Ancestry: Family History & DNA App Reviews

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More search functionality options.. The app & website are just amazing. Lots of info at your fingertips, of course, it’s still on you to verify the info is correct & that’s where being able able to search through your own tree better would be helpful. Currently, on both web & app, you can’t search any way but by name, really. However, it would be helpful to see your list of relatives like excel. Filter by dates or locations, etc could really help with being able to more easily validating info against other sources. Also, I’m not a developer so I’m not sure how this would happen but I have noticed that multiple of my ancestors came from the same lines so I have multiple entries for the same person. However, if I’ve pulled in someone that I’ve already had from let’s say someone else’s tree, there isn’t anything sitting around giving me a ping that I might have a possible duplicate. To that end, I’ve spent sooo much time just “merging” & cleaning up a tree….that part is extremely frustrating. Some sort of recognition of possible matches would be wonderful!

Grateful for the Ancestry app. I love the Ancestry app. I joined the app to help track my ancestors during conversations with my mom and other family members and it makes the task easy. Since my family immigrated to the USA, we lost contact with many family members. With DNA testing becoming more popular in the last five years, Ancestry has allowed me to connect to even more family members. My 88 year old mother has a very sharp memory and has enjoyed renewing with the reconnections and meeting their descendants. As I made new connections, my mom has also helped with providing family stories for our tree. Because of all the benefits I have experienced with the Ancestry app, I am a huge fan and sing it praises to everyone! Thank you so much Ancestry for making learning about my ancestors so easy!

Life Stories Ruin Basic Navigation. Every time I agree to take the survey about the new Life Story feature, it doesn’t pull up - so here I am. It’s cumbersome and complicated. It has ruined the experience of this app. Please remove it as a primary means of seeing information about individuals in the tree. Now all I can see are birth and death dates for a person. I have to dig in the stories for anything else like marriage dates. People who are serious about genealogy do not spend time with this feature because we don’t have stories about our ninth great grandparents. We just need a section with all the facts and notes we have recorded with the other section for sources. I tried to add an obituary the other day and it took an act of congress. The Life Story/Timeline is a catchy, social media-esque way to keep occasional users interested, but it ruins the workflow for serious users. It’s honestly a terrible idea by the developers. I could not dislike it more. Please bring back the old interface when we could see the basic info without the fluff (like on Family Tree).

Finding lost stories. For the past 40 years, I’ve been working on my family tree. Initially, it was a very tedious and manually process. I spent many hours interviewing family, traveling to courthouses, halls of records and even newspaper office microfiche record rooms. I was an early adopter of Ancestry and have watched it evolve through the years. The extent of records and resources is mind-blowing. It’s all at your fingertips now and the application navigates the sea of data quite well. Algorithms assist in gathering and presenting leads and building the tree in a logical manner. I am utterly amazed at the stories I have found…and I am still finding. There is still a lot of detail to discover. Ancestry is constantly adding new data and records for review, so the stories and leads continue to become available. This is the most compelling non-fictional tale you’ll find!

Absolutely Fabulous!. I got bit by the ancestry bug in 2009 before I became a member. What started this for me was learning all I could about my great grandfather (my moms dads father.). Great grandpa left the home when my grandpa was three years old no one knew too much about him. Before becoming a member I was able to locate the him and within three weeks I actually drove to a rural cemetery and found his grave!! I was also able to find history. A few years ago I joined Ancestry as a full member and absolutely love it! My family tree, maternal and paternal, goes back for some to the 1500s. Two years ago I did the AncestryDNA (the reports were just updated recently as well!) I can attest to the fact they are accurate because I know where a lot of my family came from and the DNA members it matched me to are relatives, some I know (but didn’t realize they were members.) Totally fascinating and soul fulfilling to know where my people came from know what blood runs through my veins. Rock on Ancestry! I’m hooked ❤️👍🏽

False advertising. Do not believe the free 14 day trial. You may get charged & then apple itunes will not refund your money. They told me that all sales were final & that apps are not personalized. I was not told this & there is nothing on the free 14 day trial page within the app that has terms & conditions or any exclusions. I had received a previous free trial & was surprised to see another one. I clicked it thinking I’d received it because I did not keep the subscription originally. Apple itunes store kept me on the phone for over an hour refusing to refund & quoting the all sales final in the terms & conditions. There needs to be an * on the free 14 day trial page in the app with at least a short sentence stating if you’ve received a free trial that you will be charged the full subscription price for one month & not receive the free trial. This is false advertising & makes both ancestry & apple itunes store look very bad. I learned my lesson the hard way. I’m sure I wasn’t the only one. Save your money & don’t even risk it if you’ve used it before. Reclaim the records offers all records for free, same ones ancestry charges for- public free records-paid for by your ancestor’s taxes & you can use ancestry through your taxpayer $ for free at your local library. I’m so angry.

Great for on the go!. 30JAN19 Update: I don’t know if I’ve never used this feature? Tried to add burial information for my aunt last night and it won’t save. It just keeps spinning. Tried to go through “App Support” to report the glitch and it pulls up a blank page. So I’m reporting it here and docking a star until it’s fixed. After 10 years, my cousins are finally starting to become interested, so I need the app to be able to save Facts on the go. 18DEC18 Update: I’ve also been using the app to investigate shaky leaves and clean up duplicate hints in the nooks and crannies of my day. The integration with my DNA results has been amazing as well! Perfect companion to my Ancestry tree! Original: I love being able to whip out my phone to verify family stories as we're talking about them. Also, to jot down notes as my Mom remembers them so I can find the paper trail later on. Another perk is to show them pictures of our ancestors in a flash. Love it!

No refunds for auto renewal. This information was apparently available and I believe that, but I also believe it is predatory to not make this explicitly clear. I am out $64 for an app I didn't like, and that's not because I'll have to figure out how to buy groceries this month because of that, it is the experience I've had with the product. I also realize that IS my fault, I agreed to something in which I apparently missed the clause about refunds. But for a premium app in 2022, this really didn't impress me. Maybe I didn't give it enough time, but it felt limiting in what I could do. Perhaps it just wasn't intuitive, but I should have been able to find my great grandfather's "profile" and add him as a family member. I also couldn't figure out how to remove myself as the child of my step great grandfather which was frustrating and a tad upsetting - I'm not that man's daughter. I really hadn't looked at ancestry too much until now, heard about it for years though, and so with the policy I greatly disagree with as well as a dissatisfactory experience with the product, I don't recommend it personally. I believe it can be a great tool for those that are really dedicated, but I just find it too frustrating and unfulfilling to persisit with my own endevors. Perhaps too it would be a much better experience with a DNA kit. I want to convey there may be a lot of reasons this seemed like a poor product to me that are just things I didn't do right.

Great Concept but Inevitably Hard to Piece Together. I am struggling with how to figure out how I am related to my DNA matches. The Thru Lines are a great idea however I wish there was something similar that only showed Dna matches instead of everyone because when someone like myself is adopted and has no idea of their heritage or ancestors, it’s just a big puzzle. For instance I entered my “assumed” grandfather and I get tons of hints and thru lines for him but I have no idea if I’m related to him via DNA because so far no matches that I can find . I do admit I have thousands of relatives I can’t link in my tree even though we matched DNA, simply because idk how we are related. No common Surnames shared mostly. It’s very hard and confusing and I’m struggling to find my real ancestors because I don’t know my family nor who is who. If you could help us find a way to piece this together, you would be healing many lives that have holes in them from not knowing their families. you would help make so many lives better. Nonetheless ty for the hard work you have done so far.

Disappointed. Ancestry’s ethnicity estimates are great, but, as a service they need to step it up and stop expecting people to pay for every little bit of information they can provide. The chromosome painter and parental matches were helpful, maybe a little inaccurate at times at times, but, it had potential to improve. Now, it is behind a pay wall and you can no longer view it unless you pay the reoccurring fee of 30 something dollars. I paid a lot of money for this service and essentially am getting only 2 things out of it: matches, and an estimate. That is literally it. Is 100 dollars a reasonable price for two simple things? No. It’s just not justifiable what they’re doing and they will probably lose customers if they keep making them pay extra for the most basic features they can provide. I actually want to see Ancestry becoming the most trustworthy and helpful ancestry service of all. They already have a huge database, which is great. But as of lately, I’ve been disappointed. Why make us pay extra for things that other, less accurate testing companies already provide under the price you pay for the actual test itself? It just makes no sense.

A wonderful way to find your history. I have used this app for five years on iPhones, iPads and computers. I never had to start over or begin a "new tree" because you log in and you information is secure. I love this app for several reasons the first being I have learned so much about the heroes in my family. I can see the struggles, how wars have affected family members. I found living relatives I never knew. The only problem I have is that duplicates still form too easily but the correction process has been simplified. Every update has made corrections easier to do. You can add pictures, obits notes and they automatically add historical facts to make your ancestors come to life. A ‘Warning’ though this can be addictive! Con- even if you have paid for records after having a membership for years once you discontinue or pause your membership you cannot access digital scans of records. You can however see you have the record as well as see the “detail” of the record.

My Fathers greatest wish came true, then he died. My Father’s one and only wish was to one day know someone from his Mothers side of the family. She died when he was five. We spent many years traveling the state of Texas looking for anyone that know anything about his Mother. He sent his DNA to Ancestry and we waited... and waited.. and waited, until one day, there was a match, Mercedes. I saw that her Grandfathers name was Alfredo Alviar Chavez and flipped out!!! I sent her a message through the Ancestry app. and explained who I was and that we have been looking for years and years for anyone related to My fathers Mother’s side of the family. I gave her my email address and hoped she would answer. She quickly responded by sending an email to me and we were immediately connected. She was blown away that we knew so many details about her Grandfather. It did t take us long to get together. They came to visit on Labor Day weekend 2019. We had 3 glorious days to talk and laugh and cry. My Father was the happiest Man in the world. Then on September 19, my Father passed away. His name was Guadalupe Ibarra. He died a happy man. God kept his word and brought to pass the one and only piece of the puzzle left. Thank you Ancestry for making it possible. Without you, he would never have met his beautiful cousins, children of his uncle Alfredo, my Fathers Mother, Francisca’s little brother. What a wonderful world!!! Thank you, Dina Joy Lawrence Proud daughter of Guadalupe Ibarra

New family. I found out that my father wasn’t my biological father. I was the apple of his eye and he was my everything. I took the DNA test to find out my ethnicity and I told my cousin whom was supposed to be my double cousin since her father and my mother where brother and sister and it was supposed to be her mother and my father were sister and brother. Two brothers and sisters married and had children making double cousins. Well when she took the test and it revealed that she wasn’t as related as these three women were on my test, I was stunned and so was she because she got a cousin on her mother side to also take the test and it revealed she was more related to him than me. So we knew something was very wrong I became suspicious that I was not my father’s daughter and those three women was my siblings, we started talking and decipher things out. I was raised in very affluent family and my father didn’t know and died before finding out, my mother also passed away but she knew of the secret. I’m writing a book about this because it’s a lot more to this story.

Ancestry App 5🌟. I have found the Ancestry App to far exceed my expectations! Now having been on this amazing genealogical journey for close to four decades seriously; I am truly grateful and amazed by the way Ancestry facilitates my travels along the way. On any given day they have possibly surprised me with new and enhanced quality of service to raise my heart to further efforts in my safari for the information of our families story to see more clearly and more definitively what paths the many stories have taken to get us all where we are today. I certainly hope that they will continue to be as proactively innovative in their future as they have shown themselves to be in their past and currently. I give it a 5 star 🌟 plus rating for a viable option to increase your productivity in your experience as a family historian!!

Good App, Convenient. I really appreciate the convenience of being able to do ancestry on my phone! It makes it so easy to hop on and do a few leaves between activities. The app works well, but with a few issues. Occasionally, when trying to view something with a photo/attachment, it will say I need a paid account to view it, but usually when I go back and then click on it again, it works. Also, there are a few hints that take you to a website that you have to pay to be a member, just to see if that hint is the person in your tree (e.g. family search); I always skip those hints. Thirdly, a few hints always mess up no matter how many times you try to accept them; it just says something went wrong; try again later. (I’ve noticed this with newspaper articles.) I only give 4 stars because the census pictures only show you one page, whereas on the PC you can click to view the next page or previous page. Often the family is split between two pages, and I can’t confirm anything that is not on the page that it chooses to show me. If this were changed, I could give 5 stars, though those other problems still need addressed too.

