Uber

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Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.

Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.

Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.

Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Have a question? Visit uber.com/help.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Uber App Description & Overview

The applications Uber was published in the category Travel on 2010-05-21 and was developed by Uber Technologies, Inc.. The file size is 316.69 MB. The current version is 3.317.10003 and works well on 9.0 and high ios versions.

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Improvements to the rider experience
- Refined user interface
 
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.

Uber App Tips, Tricks and Rules





Uber Reviews

12ek12koc34er

You have no clue!  12ek12koc34er  2 star

I ask for a ride. You say yes with the Wrong address. I correct you and you still send him to a different address up the st. I have to walk up the street after major back surgery. This is the 2nd time! Not pleasant, fun, or easy!! Your cost is approximately 6 to 7 dollars more then Lyft. GUESS WHAT? No next time!! That is a huge difference!! Huge!! I know because I have taken LYft numerous times.

Wamwiguto

Cleaning Charge  Wamwiguto  1 star

I was charged $150 to clean a mess I did not make...paying for it, since upon challenging it, I was made aware that there was no recourse because it was past the 3 months window per policy (I was never notified about the charge). Deleting the app. I hope have a better experience with Lyft.

Squidwid

Update  Squidwid  1 star

The updates are too much. Why I’m going to delete this app from my iPhone

App-a-holic dk

App issues  App-a-holic dk  2 star

Tonight my friend and I went out to a restaurant and we called an Uber. When he arrived, we realized we needed to change her destination so she got on the app to try to change it. It took her a long time to receive the confirmation and allow us to proceed to her destination. At this time, two hours later, she still has not received confirmation of payment. When I tried to change my credit card information the app did not allow it. There is no save button. I cannot change my credit card therefore I cannot Request a ride and have a form of payment.

1@Ana

System glitch!  [email protected]  1 star

It is a while that I don’t have access to the car ordering system. It goes all the way to the end, but at the last step, it says verify card, and then it says there is a payment issue. I don’t understand what is really the problem because I don’t have a payment problem, and if there is anything how do I know what it is to fix it?! I’ve tried everything, but nothing works. I am so frustrated. I deleted my account and tried to open another account with another card, but when it comes to email address and phone number, it says these are taken before! Can anybody help me to solve this system glitch?

kenzie 82786196963

Glitch in New Update  kenzie 82786196963  1 star

You are no longer able to pre-schedule an Uber. I am not sure if there is a glitch with the new update, but now I am going to have gamble on whether or not I can get an Uber to where I need to go. If I can’t get one, I will lose hundreds of dollars that I have invested in this vacation. Please fix the new update so that we are able to schedule Uber’s ahead of time.

Joeyhasbeen

Fast  Joeyhasbeen  5 star

Fast and nice driver.

Shopzit

Worked well  Shopzit  5 star

Attracting some good people to your business model. That says a lot. Jared was a young Marine working two jobs.

Frustrated🤬

Unreliable...  Frustrated🤬  1 star

I requested an Uber and of course it was paid for in advance from the airport. The driver must have missed me even though I text him ( through the app) and told him what I was wearing and what color my suitcase was. He never tried to call nor did the app say if he arrived or not. Later, I looked back at the trip and found out that he picked up someone else because the drop off address was not mine. I tried to contact Uber for a refund but NO ANSWER or RESPONSE to my concerns have been made. Oh and there was another person at the airport with me who was having the same experience (charged but still didn’t have a ride).

Big Seahorse

Not perfect, but infinitely better than lyft.  Big Seahorse  5 star

Okay so here’s a brief list of things the developers could do to improve the user experience. 1. Have a basic test to make sure drivers understand the languages they claim to know. 2. Improve your maps. It’s a common occurrence for the navigation to end up taking us down a route that is impassable. Especially when it tries to have my driver cut through gated communities. Not sure if I’m being charged for the extra distance but either way it’s an annoying waste of time. 3. Offer regular promotions to keep drivers interested in the program. I can usually get a ride but you’ll improve wait times and user experience if you’re able to draw in more business. Thanks.

