Hulu: Stream shows & movies App Reviews

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Please Either Fix Your App Or Be Truthful. Here’s addition to my last comment - we have an Internet speed up to 1 GB and my husband is a programmer/analyst for a living, so we know the issue isn’t on our end. But will you please upgrade your servers so your app doesn’t constantly idle and lose connection. We pay for no commercials but STILL get them ALL the time. Constantly buffering. I’m a teacher so I used to use this for documentaries but now whatever you did I no longer can. Don’t even get me started on your ‘Continue Watching’ section! I have shows I’ve never watched all over it and can never find the shows I ACTUALLY AM WATCHING! And what the hell is it with eliminating episodes after only watching them once?! I started watching a series, one was Nancy Drew, the rest of my family wanted to watch the older episodes to catch up and they’re gone! What the hell! This is a brand new series people! Either fix your dam app or be honest about how you have things set up! Seriously!

Quality. I like watching my shows on my laptop. At first, the show I’m currently watching (Naruto Shippuden) had great quality but towards the end of season 1, the quality was the worst it’s ever been. It’s very pixely. I tried restarting my computer and reconnecting to the wifi and when that didn’t work, I figured if I downloaded the app on my computer, it would help...it didn’t. I checked to see the quality of other shows on my phone and laptop and they were normal. I couldn’t find anywhere else to watch the show so I just sucked it up and continued watching. However, when I checked again today (because it’s slowly eating me up) the quality on the app on my phone was just as bad. Please, PLEASE fix this on both your app and website. I’ve read other reviews with people saying they’ve been having this problem for months and it still isn’t fixed. Thank you.

Good but casting is flawed. I’ve noticed some major flaws when casting shows using chrome cast. The episode listed “up next” usually doesn’t change when moving on to a new episode playing in the player. If I turn off my phone and turn it back on, the app shows it’s connected to the tv, but I don’t see a way to get back to the episode that is currently playing. The app also has issues with the episode list occasionally freezing or just disappearing after moving to the next episode. Please work on these bugs to make casting useable. Edit: casting over airplay is also pretty bad. There is a ton of lag when trying to use any of the video controls. I’ve discovered the only way to use the skip 10 seconds button is to do it from an Apple Watch. For some reason the episode up next does actually change most of the time when using airplay. Maybe ask the developers over at Netflix, for some tips on how to make your casting better. Other than the casting having major issues the app is pretty good, I haven’t had problems watching on a device. Edit: the episode list bug was finally fixed but while casting the app has problems with playing a whole segment of commercials twice. It’s really annoying to get to the end of the commercial break and then have them all repeat again.

Swipe to fast forward has got to gooooo. I'm the kind of person who touches their screen constantly while watching a show, whether it's to check the time or to wipe a smudge or see how far along in the show I am. With your "swipe anywhere on the screen to go forward or backwards" function, I am constantly being forced to watch and rewatch extra ads, and to try and re-find wherever I was in the show before my accidental swipe. Please consider reinstating the setup with the bar at the bottom that had the button where I had to be very intentional with my tapping in order to change location in the playing time. This will make using your platform much easier on my mental health, and on my phone that gets hurled across the room every time I shoot forward 10 minutes in an episode of The Mindy Project and get stuck with an extra 120 seconds of Chevy commercials. I beg you.

As an avid user, here are two suggestions that would make a huge difference for me.. 1. Add a customizable “skip intro” button for all tv shows/series. Every tv show series’ main page needs an option to set a custom amount of time for the skip feature and also allow adjustments to the button prompt time window. This also would apply for the “play next” button. You can avoid episodes playing the next one too soon for shows with small bits at the end. You should also be able to have multiple segments for shows that play early end credits with scenes after. 2. PLEASE MAKE A CHANGE TO YOUR ADD ON CONTENT! Right now, trying to navigate HBO Max is a nightmare and needs an overhaul ASAP.

It WAS a good app!. I’ve been using it for a year now and had no major issues. I pay for the Hulu+live tv and like how I can watch tv on my phone, laptop or actual tv. (Very handy during football and basketball season) Thought ever since it got updated (Sept. 2019) it’s been having major issues. The app completely exits from itself in the middle of a show, or the screen would go dark with a loading bar. Only to pop back up rewinding itself 20 seconds, playing then going dark again. Getting stuck in an annoying endless loop. I really like the app but if that is is the kind of service I’m going to keep having, especially paying $45/month. I might as well go back to my satellite provider. Now I don’t want to sound like I’m ranting but I ACTUALLY like this app and if it doesn’t improve soon, I’m going to have to part ways with it. So for now enjoy the 2 STARS.

Over commercialization successful.. I’m a capitalist I get trying to squeeze a little more profit out of your service, but this is taking it too far. Then you make it worse by making FF or RR anywhere near the commercials an invitation to watch the whole set of commercials, 200+ seconds of commercials to be exact, again! Oh and you manage to get through the commercials to start watching your show and the app locks up. You have to restart the app. Then you restart your show. Remember those commercials you watched right before the app locked up? Yep. Better get ready to sit through those same commercials again. Mind you all this is on the less commercials plan that costs extra. I was really happy with the live TV plan until you went nuts with the commercials. Now you want $90 dollars a month? I can get cable or satellite for that much. I’m gonna try other services like Direct TV, PlayStation Vue or Sling. Shameful.

Inconsistency. There is this odd occurrence whenever I use this app and I usually run into a few problems: 1) Sometimes the next episode doesn’t play. It fails to load even if I am connected to the internet, am the only one watching, and have it all paid for. 2) Sometimes, even with good connection, the app doesn’t load up anything. It’ll open but every single tab says there is nothing to see here. 3) In the same vein as failure to load following episodes, there are times where I can’t even watch a completely different show. I could let the inconsistency of following episodes in a series fail to load slide, only a small bit though, but, when I can’t watch anything else for some reason? All of a sudden nothing is watchable? In closing, either shows don’t load or the entire app doesn’t work properly. Inconsistency, sometimes it works really well and then the other half of the time it doesn’t work at all. I have deleted and reinstalled, I have turned off and restarted my phone, I have closed and restarted the app but it still has the same problem. I just end up not watching anything for a bit and do something else; which is great, although, if getting me to do something else was the goal, why pay for an inconsistent service at all?

Never ending issues. You would think for app with this many subscribers and this high of a subscription rate (for the live tv) the least they could do is make an app that works. The app has near constant glitches. It often plays the audio of one show while a completely different show plays. It never remembers where you left off in a show so you have to watch the same commercial breaks again. It freezes, it crashes. It has the worst UI. You can’t set shows that you’ve recorded to automatically delete after you’ve watched them so you have to do it manually. Even when you record shows, you can only fast forward through the commercials maybe 25% of the time. One show I record never records the whole episode. Even after I delete it, it stays this way. Then miraculously, after a week, the full episode appears. Seems like this app is perpetually a year behind it’s competitors. I really hope someone reads this and looks into all these perpetual issues, but I’m not holding my breath. Get it together. You owe your paying customers more than this.

It’s a bit tricky with the free trials but overall a quality product. They have their own shows and a couple of movies I might have bought a ticket for when I was younger. I have a gripe though I’d like to see get fixed. The second time I came around to it after using their free trial months before it looked like I could get another one. I would have went with the less expensive of the two options if that wasn’t there. I’d like to see them get a little something for their trouble so I wouldn’t have minded throwing a couple dollars their way but my God man that was a tricky set up. I literally clicked on a sign that said thirty days free seconds before I got hit up with the twelve bucks on my Apple Card.

Hate using this to cast to a tv. A lot of times I’ll start watching an episode on my phone and then move to the living room and cast it to the tv. It almost always messes up when I do this. Even when I start watching an episode by casting to the tv it often messes up. The main problem is that it will lose its place where it was in the episode and makes you start over. When you go to fast forward to where you were, you have to watch the beginning of show commercials, AND the commercials right before the spot you’re locating. I’ve also had it randomly change what show or movie I was watching but since it makes me watch commercials first, I don’t realize it until afterwords. Basically I just watched 6 minutes of commercials before being able to find the spot I was previously watching on my phone. And this is not the first time that has happened…It should not be this difficult when other apps have no problems.

