CardStar App Reviews

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Crashed again. I love this app when it works but it seems that the tech support is severely lacking. Many of the reviews mention that when IOS 12 was released, CardStar immediately crashed. Now that IOS 13 is released it’s deja vu all over again. The app crashes and there’s no tech support. You can send them an email to their “tech support” link, but that will get returned. I don’t have any sensitive data stored with them so I’m not worried about that, but it’s a pain to recreate your cards in another app but I have done just that. UPDATE: they updated the app for IOS 13 and everything works again. Thanks

A MUST-HAVE app for me!. I have loved this app for years. Honestly I would be lost without it. It hold reward cards, ID info, sooo much info that I would panic if I thought it wouldn't be available anymore!! Thank you for creating this. It is just right-not overly complicated...I wish I knew how to back up the info, that's the only wish!!

Developer is non existent. If you loose access for whatever reason, there is no one that will reply to your emails. After installing iOS 13, the app no longer starts up. All my cards are gone since the developer is gone and there is also no web access to retrieve your account data. Update: so it seems the app is now updated but since i already migrated to different app, i don’t care. I only raise the review by one star since the developer made me transfer manually all to a different app due to their silence.

Clear cache if it crashes. I was frustrated that CardStar couldn’t make it past the splash screen following the iOS 13 update. Found a review where someone mentioned clearing cache. To do that, go into Settings for the app and toggle the Clear Cache switch. After I swiped out the app and relaunched it would then stay open. I’ve been using it for years. Glad I found this fix because it’s a handy app and I didn’t want to have to reload my cards in a different app.

Waiting for iOS 13 support. Been using the app for years. Loved it, and used it daily. But alas, iOS 13 seems to have broken it. Since upgrading last week, it crashes on launch. If I delete and reinstall the app it works...for a day. Then back to crashing on launch. I’ve now deleted and reinstalled it 4 times in one week. Not very good for an app whose sole purpose is convenience! UPDATE: since the iOS 13 update broke the app (as others here also have noted) I’ve emailed support twice, a week apart. Not angry letters, just civil queries asking when they expected a fix. No reply to either email. Has the support staff fled the sinking ship?

Lost everything with IOS upgrade. Upgraded my phone with the new IOS 13 upgrade. Now I can’t get into my account even with my password. I clicked on forgot password thinking maybe I was entering the wrong one. Message said I’d receive an email with instructions to reset. No email ever came. Now I fear I lost everything. I loved the convenience of not carrying all those cards so I’m so frustrated at the failure of this app. It would be nice if there was someone to reach out too for help.

Not working with iOS 13. As soon as I did the update for my iPhone 8 to the new iOS 13 this app stopped working. I saw the splash screen and then it shut off. This was a very convenient app to use. I would have all my cards in one place. Now I have to go find all my cards all over again because this app stopped working. I was able to update the app but nothing happened in terms of being able to open.

Lost cards. This was a great App....everything in one place and my keychain is lighter. Then one day I’m at the store and try to use one of my shopping cards and all I get is a blue screen and then it turns itself off. I try it again and again....nothing. It’s safe to say I was upset, I missed on my gas savings and drink points at Sheetz! I have tried in SEVERAL other occasions to pull it up, but nothing. I turned my phone off and on...nothing; I deleted the app and put it back on....ahhh I could see my cards. Closed the app...and nothing again. Beyond frustrated! HELP!

Doesn’t work on iPhone 10. This was the first app I downloaded nearly 10 years ago and was my most used app. When I got my iPhone 10 the app won’t open. Had to download another app, but lost a lot of my data. Very disappointed! Update: An update for iOS 13 was made available that got the app working again. It’s a great app again!

Getting slower and glitchy. I’ve had this App for eight (8) years or so. The history is patchy. Originally it worked very well. Then the company stopped supporting it and things went downhill. The current owner promised regular updates but only has done a few. For the past few months it’s been getting slower and slower to open. Since there’s no way to sort, it can take an inlet amount of time to find your card. It might not be a actually that long but it is when your in line and the cashier and the people behind you are waiting on you. I’m now at the point where I am seriously considering changing to another App.

App crashes when trying to open on a iOS 13.1.2 iPhone. Thanks for the quick response in fixing the issue. Card Star back to working normally. Remember please that except in 2 cases I have no other record of my cards and account. Not smart I know.

Crashed on new phone. Same problem as reported by previous reviewer: bought a new iphone (8) & now this app will NOT open. Only app on new phone that this happened to 😤 Update- developer listened to reviewers & fixed the app for ios13 update. That’s how things should work! 👍👍👍👍. Great job; great app.

Hope they update or create a version for 11. I love this app. It works as well and I have used it much longer than apple wallet. Do you plan on upgrading or creating a version that will work with iOS 11? I really hope so. Worth paying for. Only issue I ever had was not creating an account so I could recover my cards when I changed phones. User error.

Crashing with latest IPhone update. I would have given this app 5 stars until I upgraded to the latest iPhone software upgrade. No it does not open, crashes immediately. Please upgrade this app I used it often. The app has been updated so I can give it 5 stars. I use this app all the time it is one of the most useful apps I regularly use.

Fix CRASH iOS 13. This company needs to get in the ball if they are still around and test the app pre-update. I’ve has this app for YEARS... iOS11 rolled out and app crashed for a while until they fixed it. iOS12 update rolled out and app crashed on open. iOS13 rolled out and now crashes on open. PLEASE FIX during BETA - everybody else does!! UPDATE 10/7: they have updated the app for iOS13 that fixes the crash issue with no loss of card info. Still some common cards that logos won’t upload - need a way to download logos and manually add them

Display store Logo. The only reason why I didn’t give this app 5 stars is because the store logos have to be reloaded every week. I often get to the store to find I have not reloaded the logos and the store name is so small that as a person who wears reading glasses it’s nearly impossible to see. Not sure why this has never been changed but it seems a bit of a no brainer.

