Dropbox: Secure Cloud Storage App Reviews

Dropbox: Secure Cloud Storage [Productivity] App Description & Overview

What is dropbox: secure cloud storage app? Dropbox lets you upload, save, and transfer photos and files to the cloud. Backup and sync your pictures, videos, documents, and other files to cloud storage and access them from any device, anywhere. With advanced sharing features, it’s easy to share and send photos or files to family, friends, and co-workers.

• Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing.
• Access any file in your account—even offline—and preview over 175 different file types with no special software required.
• Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account.
• Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere.
• Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery.

Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days.

Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days.

Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will be charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.

Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices.

We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com

Terms of Service: https://www.dropbox.com/terms

Privacy Policy: https://www.dropbox.com/privacy

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How to contact Dropbox: Secure Cloud Storage (Dropbox, Inc.)?
Find this site the customer service details of Dropbox: Secure Cloud Storage. Besides contact details, the page also offers a brief overview of the digital toy company. https://appsupports.co/327630330/dropbox-secure-cloud-storage/contact

Dropbox: Secure Cloud Storage Customer Service, Editor Notes:

Dropbox: Secure Cloud Storage Version 294.220 August 2022

We release updates regularly and are always looking for ways to make the app better. If you have any feedback or run into issues, come find us in our forums. We’re happy to help!.

Dropbox: Secure Cloud Storage Version 286.228 June 2022

- You can now rename multiple files at the same time. - When uploading files directly into Dropbox using the Save to Dropbox extension, you will see a new experience. We release updates regularly and are always looking for ways to make the app better. If you have any feedback or run into issues, come find us in our forums. We’re happy to help!.

Dropbox: Secure Cloud Storage Version 276.219 April 2022

What’s new? • You'll receive an in-app notification for failed payment methods. We release updates regularly and are always looking for ways to make the app better. If you have any feedback or run into issues, come find us in our forums. We’re happy to help!.

Dropbox: Secure Cloud Storage Comments & Reviews 2022

- Great! But...

Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it's better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3's, but I can't have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I'm sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!

- Horrible Background Battery Usage

I really love the app and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got Dropbox because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and Dropbox was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual Dropbox app, but 7 hours? There’s also an issue where if I upload items to Dropbox within the app, if I close the app, it stops uploading. I have to have the app open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or Dropbox issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.

- The DropBox Folks are Good People

The city I live in received a direct hit from Hurricane(s) Laura and Delta back-to-back in Aug. 2020. Laura was a Category 4 with sustained winds of 175mph. Delta dropped 17 inches of rain in 4 hours. The damage to my home and the City was extensive. I was shocked and devasted by the damage because I had just retired as the result of a complex hip fracture. I was on crutches and dealing with severe pain. I had subscribed to the Dropbox Premium version a few months before the storms. After the storm I was unable to afford the monthly fees because the debris cleanup and living expenses in the aftermath of the storm were stretching my wallet to the extreme. I called DROPBOX Support and explained my situation and indicated I needed to end the subscription. The SUPPORT TEAM was very nice and supportive. They downgraded me to the free version. I remember that experience with gratitude. And I thank the Dropbox folks for their help. The app. is great. I love how it integrates with my other apps for all kinds of content. It is very useful for creators like myself.

- Useless/not needed

My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......

- Great for Storage

I use Dropbox to store all my files I do not want to loose. I have photos, genealogy, health files, expenses, receipts, contracts, and so much more. Unfortunately, I find myself fighting with the program all the time. When upgrades are made, I find there is a glitch of some sort. Once I was notified I needed to backup my files. In the process of doing this, I lost them all. 3 years worth of data! There were no directions for backing up. There was no access on how to recover from old backups anywhere. These things should be clearly outlined in a manual, if there is one. The other thing I hate is that if you transfer files in or out of Dropbox, you have to do it one file at a time. You can’t transfer multiple files or a folder of files to Dropbox. Also you can no longer get to things like print or move a file to editing program (Word) without first clicking on “share” to find those options. Why the need to double click for these options? Other options are available with a single click but I don’t use those things. Ok, I have more but will stop now. I do like the program and still use it. Not so much on my phone due to the above complaints. Just wanted to let others know what life is like using the program.

- Good features, horrible customer service

I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.

- Needs bugs worked out

Hello, I depend on Dropbox for my personal and Business data back up and I have an iPhone 11 with all of the latest iOS and software, however the dropbox app from the AppStore will not upload my photos! Even when I’m on a Wi-Fi connection at 50+ Mbps upload speeds, it is not enough for me to get my photos and videos uploaded which is a bug in the app surely. If I literally watch it upload, it is so slow that it takes minutes for a simple photo to upload and if I walk away from my phone (even with the screen on) it just stops uploading and is on the same file/photo when I come back to it, sometimes up to an hour later. It’s like when my phone is sitting still it won’t upload photos, which I’m sure is some sort of a bug with this app that is tied to some sort of sensor on my iphone. Something that needs to be investigated and resolved because given that I have the dropbox business enterprise premium plan I should be able to upload photos or someone should respond to my support tickets and help me resolve this issue which I have recorded exactly as I’ve stated on video. And I've never had a reply for support beyond an initial email.

- Tell me one, do another

Edit: Oh my gosh they actually updated the app update description! End. I go into the app to make sure my photos are updating All good, but says I have an update and I need to update the app 🤔click a button that takes me to the App Store I go to the App Store and it says that it's updated and it has a button to open the app which takes be back, recursion loop. on top of that background updating has also stopped working so my phone has had to stay on for a week without going to sleep or the screen going off for it to finish uploading a rather large video it also seems like it took really long granted part of that's the "high speed" Internet. of course it doesn't help that apple's new update that was just shipped refuses to install even though it's already downloaded so I need to get everything synced so I can back up and do it on the computer. Yes my perfectly good phone got ridiculously slow "after I got notified"!!!! and the notification crashes and settings, update crashs. Oh and if there was an DB update it wouldn't tell me what was updated because that would be under NDA.

