ESPORTA FITNESS App Reviews

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Club employees. I have been very impressed with the friendliness and work ethic of the club in Lexington, Kentucky and Bradenton , Florida. Always helpful and keep the clubs nice and clean. DP

Can check in with mobile. I used to be able to check in with app before entering the gym, but now it does not work at all. Another thing that I find quite annoying is that the app would show I have a notification that there’s a message, but when I click the message section of the app, I then get a message stating there’s no message.

How to make a basic app worse. How is it you take a very simple app and make it even slower and more inefficient. Each time I go to the gym I get a “rate your experience” which does absolutely nothing. At least when it was owned by LA fitness it would prompted me to present my membership Id- this version doesn’t

Apple Watch compatibility. Please make App compatible to Apple Watch. Would like to enter club without having to carry my phone in. LA Fitness App worked on my watch…but since you changed the name of my club I was forced to use ESPORTA App…would be nice to check in using my watch again.

The app works fine but it needs a complete overhaul. The app is glitchy and the interface is old so just hire a new app builder and completely change the app

Used for checking in and reserving. It’s great for checking in and reserving a court but I don’t use it for anything else. It would be great if they would add a “my guests” submenu underneath the “check-in” menu so it’s easier to check your guest in.

Watch app. Would be better if we had it on the watchOS

Booking sessions / adding to calendar / or Notifications. When you go to book a class, I would like to be able to have a button that lets me Add To Calendar instantly. This would make things much easier for me as I need those reminders that I have a class. It would also be cool maybe too - having customizable Notifications (to your own settings) app reminders of those upcoming sessions. Thank you.

Does not open. Every time I click the app, it sends me to the loading screen for a couple seconds and then the app just crashes immediately. I’ve tried deleting it and redownloading it. Looking up the problem did nothing. The lady at the front desk gives me attitude every time I ask to sign in at the front desk with my phone number even though it’s not my fault the app doesn’t work. Seriously thinking about switching gyms at this point.

Definitely needs improvement. This is all over the place I can never find what I’m looking for and you can’t even see your balance or next payment amount just bank account info and they don’t even let you copy your long member ID. There is no possible way to update your login information and y’all just repeat options in your side bar. Take a look at EŌS or other apps much more useful. I’m better off using your website than your app that hardly works. Also add an Apple Card what if you have hardly any service and you can’t load the app.

Keeps crashing. Can’t open app, just crashes. Seems like I’m annoying the front desk person because I have to sign in by phone number. I should get the key card for free since it’s not my fault I can’t use the “convenient” app.

racist employees. (i’m 14)i was going to the gym to go hoop and my friend didn’t have guest pass anymore so the lady told me i couldn’t go in, so then i started to call my parents to ask for a membership and they said no then as i was leaving my dad came and scanned me in but he’s bald and white and i’m black and curly hair so once i was hooping she came back and said do you have any relationship with that man and i was old her it was my dad so then he told her that i was his son but she kicked me out cause we were being “aggressive”

It’s ok, Nothing special. When I belonged to planet fitness, they had a Calendar which showed you every time you went to the gym. I think that would be really cool so you can track your workouts but this doesn’t have anything like that after searching through the app

Precise location. The GPS club search does not work if you do not enable Precise Location. The search should work properly even if Precise Location is disabled.

Apple Watch support. I just logged in to the Esporta app after being logged in to the LA fitness app for years and was disappointed at the fact that AppleWatch isn’t supported. I loved the fact that I could leave my phone behind and scan in using my watch.

This app seems like a beta release that needed another six months of development. Its just slow and buggy for an app that doesnt really have a ton of functionality. Takes like 10+ seconds to open the membership card a decent amount of the time, and I randomly get “rate your visit” notifs more than 24 hours after Ive been to the gym which is annoying.

Terrible app. Difficult to navigate. Title says it all. Difficult to navigate and find what you need. App is totally worthless for account management. Cannot change password or get my membership tag number, which I need to change password on main site.

Very unprofessional.. Location near me always PACKED. They wanna charge me my annual fee and cancellation fee. They can run that cancelled card however many times they want. 😂💀guy was getting loud with me when I told him this ain’t what I signed up For. The Buildings look big. But so many stations crammed in a small area.

Might as well not even have an app. If you’re going to pay money to develop an app at least hire good devs. The app crashes all the time, bunch of bugs, and it’s also not user friendly in the slightest. I deleted the app and just sign it using my phone number at the front desk. Just have offline barcodes for paying customers that don’t want to download trash apps.