❤️5 STARS ARE NOT ENOUGH⭐️. Have been enjoying this app for years, and it never ceases to amaze me. Losing myself in the stories of newly discovered ancestors is thrilling, stirring all my emotions. My parents are dead and there are no relatives to consult, so until I joined Ancestry I didn't know about anyone in my tree except for grandparents on my mother's side, and very little was known about them. Thanks to Ancestry, I've found out about my father's parents from Ukraine...and the 4 generations before them. 🇺🇦🇳🇴🇸🇪 My husband's family had always been a mystery too, because his father was an orphan whose mother died when he was a child. That's a whole new, fascinating story. 🇳🇴🇬🇧 Every new day seems to open an exciting new chapter somewhere in my tree. I'm frequently brought to tears for one reason or another, (usually from relief, the joy of finding another person, another fact about someone, etc.), and I drift off, letting my imagination carry me away. So much better than reading a novel; it's our real twisting, turning family story that will never end as long as Ancestry is here to provide the clues, and we're extremely grateful.🔎🌏🌳

Finding My Roots. I remember watching Alex Haley’s mini-series back in the mid 70’s on television, the country was captivated on how this author brought together a true story of his ancestors. He spent years doing research and traveling abroad to Africa to find any documents he could find on his heritage. Today Ancestry offers us a modern-day tool that eliminates all the footwork and research that Alex Haley had to struggle through. Ancestry allows their members to submit some demographic information and they in turn, ‘run with it.’ Ancestry brings the documents to you and allows you to connect with others who share in your DNA. I have met cousins online who I never would have known if not for this amazing web-site. One cousin sent me a photo of my father’s parents, to whom I had never known, nor what they looked like. This is a fascinating application that you must try. It’s a legacy to leave for generations to come.

Great app, not-so-great update. I absolutely love this app. I’ve made a family tree of over 7,000 people, and I don’t plan on stopping anytime soon. It’s so interesting to find out these things about my family and I love that this app gives me the opportunity to do so. As for the recent update... it’s not my favorite. They completely neglected some of the app’s prominent bugs and focused their efforts on making it aesthetically pleasing. As great as the app is, there are some glitches that definitely need fixing. An aesthetic change is not what this app needs. Besides, I prefer the way it looked earlier. If you haven’t tried this app out I would definitely recommend, you do get some bonuses if you pay for a subscription but you can still get a lot of enjoyment out of it without paying. It’s a lot of fun and I would definitely recommend trying it out, but some of these bugs really need fixing.

Found Tons of information& Even my birth Father. It’s the best gift, I received in my life. For my 62 Birthday my son purchased me a kit. While I waited for my results, I began creating my tree. The app was easier to use than it looks and it took no time at all to master navigating my tree. Then the results arrived and wow it was unbelievable. I never knew my birth/biological father so it was interesting seeing possible relatives. But I didn’t have the nerve to contact them, so I stuck to my mom’s tree & adopted father, then tackled my husbands side exploring leaves. Then one day I had a message in my mailbox and it a matter of minutes I had my first contact with a Second Cousin .... that contact confirmed we’re relatives and although my birth father is deceased, I have Aunts, Uncles, sisters & brothers and of course tons of cousin to reach out to! Perhaps I’m one of the lucky few that find relatives, for that I’m thankful for AncestryDNA. It’s a great app and became a new hobby for a recently retired grandma. With the help of AncestryDNA we may have just figured out my next “Heritage” vacation spot.

It’s decent but not most accurate. In my opinion; This is not very accurate. It says my Half Brother and I have nearly the same DNA however it is impossible since we have different fathers. I have even used my family tree to track my family roots yet it says I’m a majority English which is a lie; my English side is such a small percentage that it shouldn’t even be represented. I’m a majority Germanic and it says my German side is less than 10 percent. I believe they got the DNA right and the percentages wrong which has been more complicated by the current pandemic so I understand it was probably just an accident. It took nearly 3 months to receive my results and yet I have to say I was really let down and disappointed by the lack of accuracy and performance. If you’re thinking of doing this DNA test, I’d say what until after the Pandemic so they don’t “ rush “ your order which is why mine became so inaccurate. Overall the customer support is the best part of this company, not the service itself.

I found family on the other side of the globe. This test brought me to relatives I never knew existed and opened up stories I never knew about my family. I reached out to some of the dna matches that came back and found cousins in Australia who’s grandparents were cousins with my grandparents. I found an uncle grim my great grandfathers . I never knew my great grandfather had a brother and I found out he died in the war in Greece - my great grandfather raised his brothers three boys as his own. I found their kids from the names and pieces of story my new found cousin in Australia gave me (lucky out Mother’s are alive to help us). I just started using the site and I’m starting to grow new relatives exponentially ..one connection to another. My family is from Greece and the people I’m connecting with are in Australia Italy Canada USA and other . Science is fascinating !!!!

Won’t remember my login and password!. Why do I have to login every time I use this app? Didn’t used to require that. Users need to be able to decide if they can stay logged in or not! Finally allowed users to choose their background and that helps, but the look and feel of the app is still off compared with the browser version. Default graphics are cartoonish and amateur hour garbage. Why can I not collapse a level in my tree anymore? Discoveries tab still a confusing mess of unwanted fluff that takes way too long to load. Still would like DNA information in its own section like the web version. Really dislike change for change’s sake because you always break something, make it worse, and make serious genealogical research into eye-candy fluff. Let’s get some serious genealogists on board to critique this app, get rid of the fluff and eye-candy, and get some professional quality back into this app. Also, while you are at it, how about radically reducing your subscription rates so most people can actually stay subscribed for the long haul? You charge too much for providing access to public records. These are PUBLIC records and should be free to all. We know you have access to all the data created by familysearch volunteers. Anything they provide for free should be free on your site as well. As I’ve said before, be courageous and drop your subscription prices. If you do, more people will stay subscribed over the long haul and your bottom line would be much healthier.

Loved it before latest design.. I use this all the time. It Was convenient and easy. Now the start page looks like drive through Las Vegas, with the pages for individuals is a walk through Times Square. Both places might be nice for a visit, but having to “live there” every time I open the app has become so tiring I’m using my other mobile apps. Since my tree is on Ancestry, that’s a pain - but not as much a pain as the horrible, busy, ugly new interface. Genealogy is complicated enough without trying to keep up with whatever new, “fun”, family stories and pictures project you want us to get involved with. Really - the app is now like going to Walmart instead of a library. Not everyone has to have all the photos and different colored distractions. Please make a separate app for genealogical scrapbooking. In particular, as an autistic woman, the interface has become so chaotic it’s nearly impossible for me to force myself to use an app I used to open every day. Please, I beg you, go back to the straightforward genealogy program.

Enjoy finding long lost relatives, but.... I really do enjoy the Ancestry app. Although there have been many occasions where I have had to go to the actual website, because there are functions on the website that I can’t access through the app. One would think the app would have MORE features than the website, but that’s not the case here. That’s why I only gave 4 stars. Plus, lets face it. There really aren’t that many ways to search ones family history from one central access point, except for Ancestry. But make the website & the app with the same accessible features, and that fifth star will be all yours, Ancestry. 👍🏼😉 Also, I am a paying member. With the amount of money I pay annually to be a member, not to mention through multiple years, it sure would be nice if you would throw in a genetics history test for no charge. THAT would earn you 5-Stars-PLUS!

App Update 2023 Review. Ancestry App New 2023 interface update needs work. My one star review is a reflection of this update. I am a heavy user of the app. I will list the following issues and include suggestions: Ancestor Profile Page issues Profile image for ancestor is too small Font size for Ancestor Name is too small The top portion of Ancestor profile is too small. Place of birth and death is no longer on top of profile. “Share your discoveries with story” takes up too much space. Suggestion: Increase Font size for Ancestor name Increase profile size for ancestor image Add Place of Birth & Death back to top of Ancestor profile Create a tab for “share your discoveries with stories” on top of profile, next to “Search” & “Hint” Tabs. Genealogy is already hard. These suggestions are important because most of the work on the ancestors tree is done by looking at ancestors profile. The name, place of birth and death are important factors when conducting research, which is why it should be on top of ancestor profile. These should be clearly visible. I understand that your team is wanting more people to add to the “Share your discoveries with stories,” which I applaud. However, adding a tab for it and moving it to the top of profile next to the “search” and “hint” tabs will make it more visible for users to notice it and create the stories. This tab can even be slightly larger than the others. Please strongly consider the above mentioned suggestions.

AncectryDNA. I have been working on my family history for over 50 years and have accomplished quite a lot. Then, a couple of years ago I discovered Ancestry and am amazed about how much easier it is to do everything. Yes, there are quirks, as there are in every program, but this one is wonderful. I recently decided to have my DNA done, but was too suspicious to give Ancestry all of the information ahead of time, so I used a different e-mail address for my DNA kit, to see if they would be able to come up with the information I have on my charts (back to the 1500s in most cases). I was totally amazed that they pinned all of my ancestors down to the exact areas I was expecting them to be from, including the Jewish ancestor that is on my chart 4-5 generations back. ABSOLUTELY recommend this program. It is very addicting to do family history and this program makes it even easier with the very helpful and accurate hints. Thanks to all of the programmers!

Updates. ***FIXED!*** All issues below are fixed within the app! Thank you!!! Can no longer switch between trees while in the app. Can no longer switch between your DNA and other DNA you manage while in the app. The Ancestry DNA app was removed and incorporated into this Ancestry app, but now missing key features. I’ve uninstalled and reinstalled the app to see if there’s a solution - it DOES let you select a tree when you reinstall, however, you’re then stuck with that one tree unless you remove the app again and reinstall because there’s no way to switch within the app anymore. Perhaps room in the app was needed for Storymaker, I don’t know, but when you’re working on multiple things at once and trying to match up families, the app is no longer an option. Hopefully these things can be fixed at some point because it was great before.

Get the detailed insight to your unique history. The current ancestry app provides a convenient process to build your family tree. You can start with just a few facts or stories about close family members ; and use the hints provided by the ancestry software to expand links to other family members. Ancestry brings together many databases including military, census, birth, grave stones, residences and international census info etc. The basic ancestry app is now linked to the ancestry dna data. So, when you complete your dna testing you can then see even more relationships to your family. You can also see your dna ancestry timeline with associated geolocations. This provides a graphic map view of where your ancestors originated and their migration path to the current family residences. A treasure chest of info for those with casual ancestry interest or even more experienced genealogy pro.

A long time ago........ In a place far far away. No knowing anyone on my fathers side of our family it was kind of sad. Who where they and where did they come from? After some connections a lot of documents and a little luck, my discovery was amazing. Having the name Jones obviously makes it difficult to ensure, with so many with the same name, that an ancestor is ours. Yet, when the documents like a Draft card has parents names and addresses which reflect the child you know. Your face lights up as each connection becomes a reality. John Lee Jones is my big find. A settler of the west in Utah, in and around Cedar City. It was amazing to read a story of how he took his family and many Saints ( Latter-day ) from Missouri through the mountains to Utah. With his huge family and friends they carved out a settlement. To say the least I feel so proud to have had family like this. Best of luck on your search.

Amazing resources at your fingertips. When your family history research becomes so complex that you can no longer remember everything, this continuously improved app gives you complete access to an amazing range of details. In spite of my frustration that Ancestry has taken away some resources that were formerly available without additional fees, their software both on a desktop and mobile devices make the annual cost a great bargain. More than just the basic family relationships and personal data, I appreciate access to primary sources such as census records. I upload hundreds of digital photos and this app makes it easy to access these historic images. And as I travel, I always have access to the most recent discoveries I’ve made about my family. If you have an interest in your personal history, this app can keep your interest vital and enjoyable.

Love this app. I found my fathers cousin who he confirmed after I read through my DNA matches. After referencing from what my paternal grandmother told me about my grandpa’s sister and parents I found where my grandpa, his sister, and his parents lived in Up State NY after leaving Lithuania by 1918. Maternal side I had family documents, and family stories from libraries in Brooklyn showing my Franco-Dutch side going back to New Netherlands (New Jersey, and New York) before The English came in. I used my Franco-Belgian, and Italian family reunion documents my moms cousin gave me and was able to see others from common ancestors. My paternal grandmother had her fathers Polish Military Passport and I found in Zołynia, Poland on the map that matched my DNA analysis to be very accurate along my Genetic Communities. This is a must have app, even if you have little evidence you’ll find more details along the way.

