PlantIn: Plant Identifier App Reviews

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So it’s a cool idea?. I really like the idea of an AI based plant care/identifier app. However it is not for those with “weird” plants. I own a bunch of exotic plants that your average person probably does not. I have a dwarf cavendish tree (the app said it was a Lilly) they do look similar I’ll give it that. The I tried scanning my variegated monstera plant. The app said it was an apothos. Ok also can understand that with the white mutation on the monstera. So then I tried scanning my different pitcher plants both american and Asian species. It doesn’t recognize there is different types of pitcher plants and just categorizes them as the same. I tried scanning my lime tree and came up as a lemon tree. That is almost accurate they both look very similar and are both citrus. The only plant I own that it was able to successfully identify was my aloe plant…. And I’m pretty sure most 5 year olds can identify that. Overall not very impressed but it could be cool in the future?

Fake Ads. This app advertises that it can tell you what is wrong with your plant by taking a photo however that is not the case. You take very detailed photos of the issue and the app only gives you back suggestions and you have to press on what seems closer to what you have. Most of the time the options it gives you aren’t even close to what you took. Terrible programming on their end. Then of course it’s a paid subscription for you to get that feature, but it doesn’t work. So next step is to contact one of their experts. WAIT that’s another subscription to be able to talk to someone so they can tell you what’s wrong with your plant. You know what does similar work to this app and it’s free? Google. Just search what could be wrong with my plant and do the work. Since this app makes you do the work anyways. Terrible app, all these 5 stars must be purchased or something cause no way people actually found this app helpful.

Cool. I have an indoor potted citrus tree (grown from seed) that has a great sentimental value for me but that I have cared for improperly and it has been in very bad shape. I have somewhat improved in my care regiment and it has recovered but growing very tall and spindly, and now it has reached some 180cm in height and bumping in the ceiling of the windowsill. I had so many questions. Should I prune the plant? Or transplant somewhere outside? How much light and warmth is necessary for the cutting at this stage? I keep it at the windowsill but the light is muted and the weather cold. Would adding artificial lights help at this stage? I tried to find answers on the forms but to no avail. Then I downloaded this app and found all the answers I needed there. The experts explained to me in great detail everything that interested me and made a plan for leaving for the future. Many thanks.

Watch out for ridiculous pricing!. I downloaded this app today to check it out. I scanned one of my plants that has several yellow leaves. It came back with the correct plant however I tried diagnosing it several times with the yellow leaves and all it tells me is that it is healthy. I’m not sure that’s true. It also said it was poisonous but there was not more information as to who it’s poisonous to. What I liked the least and what I warn about is the pricing. When you first add the app there are three price choices which are exorbitant! Seven dollars a week is the cheapest? Then when I went to delete the app it gave a lot more choices like two dollars a month. Just seems really scammy not to give you all the options upfront. Won’t be downloading or using again. With the yellow leaves I would have expected it to come up with watering issues or like their ad running makes it look like there are solutions right away. Not really the case for me.

Be aware of in-app purchases!. I am told after the fact that in-app purchases are processed separately, and they do not issue refunds for erroneously made purchases!! Unfortunately, I can’t say that I have had much opportunity to make use of the app yet, but so far it seems adequate. I do, however, take issue with the response I received when I asked for a refund of a extraneous billing. I signed up early Jan for the free 3 day trial. Before I was charged anything, I upgraded to a lifetime subscription and was promptly charged. A couple days ago, I received a receipt for two separate charges in addition, which reflected two separate weeks of subscription on top of the lifetime subscription. I immediately sent a message inquiring about the charge to which I received this response: “The lifetime account is a one-time in-app purchase so it won’t be listed in the subscriptions list while the subscription is a recurring payment so they are processed separately. …Please be advised that according to our Subscription Policy, all purchases are non-refundable. Please be advised that agreed to the terms when you paid for the subscription. We are sorry if this brings you any inconvenience and would like for you to consider making use of the situation by trying out our service.” I received a similar response when I attempted to clarify the error. BE AWARE!!

Read ALL Reviews before Purchase!!!. I suggest that people always read ALL reviews before purchasing anything online!!! Protect yourselves people!!! I can get better results from google for free! I scanned a sick Aloe vera plant and the app identified it as a pineapple plant. I tried several times from different angles and got the same result. However it did correctly identify a healthy Aloe vera. There is absolutely no way I am going to pay for an app that does not allow me to try ALL of the features before purchase. Besides that, this app is way too expensive. I will throw the plant away and get a new one before I pay $7.99 a week!!! After reading Several of the ratings, I don’t see how it can be 4.4 stars. Too many issues with people having to pay extra for features that are NOT included with the subscription. Seriously???? If I’m paying for a subscription to something like this, I better have ALL of the features available to me, especially at this price!!! I think this app is a money scam!!!

Great Plant assistant.. I’m fairly new to plants, and the intricacies of owning caring and growing them. In my plant journey, I have adapted the theory of use all tools necessary to grow your skill or hobby. In this process, I have tried multiple, I would go as far as saying, countless apps, to aid me in becoming a better plan parent. after trying multiple premium apps I can confidently say this one is the best. Upon opening the app the aesthetics are very attractive, upon opening the app for the first time I was very pleased at how easy it is to use. One of my plan babies. I’ve had a difficult time keeping alive, not knowing if it’s being properly watered, getting enough sunlight, or near and in air-conditioning. This app help me immediately identify that my current watering schedule, for my Monstera was not conducive to keeping it healthy, while also informing me of common diseases that affect this particular. The light meter, which was the focal point of me download this app has been a plant saver. I believe this app has already helped me save several plans and will continue to help me be a great plant father. I recommend this app to the Novice and expert plant grower alike, look no further download this app.

Best app ever. To be honest, I have never developed plants. I already thought that there was some kind of evil eye on me. Whichever plant I buy, it always withers after three months, even if it was a succulent that hardly needs watering. It seems to me that only a cactus would not be wilted, but I do not really like cacti. So I kept trying and this time I got a ficus. I found out the seller all the details about his departure and did everything right, but the ficus also began to fade. I was already completely desperate, but then I found out about this application. I photographed my plant and the experts helped me solve the problem. It turns out this time it was not about me. Pests have started on the ficus. It's good that they helped me to cure my plant and get rid of them. Now it grows further. I hope everything will be fine with the plant. What a pity that I found out about this app so late. I could have saved all the previous plants as well.

My love. To tell the truth, I started growing plants quite recently. I've always liked it when there is a lot of greenery in the house. It is pleasant and pleasing to the eye. The room immediately looks much more comfortable. But I was scared that I would not be able to cope. I have no acquaintances who could explain how to properly care for them and what to do if they get sick. But I downloaded this app and everything turned out to be surprisingly easy. They drew up a competent plan for caring for my green pets, which saved me from unnecessary worries. Also, I am a very forgetful person, but there is a possibility of reminders. Notifications come regularly and without interruptions, so there is simply no way for me to forget about something. Now my house is full of greenery, and you can say that I live in my dream home. I am very happy, thank you very much for a stress-free life. I hope that I will not have any problems, but if they do, I know who to turn to.

Great in theory, meh in practice.. Hi! I enjoy this app but there are some issues. For one I’m not paying for a subscription or trying out the free trial & it won’t let me get a care plan for any plant! Also I don’t like how if I scan a sick plant I need to PAY to figure out what’s wrong and how to fix it. One great thing about PlantIn tho is the feed page where you can post about your plants and get help caring for them. Although there is an issue with that too. So many people post non-plant related content. I understand that it’s okay once in a while but my page is flooded with non-plant related posts. Maybe there should be a way to report a non-plant related post and it will give whoever posted it a reminder/warning that this is a plant app and you should be posting about PLANTS. Not your favorite show on Netflix or your dog, PLANTS. So in conclusion this app is great in theory, meh in practice. -DaughterOfDemeter

Greatest plant app ever!!. This has been the best plant app I’ve tried!! It has allowed me to diagnose plant sickness with just the snap of a picture and it gives detailed guidance on how to heal them and how to prevent the sickness from happening in the future. It also provides care plans for each plant up upload so I always know what’s needed for a new plant. It also has some cool features like know the “how much to water” calculator which has been a god send! Over all this is an excellent app! I did take a star off because the price is a bit high and sometimes it’s ability to identify a plant from a picture is pretty far off, but if you know the plant name you can just type it in and pull it up that way. But just know that the “finding a plant name by picture” feature is not always accurate so double check it if you’re questioning because if you get a care plan for the wrong plant type it could result in a dead plant type! Overall very happy with my purchase and would recommend it to others!

Subscription Issues Continue. I downloaded this app and had a free trial, however after not getting the right diagnosis (the plant was dying but after scanning it said it was healthy), I immediately canceled the subscription, this was on the week of May 23, 2022. Today, June 4, I see that I was charged for a weekly subscription. When looking at my subscriptions it is listed as active, even though it should NOT be, then clicking on the app subscription itself it give me plenty of different payment plans/subscriptions and at the bottom says I need to resubscribe and will be charged on June 7th, and NO OPTION TO UNSUBSCRIBE. This makes absolutely no sense as to why after unsubscribing almost 2 weeks ago I am being charged and while it shows the app as being an active subscription but when more details come up it is inactive. PLEASE ADDRESS THIS PAYMENT ISSUE. This is a terrible experience and the first of this kind.

How is this rated so highly?. I’ve been using PlantIn for approximately 2 months now, heavily, I have the $50 lifetime membership. I have many plants all tracked through it. The problem is their plant database is lacking SO much. I got several new plants and found that 3/5 were not included in the app. And 1/5 had inaccurate information and called the plant by another name. I reached out to customer service, and they’ve strung me along saying they’ll get them added, over a week now and nothing. Also, they told me my membership that was $50, is non refundable. ONLY get this app if you’re sticking to the basics. Snake plants, GOLDEN pothos (seriously they can’t tell the silvers apart), ya know, the very common plants. I unfortunately had to invest in a new app. Planta immediately had all of me new plants, I didn’t even have to ask for them and wait on helpless customer service. I’d recommend Planta if you’re gonna have some uncommon plants in your collection.

Cancelled same day downloaded it!. I had cancelled the subscription the first day I downloaded it because they had so many days of a free trial offer first. I tried it right away and it kept scanning the incorrect plant data. Tried manually and it still gave me the wrong plant. They suggested I put it in more light, so I did. Sorry if I’m not going to take and carry my heavy plants outside because the app isn’t reading the plant correctly. I wasn’t going to mess with it, so I contacted the app company and told them not to charge me, that I don’t want the app. They then offered me just some more suggestions to try. They refuse to credit my account since the payment went through right away, even though I contacted them immediately. If you have the money to spend then this app is for you! But they charge for everything. I had ask a question on why one of my houseplants leaders was turning yellow and they charged me $20. To each their own but I don’t recommend this app at all!

Updated, do NOT recommend, waste of money. The app is helpful. The watering schedule has improved the health of my plants and the ID feature works well. The sickness diagnosis does not work very well and the notifications only show up about 30% of the time. The notifications were the biggest selling point for me and now it’s hardly worth it. A notification app where the notifications don’t work isn’t worth $50 to me. Update after about a year: notifications never work. I’ve reinstalled, checked settings, there appears to no explanation for why I never get notifications for when to water/fertilize. This morning I tried to identify something growing near the base of my ivy and as usual, the automatic identifier didn’t come up with anything. I started a message to the botanist for help and every time I hit send got an “unknown error.” This happened about 6 times, restarted the app, same error persisted. Eventually, after hitting send, I was directed to the page asking me to pay $20 for help service. Apparently my $50 premium lifetime membership doesn’t include help? This overpriced, broken app keeps asking for more money for what? Additional broken services? Reduced rating to one star.