Several Problems. My biggest issue with the app is that certain episodes won’t download. For example, episodes 1-3 of a show might download then 4 will refuse to. For someone who relies primarily on downloads, this is a pain. Also, some episodes are missing entirely from certain shows. This may just be a copyright issue, but with all the other issues this app has, you never know. More recently, I’ve been having a problem where episodes I’ve downloaded won’t play. I end up having to close the app and open it again just to make the episode play. And often it won’t save my progress if I stop in the middle. Finally, when I try to remove things from My List, some shows won’t leave. It says they’re not in there anymore, but they still appear in the feed. Honestly, the only reason I’m giving this app any stars is that I enjoy the content. I would be much happier, however, if they could fix these problems.

Never ending issues once again. Before I start I’d like to say that it’s pointless for us to even give them reviews on ads or anything of the sort because they don’t care and only care about making money NOT giving us good service. MANY of us have said the same thing over and over again about the ads , even years ago. 💢And it still hasn’t changed if that says anything💢. I’ll change my rate the second you change me getting ads every 3 minutes/ every time a new episode comes on or even every time it gets interesting. It could at least be every 10 to 15 minutes. It’s really annoying that I can’t even understand what’s happening in my show because I don’t get enough time to even watch it without a ad popping up. So that’s for a freaking review. ❌No I don’t recommend this app❌if you can’t afford the best plan. which I cliched the wrong one so I have to deal with this now :), because I’m not paying them $13 to $15 when they do this when you have ads. Completely ridiculous.

Latest update crashes instantly. Happening again. For a week now the app instantly crashes. Didn’t get any refund last time when it did it for nearly a month. Doubt I’ll get one now. This was my first streaming service but have enough others now that it’s time to delete. The app itself is pretty good. Wide selection. Annoyingly doesn’t have a skip intro feature and when playing picture in picture it won’t immediately load next episode but these are small things. Most recent update has screwed the pooch. Instantly crashes as soon as you open it. Have tried power cycling, deleting app and reinstalling. Please fix. Kind of annoying that subscription apps often take a long time to fix these things (looking at you HBO) but don’t give any refund on their monthly charges. A few days is understandable but it should extend your next billing date. Paying for an unusable service, especially when stuck in isolation with limited options for entertainment is not good.

Doesn’t Like Chromecast. It utterly baffles me how this app can continue to be riddled with glitches in terms of connecting to Google Chromecast. This can’t be an uncommon method of viewing and yet the app cannot maintain connectivity for more than a few moments. And I don’t mean that in the sense of video disconnecting from the TV, but the app as remote quickly loses its ability to function as such. The pause function doesn’t respond on iPhone Lock Screen or on the opened app, and I have to exit out of the app to reconnect to Chromecast. This often results in either the episode starting from the beginning and thus losing my place and/or it repeats the advertisements again that I had just seen instead of resuming the episode. Again, it’s just maddening to me that this is somehow still an issue. Seems an easy thing to fix. I Don’t have this problem with other streaming apps.

Could be way better. At first I loved this app then after using it for a awhile I found all the glitches. The time it takes to download a movie and all the buffering makes it difficult to even watch a show or a movie. I pay the extra for no commercials but by the time it buffers 25 times through the movie or show.... I give up. It never used to do this so much but now it’s all the time. I go to the other competition movie app and it doesn’t do it on that app so I know it’s not my internet. Did you get rid of someone that knew what they were doing tech wise??? Also they used to change the movie choices more often and have newer movies, even better that the competition, but now the movies are always the same and all OLD movies and horror film it’s boring and sickening. There used to be more choices, what about PBS, what about getting up to date history channel. I’d like to see some historical dramas and movies!! I pay my fee each month and I’m barely getting good use out of the app. I Really think I’ll discontinue my subscription.

Wack af when it when it’s not allowed to play commercials. Ever since I paid for commercials to be off this app it’s so hard to stream on GOOGLE CHROMECAST and my iphone. It’s doesn’t stream well at all. If leave the app on my phone I have reconnect to Chromecast. Whatever I’m watching starts over. Cant fast forward until I close the app three more times while still having to activate streaming to or just watching on my phone because there’s no in picture viewing. If I close the app to take a call or check a text the app closes. Show starts all again. This has been consistent since started paying for no commercials. Idc how many updates y’all have applied they still don’t apply to my issue with this app because I still have issue on my iPhone. Regardless of the fact I have a older mode Chromecast. Every one else’s app works just fine on it accept this one. Literally.

Amazing App. I find this an amazing app and do not understand why there are so many bad reviews. There are tons of shows to watch of many different genres Cartoons, Dramas, Action, Comedy and so much more. I’m sorry if you didn’t choose the right plan. There have been no troubles for me except one thing for kids I find it annoying that you can’t select a age until 13 my 10 year old can only watch shows for little kids and has been begging me to let her have TV-14 but that has inappropriate content for her. So please please make you be able to do different age ratings for kids under 13 such as TV-Y, TV-Y7, TV-G, and TV-PG. I find this a problem because my daughter can only watch kid shows. I also caught my 4 year old watching sailor moon and I am positive this is not age appropriate for her. PLEASE CHANGE THIS.

Good app, one complaint. I like the app most of the time. It works well, streams well, and is fairly intuitive. My complaint is that in the last few updates, it has gone back and forth in allowing me to “watch” shows minimized while doing other things, and then not. The same app has pretty much always allowed it on my iPad. I enjoy that option. It is nice to multitask (i.e. check weather, reply to texts, read an email) without having to interrupt my live viewing experience. Unfortunately, it has come and gone repeatedly with the last few updates. If everyone doesn’t like it, at least make it an option in the settings/profile for the app.

$5.99 for ads and terrible stream quality. This app has great content to be able to stream. But I hate that this app has prioritized ads over streaming connection. The app lags out almost 1/5 times I’m trying to watch something after an ad plays. I would say it might me my WiFi or data connection but Netflix doesn’t have this issue at all. All ads play perfectly but the content when streaming times out all the time. I pay $5.99 for tv like experience with all this content and the only real experience I’m getting is ads that I’m apparently paying for. I’m ending my subscription because this company puts advertising over quality of streaming which is what I had hoped to pay for. I don’t mind ads here and there. But I don’t want to watch ads every time because the app crashed on the streaming connection with pop up errors because only ads work. The app never crashes during an advertisement. Why is that?

Up next fiasco. I don’t understand the algorithm behind the episodes listed in “up next”. It is so annoying to have to exit that list and go back to “my stuff” to watch another episode every single time that I cannot give more than two stars. They’re not even in “my stuff”, and why would anyone want to watch random episodes of different shows one after the other instead of watching consecutive episodes of a show? Who does that? But that’s not even the point. I would rather see the new episodes of the shows in “my stuff” in the “up next” list than a bunch of episodes of random shows. For instance, I see the option of adding individual episodes to a list called “my episodes”, which cannot be accessed anywhere. Basically a blackhole. Why not add the episodes in “my episodes” to “up next” and give users the ability to manage the “my episodes” list? Just a thought...

Please fix..... I don’t write reviews but enough is enough. Please back to the old interface but this one is horrible. FF/RW, HORRIBLE! Whenever I “start watching” a show like Will and Grace, I’ll watch two or three episode and I’ll close the app. When I go back in to pick up where I left off, not only is the show not at the top of my stuff (it’s at the bottom) but it doesn’t save my progress, so I don’t know with episode to start with... The updates are ruining this app... The app was working fine until y’all started “fixing” it. AND ANOTHER THING, sometimes the next episode won’t play unless I come completely out of the show and go back in and then I have to remember which episode it is... I see all of these reviews that go back months, why are we still having these same issues months later... I like your service but will not continue to pay for a service that has been jinky for MONTHS, not days or weeks but MONTHS. PLEASE DO BETTER!

How hard is it to make a streaming app?. A textbook display of mediocrity. Does it play your videos? Sometimes. Does it remember where you stopped your last video? Almost never. Is it easy to rewind 10 seconds to see that bit again? Sure, as long as you watch all the commercials again. I can’t figure out if the developers are just incompetent or purposely making it difficult to find your show so you have to watch more ads. The app never remembers where I stopped my last video and instead starts me 5-6 episodes back. Want to rewatch a show you’ve already watched? Well get ready because it remembers when you watched episode 4 last time 3 years ago, you stopped the show during the credits, so obviously that’s where we should pick up again. Letting a show autoplay? What episode comes after episode 7? Obviously it’s episode 3 so we can rewatch all those other episodes.