Not helpful.. Unless someone in the family has already tried doing this AND you have someone (which you’re going to need more than one person if you want both sides of your family) to help you know the names of yours and their families then this isn’t helpful. You have to put it together yourself. You put in names dates and locations and it does decent at finding the right people but that’s only if like I said someone else has already done it before and it shows you what they’ve added to confirm who you are adding yourself and with our help from my family a lot of the things it’s shown me has been the wrong people or info but thanks to someone else in our family who knew a little more had added things I had been able to get it started but coming from a big family there’s only so much I can find or do to build the tree accurately. Don’t use this thinking it’ll be able to just find your family easily you will need lots of information about your family and you will have to find them and identify what’s right or wrong and it’s all very confusing the way the app works it’s hard to get around the tree the way I want to looking at things. Don’t recommend.

I have a tree with over 2000 people. If you are interested in the genealogy of your family this app will do it. But the full price of the app is way too high and the claim of newspaper artifacts is quite limited. If your ancestors come from Russia and your Jewish you will not be able to get further back than 1860. Assuming that your family came here in the very early 1900’s. My son in law is from German decent and I could trace his family back to 1675 when they came here as early settlers of Ohio, Maryland and Pennsylvania. Everyone in my family did ancestry DNA and it we found it very interesting. I had thought we were the only family with our last name in the America but with the DNA and matches I found that another family with my last name settled in Chicago around the same time my grandfather came. This I am sure of because I am a match for at least on of that clan. But I cannot figure out how we are related because the answer to that is in the small towns in Russia where the Jews were persecuted by the tzar and forced them to immigrate to the US. Instead of five stars I put four because I think they mislead me with the “all access” when it really isn’t “all access”

Definitely five stars!. I found out a lot of secrets in my family that I never knew about that some family members just don’t talk about or keep secrets from everyone. Lol so it was very interesting. Also, I got to find out about the history of my family on both sides and it’s pretty cool and very interesting, and a great thing that everyone should know about is where they came from, what made them who and how they are genetically and socially (location and environment) but one thing I do know is we are all unique in our own way and us as humans we’re all somehow connected in one way or another, and we all should stand together as human kind and put aside all the separation of one another , judgment to each other,, violence toward another human being, hatred towards a certain type of person, racism towards a certain race, inequality between people, and all stick together as one in the this world and it would make the earth be much better place to live on. Love and Peace to all mankind! -Philip J.

Unlocking My Past. Ancestry has been a joy to explore. I first started my tree several years ago, but had suspended my membership for lack of time to devote to the project. Earlier this year I decided to explore my genetic history through AncestryDNA, so wanted to continue my tree as well. I’ve been thrilled with the enhancements the site has made in the intervening years. It’s been even easier to connect the family dots through the system of ‘hints’ provided by the app. Each time I feel I’ve begun to hit a wall, a new hint is revealed that keeps me going. I’m also pleased with how the genetic app is enhancing my search. I have barely begun to explore the many connections that submitting my DNA revealed. As just a beginning, I can engage any person who is 4th cousin or closer - and who chooses to keep their connection open as well. What I’m most looking forward to is searching for all those Scandinavian relations that make up a full third of my DNA. I had no idea there was any measurable Norse blood in my past! I really am pleased with Ancestry, and AncestryDNA, and have only scratched the surface of the app’s many features and my past.

Hope O Creasman. I have used Ancestry since its inception. As a previous person stated, At first it was lacking records, but now it is amazing. If they could make the search where it would narrow down some more, because looking through 2,000 or more and having people come up who are in the 1900s when you want the late 1700s is very aggravating to me. Surely if you put the date of 1768, why are 1970s people showing up. Same with state, if I put SC and California is shown, I wonder why did I even put South Carolina, But I have to admit it does give you much more accurate information. And the DNA information amazes me. If the new ones would put their trees online and the stubborn old ones not keep everything to themselves, especially when you have given them information. Especially on the pictures. I have so many to identify and Rosa or Jose is from the same family, but they won’t share. However ancestry has really added to my knowledge and I know it will get better and better because it already has. It is sad to me because I won’t be around to see what’s to come. (I am 73.) So if you want to know is it worth it? I say a definite YES.

Navigation becoming complex. I can’t complain about the amazing range of relatives I’ve discovered going back centuries. But sometimes the hints I get are a little frustrating, because my tree will tell me that “Joseph Smith” is the father of “Sara Brown” while the hints show that Sara is the daughter of “David Jones.” And often it’s hard on the app to navigate your way back to the more remote branches of the tree. That being said, if you’re lucky enough, as I am, to have two parents going back to pre-Revolutionary days (who happen to be light-complected), and suspect that your parents might be distant cousins, you can sometimes find out they are, and also discover Jewish nth-degree great-grandmothers; darker-complected cousins; pastors and poets and actors; Mary Queen of Scots; a slave overseer for Thomas Jefferson 😔; figures such as Robert E. Lee and Martha Washington; Irish criminals deported to the Americas; and an assortment of French Huguenots by way of the British Empire. Your husband might have the DNA test confirm that yes, despite a Greek name and an immigrant from Germany, he is nearly half-Jewish and is attached to storied family fur-trading company owners from Kastoria in Greece who immigrated to the US via Germany. And your children won’t have inherited the same percentages of genes as their siblings. Viva la difference!

Membership Purchase DOES NOT WORK in the App. The App is a scam! 😩😡🤬. You risk losing money! They tempt you with a few days free trial and charge your credit card. When your free trial ends, Ancestry deactivates your account so you can no longer see images of documents even though your card has been changed. To get your money back you have to deal with Apple. I have had an Ancestry account for years, but only activate it occasionally for a few months to see if any new information is available. This time I made the mistake of activating it through the app using Apple Pay. The app worked okay for me. If you are using an iPad, the app is more convenient than the site on Safari; however, there are a few things that can only be done on the website (e.g. inviting others to your tree if your tree is private). Occasionally the app locks up and loses connection when you try to add files to your gallery. But the main problem is activating your account through the app, especially along with the free trial offer. If you want an active membership, activate it through the website even though you will not get the free trial. Otherwise, you risk a lot of headaches trying to get a refund when Ancestry doesn’t honor your purchase at the end of the free trial.

The most you will pay for a headache. Unfortunately if you want to research your family they have locked you in. There are not many sites to compete with them and I cannot wait until they have more competition so maybe just maybe they will take the overpriced membership money and hire a compete website team. It will start off ok then you will get an update, once you do the update you won’t be able to do much! I wish I was joking but every single update costs you at least a month if not more of access to what you need to do. This time it’s hints and building your tree, it won’t take and then it will create triple. You will think you can just get ahold of customer service and their bot Leif is the gate keeper that makes it impossible to get someone to the chat. When you do get someone to the chat they will play dumb and accuse you of being the problem then after you are insanely frustrated and about to throw in the towel a new update comes through fixing all people have been accused of causing, no refund, no apology. So welcome to your new and expensive headache. I am working on printing my work and putting it in writing, I suggest you start that way bc you too will be done with them within a year.

Why I prefer Ancestry Family Tree. I’ve tried and do use other family tree genealogy sites. Each has its own strength. Ancestry is more user friendly and produces a product that is easily read and visually representative of the family relationships. One feature I would like to see is an easier way to insert family or individual stories and reminiscences in the timeline of facts. The notes feature was not particularly helpful and are not visible when reading the story or timeline. All photos saved from other sources should automatically be saved in the media gallery. They can be deleted later, if not wanted, but is annoying when one finds it wasn’t saved after viewing it in a hint. I don’t like the new way of adding information from hints that require side by side comparison and checks when I know what I have is correct and the new information is different because of the date of the hint. It risks adding people a second time. Navigating back to a prior page after checking out a hint is not always easy, requiring going out of the tree going back in from an earlier point in the main tree. Otherwise, Ancestry is my choice of genealogy research.

Overall good. Overall this is a great app, which are used extensively. They’ve improved quite a few things over the past few years. As of this writing, there are still a few glitches: The titles of attached photos often disappear when they are attached to multiple individuals (which for the time being is why I always duplicate the photo title in the description portion in case that happens). It is quite frustrating that you cannot delete records on the app like you can on a laptop. For some reason, some marriage records create duplicate marriage events, even when the people you are attaching it to are already linked as married, and even win their names are exactly as on the new marriage record. This is incredibly frustrating and happens often. Perhaps most frustrating is what seems to be a recent glitch where all of a sudden the supporting records and attachments for an event are no longer attached to that event, and sometimes even the date and location disappear. I have found when that happens if I reattach the records, it will go back to the way it was originally with that information where it belongs. If you delete a person, sometimes the person remains. I have found this is usually fixed when deleting someone else from that family or when logging out and logging back in.

Problems with update. I have not been able to access Ancestry since this update. I try to go in but the only thing that opens is a screen wanting me to set up a new tree. If I open AncestryDNA I can access my tree, but it is an all version and runs very slow. Thank you for your response. I don’t know why but it working now, after trying it numerous times I can again access my tree through Ancestry. Before I could only access it by going into AncestryDNA and when I would access the tree from there, it was an older version and ran very slow. I only gave it a 3 star rating since I have not had a chance to use it since I have able to finally access it. I have been using Ancestry for many years and have never had a problem before. I have my problems but they are due to my lack of knowledge on how to use some of the features. Thank you

Resourceful. This app has been pretty useful. I’ve used it in about 98% percent of my research. I’ve used the laptop version the other two percent. Though it’s still limited by the info that’s put into by other users. I recommend using google to add to the search from time to time. I only used the paid version for a month but it still cut some search time down. If you try the free 1 month trial, I suggest the international version. Costs a lil more but expands the search area. I’ve found out I’m descendant of a Viking “king and queen” from 850 Denmark! And they are the grandparents of the inspiration for the term “Bluetooth”. Herald Gromsonn the “Bluetooth” No telling what you’ll find! Get start!ed 👍 My only complaint is if you delete a sibling or a wrong ancestor, it’ll kick you all the way back to you. If you have to remove a few duplicate sibling entries, it gets annoying. Update: I’ve gone all the way back to about 200 AD. It would be nice to see my entire tree and not just a specific branch.

Ethnic Background Research Update. Love this app. It was amazing for me to learn that I have ancestors across 3 different continents when I did the DNA test. The “Thrulines” feature is amazing too but I would like to suggest in future updates that there can be some way to search for DNA matches that share varying percentages of ethnic backgrounds. I am very interested in connecting the dots with the Latino side of my family and finding out if possible where I can trace my African heritage as well. Since I have nearly 100,000 DNA matches and not even close to half of the people have pictures associated with their profile, it is hard to tell what ethnic backgrounds are shared with people without clicking individually on every profile. If there was a way to show any or all DNA matches who have, say, more than “10% total Sub-Saharan African and/or 25% Central American” that would be REALLY helpful in potentially connecting dots and further filling in my family tree. I would love to find where those connections are but it is really hard to do without a filter in the search that allows you to bring up DNA matches with people in specific categories. Thanks for your help! I really hope this is a feature you guys will be able to add in the future.

Website is better, all access membership isn’t worth it!. I love ancestry, the things i’ve discovered are an amazing gift to my family. That said, the app version leaves much to be desired. The website allows you to connect with other members, view their profiles and trees (member trees are the most helpful feature on Ancestry), and send pictures. That only scratches the surface when it comes to all the goodness you’re missing out on if you use the app over the website. Additionally, the app glitches. If you delete someone on the tree it will reload you back to your home person, and often when you try to accept hints it will save the wrong one (or save one multiple times. As for the membership, while expensive they are worth it. I do think that the first or second are the best (though depending on which part of the world you want the international records from it might not help). I find that FamilySearch works better for international records, and Ancestry works best for US records. All access is basically a scam. All the newspaper article you want to look at (i truly mean ALL of the ones for my relatives) are behind another paywall. additionally the Fold3 records are largely already available on the ancestry website (draft cards, hospital admissions etc). Keep your 1st-2nd tier ancestry membership then get the higher level newspaper membership separately.

