Ancestry: Your family story

Ancestry: Your family story [Reference] App Description & Overview

Discover who and where you came from through photos, stories, historical documents, and so much more. Explore your family stories anytime, anywhere with the top genealogy app*, Ancestry®.

Why you’ll love to discover your family story using the Ancestry app:
• Explore your family history, add new family members, upload photos, and share stories - all with just a few taps
• Discover stories, photos, and records about your ancestors with Ancestry Hints®
• Our latest features - The new dynamic Discover feed lets you review, dismiss, and save your discoveries and hints for later
• Our latest features - Our modern layout design, makes it even easier for you to explore
• With a free trial or paid subscription easily access more than 27 billion records, photos, and more
• Preserve your history with your own personalized family tree
• Collaborate with friends and family - it couldn’t be easier

Free Features:
• Build a family tree
• Search the 1940 U.S. Census record and access millions of public records
• Receive hints based on your tree
• Upload family pictures
• Receive messages from Ancestry members
• See your ancestors' life story on a map

Available with an optional free trial or subscription:
• View more than 27 billions of records
• Add records to your tree
• Use hints to learn about ancestors
• Find pictures of your family
• Discover new relatives
• Unrestricted messaging

iPhone and iPad Features:
• Curious about your family tree? Simply look up a relative's name, discover their story, and then share it with your loved ones
• Remember the high school years by finding yearbook photos to share with your close family and friends, all with just one quick tap
• Review your personalized hints
• Add photos, hints, or ancestor stories and watch your personalized family tree grow
• With a free trial or paid subscription access more than 27 billion records, photos and more
• Sync automatically with your Ancestry account
• Easily upload photos and add facts or stories to your family tree
• Learn about historical events that affected your ancestors’ lives.

Apple Watch Features:
• Get on-this-day alerts for events from your family history.

Download the Ancestry Family History app to start exploring your heritage and more, today!

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*within free apps in the Apple App store Reference category

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- Navigation becoming complex

I can’t complain about the amazing range of relatives I’ve discovered going back centuries. But sometimes the hints I get are a little frustrating, because my tree will tell me that “Joseph Smith” is the father of “Sara Brown” while the hints show that Sara is the daughter of “David Jones.” And often it’s hard on the app to navigate your way back to the more remote branches of the tree. That being said, if you’re lucky enough, as I am, to have two parents going back to pre-Revolutionary days (who happen to be light-complected), and suspect that your parents might be distant cousins, you can sometimes find out they are, and also discover Jewish nth-degree great-grandmothers; darker-complected cousins; pastors and poets and actors; Mary Queen of Scots; a slave overseer for Thomas Jefferson 😔; figures such as Robert E. Lee and Martha Washington; Irish criminals deported to the Americas; and an assortment of French Huguenots by way of the British Empire. Your husband might have the DNA test confirm that yes, despite a Greek name and an immigrant from Germany, he is nearly half-Jewish and is attached to storied family fur-trading company owners from Kastoria in Greece who immigrated to the US via Germany. And your children won’t have inherited the same percentages of genes as their siblings. Viva la difference!

- Ethnic Background Research Update

Love this app. It was amazing for me to learn that I have ancestors across 3 different continents when I did the DNA test. The “Thrulines” feature is amazing too but I would like to suggest in future updates that there can be some way to search for DNA matches that share varying percentages of ethnic backgrounds. I am very interested in connecting the dots with the Latino side of my family and finding out if possible where I can trace my African heritage as well. Since I have nearly 100,000 DNA matches and not even close to half of the people have pictures associated with their profile, it is hard to tell what ethnic backgrounds are shared with people without clicking individually on every profile. If there was a way to show any or all DNA matches who have, say, more than “10% total Sub-Saharan African and/or 25% Central American” that would be REALLY helpful in potentially connecting dots and further filling in my family tree. I would love to find where those connections are but it is really hard to do without a filter in the search that allows you to bring up DNA matches with people in specific categories. Thanks for your help! I really hope this is a feature you guys will be able to add in the future.

- Dna section not working properly

Update: working much better! Old: Let me start with the positive: the tree section is lovely, helpful, works well, and I love it. Now, the negative: the DNA section, which updated on the 1 July is not great. It is set up similar to the website, but please consider that apps are used on devices, such as a phone. The DNA section has become a behemoth if information, difficult to manage or view, crashes if you try and look at Cousin matches for a second person... it used to be quite simple and elegant with the 11 generation view, and option but not requirement to open other users’ entire trees. How can I possibly appreciate their full multi- thousand tree of information on my iPhone? I hate to complain, I use the Ancestry app daily. Some people do crosswords or sudoku. I work on the family tree, it’s my favorite puzzle. I just wish I could use the DNA cousins’ section with ease, but it seems to have become way too huge to appreciate as a simple task in bed or during down time, with the phone. It has become a project strictly for sitting at my computer. Is there any chance to make it more convenient for device use? It’s an app, after all. Thanks :)

- Unlocking My Past

Ancestry has been a joy to explore. I first started my tree several years ago, but had suspended my membership for lack of time to devote to the project. Earlier this year I decided to explore my genetic history through AncestryDNA, so wanted to continue my tree as well. I’ve been thrilled with the enhancements the site has made in the intervening years. It’s been even easier to connect the family dots through the system of ‘hints’ provided by the app. Each time I feel I’ve begun to hit a wall, a new hint is revealed that keeps me going. I’m also pleased with how the genetic app is enhancing my search. I have barely begun to explore the many connections that submitting my DNA revealed. As just a beginning, I can engage any person who is 4th cousin or closer - and who chooses to keep their connection open as well. What I’m most looking forward to is searching for all those Scandinavian relations that make up a full third of my DNA. I had no idea there was any measurable Norse blood in my past! I really am pleased with Ancestry, and AncestryDNA, and have only scratched the surface of the app’s many features and my past.

- Good App, Convenient

I really appreciate the convenience of being able to do ancestry on my phone! It makes it so easy to hop on and do a few leaves between activities. The app works well, but with a few issues. Occasionally, when trying to view something with a photo/attachment, it will say I need a paid account to view it, but usually when I go back and then click on it again, it works. Also, there are a few hints that take you to a website that you have to pay to be a member, just to see if that hint is the person in your tree (e.g. family search); I always skip those hints. Thirdly, a few hints always mess up no matter how many times you try to accept them; it just says something went wrong; try again later. (I’ve noticed this with newspaper articles.) I only give 4 stars because the census pictures only show you one page, whereas on the PC you can click to view the next page or previous page. Often the family is split between two pages, and I can’t confirm anything that is not on the page that it chooses to show me. If this were changed, I could give 5 stars, though those other problems still need addressed too.

- I have a tree with over 2000 people

If you are interested in the genealogy of your family this app will do it. But the full price of the app is way too high and the claim of newspaper artifacts is quite limited. If your ancestors come from Russia and your Jewish you will not be able to get further back than 1860. Assuming that your family came here in the very early 1900’s. My son in law is from German decent and I could trace his family back to 1675 when they came here as early settlers of Ohio, Maryland and Pennsylvania. Everyone in my family did ancestry DNA and it we found it very interesting. I had thought we were the only family with our last name in the America but with the DNA and matches I found that another family with my last name settled in Chicago around the same time my grandfather came. This I am sure of because I am a match for at least on of that clan. But I cannot figure out how we are related because the answer to that is in the small towns in Russia where the Jews were persecuted by the tzar and forced them to immigrate to the US. Instead of five stars I put four because I think they mislead me with the “all access” when it really isn’t “all access”

- Found Tons of information& Even my birth Father

It’s the best gift, I received in my life. For my 62 Birthday my son purchased me a kit. While I waited for my results, I began creating my tree. The app was easier to use than it looks and it took no time at all to master navigating my tree. Then the results arrived and wow it was unbelievable. I never knew my birth/biological father so it was interesting seeing possible relatives. But I didn’t have the nerve to contact them, so I stuck to my mom’s tree & adopted father, then tackled my husbands side exploring leaves. Then one day I had a message in my mailbox and it a matter of minutes I had my first contact with a Second Cousin .... that contact confirmed we’re relatives and although my birth father is deceased, I have Aunts, Uncles, sisters & brothers and of course tons of cousin to reach out to! Perhaps I’m one of the lucky few that find relatives, for that I’m thankful for AncestryDNA. It’s a great app and became a new hobby for a recently retired grandma. With the help of AncestryDNA we may have just figured out my next “Heritage” vacation spot.

- Hope O Creasman

I have used Ancestry since its inception. As a previous person stated, At first it was lacking records, but now it is amazing. If they could make the search where it would narrow down some more, because looking through 2,000 or more and having people come up who are in the 1900s when you want the late 1700s is very aggravating to me. Surely if you put the date of 1768, why are 1970s people showing up. Same with state, if I put SC and California is shown, I wonder why did I even put South Carolina, But I have to admit it does give you much more accurate information. And the DNA information amazes me. If the new ones would put their trees online and the stubborn old ones not keep everything to themselves, especially when you have given them information. Especially on the pictures. I have so many to identify and Rosa or Jose is from the same family, but they won’t share. However ancestry has really added to my knowledge and I know it will get better and better because it already has. It is sad to me because I won’t be around to see what’s to come. (I am 73.) So if you want to know is it worth it? I say a definite YES.

- Membership Purchase DOES NOT WORK in the App

The App is a scam! 😩😡🤬. You risk losing money! They tempt you with a few days free trial and charge your credit card. When your free trial ends, Ancestry deactivates your account so you can no longer see images of documents even though your card has been changed. To get your money back you have to deal with Apple. I have had an Ancestry account for years, but only activate it occasionally for a few months to see if any new information is available. This time I made the mistake of activating it through the app using Apple Pay. The app worked okay for me. If you are using an iPad, the app is more convenient than the site on Safari; however, there are a few things that can only be done on the website (e.g. inviting others to your tree if your tree is private). Occasionally the app locks up and loses connection when you try to add files to your gallery. But the main problem is activating your account through the app, especially along with the free trial offer. If you want an active membership, activate it through the website even though you will not get the free trial. Otherwise, you risk a lot of headaches trying to get a refund when Ancestry doesn’t honor your purchase at the end of the free trial.

- Absolutely Fabulous!

I got bit by the ancestry bug in 2009 before I became a member. What started this for me was learning all I could about my great grandfather (my moms dads father.). Great grandpa left the home when my grandpa was three years old no one knew too much about him. Before becoming a member I was able to locate the him and within three weeks I actually drove to a rural cemetery and found his grave!! I was also able to find history. A few years ago I joined Ancestry as a full member and absolutely love it! My family tree, maternal and paternal, goes back for some to the 1500s. Two years ago I did the AncestryDNA (the reports were just updated recently as well!) I can attest to the fact they are accurate because I know where a lot of my family came from and the DNA members it matched me to are relatives, some I know (but didn’t realize they were members.) Totally fascinating and soul fulfilling to know where my people came from know what blood runs through my veins. Rock on Ancestry! I’m hooked ❤️👍🏽

- I like but it needs some additions

I love finding all my long dead relatives but I wish there were more detailed options for your family tree. For example, it should include siblings on each layer of the tree to make even more accurate assessments of relation. Also, including an option for adopted children would be amazing. My grandfather was adopted by his aunt, and so she kept being listed as his mother when in fact she was only his mother by adoption. As a result of this, I’m having an incredibly hard time finding out who my actual great-grandmother is because the records are only show the adopted parents name. There should be a way to include both adopted parents for the purposes of records AND the actual parents for genetic purposes. Also, it would be nice if there were more inclusive options that were sensitive to transgender individuals, including the records for older relatives who may have had to alter their paperwork because of the times they were living in. The history that you can uncover is really eye-opening and I just think everyone should be able to experience it.

