Pizza Hut - Delivery & Takeout App Reviews

Pizza Hut - Delivery & Takeout [Food & Drink] App Description & Overview

What is pizza hut - delivery & takeout app? Download the official Pizza Hut app for the easiest way to order your favorite pizza, wings, desserts and more! We’ve added contactless ordering features, so you and your family can get the pizza you love without worry. Our app is designed for pizza lovers, making fast food delivery and takeout even easier. Check out our menu, find deals, save orders and earn free pizza with Hut Rewards®.
• Order contactless delivery, takeout or curbside pickup
• Check in for curbside pickup with one simple click
• Access the full Pizza Hut menu, discover new menu items and view local deals
• Stay up-to-date with your Hut Rewards® points and redeem free pizza, wings and more with ease
• Customize your own pizzas with the easy-to-use Pizza Builder
• Reorder in three easy taps
• Track your order with the Pizza Hut Delivery Tracker
• Place future orders up to 7 days in advance
• Use guest checkout to easily order without an account
• Find Pizza Hut locations near you
• Pay with cash, card or Pizza Hut gift card
• Order within the 50 United States territories and possessions excluding Puerto Rico and the U.S. Virgin Islands

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How to contact Pizza Hut - Delivery & Takeout (Pizza Hut, Inc.)?
Find this site the customer service details of Pizza Hut - Delivery & Takeout. Besides contact details, the page also offers a brief overview of the digital toy company.

Pizza Hut - Delivery & Takeout Customer Service, Editor Notes:

Pizza Hut - Delivery & Takeout Version 5.26.009 May 2022

We've made bug fixes and performance improvements so that you can keep on ordering your favorite pizza, check out faster, and redeem your Hut Rewards® points..

Pizza Hut - Delivery & Takeout Version 5.25.001 March 2022

We've made bug fixes and performance improvements so that you can keep on ordering your favorite pizza, check out faster, and redeem your Hut Rewards® points..

Pizza Hut - Delivery & Takeout Version 5.22.013 December 2021

We've made bug fixes and performance improvements so that you can keep on ordering your favorite pizza, check out faster, and redeem your Hut Rewards® points..

Pizza Hut - Delivery & Takeout Comments & Reviews 2022

- What Happened (Baby Come Back)

I remember as a kid loving Pizza Hut. The pan pizza gave the best little crunch to every pie. Then something happened over the last 10 years where the quality just went down. Maybe it’s the fact that for years dominoes was garbage and when they caught up Pizza Hut just didn’t look as good anymore. I still believe that those Pizzas I had as a youth were better and a return to the roots would be nice, ingredient wise. Nowadays I go to Pizza Hut because y’all come up with crazy “pizzas” stuffing your crusts with whatever you can find. I’m surprised there hasn’t been a foray into deep dish or a “Corn Dog Stuffed Crust” (which I’m not asking for, but would be on brand. That’s not even mentioning the app, which would be fine if every other app in the Pizza business weren’t already so much better. Everything feels laggy, the design is fine but the engine on the app just feel like a beaten up Mazda just trying to make it home from Burning Man. It does the job but honestly halfway through my order I second guessed even getting my food from Pizza Hut because the dominoes app would have just been a breeze to work with.

- Updated app came out with bugs

The previous version had some issues but they weren’t much of a problem and could be worked around. The new user interface seems a little clunky and there are a couple of problems that caused me to have to do some troubleshooting. First, user interface is a step by step procedure that, while it gets the job done theoretically, it seems like it could be refined to speed the process. The first problem I had was with the crust flavor section. I honestly don’t remember getting the option to set the flavor the first time I tried to set up my pizza. I went through the rest of the process thinking they were going to ask later but it never came up. Then I couldn’t find a way to edit the fact it had “no flavor” on the crust in the end and I had to start all over. When I got back to the beginning, I saw the crust flavor section and when I tried to tap on “no flavor”, it just moved to the pizza sauce section. I got frustrated and just ended up selecting a pizza I had bought previously. The next problem was in the payment section. First I couldn’t find the Visa checkout option and I wish there was an Apple Pay option but as I entered my credit card info and tapped the button, it notified me I forgot to fill out my name. No problem, I filled out my name then it tells me to fill out the credit card number. The number was already filled out. I checked it against my credit card and ended up just refilling the same number again and it worked.

- Favorite pizza

Pizza Hut is my families favorite pizza and has been for years. Not only the food but the customer service is top tier and that hasn’t changed since I first ate at a Pizza Hut in California when I was a lot younger. With that being said once in awhile the app gives me issues because I’m not technologically savvy lol but whenever I call to our neighborhood Pizza Hut whether a manager or crew member answers the phone 9xs out of 10 they really do go above and beyond to help me figure out whatever I need. I just add that our Pizza Hut on sw29th and May has the friendliest staff possibly ever. Now around 2:40 today my husband went to that Pizza Hut for contactless curbside carry out or whatever it’s called and waited in the car at least 5 minutes and said nobody came out with our order. I asked him if it was busy and he said he only saw employees inside the restaurant. So he had to get out the car and go in and looked and saw his name on the board with order status as ready so I’m wondering why nobody brought the food out? The app even asked me his cars make model color etc and where’s to put the food so I don’t understand if I did something wrong but I know I specifically wanted curbside because his knees bad and I wanted him to walk as little as possible. So I still am team Pizza Hut I’m just wondering what happened. Thank you so much for your time and attention.

- Horrible app

I have use this app 25 times to order my kids Pizza Hut because that’s the one they prefer, when you’re picking toppings on like the other two main competitors, if you pick pepperoni you can’t put on this half only on that half only on all the pizza, you pick it is on all the pizza, there’s always a problem with something and it doesn’t know what it is the test tells you to go back and check everything, God for bid you re-order one of your previous orders and happens to be on a day where Wednesdays have cheaper wings so the owner can’t go through for literally about a dollar that they don’t wanna “overcharge you”, and don’tForget never combined two deals at the same time. The app is ridiculously glitchy, I have to sign back in every time, and the refurbishment honest with you the service that I received has been more than subpar, my kids basically eat the pepperoni off the pizza and I decided OK why don’t I start getting the pepperoni lovers pizza last week in arrived with two pieces of pepperoni and three slices 2 1/2 to 3 pieces of pepperoni on the rest. So I literally paid five dollars more on the five dollar deal to get the equivalent of what may have been one to two extra pepperonis, I’ve had five dollars for 1 to 2 extra pepperonis, I didn’t expect to get as much pepperoni is the picture showed but this was ridiculous

- Major Bug.

