Walmart - Shopping & Grocery App Reviews

Walmart - Shopping & Grocery [Shopping] App Description & Overview

What is walmart - shopping & grocery app? Save money. Live better.


The Walmart app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping in-store or on the go.



Convenient ways to get your items:


Pickup

Swing by the store to collect your order curbside—we’ll even load your car.


Delivery

From a local store straight to your door. For those need-it-now moments, choose Express delivery to get your order in as little as one hour.*

*Restrictions and fees apply.


Shipping

Fast two-day shipping, dropped off by FedEx or UPS. Eligible orders over $35 ship free!




Even more time-saving features you’ll love:


Store maps

When you’re in-store, open the app to find items fast.


Real-time order tracking

Get live order updates sent straight to your phone and track order status any time from the homepage.


Reorder your essentials
Quickly and easily fill your cart with frequently purchased items.


Shopping lists

Create, share and add to lists to prepare for any occasion.


Walmart Pay

Easily check out using all your payment methods. Just tap "Pay” and we’ll recommend how to split your total to make the most of your cards and balances.


Curbside check-in

Check in with the app when you’re ready to pick up your order and we’ll bring it out to you.


Barcode scanner

Scan items to check prices and build lists.


Pharmacy

Refill, transfer, manage and pick up your family’s prescriptions. Plus, schedule vaccinations, locate testing sites and more.



Walmart+ members—our app is the easiest way to get the most out of your membership. App-exclusive features for Walmart+ include:



Scan & go

Use your phone to shop in-store and check out contact-free.


Member prices on fuel

Get up to 10¢ off every gallon at 14,000+ locations nationwide**—including Exxon and Mobil stations!

**Fuel discount varies by location and station, subject to change




Do Not Sell My Personal Information
Please scroll down to the footer of our Privacy Policy below to find the "Do Not Sell My Personal Information" link.
https://corporate.walmart.com/privacy-security

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Walmart - Shopping & Grocery App Tips, Tricks, Cheats and Rules

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How to contact Walmart - Shopping & Grocery (Walmart)?
Find this site the customer service details of Walmart - Shopping & Grocery. Besides contact details, the page also offers a brief overview of the digital toy company. https://appsupports.co/338137227/walmart-shopping-grocery/contact

Walmart - Shopping & Grocery Customer Service, Editor Notes:

Walmart - Shopping & Grocery Version 22.3429 August 2022

Thanks for using the Walmart app! We update our app regularly so you can save time and money. Here are a few enhancements you'll find in this update: Critical Bug fixes. More clarity for Ads. Better tracking for Out of Stock. Feedback networking improvements. And more!.

Walmart - Shopping & Grocery Version 22.25.130 June 2022

Thanks for using the Walmart app! We update our app regularly so you can save time and money. Here are a few enhancements you'll find in this update: Critical Bug fixes. More clarity for Ads. Better tracking for Out of Stock. Feedback networking improvements. And more!.

Walmart - Shopping & Grocery Version 22.1626 April 2022

Thanks for using the Walmart app! We update our app regularly so you can save time and money. Here are a few enhancements you'll find in this update: Critical Bug fixes. More clarity for Ads. Better tracking for Out of Stock. Feedback networking improvements. And more!.

Walmart - Shopping & Grocery Comments & Reviews 2022

- Together when apart

We have loved this service and app since the pandemic. Our family ended up being separated by three states when the COVID seized the nation. My husband and I had “dates” on the phone ordering his groceries. We would discuss his meals for the week including his lunches for work, I’d add what he needed into the cart through the app then I would place the order for him to pick up at the Walmart around the corner from our home in Wyoming where he was at. I would always add something special and extra; his favorite dessert, a snack I thought he like for his lunch. Then after he’s pick up his order, which was always easy quick and simple at our Laramie Wy Walmart, he’d call to tell me what he got elated by the special items I’d thrown in he didn’t know about. It was so easy I’ve done it now for my kids too for those holidays we couldn’t be together I’d buy them a meal. When they were feeling down and I thought they could use a banana split night with friends I’d order up all the makings and have them pick up their order at their local Walmart. And never ever a problem with ordering or picking up ( outside of shortages during hoarding but that wasn’t a flaw in your system just our nations mentality) Thank you Walmart for making it easy to continue loving my family through food even when I can’t be there next to them.

- No call back

My husband has worked with Walmart for over 19 years I had one question for customer service where to add the discount card number I called five times and nobody there would answer the phone. I also spoke to a wonderful woman who tried to put me through to a manager or co-manager to make a complaint about the customer service could not get through to them never got a callback as promised will continue to shop at sawdust location but I believe online Walmart employees who use this app should have a spot to add their discount employee card number to receive the discount they deserve I had several items that needed discounts and did not get them very very upsetting and frustrating. Also very upset that I never received a call back from management unacceptable that’s not how management should be run I used to be a store manager not with Walmart but a different grocery train and you were given a message to call the customer you better be calling that customer back no exceptions complaint or not you take what you’re given it goes with a job title. Thank you for listening and I will continue to use this app but I’m very disappointed that the items I purchase can’t be given my discount I believe those items I’ll pick up in store along with my meats and frozen foods thank you for listening

- #I❤️WAL-MART!

I am so super thankful for this app! And I’m very thankful for the employees of Walmart as well. I got into a little bit of trouble in my younger years when I picked some things up at Walmart that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into Walmart ever again but I continue to go back into Walmart and I continued to shoplift. I haven’t stolen anything from Walmart since 2014. When I go into Walmart I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my Walmart charges dismissed because I picked up some federal charges. Now I shop at Walmart probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in Walmart or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the Walmart employees have always went above and beyond to help me correct my seven-year-old son. Walmart truly does go above and beyond andI’m happy to call Walmart my family any day of the week! Yay Walmart keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥

- Just better than Slice Bread

This is so true, that Some Day we will be getting Slice Bread while it's still warm from here dropping on our landing pad everyone will have close to there exit door, where they might get into the tube runner. You'll lay down in this tube, type into the address you want to be at, in seconds your one hundred miles from your last address. It takes seconds for first hundred miles Walmart takes you. You'll make first thousand miles in Minutes Walmart takes you. Over seas or under seas it will take Walmart Hour to minutes to seconds to get you to there east or west coast of where you might be heading into that country that you have typed into that tube and be billed later for the weight of your tube of address you went to, or if trailer tube was also used and if trailer was with oxygen for another human or pet or food for freshness. This is How Our Days Will Be Off The Ground and into the Tube Supplied By Walmart and Several other places. But as For Now I Like The Way I Can Place A Order Today and have it in my hands to toss into to auto and Bring it With Me Within A Few Days is Really So GREAT FOR ME RIGHT NOW !!!! Thank You to All that makes This So Great for Me Now, Randy of the Northern Part of Michigan of the Lower Part. Merry Christmas and Please Have A, Great & Safe & Wonderful NEW YEAR 2022 !!!!

