Contacts Journal CRM App Reviews

VERSION
5.12.7
SCORE
4.7
TOTAL RATINGS
1,798
PRICE
Free

Contacts Journal CRM App Description & Overview

What is contacts journal crm app? Transform your business, professional and personal relationships with Contacts Journal CRM.

With Contacts Journal, you can:
- Keep track of conversations for each contact, so you’re prepared for your next meeting
- Set reminders and follow-ups for future meetings
- Create Custom Fields to expand the profile of your contacts
- Attach images, files, or scanned documents relevant to each contact or meeting
- See your contacts on Map view to easily navigate your surroundings
- Categorize your contacts list with Contact Tags, Groups and Filters
- Quickly send personalized emails with Email Templates and Merge Tags

Contacts Journal is an intuitive and easy-to-use CRM system, packed with power features that enable it to function just as easily as a Business and Personal CRM. Don’t keep it all in your head or locked up in a spreadsheet – use Contacts Journal CRM to track every interaction with the people who matter.


OUR CUSTOMERS INCLUDE:
• sales teams
• small business owners
• independent contractors
• professionals like lawyers, real-estate agents, teachers etc.
• anyone who wants to grow their business, professional or personal relationships



KEY FEATURES:

LOGS, TODOS AND FILES
Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files

CUSTOM FIELDS
Extend the app by defining and creating your own custom fields

CONTACTS TAGGING
Add color-coded Tags to easily categorize and visualize your contacts list

MAP YOUR CONTACTS
Your contacts’ addresses are automatically geo-coded and placed on the Map view. You can also color-code the pins for each contact

IMPORT CONTACTS
You can easily import your contacts from the Contacts app, or from a CSV file

CREATE CONTACTS
Use our powerful “Create Contacts” page to efficiently add new contacts, as well as setup tags, tasks and custom fields, all on one page

BUSINESS CARD SCANNER [requires a Teams plan]
Quickly convert business cards into contacts

EMAIL TEMPLATES
Create email templates with personalization tags, to send prepared emails quickly, but with a personal touch

SEAMLESS, AUTOMATIC SYNCING
Enable the CloudSync option for automatic, seamless syncing between the Contacts Journal app on iOS and Mac, using your iCloud account. Works great when offline as well!

POWERFUL FEATURES
• Share Extensions lets you add text and images from other apps
• Extensive support for Siri Shortcuts
• Add widgets to your home-screen or lock-screen
• Charts to visualize your progress
• Dark Mode
• Group Emails


GREAT FOR PRIVACY
No account signup needed! Your data is always under your own control, and we don't have any access to it.

UNLIMITED PERSONAL PLAN:
• The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the Unlimited Personal Plan
• The Unlimited Plan is a one-time purchase, and can be restored on other iOS devices.
• The Contacts Journal Mac app is sold separately


CONTACTS JOURNAL FOR TEAMS:
• Share your Contacts Journal data with others using iCloud accounts
• Real-time, automatic syncing between multiple users
• Create multiple teams to share different information with different users
• Business Card Scanner

Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription.

Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571
Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291


Please send us your suggestions and feedback at support@zaal-llc.com

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App Name Contacts Journal CRM
Category Business
Published
Updated 26 February 2024, Monday
File Size 52.2 MB

Contacts Journal CRM Comments & Reviews 2024

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This is a fantastic tool if you don’t need all the extra capabilities of a true CRM!. I travel to meet up with clients quite a bit. I was using a routing program ($70 per month) combined with Microsoft one note and also keeping track of a spreadsheet of visits with customers to turn in for my reporting. I did find where some CRM‘s have add-ons that allow you to do the routing, but I didn’t want to spend $150 a month. $70 was justifiable, I could save that in gas. I’m just that “cost conscious“. I found this program. It easily allows me to do everything I need to do for a 1 time purchase of $25. After I imported My list of prospects, into my contacts, the program informed me they were new contacts to import. I was able to go in and pick and choose who I want to import, make custom fields for information that I need for each contact, and it automatically mapped them for me. It didn’t give me auto routing, but I’m OK with that. Everything I do can be logged or attached to each contact. I can schedule follow-ups, attach quotes and documents and have the information immediately available if the company asked me for it. Unfortunately, the only desktop version that’s available is for macOS. This doesn’t help me as I have to use windows, but I have this program available on both my iPad and iPhone and I can always export the information if I need it to an Excel spreadsheet.

Great tool to manage tasks with multiple accounts. Have used this app for about 1.5 years. To me the best part is being able to see all tasks on one screen or page and the ability to keep logs on the visits and completion of tasks. I use it on an iPad and on my IPhone. Makes it easy to get info quick on my phone. I have tried about 5 different task managers and this one tops the list. I would recommend for type of account management.

Wow what a life saver. I love this program. I work in the eye glass frame business and the company does not have a good system. I takes forever to find a client and it just is not productive. I also tried sales force and that has so many bells and whistles you can get lost. This is perfect. First your able to find your client and then hit a button and know where they are and have directions. You can email , text or call prospect right after you see them. You can have templates that you can send out emails after you see a client for thanking them. This template is already pre written l. You just hit two buttons and it says email putting your clients name in it. IIy records every contact you have with them. In sales the touches are important and this gives you 4 different way to touch, they are In person, text, email and phone. it’s great. If there was one thing i wish it had would be a way to run a report on when you last made a contact with the client. it be something you could run on a daily or weekly It would include your entire database. this would help to know who you have not seen yet. It was very reasonably priced as well worth it to be organized if you don’t try this product then you’re missing out. I recommend this app to everyone.

Most used App. This is the most used app I have and would be lost without it. I use this app for all record keeping on employees, and job duties. I have literally tried every app I can find out of curiosity and this app continues to rein overall. I personally have never had any issues to address so my comments are all positive. I recommend to all business owners and managers or any employee that has to oversee numerous people or projects.

Great App for my Real Estate Business!. This app keeps all of my prospects, leads very tidy and in one place. Like any new system there is a learning curve but the interface is easy to use so it only took me a few days to get it to do what I wanted. There is no way to track financials like on Base/ Sell but once a prospect becomes a Lead I transfer the info over (I think I like this way too. I do A LOT of prospecting). The price is awesome! No in-app purchases. Been using CJournal for 5 months and I can’t remember the app crashing. I have zero complaints. One suggestion- create a graphic design app like Canva so I can drop that app like a bad habit 😜

Perfect CRM!!!! Love it!!. My small company didn’t have a CRM when I came on board from a large corporation. I got tired of hand writing my call notes on file folders after each sales call, after each customer visit and then have to re-type again, a weeks worth of sales call notes to turn in to my boss. After downloading 10 different CRM free trial apps, this was the very best for what I wanted to do and use it for. Now, I log notes after each sales call, can attach a picture or quote (pdf) to the account profile and or log notes, edit, add or delete important information to review before each sales call, add a “color tag” to each account, to visually see when I’m scrolling through customer list, who is a Prospect, Existing, Cold Call or No opportunity customer. Best part is, at the end of the week, I can just “Export” and can sort by date, logs, etc. my entire week of sales call notes to my boss by email. It’s complete with all customer information and I can also schedule a follow up or “To Do” for each call that notifies me when due or past due. I love this app!! My company has encourage the other reps to download and use this app and they will reimburse them. It’s an efficient tool. Best $25 ever spent!!

Sales reps review. I purchased this app years ago for my iPhone. Played with it some from time to time and never really gave it a chance. I recently purchased an iPad pro 12.9 and installed the app on it as well. I have began really digging in to what the app can do. It’s GREAT! Especially nice using it on iPad and iPhone together all synced up. Make it what you want by customizing it for your own needs. I really like it a lot. The only thing that would make it perfect is if incoming text messages and incoming emails would be able to show up in the app and get logged. I can send texts and emails from the app and those send outgoing texts and emails get logged…BUT…incoming texts and emails are not available to the app so I have to copy and paste replies from incoming iMessage (texts) and emails into the app , or make a note. It’s an extra step to have to manually log any incoming texts or emails which is not great but other than that it’s is really great and customizable. I would love it more if they could make it accept incoming texts and emails. I’d pay for that. THAT THE ONLY THING FROM 5/5 STARS.

Amazing! Using it for over 5 years now!. After having tried VIP Orbit, Base CRM and the Lite Version of Contacts Journal, I was ready to buy this - even at $7.99 (when I originally bought it 5 years back). If you interact with people and want to keep tabs on what they said last, what needs to be done, etc - this is the APP for you! Syncs with Calendar and Contacts App of Apple. Backs up to Drop box, iCloud and usable with my iPad. . So no 'annual fees' like some of the other solutions. I LOVE THIS!

