ShutEye®: Sleep Tracker, Sound App Reviews

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It’s alright. I do love this and I can sleep better, but I am really upset that I have to pay to listen to my recordings! I would love if the developers added an option where we could watch an ad to get the recording. I would totally do this. I speak for everyone when we say at least let us listen to our recordings! Maybe every night you sleep you get “tokens” and then you spend those “tokens” to listen to your recordings? This app is amazing and I love it, but the main reason I downloaded it was to listen to my recordings. Please consider changing the pay option for recordings. Thank you if you respond or listen. When this happens you WILL get my five star review. Edit: I got a notification that you guys replied but I don’t see it. Please improve the service. :(

Good app, but just one thing. I really enjoy the app. I love the mixed sounds you can use (my personal favorite is the campfire and ocean waves). I also really enjoy the alarm system because it's not very loud and annoying when you wake up. However I do have one thing that I don't like. I don't like that you need to pay to see your health risks. I got the app because the description says that it detects your risk of sleep apnea and other sleep risks. But when I found out you had to pay for it I was a bit annoyed. First of all, you shouldn't have to pay to see your health risks, that should be free. Me and so many other people aren't in a good financial position and cannot afford to pay every month, even at low prices. From a business stand point, I can see that you most likely include this in a subscription to receive money. But at the same time, the health and safety of your customers should be the top priority, especially in this kind of app. Thank you for reading my review, and I hope you consider the things I've said.

Needs an auto on function. The good thing about the app is when it works. It gives you interesting information. The problem is it’s mostly wrong. I think most people put the TV on before they fall asleep. That is counted as snoring. If I’m starting to fall asleep, I don’t want to have to stop myself, wake up, grab my phone and put on the app because then I’m up. There are other apps like “auto sleep” that you don’t have to do that with. I’m already having trouble falling asleep, so having to get myself to grab the phone to start the app defeats the purpose. it’s interesting that when I look at reviews, I see the exact same review from when I purchased the app. apparently, the developer only wants to show positive reviews and not try to improve the app. it counts the TV on as snoring, animals, and all sorts of noises so this app really is not for me. But they won’t allow you to get your money back so it’s just a waste of $20.

Nope. I’d like to know how it thinks I’m asleep when I’m up moving around carrying my phone with me. There needs to be a way to say “no I didn’t fall asleep in 17 minutes, I’m 43 and have never fallen asleep in 17 minutes, even when I haven’t slept at all the night before because I have raging insomnia.” At first I thought it was tracking my husband who falls asleep in seconds, but nope. We slept in separate rooms for a week. How am I asleep when I’m adjusting the phone volume or switching to a different recording to play? There’s no way to leave feedback when you wake up about how you slept or anything, just the three stupid emojis. Waste of money. After their response is like to update. Says if I don’t make much noise moving around it won’t register it. Let me clarify. I live in a house with 6 children. It is NEVER quiet. How much noise do I have to make? “Call the cops bcuz there’s an intruder” noise? Seriously. And again, I’m playing games on the phone the app is running on…yet I’m sleeping. The phone is being moved around…yet I’m sleeping. And apparently I sleep drive, cuz we went to the gas station once. Whatever. This app is pointless.

It’s fine. The app is actually pretty cool, I enjoy a lot of the features it comes with. The music and sounds offered actually help me fall asleep which is surprising and I have interestingly found out some things about my sleeping pattern. Now I will say though, as every other app, this one also is not perfect. I was careless the one night (no like literally my fault 😂) and set up my tracker in the middle of the night after waking up and falling back asleep, the app now thought that I had only slept for 4 hrs and I wasn’t able to actually change the time to the time I had fallen asleep so now I had “poor sleep” and suggestions on how to sleep better 😂. Same thing happened today, but opposite, I woke up in the middle of the night to give my son some medicine and grabbed my phone to check the time, I guess the app took that as a “ok she’s awake cause her phone shook” and I have now only “slept for one hour” which I didn’t realize until I actually woke up. I wish I could just change the time or disable the “shake to stop tracker” feature.

Not worth the money, but interesting. I’ve been using this now for several months. There’s a couple of things that really make me frustrated. One is in the recommended activities to do before going to bed. It has a guided meditation that you can’t select a different one. It has just one standard one that I am supposed to do nightly, and I cannot stand that one. I wish I had more of the other options that I could use to improve my sleep score. Also, when there’s a seasonal time change it counts the hours of sleep incorrectly. And, when myself or my husband because we are both using it have insomnia in the middle of the night there’s no way to pause the app to demonstrate that we are actually wide awake for a while. often it records instead that that was a period of deep sleep.

I have severe Sleep Apnea. I have severe sleep apnea, so a friend of mine suggested I try this app to see what happens when I sleep. It worked for 3 nights. Last night the app shut itself off. I restarted it at midnight and come morning I could not even open my phone. It told me the app crashed and it locked me out of my phone by saying phone is unavailable try again in 1 minute that 1 minute turned into 5. I was able to shut my phone down buy pushing every side button at the same time. To be honest I expected this app to be so much more. It doesn’t give you a sleep score and when it tells you that it tells you when you talk in your sleep and so on. It gets it all wrong. This app needs a lot more improvement in order to tell when your awake or Animal noises is me struggling to breathe. I guess the way I look at it is this needs a lot more work because it can tell you if you have sleep apnea or not. The first night it said I had mild sleep apnea but the next night was severe and the following night it was call a doctor immediately. Just so everyone knows I am aware I have severe sleep apnea. I can not wear those masks over my face I feel like I’m suffocating.

Less sleep since I installed. So first it says I was asleep for an hour and a half while I was on phone.. so to think it accurately records if I’m asleep or how light it is is already a stretch.. premium was beyond not worth it.. recordings were static and inaudible… and I am a person who has multiple alarms but to track my sleep after the first alarm takes forever to reset to show I’m still asleep.. and then I’m wide awake hours early.. today I have an interview I spent 30 mins irritated first thing in the morning cause of your stupid app… way to improve my sleep… I was driving it decided I should be in bed and started recording and counted that as falling asleep time cause my finger hit the notification.. never mind I closed the app.. if you can’t tell what I’m doing how can you tell if I’m asleep.. poor poor quality.. definitely not worth it

Great app, but…. This app has been super useful for me in tracking my sleep while in the process of adjusting medications! However, there’s one major problem that I have with it: it effectively assumes that the time between you waking up and you stopping the app is just you forgetting to turn it off. This has been a major issue for tracking my sleep quality, because a lot of the time, the actual scenario is “I woke up several hours earlier than I intended to, lay in bed trying to fall back asleep for two hours, and then gave up.” This results in the app thinking my sleep quality as lower on days where I AM successful in falling back asleep than the days where I’m not, which is obviously a major issue when my goal is to track insomnia. Would absolutely change this to 5 stars if the app developers added a way to tell the app whether you were awake but forgot to turn it off or you were trying to sleep the whole time it was running, and adjusted sleep quality accordingly.

This Isn’t Possible. People, stop believing this nonsense! I gave this two stars instead of one because I enjoyed the white noise options. However, when this app says you were in deepest sleep for the two hours you were *awake and moving around*, it’s bull. I made noise, they can’t claim I was “too quiet”. And the patterns of sleep were nearly identical every night, which is suspicious. There is NO WAY for any app based on sound to know where you are in your sleep. That’s ridiculous. And please, Shut Eye team, don’t give me your pat responses I read elsewhere like, “We’re sorry you had this experience.” (No, you’re not.) Or “Thank you for bringing it to our attention and we’re doing our best to resolve this issue.” (No, you’re not, because you CAN’T. Sound simply does not indicate depth of sleep!) Now, if you just sold all the great white noise sounds for one fixed price, I might actually do that! EDIT: As you can see from their response, it’s a ‘bot reply. No humans are engaging here. It says they’ll “take my suggestion into consideration”. There is no suggestion. So not only is an app based on sound no way to truly measure the quality of your sleep, they don’t even have humans paying attention.

Great App That Helps Me Sleep. When I looked into this app, I saw it only on tiktok, but only heard good reviews on it. I assumed this was gonna be one of those apps where you have to pay for everythinggggg, but in reality I think it’s perfect. It contains free sounds to listen too as well as extras, but I personally use a mix of the free ones and use it every night to help me sleep before school. Ever since I started using it, I’ve been able to fall asleep just like that. The only thing I would complain about, which isn’t really a problem, would be the wheel spinning surprise add thing. It’s used to promote their extras being 50% off but it makes me mad cause I’d be just trying to go to bed but stopped by watching a wheel. It’s not a huge deal, but I wish the adds for their 50% off deal would go away. Other than that I think this is a perfect app to help people track their hours of sleep and to help them fall asleep as well.

Useless for the most part. While this app has a few nice things like music, white noise and the ability to record your snoring and farting, it can’t possibly know when you are actually asleep or in REM sleep; so their sleep statistics are truly misleading. It’s cute; but it isn’t what you think it is. In the end, this is nothing more than a novelty. When it comes to rating the app, you will be bombarded with annoying pop-ups that give you two options: 1) Rate it highly 2) Continue to be bothered by persistent pop-ups. Because if this, you absolutely cannot trust the high marks this app receives in the App Store. That alone should tell you that this app is not entirely what it purports to be. This method of rating must absolutely be changed. I only wish I had a convenient way to report this misleading rating scheme to Apple. Until a change is made, the app owners will continue to mislead prospective subscribers. For that reason alone, you should be leery about downloading this app. (My question to the app developers is why don’t you trust your users to rate this app without only giving them the option of giving it a high rating in your pop-ups?)

Does not identify true awake status. I have a habit of waking up in the middle of the night and being unable to fall back asleep for hours. Often times I will get on my phone to scroll or to look for music/white noise to help me fall back asleep. This app would be so much more helpful if it could tell when you have picked up/unlocked/or are using your phone. I was awake last night from about 2:30 to nearly 5 and for over an hour of that time, though I was actively using my phone, this app recorded it as deep sleep. I will also wake up and try to turn on sounds within this app to encourage me to fall back asleep and it doesn’t even seem to recognize that use as wakefulness, despite me clicking around in the app. Until that issue can be fixed this is a mediocre app at best, especially if you’re unwilling to pay for premium features (like me).

This app is really good but. There should be a longer free trial ( 2 weeks-1 month ) because not everybody knows if they really need it or not because what if there wasn’t much that came up like you snored once and even if your report comes out with multiple things it also doesn’t mean your going to do the same thing again so you should try to make more things free or make this cheaper I know that you get half off but this is still very expensive but not just that like what if you were really tired during the week and you installed the app after that you would probably get the subscription and by the next week you would feel better but you would also have no need for it and you already paid so I’m basically trying today that we should be amble to get a longer subscription or pay for only the stuff we need

Great app. I had to come back in and revise my review. I apologize to anyone that read it, this is a great app you just need to play around with it. Although I did feel rushed with the seven days because I forgot to use it a couple of times. So I think they should give you seven days worth so in case you miss it a night or two it doesn’t go towards your seven day trial. The only reason why I deleted this app is I can’t keep up with all the subscriptions for every app or TV Subscriptions all adds up and could possibly be a cable bill. I did like hearing the different settings of you snoring or the background noise. I did not know how to listen to the meditation for bedtime while recording for the night it didn’t work. Other than that this is a great sleep app

Shut eye. This app is WONDERFUL it helps so much for you to try and go to bed comes with sleep music and make your own sleep music ETC. Such a awesome app I have been trying to find a good sleep app to help me go to bed cause I would get 5 hours of sleep and I need to change that! So I got this app and it worked so much I stared to get 7 or 8 hours of sleep! I would recommend if you want to get more sleep DEFINITELY!! Also I would change that hearing your sound when you are asleep not to VIP/ money because I am not gonna spend that much can you have it not that much money? But yes it helps me go to bed ALOT so please please please get this app it help SO MUCH and it can help you when your sick and can’t go to bed cause of all the different reasons!

Not EXACTLY accurate tracking. Although this app has helped me identify a snoring issue, it is not accurate in tracking when I am actually asleep. For example: it tracked that I fell asleep in 9 minutes, when I was actually awake. It showed I was either in deep sleep or light sleep when I had actually gotten out of bed. I started speaking during these times and started getting clips of me “talking in my sleep” saying things like “I’m awake now”. I’m pretty dubious about it’s ability to know that I’m asleep, let alone the depth of sleep I am in. ::::::::follow up::::::::::: I received this response from the developer: "Hi Muzzie, one reason for the discrepancy might be that the app records time spent asleep, not time in bed. Taking this into account, if you still feel Sleep Tracker has shut off prematurely, this might be caused by insufficient phone charge. Please be sure that your phone is plugged in while using Sleep Tracker. " lt seems that this is a response to a completely different review, as I never said the sleep tracker turned off. What I said was the sleep tracker could not discern if I were awake or asleep, as evidenced by the fact that it used clips of me saying things like “I’m awake now, just for the record” as examples of me “talking in my sleep”. It reported that I was asleep when I was clearly awake. Not once, but several times. So again, not this app is NOT an accurate tracker of sleep patterns.

