VIP Access for iPhone App Reviews

VERSION
4.3.3
SCORE
2.6
TOTAL RATINGS
844
PRICE
Free

VIP Access for iPhone App Description & Overview

What is vip access for iphone app? Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts.

• Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.
• QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.

Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: :
https://vip.symantec.com

Features

Strong Authentication

VIP Access adds strong authentication to your normal login in one of the following ways:
• Dynamically generate a one-time use security code on your mobile device. Use that code along with your username and password.
• Receive a push notification on your mobile device that you approve as authentication. If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics.
• Enter a challenge number on your mobile device that you receive during authentication. The challenge number proves that you are physical present during authentication.
• Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device.
Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device.

The strong authentication method you use depends on the method implemented by your participating organization.

You can generate a security code even if you do not have a network or mobile connection.

QR/App Codes

Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. Enter this security code along with your password to add strong authentication to your favorite websites.

Be sure to read the VIP End User Agreement after downloading VIP Access: https://docs.broadcom.com/doc/end-user-agreement-english

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App Name VIP Access for iPhone
Category Business
Published
Updated 03 October 2023, Tuesday
File Size 14.24 MB

VIP Access for iPhone Comments & Reviews 2024

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Don’t like this app (AT ALL!). I hate this app. Tied completely to your phone. Lose your phone, bye bye to logging into work. And why they don’t at least support NFC hardware like Yubikey is beyond me. Of course, the culprits are the companies that require the use of this app. Smart companies would use methods that are widely adopted, like a 2FA app or a hardware key. But no, let’s lock people into something proprietary that’s a huge pain in the neck to use. And it’s yet another app I must install because of work. Yuck. As you can tell, I’m not a fan 🤓

Fantastic application that’s clearly prone to user error. This app works beautifully. It’s secure, and it’s fast. People will whine about the credential SYMC changing when they uninstall and reinstall the app, but that’s for their safety. Having a userid and password puts you up for compromise whereas just changing it when the app is removed is much safer because no user data is stored. Many people seem to struggle with this app, to which I say, learn how to use a smartphone please.

Useful app but…. (1) would be nice to have a website backup access. (2) could really benefit from a Dark Mode. The glaring white background early in the morning is not pleasant. (3) would be nice to be able to add custom labels for each account

Doesn’t work anymore. I have this for work. I use to be Able to check my schedule and everything, but once I got a new phone it quit working and tells me I’m not in the right region/ state so now I can’t use it unless I’m at work on my work phone. I deleted and reinstalled the app also. So frustrating!

iPhone App is great - watch app needs work. I have absolutely no issue with the app - worked great in the few years i’ve used it already with E-Trade. Now my employer also uses it for VPN access and it works well there as well. The only thing that would make the experience better is if the Apple Watch VIP Access app - used to confirm access - had a smaller logo, so one wouldn’t have to scroll to hit “Confirm”.

Need refresh option. Works great, but 30 seconds between numbers is way too long. I need to enter new numbers repeatedly, and I have to sit and wait for 30 seconds for it to generate a new one. It would be nice to have a refresh option or “next” option

Loss of function. Unfortunately, with this new app update, VIP Access is no longer on my Apple Watch. unfortunately, this has made signing in and using the VIP Access codes. Extremely cumbersome as now I have to carry a phone. I’m stopping in the middle of patient visits pulling out my phone. Scrolling through, looks very unprofessional. I’m explaining to every patient what I’m doing and why the process is now much longer. Sure wish it would go back on my Apple Watch for quick and easy access.

Works for what I need. I use this app to confirm prescriptions that have been eprescribed. It works well for that. I use the watch app and it makes the otherwise clunky process work smoother. I REALLY REALLY wish that they would make a complication for the Apple Watch which would make launching the app that much faster for me and other physicians that need to launch it several times an hour. Add the complication and this becomes a 5-star review.

It works, nice & simple and easy to use. To those that want a work around for their single but damaged token or their soft token on a smart device stopped working, I setup token generators on my iPad, my iPhone and I got also got a physical RSA token (from my financial institution) You have to do the same otherwise you will get locked out. Also, physical tokens have a long battery life, but it’s worth getting one.

Great app. Works 100% of the time for me. Easy to use and quick response time. I am not sure why it gets such low reviews. Likely user error.