- So much potential, very buggy

I’ve been using this app daily for work, for over a year now. Every single time I create a folder and select upload photos, I will be scrolling on my camera roll and it if I’m not actively clicking photos right off the bat, it freezes and jumps to the start of my camera roll (I have 20k photos in my camera roll, going back to 2017). The only way to avoid this is by clicking upload photos, and immediately start rapidly tapping random photos until it unfreezes. I have always updated the app, and it’s done this on more than one iPhone. Still happening on my 12 Pro. 2nd issue that just started happening: I name every folder by date. Suddenly almost all my folders are out of order. They randomly just start not being organized by date as I scroll down. I make sure to select “sort by date modified” and it does nothing. No matter what I sort by, nothing changes in the order. It’s becoming very frustrating as I rely on this app for work. I’m confused by all the positive reviews because my experience has been this for several months now.

- One year no change

A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.

- Scary! Shared link - My recipient has access to my Dropbox account

Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks

- I really wanted to like Dropbox

This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.

- Great app except...

Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!

- Working great, one irksome “feature”

I don’t understand all the problems people describe. My experience with Dropbox has been great, with it being very reliable. In one respect it’s even better than iCloud for saving a PDF opened from a website. I can save it directly to Dropbox, but I cannot save it directly to an iCloud folder. Nice. The one annoying feature is with setting up a new account on a computer and Dropbox assuming that the user wants to have files saved solely in the cloud. That default setting isn’t immediately obvious and caused me and others to being unable to access files while traveling. Moreover, figuring out how to turn that setting off was not obvious and difficult to find. Easy to change once found, but it required some digging. The user’s preference for local verses cloud storage should be the first thing asked during a set up, and a description of how to change it should be provided right there during set up.

- Not working correctly! HELP! /Thanks 4 fixing

I’ve been using Dropbox on my iPhones since 2013. It always worked great until this past month. I use dropbox for my camera roll upload on my iPhone. My windows PC is connected to dropbox also since 2013, so I can copy my camera roll photos from dropbox onto my computer. For the past month the only upload that dropbox is taking from my camera roll is the videos I record. For some reason dropbox is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you. 👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””

- Now Requires App Subscriptions

After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.

- Great App but very unstable after update

I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.

- All files lost and not given a refund

Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!

- One last thing

I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I'd definitely have less distractions when I do my work.

- App disables your account for no reason

I have had dropbox for years and one day i tried to login and it suddenly says log back in again. I do it several times and it doesn’t work. After the 3rd try it disables my account. I try to go to support to write to them and it also gets disabled which makes it impossible to tell them what is going on. You are voiceless if you get locked out. Then i go to Twitter and they don’t respond for days I try to send them a message from a different dropbox and it says it has to be logged in from the same email you need help from which they have disabled. I have been waiting for days and they have not emailed me back to solve the issues. I will call my legal team soon. They are horrible at helping you when you are stuck and no phone number to call. On top of that they keep charging me every month. I recommend working with a service that can be reached In crisis. Even if you have the plus account you cannot reach them unless you are logged in but if you are locked out how are you supposed to get through ??? They will say send us an email from the same account that you are locked out from but you cannot because they do mot accept outgoing emails. The staff is untrained and you can lose all your data. My legal team is ready to bash them for there shameful ways Very low grade system. I lost so much money losing access to my files these days. Horrible.

- It deleted my entire Desktop

After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync. I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.

- Awesome love love it,!!!

I love this app & don’t know how I would get all my years of photos & Docs. W/out it!!? No matter what device or if I lost my phone even a new number I can always count on the Drop box for my most treasured items!! Thank you Drop box for years of keeping my most important things safe and I never have to worry! This app is easy to use but with many important features for more complicated work projects or for creating art. I love that it is never evasive it only keeps tract of what you want it to by sending to Drop box with just one press of a finger. That’s why I love it I don’t feel stocked by the makers of this app & if you care about these things to don’t hestitate to down load and you get a lot of good storage for free and if you choose you can get more for a more than reasonable price a year!

- Now that it’s fixed, it works well.

A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.

- Doesn’t work

I have tried hundreds of times to use this application in different capacities, and it does not, to even a slight extent, serve the purpose it’s intended for. My hatred for this stupid website and this stupid app goes beyond words. The frustration is difficult to articulate. The frustration is furthered by the fact that an app that can do what Dropbox is intended to do would be remarkably helpful. I have tried with four different email accounts. I’ve tried not using an email account at all, but even the simplest of tasks do not work on this useless pathetic excuse for a file storage site. If you don’t have an account and all you want to do is download or view a file in someone else’s Dropbox, forget about it. You’ll just be continuously harassed to pay for the service. If you do pay for the service, the same issue, constant notifications asking you to pay more or telling you your storage is full even when it’s entirely empty. You will find more joy and success doing something like jamming a screwdriver into your eye socket.

- Thank Goodness for Dropbox!

I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device. About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein. Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious. Fortunately, I have Dropbox and all my photos upload automatically.

- Support

Don’t have the business Dropbox I have the lower one I don’t need a business one because I’m a single person that does not work but unfortunately there’s no support for anybody that pays $118 a year instead of the $200 a year of having a terrible time I accidentally canceled my subscription and I’m trying to re-activate it and pay and there’s absolutely no way to get a hold of anybody in the business account people will talk to you but they won’t help you because I’m not business you should have support for us as well we’re not that penny-ante that you can help us. Your response to me was do I want to change my review the answer is no and you’re not getting it I never had a business account with you ever only the personal account can you send me the splitting things to get help by upgrading it’s all about the money with you people instead of actual business in the care of the actual person insane every year I’ve been with you for over 45 years I’m done hopefully my pictures will be safe

- Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad

I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.

- Too much money for notta lotta “service”

After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.

- Big video compression when using Dropbox on iPad

UPDATE: The title of this review is video. Not photo. Video. Uploading large video files via the dropbox app for iPad or in browser (on an iPad) heavily compress the video files without telling you. It should tell you that it’s doing it and ya’ll shouldn’t be in such denial that it’s happening. It’s a thing. UPDATE: Dear developer response, you’re not getting it. We’re not talking about the quality of previews, we’re talking about how your app compresses files when uploading from certain devices without notifying users. —————— Just a heads up to users using dropbox professionally—using it on an iPad means big time compression of video files (without telling you). I found out the hard way working with a client. It’s silly—I’m on an $1800 iPad Pro and the app is treating it like an iPad 2. I thought using the web-app (through Safari) would work when the app didn’t, but still mad compression. Time to catch up with the times or at least let users know compression is happening.

- Stop changing stuff!

Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.