- False advertising

Do not believe the free 14 day trial. You may get charged & then apple itunes will not refund your money. They told me that all sales were final & that apps are not personalized. I was not told this & there is nothing on the free 14 day trial page within the app that has terms & conditions or any exclusions. I had received a previous free trial & was surprised to see another one. I clicked it thinking I’d received it because I did not keep the subscription originally. Apple itunes store kept me on the phone for over an hour refusing to refund & quoting the all sales final in the terms & conditions. There needs to be an * on the free 14 day trial page in the app with at least a short sentence stating if you’ve received a free trial that you will be charged the full subscription price for one month & not receive the free trial. This is false advertising & makes both ancestry & apple itunes store look very bad. I learned my lesson the hard way. I’m sure I wasn’t the only one. Save your money & don’t even risk it if you’ve used it before. Reclaim the records offers all records for free, same ones ancestry charges for- public free records-paid for by your ancestor’s taxes & you can use ancestry through your taxpayer $ for free at your local library. I’m so angry.

- A wonderful way to find your history

I have used this app for five years on iPhones, iPads and computers. I never had to start over or begin a "new tree" because you log in and you information is secure. I love this app for several reasons the first being I have learned so much about the heroes in my family. I can see the struggles, how wars have affected family members. I found living relatives I never knew. The only problem I have is that duplicates still form too easily but the correction process has been simplified. Every update has made corrections easier to do. You can add pictures, obits notes and they automatically add historical facts to make your ancestors come to life. A ‘Warning’ though this can be addictive! Con- even if you have paid for records after having a membership for years once you discontinue or pause your membership you cannot access digital scans of records. You can however see you have the record as well as see the “detail” of the record.

- AncectryDNA

I have been working on my family history for over 50 years and have accomplished quite a lot. Then, a couple of years ago I discovered Ancestry and am amazed about how much easier it is to do everything. Yes, there are quirks, as there are in every program, but this one is wonderful. I recently decided to have my DNA done, but was too suspicious to give Ancestry all of the information ahead of time, so I used a different e-mail address for my DNA kit, to see if they would be able to come up with the information I have on my charts (back to the 1500s in most cases). I was totally amazed that they pinned all of my ancestors down to the exact areas I was expecting them to be from, including the Jewish ancestor that is on my chart 4-5 generations back. ABSOLUTELY recommend this program. It is very addicting to do family history and this program makes it even easier with the very helpful and accurate hints. Thanks to all of the programmers!

- Not Ready for Prime Time

Unlike Reunion, this app requires a constant internet connection to display a tree. Nothing really resides on the iPhone other than a link to your online Ancestry tree. So, from a practical point showing your tree to family members around a dinner table, or while researching in a library, or many other places where a signal isn't always available - that soaks up battery time also - is extremely limited. With Reunion my tree fully resides on the iPhone - period. The fact that this Ancestry app is "free" to paying members is great - the fact that it's crippled and mostly useless speaks to the price value as well as what Ancestry thinks of its customers. Suggestion - charge a couple of bucks and have the full GEDCOM load on the iPhone and present in a Family Tree Maker format. Even if it isn't as fully featured, you'll make a return on invest in both money and added customer good will. But it's useless as it runs now. One star is a gift.

- My Fathers greatest wish came true, then he died

My Father’s one and only wish was to one day know someone from his Mothers side of the family. She died when he was five. We spent many years traveling the state of Texas looking for anyone that know anything about his Mother. He sent his DNA to Ancestry and we waited... and waited.. and waited, until one day, there was a match, Mercedes. I saw that her Grandfathers name was Alfredo Alviar Chavez and flipped out!!! I sent her a message through the Ancestry app. and explained who I was and that we have been looking for years and years for anyone related to My fathers Mother’s side of the family. I gave her my email address and hoped she would answer. She quickly responded by sending an email to me and we were immediately connected. She was blown away that we knew so many details about her Grandfather. It did t take us long to get together. They came to visit on Labor Day weekend 2019. We had 3 glorious days to talk and laugh and cry. My Father was the happiest Man in the world. Then on September 19, my Father passed away. His name was Guadalupe Ibarra. He died a happy man. God kept his word and brought to pass the one and only piece of the puzzle left. Thank you Ancestry for making it possible. Without you, he would never have met his beautiful cousins, children of his uncle Alfredo, my Fathers Mother, Francisca’s little brother. What a wonderful world!!! Thank you, Dina Joy Lawrence Proud daughter of Guadalupe Ibarra

- A long time ago.......

In a place far far away. No knowing anyone on my fathers side of our family it was kind of sad. Who where they and where did they come from? After some connections a lot of documents and a little luck, my discovery was amazing. Having the name Jones obviously makes it difficult to ensure, with so many with the same name, that an ancestor is ours. Yet, when the documents like a Draft card has parents names and addresses which reflect the child you know. Your face lights up as each connection becomes a reality. John Lee Jones is my big find. A settler of the west in Utah, in and around Cedar City. It was amazing to read a story of how he took his family and many Saints ( Latter-day ) from Missouri through the mountains to Utah. With his huge family and friends they carved out a settlement. To say the least I feel so proud to have had family like this. Best of luck on your search.

- New update is horrible

Why why why??? You ruined a perfectly good app! It is so difficult now to see my tree. There is no contrast, the pictures are tiny, the names don’t look right. Cannot follow the lines. Terrible graphics! No new useful features. What could have been really helpful would be to view the relationship in the tree without having to click on each profile. It would be amazingly helpful to have a colored border around each person in the tree with the ability to customize a color for each individual. This way you could highlight relatives in your direct line, another color for different relationships or to highlight interesting matches or ones you want to go back and research more. So sad about this new update...I have put so much time and effort into my tree and this new look is not going to work for me. So visually cumbersome! I need a larger photo and have put a lot of effort into using photos for quick identification and sizing them just so. Too much wasted space now that is not even being used to display additional information. I’m not sure what the thinking was behind this colossal failure. I want the old app back!!!

- Amazing resources at your fingertips

When your family history research becomes so complex that you can no longer remember everything, this continuously improved app gives you complete access to an amazing range of details. In spite of my frustration that Ancestry has taken away some resources that were formerly available without additional fees, their software both on a desktop and mobile devices make the annual cost a great bargain. More than just the basic family relationships and personal data, I appreciate access to primary sources such as census records. I upload hundreds of digital photos and this app makes it easy to access these historic images. And as I travel, I always have access to the most recent discoveries I’ve made about my family. If you have an interest in your personal history, this app can keep your interest vital and enjoyable.

- Resourceful

This app has been pretty useful. I’ve used it in about 98% percent of my research. I’ve used the laptop version the other two percent. Though it’s still limited by the info that’s put into by other users. I recommend using google to add to the search from time to time. I only used the paid version for a month but it still cut some search time down. If you try the free 1 month trial, I suggest the international version. Costs a lil more but expands the search area. I’ve found out I’m descendant of a Viking “king and queen” from 850 Denmark! And they are the grandparents of the inspiration for the term “Bluetooth”. Herald Gromsonn the “Bluetooth” No telling what you’ll find! Get start! 👍 My only complaint is if you delete a sibling or a wrong ancestor, it’ll kick you all the way back to you. If you have to remove a few duplicate sibling entries, it gets annoying.

- Great for on the go!

30JAN19 Update: I don’t know if I’ve never used this feature? Tried to add burial information for my aunt last night and it won’t save. It just keeps spinning. Tried to go through “App Support” to report the glitch and it pulls up a blank page. So I’m reporting it here and docking a star until it’s fixed. After 10 years, my cousins are finally starting to become interested, so I need the app to be able to save Facts on the go. 18DEC18 Update: I’ve also been using the app to investigate shaky leaves and clean up duplicate hints in the nooks and crannies of my day. The integration with my DNA results has been amazing as well! Perfect companion to my Ancestry tree! Original: I love being able to whip out my phone to verify family stories as we're talking about them. Also, to jot down notes as my Mom remembers them so I can find the paper trail later on. Another perk is to show them pictures of our ancestors in a flash. Love it!

- I found family on the other side of the globe

This test brought me to relatives I never knew existed and opened up stories I never knew about my family. I reached out to some of the dna matches that came back and found cousins in Australia who’s grandparents were cousins with my grandparents. I found an uncle grim my great grandfathers . I never knew my great grandfather had a brother and I found out he died in the war in Greece - my great grandfather raised his brothers three boys as his own. I found their kids from the names and pieces of story my new found cousin in Australia gave me (lucky out Mother’s are alive to help us). I just started using the site and I’m starting to grow new relatives exponentially connection to another. My family is from Greece and the people I’m connecting with are in Australia Italy Canada USA and other . Science is fascinating !!!!

- Great app, not-so-great update

I absolutely love this app. I’ve made a family tree of over 7,000 people, and I don’t plan on stopping anytime soon. It’s so interesting to find out these things about my family and I love that this app gives me the opportunity to do so. As for the recent update... it’s not my favorite. They completely neglected some of the app’s prominent bugs and focused their efforts on making it aesthetically pleasing. As great as the app is, there are some glitches that definitely need fixing. An aesthetic change is not what this app needs. Besides, I prefer the way it looked earlier. If you haven’t tried this app out I would definitely recommend, you do get some bonuses if you pay for a subscription but you can still get a lot of enjoyment out of it without paying. It’s a lot of fun and I would definitely recommend trying it out, but some of these bugs really need fixing.

- Enjoy finding long lost relatives, but...

I really do enjoy the Ancestry app. Although there have been many occasions where I have had to go to the actual website, because there are functions on the website that I can’t access through the app. One would think the app would have MORE features than the website, but that’s not the case here. That’s why I only gave 4 stars. Plus, lets face it. There really aren’t that many ways to search ones family history from one central access point, except for Ancestry. But make the website & the app with the same accessible features, and that fifth star will be all yours, Ancestry. 👍🏼😉 Also, I am a paying member. With the amount of money I pay annually to be a member, not to mention through multiple years, it sure would be nice if you would throw in a genetics history test for no charge. THAT would earn you 5-Stars-PLUS!

- Overall good

Overall this is a great app, which are used extensively. They’ve improved quite a few things over the past few years. As of this writing, there are still a few glitches: The titles of attached photos often disappear when they are attached to multiple individuals (which for the time being is why I always duplicate the photo title in the description portion in case that happens). It is quite frustrating that you cannot delete records on the app like you can on a laptop. For some reason, some marriage records create duplicate marriage events, even when the people you are attaching it to are already linked as married, and even win their names are exactly as on the new marriage record. This is incredibly frustrating and happens often. Perhaps most frustrating is what seems to be a recent glitch where all of a sudden the supporting records and attachments for an event are no longer attached to that event, and sometimes even the date and location disappear. I have found when that happens if I reattach the records, it will go back to the way it was originally with that information where it belongs. If you delete a person, sometimes the person remains. I have found this is usually fixed when deleting someone else from that family or when logging out and logging back in.

- Get the detailed insight to your unique history

The current ancestry app provides a convenient process to build your family tree. You can start with just a few facts or stories about close family members ; and use the hints provided by the ancestry software to expand links to other family members. Ancestry brings together many databases including military, census, birth, grave stones, residences and international census info etc. The basic ancestry app is now linked to the ancestry dna data. So, when you complete your dna testing you can then see even more relationships to your family. You can also see your dna ancestry timeline with associated geolocations. This provides a graphic map view of where your ancestors originated and their migration path to the current family residences. A treasure chest of info for those with casual ancestry interest or even more experienced genealogy pro.