Lots of content — buggy. Since your newest update, I have to periodically delete and re-download the app. Otherwise the app will not let me search or watch anything I haven’t downloaded. It behaves as though I don’t have an internet connection, though I clearly do and all of my other streaming services work fine. It works fine after deleting and re-downloading the app. Logging out and signing back in, as well as rebooting my device, doesn’t work. Annoying having to delete and redownload several times a day (don’t judge — I’m on vacation and binging a lot of anime). Good job on the amount of anime you have as well as offering subtitled and dubbed versions of each episode. Otherwise I wouldn’t bother dealing with issues!

Make it easier to switch plans!. as a new user i of course decided to go with the cheaper plan to “try it out”. i haven’t even gotten thru the first episode of the show i was dying to watch and i’m already so over all of these ads! the option to upgrade isn’t even on the app.. i had to go log in on the web which again requires way more clicks than necessary.. although after reading reviews i guess it’s a good thing it’s not so easy because apparently you have to wait until your current subscription is cancelled which completes a month later!??? OMG! you’d think you would want to make your new subscribers experience the best.. again you should make it easier to upgrade or start everyone out with the BEST plan first.. and then give them the option to switch once the free trial ends.. just saying.. i don’t plan to cancel right away.. i guess i’ll leave it on during the free trial and use the app if i’m that desperate to watch an episode i’m willing to sit thru the same ads over and over every few minutes while trying to get thru an episode. best believe my subscription will be cancelled as soon as the trial is up! so disappointing! ugh!

You Really Need To Let People Take Screenshots. Obviously whoever added the feature which makes the screen completely black every time you take a screenshot has little to no experience with the internet. No content pirate has ever thought “ah, yes, i will capture this movie frame by frame and then splice these frames together, then record the audio separately and dub it over my newly spliced video and hope it syncs up”. That’s ludicrous. The inability to take screenshots not only serves no purpose for the actual creators of the movies or TV shows, it’s also a great hinderance to people who produce content like fanart and fan theories who would typically use such screenshots as references. By not allowing screenshots, you are actually turning legitimate customers of your content towards illegal streaming sites because This Is The Only Way To Take Screenshots Of Our Favourite Shows And Movies. No one wins. It’s frankly kind of bizarre that anyone ever thought this was a good idea.

What in the actual f*&k. Have you ever actually used you own app? This is the worst user experience I’ve ever, well, experienced. Nothing makes sense, nothing is intuitive, and everything is horrible. Other streaming apps have the pause button in the middle of the screen, and some even make it that when you tap the screen the show/movie pauses. Your pause button is hard to find and never works. The same with the back and forwards buttons. You really need to run this through some usability evaluation trials before pushing it out. You might find that nothing, from finding an episode of a show to scanning through a movie doesn’t actually work. And then you might find that it doesn’t work half the time anyway, and I have to restart it a few times to even watch a show I can’t find or sort through. Just a suggestion. You do have good content, and I appreciate that.

Issues with opening my app since the latest UPDATE. My app literally won’t work at all any more doesn’t even go to load it automatically closes out in the same instant I am trying to go in it literally no next screen shows or anything I mostly use it on my phone so it’s a bummer that there’s nothing I can do to get my app to work so here I am trying to get in the right contact with someone for this issue to be fixed I tried everything possible on my end every other network is working perfectly fine on my phone so I know it’s not my device thank you other than this I haven’t had any issues with the app as long as I’ve been using it that’s why I assume it was the latest update cause it didn’t start happening until then

Horrible streaming/improved but still issues. $15 a month for no commercials. Yet my video stops multiple times to tell me, Sorry, an error has occurred while streaming this video. We apologize for any inconvenience. Yeah thanks. It also doesn't resume videos from all devices. Save your money and skip unless you're desperate. Update: streaming is better now but there are still issues with the app. It’s constantly disconnecting from my phone. It still plays on the tv but I have reconnected to pause etc. other super annoying thing, once you’re show is finished it auto plays suggested shows not in your queue. This is super annoying when it’s a show you don’t want to watch. It used to skip to something in your queue which makes sense. Suggested shows should be somewhere else.

PLEASE FIX, APP WONT OPEN,CRASHES EVERY TIME I OPEN IT!!!!. How strange I write a review but App Store won’t post it‼️‼️‼️‼️‼️😡😡😡😡😡 Ever since latest update of week of April 20th 2020, the app crashes every time I click to open it, it won’t open it closes fast, faster than in the blink of an eye!!! This is a paid subscription that I pay more than $130+ a month for, could the developers please fix this asap!! Why should it be necessary to leave a review and never receive a reply and for it to come this far? Don’t you get paid to supervise the application enough to know there’s this huge bug or glitch whatever it is that it won’t let the PAYING CUSTOMER watch the programming without the unnecessary stress?!?!? Will this issue ever be fixed?!?! Going on a week now!!!!!!!!!!!!!!! I don’t think you want your customers cancelling, let us know what’s going on, update us I think we have a right to know what’s going on and not be in a loophole!!!!! Way too many ads, I pay for Ad Free TV and it’s way too many repeated ads over again!!!! Kids filter should be updated for safer TV!!!!!!

Don’t use it!!! Worst app and customer service. Had to pick a star but they deserve zero!! Don’t waste your money! I used them 6 years ago and could never get anything to constantly play, ended up dropping their service. Decided to try them again now hoping maybe things would be better many years later and once again on two different internet providers we could not watch anything just within the week of signing up. Everything else plays just fine on our Roku and Fire stick, even live TV has no issue. Called customer service and they refused to refund me my 70 bucks because it shows on their end it has been at 100%. Interesting because all we get is “sorry not available at this time” and kicks you out constantly. Still they refused to help. Will never use them again. Learned my lesson after such poor customer service. Luckily there are way better provider apps!!!

Commercials and streaming service. So, for the commercials I don’t mind watching. However if you want to rewind to watch a scene before the commercials break you have to watch 3 minutes of commercials (1 min when you first pass through, 1 min when you rewind, and another minute when you pass through again). It’s kind of annoying that it does that and doesn’t save that you already watched the ad breaks like other video streaming platforms. In addition, I get a lot of problems with the streaming service. Like the episodes won’t load and it tells me to come back later or refresh. I know it’s not my internet because we just upgraded it to a faster speed and out of all the apps on my phone and TV this is the only one that needs to be refreshed. Lastly, episodes. Episodes on phones can only be watched two at a time. Then you have to go to the series list for the next two episodes, which is inconvenient because of the loading issue mentioned above. I love the shows on this app, but really not worth all the bugs and issues.

Crashes and requires reinstalling after every updates. I always know when there has been an update because the app never fails to crash mid-episode after one. The worse part is that it usually crashes right after a commercial break so when I get the app back up and running and resume the episode I have to sit through another minute of the same commercials. Simply closing the app after an update does not fix the problem. It requires me to delete the app from my device and reinstall. It’s ridiculously inconvenient and annoying. Please fix this. If I didn’t get such a good deal on my subscription, I probably would have cancelled it because of this issue. Besides this inconvenience every two weeks to a month the app does what it needs to do and is easy to navigate.

Buffering, Glitches, Selection or Movies and Shows, and ADSS. Buffering and Glitches• The app has a nice selection of shows and tv shows. But it buffers and glitches A LOT!!! This makes it hard and annoying to watch stuff. It took me 20 minutes to get a movie started. I had to constantly restart the app and exit in and out of the app; to stop the glitches. I’ve checked my WiFi and it works perfectly. You would think with the updates it has they would have already fixed the constant buffering, loading, and glitches. It gets to the point where I can’t, don’t, or want to even bother to use the app. Selection of Movies and Shows• Another problem which isn’t that big is the selection of Movies and Shows. Don’t get me wrong it has an “okay” selection but they don’t update it that much. They don’t have much of the movies or shows I’m looking for. A lot of the shows they have aren’t that popular. I find it hard to not rewatch most of the same stuff. I’ve had this app for a year now and have watched mostly everything I’m interested in. Commercials• The commercials and constant ads in the app make me go CRAZY. There are so many commercials. I just want to watch something without commercials every 10-15 minutes. With all this I recommend Netflix or another app to watch stuff. But if you are looking for a specific show that is anti popular this app probably has it. The app has issues where it gets to the point you don’t want to use it.