- More Flexible

I’ve been using Dropbox for a while now. I agree with some others that the 2 GB should be increased by now to keep up with competition. I also think their should be more flexibility with the system but it seems you are actually going backwards. Instead of making things easier to use like saving photos to your device or moving files from Dropbox to your computer you are trying to discourage people from doing these things. If I want to store an image on my iPhone photo album I am going to do that. Also when you open the app if goes to recent files instead of your folders where everything is. Then you can hide the recent files under settings but instead of removing the tab you just hide the files and replace it with a button that allows you to show recent files. Completely useless settings option.

- “Free” trial

Someone sent me photos via Dropbox and I thought I had to have Dropbox to access or use the photos. So I downloaded the app and chose the free 30 day trial but couldn’t figure anything out so I “upgraded” I truly despise “free” 30 day trials that require your credit card information to begin and that should have given me pause before I went ahead and entered it, but these were pictures from my grandsons 1st birthday party. Now that I am trying to cancel the “free” subscription so I’m not charged at the end of the thirty days, it’s not such an easy process as to click a button. Tech savvy I’m not and navigating and trying to use Dropbox was/is not simple for me and canceling definitely is not! This is a great reminder to me to NEVER get a free 30 day trial of something that isn’t truly free. Still haven’t managed to use the app in any useful way that makes sense or is easy for a non tech person. I’m sure it’s wonderful for some folks I just don’t happen to be one and won’t recommend it to others.

- The love is gone...

I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn't recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.

- Duplicate scans, no multiple photo upload

When scanning documents using the mobile app, I frequently get duplicate pdfs added. There will be the original one it scanned, and then a second one with “ (1)” appended to its filename. Some times there will even be a third one with “ (2)”. This has been going on for at least a 1 year. Terrible quality control and crappy app. To add insult to injury, there is no way to upload more than one photo at a time through the iPhone’s photo library. If you select multiple photos, there is no option to upload to Dropbox. These are super basic things and it seems like the Dropbox team has abandoned its app. Add on to that the drama with their company saying they will not support M1 macs, only to do an aboutface after being publicly humiliated. I have been paying for Dropbox for more than a decade, but now i’m looking for a way to start transitioning to a a service that cares more about its customers. Real pity for what used to be a promising and user-centric company

- Never liked Dropbox and still don’t

This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.

- Great except keeps losing recent files

99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.

- Slow to upload

I’ve used this app in the past and it was ok. I needed more storage recently and downloaded it again. 1900 + pics and here I am a week later still waiting for more than 90% to upload so I can remove the files from my phone. Pics only upload when the app is open on your phone. Yup you have to stare at 2000 + to upload to their server. If your anything like me and normal, not doing anything else while waiting to upload is extremely hard to do. I use my phone for business and I could be looking at the files being uploaded only to get an email I have to respond to and then 2 hours later go to check drop box and only one file was uploaded. If the app is launched why do I have to stare at files being uploaded? Makes no sense. I should be able to do other things on my device while things are being uploaded.

- Feature needed!

Hi! I've been your client for over a year now, and I truly believe Dropbox is the best cloud storing app out there, it's the only one I pay and need honestly. I would just really love if it would give me the option of deleting what I upload, right there in the app after uploading my pictures and files. IPhone is too bad to organize pictures because they're all on the camera roll, so I usually organize them on Dropbox, but it's kind of annoying having to go back to my pictures or my files to look for the exact same archives I just uploaded and delete them manually. I don't think we need duplicate items, so if I am uploading them to the cloud it's most likely because I don't want them on my phone anymore right? That feature would save me so so much time. Thank you!

- Review purely based on customer service

I got the free trial since this was the only way I could get my engagement photoshoot pictures, so I didn’t use the app besides purely for this purpose - hence I’m not rating the functionality of the app. That said, I specifically checked the box to go to monthly subscription after trial, just in case I’d forget to cancel, which I did, however I was charged for the annual subscription instead. I tried to contact the customer service, but there is no phone number you can call except for business plan subscribers. I sent customer service an email, but received no reply. Between the wedding, med school and moving to a new city this issue fell through the cracks and I was reminded of it as I was again charged for the annual subscription (yes, my fault for not staying on top of it, but had customer service got back to me this wouldn’t be an issue). So basically if you foresee any need for customer service with your subscription, DropBox isn’t for you.

- Plz add ‘select all’ option to folders!!!

Great app works wonderfully for what it is. I’ve had the paid service for years and have used it a ton for work and personal stuff. Great cloud storage, accessible from everywhere. I have been trying to use it to transfer photos between phone and computer and the lack of a ‘select all’ or ‘select inverse’ option has slowed this to a crawl. Even a ‘Export all files in folder’ or something would speed up my interactions with app x50. Would be a simple feature to add that would make transferring files so much pass hassle!!! Please help devs! Love this app, but without this feature I am going to have to migrate to another service. Great work in general, love the app and don’t want to leave.

- Downhill

I’ve used Dropbox for a few years now. Recently I’ve had time to look over my cloud options and it looks like Dropbox is always behind the other major players in this field. I will be canceling this subscription as the other cloud services always seem to offer more and are easier to navigate. I’m usually to busy to look at all the features but over the last month I feel like I’m getting ripped off by Dropbox. Yes it’s my fault for not looking into these cloud services but over the last month I realized that 2 other cloud services are more user friendly and just overall a superior to Dropbox in every way. If nothing else from my review, do your homework and use the free month on all cloud services so you know what you are getting. Go up to a computer repair center and ask for cloud advice. This service isn’t right for me but it may be perfect for the next person. Just try a couple different cloud services before settling on one.

- Dropbox has been hard, but paintings look amazing

Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails. Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.

- Dropbox doing everything they can to devalue the free account

I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze. The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr. At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.

- Five stars for completely disappointing me!!

I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!

- Annoyed.

I’ve loved this app for years. I have all my photos from highschool saved to this app. AT&T actually were the ones who told me to download this app to have them saved in another place just in case. Well it’s still connected through my Timehop app so I know I’m using the right email, every time I try to rest the password it will not send me the email. Well I did what the support on the website said to do add no-replydropbox to my contacts. And still no email. I’ve been working on accessing these photos for weeks now. The have no way of being contacted & will not help with a chat bot till your signed in. So I’m assuming all my stuff is just forever lost and I’m heartbroken. I have deleted the app re downloaded it. Updated it. Tried from safari. It won’t even let me try to rest it anymore because it said too many attempts. But I’ve not received the first email yet. I would love to be reached out to on how to fix this. & then my rating will be deleted.