Update...... Still FRUSTRATED!!. I’ve had this app since I got my iPhone. I’ve never had a problem and always recommended it. Since I did the update IOS 13 I’ve been unable access my cards and it keeps telling me I have to sign on. I’ve requested my password since I had it set up with one touch sign in. Now I’ve lost all my cards! I’ve requested my password for over a week and still nothing. DON’T GET THIS APP!!! Horrible customer service Get Stocard **** Update to this review I received an email from CardStar on how to reset my password I’ve been trying this for four days and I still can’t update the password and get into my account I’ve lost all my cards. There’s no phone number to be able to contact the helpdesk. If I would’ve known that this would’ve happened I would’ve never use this app This is the error message I get Change your password 1 error prohibited this account from being saved: Reset password token is invalid

Can’t access the app. Just started using CardStar a couple months ago. Very convenient but now it wants me to “upgrade for free”. No option not to upgrade. Apparently I’ve used up all of my options to upgrade later. So I went ahead and clicked the upgrade button. Boxes come up on the screen for email address and password. As soon as I click in the first box the screen scrolls up until the boxes can no longer be seen. Won’t scroll down. So I can’t upgrade. I can’t access the cards I stored without upgrading. I went to the App Store and clicked the support link. CardStar web page won’t open. Hopefully the developer will respond to this review. Otherwise I’ll have to start over with another app. Running the latest iOS on a phone less than a year old.

Extremely Convenient. I have been using CardStar for years and absolutely LOVE it!! I no longer have to carry 20+ rewards cards around on a key chain as I placed all of my cards in my CardStar app as well as any notes corresponding to that card. I also included other types of memberships and it's (my) numeric membership number so I would have record of it when needed. This app is oh so convenient and since I take my phone everywhere then of course I have all of my cards everywhere I frequent as well. It's an awesome shopping tool to have! I definitely recommend this app to anyone who loves retail and service rewards programs without the hassle of having to bring along al of those keychain rewards cards. CardStar receives an affirmative 5 star rating from me!!

Not working in iOS 12-Updated, it works again!!. Has this app for a long time. Have a lot of data in there. Now it won’t work after updating to ios 13. Crashes on launch. Update: Developer has fixed the issue and the app is working great again. Updated my rating to reflect the developer’s work! Thx for fixing this!!

I hate this app. I used to love this app. I’ve been using it for many years. I’ve used it so much that I don’t have the physical cards anymore. Then, 2 days ago there was an update and I was prompted to sign into my account. This wasn’t a thing when I originally downloaded the app. I don’t have a log in name or account. The update erased all my card data. I now will have to try to track down all my account info for the over 40 cards I had stored on the app. Their customer support couldn’t help me. So yourself a favor and don’t use this app. If you already have it, don’t lose track of your card numbers. Learn from my mistake trusting this app.

Don’t use much anymore. This used to be my go to card app until I found one that works on my watch. Now I only use it for some of my obscure cards. It’s a good app but the cards I have on my watch allow me to leave my wallet and phone in my pocket when checking out, if the store accepts mobile payments. Still, I’ve had very few problems with this app.

App needs updates. I like this app, but it needs updates. I like my cards in alpha order, and I used to go it manually. Now, it seems I can do if at all. I tried searching gif a card , and it didn’t work, even though it has in the past. Would appreciate your attention to this. Thanks.

Excellent!. I have been using this app for YEARS! I love it! I love it mainly as a grocery store discount card replacement. I haven’t used the normal ones in years. I was having an issue with the app crashing on launch in iOS 13. I contacted the developer and an update was launched the next day with a fix! Great response! Keep up the great work!

Wouldn’t Let Me Register, So I Deleted It. I used this app a few years ago and liked it a lot. Now that. I am back to the iPhone, I downloaded it again and was excited to have it. Unfortunately, no matter how many ways I tried to register as required, I kept getting error messages saying my email was wrong, my password was wrong, etc. I don’t have time anymore for apps that take more than ten minutes to set up. Sorry, Card Star. Handy app, and I am giving you 5 stars so I don’t ruin your ratings, but you’ve lost me for now.

Great & useful. Great until the iOS 13 update 😟 I never carry all of those pesky cards with me anymore only this app. The cards are all in a wallet at home. The app is useful in any state you can use the actual card, even if their scanner can't read the phone, they can manually type in the number. Hotels, airlines, grocery stories, the gym, every place I have a card, they accept it from my phone. Top 5 apps I use weekly!

Everyday App. Literally.. I use this app everyday. All my rewards cards are on here. No more keychain to carry all those little plastic cards home. No more cards in my wallet. Easy to scan at all locations. Check out clerks often ask me what is that app and where can I get it.

Thank you for fixing!!. Thank you for fixing your great app. Not giving it 5 because we have had to deal with the same crashing issues the last couple IOS updates and nervous after how long it took to fix it this time. How many more updates do we have left because you no longer mention the app on your own website?

Exit: Fixed - Instacrash on iOS 13. Though it’s still essentially the same dated app it was years ago, I’m very happy it’s back and that my cards are all there. Appreciate the response from the developer that it’d been fixed as well. That said, that it instacrashed day one on iOS 13 and has apparently had trouble during past iOS updates has me using an alternative now. Great app when it was released and I enjoyed using and recommending it for years. But this issue scared me away, I’m afraid. Original one-star review: Looks likes support has finally died. Was in store, tried to open app for the first time since the iOS 13 update, saw opening screen, and CRASH. Tried again, HARD CRASH. It’s dead, Jim. Goodbye cards. Sheesh.

Love the app. I can input all my cards and not carry them all! Most places are able to scan it straight from the phone now. Some have to input it manually but better than searching for a card in your wallet or keychain. I had issues with it crashing after the IOS13 upgrade but they had an update within days. So glad! Clearing the cache from settings was becoming a pain. Highly recommend it!

Now works on iPhone. Updating my review since the app now works again in the iPhone (!!!!). The app has returned to it’s easy to use format for storing loyalty cards. This app no longer works. I thought it might be because of the latest iOS update, but their website no longer works, etc. When you click on ‘app support’ it takes you to their new app, which has nothing to do with loyalty cards. There is no way to access my loyalty cards, since even their old website takes you to a different place. Sure would have been nice to have been given a warning that the app was shutting down so I could save all of my card info.