- It’s decent but not most accurate

In my opinion; This is not very accurate. It says my Half Brother and I have nearly the same DNA however it is impossible since we have different fathers. I have even used my family tree to track my family roots yet it says I’m a majority English which is a lie; my English side is such a small percentage that it shouldn’t even be represented. I’m a majority Germanic and it says my German side is less than 10 percent. I believe they got the DNA right and the percentages wrong which has been more complicated by the current pandemic so I understand it was probably just an accident. It took nearly 3 months to receive my results and yet I have to say I was really let down and disappointed by the lack of accuracy and performance. If you’re thinking of doing this DNA test, I’d say what until after the Pandemic so they don’t “ rush “ your order which is why mine became so inaccurate. Overall the customer support is the best part of this company, not the service itself.

- Ancestry mobile awesome

I have connected with over 3000 ancesters using the mobile app. When I use the app on my computer it is not as user friendly is the mobile app. This app on occasion does lock on me but overall it is the app I use the most. I recommend this app of all other online genealogy programs. Don't waste your time and money on family search it family trees. Ancestry is by far the best. AncestryDNA also opened up a can of worms. Apparently my brother who has since pasted had relationship with a woman during the Vietnam war once. And when I sent in the dna I was contacted by a man who’s dna matched me as his aunt. He looks just like all the other Adams men. However he is a very sweet wonderful man who wants nothing except to find out where he came from. Upstanding man a firefighter commander that loves to play hockey.

- Have been a member for at least 19 fantastic years

Ancestry continues to grant me copius information on my ancestors. More than a few famous ancestors have been discovered and added to my trees. The biggest surprise was through the DNA testing I had performed which revealed my birth Father of which my twin Sister and I had never been told. My twin died before this revelation came out. My Mother never confided in us but was always concerned as to why I wanted to know about my ancestors. She always said they were dead and would never help us. Wished she was still living so I could let her know she was related to several US Presidents, General R E Lee and Daniel Boone. Would have loved to hear what she thought then. Thank you Ancestry for all you have provided to people like me that yearn for this information. It is who we are and what were made of.

- How Love conquers all

Ancestry App is absolutely amazing. To see our connections from past generations just proves that we are all immigrants.... imagining what our ancestors risked, often leaving home never to see their parents and siblings again..... WOW! My great grandmother left Sweden at 17 years old, on a boat, alone, sailed around South America to land in San Francisco to work as a domestic. There she met my great grandfather from back East- he had been in the Spanish American War and was stationed at the Presidio in San Francisco. They fell in love, made it through the great earthquake and Fire of 1906. They survived , married and traveled by train across the country settling just North of Boston, had 5 children, one being my dear Nana, and both lived until their 80’s. Love conquers all. This inspires me as an American..... I come from strong genes, no money, but Love. MAKE SURE YOU VOTE..... #GetOutTheVote

- Membership account access

Before I start on a rant, I would like to say that this app is really good as a starting point in researching your history. Now with that being said I find it difficult to understand y it is so hard to find info on someone that you know has a marriage or birth certificate. Very frustrating when said person is a dead beat dad that holds the key to half of your DNA. And knowing he has other children out there, that can’t be found! Anyway, off topic.... I did a 7 day trail, and was billed on the following day... less than 24 hours and then when my research took to out of the country, I was charged .99 supposedly for said records but was charged the following day for the World package.... so I now have a month of Ancestry to help me on this journey but, I find every time I find something out of the US, I’m being charged more money. Help me to understand what my 2 monthly memberships paid for!

- Amazing Paper trail

It’s fun to put everything together with a factual paper trail. It’s very cool how the app builds the tree before your eyes. I’m 58 years old, I never paid a lot of attention to the family tree— I just remember the highlights... I have put it all together and can’t believe what I didn’t know. I’m sure I know more than my parents did, a lot more. I love that I get to save the records so other family can easily see each document because that really seals it in to your brain and it becomes more meaningful somehow. So— this is about the app... I’m using it on an iPad and it is very responsive. I like the web version a bit more, it’s just more intuitive— maybe because I spent a ton of hours on the web based app before I tried the iOS version. My my MacBook Pro is four feet away from me and I’m happily using this four year old iPad if that tells you anything.

- Ancestry What would I do without thee?

Ancestry is but one weapon in the genealogist’s record set arsenal along with FamilySearch by the wonderful LDS folks who provide gazillions of Records for the grand price of free and the several other fee based sites like FindMyPast, MyHeritage etc. But Ancestry World Subscription and the Ancestry App is where I start most days when attempting to get in some roots sleuthing. Americans should not ignore FindMyPast for USA newspapers and vitals. I’ve not had much luck to date with MyHeritage’s databases but am sure I will eventually strike gold there too. For this researcher Ancestry is still number 1, familySearch and Google (both free) are number 2, FindMyPast is number 3 because I find both USA and Brit Ancestors there. For my Scotland ancestors though Scotland’s People is number 1. Generally to date I’d say MyHeritage is number 4 but gaining.

- The best way to track your family's past.

If you've ever said "one day I'm going to research my family tree" this is the way. Start by filling in what you already know about you, your parents , grandparents, aunts, cousins,etc. It's fun and so easy. Soon the app will give you hints about certain relatives and their vitals. It's up to you to decide if it pertains to them or not. The research gets exciting and it's a great way to gather your family to help with their recollections. Don't wait till it's too late. You only pay for what you want, such as access to certain government records. There's no pressure from anywhere and you're on your own until you choose otherwise. I have followed the “breadcrumbs “of my ancestors back to the 1600s. I never thought I’d be able to do that.

- So happy this exists!!

I’ve always been so interested in my family story and ancestors. I joined this site when I was a teenager and tried super hard to dig around for free because I didn’t have a method of payment (ahaa) I gave up for awhile only to return when I was older with that 💰 so I could get the full experience. In one day I discovered SO much! I was so excited to share with my family! We bonded for hours and pulled out all the old photo albums! I was able to add many photos my grandmother has to different family members profiles for other people searching to see. I don’t think anybody in this world isn’t interested by this stuff so seriously: if you’re even just a little curious, start that tree! My only issue with this app itself is the larger your tree gets, the app seems to lag a bit. 4 ⭐️ for the app - 5 ⭐️ for Ancestery 😄

- Window

This website is amazing and easy to manipulate, although I’m still learning as a senior citizen. Extensive records are available but I have come to realize that transcription of information as dictated by non English speaking people must’ve been difficult due to pronunciation of words, letters, therefore B’s and V’s , Y’s and L’s, etc. compared to how we communicate now! Thank you for all you do. I’m enjoying the app. A window into our past and exploring all the places my ancestors came from, excitement to find out I’m Native American! Now I know why we were called little Indians as children by neighbors. Thinking to myself it was due to us always running outside to play for as long as we were allowed. I feel proud my ancestors were the indigenous inhabitants of Texas & Mexico.

- Ancestry DNA is Whack!!!!!!!!!

I activated my kit on 11/15 and they started to process it on 11/28. Tell me why have I gotten two different dates on when my results would be ready and they still not ready!!!!!!! Here we are in January and my second date for results were on January 5th........No results. I’m beginning to think they lost my test. Everyone else who has submitted their test that lives around me has gotten their results within two weeks. I asked for a refund and the supervisor was like, “I will give you one month free of ancestry...wait where is it?” I told her, “Yeah I just cancelled that monthly subscription! Why have a tree and I have no one to compare it to????” I’m so disappointed and wish I would have given my money to 23 and Me!!! Update: coincidentally I got my results today, the same day I posted the above review. Ugh. I’m not even excited now! I will give 2 additional stars. That’s it.

- Fantastic App Save One Minor Flaw

I really like the Ancestry App. I’m on it constantly as I am a professional genealogist and it’s the easiest way to get data real-time when whether I'm standing in some ancient cemetery or at the National Archives in DC. There is one flaw in the design which frequently raises my blood-pressure: the search “feature,” if indeed you can call it a feature. The slide bar is not effective to isolate specific searches within the various Ancestry databases and there’s no way to alter the individuals dates within the search. This can make for a serious headache when you’re searching for a common surname while standing in said ancient cemetery. Other than that one issue, it’s never let me down and it’s a lot easier to pull out my iPhone and load recent pictures/media than it is to carry a laptop into the field.

- Problems with update

I have not been able to access Ancestry since this update. I try to go in but the only thing that opens is a screen wanting me to set up a new tree. If I open AncestryDNA I can access my tree, but it is an all version and runs very slow. Thank you for your response. I don’t know why but it working now, after trying it numerous times I can again access my tree through Ancestry. Before I could only access it by going into AncestryDNA and when I would access the tree from there, it was an older version and ran very slow. I only gave it a 3 star rating since I have not had a chance to use it since I have able to finally access it. I have been using Ancestry for many years and have never had a problem before. I have my problems but they are due to my lack of knowledge on how to use some of the features. Thank you

- I am Still Judging You

A WARNING to anyone thinking about putting money into this product. This update is phenomenally disappointing. I’ve always sung Ancestry’s praises for being a major part in learning about my family, connecting with so many lost members, and building new relationships. The access to matches, their trees, and their shared matches had been pivotal in my research, and yet every time there is a new update there is something that is lost. I just feel so unbelievably disappointed and frustrated with this product, and feel worse because I pay for the service, but getting less and less access to resources and information. I’m really trying to stick around, but every time somethings lost it’s like what’s the point: no access to matches as a viewer, no access to trees, no way to search by shared sub grouping, no way to search by country. The app looks cute, and has a decent design, but apparently we’re all subject to a major sacrifice of efficiency for design, sad.


The tree feature is awesome, and the hints are alright, but I am disappointed in the DNA results, and can’t help thinking the results are dependent on who’s interpreting them. When my aunt first took the test, a small amount of Native American showed up, which was consistent with her family tree, and matched many relatives’ results, then was taken away with the previous update. But yet the tiny amount of african percentage remained. Why was the 1% of NA removed, but not the african? The two were the same amount in the first test results. Actually, the NA was situated above the african. Seems odd that if one was going to be removed, it would be the NA. But yet relatives still show their 1% NA, it wasn’t taken away from them. I was hoping to see it corrected in this latest update, but no. I have mulled it over for awhile, and just cannot get past what a big let down the Dna turned out to be.

- Latest Update Absolutely Ruins This App

I am afraid that the new UI lessens productivity with the service, the multiple windows are confusing even for an avid user and complicates a perfectly smooth and clean UI that was the best part of Ancestry on mobile. After years of genealogy work since 2007, the previous UI has allowed me to do more than all the previous years combined with the ability to link documents seemlessly with ancestors. I am thoroughly disappointed and can only hope in some stroke of luck that my voice is heard and the update is reversed. I've never seen a company do this after spending money and resources on development, but I assure you that this is not just initial unfamiliarity with a new update. Thank you for your time reading this.

- Highly useful links via trees to research, but

members of the Mormon Church have free access to certain research resources thru "Family Search" an LDS genealogical website (non members have free access also) which like Ancestry provides links to many research sources via created family trees, but maybe not as robust and extensive as resources provided by Ancestry. The Ancestry app on iPad (I'm using an iPad 2) is fairly fast and terribly useful when you don't have access to a browser on a non mobile device. I do prefer browser based work but the app is fine. With this app, as with browser based access, a paid subscription is required if you want those imbedded links (Ancestry calls them hints). You can pay by the month, which allows you to discontinue your sub at any time before the next monthly billing cycle is triggered.