Would appreciate some tech support.. I have to make this quick because I have a business to run. When CJ works it has been terrific however when we have had contact support it’s been horrible. At the moment, due to sync problems that we haven’t been helped with, CJ only works on two out of 5 devices. We have contacted tech support a few times. They have asked for screen shots of the problem…… crickets. I contacted them again…….crickets. Doesn’t matter how good a piece of software is if it isn’t supported. Right now my biggest stress is the inability to work with CJ like we should be able. Wish I had something better to say. This has been going on for two months so I waited awhile before griping.

Great app for a one man office. I can’t speak to how it works with a group but I’m a one man office (financial advisor) and the ability to sync with my iPhone contacts as well as take notes from meetings etc is exactly what I needed. Bloated CRMs for my industry are overpriced and very possessive of MY client information. I’ve tried several of them and they have more features that I don’t wish to pay for. This app is well written and perfect for what I need.

A Must Have App for Sales. I use this app every day to coordinate my sales calls and find other customers in the general area that I am making calls to be more effective. In sales, time is money and this app helps save you time and helps you earn more $$$ by being more efficient. Best technical support by any app I’ve ever used. These people really care and it shows. If you’re an outside sales rep, you need this app as it will will help organize your time and make it so much easier to schedule calls in any geographic area.

Oh My Gosh!! The New 2019 Update!!!. Fantastic Upgrade! Lots more flexibility, lots more color, and it crosses over to my iPad and Mac, effortlessly! Thank you for listening, and constantly improving this app. I’ve used for many years. Make sure you sign up for the unlimited version! You WILL use this app, as information flows seamlessly from and to Apple’s Contact List. Great use of color now, in tabs and pins. Would be nice to allow us to name what the pins color represents, like a key chart. Overall, one of the most used apps in my devices! And the New Quick Add secondary app also works seamlessly, to either add a customer or prospect quickly, or to look up one fast!! Thank you for sticking with this - It has become my life-blood for my sales business!

Easy To Use. I’ve been playing around with it, and at its core its a solid CRM Tool. If you are planning on using this daily you’ll need to upgrade to the Pro Version but its worth it. Would recommend to small companies with a limited sales force, or independent sales reps wanting a better tracking system. My only complaint is I wish you could set a call note or log to remind you in “x” amount of days for proper follow up. Besides that, solid app.

Great product for Sales. I use this as a full CRM to keep track of my sales calls, leads, and customers. I load all the information from each business card so I have no need to keep them and have all their I go electronically stored. All locations are mapped so I can see who I’m close to for warm calls. I do wish I could link this to my outlook calendar but that’s me being picky. I tried many CRM apps before landing on this one and can say with certainty, this is the best one and is flexible with its use. It’s like the other CRM apps try to hard and will only work if you want to follow their process. I would recommend this app to anyone in sales.

Very Helpful. I have been using this app to stay in touch with clients and it’s been hands down that most simple and the most convenient app. Love that it’s connects to your calendar for any tasks you may have. One thing I would love to see in this app is having the ability to have back and forth text conversations within the contact and also being able to customize the calendar event from CJournal. Other than that, this a powerful app! Thank you CJournal!

Wonderful Customer Contact Journal. Very well thought out. Relatively easy to use. Very flexible and will customize to the way you work with flexibility in adding custom fields. Export function is terrific. Output any section by contact to email, print etc. love the contact sync function with apple contact app. Keeps it all tidy. Logging to to multiple contacts is sweet. Just some ideas. Device sync in iCloud a bit sketchy. Haven’t got it to work. Manual sync with Dropbox is not appealing. Template merge is good. Would like to see the log heading appear first and not “template”. Would like output/share option to either log or file. Need to have option to place subject line or heading in log share. Now you need to add this on top line of copy/ share sequence. Be nice to have shortcut in todo to be able to add (temporarily) task to my todo day today, without rolling/changing date to today. Worth the money if you’re serious about organization and contact management. Like an admin in your pocket. Highly recommend.

Great CRM for IPhone & IPad !!. The people behind Contacts Journal have done a great job putting together a contact manager app for the person making the calls vs a top down management tool. Thank you!! Most CRM programs have designed to provide data to upper management which limits the flexibility the user has to tailor the information to the individuals’ needs. Plus, it is an affordable product that keeps getting better. Thank you to the team at Contacts Journal!!

iCloud sync and Siri Commands. Auto sync with iCloud doesn’t work the way I would like it to work. I deleted contacts on phone app to 168 records. I Sync’d iCloud with google account to 168 records. When I used auto sync on this app it brings all my old deleted records back giving me a total of 216 contacts again even though I hand deleted these records on this CJ app too. Tech support was very responsive and gave me some work arounds and said they will provide some user options for syncing with iCloud in a future update. They didn’t have it set up to auto delete their app contact records to match iCloud for fear that you might also lose To-Dos, Logs and other information that is only in their app. Also, Siri add new contact doesn’t actually complete the action for me on my iPhone. Again, tech support has been very responsive to give me some things to try directly in the Apple Shortcuts app to get it to work right. Other than these issues I am extremely happy with all the capabilities of this Contacts Journal app and love the fact that this company is so responsive. Highly recommended you give this app a try.

Good so far - Personal Use. Unlike most people, I use this app for personal use. I’ve wanted a way to be able to keep track of friend’s lives more easily, follow up with them and remember what we talked about (yes, this is part of being a good friend, but let’s face it, it’s difficult to do this when you have a wide circle). It’s important to me that people feel acknowledge and remembered and this app helps me do that. I really like this app so far, though I’ve just started using it. I will update more as I continue to use it but so far it’s going to be perfect for what I want to do.

Best Sales App EVER!. Seriously, there is only one thing that could make this app any better for use in outside sales. The addition of a place to track orders/commission would be the only addition that I can possibly think of to make this app any better. I prefer to list each contact as the business name and put my contacts’ names in the business field and it works beautifully as the customer “folder” to track every phone call, email, and meeting. I love that if compose an email or text message within the app that it puts a copy of it in that folder’s log. AWESOME APP, WORTH EVERY PENNY!!

Lost approx. 200 client contacts and NO HELP. After multiple attempts in the last several weeks to get help with the ICloud Sync that wouldn’t work and receiving unhelpful answers that didn’t apply to my questions I tried one last time on my own and the app proceeded to delete all but three of my client contacts. I’ve lost over a year’s work, all my To Do lists, all my downloaded pics, everything. I’m devastated and am hearing NOTHING from support to help me. I have what I think is a backup that may contain all the data but every time I try to follow the steps to restore my contacts I get an error message on my IPad and my new MacAir. Why can I not get my data from ICloud??? This makes no sense. I bought a Mac just so I could easily share this app’s info back and forth between my devices and it was a total bust as far as I’m concerned. To say I’m disappointed and distraught is a huge understatement. I can’t even begin to replace all that work and client information.

Useless on iPhone since OS13 rollout. I’ve been using CJournal for a number of years now and would categorize myself as a loyal customer. Unfortunately that has changed since OS13 rolled out. The app crashes on my iPhone every time I try to open it now and support has become useless. They don’t respond to any of my emails. The only good thing is that the iPad version of this app still works and I can start migrating my files somewhere else now.

Wow!. A game changer for me. I have over 1500 contacts and growing. The “To Do”, Logs and ability to take pictures and keep them within the contact is awesome for me. Having it both on my iPhone and IPad is awesome. Would love to have online access from my Windows PC (required at work) in the future. For me the cost is irrelevant for the productivity it provides me. I’m only in day 2 of use but the benefits for me are awesome and improves my efficiency immensely. Glad I found it!!

Convenient. I own a business in which I need a way to catalog client visits and products so that I can keep track of progress and changes. This is the perfect way to do it and it is clean and easy to use and access. One time payment to use it also makes it highly cost effective. I am happy that I found it and I highly recommend it to small business owners needs order in their customer filing.

Indispensable and keeps getting better. What a great find that makes organizing my contacts, last text/email/or conversation readily available, and prompts me to take that next action i capture in my ToDo list. This is personal CRM at its best. Never forget what you last talked about, the passions of your contacts, and their interests. Would love to have This App auto-pop-up when my contacts call me, so i can quickly see our last contact - and bubble it to top of mind. If people are important to you - and after the call you wish you had remembered to talk about something … then this App is for you. Enjoy!

Perfect solution for business. Are use this app to be able to run a business so that my sister and I can share information and have everything current and up-to-date in a moments notice. The option to assign tags is awesome and definitely helps in our line of business. I like the feature that it adds a phone log and then we can put notes in and also take pictures when we go to customer visits. The other benefit is being able to export and import easily. Definitely a great solution if you’re looking for one.

Great for managing donors and relationships!. I am self-employed and was used to using excel spreadsheets and a combination of other apps to do what I realized contacts journal could do all inside of one app! I have a network of relationships that relate to my job of close to over 500 people and contacts journal makes managing it all in one place less complex and more intuitive al the while syncing to the native contact app on my iPhone making everything connected and easier to manage on my end. Thank you makers of Contact Journal. Hoping things only continue to improve as there are small things that would make life simpler with the app, but the pros FAR outweigh any cons.

