted Canadel. They informed us there was no issue with finish. The vendor offered to get a repair quote and go 50/50 with us. When I spend upwards of$5000 I expect better. The 3 stars is the fact it does appear well made. I would not recommend the company simply on the poor customer service. Our Cheap Ikea table lasted 40 years. I do not have the same expectation. It will look like garbage in a year.

Love it!!. Sometimes I will buy a magazine for one picture showing an example of a room that inspires me, with a look that I hope to create in my home. This app is like getting all the ideas I am looking for all in the same place. No more stacks of magazines with 1 relevant photo in each! I am so excited !!

The best!. Have been using Houzz for 4 years for all new projects…greatly appreciate this program, the designers, products and services!

Houzz. The app works great!

Notifications. Stop sending me notifications!

Non stop emails from this app. Once you download this app you are inundated with emails and the unsubscribe link in the emails takes you to their web page where it is impossible to unsubscribe. Even when you uncheck every box and set all options to NEVER send emails, they still keep coming.

Remodel to mine design. Hi I was hoping that I was able to put in my design room and then see what my options were for renovations I have a small bathroom that I would like to remodel but all the designs are different that you have posted for me is there a place where I can create my own design what I have and then see what my options are for A new design

Good only for US. If you’re in Canada, it’s not as good. First they show you items that can’t be delivered here even though you have set the country to Canada and then they suggest free shipping when in fact you get charged like 50$ for it when checking out. It’s a good app to get ideas though, but look online on other sites to get the items.

Not easy to stop the emails. Not easy to stop the emails

Houzz Review. Great place to get ideas and see things as they would actually look. Also a great source for suppliers.

Good app for house design and decorating.. A very good app for ideas. Could be great if it was more interactive.

Unwanted Emails. I have plagued with unwanted emails since I used this app and unsubscribing does not work! This business tactic needs to stop!

Nice pictures but too much harassment!. I checked off that I didn't want to be contacted and immediately I was inundated with emails. Way too many ads as well.

Not For Canadians. No Canadian option but plenty of other countries. I am leery given the negative comments re cancellations and mountains of spam emails. Not taking the chance and will delete app now.

C’est un Supwr site et j’adore les articles en français. C’est un super site et j’adore les articles en francais

Disappointed. The middle of last year this app had a security breach. My personal info including data and password, etc, were compromised. This app needs to take better care of people and their private/personal data/contact info/password(s) who use it.

Des idées remplies d’idée. Ça fait rêver ça fait créer

Houzz. Awesome. Learn so much. Easy to use. Many professionals. Great peer discussions. Did I mention great design ? Thanx. Much appreciated

Save Photo. When commenting on a saved photo, I cannot see the text box while typing.

AMAZING!. Amazing!

Crappy photos. I used to love visiting the ‘photos’ section for ideas because most of the pictures were well photographed. Now, all I see are these “point and shoot” low quality photos that are shot with mobile phones. Honestly, I don’t even know what I’m looking at! People would jut post pictures of some books or pictures of their kid! Houzz should remove irrelevant photos and set some standard for posting photos. I feel like people are just using Houzz as a photo storage website.

Insidious software. Never ever add this app because it is annoying and near impossible to unsubscribe from.

Fantastic. One of the best apps I use. Highly recommend, and so easy to use. Just search for what you need and bang, you have thousands of pictures to help you. KUDOS to the team!

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Addicting. I absolutely love this app, and refer to it often. I have built three homes and I am in the process of building my fourth. Not to mention two gut jobs in between all this construction. I even hired my decorator by looking at the site because I could see her work and read her reviews. My only suggestion is to be able to filter by state and not just metro area. I'm building a home in Florida so I have to look at Miami, Tampa, and Orlando separately. Why can't I just click on Florida instead?

Bring back the old home screen. I have used Houzz faithfully since the first of 3 remodels in 2014. It was my favorite app and definitely 5 stars. The home screen was my favorite feature because it surfaced all kinds of ideas I wouldn’t have found without sorting through thousands of images. Could visit every day and have a new set of ideas, products and local contractors to look through. Very efficient and tailored to me. The new home screen takes all that away. No reason to visit every day anymore. Too hard. :(

It’s a hard call. I love looking thru ideas with houzz, getting recommendations thru houzz. the purchasing hasn't worked out well or efficiently. I now have three counter stools that haven’t been assembled, have two dirty upholstered seats and one scratched leg. Houzz has the pictures and shipment information which were requested from them in hopes of resolving. They are out of their boxes but still in garage waiting. No word yet.