- The Unexpected Ancestry

I started Ancestry trying to trace my mother’s Irish Ancestry. At some point I started tracing my father’s side and I found some pretty amazing ancestors! The first direct line I found traced back to William the Conqueror through Mary Stewart, Princess of Scotland👑 Not what I was expecting!😂 I found so many stories about my ancestors and their gradual journey to America. It is so surreal learning about the people who eventually led to me. I also found a lot of present people who are related to me because of certain ancestors, and it is kind of weird when that happens! This taught me so much, but mostly how everyone is related to each-other. Even strangers I have passed may share a common ancestor. You never know who you will find hiding in your tree! I’m glad I researched mine💕

- Rip off

I had my account hacked, I was marked as deceased. Not amused. Next thing I know ancestry took $84 from of a closed PayPal account using an email address that was compromised over 2 yrs ago. Do you know how hard it is to actually get help from anyone during this plandemic? I started a free trial but canceled it right away. My mum took ill and is now under hospice care. That seems to be when this white Corporation seeks to profit. The fact that one even attempted to use a closed account during a time when banks have skeleton crews- no one was looking, further accessing it by a compromised account on the dark web tells me what I surmised about ancestry from day one. It’s all about money- to hell with the consumer, they will take what they want. Never mind the refund we NEVER got when encouraged to upgrade our acct. One employee insisted we needed to BUY and take the test again. WRONG. My dna wasn’t changing. We didn’t neem another swab- but what was really messed up, it was an unnecessary “sale” that a smarter employee confirmed should not have happened. A refund was promised. No refund was ever given. Ever. Ancestry changed my heritage several times. It was far more inaccurate each time. Fortunately I know where to look to find my JEWISH ROMANIAN FAMILY. I had to use another site to confirm an uncle died at Buchenwald. Waste of money, severe loss of credibility- sleazy tactics to take funds from a trial canceled 6 months ago.

- searching for a specific person it shows up weird

on the ipad when i start to search for a specific person in the search section i can see the unknown silowete person and there is no name written for that line in the list and when i click on the line none of the records show up or the people added that are related to that person. i am paying $40 for something that is having problems. For all these issues and bugs going on, the price to use this software and website should be quite a bit less. update: i completely logged out of app and then logged back in and then the records fully downloaded and went to search section and everything populated this time. ill start logging out after each use so I don’t run into this problem.

- Good For A Family

Ok so let me explain. This is pretty cool for an app. My great uncle is working on the family tree going back to the 1600s. With the apps ability to find documents and stuff is pretty cool. But it does have a slight delay or at least it used to due to the new update. I think it’s good for a family but you do have to spend time in it to get some really cool results. I think it’s good for a family that had different heritage and family that has come from all over the world. But you really should try it when you have a chance it’s fun and isn’t to hard to figure out and gives you a weird satisfaction to see a family you barley knew. Other than the minor bugs it’s great and you should get it.

- Great genealogy app, great for those who travel to ....

Gather genealogical artifacts, information, and photos. Love how much more there is to do in Ancestry when you can’t access information. Then you can study techniques to find a new way to gain the information. It is so much more responsive than past versions. However, I would like ancestry to come up with a way for a family historian to merge all their family branches into one family tree with mutual permissions and connectivity. This would enable a cleaner search over time as more of the family lines cleave to their heritage. Plus, it would be great if DNA Circles were automatically generated from the home person to their parents to begin the task of bringing family closer.

- Really loving this

I started on Ancestry a few years back on a free weekend and really enjoyed it. Bought the DNA test for everyone in my family. My son did his first a received his results which had a few unexpected but not surprising results. I am struggling with test manager function. After my son had his results he made me a test manager. I can get to his results thru the email notification that I was accepted signing in to Ancestry via a browser but I cannot get there thru the app (app support link error is why I put in the review. Other than this kink am really loving the app. Update: When I click on the DNA tab I can see my sons ethnicity results for a nanosecond then the screen defaults to me with no way to get to my son.

- Ancestry App Applauds!!!!

WOW! This is one of my favorite apps. "Thank You" is the least that I can say! It seems so much easier to learn and use. The other night I could hardly put it down after 6 hrs of delightful work on my iPad; with the Ancestry App's help, I moved one ancestry line 400 yrs into the past to reach 1008 AD. I was in tears to learn how important my family is in history. I am so proud and happy and cannot wait to share. Not only is this App fun, rewarding, challenging and encompassing; it gives me a specific history with a definite sense of uniqueness and individuality that also seems to intertwine endlessly and globally until we get the big picture of humanity. I sincerely recommend the Ancestry App with all of the stars in the night sky!!!

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- Finding my family

Ancestry DNA were able to locate a number of first cousins. I was adopted as a baby and had never met a relative from either my birth or adopted family. At the age of 66 I took the plunge (and the test) because I wanted my children and grandchildren to have some idea of where we came from. I had built up a notion in my head that I was probably an illegitimate child of some poor young mum. Imagine my surprise when I found out that I was half right. My birth mother was young when she had me at 24 years of age, but I was the youngest of five boys in an unhappy marriage. Two of my brothers are still alive and I have been given a warm welcome by so many relatives. Heartfelt thanks.

- Ancestry

This is a very useful site but I think people need to be more careful when accepting hints. Sometimes hints are suggested which unavoidably involve someone with the same first name and surname as someone in the family but they may be from a different family. Because sometimes these hints are accepted as belonging to a particular tree when they do not an incorrect family may become attached which is difficult to correct. People post photographs in good faith which have been incorrectly identified. You actually need to have traced your family yourself from primary sources such as Civil Registrations of Births, Deaths and Marriages, Parish Records, Wills and other sources before you can accept hints and attach individuals and facts to your ancestors. It is difficult to have corrections made but otherwise it is a very useful website. Thank you. Gael Phillips Australia

- Ancestry tree

Love the App however when I have too many of the same hints I would like to delete them a little easier than saying that they are not family. I take my iPad everywhere so it is quite easy to add details if I get them when visiting. I don't like the choices for saving or deleting. Sometimes they are correct but I just don't want to save them because they may belong to another member of the family and I can't save them to the other person. I don't like getting multiple hints from USA if I have asked for Australia, or England or Europe. One or two are ok but I have seen dozens!

- Made some great discoveries

Through Ancestry DNA, I have discovered an entire branch of the family that I didn’t know existed. There were some shocking surprises in the journey but meeting some wonderful people has made it all worthwhile. Having multiple family members tested as well as constructing the family tree is highly recommended as more hints become forthcoming. The Ancestry program is a big help but you need to understand that it doesn’t do all of the hard work for you - it can only work with the data it has so you will need to do some of your own research as well. It is good that any living people in the tree are private by default. The DNA results helps a great deal in placing the pieces together.

- Great mobile family tree resource

I have used the Ancestry app for a couple of years now, and compared with the website, the app is so much better. It shows more record information and pictures without having to pay for their member subscription, which makes it easier to determine if they are actually the person you think they are (with same name, etc). It is also more user friendly and easier to navigate than the website, especially while viewing the tree. Only criticism is it sometimes crashes when you try to add data so you have to relaunch and do it again. A minor complaint for a well designed free app.

- Great BUT ....

Love the convenience of having my genealogy portable and always in my phone for quick updates and to share with relatives. BUT .... Would love to read messages via the App, would love to know if unanswered messages are due to people not logging in or blocking - needs a “read” notification. Would be great if hints filter out documents you already have. Sometimes Ive saved the same thing multiple times. Access is very expensive and notifications about good deals for renewal have to be chased by phoning.

- Oh so portable! In the pocket for moments anywhere.

To carry the family detail in my pocket in my iPhone and have that replicated on the iPad and computer, has simply become a given. The level of access is remarkable and I understand that the three devices are best suited for different capacities and uses. But to have the same detail in the three of them is superb. Wonderful work. I expend most of my data on this app. Does that it all? The access to photos, official records ... it never ends. Is that an obsession?

- My history

I am constantly amazed at the knowledge that is imparted from Ancestry and only wish that I was a bit younger to be able to grasp the technical know-how to gain the full benefits of it all......but I am getting better I think. Things need to be more clearly set out perhaps. It has been wonderful to meet my second cousin in UK through email and I hope to meet more in the future. I made an error on my tree with Lillian Bennett and have been unable to correct it, which dampened my enthusiasm. Overall, you have a wonderful program, thank you. Dellas Macdougall

- Love it

my only request would be for another relationship status to identify partners, I'm finding there are many relationships in my family tree where the partners didn't actually marry, so "spouse" is inaccurate. At the moment I ignore this minor shortcoming. I use the app all the time, in conjunction with the website. It's really easy to use and follow. It's made exploring my family tree much easier and very enjoyable.

- Wealth of knowledge

I have been part of Ancestry for years now and sourced so much important info. I would and often do recommend Ancestry to anyone contemplating their family history. I have always helped fellow researchers when I could and I’ve also received some really useful information from others on the message boards. The many connections of living relatives has been very exciting and inspiring, allowing me to add whole branches to my tree...all the while checking resources to verify our connections are authentic. DNA is another path I’ve decided to far it has shown connections that I am checking up seems a little tricky to begin with, I need more experience before I can give an opinion on that !! I’m on the highest level on Ancestry, and I absolutely blown away by the huge amount of info I now have access to. If you can stretch your budget to afford it. However, I warn you there is no going back, but it will speed up your progress and if you can help others out, it helps to justify the cost and that is very satisfying !!

- Too many bugs to use

I love ancestry and if this app worked I would use it daily! Unfortunately it’s never worked for me. I constantly have to log out and completely reinstall, and the support people tell me to do that or use the desktop version instead. It should people that I have lots of information on as blank unknowns, it doesn’t let me see what’s in my gallery, or it shows me 2 out of 10 items. Sometimes when I move through the tree it crashes. I have thousands of hint to sift through yet it constantly shows as 0 hints when I select ‘best’. Brilliant system, poor app. Can’t wait for it to be improved because I know I’ll be addicted!

- My Ancestory

Love working on Ancestory app , I receive many suggestions from Ancestory which I find very exciting. I look forward to working on my tree every day because Ancestory whole team is working with me. One small problem is I can’t make a comment beside a the picture or other , this is on the app but if I need to comment I use my I Mack apple . I would not be with out Ancestory, Thanks all. Margaret

- Ok

Always wanted try this app was impressed but again while doing my family tree hints kept sayin my cousins were living in America which is wrong. But they we’re correct on my great grandmother asked my parents if this was right they were surprised as so there information is accurate but to many hints are wrong specially like my late grandfather his middle name is Henry and they keep saying it’s a different name please try to fix this other then it’s pretty legit

- Ancestry

Keeping you connected to your ancestors in an easy format. It is costly to maintain your subscription but I have decided to just keep paying as it’s a wonderful service. I have used other family tree gathering apps and truly this is by far superior. I would like more printable formats to share info with family that are not on the app. Go family hunting !!!

- Ancestry app is excellent

I’ve been researching my ancestors for 35 years and the Ancestry App is the best tool I have ever seen. You can find new ancestors, photos of them, where they lived, their occupation all while having a 15min coffee break wherever you are. Hints are generated for you which are quite often exactly right. Well done Ancestry. Link your Ancestry tree to the FamilyTreeMaker program on your laptop and you can sync it and you have everything you need.

- A bit harder to navigate than the website

This is a bit harder to navigate than the website, but it’s far more convenient to get info while you’re out and about. A fast way to add information while interviewing family for first hand information, you don’t need to be in front of a computer to add relatives.

- Research

I like Ancestry but don’t like that you have to pay a huge subscription to get/confirm information on line however, it’s better that MyHeritage as you can still add to your tree without having to pay(if you know the information) where as MyHeritage you have to pay to keep updating it. Hope that made sense? Since using Ancestry we have family members contact us & it has been great.

- Good but...

One thing I find disappointingly difficult is editing and changing errors some of which seem to be the result of of the way the files work. Should be more user friendly in this regard! But the auto-search and discovery facility is very useful and almost makes the cost worthwhile. As a retired pensioner, eventually the cost will be beyond my means. With ageing populations throughout the western world, Ancestry may need to consider pensioner discounts?