Bad bad bad for iPhone. I used card star for years. Then they said I had to have a free upgrade to use it anymore even though all my cards are stored on it. After trying to use it and not successfully being able to, I decide to do the free upgrade. I clicked on the box to enter my email address the box jumps off the screen up above where anything is visible. You cannot enter your email address and if I enter a saved email address then I cannot click to the next box to confirm the email address or click to the next box to enter a password or click to the next box to answer the confirmation of the password. Tried this for a half hour. Finally decided maybe there’s a glitch in the app so I removed the app reinstalled it now all my cards are gone and it still will not let me enter my information to be able to use it.

Does not work on iOS 13. Edit: They claim this works now. I’ve already moved on to a different app because of the lack of care of this company. Since I submitted this issue to them MONTHS before the release of the new iOS, I do not care to have a broken app for months every time something updates on the iOS. Do not upgrade to iOS 13 if you use this app. I submitted a bug to the company 6 months ago, while iOS 13 was still in beta and they apparently don’t care. I’m a little irritated because I have all of my cards in this app and cannot use it.

Can’t open app on iPhone after recent software update. Update: I received a message from the developer. The app has been updated and it’s working. Lovin’ it once again. Thank you, CardStar! Loved this app... it no longer opens on my iPhone since the recent iPhone software update. I hope CardStar provides an update so it is compatible once again. I’ve rebooted, deleted, reinstalled the app from the cloud... no luck. When this app works I give it 5 stars.

Fix for iOS 13. I have used this app for years and love it. After upgrading to iOS 13, the app would not open and just crashed. I discovered today that I could go into the app settings and turn on the option to clear the cache. Once I did that, I tried reopening the app again. The first time crashed like before, but then the app opened long enough for me to get most of the card numbers out if it. Now it’s crashing again. I sent a message to the dev team. A week later, we had an update and everything is working great again! I still love this app!

UPDATE: Now working w iOS13!!. UPDATE: very happy this app was updated. I have been using it for years and it’s a wonderful app that keeps you from keeping all those darn little cards for stores. One of my most frequently used apps and I’m very sad to see it go. I’m still hopping for an update 🤞🏽

Love it!. I absolutely love this app. I was able to remove many loyalty cards and membership cards from my wallet, even my library card. I also love using the shopping list. I set one up for each store that I commonly visit and add the items that I need as I think of them.

LOVE IT, Extremely useful. Love love this app, have used it for years. Makes all my cards so much easier to deal with!! Do wish we had the option of putting them alphabetically however. Would be easier when your at the register, trying to find a card. Otherwise I love this app. ZERO complaints.

Won’t work with iOS 13. I’ve used Card Star for years. My kids’ daycare has a barcode scanning system to check them in & out each day & this made it so much easier than searching for paper cards to scan them in & out with. My mom also has the app so that she could scan them in & out when she takes or picks them up. However, when iPhone iOS updated to iOS 13, the app no longer works. iOS 13 released over a month ago & the app has still not been updated to be compatible.

Lost all my information! UPDATED!. I updated my Apple phone and can no longer access any of my cards. I have thrown the physical cards away... do not use this app... very outdated! UPDATE: New update to app works with IOS 13 and all my information is back. Loving CardStar again and updated my review.

Disappointed with update. I used to love this app. I have all my loyalty cards loaded and whenever I needed to use one, I would open the app and see the nearby ones and just select the one I needed. So easy and convenient! With the recent update, instead of nearby cards, it changed to show favorites, which is horrible. Now I have to go scrolling through the cards to find the one I need. And it’s not even alphabetical! They are loaded randomly and it takes forever to find the card I need. Will be looking for a different loyalty card app. Too bad because this used to be great.

Help help please. New iOS 13.0 installed yesterday, now can not open CardStar app! This is the best app and I have used it almost daily since 2011. All my cards & reward cards are stored here - which is the purpose of the app. Eliminate the need to carry those old annoying store cards. Now that app is not opening, how can I get my info back? I do not have a paper list of all my cards- I am desperate to recoup all My info and use this app again. Please advise if & when this app will be made compatible with the new Apple iOS 13. Thank you :(

No access. I had this app which I loved. Made life so easy. Everything in on place without fumbling around. I had to replace my phone, and went to sign back in and could not get back into my account. Tried the “forgot password” and kept getting a message that it couldn’t be reset and to contact customer service. The email was sent and it has been at least 2 weeks and no word from customer service. I trusted that the cards would be safe and I would have access to my account. But now I can’t get access to my account. No customer service!! Very frustrating!!!!

iOS 13.1 problem. I had the same problem with the app not opening once I upgraded to iOS13.1. I finally gave up and downloaded Stocard which I have found to be even better. The only problem was that I had to load all of my loyalty cards into the app but fortunately I had saved most of the original cards in a drawer. Also my wife had not yet upgraded to iOS 13.1 so her CardStar was still working so I was able to get many of them from her. Very easy to upload using the camera and a lot of nice features. UPDATE: CardStar has resolved the issue with iOS13.1 with an upgrade that allows the app to be used with the new operating system. All my cards are saved in the app and can once again be used. I was contacted by the developer notifying me of this change - which I much appreciated. Glad to see that they are listening to user’s concerns.

Won’t Open in iOS 13. I’ve been using this app for years and had served it purpose with no complaints, UNTIL i downloaded iOS 13 last week. Now the app won’t open at all. It looks like it’s starting up then it fails and closes automatically. I hope they fix soon bc I have lots of cards i use daily like my gym. It’s an inconvenience now to keep asking people to look up my information. Please fix this soon!!

NOOOOO!!!!. I love that app. I have had it for years now. Made it super convenient having all my perks cards in one location. I have even been asked by many people what it is and they love it too. Now I am crashing when opening. I have cards on here that I no longer have physically and the thought that I cannot at least access them has me a little worried. Please fix it Please do an update on the app. UPDATE: 13Oct19- just got word the app is up and running and it is!! Thank you so much!!! This is by far my favorite app. Please keep up the great work and never bring your app down. I am now a happy customer at 5stars again!!!