Really should be Zero Stars. Really, the ad system is completely fubared. One, the ad timer is now a lie. Ads timers are now never less than two minutes. And when that timer runs out, the ads keep going. Up to six minutes+ at times. And that is just one ad break. Really if I could find some of this stuff on sat or cable I would have to deal with less ads that way. Two, the ad timers are hard breaks fixed in the show. If the transition messes up from ad to show, and the show timer progresses while not displaying the show because it hung up at the end of an ad? If you try to rewind to see what you missed, well get ready for another four minute+ ad break because you rewound into the break. Three, the transition messes up at times, either delaying giving you the show, but the play timer is progressing and dumps you into the show at the point the hang up finally resolves. Or it resets the show to the start. Four, you can’t even effectively fast forward in case of a restart. Because the app will force you to watch each break you fast forward over trying to get back to where you are. Hit two or three, and you can run out to pick up dinner and still get back in time. Five, the ad algorithm is strange. I’m watching a dubbed anime, why do you think a Spanish language commercial will do anything but be extra annoying?

Not Accessibility Friendly. I’ve only had this app for a half an hour and I’m already so frustrated with myself for downloading it. I’m visually impaired, and while this app states that it has audio description it is impossible to use. I can’t find it anyway err on even the shows and movies it states has it, and when I go to the website to change it like it says I should it just gives me a description of what the feature is supposed to do instead of activating it. On this note, there is no way to find your continue watching. Where you can usually find shows and movies you have left off on other apps, this doesn’t have one, and if it does it need to be more easily accessible, even for beginners. It also didn’t save any of my shows/movies I clicked on that I’m interested in watching. Their “My Stuff” which I woul assume to be like Netflix’s “My LIst” only saved two of my shows I clicked on out of my eleven and one of my movies out of the eight. Over, extremely disappointed in the app and myself for having higher hopes in it.

SO MANY GLITCHES!. Great app, but there are a lot of bugs that need to me fixed. First off, the skip, I tried to resume an episode I was watching and every time I would go to skip back to where I was, it would restart the episode. Also, the ad problem needs to be fixed, it keeps playing the ads, then replaying them. Like it would have the ads run as normal, then replay them for no reason. Also there needs to be an easier way to change plans. Skipping is rather annoying as well because every time I skip forward or back it sends me back to where I was! It has even started to black out my screen at certain points in movies and TV shows. I’m very upset about this because all I want to do is watch a show, and it won’t let me! Please fix all of this!

Great programming, annoying app.. My only problem is that the app will automatically switch you, in the middle of a show, to a show you don’t want to watch. I guess the developers think this will hook you in to the other show. Instead it makes me so want to never watch that other show. Ever. Also, they really should rethink idiotic series like “Maggie” which really diminishes Hulu’s credibility. The ads for that show boil my kidneys, especially in their tokenizing of Black people and Gay men in one handy-dandy, completely offensive and unlikely character whose only function is to propel the inane narrative of the most boring protagonist in the history of Rom Coms forward. No self respecting gay, Black man would be fawning over such a bland white chick. But, June Osborne and her rad entourage of bada$$ Jezebels of justice—those are the femsle role models we need and want. Awesome show.

Well made app for the most part. For a mobile app it’s done quite nice, in my opinion easier and quicker to use than something like the mobile Netflix app. However there are some strange caveats. The app sometimes whites out (on my home screen the app will be there but the logo disappears and I can’t even load the app by clicking on it). This usually resolves itself after a bit. This is the only app I have that exhibits this behavior. Additionally, if you’re watching a show and lose internet connection, especially during an ad, the episode might start from the beginning when you get back to a good connection. It’s happened to me once and I’ll see if it happens again. Other than those two bugs it’s been a pretty smooth experience.

Terrible forward and rewind functionality. The latest update rolled out an upgrade to the forward and rewind tool. On the surface it seems like a lot of fun and simple to use, but in practice the new tool is a nightmare. It is incredibly easy to accidentally rewind to the beginning or end of the show simply by tapping the screen when it's gone dark or trying to pull up details on the next episode. You can correct your mistake either because it immediately sends you back into a 60-90 second commercial break that locks the forward / rewind tool. Once you've finished the break and can go back to your place, you have to watch another 60-90 second commercial break to return to your original placement. It's so incredibly frustrating I gave up and went back to the desktop experience. This tool needs more testing and revisions so it's not so easy to trigger.

Brand new customer. Omg, not political ads! I am a brand-new customer. I took advantage of the $0.99 offer for a year. So far I am quite happy with the service except for one thing. I don’t have a problem with the commercials since I knew it would happen due to the offer price. What I don’t like is the same commercials over and over again. It seems like when watching a program with several episodes, there is a repetition of ads which is, quite honestly, not going to get me out there for those products. There are a few older dramas (and probably sitcoms that aren’t already in syndication) that I would like to watch, namely “Cold Case,” “Boston Public,” “Falcon Crest,” and “Picket Fences.” I’m sure that there are more, but I cannot come up with them at this time. I’ll keep watching. The old shows are usually much better than the reality shows like the Kardashians and Real Housewives that are on now.

Commercial overload. I really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course.....

New app design terrible. I don't normally take time out day to simply bash apps on iTunes but this new app redesign was so freaking terrible I couldn't get the bad taste out of my mouth so here I am. Tiles really guys seriously and not just tiles poor and restrictive ways to view shows I can't just get a bunch of small icons like before that give me optimal information no I need to thumb through every single tile to see anything well I guess the days of me discovering new shows is over because even browsing your data base is a nightmare so on my iPad Pro 12.9 I see 4 tiles at a time where as before I would see like 20 or more on my old iPad 9.7 inch this is absurd I advise if you do not want to lose people just in the settings simply add a legacy mode switch to the UI so us who aren't mouth breathing idiots can enjoy browsing your selection. Ah I feel a bit better now we'll back to struggling through your terrible UI which will most likely lead to me cancelling my subscription

Love it but a few problems. Hi there for people who read this please do download it even if there are a few problems.(and because of what I say) This app is perfect for me because their is a ton of anime and other shows though I do wish they speak English or Spanish because thats what I understand but other then that it is perfect. NOW THEN THE PROBLEMS. Sometimes the adds are way to long and I sometimes have to take breaks for off the phone because of school and then even after the add it sometimes replays and I don’t want that and when I was trying to watch an anime (Fairytale) it said we are having problems please try to refresh your screen and I did but it kept on saying that. Those are all the problems that I have so please try and fix them I will appreciate it thank you bye and have a nice day.

App almost never starts on the right episode. App is super annoying! Almost anytime I leave watching a show even for 5 min when the app is still open, it can’t figure out where to restart my show! Almost always plays on an entirely different episode, most of the time 6-7 shows behind where I’m at, even in the middle of a show. I always have to search for the show again and go down the episodes till I find the one with half a bar indicating I’m not finished with that episode. Even clicking on the continue episode doesn’t work and you can’t view the other episodes unless you click on the correct show square since the show comes up in your keep watching and as a show on the homepage, yet keep watching doesn’t allow you to view all episodes. It’s super annoying and makes me want to go back to only Netflix

Laughable Technical Bugs. Now that they’ve finally upgraded their library so that the majority of their movies aren’t straight to video titles from 10-20 yrs ago, as it was a few yrs ago, you’d think they smooth out their technical bugs. But no, they STILL have the following bugs on roku: -if you happen to fall asleep while bingeing a series, whenever you come back it will ALWAYS go to the farthest you’ve gone in a series, even if the last time you stopped at an earlier episode; - the rew/ff buttons are so slow that unless you want to wait a minute you have to keep your finger pressed down in the other buttons; “Continue Watching” excludes certain titles (no rhyme or reason as to which ones) so you either have to find the title again or go to “My Stuff” to continue; -if you watch w/ the subtitles on, it will overlap with the hard coded subtitles or credits (other streaming apps move them temporarily at the top). And on iOS, if you happen to use a different account later, there is NO way to log out of your existing account. The fact that they’ve had these same bugs for AT LEAST 3 YRS AGO is borderline hilarious. Especially as they’re charging close to the prices of Netflix, HBO Max, etc. Will never pay again for this service until they fix these bugs, which you don’t see on any other streaming apps, really.

Bugs. Every time I try to open the app on my phone, it says "something is wrong: try again." Extremely frustrating. I've tried reinstalling and updating it, and it's the same problem. It won't work. Update: the previous problem has gone away, but with the new update, I accidentally fast forward my show probably about ten times in each sitting somehow. Its extremely easy to do. I end up watching extra commercials because of this, and then when I try to find my spot again, I have to sit through a second set of commercials if I click multiple times looking for the right scene. It adds a LOT of commercials to my viewing time. I also have similar concerns to others reviews, as it used to be easy to find my shows and find new things I'd be interested in, but now it's not as intuitive, and it's more difficult to quickly find things.