App works great. Been reading all the bad reviews but the app seems to work great. Not sure what people are talking about

Absolute Joke. If I could give -10 stars, I would do so gladly. The app is buggy, non-responsive, and provides incorrect codes. As a result, I missed out on an important and time sensitive purchase that I will not have the opportunity to buy again. If your financial institution uses this as its authenticator, find a new bank that doesn’t :)

Needs an iWatch app. Using this app in the medical field is extremely frustrating. I might be wearing a mask or have gloves or other reasons where I can’t or shouldn’t be touching my phone. It would be very simple to access it through my Apple Watch. Please make this a reality thank you.

Pick the best device initially. Set upon my iPad for work….. as I use it for other things at work as well. It has been near impossible to get a second device set up for the same facility

Push Authentication. Been having troubles with the push authentication to my phone. Attempted to delete and reinstall the app, all my notifications are set to on... still having trouble. No true way to contact app support, they just shoot me over to a FAQ page which isn’t helpful.

Zero stars. If I could give this less than 1 star, I would. My employer decided to make us use this system to log into our account away from work. Since they did this, no matter how many times I download the app, register, go through all the steps, follow troubleshooting to the T, nothing works and I am unable to view any of my pay stubs, vacation time, and any personal information outside of work. My phone shows one ID number, but my home computer shows another and I can’t log in to change the ID, because I’m not getting the correct security codes. This entire system is a waste of time.

NOT USEFUL. I need to use this app now to login to my employers website for employees but every time I open the app on my phone it just closes it. For some reason it will not open on my iPhone 6s& I’ve reported this issue several times to the makers of the app and out IT team at my job and nothing still has been fixed! Super inconvenient when I want to check ANYTHING about work from home 😒

Not working on watch. My watched just updated and now the app is not working on my watch. I’ve uninstalled/reinstalled and paired my watch again to my phone and it still doesn’t work.

Bring back dark mode.. App works ok. As it should. But please bring back the dark theme. With iOS 13’s dark mode, this now sticks out with its bright white background. How hard would it be to add that option back in? Not hard I imagine, since this used to be a setting in older versions.

Update is a big step up.. Using this for one account, so I don’t have an issue on that front like many others do, but the swipe right to approve update makes the user experience less cumbersome. All around seamless for my needs, which is what I look for in a security app.

WatchOS. Have the app also installed on my Apple watch which I was able to use for 2FA because it would display the same number as the phone app. Now the watch and phone apps display different numbers most (though oddly not all) of the time. The number in the phone app always allows me to log in but the watch one is invalid most of the time...

Embarrassing. One entry I found for Symantec’s valuation is 10.7 Billion. That’s billion with a B. I’m bringing that up because it’s simple RIDICULOUS that a company with significant enough resources to reach a 10+ billion dollar valuation (and one that supposedly focuses on digital security!) could produce an app that functions so poorly. Not being able to effectively link accounts, copy the OTP, or set up the app with a new phone is, well, absurd. The number of other poor ratings indicate that I’m not alone in my feelings about this app. But hey, maybe it’s my fault. Maybe I shouldn’t expect billion-dollar companies to produce software that functions properly and is easy to use. As with most things, it seems Symantec spent the lowest amount they could and as with most other things, you get what you pay for. Kudos to Symantec for saving as much money as possible for a security application!!! **update: given how *hit this app is, I’ll be turning off my 2FA for E*Trade so I NEVER EVER have to use this app again.

UNSUPPORTED APP! DO NOT BUY. Worked as designed. After I purchased this app, I then reset my iPhone. When I went to redownload the app, it gave me a different credential Id and not the original so I cannot log onto my stuff. There was no way to create an account. I have attempted to reach customer support with zero results. I get passed around and told that the team that managed this app has disbanded. The emails I sent to the VIP team have gone unanswered. Do not buy this app. If you ever reset your phone you are screwed big time.

Disabled my account. The newest update apparently does not work and resulted in disabling my bank account. After more than an hour with my bank’s tech support, only the codes from their cybertokens would work to allow account logon. No longer using Symantec as my security option for login.