Was great - Needs update. I got a new iPhone 11 Pro with iOS 13.1 and now the app will not open. I have relied on this app since my iPhone 4s was new. Please update it to work on this phone. Thanks. Update: CardStar was updated to work with iOS 13, so it is once again the great app I’ve relied on for all these years. Thank you for fixing it.

Crashed after I phone update. Had a lot of my cards on this app had it for a few years w/o too much issues then got the last iPhone update (13.2) app froze went to reinstall and cannot gain access to my account. Tried the email reset and it told me my account was invalid soooo now This is completely useless. Also tried to reapply a new account and the set up page on the app crashes. Will no longer use. Look elsewhere!

Fix crashing on IOS 13. UPDATE: The IOS13 crash issues have been resolved. I can now successfully access the app. THANK YOU for fixing this! 5 stars!! I’ve had this app for a while and always use it. I always liked it, but with IOS 13 and IOS 13.1 all it does is crash. I can’t open it and get any of my cards. Please fix this ASAP! 2 stars...

May we have the location back, please?. Not sure what the percentage split is between the front screen showing Nearby cards vs. Recent cards, but I found it MUCH more useful when the app automatically found the closest cards and presented them! Hey, I was *using* that! So how about making that a Setting and giving US the choice as to which we find more useful? And while you’re in there, what about doubling the number of Nearby or Recent cards, since there is so much unused white space on the Home screen? Come to think of it, there’s enough room to show both options, Nearby AND Recent! I had to dock the rating by a star for becoming LESS useful to me.

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Really practical and useful. Although not all scanners can read the phone (generally the cheap ones) its great as a quick lookup of account numbers. My wallet is less fat too!

Not working on IOS 13. App won’t open on IOS 13. Is there an update coming. I deleted and reinstalled but now I’ve lost all my cards and I’ve added two but now it won’t open again 🥵

Top stuff. Used it at Vintage Cellars Australia and worked fine. Have many other cards loaded to try. Scanner must be a left/right laser reader to work. Not the apps fault if it doesn't work. Would be nice to add Aussie store names than use other. But saves me carrying a bunch of stupid plastic cards. You can use the number regardless. Thanks!

Great app. Love not carrying my cards in my wallet - shame some places don't scan them easily but I'll happily read a number to them

Great idea but yet to be perfected. Got the app last night and added nearly all my cards incl Woolworth, flybuy and hoyts. But this morning tried to scan it under a fixed scanner in a hoyts cinema and failed miserably. Then had it scanned at the counter with a hand scanner without any problem. A great concept, but lots room for improvement and I look forward to it.

Handy App. I use it to store all of my cards that have barcodes. Never loose a card again. It also makes your wallet a lot lighter not having to carry around all those cards.

Great idea, but not fool proof. This app seems great on the surface, especially when your wallet empties down to the bare minimum. It's not without its flaws though. Many store scanners can't read the barcode when it appears on screen, so you may not gain the rewards involved with your membership. Not completely satisfied.

CardStar good, could be better. Easy to use & saves carrying lots of plastic cards, but like the other reviews I'd like to be able to add a pic or logo to cards that aren't in the app's database. Are developers listening?

Fantastic app.. Since downloading this app, I have been using in various store and has worked pretty good. Only haven't work in one local store.

Perfect. It only knew 3/5 cards but after typing in the barcode number it was fine. A great app. It even knew my new gym! Haven't figured out yet how to 'scan' the barcode using the camera as it doesn't do anything but still a great app and worth having.

Fantastic idea!. Good App, wish you could allow user submissions to add more card types. Also agree we need different fields for some cards etc Ie more than one field. Fantastic idea though!!

This is one awesome app!!!. Soooooo easy to use and there is actually a need for it! Now I won't need to carry all my discount and membership cards in my wallet or keychain. I use this app at least once a day going to the gym! And it has lots of Australian presets in it too like Woolies and coles!! And it's free!

Useful. Even when it doesn't scan they input the numbers and I get points or whatever. Good to have on hand. More Aust stores would be great.

Need Email to Use. Cardstar has changed and the app now locks you out of your cards unless you provide your email and register an account with Cardstar. Despite having the app for many years, I will be deleting it after posting this, and search for another card-storing app.

Good! ( only option for older iPhones). I would like the ability to change the picture for cards not recongnized in the database with my own image of the card. Works good so far.

iOS 13 issue. Normally love this app but now it won’t open at all since iOS 13 & it’s update. Now I have no access to my cards as I don’t know where they are anymore!! Can you please fix it ASAP?

No more back problems. This has thinned my wallet out so much so, that I now don't need to take my wallet out of my back pocket to sit down. No more back problems and now I don't lose my wallet anymore, after leaving it at home, in the car etc. A must have. It is this sort of application that I bought the iPhone for in the first place. Now that you can scan your own barcode into it, I got off my backside to let you all know how cool this app is. Top work guys, and thank you.

Great app, love it. Not on iOS 13 though. Title says it all really. I’ve been using this app for ages and it’s great for reducing clutter everyone says, however having updated to iOS 13, it no longer works. It displays the title screen... ...and then shuts down. It’s a shame as it was very useful.

Won't scan. So no value. Had high hopes for this app. But I have been totally unable to get the barcodes to scan. So despite the potential this app has been a huge disappointment. Of course it could be the phone screen or the scanner but the result is the same.

Great app. This is a fantastic app! I now longer news to carry around many different cards.

I really wanted to like this app. I've tried this in lots of places but it only works in one (Coles in Victoria Gardens, Burnley and works everytime there in case you are interested). Not in the Coles in Balwyn or Hawthorn, not at the local library or video store. I understand that older-type scanners are a problem and that the screen needs to be clean but using this app is such a lottery and unfortunately, with about the same odds.

Won’t open on iOS 13. Please resolve.

