Uber

Uber application logo

Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.

Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.

Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.

Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Have a question? Visit uber.com/help.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Uber App Description & Overview

The applications Uber was published in the category Travel on 2010-05-21 and was developed by Uber Technologies, Inc.. The file size is 281.99 MB. The current version is 3.308.10000 and works well on 9.0 and high ios versions.

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Enhancements to our accessibility features
- Improvements to localizations in the app
 
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.

Uber App Tips, Tricks and Rules





Uber Reviews

Mercer's

Sammy  Mercer's  5 star

Sammy was great!

sweetheart 8

Review for Clayton  sweetheart 8  5 star

Clayborn was great. He knew where was going & had friendly conversation.

r8205

1st Uber  r8205  5 star

Very easy, quick pick up & fast service.

kayers

I time using Uber  kayers  3 star

Had trouble canceling trip. Driver pick me . I hope Uber is not continuing to charge my account.

nyambu

Car smell  nyambu  3 star

The car was smelling of cigarettes so bad, some of us have kids and have health issues please add an option for smoking and nonsmoking vehicle. Thank you

littlebit1417

Done with uber  littlebit1417  1 star

They keep double charging for me and will not give me my money back i continue to email them and no one is replying back not to mention the drivers are rude

AdamMartinez

It maybe worth it.  AdamMartinez  1 star

I’m going to list the pros and cons as this app has cracked doors for me. So here they are; You meet great people who will offer you other jobs if it have another career. You sometimes get great tips and can make $30 in one hour. You have fun trips sometimes when you have a nice destination like to San Francisco or Yosemite. It’s fun sometimes. The cons; You meet a lot of arsholes, drunks, people with no class, racists, people who will think they are better and superior than you, creeps, prostitutes, homeless, and pick up people in really shady parts of town. Other careless drivers almost hit you on the road. Bad roads take a toll on your car. It is tiring some nights. People eat in your car and spill stuff in it, want to throw up in it. Dent your car, scratch it. Sometimes you make $3 a ride, $1 of those dollars has to be spent on gas so you net $2 total. You can make $30 a day or $150 a day. Weekends are the best, it’s not even worth it driving in the day as small towns are flooded with Ubers. Only do rides with a surge and avoid picking up people who are 8 minutes away. Stick with 5 minutes or less to avoid wasting gas. You’ve been warned. This will save you months of headaches. Only do this until you find a real job. It gets you through hard times.

Luddite all night

Beware  Luddite all night  1 star

I selected a destination and the Uber app auto-populated the final airport destination. Uber then charges me almost $10 dollars more indicating I entered an incorrect address. The address they populated. Additionally the driver gave no indication the entered destination varied from the actual destination, or that there would be a different fare. Zero transparency. Zero accountability. Uber listed the destination as the “Main building”, they said I should have entered “Terminal B”. There’s a difference? Are they truly a $10 difference in distance? Never again, deleted and done.

Dah-Dah03

User Friendy  Dah-Dah03  5 star

For new comers!

sam1033

Never been able to request a ride. Poor Cust. Service  sam1033  1 star

For the life of my Uber account I have never been able to request a ride. It seems there was an issue with my phone number being associated with 2 different emails. When I my first email didn’t work I tried signing up with a new account. So I deleted the account associated with me outlook email and waited 30 days. I again tried to request a ride and my account was disable for security reasons. I have 10+ email responses and messages from the help tab in the Uber app saying the same thing (sometimes exactly the same to the character) that my account was disabled for security reasons but should be fixed. I’ve been stranded at locations after closing hours without a ride because I was told my account was fixed but it wasn’t. Customer service has been as helpful as they can be with their copy and paste responses. They told me to try to change my payment method. Account disabled. I’ve tried logging out of the app and logging back in. Locked out of my account. And cannot even log back into the app to get the the help message i submitted so I have to submit a new request to get in contact with customer service. If I could call and talk to a real person to get some information on why this is happening maybe I could be a paying customer. I’ve tried sending nasty informational messages with my problem and I’ve tried sending monotoned informational messages. Nothing has allowed be to participate in this technology. I tried giving up on Uber and switching to Lyft but there are not many or no drivers in my town when I needed a ride. So this app get 1 star. 0 stars if I could because I’ve never been able to use it for its purpose. To request a ride.