Great CRM for sales. Still my go to app. I’ve been using this for over 9 years and I use it throughout the day. I love that it’s a one time charge for unlimited access, and the updates keep coming! Support has been great when I’ve had issues or questions. I needed something to be my memory when I make calls and visits. It automatically date and time stamps entries so I can look back and say “when was that?” Everything is searchable - contacts, logs, to-dos. And everything can be easily exported for reporting. Love the map showing where the contacts are nearby. And now they have added archiving - this is a great feature! Contacts from previous jobs can be archived, but not lost. I resisted spending the money at first, but I’m so glad I did!

A great app that does what is says!. I’ve used Contacts Journal CRM for a number of years and still love it. I really like it’s balance of features and simplicity. Also, I can’t remember a time when it crashed or had an issue. The level of configuration and customization is spot on. The ability to use variables like contact name in the email templates really helps to add functionality that is was above the precise tag for this software. I hope they keep up the good work. My only advice would maybe a face lift, but only if it did not take away from the program’s simplicity.

Helpful customer service; still improving. I have used this app for years to log notes from my counseling as a pastor, and the journal feature is very helpful. I recently encountered a glitch, though: it’s way too easy to erase all your contacts! However, customer service hung in there with me for over 24 hours until I had been able to restore them. Adding a safety net so this can’t happen, along with a method to eliminate duplicate contacts, are improvements that will make this app a 5-star one.

Door to door sales must have. I’ve tried them all. Took me 3 years to write this review. I keep looking for something better but it’s impossible. I do sales in the field using direct mail response cards for leads. I can scan the cards into PDF and attach as file to the contact. Not many do this. I can set up custom pins to indicate the leads that are door knock only, or appoints set, lead batch date, etc. Love the groups and tags. I can make groups by pipeline then tag based on lead status for example. Or I can make groups by county then tags by city. So many options. The only thing I wish for is to use tags or groups as a rule function that would allow me to remove groups from view. For example, I may have tagged the city I’m working. Within that city I have grouped two pipelines. If I want to see 1 pipeline in a specific groip (city) I cannot do this as it’ll show all contaactvin each group. Would be nice to exclude groups from view using rules. I swear, if you guys could bump that up on the priority list? I’ll pay $25/month. Then if you could polish off with campaigns for speed dialing / auto dialing I’m in for $50

Great app! I am a contractor and it is essential to my business!. The app has so many benefits. The GPS to see where all of my customers are is great. The color coding is a nice feature. The TO DO helps me remember tasks and estimates and I schedule them based off of the customer and it intertwines with my Apple calendar which is awesome. I love being able to attach specific pictures to my customers. I don’t have to search for pictures in my photo album anymore. I love everything about this app.

Replaces my pc contact management app. I've looked for 2 years for a replacement for ACT on my pic. One challenge I had was to keep a history of my meetings. Another was to easily change appointment dates. A third was to have repeating appointments and get warnings of those meetings ahead of time. Contacts Journal does all of this. But the final feature that made me switch was the ability to create my own fields. This app is superb and easy to use. Another surprise was the excellent support. They respond to my 'dumb' questions and are even nice about it. Goodbye ACT.

Outstanding Tool that keeps getting better!. I have used this for over 4 years and love the way it works on my iPad. Every “New” contact I ad on my phone automatically updates on my IPad. Then when you open Contact Journal it automatically asks do you want to add to CJ. So many intuitive features I like using since it integrates with Apple Maps for trip planning. Thank you for listening to your customers that use the App every day and make the changes that help this produce results!

Great app until today. I love this app bought unlimited and I never do that. I am in liquor sales and this keeps me on track I love the auto logs so I can see what I’ve done each day. But today on one of the busiest weeks I’ve had recently it started crashing. I enter logs it crashes and I lose them. Very frustrating since I’ve really come to depend on it. ( first time I’ve done this with an app as opposed to pen n paper). Fix crashing and I will give it 50 stars. Update, latest update fixed the problem thank you sooo much this app is amazing! Keeps my very scattered brain more organized. One feature you could add is the ability to rotate logs and todos. If I could take a todo to a log, then the log to another todo that would be great for keeping up with what I’ve done and need to do on smaller tasks. Like orders to production then production to shipping and delivery. Outstanding customization options

Impressive but incomplete. I just started using the app but as a previous programmer I love the idea of a database type app. It gives the app more flexibility. Even though it already has so much capability and it is customizable, it just needs some additional customize abilities which I already sent in comments about (sorting by created fields, also it be nice to change the order of the tabs I’d like to have the info tab first for my purpose, plus the link the todos with the IOS reminders be nice and real helpful), then I could add that additional 5th start. But thanks for thinking outside the usual app box.

Valuable tool for work. I use this to keep track of conversations with management, co workers and a field team of thousands who call in with questions. The ability to free-search on any topic is invaluable, allowing me to find conversations/ notes from years ago that are still on point. I love that it seemlessly transfers data from my iPad to my iPhone and back (I believe I had to buy both phone and iPad versions, but it is well worth it). This is a great tool for anyone who wants to keep track of notes and conversations.

A great app with many good features.. The only reason for 4 stars is the increments for todos do not match Mac or IOS, which are 1/2 hour and long duration. Setting a todo in CJournal for 11:30 rounds to 12 and no duration option, which ignores Mac / IOS timing and duration. The sync between IOS and Mac calendar was otherwise seamless. A pricey cost when getting both the IOS and Mac versions but very worthwhile. The integration of files & pics was very helpful. Plenty of notes can be added. As well as a log. These apps make the management of my small business much easier. Thank you

This is exactly what I needed!. I just wanted to be able to document my call and other activities with family and friends. This does a terrific job at that plus the sync and other features not offered by other apps. I’ve tried a few CRMs. This one is simple and has no needed for a huge number of fields. It’s super easy to send emails and find them later or find a list of the many times I tried to contact anyone. Great app!

The most complete CRM ever allowed by Apple on the app store.. This is without question the best app available for managing customer data, calling customers, setting appointments that can sync with iCal, log completed appointments and then setting ToDos in order to call those customers back the next year. The map function alone is worth the price as it will show you all of your contacts and let you easily view their info, call them while your in the area and then change their pin color to designate their status. ABSOLUTELY INDESPENSIBLE.

Regional Sales Manager. Shutting Down 8/5/22 Update. Worked great for my needs and keeping my contacts organized and activities for each I’m able to really keep an accurate log because CJournal makes it easy to do proper follow ups and scheduling! But not lately…… UPDATE: When I open the app after about 15 sec it closes. I have deleted and reinstalled and thought it fixed it for about 3 hours and it started up again. I shutdown and restarted my iPad and the problem is still there. I’m paying for a full version I can’t use on my iPad. How about a little help here.

Best Contact CRM tool with great flexibilities. I have used this app for several years and I love it. I have tried many different apps, so far this is the best and it keeps getting better with new features. I especially love being able to attach photos to the Contact’s logs and also as files and can rename the photos in the Files area. Tech Support by email is usually one day but they do get back to you and with good answers. Backup is easy and can be done manual or automatically. I have used restore when I make a mess of things. Keep up the good work!

Total TRUST in cJournal. Suggestion: under address information tabs Phone Numbers - 1)miss being able to add a persons name so I know which number is which, or 2) when you do create a customized name to a phone number, I wish the customized list could be Alphabetized so you would not have to create duplicate names. The Greatest: Have used CJ for years have thousands of contacts with loads of data notes. The few times over the years I’ve had problems cJournal has immediately SOLVED my problems without any loss of data!!! Thank YOU! For a Quality and easy to use system. Couple of years later and I stand behind the above!

Great APP for outside sales people without a CRM. My company does not provide a CRM so I sought out an APP that would allow me to keep notes on my customer visits. This APP is very customizable and allows me to make quick notes on my visits. I love the MAP feature and the ability to make To-Do lists. It would be great if the APP had a web interface so when I’m working on my laptop I could more easily refer to my notes/todos but for the Money this APP has far exceeded my expectations and I highly recommended it.

Visually Lacking. I’ve tried several personal and business CRM apps and this one is the most simple to use. I really like the export feature so I can see all my logs for each person on one sheet. The map tab is really cool to see where contacts are, really nice when traveling and realizing there’s someone nearby you can meet for a quick meeting or meal. Also like that it syncs across my Mac, iPad and iPhone. My biggest problem is...It’s so ugly! You’re unable to change font color, sizes, type face, etc. From what I’ve read in the reviews, the app has looked the same for years. Exporting creates a PDF that I think is Times New Roman. Bleh! The most annoying part is the profile fields on the Mac version only shows one line so if I type something long, I can only view it on my iPhone. I also stopped using the To Do list because when I linked it to my calendar, the only option for time is a start and end date, no all day feature. Now I use Fantastical for tasks. The app also duplicates my contacts. Some kind of glitch from the Apple Contacts. Apparently, Apple combines Google and iCloud profiles for convenience. But this app creates two profiles. So I had to go through and unlink Google, delete the profile in Contacts, then go back and delete the duplicate from the app. Overall, good app that I’ll use until I find something better.

