OPay-We are beyond Banking App Reviews

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Complain. I try upgrading my account so I could receive higher amount of cash but it keep saying for me to upgrade to the latest version but their is nothing like upgrade their and now I can’t receive any money after from 50k and that’s not good I hope you people work on this really fast before people starts to close down their opay account.

Lot of glitches. The app has been effective ever since until the last update done early this month, and everything on the app started giving me problems such as unable to make any transaction until I have to logout completely and login again before I can get each transaction completed, it won’t accept my card until I initiate a transfer and kinda getting complicated.

Need support. The app is good, always has been. Well, few minutes ago I updated the opay app to the latest version (I wanted to upgrade my tier) well since installing the updated version, I have been unable to use the app. It shuts down immediately I open the app. It’s crashing . Really need your immediate support.

Login and log out. The app login feature is very bad and unsafe. After doing transaction on the app most people just press home button and continue with daily activities, whereas the Opay app is still active and open for any intruder to use making the user vulnerable to unexpected use. User don’t have time to press three or four button for them to log out but rather after a set time the app should automatically lock itself The login feature needs to be addressed because putting biometric doesn’t solve this

Sending and saving money. I love opay not just because sending money is so easy and convenient, and also the savings is top notch,like save box that alow you to withdraw every quarter of the year with cool interest also target that let you meet your goal with interest or you pay fine for not meeting your goal, I love you Opay ng

Easy , Good and trustable to save. I appreciate the app since I have been using it for the past 4 and the half years now it been a nice app and it keep getting more and more upgraded being a paperless account ..I can refer as the best with all and good for young and old but I think it just make it easy for the young ones to get a way to save and receive money for them self😇🛟💰👩‍🌾 👍🏻not even the adult as well as it safe ,fast , just easy to use with a very tight security access

Fast and rapid transactions!. Your transactions are always fast and delivers to the recipient account in seconds which is something other banks lacks But I’ll like to add that you ensure that your failed transactions complaint from customers be attended to and rectified the same way your transactions are fast Nice work Opay 👍🏽

Security and transfer issue. Well you app is awesome, but please upgrade the app to use face or fingerprint to login the app just easily login and that makes the app insecure and and the account that was login same as the transfer issue when I transfer now the next transfer would bring out account number not found which is bad when I save my money for emergency issues and I can’t use it that’s bad that can lead me to close up my account and never use it again please fix those issues thanks

Excellent App But needs more improvement. I’d update the star rating and review itself once it has been taken into consideration. The app has wonderful features with a good Ui designs, fast and easy for transactions to other banks and more. OPay is one of my best banks actually but it still need more improvements. The in-app customer service chat is still sluggish I might just need to make a little enquiry about a transaction and won’t have to make a phone call. Secondly I think the Owealth feature needs to have an option wether we’d like to make our balance visible to our wallet balance or not and lastly kindly provide the service for purchasing evoucher on the mobile app as this bank is far better than not having this feature on its app and we won’t have to face petty problems from some banks which I wouldn’t like to mention their names :/ thanks.

Bimboakinboye. Yes my account was locked and i contact them immediately so I was told to send email to antifraud which I do times without numbers before they answer me to send my wallet number and NIN ID card but still yet my account is still not working. I went to osogbo OPay office opposite Technical college but to my surprise they told me they can’t do anything about unblock my account that I should contact antifraud to do that on thee and. Pls my people stop downloading talkess of sign up on this App. Thanks

Good App. I really thank the team for this wonderful app. It work perfectly fine and it’s very easy to use. I know some people might be saying it’s bad app, but let me tell you this, most of them doesn’t even have account with them and just wasting their time to write bad about someone else hard effort which is very bad of them. Karma await you all. Once again, thanks to Opay team, you people are reliable and wonderful. Love your team 😘😘😍

Transfer now difficult. This June update make transfer slower. I see the transfer page UI was redesign. But it make transfer slower in a page. i have to wait for a name to be updated after i paste account, if i didn’t wait and jump to amount, I will still get distracted when name was updated for the account and the tab will shift down a bit. after a transfer is completed and I press Done, the transfer page we be come back with already fill previous transfer details, if i edit with new transfer details, I will run to an error, in other to do another transfer i have to goto home and restart again, it not like this in previous version. this two problem does not persist in previous update.