Helpful!. Certainly helpful in identifying plants, it has only been wrong once in the handful of times I’ve used it; other times it gives me multiple options (& in those instances one of them has always been correct)—another instance it wasn’t sure so it had me put in a request for further assistance to identify…we shall see how that pans out. It hasn’t been the most accurate with identifying problems, sometimes it’s just too broad of an answer to be of much use, but I honestly haven’t had to utilize that feature enough yet to have an opinion one way or the other. Overall, I don’t think you can beat being able to take a picture & be met with the plant’s overview/general care info so quickly. So simple yet so profound for someone like myself, & the app just feels like it was (& is) a labor of love created for plant-people, by plant-people. I can only imagine it’ll get more & more precise with identification in time; so far this one is definitely a keeper for me.

Premium subscriber. I purchased the premium subscription with this app because it was a good deal.. or so I thought. Honestly, if I could go back and change my mind, I would. This app is good about telling me when to water my plants, keeping up with notes, pictures and history on the plant. Other than that it could use some work. There are no extras and everything you have to pay for. I am still not really sure what the “premium” subscription got me. Their diagnose your plant option needs ALOT of work. Not once had it ever successfully diagnosed an issue. I bought a new plant about a month and a half ago but it’s not available in their database. Ok, that’s fine. They have an option to request it be added and they’ll do they within a couple of days. Awesome, right? Wrong. I’m still waiting for that to happen. All in all for me being a premium subscriber I definitely don’t think it’s worth it. I’m sure there are other apps out there that offer more bang for your buck. Look into those before spending money on this one.

Run to another App,pure scams. I have had nothing but problems with this app. Nothing works and their customer service is above all the worst ever. I tried to cancel and get out of it and these guys promise you everything and deliver you nothing. Before you know it they’re soaking your account left and right. Caution beware beware beware once they get their hooks into you. It’s very hard to get out of it. Pure scam going on here. They say they have a seven day free trial but once you click on that they already soaked your account. There’s plenty other apps out there that probably offer a good service. All these people want is your money ITS NOT THE MONEY ITS THE SCAM THAT GETS ME THEY SAY 7day free trail then they told me it was a three day when I pointed out I requested they cancel my 7day on day 2 they told me they didn’t have a free trail ! Scam Xxxxxxx So as to their response. I had to go to the App Store and talk with a Apple to get my refund on my three day period so the response to my review is nothing more than a lip service for anyone else who may read it. I stand by my review get away from these guys. They’re ap is crap and all they want is your weekly payment

Sometimes works sometimes doesn’t. Unfortunately the app was only successful in identifying 3 out of 10 or so of my plants correctly. Its super cool, but its been wrong too many times. It did help me identify a plant that i planted by accident and had no idea what it was. But the plants i am absolutely certain about like my grapes, my lavender, beets and many more they said a completely different plant that i have never planted. My seedlings are about 4 inches tall so i dont know if the plants have to be fully grown to get a proper reading. Although it did get a few of my seedlings correct. I also have a pea seedling that is sick and it diagnosed exactly what i had thought, which is very cool but it failed to identify other seedlings that have damaged leaves. I think its a really cool app, but i wont be purchasing it because it only works sometimes. Super cool idea and if it was correct 8 out of 10 times it would still be worth it but it isn’t even 50 percent reliable.

Don’t Do It!. I decided after the initial trial period to cancel my subscription before being charged. The app freezes up when attempting to do so personally, so I sent an email to the support address stating I wanted to cancel immediately. I received email after email with offers of a cheaper plan, questions about why I was choosing to cancel, etc…& no indication of my subscription being cancelled. After several emails, I was told they couldn’t help me cancel it…it had to be done on the app which leads me right back to where I started! If I could cancel the silly thing myself, I would! Bottom line…their customer support group likes to play silly games that leads you in circles when trying to cancel. It should be cut & dry without harassing emails trying to get you to spend money on their app. When I specifically send an email to the support staff asking to cancel my subscription, that’s exactly what should occur & yet, I am STILL trying to get it canceled several days later. DO NOT DOWNLOAD THIS APP OR PROVIDE YOUR CC INFORMATION INTO THE APP UNLESS YOU PLAN ON BEING HELD HOSTAGE.

Waste of Money. I don’t normally write reviews for apps but felt I needed to in this case because I feel like this app is one big con. You only have 3 days of the free trial to make a decision if you want to sign up for the paid version and you can’t really evaluate the app in those 3 day. I stupidly paid for the lifetime subscription at $49 and regret it. For $49, you essentially get an app that remind you to water your plants that is it. One of my plants started to wilt and I tried to use the “Ask the Botanist” option but was going to be charged $19 for that one question, really? What does a paid subscription get you? Apparently nothing! There are so many paid ad-ons even with the paid subscription, which to me, feels like a big scam. I’d love to get my money back but the app doesn’t even offer any kind of customer service. Don’t waste your money on this app. There are much better free and paid plant apps out there.

bob. All my life I have only grown cacti. All my other plants were withering away. Even if friends went on vacation and asked to look after their plants, I managed to do something wrong. But something changed and I wanted to try to start my plant again. This time I was serious. I know the problem is that I keep forgetting to water so I downloaded this app for reminders. But then I decided to try out the care plan feature and loved it. It turns out that there are much more nuances than I thought, and simple watering is not enough even if you do not forget about it. I am glad that I turned to the experts for help this time and I will do everything right. Plus, I can be sure that thanks to the notifications I will not forget about the regular maintenance of my new plant. Thank you so much!

Misleading subscription. I actually have never left a poor review for any app. I was super disappointed. I intended to pay for 1 week of use for $7.99. I went inside the app and clicked to cancel my subscription, only to be charged weekly for 6 more weeks $7.99/week—despite the fact that my cancellation was listed in my app account. I experienced around $50 of charges after I cancelled. I ended up canceling through my Apple account instead. When I contacted the company, they said the cancellation button in the app is only for “internal statistics” and that all purchases are nonrefundable. Convenient way for them to take advantage of those who think they cancelled through the app. If it doesn’t officially cancel the subscription, they need a notification letting the user know they also need to cancel through their Apple account. Taking advantage of subscribers & not honoring every customers’ experience is a deceitful way to create revenue.

Scammy, shady and terrible - not accurate at all either. Please read : DO NOT GET THIS APP!!! I don’t usually write reviews but this app was so shady and terrible I just had to warn others. I tried the app out for the 3 day free trial after seeing one of their ads. The app got almost every single plant and grass identification wrong, even the super easy ones. I’ve had other apps do a much better job. So in regards to this I decided that I’m definitely not going to be purchasing the full app. Then I go to see the pricing so that I can cancel and I’m quite amazed that such a terribly in accurate and terrible app was charging so much money. $6.99 per week LOL. So I canceled this immediately on my second day of having the app. I thought the app subscription was canceled as it said no longer a premium user. The super shady part: the area under subscription, to show cancel, or other options disappeared. I no longer had access to show my subscription. I thought ok this is sketchy but surely it’s canceled as that is what I clicked on. Nope 1 day later I’m charged $6.99, low and behold I’m charged a 4th time today for $6.99 after trying several times to cancel this incredibly terrible and shady app. How it has so many 5 start reviews is beyond me and surely that is a scam also. I will be contacting apple today to get this straightened out. DO NOT GET THIS APP!!!!

Worst app and customer service. I’m no pro gardener but certainly not a novice either. I downloaded the app because my pothos took a turn for the worse and I couldn’t figure out it’s problem with online research. I took several clear photos of a few of my plants and the app was incorrectly identifying them. It also told me brown crunchy leaves were healthy so I opted to cancel my trial right away. Now, 7 weeks later I realize they’ve been charging me on PayPal each week. I contact customer service and they say I don’t have an account with the email provided. I share screenshots showing my ID in the app as well as PayPal receipts. They were emphatic they see detailed receipts. I shared those from my Apple account after figuring out how to pull them. I tell the rep multiple times that the app won’t allow me to click on the subscription to modify it - it just says active. However , the app will allow me to upgrade to lifetime if I want - how convenient. Ultimately I’m told NO REFUNdS and I consented when I started my trial - even though I canceled the trial and immediately got rid of the trash app. No assistance to help me cancel the subscription nor any refund for the money stolen from me. I ultimately had to go to Apple directly to get this thing canceled and filed a compliant. Terrible app and terrible customer service.

Billing issues—read if you are still being billed. I did the same as many of you. Put in to cancel my membership on the app. I reached out to customer service and they stated that the cancel my membership area on the app us just for their purposes and does not cancel the membership?!? You have to go into your settings, manage devices and subscriptions and cancel in there. This is extremely misleading. They are trying to scam people out of money by making you think you have cancelled your membership but you haven’t if you did it through the app. I have requested a refund through apple but we will see if that works or not. RUN far from this app. It doesn’t work anyways and is scamming people out of money as many that have had issues are not pushing them for resolution. You need to dispute through apple. Maybe apple can get this app shut down for their fraudulent billing practices.

Meh. Ok well I was kinda ok with this app. But now I’m not for it. I have been trying to figure out how to. Cancel it because I thought I was in a 7 day trail. But I can’t figure out how to cancel it. I also sent a ticket in under my feed back and it kinda strange how that tab worked just fine until I asked how to cancel. Now I can’t read the message they sent to me nor I can I send any messages under the my feed back. There is a 2nd tab that I can send message threw call feed back (not sure why they have a feed back and a my feed back tab) I can send comment’s threw the feed back but then they show up in the my feed back as a closed ticket. So yeah looks kinda of sketchy when this happens right after asking how to cancel. So the app is ok, I am kind bummed that I payed for it though since paying for what i thought was a premium membership did not give me full access. The stuff I was interested in, it is asking me to pay more money. The information that the membership is giving me is stuff I already know about my plants because I googled it.

👌. I was recently given an orchid. I have wanted this flower for a very long time. I really liked that. I was told how to care for it and I tried not to water it too often. And everything was in order, but then healthy buds began to fall off. I was very upset because I wanted the flower to bloom. I asked my friends for advice, but no one could help me. Nobody faced the same problem as me. Then I downloaded this application and I was told that it might be that the water I was using was too cold. Water for irrigation should be soft and at room temperature. It is true, I took water directly from the tap and did not monitor its temperature at all. I tried to defend the water and then the buds stopped falling off. I hope when new buds grow, I will not repeat this mistake. Thank you very much. I didn't know that this happens.

Save your money. Google lens is more efficient. I tried to identify several of my plants with this app, only to get the response “try a different angle” or “move closer.” Tried multiple angles and basically crawled inside the plant to take the picture - still couldn’t get proper identification of my plants. I don’t have crazy exotic plants that would be exceptionally difficult to identify, yet this app failed at every attempt to identify a plant by taking a photo. I attempted to send feedback through the app twice. That was ignored. I saw the support email address on one of the reviews here so I forwarded my initial emails to that address. What I received was a canned response from someone who obviously did not read my emails because their answer to my predicament was to use the “take photo” feature. IF my emails had been read, they would have seen that’s how I was attempting to identify the plants in the first place. I had a family situation to deal with so checking emails from a worthless app was not top priority. I received an email from Plantin 4 days after they finally responded to my emails that “since they hadn’t heard from me in awhile, the ticket was going to be closed.” Conclusion: customer service is just as unhelpful as the app. ***If you simply use Google lens, take a photo of your plant and in the text line, write “care and watering” or something similar, you will get much better information than this app provides.***

I could have poisoned my pets if I trusted this app!. I’ve never even bothered to leave an app review before but this is important. I used this app only once to identify a beautiful plant I brought inside that someone else had discarded. It repeatedly told me the plant was a yucca Spanish dagger but to verify that I googled “yucca Spanish dagger” and it looked nothing like that. So I asked facebook friends who right away told me that it was an Easter lily (without the blooms). It was indeed an Easter lily. Such a common plant yet it couldn’t properly identify it. But the worst part by far is that Easter lilies are highly toxic to cats and dogs and my two cats both like to nibble on my houseplants. I immediately got the plant out of my apartment once I found out but if I had trusted the Plantin app and not asked facebook there’s no telling whether my cats would even still be alive now! So I want to warn others to be very careful when using the app to identify mystery plants that you don’t know about.