Speaking as a dedicated member who has faithfully used Shut Eye for three years. Shut Eye stands out with its meticulously crafted interface, seamlessly guiding users through an extensive collection of meditation practices. From mindfulness exercises to specialized programs targeting stress reduction or heightened focus, the app caters to diverse preferences and experience levels. What sets Shut Eye apart is its personalized touch. By analyzing user interaction, the app generates tailored recommendations, ensuring each session resonates with individual needs. This thoughtful curation creates a unique journey for every user, enhancing the sense of connection and effectiveness. Moreover, the app's sleep aids redefine tranquility. Beyond conventional white noise, Shut Eye offers a rich selection of ambient sounds, soothing melodies, and immersive bedtime stories. This comprehensive toolkit fosters an ideal environment for deep relaxation and improved sleep quality, making it a quintessential companion for both meditation enthusiasts and those seeking better sleep.

Pretty Good Recording Quality. Good: This app does better than others I’ve tried at actually recording noises during the night. They are usually miscategorized, but that is not a huge issue. Neutral: It does an okay job of actually tracking sleep. It’s accuracy is far from perfect. It often “misses” my wake ups during the night, for example. But it’s at least as good as other trackers I’ve tried and maybe a bit better. Bad: It’s impossible to change their suggestions. It asked me what my ideal sleep schedule would be. However, my ideal is not realistic (since my job wants me there at 8 AM not 1 PM!). I didn’t realize I would never be able to change. The app now thinks I should go to bed at 1:30 and get up at 9. I could that for a couple days before getting fired maybe. It is very naggy. Get up when you wake up that’s 30 minutes earlier than usual? Nag. Go to bed earlier or later? Nag. I get that consistency is good, but this seems to be totalitarian in outlook. Speaking of totalitarian, the text suffers from a subpar English translation. It’s easily understandable, but just different enough to make you recall that it is, in fact, translated. It makes me wonder how safe my data is. Summary: I probably won’t renew this when it comes due. It is okay, but for me the lack of customizability/flexibility outweighs the decent recording ability. I will look for another solution down the road.

Inaccurate and awful. This app is not accurate in the slightest. I paid for the full year subscription because I got a 50% discount when I logged in. However, after having for only two weeks I’m disappointed and am regretting buying. I use both my phone and this app for the tracking sleep. I also have a history of struggling to fall asleep and waking up several times throughout the night. My watch picked up on how long it took for me to fall asleep and every time I woke up. On the other hand, the app said I fell asleep in 5 minutes and never woke up. Ik this isn’t right because 30 minutes after trying to fall asleep I checked the time, and I remember waking up during the night. This app only goes off sound, there’s no way for it to get an accurate account without heart rate and movements. The only feature I do like is the sounds, and the only good part to come out of the subscription is how many of them there are. Otherwise, don’t waste your money

Love it so far!. I have spent one night, and it recorded my dog barking, talking, and more! I can’t wait to use it more! So far it’s helping me learn that most of the night I am in light sleep. Honestly that’s probably because of my dogs. The reason I took off of one star was because the wake up alarm. I love the idea itself, just I think it would be a bit better if there was a five minute timer before it goes off again instead of one minute. Also even when I tap WAKE UP on the screen a minute later it still goes off. Also I don’t think it’s enough to take off a star but, I would like it if you didn’t have to subscribe to see all of the videos of your sounds that you made while sleeping. Overall it’s a great app and I’m excited to learn more about!

This app is so cool. I 🅛🅞🅥🅔 this app because it has SO many features like sleep meditations, white noise, and SO much more. It helps me fall asleep right away without having to watch TV. I also love how it tells you about why your having certain dreams and I think that's really cool. In the white noise, they have so many things like rain, fire place, exhaust fan, ocean waves, seagulls, keyboard, and MORE. I think that you should get this app because not EVERYTHING requires premium like a few things do, but not a lot. Also the premium is only around $2.99 a month! It's so nice. I have been able to sleep so much better from this app. It also tracks your sleep if you press the sleep button in the center of your screen and you answer questions like how have you been feeling (it gives you multiple choice or you can choose other) then, you set your phone next to your bed on the charger and when you go to sleep, it tracks if you talked, snoring loud or tossing and turning. It also tells you your sleep score after six days of tracking your sleep with the app, and it tells you how much light sleep or heavy sleep. It's cool to listen to what you said in your sleep, what you did, or how much you snored. This app is very good for me because i haven't been able to fall asleep. But this app makes me fall asleep right when i turn on the white noise or sleep meditation. ⚠GET THIS SLEEP APP IF YOU HAVE SLEEP PROBLEMS / WANT TO TRACK YOUR SLEEP/ FALL ASLEEP FASTER!!! ⚠

Neat idea, but it needs a LOT of work. The app sounds great, until you check your recordings. What it calls bruxism was clearly a pump sprayer (Dr. Spray’s Somna, in fact). What it calls talking in my sleep is usually clearly snoring. Every night I need to submit multiple recording identification errors. And God forbid you try to restart the white noise soundtrack it can provide. Every time it registers the remainder of the night as a smooth, gentle curve down to deep sleep until you stop the app, despite me awakening several times and using the restroom. You can’t pause the recording either. You have to end the night in the app. But if you restart the app when you return to bed, it eliminates your prior data and recordings. Had I known this going in, I would’ve fought the auto-renew of the “free” trial for the one year subscription.

What a joke. This app is saying that I’ve fallen asleep in 8-22 minutes. But I literally lay here all night tossing and turning. It says I’m “snoring” when I’m wide awake clearing my throat. I have allergies. The only sound this thing has gotten correct was the “animal sound”. It is not tracking sleep accurately or any of the sounds. It said I was snoring the other night and it was my roommate using a blender in the other room! This app is a waste of time and money. I even tested it by talking. Every so often I would just say, “I’m awake still, so if this is saying I’m in deep sleep it’s not accurate”. I said that about five times and it did not record one time of me talking. (I thought it’s supposed to let you know if you’re talking in your sleep. It should allow us the entire recording and not snippets some Ai picked out that are not even close to being snoring or talking or deep sleep. Shoot, last night it didn’t even realize I was not sleeping and I was tossing and turning. But it didn’t pick up those sounds either. I am extremely disappointed and want a refund. Please and thank you.

Love it but app hard to navigate. If you tap a icon you accidently start a sleep. You have to go through the whole process start a sleep then have to manually quit the sleep. NO BACK BOTTONS OR CANCEL ON THE FIRST SCEEN. HAVE TO GO THRU IT ALL TO SLEEP THEN QUIT. Also hard to find what you want to find. I set it for a nap yet didn’t know where to find the results to many things on screens NEED MORE ORGANIZATION, DROP DOWN MENUS,BACK BUTTONS AND CANCEL BUTTONS. NEED APP OVERHAUL. Please add info button, WHAT AM I PAYING FOR THE SERVICE NO INFO JUST KNOW THEY SIGNED ME UP OR THEY TELL YOU BEFORE THE INTRO PERIOD UP. ….. my sleep notes inadequate No way to add in the category before I go to sleep I’m watching tv no icon …. I’m retired I have to tap DAY OFF …. PLUS I have a pacemaker cardiac arrhythmias no mention of pain or a category other then restless leg. Severe Arthritis pain both knees and back. That CAUSES either HARD TO FALL ASLEEP or I WAKE DUE TO SEVERE PAIN. LOVE THE CONCEPT …… not sure if I’ll continue unable to add notes with the snoring or they don’t tell you which clip is the apnea clip. Clips for teeth grinding sounds like snoring. No labels everything sounds like snoring HOW MUCH IS THIS APP I COULD NOT FIND IT ANYWHERE. I KNOW ITS a lot TO ASK, BUT MAKE IT EASIER TO NAVIGATE and find things too much with th book reading.

Caught Voices from Ghosts at Night. I had always had trouble sleeping at night and waking up feeling tired as if I never slept at all. This has always been happening since I moved into this house. After purchasing this app, I quickly became shocked as to what it was capturing at night for the audio. I would hear other peoples voices talking to me keeping me somewhat awake at night. I was never conscious enough to realize this was going on. At first I thought the app was just adding fake audio to make it seem like a special feature so I ended up setting up a camera to record myself sleep in addition to the recording audio from the app. Not only was the app extremely accurate, my camera captured paranormal activity occurring with the audio. My blankets would be pulled off of me, my head would get hit into the wall by force, and I would even get up and stand in front of whatever this was and talk to it. Extremely scary stuff but grateful this app actually worked so well to help me realize what has been going on

Terrible customer service for the monthly cost. I listened to all the sounds from the night after my first night. From a recording at 4:45am I heard two men whispering in the background and you could hear one of them saying “did you put it in the bag?” And the other said “yea”. Im a single woman living alone. Once I heard it the next day I called the cops and they did a full swoop of my house and confirmed they heard voices in the recording. Being that I heard the sound the next day there was not much the police could do and suggested I reach out to the app to see if they could send me a longer version or the recording etc.. I sent an email to the apps customer service. I heard nothing for 3 days and emailed them again. I then got a response after a week saying “thank you we will pass along your feedback”. I wasn’t giving feedback I was inquiring about my safety and well being and asking for their help as I was fearful someone broke in. For an app that costs $40 a month I’d expect the customer service to be helpful and not robotic and disregard all requests. Is a shame bc I actually enjoyed the app but don’t want to promote or give money to a service that doesn’t care about their users well being

Love it!. I’ve had ShutEye for a while now and it’s amazing! It tracks when you talk, fart, snore, burp, and much more! It also tracks when you woke up, in deepest sleep, lightest sleep, and when you went to bed! It has a bunch of white noises most need a subscription but even if you don’t have one there’s still some free ones! 😁 It also has a survey every night which makes me feel at home and comfortable for some reason. 😅 It also makes you feel like your friends with the all even tho it’s an app 😃 I have no subscription but is able to enjoy the app freely! ☺️ It can also help you if someone breaks into your house and it’s recording, cause now you have proof! 😉 I feel it’s an amazing app and should get more attention!😄 Also these reply’s are saying that it’s horrible and stuff but I truly love it and think it’s an amazing app created! 😊 The creators helped a lot with sleeping, I wasn’t able to sleep easily but this app helps a lot! ☝️ I’m not a bot.

So close to being a perfect sleep app. This is such an awesome app. I forget how I stumbled upon it but it’s a good one. Not great but pretty good. I am currently using a competitors sleep app at a premium level and I really like it but Shut Eye looked interesting so I took it for a test ride. I love all the sounds and stories and that stuff. I love all the reports. Pretty darn accurate. But here’s the deal breaker for me. I need to use a sleep app that knows when I’m sleeping and knows when I’m up in the morning. You have to manually tell this app you are going to bed. And then I need to manually turn the alarm off (every night) because I don’t need to be waking my wife at 3:30am. And then I need to tell the Shut Eye app that I’m up. And I forgot a few times to say I’m up in my trial (which I wish was 14 days since I forgot to start the app two nights and never saw how the app really works before the trial expired) Nope, I need an app that talks to my watch. I need an app that wakes me on my watch with a vibration, not have an alarm go off that wakes my wife and the dogs. I need a sleep app that is smart enough to know I’m in bed and an app that is smart enough to know I’m up for good. If this app ever syncs with my watch I’ll pay a lifetime premium for the app. But as it is, I can’t use it. I’m used to my current sleep app that works all by itself with no manual input from me. Sorry.