- Great app

A great app. So fascinating to research my family history. Well laid out and very helpful. Expensive but worth it. Could be improved by allowing you to directly copy information from other trees. E.g. if I discover that a great great great grandmother had 15 siblings it would be great to just copy those in from another tree rather than manually add them each time.

- Great

User friendly, easy to navigate and enter in known information. Expensive for tracking family history of unknown. Best if you have plenty of time over the trial period to get all you can find and cancel the subscription before the trial period ends. Retains your family tree without having subscription.

- Ancestry

I love everything about this site it’s so easy to use and the amount of information is incredible I have been using it for about 10 years and I do make use of other apps but this is where all my family history is kept and where I get most of my information from r

- Ancestry

Only had two days and working well, however still prefer using my computer for searches. I can see potential to update recent info at family gatherings 😀 Quick access to show family members has been wonderful Still using app after several years and finding it useful for quick entries and showing family. Also a reference point when out on research locations

- Quick & Easy

Rather than fumble around with the mouse, I can select hints photos or stories really easily. The new tree filters are great and it is a lot easier to look over lists of families so you can correct them. More in app features would be great eg delete a person without going back to home person.

- Ancestry has taken my tree so much further.

For years I did my family history by walking the hard yards, sitting in libraries reviewing records and indexes, and visiting country towns retracing the pioneers' footsteps. But ancestry has allowed me to link up to so many other branches of the family. Dead-ends have turned into leads and lost relatives have suddenly appeared.

- Great app!

It’s easy to use. You can read up about the history of each region you have a connection with which is really detailed and it explains so much. You can also fill in your own family tree and see how far you can go back as you learn more about the past. Totally recommend it!

- History really can be exciting!!

Loving the brain challenge of tracing the family tree. Lots of great hints given along the way to keep my interest aroused too. So many ways to check on the past and make sure I am heading in the right direction. I love it. Even found a few lost relatives to chat with along the way.

- Perfect History

Family history is easily traced from the many records given to choose, sometimes confusing when several records are given with different dates and spouses or siblings. It takes time to sift through real facts and delete those not needed.

- Ancestry works for me

I’ve been hooked on ancestry. Com for 18 months. I was able to trace several branches of my family back many generations. You need to be very careful linking documents & other peoples tree information to your own tree. Many generations used the same Christian names & it is easy to get it wrong.

- Very useful ap

I like the Ancestry ap. it has improved over time and is a lot more functional. It's a quick way to get to my family tree to check things when I am collaborating with other family members. It would rate 5 stars but is still a little unwieldy to add information, so I still go to the actual internet site to do this.

- Needs fixing

There seems to be a few issues trying to use this app on iPad. When you look at documents, they are too small to read. When you try to enlarge them, they either cut out the bit you want or just go all over the place. This was never an issue before, but is driving me nuts as I cannot confirm the information on any of the pages.

- Simply stopped working

Was working really well until recently when it would simply sit churning when I attempted to look at notifications or anything other than the tree or profiles. I use Ancestry on my desk top most of the time, but having it on the iPad is handy. However, it has simply stopped updating profiles. I thought I’d try logging out and back in, but it isn’t even giving me the option to log in! Back to the desktop, All is fine there, so it is ONLY this appwhich isn’t functioning. I have buckets of space on the iPad, so not a memory issue, and I use high speed Broadband WiFi so not the internet speed. Have loads of gig, so not the internet access. How can something that worked so well suddenly NOT work at ALL. Looking at other recent reviews it seems many of us are having the same issues!

- Easy way to discover ancestry.

This easy to use app has helped me discover and understand my family heritage. Instead of firing up the PC, I can take a few minutes anytime to do some research. On the train, when my wife's watching a girlie show, when I'm having a coffee, anytime. Thanks Ancestry!

- Family history

Could never research as quick as what Ancestry can. Just today visited with cousins from WA and after finding an item in the police gazette of the day as a hint from Ancestry, solved a question that had not been answered for generations.... Well done, another membership on it's way.

- Ancestry Research is wonderful

I have had a DNA test done & through Ancestry I have made contact with many cousins around the globe. My tree goes back in parts to the 650 knights, ancient royal lines; my mind is blown by what I have found out from Ancestry resources👍 Thank you Ancestry I am having a great time researching my tree....... again Thanks 🙏 AAA++++

- Great app for free use.

Amazing, easy to use, and addictive. When you add yourself, your own parents, your siblings; then there is information you are certain about, online, for your grandchildren one day. Possibly, you will find a relationship to a long lost grandmother.

- Big improvements

Whilst some of the mobile platform isnt as good as the computer one, this has improved considerably. I find the hints easier to see & understand & this is a great reference point when out & about or away. I can just bring it up to check people or find someone. A lot more rigour than before.

- Great app, but...

I’ve been using Ancestry for many years and I think it’s great. I’ve met lots of relatives that I hadn’t known about, and it is a good tool for research. I used to sign up for it annually, but now that it is a monthly fee, it’s a bit too much. I don’t always have the time, so it’s become a waste of money for me to be signed up. It’s a shame, as I used to use it a lot more when it wasn’t as expensive.

- Need information

I accidentally deleted a person therefore all the rest of the tree and cannot find a way to reinstall this person other than manually inputting but then the rest of the line still does not come up Can you assist please, have looked on goggle but none of these procedures work Please help Ross

- A Great Quick Fix

Using the Ancestry App search is great because it eliminates all the members family trees and mostly gives up Indexes and original register entries, often with images. There are sometimes member added photos or image copies which can be helpful.

- Great layout and functionality

In a lot of ways I find the app a better way to add info to the family tree than the website. The visual layout of the family tree is very appealing, and it's quick and easy to add basic information.

- Ancestry

Improving as time goes on, should have relationship on hints on I pad Still goes very slow or just freezes at times, not sure if it is the internet, having said that, I have no problems on my computer.

- Ancestry app

Very handy to have when your main computer is not available, and while researching. Does everything that could be expected. The only thing lacking is a search function.

- Adds

I’m fairly new to ancestry and I find it exciting to see a new hint here and there , my dissatisfaction with this app is I did my DNA I got the results back I was hoping for a more detailed results but and for the past week or so I cannot see my DNA results as a add to purchase a DNA kit comes up which is really annoying the only way to see my results is thru a email from ancestry Hence the 3 stars !!!!!!

- I have found family

I have found family I can remember meeting when I was 3 or4 I have found them again. Also found a 3rd cousin that I have never met before it keeps making life exciting because I have more cousins to meet

- Best genealogy app

I have been using Ancestry for over a decade and the release of this app made it so convenient when working away from home or when visiting with family members. Data can be added for later assimilation into home based programs.

- Ancestry App

I love the way I can do family history wherever I go with this app on my iPhone 👍🏻 I used to do everything at home on my computer but this app makes it possible to this work everywhere and anywhere!!! I love the convenience of it too. Fantastic!

- Love ancestry

In love with ancestry. This has helped me connect with family, living and deceased, that i would never have got to know otherwise. Everyday a new discovery, new contacts. Great feeling to know more about who I am now is because of where I have come from.

- Highly addictive

I started doing our family tree out and of curiosity and have now form an addiction. It is so interesting to see how far back into our family tree I can go. With links to convicts and bush rangers the interest just keeps on building.

- Great app

I use this app when wanting to quickly look something up when I’m away from my computer. Also enjoy adding stuff from the hints while watching TV. If I’m doing ‘serious’ work on my family tree I still use my computer. A search function would be handy.

- Wrong version 😕

It's disappointing to know that an app I've had before, which I thought was a excellent app for mapping out a family's Connections is now not compatible with my device. Overall the app was a great one to use, it's functions were smooth and very easy to use. I would of given this a 5 star rating if I had reviewed when I could download it.

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- Convial et complet

Je prend rarement le temps de noter des apps mais c’est ma découverte de l’année. Incroyable et extrêmement convivial. En 10 minutes, on complete une recherche qui devait prendre des mois à faire il y a quelques années.

- Finding Ancestry helpful

Very easy and intuitive

- Updated App

What a massive act of self harm. The updated App is actually less useful than the original. An update for what? It’s a research tool which can no longer be used for research. Accessing another DNA matches tree doesn’t work. Such a disappointment and no longer worth paying for.

- Ok but

Need calendar for the birthday for the day. Today is this person birthday.

- Good stuff

I do a lot from my iPad and it is very good. Some things I’m missing, like how to link information from other genealogies easily.printing is another issue that could be improved. All in all though, it’s easy to navigate. Thanks.

- App closing

App closes unexpectedly. Please fix or how do I fix it?

- Thanks!

Great app. Took some getting used to from a long while using the computer and desktop version, but worth it.

- Trees

I can’t view the persons tree from the match list! I don’t like the format of the app

- Don’t waste your money

Hello everyone i highly recommend using my I told this company to re test my dna and they refused and they were really rude to me also they dont seem to put the right communities i was even told by another ancestry tester to go to they seem to really lack the right information dont waste your money test somewhere else I did mine at my heritage and got the expected results After arguing talking with them for over a month they basically told me we wont help you and you can pay us more money if you want help Bad customer service Bad dna testing company I dont want to even give them a star I want to give them half a star

- Ancestry

Do not like the new colour scheme and do not know how to get it back to the way it used to look. Also today the app won’t even open.

- Very Poor

You can’t see yourDNA Matches. Totally useless program.


Awesome love it

- No improvements here

The last two updates in my opinion have not improved this app. I don’t think it’s fair or right that I have to have my entire device on dark mode in order to have a dark background on my tree that’s complete nonsense and a lazy app developer. Today’s most recent update now brings a smaller pane to display my matches and to add insult onto injury I can no longer see notes that I had entered for every match. I don’t know who thinks these are good decisions but as a member who is paying a lot of money every year to have access to everything that ancestry is supposed to be offering I think you need to do a better job.

- Don't like the new interface

Dark mode should be in the app. Pictures are way to small. Hope the web version won't change.

- Amazing app

It gets better and better. I liked the previous look of my tree before the recent makeover. Perhaps it will grow on me - but I doubt it. Everything else about the app is great. Handling of media files has improved greatly over the years.

- Problem with Subscription

Have been enjoying the App but last two months lost access to my World Deluxe Membership. I was still charged for the two months although could not access the World Deluxe subscription features. Have bounced between Apple & Ancestry several times but nobody able to figure out what is going on. Have been told I will receive a refund for those two months- we will see. Hope they get it figured out because it was a great, convenient App.

- Hate this new update

The new update keeps crashing. The colours are too light and I can not change it.

- Printing is terrible!

You would think for an app like this there would be options to rotate pages and ways to print out parts of your tree nicely. But nope. The print function is poorly developed. And developed is a strong word.

- How to destroy a good product

The App, was fantastic, my favorite among all my phone apps, until they decided to destroy it. They put a white over a light cream color which makes my eyes hurt. The pictures are now completely distorted. They reduced the size of the face pics. It is horrible!

- The worst update ever

Does anyone even test these updates anymore? I can’t open any profiles from the tree page unless they have a hint. Even then I have to press the leaf and go back from the hints. It’s easier to navigate the webpage on my phone than it is to use the app. I reported the problem right after updating days ago. Why hasn’t this been fixed or even addressed? Chris (genealogist 20+ years, ancestry subscriber 10+ years)

- Amazing app overall

Layout was great before, new one isn’t really growing on me. Not really to different to navigate but just doesn’t look the same. Still a great app though.

- Great app.

I’m still getting used to the new layout of the Ancestry app. So far it seems really good. We’ll have to wait and see if it holds on to it’s early promise.

- Crashing and Colours

Latest update keeps shutting down! Also, I get the usual “pink for girls and blue for boys” colour scheme, but males now look green. Is it possible to modify background colours? Otherwise pretty good. Easier to look at hints and save items in app and then confirm your work and see other’s work through browser.