Best App for Small Businesses. This app is amazing. I own an small event planning and design company and use Contacts Journal CRM as my go to app for CRM. This app keeps me organized. I use the app to record client touch points, to record time, and to keep track of correspondence sent to and received from clients. The ability to set up email templates helps me to have seamless integration between my business email accounts (Goggle Business) and this app. Most importantly, I don't just look on top of my game when interacting with clients, I actually am able to perform more efficiently and effectively as a small business over since I integrated the various tools provided by Contacts Journal CRM into my workflow. In fact, I Love the app so much, I purchased versions for my Macbbok, iPad and iPhone. The developers are very responsive and provide timely feedback and instructuins to help users maximize the full functionality of the app. #WorthTheInvestmet.

Great Streamlined App. I was looking for an app to log hangouts with friends to stay better in touch and found this great simple app. It has everything you need to keep up with people over the short and long term and remember the important (or even unimportant details). Its add new contacts prompt is super convenient to keep it synced with you built in contacts. My only desired addition would be better location logging for logging activities as it only pulls from you contact’s addresses to log a location so if you went on a trip somewhere you would have to add a custom location. I will always appreciate a 1 time purchase app more than others as well as not everything has to be a continuous service product. It is nice they have a demo and both payment options depending on what you want!

General manager. This App is really terrific. It has lots of ways to track the progress of the sales cycle, to be reminded of different events, to plan, and to search local areas and then see the pens on the map so that you can plan which account to go to first. Very well thought out and I look forward to the future enhancements which come out regularly. I think the product is really first class and definitely does the job. I recommend it highly. Really good app and it gets better, and better, and better!

The BEST CRM tool for your Apple products. This is the most amazing CRM tool I’ve seen in the App Store! I use Salesforce everyday for work and I wish it had a lot of the functionality this app offers!! I’ve emailed the support team and I thought I would never hear back, boy was I wrong! Even for a simple functionality I didn’t understand they replied the next day with an answer. I love that they always update it to make it better! I’ve showed all my friends the app and how I can manage all my C-Level contacts right in the palm of my hand and not miss a thing! The app is so intuitive too! I could go on and on but no one likes to read long messages. BUY it you won’t be disappointed!!

Truly Excellent CRM for My Small Business. I have been using Contacts Journal for many years and I love how it makes it so easy and intuitive to log conversations with my clients. It has great customization features, so you can add custom fields for account numbers, loyalty numbers, preferences, etc. You can add custom log title descriptions, to fit your particular needs. For example, I added both incoming and outgoing calls, so I can see how the conversation was initiated. You can add custom tags to your contact names to filter your list however you like. I searched the App Store for CRM apps and evaluated several before my search ended with Contacts Journal. The app is so easy to use, so I rarely needed to contact support, but the one or two times I did, they provided top notch support. No app will ever be perfect for everyone’s needs, but in my opinion the developers of Contacts Journal seem to have gotten this app to be the best it can be to meet most expectations and needs.

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Would be lost without it!!. I am a wine rep & my boss set me up really well from the start with this app. I have it on all devices & it’s an invaluable tool in keeping track of store visits, info, emails, & directions. Easy to use. Love it!

Love it. Everything I was looking for. Does exactly what it says and more. Very easy to use. Well done.

Suggestion to improve the app. The app is simple and easy and cheap no subscription so the app for me is perfect as Driving instructor. but only I want to suggest some to add to this app: 1- easy to make the contact active and not active 2- add sub custom fields to the main custom field 3- add income and expenses for this app and also the total income for the financial year for each client and for total income Thanks SAM

One of a kind. This app is great. I manage a team o 11 and this app helps me record day to day interractions easily and record to do items as well. I haven't found an app like this on iTunes and think it is a one of a kind. This makes my iPhone a true work platform. Well done to the developer. Highly recommend

Recommend. Simply, easy to use. Apple Watch support. Good app! Would recommend this for minimal learning in respect to CRMS

The best contact manager I’ve found. Quite comprehensive. You can attach images/files to contacts, create todo’s, logs etc and everything is synced to iCloud.

One of the best productivity apps in the store. This is one of my must have apps. Journals daily tasks and easy reminder system for to dos. Keeps you on top of your contact list with iCloud sync easy to keep records from iPad to iPad. This is one of the best apps that you will buy if you need to manage relationships files and to doos for multiple people.

Does exactly what I need. Was looking for an app to keep track of my team's work as well as client interaction. This app accommodates both well with To Dos and Logs. The categories of both being editable. Great when it comes to review time to have these notes. A minor issue I found was some of the thumbnail images were not displaying. Contacted support and they advised it was a known issue they were fixing in next update. That is good service.

Waiting for access. While I have found this app is useful for keeping notes on the go, the recent update means I have to purchase the product again in order to use, which I shouldn’t have to do. While Zaal have responded to my email, there has been no resolution to date.

Well worth it. Absolutely fantastic, happy to have an app to do exactly what I needed it for.

Great and simple app. This I’m app is a must in today’s busy environment!! Love the simplicity and it just works. I have tried many other CRM platforms but this is by far the best in the most simplest and just what I have been looking for for many years

Not able to record addresses from 2 different countries!. This program I continue to use on and daily basis for over 6 months STILL does not allow you to record 2 addresses from 2 different countries! Please fix as soon as possible! Try adding contact addresses from India and Australia for the same contact and you will be fraught with difficulties! The ability to easily clone a contact is a major exceptional feature of this Contacts Journal CRM; and for that cloned contact to be readily available in the normal Apple Contacts is a big bonus.

CRM perfect for IOS. Jan 23 - iCloud sync is working smoothly. Creating contacts labeling the company as a project and using tags to sort and todo titles to manage different types of tasks. While there are more powerful applications like Daylite (highly recommended) Contacts Journal is clean and simple to use. Feb21 - It just keeps working and continually being improved. Simple to use. Simple easy display. Doesn’t try and do too much. Jan15 - flexible without being too complicated. Syncs well over iCloud. Integrates well with contacts and calendars. Excellent ongoing support. Group selection is reflected in maps, logs and todos. Very handy for sorting opportunities. Jul12 - the group functionality is handy. integrates well with contacts. Company sort is very useful. Update - each release it gets better. OS4 support is brilliant. Multitasking gets you back in quicker. I love the email log feature so I can update others easily. Group subsets is very handy on the road. I have been using some very functional ToDo apps for the last 6 months but this one takes it to the next level with contacts integration. It also logs calls SMS and emails. Just waiting for the calendar integration which is supposedly with the next release. Highly recommended.

Very impressive. Imported all my contacts found in the standard iphone contacts app sucessfully - now I can easily add a descriptive log entry after each conversation/contact with my customers - a very good record keeping app. Also I can view all the details from the Notes field which is stored with each contact (imported from MsOutlook). I fully recommend this app

Great App!. I have been looking for a simple easy to use contact management application like this for YEARS! Love how intuitive it is and you don't have to be a database nerd to get in and start making good use of it straight away, including being able to create new fields, etc. Sure, there is room for improvement in terms of some of the functionality, but even more impressive is the fact that support emails get responded to very efficiently and promises to tackle requested improvements actually happen in a reasonable time. Look forward to seeing it continue to develop and grow. Good job!

Email. After 6 years with same phone and set up Now it says phone not set up for emails Can’t find a solution HeLP

Ok App need minor changes for greatness!. Good but need to sync changes made on contacts on iPhone, currently only changes made on this app on your contacts, backwards only. Any changes made on your contacts on contacts through iPhone, not seen on the imported contacts when initially set up. Also you need to have Mac or PC software version to also work with! No use just on iPad. People work mostly on laptop or PC! Becoming great but a few minor changes would make this a an unbeatable business CRM tool!!!

Wish I’d seen this years ago. This is brilliant, so well thought out and well designed. I regret that it may be too late for me to change over after 35 years of contacts and info, if previous notes could transform into dated logs then It may be possible. Only feature I would miss is using my email client of choice instead of Apple mail. (I use Spark). One issue I would have trying to s app to my business is that its functions duplicate many of the apps I currently use such as calendar, to do, Evernote for managing client data and others. C Journal would do a good job of keeping all those “eggs in one basket” though.

Contacts journal. I use this app every day. My only complaint is that when entering a location in logs, my customers are not in alphabetical order.

Junior67. Very good for business

Pricey. Great app but you need to buy for iPhone but then iPad is twice the price then iMac is 4 times the price. The app will only sync if on all devices. Turns out to be +$100.

