Uber

Uber application logo

Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.

Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.

Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.

Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Have a question? Visit uber.com/help.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Uber App Description & Overview

The applications Uber was published in the category Travel on 2010-05-21 and was developed by Uber Technologies, Inc.. The file size is 260.27 MB. The current version is 3.267.10002 and works well on 9.0 and high ios versions.

More control over when you share your location with Uber. Now you can choose between “While Using the App,” “Always,” and “Never” in your location settings.

Uber App Tips & Tricks





Uber Reviews

Gummodude

Customer service ripped me off  Gummodude  1 star

On the first day of using this app in Las Vegas customer service refused to correctly resolve a cancellation fee I was charged. I was in the appropriate place at the appropriate time and the driver was not there yet they refused to correct this. Will not use again.

Erchief1

Helpful  Erchief1  5 star

Very helpful APP, thank you!

Janebalane

Corrupt money stealing company  Janebalane  1 star

I had 2 drivers cancel my ride and charge ME a fee bc they couldn’t find my address. Even after speaking with the driver asking if he was sure he knew where the address was and Uber said they canceled on my correctly and refused to remove the charge. Yellow cabs & lyft for me now. Screw you.

parker123456123456

No Protection for No Pick Up  parker123456123456  1 star

Had to pay a $5 fee because the driver never picked me up but didn't cancel the pickup. Sat parked a few blocks from me, hung up on all my calls and never came to get me. Waited 35 minutes for a "2 minute" pickup. Ended up calling a Lyft and had to pay the cancellation fee from Uber even though the driver drove right past me and refused to pick me up. Ricky in St Pete, FL. Terrible. I've used Uber for years but am done with this company. Lyft from now on.

10384748291

Unsatisfied  10384748291  1 star

The app told me my driver cancelled my ride that was 10 minutes away, then made me wait 5 minutes for a new ride. When the new ride was selected it said my new ride was 25 minutes away and wouldn’t let me cancel without a fee because the driver was “already on the way”. Very dissatisfied, will avoid in the future.

Lulu9567

Uber bag - fail, doesn’t work as it should  Lulu9567  1 star

Hey programers, where is the option to select a car which can hold a regular 4 passengers luggages on Uber Bag options? When my father requested the service UberX Bag from the Guarulhos International Airport (Brazil) randomly came a Palio Weekend, such a small car for this service, especially for operating in a place where usually people needs bigger cars for the travel luggages. Feeling forced to cancel and pay the fee, he tried for the second time on Uber Black Bag, AGAIN he was forced to cancel because it was coming a Honda HRV, OBVIOUSLY again charging another fee for the cancelation. We end up in a regular airport cab, all because the Uber services are not enough to support a 4 family people who needs to carry travel luggages, you should fix that soon if you don’t want to loose more credibility! Another complain is that the app seems to want insist in pick places which it shouldn’t appear. On that day cited above we were on the arrival terminal and the dummy Uber software insisted to set our location on the Departure Terminal, even setting manually our position!! :/

Sshadds

Last update removed trip history  Sshadds  1 star

My last trips seem to be erased following the last update, as well as my passenger rating. Not sure if it's possible to get that back...

AlvaM093

Crap  AlvaM093  1 star

I use uber almost every day to commute for work. Ever since then, the prices have gone up ridiculously, from $18 to $30 every ride. Second, gps is horrible as well, prolonging the ride only to have passengers pay more. Will stop using once and for all.

Random_Ted

Error message no error code  Random_Ted  1 star

We successfully used the app one time, then when trying to use it for the return home we received an error message with no error code no way to remedy the problem no way to know what the problem is so here we are using a taxi instead A+ app Uber you got a real gem here

Swagner21

I’m not sure who my original driver was but...  Swagner21  1 star

I’m not sure who my original driver was but he was very rude to me and kept insisting I was in the wrong place when I was in the correct place he eventually canceled on me after 15 mins was incredibly abrasive and hostile I have a picture of his name but am not sure how to post it but I really am a fan of your app but this guy should not be driving for you

Stumidd

Not so cheap anymore  Stumidd  2 star

Used to be a cost effective way to travel but the price has risen 30% on my usual trip in 12 months, just under the price of a traditional taxi/cab service. App always shows several drivers under 2 minutes away from your location and when you book the nearest is 6-10 minutes. Also have noticed lately the gps for the uber drivers seems to take you a longer way, always asking the driver to turn here or there instead of going 200 meters past the faster route only to double back. Service is getting dodgy in Sydney Australia.

shiforbrains

Terrible customer service  shiforbrains  1 star

When the app had a bug and charged me double for a ride without any surcharge present on the receipt, customer service refused to acknowledge the issue or provide any support. This company lacks transparency and honesty. I'm becoming a Lyft rider now.

Eddie24601

Can't add PayPal account  Eddie24601  1 star

I get unavailable error

xEmilyG

Amazing But Some Improvements XO  xEmilyG  5 star

I love uber, best way to travel and usually very very fair with pricing. Improvements: 1. Please have the drivers closest to the pickup destination be the ones to accept the uber order. If they’re not available that is understandable, obviously. However, please try and get the closer drivers to the pickup destination to be the ones to do accept the order. 2. I read another review about some drivers with bad odours in the cars or on the drivers themselves :/ yes I’ve had that experience. And it’s kinda gross! So as a company maybe have a chat about that. Especially gross when some people have to go on long drives with a yucky odour 3. I’ve had a few silly drivers who go on the other side of the road or they drive up and down trying to find me, or they can’t seem to find me when it’s quite, quite clear on the GPS where I am. Even when I stand exactly where the GPS dot point thing is, they still struggle to find me. Some drivers need to be a little more observant, especially when the pickup destination is very very obvious and clear. Helpful tip for people who use uber: ——————- What I do to get a slightly cheaper fair is to walk as much as you can towards your destination, it reduces the fair and can save you a few dollars. I usually walk 10-15 minutes towards my destination and I save at least $3-5 Other than that, uber is awesome and I love it so much ❤️ it’s my life saver in so many situations!! P.S ~ It’s so great to see so many drivers with lollies and water available for their passengers, it’s so great!! I also love how some drivers make conversation, offer the AUX cord or make you feel very welcome. It’s great to see uber is thriving and become something so popular and working out so well!