The app is designed very well and the user experience is great. However there is a major bug that doesn’t appear to have been addressed. Occasionally when adding something to the cart an error message is thrown and the item does not appear in the cart. Every subsequent item you attempt to add to the cart will throw the error and none will appear in the cart. Once you go to checkout none of the items appear in the subtotal or anywhere on the cart, BUT when your payment processes all the items that threw the error are on the order, charged on your card, and the items appear on the employee side so they just start making them. I got charged for 5 brownies and a couple other items I added while testing. Luckily I checked the order history immediately when I saw I gained over 100 points for 2 pizzas and called the store to cancel it, but this can cause SERIOUS headaches for customers and should be addressed. Unfortunately I don’t know what causes the initial error, and force closing the app didn’t help.

- Horriable Horriable RUDE Dowagiac Mi Manager

I a a huge Pizza Hut lover , my husband not so much. So tonight I talked him into letting me order fr Pizza Hut. I placed my order online for delivery left a tip , was given a estimated delivery time . Waited and waited even allowed extra time incase they were busy being Friday evening ! Finally I called and was told I was set Up for carry out , I said ok but I want my tip removed if I have to pick this up as not tipping to pick mt own food up, I was told to come in and show proof of my total out of my acct ! So I did this , the manager was horriable and ungodly rude , being rude to the young girl at the register telling her to tell me …. Etc, as he stood in the kitchen doorway, I said “ do not tell that young girl to tell me anything u come out here and speak with me, “ he then proceeded to storm out into the entry way and tell me he does not care what my acct says , that I paid this and it may fall off!? WHAT? I said “ IT MAY FALL UP? ( tip)” YEP!!! I said no it better fall off , he then proceeded to take his kitchen gloves off and whip them down onto the floor, , turned around as I was speaking to him and completely walked away leaving this poor young girl standing there to take care of me! I will never order fr Pizza Hut Again, I’m sure I mean nothing at all to a big company like you but I will be spreading the word about my experience to all my friends and their friends

- Omg fix your app!

How long does this need to go on being the most jacked up app I’ve ever used? I try to change my address because I travel for work, POP up talking about “contactless delivery blah, blah” telling me that I have to clear my cart to enter a different address (in a different room number in the same hotel) click Ok, nothing happens. Back out of and close the app, repeat of first problem. Completely delete the order, close the app and clear it, same problem. Delete the address completely from my saved addresses, go through the order process all the way to check out, wrong address again, the same one I deleted already from saved addresses. Click change address....REPEAT FROM BEGINNING. It’s a vicious circle of AHHHHHHHH!!!! I just wanted a pizza and now my blood pressure is through the roof AND I’m hungry. Trying to pay $25-30 just to get food to myself which is an exorbitant amount of money in the first place, I can go to a nice place, eat and have a few drinks for that. As a matter of fact, I think that’s what I’ll do! My 18yo daughter works for Pizza Hut while she’s in school and I raised her right and she’s commended constantly, I pay money to your restaurant maybe 2-3 times a month to feed the 5 people in my house and this is how I’m repaid, with an app that makes me want to yank my own eyeballs out. 🤯 Thanks Pizza Hut app developers! 🤬

- Difficulty with app.

App wouldn’t allow ordering a pizza from the value menu. Must order minimum 2 items to order from the value menu. Very slow process. Tried to order 1 pizza from the value menu and an order of breadsticks. Tried 3 times. Each time app read that an error had occurred. Deleted trying to order a pizza and just ordered the breadsticks and a dessert. Success. Went back an tried to add a pizza from the value menu. Same message. An error had occurred. Removed the request for the pizza from the value menu and then was able to order the breadsticks and the dessert. This occurred also, the last time I tried to order a pizza from the value menu. Also, on new version of the app, there is no way, that I have found, to be able to order additional sides of dipping sauces. Used to be able to do this on the old version of the app. Went to the website, to try to place order, since I was having such a difficult time with this app. The website was even more difficult to use. Don’t have the inclination to go through all of the problems encountered when trying to use the website. Trying to order online makes one worn out and weary. Use up an employee’s time by calling the restaurant and placing order over the phone? Or just order from another pizza restaurant?

- From bad to worse

Each update makes the app prettier, but less functional and introduces more quirks. I have not been able to successfully complete (at least) the last three orders. Prior to that, it authorized my charge twice, but the store never received my order. Tried again just now. I get through the entire order and click Submit. Tells me there is an error and my store isn’t accepting online orders. I need to change me location. Change MY location? Let me buy another house just to make it convenient for you, Pizza Hut. I also get a lot of “Out of Stock” notices when trying to put an order through. At least those appear in the front end of the order as opposed to at the end when I’m trying to complete the purchase. There is potential in this app, but Pizza Hut developers and/or receiving restaurants are making this a waste of time. Am genuinely recommending that you call a local and Izzy parlor and place your order over the phone as opposed to wasting time with this app. Something I’m about to do because Pizza Hut won’t accept an invoice for the time I’ve lost. (PS: the did send me a coupon for a free pizza once when I complained about this app, but the coupon required that I use it in a restaurant. I called corporate and confirmed I had to go to a restaurant to use it. Tells you how much faith they have in their own app!)

- App is stuck in a loop!

I downloaded the app today to pre-order for a high school team event. I can’t even get past the account setup page because it is stuck in a loop! It won’t accept that I don’t have an extension for my phone number so it jumps back to that field every time I enter my birthdate (just below the extension field) and resets my bday to today. So after figuring out how to bypass that loop (don’t hit “next” on your keyboard, tap into a previous field to get out of the Bday). I make it to the bottom and tap “create account” and it insists my passwords are unacceptable. It wants 6 letters and I’ve tried every version of all lowercase, combo of case sensitive, numbers/symbols and it just denies them all but doesn’t say why. So I go back and try a fake extension for my phone, it then finally accepts my password (I guess??) because the error is now that my phone number is already in use. THIS IS THE FIRST TIME I HAVE DOWNLOADED THE APP!!!!!! I work with computers and tech for a living so I would say I’m fairly capable of installing, understanding and using apps. Good god I give up. Is this in beta????? Needed to place the order before any of the local stores are open and wanted to be able to confirm it or get notifications later so figured this was the way to go, but forget it! Taking our business somewhere else.