Great Concept!. Love the concept behind this app. Have given it 5 stars to counteract the ridiculously low ratings so far. To those who bagged this app for not supporting Australian Loyalty Cards, check again. Have found most of the cards I use frequently are supported by this app. The biggest problem with this app is it does not seem to be able to scan barcodes with 'fixed type barcode scanners' like those found at most supermarkets (eg Woolworths). Handheld scanners seem fine (had no problems with my Cinebuzz barcode at several cinemas!). Hopefully there is a software update that can solve this problem. Would be a real 5 star app if this could be achieved. Fantastic idea though - and free for crying out loud!

This is incredible. This was the app that made me realize the functional potential iProducts have. I never thought a phone could do this. I'm impressed.

Loved the idea, but greatly disappointed!!!. Was so excited to upload all my loyalty cards etc on to the phone. Doing that was really easy!! BUT...hey ho, was SOOOOO disappointed to find they they didn't scan in-store. Tried Coles, Woolworths, the butcher even has a loyalty card, but to no avail. NONE of them worked. Am REALLLLY hoping they fix the bug, as this would have to be one of the most practical apps around... if it works!!! Fingers crossed!!!!

Fingers crossed!. All loaded up! I've been able to remove 20 cards from my wallet - now for the test. This better work, 'cause the concept is awesome.

SECURITY FLAWS!. My Cardstar account was accessed by an authorised party while I was asleep, and all Cardstar did was email me about the activity and told me to email support if I had any concerns. There was no immediate option in the app to change password or block your own account. When I emailed support, the email bounced back. Now I am vulnerable. Apple: please review this app as I don’t think an app as weak as this should be hosted on App Store.

One fault. Just one little fault - apart from the fact the app is mostly USA oriented, the notes tab doesn't allow you to save anything you write. The 'done' button disappears when the keyboard pops up

Great app!. I mainly use it for hoyts rewards and they have no trouble scanning it at all. Much easier than carrying cards and trying to remember numbers.

Not so great. Was so excited about compiling cards into an app especially as I have amillion hotel loyalty cards Scanning cards into your library is easy. The scanner does not work at retailers as they cannot read the screen so you can't get rid of the cards Only thing it is good for is having a compiled list, in case you end up somewhere you did not expect to use a card you are not carrying where a retailer van manually enter a loyalty number can be manually entered Pity. Great idea.

Great app!!. I love not having to cart a wallet full of cards. However, the big shops need to get on board and update their scanners like Hoyts and others have. One of my favourite and most used apps. Thanks Cardstar.

Wish the stores/shops would accept it.... This apps would have been really great if shops would accept it! Woolworths and Target have refused to scan/use this! It's sad as this would've been the most convenient and easiest way to have all your cards in one place without the wallet! I really like the idea of this application as nowadays I only bring my phone and 2 of my bank cards in its case... :(

Everything you need. Everything you need from an application like this. Works well and is intuitive.

Pretty good. Decent app. Fast, easy to use, nice UI. I'd really like to manually add an image/logo from my iPhone to my cards that aren't already connected to the app. Most of my cards aren't, and it's always difficult to find what I'm after without a visual cue.

Not too bad at all. Great concept for an app! Love having my cards on me always. A few things to sort out tho; not easy to navigate to a particular card and creating an account for syncing wasn't intuitive but I figured it out. Sometimes cards don't scan at certain registers so you need to keep your cards on you until you've worked our which ones work and which ones don't. I'm hanging in there for app updates and more Australian stores added to the list!!! Any chance of adding a feature to add your own logos to custom cards so they look nicer? Would love that option! Thanks for creating this app.

Feedback. Great concept and my wallet is much lighter however many scanners are unable to read the barcodes so it can become quite annoying. Great for cards I don't use regularly though.

Great app. Really handy when shops are able to scan the "card" stored on the phone - but a bit random as to who can and can't scan phone screen: Vintage Cellars can scan, Woolworths can't (although WW checkout staff will key the number in if you are prepared to wait. All in all pretty cool, I wouldn't bother with physically carrying many cards but with card star you have them all on hand.

Love it!. I have a protective screen and it scans at some places and not at others - so could be the quality of the scanner. Store staff have always been happy to manually type it in if it doesn't work. So handy not to have to carry another wallet with my loyalty cards and library cards in it!

So far, so good. I've just loaded all my cards into Cardstar, it was VERY easy. Time will tell if they work at the store. It would be great if some of our stores were added as merchants. Katies, Rockmans, Spotlight, Noni B, Millers, Williams, Mathers, Virgin Australia, Vivien's Jewellers, MySony, Medicare (aus), These are just a few that I shop at.

Fantastic!. This app has a very straightforward user interface and functions reliably. Thanks to the team who created this.

Good but some cards don't scan. This app is good in that u don't need to carry a whole lot of cards around but some of them can't be picked up on a scan. Would be good if I could just scan my Everyday Rewards card, esp as there are so many self service checkouts. It's just a pain to have to get someone to enter the number in each time.

No image for most cards. Cards are very hard to find quickly at the checkout. Except for Frequent Flyers, none of my cards have a picture/image, they just have a grey shopping trolley, and there is no way to manually add an image. Recent cards is useless as each card is shown identical.

Too clever. It's a good idea in principle but I can only get one retailer to scan their membership successfully. Seems it's the usually story of technology being to far advanced for everyday life. Let's hope it catches up soon.

So promising!. Love the idea, love the app! More updates please. Developers, it'd be great if you can read safaris cookies, which means users needn't login multiple times in various locations. Also, more support for non us retailers please!

Don't update until you read this... I just updated, and now I have lost all of my cards. It's got a new log in feature and you have to log in to restore all of your cards... It would have been helpful to know to set up an account before updating and losing ALL of my data! Frustrating...

iOS 13 issue. Used this app for ages but it is now not working on iOS 13. Please fix it!!!!

Lighter wallet. Love not carrying a bucket load of cards, but would really love this app to support Apple Watch.