Number Best. So far that I’ve used Opay, it’s one of the best finance apps in Nigeria. This Opay Bank is sweet and simple to use… not like the others apps where your money will be disappearing 🙄. But Opay is different.. but sadly it still can’t transfer money to other African countries nevertheless Outside Africa. Like America, Europe, Asia e.t.c… So I’d like to say they should work on that.. Thank you 😊

unsatisfying. Opay as been on a slow level since few months the app isn’t good like before and the creditMe feature are taken away from the app and got replaced with Okash that did not give out a loan the loan feature is not working at all, I’ve been using kuda and palmpay I was allowed to use the loan feature but on Opay nothing works even the app is not good at all despite all the amount I have received on my Opay going to 2 years and I did have access to creditMe or any loan

Well done. It’s been a good app and I relied on it mostly for my daily financial routine but it’s so unfortunate that they always don’t keep up to there cash backs promises. I haven’t got my airtime cash back and daily cash back in a while and I have contacted customer service nothing has been done. I updated my app everyday time and still nothing has been corrected. Kindly work that out and keep up with your promises. Thanks

Suggestion. Great app but i have a suggestion. Can you make it that whenever one wants to buy data or credit, it requests for the phone number again. Currently, it automatically puts the previous number and as a result, i have mistakenly done data twice to the wrong number. Please make it compulsory to reenter the number in future. I’ll really appreciate if this is implemented. Thanks

Opay. Opay is the most efficient banking system in Nigeria so far. Since it’s birth; Opay offers timely, ache-free, dependable banking services which is far better than any other bank’s transactional and investment system both online and offline. Other banks in Nigeria should learn the definition of what proper banking services should be from Opay.

The best mobile money app. You are the best i recommend everyone to use this best mobile money operator The best mobile money I can recommend but I don’t receive notifications for credit alert or inflow of money to my account any more on my iPhone pls work on this please

This Third-party app needs to stop stealing from customers!!. Please go to my transaction history on the 3rd of March I sent money to my Mom in her UBA ACCOUNT and she has not received it until today that's very bad, I have complained everywhere in customer service about it and nothing has been done yet, so I need my money to refunded immediately, I promise you that if you keep on acting like this, you will definitely lose all your customers and I will keep posting and commenting bad about this app on different platforms until I get a refund and you know what that means, this app was known to be fast and reliable for sending and receiving money, but I don't know what you guys are doing this few months

Please refund my money!. I am giving it a 5 star yes it is worth it at some point but on the other hand I made a transfer of 25k to my parent into first bank account! I was debited but they never received it! I had to send same amount via UBA bank app! It was confirmed in seconds. I then laid a complain to your customer support via the app, it’s response was the transaction is complected but till date they never received it! Sapa de do me now abeg return my money o hmmmmm I am still hoping you get to see this review and respond to it! Thanks 👌

Good reliable but have to improve the security. I should rate this app 5stars cos it deserves it cos it’s very fast and reliable but the only part I don’t like is that this should always ask for password or pin to login but it doesn’t work that way everyone that has your phone can just get in the app without even asking for password pin or pattern it shouldn’t be that way

Bad temporary application. I regret being your customer I regret using your application you have know usefull you can’t help when someone need help you can’t even give a loan I use your application for eachother transaction I do all the time now I need an financial help from you but you insist of helping me to take a loan… PalmPay is more better than you stupid application PalmPay give me a loan even if it Small cause I don’t use there app currently I use once in while some time but they were more better than you I ate you I we stopped banking with you since you can’t help whenever I need your help I we only work and stay with the bank ready to help whenever you need them ok bye good day stupid app OPAY