Love from the very beginning!. Hello! I love your app/site. You exude many levels of inspiration …The picture gallery!!!! Where do I begin. Your filters are marvelous. Though I’ve never considered it I just may send pics of my home. you have such a cute Oss section of options to look at esp in the sales area. I never get to finish but I use all of this for ideas and to calm me from a hectic day. Thanks Houzz! Please don’t change; just keep getting better! Thanks Celeste

I enjoy the articles every week .. Each week I read the articles and learn a bit more about upgrading and updating my home. The before and after photos are really helpful. I recently renovated my kitchen and Houzz photos were so helpful in knowing what different colors and granite looked good together. A relaxing time for me is to just go through the photos and get ideas.

“Learn More” - What’s Happening?. Love, love, love this app but please, please fix it. What has happened to your “Learn More” feature? In the past, if you wanted to learn more about a design photo or see more photos from the project - you had the option to see it. Now it has stopped updating itself, and you are stuck seeing photos from a previously viewed project. Such a great way to plan a design project but this defect has really lowered its potential to help a designer find what you need.

Last Update. You changed in Photos how you select a room, you used to list them now you don’t realize they are there until you happen to tap on the arrow. Also you can no longer search for specifics within your selections. The search bar is goneCan you change these two things back?

Kitchen remodeling amateurs. So this was my first time project and it was kitchen remodeling. 1976 oak wood cabinets, refinished painted them jewel yellow. From old kitchen to totally new kitchen. Was very hard and was confused throughout the process. Houzz app was very convenient helpful for ideas as well as shopping at best prices even from Lowe’s. And yes you heard me my kitchen knobs were cheaper and hinges, great service came in 2 days and packaged it well. Very satisfied and will be using for any future needs.

They need to stop using FedEx. FedEx, once the gold standard for package delivery, is now only reliable for failure to deliver when promised, and damaged and open packages. Every package that has been shipped to me via FedEx in the last 6 months is “out for delivery” several days in a row without being delivered. Those of us who stay home once we’re given a delivery date (to prevent porch pirates from stealing packages) need those dates to be accurate. It’s time for me to stop purchasing from companies that ship with FedEx. It’s time for companies to respect their customers enough to find a better option.

Lots to like here. This app has grown its offerings nicely over time. I really like their TV episodes. Also liking their built-in shopping. I’d like to see search remember where I last left off in a list of thumbnail search results. Right now it seems to revert to the top of a list of thumbnails after drilling into a photo which is disorienting and fatiguing after a while. I’d also like to see more variety in ideas for the photos. When I search for modern style, for example, countless results look so similar. Houzz should be pushing to surface unique results that feel fresh and not stale.

Customer Service at Houzz. There isn’t any...if you try to call the customer service line to find out what is happening with your order, you will be place in an endless loop because all team members are helping others. I don’t think you go have enough team members because no one should be on hold for more than an hour when you are on an online vendor. Rest assured, I will not order from Houzz again!

Inspiration and reliable resources. Houzz is the BEST app, an oasis in a sea of mediocrity. They provide excellent articles, input from designers and exquisite photography. They can help you find ANYTHING from furnishings to local tradesmen. All in one location. If you are overwhelmed with your project, this app will solve all your anxieties. When your friends see the results they will think you hired an interior designer.

Champion Roofing and Construction. Alonzo and his crew did the inspection on my roof several months back. From the get go, He did an excellent job. He worked with the insurance company and their inspector, and was very patient when the insurance company slowed things down. His work crew were polite and efficient, and finish the job and a clean and timely manner. Can’t thank you enough for the job well done and I recommend you all the time, to anyone who will listen! GREST JOB !!!!

Quality of photos deteriorated. Architect/designer here. When houzz came out, I could not do without. Now every time I use it, I’m left with a big meh. I close the app soon after I start my search. So many photos but not the best selections. You search for modern farmhouse, sea side apartments come up. Photos repeat themselves. My last search of contemporary living room photo was a shot of a corner of wall, a counter with tray with liquor in it. I feel like the makers of this app are losing an edge. Perhaps they’re gaining one instead, the one I/design professionals don’t belong in.

New update is awful. App crashes when trying to rearrange photos within an Idea Book. Why oh why did you change the size of the news feed photos to be so tiny??? As an example, when taping on “Latest in Discussions” and then viewing the “design dilemma” discussion, the pictures used to be on the left and were large and easily identifiable. Now they are tiny thumbnails off to the right. Remember, the Houzz app is a completely VISUAL tool. It is a complete fail to make the photos in the feed so small....it totally takes away from what used to be a great experience. Tip....never, ever, make photos smaller especially when you are using them for design guidance. What were you guys/gals thinking??