Ncbchdk

Costs raised and changed.  Ncbchdk  1 star

Uber raised their costs. The same trip I take daily went from $7.50 to $8.60 without warning. I take a trip that cost $19 and on the way back the exact same route it cost me $26. That's with no surcharge. I work with people who also drive uber who warned me also. Watch your trip costs. Uber will take everything they can get away with.

Natejax2213

Yeah  Natejax2213  5 star

Yeah

Jakey 180

Jakey 180  Jakey 180  5 star

Hektik

rrfrtygfgg

App is inaccurate  rrfrtygfgg  1 star

The app is inaccurate and the driver then cancels the trip charging the clients. I have had to pay over $100 in the last month because the app is so inaccurate. Would rather go taxi or private car hire

mrdewplove

Deep love  mrdewplove  5 star

Didn’t like my jokes and I’m a professional comedian 🙎🏿‍♂️

michael 8750

Well done Rick  michael 8750  5 star

Rick was great he was patient and just a great fella

te rangi marie

Great !!!  te rangi marie  5 star

Great driver knew where he was going. Also was very personable and knowledgeable person and knew a lot about the area.

bodene beitzel hinchy

Logging in  bodene beitzel hinchy  2 star

I have purchased a new phone, therefore I have tried to reinstall Uber. The problem is it won’t let me log into my old account?

Dicknkob

Best Uber ever  Dicknkob  5 star

Very good Uber, best in Sydney would definitely recommend, and ride with him everytime !!!

bmarieeeekk

So infuriating  bmarieeeekk  2 star

This app is such a waste of time. Tells you a new error every time you try to sign in. Says it doesn’t recognises my email address, then says it does. Finally manage to re set my password, and oh look, it doesn’t recognise it, after confirming everything? Not only is it a waste of time, you then have to wait for someone to get in touch with you about this issue. Too bad if you had to get somewhere, which is exactly what I needed.

rolig77

Disappointed  rolig77  1 star

I was charged $5.09 and I didn’t even ride with any car on 07/21/2018 . It’s not the money it’s the fact that I feel robbed

frequent_flier

Promo scam  frequent_flier  1 star

Über lies about the promos - especially the “first ride” or GMAP promo. No valid way to enter the code, so you end up paying out of pocket, then when you ask for help, they say you have to upload the promo screenshot....which disappeared once you signed up to Uber n booked the ride. Fakers. Go with Lyft - they actually do what they promise.

eurovisionaire

Allow us to pick drivers  eurovisionaire  2 star

They should allow us to pick the drivers that we want. Base on my experience I have some drivers who are lost going to my pick up location and I have drivers that cancels the pick up for the last minute. It’s really really annoying.

holldeez99

Terrible service  holldeez99  1 star

8/10 times the uber drivers i get matched with are rude and unprofessional. They give you only 2 minutes to come outside and if you just so happen to be walking to the car between when it reaches 2 minutes they will cancel and completely be rude about it and make you wait for another one in the rain.

buttermilkman

Charge me for late driver  buttermilkman  1 star

On two separate occasions, driver got lost on their way to pick up! I was charged for WAITING ON THE DRIVER! GPS TRACKER SHOWS THEM TURNING AND REVERSING DIRECTION

elizabeth4ever

I want to be contact for Uber regarding unfair charges!!😡  elizabeth4ever  1 star

Unfair charges on my credit card ... I took uber couple years ago , services and wasn’t so bad like these days .. app got frozen then uber share wants customers walk to get uber 6 to 9 minute to meet a driver !!! The app doesn’t say about the walking time before you accept to get share uber !!! Uber charged 4 times for just one ride !! 😡I refused to walk to meet a driver blocks always from my home !! I have uber because I got really strong pain in my leg and I couldn’t drive my car so this uber wants me walking for blocks to meet the Uber drive !!!

The Sustainable Banker

Needs simplification  The Sustainable Banker  4 star

Surprised the app is as busy as it is in 2018. Choosing between Uber X and XL is fairly simple but confirming ride is not. I thought I confirmed a ride, texted the driver, then the app switched drivers which was frustrating. I’ll keep using it because it’s functional and better than other options but UX would rate a 3 at best.