It started off ok. This app starts off ok, then I upgraded to the “VIP” level then things went down hill from there. The app picks up the noises from my fan as snoring. Then when I upgraded to a new phone the app has stopped working and I can’t get back to the vip side that I have paid for. So I reached out to customer support. I get a message back that is can take up to 3 business day. A week and a half later I was told the issue has been resolved. In fact it was not. So I messaged back with screenshots to let them know this has not been resolved. And still a month later this is still not fixed and no one has replied to my email. Do not waste your time or money on this app once the company has their money they don’t care and won’t resolve an issue *** update tech support I have emailed that email address several time about this issue it is still unresolved fix it or issue a refund please if I could give this app less than 1 star I would please don’t waste you time or money on this app a month and a half later still no reply from this company ** update still no word from this company and the app still doesn’t work and no update about fixing the vip status I paid for. Still not working and yes I’ve sent multiple emails and nothing back for this company DONT WASTE YOUR MONEY

A few kinks but I really like it. I really like the app so far but I don’t see how it will work for me personally. I’m open to suggestions as maybe there is something I’m not aware of. So far, it’s combining the sleep of my husband and I. The tracker shows I am in deep sleep when in fact I’m wide awake listening to my husband snore. And it recorded him coming in from work and taking medication as me teeth grinding and in deep sleep. Nope. While I am able to mark the recordings as errors, it would be nice to be able to make a quick note of why it’s an error (not my snore, I’m awake, that’s a pill bottle). It seems to me this feedback would help shuteye better identify the noises it hears to track better. I’m exhausted from little sleep and yet it states I was asleep 6:17 of the 7 I was in bed. In fact I was awake much more and walking around at a time it tells me I was deep sleeping. I’m confused but there must be a better way.

Not impressed. I’m really not impressed with this app. To start off with, I always play rain/storm sounds while I sleep. The first night I turned on this app, it was fairly decent. I have a bull dog and he snores louder than a grown man, which the app recorded as me, but I expected that. On the second night, I hit the button to start recording and laid my phone down on my nightstand. Well, the pop up for rating the app I guess came up after I started. So nothing was recorded that night…. Then, the last two nights, I suppose it’s the sounds of the rain or thunder that are throwing off the app because it’s saying I got very minimal sleep. I would think that it could tell the difference between me actually being the one making noises all night and the sleep music, especially considering the app has sleep music as well. I really wanted to love it. Wish it could pick up just a little more accurately.

Sleep tracker needs work. The good: the app has a large library of articles about sleep as well as a plethora of stories, music and sounds that you can listen to to help you fall asleep. The not-so-good: The sleep tracker. On the surface, it’s pretty cool. It records the environment so you get a recording of things like how much and how loud you snore, as well as hearing anything else that went on during the night. It’s also supposed to track when you’re asleep vs awake as well as telling you how much time and when you spent time in deep sleep or light sleep. The problem is, it doesn’t work. Last night for example, I woke up multiple times. Physically got out of bed two of those times, and even picked up my phone a couple times to check the time. When I awoke for the day and checked my sleep log, it said I was out cold the entire night. That’s not helpful and frankly makes me question the accuracy of the deep sleep vs light sleep data.

Overall, fine. I am so greatful for this app as I was told that I sleep talk from family members and was never able to hear it myself. I am just confused on this one section of the app. I am on iPad, so when I press the “statistic” button to see what I did throughout the night, it will not let me click on ANYTHING except for the “sleep recorder” button. I’ve tried pressing on it, resetting the app, but nothing has worked so far. In fact, I even used the sleep button yesterday. I don’t know if it didn’t record it or if something’s wrong that I need to change. I also saw that it said that it was Thursday November 18th? I’m super confused on that… I woke up at 6 in the morning, checked the app, and fell back asleep so that’s why I couldn’t check it on the spot. Overall, great app! Just a little complicated.

Meh. Just "okay". I have the same issues so many others here have mentioned: It tells me I took 45 minutes to fall asleep when I know I was out cold in under ten. It doesn't register when I wake up in the middle of the night and can't go back to sleep for an hour or longer. It doesn't register when I get up in the middle of the night and walk out of the room. Customer service isn't great. I reached out because I couldn't access some of the premium features I'm paying for and the suggestion was to uninstall the app (thereby losing my data) and reinstall. If it were free, I wouldn't mind so much, but it's not. And to the point someone made about a longer free trial? If I'd had a longer free trial I likely would not have subscribed because I would have seen the repetitive flaws—I'm betting some marketing guru somewhere knows that. I won't be renewing my subscription. I had such high hopes too....

Don’t want my farts tracked !!!. Update: saw the new ad today, so excited for you that you’ve finally found someone as excited about farts as you are. Way to go!! 🙄🙄🙄 I downloaded the app to give it a fair shot. The most annoying thing ever is that whoever developed the app is still stuck in the anal phase. If you take abnormal psychology, they teach us that 4-6 year olds are really excited about poops and farts. Then they mature and move on. Some people, especially victims of sexual abuse, get stuck at the point where they’re abused, and aren’t able to move on. This developer obviously is dealing with this, and thinks that EVERYONE is totally excited about pooping and farting. We’re not. We’re just annoyed at dealing with the adult who is stuck at age 4-6 and keeps throwing it in our face. I have no desire to track my farts. No reason whatsoever to listen to them, think about them, or let anyone else obsess about them. I’m so tired of the fart ads. If I could block ANY advertisement, the sleep/fart tracking app would top my list!!! Other than being stuck in the anal phase, what could possibly be achieved by tracking your farts????I completed the free trial. Still don’t understand why y’all are so obsessed with our farts???

Obnoxious intro experience. Just deleted the app because of all the time the app wasted explaining to me about how great the app is and all the amazing things you can do with the app. It took so long to get through, I gave up and deleted the app. I already read the description, all you did was tell me what I already know. The parts with questions were not specific enough for my needs, either. One question asked if I regularly slept for 6 hours, 6-8 hours, or two other options I can’t remember. None matched my answer which is “all over the place” and even if I had to pick an answer it would be “around 7 hours.” Of course it also tried to sell me on the premium version. Sure it had a free trial but how often do we all end up forgetting to cancel and then get charged? Life is hard enough. Just let me use the app. I know you want to make money, but I just want to set the app up to track my sleep.

Overall good. So first let’s talk about the good part. Whenever you hit the sleep button at the bottom of the Home Screen, it will let you put sleep notes and stuff like that as reminders and stuff. Than after that, you can choose the relaxing sound you would like to hear while you sleep. My favorite part in my opinion is that it also lets you choose an alarm and you can get really happy ones and stuff. I woke up feeling refreshed for the first time. Now for the bad part. First off the calendar was one day in the past for me. Like today is Friday but it said it was Thursday. It also did not let you see what you said during the night becuase it kept making you buy the subscription. It shows you ur best ones though- which was just my parents talking instead of me. My recommendation is that they should make a possibility to see what you said during the night without having to buy it. Also to make it to where you can change the calendar. Maybe even a way to where you can make a recording of your voice so that the app can detect it in your sleep, instead of picking up others talking. I would also like if we could put our gender in, that would be nice too. Thank you .

Great Concept but........ I like the concept however I find the app is way off. I paid for the year so it is what it is. I wish there was a way to make your own notes to help correct recordings or gathered data to differintiate between one or more sleepers. Unfortunately the app tends to pick up my husbands snoring over mine most of the time even though he is further from the phone. Also it says I fell asleep within 10 minutes last night when I was literally awake for most of the night I even picked up my phone a few times to look at the time or check another app or something but it apparently thinks I was sleeping!!! At one point my husband & I got in a small argument about moving over because the other was hogging the bed but the app logged it as sleep talking!!! I just wish there was a better way of gathering data!!!

These apps are kind of a big scam.. I like the idea of being able to listen to what you’ve said, done, and if they’re’s anything you should be worried about or call a doctor about but you can only listen to barely any of the clips as the rest are hidden until you subscribe which most people either can’t or don’t want to, for me both. And the clips it normally shows are around 3 seconds long. I’ve clicked on clips of sounds I’VE made in my sleep and it wouldn’t let me listen until I pay to subscribe. And all the features that apparently you would be able to use if you paid look really nice. i’ve looked through other apps like this one and they all displayed in app purchases so I bet it’d be better to just put a fully charged camera on your nightstand. Major disappointment because I don’t know why you think you can record my voice and not let me hear it unless I pay. So, unless you want to pay, I suggest to not get this app.

Questioning accuracy. I’ve been using your app for a couple of weeks now. initially, I was curious to hear myself talking in my sleep since that’s what I’ve been told I do often. In these two weeks I’ve not heard anything from me other than constant snoring. I tested that feature early this morning before I turn the app off by mumbling a few things and then shortly there after I turn the app off and did not hear the test recording. It has mistakenly identified Animal noises. It was my normal snoring noise. Under the Noise category, it’s still just me. Under the suspected “Suspect apnea” category, I hear a “steady breathing pattern” of snoring in uninterrupted steady breathing. I have my phone correctly positioned the way the instructions described. The “ talk in sleep “is turned on. So I’m not quite sure yet how accurate this app really is since I have observed it’s mislabeling of the noises that it’s hearing, and when I tested it’s ability to record my speech while it’s on, it failed to do so in the test this morning. My bedroom and the surrounding area is very quiet. I have my phone positioned within 18 inches from me. Is there anything else I can do to help this app to do what it’s advertised to do? So far, I’m not impressed and probably will start losing interest in the coming week if I don’t see the results that correspond to what is actually taking place.

Not worth the price. It just didn’t work that great. I only did the free trial and canceled right after signing up so it didn’t auto charge, but there were three nights that it said I slept all night, no recordings. I know that’s not the case…one of those nights my baby woke up twice and the monitor went off and one I woke up coughing a few times, those did not trigger the app. Also, I always check the time on my phone when I’m up in the middle of the night. One of the nights I accidentally dropped my phone one inch to the table, and another I accidentally pulled the charger. The app disabled, I restarted it, but it deleted the sleep from 10-3 and recorded my sleep as only from 3-6:30. I searched everywhere for the first half but it was gone. The sound feature also only works in increments of no more than two hours. It’s definitely not worth the price.

Ok at best. I don’t care for this app. The white noise options are way too many and I have sleep sounds I prefer which can’t be played in the background. The sounds can only be played for 120 minutes as well. They are also recorded as loud noises and give a negative score for your sleep. 4 consecutive days it told me it needs 4 more days to get an accurate score which would put it out of the trial period. I guess that’s one way to force you to pay for it. You have to keep your phone plugged in and near your head which isn’t healthy and even apple has recommended you the phone away from bed. I don’t use an alarm or use my phone for at least an hour after waking but this app encourages both. It not for me. Speaking of alarms though theirs is ok. The ukulele sound is cute and the puppy visual is cute. Gif be better off with other sounds and meditating though for good sleep rather than relying on this .

Don’t DL. I download it this because it was advertised with a free trial at the end of the trial we would be charged however, upon opening the app it did not have what I needed so within 10 minutes of use and walking through the app, I was already starting to be charged and they are still trying to charge my car today every day even though I have unsubscribed from this subscription I have emailed their support and have yet to receive a response finding a way to communicate with this platform has been very difficult. I sure hope they see this review as I had no choice but to leave a star even though it should have none due to the lack of communication with those they are trying to collect money from I do not see it fit to be charged for 10 minutes of a free so what actually makes the trial free? It was not easy to navigate the app at all and trying to resolve a problem is even harder. I will continue to email this company until they quit trying to charge my account for a fee. We’re only having the app for 10 minutes and then there for canceling the subscription

Almost perfect, but…. I fell asleep pretty much instantly with the light on and the computer still being used. Also I fell asleep waaay before the time I usually fall asleep (I usually fall asleep at midnight on weekdays and 1:00 - 3:00 on weekends). I did sleep past the alarm but that is mostly my fault. I rested very well my first night using it and it did record the noises I made during the night. So, you may be wondering, why did you give it four stars if you loved it? Well, it was completely vertical. When I tried to rate my sleep, I was asked between horrible and mediocre. I tried swiping (I’m using an iPad, btw), but nothing happened. I rated mediocre, of course, as it was the best rating I could choose between. So, that is my review of Shuteye. Pretty much amazing app. Four stars out of five.

Blessings. I am so grateful for this app. I keep odd sleep hours and they fluctuate weekly. This app is teaching me better sleeP Habits. I worked so much for years at all different hours of the day that I just got used to sleeping two or three hours a night. Because of the programs, music, meditation and stories I’m sleeping more at the same time. And even at night. I’ve stopped having to take a nap. If I get tired, I find something else to unpack clean and repack. It keeps me moving. Their guidance was good in the free portion of the app there are still alot of choices for sleeping, but after paying the fee for premium, I’m getting one-on-one help. I’m getting an analysis of my sleeping habits. It has opened my eyes. It’s been over 90 days and I slept five hours straight last night guys. but listen to this. I got up walked around taking deep breathes and got a drink of water. I laid back down and closed my eyes. When I awoke, 4 hours had gone by. That’s the most of slept in 24 hours over the past 50 years. I sleep better and I feel better. I just needed to realize that I’m not in a hurry to do anything anymore and I only have to make myself happy. If you really want to take your sleeping problem under hand, try this app for thirty days. See what happens. Deep breath. Love this app and those who have given their precious time to me. Thank you.