Needs FaceID. Nobody should use this app if you can avoid it. Just about any TOTP app is better. You should only use VIP if your bank or something forces you to. But… it is completely inexcusable to not have Face ID. For a company like Symantec that pretends to be security-oriented, this is crazy. If your unlocked device is swiped from your hand, someone can easily get into your OTP codes through VIP.

Not necessarily the app’s fault. From my observations, at least for some vendors, the generated key is appended to the password, and the receiving system is expecting it when two-factor authentication is enabled. This fails when the resulting password string exceeds the maximum number of characters allowed in the password field. So, for example, with E-Trade, you need to limit your password to 26 characters if you want to use two-factor authentication although you can actually use passwords up to 32 characters long. Why? Because you will need room for the additional 6 digits generated by the app. Given the number of negative reviews here, it is strange why this has not been discussed with the vendors and explained to the customers as a potential problem; hence, reduced rating for the app itself.

Always updating and increasing security. I have been using Norton for two years and not a problem so far. They are always making their products better and easier to use, frequently updating and adding adding more security for our protection. Not a complaint here, just understand that at first it seems like a lot of extra work to be doing for a “unlikely” chance of theft. However, the chance is increasing exponentially and it’s such a relief to know they have my personal data secured and monitored.

Please add facial recognition. A great way to make this a better would be to add the option to make facial recognition requirement when opening. This is a simple security fix that I think is lacking.

Stopped doing the only thing I need it to do. In truth, I never understood why my job ever made it necessary to have this app and now that it doesn’t work, even more so. This app hasn’t been working for me for months, but I was still able to sign in to my work app so I didn’t concern myself with it. Now I can’t even do that. I’ve uninstalled and reinstalled and no change. The only thing I need from it os to verify my identification so I can ho about my workday and it has long stopped doing that. I have no idea why and it is extremely frustrating. I can’t perform basic functions since they want us to use our phones rather than rely on equipment and I definitely can’t help customers at all. The only reason this app exists is to verify my login and it can’t even do that?

Watch issues. Have been using flawlessly until yesterday. I got a new Apple Watch and now it will not load on the watch. Tried to contact customer support and was told there is nothing they can do to help.

My only issue. The app works well. However it’d be nice if there were the option to hit next...So when I have to enter it for a different login I don’t have to wait for the 30 seconds to be up.

Auto deleted?. It deleted from my phone. Bad timing. Had to tell people there was technical issues with the app and I could not complete the jobs I had to do. Any reason the app would disappear from my phone??

Only use if you DO NOT want access to your money. My financial institution uses this security app and I unfortunately used it to secure my bank accounts. After I upgraded my cell phone, the app would not recognize the new phone and resulted in a 30 day lockout of all my accounts. The financial institution says they have no way to override or fix the lockout and that I just have to wait 30 days. The 30 days is up and the app still prevents me from accessing my accounts and there is not a single technical person at my financial institution that knows how to fix the problem. If I want to access my accounts (and I mean even just log-in to check my balance or see what's been charged to my credit card), I can't. My recommendation is don't use this app!

Missing some features. I guess it is better than using no 2FA at all, but there are 2 glaring weaknesses in the app: No way to backup the credential. So if something happens to your phone you’ll have a hard time getting access to your account/s You only get 1 credential with the app, which means that if you want to use the app with 2 or more companies, you’ll have to give them each the same credential, which is a security risk. Note that the barcode option is for OTP, so that is for a different set of websites.

Ability to use on Apple Watch. This went away with the latest update. Please fix! The inability to use on watch significantly impedes the functionality.

This makes no sense. 1. Not password protected 2. Can’t view connections 3. No way to restore connections(say new device) I would avoid unless your job requires it like mine there’s many better alternatives like Microsoft Authenticator that are way more feature rich and beneficial. Just convenient and basic that’s all

Watch interface needs work. App works well on iPhone for multiple sites but it appears that Watch app only shows first site key. I would expect that it would let me turn crown or swipe to get to other site keys setup on paired iPhone.

Credentials Missing!. I have used this app for over a year and was pleased with it. However, I just opened it up and all of my credentials are missing! I did NOT update the app. I use this app with multiple services, it is going to be painful to jump through hoops to prove my identity to get these recreated. In the meantime I will not be able to access my online financial accounts. Thanks, Symantec, for locking me out of my own money.