keeping’ on

Can’t contact driver by phone  keeping’ on  1 star

Calling driver to give specific instructions for complicated pick up point doesn’t work

send without a nickname

Not the best  send without a nickname  2 star

This driver drove past my street two or three times, he then stopped on a parallel street to do the pick up. I had to send him my phone number and get him to call me. This trip normally costs under $20, I was charged over $24 for this one, he is not a great driver either.

wymah

Unhappy  wymah  1 star

This was my first time using Uber and I booked and didn’t realise it was immediate. I cancelled via chat and was charged $10 for 6 minutes of typing in chat with driver. I explained and I think the charge is unfair. I rebooked and had a wonderful drive with a very kind driver. May I have a refund of $10 please as that’s just not fair! Thanks and please reply to This note asap Morny Cochrane

La_Smyth

Not a fan of the new icon  La_Smyth  3 star

Especially on the Apple Watch, it’s all jagged and pixelated.

Ja4it

Would be good to provide special instructions..  Ja4it  3 star

Easy to use app, however need one major improvement.. an ability to provide special notes or instructions at the time of booking... I had a special need today but just wasn’t sure whether the vehicle I would get would be suitable so I ended up having to cancel and organise alternatives... Hope this helps

Verah53

Driver came to wrong location  Verah53  1 star

It’s not right to charge me $10. I want refund

DavidS7900

Driver did not stop fare when I got out  DavidS7900  1 star

This driver drove on from Randwick where I was dropped off to maroubra resulting in a massive over-charge. Be very careful he doesn’t rip you off

craig lane

Wait time ??  craig lane  2 star

We waited for driver for over 6 mins ????????????

binhvanlenguyen

Wrong charge  binhvanlenguyen  1 star

We wait at the airport and female driver could not come then we got charged for cancellation 5us$.why?sep 12

knick_007

Used to be much better  knick_007  3 star

- Like other users I have noticed a lot of ghost cars. Tell me a accurate time! If the driver is 10 minutes away I can finish getting ready and be waiting outside. The arrival times will go from 6 minutes away to suddenly getting a notification “arriving now” - My house address directs drivers to the wrong street. I don’t know if this is google maps or whatever Uber uses but it’s very annoying

Irish256

App doesn’t work in my country  Irish256  1 star

Ireland has a terrible public transport system Uber would be so much more convenient over here instead of haven’t to get a lift to the bus station and then wait for a bus .... please get Uber in Ireland

orodreth_

Reliable but not good for frequent travellers  orodreth_  3 star

App user experience is good. However uber app not allowing users adding multiple phone numbers from different countries makes it a nightmare to call a driver when travelling. SMS notification does not arrive until you arrive to the destination country to change to phone number. Each time you change a country you need to spend 5-6 mins to change your phone number on the Uber app. Why don't you let people add multiple numbers?

domnicbarr

Great absolutely brilliant  domnicbarr  5 star

Very good app. Very user friendly.

sineadcam

Charged for a trip I never took  sineadcam  1 star

This was my first Uber and the driver never turned up and then charged me for a trip I never took

Nommye

Problem with car  Nommye  2 star

Hi it was my first ride , However, when driver came his car window were open and i asked him to open air conditioner but it was not working and it was very hot . And he told me that this car belongs to Uber and they ll sort it out so I didn’t argue cuz I don’t have an any idea that uber provides car or not to their drivers . So i get off to my destination. So i hope my review ll help to improve Uber’s quality.

Sambo_freshfit

Good customer service  Sambo_freshfit  5 star

Helpful guy

Kenmoa

Bad .....go for the german taxi app  Kenmoa  1 star

I cant hail any cabs. Uber has blocked me out, keeps asking for payment setup.

Shell2833

Bring Uber pool to Ireland  Shell2833  4 star

Love the app but wish you would bring Uber pool to Ireland!!

Alii.Alex

Great App but needs more precise location service  Alii.Alex  4 star

I love Uber but I’ve found my Uber driver ends up stopping at the wrong location to pick me up because of the app.

Worlds Greatest Elf

Brilliant App But Could Be Better  Worlds Greatest Elf  3 star

...I would allow an option to book a cab at a time in the future and to set up to pass/stop at multiple places on a journey...


Uber Comments


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