- Horrible App Since Merge!!

I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged this app with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete the app and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. The app has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing the app and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. This app is supposed to make it safer and easier for people like me to get their food during times like this. Fix the app and/or your current pin-entry company that you use!!!!

- Website and associated emails misleading

Walmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart.

- Delivery Nightmare

The first time I ordered grocery delivery my order was stolen by the driver, but when I contacted Walmart support I was met with excellent customer service. I ordered a second time without problem. However today’s just been a nightmare. I had my order scheduled for 7-8, and at 6: 46 received an email my order would be there at 6:52. At 7:13 I get an email letting me know the substitutions, and what was unavailable. 8:20 rolls by so I use chat assistance to contact a customer service agent, where I’m assured my delivery will come, it’s just taking longer due to higher volumes of merchandise being ordered. 9:10 comes so we called to ask on the status of the order (we doubted it was coming at this point but wanted to know what was going on). We were then rudely told that no one was home (uh, yes we were) so the ordered was returned by the driver, that the store was closed, and to call back at 8am to get my order rescheduled. What?! We seriously waited hours for our order only to be told off, and to call back the next day. Why couldn’t he just reschedule us or refund us, save us the trouble having to go through this again. And the whole time on the Walmart app it just said the status of my order was ‘preparing’, and still says that. This whole process has been a nightmare.

- Horrible App Redesign

The app redesign is terrible. The search filters don’t lock so you wind up having half your crap in a separate cart where they want you to pay for shipping when you are trying to do a pickup order! Then, half of what you want is “out of stock”! Twice I have tested this, showing out of stock for pickup while in the store looking at the item. Not to mention, you have no control over your order. On Instacart, you can work with your shopper on replacements and extras. On Walmart, your order has to be placed usually the day before, half the stuff is for shipping only, leaving you no option but to go elsewhere for those items, and you don’t know if you will get everything until 30 minutes before pickup where they don’t let you choose replacements! Horrible. If you don’t pay attention to other shopping apps, you will fall behind in this game. I canceled my Walmart+ because every time I did delivery my order got stolen by the drive and your app redesign makes shopping stressful and inconvenient. How do you expect to keep customers with this horrible thing? Improve your shopping experience for app users, and I might be back. Good luck with this travesty. I do not recommend this app, store, or their yearly membership. Use at your own stress and risk!

- It isn’t simple anymore. Took away Everything Good.

NEW: They put lists and everything else back onto the app. Yay! I don’t know why they took it away, but they seemed to have listened after two years. OLD: They changed it and made it to where you’re only ordering online now. I liked the other version better, where I could check the availability at other stores myself. However, you can’t do that anymore unless you go back to the home menu and change your store. You can no longer see “other pickup options” for availability, and you can no longer access many things on the app, such as my list!! That’s how I did my grocery shopping. You can only add items to the cart now. I want to shop for myself, not make an order. You have to go to another section in the menu and there are many features that take you to your internet browser. They don’t actually have those features on the app anymore. They changed this (according to the Walmart website article) sometime during September 7th-9th 2021. That’s when the new update came out. I hate it. Change it back. Nothing is separated like it is supposed to be. I don’t want everything to go towards online orders. I want to see availability and be able to do everything in the app like before.

- Excellent program

I greatly appreciate thes service. Very easy to search thru the app to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on the app - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into the app to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at the app and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on the app. Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce.

- Got charged 98 bucks when I didn’t sign up

I had this app for a while and really enjoy it however one day I open it up and there’s a add telling me about the new member ship plus. Well I’m not interested so I click the x button. Later on I got charged for 98 dollars in our bank account from Walmart, I look at my emails and purchase history and saw no 98 dollar payment charge. So we thought our card was stolen. However after a few days I go back to my account and I saw it said plus on it and I was like “ I didn’t pay for that” then I checked how much it cost to be a member (98 bucks) and I instantly knew that’s were our charge was from! I was so upset because I DID NOT SIGN UP FOR THAT. I would have known if I signed up for something that’s 98 BUCKS. Well I look on Walmart website and it said it would not be refunded!! But I never even sign up for the plus account. I didn’t even get a email of the receipt for the plus account. So I connected Walmart and since it was less then 5 days of having the pluse account, they would refund me. So greatful for the lady who helped me! Most companies are like “we can’t refund you since you already payed” but nope, she was very happy to help and I’m extremely happy it got fixed. However if this is a bug, please look into it. So if you get charged randomly 98 bucks, make sure you didn’t some how accidentally get Walmart plus.

- Used to be useful, not now

I was standing in the store and I use my app on a truly daily basis because I work there. I was helping a customer and the app made me do an update. I don’t know if somebody is just making changes to look like they are being useful to keep their job, but this update is trash. If its the same people that made the changes to the apps for working there, it makes sense because they are now useless trash now too. We barely have employees so its great that some guru decided we didnt struggle enough so lets have customers constantly need help because the app is useless. If Its not broke, leave it alone, good grief. Li uugh u You cannot easily change the store you want it to use, it used to make a lot of sense that you entered one say to do ONLINE Grocery pickup orders, and press the other option was for online ordering and now its just a mess. I know that in store #423 that if you scan a clearance item it will not give you a price at all. It will always say “item not found at this store”, but yet its in your hand. When you pull an item up, you could click to have it check other stores, but not now. Just opening the app at all is terrible. I know my phone is full, but before this update using the app was easy... now just clicking on the app takes absolutely forever to load the page up... then i need to search and start to type and it gets stuck on ONE letter and still takes forever. This app is a useless piece of trash!!!!!!!!!!!!!