Won’t connect to watch. The Apple Watch app used to be my most used feature of the watch, but with the latest updates to the iPhone and watch OSs, the watch app always says it can’t connect to the phone unless the phone is on and the VIP Access app is open on it, making this completely worthless!

Works on iOS 13 but no loner works on Apple Watch. Symatec sold its enterprise security business to Broadcom in August 2019. Symantec is financially capable of supporting this app - but has chosen to not support it. This reflects poorly on the Symantec brand. Maybe we should take our business to a different company. At the least Symantec should provide paid support - charge per incident. The current lack of support from Symantec is lame!

Best Internet Security Software. I’ve been using Norton for many years. I’ve tried other internet security softwares, and hands down to Norton. I’ve tried Kaspersky, Mcafee, Bitdefender, and I only liked Norton and Comodo. But Norton has the most navigable and best user friendly platform, and it does what it says: protects and monitors. I highly recommend Norton if you’re not a tech savvy person and want an internet security software to protect your pc and phones.

Do they not have talent?. Was annoyed we had to start using this for work, but push notifications made it easy. Within the last updates they removed push notifications. Are the members working on this app not talented enough to have a simple push notification that has been in existence for year and is in every single app. I know this may sound harsh but either they need a leadership change or need better developers because this is just sad.

Security weakness. This app and others similar were created because of poor security habits and more sophisticated attacks. This app has failed to keep up with the free apps when it comes to user’s poor security habits. 1. Not automatically making the generator blank after XX seconds. 2. No facial recognition on IOS. 3. Since it doesn’t support multiple credentials that also causes some limitations

can’t automate via shortcuts. Try as I might, I can’t get this app to show up in Shortcuts. (For greater security, I want to create a shortcut so I can hide the app itself -Sense another missing feature is the ability to change the home page icon.) Basically, I think this app is just a cash cow for Broadcom and they put no effort into updating or improving it.

Your Choice. I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.

Reliability. Works every time, and only takes seconds

No backup. Lose phone lose access. Terrible implementation. All good MFA apps, such as those from Microsoft, Google, and LastPass will backup you linked accounts so that if you lose your phone, you can install the app on a new phone and gets the MFA codes for your phone. And if you buy a new phone, you better remember to keep both phones until you can setup the app on your new phone for every linked account, which is very inconvenient. Lack of backup makes this an MFA app to avoid.

Everyone should use 2FA. This is a great app. I like it better than Google Authenticator because one general token works for multiple sites. 2FA is critical for everyone's digital security. Just do it and be safer!

Disappointing Mobile experience. The desktop login worked well but the mobile was clunky. The authentication would not work on the mobile app until I reset my password. I also found that the mobile app believed I was logged in already from another device but that was not true as I had logged off the desktop hours before. From there it just felt like a poor experience in usability from the mobile device. It also doesn’t work well with aggregators.

Help I don’t know what to do. So I got a whole new phone and number deleted this app off my old phone now I’m signed out on my new phone and can’t get back in because it has all of my old stuff and won’t let me redo the 2step to even delete my old vip access that I had on my old phone I don’t know what to do but I use it everyday for work to clock and and see my schedule

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Works like charm. great application

Useless. Total waste of time. Bendigo bank please get rid of this useless security app.. token doesn’t recognise the numbers, cannot use online bank for transfers or payments.. not happy

Apple Watch glitches. Upon opening the app on Apple Watch, the code displayed is usually invalid, resulting in a failed login attempt. After waiting 30 seconds, the 2nd code shown works. Not good...

Does what it says, and does it well. Just needs better 3rd party support.. I already have a token with my bank, so this is familiar technology to me. I used my Optus phone with no problems here in Australia. This is a good bit of software, my only gripe is that the 3rd party support for it is still coming up to par. For example, it is difficult to get to the registration page on PayPal, which won't allow you to register a key unless you buy a token from them. The trick is to register your key on Ebay, then use the link from you Ebay profile to get back to the registration page on Paypal. I am hoping that my bank will let me use VIP Access to replace the token on my keyring :)

Face ID no longer works in iOS 14. Update needed!. Face ID no longer works in iOS 14. Update needed!

Doesn't work in Australia!. Don't download if in Aus. Doesn't send promised sms. Would be good if worked.

Won't download. So can't really review it!