Update bug. The app has been the best app so far and one of my best but this current update is making the app sluggish and slow, login problems after I press my login password if I click on login the it would just freeze and stop responding if I manage to get to the interface it would keep loading like I don’t have data this update is really causing a bug on the app pls want the developers to do something about it

Stay away from opay. I paid my salary into opay and wanted to disburse it to my expense account and savings which I couldn’t, it’s my first time using opay which I successfully upgraded to kyc 2 but couldn’t upgrade to kyc 3 because they kept declining my application without telling me the reason why. Called and called their customer service and what they kept telling me was I couldn’t send out because I didn’t upgrade to kyc 3 which the difference from the kyc 2 was just the money limit on the app. They told me what to submit which I did submit directly to their email and the reply they were giving me was ohh this this issue is escalated then after that the issue has been solved and still I can’t send out. Please be careful of this so called bank if you don’t like headache and frustration.

Problem unsolved. I have a question to ask OPay, why is it that if transfer has been made, the receive will not see the funds and you people will not get the funds back to the sender?? This is very very bad. Other banks will refuse the money back if they got your email as soon as possible 💔💔 I have made transfer twice not received and not refund 😡😡😡 Be careful with this app, if you are us it, be it on your mind that they will not solve your problems when issues come up 😡😡😡

KyC. I’ve been using OPay for literally 2 years and still counting, I’ve always got troubles with my kyc upgrade. From the requirement needed to be successfully upgraded to kyc 3 I got them verified only the ID uploading. Each time I upload my ID it’s always being declined, you guys should pleaser work on your system verification process and stop declining our IDs.

Okay. Well so far so good I have been enjoying OPay. The only thing there I don’t like is splitting my money sometimes I may fund my wallet with 45k and do one or two transactions before I know some money will be in Owealth while some will be in my balance. It gives me serious concern because it prevents me from sending money in in whole rather sending in pieces. It is really crazy. They should work on that idea because to me it is a no brainer.

Bad customer care service. The app is nice and all but, the costumer care service is very poor, they take forever to respond to you, now I’m even scared if I’ve given my information to the official email address or not, I’ve checked and confirmed it is the correct one and I’ve sent messages so they could update me on the process still nothing till date. I wish everyone costumer care service can just be like that of Quidax. They have the best and most responsive customer care agents. I’ll rate them anything more than 5 star if possible.

Pls return my money. Opay your app is okay but you guys are wicked and you refused to return my money. I lost my phone and my sim card and am unable able to retrieve it. So you guys ask me to do an affidavit and my NIN with Nepa bill and I did so too. I went to your office twice with the cost of transportation and u told me u will return my money to me. I sent the message again including my affidavit and NIN to your Antifraud more than five times but all my efforts are abortive. If you don't want your company to collapse and you guys don't lose ur, entire family members pls return my money

Simplicity in Bank transfer in Nigeria. You made transfer of Money very simplified in Nigeria. Do You know what it means for a small shop owner to have OPay account? When you purchase something even as low as 200 or 500 You’ll just pay with OPay and the great thing is that, it’s an instant reflection unlike other banks. Keep doing The good work.

We need Face ID working on Opay with IPhones. You need to activate OR make an update so the Face ID can work on Opay here on our iPhones it’s so stressful typing our password everytime we need to log in or make a transfer make that work please!!!! Giving a 5 star cause it’s a cool app that’s what you’re just lacking!!!