Not as accurate when there are two of you in bed. I liked using this while I was single because I knew any sounds it picked up were me. Now that I’m married, it picks up my husband’s snores. So the score doesn’t accurately reflect me, it’s like a score for the two of us. For example - when I was single, my score was high 70s, low 80s consistently. Now it ranges from like high 20s to high 40s. I wish there were a way to mark recordings as ‘this was my partner, not me’ or something like ‘this noise was from outside’. I used to sleep during the day and it would pick up lawn mowers and call it snoring. If you mark something as a mistake, it should fix the score. I also wish you could mark ‘I’m sick’ and have that affect the score. I obviously snore more when I have a cold. I don’t think ‘blocked nose’ is all that accurate.

Unhelpful and BAD Customer service. I got the free trial to see if this could help with my bad sleeping habits and track what I do but it would tell me the wrong thing like my dog barking is a fart. So I didn’t find it useful and used it 2 times after 2 nights I stopped using it and forgot to cancel the subscription! I can be very forgetful but I cancelled it once it charged me. I did not intend to continue using the app and I tried contacting Apple for a refund but was told I wasn’t eligible for a refund and asked them to review again but was told they had certain restrictions that they couldn’t tell me to give me my money back. I contacted the actual company by email and no respond over 1 week and I emailed them again and no respond ever! What’s the reason I can’t get a refund on an app I didn’t find useful and did not even use at all ever after it renewed. which was not done intentionally. I would like a refund please. I can not afford to have payed 65 dollars for this. And not ever use the money this seems like basic robbery!! No rude intentions just want my money. Update: I contacted Apple they still couldn’t give me a refund and contacted them personally but no respond in over 2 weeks from them I don’t understand why it’s not possible to refund this charge that I did not want to renew !! Totally regret getting this !!

This isn’t accurate…. I bought a year subscription to try it out since the one week free trial isn’t enough. After having it for 40 days, I’m not impressed. It “tracks” every little thing. The recordings aren’t accurate and you can’t correct the information yourself except delete the recordings. Says I have bruxism when I wear a mouth guard to prevent bruxism. And the recording literally heard nothing. Not exactly sure how it knows when you’ve fallen asleep or gone into deep sleep without tracking your heart rate or movements. All it’s doing is listening for sounds. Last night it said I fell asleep in an hour. I know that’s not possible because I was extremely tired and normally fall asleep in <15min. on regular nights. Don’t waste your money. If you want a real sleep tracker, invest in a Garmin or an Oura ring. Might be more expensive for a one time upfront cost, but at least you’ll get accurate consistent data. I’m only giving this 2 stars because I do like the sounds features. Other than that, the app is useless and unless there’s a way they can start tracking your HR there’s nothing this app can do to improve. Response to developer: no my phone is not shutting off prematurely. I always have it plugged in at night. Yesterday it also said I was awake for two hours in the middle of the night. When I know for a fact I wasn’t.

Please read through all of it. There’s a note to the developer at the end.. I absolutely enjoy it, it has helped me a lot within my sleep it gives me the important info with in my sleep, tells me how bad my snoring is and if I should talk to my doctor about it, it tells me if I sleep talked, it also tells me about what is happening around me while I sleep it also tells me how deep of sleep I’m in, it also gives you a chance to experiment with different types of sounds and music that you like and stories that you would like, it also gives you a chance to put on smart alarm which basically means that you pick a time and whenever you’re in the light sleep, it will put on that alarm so then you can wake up, and a bunch of people may be wondering, does it cost any money? Yes, it does only for the VIP. Otherwise, it is totally worth it. And if you’re curious about what your dream means. There’s a little dream list and it tells you what they mean I hope you consider getting it. NOTE TO DEVELOPER BELOW👇🏻 Dear developer I have a request could you please add him some more dream meanings and also the little present box has been saying one more day but then the next day it is still there could you fix that? thanks.

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Ineffective. If there is more than one person in the room when sleeping - false information can be attributed to the wrong person. When I slept at home for 4 nights I was told I was snoring for 3+ hours a night.. I went away for work (by myself - no one else in my room) and magically only ‘snored’ for 2 minutes. It’s absolutely pointless to download this if you share a room.

Disappointed. One has to be super careful with subscriptions! No dollar amount was shown to confirm before downloading what I believed was a free 7 day trial period then i deleted the app after a week because i didn’t want to keep using it - then a sneaky charge shows up in my bank account! Do you think i could find where to get a refund after immediately cancelling? Of course not - this is gorilla marketing!

Shuteye. Hello! I’m Savannah I just downloaded this app and it’s already amazing but I’d like all the features. But I can pay for them. It would be good if it could all be free so everyone can fix there sleep. Thanks! From Savannah

Took money out of my account. I installed this app to help with my sleep, I clicked on the 7 day free trial, there was no message to confirm that’s what I wanted, I then get a message to say that I’ve been subscribed for $97, basically had money taken out of my account without my confirmation, it’s all the money I had in my account till payday next week, incredibly unhappy, hopefully apple resolves the issue. Edit: Apple has issued a refund thankfully

Sorry, but this was rubbish.. Firstly, yes, the free trial is a bit misleading. I altered the subscription period to 1 month in case I didn’t like it and forgot to cancel. Didn’t want to be slugged for a year. Turns out the 7 day trial is available to yearly subscribers. As soon as I altered it I was charged up front. Bit salty about that. I chose shut eye because the advert showed a bradypnea score but I couldn’t find that function. The white noise was great, particularly the rain. But I couldn’t access the timer function. It was blanked out. Finally, the morning statistics just don’t reflect my sleep at all. Last night I was up out of bed 4-5 times to deal with a child. I spent a long time lying awake listening to same child thudding around the house. Shut eye picked up none of that. The graph showed no awakening all night and apparently I sleep better than 85% of users! Might be good for snorers

Good but needs improvement. This is a really great app it’s helped A lot since I do have trouble sleeping the listen options are great but sometimes all I get when I check my sounds during the night is my family getting ready in the morning

Skeptical. According to this app I have been getting less than 3hrs of sleep every night for the past month albeit me waking up and feeling fine all day, and now it’s telling me I have a medium risk of sleep apnea. How can an app that just simply listens to you sleep be giving such determined advice. Very skeptical that it just throws out numbers and warning to scare you into paying, one way or another

Be careful. I downloaded this app and tried out the free trial very briefly. The app tells you that it’s a free trial and then $16 a month. What it doesn’t tell you is that you’re automatically billed for the whole years subscription at $98! I was happy to try it out for a bit longer than the trial and let the first payment of $16 come out. I was gobsmacked to see $98 had been drawn from my account for it. The app is not worth that in the slightest! It’s incredibly sneaky and deceitful and it’s clearly trying to catch people out. I’ve not come across an app like this before. I’ve raised a refund request with Apple to hopefully get my money back!

Excellent app. I can’t believe what this app picks up!! I am beginning to understand why I’m so tired all the time. A few more days to get a better picture, but amazing so far.

Extremely inaccurate. I used this app last night and it could not more inaccurate. According to the app I slept a solid 9hrs and 58mins…… More like maybe 4hrs. I tossed and turned all night and was awake for most of the night. It also thought the noise of me turning my air conditioner on was me grinding my teeth in my sleep. Yet again back to trying to find an app that is atleast slightly accurate so glad I didn’t pay for the subscription

Annoyed. I signed up for 7 day free trial, went in and cancelled immediately and found that it had charged me for the 12months 😡 Edit - OK so I was contacted by ShutEye to contact them. I did this -have I had a response back? NO. I wish I had taken time to read reviews prior to clicking accept 7day free trial. Ask yourself why you get bad reviews!! Customer satisfaction goes along way. Although you have obviously pleased people with your so called app, perhaps contact those who unwillingly got scammed into paying a yearly subscription they did not want. 7 day free trial is definitely NOT FREE!

Amazing. I knew my sleep wasn’t great but finding out it was my dogs barking was interesting. Also now have a dental plate to sleep with as it was recorded that I grind my teeth in my sleep. Couldn’t recommend more

App causes more problems than it solves. This is an app that would be used by people concerned about their sleep. I tried it one night. At about 3am I checked the app and was dismayed to read a message telling me that I haven’t slept long enough for any meaningful insights to be provided. This made me more anxious about my sleeping and made it hard for me to get any sleep at all that night. So I deleted the app.

Not impressed with the charge. I signed up for the 7 day feee trial and then noticed that the $97 came out of my bank account that day! I went in and immediately cancelled my subscription (well within 24hrs of signing up) but the charge still stands which is really rubbish. Now I am stuck paying for an app that I won’t use as it’s not what I was looking for and out of placket $97! Beware users…..

Free trial is a scam. I downloaded this app because of the 1 week free trial and I cancelled the subscription within a few days. Well before the trial ended. Now these scammers have tried to charge me $29 when I cancelled the subscription before the period ended. I want this sorted immediately or I will take further action!!!! And if I could give no stars I would. I expect this sorted asap! Also after reading multiple comments or the same nature this is rediculous.

Perfection. This app is one of a kind no doubt. Since using this app I have felt more calm and collected and reassured - I’ve slept healthy and well! The best thing is this app tells you almost anything you needed to know like your activity dying your light or deep sleep stages. I give this a 11/10 😋

My sleep buddy snores. I’m currently on the free trial and so far I’m liking it. My sleep buddy snores , a lot, and the app is registering that as me so my results are extremely inaccurate. Be good if there was some kind of voice recognition to set up in initial stages so that it records that as but can differentiate from the actual user. And what actually happens if I’m facing away from my phone and my breathing is not detected? I’m assuming that’s how the sleep stages are monitored? Not sure I want to subscribe for the app because of this reason. The rest is great.

Problem, Please Fix!!!. So i downloaded this app but there is a problem in the statistics section where it says ‘this is an example of a demo report, swipe up’ but you cannot physically swipe up, nothing works. Until this is fixed, I have to give this a 1 star as I cannot use the app at all. Please fix this as it seems like a super cool app and I would really like to use it.

BRILLIANT - WORTH EVERY CENT!. I signed up for the free trial, without the intention of paying for a subscription, however, after 4 nights I now realise how invaluable this app has become and is worth every cent! Only days previously, I had purchased a $500 smartwatch for sleep tracking, and it failed to detect similar readings and it’s data was incorrect! With the ShutEye app, not only did it reveal what poor quality sleep I was having, but gave a detailed sleep analysis and sound recordings on exactly what was going on in the middle of the night - I’m shocked! With this info, I’m now able to put strategies in place to improve my sleep quality. Highly recommend!!!!

Disappointed. When I decided to use this app a half price add popped up so I took that offer. I don’t get to use much of the information as it is all locked. So I paid almost $50 for nothing 😡 Why offer it for half price when you don’t get to experience the whole of the information 🤷🏼‍♀️

Doesn’t work when playing colour noise. The app doesn’t work as described. Playing any of the colour noises stops you getting a sleep rating and any tracking of noises or sleep cycles. Also the timers on them don’t work and they turn off after 5 minutes regardless of how long you set them for. Reached out through the feedback option but have never heard anything. Regretting the fact that I have paid for a years access to an app that doesn’t work properly. Avoid!

Sleep app. The best sleep I’ve ever had listening to this music puts me to sleep on average every night before the 10 min mark really really happy and I’ll pay for the year over and over

This app definitely worth my money. The shuteyes I been using this for 9 days with the subscription and helps me sleep better and approve my deep sleeping habits. And slowly approving my sleep routine.

About 65% accurate. I’ve noticed after using the app every night that it frequently records that I’ve been lying awake in bed for a number of hours when I’ve actually been asleep. It also registers if I wake up but not when o size and fall back asleep for 30 minutes in the morning. I’m also unclear if it registers mid day naps (even when used) and contributes them to your total. So it’s ok and clever tech but if you sleep with someone it’ll confuse your results too.