- It’s okay

I wish you didn’t have to pay to see everything

- Horrible App with Big Issues

I spend more using the Ancestry site on the browser on my phone than this app. Why? Trees - you can’t see them in the app. Pick the wrong tree? You are STUCK waiting for it to download. There is no way to abort a mistake. This app has NOT improved over time. Sadly. I do not recommend.

- Content Fine - Business practice poor

The app is fine but they continually ding you even though you pay a yearly membership. Trying to cancel is an unbelievable chore. So it becomes a tax for life it seams. Don’t get sucked into the hype, search public records and save yourself a time of cash. I do not recommend this company.

- I’m addicted :D

Love love the ancestry app...entertainment with a purpose!!!

- Fix the App

The last two updates made the app crash when trying to open it.

- Poor privacy

I updated my payment information on, as my credit card expiry date had changed. The ancestry app does not recognize this change, so will not allow me to access ancestry DNA anymore. I have waited 24 hours for the change to take effect, I have logged out of the app and logged back in, and I have deleted the app and reloaded it from the Apple App Store. The app continues to “remember” that My credit card info was not up to date. If I have deleted the app, it should not be possible for it to “remember” that my credit card info was not up to date, so this is concerning from an app design perspective. I also note that the link to ancestry customer support on the AppStore does not work. Please update.

- Love the app

Found so many relatives. An amazing tool.

- Ancestry App

Great app for doing your ancestry tree and DNA. I have connected my biological family roots and found DNA family to connect to if I wish. This has been the best.

- iPad is Getting better

The updates keep making it more user friendly. I much prefer going on line through windows10, however, the iPad is gradually improving.

- Found our birth family!

Thanks to, I was able to find my mother’s birth family, and they have opened their homes and hearts to us. This all happened within one week. We started with the name and death location & decade of her birth father and with lots of record searching, we found the rest of the family!

- Love ancestry but can not stand your iOS app.

Of the 65 apps loaded on my iPad I have to say this is the one app that I can not stand to use. It locks up all the times and the navigation is unreal. To try and upload a picture is 20 step nightmare. I do not mind my desktop but as far as the app goes. You kind of failed. Sorry to say.

- Hamilton family tree

Loving Ancestry!

- Not very usable for research

I was hoping for s better app for a research site. One can search for source documents, but you can not enlarge them on the ipad to read them clearly. One has to upload them all to a computer to be able to read them. Please make it usable. We do not need yet another app to make a tree. We come to Ancestry for research. I paid for full access but there is no newspaper search window on the app.

- This app is brutal

I love Ancestry and I like so many things about this app. BUT this app gives inaccurate information for matches. I am not a novice so it is not me.

- Love It but Accent Letters Not Working

Hi, I love using the app and can’t wait for the DNA feature to be fully functional. One major problem that I have noticed is that when I add letters with accents above them such as ö, á, ü, etc. it gets scrambled. For example ü becomes ü for every single place that that letter is used. It then becomes spread throughout the life story text that is generated and in some places is not editable. There are many names that require accents so I’m sure this is a wide-spread user issue. I’m concerned this may also mess up search results. Please fix this issue as soon as possible! Everything else is great

- Comment. Faire des suggestions pour ameliorer Ancestry?


- New Update is horrible

You can no longer see your DNA on the app anymore. Useless now. Uninstalling.

- DNA seems to be an after thought now.

Your redesign of the app is terrible. Honestly, go back to the drawing board. DNA seems to be an after thought now, tucked away onto the back pages where it’s hard to find.

- DNA report disappeared from app

With the most recent update my DNA report can no longer be accessed with the app, though I can still see it on the web with my laptop. Please fix this! Thanks.

- Updates changed interface

When the most recent updates went thru it made the features of the app no longer work . I thought I was going crazy but appears something is wrong . Needs to be fixed ASAP

- You wrecked it.

The update ruined the interface. What have you done?! :-(

- Terrible App

The information on the DNA is great however for a functioning app it’s terrible. Not overly easy to navigate and now it will not open. I’ve deleted the app reinstalled it and works for a day or 2 and repeats the same issues. I have an IPhone 11 and the App sucks. Just constant delete and reinstall every other day.

- It unfolds

They history of our lives keeps unfolding every month or so as we find more information either through long hours of looking or sometimes ( many times) through hints provided that show up as green leaves. Nothing but fun unfolds.

- ?

Pourquoi on peut pas ajouter un frère ou une sœur du père ou de la mère par exemple?

- Can’t cancel

Tried several times to cancel. Get useless help on their “help”. Super annoyed and want out!

- Ancestry app

This app works then stalls. Also this is the second month I’ve been charged 29.95 for past 3 months despite my efforts to cancel You cannot cancel through the app itself which is insane. It tells u to go to google play or apple which is also insane B c I can’t figure this out ( I can’t find my subscription here, I can’t cancel What a farce this app is

- Account closure

I have tried several different ways to cancel my account. First I opened my account, after a goose chase, I found cancel my account, however, it then said I had to go to apple App Store to cancel. After signing into my apple account, I opened the ancestry app. After signing in there it continued to take me to the same pages. I haven’t been able to cancel and now the payment day has come 14 March and I still can’t cancel. I am going to call my credit card company and get them to cancel the payment.

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- Ancestery review

Accessing this website make available substantial records that serves to provide invaluable information for users to search for their family's history; recent improvements have only made collecting family history evan better!! I can only add to my previous review in that many users will certainly benefit by exploration of families history; your website continues to improve and give many people joyful experiences to remember; I can only follow up or add that we are very pleased with how your website affords so many people the opportunity to take advantage of this service, I’m once again reintegrating my appreciation of your work in this vital area of personal historical data!

- Problems With The Map

I’ve been having some issues with the map section on the app. When I click on the map it’s not showing ALL of the places where my ancestors are from. I tried making sure I had sources and still, not all of my ancestors are showing up on the map. For example, my 13th great grandfather, Francisci Nicolai Kerschner was born in Lilienfeld, Austria. When I go to the map, there is not a little circle in Austria that has his initials on it. With quite a few of my German ancestors, I’ve accepted hints that have a birth place on it, and they’re not showing up on the map either. It’s very frustrating when I’m trying to show a friend or a family member where some of my ancestors were from, but they’re not showing up on the map. Please fix this.

- Almost perfect

Following the leaves makes it almost too easy. The only thing that keeps us from being perfect is this search can’t be narrow down. For instance, if I’m looking for a death only in Wisconsin and I type in the name it’ll bring up every state and sometimes country where that name shows up. But still faster than the “old” days of going line by line through microfiche. #2 Other than that this is extremely easy and a great way to be productive while killing a little time in an office waiting for your appointment, or do some serious research. Last update gave us the ability to merge people. 👍👍 #3 Definitely getting better at locating maiden names of wives... it’s so much easier these days... but remember to verify. The algorithms are not infallible. #4. I have been using it now for several years. I’m starting to use it as a “second screen“ when I’m working on my computer. Such as reading the already saved obituary and matching the names on my tree on the computer. So much easier than switching back-and-forth. #4. Been using it for years now, every update works flawlessly. 👍🏼👍🏼


Ancestry makes it easy for someone who doesn’t know how to start a family history! I knew virtually nothing about my family. My Mother and Father divorced when I was very young. She became ill and after some years, died. She changed the spelling of her name!! Before ANCESTRY, I COULDN’T FIND ANYTHING except 1 single source of information! It was a copy of her social security card. That was it. Could not find nothing else. I could only remember the name everyone called my Dad. But I could not remember his birth, given or correct name. Once I started entering the information I knew on “My Tree” the hints started showing up. Then it is a matter of researching to make sure it was the correct individual. And voila I have Ancestors 👏

- Love Love LOVE this app!

Must have app for any genealogist!!!! Always updating and improving tools and data. I have learned SO much more than I thought possible about my ancestors! I am not sure I understand the complaints from some about the app not having all the functions of the Ancestry web site. I understand that everyone doesn't drag around or have access to a computer, but if you have access to a browser then you have access to the Ancestry website. Whether it be on a tablet or a phone, I can use a browser to get to the website and do everything that I would from a computer. Having access to both the website and the app is great and I use both everyday.

- Already purchase Gallery

After my Ancestry membership expired, the information that I located and was placed in my Gallery is no longer accessible to me. I think as long as I purchase it during MY MEMBERSHIP, it is mine to look over any time that I desire, with or without a membership. I should not have to rejoin to see this information again. For example: the censuses, the stories, the marriage, wills, death and birth certificates, etc. That is not good customer service and it only entices you to drag you back into purchasing a new membership. I’m not happy about this and it is unethical. I would come back even if you didn’t use this practice. There is always more to search for. Let us keep and explore our already purchased information, please.

- I literally lose track of time!

I literally lose track of time when I am using this app! It is not uncommon for me to spend 4 to 6 hours at a time, with breaks of course, researching. I use both my iPhone X and my iPad Pro at the same time to have two windows open and comparing back and forth for saving time. The ability to pay my membership for a few months every year when I have the time to devote to researching full-time and then canceling the rest of the year is very appealing. I have been doing that for several years. I like in the new version of the software, you are now offered for review, if available; the Father and/or Mother of the person you are currently researching. Plus you seem to be able to find much more available on your search for “Hints” than in the past. On the Life Story page they have added more “Important Events” which if you don’t like can be removed, but I think most times are really interesting. It’s telling a part of that persons history in their lifetime. All in all I love the Ancestry App and enjoy my time researching my family tree using it.

- Ancestry review

The system is getting better thank goodness. I like the information pulled up to connect people but would like to see the system enter them automatically if possible. There should be a way to connect remarriages and children of split families. I’m optimistic. Continue working on improvements. Thank you for updating the old system. Also to provide specific burial details and locations. In your system one of my relatives is at Bermuda Hundred without a marker while another researcher found her in the woods with clear markings and her son by her with his stone. She cannot be in 2 places. I cannot find her. Keep up the good work. We all appreciate your very difficult but important history for everyone. We thank you so much. Have a joyful day.

- My family has slowly been reconnecting & it’s great!

We did the DNA - my mother, Father, and myself. We have found family we have lost contact with and reconnected. I find this amazing! Now if we could find others that were willing to talk from our ancestors in Italy that would be excellent. It’s harder for me to search back because I can read some Italian but am not able to search everything I’d like. So many of the older great Aunts and Uncles I have are gone, it’s hard to disseminate who is our family, and who isn’t without more information, but I want to try! Wish more people did the DNA testing... as soon as my boys can, they are 3 and 5 I am going to have them do it too. That way they can reconnect with some of the family on my ex husbands side.

- Update

The recent updates have fixed my problems of the crashing and the adding of the family issue. So I am very pleased. (Unfortunately no option for marriage dates still...) Below is my past two reviews: What happened? Crashes/freezes often. And when I try adding people the app no longer recognizes siblings or children. I used to add a family quick and easy. Now, not so much. Below was my original review: Genealogy is addictive as it is but this app. Ha wow. I cannot put it down! Amazing features. Easy to use. Simple. Beautiful. Works quick and smooth. The landscape mode is marvelous. And the ability to expand your tree was much needed thank you!! App>>>>Website The only thing I wish was possible on the app is the ability to merge duplicates and easy wedding dates options. Like when I add a spouse an option for the wedding date, location, and church would be amazing. (And if that could be added then why not divorce date in the same spot.) It would be a lot simpler than switching over to my computer. Might as well kill two birds with one stone. This app is amazing. Thank you!!

- Pretty good for an app

This app of course doesn't have all the full features of the ancestry website, but in a pinch gives you access to the basic functions. It's great for passing time while waiting, but also good for alerting you to new leaves to research. Wish it would have more controls to change when you get duplicates. Some things have be to be done with computer version. Otherwise quite handy to have. Giving another review about a year after downloading app. There has been improvements to the app that have been quite helpful. Thanks for the continuous improvements. Also like that I can take scan photos directly into my tree. Great app!