- Love DB, wish I could afford you

I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟

- My GoTo storage as tested against 3 other iCloud services!

I have used Dropbox for many years (decades) since it started & have considered it the most useful, reliable & recommended application for storing everything, including most recently my photos, so less paper storage with dependable cloud storage.I am so very thankful after posting a less favorable review given certain mobile features were no longer working, the DropBox team was listening & responded with improvements within 2 months! Noew it is better than ever! Thank you Dropbox from someone who needs to rely on cloud storage of all my important & essential files for all areas of my life! You are the best!

- Gone down hill

This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .


So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.

- Deleted all my photos

I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.

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- Great service - needs some user friendly tweaks

I use dropbox to store important documents, photos and videos, sharing and accessing them from a multitude of devices. All I want added to this service is a select all button in an album on iPhone when uploading images, I could be uploading upwards of 150 photos from specific sites to individual folders and having to select every photo individually is both time consuming and can lead to photos being missed in the process. Additionally background uploads on iPhone would also be great but I understand that may be out of your hands

- Version 162.2: bug report + essential app + how to make it better

BUGS: When there are photos to be uploaded, even with the badges-notification turned on, there’s no badge-number on the icon. In the Account tab, under Camera Uploads, when switching “Upload Videos” off, there’s no change in the description underneath. Please fix. PROS: Very reliable, does what it’s supposed to without any fuss. Syncs fast across my devices. Has the option to make files available offline. Updated version now uploads the edited version of a photo, instead of only the original version. Regular updates to squash bugs and improve the experience. HOW TO MAKE IT BETTER: In Account-Settings, change “Cancel” to “Done.” Allow it to search for two words in the search bar, not just one. Provide more options for upgrades to Plus. I currently use around 8GB, so I don’t need the 1000GB option. A 100GB option would make sense. CONCLUSION: An essential app for file backup and storage. If you liked this review, please long-press it and mark it as “helpful.”

- Lovely to see how Dropbox adapt working with my reading workflow

Since a friend introduced me by sharing a link about Dropbox for a file I need about 6 years ago, I have adapted the name and brand. Thanks for that. Seeing how it’s has grown to be involved when I started working with other devices, Dropbox kindly supported my digital storage needs on the go, now even better allowing me to keep track as proof evidence of PDF files of websites (for collaborative purposes) I read In Safari on the iPad is awesome so thank you for following me on my digital journey.

- Massive storage hog

I love dropbox and use it for everything - always will! But i recently got an alert that my ipad storage was nearly full, and that dropbox was taking up 25GB+ worth of space. The fun part is that i have NO offline files saved, so that number should have been 0. I’ve deleted and reinstalled the app to fix the problem, but i’m reeeeally hoping this doesn’t become a regular issue that i have to do over and over. If you’re having a problem like this, take a look at your offline files, clear your cache within the app, and if all else fails, uninstall and reinstall to get your storage back.

- Could be MUCH better

I have close to 100 photos I shared with myself - I run a photography Instagram & like to edit the photos, watermark & upload them via my phone - I sent them to myself after uploading them from my camera to laptop, and now I have to click each one in the folder individually to “export” them to my phone. Surely there’s a better/quicker way where I can select either all in the folder, or just the folder from my files & “export all” to my phone? It’s so incredibly time consuming, but it’s the only way I can do things. I have some very powerful editing apps on my phone, and nothing on my laptop (it’s a work laptop anyway!) so there is no way I can do all the work via my laptop.

- Needs to be able to upload on the background

This app is amazing but needs to be able to upload files on the background without having the app open and the screen unlocked, I've been trying to save 10 files from my phone to a folder for the last 3 days... it's really frustrating... specially since the screen locks automatically every 3 minutes

- Could be so much more

It’s always annoying when an employer declares that you have to use Dropbox. Sure two free gigabytes is nice I guess but the next option up from free is such a big jump and is also expensive for what it is. It will also cause permission errors and all kinds of annoying dramas depending on what type of account/subscription you have vs what your employer has. This company could have been so much more instead I just feel it fading away into the history of the internet because the usability and account issues have never gotten better making it the least usable cloud storage service I know of.

- Good before they got greedy

I was one of the early adopters of Dropbox and also used their top tier payed plan. These guys eventually got greedy, doubled all of their prices and forgot about the people who made them. Anyway then I looked at Microsoft again. Wow the office 365 suite has come a long way since I first looked at it and integrates well with PC and Apple well now. For half what I had to pay Dropbox I can put my whole team on 365 with unlimited storage, plus the full office suite all included. One Drive and Onenote are awesome. I also shut my Evernote account and switched to OneNote. I work paperless on an iPad Pro + PC and everything syncs beautifully. Short answer, you don’t need this greedy company anymore. Ditch em.

- Intuitive, reliable, easy

Our business has been using Dropbox across multiple devices including the Apple app, and it’s been flawless. The app in particular has a nifty display function which allows documents to be read and managed really easily, without opening each one. It also works really well with other apps including Evernote.

- Picture show everywhere

Hi. I liked dropbox from very begining since i start using. But i think there might be little more improvement. The picture which we moved from POTOS to FILES create under different names, should not be shows up in the Photos afterward. Once we moved them from Photos to Files they must be erased from there because we are moving them not just copying. Hope you will think about it.

- Amazing customer service!

I have had drop box for a few years and always found it great! Recently I had issues with my Dropbox and asked for assistance in the Dropbox community. They replied within a few hours and were extremely helpful in finding a solution to my problem! Some of the best customer service I have ever experienced!!!

- Hard to delete account

Only got this app to download photos from an event I went to and once saved I could not find where to delete my account. Searched it up in their help desk and their instructions do not match to how the app is programmed. I ended up going to contact support and that is where I found my ‘profile icon’ and scrolled to the bottom to find delete account. This was not part of the original description in help desk. Once clicked delete they wanted me to come up with a password for the app to email me a link to delete. I do not want spam emails from this app and I don’t trust their links

- Keeps shutting down Update

The latest update seemed to break it. Keeps re-opening at the login stage. Fixed now. Had to reinstall. They made a change without telling me that the limit on syncing devices is now 3. So it wouldn’t let me in. It was clogged up supposedly synching devices I no longer even own from years ago. It would have made sense to drop off older devices. Very annoying.