Ughhh. When you turn your phone upright you see your show plus numerous options underneath you can press to watch another show. This is great in theory, except it is extremely, extremely easy to accidentally hit on a new show when you don’t mean to. So, I am constantly watching a show and my phone turns upright when I move and then I accidentally press on another show. Then my show stops, it starts loading another show, I have to X out of it and start my show again. I have numerous streaming platforms and this is the only one that has this issue. Part of the reason this happens is because the whole screen becomes a button to switch your show. If you could put a smaller play button next to the show options instead of the whole area being the button, it wouldn’t as easy to accidentally start a new show. It is frustrating to constantly have a new show start playing because you picked up your phone and your finger simply touches the screen!!!!! When I am watching a TV show this usually happens 2-5 times per show. Again, I have a lot of steaming apps and this is the only one I have a problem with but the other apps have a different layout that makes it harder to start a new show in the middle of another show. I almost never review anything but really am getting annoyed by this and am hoping you will create a fix for it!!

Great Content. Terrible layout.. I love the shows on this platform. But I run in to so many problems with quickly starting where I left off after my previous view sessions. It takes me a minute or two to get back to the episode I was watching, WHICH IS A PROBLEM I DONT INTO WITH ANY OTHER PLATFORMS. Very disappointed with the customer inference & the interaction I have had with it so far. The way the system works causes strain which SHOULD NOT BE HAPPENING. I am a very tech savvy person too. But this app makes it 10x more strenuous to operate. Using this app opposed to others is a terrible experience.. The only reason I continue paying for this is because the content is great. I am very disappointed with the customer interface being a new customer. Its 2020, hope you know how to fix it. Sheesh. I’ll be sure to be talking to my friend about this too. Hopefully they get this fixed up soon. Lots of potential. Terrible platform performance so far. Don’t even get me started when I get gypped by watching 2 long adds in a row. 👎👎👎👎👎👎👎

Am I missing something??. So using this app it would seem that it shares the same feature set that it’s bigger counterpart the iPad would have, but this simple not the case. Since the introduction of iOS 14 PiP as quickly became a must have feature for most of my video apps. So as a avid iPad user it was a no brainer that PiP support would work day one for iPhone users as well, but to my surprise this feature is non existent. So I said ok give it some time and I’ll add it soon, but update after update still no sign of it. It’s now February and after receiving another update and another disappointment, I’m writing this review. I want to love this app and truthfully it’s great but please and Support for PiP so that I can continue to watch my favorite shows while navigating my phone.

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Virtually Unusable. How on earth did this app get 4.6 stars? Maybe it’s just terrible for those of us on an iPad, but it is virtually unusable. Where to begin? Probably 2/3 of the time, the app won’t even start. Sometimes it just stays as a dark screen, but sometimes I’ll get the splash screen with nothing after that. It’ll just stay like that as long as I leave it. The other 1/3 of the time, I’ll get to choose something to watch, but half of those times I’ll get no audio. None. The video streams fine but there is no audio. I’ve tried restarting the app, restarting the iPad - nope, it just won’t play. This app has been around long enough that these shouldn’t be issues anymore. I feel like I’m using a beta version. No, actually it feels like an alpha version. I wouldn’t recommend paying for this service because for the most part it’s unwatchable.

Good and bad. Ok so I’ve had this for about a month now I like that it has a lot of different things but since I’m paying for this service I’m I’m sure others are as well I believe we are not getting our money’s worth. For instance why is it that the fairy tale anime has been out for yrs and you guys only have the first 2 and the very last season dubbed in English like come on to be honest all the anime’s should have a dubbed version , and what’s up with your movies you guys need a more vast variety of them because like a handful of good ones again this are just some things I think is in your power of fixing so for everyone’s sake please fix it thank you

Great live TV, not the best navigation. It’s a bulky interface that requires too many clicks to achieve what your looking for. This has been a great alternative to Cable, and we’re happy with the quality of streaming, but the guide and actions are not very simple. Would be easier if there are options to go straight to live TV at startup rather than having to go from main menu every time. Better sorting options for the guide would be nice too, like maybe having a favorites sections. They have “news” and “sports” channel guides, but often times they leave off channels that it might not deem in those categories, even if it is. Just needs a little refining for a better experience, but overall it’s better than paying for cable.

Remove Picture in Picture. How could they have removed the most useful feature? I can no longer multi-task while watching a program because they removed Picture in Picture support. And, if you accidentally touch the left side of the screen in certain spots, the video starts over again. When you try to recover and drag you finger along the time bar, the same picture shows in the background so you have no idea if you've gotten back the the same o,Ave you were before the video reset. Not sure why they don't check out the competition (Netflix) who does this very well. Oh, and when I upgraded to the new app I had to fill out all my interests again and it seems to have lost my viewing history. Terrible experience!!

The worst app I’ve ever used. Seriously where do I start with how garbage this app is both on my computer and phone. I honestly hate this app with a passion which is the only reason I’m writing this review. It will start playing randomly when you leave it open. Just logged me off for no reason whatsoever. Terrible interface when selecting shows or trying to find the show you were previously watching. I guess you have to log in ever 30 days just to still get live TV WHICH IS SOMETHING I PAY EXTRA FOR ALREADY. There is no way to switch between live shows like just pressing a ‘last’ button. If you skip around a show because the app sometimes doesn’t save your place it’ll make you rewatch commercials you just saw. Truly one of the worst apps I’ve ever used which is hard to do. Especially coming from such a major company. If I didn’t pay for the service I would get rid of it in a heartbeat.

JUST PATHETIC!!!. The app is ok but could certainly benefit from small quality of life improvements such as: adding a “WATCH FROM BEGINNING” BUTTON! Another thing I need to point out. I’m subscribed to sprint and therefore have the free version of the app. The issue here lies with the ad commercials and rewind/forward buttons: at random, during any episode, both buttons become disabled with a prompt showing “rewind/forward is not allowed during commercials” but I’m not in the middle of any commercials!!!!! I want to watch something from the beginning and I can’t because 1) there is no button with the option 2) the app is riddled with bugs and glitches! JUST RIDICULOUS!

Poor Interface. For a while, the iPhone/AppleTV app were usable. Won’t say great, but decent. I canceled subscription after the last big app update. Just checked back but it isn’t any better. Personally, I hate the Netflix style interface. The sorting and browsing is awful, unless you just consume what they present to you front and center. Otherwise you end up selecting a genre, and if the sub-genre you want didn’t make the cut, your stuck scrolling for the next 30 minutes through the A to Z category. In the mood for a 50’s - 60’s creature feature? Browse horror from A-Z and hope you get lucky! Want to watch an old cowboy western? Not even a category anymore! Tag/parametric based search please. Genre, sub-genres, actors, decade, year, season, rating, most recent, etc. For TV shows, a ‘most recent releases’ would be nice when you clicked a genre.

Ads. It’s absurd that so many people use your app and the platform is still dysfunctional. You’d think an app with so many subscribers would have better functionality. Not to mention some of these people are complaining about 2 ads about 1 minute 30 seconds each, but I watch an hour show with 4-5 ads, each roughly 3 minutes long. Sometimes they are 3 minutes 30 seconds long. The ads used to be before the show started and towards the middle, but now it ruins any motivation to watch a show. This company can’t possibly be so money-hungry that there needs to be such an absurd amount of ads. Don’t start a subscription until you read all of the terms and conditions and see how money bugs and problems there are. Don’t waste your money on this app unless you’re prepared for constant annoyance and aggravation.

Playback problems. I would often forward the video about hafway through an episode of a series by accident, and I would then have to go through 90 seconds of commercials to fix my mistake. Because this app allows you to forward/forward a video by tapping anywhere on screen, this makes it easier for me to repeat this mistake. I think if where was a different methods to move through videos would help, that I won’t mess up again and have to wait through so many ads all because I tried to clear a text and accidentally moved from the beginning of an episode to near the end. Besides this issue, this app works great for me and I haven’t encountered any other issues.