Can have some more improvement. The app is great, but it will be better if they have some function that repeated scheduled call back every 2 months 3 months or 6 months. Sometimes also too many click to be able to call one person. Might be very difficult to have a mass text messaging but if you guys can add that too this app would be perfect Thanks

Awesome, great for support calls. This app is great! I use it everyday. I am a support tech for around 400 clients. When they call I can now log there calls and post to dos for them all from this one app. Integration into the iPhone contacts is perfect. I have emailed suggetions and have received prompt replies. The support is as good as the app itself. Best investment I have made to date! Apple should copy this apps functions.

Very very nice. For a professional with internal and external clients to monitor every day, this is very neat. Intuitive and straightforward. No bugs so far, great auto-logging of any communication made via iphone. Great that it emails logs, would like to email batches of them. Would love a day/month calendar view or ability to sort and report by date. Would like option to change tab titles eg change Favours to "Assessments". Overall tho, best app for tracking my work requirements that I have found, and I have done HOURS of research. Cheers

Lots of syncing issues. The program runs well in the iPad app but does not sync to my iPhone or desktop version.

Excellent. Really impressed with the app plus desktop application. To have client information to review at your finger tips prior to out of office meetings is such a help. Then to be able to add brief meeting précis remotely compliments business meetings perfectly. Well done Would love to have the up able to use Apple Pencil to write and add drawings

Unlimited. I purchased the unlocked version prior to the latest unlimited upgrade, but have not received the unlimited upgrade.

Usage comments. The app works very well and has a quick response time when looking up contacts within it. Only thing I would changed is the customer reference area where you have to scroll throw all your contact when adding them to visit. It would be better if the app enabled you to start typing the contacts name and it would quicker than scrolling

Great app for student contacts on the go. I work across an area and I find this app is indispensable for keeping track of phone contacts with distance Ed students. I love being able to quickly look up a student to see all conversations to date. I also like being able to put in granted extension requests as todos so I can put them in the system when I return to the office and convert them to logs when completed. I haven't found another app that does this so well. Great work guys - please keep developing.

CRM made to be easy to use.. I wish I had this earlier. This is a great app will share to those that don’t have a system. Came from a company that, I was using CRM that was desktop friendly not for a reps that are on the go.. Highly recommended to those that have Iphone. I thank my colleague for share this with me.

Must have for any contact based business. I am using the app for last 3 months and quite happy . If you are doing a business where regular follow up and sales process are involved use this app , amazing tool

Direct Seller. This app is working really well to keep my contacts, notes, files, to dos all up to date. This keeps all my records date stamped and I can create templates for emails and text messages. Very handy indeed and I also purchased the laptop version so everything syncs across all my Apple devices. Top notch, highly recommend.

Versatile product. I am an employer. I use this product primarily for CRM info on keeping track of employees: conversations, meetings, keeping track of training, reprimands etc I also use it for equipment maintenance records by creating contacts with name of the equipment as company name then can time record services, breakdowns, repairs etc. Sync between iPhone and iPad is quite good feature as I don't always have my iPad on me but always iPhone to jot notes on employees..... helps for staff review time to remember "the small stuff" both good and not good.

An absolutely revolutionary app. Cannot highly recommend this app enough for its uses. After looking for something like this for quite a while, this gave me everything I needed and more. Especially with the customisation options you can really tailor how find, sort and organise your contacts.

Team Laurie Equine. Great app, keeps everything together and I love using it.

Fantastic app. Very useful for keeping everybody up to date by using log function.... map is very handy on sales runs....

Good app - but flawed. This app has many functions and the developers are responsive. I want to give this more stars. Three years ago, I flagged the need for custom repeats for tasks, instead of just six presets. Still, no changes to repeat tasks. This is such a basic requirement. It should be standard for a "powerful", "professional" full-priced CRM manager. I'd be happy to give more stars if and when the repeat options are improved.

Great CRM. As a Sales Agent to multiple suppliers this app helps me manage my customer/contact base and keep track of discussions I have with them, set to-do tasks etc. Would like to be able to add more colour pins though so I can cover each of my daily areas I cover especially since I cover the entire southern part of NSW. Adding in sales in a different field would be awesome too which I thought I could do when I looked into the app initially but looked like it was a phone thing only not a tablet.

Beautiful bit of kit. Only had how a couple of days and already reaping the benefits. Depending on your business and customer type, this app will save you time and money. I’m pretty much able to use this as the expensive full blown CRM package “I thought” i needed

Great. It works well. It would be great to be able to track sales and I would love to be able to track commission earnings for each client 👍🏻

Amazing. This app is amazing. Great for repping entering business names as contacts and creating a database to be well organised

Tesrol. Doesn’t updated

Robert. This has proved to be a valuable tool, it enables contact organization any way I want to have it. Contacts can also be in any number of groups I want them to be. There is one improvement I would like to see—from other apps when I want to send an email of the file(notebooks for example) the email button brings up the contacts file from the apple default system; not this app. It would be nice if that were fixed Robert

Great app for small businesses. Fantastic app for contact relationship management. Great to be able to create own fields and record types. I love the map feature & nearby contacts in the widget view.

Robert: A Seasoned User. This program is without a doubt the very best contacts record keeper you could ever buy! The records can be neatly organised into an easily findable arrangement. You can have extensive and detailed logs, documents, and other information kept in one place. When it comes to difficulties with the program, the team are always there, ready to help you work through whatever problem you may have, quietly, step by step. They really want you to get the best out of the program and further your business activities, whatever they may be. It is neat, clean, and practical! Don’t be tempted to balk at the ‘unlimited price.’ It is money well spent. The program will pay for itself in the medium term, just by keeping your affairs organised.

Bee keeper. Changed my life Everything is so easy now

Great way to organise a busy life. I agree with other comments - integration with iPhone contacts saves a lot of time, i like the way photos can be added from camera and easily enables sorting contacts into groups. The ability to turn the to do item directly into a calendar event rocks. There are two desirable enhancements for full marks in the future - firstly having the address of the contact come up automatically when logging a to do (at the moment it's manual but you can set up the location names once and use over and over) and secondly adding extra ways for importing documents.

contacts journal. good idea for an app & is pretty easy to use, but the search function not up to scratch yet. I am sure they will fix as the support team is very responsive, but its pretty annoying that it doesn't seem to find a contact by business name, or handle partially entered names (ie it won’t find matthew is you put in “matt”) in the search, and spelling must be precise. It won’t find Matthew is you put in Mathew.

Fantastic App. Highly recommend this app. Great open map location list. I use this for my sales reports. Very user friendly. All I need to conduct my business in my phone. Alway improving if needed with updates.

Recommended. This app is perfect for small business owners like me. I often forgot to follow up a client. I purchased both versions for iPhone and Mac. I can find a lead immediately when I open this app in iPhone or Mac. Real-time synchronized information saved my time. They are affordable. One-time payment, no subscription needed. I did try some other app But none is equally interface friendly like this. I strongly recommend this app. It helps.

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App doesn’t open on my iPhone only opens on my iPad.. App crashes trying to open on iPhone.

Brilliant app. Best and easiest CRM I have ever used. I run my consulting business off it using my portable devices. However there is still room for improvement. It’s getting close to 5 stars.

Great program. I really enjoy using Contacts Journal. It’s the best I've found for mobile CRM, use it all day every day; also great support.

Finally - just what I was looking for!. I have been looking for several months now for an app that not only schedules phone calls, meetings, to do's, etc, but also logs those events in the history of each contact. This one does it and more! Easily imports from Contacts. Backs up to email & DropBox. You can one-touch call, SMS or email the contact. Also syncs well with Gmail Calendar. I'm extremely happy with this app! Would recommend it as a very good & cost effective CRM.

Must have for any business person. There’s a lot of fancy CRM apps with a bazillion integrations out there that dry to over-engineer and over-design a simple CRM tool. It really feels like this app was made by a business person that actually uses a CRM. All the important tools are there and no unnecessary bells and whistles to distract / up sell. Syncs with my contact book —check. Add notes & information to each contact for a better context—check Ability to log my interactions—check. Set some basic todos—check. If the developers wanted to move this into a Subscription model, I would sign up as long as the price is reasonable. I want this app to last forever! Hahah

Great and reliable tool. Five stars works very well and reliable

Needs days elapsed since last log interaction for each contact. The app is nice. But please provide number of days lapsed against each contact since the last log entry for that contact. This is needed for effective personal CRM. Do that and you deserve 5 stars.

Best email client from the first day. There isn’t much you can’t do with this email program. One awesome feature is the ability to create links to your emails that can be shared easily on other platforms and the whole UI works seamlessly. Well done and best of all the team keeps adding new features and takes requests. Bravo!

Great Tool - Love It. Tried several before and this was by far the easiest to use with the most useful features that make be productive. Love it...