Beware—Dishonest representation of subscriptions. I purchased a year premium membership because this app was inaccurately identifying a plant of mine and I needed further help. I inherited a 40 year old plant from a family member, so the pressure is on not to kill it lol. I went through the process and wrote a very detailed description to submit to the ask the botanist feature, only for the app to inform me that I hadn’t paid. I contacted customer service, figuring it was a glitch of some sort. They informed me that a premium membership did not cover all features on the app. This is extremely unclear and quite obviously meant to gouge customers. I explained my situation to customer service, politely requesting a refund—$20 for an app is definitely NOT in my budget if it isn’t going to do what it promises. They returned and offered me a lifetime membership IF I paid an ADDITIONAL $20. After several days of interacting with multiple agents, they refused to refund me. This app could be so great if it wasn’t sneakily stealing money from unsuspecting plant lovers. Such a shame.

Super cool & intuitive app. I have a bunch of plants and love creating succulent gardens from clippings and reviving dried up/ half dead plants from the side of the road or a friend who can’t handle the care of them. I’ve been able to take pretty good care of most and have a lovely garden of likely 40+ potted plants… Sometimes my adoptees have issues tho- recently had an aphid or spider mite problem, that started spreading to my other plants! I decided to finally give this app a try to see what the problem may be with a couple as well regarding their watering needs. Now I realize each plant is different in its care and I’m having fun learning what they need so I can make sure to water and feed appropriately. The weekly charge is super high at $7 so $28 per month is more than I spend on my pots, fertilizer and tools! It kinda makes the lifetime option the only one that makes sense. Idk, hopefully as time goes on they will make a longer trial period or a cheaper monthly subscription option. But either way, the app is easy/fun to use and super informative! You can essentially create a whole catalog of your plants and where they are located and get reminded about what they need. It’s pretty brilliant.

I didn’t know I wanted to know so much about plants. My friend had recently gifted me plant that I had no idea what it was or what I was going to do with it. So as any very very naive plant owner does is care for this plant how I think it needs to be done. After a few days of just doing the top of the soil check to see if I should water it or not and with how much water I thought was enough, was not cutting it. Some of the leaves were starting to change into a light yellow color which even can’t be mistaken as my new friend was sick. And unlike the last countless amount of plants that were unfortunate enough to be placed under my care, I actually want this sucker to live! So not knowing what even type of plant I was working with I went to the App Store and downloaded the first plant identifying app I saw. I am so glad that I have chosen this one because not only did it identify what plant I now own, but it also told me the type of care and environment this plant needs. I have learned so much in the short 24 hours I have had this app downloaded. I originally planned on canceling when my free trial is up but this app has got me so excited to learn about plants and give me the green thumb I always knew I could have. Thank you!

Hi. I have a colleague at work, she is fond of growing house plants. She talked so fascinatingly about her hobby that I also got fired up with this idea. But when I bought myself a plant, it got sick almost immediately. I didn't know what to do. I turned to my colleague for advice at first, but it turned out that she herself is not very versed in ratios. She just used this application and on her advice I also downloaded it. Experts analyzed my problem and found ways to solve it. They also helped me draw up an exit plan and now I'm not scared. I am sure that if I have any problems with plants, experienced experts will immediately help me to solve them. I bought a few more plants and I hope that I will become the same avid gardener too. I'm already in anticipation.

Really Difficult to Cancel Subscription. I am not one to typically leave reviews, but this has been especially challenging for me and I hope that the company can read this and make some changes or someone else who is passionate about plants and wanting to learn more can proceed with caution. I really support the idea of the app, and think that with some changes to the payment system it could be a helpful idea,However, I have been trying to cancel my subscription for many months and the app would continue to charge me weekly even when under the settings of the app it says I am not subscribed. So, that means there were many months that I was paying for the app and not able to use it. As a student who budgets my time energy and finances extremely meticulously, this was infuriating at times. It felt violating and really shady. I ended up needing to contact Apple to be sure that my subscription was removed. This was gas money, food money, and how I was supposed to meet my basic needs. I do not have nine dollars for times a month to spare for a "donation" I did not sign up for. Very disappointed in this - maybe The company could issue me a refund as I was not able to use the app during the time that I was paying for it. if that happens, I would be happy to make an addendum to this review. Otherwise, I recommend highly against purchasing this app.

They’ll scam you when you cancel. Word to the wise — if you like this app, try to cancel it so you’ll get a massive discount offered to you (I was given a chance to buy LIFETIME subscription for $20 when I initiated the cancel process in-app. They offered every “but wait, there’s more. If you call in the next 10 minutes, you’ll get…” enticement to not cancel. I declined each and deactivated my subscription, which the app confirmed internally. My credit card still got hit a week later, however, as they do not actually cancel your recurring bill unless you manually do it through the App Store or contact Apple. The app itself has a lot of great features for enthusiasts and was useful for a trial run to try to save my dying Lilly plant, but quite frankly they should be ashamed of how predatory their cancellation process is. They must be struggling for $ if the price structure is nabbing people like myself during cancellation for a quick $7 weekly premium yet they’d go as low as $20 for lifetime. Gross and desperate.

Misleading. The description leads on to believe that by buys the Lifetime “Premium “ plant care that access that all the described feature included as described in the body of all the features offered. Read so many reviews and some of them were really good. But there we also copious reviews about being scammed by this developer in that the features expected we available to them post purchase. That lead me to the decision to just purchase the Lifetime “Premium” plan to avoid such an issue. All the other prices reflected “Premium” dealing with certain areas of services provided. Therefore one would conclude that the purchase of the most expensive would off everything described. WRONG I’m not sure what is actually in clouded in this Lifetime “Premium” option because every time I attempt to use it as intended I’m asked to pay more money for each feature. Apple should insist the developers outline exactly what people are paying for where the actual in app purchases area! I see now why the bad review

Add a better social system!. I love this app and I mean LOVE this app. I want to be a botanist when I grow up and this app makes it easy to identify my plants and see what others are doing to make their plants better. The only thing I would suggest for this app would be adding a better social system. For example, making it so you could follow others, so you could see their posts daily (maybe in a different tab?). This would fix the issue of people posting progress pics and not being able to find their previous pictures or not being able to find them again at all. That’s really the only suggestion I would have for this app because it’s genuinely really good.

Not very useful. In-app purchases.. I have quite a few plants. Wanted to leave the best way to manage some of the tougher ones or unknown issues with some. General use of the paid subscription app is limited. For one plant, it didn’t help me know what to DO to help when the app said it had a sick leaf. App asked if I wanted to talk to an expert for information, so I agreed thinking it was part of the paid subscription, but it ended up being a lot extra. I tried to immediately rescind my request, within seconds. There’s no way. I contacted support immediately, and they basically said: no, sorry for your mistake, now that you paid anyway just give it a try. Yup, my mistake I guess. But still not helpful if you have to pay lots extra on top of an already paid subscription to get actual information to help your plants beyond “move it to more light, shade, etc” or “it’s sick” but no actual information of what to do.

This app is straightforward and simple!. I think that this app is really good for people who need advice, suggestions, and support along the way of planting! This is a small app that isn’t filled with adds and you don’t need to purchase any premium features so you can use the app for what you downloaded it for, it’s a really nice app that allows you to talk to other people about your plant related stuff! I started to get addicted to it, but not too addictive to the point where I’m on it for 5 hours straight! (Which is good) I downloaded this app for free so I can get help with my wisteria tree, and I got all the help I needed from people on this platform! I think this app is great and you should use this app if you need help and there’s not much help from people around you, I always have someone who is planting the same thing also, so I wasn’t ever alone! :)

Good for just staring off. Now don’t hate on me yet for the poor review, I have high expectations for this app to become more advanced and accurate with the technological aid of these days, it’s highly helpful however, it can be wrong, and throw up many variations of options when scanning the same plant and that can be discouraging, but also as cameras advance in clarity of image and depth resolution and the algorithm can read more data, this app will definitely be a must for any flora enthusiast from first time green thumbs, to even helping and aiding with the most knowledgeable and skilled growers who really put the science into all the plants they cultivate. And I’m just gonna let you know now, I’m canceling my free trial, for the time being, because from my experiences with this app, I was trying to identify the type of trees the previous owners of this property had mass planted, and trying to find the purpose to them, I had it range from an almond tree to several different kinds of willow, but none of the pictures seemed to line up with the tree the several different times we tried to identify it, so I don’t find the app worth my money at the time if it is continually wrong. Please do keep in mind, I have high expectations from you guys, you’re going to achieve a lot, so don’t give up, I have faith!

Subscription wouldn’t cancel and kept charging me $8 a week. I’ve never given a bad review of any app ever. I’m so mad! I had been really excited about this app, but immediately found it didn’t fulfill what it had described to be able to do. So I immediately canceled. When you cancel a subscription during the trial period, it should NOT keep charging you!!! I canceled my subscription in the trial week (the SAME DAY I first used it) after finding this app did not fulfill its claims. They have still been fraudulently charging me $8 a WEEK for an app that was of NO USE to me and therefore had canceled right after signing up. Ive written them to ask them to look into this and to please refer to their records more carefully and refund these unauthorized charges going all the way back to May. I again tried to cancel again, but have no guarantee they won’t keep charging me. I found out I’m not the only one this happened to. I feel cheated and tricked. I’m considering a lawsuit if this is ignored if even for the principle of the matter.

Plantin app, helps you with plant iD and plant issues. Pro : The app is well designed, and works fairly well, It has a great ability to I D plants and good on analyzer on issues of plants' and recommendations for knowing the reason your plant is sick , if you are over watering and other plant issues, such as needing more light or less water, Still could be a little bit better in search by scientific name, Grammarly seems to want to correct and change the scientific spelling, a little frustrating, so the app works well when It seems to want to rely more on the searching the image of the plants, to search And than to look it to up, Which is great, but I just like knowing both the common name and being able to use scientific name research as well.

They will lie and take your money. DO NOT GET THIS APP!! I got a free trial to see if this would be a useful app for me. They charged me one day into my trial period!! I still had days left on my trial! I had already turned off recurring charges in my phone settings, because the app was not great at accurately identifying plants. I reached out to them and they lied about the circumstances of my trial, and offered me a discount on a lifetime membership to the app. I told them that I do not even want the app and am still in my free trial. They lied about my trial period and treated me like I was an idiot that didn’t even know how to manage a phone. Thank goodness for PayPal who could see that this company was lying and taking advantage of a customer as soon as they did their investigation, and reversed the charges. DO NOT PURCHASE THIS APP!! There are more reputable and honestly run apps out there that will do a better job identifying your plants than this lousy app run by this this dishonest company.

Very good. I was recently presented with a small money tree. I really wanted to raise him. I watered it a little and exposed it to the light, but it still didn't grow. I tried to change the exit strategy, but it still didn't grow. I didn't understand what was the matter. It took a long time but it remained the same size as it was when it was presented to me. Then I downloaded this application and asked the experts what was the matter. It turns out that the pot in which this plant was presented to me was too big for this and it spent too much energy on the development of the root system. Because of this, Ratsenia did not have the strength to grow at all. They explained to me how to transplant plants in great detail and I was able to transplant it into a smaller pot. Immediately after that, I noticed how it started to grow. Many thanks! If I have any other problems, I will definitely contact the experts with them.

Helped me a lot. I had one dream for a very long time. I saw how one girl herself grew an avocado on her windowsill. It looked so cute that I really wanted to try it too. For a long time, my bones did not grow and I did not know what I was doing wrong. In the end, one still took root and I was in the 7th heaven with happiness. I ran around with this avocado sprout, substituted it in the sun, and did everything as they write on the Internet. But after a while, he began to look worse. Its leaves dropped and became covered with yellow spots. I was depressed. Then I downloaded this application and experts helped me find the right care for my plant. And everything worked out! What's more, they told me why my other avocado seeds didn't sprout. I tried to follow their advice and things went much better! Hopefully, soon I will have a whole grove of avocado on my windowsill!