- Broken app on my IPad/IPhone and tech support not helping

The app has that runs on the IPad/IPhone has a bug that has yet to be fixed after trying for years. This Was my favorite app until this bug occurred. The problem is that, although I have a paid membership, which allows me to see and save hints, it no longer works on IPad/IPhone, and shows I’m merely a Guest user, instead of the owner of the tree with a membership license. Still works OK through browsers, but that interface is designed to be used with a mouse and most of the screens are too crowded/busy. I’ve contacted support/customer service/tech support numerous times; sent screenshots, allowed them to sign in to my account; but none of that provided them with a clue as to how to fix it. So, I’m back to the Free version, and will add information the hard way, until I find another app that works.

- Membership Canceled!!! 😡

I used look forward to logging in everyday to see how many new cousin matches I had - it was exciting to watch the number of matches creep up over time as my “family” grew. Now, you took all of that fun away (in both the app and website) and replaced the actual number with the unchanging phrase “1000+”. I no longer know how many cousin matches I have and there is no reason for me to login everyday like I had been for the past I canceled my membership. Maybe I should be thankful that I’m no longer paying you $40/month. I’m thinking there’s been a decline in the sale of DNA kits and this is your way of covering up the fact that my cousin match growth rate has slowed down a lot over the past few months.


While I truly love this app, it has developed some attitude! I ALWAYS put information into my tree in the EXACT format I want it! I pay for the service and I DEMAND YOU DO NOT CREATE FORMATTING RULES THAT INDO WHAT I HAVE SPENT COUNTLESS HOURS, DAYS, YEARS, researching and entering! Not to mention the problems I have encountered recently opening links to sites like Find-aGrave. When I click on a Find-a-Grave link in hints, it now opens a mini-window over the side of the app window which CANNOT BE CLOSED INLESS YOU EXIT OUT OF AND REOPEN THE APP! Do you guys test your ‘fixes’ before releasing them? This is extremely frustrating after meticulously adjusting the format of information into my tree only to have your ‘fixes’ undo my hard work! Recommendation, fix your algorithms to learn how a user enters data and information, then STOP REWRITING HOW A USER ENTERS IT after the fact! Consistency LENDS TO GREATER ACCURACY! You’re screwing around with my tree’s format and therefore diminishing my efforts!

- Sept. 2013 improvements are welcome and make it easier to use

UPDATE: changed from 4 stars to NO STARS! Initially the upgrade worked......but now won't let me back in for TWO DAYS.........something is horribly WRONG! Sept. 2013 improvements are welcome and make it easier to use on a tablet computer (versus desktop). This is a significant advantage when working in a graveyard or at a county records office. Having your family genealogy records with you and being able to check various facts as well as discover new ones is helpful. All too often I would go back to my desktop computer while entering facts gathered in the field only to wish I was back in the field to check another fact. A high definition tablet (iPad4, Samsung, Nexus 10) make it easier to read census films and compare them to county property records. Making paper copies of census films that were poor led to inaccuracies. THANKS FOR THE IMPROVEMENT..... I do miss the option when reviewing facts to be able to back out. You had a feature "not a family member" that would allow you NOT to include a fact from an indexed record.

- Life Changing!

My mother was adopted and never wanted to know anything about her birth parents (she didn’t even have her birth certificate!). As her daughter, I really wanted to know medical history. I began the process by having my own DNA tested through Ancestry. After actually finding familial connections, and having conversations with my cousins that I never knew I had, I finally talked my mother into getting her own AncestryDNA kit. (She was “kicking and screaming” through the entire process). The results were just incredible! My mother is one of at least 14 children! My cousin held a “family reunion” and we got to meet some of my mother’s sisters and brother as well as many cousins. Our family continues to grow and the bonds continue to deepen. Thank you Ancestry!!!

- Great app - but needs some built in user governance

I’ve used this app since it was released, and I’m very happy with it. 2 suggestions: 1. Once a user has accepted a hint, it should not appear to them again as a new hint. Example : same gravestone appears in my new hints every time I log on for my Mayflower ancestors. 2. Could there be a “private gallery” added to public trees? Recently I’ve noticed that fellow users are beginning to use ancestry as their cloud storage for hundreds of family pictures. Hence I get presented with 200 new pictures of some distant relatives’ first tooth, riding a pony, etc. In addition, it would solve the problem of people posting “my 3rd grandfather dna confirmed” as a “photo” that then becomes a hint for the rest of us to decline

- Ancestry Found My Mother

I’m a Retired Soldier in my 50s. Last year, Ancestry helped me find the name and first picture of my Mother I’ve ever seen. Additionally, I’ve connected with my 4 1st Cousins...who I never knew existed. My Mother died in a car accident when I was 3. My father remarried and until I was 7 or 8 I had no idea my Step-Mother wasn’t my birth Mother. For reasons unknown, my Dad kept the identity, and family, of my Mother unknown. The only fact I knew, until my Ancestry membership, was her Maiden name. It turns out I’ve been spelling “Mothers Maiden Name” wrong on forms for 35 years. None of this is a joke. Ancestry allowed me to find my Mother, and my complete Maternal lineage. Get the DNA Test...Get the Membership and go find what you’re missing.

- Enjoying Ancestry

I am using Ancestry, both online and with the iOS app, a lot. The syncing between the two is amazing. It is very helpful to have all of my research at my fingertips. The functionality contained in the app makes it really worthwhile using. While it meets most all of my needs, of course I want more. I would like to be able to do more editing of a person than is provided in the “edit person”. For example I would like to add nicknames, or other names, and life events such as wedding, etc. If it is possible to do these things in the app I have not found where. Please let me know. Oh one more compliment. I love that it is as easy to use on iPhone as iPad.

- Still Needs Work

There needs to be better synchronization between the online tree and the app. When I make a change or add new info on either, I expect to see it right away on the other. Generally, online you do, but the app lags. The app crashes too often. I hate that you cannot download documents from the app. I am a genealogist and I work between my laptop and tablet constantly. I need to be able to save docs from the app to my OneDrive or Dropbox. Also, if you choose a “potential ancestor”, the sources don’t come with it and you have to spend hours trying to find them all again. WHAT A WASTE OF TIME!!!! I also hate the search feature on this app. It doesn’t have enough flexibility and the results are too broad, and there’s no ability to delete outlier results.

- Hours of research

This app is awesome for research. I can move about my tree smoothly unlike when I use the full app on Chrome on my iPhone and it is sluggish and jerks around. One thing that needs improvement is when I search for everyone in the tree, not everyone shows up every time. Another improvement that would be great is when working from the full list and I click on a person to make a change, it would be helpful if the list would hold my place instead of having to scroll from the beginning every time. A third improvement I would like is if the tags would show on this app. Even so, I use the app daily. I especially enjoy having my tree with me when I’m away from my laptop.

- Good app

The app is easy to use on my phone. I can check for new DNA matches, and check for new hints on my tree. I am not able to download pictures, even the ones I uploaded. Notifications are not consistent. Several family members have begun a new trend of communication via photo comments. This is actually very helpful, as it connects people who have placed that photo in their tree, and keeps the comments with the photo. Any new relatives who use that photo hint will also get the comments, and can learn more about their living relatives. Because of this, we have been able to find direct male descendants who were willing to take the DNA test, and get a paternal line established on a particular ancestor. I love being able to communicate this way, however, the notifications are sporadic. Sometimes I get an email that there’s a new comment, but I’ve found more new comments that I was never notified about. I use my phone exclusively for accessing the app. The DNA match screens could be more user friendly. When I need to toggle between screens, I’m often dumped back to the beginning. Overall, it’s a good app, and fairly easy to use.


I like the portability and its continuous searching for connections. One improvement suggestion is when I'm checking hints from the entire family list it would be nice to know if the person is a direct line ancestor or it's a "by marriage" individual and it starts a branch that's going nowhere and I have to delete when I go to the PC version. Another preference is when searching the web it would be nice to have a filter of "birth year BEFORE xxxx" to stop showing results for after the person started having children or got married. I'm not interested in getting results after the person was born in 1688. But I have no complaints, only compliments.

- Fun and helpful

When I️ was a kid, I️ enjoyed hearing stories from my grandparents about their childhood, their families, and what life used to be like. Now that my grandparents are no longer living, I️ still enjoy the adventure of learning about their families. I️ have discovered so much about the jobs, land ownership, number of children, etc. of my ancestors. I’ve discovered military service no one in my family knew about. Is the app perfect? No. There are so things that are easier through the website on my laptop. But using the app on my phone is a great way to pass the time waiting at a doctor’s office, in the airport, showing family history to friends and family, etc.

- Why I’m a 4-Star

The reason I’m a 4 instead of a 5 is their program easily eats information if you go back to add further information you just received. Or maybe for no reason at all. I have been off line for the last 19 months because of illness and when I opened this morning my dad’s picture had disappeared to who knows where. I haven’t had time to go any further investigating, but do hope there is not much more out of line. I gave the site a 4 because it is so fun and easy to use. Opens the door to many others who are going on similar paths. On the whole, most of the researchers are friendly and helpful. Ancestry has made such a wealth of information available to the general population. TaZoBe3

- Great app; easy to use

This is a wonderful alternative for me, as I travel a lot. Being able to research using my phone or iPad is great. There are occasional glitches that still need to be fixed: (1) I cannot comment on another member’s photos or documents while in the app (it used to work; not sure what happened); and (2) the app will not accept a surname change (that used to work, as well). For both of these tasks I have to exit the app and go to the actual Ancestry site. I hope the folks who oversee the app will stay on top of these small glitches, as it sure gets annoying. Other than that, this app is perfect, and I use it daily!

- New app appearance leaves something to be desired

I love Ancestry. BUT, imagine my surprise when I opened the app today and discovered that the color scheme had changed from dark to light. Tried it, didn’t like it, so I tried to change it back. No way to change it back. Contacted Ancestry (good customer service), which informed me that I needed to change my iPad setting from light to dark. But I don’t want to change my iPad - just the Ancestry app. They referred the matter to someone else, who emailed me and told me the same thing (again, good customer service). I have no problem with the customer service-just with the developers. Why on earth would you change the app to make it harder on one’s eyes, and then not provide an option to change it back?! Not happy!!

- Ancestry APP

I use this APP often. For the most part it works very well. The Mobil APP works as well as the web site works on my computer. The only problem I have with it is the same problem I have with the web site. Sometimes there are so many matches that I can not go through all of them at one time. I wish there was a way to quickly pick up where I left off instead of going through all the pages I have already been through. On the plus side, I can do everything I need to do and use this APP more than logging in on my computer. I have built and researched several trees on the Mobil App and I am very pleased with how it works.

- It’s Addictive

I love searching National/international records for ancestrial family links and am always happy when I see a green leaf. The only suggestion I would have is for Ancestry DNA to offer the ability to refine a search by specific criteria (state, city, date category, etc.). When you select search and it yields over 4,000 entries it is a daunting and time consuming task to review them all. It would be so much more time productive to be able to narrow the search by something other than a general slide bar. Also the ability to enter a parent without entering a direct spousal connection I have really enjoyed using this app to find my history. Totally addictive.

- Wow, lots of easy to access information and hints here

With just some basic names. I’ve been able to begin tracing back four, five and more generations in just one day of getting it set up. It seems like there are a lot of good indexes sources here and I’m excited about the information and connections I’ve found so far. I’m also pretty tempted to try out the DNA testing too. I know a few people who have done it and it’s pretty neat. Also, the app is very easy to use. The one thing that may be good or bad is I can’t tell what the standard for dates and places is supposed to be. If the search engine is just flexible with that, than all the better I guess.