- Run around

I ordered six items. At first all but one was going to be delivered to me. I went in to remove the bug spray that they wouldn’t ship, so I didn’t have to drive to the store. I went back to the cart, then the air mattress wouldn’t ship I would have to go to the store for that. So I went in and put the bug spray back on, since I had to go to the store anyway now. I moved everything to curb side pick up. A day later I get a message that the air mattress and bug spray are sold out. I had to sign up for the app to find that out. When I read that, I got a text saying my order is ready for pick up. I wasn’t posted until 12:30 pm today. But was sent 12:05 am. So I wasted all morning waiting to be told I need to go to the store to pick up items that were able to be sent to the house. So I have to drive to the store to pick up three things I could have had yesterday if I drove to the store, went in a purchased them. I could have sealed my tent yesterday and packed up by now but I had to wait till today. I won’t be home until 1:30. By the time I seal the tent and let it dry I have to pack it away tomorrow. So I’ve been put out for two days only to get three of the six items I need. That the app told me that you have can ship them then, can’t ship must pick up, to no we really don’t have those products. What a waste of time and effort. Now you want a nick name only to say I can’t us it because it is taken.

- Price difference between app and in store purchase

I never had a problem using the app and on numerous occasions I’ve found that products in the store are priced higher than they are in the Walmart app. Because at times I cannot find a price on the shelf for an item, so I will open the Walmart app and scan the barcode to get its price. Only to find out that It is marked at a higher price in the store which ill discover at check out and most employees will go ahead and change the price on the item to match what is listed online as long as they can verify the app’s price. However I have come across a couple employees who state they CAN NOT change the price to match what the app is showing to where one employee stated and I quote “Walmart does not price match Walmart prices!” That left me confused beyond the point of scratching my head and had to be one of the dumbest explanations I’ve ever heard on not wanting to change the price. I understand how Walmart no longer wants to match prices with its competitors but how can you not match the price with yourself it’s asinine and down right exhibiting corporate greed. If you could get this issue lined out and have your employees all on the same page that would be great especially if you take it in the direction that they are to change the price to the lower one the app is showing as long as it is within reason.

- New update to app is terrible

We have been using Walmart app for a few years. We have only had minor issues. Since the new update, we have had more issues in the last few weeks than we have had the whole rest of the time using the app before the update. These issues range from not showing items that are actually in the store, to not being able to pull up a map of the store to see where these locations are that even employees can’t find. The final straw happened when we placed a grocery pickup for the location we have been using for over a year. At checkout, the app apparently changed the location to a different store without a warning or confirmation. So we drove to the location we had been using for over a year. We check in using the app that no longer uses location to make sure you’re in the right place. We waited for over 20 minutes until an employee that brought out a different order, checked for our order. He informed us that he didn’t have an order. So we checked our information for the order only to find out what had happened. We then had to drive an extra 15 miles to get our order. I’m not sure who thought that the new app was a good idea, designed it, or approved it, but in my opinion, every one of these has failed to provide a useful app. I’m not even sure that this review will do any good, other than to let other people see that this app has so many issues that it is almost not worth using.

- Walmart review

I love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer.

- The app is very inaccurate

I’ve tried to search both the app and website for curtains I purchased directly, in store from Walmart. The search function is useless. It doesn’t matter if you type in the exact name of the item, select in store, use filters, it is literally impossible to find what you’re looking for through their search bar. All I am trying to do is see which Walmarts have these exact curtains in stock because the two panels I purchased were snagged. There is absolutely no clear cut way to find out which stores have items in stock. It doesn’t show an availability count, it doesn’t show out of stock or not sold in store. I physically went back to the Walmart I purchased these from, waited 30 mins in line at the customer service desk to ask if she could help me exchange these for another pair in store and she told me should could not help me with any inventory questions at the customer service desk. She sent me to the grocery pick up door to ask one of them. I asked three people standing next to this area and the team lead said that’s not true. She could’ve absolutely helped you. She proceeds to help me and says the app is never accurate and not to rely on it. I can’t rely on something that I wasn’t given any info on to begin with, I.e. what’s in stock where. This is such a huge corporation with the means to have these features on their own app and fix these issues but they choose not to. I really hate Walmart and everything about this company.

- Getting Worse and Worse

I used to love having an app for curbside pickup. It was more challenging to shop for curbside pickup when it was merged into the other Walmart app, but I still managed. Recently a new version of the app came out and it is terrible in many ways. The search for food items is challenging. I just searched for, “hamburger buns” and it couldn’t find any items. I searched for, “buns” and the first thing listed was, “hamburger buns.” Meanwhile I couldn’t get anything searching for, “fudge stripes,” but was able to find various fudge stripe cookies using a four word phrase. Every search seems to take several tries to find a phrase that works. Last time I ordered, the app told me that my order was delayed when it was ready. This made it impossible to view and approve my substitutions. I finally called and found out that my order was ready. Several hours after I picked up my order, the app notified me that it was ready for pickup. The new app is hard to use on my iPhone because only half of the left column of item descriptions and buttons to click show up on my screen. I have a time reserved for this evening, but getting through the ordering process is such an ordeal that I have decided that it will be quicker and easier to shop and a less expensive store in person. I used to do Walmart Pickup orders 2-3 times a week because it was quick and easy, but now they hassle of dealing with the app outweighs the convenience of curbside pickup.

- Something has gone wrong

I’m not sure what the problem is because I used to have no trouble with this app or ordering online. I always had a fairly smooth experience. However, for the last month or so, I cannot check-in the way I used to when my pickup order was ready. I used to get a text and email. Now I only get an email, but when I try to check in with the email, there’s some sort of glitch. It doesn’t take me to the same screen in the app that it used to. It used to estimate my distance to the store I was picking up from, and then it would have me enter my parking space number when I arrived. For some odd reason, it doesn’t do that anymore. The associates are always nice and helpful in looking up my order, but I didn’t have to go through that process previously when the app was working correctly. Then today I am trying to add a couple of items to my pickup order for tomorrow, but it won’t let me add them to my existing order. It’s creating a new order instead and wanting to charge me a fee for not having a minimum $35 order. It will let me adjust quantities on items already in the pickup order, but it isn’t letting me add anything new. I used to have no problem adding items (within a certain time frame) after submitting the order so I don’t know why it’s a problem now. Not sure what has changed, but it is definitely not as user-friendly as before. Please fix…

- Lacks an intuitive in-store shopping feature

This app is decent overall. It does lack a feature that has been available on other grocery store apps for a long time (e.g. Target and King Soopers); the in-store shopping list that is easy to get to on the app and on which items can be arranged by aisle. We recently moved from a big city where Target and King Soopers were 5 minutes away to a small town that has one big store and that is Walmart. Shopping in store using the app of those stores is so much easier and more intuitive than the Walmart app. I’d like to be able to see the items on my list arranged by aisle and see which aisle each one is on without opening each item’s page. I’d also like to be able to move in-store shopping list items to cart and vice versa. One other strange thing I’ve noticed is that if an item is not in stock in store at the moment I’m adding it, I can’t add it to the cart for order pickup. This means, for example, if I’m adding items to my cart for order pickup early in the morning while items are being restocked, many items cannot be added, not even for later although they ar win fact in stock. To solve these two issues, I think the app should make the distinction between online and in-store shopping options. I feel like shopping in store was an after thought when this app was developed.