Doctor Marple

Driver Unprofessional  Doctor Marple  1 star

Great idea when drivers know how to read a map and find you and when they have good communication. Really annoying when a driver cancels a ride and I still get billed (having to claim back a refund later). And really annoying when suddenly there’s a surge in pricing and the original booking was cancelled by the driver because they couldn’t find me and so I end up paying a lot more for a ride. Oh dear! So many complaints. And I left feedback directly with Uber and they’ve never responded.

Mullions 12

It’s ok⬇️  Mullions 12  3 star

When you have a price for example : $8-$14 that’s pretty cheap for a trip... then sometimes when you get off the app or the page it refreshes and gets really pricey and sometimes it stuffs up and glitches but overall it is actually really good

love gomez

Shooting fish in a barrel.  love gomez  1 star

Booked a ride for my son at 7.30pm for a ride a 9.35pm. Quote d a price $18 ish. Get a text a 9.32pm to say Uber is busy so the price has gone up. No quote. Get charged $28. Get stuffed Uber.

Adeetitito

Surge price is rubbish  Adeetitito  1 star

Will be going back to taxis

Exoponential

To the reviewer saying the driver was unprofessional  Exoponential  5 star

Suck it up princess. From what you’ve said, I think any decent human being would’ve gone back to give back whatever the a previous customer had left in their car. So I commend that driver because he/she showed unrestrained consideration and heart for people. Can’t say much about you though.

Hush shsj

App not working  Hush shsj  2 star

Doesn’t show any car in map right now..!!

jjrk_

`ฉำฉาจุรี÷ jjrk_ 3 star

@moomanoww: มันมีแอปแบบตั้งตี้ไหมอะ ต้องการกินอันนี้ แต่สี่จ่ายสาม หาอีกสองคนใครก็ได้ เราว่าถ้า uber หรือ airbnb มันมี อันนี้มันก็น่าจะ…

cravyajay

Ajay Ghai cravyajay 3 star

@Tejaswee90 @Uber_Support You can claim refund if it's the drivers fault and not yours

RoxyLocutora

Roxy González RoxyLocutora 3 star

Odio que la escuela quedé tan lejos y trasmano del domicilio de mi dni #Remis #Uber #EleccionesArgentinas #YaVote

maniacmom1221

My First Uber!  maniacmom1221  5 star

After reading some of the reviews, I honestly wasn’t sure what to expect. But I really had no choice - I needed to leave my car at the mechanic for a couple of days for repairs. Baseer was right on time. His car is clean though a bit warm. Raining today so muggy weather so when I asked for a little air conditioning, no problem at all. We had a great conversation the entire ride home. What a fantastic young man. Since this was my first time using Uber I am hoping that every future experience is as good as this one! Thanks Baseer!

maymayuan

Very poor route calculation  maymayuan  1 star

Uber has a very poor route calculation and you have no autonomy over anything for a current trip. Prepare a 30+ mins buffer if you want to get anywhere via uber

B-Merritt

Horrible  B-Merritt  1 star

I got picked up at about 1:00pm we dropped off the guy that was in the car before me on our way we received 2 more people to pick up both of them miles a part and dropped them off before finally dropping me off I was late to were I was going because the time they said I’d arrive was wrong

Vero2982

Disappointed  Vero2982  1 star

I always use uber when I come home from a business trip and today the app was not working saying the network was not connecting. I had to use lyft hopefully you can get it fixed so this doesn’t happen again.

perla cardenas

Terrible.  perla cardenas  1 star

I only use this app because 1:I have no other way to get to work and two the same drivers are for uber and Lyft.They give a route longer (when these is a shorter faster one) to charge you more, the drivers are worst and they will take your money from your account without you knowing! CHECK YOUR ACCOUNT FOR UNAUTHORIZED TRANSACTIONS!

candymanvandyfan

Charged my card 15 times and never came  candymanvandyfan  1 star

Charged my card 15 times and never came to pick me up.

tmjonesinbmo

Terrible app  tmjonesinbmo  1 star

This app desperately needs work. It arbitrarily changes dates and times selected then bills you when you have to cancel. My suggestion - fire your developer and find someone who knows how to develop apps. I’ve switched to taking taxis!!

Abdul-MiMi

Can’t login, always errors  Abdul-MiMi  1 star

Worst app ever, I cancelled my appointment because this app doesn’t work, hanging.

99tay

Don’t ever ride with Uber.  99tay  1 star

They are not at all friendly to drunk people which is who is supposed to be using it. Yes I got way too drunk and threw up but now I get a bill for $150 you’ve got to be kidding me?! I can clean that up for $20. And then the driver didn’t even speak English on top of all of it. Uber can go to hell, taking advantage of drunk people like that is absolutely despicable. Please ride with taxi services. They are nicer and easier to deal with, not to mention you help the local economy. Do you’re research on cleaning fees and assess by case by case basis. Don’t charge a flat rate Uber. The car was a piece of crap.

Makarov89

TRASH!  Makarov89  1 star

The title says it all, UBER is TRASH


Uber Comments


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