Unreliable. Firstly you don’t even attend to reviews which makes one skeptical about writing a review. Just to let you guys know that deducting #1 when I’m ready to pay the #1,086 is wrong. Your customer service doesn’t even have an idea of what they are doing, just wasting people’s talk time. Your WhatsApp customer agent is even worse. I wish I could attach screen shots of my complains here for others to see. Worse customer relations ever. You can’t revert payment for more than a week! What is going on? CBN says all reverts should be done within 24hours of the transaction. I need a response as it is all your agents can’t even give same answers to the issues at hand. Sad

Credit Alert. Please i would like to be having credit alert not only debit alert from you email I mean when you transfer you get an email that Transfer successful but when you are sent money we don’t see any alert please review it

Decreased Account Tier. Hello, what’s with the new update? Opened my app was unable to make any transactions and you guys where asking for my NIN number in which I did provide and there was an error message saying the information doesn’t match and that’s I previously used in Upgrading my account to tier 3 and you people forced me to downgrade my account to Tier 1 before I could make any transactions, please you guys should fix your stupid app, this isn’t the first time I’m having issues with your service so try and fix this

I can never use this app again they’re wicked and helpless. Good thanks 😊 for all you have done ok god will actually judge you people I received a money from one my uncle to sort my sis hospital bills on my way to the hospital to let them know the money is complete so they can continue or go ahead taking care of my younger sister you guys locked my account I called customer care many times they are unable to help also Alhamdulilah at last may her soul rest in perfect peace but actually I can forget what you people have done in my life god will judge you guy’s inshallah

Zee. This is such a great and amazing app I don’t have any complaints yet and I hope I wouldn’t, the only thing I noticed about this app is that after a successful transaction either debit or credit there is suppose to be a pop up notification that will notify us if we’ve been credited, instead of us to keep going into the app and refreshing it before we know we have been sent some amount, please I will urge you guys to do something about it soon please…. Aside that I don’t have any complaints. Thanks

Blaq. Best among banking apps 🏆 and beyond banking fact, Opay is my best & please you need to help do something about customer service you are better at Respond but so many papers work like printing out documents with emails even if the customer is complaining of just #2000 unsuccessful transactions can be very annoying, please because of this have left more than #11,500 unclaim not once doe but because it's minor till it gets to that amount but I never stop using because I prefer your services more if you later change I we change my review save

Review and customers opinion. It’s very nice app and I love so much, it’s very good. But there is this saying going around that the money we keep in our app doesn’t last and we use it quickly for unnecessary things. my opinion is please can you people create a space where we put certain amount of money which we can’t touch only a certain percentage, for example as a student I know I get 40,000 as my allowance and I know that within 2 weeks I will spend it but I have a space place in the app where I can put that 40,000 and I can set how much I can use off it daily like only a daily withdrawal of 1,000 from that space And you make us able to open more that one of that space for instance if I get 40,000 monthly I can share it into two space where I put 30,000 in one and I set it to withdraw only 1,000 per day for my feeding And another where I put the remaining 10,000 which is for my daily recharge card which I can choose to set as 500 Naira per day How do you find my suggestion?

The best. Opay is simply the best, but u guys need to work on your security especially using USSD to forget pin, its too cheap to guess and my friend as been a victim after he lost his phone and they used USSD to withdraw his funds. I tried doing the-same using USSD on my sim pretending like I don’t know my transfer pin and I realize with just a guess which anyone could guess i was able to make transfers

Opay is the best. Opay is the best online banking have been using I love opay because it’s make everything easier for me because anytime I make a transfer with my opay wallet even in my area they know me anytime I make i transfer when I bought something they we told don’t worry we’re going to see it you can go. That why I love opay, the no1 in Nigeria 💗💗💗💗

Criminals. OPay is criminal , the customer service is slower than tape worm and they claim bonuses which they don’t provide. I got my OPay card and was told I will be refunded after activation and first use . All done yet no refunds . I opened a complaint with the brainless live chat on series of occasions and up to a month plus now , nothin has been done Customer service is the pooooreeest , they take years to reply a single message and the chat suddenly disconnects. I advise you not to use this app. They are not serious as I myself am considering switching to kuda or other platform

Useless app. I wish there is something below 0 to rate this app. I am using the app for a purpose. I tried making transactions for almost 3days without any success. The customer service(very poor) told me the site is under maintenance for over 5days?. I tried to transfer the money back to bank account since the purpose has failed. Guess what? They won’t let me, telling me the details are incorrect. The same details that was correct when I paid in. Please avoid this app if you have something serious or urgent to do because it will fail you when needed most.