- Grocery pickup

The latest update to the app has ruined everything when you do grocery pickup. They used to send a message when your groceries are ready. Now you sometimes get the text hours after you are home with your items, sometimes you never get the text. The app no longer has an option to check in when you arrive to pickup your groceries, even tho the text has a link telling you to check in… the link doesn’t work anymore. There’s a number to call to check in when you arrive, but the phone rarely gets answered. I’ve had to stand in the middle of the parking lot and try to flag down a worker to check in! You’re supposed to get an email receipt for your groceries… sometimes it comes, sometimes it doesn’t, sometimes it’s days later. The email has a link to give a survey on your experience (which used to always get 5 stars from me), that doesn’t work anymore either. Last week I bought 4 oranges. When putting away my groceries, I noticed one was moldy. I tried to start a return on the app (which I have done before), it said this order was no longer eligible for returns! Yesterday I couldn’t get checked in until 50 minutes after I arrived! I’m on my last try with this store because of the changes to this app! PLEASE FIX THIS APP!!!

- New Changes- Not Good

Ever since they combined grocery and retail it has been nothing but problems. Concept was good, execution is horrible. Navigation, menus, and lists are cumbersome and confusing. Before change, we were able use app under one account between my phone and wife’s, which allowed us to each create and edit our grocery list in unison. We both have the same iPhone, iOS version, and Walmart app version…. But neither app looks the same. Her app looks totally different than mine. I’ve tried uninstalling and reinstalling both, and logging out and back in. We can no longer create our list between phones, changes do not sync. Furthermore, we have a 50-50 shot of even getting our groceries. Seems our orders get stuck in limbo. Either “we are preparing your order” or “out for delivery” , but never arrives. Worst part is they put a charge hold on your bank account and it takes weeks and numerous calls for them to remove hold, which ties up our funds. I’m still waiting on our hold release from an order I never received on Labor Day, two weeks ago. My app still shows my order in progress and I can’t remove / delete the order. Every time I call their customer service on these issues, they just apologize and say the will fix it. I get that it’s a new world with covid. But, we didn’t have these issues the first several months of the outbreak. Seems our issues started when we forced to use the new App.

- Changes made this app worse...

At I started using the app at the height of COVID. It was simple and great. Now they are trying to maximize profits by merging the grocery app and full store app, and it has made food shopping loathsome. I literally never write reviews, so the fact that I took any time out of my day to do this is proof of how annoying this new purchasing experience is. After the change if you ever want to shop for anything, it is a confusing many stepped process. Did you not have a UX or UI team working on this at all? The literal point of good design is to have the least amount of clicks as possible. Now, instead of groceries being clearly labeled by department, I have to use the “Search bar” to look for specific things, which cuts out browsing altogether. The worst part is that every time you search for a food, you then have to click AGAIN to say that you only want to see foods that are deliverable. WHAT?!?Why? If I have a grocery list of 50 things, that is 50 times I have t click the “delivered” button. The worst is when I put something in my cart and find out only when I am checking out that it is not even in store and is being shipped from a separate location. I LITERALLY JUST HAD KETCHUP SHIPPED FROM A SEPARATE LOCATION. IT CAME IN ITS OWN BOX. Not only does this not make sense, but it is terrible for the earth. Corporation like this are destroying the planet for no reason. TRY INSTACART

- Shipping, isn’t.

I didn’t have any trouble filtering between pickup and delivery. I chose shipping. All of my items were marked only available for shipping and not available locally. Orders were still sent to local store despite still being bought for only shipping. Even my receipt states my order will be shipped via fedex and the dates to expect them. Then Im told they are delayed with no communication and then cancelled because they were sent to our local store and cancelled because the inventory wasn’t available in store. That’s why I chose shipping. Not local delivery. Not in store pick up. This has been happening for over a year now. Orders are consistently broken up. One thing will be shipped while the other half is sent locally. Half of those items are usually cancelled, always delayed. Their online experience has become as unpleasant as their in store experience. Zero Stars. Original post: Order items for shipping. No matter what they are sent to our local store even though I only chose items only available for shipping via ups/fedex. Items are consistently delayed by store and eventually canceled because they don’t have someone to deliver locally or the inventory to fulfill order locally which is why I chose shipping in the first place. If I wanted items from our local Walmart I would go in and get them. If I chose shipping that’s how I want to receive them. Disappointed by lack of actual options. Don’t recommend

- Horrible app and quit deleting my reviews!!

I see all the bought and paid for 5 star reviews are flooding the very top but as soon as you get past them all the one star reviews. The app is utter trash. You can’t find anything. For some reason they got rid of actual departments and show you a select few nod then they don’t even show you everything under those select few departments. Unless you know exactly what you want, browsing is an absolute nightmare. And typing in key words, like, gluten free, will only bring up about half of what the store has. Stuff I saw in store that’s gluten free, didn’t even show up when I searched gluten free, and this is with everything, not just gluten free. That’s was an example. Also I’m sick of stuff showing up as being in the store, you get there and it isn’t there, and if you dare ask for help, employees stand there and argue with you. That’s if you can even find an employee to argue with. Stuff that says unavailable will be available and don’t get me started in the price difference of what it shows you it is online, even if you choose in store or pickup, the vital price in store is usually more expensive. So it lies and then again employees argue with you over it. This app gives me anxiety opening anymore because you can’t just simply pick a department and see everything that’s in it. HATE it. Also this is probably the 4th review I’ve left, from this account alone, so I know they are being deleted.

- Circle back run around!

I ordered 2 tires today in store at the tire center with the counter person confirming they were in stock and ready to be installed after purchase at their Walmart store after confirming purchase on the Walmart app I recieved a message from the app that tires would be ready for pick up first at 4:30 Pm this was at 2: pm so I drove 30 minutes back home and called in at 4:30 to see if they were ready, the auto center is open till 7:pm so plenty of time (I thought) to get them put on! I was disconnected after being after being on hold for 40 minutes, then called back and told that the order was cancelled and the tire center closed early, and they would have to be reordered and try the whole thing over another day! Every time you call to ask for the tire department you have to listen to a prerecorded 5 minute recorded spiel about Covid 19 before you can even press a department number to talk to someone and the Auto center isn’t one of them you have to go through the switchboard first and Wait for someone to answer and then ask them to transfer you to the auto center then you have to wait for someone to answer that phone which if they don’t in 5 minutes or so then you have to go back through the switch board and start all over! So if you don’t have a job and can spend a few days trying to get your tires put on to save a few bucks on some cheap tires maybe that’s fine, if not go another route!