Esporta App. The App was great when I first started using it early last summer. But they have made repeated changes to the app since then and the changes have been for the worse. You can no longer reserve your personal training on the app because it does not work properly for that aspect. I also cannot check my hours that I have available for personal training which I used to be able to do previously. I’m not at all happy with the changes and I feel they need to go back to the previous version.

Apple Watch app available soon?. I’ve only been using the app on my phone for a few days but so far, so good. Wondering if there will be an app for my Apple Watch soon, though? That way I don’t HAVE TO have my phone with me to check in at the gym.

Basically Useless (I’d prefer a card). The problem with poorly designed apps like this is that it doesn’t do anything useful for me the user. Why not give me some basic info like: how often I’ve visited the facility? I know you keep and track this data for your own benefit. Why not offer it to me for my benefit? Basically useless app functioning as a virtual card for singing in to the gym.

Apple Watch integration. Developers, can you add an Apple Watch integration to allow for the login from watch. Such a convenience and most gyms have that nowadays. Thanks

It will take forever to cancel your membership. Companies want your money. A lot of people ambitiously get gym memberships, realize they don't want it anymore and want to get out ASAP with no penalties. So, they make it hard to cancel because they want your money. There are legal ways to do this online but they don't want to implement nor make it easier for you.

Outdated. This app all around NEEDS an update, they also need a feature where it tells you just about how many people are at the gym. Blink has that feature which was nice cause I could see in real time.

I will go out of my way to avoid esporta. As the title says, I will go out of my way to never belong to an esporta gym again. This may be the ONLY gym or subscription service in the country that still requires you to physically MAIL your cancelation if you're unable to be there in person. This is 2022, the ONLY reason there is to prevent online or even through phone call cancelation is because you're a greedy company hoping to create enough hoops required so that people are less likely to cancel their membership.

Terrible app. Most of the features don’t seem to work, and my specific gym never updates the group trainings so trainers that don’t even work there anymore are listed and the trainers that do work there get double-booked with personal training. Its overly complicated to use. Just all around a bad design.

Profile picture upload options. It would be great if we could update our profile picture on the app 🤔

Apple Watch Compatibility. Please consider and listen to your customers who would like the option to check in using their iWatch. It might do everyone some good if majority of customers didn’t have their phones to check in. I am one of those who would love to leave their phones behind when coming to the gym and not have to worry about losing or breaking it because it’s the only way I can check in to work out.

Good but can be better. I wish The app can show how many ppl are in each location (live). This will help members to choose what’s the best time to go. Specially with Covid. The locations should make member to check in and check out.

Apple Watch??. LA Fitness allowed checking in with the Apple Watch. This functionality is not available with Esporta. I don’t like having my phone on me when working out. It was so convenient to check in with the Watch app. Please add this ability soon.

Not enabled for Apple Watch. The app on the iPhone is not that bad. The really annoying thing is that it’s not enabled for the Apple Watch. Also, Esporta does not provide you with a physical key tag anymore. This means you always need to bring your phone to check in. Will upgrade to 4 stars once they solve this issue.

Does what I need it to do. Very simple app, works great. Would be cool to have an Apple Watch app to view membership card on there.

No class reservation link. This app doesn’t have a link to reserve classes we have to call the gym to have the staff reserve a spot for the classes which is a bit inconvenient, the staff direct you to the app, but it’s not available, please fix

Contactless checkin. After the last app update, I can no longer use contactless check. They have manual scanner which never work at first attempt. What a waste of time during check in process…. Even front desk person are having hard time using scanner.

Reservations. Would be convenient if pool lane reservations were added, just like court and personal training that are already available.

Could be better. I like that the app will pop up when I’m near the gym, however, the app freezes when making a court reservation it’s very annoying. I would give it a five star if the fixed this bug.

Scam. This gym on old north Hamilton road does more harm to your body than good. Equipment is so broken and out dated and they obviously do not care. I’m guessing they changed the name so not to be completely tied to LA fitness who couldn’t bother to maintain it. It’s the definition of a scam. The infrastructure itself is also a hazard. Ceiling leaks everywhere and floors rise with moisture. I would not recommend this gym or giving your money to any Esportas(LA Fitness) they need sued and possible jail time for neglecting to fix all the issues

Watch app. The app is pretty straight but it would be a lot better if they incorporate an watch app to make it easier at checking in the gym, and also since we in pandemic it would be nice if we could see a live update on how busy the gym is.