Can’t manually enter code. For the most part this app works as it should but if you want to scan a new QR code the only options to do so are using your camera. You can’t register a QR code via screen short or other app and this app won’t let you enter the code manually either. Apart from that the app works as it should

Buggy. I’ve been using this for a couple of years now and really enjoyed the fact it has an iwatch day extension however over the past 6 months this has consistently failed to stay connected and doesn’t reconnect. It was a great idea shame it’s so unreliable that I don’t use it anymore.

Issue linking a device. I had issues linking my device to my bank. Turned out you can’t have special characters in device name. not sure if the fault was with my bank or Verisign. Super annoying because it wasn’t mentioned when creating a name or when linking errored.

Great app, just one major flaw in Watch App. The app overall, has a great easy to understand and use UI. The process couldn’t have been more simple yet the major flaw is when you pair it with a watch, the only code generator which you see/use is the symnatic access code and you can’t toggle between the other codes you have.

How to add other account?. Hi Is there provision to add additional account for VIP access?

Since updating won’t link to my Bank app after years !!. After updating my bank have struggled with linking this back to my bank app. Buggy and now won’t allow my security to upgrade on my bank app. So now can’t use my ebanking……. Not the best outcome!

Codes don’t work. I was told by my boss to download this app so I can securely log into OneNote on my phone none of the codes are verified by one note and do not work

Painful. Be warned credential ID changes when phone phone updates - requires a call to the bank to register the new credential ID. Makes internet banking as convenient as going into the branch and withdrawing cash. If your financial institution insists on this piece of rubbish find another bank or demand another system. This is an absolute joke. No one can access your account because you can’t either.

Can’t get it to download. I need it to get into my bank app but it won’t download

Great app but needs updated graphics. Use this app nearly every single day and have no troubles with any VIP enabled applications. It would be nice if the graphics were updated because it looks awful on the new iPhone.

Fine but approve doesn't work on Apple Watch. Hi, firstly the app support option on here goes to a website that doesn't work. Secondly, it used to work, however with this new version and even previous version, when the alert to approve comes up, if I select approve on Apple Watch, the website that sent the prompt doesn't continue to log in however if I send the code again and approve on my iPhone instead it works. So cool app but not working to approve the prompt on Apple Watch for me. (Edit, selecting approve on the Apple Watch has worked today) Thanks.

Awesome app... Peace of mind.... Finally, I don't have to worry about someone hacking into my eBay and PayPal accounts. Now I only need my bank to get on board. Come on NAB... there's a whole bunch of credit unions using this, why aren't you????? Simple to use and totally free!!! No problems with install either.

Cool. It worked fine for me in Australia. When you enter your phone number as well as adding the "61" country code you need to remove the "0". i.e. if your number is 04xxxxxxxx it would become 614xxxxxxxx

Excellent App. An excellent app that works as advertised. Much easier than carrying around the football. If only more services supported it...

Rubbish!!. Does not work with either PayPal or eBay in Australia!!

Love it!. This app does what is says. But not many websites use it!

Stopped working. A year or so ago it worked a charm 🔅🔅🔅🔅but now it always says numbers have failed👎🏿. Will uninstall soon.

Worthless. This app won’t let me download it. This and Bendigo at not even worth 1star

Invalid credentials?. That’s all I get - invalid credential ID no matter how many times I try to register. It’s broken!

Please enable authentication to open app. Add a bit more security please. This is not good on your device that you are providing this as two factor for. At least provide user choice of pin or biometric or none to open app

Where is my SMS. Great idea if it worked. Despite several attempts to start the authentication process by entering my mobile number on the start screen I never recieve the promised SMS ??

Access. Very easy

Crashes on launch. Crashes on launch, unreliable. This is bad.

Flawed App. Proximity feature stopped working months ago and no amount of resetting Bluetooth on Mac and phone will get it to work. Website FAQ useless. Obvious why this feature is now being removed. It was buggy. My bank has told me they are going to ditch this App due to the number of issues they are having with it. Do NOT delete and reinstall App if you already have Credential number registered. Reinstalling will create a new Credential number and lock you out of you bank account. You will then have to visit bank to prove who you are to get it reset. Overall, a poorly implemented concept.