- App Has Some Problems

First, a disclaimer. I am not an expert on using this app so there may have been a way to fix my problem that would have been clearer for someone who has used it more often. If there is, please let me know. Using IPAD app. I was in the app and put a Tastemaker in my cart. Then I tried to order another pizza (not a Tastemaker)and a pizzone but for some reason it would not let me switch from a large pizza 3 top to a medium bbq chicken. I tried going clicking “menu” several times but nothing worked until I cleared the cart and started over completely, put in the pizzone and the bbq pizza first, and then added the Tastemaker pizza. Irritating to say the least. Then, I proceeded to pay for the pizza. I had two gift certificates that I wanted to use. Put in the first no problem but then discovered that the app does not take more than one. I tried a couple of times to “add a gift card” with no success and ended up using a credit card. This results in having several lower balance gift cards sitting around instead of being able to use them up. Other apps have the ability to add two or three gift cards in a transaction, why not Pizza Hut?

- Love the pizza - hate the app

Let me just add this as a foreword that I really love pizza hut’s pizza and this review isn’t about the quality of the service. Rather, I’m here to talk today about how annoying this app is. Whenever I use the app, each selection I choose either results in an extended wait period while the next screen loads or …. absolutely nothing. No in between - nothing ever seems to load quickly, ever. Last night, I attempted to order through the app and, not only would the app not recognize my account, but the app didn’t recognize that there were any pizza huts in the area for me to pick up from! I tried multiple times inputting my address, only to either be told “there are no pizza huts in your area” OR the app would show pizza huts near me, but then never let me click on them to move forward with the order. I ended up having to call the store directly - well , not directly because Pizza Hut outsources their order service now. (Crazy! Haha.) which was equally a bad experience. (Classic customer service - waiting 7 minutes to order a pizza????) All in all, was very frustrated by the whole situation that could’ve been avoided if the app was just programmed better.

- App will not update or download now!!!

This is the 7th time, I’ve tried to update the app today! This same thing happened two weeks ago where I ended up calling, and that was another headache, nevertheless, I open my app on my iPhone 8 running iOS 13.4.1. I also have Norton’s VPN on. The app tells me that have to Update Now, without another option. So I hit the button and it goes and opens the App Store, it turns the download icon to a blue bar that says Update Now and when I hit it, it starts twirling in wonderland. After 5 minutes I give up and close the Apple Store and close the app and then I try the whole process again and again. I now turn off all of Norton’s secure features that protect me, thus leaving me exposed to the world and I try this process over and over with no new results. I decided to delete my app and reinstall it again, but after about 3 minutes of twirling it comes back to the download app mode. What do I need to do te give you all some business?

- App is ok but could be better (pizza is great)

Please leave more space for delivery instructions. Apartment complex’s can be very difficult for a driver to find the right building and leaving good directions ensures our food arrives hot and fresh. Our complex has horrible building markers and it’s frustrating to always have to walk outside searching for the driver. It’s not their fault we don’t have proper signage. And the app is lacking some basic functions like being able to use your points once you have built the order. It would also be nice to not have to start from scratch to change from delivery to pick up or whatever. And lastly, too many deal options makes it overwhelming!! When there is 20 different ways to enter an order, I find myself trying the same order in different deals to see what is better. And it’s silly. Give me a basic deal and leave it at that because in the end, it’s all about the same price anyways. But overall, the Pizza Hut app is still better than most others. I appreciate that!

- Worst app ever!!

This app is terrible!! Takes you forever to trudge through putting together an order to find out that they have your location wrong & they automatically switched the store that you want to pick it up to another store in a different city & then you have to start all over again!! Argh!!!!! Then I tried to pay w Apple Pay which I have used successfully before & it won’t let it go through! So I typed in all my credit card info on 3 different debit/credit cards 4 or 5 times & it still doesn’t take my card!!! Then I get an alert that my card has been used for a Pizza Hut purchase but the app says nothing!! I finally called the store to verbally order the takeout pizza & I’m told I have to come down and order in person to use a credit card!!! I HATE THIS APP!! Even though it has worked before a couple of times, it is always confusing and frustrating!! And I LOVE Pizza Hut pizza!!! Not today! I’m ordering from anyone else than Pizza Hut!!

- Please update the following

So the app is definitely more user friendly, however, there is no way to add extra toppings. For example, when you select pepperoni as a topping, you can only select it once, there’s no way to change amount. The other thing I’d change is limiting the amount of characters available when instructions. Since you can’t add extra toppings, if you try to request it in additional instructions, you have to limit what you say. Add a feature that allows you to specific certain things for each item or something. The purpose of the app is for convenience and ease, but now you have to call the store after placing the order to update it to what you truly want. Might as well just call in the order. Also, with the update, when you change the amount of sauce on your pizza, it doesn’t show you’ve selected light or extra sauce when confirming your order. As consumers, we want to see what the store will see and we want to be able to order something exactly as we want it without having to jump through extra hoops. Other than that.. Pizza Hut app is great. That’s my 2 cents ✌🏻

- First time user, bad experience.

I was at the checkout screen and it kept saying my zipcode was invalid. It asked me to find a Pizza Hut when I started and it did so I continued through the process. So how was it wrong? I go back to edit the address. Turns out you can’t. You get a window that says changing the order might cancel it. So okay. I went back and added my primary address directly in the profile tab. I go back to checkout and it lets me select the address I added. Cool. Then I try to finish and now it said I don’t have any items?? So the pizzas count as nothing? And the $35+ came from nowhere? So I tried to delete an item and it said an error occurred and the entire order was empty. I had to restart all over again. PLEASE make the text fields show the autocomplete. It’s annoying having to type all the fields especially the card number when it’s already saved in iOS (picture wasn’t working on Citi Double Cash card). Bad user experience.

- Two mistakes!