Great sleeping app but one problem. I love listening to the noises that happen on my sleep but I don't like how you need to get seize to be able to hear all of the recordings because a few nights ago I listened to a recording and it sounded like something scary was in my room like the devil and there was a lot of other short lived recordings that go further down the line but I can't listen to them because I don't want to purchase anything to do so. So please unlock all recordings because I need to know what is really happening in my room. PS: I know you need to make money somehow but you can at least unlock the noises or speaking or both. Overall this app is great and is helping me sleep better just like you promised it would😁

Misleading subscription terms. I don’t normally post on these things, but I feel that the approach taken when configuring the fees is misleading. I fully understood that after the 7 day trial that it would go on a subscription basis. There was three options: monthly, 6 monthly and annually. I naively assumed that it would be monthly… However, by default it’s set to annual which means that if you don’t fix the period, then you’re locked into a year’s fee which was not made clear in the description when I subscribed.

Free play back. Love this app but just wish you had after play back side rather then all subscriptions you should have that option not just calming music

Forced to rate. Being forced to rate by a constant pop up is not a way to improve your ratings. Once I have actually used the app for more than 48hrs I will come back and update with actual feedback. First experience- I wanted the free 7 day trial and an offer popped up which I opened to look at then couldn’t return to the free trial. After 2 nights I can not hear the difference between the sounds it suggests - snore, animal, teeth grinding, nature noise - all sound the same.

Amazing App with its disbenefits. This is by far an absolutely amazing app and great. However I feel that the free features are a bit tooo restricted. As much as I know that y’all need to make money and business, I feel that it’s tooo restricted. Secondly, the ‘Melodies’ are a bit weird to wake up to. It’d be better if there was an option for regular, standard sounding alarms bc it’s too… cringey in a way. Other than that the app is amazing. Please try to fix the alarm. That’s one thing I ask for most.

I need a refund. so i accidentally bought the 50% yearly subscription without realising it didn't come with the free trial so im sorry to ask but i really do need the money back i cant afford $49 right now sorry

Don’t make people pay !!!. You have over 10 million people using this app and your telling me you want someone to pay for premium like you get money from people downloading your app like I thought it was supposed to help our sleep but you got pay for most the stuff like what’s the point about that you don’t care about our sleep you just want money and some people can’t afford it have you thought of that

Just a shame…. Could not be more happy with this app it’s absolutely brilliant, one suggestion I would make is if it could whitelist some apps so they don’t get accidentally recorded as other things during sleep recording.

Subscription. Reading a lot of subscription comments. Do people realise you need to physically go into your Apple subscriptions and cancel before the end of the 7 day free trial? Or you WILL be charged. Same as any. I always cancel the day of purchase, gives you the end of the free trial to use it and you won’t forget to cancel it if you don’t like. I found the insight really interesting. The recorded stuff was quite funny actually. Also dream recording and the possible meaning of dreams is interesting too! I’ll see out the trial and probably do 3 months. I agree, the alarms are a bit lame. Maybe the ‘slow wake up’ to birds or something that get louder in the half hour period would be nicer.

Review. I think you guys have really helped me for the last 6 months it is helping me get more calm and relax more quickly and I love this app so much I got my mum using it you are a 10/10.

Not worth it. I used this product for a week and found it to be very inaccurate. According to the program I was in deep sleep at 4.30 am, when I fact I was up getting ready for work. The program has no way of telling if you are actually in your bedroom and asleep. It assumes you go to sleep immediately, which for me is not the case. Then it records and tells me I’m talking in my sleep when I’m actually still awake! The program cannot distinguish between a human snoring or a dog snoring. Some of the recordings may have been me, but I do t snore when I’m awake, it’s my little dog who says in my room at night. I will not be subscribing!!

Misleading. I wanted to do a trial and see if this one is for me however, upon subscribing it charged me the full year. Cancelled my subscription but it has already put me in for a year subscription. It was truly misleading! Good if i like it but it does not have an option for apple watch users and i dislike the idea of having a phone next to me whilst sleeping. I am very unhappy about this.

Rubbish. This app is useless, when l first downloaded l sent off a question two weeks later still no reply. I used the app for 3 nights without to many problems there after each morning it would tell me the recording was not accurate due to having a fan or or other background noise. Late each afternoon it would remuneration to exercise, by this time l was already getting ready for bed. The interface look impressive but the app is a waist of time.

🌼🌸shuteye🌸🌼. 🐚🌼🌸SWEETDREAMS!🌸🌼🐚 When I got this app I thought that it was just gonna be a useless app but I had downloaded the app because it was trending. At first when I clicked onto the app I just knew that this could change some things for me when I 🌻sleep.🌻 If you’re someone that struggles to sleep then this app is for ⚡️YOU!!⚡️ Not only dose this app keep track of you’re sleep but it can also make 🌹ASMR 🌹 noises! If you’re someone that dose not like asmr sounds then you can always listen to other calming/sleeping sounds, they also have meditation sounds, these sounds go for about 60 minutes ! If u want it is optional just to go to bed without any noise around you. If u don’t believe me then try getting the app for you’re self!! ⭐️🌻⭐️GOODNIGHT!!⭐️🌻⭐️

Doesn’t seem as accurate as it used to be. Since updating the app it doesn’t seem to be correctly logging my hours; example I slept from 9.21pm to 5.19am last night, absolutely 100% did not wake up throughout the night, but the app is saying I only got 5h, 48m of sleep and score of 72%. App was saying I was awake between 12AM-1AM but I wasn’t. Noticing more and more the last couple of months it doesn’t work as it did a year ago.

Shuteye Saves My Sanity. A dramatic title I know. I have been an insomniac for over a decade. I’ve tried every “remedy” suggested by medical professionals, friends, & family and although some improved my sleep, I would still wake regularly during the night, and not be able to go back to sleep. So when I found Shuteye, I was skeptical. I’ve tried it for 3 nights now and I have slept better than I have in a decade! Thanks Shuteye, my sanity is saved 😊

REVIEW. This app is so great. It is a great way to help me sleep and a great way for me to find out what I do in my sleep. The only down thing is, is that you have to pay for a lot of the stuff and have a premium pass. I think you should put more stuff on the app for free!

Sleeping. Well in my opinion I do highly agree you should down load this app it makes ur sleep so much more exciting to wake up and see how u was in ur sleep. And it’s so relaxing with the side noises like rain waterfalls sounds very good and makes u go to sleep in a realaxing way so make sure to down load this app because if you go to sleep real late ur gonna need it now go download it 😉

Lucky Spin BS. Love the app up until today. I purchased a one year subscription at a 50% fee after my 7 day trial. The app has helped alot except now at day 149 (not even half way) each time I try to click on a recording, a lucky spin screen hit me first which then lands on a pot luck 50% off subscription offer. I’m not ready to resubscribe nor do I have the time to play games while waiting for my sleep analysis results. Thought the app was amazing up until this point……more than a little disappointed.

Terrible. Doesn’t work properly. Terrible night sleep last night waking up constantly and apparently I had a good nights sleep…. I didn’t have my dogs with me, I was cold and couldn’t sleep. Other nights I think it’s monitoring my dogs and says I have a bad nights sleep. Don’t have any faith now. No warning to finish the trial which it automatically charges the highest level. Have cancelled and definitely won’t be continuing. Very disappointed. Would zero star if possible.

Sometimes good, sometimes bad 50/50. So over the years I have seen a fair few of these apps that record whilst you sleep, now this one seems to have all the modern effects to it, says it’s good everywhere but sadly after a few days of using it it’s really not that good.. for starters I think there should be a setting for “Recording delay” where you can set a timer for it to start recording after you fall asleep, The statistics every time are off because it records as of the moment you press sleep! 2nd problem, there needs to be a part where you can access the whole recording from start to finish, I have sounds missing from my sleep and I’m not able to listen to them unless it’s been selected for listening. Lucky last I would also suggest to stop the forceful “RATE US” every 2 mins I’m getting the notification RATE US and to be honest it makes me want to delete the app, I will rate you when I feel obligated to not when you pop up to ask me to.

Got scammed for a full year subscription. Downloaded the app to trial for 7 days to see if it was helpful. After the first night they took $100 for a year subscription even though I only signed up for the free trial. Contacted them via email to have it fixed and after 3 weeks still no reply! $100 down and I’ve deleted the app because it’s not even useful. Just plays soothing noises before you sleep. Would not recommended the app and would not even recommend signing up for the free trial since they automatically charged me for a full year and send an automated reply when u try contacting them.

Why I love it. It helps me sleep and I now know what happens when I sleep and it really helps with my adhd and anxiety when it comes to sleeping and it also helps with the white noise Definitely recommend

Annoyes me and I really have some ideas to make it better. I love the stories and the asmr of the noises. I hate how I need to subscribe to the premium ones. I love the people who talks in the story ( although I would like it better if it was clearly spoken, some words I couldn’t hear) I hate how some calming music need to be paid. Overall, u need to fix this premium thing and i understand that u need the money but we people get annoyed with everything that we need to pay like for our children for example, they say to me “ oh can we listen to the premium stories and music too? We are getting bored of the old ones.” Now, I really enjoy the way how we get 7 days free but even that is kinda annoying because when I’m trying to see what I did and what my childrens did at night, it ABSOLUTELY annoyes me when I can’t see specific things what they did which I think absolutely annoys me.

I like it, but …. Overall I like it, the only thing is the screen stays on all night which can be bright and heats up the phone, if there was a way you could dim or black the screen after some time it would be better for my sleep and phone

No such thing as a free trial. Totally falsly advertised I decided to try this app on the 7 day free trial as advertised out of interest. I followed the free trial prompts and was charged fully for this product at sign up "I DID NOT RECEIVE A FREE TRIAL" So I contacted Apple to request a refund and they denied it. So I sent a request to shut eye and they are telling me to go to Apple for a refund and shut eye have said that Apple should not have charged me. Passing the buck I'd say! Apple will not refund my money. I appealed their decision again and Apple have refused to refund me. So I have asked shut eye to refund me and they have instructed me that they cannot and that I need to go to Apple which I cannot. I went back to Apple and called them and they said they would try again and have told me since that shut eye will not refund. So not only are they thieves but they are liars! I want my money refunded on principal and if you care about your reputation then you will refund me! 😡😡 This is totally fraudulent!

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The Owners of this App Stole my Money. On 21 Jan 2024 this App took $111.53 from me when I tried to register a free trial. I immediately WITHOUT using the App ONCE tried to cancel when I saw the money going out of my account! This was the Response: "We reviewed your claim and your purchase doesn't meet conditions for a refund." I was looking forward to trying this app and sharing it with my followers and Sports Media friends as I have been using something else for 5 years but . . . Never got the chance. I was robbed! This is Wrong 😑

Not good. It gets your sleep wrong so badly. It says I’m awake and I know for a fact that I was not! Then it will say I’m snoring but I don’t snore?!?! And I know that for a fact too! I don’t use it on the nights that I have my brother here but I’ve confirmed with him as he’s up all night practically if I snore and he confirms that I do not.

Very inaccurate. Consistently says snoring time is greater than sleep time. Today they have added extra categories although they hadn’t mastered the three they had. Maybe ask the user if they have pets before including an “animal“ category? Not helpful.

Not happy. Sleep for 9 hours with 2 bathroom breaks and my report says I slept for 3 and 1/2 hours. Not once in a month of using it has it given anything close.

7 days trial not granted, charged for the full year right away. The app clearly stated 7 days of free trial and I was charged right away for a full year. There’s no option in the app to contact them, cancel the service, request for a refund. I request a refund immediately.

Trial. I would be careful when signing up for the 7 day free trial. I wanted to try it out before purchasing the app so i requested 7 day free trial and they gave me total of what it would be if i continued on after the 7 days. I continued through like most apps if you don't cancel before 7 free days are up they would charge you. Well thats what I thought but I come to find out i did not get my 7 day free trial and they charged me for a full year. I cancelled subscription immediately and it stated that it expired one year from that date. I i was getting 7 days free it should be 7 days later not the same date. I requested a refund and was denied. I am so upset that I will not even try the app or will I use it.

Rip off. To pay all of that money????? NO WAY

Avis. J ai pri la semain d aisais gratuit et c est tout pourquoi vous voulez me facturer

A-Typical Apple scam. You’re charged immediately and even if you do cancel, you have to call customer care and speak to someone in online something department. It doesn’t do what it promises. It’s just another way for Apple to get your money and your information

app frozen?!?. i went to use the app and its open and all, but its just frozen. i can’t touch the screen or anything, does the app save your data?

It’s good. It’s a good app but it’s not letting me click a single thing anymore idk why I tried yesterday and it just seems frozen but it’s not because it opens and everything like how it does when I open the app but after it shows me the normal screen but I can’t click anything. Its a great app but you have to pay for hearing all the noise u make and stuff and also its not letting me click anything but it works good and it may be only my divide or something even tho I have a 13 pro max so its not a old phone so everything should work and I checked if u need to update and I don’t so idk what to do I mean I could delete it then redownload but I got my stuff on it already.