- Too many bags/app glitches

I ordered 18 items and got 17 plastic bags. When I called customer service I was told that every time I place my order I can call customer service and they will contact the store and tell them that I don’t want so many bags. What kind of solution is that? I was told that was an easy way to handle it. What is easy about calling customer service? Why can’t there be an easier way to note not wanting so many plastic bags through the app? Why is Walmart so against conservation and the environment? Publix actually thanks customers when they bring their own bags. I have been getting my groceries delivered for months and I am overrun with plastic bags. I also have encountered two major glitches over the last four months. The first was that I couldn’t place an delivery order but I could place an express delivery. That took a month to resolve and customer service never notified me that the problem was fixed. Now for the last two weeks when I try to check out, I get a pop up that says I need a minimum order of $35 even though my order is over $35. Customer service is absolutely no help...use another browser, another device or do some troubleshooting. I found a way to get around it, but what an aggravation. I don’t plan on renewing this service.

- Gonna stick with Target

As soon as I get my 2 items that I have coming that won’t come on time I will be deleting the app and never going to Walmart or using this service again. So canceled the items I had in order and went to the target app and bought them there. Within 2 hours they get shipped and didn’t pay anything extra shipping. So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. It’s just sitting at fedex. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. Will be canceling all the orders that haven’t shipped today and placing them with target. Came to this app cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. Was going to cancel my orders but you get apps like this where you can’t do it all in the app it makes you go elsewhere to get some stuff done. Let me cancel an order in the app not have to go to the website and sign in and do it there. The link in the emails to track an order you would think would take you to the app but no it takes you to the website and again you have to sign in. I don’t always have my passwords next to me and don’t use the same one for every account I have. Just like the company the app is below par.

- I LOATHE THE NEW LAYOUT!

UPDATE: I went into my local Walmart (masked and irritated) to shop. EVERY item that was tagged as “shipping only” was AVAILABLE and on the shelf! Thanks, Walmart, for making me go into a packed store (probably full of others who had tried to use the app/website) to shop for items that would’ve otherwise taken 5-6 days to ship. I heard so many complaints about the app from other customers and even my cashier said she has heard nothing but complaints today. I almost exclusively shop at Walmart- my medications, food, clothes, everything- but I am willing and able to drive a little further if that means I can get my order brought to my car and I can quickly search and add to my grocery list as needed. This “update” is going to cost the company. Combining online shopping and the grocery pick up tabs is a disaster. Now, I have to make sure that everything in my cart is for pick up only so it isn’t shipped to my house instead 😳 and I have to check each item is in the right spot in my cart if you can get it shipped or in the pick up order. It definitely complicates ordering groceries, and I’m switching to Food Lion pick up even though they charge per pick up.

- Terrible

I used to love using this app but ever since they updated the app it has gone to crap. First off I’m going to begin with when I was in the app I clicked on the little thing at the bottom that ask you if you want to give feedback and when I was doing that as I was typing it just erased everything that I had and made me start over that’s already a red flag. So, I’d like to say the new user interface design is garbage quite literal garbage all right. There was absolutely nothing wrong with the old app … nothing wrong. So for example now when you click on an item it has the stupid pop-up instead of just bringing you to another page. Which is extremely annoying and does not look good. Next, you can no longer add items to your list in the app. Now I don’t know about the people working for Walmart but having that ability in a mobile app is very important nowadays. I am not going to sit here and turn on my computer or open my laptop to add items to my list. On top of that for a good amount of time at the beginning of this unneeded unwanted app update you could not scan any receipts now I figured out that you have to now go to your history just to scan a receipt. The old app you did not have to go through all of that you just clicked on the scanner which could be used for receipts, and products. I will never understand why companies will take a piece of technology then completely ruined it.

- Why fix something that isn’t broke

I hate the new update. I for the life of me have a hard time trying to change the store location (still haven’t figured it out). When I scan the price of an item I know is on either rollback or clearance the app shows the regular price regardless and sometimes on clearance items don’t show the price at all. I like how on target and Kroger you can make a grocery list and shop from that list on your app. I don’t see that option on the Walmart app. When I go to use the price checker it you always have to tap “got it” on the screen before you can scan anything. Like why do I have to read your message about “shopping smart with scanner” every single time? The app was fine the way it was. I don’t even do these app reviews but I felt kinda strongly about them changing the app because when I do shop there I always use the app. Only reason I gave it a 3star was because the convenience of Walmart pay. I wish I could still get my paper receipt when I use Walmart pay as well. At least there should be an option whether or not the customer wants it printed. I use rebate apps and often need my receipt. I also think you all should consider letting your customers use apple like most stores. Maybe then I would at least be able to get my receipt printed

- Walmart is sending Walmart customers

I’ll be going to target I’ll be showing at Food Loin and Target for my food needs and buying all my stuff that are none groceries Target. I have been experiencing the worst customer service. The people in countries some have never heard of is wanting to talk to somebody in a USA only not someone that can’t understand but the one thing they have down is too mistreated and they don’t care they are not worried about surveying mistreated because. There’s nothing wrong with talking to AMERICAN S Walmart will never stop there sorry customer service. They are like. Do you really think I care? And I was promised that I would be taking too a supervisor would call me back. I hate Walmart and for there cheap hiring people in out there customers like crap and don’t care about the customer service of people in the USA But Target and Food Loin hiring USA customers services. Last order from me to a HUGE FAILED CUSTOMER SERVICE THEY SHOULD REMEMBER THERE DADDIES APPROACHED IN HIS CUSTOMER SERVICE. He even flew is on plane to Wadesboro no had had everyone sitting on the carpet on the floor with him. And he knew without perfect customer service he would fail. That was not like Mr. Walle as a nickname which he loved. That’s the Walmart ways now never. And his dream sold out for money the only things his children have know about his children running this great idea. So there they go money grub sorry kids.

- App is great but needs some improvements

I think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray.

- Why?????