Useless/waste of money. I love the idea of this app, and I purchased the $53 lifetime perscription because I thought it would be worth it to be able to “ask a botanist” questions about my trickier plants. Not only did the scan photo only correctly identify plants like every 2 out of 5 times, if you do want to ask a “botanist a question “ it cost $20. If you want to change a background color on your Home Screen its $3! Also if you upload a photo of the damaged plant you are supposed to receive diagnostic feedback from the photo…well the app just kept telling me it was the same problem every time despite the fact that there were different plant and different problems in each picture. There’s no option for cancel subscription so I called my bank because this app was a waste of $53 and then apple froze my account bc of there being an ongoing dispute! This app was such a waste of time/money!

It’s good but I’m waiting for it to be great. So I got on this app and I took a picture of one of my plants and I know that it’s not a fruit it’s a flower and App said that it was sick so when I got on how to take care of it it made me pay I think that’s super stupid you probably delete that because I’m going to delete the game I am very mad that you make me pay for stuff because I am only nine and my mom will kill me if I just take her money to pay for a game I’m gonna give you six days to respond and if you don’t respond I’m deleting the game it’s so stupid that you made it do that Other than that I really like the game and today was my first my other than that I really like the game and today was my first day of serendipity at school and I got a plant from it And it said it was A perry Winkel on the tag and I bring it home I took a picture of it and it said it was a periwinkle so other than that one incident I am very happy 😊

Very helpful. I’ve been using the app for a day now and it has some super cool features. It let’s you know when you water and feed and the identification while not perfect it did get 3 out of 4 right. (Still have a few more to try but happy with the results. The one it got wrong is a palm which to be fair is hard to get.) The part that identifies the issue with it seemed to work okay as well. My palm is either under or over watered (will check the roots when I get a chance) and the other plants are all okay and the app passed them as well. Not stoked on the subscription price but it is cheaper then buying a new plant every few months. So overall I would recommend this app to anyone who enjoys a nice house plant.

It would be 5 stars if it worked like the ad shows. I do love this app.. but I paid for the premium version and almost immediately got it refunded because it didn’t work how the ad showed. In the ad it showed you could scan the plant and it would tell you if it needs more water or not. After getting the app and looking through it I thought maybe I needed the premium for it to do that. I got the premium and was sad to find that the premium only added the ability to scan the plant to identify any diseases or sickness it may have. But there was no way to scan to see if it’s over watered or under watered like the as showed. I still use the app cause it does help me keep track of when I should water each plant and scan to find what type of plant it is and learn a bit more about it. I am just very disappointed because I was excited and mainly downloaded the app for the ability to scan to see if I’m over watering or under watering my succulents. I hope the app will soon be updated to have this ability like how the ad shows. If that change is made I’ll bring it up to 4 stars! If you don’t have to pay for it since it doesn’t mention that part in the ad then I’ll give 5 stars!

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Very disappointed. Chris Champion Sep 15, 2021, 7:43 GMT+3 Very disappointed – it is essentially just a watering guide, once you identify the plants. I have tried a few times to identify diseases or other issues and it hasn’t correctly identified any of the problems at all. It is an extra cost to get botanical advice for something that the app should be providing. For a “premium” subscription (usually means all included), there are extra costs to get a “season pass” without even knowing what that might bring! This should be included in the “premium” subscription. The app doesn’t let you you know up front that you have to pay extra for what should be basic included value. Very disappointed and not recommended.

A very handy app. I don’t think any camera ID app can always be 100% accurate which is why making this app free would be a dream, however I’m still paying for it on account of the how helpful it really is. A great way of keeping track and identifying each plant I have with the added tips and info on keeping said type alive. I’ve only recently became a plant enthusiast so I’m no expert and this app has helped majorly.

DO NOT USE SCAM. I signed up on a free subscription to give this a go as have seen is advertised and thought it would be useful. Within the first hour I found that the plant identifier was inaccurate and issues identified with my plants were vague. I tried cancelling through the app the same day and as had answered a few questions following the cancelation, including “are you sure you want to cancel”, as well as offers for other deals for the app, I thought this cancellation had gone through. I resisted a few weeks later that I was being charged, tried cancelling again through the app, which I no longer seemed to be able to do, cancelled instead though my Apple subscriptions and emailed the app direct to request a refund. I found the process to be extremely frustrating as even though they have said I was charged by mistake, they will not refund me. They continue to ask me if I am sure I want to cancel and basically say it’s my own fault. This is horrible customer service and I am left extremely frustrated and disappointed that I have not even been heard. Do not bother.

Love the idea. Needs a lot of work. I wanted this app to work but it couldn’t identify the basil plan I bought in the grocery store. It also doesn’t seem to account for gardens, everything is in a pot? Keep working at it! Will be a game changer when it’s fully cooked!

Lots of missing plants but still good. Really lacking Australian Native plants. Need a way to still be able to add a plant if the incorrect species comes up. Like the features, though scanning takes a while on unusual (to the app) plants. Definitely one that is going to continue to improve.

Not accurate. Tried the app for plant care information, I thought I would start with a simple strawberry plant and using the camera feature. I took a picture of a general garden strawberry plant with no other background plants and it come back with a tomato plant! I also tried on a few others and it not able to distinguish one plant from another.

Useful for keeping plants healthy but needs improvement. This app is very good for keeping the watering and fertilizer applications on schedule. The care plan capability sends you notifications for when each of plants need to be cared for. Also great for keeping record of plant growth and collection. But plant identification and disease identification needs a lot of improvement.

No Green Thumb. Helps me look after my plants great. I work away varying days so keeps me up to date to what needs to done for my plants. Not to mention that I have little to no gardening ability whatsoever. Every plant looks to be going great and the one exception is on the mend, due to overwatering, after some emergency first aid.

The worst plant app I’ve used!. I saw this app from the ads with impressive function to identify disease and provide solutions. I downloaded the app and say they have 3 day trial for the one week subscription, so I went for the trial, however, I got charged immediately when I choose the trial. There is no time for you to even cancel the trial within the trial period! What a shock! I contacted their customer team, they asked me to provide my account and payment info, but they disappeared after I provided the evidence. Even after two follow ups, no one ever come back to me. Speaking of the app itself, I don’t see the same function as their ads claimed. Totally rubbish!

Great app, very useful.. It identifies all plants based on a quick snap. It diagnoses plant, checks light using a light meter, generates a care plan and tells you everything about your plant that you should know.

Limited Usability. Downloaded the app and tested it on three plants. First was a Camellia floribunda which the app said was 80% C. japonica and about 17% C. sasanqua, close but no cupie doll. The second was an Australian native ground cover which the app suggested was a Serbian Bellflower (not even close). The third target was a smallish tree, a Callistemon which the app identified as Siberian Elm. Fun to use, but of limited functionality. Deleted the app.

Keeley. I genuinely think this app is pretty good, helps you keep informed and on time with your gardening even if you’re just watering plants in pots in your little concrete garden outside

Not like the advertisement. The ad on Facebook made it seem like a simple photo of the plant would result in direct advice regarding what that specific plant needs to be healthy again. It doesn’t. I took a photo and the app did correctly identify the plant by its scientific name (its common name wasn’t the same as the plant label in the pot). I then had to add it to a “space” in the app and answer some questions. The result was general advice about caring for this type of plant but no information about how to fix my not-so-healthy pot plant. I couldn’t work out how to make the app give me specific advice. I canceled the free trial.

Complete scam!. Do not download this app. It’s an absolute scam that will keep charging you costs you never agreed to. And their customer service is useless. Just read their responses to reviews here and witness how wishy washy they are in the way they address concerns from customers. But above all, the app does not do any of the things it promises to do. You’ll find more useful information with a single google search. I repeat, do NOT download this app.

This app works great i see great potential. Hey guys so I used the app on my plant and it actually found my plant it’s called the lucky bamboo plant and it was quite fascinated by the app but there’s one small problem I couldn’t find the care list when you scan it but besides that it’s a great app hope you see this bye :)

I’m now a green thumb. Has helped me with every plant, even the ones doing well it gives me the best way to keep them that way. Use the app nearly everyday love it. Thank you.

Charged me twice and refusing refund. I attempted to purchase a yearly subscription and kept getting an error message that my purchase was unsuccessful. I purchased the lifetime subscription and this went through fine. Unbeknownst to me until months later, the charge for the yearly subscription came out three days later. PlantIn referred me to apple for refund who advised they can’t as it was outside of 60 days and PlantIn continue to tell me they are unable to refund me. They continue to give me the run around and keep trying to explain the difference between the subscriptions to me like I’m an idiot and purposely bought both when they fraudulently took my money. DO NOT BUY THIS APP!!!!

Amazing!. PlantIn has helped me revive all off my plants. It has changed my life, I never thought I’d ever be able to be a successful plant parent and I never thought Daryl my monstera would survive. Thank you 💖

Warning. They say it’s free until you get to the set up account and hidden it in the conditions they expect you to simple flick past is the acknowledgment it’s not free there is a subscription free. Quote “in the acknowledge screen” I was looking for a fee and I didn’t see it. So how much is the subscription fee and should that be highlighted before I download. Anything product that doesn’t disclose the fee up front is not worth the price. If they believe it’s a good product at a fair price they would disclose this right up front - proudly.

Honest Review. Ok so I got this a few hours ago and it’s pretty good, but I would like to to be better at accurately finding plants/flowers. But other than that, it’s pretty good. I’m 10 years old, and I got this and it’s pretty cool so I think you should download but just be careful trusting EVERY scan. -Ava , 10 yo

Helpful but has disappointments. I am mostly dissatisfied with the amount of in-app purchases. I have already purchased a premium subscription, yet there are still extras such as theme colour changes and season pass collections that require further purchases! I use the app to keep track of my plants’ needs and progress rather than for the advice provided through the app so I can’t comment on the quality of information. There are small bothersome limitations such as not letting you back-date notes (notes are dated for the current date), however the usability of the app has continually improved since I first started using it which I have found helpful.

PlantIn. Wow what a brilliant idea just got the app and loving it so so many gardeners and plant enthusiasts would love this app and even more potentially if it was free as at the moment it is a little expensive but overall a great app Well done to the creators

Correction: you can trial sw. Apologies to the Developers You can use the software without committing to it. Look for the X instead of the trial offer. Changed from 1 star to 4 stars because it works but I haven't checked it yet. Developer, thank you for the reply.

Charging after cancelling trial subscription. I cancelled the trial subscription on same day as i took the trial. My plants were not being recognised and get the same message everytime. But i am getting charged ridiculously continuosly every week. I tried contacting using the feedback and i have never got any response. Ridiculous app and worst customer care. 0 star.

Help. I love this app soooo much really helpful but in the ad it said that if u scan the plant it would tell u what they need but all it says is a schedule of the plant type for when to water and information on the plant pls help me I love this app but pls tell me how to use it😀

Could be better. There is no way to delete a plant and if there is it’s not obvious and you really have to work hard to identify your plant from the ones it gives you but it’s pretty good

Plant ID. It is great for identifying plants but not to figure out what can be the problem if there are marks on the leaves etc. If you wanna use it for identifying your plants when healthy and setting up a reminder as per the recommended care it’s great but otherwise it’s not giving solutions, neither identifying issues with your plant. It’s great that there is a free trial to figure out it the app delivers according to your expectations or not.

Absolutely illegal. I asked the refund because the app didn’t work, this included the screenshot of the dead plants being healthy and the screenshot of all my feedback request that didn’t load. After sending these info they reply that they don’t see any reason why they should refund the money I do believe this app is a scam I couldn’t use it ONCE for something useful Do not buy it, go for all the other apps that actually work (which is all the rest )

PlantIn. I think this app is great because it helps you with plants that are old and dying. This also helps beautiful plants are very expensive now days so I am putting this out there USE THIS APP now And this a special message for the person who made PlantIn thank you, you saved me and my plants

So helpful!. I’ve just started the free trial and am so happy. I love the personalised care plans that you can create. I’m hopeless at remembering to water my house plants but this app tells me exactly when to do so. So exciting!