I love Houzz but now the app is broken. I use Houzz on my phone all the time, but the last time I logged in I realized something small but very important has changed. When you search for an idea and scroll through photos, then tap on a photo that looks interesting, then tap on the the arrow that takes you back to photos, it refreshes to the top of the page!! Seriously?!? Sometimes I look through photos for a long time, and now I have to scroll scroll scroll just to get back to where I was in the photos list, if I can even find it. Definitely hinders usability in a major way. Plz fix.

1876 Farmhouse re-design/renovation. Our family farm has been in our family for 6 generations. We want to restore the farmhouse for many future generations. Mark and team were very professional and great to work with. He made the whole process enjoyable. He toured the property , listened to our ideas and dreams, gave suggestions,and drafted an amazing design. We are looking forward to starting the project soon. Thank you Green Team Design!!! You were awesome !!

Educational and Enjoying. It's time to put every home need into one app. From great photography to exact dimensions, your able to dream big and put those desires into motion. This app offers information on loans and professional suggestions to information on what's trending to make sure your ideas are current for keeping your real estate investment all that it should be.

Excellent site design and content. The scope of content is strong because it caters to experienced professionals look into connecting with clients as well as inexperienced casual viewers of home design and decor. The idea books are super easy to set up and manage. I love that I can share idea books with others and collaborate in a shared space. The site content is fabulous with ways to engage on a specific area of the home and go broad by viewing portfolios of entire projects.

Great app, some problems though. I’ve been looking for good interior design apps for a while, since I’m still young and am not able to go on decorating rooms. When I found houzz, I was pretty excited knowing that real furniture was in it. The idea is great, but they really need to improve on perspective. When you put down a rug in their digital design section, it looks like a block. It needs to look like it is actually on the floor. Smh. Also, you can’t rotate furniture to face the way you want. It just looks like how it was in the photo.

Fantastic resource. My husband and I are building our retirement home. I don’t know how I could have ever designed a home without Houzz. Every style choice was inspired by a photo I found on this website. But it has also helped me stage my current home to sell. And besides all that, it’s just fun to see all the beautiful designs. I’m sure I will continue to look once our projects are complete!

This is not AR. This app doesn’t work at all like they make it appear. You don’t see smart AR furniture in your living room as if it’s really there, giving you an accurate sense of perspective and size. No, it just gives you a fixed perspective 2D clip art photo of the furniture and YOU have to guess what size it is as you shrink or enlarge the image. There is no AR technology to this that I can see. It’s literally like putting stickers on your photo. Maybe that can be useful to an extent but it’s not even close to what I thought I was getting based on the preview photos and descriptions.

Needs work. As a professional designer, I use this app on my computer of the time. However, using it on the iPad is somewhat challenging. When you try to make a comment, the typing is not always accurate and you can’t go back, and to make it worse, then you can’t even post it! Additionally, you can’t delete individual pictures from boards; you can only delete the entire board. Perhaps this function exists, but I haven’t been able to find it. I hope the developers read these reviews and learn from them.

Houzz. Love the Houzz site! So easy to find whatever category you’re looking for; such as outdoor landscaping, fireplaces, patio furniture, etc. When you find what you’re looking for, just click to save it. I have numerous saved photos of several categories. When you want to look at your favorite categories, just go to your saved site, to find whatever you want to look at. So easy, with thousands of photos you’ve chosen.

Indispensable. Houzz is one of the best design tools in my tool box. Not only do I use it for inspiration on all levels, but the idea book option lets me help clients focus their design needs so I can make them a reality. The stories are helpful and relevant, the advice is on point, and the shopping resources make purchasing a breeze. Thank you, Houzz, for being my PID, Partner-In-Design. I couldn’t do what I do without you!

Love Houzz. Houzz is my go-to website for researching products and ideas for our home. I appreciate the source names tagged on items so I can follow-up with vendors on the actual products. I also appreciate the beautiful photos of specific projects. Nothing helps a contractor understand what you’re trying to accomplish like a photo of the concept. Kudos to the person or team that tags the items and photos for easy searching!

Houzz has it all. I use Houzz as a resource for all my home improvement planning. I love the easy search for photos on similar projects and then ability to shop for like items in the pictures. It is helpful with the tags if you like an item you can go right to a similar item and purchase. I also like the variety and quality of products. Overall one of my favorite sites. Keep up the great work.

Epic. This App made a huge difference in the outcome of my kitchen project! I couldn't get my husband to understand the vision but the Houzz photos and products were right here. It was a big time saver; and there's advice at your fingertips as well. I've told everyone about Houzz. It well done and very professional. My kitchen is so beautiful, we all love it. I'm sending kindest regards and thanks to the designer of this App. Very well done!