Needs more work. This is a fantastic and long overdue concept! I probably have over a dozen loyalty cards around and it would be simply amazing to be able to combine them all in a singe iPhone app! However, this app needs some more work! First, it needs more Australian content. Second, there appear to be some issues: (1) while it has Qantas Frequent Flyer, it does not have Qantas Club; (2) Crabtree & Evelyn does not recognise an Australian loyalty card; (3) Priority club fails to recognise 'Gold Ambassador', instead it shows the standard boring old blue card; etc. Once those issues are fixed, this app has the potential to become on of the great iPhone apps!

Very useful. Needs Aussie cards. This app is quite useful for me to bring all the card clutter together. Granted many of the barcode scans don't work well, but manual entry means its there. I would add 5 stars if all auto functions worked well. And if more Australian companies involved.

Great app. This is an amazing app and frees up so much of your wallet space. In Australia most of the scanners can't scan but the assistants can manually put in the cards number The more people using this will force the companies here to upgrade their equipment! Love the map feature!!!

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UPDATE TO iOS 13 ASAP!!. Please update to iOS 13 ASAP !!! All of my cards are on this app. I can’t even open it so I can transfer them to a different app if you decide you’re not updating. This is a major misstep on your end 😕

App. Love the App but it no longer will load with the new IOS 13 update. please fix!

Crash. The app has crashed as of yesterday.

Needs iOS 13 update. Please update. For crashing on ios13

The update of 13.1.1 is not letting me open app. Ever since I updated to 13.1.1 I’ve not been able to open app. I’ve deleted twice and can open. Once I close out I’m not able to open. You guys need to update the app.

App broke with iOS 13 update. I love the app but since updating to iOS 13, the app no longer works. Hoped you’ll have a fix in place soon as I can’t access any of my reward cards

GREAT, simple app; been using since iPhone 4!. I LOVE this app!!! :-) :-) :-) Fulfills its purpose, simply and easily :-) No annoying “extra functions” to detract from ease of use :-) :-) :-) CardStar is VERY handy, and SOOO easy to use!!! 😊😊😊😊 Useability has improved over the years, as technology has caught up with the app. (E.g., store checkout UPC scanners can now see iPhone screen properly :-) )

Needs upgrade. It’s crashing with new update Please update

IOS 13. App now works with ios13 👍

Crash with ios13. Please fix ASAP! Can’t get any of my card info!!

Update. The new update on the ios will not allow it to open needs to be fixed

App won’t open with iOS 13. Need to access my cards but won’t open with iOS 13. LIKE REALLY.!! 😡 Please fix!

App no longer working following IOS 13 install. Please help as I need my info back!. Please help

Was five stars. Crashes when you open it on IOS 13. Yeah. Five Stars again!!!!!

Review App will not load since iPhone 13 update very frustrating because I use it often.. Like the concept but not every thing will scan from phone.

Help. I have had your app CardStar for many years. Now with the new iOS. It no longer works. Is there a way to get the data back from it to make it work on your other apps ?

Cardstar. The app doesn’t open anymore. Will it be fixed?

Not working. App doesn’t open since new update. All of my cards are saved on there and now I have no access

IOS13. Cmon let’s get the IOS 13 happening, I’ve lost all my cards since the update 😤

iOS13 update. Stopped working, very inconvenient!!!

Crashes in iOS 13. Had the same issue when iOS 12 was released!! How about anticipating releases, instead of reacting so slowly after a new version? I know that app developers get lots of notice when iOS upgrades are being readied for release.

Fail. Changed phones and this app would not allow me to sign back in. I lost thousands of loyalty points with various vendors. The answer from CardStar was a password reset but it would not recognize my email which I have had for more than 15 years.

Crashes. Crashes in iOS 13

IOS13. Can’t put this on your app developers page- give us an update for IOS13. Won’t open at all. I use this app all the time at checkout because all my loyalty cards are on it. And why can’t I post on app development? It just goes to a pay as you go page?

No longer works on IOS 13. No longer works

Love this app!. This app is awesome. I am glad they are still supporting the app with new versions and updates throughout the different iOS versions. Definitely recommended

Ios13 support. Update needed

Cannot use at iOS 13. Please fix the bugs for iOS 13 immediately.

Crashes. Long time user of the app but it now won’t open. I have important information that I cannot access. Hope this gets resolved ASAP

Won’t allow me to sign in!!! Very annoying. Updated IOS to 14 it stop working and won’t let me sign in even after multiple password resets. IOS 16 still not working. App software team need to step up. I loved the app so think about your users and fix it!

Crashing. App keeps crashing. No access to my cards. Please fix

Crash on IOS 13. CardStar is not opening since IOS 13 update

Stopped working under iOS 13. I’ve enjoyed cardstar for years but it doesn’t work under ios13.

IOS 13. Not IOS 13 compatible. Oops.

Updated. Works again with ios13. Thanks for the update. My most useful app.

Please update!. I’ve lost all my cards. Need an update please

Old reliable. I have been using this app for many years, and it hasn’t failed me yet. Interface is a little clunky. But it takes every barcode and membership number I give it without complaint. Works fine for loyalty cards, library cards, memberships, etc.

Won’t load with IOS 13. I’ve been using this app for years but cannot get it to load with iPhone IOS 13. Sent request to developers with zero response.

Wont start in iOS 13. Crashes on startup with new iOS update.

Use to love this. Won't open up since last i0S update

Crashes on iOS 13. I like the app however once I installed iOS 13. It won’t open

App won’t open. App crashes as soon as it try’s to open???? Please get it fixed

Did this please. Love this app. But it no longer works with iOS 13 and higher. :(.

No support. Had this app on my Samsung phone and used it a lot. App crashed a few weeks ago, and now is not even available on the google play store. Had to install on my iPad just to retrieve all my card info.

App crashes on startup in ios13. Can you guys please provide an update??

iOS 13. Stopped working with iOS 13 update. Won’t load up

Upgrade. Please uograde

ios13. Hey folks..we need an update..for ios13..

Ios 13 fixed. Thank you for the update!!! Much appreciated

Update for iOS 13 - crashes. Please issue an update for the fix for iOS 13 - CardStar crashes

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A useful app. This is a very useful app! It’s been great to have all of my store cards on my phone, also my library card. The only thing missing is a way to delete old cards.