Good but has one problem. This app is very good if you have a premium subscription which isn’t extremely expensive compared to other streaming services. The way they market this service is truthful. But I share a subscription with other people who watch different shows than me and whenever I load up the app it recommends me their intended recommendations. It’s similar to Netflix where you still have the separate name accounts but the only thing you have to yourself is the name and the shows and movies in “my stuff”. Also if someone watched the same show as me, while sharing a subscription, you’ll pick up where they left off. Make the accounts more privatized please.

Where are all the seasons at???. I'm very disappointed with the fact that almost all the shows you have never finish the show. They're always missing seasons unless it's a 1/2 season show! This is very dumb not only because we cannot finish our show BUT shouldn't all those ads you put in the middle of our shows make you enough money to give us a full series??!!!! This is very annoying. For example one of my shows had to end on an episode where there is still so much story to be told, but I could not experience this show because of this terrible idea. This is ABSOLUETLY outrageous considering we're supposed to be able to "catch up on all our favorite shows". This slogan is a HUGE LIE. If you want an app where you can stop watching in the middle of a plot on a show BECAUSE THEY COULDN'T SPEND SOME OF ALL THAT MONEY THEY MAKE GIVING US SOME GOSH DARN ENDINGS TO FINISH OUR SHOWS!!!!!😡

News subscriber. Just switched from sling last weekend so my rating is based on limited experience... So far I’ve found navigating the apps (on my fire stick and the iOS mobile app) to be cumbersome. The live tv controls are nothing like any cable, satellite, or other streaming tv options I have used... the guide is not good and only has next episodes as far future viewing so you have to search if you looking to record something. And going in and out of the guide and watching live tv is nothing short of frustrating to this point. I’m sure it will get easier with repetition but really... my wife will never have it down. And then there’s the no AMC or Paramount channels. The good thing is I can cancel at any time and there is a lot of content so hopefully they can improve the TV guide soon!

Random issues with no pattern. So I need subtitles, but sometimes when a commercial break is over the subtitles will randomly stop working. Now the audio cut out completely for no apparent reason. I think it’s also very irritating when I open or slide into my notifications screen or quick settings screen that the show I’m watching won’t play in the background, and just pause automatically. Furthermore, it is astonishingly annoying how if I slightly move or tap something on screen that my video will slide away. I feel like there should be an arrow specifically for minimizing the video, instead of relying on everything to slide. Lastly, if I slide out of a video for just a few seconds, I shouldn’t have to watch 90 seconds of commercials all over again to just continue my show. Please resolve these issues, thank you.

Better mobile experience than on home TV. The mobile app is pretty good. Navigation is thoughtful and fairly well-organized. The mobile app also allows you to immediately press an icon in the center of the screen to go straight to the live broadcast instead of starting at the beginning for shows in your recording list. For some strange reason, that button is missing in the Fire tv version of the app. As a result, I have to manually hold the right button to fast forward to get to the live stream. Annoying, and particularly confusing for my elderly relatives who wonder why the show is not live and on a delay. This needs to be more like navigating and consuming on a cable provider (can’t believe I just said that).

App is good but few problems. The fast forward and rewind should be 10 seconds. when you are watching a show and you want to take a break it should go to my stuff so you can watch it later or resume where you left off. you have the live tv option the bottom of your screen in between my stuff and search. Also you should have a section for stuff that will come out soon so people can have notifications if they like it so when it comes out they could watch it. You should also make it easy for customers to change their plan if they want to in the account section because it is very annoying to have to go from the app to the website.

UI suggestions..... I can’t say anything about commercials and switching plans because I already have the Ad free version and I have live tv in other means, but, during playback, PLEASE... Make the swipe to rewind/fast forward inactive until one swipes up enough first, or some other gesture to reduce unintentional swipes. I can’t tell you how many times I mess up the playback position while trying to pick up my one iPad without a case or cover because I tap the screen edge then bump the slider significantly. Make the video not pause when going from Picture in Picture back to full screen if it’s already playing. The whole point of going full screen is to continue viewing on the full screen. I know it can be done...competitor apps do it.

Resetting closed caption for every episode...why?. On my iPad it’s Quite frustrating to have to reset the closed caption button each and every time a new episode starts, even though closed caption button says its on. I have to select “auto” and reselect”on”, in order to get the closed caption to work....at every episode. I am hearing impaired and need the closed caption set for all shows without having to reset it all the time. Ohhh, and the real fun part is....sometimes when resetting the closed caption, the sound goes completely off as well! Now that’s really enjoyable! I have uninstalled and reinstalled app multiple times. Please squash this bug! Also closed caption on my smart tv runs about 2 sentences to late and picture jumps all over the place. Again, have disconnected and reconnected internet multiple times to no avail. I usually give up and turn on Netflix, which works fine.

Am I missing something??. So using this app it would seem that it shares the same feature set that it’s bigger counterpart the iPad would have, but this simple not the case. Since the introduction of iOS 14 PiP as quickly became a must have feature for most of my video apps. So as a avid iPad user it was a no brainer that PiP support would work day one for iPhone users as well, but to my surprise this feature is non existent. So I said ok give it some time and I’ll add it soon, but update after update still no sign of it. It’s now February and after receiving another update and another disappointment, I’m writing this review. I want to love this app and truthfully it’s great but please and Support for PiP so that I can continue to watch my favorite shows while navigating my phone.

Like ugh ( pls read). So I was scrolling through Disney+ on my ipad and I wanted to watch the movie holes because my friends watched it and we read a book about it so yeah. So when I searched up the word holes it didn’t pop up but noted I did see the word at the bottom where it’s like some shows won’t pop up and it updated and it still doesn’t work so I need a little bit more help. I tried using on my tv same thing happened it took forever to load and it annoyed me. Then I found the movie holes I clicked on it took about 10 seconds until it kicked me off the app please I need help with this I do not know what’s going on I haven’t watched Disney+ in a while but this shouldn’t be happening. Is this a glitch or something. (please respond back when you have the time thank you for reading and understanding :D.)

Need to make it more compatible with iPhone X. Besides everyone’s concern about the sensitivity on the rewind and forward, which I agree is soooooo frustrating, I just got the iPhone X and some shows don’t take up the full screen of the phone which is the whole point of the phone! The shows need to expand through the whole screen. also it would be very helpful if they could but the time as well on the iPhone 7 when you tapped of the screen you would see the time come down and now I have to click out of the app to see what time it is and that’s frustrating as well... I know it’s a process and you’re trying i hope my suggestions help!

Good! But, a few issues. I do not like the user interface set up all that much. For example, let’s say I just watched a series. I close app then re-open it at a later time. I expect to have that series somewhere on my dashboard but it’s not. In fact I typically have to retype it in the search box just to find it again. Second, I’m watching a show and I click to go to new episode; however, the GUI is gone! No play, backwards, forward, pause, scroll bar...nothing but an “X.” I contacted IT support and they didn’t know anything. So, it’s typical that I’ll have to refresh the page or log out and log in five to fifteen times over a few hours. But, in the end for the price and volume of shows it’s worth putting up with the glitches.

Can’t play in background. I’m not going to say the new update is terrible because I honestly don’t think it is. I however have been annoyed at the fact that the tv shows can not be played in the background on the device. Normally people will listen to music as they use their device. However, for me that is tv shows. Because I have watched this particular show so much I don’t need to physically see it anymore, I have it playing in the background. Like another reviewer said, no one should be expected to stay glued to a show for an extended amount of time. That user wanted PIP and his PIP was revived. Last night even I was able to play in the background starting Saturday the 18th and ending the 19th. Please bring this back or install it if what I was experiencing was a bug. Thank you for you time.

Keeps crashing. This is usually my favorite go to app to watch tv shows but lately it has been messing up. Since the beginning of the year after commercials it totally locks up and won’t play anything. I usually have to close app and then reopen. Which is highly annoying. Then it started not being in sync with the voices after commercials. I would have to close app and reopen. Now it is crashing after commercials. It did this on the tv app so I started using my iPad and now it is crashing on here also. I just deleted app and will try again. I hope it actually works since I am paying money for this.

Incredibly scammy, incredibly buggy. NEVER entrust your credit card to this company. First they say you can subscribe through in-app purchase (giving you Apple’s customer protections). A lie. That gives an error 100% of the time on any device. So you give them your credit card directly. They say you can cancel you free trial any time and still have access for the remainder of the month. A lie. You lose all access immediately. And they make you jump through a million hoops to even attempt to cancel. Want to play to your TV? Good luck—HDMI output from iPhone is badly broken. And what if you try to manage your account? Can’t be done through the app. So, go to the website. Nope, can’t log in there—using iCloud Private Relay doesn’t just fail, it PERMANENTLY locks your account on that device even if to turn off the relay and clear cache/cookies. You literally have to find a different computer to even manage your account. What if you want to delete your payment info now? Nope. You can’t even access basic account management unless you buy a month first. Want customer service? Ha ha, not happening. You can ONLY contact them if you are already signed in. I’m going to have to contact my credit card company, because Hulu’s systems are so buggy there is no telling what will happen.