Search Function and Videos Need Work. Like other reviewers explain, unrelated pics appear for specific searches. I searched “kitchen pantry,” and got lots of images for outdoor seating and overall kitchens—very few of actual kitchen pantries. I was also unable to view all the videos for the reveal of Kutcher’s mother’s basement—frustrating experience that should have been easy: when you click “see the reveal,” you shouldn’t be directed to a loop of the same page of four or five video links that repeat the same video.

Better off with Google search. I download this app which of course required an email address. Mea culpa. I was looking for Decour ideas for a new house. This app is more about buying their products or using their advertisers for services. I kept hitting unsubscribe on the emails and wondered why this was a continuing nuisance. Turns out you have to literally uncheck 42 boxes to unsubscribe. Yes, I counted them and decided to post this review because that’s how frustrated I was with this app. All I wanted were current trends with images for ideas. Google search is a better resource. And free. And no subscription list.

Always- something interesting, Always-something new.... The Houzz site has all kinds of items for your home. Prices range from reasonable to high and quality is the same. Descriptions of the items are clear and they can connect you with professionals to install items as well. I like to browse the site often to see how I can refresh and renew the rooms in my home.

My experience. I enjoy The app and have have a gotten great ideas. But I’ve also ordered from you twice and have been somewhat disappointed with my orders. I kept the items because my husband is very handy. The items sent a fan and a bathroom cabinet, were hard to put together and the instructions were not very clear. After getting them put together I was pleased with the fan. The bath room cabinet cracked whiled putting it together. It’s was over price and something I could have purchased at the local Walmart. I wanted to return it, but my husband wouldn’t insisted that I keep it. I was disappointed that you sent something of such poor quality. I have only Ordered twice and I am reluctant to order again.

Sublime and Sub-par 🤷🏼‍♀️. I have ordered and received several items from Houzz, and have been VERY pleased with the quality: even thrilled. However, I have received a couple of pillows from different manufacturers that looked as though they were not new. Pillows with spots and wrinkles, and tags that are crumpled: they appear to have been used. One child’s pillow has a crease down the front cover, the maker had simply not bothered to press the fabric before assemblage. I am waiting on several more items: hoping for better manufacturer consistency, but I find I may need to return 25% of what I have received thus far.

Great app for making changes to your home!. This app is absolutely amazing. Whether you are searching for that perfect coffee table or looking to update a dated kitchen Houzz's offers you photos of varying types of design and products. Also there are designers available for you to hire with reviews! Shipping is fast!! I definitely recommend this app for all your home design needs!!

Best App for everything home.. I’ve had this app for a very long time. It just keeps getting better. It is a MUST for anyone doing a remodel or even just painting and moving furniture around. I have used this app for viewing furniture, rugs, end tables, pendant lighting, etc. in my home. I used it for my kitchen remodel that I designed myself and I could not be happier!! An invaluable resource!

Great ideas and many samples offered…. Houzz always has a lot of great ideas for any project I’m considering next. I’m currently working on an 83 year old Creole Cottage style home that was built by my grandparents. A sturdy structure in need of lots of repairs and updates, I’m trying to make sure I keep some of the original handcrafted features created by my great-grandfather, a master carpenter, and my grandfather’s tile work. I love the suggestions offered on the Houzz website.

Design Inspiration Galore. I absolutely love this lifestyle app! It's such a handy tool for finding design inspiration through browsing thousands of beautiful photos uploaded by Architects, Interior Designers, Landscape Professionals, etc. What's even better is you can easily find and contact these type of Professionals in my local area to help on my upcoming home renovations. The app is also great for reading the newest stories about the top trends happening right now in the industry. I always like being in the know :)

Zero customer service. I wish I had looked up reviews before ordering from Houzz. I would not have placed my order. I did, but it is definitely my last. I placed my order a month ago and they stated a delivery date of 10 days. It hasn’t even shipped and now I find that there is NO customer service number anywhere on the site so I can’t even ask about the status. I understand that some people may not be working right now and that shipments can be delayed but someone should be updating the information on your order or at least have a customer service line where people can check status. No more Houzz for me.