Best low cost Contact manager for apple group.. I’ve used this program for years with great success for tracking contacts, notes and documents. The new business card scanner now makes it easier to ad with out an additional program. Highly recommended for small to mid size companies.

Works Great. Love this program. I just it for my sales reports. Just Wish it had better filters for emails.

Simple and intuitive. This app is really refreshing. I’ve tried other CRM apps that charge by the month and my have some more bells and whistles but have been disappointed by a STEEP learning curve. Try it! You’ll like it!

Works great! Fair price.. If you’re looking for a sales rep CRM without all the extra data logging companies love - you just found it.

Can’t do without !. CRM are a must and this version is user friendly and customizable.

Removed Features ... Need back. Please program back in the following two features: 1. Time Zones for Appointments (Ability to create Appointments in MTN Zone with setting for EST Zone). 2. Appointment Durations that extended beyond 24 hour period (multi day appointments setting).

Best CRM for iOS/Mac OS. This is a very well-designed app with lots of useful features. Very intuitive with several customization options. Good integration with iOS contacts and Maps. Sep 14 2020 Update: Many improvements to the app and I've just started to use Contacts Journal on my Macbook Air. Works PERFECTLY and is extremely useful. Best CRM there is if you're in the iOS /Apple ecosystem.

Contact Journal is terrific. This program marries your contact database with a notebook to make a terrific, useful program that will record those important notes or memories and keep them safe from prying eyes with password protection. I misunderstood a feature and the developer got back to me imediately and explained it and also promised a backup feature in future updates. Contact Journal deserves the 5 star rating and is worth the price.

Awesome CRM for sales people. I love this app. I am a territory manager and this app really helps me with keeping track of all my activities by customer. Makes it very easy to look up and follow up on customers as well as understanding where the account is in the sales cycle. The map view is a very useful function as well. This is a great crm app for sales people.

App down?. App won’t open

Not syncing all data, Groups not importing.. One of the main features of this software is import export functionality which is not functional in my case. Contacts attached to Public or Private groups loses the group attachment when importing or exporting so the mobile app is a waste of money for me. I wish I could have my money back or fix the problem asap.

Having issues. This is actually a very good app for keeping track of customers, sales calls, exporting notes for the day or any time frame, but recently the contact name won’t stay and continues to show the business name. Have changed and saved the changes, but they revert back to the business name in what should be the contact name. Have sent a request for resolution twice to Zaal but no response has happened. Seems like their customer support doesnt want to respond.

Great app. I’m very happy using this app. Better than a lot of the more expensive CRMs on the market. Plus works on desktop phone and iPad

Simply amazing. You just can’t get a better app for managing Contacts and logging your activities for your sales accounts. The simplicity of using it is it’s greatest attribute.

Great app for Sales Professionals!. I’ve been using this app for organizing and keeping track of conversations with customers for a couple of years. Have it loaded onto my iPhone and iPad ... both sync with Dropbox and no issues to date. The app has a lot of features that I like including the option to add customizable fields. Highly recommend this to anyone in the sales environment!!

Can’t Live Without It. Love this app for contact management with students. As an educator it helps with recording grades, anecdotal comments, descriptive feedback and can be exported!

From 5 to 1 star since updated with extra large pins. The recent update with ultra annoying large pins, I cannot use the app anymore. It is almost impossible to see my contacts on the map wiith too many ultra large pins. The app is slower than before and even with the other views added, it is just sad that they have made the app a 5 star to a 1 star in just an update! Please bring back the small pins ! Not everyone needs clustering ! Add features like filters to selected contacts and automatically calculate time and km between each of them, with best road options along with the road map. The app could be THE best tool around for sales rep on the road... add report features, stats, etc... Add the possibility to work with different databases could be something interesting...

Perfect for Real Estate Agents!. This is by far the best Contacts app that I've found for keeping client's information organized in one place. No more searching around for notes made by pen and paper. Plus, the ability to insert attachments means that I can take a picture of anything and simply file it within a client's contact record. It has definitely simplified my bookkeeping! Worth the money spent.

Excellent App. Great CRM. Privacy is nice feature. 4-digit lock and fingerprint recognition. Hopefully the next release will provide FaceID.

Useful app. This app helps my small biz keep on top of my client list

Great app. Over all a great app. I’d love it if they somehow put in a chart organizer so I can visually keep track of who I have called/emailed/messaged. Like a haven’t contacted column, follow up column and a contacted column. That you can click and drag your contacts to the specific column! Anyways a great app nonetheless.

Awesome App!. This app is amazing! It is super simple to use and has all the things you need to track sales and close deals. 5 stars!!!

Asm. I have been using cj for a couple years and I love it. Great tool

Really really great!. Simply brilliant! It’s doing everything that i want it to do!! I just wish i could search for words from the data entries within all of my clients to make it easier to pull up who ordered a particular item when it needs to be replaced.

Best contact management app. The log feature really helps by date stamping (editable) linking to contact. I've used it for managing employees, family situations and anytime sequential logs are necessary. Never crashes. Always handy and work offline!

Good app. Very helpful

Works “fairly” well.. There is a few improvements I would like including a “today” feature as right now there is only an “overdue”, “next 7 days”, and “upcoming”. Secondly, you can’t set alarms further than 2 days before the scheduled appointment which needs to be adjusted so that you can customize all the way up to a full week as if you have an appt on a Monday you can’t get a reminder on Friday during business hours to prepare, instead the earliest reminder you can get is Saturday, therefore needing to carefully pay attention to your future schedule but I downloaded a CRM so that I didn’t have to do that as much. Last complaint is the iCloud system with my iPad only lasted a couple weeks and now it just doesn’t want to connect properly and I would have to do a manual back up, email it to myself, wipe the cloud clean, and then restore from back up and HOPEFULLY have it work and not lose everting. Definite room for improvement. That being said, I still gave it 4 stars for a reason. On my iPhone exclusively it hasn’t glitched yet, works as it’s supposed to, and I do like how it ties in to your apple contacts so even if you’re using another CRM this could be a very easy addition for the price to have a WAY more detailed contacts experience. I have been using it for half a year and being in real estate I use it all day long and, as I said, it hasn’t crashed or caused me any serious issues yet. Would definitely recommend.

Mixed review. One one end I like many of the features and the possibilities. On another note, C Journal has yet to respond to my two emails (I’m waiting for 2 months now and there’s nothing in my junk folder).

LOVE IT!. As an early adopter of this CRM tool I was always happy though concerned that may one day it may not be supported. Well, it’s been at least 5 yrs plus that not only is it supported but it continues to get better working across multiple devices - iPhone, iPad, Mac, Apple Watch. Great job!!!

The best contact management app out there.. This app will manage your contacts and make your life a lot easier!

The Perfect Pastoral Care Log. I'm a Christian pastor and I use this to track visits and worship services for mileage. It also helps track when I last visited someone and why. The CRM aspect is perfect for my work even though I'm not engaged in a traditional "business". Even better, it's stored locally so I don't need an Internet connection for it to work and there is an affordable price as opposed to a monthly subscription. I would (and have) recommend this to anyone providing pastoral care as a method for logging visits, setting follow up reminders, and tracking care for accountability.

Very simple and user friendly.. Been using this software for a couple years now. I find it very simple and user friendly. Not difficult to just make an entry on the fly with little effort. Highly recommend the product

What?. It said « Unlimited Plan - Legacy User » Free on thé AppStore and I have to pay 27.99$ in the app? Whats wrong!!!!

The best Awesome excellent crm app. This app is so easy and intuitive to use that it become part of my daily routine. If it could have more integration that would be a heaven app to me! Thx

Excellent, but 1 flaw. This App is excellent . One major drawback is that there is no desktop version ☹️😫 Only good for iphone/ipad

CJ Journal. I manage 300+ tax accounting Using CJ Journal, I log conversations, work done and to-do's. After 6 mos, I have found nothing better. It would be nice to have a "time" field attached to log entry that could be reported on. Great product, especially the link to Contacts. I would like the iPad version optimized, but great for the iPhone. Gary Gehiere

Finally. A User Friendly Practical CRM. I looked at quite a few different mobile CRM’s. I would download their App then try to figure them out and try load the details that are most important to my calls. It had to be easier and more efficient that keeping files in a binder and taking notes and doing follow ups the old fashion way. Which was working but time consuming and heavy and cumbersome. But each App I tried had some or several drawbacks. Finally, I found “C- Journal”. Every step is easy to use and to navigate back and forth from, as you add and move around. It is woking awesome so far. It even pulls and sorts out existing contacts I already had in my phone and puts all the information in its exact spot in the files. Now I’m convincing the Fleet guy to get on it so we can share contacts just in case we need to cover for each other. It’s just smart business. Made easier. Mark, Wholesale Parts Rep Ford Dealership Alberta

APP CRASHES AFTER UPDATE. SELF FIX (uninstall and install back)

Great tool!. I have been using contacts Journal CRM for over a year and it just seems to be able to tackle the biggest jobs! I have almost 4500 contacts and it keeps records with so many cross references it simply outperform so many hi-end CRM’s that I have worked with in big companies.