Slower to load and connection lost. I don’t think I’ve make the right decision by making an update seriously…ever since I updated this app yesterday I’ve not been enjoying it at all..not at all It’s just been whack…i will on data it will be slow on only opay and faster on other apps..what could be happening and if i use hotspot it will still be fair…I don’t know the problem between you and airtel….please do the needful on time. Thank you

Worse. I’m not enjoying your services this days, can you imagine I had to downgrade from tier 3 - tier1 Why? Because there is no place for me to input my nin number just so I can continue with my transactions……and till now if I click on where to input my nin, instead of bringing out where to input the numbers it will rather bring out verify your face with your ID and then it will say contact customer support Like it’s really frustrating and the customer service are not evening doing anything about it

Opay agent. We are not enjoying opay anymore We can’t transfer our money and they only want us to use all our money to do credit instead of doing transfer It’s not convenient for us now help us fixed it as soon as possible

Fastest app for all transactions. I love OPay Your deposit are safe and also you earn interest on them They are fast and reliable OPay guarantees you many ways to save money for future use OPay still grants you cashback on every transaction you carry out on the app All transfers on OPay is free of charges and so much more Download and enjoy

People’s preferred FinTech app. Mobile banking made easy. No hassle with electricity purchase, renew cable subscription with ease, 24/7 Customer service, Non stop rewards and giveaway, less transfer charges. Opay beat all existing/old banks hands down. I’m also looking forward to FX exchange, transactions and investment on Opay. Well done.

Deposit. It’s been weeks now...am unable to deposit to my account showing user not found....I want and argent review or I will just go ahead and delete the app because have tried so many ways but keep showing same thing

Transfer to Bank is now POROUS. Apparently couple since couple of days now I’ve been having difficulty making transfer greater than 999 to any accounts I just have to do any amount I want to transfer in multiple of 999 due to the upgrade on the account I don’t know why that should be or what probably should have happened

Rubbish service.. Y’all mad for making this app. I know I’m so stupid for using this foolish app. I started having issue since I updated the foolish app, so I can get new stuffs within the rubbish app. It’s unable to login again. I deleted the app and downloaded it again; but still the same. I just sent money to the app to use it get myself a Drug for my health...now isn’t working again. See if you don’t want to get your app reported. Better solve this issue before I broadcast your rubbish app to everybody. I regretted for using this foolish app 😞 😞

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Fast transaction. Opay transactions are so fast and reliable

Bad. I was ask to update to the latest version but no update yet

Best as ever. Thanks for your quick response

Good app. I really enjoyed the app

Nice. Very good and reliable

Good. Awesome

MMO. Best bank in Nigeria

Card issue. I chatted you people you are giving me slow réponse this is unfair i order around January thé you deliver it in march please resolve this okay 🥺😮‍💨😢🤬 Now the customer service is slow very slow

OPay for life. Very fast and reliable

Nice. Nice

Good. Your services are faster and swift but I will love it more if you add a physical Visa Card or a Virtual Visa Card please do so I will rate 5star and invite any friend I have both old and new and also family

OPay. Good and nice

Needs to be seriously improved. More ineffective than effective

OPay. Good

Like. Nice 👍

Easy to use. OPay stands out amongst its peers. OPay is easy to use and very minimal downtime, I personally haven’t experience any downtime but I know it’s inevitable in the digital world! Weldone great team.