Can’t Make An Account with different emails. I have to ask why I can’t use a free trial with different emails that have varied information. Every time I try I just get a notification on me phone that states that I already have an account that links to my Apple ID, would I like to log in? When I select no, to start a new one for a different email so it can experience a free trial, the app denies me from moving any further in the process. Ultimately, preventing me from watching again without paying money. I get Disney seized the rights for FX to stream their OWN shows on THEIR platform, but the fact that I can’t create different free trials with different emails without being forced into the same one is ridiculous. Great App, but forces money out of your pocket after a month just because the Apple ID is the same. Smh

So annoying, worst streaming service ever. I originally downloaded the app because there was a TV series I wanted to watch, full house after finishing that I started watching total Bella’s and total Divas. With total Bella’s it was pretty good not many malfunctions but when I got to total divas it all went wrong, there are was too many ads. At the beginning of the show there weren’t many ads but as I went along there was an ad after EVERY SCENE and it was the most annoying thing because I can’t just enjoy my show for 5 minutes. The most annoying part about this app is I will be watching something one minute and the next it time lapses my show and SKIPS A WHOLE 10 MINUTES! Then it goes to an ad and when I go back to watch it, I have to watch the ad again. They really need to work on this app because it was designed TERRIBLY. Bad app.

chrome cast not working after update. loved the app. brag and told everyone about it and to subscribe. literally NO ISSUES and completely diff experience than any of these reviews. after recent update, can no longer use with my chrome cast and unfortunately i am a single and working mother and I can’t sit online to try and fix your app for you with customer service. the whole point in cutting off cable is to not deal with service issues and people and to spend more time doing things that matter. I will give it until my next billing cycle and cancel if it isn’t fixed. UPDATE: after writing this review, my issue has been fixed. and the updates are wonderful and friendly.

Five stars EXCEPT. Five stars...Except the latest update. instead of the movie just automatically switching to horizontal view when you push play, it stays small and brings up the list of shows you’ve watched previously/are in the middle of. Why would I want to see those while I’m watching a show? They take up over half the screen.... It’s stupid and annoying that I have to click a million buttons just to get it to full screen. And half the time the full screen button doesn’t work cause it’s so small the heat from my finger bypasses it and just makes the play/pause/full screen options disappear—so then I have to tap it again.

Apply TV app is horrendous. I honestly don’t even know where to begin. All the complaints below apply to the Apple TV app as that is the primary way I use it, and I can’t speak to the iPhone / iPad versions. Half the time clicking on a title does nothing, especially in the “up next” pop up when an episode ends, and if you let the timer run down it replays the episode you just watched instead of skipping to the next one. Half the time when you do play an episode either the sound is a second off from the video (only fix is force quitting the app). Also have had the video appear not the play, click to play again and now two streams of the same episode are playing (one on top of the other) resulting in double audio - and the only fix is force quitting the app. I swear half of the time I use this app it is force quitting the app and waiting for it to reload. Navigation is a HOT mess. Where are the simple badges saying which shows have a new episode available? Why is the “my stuff” category not available to filter by new episodes available? Why do I need to wait for the app to “fetch new recommendations” every single time I open it up? I love love LOVE hulu’s service, and in the past the app has been very solid. However once this redesign rolled out I feel like the quality / reliability of the app has greatly suffered.

download problems. my downloads always delete, which i frustrating because that’s mostly why i got the version with no adds ans downloads. i’ve tried deleting the app and downloading again but the same thing happened. i even switched plans then switched back. it says it downloading but then i go back and hour later or after a watched part of it WHILE downloading and in the same day it just disappears. i also don’t like that the pause/ play button is on the button, or that there’s shows under yours when you turn your phone vertical. i constant hit another show and then have to go back. those two things aren’t a huge problem but just a little inconvenient.

Definitely needs work. The app is smooth, until you get to actually watching your shows/movies. During ads it keeps playing the show, no audio or video, but runs through the minute and a half or so ad, and if you skip back to watch what you missed you end up having to rewatch the ad, and you enter a never ending cycle, so I have to close the player, and reopen it, watch another ad, and then it usually picks up 10 or so seconds before where I left off. Also, video freezes but audio keeps going, even happens during ads sometimes, which again, close the player, open it back up, and watch another ad. With how many ads I’ve watched just to get through a 45 min episode, I’d figure this app would be flawless. But it is far from it.

Awful. The old app worked fine but was very clunky. I didn't think an update could be this bad. This app is difficult to use and is not intuitive at all. Oftentimes it errors out when playing the next episode of a show, forcing me to grab a device and attempt to play it again. I really just cannot stand the way this app is organized now. Sure, it's pretty, but the "Home" tab lists a SINGLE show. Across an entire iPad display. A complete waste of screen real estate. "My stuff" tab shows a list of your shows that you enjoy watching but it is organized in a complete non-categorical way. Very frustrating. Finally when you search for a show you want to watch (the best and easiest way to find anything, given this app's poor design), you have two small boxes with the last episode you left off on, and the latest episode. Once again, poor use of a huge iPad screen. You have tabs at the top for "episodes", but unless you know better, "seasons" is buried inside there as a small link. Constructive feedback? I suppose change "episodes" into a "seasons" button or something of the sort. However this won't change the overall design of the app being so poor and the waste of screen space. The old app was very old and also very clunky, BUT at least it was laid out logically.

Giving 5 because many fixes have been done. Firstly, it’s 5 to try and help weigh in against all the people who complained about losing HDMI because it’s been fixed. And on that note thank god the HDMI lightning connector works again. There was no way I was gonna budge and spring for additional technology when I’m broke A/F all the time. The overall selection seems to be getting more bunk. Maybe start adopting shows like The Last Man on Earth as Netflix has done with Arrested Development for example. That being said I still find shows on here worth the amount I pay for the subscription. Smoothish transitions from episode to episode. I think the forward / backward 10 and 30 seconds is odd I’m used to the 1:1 that most video players use. Lastly I think the selection screen - at least on a mobile device - is too large and requires too much scrolling. Again comparing to Netflix, while browsing you can view several show title cards and multiple categories at once. For the regular streamers that’s great when I’m trying to just generally peruse highlighted shows.

Disorganized. The constant changes to the layout just screams lack of confidence in the product and makes it very difficult to navigate. Please do something about the subpar subtitles do you actually watch and listen to the stories or are you just writing what you want. Fast forwarding and rewinding needs to be adjusted there’s nothing more frustrating then that suspenseful reveal that rolls right into commercial and you try to roll back a few seconds but have to watch another set of commercials. Very frustrating when you have to stop your device mid show only to come back to your place not saved and your going back and forth in the time line to find your spot only to have to watch two to three sets of commercials (I get that this service includes commercials but it’s the navigation that’s frustrating). Don’t be racist the stereotyping and picking what commercials you think I should watch is insulting.

Nauseous. I cannot believe how bad this streaming app has become! Have to watch things over and over again, because it freezes, and when it comes back, it doesn’t remember where you were. Constant crashing and freezing!! I don’t know why I still use this app? I have always been a fan, but this is getting ridiculous! You guys have got to send an update if you want to keep your customers happy! All I can do is shake my head and go use another app! You guys will never get a better rating from me again, until you send an update to correct this! UGH!!! As of 3/7/22 I am still experiencing pretty the same thing as before. I see you guys have not done anything to fix the problem! Constantly seeing we are having problems with this title right now. Makes me sick! You guys will not get a better rating from me with this faulty product.

Autoplay Not Working!!!. Autoplay is not working and randomly stops one episode in while other times the thing will play all night long when I fall asleep. The app is poorly designed and simple features like the ability to skip credit scenes and title sequences are missing yet the price is still the same NFlix. Why do you have to pay for a headache? How can this company not build an app properly? You have billions of dollars. Last time I canceled because the app was falling apart and riddled with error messages that even uninstalling couldn’t fix on my phone and tablet. And they have no appropriate customer service. You guys have no respect for your customers and that’s why you’ll always be second or simply lose them over time to better streaming services. Maybe I’ll just cancel every other month and keep signing up for the free first month option so I can cheat you as much as you’re cheating me.