Princes2theking

Language preference  Princes2theking  4 star

It would be nice to have an option for language preference. I do not speak nor do I understand Spanish. It is a great challenge when your driver doesn’t understand you. This situation has cost me financially and emotionally.

What is Uber Doing

Wen did not drive me any where!  What is Uber Doing  2 star

I got into Wen’s vehicle (grey camery) he said he was not my driver and I had to get out of his vehicle. Why was I charged $7.50? I get another call from another uber driver saying, she was also my driver. But, she was at the location where l wanted to be dropped off at. NOT AT THE PICK UP LOCATION. My account is pending $14.70. All of this in one evening. I’m done with Uber!

mofaiq

Can’t login to UBER  mofaiq  1 star

I don’t know why the hell i am not receiving the sms code for Uber login

teebs 001

Crap  teebs 001  1 star

Like the guy above said, Crap!

eadebid

Wonderful service  eadebid  5 star

It is a great app and service you will not regret

odunayo B

I am not receiving sms code  odunayo B  1 star

Hi Uber, I just downloaded the app recently but I have been having issues getting my number verified I can’t receive sms code and I have tried multiple times ,please rectify this issue

Gansteins

Poor service by Driver  Gansteins  3 star

I requested a trip, 10minutes into the request the Driver never called neither did he pick up call my call yet. You want to charge me for your Driver’s negligence. So sad

Dele7302

Nice app  Dele7302  5 star

Nice app, nice service

Eskobah

Well Done  Eskobah  5 star

Keep it up.Execellent service.Quick response. I have enjoyed using your services.Big up

adapele

Hello,  adapele  5 star

Try make the fare abit more reasonable & affordable for all, asides that we good

Judeoo

Excellent service  Judeoo  5 star

It was a jolly a good,comfortable and smooth ride.

zee2112

Not very reliable  zee2112  3 star

Uber app doesn’t provide the real ETA in Nigeria. I’m having to cancel severally because by the time I call the driver 5mis after my request he/she is 10mins or more away real time. And getting Uber early mornings is a challenge. Not very impressed.

yhemzy

Types of cars used by uber  yhemzy  3 star

Uber now uses all sorts of low grade cars. Not nice😞. Shoulda just maintained Toyota Corolla at least.

Nommye

Problem with car  Nommye  2 star

Hi it was my first ride , However, when driver came his car window were open and i asked him to open air conditioner but it was not working and it was very hot . And he told me that this car belongs to Uber and they ll sort it out so I didn’t argue cuz I don’t have an any idea that uber provides car or not to their drivers . So i get off to my destination. So i hope my review ll help to improve Uber’s quality.

Sambo_freshfit

Good customer service  Sambo_freshfit  5 star

Helpful guy

Kenmoa

Bad .....go for the german taxi app  Kenmoa  1 star

I cant hail any cabs. Uber has blocked me out, keeps asking for payment setup.

Shell2833

Bring Uber pool to Ireland  Shell2833  4 star

Love the app but wish you would bring Uber pool to Ireland!!

Alii.Alex

Great App but needs more precise location service  Alii.Alex  4 star

I love Uber but I’ve found my Uber driver ends up stopping at the wrong location to pick me up because of the app.

Worlds Greatest Elf

Brilliant App But Could Be Better  Worlds Greatest Elf  3 star

...I would allow an option to book a cab at a time in the future and to set up to pass/stop at multiple places on a journey...

Malau14

Extremely bad for short trips  Malau14  2 star

The fee for cancelling is higher than the price for short trips so a lot of drivers in Asia will deliberately drive around in big circles to avoid picking you up so you'll cancel costing a lot of money. There's literally no punishment for the driver as it's impossible to rate drivers without completing a trip.

P16373

Too expensive  P16373  1 star

Charges 5 euro for cancelling, ridiculous, stick with mytaxi

Maymaywong

Frauds, always overcharging  Maymaywong  1 star

Terrible, constantly overcharges me and add extra transaction fees and pretends it's my bank not them.