Crashes. Update: thank you for updating the app. I only wished it was easier to get the developers to respond to emails, rather than respond to negative reviews.. But hey, thankful I have my cards back! Wont open in iOS 13 and no email response from app developer. Update the app or respond to my emai(s) and I’ll consider revising my rating

Will not open. Just installed iOS 13 on my iPhone 8 and now Card Star app will not open. Love the app and hope there is an update in the near future so I can use all my reward cards once again.

Now working again!. I had to delete the old version, download the updated app, and sign in with my user name and password. All my cards were there after that process. Thank you for the update. I use this everyday.

Getting long in the tooth. Still useful, but some basic things missing… can’t share cards with anything but email? And even that doesn’t work? If this hasn’t been abandoned by the developer, I’d like to see an update.

Love this app, again. I use this app all the time and it stores all my store rewards cards. Very easy to use. It had a temporary hiccup with the iOS 13 upgrade, but that has been resolved.

iOS13 has broken it. Love this app and use it all the time. Please send out an update to fix this issue. It crashes when trying to open. Update received and very thankful for the quick response to alleviate the issue.

Suddenly Stopped Working. So....I liked and used this app routinely for many years; however, recently, the app began starting up on the log in screen instead of just going to my cards. The log in screen will not let me log in using my info, nor will it send me the email to reset my password, even though it says it sent it (and NO it isn’t in my spam folder). Thank goodness I kept my loyalty cards - I’ll be looking for something more reliable!

Please help with a fix. Apple did update on Iphones. Really luv this app. Been a user for years. Just isn’t loading right now. Might need to have some bugs fixed. Thanks if you can help. Really is nice to have my cards together in one place. JRD

Won’t load after iOS 13. It starts with the splash screen and then closes. I even updated to 13.1.1. Now I lost the cards that I no longer have and they have money on them. Not happy. Otherwise it was a great app

Card Star. Whoops. I was a happy user for several years. Now It seems your improvements are not improvements. It became increasingly more difficult to find my stored cards, for one thing. Now I’m being asked to “sign back in”. I had never signed in in the first place. Fearful that supplying my email would just get me on more mailings lists, I’ve chosen to to go elsewhere. It was a good app before it got too fancy, though.

Use to be great. Now it wants me to make a free account, an “upgrade” but due to horrible formatting and poor coding anytime I try to put in the requested info the input fields run up and off the page/off screen. Thanks for helping me cull your app from my phone. I leave the 3 stars because you allowed me to export my card numbers...now to see if I can get them to work in the Apple Wallet.

No More. Had your app for years and it was great. Had all my cards and numbers on it. Then one day it’s gone, can’t find it any where. Presented some problems, like I got rid of all my physical cards. No more records of numbers. Had to start getting all my numbers lever. Then all of a sudden ITS BACK without past numbers and sorts of signing up and all the crap. Tried to sign up real pain in the A….So the heck with it, I’ll do it the old fashion way.

Great but freezes under iOS 13! Pls Fix!. Have used this to keep all my store card bar codes. Great app! But when I just upgraded to iOS 13, it freezes and disappears. Can’t access my card numbers!!! Please fix!!! All my card numbers are in the app!! A backup facility would be great in case this happens again

Great!!!. Love it...use it all the time.!!! Or I should say I did till I got my iPhoneX? Won’t download.. gets stuck trying.. I’ve checked all I can from my end. Please say this is getting fixed soon!! ( and hope I can get back to my account) any advise?

Crashes on iPhone 11 Pro and iOS 13. I use this app all the time and it has worked flawlessly over the years. However I just upgraded to iPhone 11 Pro and iOS 13 and now the app crashes when I open it. I did delete the app and reinstall but that didn’t work...please fix.

App will not open. With Apple’s release of IOS 13, the app will not open. Until then I’ve used this app to store all my cards...now no access 😩 the developers fixed the app and now works as it has been doing seamlessly for years!

No access. I too cannot access the app. I too have written and still no word. I hope a fix can be found because the app is very useful.

Is it better?. I really like this app, but I notice; 1. The last 6 months I can't sort my cards like I used to, and 2. How come when I'm in a store I have to go find the rewards card manually. Used to be I would open app and the card related to the store I was in would pop up. I just an update come through, but I don't see much of a change.

No more cards for me. I’ve been using this app for about 4 years now. No bugs or issues . It’s been overall good to use and extremely helpful!

Will not load after iOS 13. This has been a great app, but after the upgrade to iOS 13 it starts to launch and within seconds shuts down. I have sent three emails to support, but not even a response that they received them. Thus far support is quite lacking!!

What happened. It’s been pretty good for several years until I updated to the latest iOS and now all my cards are gone and it wants me to create another account. However when I tried to create another account it won’t let me. Hoping they come out with a fix

Like this app. I have been using this app for years but since I update my 8+ to 13 it no longer works. I know it is the system because my wife has a 6 and CardStar works fine on her phone because it will only update to 12. Why can you not fix this?

Cannot get support to help me reset PE. OS 13 required me to delete and reinstall the app. Of course I cannot remember my password and there is no phone number to call only an e-mail. They responded but got picked up in my spam folder. Too bad because it was great but now I cannot access my cards. A little paranoid to ask for a password for store cards anyway but ... NO LONGER A VIABLE APP. doesn’t work after too much time working on it. Garbage

IOS13 Needs Update. I absolutely love this app! However, it crashes upon opening since the IOS 13 update. Please fix so I can access all my cards! Thank you! Update: Thank you for updating the app! It works perfectly!

Still Liking theApp. Have used CardStar for a number of years now. Simple to use and store all the plastic I have, specifically travel, club, and membership cards. Speaking to that type of usage it would be great if I could pull from photos the image I want to use to represent each card. Not all are in your database.

Crashing on startup ios13: FIXED!. Haven’t opened the app in a while but now on ios13 it crashes at startup and won’t even open. I hope the developer hasn’t tossed it out the window. UPDATE: developers have put out an update! Yes! My cards are back!!

