ChesCo Library System App Reviews

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Fancier design, worse functionality. Won’t scan the digital card at all now. Can’t store my wife’s card with mine. Cant sort books to see which ones are due (duh, that’s literally the reason for the “my account “ section). Seriously who wrote this application?! I’m a developer- I’d do a better one for free! Just going to use the web site from my phone browser at this point!!

Keeps crashing. Can’t open for the last 3 weeks.

Easy to use. Awesome app! It shows my holds, checked out books, and the catalog all in one place!

Can’t renew. The take a photo of your id or utility bill does not work at all!

Terrible. I can’t even add my account. I have to use the desktop website in my mobile browser. What’s the point of the app?

Useless. I can’t add my card to my account. The app just spins while saying ‘validating’. Tried multiple times even letting it go for over an hour. Tried deleting and reloading the app. Still nothing.

Slow and clunky. Notifications only pop up while in the app, which defeats the purpose. Very slow to load searches and account information. Would be ideal to use, but really gets in its own way most of the time. Easier to just use the website which isn’t much better

Big Update!. I’ve been searching around this app and it is a big improvement over the last one! I especially love the ability to renew multiple books at a time. Some things that could improve: -Once signed in to databases and Flipster, keep it signed in. I never have my library card on me to continually put in the number just to use those resources. -Have events able to be filtered by location and easier to access different dates. Scrolling through a ton of events on one day just to find one you want at a certain library is a pain. Also, I’m not sure if this is available yet - but allow registration for events on here too (though maybe it does that already). Overall a big improvement! Thank you!

Holds. I cannot see when I have to pick up a reserved book. That and due dates was my main reason for using the app.

Need to fix the digital library card. They can never scan it. I thought this would be fixed with the new app.

Frustrating. This app constantly sends my reserved books to the wrong library even though I choose the closest library. They had a decent app previously, even though it was rather basic, and I was looking forward to some of the filtering functions of this new app, but not being able to reserve books to the proper library makes this app fairly useless for anything other than a searchable database.

Doesn’t recognize me anymore. Checked with library - I’m I system, but it doesn’t recognize me anymore. Since I haven’t used since their latest update - I’m assuming the updates screwed up

Can’t even add card to account. Just spins forever. Can’t load a new card into an account

Great Update with Better Features than Old App. Excellent features for reviewing activities on your account. It’s also nice to be able to quickly see other family accounts. Well done and a big improvement.

New user can’t login. Had to log into the website first on my computer to select a pin. Then I was able to log into the app with that new pin. Otherwise the app just locks up. Seems like a no brainer for the app to ask the user to create a pin if none exists when an account is added.

Waste of time. I rate this app a one because a zero wasn’t available. Trying to renew my account which requires the app to take a photo of ID or utility bill. Camera doesn’t work at all. Sent an email to report glitch and nothing but crickets. Their website does everything better except for the renewing account. They should have spent the time/money to put that feature on website.

Nothing is working. I downloaded the app today and when I went to search for something, I got the loading circle for about 2 minutes and then it finally loaded a blank page. Thinking maybe that was bc I wasn’t logged in, I went to add my library card and got an “error request timed out” when I pressed the submit button there (after waiting a few minutes at the loading screen).

Can’t choose branch. When you try to reserve an item with the app, the item location sets for the home branch of the item. You aren’t able to change the pickup location. For example, if a book I want is at Chester County and I try to have it delivered to Easttown, I am not able to do so. Please fix this!

Terrible!. It won’t save my card at all! Just keeps spinning! Great idea horrible execution! Hopefully they fix it!

Nice App. Nice improvement on the previous app but one thing that is missing are the operating hours for each library. This is something the prior app showed but this one is lacking.

This app does not work. When I try to enter my card number and pin, I get a loading screen that keeps on loading forever so after quitting the app and trying over a few times I gave up this is the worst application I’ve ever seen.when I asked to get a new library card, I was told that it’s gonna cost money and I might as well just do that instead of using this nonworking app

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