Good. Nice app

Good. Good

GreatGB. Satisfactory

Dave bala. Best of d best

Great. Amazing app

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Love it. Still needs improvements like security features like face id and finger print and also getting notifications for credit and debits

Love Opay ❤️‍🔥. They’re doing a great job the internet banking and everything it’s just so fast and different from all online banks I get my alerts immediately and whenever I send the receiver get the alert just in less than a minute that’s really rare Keep it up OPay 🫡❤️

Complain. I don’t know what wrong with this app, I’ve been trying to get into my account but it didn’t went through,didn’t even show my balance

Slight issue. I don’t know what is wrong with me Opay app ,anytime I try to send money out what I see next is an error and the transfer is not working up till now. Can you try to fix this problem because it doesn’t happen before and just came up suddenly thanks

Can’t transfer and do sub. I don’t no what’s wrong with this version have been trying to get my sub renewed but it’s not going still the same if I want transfer it won’t go

Good but .... I have been noticing this app on iPhone is not having other functions like ofood and others cause I tried to download the app on iPhone and updates it same a only oride and pay money, load money, cable but other activities it’s not in. Please I will love you to do something about iPhone apps. Thanks.

Notifications issues. OPay needs to work on the notifications issues I don’t get notified whenever I am credited or debited Until I check balance or transaction history

😴. I’ve not been allowed to add money through the card top up I called the app support but the network was not even good to allow flow call you have to make that easy as fast cause it’s my most used thing on the OPay you just have to do

Please find solution to the new(latest) app. This particular app doesn’t login at the time in need after giving the login details it will be saying “something went wrong” and I chatted with the costumer care representative I was told to uninstall and reinstall the app, now I can’t count the number of time I’ve uninstalled and reinstalled with persistent of same issue of which this doesn’t happened on the previous app please

Pend transaction. Good morning… A customer sent money and it was successful but going to OPay application I saw that the payment was pending unfortunately now after 24hrs it was showing fail and the money wasn’t reversed to the customer … please I’m in danger please help

Missing Features. I would give opay 5 stars if Okash Loan Feature has been added to the iOS version of Opay, Secondly, Fix the feature where app ask for pin or pattern when opening Opay, the feature doesn’t work. Likewise add Dark Mode to Opay, it’s modern days, all apps are going dark to avoid the over brightness of blue screen. Thanks.

Suggestion. The app is very grate I’ve been using OPay for years now and they’re by far my best means of receiving and sending money but we’ll appreciate more if you make it possible to buy and sell bitcoin to make it easier people to trade and buy bitcoin with naira thanks

Using Gmail to login. Please I want you to quickly work on this help us upgrade this app so that we will be able to use gmail when will want to login😍😡😱please quickly work in this please 🙏

Fail transaction. Uba claim that you got my 9,999 and 3,000 since January and February when ever I call your customer care no pick up or make them ask me to wait for 24hrs and nothing will happen Opay you’re tag as fraud for this

Illegal freezing of account. I haven’t done anything that renders my account being frozen, then I was requested to upgrade to Tier 2 and it’s not been responding and I have a lot of money i need in my OPay on a daily basis and now they’re trying to rip me off and leave me in debt. I totally regret for choosing OPay . I even tried communicating with OPay customer care and they are all saying different things that doesn’t tally with what I’m talking about. This app is so trash

Fraud bank. People need to be careful of using this bank bcoz it’s not reliable , I transfer money upper last week when the beneficiary yet to receive I try to report to them and they confirm that it’s has been successful whereas and they said to me ask the beneficiary to contact his bank up till now the beneficiary is yet to receive the money . Same thing today same thing happen . This bank is a big fraud , so my Nigeria people you need to be careful

Credit alert notification. We need to be able to receive in app notifications when we receive money…i shouldn’t have to open the app before I know I’ve received money

Not displaying. OPay you people service is becoming unbearable cause now your customer service page is not displaying and the service option they’re all just blank can you please work on that

searching by name on transaction history filter options. The App works fantastic and very useful, but in terms of record keeping it needs an update. We should be able to search our transaction history by filtering Names of who we send and receive money to.

