Roll by ADP – Easy Payroll App App Reviews

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CEO. Very disappointed after the advertisement of ease of use, worst experience ever customer service? There is none.Would not recommend this for anyone.

Really easy—really convenient—and a REAL value!. Intuit kept hiking pricing while customer service kept declining. I did my research and frankly was skeptical of the price, app, etc. ADP Roll has over delivered in all aspects from set up to running payroll…they just make it easy and in an era where everyone is jacking up prices—Roll is economical AND frankly a great value!

Payroll looks just gd but not really. No customization for contractors 👎

Awesome App. It’s affordable, fast, simple, and accurate! Makes running payroll a piece of cake!

No reason given. We spent lot of time setting up everything and submitted all the requested documentation but after so many days they suddenly inactivated my account and said they dont want to offer services to me.. no reason given, its ridiculous.. if they need more info they should ask for it.. denying with no reason does not make sense.. using gusto now.. though its priced more its very user friendly and good customer service..

First timers. The set up has not been easy. There should be a check list of all the info a company will need to have on hand before they start the sign up process. I did not know all the different tax ID numbers I needed to set up a payroll so I had to keep stopping and starting. Also, when I can get tech support they have been great. Sometimes getting tech support was difficult. Now that I am all at up I think it will run smoothly.

Wasted time. Completely wasted my time and did not communicate well at all. I was completely dissatisfied on every level.

It’s terrible. It’s a terrible app. Should be kicked out of apple store!

Have not been able to use. It’s been 2 weeks and I have yet to be able to actually run payroll. Yet my account is active and I received an email saying everything was approved. I have spoken to multiple people who assured me in 48 hours I should be able to run payroll. It’s been 48 hours and still a no go. I’m ready to go to another service but do like the idea of the convenience of a payroll app. Ughh

Nightmare to use. I would give minus star if I can . So many glitches, payroll is the only thing it’s supposed to be and yet it can’t seem to accomplish it smoothly.

Dumb developer. Dumb app talking about easy

New to roll ADP. So far so good

Aweful. It says it’s easy to set up. It’s not. Very difficult and takes forever. I never even got it set up. Validation of information takes forever too. I’ve used other companies and they set up everything with little info needed. And it takes a day or 2. Not worth the time.

Chose not to offer me services. Don’t let them fool you as a simple easy going app. They denied me the ability to use payroll based on things they cannot disclose. Absolute garbage.

Terrible experience. I am a S-Corp, and I tried using Roll to pay a salary to myself, the only employee. They told me I had to wire funds to them to cover the first payroll, and after I did, the customer service chat agents, which is the only way to get any help, wouldn’t verify the wire and told me the payroll was processed, even though it has never appeared in my account. All of my customer service interactions have been terrible, and I’m trying to track down the $15,000 they took from me. Do not recommend using this app.

Quick and easy!. Love the app.!

Love it!. I love Roll by ADP. It is so convenient to use by mobile and easy to access on the computer.

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