I ordered a pan pizza. Arrived to pick it up, they gave it away to someone else. Waited 18 more minutes for a pizza and watched customer upon customer collect their pizzas and go. I walked in for it and asked the girl working why I was still waiting for my pizza when everyone else was picking up pizzas and leaving. She said they were door dashers and they had to get them out. She then gave me my pizza. I walked to the car, opened it, and it wasn't what I ordered. I took it back and told her she should be able to credit me for my time and gas. She said, I can't give you a free pizza and a credit too. I didn't want that! I wanted my pizza! I was freaking hungry! I mentioned to a lady to check her pizza and she said I'm sure it's okay, I get my pizza here all the time. Well, me too! I've been a customer since 1994 and I've let things go before but this was ridiculous! I wasn't going to wait for them to make another pizza and correct their error! And to think, I tipped them! Maybe I shouldn't have gotten angry but I didn't do door dash, I came to pick it up. She couldn't offer me anything but an "I'm sorry" and we have to make it again. Ridiculous! Guess I'll be driving to Murphy for pizza from now on!

- Order Chao’s

Annoyed!! It glitches and causes order’s to get messed up! Here is my order problem example, wanted 2 pizzas 1 with all pepperoni, reg cheese, reg sauce (which I pay good attention to bc the other gets light cheese and light sauce) and then olives on half. For this one they gave me instead, extra cheese on half (which I hate!) Then for pizza #2, ordered all pepperoni with light cheese and sauce, ended up with up with only half pepperoni(which it clearly does not say on my order), I know I specifically said “NO” when the pop up menu suggest extra cheese too! Then if that’s not enough, to end the madness, my 4 pack of 20oz was ordered as 2 Pepsi’s and 2 mountain dews and guess what, got 3 mountain dews and1 Pepsi!!! Then I have a receipt on my pizza’s (the one with no description)that’s $10 less then the one a paid!!! What kinda of chaos is this, i guarantee when I call, and I will, they will do everything possible to blame it ALL on me, they always do. 9 out of 10 times, I prove my case! Ifwhen I call, my experience is different, I will update this review! Don’t hold your breath though! Just double, triple and maybe even call them to verify they have the proper order, this is a pain!!! Good Luck my fella consumers!!!

- Doesn't work!

So, I built a profile on the app.. Built an order and continued to check out. Then in the check out it wants me to re enter the info I just created a profile with.. Okay.. So I do that. Then again continue to check out. An error pops up stating I need to enter ALL info.. Okay.. I go back. I've entered all but the email. So, I try to enter my email, however the app will not allow me to select the email field. So I log out.. Back in.. Re enter everything from scratch.. But of course.. Same issue. Okay.. I'll just call in. I do that.. Read my order from the app verbatim. Of course this is a process because the employee doesn't know what their cheez-it product is.. Apparently employee product and special feature knowledge isn't a priority... Okay.. Finally, after extensive teamwork my order is ready to process. BUT WAIT! Now my order is 8$ more than what is stated on the app. The employee of course doesn't know why either and lacks any sort of social or problem solving skills.. However at this point.. I can't go through anymore of this bs. Keep the extra 8$ pizza Hut. Maybe spend it on app development or employee training. Both facets could use work. What an experience.. Thank you pizza Hut. What a magical experience.

- Service Bad

The service at this Pizza Hut was terrible tonight, February 23, 2022. I didn’t get my order until 30 to 35 minutes late. It was supposed to be curbside and it was not brought to me. When I called the girl told me I could come in and pick it up. I told her no I wanted it brought to the car like I told him. I told her I was 80 years old and didn’t want to get out in the cold. When she finally brought it to me after about another 10 or 15 minutes her attitude was not very good. She told me a part where another business had those parking places I was parked right in front of their store with my light shining in their window. Where I have always parked. I called the store and was disconnected three times. Then I called and they never answered at all for about three times. They finally answered and I asked for the manager and it was put on hold for 15 minutes. I called back and finally got the manager and his attitude was not much better he asked what I thought he should do. I told him he should make it plain where you’re supposed to park like they used to have it and then also the attitude of his employees was not very nice and that I could get my pizza at another place.

- Needs so much work..

Overall I think the user interface of the app is mostly fine. My biggest issue is the vague error messages you give. “Oops, something went wrong” this error message can mean anything from, the app itself has a glitch or the restaurant you’re trying to order from doesn’t have one of the menu items or ingredients you were trying to select. Good luck figuring out which it is! Half my time spent ordering on the app, is just me randomly changing every ingredient and every menu item to try and figure out where the problem in my order is. For example today when I tried to use the app, the error message apparently meant that they no longer had personal pan pizza crust. And the only way I found that out was when I tried to place my order over the phone. The representative on the phone was able to see that the restaurant location no longer had personal pan pizza crust available today. Either create a live inventory system where users can see what is and is not available at the restaurant or don’t have an app. Plenty of other restaurants are able to do this. There’s no reason why Pizza Hut can’t.

- Nearly Flawless

This app is probably one of the slickest food ordering apps around. From start to end, the ordering is seem less, and easy. However, the only major gripe that I have is about adjusting the pickup/delivery time. Now, I will admit, that it is more operator error, than a flaw, because most of the time when I order, I make sure that the time I selected is right. The first time that I could’ve sworn that I adjusted the time, it was for about 2 hours before pickup. Even though I had noticed immediately after I had placed the order, I still had to call the store, and which they said that they weren’t able to change the time in the computer, but instead just manually set it for the time that I wanted. I felt bad for them. Now, again, yesterday, I had ordered, and the time that I selected didn’t get accepted, either. Since it was about 30 minutes before I had requested, I went to pick the pizza up, instead of calling to have them adjust the time, again. So, as far as suggestions, I don’t know if there is a way to make sure to verify the pickup/delivery time before finalizing the order? Or maybe make the time selection on its own separate screen that everybody has to enter for every order, and then ask them to verify that the time they selected is correct? Other than this request, the app is very nice, and it makes ordering easy! Thanks!

- App has too many bugs and doesn’t work at all!

I have an account and can log in through the website without issue, but using the same credentials in the app always results in an error. The app doesn’t allow you to enter an email address or select any of the options to redeem points or see account settings. In order to order online, I have to place an order as a guest-which means I don’t earn any points for my order. If I try to sign in just before checkout, it repeatedly gives me a Login error. I’m using the most current version of the mobile app and have the same problems on my phone and iPad. They either don’t know how to correctly build a bug-free app or are just trying to prevent you from earning points for your orders. Either way, the app is crap and if there were another pizza company nearby that delivered, I wouldn’t even bother ordering Pizza Hut.