This app desires some work!! It will just cut off on you and will jump back to the top of the page when you are looking through the items then you have to start all over again!! I loved having the grocery app separately!! It was very easy and a great service to have!! I have been extremely happy with this service and they always pick out the best quality of food for me!! I just like having the grocery app separate from the store app!! I also don’t understand why everything that is non- perishable can’t be shipped, and why is everything out of stock and what happened to the different brands of merchandise???? I know some items are short supply right now but the website is not showing all the stock anymore. Some Great Value brand items are good to buy and some are not good so how bout getting it fixed and keep it simple to navigate and it should keep your favorite items separate like all the yellow corn together then all the white corn then all the mixed fruit then you can check out the prices of all the different brands and see what the best offer is. Just a suggestion!! But thank you all for everything you are doing for everyone!! GOD BLESS YOU ALL!!!

- Love the pickup

Absolutely amazing! I get to order all my regular items at the touch of a button and suggestions are giving if I would like them to be for adding prior to checkout. Everything has full color pictures for the items just in case I have questions about what I am ordering. I order online and can even use my ENT card right there at checkout so when I get notified that my order is ready (whatever time I reserve during my order) I just head to the store, park in one of the several clearly marked parking spots dedicated to pick up orders, then check in on the app to let them know what spot number I’m in and what color my car is, they come out very quickly every time, put my order beetle in my trunk or back seat and then that’s it! No more dreading finding a spot to park, no more trying to push through either people who aren’t moving fast enough or dealing with a bunch of Karen’s, no more standing forever in the checkout line listening to how much everyone hates waiting around or complaining about the lack of employees, or smelling and seeing things I can’t UNsee- I mean this may just be the best thing since Takis JS :) way to go Walmart !!!!!

- Awful

I hate this app! The Grocery app was so much more reliable! Ever since grocery pickup order placing was added to this app, it’s been so stressful. It constantly deletes items in my cart!! They’re in stock so that’s not the problem. It just decides when I click on the cart to submit my order, let’s delete everything. Or it’ll leave a few things and I have to backtrack and try to remember what is missing which is the worst when I had 50 items. I’ll try to workaround the issue and checkout with the $35 minimum and later add more items to the order. Even that backfired on me just now. I reviewed my updated order and half my items are missing again. Some weeks, I don’t notice until after I picked up the order that several items never made it through. I update the app constantly thinking this glitch will get corrected and it never does. A new issue I have is my favorites aren’t fully loading. Since it was recently changed in the app, now only half my list loads. Then it brings me back to the top. I try to then filter it by category to see the items that don’t load and even that isn’t helpful. The filter options don’t let you scroll down to see all the categories. So annoying. Bring back the separate Grocery app please!!! Why take away something that was super helpful and quick?! I dread ordering groceries 1-2x a week since the app went away. I’m sure I’m not alone.

- Final Invoice Lacks Details

After reading and re-reading the information on the invoice that is presented right before you submit the order, I still cannot discover whether the order I’ve placed is for white picture frames (what I selected) or for black frames (pictured on the product icon in checkout.). In addition, it was hard to find the color of the frame in the original product description. It was buried at the bottom of a menu that was buried at the bottom of the listing. Walmart doesn’t seem particularly interested in communicating with customers about what they are selecting or purchasing. I shouldn’t have to wade through multiple screens of ads for other products in order to see the basic details of the product I’m looking at. I shouldn’t have to cross my fingers and hope that the product I selected is the product that I’ll receive. News flash: user experience with your website *will* affect willingness to purchase from Walmart again—in person or online. I’ve already cut my purchasing at Walmart by about 75% because of the need to ship online during the Covid crisis and because this website makes it ridiculously difficult to find or verify product details. Guess where I’m not shopping now in person unless I’m desperate?

- App bug NOT being addressed!!!

I have been having an ongoing problem since at least last November. The problem is when I scan in my receipts or type in the TC# manually it always comes back receipt added with a green check mark. The first four or five items show up in the main purchase history listings but when you click to get the full list from that just scanned in receipt it comes back blank not showing any of the items. Further when you click the receipt icon within the detail page it comes up blank not showing the receipt or any of its information at all. This happens usually on every other scanned in receipt. Sometimes I get lucky and three or four will work properly but it’s usually every other one. I cannot find where to contact the actual app developers. I tried chatting with a customer service representative several months ago but clearly he had no clue what I was talking about as no corrective updates were ever released and I continue to have the same problem. It’s very frustrating as now I have to hold on to the paper receipts that didn’t process properly. Due to this issue I can’t in good conscience recommend this app as the frustration and aggravation this causes is just not worth it. I sincerely hope they find the cause of this problem and release a corrective update. I have been using the app for years and never had this problem before.

- Beta app failure

Since the new beta app, this has been nothing but frustration. I am a frequent Walmart app user, for shipping purchases, grocery pickup, and in-store services. Things were MUCH better before. In the new app, there is no way to check out just a grocery pickup order or just have an order shipped. I often have things in my Walmart cart either accumulating for my next grocery pickup order or waiting until I have more things to purchase. With the new setup, I can’t place a grocery order without also checking out for everything else or vice versa place a shipping order without checking out my grocery pickup. In addition, once a grocery pickup order was placed I cannot find any way to add items to the order. The app says you can add items, but provides no clear way to do so like the previous version (and I did make sure the items I wanted were available for pickup). I ended up having to switch to the old app version, which has no record of my scheduled pickup, and try to accumulate enough to meet the minimum requirement to place a new order. Honestly, since the beta update this app has been nothing but frustration at every turn. Switching back to the old version isn’t the answer either, because that seems to have a bug that doesn’t let me check in for pickups. Please fix the app!!

- Where are the receipts??!!

This was once a good app. But now there is no way to get receipts from in-store purchases! Even after paying for the items through the app, there was a time when we could click on the receipt and choose which view we wanted. NOW, after paying, a quick flash and there is NOTHING!! If I want to return an item, there is NO WAY I can return it, because the iPhone pay does not give you a paper receipt, and it doesn’t give you an electronic receipt, either!! For all I know, you guys are ripping me off all my purchases and I have no way to prove it!! What are we supposed to show the theft-prevention person at the exit, who pretends to look at our purchases to make sure we didn’t shoplift? They want to see a receipt, but I don’t have any! This has been going on for several weeks now! I keep seeing updates, and I keep updating, but there isn’t anything to show for our purchases!! I was using this app to help me keep track of expired food, because it showed when I bought them. I was able to use it as price comparison at other stores. I can’t find any receipts from purchases! So anything I bought for work from Walmart is impossible to claim on my taxes! What are you devs doing? Please bring back our receipts!! And what happened to the middle services? Now it’s just a bunch of departments! Not happy with this setup. Please fix it so we can use it.