Disappointed. I don’t understand how every time an app says you get a free trial, it’s not really a free trial. I would at least like to know how the whole entire app works before perching. All this app allows you to do is record yourself sleep for free just so you can wake up in the morning and PAY to hear YOURSELF, what is that.. I believe if I am entitled to a free trial it should include every feature that the app has in my free trial so I know what I’m paying for.

Data collected is not always accurate. I’ve only been using this app for a few nights and while the concept is great and I like reading the data in the mornings, the following has not been accurate: I wake up twice per night, go to the bathroom and come back to bed. It captures my awake time, but it records the noise as bruxism. This should be an easy fix. The app should know there wouldn’t be bruxism during awake time. It also once captured a 2 hour period as awake time, but I was definitely sleeping. I would like to see another improvement: when setting up the app before going to sleep, I wish the app would ask for the next day’s wake time insteayof keeping the previous day’s. I had to go to bed very late to pick up someone at the airport and the app woke me at 7am on a Saturday. I’ll continue using this app for a few days, but I haven’t decided if I’ll keep it.

Garbage and dishonest. I grabbed this app thinking it was something else. I asked them directly for a refund their email back to me said it would take a couple of days. I then have heard nothing since at all they kept my money they didn’t allow a refund of any kind. I sent them a second email asking the same thing, this time I did not get a response of any kind. I recommend not using this app or giving this company any kind of money. As if you were unsatisfied with their app you’ll be stuck with it and you will not get a penny back. I am very disgusted and disappointed with these people. In my opinion they are thieves once they have your money don’t ever expect to get it back if you’re unsatisfied

Not a free trial. I was drawn to the app through their advertisement for sleep recordings. I decided to try it during a free trial to see if I wanted to commit to a yearly subscription. The app has access to your microphone, records, and then in the morning asks you to pay for the option to listen what it captured. This is not a free trial as it should be. This approach may drive people away from your application because it feels misleading and can leave users feeling scammed. You lost me on this.

Latest Update issue. Ever since the new update I can’t access anything?! It’s like its frozen, unable to access anything on the app.

Fun at first. It’s fun to hear what goes on while you’re sleeping but then you soon find out you can’t hear anything until you pay for it. In my opinion it is a complete waste of time. Do not download this and who knows who also is listening.

forced payment. hey folks…i wanted to cancel my subscription to this app as i dont use it much and when i went to cancel ….the only option is to renew the subscription…there is NO option to cancel like the other apps….so watch it before u subscribe

Leave me alone!. It may be useful but the ad pushes through another program and is impossible to get rid of. I would never download this annoying app. Can I send this to you a hundred times so you get the point?

Can’t mass delete recordings. I’ve been using the app for a while and I appreciate the information it gives. The sounds especially are great. My real issue is that there is no way to delete all recordings easily. If you don’t delete regularly they take up space and at a certain point it’s not realistic to go and delete it all. I tried to contact support about this but never heard back. To get rid of recording and free up space I had to delete the app and data which deletes everything and not just the recordings. This seems like a pretty rudimentary feature to add. It’s because of this I have to rate it low. 2.5/5

How can I cancel FREE trial day 2?. How can I cancel my free trial, installed app yesterday and not providing full access so cannot see if meets expectations

Fake free trial. Inside the app, it said that we had a 7-day free trial when purchasing (which, for decent apps, means that you can cancel it before the 7th day if you don’t like it). However, after you subscript, there’s no way to cancel it, neither the app offers ANY form of communication with them. I’ve tried to e-mail them, but no response so far. Just no customer service whatsoever. I would like my money back.

C’est trop dispendieux et l’appli ne se met pas en français. Je ne recommande pas

Not letting my phone charge. I enjoy the app and I find that it works most of the time however I keep having this issue where it won’t allow my phone to charge more than 20% a night or so. Even with it being on “floating island” mode and locking my phone so the screen is off. Super weird

DO NOT DOWNLOAD. Downloaded and got charged for premium. Cancelled and they removed access to the paid version after charging me for a full year! Disputed this with Apple and received a refund to find that they CHANGED ME AGAIN WHILE I DO NOT HAVE ACCESS TO THE PAID FEATURES. This app is super sketchy, I’d avoid at all costs

Since when do we pay during free trial?!. I downloaded this app because I was interested in seeing my sleep pattern. It guaranteed a 7-day FREE trial. Why am I being charged a day later? Normally, a trial lets you use the app fully (Premium, Pro,etc) before committing. This app is a scam, don’t download/purchase anything with them.

Sleep tracker. It’s amazing I love it I do it every night you should get it I can hear what goes on in my house when I’m sleeping you should get it!.

App is frozen. App is frozen at me with no reason.

So awful. Had me in deep sleep when I was awake. I got up to use the washroom in the middle of the night and it didn’t record it as a noise or footsteps. Recorded 15 noise events and when I listened to them it sounded like rain. It wasn’t raining here last night. This is just ridiculously bad.

Misleading. I wanted to try the ap before purchasing it due to high reviews I was excited. It said 7 days free trial, great so I can tun it and see how does it work. Wrong!!! I was charged full year subscription the first day. The best part is I can not get a refund as it’s not allegeable for refund through Apple. I do not know if the ap is good or not as this is enough of the performance for me. Please be aware! Thank you. UPDATE: the email their customer service is offering bounce back as undeliverable and their website email doesn’t deal with complaints. WOW!!!! Honestly I was experiencing more from Apple to protect customers from this type of scammers! Please be aware!!

Customer service is awful. I went to cancel the trial, and was a few hours too late.. I can not afford the $ 90.00 automatic charge for this 😪😡. After a couple emails, Apple reimbursed Me the charge. Thank You 🙏🏻. This was quite a hefty fee for the app.

Not worth it. This app hasn’t gotten my sleep correct since I purchased. It’s fun hearing myself talk in my sleep, but the rest of it is garbage and not worth the money

Sketchy. Why does this app have so many 5 star reviews without further comment? Let me tell you. When you are using the app it prompts you, like many others do, to leave a star review. The choices are “no thanks” or that you like it. When you press the button that you think will take you to the App Store to rate and leave a comment but by not choosing “no thanks”, it doesn’t take you there and just logs a 5 star rating. I question the ethics and validity of the rating. So I’m counterbalancing my unintentional rating you tricked me into, by leaving one star. 😂

Not impressed. I have not had a chance to try this app, I signed up and wanted to see what I thought on the 7 day free trial. I received an email my credit card was charged same day! Not impressed. Now I have to go thru credit card department to have this resolved. What happened to 7 day trial people. I have gone in and cancelled the subscription but now I have to take time to cancel it on my credit card. You have no right to charge my account till the 7 days are up.

App is frozen. The app has been frozen for at least two days now I can’t use anything

DOES NOT WORK. I thought I downloaded a free trial. They don’t inform you that if you intend on purchasing a discounted subscription you do not qualify for the free trial. So I paid for a year of something that doesn’t work. It claims I had an 8 and a half hour deep sleep when I was awake for 4 and a half of those hours.

Such good sleep. I was so tired yesterday but today I’m wide awake!!!

0. It’s a case study : how to make sure that users won’t extend app usage for any longer than 5 minutes, from the first try. This really hits the nail on the head.

Awesome ⭐️⭐️⭐️⭐️⭐️. awesome

Took money. I downloaded this app but deleted it the same day it had a free trial but it still took my money . 🤬

Paiement setup is a scam. Installed 7 day trial and then stopped using it 3 days in. (Left on vacation) Came back to a 90$ pre-paid subscription. Now i cannot cancel subscription and modifying it just adds to the prepaid time. I have the feeling of having my money stolen from me. Id like to opt. Out.

Charged me when I signed up for free trial. They offer a free 7 day trial but when you are signing up they make you choose a plan when the free trial is over. I was charged immediately for the subscription with out a free trial. Might be a good app but don’t scam me out of my money.

Fantastic. This app has helped me sleep better and get in a schedule waking up with more energy. I recommend this very highly n I’ve only used the free portion of it. I’m excited to try the full version it’s everything I honestly needed. Thanks to the makers it definitely has helped me out a lot. Keep up the great work thank you.

Sneaky Billing. I downloaded this app for the free part. My credit card was billed $90 without my permission. Now it’s a fight to get a refund. Very sneaky!!!!! I don’t recommend downloading this unless you want your credit card billed. This is bad business!!!! My free subscription was until March 16. The card was billed March 7. Impossible to reach anyone to discuss this issue. No phone number and no email.

Don’t start the free trail, it not worth it.. Once started, there is no way to get your money back. Check people’s reviews first.

7 day free trial not honoured. Was offered a 7 day free trial. I cancelled after 4 days as the app is not reliable. I am not given the refund. I reached out to the developer and received a bot response not addressing my problem. Buyer beware.

Love. Yayy

I call bullcrap. I downloaded based on the high reviews and used it for two nights. The first night I slept well and woke up refreshed. The app showed a very fitful sleep with lots of ups and downs in the chart. The second night I was awake several times during the night and the app showed deep sleep all night. I don’t believe this app is beneficial at all!

Not interested. You have no way of saying no..you do NOT want to subscribe to this app

Ran payment after I canceled. I realize that this app was not what I wanted and immediately cancelled it as soon as I installed it the free version. Of course you have to put your credit card in first to be able to see if it's what you want. I never run into this problem. Is I purchase and cancel subscriptions often if they're not or are what I want. Is the first one that's ever ran through a payment without my consent. Please be aware of subscriptions like this as much as it may be a good application. It's not the one for me, and truthfully if you were $24 and change you better be damn good and or exactly what I need.

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Not As Good as I hoped. I liked this at first and I bought the annual subscription, but it started saying I wasn’t sleeping for the first few hours each night even though I was. It gets the types of recording wrong frequently as well. I like the sounds and I like the wake up alarm but the inaccuracy of the app is problematic, unfortunately. I’ve tried having the phone on the bed and on a night stand next to the bed - it doesn’t matter - it always says I’m not asleep for several hours that I AM asleep and it never has recordings for that period of time that it thinks I’m not asleep. I will be cancelling the subscription but since I paid for a year, that money is gone. It’s good that it’s accurate for some people but it just doesn’t function correctly for me.

Bit Disappointed. I like how this app can detect when you fall asleep and wake up. It’s a good app to get when your main goal is tracking your sleep. However, if you’re getting this app to hear yourself talking or snoring, or whatever you do in you sleep please note that it cost money. It may be just me but I really wish this app wasn’t as expensive, as I was very excited to hear the recordings of my sleep last night and instead was taken to an subscription add. I can understand where they come from and why they make it cost. If this is the case I don’t understand the point of saying you can click on something and use it when really you have to buy it.

Soothing in a way that was reminiscent to stress free childhood summer sleep. Thank you for developing an app that taps into a, hopefully, time in most every souls either inner child, happiness and/or the beauty of a moment in time ( in my life) when sleep was relaxing, sounds reminiscent of those times which relaxes even the troubled sleep of a PTSD survivor. Not only was I able to find a sound (which morphed into a happy memory) but combining two sounds is as good if not better than any sleeping aides I have taken. Kiddos all the way Thru the most peaceful sleep. JAS

It might even save my life. Better than a sleep study. This app is amazing. Who needs a sleep study when you can have this? I was told I had sleep apnea but didn’t really believe it. Now I have proof which could potentially save my life. And save me thousands Id dollars for INE of those studies, if it were ever to be approved. It seems like I am only getting 4 hours sleep and the app tells me if it is deep sleep or light sleep. Tells me how fast it takes me to fall asleep. Will ask my son to try it as he is tired all the time. This app might tell us why.

Great! Except…😕. Everything with this app is helpful except when I wake up and click to turn it off, it shows me the weather for the day instead of the sleep information it tracked. There’s no X out of that screen. To get the sleep information, I have to swipe out of the app, remove its history, reopen the app and click on statistic from the previous evening. Seems like it’s a glitch that needs addressing. Please add an x or allow the screen to give the sleep information promptly after showing the weather. I have a rather app after all…I bought a subscription to Shut Eye to show me how I sleep. Thank you

Good App But Pricey. Hi, if you are reading this l want to let you know that this app is amazing, they have music, nature sounds, and even an article about how to stop snoring. There is one problem though, you can’t listen to the recording without paying, now l would not mind paying at most 3.99, but the cheapest on the app is 9.99 for a month and that is expensive. Lower you prices at bit please or don’t charge for heating what you do in your sleep at all. Thank you for your time. P.S please make the sounds that you make in your sleep free and the rest for the premium because that is what people download the app for and then you make it cost money and not even for a decent price.