- Worst app ever

The is one of the worst apps I’ve ever tried to use. We quit using it because we have tried many times over many months to use the reward points that show at the top of my app. Thing is, if you look closer, some (or probably at this point all) of the points are expired. So first of all, if the points are going to expire, they should automatically drop off your account. Second, why should the points expire at all? If I only want to order pizza a couple times a year why should I get punished for it by never being able to use the points? This is like when gift cards used to say “After a year of inactivity we will start taking this much out this often”. Well, that was unfair because people had spent the money on it so everyone was like - Why shouldn’t the gift card be able to be used whenever the person wants? It was paid for. Period. Do companies changed it. This is the next thing that needs to be changed. At some point the money was spent so why should the points be taken after a certain amount of time? Pizza Hut got the money. The money I paid didn’t “expire” if they didn’t use it. It’s bull 💩.

- If only there was 0⭐️ option

This app is terrible. So bad that it actually affects how well I enjoy your pizza. I actually can’t enjoy it because your app hasn’t worked properly for the last 7 MONTHS!! I’ve relied on Dominos to RELIABLY deliver with a functioning app. Your apps MAIN issues that really shouldn’t be issues include: 1. Adding a new address when ordering. It takes forever to verify an address. Then I shut down the app and restart it and my address is in the saved section. I shouldn’t have to keep closing your app for it to save my input. 2. I can’t get into the Order menu. I click order now and NOTHING happens. It just sits there with the map up showing me my nearest Pizza Hut location and that’s all. So I can’t even look at your menu and order anything!! It’s just a shame because I honestly used to enjoy your pizza. I even considered, after 7 months, ordering from you. But again your app has failed me and from what I see, everyone else writing these recent reviews. Until you fix your app, I’ll be enjoying the 5-Star(check their App Store rating compared to yours😉) service, quality, and taste of Dominos pizza. Amazing how much a functioning app can affect your customers

- Delivery tracker

So they rave about their delivery tracker... however it is VERY vague and hard to get to. Sure it takes you right there after you order but heaven forbid you exit out of the link because it is impossible to find it again. Looked in my email, not there. Finally found it and it said “pizza is out for delivery” and that my estimated delivery was 30-45 minutes.. the same thing it said when I placed the order. I live 5 minutes down the road from this location.. it can’t take that long to get the pizza to my house. Surely it doesn’t mean that the pizza is going to be sitting in the box, in a car, for 45 minutes, when it has to travel 2.2 miles down the road. Apparently, that’s exactly what it means. My email said the pizza would be here by 6:30 but it is 6:50 and still no pizza. So I thought, ‘let’s check the tracker’ buuut that was no help at all. Can’t wait to eat cold pizza. At this point I should have just loaded my toddler and infant into the car and driven to the location to get the pizza myself. My kids would have been fed hot pizza and put to bed on time.

- GREAT app, but...

This app works great when you have a huge family gathering and everyone is trying to figure out what they want. You don’t have to annoy the person on the other line with all the waiting on people to decide and figure out their orders. However, I would love to be able to change my credit card info. The first time using this app I had to use another persons card because they were paying. Now every time I place an order their credit card info immediately for the default pay. No where in the app can you change this, you are forced to have to type in your information every time if it’s not the default and it can get a little tedious. This app has great potential and could go a lot deeper in depth than it already has. An example would be having toppings on a quarter of the pizza as an option. There is a half option, but no quarter. Now would that be nice? Overall the app is super useful and it gets the job done.

- Takes forever

My family and I truly love Pizza Hut food. The Corinth location takes longer than an hour to deliver 100% of the time. If we’re ever starving and can’t wait to eat, we just have to order from somewhere else. If we want the delicious food from Pizza Hut, we have to be sure we’re not too hungry and we have to order it way ahead of time. We stopped ordering from Pizza Hut about a year ago because of delivery times, but we received an email a few months later with a coupon, asking us to come back and that delivery times had improved. This was not the case. That was a few months ago. Now that Pizza Hut has these new deals, we wanted to give them another try. A couple of weeks ago, it took an hour and a half to get our food. I ordered them again today because my kids begged me to, and it’s already been over half an hour, and according to the app and online, not only is their estimated delivery time over an hour, they haven’t even started cooking the food yet.

- Pizza often gets mixed up

I have used the app 3 times this week. I normally don’t order pizza this much, but I want to see how accurate the orders are. Every time I order something a pizza is close to what we want, but not exactly. If you aren’t dealing with kids this isn’t a problem, but it can be. I have ordered a pizza with white sauce and one with red sauce. I picked it up and it was wrong I didn’t think twice about checking it was wrong. I ordered pizza for a classroom they delivered the pizza and we didn’t have the vegetarian pizza which is not fun for the 3 kids who have been told by their parents you can’t eat meat(not my favorite thing about teaching but not relevant) then I decided to order one last time on the app this time I would go in and pick it up and check the pizza. Again a simple order three two topping pizza’s with one white sauce. I get the pizza and there are 2 white sauce pizzas so I check the app and I realize I messed that one up for the sauce, but the toppings had been switched so one pizza was correct to my order on the app. Use it if you want 1 pizza and it is amazing more than 1 and it is wrong very often.

- Was perfect, now it’s annoying

I shouldn’t be forced to open a web page to order because the mobile app isn’t functioning right. Just to be clear, I LOVED the app. It was handy, I found all the good deals very easily, and it was so convenient sometimes I just ordered pizza to order pizza. Now, everything has drastically changed because the app doesn’t recognize my login. I even changed my password to see if I was in the wrong, in which I wasn’t. The website worked just fine, but the app acted like I didn’t even register. Until this issue is fixed, I’m rating this app 3 stars. Also, this isn’t a one time problem. For months this has happened, hence my fast of Pizza Hut pizza. Now, I about had it with this unrecognized login. Update: Customer service did little to nothing. I’m questioning Pizza Hut’s value of customers since my issues are obviously not prioritized. What was a great app is now deleted. Im keeping the 3-star review because the app is useful, but beware when you develop a problem! It’s going to be a good minute before you get a response.