App is okay, interface is poorly done.. App is functional, but the interface is poorly done. It looks like either it was done by someone incompetent for the task or the company was rushing to get it done just to say they have an app.

Not compatible with Apple Watch yet. Would really like to see an Apple Watch version of this. Totally defeats the purpose of working out with only your watch.

Trash. This app is absolute trash. Keeps canceling my reservation for class then kicks me out of the app. Required me to create a new user name and password. Then kicks me out again. Repeated this cycle 3x. Had to use my desktop to complete the process. Now the app won’t register my information from the website anymore. 😩

Okay app. I loved LA Fitness and being able to check in with my watch app. I love the facilities and the location but I hate having to have my phone on my person when I’m working out. The LA fitness app had a watch app, and now I’m inconvenienced by having to navigate through the app every time I go instead of just using my watch.

Can’t download on multiple devices and membership card won’t work. Brand new member. Downloaded app to my daughter’s phone when at the gym and then tried to download app to my phone when we got home. Had to remove app from daughters phone and re download to my phone only to now not have my membership card work and no one at the gym knows how to fix it.

Meh…. Home screen layout could be better, way over crowded with things i seldomly use. A bit buggy too, i keep getting a message to update my info and i already updated it a week ago. Class schedule is helpful and i like im able To get updates on cancelations and changes. The check in history is usually incorrect and not useful for tracking your days at the gym. There are days that scan in that do not show up on my check in history at my home gym and when im visiting. I will be asking if i can just get a regular card to free up space on my phone.

Terrible app. Been a member for a Year and Every single time I check in it gives me issues! No matter the location. Frustrating because the Staff gives off this bothered feeling because it won’t scan. Ask me the same dam question every time “did you get a new phone?” No! You just saw me two days ago come on now…. But seriously bring back the keycards you can hang on your keys. Yes I know they have them for a $10 fee but yet when I ask for one they are conveniently never in stock. SMH.

The worst place to do business. When you go to sign up for a membership everyone is so helpful but the minute you want to cancel, they send you through all kinds of hoops and hurdles there is never an operations manger in to cancel the membership. The OM was over 30 minutes late back from lunch by the time I left. Don’t sign up for a membership with this place. They steal your money and make it almost impossible to cancel your membership.

A bit of a waste. If nothing else, this application, should at least properly record the days you go in and work out. It’s not accurate. Not at all. It is missing probably 30% of my gym logins.

Check in. They disabled contactless check in and it is a hassle now! Trying to open your phone woth your hands full of gym bag and personal items and the scanner never works. Line to get in and doors get propped open and it’s freezing. Used to be able to check in from car when I arrived. Looking for another gym. It’s like the militant Costco people demanding your card at the door!

Inefficient to use. There are too much things to improve in this app. 1. I wish I could add classes not only location to my favorites 2. I wish I could see weekly class schedules on the app 3. I wish I could get notifications after choosing favorite class to begin 4. I wish to calculate a calorie meter or step watcher tabs to use

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User Interface Design. This app has too much going on. The boxes are a lot, and it’s not the most natural home screen out there.

Apple Watch Link. Please link the Apple Watch so I don’t need to bring my phone in the club. The LA Fitness App is linked. Don’t understand why the Esporta app would not be linked. It is essentially the exact app as the LA Fitness. Hopefully you will fix this! Lesiks.

Missing most useful feature. This really needs a watch app for simple check in. I don’t bring my phone into the gym. The Apple Watch makes it totally unnecessary. The phone app is slow and clunky.

Apple Watch. It would be nice if this app was Compatible with the Apple Watch so we can just pull up the QR

Apple Watch. This app is not comparable with an Apple Watch - get out of the stone ages and get it fixed please

App doesn’t even work. Literally doesn’t even open

Apple Watch. Please integrate the Apple Watch feature. It’s a small feature I’m sure.

Compatibility. Not compatible with watches yet La fitness was compatible why can’t this one

Apple Watch App Friendly. Please make it compatible with Apple watch

Terrible UI and UX. This app needs to be redesigned. It lacks logic and intuitiveness. Get rid of unnecessary buttons, combine information where it makes sense, make it easy for the users to navigate. Less is more.

Cannot open app. I’ve tried downloading this app and every time I get it downloaded it just shuts me out

Need membership scan for Apple Watch. Need Apple Watch support

iWatch compatibility. Why are you folks do out of synch. If LA Fitness has iWatch capability why would you not offer this highly convenient application. Very disappointed. Samuel Ramdeen

Apple Watch. When’s the app going be available on Apple Watch?