- Extremely disappointed, I would give this app a negative 100 stars!

I have an older I-phone! I have had no reason really to upgrade my phone, as I am an older lady who only uses the phone to call and/or text my children and my grandchildren. Occasionally search the internet for information and/or look at store flyers for sales. Possibly listen to some music on You Tube and occasionally play a game of Words With Friends or Spades! I have attempted to get onto the Walmart website and instead am told that my phone doesn’t support the page and to download the former app, by pressing okay. I attempt that and it tells me again (immediately that my phone doesn’t support the App and to press okay to download the old app and it’s a continuous cycle! All I wanted to do was to see the flyer and possibly save a couple items, that I may want to purchase in the future! Although I cannot get beyond the upgrade your app...your phone doesn’t support the upgraded app, press okay to download the former app to continue pop-up box! I don’t have a thousand dollars to upgrade my phone and have absolutely no desire to do so, as I am not tech savvy and don’t want to spend months in order to learn a new phone, when everything except this app works perfectly fine! I suppose I just won’t buy anything from Walmart anymore! Very disappointed!!! Mind you it says it works on my phone too!!!

- Worse than Before, again.

This app is supposed to be “seamless” and “new”, but it is far from that. I have used the app for years now. I enjoyed when we could get perks for our receipts being entered long ago, then they took that away. We then had to use our app to pay to earn those perks. Then they took that away. Then whenever you tried to find your Walmart Pay, it moved around in the app every time I went to use it. I got used to it, no big deal there. Scanning was great. If I didn’t know a price, boom. Scanned the item and sure enough, it gave the exact price that you would pay at the register. Clearance marked wrong? The app had your back. Here’s the kicker, that beautiful scanner feature is gone. The “new” and “improved” app has taken it away from you. Most items don’t even show up when scanned saying “barcode not found” or “try again”. Then, if you scan a clearance item, it now says “out of stock” even if there are clearly 20+ in front of you. And in order to even see a price at all, you have to click on the item and find the product. Then the price isn’t correct. Oh- here’s the best part. Think you want to check a price in store? Wrong. Walmart removed ALL of their price check scanners throughout their stores. Yep. So you can’t even do that as an alternative. The update is complete garbage, and Walmart as a whole needs to do better.

- Don’t fall for “2 day shipping” or savings catcher

Loved this app and Walmart. But a couple of the main things I liked have actually changed for the worse. First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay. Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it.

- It could be great, but…

The Walmart app could be great, allowing one to price compare, organize their shopping trip, set up orders for pickup, or even delivery, however, in their attempt to be all things to all people, even when selecting available and in stock for pickup today, there is such an overwhelming flood of items for shipping, and even from other sellers, that nearly all utility is lost. If I were not disabled, largely immobile and bedridden, with a wife who is halfway disabled herself, due to an injury that makes walking painful, and in need of items both to accompany us to the hospital for her use, and for when I arrive home, major surgery to rectify my situation with an overnight stay occurring in just two days, I would have waited to go in person when I was better, or used the far more user friendly app from our local grocery chain, to have all but two items delivered. Today is the only day that I have bothered to fight my way through this app to execute purchases for delivery, rather than just struggling through going in person or taking my business elsewhere, solely based on the irritation caused by the overwhelming number of order for delivery to store or home products not in stock at the store which appear despite filtering.

- App changes pick up location.

I ordered product from my local Walmart, Market Street in Carson City, and you all set my pick up location as Millipedes California, not pretty good. Actually very poor service. It will cost me $350 under the Biden administration to pay for fuel to drive 200 miles to pick that up. I don’t think you pay any of your employees that kind of money to be able to drive that far under this pathetic Democrat administration to pick up product from Walmart. Perhaps you are just trying to generate more money for the federal government and the Democratic administration to be able to keep our country running with the government paying people money that they think is free as opposed to Walmart paying people a decent wage to work for your company. Maybe you should pay your IT people more so that your app is not so jacked up and generating tax revenue for our federal government. Perhaps you could join Elon Musk and purchase part of Twitter so free American people have free speech and can actually use the Internet to purchase products from their local Walmart store and stop driving hundreds and hundreds of miles to pick up product which would just further the global warming. Thank you and have a nice day. I am hopeful to pick up my taco seasoning at my local Walmart tomorrow and make my second trip.

- Will Never Use This App Again

This was my first time ordering groceries for delivery. I selected a delivery time between 10:00am and 11:00am. I was sent a text telling me my delivery would be late, but not how late. When I checked the tracker at 10:55 it said the order was out for delivery. At 11:45 still no groceries. I needed to leave for work at 12:15. I called the 1-800 number to find out when my groceries would be delivered and was told between 1:30 and 2:00pm. I informed her that I would not be home to receive the delivery and would need to cancel. She told me she could not cancel and gave me the number to the store that placed my order. I was put on hold twice waiting to talk to somebody, once for 8 minutes, another time for 4 (I hung up and dialed back both times). Finally spoke to somebody in the delivery dept. and he told me he could not cancel my order, the woman I spoke to at the beginning needed to do that. He did say he could change my delivery time to a time when I would be home, so he changed it to 4:00pm. It is now 12:05 and I am late for work now and call for an Uber and when the Uber is 5 minutes out the delivery car arrives and $350 worth of groceries are dumped on my front porch in tiny tiny little plastic bags, like 30 plastic bags, just as the delivery guy drives off, my Uber arrives. This was a very unpleasant experience and I will not be using this app again.

- Breakdowns, Lost Orders, Poor Customer Service

There’s so much to discuss and I cannot expend the time nor effort to do so. Therefore this will be a brief overview of what I’ve experienced the past 2 times I place an order. Last month: placed order online. The system split it into two separate orders: Delivery by store and delivery. No problem it’s happened before except the delivery order order remained lost and locked in your system. None of the SIX different people at FOUR different locations could tell me where my order was or when I could expect it. After spending 3 + hours to no avail, I canceled it. The remaining part was delivered without incident. Today, I placed an order. Wrote the order number down. After the order appeared to be processed there were 3 items remaining in my cart. I again processed those items and wrote the order number down. I then went to purchase history. No sign of the orders. Checked for email confirmation. No sign of the orders. I called the help line. They don’t see the orders either. In fact, she told me the order number I gave her belonged to someone else. While on an extended hold with the call center the order became visible. With the problems of last month still fresh in my mind I canceled both orders and re-ntered them. We’ll see what tomorrow’s delivery brings.