- Awesome for frequent customers

I have been using the Pizza Hut app now and we order about 2-3 times per month. It’s a great way to get their best deals, order from your favorite location, and save your favorite items for a quick reorder the next time you’re having a “Hut Craving”! On average, the wait times the app has given me are about 2 minutes earlier than average. My favorite part is that it tracks my purchases and saves my points so that when I get enough for a free item, it will populate that first so I can save money on my order. It’s one of the best ordering apps I have used. We have consistently accurate orders, quick pick-up/delivery times, and the best deals coming up every time we order (or reorder). Give it a try. Most “big corp” apps are really not as user friendly as this one is. I will continue to use it as long as the user interface stays as useful as it has been.

- Worst app to use

My experience EVERY TIME I try to use this app is horrendous. To start out, I hate talking to people over the phone. If there is any possible way to get rid of in person communication, I go for it. But... With this app I will ALWAYS pick up the phone to CALL the store instead of just using the app. For a mobile app, if it is not twice as easy to use as any other method to do the same thing, then it won't be used. For my desire to ignore people, if it made it twice as hard to order the pizza I would still use the app. But since at every turn I am presented with a broken portion of the app, or when the prices don't add up for a premade pizza, or when you go to add something to the pizza and the cheese is the only thing that tells you it costs extra but then you're $5.00 over what you expected. Then you realize all the app actually is, is the web GUI crammed inside a mobile app, you realize you would've had a better experience just using the mobile Web browser. Bottom line, don't use this app until Pizza Hut gets off their ^$$#$ and pays someone to actually build a worthwhile app. Just call the dang shop. They're nice people, usually.

- Horrible experience!

I haven’t been to try a pizza of any kind from Pizza Hut years because there is always some sort of snafu with every order I place. This time the app deleted the pizza I ordered and only sent an order for the two dipping sauces I had also ordered. When I got to the store to pick up my order the lady informed me that she had my order of two dipping sauces ready, yet was completely uninterested in the fact that there was nothing on the order to dip in said sauces. If I worked in owned managed a pizza store I think something like would trigger the thought that there was some sort of error and I have a chance to $15 to the order not further alienate a customer by sheer thoughtlessness and laziness. So needless to say, Pizza Hut has once again confirmed my long standing thought that I should never order from there again. The Detroit style intrigued me but the complete lack of customer service and care for the customer has once again made me a person who will actively try to convince folks to mot eat there. Take care Pizza Hut I know you really won’t care about this or probably even read it! ✌🏻

- Help Pizza Hut!!

Why does this app not work for me? I recently moved to a new house. I mean new as in a brand new neighborhood. So the post office barely recognized our street name so I wasn’t surprised the pizza app didn’t either. After a couple months of trying to use the app to order, it finally started working. When it finally recognized my address and let me choose a store that was near me I was super happy. I ordered delivery four or five times in the next couple months and then one day I opened the app to place an order and it was back to not recognizing my address and telling me that I didn’t live anywhere close to a Pizza Hut that delivers. And this is how it has been since then. I check it occasionally and I have deleted the app and downloaded it again but it still doesn’t work. I hate calling and having to give my card information over the phone and the last couple times I paid cash the delivery guy had no change so my tipping options were limited to “you are so cheap” and “biggest ripper of the week”. I wish Pizza Hut would have some way to actually fix this. I sent an email several times and it went nowhere. Help Pizza Hut!

- Terrible service

I don’t take time to write reviews, but I am an avid review reader, why didn’t I read this one first?! Smh. In a nutshell, my orders eta was first 50 min, then 66 min, by the time I completed the order it was 80 min. I placed the order at 1245p. After 95 minutes I called 4 seperate times, reached the call center who kept transferring me to the store, and ended up waiting about 10 min each call. I wanted to know if my order was free if not let’s cancel it. They would not answer. I’m livid at this point. Finally I get into my car to find food, I get a notification at my doorbell, long sigh. I asked the driver “sir do u know how long I’ve been waiting for this?” He says “yes like two hours” ok cool, so I would like to tip u but I don’t want to pay for this food, explained my efforts to call. He offers to call his manager and explain that I didn’t want to pay or cancel. Manger offers to cancel or discount from $22 down to $12. I accepted the discount. Pizza was not cold but far from hot. Waste of time and effort. I shouldn’t be eating pizza and this was my punishment, is what I keep telling myself. I’ll never do it again, I’m going back to papa Johns and I’m deleting the app.

- Scammed??

I placed an order on the app, I received communication that my order was in the oven. I received a text Door Dash is working with Pizza Hunt and was going to deliver my order. DD driver sent me a text that she was at the store but the PH driver already left with my order. 20ish min later I received notice my order was cx. I was still charged. Called the store multiple times. No answer. Drove to the store, cashier said he saw the PH driver leave with my order. I asked him to call the driver. He said he did not have his number. I asked how they contacted drivers he said the driver calls if there is an issue. Cashier refunded my money and reordered. I am usually pretty chill if there is an unintentional error. This happened to my oldest son a few weeks ago. That’s why I question if this is a scam. Also, I had 8 people waiting at my house for over two hours now to eat. One of them being my son who I picked up from the airport today and I have not seen in a year because he is in the marines. Very very disappointed. I am currently in the parking lot waiting another 30 min for my reorder, which gave me time to write this…

- Yasmin Riley

I called Pizza Hut on Abercorn street , the young man was very short , and unprofessional. I thought that I could call up there order my pizza and pick it up . I was told that I could not do that I had to download the app to place an order, so that’s what I did. I got there to pick up my pizza and there was another customer that call made the order and was picking it up . The customers was upset that he order a medium pizza and it costed 20 dollars . When I got up to the counter I could tell this was the same young man I spoke to earlier. He did not greet me all he asked was “What’s your name , and what’s your number “ He was very short , with no customer service, and as unprofessional as he was over the phone. I now see why I stop buying pizza from Pizza Hunt . As I was walking out the other customers came out behind me , and asked how much did you spend on your pizzas, and I told him , and I went on to say I see why I don’t buy Pizza from Pizza Hut . There was two employees just standing outside talking they heard the conversation and acted like we were bothering them , for come up here to buy Pizza from Pizza Hut. Thank

- Great Pizza, Glitching Service

Download the app a couple weeks ago, earn enough for an “Any Large Pizza”. Had continuous great service and the Pizza is in my opinion, the current best of the big name brand pizza places. However, when I redeemed my order, would not let me redeem my points for the first half of the day and kept telling me to try again later, then found out you need to have a $11 minimum order for delivery. You can’t just pay delivery fee for a free pizza. The app said it would take about 27-31 minutes to make and deliver. It took them an hour and a half and some how the app glitched and turned banana peppers into pineapple. Called the store to have it fixed and they said the problem was my fault and kept implying that there’s nothing they can do. I had several great orders from this company over the last two weeks, so I say be careful with the app.