Dna section not working properly. Update: working much better! Old: Let me start with the positive: the tree section is lovely, helpful, works well, and I love it. Now, the negative: the DNA section, which updated on the 1 July is not great. It is set up similar to the website, but please consider that apps are used on devices, such as a phone. The DNA section has become a behemoth if information, difficult to manage or view, crashes if you try and look at Cousin matches for a second person... it used to be quite simple and elegant with the 11 generation view, and option but not requirement to open other users’ entire trees. How can I possibly appreciate their full multi- thousand tree of information on my iPhone? I hate to complain, I use the Ancestry app daily. Some people do crosswords or sudoku. I work on the family tree, it’s my favorite puzzle. I just wish I could use the DNA cousins’ section with ease, but it seems to have become way too huge to appreciate as a simple task in bed or during down time, with the phone. It has become a project strictly for sitting at my computer. Is there any chance to make it more convenient for device use? It’s an app, after all. Thanks :)

Very good. The ancestry app is overall very good, and easy to use. I was a bit worried that it may be a little messy at first, but it’s designed very well and it’s very easy to configure and navigate through! This actually makes the app pretty convenient, especially if you’re away from your computer, or are confined to a phone for any given reason. Uploading media such as photos on this app is actually quicker on the app than desktop, but it’s also entirely possible that I may be just saying that from the perspective of preference. The only real gripe I have with this app is that it may occasionally be prone to crashing, and while it hasn’t happened particularly often to me, it is annoying when it does happen while working ok research and you lose your spot. Overall, I think this app is very good, and I do recommend people download it, it is a very helpful app.

Not Ready for Prime Time. Unlike Reunion, this app requires a constant internet connection to display a tree. Nothing really resides on the iPhone other than a link to your online Ancestry tree. So, from a practical point showing your tree to family members around a dinner table, or while researching in a library, or many other places where a signal isn't always available - that soaks up battery time also - is extremely limited. With Reunion my tree fully resides on the iPhone - period. The fact that this Ancestry app is "free" to paying members is great - the fact that it's crippled and mostly useless speaks to the price value as well as what Ancestry thinks of its customers. Suggestion - charge a couple of bucks and have the full GEDCOM load on the iPhone and present in a Family Tree Maker format. Even if it isn't as fully featured, you'll make a return on invest in both money and added customer good will. But it's useless as it runs now. One star is a gift.

I like but it needs some additions. I love finding all my long dead relatives but I wish there were more detailed options for your family tree. For example, it should include siblings on each layer of the tree to make even more accurate assessments of relation. Also, including an option for adopted children would be amazing. My grandfather was adopted by his aunt, and so she kept being listed as his mother when in fact she was only his mother by adoption. As a result of this, I’m having an incredibly hard time finding out who my actual great-grandmother is because the records are only show the adopted parents name. There should be a way to include both adopted parents for the purposes of records AND the actual parents for genetic purposes. Also, it would be nice if there were more inclusive options that were sensitive to transgender individuals, including the records for older relatives who may have had to alter their paperwork because of the times they were living in. The history that you can uncover is really eye-opening and I just think everyone should be able to experience it.

Matches aren’t sync to other DNA matches. Example 1: A person can be matched to 4 siblings, but when clicked on one siblings Shared Matches’s, it doesn’t list the other 3 siblings that are being managed by that one sibling under shared matches but you can see them in the managers profile. Or if you search for them. Example 2: A uncle and niece share a cousin. Both are showing shared 10cm with this person. But when either the uncle or niece click on that shared cousin matches, they don’t see each other as a match. The niece sees not shared matches with the cousin. **Also, please bring back the under 8cm matches. They are very important in helping with researching and connecting. **And we shouldn’t lose information that we have collected and added to our tree, if we can’t afford our membership and have to cancel for a short time. If information is found while on a paid membership, that information should be able to be kept in the tree. Thank you!!

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Wealth of knowledge. I have been part of Ancestry for years now and sourced so much important info. I would and often do recommend Ancestry to anyone contemplating their family history. I have always helped fellow researchers when I could and I’ve also received some really useful information from others on the message boards. The many connections of living relatives has been very exciting and inspiring, allowing me to add whole branches to my tree...all the while checking resources to verify our connections are authentic. DNA is another path I’ve decided to experience..so far it has shown connections that I am checking up on..it seems a little tricky to begin with, I need more experience before I can give an opinion on that !! I’m on the highest level on Ancestry, and I absolutely blown away by the huge amount of info I now have access to. If you can stretch your budget to afford it...do it. However, I warn you there is no going back, but it will speed up your progress and if you can help others out, it helps to justify the cost and that is very satisfying !!

Love it. my only request would be for another relationship status to identify partners, I'm finding there are many relationships in my family tree where the partners didn't actually marry, so "spouse" is inaccurate. At the moment I ignore this minor shortcoming. I use the app all the time, in conjunction with the website. It's really easy to use and follow. It's made exploring my family tree much easier and very enjoyable.

Ancestry has taken my tree so much further.. For years I did my family history by walking the hard yards, sitting in libraries reviewing records and indexes, and visiting country towns retracing the pioneers' footsteps. But ancestry has allowed me to link up to so many other branches of the family. Dead-ends have turned into leads and lost relatives have suddenly appeared.

Ancestry. This is a very useful site but I think people need to be more careful when accepting hints. Sometimes hints are suggested which unavoidably involve someone with the same first name and surname as someone in the family but they may be from a different family. Because sometimes these hints are accepted as belonging to a particular tree when they do not an incorrect family may become attached which is difficult to correct. People post photographs in good faith which have been incorrectly identified. You actually need to have traced your family yourself from primary sources such as Civil Registrations of Births, Deaths and Marriages, Parish Records, Wills and other sources before you can accept hints and attach individuals and facts to your ancestors. It is difficult to have corrections made but otherwise it is a very useful website. Thank you. Gael Phillips Australia

Great research site. Great research site. I’ve used it for over twenty years however you should note: even though you have paid for years and most family trees on the site around my family lines have used most of my research to advance their trees Ancestry stop you viewing all the records you found, added and used to establish my tree of over 24,000 persons are no longer available unless I continue to pay. So be warned: unless you continue to pay you can’t access your files and research. Check it out.

Very disappointed with the whole experience. I received my dna results less than 2 weeks ago and now the results have disappeared from my account. I go to DNA story and it just says to buy a kit or activate one. Where have my results gone? I wouldn’t have even bothered with this but my husband was curious. Seems it was a waste of time and money if you ask me. The app is woeful and tells you the same old hints over and over again. Any other info or articles want more $$$ and I was going to purchase a world membership but now I’m glad I didn’t.

During lock down. During lockdown this ap has saved my sanity as I have spent it doing my family tree and I have found out a lot of things I didn’t knowi did too don’t know what I would have done with my self if not for family tree as I have had a stroke and I am in a nursing home

A bit harder to navigate than the website. This is a bit harder to navigate than the website, but it’s far more convenient to get info while you’re out and about. A fast way to add information while interviewing family for first hand information, you don’t need to be in front of a computer to add relatives.

My history. I am constantly amazed at the knowledge that is imparted from Ancestry and only wish that I was a bit younger to be able to grasp the technical know-how to gain the full benefits of it all......but I am getting better I think. Things need to be more clearly set out perhaps. It has been wonderful to meet my second cousin in UK through email and I hope to meet more in the future. I made an error on my tree with Lillian Bennett and have been unable to correct it, which dampened my enthusiasm. Overall, you have a wonderful program, thank you. Dellas Macdougall

iPad with M1 Chip. The app has performed well up until I purchased an iPad running the lasted iOS version 14.6 with an M1 chip. Since installing the app on that device the app only has partial functionality. Currently I am not able to select to view the profile of any person in my tree unless that person has a hint associated with them and then only by selecting the hint first. I have uninstalled and reinstalled the app on multiple occasions. The result each time is on first starting the app I can successfully view a person’s profile but after that I can no longer view any person’s profile (unless they have a hint) including the person I successfully viewed on first start up. Two other iOS devices with A series chips running iOS 14.6 work as expected. Contacted Ancestry support and the usual response as expected was not our problem despite the fact that not one other app on the iPad with the M1 chip is exhibiting a problem. Sorry Ancestry it is your problem, it is a coding issue which is being highlighted by the difference in how your app executes on a a hardware device using different hardware architecture to iOS devices utilising A series chips.

Ancestry. Keeping you connected to your ancestors in an easy format. It is costly to maintain your subscription but I have decided to just keep paying as it’s a wonderful service. I have used other family tree gathering apps and truly this is by far superior. I would like more printable formats to share info with family that are not on the app. Go family hunting !!!

Great app. A great app. So fascinating to research my family history. Well laid out and very helpful. Expensive but worth it. Could be improved by allowing you to directly copy information from other trees. E.g. if I discover that a great great great grandmother had 15 siblings it would be great to just copy those in from another tree rather than manually add them each time.

Record confusion. Over the past couple of years Ancestry’s records have become difficult to connect in addition the basing the company in Dublin has increased the cost to the consumer making research less rewarding. From some years ago it appeared that if a number hits were made on a particular record then this record was prompted as being a genuine connection to a family tree and many times it wasn’t correct. Lately records from the USA have a once off charge per extraction and so make the obtaining not justifiable and having a worldwide subscription not cost effective.

Frustrating and time wasting when things are lost.. I tried to delete replication of one family member and ended up losing an entire generation! I have just wasted 6 hours of my life for nothing! I restarted using after same frustration 5 years ago and thought (surely!) by now it would be more user friendly. But nope nope. Fix it guys. You are getting enough money to make this work way better than it does. 0 out of 5 stars.

Great BUT ..... Love the convenience of having my genealogy portable and always in my phone for quick updates and to share with relatives. BUT .... Would love to read messages via the App, would love to know if unanswered messages are due to people not logging in or blocking - needs a “read” notification. Would be great if hints filter out documents you already have. Sometimes Ive saved the same thing multiple times. Access is very expensive and notifications about good deals for renewal have to be chased by phoning.

DNA uploads. When adding connections like a step sister it doesn’t show on the tree only when you view the tree from the parent. So even tho the information is all there it’s not showing up on the tree which makes the summary inaccurate, it’s hard to edit connections in the app, if you add someone with the wrong parent you have to delete them and add it again. Adding information to each person seems too complicated or not there in the app. It may be the biggest but it’s certainly not the friendliest when it comes to uploading competition dna results to find more relatives and lost connections. This is one of those moments when capitalism should not be put before goodwill. I feel more people should be aware that while you hold the most records you don’t allow other dna results to be uploaded which could potentially find more accurate connections. I think the key take away is accuracy of results and achieving your company objectives at the sacrifice that you need to make your tests more competitive with competition. If your dna tests are affordable there should be no concerns allowing other dna upload but the thing is that’s where profits are coming before customers especially when most your site is paywall….

Complicated but effective. The ancestry app takes a bit of getting used to, but once you’ve mastered it, it becomes much easier for most work than the website (which is incredibly busy). I’d definitely recommend it, but it does take time to work out what’s where. (Start with options along the bottom)

Big improvements. Whilst some of the mobile platform isnt as good as the computer one, this has improved considerably. I find the hints easier to see & understand & this is a great reference point when out & about or away. I can just bring it up to check people or find someone. A lot more rigour than before.

History really can be exciting!!. Loving the brain challenge of tracing the family tree. Lots of great hints given along the way to keep my interest aroused too. So many ways to check on the past and make sure I am heading in the right direction. I love it. Even found a few lost relatives to chat with along the way.

My Ancestory. Love working on Ancestory app , I receive many suggestions from Ancestory which I find very exciting. I look forward to working on my tree every day because Ancestory whole team is working with me. One small problem is I can’t make a comment beside a the picture or other , this is on the app but if I need to comment I use my I Mack apple . I would not be with out Ancestory, Thanks all. Margaret

Simply stopped working. Was working really well until recently when it would simply sit churning when I attempted to look at notifications or anything other than the tree or profiles. I use Ancestry on my desk top most of the time, but having it on the iPad is handy. However, it has simply stopped updating profiles. I thought I’d try logging out and back in, but it isn’t even giving me the option to log in! Back to the desktop, All is fine there, so it is ONLY this appwhich isn’t functioning. I have buckets of space on the iPad, so not a memory issue, and I use high speed Broadband WiFi so not the internet speed. Have loads of gig, so not the internet access. How can something that worked so well suddenly NOT work at ALL. Looking at other recent reviews it seems many of us are having the same issues!

Lost generations. After searching the old fashioned way for my heritage the old fashioned way Ancestry did all the legwork and hard yards in the 2 years I have been investigating. I have no reason not to recommend this application to anybody chasing info and also doing the DNA test which has put me in contact with relatives all around the world, thanks Ancestry team you made the search for info on my maternal/paternal parents and siblings easy. ChrisA

Very useful ap. I like the Ancestry ap. it has improved over time and is a lot more functional. It's a quick way to get to my family tree to check things when I am collaborating with other family members. It would rate 5 stars but is still a little unwieldy to add information, so I still go to the actual internet site to do this.

The app worked, why’d you change it?. So now I can’t change the order in which I view my dna matches, the option is simply gone. Why ancestry, why? I like to know when new matches come in, now I’m having to navigate to the physical website, which can be annoying on mobile! Put it back please!