Do not recommend if you want a free one. So I got it and did one night of sleep record and when I woke up they chose certain ones for u to listen to like I had one snoring clip (my dog was snoring😂) and one noise clip which was bird chirping and one clip that was just silence and then there was the ones where you had ti pay for to listen to and I had 20 noise/talking recordings but couldn’t listen to them because I have to pay 20 dollars a month to listen to them and I really wanted to hear them because I have a lot of paranormal activity going on in my house and been having some weird dreams So at this point I’m probably just gonna use my camera to record…. :(

Very important information to be found on this app. I downloaded this app as I was searching to find out why I was ALWAYS TIRED. After one night I found I was snoring like a buzz saw all night long, and stopped breathing 8-10 times an hour for over 30 seconds! I immediately made an appointment with a pulmonologist and was diagnosed with severe sleep apnea. Now on CPAP and I got my life back, with more energy every day than I can remember having for years! This app can change your life.

I am shocked & aware now. If it had not been for the 7 day trial I would have been unaware of my sleep patterns. I found out I snore and a lot and loud. I’ve been to a sleep apnea clinic but it was years ago and I did not snore. Things have obviously changed and I now want to address it. I am so grateful for this wonderful app. I hope to fix the issues and get better sleep and better hours awake. Now I know why I'm so exhausted. Wow. This app is good for people who lives alone and needs to know if something is going on with their sleep.

Gimmicky junk. Seems well put together…to just take your money. That’s about it though. You literally just leave your phone next to your bedside while you sleep. There’s no way for this app to know if you’re asleep, dead or even in the same country. Yet it will try to tell you how you slept, which is completely inaccurate. Any sound at all will be considered you snoring. My wife’s alarm went off with gently music and yep it recorded it as a snoring session. It will also ask for you to rate the app multiple times before you can even get it set up. I guess that should’ve been the warning signs there. Oh well, it’s deleted now. Let reading my review be the only waste of your life you did by looking at this app. Move on now, don’t look back.

Not that great. I’ve had this app for several months now and I have the premium version. I downloaded the app because my husband told me I talk a lot in my sleep so I wanted to find out more. Some nights it picks up sound other nights it doesn’t pick up anything despite my husband telling me it was super loud. It’ll pick up a fart from my husband that is on the other side of our bed but doesn’t seem to pick up on my talking right next to my phone. I don’t understand why it does this but the fact that I paid for premium and it doesn’t work all that great is a major disappointment. We definitely get a laugh from time to time though.

I have improvement requests.. I love this app, i really primarily use it for the sleep sounds and I love the smart alarm. I don’t think this actually “tracks” my sleep because I can be awake and rolling around bed literally all night and this app will say I slept like a rock. Also when I get out of bed to go potty, it just thinks I was really quiet for a moment. Could we add a pause button maybe? Ontop of that, usually I end up taking sleep meds or warm milk after I’ve been trying to sleep for a while and it’s not working. Could we add an update button? And what if I sleep on the couch for some reason? There’s a “new bed” option, but nothing for a couch or something like that. What if someone stays the night? There’s no option for sharing a bed. I smoke weed to sleep sometimes, where’s that option? Would it track my sleep better if I put my phone on my bed or in my bed frame rather than the bedside table? All in all, it’s a fantastic app to help you fall asleep and wake up, but not great at actually tracking your sleep patterns.

Just Meh. I primarily downloaded this app to detect snoring, which it does quite well. The sleep tracker itself gives me no confidence in its accuracy. I also use a wearable fitness device that tracks sleep based on heartbeat and respiration. I trust that device much more than this app, which tracks based on what? Sound? I get very different results from each device. I trust the one that uses actual data. Also the sleep meditations get 3 stars at best. Their narrators are horrible, and sometimes the background is louder than the narration. I paid for the 30 day subscription but have already cancelled it after less then 2 weeks. Time to search again….

One year subscription only option. When I signed up, it gave a monthly breakdown. I got charged $30 for a year. When I went to cancel, no refund for unused months (can still access). That’s not cool. While the app is ‘unique ‘, it often misinterprets sounds. I also don’t see how a phone that’s not physically connected to you can tell that you’re not asleep. I often get scores that make no sense. I wake up at 5:15 after sleeping through the night and the app says I was awake for over 2 hours (????). I don’t really trust the results. At the end of the day, I don’t really need some app misinterpreting my sleep. I’m either sleeping well or I’m not. Don’t need a blow-by-blow summary of every single thing I did during the night.

TONS of Sounds, Music & Meditation. I absolutely LOVE this ap! I’ve told everyone about it. There is tons of music, sounds and even voice assist meditation to talk you into a calm place. They have stories and even hypnosis if you choose. You can even custom make your own mix of sounds and it’s really user friendly! It will record you’re snoring and sleep talking so you can hear it the next morning. You’ll know how much/how many times you snore in a night and record what you say if you sleep talk. The ONLY thing is, your recordings do not save. I’d really like to keep some because I’m a sleep talker and I like to keep them.

Could use some tweaking. Used this for 12 days now and I was able to catch some supernatural activity on the mic several times. But since it only records like 20 to 30 seconds of audio at a time, I wasn’t able to listen to the full on screaming of my neighbor yelling about how he saw something floating above him and then gasping something about $140 or maybe it was 140 ducks? But I would appreciate if it recorded the entirety of a single noise instead of cutting it off so i could find out what my neighbor actually saw. Other then that, it’s fine. It works as intended and I’m fine with that.

No free trial, terrible app. Was charged immediately for a year and did not receive my free trial. False advertising. They may have gotten one year of payment but I will let everyone know what a terrible app this is. The sounds a cringe. It falsely reports other sounds as you are sleeping. My bed squeak was reported as teeth grinding. 🙄 The tv was reported as me talking in my sleep. The sleep stories are creepy and not relaxing. I’d pay for famous readers of sleep stories but this app has like your neighbor reading to you. No one of consequence is reading the stories for them to be so proud of their terrible glitchy app. You got my money once but never again and I won’t let anyone else make the same mistake. Congrats on $60 and a year of bad publicity.

Okay But One Complaint!. personally i really liked this app and it helped me sleep well at night. btw i used it last night and that’s all.. the free trial i used will be extended until april 1st. and i plan on using it. but the one and only thing i have to complain about is the free trial. i understand that the app makers need to make more money, but personally i saw an add that told me i didn’t have to pay to hear what i sound like in my sleep (which i have been wondering for years) and i don’t want to pay for that. i was told that i did not have to pay, but i did, that is the only thing i want to say. and that this is a very good app in total all except for that!

I thought the numbers might be off... I’m not a sound sleeper and I often have trouble getting to sleep. After a few nights of using the app, I couldn’t fall asleep one night so shut it down to do other things on my phone. It had recorded that I was asleep for 26 minutes when I hadn’t slept at all. It was then that I realized it was actually tracking my Great Dane, who was sleeping soundly about equidistant from the phone from where I’d been laying. I paid for a full year subscription to find out that my dog is a sound sleeper. I didn’t need an app to tell me that, or that she snores on occasion. The app also made my phone run hot.

Loving it so far!. Shuteye is a sleep app I just got and it’s amazing! I have insomnia and take pills to sleep and I have been told that I have night terrors by Karl and by a one time coworker who ended up getting her own room at 1am. Well now I know I grind my teeth and have horrible night terrors that cause me to cry and scream in my sleep. I had a sleep study last year and they didn’t find any theses problems. I just ordered a mouth guard , will be talking to my therapist about this and seeing another doctor for help. I just want to say this app is amazing. I could hear my dog Leia trying to comfort me when I was crying and screaming. 😢

Sleep 💤 Tracker!. This is the BEST APP I’VE PURCHASED! I wish I had gotten it sooner! I started out getting it for someone else but it has ended up being mine! I’ve already learned so much about my sleep patterns and how bad they are and how easily I can begin to change them slowly on my own without a huge monetary output! It’s very inexpensive and easy! I’m so extremely impressed with this application and how it actually monitors your sleep patterns and sounds! This is one application that will really improve your life for the better! Thank you! Kristen W.

Extremely helpful. I love the white noise it provides. If I have ringing in my ears or trouble falling asleep I can try out new sounds. It measures sleep score and time asleep, but which is very helpful and I think it helps me improve my schedule at night. I used it almost every day for a month, and I saw it on an ad. I think that even if you don’t have trouble sleeping, this helps to see the quality or just get sleep sounds. This also helps if you have trouble sleeping, it helped me at least. Thanks ShutEye

Meh. This app was awesome to capture some activity in my home at night with my child I needed to be aware of. This deleting automatically audio for my “storage” isn’t convenient. I PAY for the audio…. For it to be deleted in an attempt to save my storage is ridiculous, when in reality if something as we all know is effecting our phone storage we will delete accordingly. Completely contradicts the purchase of my purchase and if you send checking daily I suggest deleting and going with an app that allows the personal freedom to clear YOUR storage. Literally recorded 354 sounds of my husband snoring….

A Tad Confused. I got this app because I have sleep apnea and the app says it records snoring and times awake which is exactly what I need. I decided to do the trial but it won’t let me listen to any of the snoring, talking, or grinding that was recorded. I have recorded my sleep for three nights now and I can’t listen to anything from any of the three nights. Am I doing something wrong? It keeps telling me I need to have a VIP subscription but I’m doing the trial. I don’t know if I like the VIP if I’m not really sure what it actually includes.

White Noise. I love this app just for the sleep aid sounds alone! It has free features where you can create your own white noise combo (I like rain on tent + gentleness). You can even save your combos that you make. I also love that there’s stories, music, and other sleep aids! I haven’t been sleeping well lately and falling asleep is especially hard but this knocks me right out! I don’t find much use for the sleep recording because my fiancé snores very loudly so it’s really tracking his sleep, not mine. Overall, I highly recommend for sleep aids!

Support is Useless, Paid for a Year & Can’t Login. I loved this app, as it really helped me fall asleep & stay asleep. My quality of sleep really improved with this app. I went ahead & subscribed annually and shared the app with many friends & family. WELL the app crashed, so I preformed basic troubleshooting steps of uninstalling & reinstalling the app. Now I can’t get back into my account. Says my email/login doesn’t exist. I’ve reached out to support multiple times. They responded the first time then ignored my follow-up responses advising that their steps did not work. So I paid for nothing! I’ll be looking for a different sleep app if this isn’t resolved. Update: support responded with the same info that didn’t work AGAIN & doesn’t reply for further guidance. I’ve requested a refund and will be using another app with better customer service.

Great app but.... Been using the app for about a month now and recordings work just fine for me! Nature sounds are quite helpful to get you to sleep a bit faster. So far so good. I have notice a problem though. It’s been recording my sleep just fine lately. But say you were to wake up early then the alarm on there you have set to wake you up. As soon as I hit the wake up button before the alarm if I’m up early from it. It says error and nothing was recorded at all. Even when I do hit recording option and it shows that it is recording it. Before bed. I Have notice it does that every time you hit the wake up button early from the alarm you set it at.

Not accurate …. Not really sure how this app works, but I do not think this is accurate at all. Most nights it will tell me that I fall asleep within five minutes. Just because I pushed the start button and put my phone on the night table, doesn’t mean that’s when I fall asleep. And usually around 3:34 AM it will tell me there is a noise in my bedroom which, are birds chirping. My windows are closed with my air on and my fan on, so not sure where all the bird sounds are coming from? I thought that I had a free trial. With this app, however, apparently I don’t so I cannot get refunded for the money I spent on this app, but I will definitely not be renewing it.

My scary experience. Okay, if you haven’t seen the last one here’s what happened. I read a scary review while downloading the app, I woke up to find my iPad UNDER MY BED, turned it on, and the app said I woke up at 4:56 am. Which to do that I’d have to turn my iPad on…unlock it with my fingerprint or password…and then go to the app, and press wake up. Then it said I snored, so I pressed to bottom to hear and what I heard shocked me, it sounded like floors creaking or maybe a whale, there was no tv’s on what so ever, and this sound was found 42 minutes before 4:56, it was 4:18, and my friend came upstairs and found one of my earrings but they were bent, they weren’t like that the day before..