Love it!. I’ve had issues in the past but it seems that they actually read the reviews and fix them. I had an issues where I would get logged out for NO reason. No longer an issue so thanks. I would love to see you guys add a download feature without charging us extra. You know you can watch videos offline. I would also love to see that we can make actual account changes. Some people have not have access to a computer to do account changes. You could make more money by allowing people to subscribe to channels and what not. Please consider these! Update: 1/7/23 It seems like when I play it show the first time I get no sound. I know it’s not my phone as this is the only app where I have issues.

Absolutely over it. I am SO tired of paying for this stupid service. If it didn’t have all my favorite shows, best believe I would take my business else where. First of all, It is ridiculous to pay a fee for a streaming service then still have adds that last for what feels like forever (not to mention the SAME ones over and over and over). Secondly, this app CRASHES all the time. Thirdly, I’m tired of it taking a million years to load just to tell me “we can not stream this right now” WHAT?! And lastly, it never remembers where I left off. This drives me INSANE. especially bc you have to watch double, triple, quadruple the adds if you’re having trouble finding where you left off. And before anyone tells me it’s my phone or cellular provider, I pay for Netflix, hbo, Disney +, and I don’t have this problem with any of them.

Bad to worse. Live tv I’d subscribe to in a heartbeat but can’t because my son who’s on my plan goes to college 80 miles away. If I get live tv (when I did) it locked him out because he’s not in the same house or town. You can easily see that he started out on the plan on the same device in the same town and can’t use it once he leaves back to school. We’re not even far enough away from each other that we’d have different programs other local towns. We’re not both going to pay $70 with him in college and me as a single mom. Figure it out. IP addresses. It can’t be that hard. Lots of UI problems lately that make this app worse than it’s been. Roku and iPhone you either can’t remove continue watching or you can and they keep coming back… months after you watched the.

Anyone else disappointed with new update?. Just curious if anybody else is having trouble with the new update. There have been many times that I’ve been watching a show on my iPad, then all of a sudden it stops and an error message comes up saying I can’t watch the show in my region. I’m in the United States people! And then I try other shows and it gives me that same message. I’m also having trouble with the show playing and then all of a sudden it jumps back to the very beginning where the television network logo comes up and then it will jump back to where I was watching. I don’t know what’s going on. It was working fine prior to this update

It’s awesome but has some cons. Ok this app is amazing but here are some cons a lot of the time when I press on the app it just turns off and I tried powering off my phone two times it still didn’t work :( and it sometimes turns off while I’m trying to watch a show and when I go back on it. It also rewinds a bit :(also it needs to add season 2 of 911 :( because if you try watching season 3 with out watching season 2 you will be completely lost:( also sometimes it puts me on a different spot on a episode of a show than where I was on that episode :( but I do like all the variety of shows and movies it has :) although I talked a lot of bad on this review it overall is a amazing at app! And these are just my opinions :3

SCAM. I went in to start off with the one month free trial, but I was charged incorrectly. I had to talk to four separate people and it took five days to finally get a refund for an error on Hulu’s part. The whole thing made if feel like a scam where they hope you don’t notice the missing charges, and even if you do you need to go through all the steps and take your time to try and correct their error. At the end of it all I was not even offered any compensation(like a free month) even after all the time I spend trying to fix their error. Besides that, who would want to pay money and get ads? For $12 per month you get no ads but even that subscription has many things that you are unable to watch. Also, even if you get the subscription that is “ad-free” you still experience ads with some shows. I definitely would not recommend.

Not much disability access. Please do you like other apps like Netflix, would you pay your monthly subscription you have access to everything. Also where is your audio described content. Shows like a law and order SVU on other apps that had it before you bought it had all the episodes I have described. I haven’t found any of yours they do. I’ve been away for a few years thought I would come back and check it out. I’ve got a few weeks left. I may leave again if I cannot find the other describe content I need. Otherwise you have a great library of shows and movies. Would like to appreciate all of it, but I’m not going to pay monthly subscription and then pay more on my heart for shows. Not fair to ask that.

It’s a Pain. The app is extremely frustrating. Shows I am watching sometimes lose my place (season and episode); the show gets reset to the beginning of the series and I have to search for where I left off. This leads to erroneous notifications on the number of “unwatched” episodes, which makes you have to check to see if there actually is a new episode to watch or it’s just telling you that you haven’t watched the episodes, you know, you’ve already watched. This coupled with unfriendly navigation and the sometimes 4-5 minute blocks of commercials makes this app unbelievable frustrating. That being said, I don’t get rid of it because there is a solid selection of programs and some really good originals.....for now the good makes the bad barely tolerable.

Needs a fix but good. I love the app. Easy interface with a great selection but, commercials please fix them, I’m okay with the breaks and it makes sense but why another set of commercials just because I rewinded it 10 seconds? It doesn’t make sense, it should skip passed them since I already watched them I shouldn’t be penalized for wanting to replay a part of the show. Is there a wider variety of commercials also? I seem to always get the same ones. Another thing that really really needs fixing is the buffering icon in the middle of the screen when watching on my laptop, if I so as rewind a few seconds back it will stay in the middle of the screen and my only option to get rid of it is to reload the page, not only does that not continue where I left off but it’s could also be susceptible to ANOTHER COMMERCIAL BREAK. Please fix

Lots of content — buggy. Since your newest update, I have to periodically delete and re-download the app. Otherwise the app will not let me search or watch anything I haven’t downloaded. It behaves as though I don’t have an internet connection, though I clearly do and all of my other streaming services work fine. It works fine after deleting and re-downloading the app. Logging out and signing back in, as well as rebooting my device, doesn’t work. Annoying having to delete and redownload several times a day (don’t judge — I’m on vacation and binging a lot of anime). Good job on the amount of anime you have as well as offering subtitled and dubbed versions of each episode. Otherwise I wouldn’t bother dealing with issues!

Not showing watched. Many times, I finish an episode with less than a minute left and when I go back to the menu, it says resume episode, then restarts episode. I don’t want to watch it again, I just watched it. I want it to show that I watched it so it is not sitting at the top of my stuff like it is new. Sometimes I will restart the episode, fast forward to the end, then wait for the time to get down to 0 so that hopefully the episode will show as watched, which it doesn’t always do. There are currently 3 shows that I have completely watched, but say resume episode and I don’t know how to get it to acknowledge that I watched it. There must be an easier way! It’s bothersome.

Shows watched. For some reason, several of my shows display episodes unwatched since the first season, first episode even if I’m all caught up. I’ve tried re-watching the last/most current episode of each show to change the status to “all caught up” and I’m still not getting that status. It would be helpful if I could check which episodes I’ve already seen or check that I’m all caught up so I don’t have to try and re-watch episodes and I can be notified of new episodes. It’s really annoying to have to re-watch episodes or even trying to fast forward through episodes, but having to watch commercials to fast forward. Please don’t make me re-watch all episodes from the series premiere just to show that I’m all caught up. Please fix.

What the hell. So, I’m one of those people that likes to rewind on my favorite scene. So, I loved it when more streaming services added the fast forward and rewind ten seconds buttons. However, is there any reason that they need to be in the middle of the screen blocking everything? Does the screen need to be dimmed when it does this? Short answer. NO. What worse is when when your pausing or using the 10sec but and hit anywhere else on the screen, either to close the dimming or by accident, the show will skip to wherever you touched. Dudes that’s what the bar at the bottom is for. You tried to make something more convenient and instead made it aggravating as hell. Literally just had the show start over twice because of this idiotic feature and I wouldn’t let me skip the tv shows channel thing that before. So, I ended up watching it three times. Seriously, not useful at all.

Some things that just make me alittle mad. So I decided to watch on this. When I started the episode of a show I watched I noticed there were three add things all of them were 1 minute and 30 seconds long not to mention the ad before the show began which was 30 seconds long that’s a total of five minutes worth of ads then I don’t even care about can you just have 30 second ads I’m kind of tired of it and I feel like I’m watching just add instead of the show also I do you watch anime but some of my favorite animes aren’t really on there some are from crunchy roll but every time I check there’s only two animes from Crunchyroll and I’m other animes I try to watch don’t have dubs like one of my favorites hanagai. These are just small changes I want