My Happiness With Ancestery. Having access to relatives around our world, both past and present within an instant, in my life, through Ancestery, is quite wonderful. My ambition is to secure families marrying and linking into other families and so on within my wife’s line as well as my own, throughout history. My personal research began back in February no name1983 as we found our 2nd of 5 sons was expected. In 2017, this son gifted me with Ancestery and has paid my membership to this day in June 2023. I have been delighted in everything Ancestery has enhanced my work in my son’s gift and has catapulted it into quite an historic tree.

Ancestry app is excellent. I’ve been researching my ancestors for 35 years and the Ancestry App is the best tool I have ever seen. You can find new ancestors, photos of them, where they lived, their occupation all while having a 15min coffee break wherever you are. Hints are generated for you which are quite often exactly right. Well done Ancestry. Link your Ancestry tree to the FamilyTreeMaker program on your laptop and you can sync it and you have everything you need.

Great. User friendly, easy to navigate and enter in known information. Expensive for tracking family history of unknown. Best if you have plenty of time over the trial period to get all you can find and cancel the subscription before the trial period ends. Retains your family tree without having subscription.

Quick & Easy. Rather than fumble around with the mouse, I can select hints photos or stories really easily. The new tree filters are great and it is a lot easier to look over lists of families so you can correct them. More in app features would be great eg delete a person without going back to home person.

Stumbling blocks. How to get so absorbed in finding new relatives. It’s great to be able see other trees and the chance to occasionally write to that person. I would like to have a marker to know where I left off or need further study . I would like a highlighter to a family member that is a stumbling block and needs further investigation so that if it’s proven the trail is saved .

Perfect History. Family history is easily traced from the many records given to choose, sometimes confusing when several records are given with different dates and spouses or siblings. It takes time to sift through real facts and delete those not needed.

Too many bugs to use. I love ancestry and if this app worked I would use it daily! Unfortunately it’s never worked for me. I constantly have to log out and completely reinstall, and the support people tell me to do that or use the desktop version instead. It should people that I have lots of information on as blank unknowns, it doesn’t let me see what’s in my gallery, or it shows me 2 out of 10 items. Sometimes when I move through the tree it crashes. I have thousands of hint to sift through yet it constantly shows as 0 hints when I select ‘best’. Brilliant system, poor app. Can’t wait for it to be improved because I know I’ll be addicted!

Great mobile family tree resource. I have used the Ancestry app for a couple of years now, and compared with the website, the app is so much better. It shows more record information and pictures without having to pay for their member subscription, which makes it easier to determine if they are actually the person you think they are (with same name, etc). It is also more user friendly and easier to navigate than the website, especially while viewing the tree. Only criticism is it sometimes crashes when you try to add data so you have to relaunch and do it again. A minor complaint for a well designed free app.

Good but.... One thing I find disappointingly difficult is editing and changing errors some of which seem to be the result of of the way the files work. Should be more user friendly in this regard! But the auto-search and discovery facility is very useful and almost makes the cost worthwhile. As a retired pensioner, eventually the cost will be beyond my means. With ageing populations throughout the western world, Ancestry may need to consider pensioner discounts?

Love it. I have used this App for many years, suddenly I was no longer registered as it dropped off due to my credit card being accessed fraudulent and I failed to update my new card, once a realised and I had to reregister my account and now it's so much more expensive but I like be it any way and recommend it to everyone.

Made some great discoveries. Through Ancestry DNA, I have discovered an entire branch of the family that I didn’t know existed. There were some shocking surprises in the journey but meeting some wonderful people has made it all worthwhile. Having multiple family members tested as well as constructing the family tree is highly recommended as more hints become forthcoming. The Ancestry program is a big help but you need to understand that it doesn’t do all of the hard work for you - it can only work with the data it has so you will need to do some of your own research as well. It is good that any living people in the tree are private by default. The DNA results helps a great deal in placing the pieces together.

Ancestry app needs improvement. Adding date of birth different in each place to put in date. If year is there and you want to add day and month the year disappears which it didn’t use to. Spellcheck is very annoying when names are spelt in various ways The updates to app annoy me as it comes up with hints not my family tree The updates made to the app make the app mostly annoy me. App worked better a year ago.

Family. Although at times people add ancestors that are wrong. Being vigilant and checking it can be avoided. That checking sometimes brings up little beauties!! I just don’t know what I would do without you Ancestry. I have traced both mine snd my husbands tree back to William the Conqueror. Yes we are distantly related. What an amazing find. Off the back of that now have had book made called “Related” How could I have done this without you Thank you Anne 😁❣️

Great app!. It’s easy to use. You can read up about the history of each region you have a connection with which is really detailed and it explains so much. You can also fill in your own family tree and see how far you can go back as you learn more about the past. Totally recommend it!

Ancestry. Only had two days and working well, however still prefer using my computer for searches. I can see potential to update recent info at family gatherings 😀 Quick access to show family members has been wonderful Still using app after several years and finding it useful for quick entries and showing family. Also a reference point when out on research locations

Ok. Always wanted try this app was impressed but again while doing my family tree hints kept sayin my cousins were living in America which is wrong. But they we’re correct on my great grandmother asked my parents if this was right they were surprised as so there information is accurate but to many hints are wrong specially like my late grandfather his middle name is Henry and they keep saying it’s a different name please try to fix this other then it’s pretty legit

An expensive and bewildering set of paywalls. It has information that I can’t get anywhere else but it also tries continually to get you to subscribe to add-ons, often to obtain information you can get for free from somewhere else. Ancestry occasionally sends me an email, telling me that I’ve got a new hint. I get all excited and open the app to get “this hint no longer exists’ what gives? Is this a gimmick to get you to go back to the app?

Just upgraded. I’ve been using the app for years and this is the first time I’ve disliked an upgrade so much. I am having trouble navigating DNA matches and moving between different kits I manage. I can’t find how to filter searches effectively like I used to. For some reason each kit shows up twice It annoys me that US yearbook clutter my discoveries page even though my research is not us based. At least put it at the bottom so I don’t have to scroll past. I only upgraded today so I haven’t even had a chance to try and work on the tree at all.

Oh so portable! In the pocket for moments anywhere.. To carry the family detail in my pocket in my iPhone and have that replicated on the iPad and computer, has simply become a given. The level of access is remarkable and I understand that the three devices are best suited for different capacities and uses. But to have the same detail in the three of them is superb. Wonderful work. I expend most of my data on this app. Does that it all? The access to photos, official records ... it never ends. Is that an obsession?

More features. The test is great. However ancestry could add some more features, like: filtering less the shared matches, I know that just shows the higher ones. It doesn’t show the number of matches in the app, only in the website. It would be good if you can show the triangulation between matches. It would be great to know the haplogroups as well.

Finding my family. Ancestry DNA were able to locate a number of first cousins. I was adopted as a baby and had never met a relative from either my birth or adopted family. At the age of 66 I took the plunge (and the test) because I wanted my children and grandchildren to have some idea of where we came from. I had built up a notion in my head that I was probably an illegitimate child of some poor young mum. Imagine my surprise when I found out that I was half right. My birth mother was young when she had me at 24 years of age, but I was the youngest of five boys in an unhappy marriage. Two of my brothers are still alive and I have been given a warm welcome by so many relatives. Heartfelt thanks.

Ancestry. I love everything about this site it’s so easy to use and the amount of information is incredible I have been using it for about 10 years and I do make use of other apps but this is where all my family history is kept and where I get most of my information from r

Ancestry tree. Love the App however when I have too many of the same hints I would like to delete them a little easier than saying that they are not family. I take my iPad everywhere so it is quite easy to add details if I get them when visiting. I don't like the choices for saving or deleting. Sometimes they are correct but I just don't want to save them because they may belong to another member of the family and I can't save them to the other person. I don't like getting multiple hints from USA if I have asked for Australia, or England or Europe. One or two are ok but I have seen dozens!

Research. I like Ancestry but don’t like that you have to pay a huge subscription to get/confirm information on line however, it’s better that MyHeritage as you can still add to your tree without having to pay(if you know the information) where as MyHeritage you have to pay to keep updating it. Hope that made sense? Since using Ancestry we have family members contact us & it has been great.

AMAZING!. I have quite a lot of information already in The Ancestry Family Tree site since I began tracing my family History some years back. I have taken a bit of a break from it, but now I have an iPad and I thought I would see what the ANCESTRY APP was like when I found out there was one. It is amazing - I have just downloaded the APP - and there is all my family stuff entered over the years all there - how wonderful, and of course I now have loads more to add. This is great! In just a few moments I have been able to add images of electoral roles which came up as suggestions on various members on my tree. I quickly purchased a month's subscription. No hard slog looking for things - they were right there and being an iPad it is so easy to enlarge up the image before adding it to the tree. I can see me becoming a bit obsessed with family history again! Update: it continues to be very useful and lots of improvements. Now if you visit a relative and maybe they have old historic photos you can photograph with your smartphone & upload to the person in the tree. Love having my family tree with me all the time in my phone App.

Thousands of cousins I would never have met. I come from a very large family, I have 50 first cousins on my maternal side and only six on my paternal. Ancestry has helped me develop contacts with both sides around the globe. It has given me a new interest in where I came from and where I might go. We are in contact through messaging and share family folklore, compare traits, talents and failings. We all have heroes and villains in our past, this is like reading the best adventure snd detective story ever written.

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Brutal. Tried 5 times to add my daughter’s child - after tapping add no dice. Finally gave up. I’ll try on the web browser. And… the family tree function is confusing when it’s displayed. Not intuitive.

Sign in having trouble. Why can I see my matches tree it always saying loading

Spouses. A couple is not always husband and wife; please update to indicate wife of wife when spouse is listed as female.

Pas toujours évidé. Difficile de comprendre comment passer d’un à l’autre depuis le changement visuel

Keeps crashing. Usually I would give it a 5 star because I think it’s so cool to find out my genealogy, however since the last update it crashes about 2 seconds after I open the app. I’ve tried all the usual ways, turn it off and on again, etc. but to no avail.

Why. When I do there is now response. Terrible app with lots of issues

Had to drop a star. Since the latest update about a month ago in 1 hour 17 minutes of going through this awesome app connecting me to my ancestors and living relatives - my battery power went from 39% to 23%. I’ve noticed a huge battery drain since the update. Hope this can be addressed in the next update (along with a merge suggestion feature!)

Another upgrade that failed - jams your program - everything stops.. Very very very very poor attempt to upgrade - it failed and wrecks your who program.

Unable to edit. Many of my family members have incorrect or incomplete information & I can’t see how to correct it.

Ancestry App. Great app for doing your ancestry tree and DNA. I have connected my biological family roots and found DNA family to connect to if I wish. This has been the best.

Love it!. Such an amazing app! Mind blowing

Layout of Profile. I absolutely HATE the changes to the profile page. Please go back to way it was previously. I want to see the names of the family members immediately on opening a person’s profile. I wish you could have a much better photo enhancement program. The ability to crop and slightly rotate would be appreciated. I asked for this a couple of years ago but it seems that you don’t care.

Ancestry App. 98% love it but a big annoyance is the constant reset to download the tree. Three times in the past few weeks. Have to delete the app and reinstall and wait for the download. Note- when trees are over 80k it takes quite a while.

If you you wanna know. Incredible.. I want to go back. Ancestry helps you explore your lineage. The records I have seen are something else.if you are curious how far back you can trace your heritage start here….

When you need it it does not work. For over a year almost each time I try to use this app I have problems. It does not keep me logged in. When I am logged in it has trouble loading data such as parts of the tree with a specific person. Just frustrating and I end up using a browser to see what I want to see. Would love to see some fixes to to this.

Ancestry is great concept, but the App search is almost useless. I love the concept of Ancestry, however … I paid for the World Deluxe Membership, but the App only returns hits for USA and a little Canada. The App finds: US and Canada newspaper articles, (which you have to pay another company to view); gravestone pictures; USA/Canada marriage records, and USA high school yearbook pictures. Can the App with my World Deluxe membership search Finnish or Swedish records - no. I don’t have access to a sit-down computer for most of my life, so my phone is my only internet access, and the World Deluxe membership has no value to the App. My grandfather’s Canadian marriage certificate notes his mother and father, and their birth places in Europe. I find nothing when I search for them with the App. How am I supposed to fill my tree origins without App hits from Europe? So far, I have paid almost $300 for 12-months of World Deluxe without a mother or father on my grandfather’s side to show for it. I cannot keep renewing my membership at this price.