Good app except doesnt support family sharing. Love the app and paid for the the lifetime too. Only issue is that my daughter can’t access the paid version even though it says supports family sharing. Provided feedback with my email and have heard nothing back. Will be looking for an alternative and requesting a refund if family sharing is not supported.

Falsely advertised on FB. The advice given is very general, nothing like the advertising, I.e. water related issues aren’t specific whether it’s under or over - I know this without a pricey app, the ads say the app tells you the exact solution which in reality it doesn’t.

Why do you have to pay?. This app has helped me so much take care of my banana plant, however you must pay to identify dieseases and so much more. This would be a great app if u didn’t have to pay for pretty much everything.

Not what it promises to be and watch out for auto renew.. I put up with this for 1 year to see out the subscription. Warning subscriptions automatically renew via the website and not via apple subscriptions. I wrote requesting a refund of the auto renew after 1 year. I’ve received a response - all purchases are non-refundable and non- exchangeable. So they’ve received two years of subscription for a rubbish app. Avoid!

Was great but recently the scheduling of care isn’t matching up. I have about 16 plants on here and it was going amazingly. I use it for care scheduling because forget when I have watered plants. Recently on the “my plants” page it would tell me care is due in a certain amount of days eg. Water due in 2 days, when I open the care plan for that plant it will say water in 3 days. This is the case for all of my plants. It seems like these clocks aren’t synchronised and it’s really frustrating! Please fix!

Worse than useless!. As a qualified horticulturist, with decades of experience, I can tell you that this app provides the worst advice I have ever seen. If you want to learn how to care for plants, please look absolutely anywhere else for info, as if you use this app, it will mislead & confuse you. It would have been very useful, if it wasn’t a total scam. Please avoid at all costs.

Incredible. Such a smart idea and a wonderful skilled little app! It works like magic and it gives you the most detailed information regarding all and more than you can think of about plants, such as: temperature, water care, sunlight, even a Care plan, & world map location to name just a few! Totally recommend it!

SCAM ARTISTS! FRAUD! Took $350 from my account!. I downloaded this app and deleted it instantly as it wasn’t what I required. A week later I saw $350 had been taken from my account by this app. I have tried to contact them, they were willing to help and respond until I advised what has happened, now they read messages and no response. I have tried to contact 15 times now with no responses from them just ‘read’ messages. Do not download this app, the developers are scammers who take your money!!

Unfortunately It didn’t work for me. Great interface,easy to use but unfortunately I have tried to scan over different plants, and the app could not properly identify any of these common plants not sure if it’s because I’ve used across Australia, common species. The app has a lot of potential can’t wait to see future improvements.

Fantastic. An excellent app, it correctly identified 99% of my plants. I’d love a way to sort the plants by room, or location, alphabetically or even just a search function. Also would like to be able to separate the Wishlist out. As much as I’d love that Thai Constellation Monstera in my collection already haha The problem identifier wasn’t quite what I’d hoped but I hope that improves with time

Super helpful. I’ve just moved into a new place that has a lot of plant life. I’m a complete noob when it comes to gardening so having this app has been a game changer! Identifies with amazing accuracy, the info is plenty and it gives me the confidence to take care of the beautiful garden I have here at home. Definitely worth a try!

Half-decent basic features. Identifies healthy plants accurately, but struggles with not-so-healthy plants. Had two that are quite sickly looking and the app identified them as something completely unrelated! Couldn’t seem to find a feature where you could report the identification as incorrect but that would be helpful. Was able to scan multiple plants, just had to close out of the subscription window after every time. Didn’t look into the care plans as the app is good, but I probably wouldn’t pay for a premium subscription unless it had more features or allowed a better trial period with proper access before demanding payment.

Useless for Southern Hemisphere. Paid $70 for a lifetime subscription - but it won’t let me adjust the season to the correct Southern Hemisphere season. This means the watering schedule is COMPLETELY off - telling me to water every few days in the middle of winter! Sent in feedback and received “you can manually adjust the watering schedule”. Then what is the point of the app if I have to set the schedule myself?? If I knew about plant care I wouldn’t have got the app! I don’t even use the app anymore because it was killing my plants. Do NOT get this app!!

Nifty app. Love this app! It’s helping me become the plant nurturer I’ve always wanted to be. No more sick plants here. Love that it identifies the plant, you check the sun position and ask for expert advice all in one app. It has reminders to water the plants too

It tries. The app tries its absolute hardest to identify what it sees, but 9/10 times gets it incorrectly. I took a shot from every angle of a succulent, and never once did it guess any type of succulent. It seems though if it really did manage too identify the plant, it would do a terrific job on keeping it healthy. If this is a problem on my end, someone let me know.

Terribly lack of compassion in their customer service. I got the trial, along with another alternative app, and used both for a few days to see which one I liked the most. I was conscious of making up my mind before the free trial ended so that I didn’t waste any money. I chose this one and opted for the one off payment for lifetime premium that kept popping up as a prompt. Little did I know, because that is a “one off in-app purchase” it does not mitigate the subscription that will start at the end of the trial period. So come the end of the trial period, I still got charged a weekly subscription fee, despite the fact that I had paid for lifetime premium. To add insult to injury, they didn’t charge it straight away and instead charged me two weeks worth in the second week. When I emailed them to say that I had been charged a subscription, despite having paid a larger sum for the lifetime premium, they basically just told me that that was my problem for not “managing my subscriptions” and that I should be aware that an in app purchase is “nothing to do with a subscription”. I wish I had not given them a cent of my money.

Good. The app helped me find out the names of my plants instead of doing personal research on them, and it also helped me find certain plants and their requirements to see if I could care for it.

Great app. This app has really helped me with ALL of my plants, they are now thriving and so healthy I can not be happier. I thought for a long time that I was taking care of my plants but they never seemed to be vibrant and stumped in growth. Until I found Plantin, the care plan and information has been so helpful. Plants are so delicate they all don’t need the same care plan I never realised this. Thank goodness for this App, I’m so happy now 😁

Don’t waste your time and money. Rubbish app. You have to pay to get any help and when you pay all you get is a generic page of what could go wrong with any plant. Happy to pay if I know the app works. I don’t see a point why you have to take 3 photos for getting generic information for any diagnostic request you make. Can’t access botanist while you are in trail either.

Super Effective and Helpful. Really helped me identify my plants and the best living conditions for them. Had schedules for each individual plant on when to water and mist them: 10/10

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Superbe application. Je connais peu les plantes. J’ai aucune idée des plantes que je possède et ne sait pas trop comment m’occuper d’elles spécifiquement. Alors, avant Plantin, je m’en occupais toute de la même manière. Maintenant, je sais qu’elle plante à besoin de quelle quantité d’eau et d’engrais et à quel moment m’en occuper.

Why. Ok it identifies completely wrong it is NEVER accurate . Do not download you have to pay for it and also it sucks

Be careful. Don't subscribe to this app, you will definitely regret it, because it is a scam. They have three-day trial period, I found that the content was inaccurate, so I canceled the subscription after one day of use, but they will still deduct money, be careful!

Wrong plant!!. I downloaded this app for the free trial. I took pictures of two of my plants. The first one, I had to retake the pic three times and it still identified the plant wrong! Same thing with the second plant. I used all the tips they gave and took a picture of my Plant and it identified my plant wrong again!

5. Super application

Charged $138 $Cdn and being ghosted by customer service.. Admittedly I downloaded the app and started the free 3 day trial. I immediately went into my subscriptions and cancelled Jan 26. I was charged $138 on my Visa Jan 27th. When inquiring I received a quick reply from customer service asking for a screenshot (which I sent) and I now crickets. First correspondence from Evelyn on Feb 9th. I’ve been reaching out every week since and nothing. I did all things right and no one is getting back. Very frustrating.

Starting to use it. Seems to work fine! To be followed.

Perfect. Love to use all the time and it makes me easy for searching

brazenly overpriced. $41.96 per Month?! For a Plants-App? Where is the realistic value? Even Netflix is cheaper and has more expensive content. Zoom out a little bit: I understand that people are working on this product and need food on their table! That's not the point. The point is the context, you can't make a product with it's USP to identify Plants and it costs you 42$ every month. That's 500$ per year, 5000$ in 5 years. I pay even for my Adobe subscription "just" 120$ and have way way way more functionality. The Design of the App is very modern and good tho!

HORRIBLE customer service, though good app. While I like this app, the issue is the customer service. They double billed me a month ago, and after I emailed requesting a refund and cancelling my subscription, they got back to me 2 weeks after to offer a discount on their lifetime subscription (so I wouldn’t cancel). I declined the offer - but another two weeks later, I have yet to hear back from them and I still haven’t received my refund. This level of customer service inaptitude is unparalleled. Use this app FOR FREE ONLY.

the need to pay for this is nonsense.. why should we be paying to have ai basically be google

Charges you right away with a free trial. It offered a 3-day free trial and I got charged $13.21 immediately. Super frustrating when you just want to try an app out. I’m expecting a refund!

fine. it’s fine. not as good as they’re saying in the description, and definitely not worth my 45$ dollars. the AR scanner worked for two minutes than i was obligated to identify my plants with pictures. also, they couldn’t identify some of my plants or didn’t identify them correctly, multiple time. i had the 3 days trial, it’s been 2 and half, and i already have been charged. i would like a full refund please. did not satisfy my expectations and needs.

Trop hot les ai. C’est vraiment utile pour les toxine et les problèmes de santé la plupart des fonctions sont gratuites mais il manque de gratuité pour aimer au fond cet app

Do NOT download.. This app is truly stealing money. The fee they charge is for a weekly subscription and as soon as your free trial is up they begin charging you. There’s no place to cancel the subscription within the app itself, I thought I had on day 2 but it wasn’t the case. You want to cancel the subscription through the App Store if / when you’re tired of them stealing from you. I don’t normally leave such reviews, but don’t condone this business strategy. It’s unethical and the team should really reevaluate, because this is ruining the brand.

Scam. Says free trial, but when I tried to use I had to sign up first, then they give free trial which you can cancel afterwards. No thanks, I won’t pay to try someone’s app they created to see if it’s any good. Between google to identify anything and doing your own research online is easy! Or buy a proper book on the subject.

Amazing job. I’ve been learning how to heal my plants and make sure I water them correctly

Amazing App!!. After a couple years using another app to track and help me with the winter months and ii

Not reliable. Not accurate or consistent when identifying plants

Stealing money. Be careful when you sign up for the “free trial”. I signed up and 15 minutes later cancelled my subscription within the app. 3 days later I was charged for the subscription. I have contacted them but they don’t respond. They straight up stole money! Make sure if you do use the free trial and are cancelling you do it thru the App Store.

It’s not free. Not free and this suckers charge automatically

Not worth it. I downloaded the app and did a free trial. The app couldn’t properly identify my plant. Which I think is a must. Care tips they provide are worse than free ones on the internet

Useless. Tried to review 3 different plants and the app did not identify a single one. Also tried to diagnose one of them which has a sickness and it said the plant looks healthy. Save your money. Don’t buy this

$9.99 a week auto renew 🤮. Get real this company should be taken right off apple And apple should be ashamed to even support this discusting service.

Ça coche. Surprenant

Se trompe toujours. Plusieurs mauvaises identifications de plantes de suite. Très déçue, regrette d'avoir acheté eu gros prix. Ne pas acheter.

Great product. I have no plant skills and this app really helps

Untrue. You say one week free and then you pay. But then I look into the info it says free for three days and then you pay not a good start to wanting someone to use your app.

Not free. Useless unless you pay. You’re not able to diagnose a single plant without paying. Is not free. Do not recommend!

Total Scam. I tried the free trial, cancelled 2 days before the expiration date as it was not what I was hoping for. However, I was still charged the FULL YEAR rate 😡 I manage the subscription through settings and good luck trying get it off your phone. I’ve submitted a request for review and reimbursement. Wish me luck. Save your money.