Not working on IOS 13.1.2. Great app till IOS 13 installed. Now it won’t even open. Tried re installing and re booting the phone but nothing works. I revised my rating based on the prompt response to my posting and the fact that the app is now working again on the IPhone and IPad.

can’t do a free upgrade app malfunction. every time i try to sign up for the free upgrade it takes me to the email and password screen but will not allow me to enter the information. the screen slides upward and out of view and I can’t switch to the next line to fill in information. also i have created an account twice but I keep getting a message that I don’t have an account. Fix your software!!!

was great - new version duplicates cards & can't save "notes". loved this app initially - loaded all my loyalty cards - told all my colleagues about it - it was great. Then awhile back they must've had a version change, because all of a sudden, one day I went to pull up a card, and all my cards were entered twice and when I went in to add some passwords in the "notes" section, there was no way to save the notes. Looking for a replacement app now--

Used to love this app. App crashes since updating to iOS 13. Would be so grateful if you could fix this and provide an update. I use this app daily and have loved it. Thank you!! 10/4 update: they made the new update and the app works again!! So happy. Thank you!!

iOS 13. Cars star will not work after updating to new IOS, I just unto 13.1 hoping that would rectify the issue but no luck Thanks all is working now. Appreciate the response and fix

Shopping List Magic!. Card Star’s shopping list is magic. Want your list to split into multiple versions like magic? Card Star! Want items on your list to disappear? Card Star! Want your list to vanish? Card Star! Want a shopping list function that works? Hopefully next update.

Big disappointment!. I had used up my “free” tries. I went to sign up for free upgrade. Every time I tried to enter email and password it scrolled up and I can’t bring it back down to see if I’m putting the info in correctly. When I “think” I have the info in and hit done, the screen is blank. My phone is updated to iOS 14.7. This is a huge disappointment because don’t have my cards anymore.

Good but could be great. I love using this app! The one thing that would really help improve the app would be to be able to edit the picture that comes up on the card when he gives you a generic picture.

Convenient. I like the app but it seems it used to be better. A message kept popping up to update even though I had notifications turned off. It made it impossible to see my screen and I could not remove it. I did not want to update at the time since I was on a public WiFi. Due to the annoyance, I dropped it by 1 star.

Used to love this app .. not anymore. So the good thing is that this app stores your loyalty & membership cards digitally so you don’t have to carry actual cards or keyfobs... the bad news is that it says you can have Saved Offers but when you click on that - nothing happens! Nothing happens when you click on adding offers... and my favorite is it has a Note section in which you can enter a note however you can’t save it! What is the point of this app??

new version crashes on startup (ios 7.0.4/5s). otherwise, great. Wish more stores could scan. Crash was fixed; location services don't work now (app claims it doesn't have permission even when it does).

Moving a card. Overall great app, convenient to have all cards on phone and not have to carry fobs. PROBLEM: app will not allow me to move a card up for the purpose of alphabetizing them. Used to be a me to do this in the past. Very frustrating.

Stopped working with iOS 13 update. It works great now that it has been updated to open with iOS 13. It is so convenient to have all of my store cards in one place!

WTHeck??!!. Updated my iPhone last week. CardStar hasn’t worked since. Pull it up on the screen, and it just crashes. Please fix this problem. Too many people have too much information stored on your App, for the sake of trust and convenience. The App is no longer working. Therefore, not standing up to its claim. Please fix this bug. Thank you, kindly

Developer iOS 13 update fixed the no launch issue.. Developer fixed the iOS 13 launch issue. Happy to have my cards back. Now working properly again. Thank you.

It’s up and running again. This app wasn’t working with new iOS software update 13.1.1. Very disappointed I thought I lost all my cards. It has recently been updated. Maybe developer could send a heads up on the app when upgrading.

CardStar. This app makes it so much more convenient to store and use all the manufacturer key fobs. CardStar does not take up space in wallets and purses since it is a nice app for cell phone use. But of course like with all good things if there is a software update (iOS 13.1) then what was reliable is now just a piece of crashing junk. Developers see if this can be changed. I know longer even know where all the key fobs are located. HELP! Please and Thank you.

My Favorite App Ever. I have had your app forever! Never had a problem. I am hoping that you can develop an app for medical insurance and prescription cards. I have to carry 8 Rx cards and 4 medical insurance cards. I would like it to have a camera so the back and front of the card can be somehow copied and forwarded to the Medical Dr or facility. I have researched Apple Store and could not find what I need. I would really appreciate it. Thanking you in advance for your consideration. Thank you as well for CardStar. Kathy

Can’t Upgrade due to screen scrolling up. Can’t access the cards after being required to upgrade. Tried creating an account but I can’t follow the prompts as the screen scrolls up every time it goes to the next section. There is no way to scroll back down. I can’t see the information required. Please fix. Thanks

Share Cards Functionality Still Broken on iOS13. TY for making the app usable on iOS 13. Plz make Share Cards functionality work OR allow users download a CSV of all our cards. We’ve shared our data with the developer, so please allow us to download an easily accessible and comprehensive list of the cards we have shared with you. Many thanks :-)

Store/card icon. I’ve contacted the site a few times over this. I’ve had this app for a few years. In the past year, as I’ve shared the app, my friends are getting icons for their cards. For example, modells will have the modells symbol/icon which makes it easier to read when ur in a rush. My app isn’t like that and I keep hoping for an app update. I’m searching now for a different app so i give up!!!

Painful App. I just spent a hour updating this app which required me to delete the app and then reinstalling it just to upgrade. Once I got the App to update I then spent an additional 45 minutes loading in my cards, so I thought, only to discover a majority of my cards didn’t load. I read that there is another app that works just fine and I’m incline to try it and delete this app.

CardStar won’t work. Bought this app a while ago and was great - able to keep all those store key tags in one place thus having easy assess to loyalty cards. Apple has upgraded their IOS to version 13.0 and this app stopped working. Please provide a fix - I no longer have those store key tags as I registered them with this app. Thank you :-).