- Ancestry. Com

I’ve been using this app for a long time and absolutely love it. It is so easy to take info and photos from family on Facebook and add it to the person(s page(s) on the Ancestry app without leaving my smartphone. And I have the international membership that provides records and info that I never knew existed! We also had our DNA done a couple of years ago which verified what we already knew and put us in touch with new living relatives who are now also new Facebook friends. My husband and I are both 83 and have been married 64 years. I have been working on our family’s history for 56 years. It’s easier on Ancestry!

- Great ap, always room for improvement

The application is well built and allows most features that are offered online. I would still like to see improvement in the “potential relationships”matches, so that if you have multiple possibilities you can research them all and when you add it auto populates not only that person but family related to them, ie: children or siblings. One other thing that would be helpful is to continue to build on the family circles. I would like access to that from the application and be able to see any updates or additional circles once new information is entered to the tree.

- Great fun at family events!

I just love taking the Ancestry App on both my cell phone and tablet to family events for many purposes, to: 1) show everyone their family ancestry and heritage, 2) help people understand where the other family members fit-in (especially in-laws who need help remembering where everyone fits in), and 3) update the tree wherever I can get names, dates, and events (remembering to record where the information came from!!). So special to be able to carry around with me my whole family tree and nearly all my research. All changes to the trees on one device sync with all my other devices. Reliable, valuable, and fun!

- I love Ancestry app

I’ve been working on my family genealogy since I was sixteen and even took two courses in it while in college and this app makes searching for information through resources like vital statistics,military,census,church,burial, and now high school year book records so much easier without the cost of buying each certificate and going through all the proof of who you are for security and wait till it came in the mail to add to my records of proof of the existence of my ancestors. Many times I had to roam the cemetery to get information about an ancestor which can be difficult to do while raising a family. I recommend this app highly.

- Family history uncovered

I learned so much about my family history thanks to Ancestry. My family all comes from Mexico, so I thought it’d be harder tracking down documents on them considering many records were destroyed during the Mexican Revolution- but, boy, was I wrong. I was able to find records dating back to my 3rd great-grandparents. I uncovered so much information about my family long gone. And even though I never met them, I felt close to them in a way. I’m not able to afford a subscription, so I opted for the free trial. But even with that, I was able to find all that I did. This is a great service for anyone who is curious about their family history. You won’t be disappointed.

- Indispensable!

I never thought I'd enjoy this app as much as I am. The ease in which this app helps you put your family together is fantastic! With in a couple of hours, I was tracing my wife's family tree to England! My only recommendation is to check and triple check the "hints" ancestry provide. I check mine by sitting with uncles and aunts that remember that time period. It helps you get aquatinted with family you haven't seen in awhile and soon they'll be gathering around you to see what else you've discovered! I can't say enough good things about this app. It's a must have for anyone who is even remotely interested in finding out about there past.

- My Ancestry has reveled many interesting histories!

My grandpa created another family that wasn’t commonly known by most kin. He dropped a pistol in a church and spent a lot of time hiding in the West. I never got the complete story. My wife’s father was first married that he let go quickly. The story was spread in a great deal of newspapers and there were several men that remarried the lady that had claimed my father-in-law first. A Judge in Atlanta chased and shot at the third husband of the lady that had originally accused my father-in-law of being the father of the daughter of the loosest woman I had ever heard of. Other parts of my genealogy continues to uncover things that were hidden or were tried to hide.

- My Heritage in my Pocket

I love being able to have the names, dates, and even photos of my whole family right here on my iPad and phone. When family gathers, there are always questions about names, ages, and relationships. Nobody has to try to strain their brains to recall, because I can bring the Tree up and answer them all! The "Big Picture" emerges as more people are added to the tree. You begin to learn their backgrounds, origins and gain appreciation for what our immigrant ancestors endured to make a life here. I am grateful for them each time I look at the app. I just wish one thing for this app: that you could save a hint to a different person.

- Ancestery five stars

Ancestry has been a real blessing for me after 30 years of looking in libraries in court houses and books and everywhere I could think of in the places that I was stumped Ancestry through other people sharing of their family trees and ancestery’s publishing court records since this marriage birth death and gathering all the records for us to be able to use I have been able to go back many more generations on every line but one I can’t say enough good about Ancestry and they keep on adding new features like circles and pictures from other peoples trees that I don’t have of my ancestors it’s just an awesome place to work with, Janet Amig😀

- So exited and surprised by my results.

I love the break down and map layout of my ethnicity. The large amounts of info to study for each region. I love the dna match suggestions. Gets you excited to meet new family. I am still setting up my account so not much on my fathers side since I never met him. Based on how this works I doubt I will get more info on him but there is still hope. The graphic interface could use some cleaning for the mobile app. And the overall feel of the app is a bit wonky. But these can all be changes with an update. Another downer was the fact you have to pay for a membership on top of already paying for dna kit. It would have been nice to get a few months free. A positive is you can get a 14 day trial with no charge on the card and cancel anytime. With out the membership you can’t dive much deeper than the surface. Another annoyance is all the private data. I get it. But what’s a membership do me of everyone’s data is locked on matches family trees. I guess my excitement gives it a 4 but if I can’t improve much within the 2 week trial then it’s 3 stars for me.

- Overall quite helpful, but has bugs.

1st, the good: overall works well to navigate and edit my tree. Now the bugs: With the latest version: 1) It is eating my battery (by at least 25%). I suspect the new GUI is the culprit. In addition, some edit saves take at least 2x as long. 2) Names and places are now auto corrected using the dictionary. As many of these are not dictionary items, it overwrites, and needs to be corrected, causing name/place errors and extra time to correct the erroneous correction. Ongoing irritations: 3) Member Tree searches will return duplicate entries (sometimes 4 or more) 4) Member Tree searches always returns to the 1st entry after editing. The requires traversing through the entire list to get back to where you were editing. 5) The Member Data search has several bugs: A) Sometimes the Search erroneously returns No Records and says to adjust a slide that no longer exists. - In many cases this happens even if the app indicates there are Hints. - Also, this happens even though the indicator at the top says #### records found when selecting specific data types. There are other glitches, but that’s enough for now.

- Not the same as it was in 2001

I was able to get more information years ago. When I go back to each persons saved documents, which I obtained through a two month World subscription, it won’t allow me to view the record. It only lets you view the details, which isn’t the same as the record itself. And sometimes it shows the purchase option, which I already purchased. Very frustrating when you spent time and money finding and saving these records only to find later that you have no records saved. Also, if you press on the record, it brings you to a Purchase Record notification, which I’ve already done. How is it possible to save a record you purchased previously? I’d love to know.

- I love Ancestry

Never in a million years did I ever expect to see and find as many people and records as I have since signing up for a free subscription to Ancestry back on September 15th, 2018. I am completely addicted to it! And it is amazing to see how different the phone app is to what you get on your computer/laptop. There are things you can do on the computer you can’t do on the app, which to me is a slight drawback, and why I only gave it four stars. Otherwise, I can do my research just the same away from home as at home. Thank you Ancestry for providing us with a great tool to help us out with our quest of finding out who we are.

- Fantastic site, but isn’t quite what commercials tell you it is.

The site is great and the documents are legit but it isn’t what the commercials lead you to believe. If you want an accurate tree that goes very back, you will have to lengthy research. It doesn’t just have you click on leaves that take you back to B.C. Sometimes, you need to do outside research and occasionally, some of what they tell you isn’t accurate. But that is mainly due to the incomprehensible documents provided. As of now, I traced my tree back 351 years to the mid 1600s and it took me 2 years to do so. I recommend getting it, but don’t go by what the commercials tell you.

- Ancestry

I have been searching for ancestors for over 35 years. Before I became computer literate finding anything was impossible for me. Now all these years later Ancestry has been there and I’ve learned to navigate, step by step, and I have learned so much!! My biggest thrill was finding my maternal great-grandmother!!! Myself & my niece love “the hunt” for our ancestors!! The hours spent finally came to fruition about 1 year ago. I was surprised to get “a hint” from the Kentucky Federal Census of 1850. And there she was “Serilda McLain” daughter of Alexander Hamilton McLain!! All the years of checking out those “hints” got me there finally!! Ancestry is instrumental in my Family Search!!

- Terrible tests and extremely misleading

I was excited to keep searching for my ancestors, at the same time very curious about the DNA findings. I registered using my mother’s name, which is Spanish, and did not add any additional information about myself until the results of my DNA. (I have a German last name and my father has collected informations dating back from 1800’s of our ancestors located north of Germany) I also did not want to give Ancestry more personal information, in order to avoid driving their findings of my DNA. Ancestry told me that the process could take up to 6 weeks, in less than half of that time my results came up and for my surprise, 93% Spanish and Portuguese, some African, Swiss and 0, zero, nada German... ancestry must be a good source of searching once you input information, which Google can do for free, but the DNA test, if any, is not accurate at all!!! Very disappointing...

- Great service, pretty nice app.

I could wish there were a better instructions. For instance, they don’t have a place to put the middle name. It turned out you are supposed to put it in to the same box as the first name, but I actually had to contact somebody to verify that this is how you add one. It seems kind of a no brainer for this kind of an app to have a place for a middle name, but they thanked me for my input. Hopefully, they will fix that on the next upgrade. In full disclosure here, I made the request probably three months ago and I have only just now come back to use the app, so they may have even already fixed it. (They prompted me for the review as soon as I open the app.)

- Nice app but with limits

It’s nice to be able to work on your family tree via an app however it has its limits. Sometimes the tree lines are all jagged and missing members. Some records you can’t view on the app while you can on the computer. You also can’t view the whole gallery of photos for an individual unless you want to change their profile image, then other images will appear. I’ve had photos appear on other person’s tree that I’m certain were added to someone else’s profile. There’s bugs that have been fixed and some things that need to be improved but if you work on your tree enough then you’ll know what can be accomplished better by computer and what you can work on via the app.

- Ancestry DNA

This is a wonderful place to go to trace your Family roots! I have been located by a first cousin I didn’t even know I had and she has used this program to put together a brand new picture of my mother’s side of my family! She has sent me pictures of my grandfather when he was young, of my great grandmother whom I had never seen before. Documents of births, military records, census (pictures of the originals) burial records etc. Now we are waiting for the results of my own DNA test ( thanks to a gift from my “newly located cousin, who asked if she could get the DNA kit for me while they were offering it on sale!) Thank you Ancestry and thank you “Cousin”!!

- Like it

Great app. Great idea. Just wish we could have 1 month free to see if we want the membership. People like me are unsure if they even want to pay the extra $ since I don’t know most of my really family. And the people that did know are dead, took your secrets to the grave. I have a limited income since I’m a only parent. So spending extra $$$ dollars not knowing if it will do me any good, is to much of a chance for me to take. I did order my daughter a kit. I do not know her father. It was a bad situation that left me with a blessing in that nasty disguise or a situation. I truly hope this will help us find who her birth fathers family comes from. Hopefully get in touch with anyone to find out medical history, other important information we need.

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Ancestry: Your family story 12.24.1 Screenshots & Images

Ancestry: Your family story iphone, ipad, apple watch and apple tv screenshot images, pictures.

Ancestry: Your family story iphone images
Ancestry: Your family story iphone images
Ancestry: Your family story iphone images
Ancestry: Your family story iphone images
Ancestry: Your family story iphone images

Ancestry: Your family story (Version 12.24.1) Install & Download

The applications Ancestry: Your family story was published in the category Reference on 2010-01-19 and was developed by [Developer ID: 349554266]. This application file size is 232.55 MB. Ancestry: Your family story - Reference app posted on 2020-12-18 current version is 12.24.1 and works well on IOS 13.0 and high versions. Google Play ID: com.ancestry.Tree-To-Go

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