Doesnt work. It just literally does not seem to work with my bank, so i cant do half the things i should be able to

Will not open. App not working closes immediately after selecting it

Saves me having to carry a single around. Very convenient - now I no longer have to carry a keychain code generator around. Works very well. For those having problems with registering, are you putting a '+' in from of 6144 to get the SMS authentication? That's the international standard for doing stuff like this.

Doesn’t work. It’s doesn’t sync up and I cannot transfer and I can’t be bothered with calling the bank to call to fix this problem. Bendigo bank please get rid of this

So bad. Doesn’t even work, can’t pay anyone because I need the security token to do so, I can’t even get rid of it on my Bendigo bank, if I wanted to it won’t let me so thanks for nothing.

So simple!. With push verification enabled and the Watch companion app running, this is the easiest 2-factor solution I've ever used. I've even hooked it up to my PayPal account!

No problems. Works nicely with mecu and paypal. Thanks

Doesn’t work. Using with boq specialist app. VIP Access code doesn’t work since switching phones. Have to ring up the institution and jump through hoops to try and get it working.

Absolutely Brilliant for eBay and PayPal. I no longer have to find my keys for the FootBall shaped One Time Password generator (AU$7.00 from PayPal) to access second factor authentcation on my eBay or PayPal accounts. I always have my iPhone handy! I had no problem activating this product in Australia either.

rip. used to work, now im consistently told that the security tokens are invalid

No luck in Oz. I agree with previous comment... It would be great if it actually worked! So far it refuses to reply to any Aussie mobile number I enter. Yes I did include 61!

Not working after few months. Not working after few months

Buggy. This app is so stupid I swear, none of the e-tokens are valid

Ok. Good makes me work

Doesn’t work. It doesn’t even work. My token code is never valid no matter what. I now can’t pay anyone. Fix this immediately it’s ridiculous.

No way to provide feedback. App works well enough. 1 star as no feedback mechanism. This app is in-findable from iOS search. No keyword related to the app works when searching

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Unless there's some sort of Confirmation of Stability. I'm not risking getting myself locked out of my Paypal. Come on Verisign. You gotta express you identified that glitch and nipped it and its working much more clearly than that garbled explaination in your update text. Anyone took the chance to chak it out?

Terrbile Application. WARNING!!! Closing this application from running programs causes it to get a new Credential ID next time it is opened. This will lock you out of all of your associated accouts you are using it for. Blizzard has no problem programing an authenticaiton app for Battlenet which can be closed properly so I don't see why these people can't.

1 Star. I thought this was supposed to be a “useful and hassle-free application…” I guess not cause this application no longer works with either of my “work applications” that I use for “work” purposes. The notification never shows up in the “VIP Access” App. Fix this major issue before you loose another customer… because you definitely will if this is not fixed.

Not recommended. If you have the previous version, don't upgrade. This version doesn't work as advertised. Double-tapping the code doesn't copy it to the clipboard. And there's no way to report bugs to the developer - typical Symantec arrogance. Wish it could manage tokens for my two PayPal accounts.

code copy is not longer working. How can I copy the code now and paste it to the website? What is the point of this app if I cannot copy and paste?

Great for PayPal but needs ability to have two credentials. We have two PayPal accounts as we have a Canadian and U.S. Corp account. It would be good to have two credentials so we can use the same app for both accounts. Please add as it is an easy request. Most people have more than one account (business / personal or several businesses). Love the new black skin but multiple IDs was more important.

Avoid if possible. When my phone was updated this app was mysteriously deleted. Reinstalling will create a new Credential ID and you will have to reset all 2-factor authentications that were associated with the credential ID. Avoid this if you can.

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Perfect!. Works perfectly for my E*Trade account! I can sleep knowing my account is protected!

Stupid app. My employer decided to add two authentication for our login away from work… worse decision ever! I hate it, had to reset my phone and now I have to call tech support so they can enroll the SAME phone I’ve been using since day one

If you get new phone you are screwed!. They do not warn you there is no way to recover your registered accounts if you get a new phone and do not use a backup of the phone (iPhone) to set up your new phone. Now, because I did a clean set up, I am locked out of several accounts.

No backup. Need iCloud backup to recover the codes when changing to a nee device.