Meh,ehmehhhhh

Won't let me order one and says my payment method is invalid  Meh,ehmehhhhh  1 star

It's annoying and it's not letting me order an uber!

Kay~more

Ms  Kay~more  1 star

You’re service is starting to be poor.

Luskho

Great service  Luskho  5 star

Haven't had any hassle with the app and I would recommend it to anyone with transportation issues.

AUXICA1

Cannot confirm my request with cash payment  AUXICA1  2 star

Why I’m not able to confirm my request with a cash payment only with credit card payment. This is not fair. Each time I want to confirm my request, it appears to be error unless I choose card payment.Please fix it

Bokboer

Disappointed  Bokboer  1 star

I downloaded the Uber app and the very first ride I request I get the message ‘oops, sorry something went wrong. There was an error processing your request. Please visit in-app help for assistance.’ I promptly did and 3 hours later, no help. Well, by now the plane is long gone!

mellymoo7437

Not impressed  mellymoo7437  1 star

I have found Uber very reliable but thanks to its Facebook verification I cannot access Uber any longer. I found this very frustrating and will now resort to other transport methods. I am not impressed with this. Bye Felicia

cdrstdftg

Slip sliding away  cdrstdftg  2 star

Drivers can’t seem to find me and it’s getting worse every time. Uber has fallen from fantastic 2 years ago to very average today

clarabomu

A Durban issue  clarabomu  4 star

My Uber rides were perfect, except it turns out that Uber drivers are no longer allowed to enter the pick-up and drop-off areas at King Shaka International airport, so passengers need to physically walk out of the airport perimeter to meet their drivers. This is quite annoying, especially if you need to catch a flight in a hurry!

rvi55

Speeding  rvi55  3 star

Had a very irritated driver. Flashing people to get out of the way while he was speeding in a 60 zone. Not on

Pierremeyer88

Always late  Pierremeyer88  1 star

I was allocated to 3 different drivers for 1 trip. I ended up waiting for 25mins for a driver (where the app said 4mins). No discount on my fare for the inconvenience. Would not recommend uber.

Industrial Contractor

Madelein  Industrial Contractor  5 star

Always on time. Always clean, friendly and save. Thanks Über!

kwame Oteng

Explore  kwame Oteng  4 star

There are a lot of places which are still not under your watch.. I have to walk all the way from my house to the roadside to get an uber... Consider these places too and add them to your map. Thanks.

geewillis

:)  geewillis  4 star

Cool app. Very reliable just a few bad drivers trynna ruin their name

albert nana seiaku

Wrong deduction  albert nana seiaku  1 star

On Saturday 15/07/2018 at about or within 9:58 and 10:05 all pm we requested for Uber and a driver by name Edward came but because it was a Visa card request he cancelled the trip and I have been deducted 42ghcedis meanwhile the trip was to completed and I need a refund cos I know Uber saw the deduction and cancelled trip but till now no one has called to say anything. Kindly refund my 42gh....thanks

mikey.radar

Error with app  mikey.radar  1 star

The app is not operating properly on my phone. It doesn’t show the map and I don’t get to request a pickup

Joloving

Unfair Charges  Joloving  2 star

The app was directing the first driver elsewhere instead of where I made the request. Besides that, the fare that the app gave me differs from the charge on the Driver’s phone when we arrived. This is very unfair to Customers and Uber should take a look at the charges

papabione

Thumbs up.......👍🏽  papabione  3 star

Thumbs up Uber,am in love with this app .can u guys add all kinds of vehicles example buses and cargo services Incase some one wants to takes goods to other places.its difficult getting Uber in kasoa,why?

mabena161

Bad app  mabena161  1 star

Ur drivers are very rude drive carelessly I might as well uninstall this app Nd use taxify app coz it’s much reliable

hyldah_cute

Uber is a stupid and useless app  hyldah_cute  1 star

Look for better drivers, not cheats and time wasters. I rate UBER negative 10000000

Ab Caesar

Price  Ab Caesar  1 star

Driver could not explain why the charge was too high . 53 cedis from spintex to circle is not normal even with traffic. Do something abt this.

1232komo

Rating  1232komo  5 star

It will be better to allow the rider know his rating from each driver he picks


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