MSC Enterprise Inc. We used MSC Enterprise for a 200 sq ft addition to our kitchen and a compete gut and redo of our existing kitchen I would highly recommend them to anyone for a contractor. Austin handled everything from A-Z with complete attention to detail and never forgetting that we lived there. We were kept up on every detail and all his subs were of the highest quality I can highly recommend MSC with total confidence in the job you will receive Sara and Mike Fisch

Never works. I actually pay a lot of money to houzz each year as a contractor looking to reach prospective clients. So it’s extra disappointing that over the last year, and despite updates, I can never seem to get the app to open/not get hung up/or just otherwise completely glitch out. Also, anytime I click on a link online it forces me to open the app, so I can see that likely my work and advertisement is not making it to most clients. I will not be renewing my contract with them this year on account of it. Too bad, because I do think they offer a great resource to everyone engaging in remodel work— if they can access it. : (

Mobile user design experience could use improvement. I wish the mobile design was more powerful. You should be able to tag other users in discussions but on the app it doesn’t work. I’m surprised that there isn’t more work done to make the mobile user experience better. People that use the site over and over again are on the discussion pages. Houzz is great as a resource when doing home projects. It would be great if there was more support for the users.

Good but Photos glitch. Houzz has been a pretty good resource for ideas for a long time and has a decently useful app. However, recently I’ve noticed that when you swipe left while viewing a picture to go back to your photo search, it jumps ALL the way back to the top of all of this photos (instead of where you left off). This forces you to scroll all of the way back down to continue to Photos you haven’t seen. It didn’t seem like this was going to be a big deal, but it’s been frustrating enough to waste time on this review.

Privacy’s back👍🏼 More “average” homes please!. I like seeing all the styles & choices, but I would really like to see more “average” people homes. There are many homes worth millions that pop up in a search such as “tiny kitchen.” Some tiny kitchens show up, but most probably cost what my whole house is worth. Please consider the non-rich people who have to do it all themselves (& enjoy it!) & don’t have designers & architects at their beck & call. I have nothing against architects or designers! Hooray for what they do;-) I will just never be able to hire either & would like choices geared to my kind.

Program Fix you need. When you are in shopping and saving an item to an idea book, please fix the program so that when you return to the page you were viewing it does not jump back to the beginning of your search. It’s so frustrating to have to then scroll forever to find your place again Wayfair has this feature and it is so much more pleasant to search and save on their site I promise you your customers would love it!

What went wrong?. I used to love spending a lot of time on Houzz. Now, when I scroll trough photos same pics repeat over and over again. I tried to read an article and says it has 121 comments but on the page are just 3 and no way to access the other ones. The similar item tag is completely off( for a floor lamp it shows that similar items are a bunch of table lamps nowhere near in style)I don’t even attempt to use it anymore. Many times you guys “ improve” something that doesn’t need improvement . When something is not broken,don’t fix it. Now is all annoying to deal with and I don’t spend time on the app anymore. Sad!

The best!. Though I found this app while seeking decorating ideas, I now use it as a get away. The photos are so vivid, awe-amazing. I have recommended it to so many friends. Update 8/8/12. Now that so many of my friends are using the app it would be great if when sharing it could automatically go to my friends houzz instead of sending via email or twitter or Facebook. I still love it!

No vanity, no refund. I ordered a vanity online. I was informed that the vanity could not be shipped due to the vendor stating there was damage to the vanity. This is after Houzz informed me the vanity had shipped. Ok fine. I tried to call. On hold for two hours with no answer. Went through the contact Houzz online. Sent an email and chatted with a representative who stated the return would be handled that day and I would receive my refund in the next couple of days. That was 4 days ago. I have not received any other correspondence from Houzz and I’ve sent 2 other requests for information. So I have no vanity that Ive paid for and no refund for a product I haven’t received. Not great business ethic.

Roken Construction Inc. Wow!!! What a terrific experience with Roken Construction! Gad a popcorn ceiling in a large area of house which needed to be removed and addressed. Owner, Ken Beers, was a pleasure to work with on this project. Constant communication and completed in a timely manner until he himself was completely satisfied with the job, not just us! Easy to contact and they showed up when wr were told they would be there. Professional, friendly, and a job outstanding!

Too much other stuff in my search pictures. This is my first time on Houzz. I asked to see single story elevations and everything shows on my search. Actually more interior pictures than exterior. Time consuming pain to sift through all this. My eyes hurt, I’m about done. Not sure if I’ll be back on Houzz much, too bad because it could be a nice app or website.

First experience. Logged into the app for the first time and was immediately prompted to complete a questionnaire on what I was looking for. I filled it out and put that I was working on looking at options and starting a project. I received a call the next day. I was in the middle of work and told the caller that I couldn’t talk much at that time. She asked where I was in my project and I told her I was in the beginning stages and looking at options. I was then chastised for filling out the form on the app. this early in the process. I thought the form was required as it popped up immediately after app download with seeming no way to bypass it. I went ahead and deleted the app and will be going about my project via a different avenue.