Ray ray. I would like to use my Apple Watch to sign into my esporta gym club. But unable to do this I must sign in with my phone help me Thank you

Terrible. You cannot choose your own password and the app feels like it’s from the 1990s absurdly out dated and very hard to navigate

Terrible gym. Worst gym I’ve ever had the displeasure of joining for so many reasons. Think of any reason why a gym would be bad and all those reasons is esporta

Gym review. There should be an option on the app to make recommendations for ESPORTA to see, to make improvements.

VIP guest pass. I’ve only been able to use the VIP guest pass once. Every time after that, it won’t even show me any clubs in my area, or in my state at all for that matter. Please fix this bug

No longer prompts for contactless check in. No longer prompts for contactless check in and the scanner isn’t efficient.

Can’t download the app. I tried to update the app, and it would not allow the latest update to download, so I deleted the app and now it won’t load the app. My membership card is on the app, so I need it. How do it get it back on my phone?

Needs major update. App doesn’t even tell you how many visits you had. No widget for easy access to card. It’s completely useless app. You only need it for your membership card. What a waste !

Not Able to Reserve. Im not able to reserve a class. Doesn’t even give me the option and no one can help out.

Clunky. App doesn't list simple information such as the hours of operation at clubs.

Needs Apple Watch support.. La Fitness supports Apple Watch and from the looks of it ESPORTA’s application is created by the same developers so why is there no support for the Apple Watch?

Apple Watch. The application does not appear on Apple Watch. Boo

Meh. The ONE thing I want to be able to do is use my Apple Watch to check in at Esporta. Nope. Common guys. How hard can it be?

Need Apple Watch app. Why is there not an Apple Watch app, crazy having to carry my IPhone around the gym

Watch App. They need to add an ESPORTA watch app to make check-in easier.

Apple Watch compatible. Please make this app compatible with the Apple Watch. Had to switch from the la fitness app and now I am forced to bring my phone into the gym with me. Since this app is newer than la fitness, why is this even a thing?

Worst app worst company. Do not get membership if you want to cancel they will give you runaround

Bad user experience. Once you try to make a reservation that’s already filled, it takes you back a few steps and you have to start over.

False Advertising. Nearly a year ago it was advertised that ESPORTA would bring 24/7 hours. Yet they still haven’t even returned to pre-Covid hours. The place is always packed, weights are never racked, always a line for equipment but they hold the line on reduced gym hours.

The app works fine but it needs a complete overhaul. The app is glitchy and the interface is old so just hire a new app builder and completely change the app

Can’t even log in. JUST created an account and signed in with the info I literally just submitted, only to get another error. not sure what’s going on

Appears to be a security flaw. Both my friend and I have noticed VIP Guests of people listed on our apps that we do not know. These supposed VIP Guests also have similar names. Our guess is a hack of some kind.

No watch app..dissatisfied. ESPORTA bought LA Fitness. The old LA Fitness app had a Apple Watch app. Great do you didn’t have to carry your phone around. Let’s hope an update comes soon.

Needs to be able to connect to Apple Watch. I hate bringing my phone in and this app doesn’t let you connect

Needs improvement. I’m a new member at Esporta, and I really like it so far. I do,however, wish that through the app, we could see which machines are available at the gym and instructions on how to operate each one of them.

Constant refresh issues. I tried to schedule a training session and it wont stop refreshing definite bug

App is a scam. It will not allow users to change their billing information or cancel their subscription. The app gives a blank page giving no instructions. Fix it

Needs update. This app definitely needs an update. User interface could be more modernized with better accessibility such as a digital card for apples wallet.

Hard to use. Not well designed - very busy. You have to dig around for the membership card. Always delays my gym session as I am fumbling over this poor app to get inside….

Apple Watch App PLEASE. I would love to not have my phone on me. Please roll out a watch app ASAP.

VIP List not working. When I add a person my VIP list, they don’t get the email through this app. Please fix the feature ASAP.

Needs more work.. Please update for a new, clean and friendly interface

Membership Card. I have to press ‘view membership card’ three times every time and it is infuriating.

Apple Watch apps please?. It works but feels clunky. I hope they add Apple Watch apps so I can check in without pulling my iPhone.

TERRIBLE!! Stay away. Worst company you will ever deal with. Took me 4 hours to cancel a membership

Follow planet fitness template. We need a check in report of times and dates we came to the gym and also a crowd meter.