Excellent and easy CRM. Love it. Best in the app store.

No Group Text Message. I first downloaded this App in 2010 and quickly uninstalled it when I realized that I couldn’t do Group Text Messaging. Fast forward to 2020, redownloaded from iCloud and still no Group Text Messaging!! Especially when Text Messaging has taking over emails I’ll give a 5 star when I can do Group Texting.

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Simply the best!!!! Where has this been all my life!?. I tried various CRM apps, and this one simply one was the best. My only suggestion would be to somehow incorporate a way to access it online for those who use windows as their primary operating platform at work. Until then, I’m gonna buy a Mac just so I can use it on a computer

Vital to my Job. This is such a great app to use for organizing my day to day sales organization. I log every time I visit, call, email, or interact with a customer. It makes it so easy to track progress, and set to-do's so I never miss a follow up. I just linked my IPad and IPhone together and it is nice that they sync up and I can gather information on my IPhone and do the data entry on my IPad.

Does the work of more expensive CRMs but better!!. Plus no internet connection is needed to use it. Take a little time to learn about the many features and you will have a powerhouse tool. Your work will be easier and more productive. Best of all your information is private!

Sales Rep’s Right Arm. Been using this tools for a number of years. I cant image being a sales rep without it. Does everything a rep needs all info easy to access. My company requires us to use SalesForce but I log everything here and transfer it at the end of the week. Tool designed for easy access, all calls one page and the maps section make it real easy to plan your day and send follow up emails from the car.

Best app for sales!. I use this app with all my apple products 13 hours a day and keeps me very organized.. One thing that would make me put 10 stars is if you could edit/ draw on pictures when put in files tab. A huge thing is doing text or circling key objects on pictures for notes. If you could do that, that would be awesome!

You’re on your own. I thought this app was going to be great. Unfortunately since there is no help getting started I guess I’ll never know. Yes there is a support email address. I got an answer to a question the next day. But crickets when I asked a follow up question. I guess that means waiting another 24 hours for a response. At this rate I should be up and running in about a week or two. It’s real easy to assume that everyone is an expert at all things Apple but that’s not true in my case. It’s all new to me. If you’re like me, good luck. All I needed was a little help getting started but it doesn’t exist. Time to try choice number 2.

Add a couple features, fix a major bug, and it's perfect. I am in sales and purchased this to log my phone calls. My company doesn't have a crm that does this. I love it for this. I wish, however it would log the time of the calls so i can track phone time metrics. Also, do NOT turn on iCloud. The app becomes completely unstable. I had to re-install and now back everything to Dropbox. For the one-time price though, it's a great deal.

Great App. This is a great application. I’ve tried a few others and found that this app meets my needs the best. Just wish it were possible to add a “3 week” option to the repeat setting on the todo page and provide a way to type in a unique title on the todo without adding it to the list so we can see more detail on our calendar agenda. Other than those two it’s perfect.

Doesn’t let me look up customers by business. They best part of this app was that if I forgot a customers name, I could just type in the business name and find the customer. It used to work and now it doesn’t. I’ve reached out to the customer support twice. They got back to me the first time and I emailed them back. But nothing. Then I emailed again and haven’t heard back. Sad. It was a great app.

Essentiall! No better app out there.. I’ve use this app for years. I’ve tried other app but always come back to this one. It’s a solid app that keeps your business at the palm of your hands. It allows you to keep your clients info at your fingertips. No matter what your business is, this app can be structured for it.

Solid. Updated review: still solid. The updates are useful. Customer service is outstanding. I use this everyday. I have had a couple of issue, because of that found out that support is outstanding. Updates are useful. I recommend.

Good. Update. I still use it daily. Our company has migrated over to Salesforce. This app is still my #1 go-to I can’t trust the syncs between this and my Mac, but so far the app has been a lifesaver and each update that y’all do is spot on. My only recommendation is: on the scans, have us choose if we want them compressed. Right now I’m using cam scanner for the scans and this app will replace that once that feature is implemented. Great job!!!!! 4 stars because It needs small improvement, but in comparison w salesforce this is 10 stars over top of that mountain of crap. I use it daily. However after switching to new cloud sync I lost about 6gb of info forever, And the half a dozen recent backups failed. Other than that. I like it. Lol

Does all the things I needed. It is the best individual resident CRM I’ve found. I am able to eliminate separate lists, and what were separate tasks or steps can be done within the app. Learning curve is quite reasonable. Easily done by search, discovery, practice & refinement. The only thing on the wish list is writing with pen or stylus in the notes section. That would eliminate the one thing still done on paper- I just don’t operate a virtual keyboard very fast.

ALL MY DATA IS GONE!!. Been using for years then I got an iPad so I tried signing in to contacts journal on my iPad but it wouldn’t let me, I then contacted contacts journal support. Two days later all of my data disappeared and it won’t recognize my purchase. All of my data follow ups, appointments, everything was in this app…. My dumb*** didn’t have a backup plan somewhere else due to this being backed up 30 times a day to the cloud. I’ve contacted support several times without any response this far.

Excellent. This is my go-to CRM. It’s easy to negotiate, easy to upload contacts, and the log section allows me to see the history of my client notes. I like that I can back up to my cloud in case my phone crashes. I have used this for a few years now and highly recommend it.

Outstanding!!!. Been using for my clients and is truly the best client management system I have ever used and I have used many. Love that it’s on iphone so upkeep is low profile and always Handy. Wish that emails and texts replies would populate in CJournal but otherwise best product I have ever used!!! This product better be around for years-it’s my life line to my customers.

Worth every penny.. I’m a photographer based out of New York. This app helps me manage all my clients records when I send or reply’s to messages and keeps me up to date with all my shoots. I can save all my photoshoot location and my clients home locations and it gives me the ability to put it all on a map to help me find the best and closest location for my clients to travel too fo outdoor shoots. 5 star all the way.

An amazing app just got amazingly more powerful. This app is a wonder. For a one off app payment you can track all your calls and interactions and see who you met or spoke with and when - a joy to use. The one former drawback has now been overcome with this latest update. Now if you have a lunch with several people you can easily add multiple contacts with a a few clicks, making this easily the best value CRM tool for busy execs. It's built for mobile - it just works great on the phone. I've tried dozens that have been over complicated, or work great on a browser but not a phone screen, or are just too much money for small/mid sized business owners like me. It's got a coveted place on my home screen. Highly recommended.

Love it. I have a variety of clients, and I love that I am able to see everyone at a glance in the map section. The pins can be color coordinated to match different accounts at a glance. For my business this is much better than anything else I’ve tried before. Recommend it to anyone who is super organized

The App and Customer Service are Awesome. I have used this App for many years. I have been a fan since I first started using the it. And, it just keeps getting better. The customer service is outstanding!! Yesterday, I somehow deleted 3 months of data which I desperately need for my business. I emailed support and they quickly responded and helped me get all my data back.

Suggestion. Love the app. Very helpful in keeping me organized and paperless. In outside sales, knowing the proximity of where my accounts are located from where I am is helpful. What I would like to see is a route optimizer within the map section. There are other apps out there that do this solely. If you could integrate that feature you could easily have it as an add on in app purchase.

My favorite Personal CRM App. This app is fantastic. I love supporting solo and small dev teams. My biggest fear with investing time into this app is the potential that it may not be around in the near term future. Please fix the duplicate contact issue with some type of merge feature. Otherwise please keep up the good work, and please keep supporting this product.

I Like It. I use this app constantly keeping a log of calls, texts, and other activities. I suppose my fear is the loss of it as did happen to me with a couple other apps in the past. Please let us users know if support to keep this app available is needed.

SUPER USEFUL. Things I love - create route plan using visual pins on a map - search for contacts based on tags or groups and send emails to a list! - scan in contracts or project images! - can import limited info by CSV - customer support will save your bacon if you mess up Don’t love - must save all as PRIVATE contact to be able to share.. illogical terminology. If you know beforehand it’s easy but it doesn’t make sense. - can’t print mailing labels <<===== IMPORTANT - CSV saves things a little haphazard and can’t do groups or tags so you have to go thru EVERY contact and clean up after initial upload. Saves some time but lots of data entry still. - how do you export CSV? I HAVENT FOUND A WAY So I’m still having to manually update an excel file separately for some features like the mailing labels… annoying.

Perfect contacts app for my small business. Everything else I looked at was too cumbersome. This app has nailed the essentials, is very flexible for different business types and is so easy to use on the road. I also have reached out to customer service 2x and both times super responsive and helpful. Very pleased!