3rd review. The other two that were critical don’t appear, like they don’t want the truth out there. Use PC, and use both to find all the info

J'adore. J'adore très bonne application que j'ai utilisée pour retracer mes ancêtres connaîtres mes origines avec test adn ainsi que ceux de mes enfants je vous le recommande très précis avec une possibilité de faire votre arbre généalogique je trouve que c'est bien faite assez dispendieux mais je ne regrette pas mon achat . D'autre test sont aussi disponible par rapport a la santé et l'adn merveilleuse application a découvrir venir voir vous serez séduit au premier coup d'oeil si vous aimez la généalogie 😍

Difficult to join others trees. Once I find relatives that I know are related and your cMs show are related I should be able to easily join their family tree instead of creating my own.

DNA used to help find lost and murdered people. I am happy with Ansestery. Although my niece is still not a niece but a cousin. But I would gladly let law-enforcement use my dna . Any family I talked to we’re fine with it to. I guess we all have clear Consciences.

Ease of navigation. Easily look into the lives of our ancestors

Disappointed. If you do not renew the information you have gathered to date is no longer available to you.

DNA view VERY limited. The new ancestry app vs the ancestry dna app is very limited on what is shows regarding dna. The old app was much better or the website

Technology vs Psychology. Ancestry has helped me through a lot. I never knew my dad’s paternal side of the family neither did he. He always wanted to know who his father was, so I helped him research a bit. My father passed away in 2020 due to a car accident so I made it my life mission to know how he was and who his family was. With this app, it’s very hard. The science and the generics are great though, I can’t complain. I found matches, I never thought I’d find. It’s very complicated to communicate on it though. Let’s be honest, not many people are on the app everyday to wait for an answer hoping that someday will magically answer all your questions. It would be amazing, if with the person’s consent, if there could be a social media account (instagram, messenger, gmail or even a phone number) were we can contact the person more easily. It would be so wonderful if I could know more.

Birthday use. Useful tip- add a feature to remind user about a family birthday, marriage anniversary, based on the information he has entered in his family tree

Ancestry DNA. I have been searching my whole life to make a real life story for me and find the truth. Ancestry has done this for me. A little hard to navigate,oh well, I will prod along. Thank you Ancestry 🙏

Best genealogy app!. I have conveniently been using this app for years to easily input new data and connect with unknown relatives. Highly recommend this app! Thanks!

Update !!. Update the app !!!! There is no reason why my family tree is downloading and taking forever to download everyone in it when I go on the app !!!!

Inaccurate results and difficult to use app. I’m disappointed with my results. I also have hard time using this app.

Ancestry finally recognizes New Zealand. My father was born in New Zealand. His grandfather emigrated from Galway, Ireland during the New Zealand gold rush. He spent much of his life researching his ancestry and was able to trace us all the way back to the Norman invasion. It is uplifting to see that you have finally included New Zealand and Australia in your data base. I am also encouraged to see that I have 2% Welsh Ancestry, since my Ancestor The Princess of Wales, who bore two illegitimate sons by King Henry I, asked his, Steward, Gerald to marry Nesta and raise his sons, which he did. Gerald and Nesta had two more sons and one daughter together, who eventually became the Knights of Kildare and the Earls of Desmond. I wish there was some way to add facts confirming the guesstimates, which allows members to add factual research to the data base.

Membership. I love the free trial but the kits are overpriced wish it was included in the trial. Other than that it’s easy to use the app and all. Hopefully it’s more accurate than 23andme and myheritage!

Wow. Je n’avais jamais imaginé que la généalogie pouvait m’intéresser, mais depuis maintenant 1ans et demi! Vous m’avez prouvez le contraire. Je prends le temps de rédiger cette avis, car vôtre application est tellement merveilleuse! Alors merci d’avoir créé cette magnifique application qui ma fait découvrir même une de mes passion!! Merci! Très sincèrement vôtre Myckaël Fournier

Pieces. Love find all of the pieces to my past. Each piece is a part of me. A part of my DNA. A part of my past.

This is a must. I just got mine done, it’s so interesting and already have been contacted by a relative! You learn a lot about yourself.

J’aime énormément!. J’adore l’application. Seul bémol, quand on cherche un certificat de naissance, faut chercher des toutes les catégories mélangée! Ça rend la recherche encore plus laborieuse.

Why did your app crash. Your app has crashed,

Learning so much already. I'm amazed already at the things I've been learning about where my great grandfather and mother were. Everyday nearly I'm trying to dig just a little deeper to find out where I am really from.

All too convenient. Genealogy can be an addictive pastime. If that’s the case for you then this app will be your friend when you can’t get onto your computer. I have used it as an easy way to look at hints. I prefer to deal with complicated situations on the web site where there’s the full picture of the situation available.

New dna. It is a great feature

Don’t Update - Profile Changes are Garbage. The latest update removes all the useful information from a person’s profile. In an attempt to make a “story” you no longer see a person’s birth & death dates. Valuable screen space is taken by useless / unnecessary “create a story” garbage. I use this app for family research but am now looking to only using in a web browser. Boo Ancestry! you took a useful app and turned it to garbage. Wish I could go back to a previous release. EDIT: still garbage. If you have more than one tree, there is no way to change active tree. It used to exist but the latest update removed functionality. Every update is a new adventure of what’s missing now…

I am now hooked on genealogy!. I love this application. I use it every day and I find it very user friendly. It has some little bugs once in a while but they keep updating to improve. I am definitely hooked on genealogy!

Good App. Seems to work well and looks good too!

Research. Love using it

Extensive and easy to use. Once you get the hang of it you can navigate around easily. It’s expensive and all the other expenses and charges to access other materials can be frustrating and annoying. Still, you can get pretty far without needing to access those. However if you want to take advantage of the power of this app and the data base you should try the free upgrade.

Finding Ancestry helpful. Very easy and intuitive

Family tree view. The app keep crashing when selecting family tree view

Quick look up. If you are in a cemetery and need to look something up. Great App.

Arbre généalogique. Très pratique pour construire et avoir son arbre généalogique sous la main.

Thieves. Pay for a $34 a month subscription and they take $53! Thieves I’m never using this service ever again!

No chromosome browser. It would be perfect if they would let us compare our chromosomes.

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A Tree. Trees come in many types, so how do you know which is better? Trees have many leaves of shape size and are colorful. How do you know about branches? I recently found relatives my family never mentioned in my 82 years. I use Ancestry because I am amazed at what Ancestors or related people show up from their search engines either by name Or AncestryDNA. Each day/week I get choose to put another leaf on my trees. I have lots of relatives that use the same middle initials, but their real middle name is different. Birthdates, Spouses names, and related data you can choose from new to update or add. Yes AncestryDNA & Ancestry keeps all my trees looking colorful and factual. I highly recommend Ancestry and it’s upgraded version. Saves me a lot of time pruning & trimming.

Main Tree no longer downloads since update. I have primarily used the app for several years. It has its issues but I greatly prefer it to the web version, which is horrible. However, since the update my main tree is timing out at 100% and saying that I need to check my internet connection. I’ve tried downloading on 4 different networks with the same result. It also does the same thing on my other mobile device. I have deleted and reinstalled and cleared cookies all to no avail. The tree I spent three years building is basically useless to me without the mobile app, I’ve contacted support twice and they admit it’s a problem on their end but there’s no timetable to fix it. What good is it to upgrade your design if you break something else? This should have been tested before releasing. Otters are complaining of the same issue on message boards. Fix the app or lose my business.

Problems With The Map. I’ve been having some issues with the map section on the app. When I click on the map it’s not showing ALL of the places where my ancestors are from. I tried making sure I had sources and still, not all of my ancestors are showing up on the map. For example, my 13th great grandfather, Francisci Nicolai Kerschner was born in Lilienfeld, Austria. When I go to the map, there is not a little circle in Austria that has his initials on it. With quite a few of my German ancestors, I’ve accepted hints that have a birth place on it, and they’re not showing up on the map either. It’s very frustrating when I’m trying to show a friend or a family member where some of my ancestors were from, but they’re not showing up on the map. Please fix this.

Membership account access. Before I start on a rant, I would like to say that this app is really good as a starting point in researching your history. Now with that being said I find it difficult to understand y it is so hard to find info on someone that you know has a marriage or birth certificate. Very frustrating when said person is a dead beat dad that holds the key to half of your DNA. And knowing he has other children out there, that can’t be found! Anyway, off topic.... I did a 7 day trail, and was billed on the following day... less than 24 hours and then when my research took to out of the country, I was charged .99 supposedly for said records but was charged the following day for the World package.... so I now have a month of Ancestry to help me on this journey but, I find every time I find something out of the US, I’m being charged more money. Help me to understand what my 2 monthly memberships paid for!

Ancestry photos. I don’t know who to contact I have been trying to get this information and I thought it would be great for everyone if you guys could help out with some of the ancestry photos not everyone has photos of people but I figured that the government has some type of government database of photos with a B license or a ID or something that you guys can at lease so that we can at least get a picture of some of the ancestors I know that it might not work with people who are currently alive but people who are passed it should be OK to release photos not sure if you have a link to the government for deceased individuals but I have a tried endlessly to get a picture for my mom of her mother and have not been able to do so this would be a great addition I think to the ancestry search

Fantastic App Save One Minor Flaw. I really like the Ancestry App. I’m on it constantly as I am a professional genealogist and it’s the easiest way to get data real-time when whether I'm standing in some ancient cemetery or at the National Archives in DC. There is one flaw in the design which frequently raises my blood-pressure: the search “feature,” if indeed you can call it a feature. The slide bar is not effective to isolate specific searches within the various Ancestry databases and there’s no way to alter the individuals dates within the search. This can make for a serious headache when you’re searching for a common surname while standing in said ancient cemetery. Other than that one issue, it’s never let me down and it’s a lot easier to pull out my iPhone and load recent pictures/media than it is to carry a laptop into the field.

Update. The recent updates have fixed my problems of the crashing and the adding of the family issue. So I am very pleased. (Unfortunately no option for marriage dates still...) Below is my past two reviews: What happened? Crashes/freezes often. And when I try adding people the app no longer recognizes siblings or children. I used to add a family quick and easy. Now, not so much. Below was my original review: Genealogy is addictive as it is but this app. Ha wow. I cannot put it down! Amazing features. Easy to use. Simple. Beautiful. Works quick and smooth. The landscape mode is marvelous. And the ability to expand your tree was much needed thank you!! App>>>>Website The only thing I wish was possible on the app is the ability to merge duplicates and easy wedding dates options. Like when I add a spouse an option for the wedding date, location, and church would be amazing. (And if that could be added then why not divorce date in the same spot.) It would be a lot simpler than switching over to my computer. Might as well kill two birds with one stone. This app is amazing. Thank you!!

Ancestry App. This is an amazing American treasure to have. A service that answers questions that range the entire globe on comphrensive DNA levels revenant to our and the future generations, life. A gift to acknowledge and keep forever, a reality check, truth, a meaningful revelation to be used conversely yet understandably wisely, maturity and lawfully with good productively good intentions upholding the family legacy and in good faith. I’m humbled, grateful, gratified to all of the persons who have contributed this system for all walks of life and I remain thankful forever. How I struggled in my younger years to access and keep this precious information on my own terms, autographs and records that was taken from me years ago. Thank you in advance for your assistance, thank you, thank you, thank you🥰.

DNA. The tree feature is awesome, and the hints are alright, but I am disappointed in the DNA results, and can’t help thinking the results are dependent on who’s interpreting them. When my aunt first took the test, a small amount of Native American showed up, which was consistent with her family tree, and matched many relatives’ results, then was taken away with the previous update. But yet the tiny amount of african percentage remained. Why was the 1% of NA removed, but not the african? The two were the same amount in the first test results. Actually, the NA was situated above the african. Seems odd that if one was going to be removed, it would be the NA. But yet relatives still show their 1% NA, it wasn’t taken away from them. I was hoping to see it corrected in this latest update, but no. I have mulled it over for awhile, and just cannot get past what a big let down the Dna turned out to be.