- Playback is awful

App is good to upload documents and make them available on the go or at your other computers, but this is hardly revolutionary in 2018. Dropbox has pioneered that and credit to them for that. What irks me about this app is that you have no good controls to playback movies or audio files. Try skipping back a few seconds and you find yourself swiping back and forth to seek to the right spot, wasting a lot of time. That should be as common in 2018 as making files available on the go.

- Love it!

**Update** the developing team listened to their clients and added this feature which works perfectly. Keep it up team!! 👌 Hi, I see this has been raised by another reviewer using the app for social media tasks. I also would like to bulk select and download images from the same folder. Sharing and exporting then saving to phone each time is horrific. Otherwise I love the app 🎉

- Constantly crashing

After logging on the app insisted that I was not logged in. Then logging out to reset the app I was not able to log back in. When later I was able to login and mistyped my password the app sort of froze in a state where no matter what I typed it told me the system wasn’t available. Today trying to login again the same freeze occurred. Deleting and reinstalling the app allowed me another chance to login but when again I mistyped my long password it again froze. One last uninstall and reinstall allowed me access long enough to download my videos and cancel my subscription

- My most reliable cloud sharing

I’ve found Drop Box to be the most reliable, efficient way to share files (video, photos and large presentations) with colleagues (internal and external). I travel frequently and use a few of different cloud based sites, none work as well and as easily as drop box.

- Missing simple features acknowledged in earlier reviews

A review by ‘SparkieGal’ dated a year ago (currently Dec 2019) mentions the lack of the ability to select all the files in a folder at once for export. And how you have to manually select each file in a folder, which is really frustrating when having to export folders containing many files. “Select all” has been basic UI functionality in apps for decades and this key feature is still not there in the Dropbox iOS app TEN YEARS after its 2009 launch.

- Would benefit from a loop button on music.

Hello! I use this app to download and listen to music in the background of when I do tasks such as checking messages or creating artworks, but I noticed that it lacks a looping option for such files. I, and perhaps many others, would benefit from a loop button for music in order to not have to repetitively press replay over and over. Thank you for your time.

- Search function not working

Using Dropbox for around 10Y. Since roughly a week now I’m experiencing “search function not working for many files including pdf”, on iPhone app, on iPad app and in Safari web browser too which makes it highly likely that the problem exists on Dropbox’s end. Have just made the iPad and iPhone app update today and issue persists including in the web version. Disappointed, I’m paying a prime price for Dropbox expecting a prime service!

- Add a hyperlink option

I use the app for storing plans and drawing for use on the run and while onsite. Would be great if there was an option to utilise hyperlinks. There are apps out there that after you've uploaded your plans, all detail, section and elevation callouts on the plans automatically activate, creating hyperlinks. These allow whoever accesses the plans to easily navigate between plans. Would be a great addition to Dropbox!!

- 3-device linked limit

I have been enjoying using dropbox in the last few years and recommending this to a lot of my family members, friends and colleagues. Though, I think the recent move of dropbox to only 3-device linked on free account has a huge impact on many people. I can no longer use dropbox on my phone, tablet, laptop and work computer. This had led me to use onedrive. Quitting dropbox is sad but the cutting off current users’ benefits has a result. P/s: I think 5-device link would be a sufficient number.

- 💩 Bonus Storage 🤬

Funnily enough I was miffed into believing that recommendations to friends (that DID sign up new accounts), linking apps such as Facebook and/or pretty much writing a review like this would all lead to my Dropbox account being credited extra storage space 🤥 Fool me ! I whole heartedly recommend installing and making the very best use of Dropbox FOR FREE, please don’t expect the promised rewards. So now I have clarified the pitfalls .... allow me to regress and highly recommend the use of this FREE tool.

- Don’t confused the 1 star rating as 1. It’s actually zero

I’ve been a paying Dropbox customer for over 11yrs now for their 2TB. Only until last week I found out that my account was disabled which I use very regularly. The bizzarre part is that I never got a notification or anything to tell me why it’s happened. I’ve opened a support ticket but one has got back to me. Did the same on Twitter and radio silence there also. Take your money elsewhere and spend towards much cheaper alternatives and plans like Google or OneDrive or Mega.

- Awesome service worth paying for

I couldn’t live without my Dropbox. But on the iPad, I am still wondering why they don’t have a way to support long file names because they end up truncated and there’s no easy way to see them in their entirety. Please add support for different views please, we don’t need empty space to preview our files when we can’t see the full file names anyway!

- Great for PDFs and important documents

This is great for transferring files between my windows pc and iOS devices. I only have the free version so limited storage and you do have to unlink devices regularly but the convenience far outweighs this minor hassle.

- Not happy

Trying to contact Dropbox to get advice on how to remove 2 step verification to no avail. Reason being I had a number text messaged to my phone to access my account but when I resigned from my job my employee wouldn’t release my number back to me so now I can’t access my Dropbox account ( with 15 years of family photos etc) Dropbox advise they cannot help me which I find staggering. Surely they must be able to quickly identify me and lift restrictions to gain access. What would happen if the telco went bust what would happen then for people to access their accounts? Be very careful people with your access to accounts Dropbox are happy to take your subscription money but are not any help when it comes to assisting their customers when in a crisis. Very very annoyed and disappointed with Dropbox to say the least.

- No editing on iPad - what’s the point?

Dropbox whilst good in theory makes it so difficult to access on iPad. Not via a browser and so why they created a worthless app is beyond me. My MacBook Pro is currently broken and my files are in Dropbox. I normally edit via a browser in G Docs and whilst it works in a browser on my laptop, it doesn’t work in a browser on iPad. So of course, let’s go get the app..... nope! So again, why bother creating an app when it does nothing different? Such a useless platform.

- Can’t even function

I upgraded from a 7 to a XS last week. On the 7, the app worked amazingly with no problems ever. But since changing, the app freezes all the time. I will get two folders into navigating and it won’t respond until I restart and wait a few minutes. I rename a folder and all the contents of the folder disappear for several hours. It’s been infuriating. I understand that it’s a new device and it can take several weeks to optimise, but for it to freeze from basic usage is a bit absurd.

- Really really needs another subscription option

Great concept but Dropbox really needs to cater for those who have lower income those who are using it because it’s the only storage files others with whom they are working will accept. $6 per month? Less GB than the current minimum option, but more than the free option. Simple idea.