Confused. I downloaded your app because I liked how the video showed simple methods to achieve healthy plants. However your app doesn’t appear to work the same way as shown in the video. It didn’t show/tell me what was happening with my mint plant or my basil. Am I missing something or is there an extra charge for this information? Looking for answers.

Love this app. So helpful 💖

Super useful app. excellent design and user friendly. useful for keeping plant watering healthy, organized, and for learning about how much each plant needs. In particular, the fertilizer reminders are great. Specific directions for watering, and easy to use for tracking when to do what. Whatever else you might read further down, understand that these are comments for the app to improve, having already given the app an A+. I expect a lot of it because it has become so pragmatic to have it be part of how I keep my plants healthy, that I want it to be even better. It’s the best app I’ve seen for what it does best. Tracking indoor plant watering, compiling, organizing, fertilizing and cutting. Info info info. Things that can be better - Their premium access disease analysis needs to get better. I have full premium and their advice when I provide details and good pictures, lacks solid advice. I would like the access to what to do when something goes wrong with a plant to be more precise and to get more love support. Second- Sometimes their accuracy on plant identification is not yet 100%. I believe that with more users and time the app and it’s algorithms will improve drastically, but this is often not perfect. That said, it’s 85% accurate, in general, so far. Third - there is no access for cannabis plants. I am Canadian and I am legally allowed to grow them, so why does the app fail to help me on growing these also? A potential gold mine if it were introduced into the app. There is no plant app elsewhere that does this. Finally, fourth - it is useful for indoor plants only, and does not provide any details for expectations for how to tend to outdoor gardens or plantations. If it were able to synchronize with the local data of a users area, it could potentially offer advice re: watering, placement of plants, fertilization and propagation options, etc, easily into its interface in a way that could also potentially sense the users interior and exterior environments. Also a huge idea if anyone wants to follow that up. If the app listens, they might try to manage incorporating a number of ways a user could provide both more information to its system and more uses for it in a more explorative and exciting way. I believe this app has a huge heads start. 95% of my flowers and plants inside have survived and flourished since I starting using this app. And those that didn’t survive, I would blame on myself having overwatered or been oblivious of their care. This app has been a huge help. Get it.

Diagnose problems and info for your plants. Great species lookup feature and diagnosis with suggestions to keep your plants healthy

Disappointed. I paid the $69.99 cauze I have over 100 house plants. It couldn’t identify even some of common ones, I even had one that was covered in mealy bugs and it said plant is healthy thrive on little buddy!! Then I sent that pic to the “experts” a week ago and never heard nothing back. Then it was saying I needed to spend another $29.99 on another add on.. pfft.. got a refund through Apple. The idea is nice if it worked.. like on the adds, where it tells you the plant needs milk or magnesium or coffee when it’s got certain problems……but for charging that much the app should do more then remind me when to water.

Great app. Helps me learn different methods to caring for plants that I normally would be clueless.

Stole my money. Charged me when I signed up for a free subscription. Doesn’t work to identify plant at all .

Not all houseplants are identified. 3 of 6 plants could not be identified or miss identified. Not sure if this app is worth all the money spent…. If a plant is not exactly identifiable in the photo identification, At least have more plant options that it could be matched to certain characteristics that then can be considered to be your plant💁🏻‍♂️

Cher pour l’utilisation. Cher pour l’utilisation

Subscription fee is not clear and it’s hard to cancel. I had a hard time finding where to cancel my subscription after I realized that they did not cancel the subscription the first time i cancelled. 50$ later I had to cancel it through apple

Subscription price difference?!?. Three different prices for the same subscription Ranging from 49.99 to 279.99??? Won’t let me upload pics to show

Money. Great app but you can’t do muck without a subscription 😡

Decent. Has reminders. Can get around paid versions depending on the care your plant needs.

Bad advertising. Not at all what the Instagram ad made it seem

Paid app please don’t download. Paid app please don’t download, waste of time 🤨

Not great and expensive, not worth it!!. It’s 9,99$/week!! And doesn’t work great. They want to push the lifetime subscription, but really 9,99$/ week is obscene, better stick to Google… and the trial period being just 3 days doesn’t give much time to cancel it.

scam. scam steals 10$ from your a out even if you tey to get rid of it evry week

Plants 😊. I love all the information that this app provides! It helps to keep your plants growing nice and healthy. I found out one of my plants looked sick, which I thought was pretty cool! Especially for people just starting to plant… like me.

Fraudulent Billing. The app is fine. I enjoyed it and purchased a lifetime premium membership. I’m now being charged a monthly fee in addition to this. This is fraud and I have reported it to Apple.

Great App!. This has been a game changer! Must have for plant lovers!!

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Great for a novice. I don’t have a green thumb so I found myself constantly sadden by all the plants that didn’t make it in my care. When my mom passed me and my brothers each took a plant that she had in the house. All her plants were healthy and beautiful, but the one I took died in 3 months and the plants my brothers took was still thriving. I had to find a way to stop being a plant killer and this app saved my emotions and sanity. Now I have 7 indoor plants and they are all thriving in my care thanks to this app. The reminders and ability to ask the botanist questions is just what my plants needed. As for the AI to identify plants, no issues. When I buy plants I keep the tag name to make sure the app identifies the plant correctly. Sometimes it will have a different name but it’s the same plant. My only ask is that the app can allow users the ability to create special reminders outside of the standard reminders. Other then that, great app!

Subscription Scam. Wishing I could rate this zero stars. While trying to diagnose an issue with my African violet, I decided to give this app a shot. In order to get any feedback specific to my plant, I had to sign up for one of the premium subscriptions with a “free trial.” I signed up, tried their diagnostic tool, and found the results to be utterly useless so I immediately canceled my subscription within the app. Three weeks later, the in-app cancellation section still lists my cancellation as “initiated” and they have twice charged me the $7.99 weekly subscription fee. This app serves up generic information after promising personalized recommendations and maintains scam-like subscription management practices. You’ll get better results with a Google search and save yourself a headache in the process.

Does not diagnose the problem. I had a bad bug problem on vegetable plants and subscribed to the 3 day free offer but diagnosing a problem was not included until after the free trial. So I bought the annal subscription as I didn’t want to wait. First the app mis-I identified my kale that was being eaten by bugs as a different plant which could easily happen as the leaves. were being eaten away. Then after buying the annual subscription I sent 2 photos in and was supposed to hear back via e/mail from a botanist within 24 hours and did not receive a reply. So it was useless. Then trying to request a refund thru Apple was not an easy task either. I got charged twice by mistake as well. They cancelled my subscription so I am hoping I got a refund. Have not checked my credit card statement

Be wary of free trial. The app itself doesn’t perform the way the ad leads you to believe. You can take a photo of a plant and it will give you best practices on how to care for that species, but if you want specific feedback on how to care for a sick plant, they will ask you to pay more to submit your problem to a botanist. The free trial is also designed to basically just sign you up for a subscription. The user has to sign up for a subscription before it will give you the three days free. They say they will give you a warning before your trial ends so you don’t get charged, then they don’t. Then when you cancel the subscription and ask for a refund you get multiple form emails from different people saying that they can’t give you a refund. Poor user experience and really bad customer service. I’m a hard pass on this app.

Charged During A Trial?!. I subscribed to a premium package with a 3 Day trial - and asked that I be notified before the trial ends- but was charged immediately. After cancelling, it’s indicating that I will have to finish the week out. I’m not okay with being charged during a trial and I would like a refund. Update: I am highly upset. Customer service refused to refund me and tried to convince me that it was my fault that I was charged before a trial even began. Also kept trying to offer a lifetime subscription for a discount- which I do not understand! DO NOT SUBSCRIBE THINKING THERE IS A TRIAL - YOU WILL LOSE YOUR MONEY AND THEY WILL NOT WORK WITH YOU. They will email back and forth until you are exhausted. By the way: the App doesn’t provide any more info than you can find doing a quick google search. NOT WORTH IT. The company is trash.

Headache to cancel—don’t waste your money. It is not a user friendly app and it freezes a lot. When I cancelled my free trial, it kept my subscription and charged me. Then I went back to “manage my subscription” and it said my premium subscription was active and there was no option to cancel it. They also would not refund the money. I sent a message to customer service and they told me that they had no control over the subscription. To cancel it again. So I looked at it through Apple— no way to cancel. Back to the app, no way to cancel. I could only read her answer through my email— the feedback area would lot load the conversation. I had an idea to delete the app and when I did, Apple gave me a “manage my subscription” option. Then I was able to cancel it. I’m going to keep an eye on my bank account though.

Can’t identify any of my plants. I don’t write app reviews often, actually ever. However, I was really excited to get this app and I got a targeted ad on Instagram for $20 so I thought “yes I’ll try it!” (BTW I’m 40-something, pretty app-savvy. My husband is a tech guy and we’ve been apple iPhone users since the very beginning.) Since purchasing it has not identified a single plant of mine correctly, I know this only because I still have my plants in the Lowe’s labeled containers I purchased them in. The app continues to tell me to “move phone closer” or “ it looks like a plant” but never actually identifies it. Sometimes it will identify a plant but by the incorrectly. I’ve tried it on 4 different plants so far. I purchased to help a dying succulent. The app thinks it’s Spanish moss lol, which it isn’t. So not knowing what it is the app can not tell me why it’s dying, soil, light, water, fungus… I am REALLY glad I only paid $20 and not the full $100 or whatever the full price was. I’m hopeful future updates will correct and improve the functionality of the app. I think it’s a great idea if it worked but so far google has been 100% better. Giving a 2-star because I do like that I can type in my plant’s species and save it to read the info at a glance.

Worst app ever. This app is an expensive timer with some articles you can get on google for free. Beware of useless in app purchases and horrible customer service. I paid 20 bucks to speak to a specialist that gave me useless advise I already knew. There was nothing they said that was worth it. I even accidentally submitted a request twice because I didn’t know the first one went through. No confirmation, no nothing. I complained and they said no refunds, no credits for the future. Nothing. To get the app to tell you if my plants are sick is a process and stupid. I tried one of the suggestions on my plants and now all the leaves turned white and are falling off. This is the worst app ever. I already contacted customer service. About three times to be exact. They didn’t help me then and they won’t help me now. Still worst app ever

Does not identify plants. Overall, download a different app, there are so many plant identifier apps and this one is not worth it. I had the 3 day free trial but got busy and didn’t thoroughly check the features in the app, or read the reviews. I went to delete it on day 3, but they got me with the $20 lifetime package. I figured it can’t be that bad… well, if you already know the name of the plant, then it isn’t so bad, but if you don’t, then good luck trying to get it identified through the app. It couldn’t identify almost all of my house plants (and I have over 20) and one of them wasn’t even in its system at all! If you can manually enter the plant name yourself, then the care plan and information seems to be pretty good so far. Guess I have no choice but to keep using it to get my money's worth lol

Worst customer service. I tried this app out on 3/27. Tried to identify issues with a plant I was having and it gave me about 12 things that could be wrong. I had signed up for the three day trial but it automatically switches to pay after three days at 6.99 a week. I immediately went into the app about 30 mins later and cancelled. It then said I needed to cancel through the app. I then proceeded to contact customer service that day and tell them I wanted to cancel. I’ve been going back and forth with them for weeks. It’s 4/12 and it’s since been twice that I’ve been charged 6.99/wk. They now tell me that if I want a refund I need to go through apple. I am warning anyone who wants to “try this out”. What a waste of money and my time. They say it’s successfully cancelled now. We shall see.