- Please change favorites back, and let us know when things are unavailable!

Two major complaints. 1. I loved the app when it had all the favorites in one place and in one big long list sorted by category. It was so easy to go through and order what I needed. Now it has been changed and ordering my favorites is super difficult due to the fact that they have categorized the favorites list and not everything is in there! And then when I put things in my cart a lot of time they disappear. Very frustrating. 2. When I indicate that I will allow a substitute I mean that I want a substitute if a particular brand is not available, not an email after the fact that a particular brand is simply not available. For example I order Blue Diamond almond milk and if it’s not available I know they have Great Value almond milk or Silk almond milk. Same thing with Great Value romaine lettuce... I know the whole store isn’t out of romaine lettuce. I don’t know how many times this has happened. Also, it would be nice if the substitutions email would contain the unavailable items so at least I could prepare to run in the store after I pickup instead of getting home and asking “where’s the almond milk and romaine lettuce I ordered?” I can’t check my email every five minutes. This happens all the time. Thank you for your consideration. And please fix these problems, please!

- Horrible customer service

I hardly ever shop at Walmart but, the item I needed for a Christmas gift for my 3 year old nephew was only available there. I checked the app and the item was (supposedly) in stock at my local Walmart Supercenter. So, I actually went there. The item was not located where it was it was listed to be from the website and app. I tried for over 30 minutes to have an actual Walmart employee to help me find this item that should have been available to purchase but, to no avail. I decided to order through the app and pickup at Curbside. Since the item was less than $35 I was charged a minimum order fee of an additional $5.99 which is ridiculous. Then, after placing the order the earliest time I was allowed to pickup the item was 24 hours later. When I went into the app just before my pickup time the following day to initiate the pickup, my order had been canceled. No explanation. I wasted another 30-45 minutes of my time in an online chat trying to find out why my order had been canceled. All they told me was that the item was no longer available. It was available when I placed my order but, apparently, the item wasn’t secured for me like it should have been. Like most retailers would do. This experience just reaffirms why I don’t shop at Walmart. I don’t know why I thought this time would be any different.

- Not happy-update no good

I loved the Walmart app!! Use it allllllllllllll the time! Every time I’m in Walmart.. but now they done some kind of stupid update on it and changed the whole app completely!! It’s all different. Can’t find anything on it at all now. Use to you could scan something in store and it would show you the price and if it was on sale and then you could see the online price because some times online price would be cheaper and they would price match the cheaper price but now when you scan something it doesn’t even show the price if the item or anything.. I do not like it and will probably not even use it anymore! I’m very disappointed!! I’ve tried uninstalling it and reinstalling it and it still is the new updated app and it’s horrible!! Why can’t they just leave it the way it was… people always wanting to change stuff when it was perfectly fine the way it was.. 🙄😳the new update has made the app basically unusable.. too much of a hassle to try and use. I used the app to scan and see “hidden” clearance and no I can no longer do that it will not show any clearance prices at all. And I find it very inconvenient to have to try and find a worker when they are hardly ever any around to try and have them check the price!!! Walmart this was a set back by far. The old app was so much better!!!!

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Wonders_Why?

@Walmart But I don’t have 20 bazillion little trash cans to keep up with the weekly bag haul from grocery shopping. It’s like Walmart has a rule about not putting more than 2-3 things in each bag, & if they do- they have to double bag it. I just bring my own and buy the little trash bags.

Lowry3D

@3DPrintingLlama I just want to go grocery shopping at the nearest Walmart in this.

B T B

I miss 24/7 Walmart... I’m trynna go grocery shopping at 3am

€HÖ€ØLÄTË 🍫🍫💦

Y’all remember wen Walmart was 24 hrs I miss grocery shopping at 3 am

john redcorn.

niggaz down bad in Walmart instead of grocery shopping.

Jason_R9008

@AnastasiaRoseXX Hope you're having an awesome day Anastasia I just got back Walmart I went grocery shopping

!

grocery shopping w/o a list is a fucking nightmare. i just stepped out of walmart with four different pastas.......i do not fuck w pasta like that.

James

@MKEBizJournal @MilwaukeeRep @MilwDowntown You mean not great to see since everyone is going to die, especially everyones grandmas who's getting killed by people leaving their homes for everything but essential grocery shopping at walmart and voting and marching which are okay.

Gnarly Garlic Dip - Bad Breath Garlic Co

Do you want to buy Gnarly Garlic products!?! Print me, fill me out, and drop me off wherever you go grocery shopping!!! @wincofoods @gnarlygarlicdip @publix @walmart @albertsons @safeway @foodnetwork @seattlefoodscene @aldiusa @krogerco @costco @foodlion @WholeFoods

Masks & Vaccines 😷💉🚀👍🏽

@Walmart Plastic shopping bags are the worst form.of.pollution in landfills and sea. Please stop 🛑 sending plastic bags with online grocery orders. Plastic recycling is a lie🤥

SJP

Seriously, I did not know how good I had it growing up and thus would talk shit about HEB & grocery shopping. And then I moved to the land that only Walmart is available to shop at and I realized I had cursed myself by speaking such blasphemy.

Pamela

@Sumaya_54 @natsechobbyist Before COVID, my husband did all grocery shopping because he does the cooking. He would go to 3-5 different stores to get a specific thing. Now I have to do it, and honey, if it’s not available via Walmart pick-up, it no longer exists. 😂

Jazmin

Me and the kids gonna get ready to go to Walmart in acouple hrs and go grocery shopping ❣️

bree

Last week I sent my bf to get something from Walmart and he came back with AirPods for me so now I’m wondering what I’ve been missing out on by doing all the grocery shopping myself

J_Walk

Y’all remember wen Walmart was 24 hrs I miss grocery shopping at 3 am

Walmart - Shopping & Grocery 22.34 Screenshots & Images

Walmart - Shopping & Grocery iphone, ipad, apple watch and apple tv screenshot images, pictures.

Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery iphone images
Walmart - Shopping & Grocery Shopping application iphone screenshots and images not ready...

Walmart - Shopping & Grocery (Version 22.34) Install & Download

The applications Walmart - Shopping & Grocery was published in the category Shopping on 2009-11-02 and was developed by Walmart [Developer ID: 338137230]. This application file size is 277.99 MB. Walmart - Shopping & Grocery - Shopping app posted on 2022-08-29 current version is 22.34 and works well on IOS 14.0 and high versions. Google Play ID: com.walmart.electronics