- Can’t cancel subscription

I got the subscription so I could download photos a photographer had taken and put in a Dropbox. Trying to cancel IS A NIGHTMARE! I signed up on a mobile device and have cancelled my subscription in my iPhone settings. I keep getting emails to update my payment method and on the Dropbox app it still says subscribed. When I try to cancel through the app they say go to the App Store. Such a joke. Don’t sign up, they make it too hard to unsubscribe. This should be criminal.

- No longe able to upload files from iPhone 11 to Dropbox

Don’t do upgrade to latest version as it does not allow iPhone 11 Pro to recognise Dropbox to save to files. Considering I pay a premium fee for Dropbox to sync files on the go it’s a now cost me days out off the field and have to resort to manually connecting a cable to my phone, download photos to my computer and then upload to Dropbox. Now this app is just a waste of time, space and money.

- Keeps getting worse over time

A great service and actively developed you would think the iOS app would get better over time? Nope. It’s prettier. But does not feel like an app made by people who enjoy spending time within a file browser. - Information density keeps getting worse at the expense of prettier. At the top of every folder: 1/3 of the screen is taken up by SHARE. Should that be the top priority? - comments on files load like a bad JavaScript web app. Randomly, comments don’t show up at all. - no ability to select all files? - no ability to refresh the view? It’s a syncing service. Shouldn’t it be assumed someone somewhere else is updating things?

- Look into this bug please 😩

This app was a little clunky but straightforward nonetheless, now it’s just impossible to use. I can’t export ANYTHING, I have to email photos to myself which literally defeats the purpose of the app. I can’t even view a single document, just an endless loading wheel. My phone is up to date, I’ve deleted the app and re-downloaded it, logged off/back in and nothing is working to alleviate the issue. Please look into this bug, I don’t mind the app otherwise (when it works!)

- Query

I am only a small user with the basic app. My Dropbox is not showing when I touch "send to" and I need to upload some photos for safe keeping. In my looking around I found and deleted an unknown device, someone is in here with me? Spooky.

- Best in class syncing, not enough space.

Syncs well, seamless operation between desktop, phone, iPad and the application is one I prefer...But 1TB is not whopping anymore. To get 2TB you need a business account which is horrendously expensive. I need 2TB. Other cloud providers are offering 2TB on a lifetime subscription, with an excellent app and security. So back to the free Dropbox account, which is so small to be all but useless..I’ll keep the account, one day you’ll be competitive again.

- The worst app I have ever used

This app is an absolute joke. It constantly crashes, takes such a long time to upload photos or even to make one folder. It’s not user friendly. But the main thing is it that it can take me an hour just to make a folder and then upload 20 photos because it crashes at least 10 times in the process. Considering drop box is used so much by businesses I’m sure you can create an app that can function efficiently.

- Great way to save and access all my important files anywhere

Very handy and helpful ! All my paperwork and photos are safe and accessible from almost anytime anywhere !

- So difficult to cancel.

I have been trying to cancel my subscription (I don’t recall signing up) and it just takes me in circles. Says I cannot cancel. To manage my subscription in App Store yet does not appear under subscription in App Store. Non responsive customer service. Doesn’t merge easily with WIX. Starring photos doesn’t mean anything. Waste of time. Many other programs that I have had ease with that I would prefer to use moving forward like google drive and one drive.

- Best syncing across multiple platforms. Worst sorting.

Dropbox is amazing for syncing and sharing large numbers of files and folders across multiple users and platforms. The sync is totally robust and very fast even for large files and recognizes changes in the smallest of Metadata. The only thing I hate about it is that when you upload photos it can only sort by uploaded date, not created date. This is really frustrating and annoying.

- Higher prices, less options.

Used to be awesome before they introduced introduced new restrictions and jacked their prices. I can no longer use the app to sync my files across devices the way I have for 10 years, unless I pay a wildly overpriced subscription. There are many other cheaper, better integrated options. It's time to move on.

- App crashes when clearing cache

Great app except app crashes every time I try to clear the cache. Doesn’t even display the dialog box asking for confirmation. Just crashes once you hit ‘Clear cache’. Uninstalled & reinstalled the app but the problem remains. Using Mac OS 13.5.1 No problems on the iPhone though - works perfectly, along with the confirmation dialog box.

- Fairly reliable app.

Most of the time it works well, it’s been a bit glitchy recently though when I transfer large amounts of files. Small batches work perfectly and the recipients find it easy to retrieve the files.

- Why?

Thanks for removing ‘Sort by Date’ in files. Great move! Now I can’t see what I’ve recently uploaded, without scrolling back through hundreds of pics! Also cannot move separate pics between folders anymore. It always reverts to the folder you’re sending from or gives you a limit of 5 other folders to choose from. The folder you want cannot be found. BTW: when are you going to fix Dropbox’s inability to select ALL pics/screenshots from the camera roll? Most times, the last pic or screenshot on my camera roll is either missing, or shoved hundreds of places farther back in the camera roll!!!!!!!!!!! My god this is a frustrating app to use now. I truly hate it. Gonna have to look at other options now.

- Downloading flies to send to people is painful

The assumption that every file I share will be shared via a link and new user account being setup for the recipient on devices leads me to use other methods whenever possible. If the one remaining method of downloading files is removed I will be stopping my paid subscription and moving to another service.

- Why do I suddenly need to pay for off line files?

It was so handy being able to take files off line. And I love that I can view a document for a presentation without constantly having to wake up my iPad. But why do I have to pay for something that used to be free - storage in my own device? Love the app, not the subscription!!

- Dropbox works great across platforms.

Hello, isn't dropbox good? Are use VoiceOver with Apple, and jaws or NVDA with windows. Do you have work full on both, but setting up the app can be awfully difficult in windows, hence the writing. Sunscreens from a blind man's perspective, mind, don't make a lot of sense in the layout. The abstract iPhone works well, in fact great.

- Needs a redesign

The app works great however the iOS interface needs a complete redesign. Viewing photos as small thumbnails is difficult, no ability to increase the size or change the layout. While the integration is market leading the overall layout and usability is outdated and needs to be modernised.