Rip off. I had my account hacked, I was marked as deceased. Not amused. Next thing I know ancestry took $84 from of a closed PayPal account using an email address that was compromised over 2 yrs ago. Do you know how hard it is to actually get help from anyone during this plandemic? I started a free trial but canceled it right away. My mum took ill and is now under hospice care. That seems to be when this white Corporation seeks to profit. The fact that one even attempted to use a closed account during a time when banks have skeleton crews- no one was looking, further accessing it by a compromised account on the dark web tells me what I surmised about ancestry from day one. It’s all about money- to hell with the consumer, they will take what they want. Never mind the refund we NEVER got when encouraged to upgrade our acct. One employee insisted we needed to BUY and take the test again. WRONG. My dna wasn’t changing. We didn’t neem another swab- but what was really messed up, it was an unnecessary “sale” that a smarter employee confirmed should not have happened. A refund was promised. No refund was ever given. Ever. Ancestry changed my heritage several times. It was far more inaccurate each time. Fortunately I know where to look to find my JEWISH ROMANIAN FAMILY. I had to use another site to confirm an uncle died at Buchenwald. Waste of money, severe loss of credibility- sleazy tactics to take funds from a trial canceled 6 months ago.

Have been a member for at least 19 fantastic years. Ancestry continues to grant me copius information on my ancestors. More than a few famous ancestors have been discovered and added to my trees. The biggest surprise was through the DNA testing I had performed which revealed my birth Father of which my twin Sister and I had never been told. My twin died before this revelation came out. My Mother never confided in us but was always concerned as to why I wanted to know about my ancestors. She always said they were dead and would never help us. Wished she was still living so I could let her know she was related to several US Presidents, General R E Lee and Daniel Boone. Would have loved to hear what she thought then. Thank you Ancestry for all you have provided to people like me that yearn for this information. It is who we are and what were made of.

So happy this exists!!. I’ve always been so interested in my family story and ancestors. I joined this site when I was a teenager and tried super hard to dig around for free because I didn’t have a method of payment (ahaa) I gave up for awhile only to return when I was older with that 💰 so I could get the full experience. In one day I discovered SO much! I was so excited to share with my family! We bonded for hours and pulled out all the old photo albums! I was able to add many photos my grandmother has to different family members profiles for other people searching to see. I don’t think anybody in this world isn’t interested by this stuff so seriously: if you’re even just a little curious, start that tree! My only issue with this app itself is the larger your tree gets, the app seems to lag a bit. 4 ⭐️ for the app - 5 ⭐️ for Ancestery 😄

Latest Update Absolutely Ruins This App. I am afraid that the new UI lessens productivity with the service, the multiple windows are confusing even for an avid user and complicates a perfectly smooth and clean UI that was the best part of Ancestry on mobile. After years of genealogy work since 2007, the previous UI has allowed me to do more than all the previous years combined with the ability to link documents seemlessly with ancestors. I am thoroughly disappointed and can only hope in some stroke of luck that my voice is heard and the update is reversed. I've never seen a company do this after spending money and resources on development, but I assure you that this is not just initial unfamiliarity with a new update. Thank you for your time reading this.

Nice app but with limits. It’s nice to be able to work on your family tree via an app however it has its limits. Sometimes the tree lines are all jagged and missing members. Some records you can’t view on the app while you can on the computer. You also can’t view the whole gallery of photos for an individual unless you want to change their profile image, then other images will appear. I’ve had photos appear on other person’s tree that I’m certain were added to someone else’s profile. There’s bugs that have been fixed and some things that need to be improved but if you work on your tree enough then you’ll know what can be accomplished better by computer and what you can work on via the app.

Highly useful links via trees to research, but. members of the Mormon Church have free access to certain research resources thru "Family Search" an LDS genealogical website (non members have free access also) which like Ancestry provides links to many research sources via created family trees, but maybe not as robust and extensive as resources provided by Ancestry. The Ancestry app on iPad (I'm using an iPad 2) is fairly fast and terribly useful when you don't have access to a browser on a non mobile device. I do prefer browser based work but the app is fine. With this app, as with browser based access, a paid subscription is required if you want those imbedded links (Ancestry calls them hints). You can pay by the month, which allows you to discontinue your sub at any time before the next monthly billing cycle is triggered.

Amazing. But a small technical problem. I’ve been fascinated by my family heritage ever since my dad passed in September of 2020. And I’ve been happy and busy as a bee looking all over for family But lately I’ve been having trouble. I’ve found family members coming from France. And I wanted to see the towns. But only 4 of them have shown up on the map while the rest aren’t showing up. And their birth and death places are in their bio. Yet not showing up. On another note. The tree sometimes gets stuck. Whenever I wanna see children of my grandparents, I mainly use the tree icon but whenever I tap on a person, none of the icons appear. Just opens directly to the person.

What did you do to this app?!?!?. I was really enjoying this app and finding it very useful until I just redownloaded it and it has completely changed. Seeing matches and easily putting them into groups with matches of shared dna was one of the best features and now it’s almost impossible to do that. It seems to take several steps now to do things that used to be one step. Everything was available about matches on an overview page that is gone now. I can no longer click on a person who manages a match’s account to see if they are also a match. I can no longer tell if a match is an unviewed one or one I have previously looked at. The simple design that existed before was so much better. I am very disappointed.

Ancestry mobile awesome. I have connected with over 3000 ancesters using the mobile app. When I use the app on my computer it is not as user friendly is the mobile app. This app on occasion does lock on me but overall it is the app I use the most. I recommend this app of all other online genealogy programs. Don't waste your time and money on family search it family trees. Ancestry is by far the best. AncestryDNA also opened up a can of worms. Apparently my brother who has since pasted had relationship with a woman during the Vietnam war once. And when I sent in the dna I was contacted by a man who’s dna matched me as his aunt. He looks just like all the other Adams men. However he is a very sweet wonderful man who wants nothing except to find out where he came from. Upstanding man a firefighter commander that loves to play hockey.

Great & Useful App - Could Be Even Better. I love the Ancestry app and have learned so much from it. I remember the old Family Tree Maker program from the early 2000s and with that, you were able to view different “reports” – one of which listed your relationship to different people in the tree (i.e. 1st Cousin Once Removed, 4x Great-Grandfather, etc.). What became fascinating would be how you could find yourself related to the same individual in multiple ways. This could be due to cousin marriages but also from siblings in one family getting married and having children with siblings from a non-related family. This was a fairly common practice throughout the colonies. I think this would be a great idea to allow members to delve deeper into their family trees and would also provide us with more value and insight.

Amazing Paper trail. It’s fun to put everything together with a factual paper trail. It’s very cool how the app builds the tree before your eyes. I’m 58 years old, I never paid a lot of attention to the family tree— I just remember the highlights... I have put it all together and can’t believe what I didn’t know. I’m sure I know more than my parents did, a lot more. I love that I get to save the records so other family can easily see each document because that really seals it in to your brain and it becomes more meaningful somehow. So— this is about the app... I’m using it on an iPad and it is very responsive. I like the web version a bit more, it’s just more intuitive— maybe because I spent a ton of hours on the web based app before I tried the iOS version. My my MacBook Pro is four feet away from me and I’m happily using this four year old iPad if that tells you anything.

Fine, but doesn't reach it's full potential. I'm a UX designer myself, so I know how hard it can be to create a design that's intended for desktop into a working mobile view, but there are a lot of places where functionality has severely been compromised. The one I notice more than anything is that you can no longer view the most basic information about a person (birthdate, birthplace, death date, and death place) without having to go into a quick edit or scroll through their life story. It was fine in the header where it was!! Additionally, I am not a fan of the life story view, and would prefer to have the factual view of the recorded events in their life back. And many times I've accidentally clicked search records when trying to search for a person in my tree. It's just a really shotty experience.

Finally finding relatives 👨‍👩‍👧‍👦. This is so exciting to learn about my relatives, that I haven't heard of before. Loving it, more than I had expected to know about my family history. I have come across a woman that looked exactly like me. Hair and same teeth and skin color. She was twice my size. Most of the woman that I knew very much were that same size too. And I met a girlfriends, boyfriend whom she married. When I first saw him. I thought he was my dads older brother. And he said that I looked just like a cousin of his. And she too was large. I'm trying to put more family pictures of my family that I know and have. Thank you for giving me all those families names and their documents.

I am Still Judging You. A WARNING to anyone thinking about putting money into this product. This update is phenomenally disappointing. I’ve always sung Ancestry’s praises for being a major part in learning about my family, connecting with so many lost members, and building new relationships. The access to matches, their trees, and their shared matches had been pivotal in my research, and yet every time there is a new update there is something that is lost. I just feel so unbelievably disappointed and frustrated with this product, and feel worse because I pay for the service, but getting less and less access to resources and information. I’m really trying to stick around, but every time somethings lost it’s like what’s the point: no access to matches as a viewer, no access to trees, no way to search by shared sub grouping, no way to search by country. The app looks cute, and has a decent design, but apparently we’re all subject to a major sacrifice of efficiency for design, sad.

Severely Disappointed, Took Away Free Features With DNA results. I have been a member of Ancestry (free membership, but sometimes I got the monthly subscription to look into my ancestry further from time to time) since 2011. I got a dna test around 2016, and I loved having access to what my certain traits were, such physical appearance and personality, but I open up the app today and now you have to subscribe to get this information!!! It’s been years that this has been included with the DNA test results, and all of a sudden you have to subscribe to get this information??? I am really upset. They also took away the more recent ability to see what dna you got from each parent without them taking the tests, as part of the regular dna results feature, and make you pay for a subscription for this too if you want to look i to it. I payed money for the DNA test to take full advantage of the features it included, which now I don’t have access to traits. It’s a selfish money grab.

Disappointed. I hate the fact that something so important to everyone in America especially African Americans to find out their heritage should not cost so much. And when hints are provided you still want money to add the hints to our trees. I go to the library to research because Ancestry is free to use while in the library but when you locate a match you still can’t automatically add it to your tree. I think that you now have a price tag for almost everything that maybe you should think about the things that were free when we did our DNA test and they now cost money to look at. Shameful that I have been researching for over 20yrs and if I had to pay those fees associated with Ancestry I would have been broke along time ago. It’s always about making money when sometimes it should be about helping people discover their past going back to Slavery. The one thing I really appreciate is the coloring of the black & white pictures. However I do not believe that when my tree is public so that I can make connections with others that they can steal the pictures without any notifications. So I now have my tree locked again. This should always be a back and forth thing between relatives/matches.

Ancestry App Applauds!!!!. WOW! This is one of my favorite apps. "Thank You" is the least that I can say! It seems so much easier to learn and use. The other night I could hardly put it down after 6 hrs of delightful work on my iPad; with the Ancestry App's help, I moved one ancestry line 400 yrs into the past to reach 1008 AD. I was in tears to learn how important my family is in history. I am so proud and happy and cannot wait to share. Not only is this App fun, rewarding, challenging and encompassing; it gives me a specific history with a definite sense of uniqueness and individuality that also seems to intertwine endlessly and globally until we get the big picture of humanity. I sincerely recommend the Ancestry App with all of the stars in the night sky!!!

Ancestry DNA is Whack!!!!!!!!!. I activated my kit on 11/15 and they started to process it on 11/28. Tell me why have I gotten two different dates on when my results would be ready and they still not ready!!!!!!! Here we are in January and my second date for results were on January 5th........No results. I’m beginning to think they lost my test. Everyone else who has submitted their test that lives around me has gotten their results within two weeks. I asked for a refund and the supervisor was like, “I will give you one month free of ancestry...wait where is it?” I told her, “Yeah I just cancelled that monthly subscription! Why have a tree and I have no one to compare it to????” I’m so disappointed and wish I would have given my money to 23 and Me!!! Update: coincidentally I got my results today, the same day I posted the above review. Ugh. I’m not even excited now! I will give 2 additional stars. That’s it.

FAIRLY NEW BEGINNER. Ancestry makes it easy for someone who doesn’t know how to start a family history! I knew virtually nothing about my family. My Mother and Father divorced when I was very young. She became ill and after some years, died. She changed the spelling of her name!! Before ANCESTRY, I COULDN’T FIND ANYTHING except 1 single source of information! It was a copy of her social security card. That was it. Could not find nothing else. I could only remember the name everyone called my Dad. But I could not remember his birth, given or correct name. Once I started entering the information I knew on “My Tree” the hints started showing up. Then it is a matter of researching to make sure it was the correct individual. And voila I have Ancestors 👏

Adoptee. From foster care to adoption. I knew little to no details about my biological family. I was raised with my adoptive mother’s family but gained my last name from my adoptive father. He never shared much regarding his family’s history as it relates to our last name. I remember as a child meeting a couple people from my father’s side of the family. They’re all deceased today. My father as well. With so many unanswered questions I, decided to pursue my curiosity through Ancestry. Being a father of two beautiful children, I had very little to no details regarding my history to pass along to my children and generations to come. Ancestry changed my story. I now know my biological maternal and paternal family history as well as my adoptive father’s family history. Thank you for your services!