- Need to empower managers

I tried for over 30 minutes to order pizza online & kept getting the message, “uh-oh something went wrong.” By this time I would have just forgotten about it but I promised my grandson I’d get him Pizza Hut pizza for dinner. Totally frustrated, I tried calling the store. Of course, the ‘deal’ I was trying to order was an online only deal so I was put on hold 3-4 times while the manager was consulted. He couldn’t ‘find’ the deal online & I finally had to get them to pull up my order history to see that I had ordered the same deal the past several times. Then the mgr had to ‘call the GM’ to check w/ them. FINALLY, they agreed to take my order & discount it down to the online price. Meanwhile, this whole ordeal has taken almost an hour & now it’s going to be another 45-50 minutes before it is delivered. We will be eating dinner at bedtime. Totally disgusted at this point.

- Would be great if it worked…

The points are nice and the interface is very easy to use but it’s pretty buggy and gives a lot of error messages and “temporarily unavailable” flags (although to be fair, the unavailable flag might be something the restaurant location did and isn’t a fault of the app). I can’t think of one time I’ve opened this thing to order dinner when I didn’t end up frustrated at having to call it in and wait on hold. Additionally, the full menu is NOT technically available, as there’s never an option to order the Udi’s gluten free pizza (for my son who has Celiac). I used to be able to order it through the website instead of the app but now the website just directs you to the app which doesn’t offer it. I even tried to circumvent it by going into my order history and re-ordering the gluten free pizza but it just gives me an error message. I want to like this because it really is a good looking UI but I think at this point I’ve resigned myself to just having to call in my order every time.

- Gets expensive in a hurry

Was 4 stars... but dropped t 2: Even without very much food, the total jumps up quickly. But it’s always hot, fresh, and tasty. And overall, delivery is timely. So there is that. It’s just so expensive that it can’t be done as often as my family would like... like weekly at least. Due to the cost it’s more of a special occasion kind of treat, like for a birthday. So a few times a year instead. Their loss. Our loss. UPDATE: was left sitting amongst numerous boxes delivered to our 220 apt building, no receipt. No receipt! Nothing to identify the order... and multiple residents were already circling the order!? They were discussing who’s it was, what was on it. And one box’s “seal” was open. At least there needed to be a receipt to let everyone (and myself) whose order it was. (Oh, and no marinara sauce. No quite “pizza” without sauce. The wings were delicious, as were the cheese sticks.) My tip will be less next time... much less. And if the app allows I will ask that they wait for me, rather than abandon my $40+ order to hungry people without even buzzing my apartment that they were here, as I did request. I headed down as soon as I had been texted that my order was out for delivery, but my family says no one buzzed... so very good I did head down or else our food would gave likely been snatched up by someone else, particularly in these difficult times.

- Friday Night Lights?????

If I could give 1/2 a star a would. The Pizza Hut on Pass Road by the Naval Base has finally hit the bottom.(especially with customer service) I talked to Adam, manager on duty, and it was like talking to the pizza box. Our last experience was terrible. Pizza was cold, tasted bad etc. The wings were even worse. The manager called me back the next day and wanted to know what happened. I told her about bad CS and terrible food. She just called to find out who it was and what happened. DID NOT OFFER TO TRY AGAIN! We stopped going for a couple of months until tonight. My husband (senior citizen) stopped in to give them another chance. The person up front did not offer any customer service. If a customer walked in to me I would offer him a special and save him $5.00 But instead he took advantage of a senior citizen. He came home with a ticket and it was $5.00 more than the last one and it was a medium pizza instead of a large. I called up there but the night manager did not care AT ALL. He pretty much said TOO BAD LADY. I will TRY to call upper management but it will probably be a waste of time.

- Good app, except for one issue…

I have been using this app occasionally for the last nine months. It’s convenient to order via the app, not only for potential discounts, but you don’t have to call and be asked “can you please hold?”. The issue I encountered today was that I ordered a pizza tonight (I always use the ‘continue as guest’ part of the app), and I decided to use contact-less curbside to pick up my pizza; however this means using Apple Pay (which I think would be OK). Unfortunately after I got my pizza, I was “overcharged” - I didn’t get the discount I was hoping for. (I also went to a different P.H. location). While I will continue to use this app, I will NOT use Apple Pay-I will pay inside instead (so in the unlikely event of another issue, maybe I can “fix it”, so this won’t happen again. I am uncertain if it was the store or this app that had a ‘glitch’). Still, four out of five stars ⭐️⭐️⭐️⭐️ isn’t bad.

- Delivery/ Costumer Service

I ordered pizza on a Friday night as my injured foot was throbbing after a week long of work and while the baby slept. I get a phone call from the Pizza delivery man saying is outside. Strange no one has knocked. When I look at the peep hole no one is outside... I open the door... I see him blocking my neighbor’s entrance to their driveway. I go out to the porch so he see’s the house he is suppose to delivery the pizza to. He stops at the front of the fence that’s is 5 feet tall (definitely the fence is is taller than me) and lefts my food up. So now I’m suppose to walk myself to the side walk and leave a child unattended because the delivery man won’t even bother to walk over to the door. I didn’t even sign my credit card receipt. When I call the Pizza Hut location to explain the situation. The lady’s response was ok I’ll tell the driver. tell her I didn’t sign my receipt. Ok. I’m was so furious. No apologies horrible Costumer service. I spoke to a manager and expressed my frustration. Her response was costumers don’t want delivery people in there properties. What? Pizza Hut you should practice what you preach and inform and teach your employees proper costumer service.