- Very disappointed- unsuitable for professional use

We pay a premium each month for a dependable and functional service. Clients have been left in the dark at the last hour when delivery deadlines and time is of the essence. When link sharing does not work, especially after chasing it up with Dropbox, all credibility is lost. We are not happy customers at all


I upgraded for a month and as not wanting the extra bonuses I then downgraded. Dropbox proceeded to charge me for that month... that’s okay but then after cancelling Dropbox then charged another month for absolute no reason. I then contacted them to find out what was the issue and they explained how it wasn’t their problem and I would not be receiving a refund. If you get this app DO NOT upgrade as you will be charged even when you have cancelled!

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- Best mobile file sharing app

I use this app for sharing files for both work and personally for music. Absolutely love it! Everything syncs up so fast and no security issues 🙌🏾

- Appreciated!

Consistent great service over years Especially when my files were corrupted and an earlier one had to be used!

- App freezes

App freezes and will NOT load images, export, or even view the images with out the loading image. The only way to obtain images is to log in the old school way and through a web browser

- Terrible

It synced to my ex husbands phone without my permission and we made many attempts to disable his access with no success. They also make it ridiculous to cancel an account! Just awful.

- Formatting Nightmare

Dropbox has been a 5-star app that has worked perfectly. But the latest version is a fail. The format of Word documents is glitched on my iPhone with its faint-looking font and indiscriminate bolding. Now I’ll have to try to find out how to dl the previous version.

- Major Glitch!

Up until yesterday.. I have used Dropbox for work everyday all day long! And I love it. Easy to use.. never any issues. But now it won’t upload any of my files. It says it’s full , but also tells me I have only used 25% of my available space! So now you want me to pay for more space that I don’t even need? Not happy !!!

- Problèmes à corriger

Des fichiers ne veulent pas ce transférer dans Dropbox et le mode hors-ligne bug souvent. Dropbox prend trop d’énergie dans la batterie.

- Bugs

Still the app is full of bugs and glitches

- Missing feature

What happened to the very helpful and efficient option to upload all photos taken during a time period? I used to be able to click once to upload all of today’s photos. Now I have to click click click click click click etc.

- Lame

They make you register an account and if someone sends YOU a file is over 7 gigs they make you pay monthly 16 bucks… that is very lame

- Disappointed

We used to use this app often and recommend it to friends NOW for some financial reason they have limited us to 3 devices only. As we charge an account 2 phones 2 iPads and the Pc we are over the limit. I think that asking 15:95 a month for a service we used to get free is highway robbery so try something else.

- Cash Grab. Now Limits to 3 devices. Find something else.

Well you did Apple a big favour! I have switched to (payed) iCloud. Used to love DropBox (5 stars) but now won’t let me add new devices anymore without upgrading to $160/yr. I have made tonnes of referrals. No more. Who only has 3 devices these days? Try OneDrive or GoogleDrive instead for free, or iCloud if you are a big Apple user.

- Computer idiot

This is a wonderful service.

- I'm quitting Dropbox 👎

Can't wait for the iCloud folder sharing service that's coming this fall. Dropbox used to be my favourite productivity app (by a mile). I've been a paying subscriber for 5+ years. I recommended it to so many people. But now, for some reason, you decided to transform a perfectly seamless experience into a disaster. On the Mac and the iPhone. Now your app is annoying. Now your app now gets in the way. We didn't need a file directory and a dock icon. We needed a simple and seamless solution. You already had it and now you've lost it.

- Hiring

Drop Box hires only non-whites. If you are woke, go for it, if you stand against racism, do not use it.

- How do you download?

How do you download multiple photos from your iPhone to your Dropbox? Either I don’t know how to or there isn’t this provision. Why can’t you select multiple photos and drop them to your Dropbox?

- A ridiculously limited app in 2020. Goodbye, Dropbox.

I love that Dropbox is multiplatform and can be accessed from any device, however 2GB of storage free is laughably stingy in this era. What is anyone supposed to do with that in 2020? I would happily pay for more storage, but 15.99 a month is totally ludicrous! A one-time payment of 15.99 is still a bit expensive but would be 100% worth it; asking for such an amount monthly, on the other hand, is a joke. I must also mention that the Dropbox app now has a three device limit, as a result, productivity and seamless sharing takes a nosedive if you're using this app for school, work, or even as your main cloud storage (I'm sure most people, like myself, have more than three devices). I would recommend using Google Photos, Google Drive or Microsoft OneDrive for anyone looking for a better, inexpensive, unlimited app that is also multiplatform. Adiós, Dropbox.

- Couldn’t live without it

Dropbox just works and it works well. I’ve been using it for 15 years and couldn’t live without it. Wish it were a little less expensive but I just keep back coming back to the fact that it really is worth it. Better than the competitors in many ways. They might consider instituting (buying?) Tiny URLs.

- Suppose to be a trial

My credit card is charged already. I tried filing for refund on iTunes and apparently I don’t qualify. I thought trial wasn’t suppose to be charged until after?

- Dropbox made less useful

When I signed up you could have unlimited computers for free. We used it in our club, I used it on at least a half dozen computers. You earned extra storage as you recruited new members. Now you can have only three computers connected. This sucks and negates the usefulness of this app. Hey I get that you have to limit storage on free accounts, but changing the rules after folks play the game and live with the rules is dirty pool. Generally works well but has been crippled too badly as a free app.

- A great device - just a little tricky for Seniors to navigate

A great device - just a little hard for Seniors to navigate

- Takes your money no upgrade

Very difficult to get support- its just FAQ and a bot chat , charged my credit card with no upgrade. Pop up boxes telling me there is an error to contact support- frustrating merry go round

- Works most of the time

I like this app when it works. Occasionally just stops working and needs to be downloaded again which is inconvenient. Will be looking for a substitute.

- Essaie gratuit 30 jours

Impossible de se désabonner de cette application qui n’a rien de merveilleuse. Personnellement je regrette de l’avoir essayé.

- Bug fix pls

I’m paying $16/month for Dropbox and for about a month now the shared links are not working, the people on the receiving end of the link are receiving files in the folder. PDF’s and images.

- Feature creep killing app

Stop with all the new features! I don’t want to think about Dropbox. I want it saving my files in the background.

- This program is horrible

It is not intuitive! Examine how google docs works.

- Dishonest Company

I was using PLUS and wanted to go back to BASIC until a couple situations sorted themselves out…. It didn't matter how many files I deleted they still showed my Dropbox as being really Full … All I have left is a few text files and have zero ability to move the OBNOXIOUS upgrade banners… I was going to renew but they are so difficult to deal with I'll increase my BOX account and dump these jerks. Zero customer service.