Won’t Open. I have an iPhone 6s and each time I download this app it opens and then in a quick sec it closes right back down.

Horrible with Salesforce. When I log into salesforce and use the credential for MFA I am taken back to the salesforce login page and have to re-enter my user ID, my password, and my VIP Access credential. Sometimes I have to do it twice! I do not recommend this MFA application.

Where do I log out and log in?. I had the app for another bank but it keeps logging me in under the old account and I can’t figure out how to log out so I can log into my account.

Crap. This service is crap!!! I had phone issues and had to get a new phone. Downloaded the app and can’t get into my account again even after resetting everything. A Rip Off!!!

Like the app improvements. You ave to fix Apple Watch!!. Can you please make sure there is no scrolling needed to approve on all sizes of Apple Watch?

Two-Factor Authentication. Fast and efficient, works great and well worth the additional security layer.

Can only have 20 OTPs, no backups. Compared to other Authenticator apps (Google, Microsoft) you can only have 20 OTPs (besides the main VIP ID). Secondly there’s no way to backup your codes - especially if you change devices.

They removed the watch app!. This used to also show on an Apple Watch and they removed that!

Careful. Every time I download this app for work, it somehow allows my emails to be hacked? Not even a day after I downloaded it, my emails and social media accounts got hacked. Random ad photos and access from other states or countries even. Don’t download this. Waste of time and anxiety inducer.

Crashes Regularly. Needs a bug fix update

AMAZING. I Use this app for work and it’s seriously so easy to authenticate! Bye bye stupid hard token!! no better product out there!!

Won’t work with e*trade and password manager. If you’re an e*trade customer that uses a password manage to create and manage complex passwords, your in for a very poor and frustrating experience.

Account locked. It’s ridiculous that it doesn’t include a contact phone #!! Unfortunately, I had to update my phone due to it breaking. Turns out I’m unable to register this device, due my account being locked or something like that!!!! RIDICULOUS

Dark mode. Please bring back dark mode!!!!!

Price. So I’m required to have this for work. What I didn’t know when I downloaded this app is that it would cost me $9.95 a month. I’m disappointed about this.

Don’t do it if you’re getting a new phone. My account is basically being held hostage after I got a new phone. There’s no easy way to transfer. Huge pain.

Troubles always. Every time this app is updated I cannot sign into my accounts. Once I get the last account straightened out will never use VIP Access ever again. It’s antiquated.

iPad client does not rotate into Landscape. iPad client last updated in 2019. app comes up in Portrait mode irrespective of iPad orientation. Why claim to offer an iPad version? Also, absolutely no means to submit feedback other than this review. Shame.

Watch App fails to connect to phone. This app worked flawlessly under iOS 10 and watchOS 3. This version has problems with the watch app connecting to the iPhone. It connects sometimes and other times it doesn’t.

No longer works w Etrade. This is the app they recommended but it no longer works!!! Total crap between Etrade & this app it’s a flustercluck.

App is worthless. Worked great for a long time until I changed phone numbers!!!! This app is trash and now I can never access MY information

Does not work!. Since I switched phones, and have the same number I am unable to use app or even check my schedule on the computer because of the two-step verification. Does not even deserve 1-star 😡.

Needs push notifications. Too many manual steps. Okta Verify is better.

Trouble. I have had nothing but problems with this app. I hate 2 - step verification. It tells me it’s sending a push alert but I don’t know where cause I can’t find it.

Dark mode. Works well. Would like a dark mode option.

What the actual hell is this. Why do I need to use this to see my schedule? Nobody is going to steal my ID and look at my schedule so what’s the point of having to go through so much trouble for it to not even work?

VIP access. We had to download this on our phones to make it easy to get on a site. I don’t feel it’s easier then what it was. I think it’s a big waste of time because I have to keep trying to get on the site it’s for.

Avoid! Causes more harm than help.. If you change phones or reinstall app, it deletes all your passes/credentials. You’ll be locked out everywhere. GIANT HEADACHES. Do NOT use this app. Regret having downloaded it.

No Security. This app has NO security for the app. No password protection, no FaceID. Anyone takes your iPhone can login to your accounts. Ridiculous!

Lost data when I upgraded my iPhone.. Other apps like Duo saved info and account information but this app didn’t. Now I’m on the phone trying to get into my account.