The Unexpected Ancestry. I started Ancestry trying to trace my mother’s Irish Ancestry. At some point I started tracing my father’s side and I found some pretty amazing ancestors! The first direct line I found traced back to William the Conqueror through Mary Stewart, Princess of Scotland👑 Not what I was expecting!😂 I found so many stories about my ancestors and their gradual journey to America. It is so surreal learning about the people who eventually led to me. I also found a lot of present people who are related to me because of certain ancestors, and it is kind of weird when that happens! This taught me so much, but mostly how everyone is related to each-other. Even strangers I have passed may share a common ancestor. You never know who you will find hiding in your tree! I’m glad I researched mine💕

Dislike New Updated Look and Feel. I would have given this app 5 stars but they have recently changed the look of the app with new placeholder images and new themes that are either dark or light. The new look is too spatial and makes viewing more difficult. Add to that the new light or dark themes without the contrast of the previous classic view and it’s become really hard to look at and read. I have been on Ancestry over 20 years. They have made some boneheaded changes in the past but this is by far the worst change ever. Users should be given the option of the new look or the previous classic view. Don’t fix what isn’t broken.

Family. My now found cousin searched for 50 years to find a family member. Her daughter bought and my daughter bought us a kit for Christmas. A few months later this lady contacted me. She just wanted to know how we could be connected. Well long story short. She found her father my dads brother. Her prayers are answered and she now knows who her biological father was. But her father never knew about her while he was here. So we have talked many times. Covid kept us from meeting in person for a few years but finally we are meeting on a vacation in September. So thanks. Also I bought my sister a kit for Christmas and she now knows who her biological father was. He has passed also but my sister has found some of his family still living. So thanks her prayers answered too.

Really loving this. I started on Ancestry a few years back on a free weekend and really enjoyed it. Bought the DNA test for everyone in my family. My son did his first a received his results which had a few unexpected but not surprising results. I am struggling with test manager function. After my son had his results he made me a test manager. I can get to his results thru the email notification that I was accepted signing in to Ancestry via a browser but I cannot get there thru the app (app support link error is why I put in the review. Other than this kink am really loving the app. Update: When I click on the DNA tab I can see my sons ethnicity results for a nanosecond then the screen defaults to me with no way to get to my son.

How Love conquers all. Ancestry App is absolutely amazing. To see our connections from past generations just proves that we are all immigrants.... imagining what our ancestors risked, often leaving home never to see their parents and siblings again..... WOW! My great grandmother left Sweden at 17 years old, on a boat, alone, sailed around South America to land in San Francisco to work as a domestic. There she met my great grandfather from back East- he had been in the Spanish American War and was stationed at the Presidio in San Francisco. They fell in love, made it through the great earthquake and Fire of 1906. They survived , married and traveled by train across the country settling just North of Boston, had 5 children, one being my dear Nana, and both lived until their 80’s. Love conquers all. This inspires me as an American..... I come from strong genes, no money, but Love. MAKE SURE YOU VOTE..... #GetOutTheVote

The best way to track your family's past.. If you've ever said "one day I'm going to research my family tree" this is the way. Start by filling in what you already know about you, your parents , grandparents, aunts, cousins,etc. It's fun and so easy. Soon the app will give you hints about certain relatives and their vitals. It's up to you to decide if it pertains to them or not. The research gets exciting and it's a great way to gather your family to help with their recollections. Don't wait till it's too late. You only pay for what you want, such as access to certain government records. There's no pressure from anywhere and you're on your own until you choose otherwise. I have followed the “breadcrumbs “of my ancestors back to the 1600s. I never thought I’d be able to do that.

I literally lose track of time!. I literally lose track of time when I am using this app! It is not uncommon for me to spend 4 to 6 hours at a time, with breaks of course, researching. I use both my iPhone X and my iPad Pro at the same time to have two windows open and comparing back and forth for saving time. The ability to pay my membership for a few months every year when I have the time to devote to researching full-time and then canceling the rest of the year is very appealing. I have been doing that for several years. I like in the new version of the software, you are now offered for review, if available; the Father and/or Mother of the person you are currently researching. Plus you seem to be able to find much more available on your search for “Hints” than in the past. On the Life Story page they have added more “Important Events” which if you don’t like can be removed, but I think most times are really interesting. It’s telling a part of that persons history in their lifetime. All in all I love the Ancestry App and enjoy my time researching my family tree using it.

Tracking Family. Wonderful way to start a hobby adding family and finding a way to see the connection of relatives throughout the generations! Finding facts from articles, pictures, and others’ contributions, to seeing a tree come to fruition is satisfying. Having heard many stories and names when I was young, then knowing my father had written many people down helped when filling in many relatives. I can continue to add to the lines and and now connect with actual people whom have actual DNA from our ancestors. This is a great way to give history a face, timeline, and lineage to our family and grandchildren. Certainly an opportunity which has opened a world that once seemed so far away~ now so easy to get information and feel a connection!!!

pros and cons. The app is amazing though I find it pretty annoying when the app says for example that Johnathon Mills is the father or Mary Davidson but it says for the father of Mary Davidson is Anthony Samuels so it’s pretty confusing. Also there is a glitch where I had multiple potentials and whenever I clicked on one it would not show the potential it showed me and would appear blank with a white guest photo with no name under it or it would say add mother/father. They is also another glitch where in my family tree it would show random gray lines beside the lines of the people. Basically say this is the people and the lines: 😀😀 and these are the lines on the side that are glitching: 〰️➰➿〰️➿〰️〰️➿〰️➿〰️〰️. Pretty annoying. 📉 😀😀

Good, but needs some major bug fixes. I’ve had the free version of Ancestry for a while, and it’s been working perfectly until about 3 months ago. First of all there’s now a constant advertisement on the bottom of the “tree” screen saying “unlock records… etc” before, you had an option to close it now it’s just permanently there, it kind of annoying when trying to see the entire tree. But now for my biggest problem with this app. There are “phantom lines” that started appearing where they lead nowhere and connect to no people or icons, it just clogs up the screen and no matter how many “bug fix” updates I get there still there! Other than that the app is pretty much perfect, but I really hate the lines clogging everything up. If this gets fixed ill change the rating to a 5 star.

Great genealogy app, great for those who travel to ..... Gather genealogical artifacts, information, and photos. Love how much more there is to do in Ancestry when you can’t access information. Then you can study techniques to find a new way to gain the information. It is so much more responsive than past versions. However, I would like ancestry to come up with a way for a family historian to merge all their family branches into one family tree with mutual permissions and connectivity. This would enable a cleaner search over time as more of the family lines cleave to their heritage. Plus, it would be great if DNA Circles were automatically generated from the home person to their parents to begin the task of bringing family closer.

Window. This website is amazing and easy to manipulate, although I’m still learning as a senior citizen. Extensive records are available but I have come to realize that transcription of information as dictated by non English speaking people must’ve been difficult due to pronunciation of words, letters, therefore B’s and V’s , Y’s and L’s, etc. compared to how we communicate now! Thank you for all you do. I’m enjoying the app. A window into our past and exploring all the places my ancestors came from, excitement to find out I’m Native American! Now I know why we were called little Indians as children by neighbors. Thinking to myself it was due to us always running outside to play for as long as we were allowed. I feel proud my ancestors were the indigenous inhabitants of Texas & Mexico.

searching for a specific person it shows up weird. on the ipad when i start to search for a specific person in the search section i can see the unknown silowete person and there is no name written for that line in the list and when i click on the line none of the records show up or the people added that are related to that person. i am paying $40 for something that is having problems. For all these issues and bugs going on, the price to use this software and website should be quite a bit less. update: i completely logged out of app and then logged back in and then the records fully downloaded and went to search section and everything populated this time. ill start logging out after each use so I don’t run into this problem.

You Pay, You stay. As long as you pay for your family tree, you can stay on Ancestry. If you don’t pay, you lose access to all your hard work; even on free offers. I have been on Ancestry from the “Family Tree Maker” program. At this point, I should own access and rights to my Family tree and not have to pay for access; I should be a Life member. Until the newest update, I could not share the Family tree with the family, because any one who visited the tree, could also delete the entire tree. I like the idea of the Contributor capabilities to add to the tree, but not delete any information. My tree is 1200 people strong. I would hate to lose my information. But I do believe that Ancestry should be able to recover my tree… it’s just too much Information to loose and we pay for it.

My dna hx experience. It took days to do a tree . Names where removed . When I went to names that where Indian descents . It took off some , drug out to complete , then I put in Jefferson and boiling from bowling . It became weird However due to status people would change their names or the writter was an elder who wrote wrong . Then went from Hoskins wonton to Sizemore to couches due to marriages then bowling and also showed boiling . Google then looked . One chg in name also Wooton. to Wooten not question . I think when you got into the Jeffersons starting with a brother then I had to show proff so I am not trusting . It says if you think your Indian you have to write to them . Ok then if related to Thomas Jefferson then I had to show proff . Odd did not have to prove name changes . Etc . Hx government protector . I will try another if not restricted . One cousin went under indian grant for schooling . No intention 66yrs .

Ancestry Brings to Life the Stories of the Elders. My family has a tradition of researching our ancestry, going back to the 1800s with the Fletchers (Moses Fletcher was an ancestor and verified signatory of the Mayflower Compact) on our Mom’s side, and Finnish roots on our Dad’s side as immigrants to Oregon in 1877. Their stories come alive with Ancestry’s algorithms digging up records to ‘stare & compare’ as I discern what is valid, possibly valid, or just not family. My great-grandfather lived in Hammerfest, Norway as his family struggled to survive the last famine in Finland; at about 15 years of age, he was orphaned and…. The story makes him and his struggles to survive real, personal, and endearing. Grateful to know the past as a gift of life and struggle to flourish, and a flame of passion for life, theirs and mine.

I’ve used this app DAILY for 2 years, and I wouldn’t know me without it…. Being adopted brings its challenges. Especially genealogical when you don’t know where you came from. Those of us alive today, often associate ourselves with our parents, grandparents, those we share in this lifetime. Sometimes we intuitively feel like there is so much more to us that that. There is. My experience has been like Christmas- unwrapping and unpacking the thousands of those that came before me,and it seems that I am the sum of all those amazing ancestors?🤴👸🛡🕍🏛 It has helped heal wounds, and given me so much more than I can even sum up here. Customer service is top notch, easily assessable. The DNA service is amazing too. Get the subscription. You have no idea who you’re made of. Really…

Ancestery review. Accessing this website make available substantial records that serves to provide invaluable information for users to search for their family's history; recent improvements have only made collecting family history evan better!! I can only add to my previous review in that many users will certainly benefit by exploration of families history; your website continues to improve and give many people joyful experiences to remember; I can only follow up or add that we are very pleased with how your website affords so many people the opportunity to take advantage of this service, I’m once again reintegrating my appreciation of your work in this vital area of personal historical data!

Priceless insights. I cannot begin to explain how much the knowledge we’ve uncovered about our roots has enriched our family history. As the family chronicler, I have maintained this account for years, uncovered and shared scores of stores with the next generation of our family. I’ve accidentally connected bloodlines with two local families through this fabulous app & DNA repository. Spend a little time filling in the names and birthdates/locations of your grandparents and you will be blown away where the hints take you. I entered my father-in-laws name and birth details and within an hour a ‘leaf’ hint appeared and a picture of my father-in-law as a teenager popped up like magic. Don’t miss the chance to connect with your family history.

Lacks key features. I enjoy Ancestry, I really do. However the app leaves much to be desired compared to the browser version. I think one of the biggest issues for me is not being able to use “collection focus” as a search setting on the app. I search through a lot of “Indian Census Roles,” as much of my ancestors and the ancestors of those I research for work and college are Native American. Unfortunately, I can’t choose “Native American” as a collection focus on the app like I can online. I don’t always have my computer by me, but my phone is pretty much always around. I know I can open up Safari and use the website version, but website version isn’t completely compatible with the new location of the search bar for Safari. If collection focus is something I can choose on the app, it should be easily accessible. If it’s not, then please add it.

Good For A Family. Ok so let me explain. This is pretty cool for an app. My great uncle is working on the family tree going back to the 1600s. With the apps ability to find documents and stuff is pretty cool. But it does have a slight delay or at least it used to due to the new update. I think it’s good for a family but you do have to spend time in it to get some really cool results. I think it’s good for a family that had different heritage and family that has come from all over the world. But you really should try it when you have a chance it’s fun and isn’t to hard to figure out and gives you a weird satisfaction to see a family you barley knew. Other than the minor bugs it’s great and you should get it.