- Won’t allow sign in

I don’t want to sign in with gmail or apple. Just want to sign in with the email I signed up with. But the latest update logged me out and now the updated app will not bring up the onscreen keyboard when I try to login. Neither the email nor password dialog boxes allow entry. Doesn’t exactly make my iPad integration better if I’m driven back to using a browser to access my dropbox account! This really sucks!

- It’s ok

Slowest cloud upload. Iphone13 mini. The sync is pretty slow too I find. Works best when using the web option to upload, it works fastest then. If you use pc app it lags the sync.

- It’s not safe .Do not trust

I downloaded my personal files there suddenly it’sDisappeared .. next day I received emailSomebody try to log in my account so I said it’s not safe so I will say don’t trust this

- Works well! Excellent service

I switched from OneDrive to Dropbox after 8 years using OneDrive: it was extremely slow, constant sync issues, etc. Dropbox is super fast, well organized. I have over 50,000 files, it is - about 1 TB – all uploaded to Dropbox with no issues.

- Outdated Dinosaur

Upgrade! Upgrade! Upgrade! I feel like I’m in a carnival where I’m asked to spend money! Oh yeah, wait 20 minutes for an upload to synch. There are so many other, more useful services available.

- Too much crap added to Windows 10 right click menu

Dropbox added too many options to the Windows 10 context/right click menu, like 8 Dropbox specific options that I never use. It takes up useful screen space and makes other options I’m looking for in the context menu harder to find. It added so many items to the context menu that it made windows Explorer freeze and crash whenever I right clicked a file. I had to uninstall Dropbox to get windows explorer working again. Developers really need to step it up and get rid of this bloat crap that’s messing up people’s computers. I won’t be installing Dropbox again and will use another cloud service. Also that annoying Dropbox pop up in MS office is stupid and I can’t easily turn it off. So much junk and bloat in Dropbox now. Smh. Also it’s too expensive and I’ll never need 2 TB of storage.

- Parfait

Icloud sur mon pc ne fonctionne pas en plus de ne pas avoir accès à la zone de texte par contre oui nous pouvons mettre Dropbox et avoir accès à tous nos dossiers quand nous textons, bravo et sans pubs oufff 😃

- Money hungry

Never Never try this app. 2 minutes after downloading, it already starts telling you that you are out of space, and need to buy premium. You cannot click on anything or do anything and it starts begging for your money. Begging/pan-handling is not allowed in my hometown…..

- Good

A better alternative to google drive

- dropbox

it is the easiest to use across lots of platforms

- Photo


- Essentiel

De nos jours en affaires, rien n’est plus agréable qu’une application stable qui s’intègre à notre environnement. Je suis client depuis la création, et j’ai vu cette entreprise croître et je vous félicite pour le travail accompli et pour la suite de vos développements! Bravo!

- Sex

Now I can do it for all of my hours at my house if this is not correct or I would like to do all of my porn sites on the back of my bed if you want to do it for all the same time

- Great Storage!

I can’t say enough great things about Dropbox. I’ve tried others but nothing beats Dropbox. Everything works intuitively.

- Good

This is good 👍

- Pretty good, but confusing and occasionally alarming

Generally, DropBox works like most virtual servers on the cloud. And it’s usually very stable. But for some inexplicable reason, it constantly warns users about “files being deleted everywhere” when you empty out folders, move things around, or do updates. Likewise, the mobile version of the app shows strange looking views of files stored in hierarchal folders all lying around loose leaf, some in directories and some not. It’s freaky. When you’re working quickly it can really flip your lid for you some days.

- Really hard to sign up for

I really wanted to sign up for this app for photo storage but the sign up process is quite a hassle. Every time I got the verification code to enter it said invalid. I even followed the troubleshooting steps got this but still received the same error message. I didn’t want to further waste my time so I deleted the app from my phone….

- C’est un piège

On voit offre un stockage gratuit qui va se remplir très rapidement. Par la suite, vous ne pouvez plus accéder à vos fichiers à moins de prendre un abonnement d’un an à $160/an. L’application vous inonde de messages pour augmenter votre espace de stockage. Même si vous supprimez vos fichiers définitivement, ça ne restaure pas votre espace de stockage et vous ne pouvez rien faire avec vos fichiers! C’est une stratégie de marketing honteuse. J’ai décidé de sacrifier mes fichiers et d’utiliser d’autres façons de stocker mes documents et photos.

- Hate this!

This is evil. This app wants access to everything on your device, but it doesn’t let you cancel your account. Even when you go to their “help center” and type cancel account (or other variations) it keeps coming back as “something went wrong”. I hate this parasitic app!! I only gave this a 1 star review because there is no zero star option.

- Used since 2014 .. love it

Very useful to automatically and seamlessly sync documents between computers, mobile devices and people. One habit I find handy is to share root folders (do not share subfolders) and have the second directory level be year .. that way I always know what is current and who has access .. use it for everything I have. Financial records, photos, businesses, taxes, presentations .. everything.. never had problems I couldn’t solve .. I can easily buy a new computer or device and instantly have access to all my documents .. never lost a file since 2014 .. I really appreciate Dropbox has not expanded scope far beyond the core of document storage and access .. keeping it easy and seamless has been key to me ..

- No cancellation button.

It tells you how to cancel free trial but doesn’t have the right pathway that allows you to cancel. Frustrating.

- Great!!

Easy to save docs and pictures and very easy to retrieve them!

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Dropbox: Secure Cloud Storage 294.2 Screenshots & Images

Dropbox: Secure Cloud Storage iphone, ipad, apple watch and apple tv screenshot images, pictures.

Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage iphone images
Dropbox: Secure Cloud Storage Productivity application iphone screenshots and images not ready...

Dropbox: Secure Cloud Storage (Version 294.2) Install & Download

The applications Dropbox: Secure Cloud Storage was published in the category Productivity on 2009-09-29 and was developed by Dropbox, Inc. [Developer ID: 327630333]. This application file size is 216.64 MB. Dropbox: Secure Cloud Storage - Productivity app posted on 2022-08-20 current version is 294.2 and works well on IOS 13.1 and high versions. Google Play ID: com.getdropbox.Dropbox