I hate this app. I swear this app is useless and a waste of space I haven’t been able to log on my profile to see my schedule or paystubs in months never understood why they made us use it in the first place.

Works great!. I have had this app on my iPhone for years, and it works fine.

Glitchy with iOS 11. Was perfect but since latest iOS release, no longer reliably makes it to Apple Watch. No tech support whatsoever! A company like this should have had an update by now to stay on top of this. They claim to have updated for ios11, but what about Apple Watch updates??? Still won’t come up get to watch or does for a nanosecond and then I get error message. PLEASE FIX...I USED TO USE THIS 50+ times a day!!! Even if I have to pay for it, it would be so worth it. Thanks

Watch works 5% of the time. “Apple Watch could not connect to your iPhone” 🤬 for the entire time I’ve had this app. Completely unacceptable for such a simple app.

Didn’t work and locked me out of an important account. Why can’t sites use regular standard 2-factor authentication. Every site thinks they're important enough to make me install Duo Authy Microsoft Symantec or some other junky enterprise app.

Error 3101. I downloaded today to use with the USAA site and app. Tried to set it up and got an immediate Error 3101. Can’t do anything with it. Using iPhone X iOS 11.4. Notified support via email. No response yet.

App is malfunctioning on iphone 13. This app runs a 60 second pin for longer than 60 seconds in the display - someone from Symantec contact me, I have screen video of the issue which is preventing auth into systems

No longer supported. Just read that they are no longer to support the app. So I am moving my accounts to Microsoft. Too bad.

VIP access hard to lose with iPhone 10. Have to turn phone off to close the app it’s a royal pain to use the app

Lost all accounts except one. When I got a new phone, the data transfer only kept one of my integrated accounts. All of the others were deleted.

Proximity. The proximity feature needs to support more than one computer. I have both an iMac and MacBook Pro. I want to be able to use it on both.

Supports Apple Watch. Works great as a Watch app. Convenient for iPhone, iPad, and Mac.

Lost access with new phone. The app stopped working when I upgraded to a new phone. App should do better with iCloud backup so we don’t lose access every time we switch devices.

All of the sudden completely stopped working!. Every time I try to approve a request it gives me an error. My phone is the same it has always been (11 Pro). Maybe an issue with iOS 13.3? Regardless this is a disaster.

Stopped working on Apple Watch. I loved this app, but it recently stopped working on Apple Watch. Uninstalled it and reinstalled on watch and it still doesn’t work.

Bad design. This software limits your 2FA to having one device. On our joint E*trade account that was not good and it is a risk if your device is lost or stolen.

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VIP Access for iPhone 4.3.3 Tips, Tricks, Cheats and Rules

What do you think of the VIP Access for iPhone app? Can you share your complaints, experiences, or thoughts about the application with Symantec Enterprise Division, Broadcom Inc. and other users?

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VIP Access for iPhone 4.3.3 Apps Screenshots & Images

VIP Access for iPhone iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 4.3.3
Play Store com.verisign.mvip.iphone
Compatibility iOS 12.0 or later

VIP Access for iPhone (Versiyon 4.3.3) Install & Download

The application VIP Access for iPhone was published in the category Business on 31 March 2009, Tuesday and was developed by Symantec Enterprise Division, Broadcom Inc. [Developer ID: 1497585038]. This program file size is 14.24 MB. This app has been rated by 844 users and has a rating of 2.6 out of 5. VIP Access for iPhone - Business app posted on 03 October 2023, Tuesday current version is 4.3.3 and works well on iOS 12.0 and higher versions. Google Play ID: com.verisign.mvip.iphone. Languages supported by the app:

EN FR DE EL IT JA KO PT ZH ES ZH Download & Install Now!
Other Apps from Symantec Enterprise Division, Broadcom Inc. Developer
App Name Score Comments Price
VIP Access for iPad Reviews 1.7 48 Free
Work File Reviews 1 1 Free
SEP Mobile Reviews 2.6 90 Free
Symantec SYMC Events Reviews 5 5 Free
VIP Access for iPhone App Customer Service, Editor Notes:

• Bug fixes and improvements.

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Find on this site the customer service details of VIP Access for iPhone. Besides contact details, the page also offers a brief overview of the digital toy company.

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