Good stuff!. This app has treated me well for keeping track of conversations wether it be emails, phone calls, text, voicemails. It has been great not only for reminders but for documentation when negative events occur. I’ve found it a useful tool for my business and recommend it.

The best I have found. Once I was able to play with this I found how many ways I can use this. Very simple to use. Gets me very Orginizer. My new job has me using the maps feature. ( very helpful). I don’t want to say what this lacks because I have found more features as I use this. Very low cost CRM with many great features. Can’t work without this. Also no monthly charges.

Very comfortable app. Thank, nice to do business with you. Very comfortable, I wish there was an option to create separate files of photos and videos like in Dropbox, I would use it all the time to show my clients the work I do, but your app is still good, very organized. Thanks.

Best app to keep organized. I love this app! I've been using it for a couple years now and I don't know what I would do with out it. I'm an outside sales rep and I am able to keep all of my accounts organized and able to see where they are on a map. I can upload files and log calls. This app is the best!

Worth Every Penny. I am a sales rep with 100+ accounts in 10 states. I drive to each of them. The map feature alone is worth every penny! I’m still learning how to use all that it offers. I’ve had the app for 5 years and it has improved so much. Also, when I have a question, I have yet to wait more than a couple hours to get a response. What I’m trying to say is this is my favorite app!!!!

This has been simply Amazing!. This amazing app has truly changed the game! It is completely freeing. It allows me to work with confidence and worry free! I no longer have to use word or excel lists that I have no access to on the go. I can do things in real time which allows me to be very effective and efficient! Such a load lifted!!

Can’t purchase full version. I love this app and would like to purchase the full version but I get an error that the purchase failed because the iTunes Store can’t be reached. I’m restarted my connection and tried both in WiFi and lte. [update] support got back to me quickly and helped me resolve the issue. Great product.

Love this app, worth every dime!. This app has made my life so much easier. I am much more organized, taking photos of receipts or products, even doctors orders! I can easily retrieve and most importantly, I can remember where I put the stuff, through the file tab! I love the logs tab, where I always set up appointments. Customer Service is quick to reply and very helpful.

TitIe I pretty much built the entire thing that it is now for you if you go check. And still the audacity to try and charge me for an upgrade? I ought to delete your app completey from existence and simply take all mu info and format a better one but I am as of now extending a brach and rated 5 stars! I this doesnt get me a free upgrade then here is the evidence that wont hold up in MY court of Iaw sim or no sim I will delete the app and therefore all traces of well........ you might should act fast.

Love it!. Running a new small business and find this fairly intuitive to use with my iPhone. My only wish list item for the developers is to come out with a Windows Desktop version. I would LOVE if that were possible. I have a PC laptop, (unfortunately). Otherwise, CJournal has been great for my needs the last 2 weeks and I look forward to continuing to use it!

Versatile!!. I’m a private piano teacher and this app is exactly what I need to keep track of the progress, interests, and needs of each of my 18 students. I love being able to use custom fields to add info like what grade a student is in, their birthday, what type of music they are interested in, etc. This is the app I never knew I needed.

Happy Customer. I've been using CJournal now for over a year. Love it!! I use it for my business. It's easy to add names and track all communications with them. I set up reminders to follow up with them and to contact them on their birthdays. With the recent upgrade to the iCloud, syncing my phone with my iPad is seamless. Overall great program to track and follow up with customers.

Superior, comprehensive app!. I’ve been using CRM for several years, and it’s has become indispensable to my business as well as personal relationships. I use only Apple phones, tablets and laptops, and am pleased that I can sync CRM across all my devices. I don’t think I could survive in business without it!

Almost perfect.. Very easy to use. Able to track 80+ customers and 3 employees for my Mosquito control business with the team subscription. I can see ToDos and logs in real time. What would make this perfect for me is a couple of updates: ability to customize the Repeating ToDos (i.e. every 3 weeks). Ability to create and customize reports and live spreadsheets. But, for the cost and ease of the app, it’s been a life saver.

Phenomenal App (Previous update causing crash). This app is absolutely PHENOMENAL! Very good way to organize any information, personal or business. It keeps track of any files, meetings & time & date stamps. My only issue is the recent update, it has been causing the app to crash. Besides that 10/10

It's okay.. It's not worth what they're charging and the file section is a mess. You can't sort it and they only offer a list format rather than icons. I've spoken with the developer the regards to using icons or at least having the option to have an icon format but they seem to think it "doesn't make sense". Their customer support is absolutely garbage. They don't seem to care about customer satisfaction. Do not pay for this app. They're more worried about formatting text than formatting and organizing your contact photos.

Needs better updates. Pretty good App. I use for work on a daily basis. The updates have not included capitalizing the two-letter state abbreviations without having to hold-down the Shift button. Also, Map continually re-booting after shutdowns is aggravating and time consuming. Sometimes locks-up on my iPad Pro. Don’t really like to be asked for my Location every time I open the App.

Great App!. I have been using this app for over 5 years for different jobs in sales and marketing. It is very easy to use and allows you to manage your client base and increase your efficiency. I have had very few issues, but when I do the support team is extremely responsive and helpful. I would highly recommend this app!

Finally!. An app that gives me everything I need to collect, update, contact, all my clientele. Invaluable piece of business equipment. Super user friendly. Unlimited logs,notes, pictures, etc. and the cherry on top? CUSTOMIZABLE. I can also cross reference, and it’s seamless across my Apple environment Get this one guys. You won’t regret it.

The new map update makes the map useless. I have used and loved this app for the past couple years. BUT the new map pin changes make the view cluttered and it is difficult to see the underlying map. They said they would update the app to allow users the option to view the map like the previous version but they have not. I am waiting for the update because my former favorite tool is now the most annoying.

Very useful. After reading up on it, I gave the app and the iMac version a try. It’s just what I needed! It’s easy to add contacts and update logs on the go. I spent a couple hours carefully imputing my needed contacts and went from there. It IS lacking a bit visually—it’s not particularly “pretty”—but it’s WAY better than my insane spreadsheet I was using!

Not Just For CRM / Business. I have no need for a CRM tool nor for business. The app is ideal for anyone seeking to manage personal relationships. The organization and flexibility to easily keep track of wives/children names/ages, call history/topics, reminders to call, multiple “anniversary dates”, personal appointments etc. cannot be achieved with any other calendar I’ve used.

Sales rep user – high volume. I love using the app, but feel there are a couple of updates that could make the application much more user-friendly. As an example, the locations should be automatically ordered alphabetically, and when I’m adding a log or a to do item, the app should automatically pull the location for the account. Thank you very much, and I look forward to the new updates. Merry Christmas to you all.

Just what I needed. Contacts Journal is perfect for any outside sales reps juggling over 50 accounts and / or prospects. The map feature helps save time and gas money since you can easily see all your accounts geographically. It definitely makes my work life easier.

Essential for the sales field. I’ve used this apps for years now. It’s become an essential tool for me in the field. My favorite feature is the “Address search”- I can go to an account and type in the building and floor that I am on to see all of my contacts, review the last time I met with them under “Logs” and easily take organized notes on my follow up under “TO DO”. Highly recommend for any sales team.

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Contacts Journal CRM 5.12.7 Tips, Tricks, Cheats and Rules

What do you think of the Contacts Journal CRM app? Can you share your complaints, experiences, or thoughts about the application with Zaal LLC and other users?

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Contacts Journal CRM 5.12.7 Apps Screenshots & Images

Contacts Journal CRM iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 5.12.7
Play Store com.zsquare.ijournal
Compatibility iOS 14.0 or later

Contacts Journal CRM (Versiyon 5.12.7) Install & Download

The application Contacts Journal CRM was published in the category Business on 14 September 2009, Monday and was developed by Zaal LLC [Developer ID: 327685981]. This program file size is 52.2 MB. This app has been rated by 1,798 users and has a rating of 4.7 out of 5. Contacts Journal CRM - Business app posted on 26 February 2024, Monday current version is 5.12.7 and works well on iOS 14.0 and higher versions. Google Play ID: com.zsquare.ijournal. Languages supported by the app:

EN Download & Install Now!
Other Apps from Zaal LLC Developer
App Name Score Comments Price
Contacts Journal CRM App Customer Service, Editor Notes:

[NEW]: Contact Search Improvements - New options for searching contacts: by email, address or phone number - Contacts search page now shows recently searched contacts [NEW]: Redesigned Export Page - Powerful new Export Data page gives more customization and filtering options - You can filter data including by specific date ranges, or by contact tags, and more [NEW IN 5.12.7]: Bug fixes We hope you like this update. Please let us know what you think, or if you have any questions or concerns, by emailing us at support@zaal-llc.com You can also support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app.

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Find on this site the customer service details of Contacts Journal CRM. Besides contact details, the page also offers a brief overview of the digital toy company.

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