Loops are too short. This is definitely the best of all the apps out there, but it still suffers from one unfortunate issue and that is that the loops are too short. For many of the sounds this is ok and you can’t tell, but for some of the nature sounds like rain and waves etc it ruins the experience. The culprit is always one very specific sound within the loop that sticks out like a sore thumb. Once you hear it, good luck trying not to focus on it and wait for it to return 15 or so seconds later. If someone could give a little more love to the loops this would easily be a 5 star app. And if they need someone to point out the issues specifically, I’m the guy!

Does not accurately track sleep patterns. I’ve had this app for 50 days and at first it was great, I’m not sure how it actually tracks your sleep because it was mostly giving me a very wavy graph. It also wasn’t picking up that I was awake when someone came in to talk to me early in the morning, and the app recorded both voices. I wasn’t worried about this because I usually fall asleep quickly afterwards, and it didn’t effect my overall sleep. The past week it has been changing my sleep graph so much that I wake up from a 8-9 hr night to a 0-50 sleep score because it thinks I only slept for 45 minutes to an hour. Also every time you open the app it shows you the offer to buy premium, often giving a deal. You can not use the app until you exit the ad, and sometimes you have to wait for the wheel to spin and land on jackpot before the X pops up. Once I’ve initially declined the premium membership I don’t want to continue to see pop ups about it. There are some features that are unavailable without premium (which is fine by me), and in opening these one could go about purchasing the premium. We don’t need it shoved in our faces every time we open the app when we’re trying to go to sleep.

Love the app but…. I would give it 5 stars but it’s annoying when the calming sounds I play (ex: Light rain and gentleness) after awhile the audio stops playing out of nowhere and I have to press play on it. It’s basically YouTube’s “are you still watching?” But without the yes and no. Please please fix this (bug?) I love this app so much but it gets irritating having press play a second time because it stopped..I’ll change it to 5 stars when the bug/glitch gets fixed. But for now, it’s at 4 stars. No need to feel rushed on fixing it, take your time ❤️

Good but…. It was great during the fist few weeks but then it started completely guessing my sleep schedule. Like this morning it had told me that I had not fallen asleep at all, like not even a minute of sleep, when I had in fact gotten a good 6 1/2 hours of sleep. And most of the sounds and music and meditation are locked and every time you go into the app it asks if you want to buy premium for the app which was very annoying. And the alarms sounds were very glitchy sounding and louder than what I usually set my phone to. Overall good app but could use some more work. Will not download this app again.

Second review. I’m writing a second review and making this one star since after the first one I wrote, I got a response saying they were sorry the app can’t track two people’s sleep. I’m not asking for the app to track two people’s sleep- I’m asking for the app to track Just MY sleep, which it doesn’t do making it totally useless. They also said “we’ll consider adding this feature to a future update.” This is not a feature- this is making sure your app works which it does not. It only works if you sleep alone. Which many people do not, and therefore it’s totally useless. Perhaps the description of the app should say it only “works if you sleep alone.” “Not meant for couples.” I’d really just like my money back. Maybe when it works I’d consider it again. But it doesn’t work. Save your money unless you sleep by yourself.

The app is amazing but there are some alarm issues :(. For the past few weeks shut eye has been waking me up on time, and I’m never late anymore! But a few days ago I was noticing that my alarm for this app were not going off like normal. I had woken up late, surprised my alarm was not going off, but when I opened my phone I was at the Home Screen, perfectly normal until I open shut eye that’s when the alarmed had started going off. It was 2 hours late :/. I it said alarm for 4:30 am but went off at 6:30. So sorry if that was really long but I just wanted to voice my concern bc it was concerning to me .

Stopped working after a few days. First off, I missed where they said they were gonna charge me $60. That was a surprise. (I guess that’s the perk of an app that you use when you are you’re most tired. Second, the app stopped working after only a few days. It records nothing now, even when I know I’ve had a conversation. It also isn’t even recording the correct time anymore. I work 3rd shift and have an odd sleep schedule. Last “night” I started the app around 9 am and slept until 5 pm. The app shows I slept 12:51 am-6:51 am... Third, the meditations restart when they’ve finished playing. There have been times that I’ve been right on the edge of sleep and the meditation restarts, waking me up. Fourth, the wake up feature DOES NOT work for me. If I do not set a backup alarm, I will not wake up. I don’t know if it’s even going off or just so subtle that I don’t hear it or what. Fifth, many times when I do finally wake up, the app is already off and only tracked for about 30 minutes. While hearing the sounds that occur while I’m sleeping was neat, it is definitely not $60 neat. And my FitBit does a much better job at ACTUALLY tracking my sleep.

Good but bad. I love the app I really do but I want to know what I do in my sleep without all the extra vip stuff. I got the app so I know what I do in my sleep. And theirs no way to save those sounds so I can hear it. I’m really bummed that I can’t know what I did in my sleep. I also realized that it did not get the correct sleep timing It said I fell asleep at 11:17 when that’s when I sniffed from allergies Also ask me for any personal information so that’s a plus But back to the stuff that bugs me. I am I sleep lover but have trouble sleeping I go to school at 7:45 and am a 4 grader so I like to sleep when I can the alarm is helping me but also it goes off to early. I had to reset it because I was wide awake when it went off!! I know y’all are small but y’all made it on tik tok!!!!! Congrats for that!!!! But my mom won’t spent money just so me my brother and sister can get a good nights rest Back to what I was saying I don’t love the fact that you have to pay to hear yourself because on your little tik Tok campaign it didn’t say anything about money. I just want to know what I slept like 😭 - 𝙶𝚊𝚋𝚛𝚒𝚎𝚕𝚕𝚊

The best thing to tell you about this!. I really like this! It’s really fun bc it tells you about what happens in your sleep but I do not how people complain about this cause it literally can tell you if there’s a crime and there in your house! It’s very helpful! You also get a sleep assistance idk what it is called but I think it’s called that? I just want to know what’s it about! I don’t like complaining about the games video things that can help you like this! Idk if it can tell you when you started dreaming. Sleep waking idk if that’s a thing on shuteye! I hope you guys have a good rest of your day bye!🥰

Do not use!. All this app does is record when you start the tracker at night and stop it in the morning….it then says you slept the entire time no matter if you got completely out of bed and left the room wearing your Apple Watch of course and started a load of laundry… it listed me as asleep during that time in light sleep!! The night before I was up the majority of the night and was up and down and on the phone several times. During the time frame they recode that night I probably slept 3 hrs and they listed 10hrs so no do not waste your time even downloading.

Issues with the app. Hello! I have been using ShutEye for about a year with no issue at all until New Year’s Day. At 12:00 A.M., I fell asleep. It was normal. The night after that however, I fell asleep woke up and got a message saying that I had only been tracking 30 minutes, when I am certain that I tracked all night. This kept happening until January ninth, then it went back to these messages saying I’ve only been tracking for less than 30 minutes. When I went on to write this review, there was an update which I had no prior knowledge of. Please fix this issue! Sincerely, Miss Violet Helen Wiedman

stopped working all of a sudden. I loved this app a lot. I didn’t pay for premium, because it’s way too expensive for me, but I really liked the features that it gave me without premium. It was usually pretty accurate, but some mornings, I would wake up and the app had just stopped tracking my sleep on its own which was very annoying. Just recently, I started playing music to help me fall asleep, and the music messed with the tracker, so I had to stop doing that, but last night, I didn’t have music playing, and it told me I got one minute of sleep even though I know I slept for at least seven and a half hours. I don’t know what’s going on, but I’m really upset that it’s not working anymore.

No integration. I have an Apple Watch, and have been closely watching my blood oxygen, respiratory rates, and pulse, and was hoping for a program that would correlate this data with the different sleep stages. Instead this program, when notifications are turned on, reminds me to eat chicken (vegetarian) or take a hot bath even though that would potentially cause more side effects if you have MA and thus poor sleep. Rifling through a drawer at night is labeled bruxism, saying good night is labeled snoring, and no analysis is released until they have a full week of sleep. I set an alarm not knowing that I would be created an adorable terrier puppy hopping back-and-forth across the screen. Compared to programs that wake you up during your light sleep stages, a puppy is a little overwhelming, lol.

I like this. I actually like this app, I never know I snored until I found out abt this app and what I really like abt this app is that they put in whites noises and I my favorite whit noise is thunder and rain noise. Evrey day when I’m at my dad and it’s time for me to go to bed and when I try to sleep all I hear is my step sister yelling and screaming and using profanity so I opened shut eye and put on my white noise and I tap out less than 5 minutes. Would recommend this app. Thank you for developing this amazing app

No customer support, no responses. Like an idiot I installed this app to check it out then forgot to remove it. I was charged $70 when the week trial was up. I immediately jumped on their site to find support. There is a short QA page with a contact email. I emailed them to see if I could reverse the charge. No response after one week so I found a second email on the site. No responses at all. Not even a “no we won’t refund”. It’s really unacceptable not to have any customer support at all. I’m actually going to try emailing them some technical questions to see if it’s just the $$$ preventing them from responding. It’s not ok. I do blame myself but note my experience in case you care about CS. I have no idea if the app is good, I won’t be using it.

Ok, but not worth the cost. It’s ok. Uses sound to try to figure out sleep stages. A bit annoying: keeps asking you to review it right after you download it before you’ve had a chance to use it. Decided one day that it was time for me to go to sleep & started playing a long sound/music (I didn’t ask it to do it & didn’t appreciate the interruption of what I was doing at the time). Another time it didn’t stop the noise that’s supposed help you sleep after 1/2 hour & started recording the noise it itself was playing. Overall it’s ok. It did catch some snoring. It’s interesting to see the chart of you going in and out of diff sleep stages. But the price is too expensive for what it offers.

Failed to cancel. I used this app for one single day and decided it wasn’t for me. The app was cool, don’t get me wrong, but after I cancelled the subscription and deleted the app and moved on with my life only to get a 60$ charge on my card a week later. My credit card company thought it was fraud and cancelled my card and sent me a new one, only to get another charge on my card when the new one arrived! I don’t know how to get in contact with anyone from the app but it is extremely frustrating and I don’t know how this mistake happened, but I am being charged 60$ for only using the app one time and I can’t find any customer service contacts on their website or on the app itself. Don’t use the free trial on this app, it comes with too much risk and it is NOT worth 60 bucks.

Fake Report Highly Disappointed!!!!!. I upgraded to premium, just so I could hear my sleep report which already looked strange. The app said I was up when I was sleep for one, after paying to hear the reports you could hear my tv in the background, but the voice was a male voice breathing hard off and on. I’m not married, nor in a relationship I sleep along every night. They added in someone’s voice to the recording to make it seem as if you were making sounds during your sleep. I have insomnia bad, I toss and turn all night and can barely sleep, but it has me in a deep sleep at certain times. Highly disappointed!!!!! I got a refund. I wouldn’t recommend this app to anyone who wants an honest report. I’d say go to a sleep analyst and get an accurate report. Don’t waste you money on this app.

Seems suspicious. I suffer from insomnia so I wanted to find a way to better track my sleep habits. Unfortunately though this app want you toTo commit to paying a entire year before even trying the app. The seven day free trial and should be available on the monthly option as well. If I’m going to try some thing I should still be given my payment options. People are less likely to try the app if they fear that they will be charge $60 if they forget to cancel because they didn’t like the app. I believe this is part of the companies plan. Some people will try the app and be fine with paying the yearly price. Others howeverMay not like the app but forget that they had the subscription and end up being charge $60 for the year when they meant to cancel instead. Seven day free trial shouldn’t come with so much of a risk. So it should be available for the monthly price as well

Awesome but the UI is annoying. I tried this app about a couple years ago. When getting out of bed was horrible but it had this cool sensing thing and it told me I had my alert in a bad time of my sleep cycle. Which actually helped me a lot. The problem is a lot of the stuff you have to pay money for. And I don’t got money to waste sadly . So it’s cool but if you don’t pay it gives this dumb spinning wheel thing or add everytime that stops me from using the app, making me ANNOYED WHEN I’M TRYING TO SLEEP!!!! Trust after the first 5 times it gets annoying. If you are a white noise person you will probably love this app. Or someone that loves sleep and health.

Good, but needs some work. My work hours require me to get up at 4AM. All my life I've been a "night person". With the help from this app, I'm getting more attuned to my sleep life and adjusting myself to those waking hours. I used to keep "teenager hours" on weekends and sleep in until 10-11. Now I'm getting up at 6 and feel fine with it. The one suggestion I'd make is improvement of sound identification. Every morning I wake to app reports of "teeth grinding". When I listen back, it's obvious that the app is picking up my bed frame creaking when I change positions. I've been reporting it as inaccurate. Just hoping this message will bring some further awareness to the need for more refinement.