- Disappointed customer

We ordered the $7.99 two pizza special some wings and desert for delivery. Because of the extreme high delivery orders I received a call from the manager Caesar asking me if we would prefer to come and pickup the order instead and he would remove the delivery surcharge, now this wasn’t the issue... the issue started when the my spouse went to pickup the order. Because my spouse wasn’t aware of the complete order the female employee handed her only half the order prompting me to have to contact the establishment again. Upon returning back to the store the same female associate again appeared to be confused and unsure of our order nor what I was there for after I told her the name on the order. After it was all said and done they still failed to give us all of our order. I highly suggest if your planning on visiting this establishment to check your order throughly because the employees don’t seem to care.

- I never wrote BAD reviews, BUT...

I never wrote BAD reviews, but I have used the app for years with no problems. Tonight, I was prompted to update app before ordering-no big deal, right? WRONG! I had no problem finding deals, creating my pizza, adding extras to the cart, BUT when it came time to actually place the delivery order, it kept asking for a FUTURE date. OK... so I did that and it gave me an hour plus and that is not normal, so I changed it to carry out. “Ready in 15 mins” is what I saw during checkout. So I tried again and the only option it gave me was for over an hour - even though it still said 15 mins. 😠 ok - I chose that and got there in about 20 mins and the gentleman(in the non-busy store) did not have anything ready and when he looked it up, he said that he has the hour plus time. UGHHHHH🤦‍♀️ He was very nice and told me he’d have it ready in 15 mins. Which is fine because it gave me time to write this exhaustingly long review. PLEASE FIX OR ADD THE DELIVER/PICK UP ASAP OPTION! NOW! NOT IN LONGER THAN NEEDED TIMEFRAMEzzzzzz

- Rewards points!

Why are the crusts limited to one who are spending a decent amount of money to earn them? Tonight I went on my Pizza Hut after not ordering for them in a little while because I typically don’t eat often. But who doesn’t like pizza right? When I’m in the mood for pizza my first choice is Pizza Hut. Anyway, i went on my Pizza Hut app & saw I had 276 pts. Cool!! I proceeded to redeem my points and order a large pizza, should I say “Large Any Pizza”. Well I came to learn it’s not any choice of large pizza you can order. I wanted to order a stuffed cheese bite pizza with toppings & wasn’t able to do because the crust wasn’t an option...when I thought I’d be redeeming my ANY large pizza? My point in all this is maybe tweak your advertisement & points system as well as being able to redeem them in-stores! I hope I can one day redeem my points for any pizza of my choice with any crust option, topping, sauces etc. Thank you for the delicious pizza I am shortly going to receive and I hope to one day be able to redeem my points & continue to do business with you.

- Nearly unusable

Lots of awful and inconvenient bugs. Just one example: I tried to create a rewards account and started filling my information. The app keeps putting the cursor back in the phone extension box— my phone doesn’t have a phone extension. The only way to get out… press done, but that moves the focus to the birthday field which RESETS my birthday to today’s date. This bug made me re-enter my birthday like 5 times. Then after I FINALLY get the fields completed, it tells me my password doesn’t meet the requirements. But it only lists one requirement, that it has to be 6 characters (and is case sensitive, not really a requirement). So I had to guess different requirements multiple times to see why the password wasn’t working. I stopped eating Pizza Hut a few years ago because I always thought the crust was too greasy, thought I’d give it another chance. This is BY FAR the must clunky and frustrating app of the major pizza chains. They need to bring someone in to help them get this sorted out- I won’t be a Pizza Hut regular, I’m afraid. Too much of a hassle.

- Horrible App

I wish that zero stars were an option as I haven’t gotten a single star’s worth of use out of this app. I have always used an app to order pizza from competitors of Pizza Hut and decided to give them, and their rewards program, a try. This app has been a headache from the start. It freezes up, or doesn’t register my press, or grays out boxes of information and then refuses to let me continue as the boxes that I can’t type into are required information. I always end up having to call in - when I call in I find out, of course, that the deal I wanted is online only and rewards points can’t be earned on call in orders. I’ve emailed and called technical support multiple times to resolve this issue and I always hear “we’ve had several online orders placed in the last few minutes and so the issue must be on your end.” On three separate occasions I have been hung up on. I have attempted the app on multiple phone types, carriers, and recently attempted logging in on a desktop computer and discovered the issues existed there as well. So, be warned they do not pertain to the app only.

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@Chase_Iowa Oh wow, that sucks! It should count as cash paid. I know they have a $10 min for delivery as I have used rewards points and had to go pick it up. At least my Pizza Hut has a drive up window for takeout. Mine was good, now I am going to call mom so I can then watch TV.

Craig Millard

@EddyElfenbein TBF, Pizza Hut used to be a decent (good by national pizza chain standards) pizza sit down place 15-30 years ago and now is a below average (even by national pizza chain standards) takeout/delivery place. Glad other people feel the same way.

Aimeez World

@BearcatfanAdam They closed all of our dine in Pizza Hut's you could only get delivery or takeout now

Robert Caruso

@johnbcrist Old-school Pizza Hut, where you sat inside of a Hut and were served Pizza or fetched it from a hot bar, was good. It was a pure and good place. Then they removed all the good, piece by piece, and entirely transitioned to takeout and delivery.

Pizza Hut - Delivery & Takeout 5.26.0 Screenshots & Images

Pizza Hut - Delivery & Takeout iphone, ipad, apple watch and apple tv screenshot images, pictures.

Pizza Hut - Delivery & Takeout iphone images
Pizza Hut - Delivery & Takeout iphone images
Pizza Hut - Delivery & Takeout iphone images
Pizza Hut - Delivery & Takeout iphone images
Pizza Hut - Delivery & Takeout iphone images
Pizza Hut - Delivery & Takeout Food & Drink application iphone screenshots and images not ready...

Pizza Hut - Delivery & Takeout (Version 5.26.0) Install & Download

The applications Pizza Hut - Delivery & Takeout was published in the category Food & Drink on 2009-07-08 and was developed by Pizza Hut, Inc. [Developer ID: 436374259]. This application file size is 81.33 MB. Pizza Hut - Delivery & Takeout - Food & Drink app posted on 2022-05-09 current version is 5.26.0 and works well on IOS 11.0 and high versions. Google Play ID: com.imc2.iHut