SUCH a SCAM!. Thought this was a one time purchase but it’s an AUTOMATIC subscription that costs $6.99 EVERY SINGLE WEEK!! I understand I didn’t read the fine print, but when I realized I went into the APP the cancel my subscription. In the app settings there was an option to “Cancel Subscription” which I tapped then confirmed when another window opened asking if I was certain I wanted to cancel. I tapped Yes/Continue then the “cancel subscription” option disappeared and I couldn’t select it anymore. Finally thinking “okay, whew, I’m done with that!!” , was surprised to see another $6.99 charge the following week! Went back to the app to cancel again, but, wait the cancel subscription button was still missing . Anyway, finally had to cancel from the Apple account, and fingers crossed it actually is canceled now. What a freaking headache!! SUCH A SCAMMMMMMM!!! Don’t buy and I would NEVER RECOMMEND TO ANYONE! The app was okay at best, it didn’t even tell me what was going on with the brown leaves on my plants! 😡 $50+ later!!!

I’ve asked for money back haven’t got it. I’d like my money back and to change the stars. It told me It didn’t recognize ANYTHING 100% of the time. Then the ones that I triple, quadruple checked finally came back as the w ring species 9/10 times. Other than simple things Like Basil (not not specific branch of species) same with every other plant I looked up off my own- I have many! And they ALL said they didn’t know what they were until in tried and tried again just to find they were rarely partially right. Why try at a Plant hobbies app if you’re not into it? Plus the app gives you zero to little help on what to do if you’re actually looking for further information for your plant other than giving a water. Even then... identify your plants and it will show you when to water FROM THAT DATE... no other information. A plant app could always take about propagating, shearing, giving, diseases. But it gives a range of not much for $50?

Definitely helps me save my plants!. So I downloaded this app from an ad on Instagram while crossing my fingers hoping this would help me save my lilies or at least tell me what I was doing wrong. Let me tell you something I went from being known as the plant killer to the girl with the green thumb lol. There botanists are really knowledgeable and will give you all types of tips to save your plants! The only thing is with the AR scanner it will sometimes give you the wrong plant so I suggest just taking the picture yourself and sending it to one of the botanist for help. But except for that I absolutely love this app!

Teach me, don't tell me. I am mostly satisfied with the app, but I am frustrated by the lack of explanation. I am new to plants, and do not have the green thumb I'd like to, but was hoping this app would help me get there. I wish there were explanations of what each plant needs. My ivy has a note to "mist" it, but I have no idea what that means. I had to go searching all over Google to find any answers (most of which were not the same). I have paid for the lifetime premium subscription, so I would hope this would give me more information about each plant's care plan, not just when it needs water. How much water? Why do I need to cut a plant back? How should I cut it? Etc etc

Terrible app not at all accurate and horrible customer service. Downloaded the app and signed up for the free trial which didn’t work at all. The app kept saying my plants were alive while they were clearly dying, and couldn’t even actually recognize what plant it was looking at. I thought I unsubscribed for the free trial, but then noticed I got charged a monthly fee. I tried to contact customer service for a refund and to cancel my service because I couldn’t figure out how, and all they did was refer me to another plan I could purchase from them and didn’t help me at all saying it was my fault for not unsubscribing to the trial which I attempted to do but did not succeed. I asked the representative to cancel the account for me atleast and she couldn’t even do that then finally gave me instructions on how I can cancel my subscription.

Cool tool but shady subscription model. Totally love the idea. The app isn’t bad. But I downloaded it thinking it might possibly be helpful, and it wasn’t helpful enough so I cancelled it. (Mostly my own fault it wasn’t helpful, but who cares? If it isn’t worth it, it isn’t worth it—even if it’s my fault) Then I get charged again. Somehow they have the setting so I only have an obvious option to cancel the one type of subscription, but they maintain the monthly fee. I had no idea until they charged me again and I had to dig around to figure out that it was a monthly fee I somehow hadn’t noticed. Cool app, crappy subscription ethics. I won’t be coming back.

Save your money. If you’re curious like I was, do the free 3 day trial so you know what you’re buying. I was tempted to do the $50 one-time lifetime subscription (loads cheaper than $40 every year, right?). But thankfully I decided to try it out beforehand. First thing I tried to do was snap a photo of my senecio to identify and it failed. It thought it was a Calla Lilly. I searched for the plant type since I did know what it was, and have been having trouble with it. The photo-taking to identify problems was not helpful. So I figured I’d try the “ask a botanist” feature, only to find out that costs extra beyond the subscription. Sorry, no. I’ll just stick with trying to google my issue. I may have kept the app if the ask-a-botanist feature was included with the subscription, otherwise it doesn’t warrant a subscription model, maybe a one-time purchase of $5.

This app is a scam. charged 2days after I cancelled membership. If I could give this app negative stars I would. I was really enjoying the free version of the app and decided to used the trial after one of my plants was looked a bit off and the app said it was sick upgrade to see more info. Upgraded then was told my plants were fine. So I played around in the app fora few min and cancelled the subscription. Low and behold 3 days later I was charged for the pro version. Checked the app and it was showing pro with no way to cancel again and only purchase an annual membership. Contacted customer support and was told I can have a discount on a membership and wouldn't have been charged without consent and must not have canceled the membership. I know I did. I literally got notifications for it.

Waste of money!. I downloaded the app for help in diagnosing the plant I received from my work when my mother passed away. I wanted to replant it but didn’t want to kill the plant if I needed to wait so I tried three separate times to determine what kind of plant it was and it gave me a different type of plant each time. I don’t have a green thumb so I relayed on this app to help me because I didn’t want to lose this plant. I subscribed for the first week to see if paying for a week might help in this plant diagnosis and it didn’t. I turned right around and canceled my subscription but yet I’m still being charged the $7.99 and when I try to check my subscription status in the app, it just says “cancellation initiated” and won’t let me go anywhere past that point for any date of cancellation or confirmation. I just wanted help instead got another app after money.

Wanted to LOVE. I downloaded the app hoping to have help with my plants but unfortunately you can only have help with three of your plants it’ll identify all of them for you but you have to pay $200 for unlimited use or like eight dollars for a weeks worth of use for them to help you with diseases and keeping your plants alive. I can’t afford to pay that much I was hoping for at least a hint to what I could do without having to pay. If you have the cash it’s a great application to use but if you’re limited on funds you’d be better off using Google. I use an app called plant identifier and from there I can Google everything I need to keep my plants alive rather than watching five advertisements a minute trying to even identify a plant. Thanks but no thanks I’m moving onto the next app.

Not worth it. As other, I have had a hard time keeping track of my plants as I was adding more to my collection. I have followed all the instructions as they have it, but unfortunately I have been the black sheep. More than 60% of my plants have died. I never find the right plants. When ask to add it my request get ignored. You have to pay over to identify illnesses they don’t have in their database (almost none) and they never match as your plants symptoms. So, you pay a full fee once, but you still have to pay to try save your plants. Apple camera does the same o better job detecting plant. Regarding the watering, you could set it up in your calendar and you’ll get notified as well. Details and so, still you go online for those to learn more even if they give you theirs. I certainly haven’t been lucky with this app.

Decent app. I have a pretty green thumb, done my fair share of gardening, transplanting, etc, but was kind of worried when I started growing hemp as I wanted it to be the happiest it could be but it was a plant that I had absolutely zero experience with. I started growing about two and a half weeks ago and was incredibly worried I may have been killing my plants. I decided to take action, googling ways of diagnosing my plant brought me here, and from here I’ve mended them back to life with the help of this app, which told me perfect lighting, when to water, when to prune, when to feed, etc. This app saved my plants, and me. THANK YOU! (only reason why its not 5 stars is because it is just a tad bit hard to navigate the app, its a 4.5 from me)

It’s pretty good, but not great. I like the apps reminders and the interface is cute and simple to use, I just dislike that you have to do a little bit more digging to find more information on your plants and that there’s no separation between your wishlist of plants and plants that you actually own (I guess I could just not put things on my wishlist...). The only thing that could make this better is if I could use the pictures that I took of my own plants to differentiate between them in the “my plants” tab (which would be helpful if you have multiple of the same type of plant in different areas because some were having problems that others are not).... but overall it’s a pretty decent app.

Good prospects. There are parts of this app that are better than Planta but it still needs improvements. It was hard to identify one of my plants, which Planta did misidentify, although when I tried it was just a baby plant. I really like that it tells me exactly how much water to add and it has geolocation. I don’t like that it asks me to suggest when to cut or fertilize, but it does suggest that information in the description. I think it would be a good companion to Planta but the membership is quite expensive. I would like to see how it develops as more use the app because it is incredibly promising, and I would strongly cobsider using it over Planta once my membership ends.

Great for remembering. That’s about it.. I am new at plants and wanted to figure out a way to keep them alive so I got the premium service. The app is great at identifying plants, and reminding you when to water them. That’s basically where it ends. When you try to diagnose your plant you get basically one of four options EVERY SINGLE TIME: anthracnose, gray mold, sooty mold or black spot. It does NOT tell you if you are under watering or overwatering or what the issue is. It does give you the option to “ask the botanist.” Which requires that you pay 20 dollars per plant (on top of your subscription). Fine I did this because I didn’t want to lose my plant even though the plant itself wasn’t worth 20 bucks. The botanist just said keep watering and wait a few weeks. Here we are a few weeks later and I have no idea if she’s coming back and will survive. If I want a follow up, I’d have to pay another 20 bucks. The app is cool for some things BUT there is certainly false advertisement going on. Prepare to fork up a lot more money if you want to get actual advice on how to help a struggling plant.

A bit misleading…. The idea of the app is good, however the ad seemed as though with the premium subscription you would be able to diagnose a plant that may be having issues. This isn’t necessarily the case… it does have an option to submit photos to diagnose, but it only provides possible issues. I’ve done this for 3 different plants and NONE of the issues it provided were the actual real reason for the sick plant. You can submit for additional assistance, however that’s an additional charge each time. Also, they want you to pay each season for seasonal tips for your plants. So, the premium subscription is essentially just to let you know when it’s time to water your plants, which for me isn’t necessary or worth the cost. I personally haven’t found much value in this app.

Useless, expensive, deceptive, fake reviews, buggy.. This app doesn’t offer much info if any beyond what you can find online. You’re better off asking a question on one of the plant-related subreddits if you have a specific care question. None of the features justify the steep price of the subscription, and the “ask a botanist” feature incurs an extra charge. It’s highly suspicious how the five-star reviews tell lengthy plant narratives but don’t really speak to the app itself. Instructions in-app say to cancel the trial by turning off auto-renew in the app’s settings, but this option does not appear anywhere in the app’s settings. The take-a-photo feature for diagnosing plant health issues yields unhelpful results & fails to save the photos when transitioning to the ask-a-botanist feature.

Super disappointed. This app has great features that work well but you can never see when you’re being charged what you’re being charged for and why. I even tried to speak with support and they were no help. I paid $20 for what I thought was a subscription but it was to change how I view the app for 3 months. I asked for that $20 to be applied to my subscription, after I already paid $7.99 for the weekly subscription. So I could move forward with the app and continue use. No direct answer or response. Even a simple “no, we can’t do this for you” would be great. Instead I received an automated response. So, I Tried cancelling my subscription and taking my payment info off of the app but I’m yet to receive a confirmation page saying it’s canceled or an email saying my subscription has been canceled…

Billing me after canceling my subscription. I only did a 3 day free trial and after being unsatisfied with plant identification I canceled my subscription before the free trial was over. To my surprise, they still keep trying to charge me. Very annoying and inconvenient. Edit: The developers responded and in the response they add, “We want to note that all charges are applied after your approval.” Which is a big lie. I am getting weekly emails from apple billing that this app is still trying to charge me even after 1.) canceling my free trial and subscription and 2.) deleting this app. Now I can’t even re-download this app to check my subscription status until I update my payment method so they can charge me for a free trial I ended sooner than the trial time. And all without one single message or email from from Plantin. Sounds like a scam to me.

Not for use outdoors. Was pretty excited when I found this app. I have three acres and planned on using it around my place to identify various plants growing wild to make sure non of my livestock had access to anything toxic to them. But the first plant I went to check came back with no result. I tried a few times then found a few more of the same plant and tried those thinking maybe that particular plant was just a bad example. After doing 4-5 with varying results of either non found or multiple possibilities, non of which looked similar to me. I don’t keep house plants so I can’t review if it’s better for that or not. Maybe it’ll get better with time I bought the lifetime deal so I guess we will see. If you have the idea of wondering around checking out wild plants I wouldn’t recommend this one.

Didn’t allow me to cancel my subscription. I downloaded this app because I was curious. My immediate impression of the software is that it is underwhelming and gimmicky. I felt pressured to consult with a botanist, which requires a subscription. So with the promise of a 7-day free trial that can be canceled anytime, I signed up. Mistake. I requested to cancel the subscription immediately after signing up. Instead of cancelling the subscription, Plantin “initiated” my cancellation. 6 days later I received a $7.99 monthly subscription charge. Not a great way to find out that my cancellation was never completed or outright ignored. I requested a refund though the App Store. Immediately upon submission of my claim to Apple I received a notification from Plantin that my subsection was canceled. The whole experience felt scammy. Love plants but wouldn’t recommend this app.

Great for Beginners!. I work in a floral department in a warehouse and sometimes get to take home plants that we’ve had in inventory for too long. So more than often these plants are on their way to getting old. So having an app that can help diagnose what is wrong and giving details on how to help nurture the plant back to health is amazing! Especially having it at my fingertips. There are so many great things about this app, from the wishlist feature, to seeing how popular certain plants are, adding plants to your board that you have, and the search feature! I could go on and on but I’m telling you it’s definitely worth the download ☺️!

Please add search filters. It’s overall decent. One suggestion I have is that there should be a way to filter results. Flowering, vining, shrub/hedge, tree, fruiting, and especially by HARDINESS ZONES. A lot of times I’m looking for plants I could possibly use for landscaping only to discover it probably won’t thrive in my area. If there was a way to filter options there would be a lot less disappointment and I feel like it would be a lot more useful than as it stands now. I don’t need an app telling me to water my plants more than they ever require as it does, so the only use it has is identifying plants, but that doesn’t help me when a new plant isn’t right in front of me

So far so good. I’m just starting out on the free version, to help me manage my house plants bc I just have too many! I’ve tried so many different plant apps and none have had all of my tropical/exotic plants that I’m attracted to-being of no use to me! I also live in a very rural area and buy the majority of my plants from Amish green houses. It’s not uncommon that they don’t know what the plant is making care very hard to research! This will definitely be the plant care app that I pay for! I will update this review if there is a plant that I have that the app can’t find/doesn’t have, just download it-you won’t regret it if your a plant parent!! 💚

Wanted to give five!!. I’ve been wanting to garden for a while now, so I bought four plants and downloaded this app, hoping to use the free trial and see if I like it. So far it’s very useful! I’ve scanned my plants and it’s gotten them all right, and then it gave me a description, history, and it came up with a plan for my plants! It sets reminders for you and let’s you talk with experts about any questions you might have about your plants. I’m only on the free trial, so I’m going to give four stars, but I want to give it time to see if there’s anything bad about it. I want to leave a 5 star review if this app continues being great and helps my plants thrive!

Don’t bother with this company. Wow I am so disappointed. I originally downloaded this app to try to figure out what was going on with my plants. After downloading, I quickly realized that you could not get any answers without a membership so I subscribed for the free trial. Before my free trial was up I tried to cancel my subscription only to be left on “initiated” and I ended up being charged. I reached out to the company using the “feedback” feature and never got a response. I then tried to email the company and never heard back yet again. I just was charged a second time for this app that I have tried to cancel with and cannot get in touch with anyone. Save yourself the headache and money and do not bother with this company. After reading reviews it seems I am not the only one who is having this problem.

Meh. Ok so I was recommended to use this app so I can take better care of my plants. First it totally helps! I’m such a better plant mom simply because I know when to water.I believe the reason is for the reminders. In hind sight I could have set up reminders on my phone and saved the heavy price tag. The rest of the app is not really used. I frankly regret purchasing it. This app could be so much more!!!! They need a strategy, a solid roadmap with useful features and partnerships. Also, I get ghost notifications to manage my plants and when I go into the app there is nothing to do. Funny... is this a way to boost the data on app usage so it looks better than it is? I’m underwhelmed with this app. Hoping for someone to take the reins on this and improve it.

Doesn’t identify plants ever time. I subscribed for a 3 day free trial on May 27, 2023. Was excited. Started checking the plants and discovered that at least 1/3 of what I was downloading was identified incorrectly. For such a high price this is unacceptable. I also read quite a few reviews where people shared that it was very difficult to cancel the subscription, that they were charged even after cancelling and shares of poor customer service so that really made me feel uncomfortable so I went ahead and cancelled it immediately and took photos to make sure I have proof just in case I have the same problem. I really hope not. I was really hopeful to have an app that would help me garden but incorrectly identified plants for 7 bucks a week is a no for me.

Cool Aid. The app provides helpful info for treating typical plant diseases, but I’d like more information with plant growing, such as types of fertilizers or specific catalysts for plant growth, perhaps info about lemons in soil. Maybe the app has this feature, but maybe it’s not user friendly enough for me to find it. I also like the identification system, but it definitely needs a bigger library of plants, maybe including trees, peppers, or other types of vegetation. The identification system also could be more accurate, return the correct plant after taking a snapshot. But I guess… for most Home Improvement store-plants, it’ll work.

Easy to use app. I found this app as I was trying to find out what happened to my roses. It’s been raining a lot but also, we had some really hot days in Boston. My zone is 6a. The app helped me identified the issued was related to water, which surprised as I’ve been very careful and thought it was aphids or something else. I love how the app explains everything in details and suggests on ways to heal the plant. It also happened that after I took a photo of one of my plants, it didn’t recognize it and showed me something different. My recommendation is to get some light and focus on your leaves.

Not accurate at all!. I just bought ~50 plants at a large plants sale. I wanted to see how accurate this app was so I picked the plants I knew for certain of the common and scientific names. Out of the 10 plants I scanned (and rescanned, just in case), only 2 were even close to accurate. I say close, not exactly accurate because it gave me 3 potential options and the closest one is the same species but different genus. I gave 2 stars instead of one because it believe the app does other things aside from identifying plants which I haven’t utilized yet so I can’t comment on those. I am vastly disappointed in this app. I’m sure the developers put a lot of work into this app but what good is an app that doesn’t do the job it advertises?

Misidentified many plants. I have 2 mulberry bushes, one has leaf discoloration so I wanted to try this app to diagnose the problem. But after taking 5 photos, the app can’t even identify the plant correctly! It gave me 3 different names of what it thought it to be, all wrong. Clearly not worth the space on my phone! Also, it identified a large mushroom first, as a mallow, then as a walnut tree!? I’ve used several plant ID apps, this one is the least accurate, by far, misidentifying at least half the plants I searched for. On the up side, and what made me interested in this app, when it does accurately ID a plant, it also gives a helpful diagnosis of problems the plant has. It highlights the problem area, like a discolored leaf, then gives several possible diagnoses and how to remedy them. It’s still up to you to figure out which of the possible problems the plant has though, ie a watering or fertilization issue.

If you don’t buy the subscription, the app is worthless. This app stalked my IG feed so I thought I’d try it. The app is free but some of the features within the app are not. For example, to determine the type of plant you have, is free. However to determine how to care for the plant requires a subscription. I didn’t buy the subscription. Unfortunately because I didnt buy the subscription, the app no longer functioned properly. The app would no longer allow me to use the function to tell me what type of plant I had and instead the would simply freeze on the subscription page. I would close out of the app all together and log back in. I did this several times but to no avail. I would take the picture of my plant and ask it to tell me the type and instead it would take me to the subscription page and freeze there. This app isn’t worth the trouble hence my one star.

Not great at identifying, scammed us too. I tried the free trial but realized it couldn’t give me a specific diagnosis or plant ide to fixation so I canceled it. Then come to find out (after going through all of the process of cancelling—answering their “why” questions and denying the cheaper deal they offer, etc), that when I thought it was cancelled it actually wasn’t, because there was some link I had to click on. I also enabled the button to alert me when the free trial was ending and it never did alert me. When I realized I was being charged for two weeks, I went in and attempted to cancel again—after which it still listed me as active. When I wrote to them they refused to give me a refund and told me they are unable to cancel the subscription on their end. Hopefully my cancelling actually worked this time. Do not sign up for a free trial, it ended up being $$ for nothing.

Don’t ask for expert help. I paid them to help me figure out how to help my sick plant. I have been growing flowers for 20 years. I finally got stumped and needed help. I sent them pictures and explained my issue. The turn around is supposed to be two business days. I didn’t get a response until I emailed going where my response. If I don’t get one I want my money back. I soon got an email this morning that was a simple copy and paste saying how temperamental and care instructions on how to take of my flower. It didn’t even address my flower being sick and how to help it. Just make sure it’s watered correctly, weather and blah blah. If it was that simple I would have my other flowers of the same kind sick and dying as well. 1 out of 6 is sick and dying. I asked for help and I got care instructions like I don’t know what I’m doing.

The App Is Average. Nothing remarkable stands out about this app. The app is like every other, might vary in options of plants as well I’ve noticed the same species is in there with multiple common names (as if the plant was different species) I couldn’t get to far in at the initial start a bit of overload with the adds for this app “premium”. I could only add initially 3 of my plants and if your looking for an app I assume you have more then 3 plants so less your ready for another premium… I do like how there are some not all aquatic species of plants like I was able to add my Java Moss cultivation which out of all apps I’ve used so far doesn’t include that so kudos to that. Wish there was more to it but decent beginner app for sure.

More like a waiting period than a trial period. I signed up for the 3 day trial, because I was super excited to see if an app might really help me not kill every plant that finds its way into my home. However, there is literally nothing you can do during the trial period. Assuming you water your plants on day 1, which is the only option if you expect to use the watering schedule in the app, you won’t water them again during the trial, so you can’t see how the app helps you remember to water. If you try to diagnose a plant or ask a question about one of your plants, you get a message that says you must wait until the trial is over and pay for a membership before using that feature. It might be a cool app, but I’ll never know, bc I won’t pay a chunk of change for something I don’t even know if I’ll like. Big disappointment.

What is the point of the subscription. You still have to pay to change color them in the app. It’s $3 per bar/tab to change colors. You have to pay $20 to get any real help. You have to pay for any and every little thing on top of the subscription. It’s ridiculous. The diagnosis feature doesn’t work right. The plant identifier doesn’t work right most of the time. It did a couple of my plants right. It’s not worth the subscription because you still have to pay fees to do something as simple as change colors!! You can “start a journey “ or season pass for $20 but it doesn’t tell you what that means or what you are paying to do. All in all I have no idea what I paid for and haven’t found anything that I could not do with Google and a calendar. I will update this if I figure it out. -_-

Saved!. I had planted multiple(20+) seeds in a tray and used small tabs with their names next to each. Tray auto- watered and lighted while I was away for holidays and when I returned (3 weeks) , I had a bunch of healthy looking plants but the tabs had floated away or print had washed away…I had 20 plants and did not know what they were. I am new to gardening but when I saw this plant identifying app, I ordered it. It works great! I take a picture and app immediately identifies plant plus I get growing instructions and can make planting schedules…haven’t gotten that far, still learning. This app saved my plants and my interest in gardening. Thanks! Pam

App developer doesn't reply and they will rip you off. Started a free trial of this app to see if it would be something my wife would like for all our houseplants; the app didn't really work as expected and seemed like it was collecting WAY more data than was necessary for a plant ID app. I ended my trial and moved on with my life. Several weeks later, I see a $30 charge for PLANTIN on my Apple receipts. There's no way to manage your subscription to this app through iCloud - which is a big fail for Apple; why wouldn't that be REQUIRED for paid apps on your store?! Contacted the developer through their website and have received no help whatsoever. You can't even report the app or developer via Apple, not can you request a refund because it's "not available" for the app. Way to really lower the bar on every front...