Best bank currently. I enjoy every bit of Opay. From transfer, to betting, to “allow paste “a new features that is so amazingly. But I have a request. Opay please accept my kyc 3 upgrade as I have tried several time

Need update in options for buying gift cards. This is a good and a reliable app for funds. But they need to improve the app by adding an options for buying gift cards, because of some customers using iPhones. and its will attract more customers if they can look into my opinions

Figodollax. I really love this app but right now. I upgraded my opay to lastest version right now so I want to open the app now and it kept backing out. I am unable to enter my opay account and I really need the money inside it so I want you people to help me and fix it today please

Option to use Face ID or passcode for the app. I like the app but the fact that anybody can take hold of my iPhone and enter directly into the app and see my balance is not a great idea Like other apps with screen lock the next update should come with one That would be make it better for daily usage

Saint sg business limited. Using my opay account for business since 2020 after I register it in 2019 is great and always amazing 🤩 kind of scared to use then but now I recommend people to use it for safe business transactions ❤️

Give me my money. I will never recommend this app to anyone because they tell lies. I just opened an account and first time of depositing money i got my account disabled which I called and was told 24hrs it’d get unlocked waited 48hrs and still nothing. I called again on the 3rd day and was told the section in charge of that part will get it done under 24hrs. Now it’s been more than 2weeks and I can’t even withdraw my own money. What nonsense 😡

Erroneous transfer. I made an erroneous transfer since on Monday and OPay refused to be of help…is that not sign of incompetence even the bank I transferred to said they are the only one they can help me because the money is still on the account and OPay keep saying they can’t they Omoh a sum of 50k despite how have being banking with you people using PalmPay and Monipoint do the same mistakes and their money was reversed back to them within 2days why are you different and we think you’re the must valuable and trustworthy among

My idea. Love the app tho cause it all makes sense just giving an idea if you guy could make a dark mode on the app to make it look good and recently I updated the app I started receiving notifications of transactions that are not mine made a complaint to your customer care rep got ignored

Worst customer service and bad debit card. Your customer service is worse,they don’t answer even when they answer they just stop replying and end the conversation on the app. Anytime I use my OPay card I was always get debited for failed/declined transaction, and you guys take forever to reverse the money, you have the worse debit card service always having one issue or the other. Have stopped using your debit card. Would soon stop using your app. You guys can put someone in debt

Fixed savings. I’m having issues with my Fixed savings I saved 5,000naira on 8th of October and after 2minutes I liquidated it due to emergency issues and I was told to wait for 24hours before I will be credited it almost a week now please can you help me fix it

Good Online Banking. I have enjoyed Opay mobile banking system. It is fast, reliable and seamless. I have never had issues transferring or receiving money from my Opay account. Transaction has been great with lots of freebies and interest.

No 1 when it comes to speed and accuracy.. Too easy to operate. Very fast and satisfying. You guys should try to put app lock password in the app just as other online banking do, it would make a whole better experience

Opay review. Opay is a lifesaver, got the ability to manage each penny of my money through opay, got 3 free transfers a day, less charges, and an overview of the money that enters monthly and leaves the account at the transaction page Keep it up!

Customer service. Once you register for this bank don’t put your money in it cause they lock up your money stating they want you to upgrade your account, this upgrade takes almost a lifetime they won’t reply with an appropriate response maybe they are using your money on people with interest in here to update the app maybe I can get the upgrade done they have a poor customer service who don’t care how you got the money but they just lock it up

Bug in iPhone XR. I noticed a bug on iPhone XR When you want to transfer funds to any beneficiary During inputting the transfer amount it replace the (,) to(.) making transfer not possible Example I want to send 5000 naira It’s changes it to (5.000) instead of (5,000) making transfer difficult to transfer funds . Please work on it

I should give 5 stars but….. The app is good but you guys should get a dark mode Interface, at let it be optional. Also, in putting location in the settings for upgrade of tier, you guys should find a way to automatically track locations for registration to be hitch free. When these are met I’ll retract my statements and give 5 stars. Thank you 🙏

Please help me out. Same thing happens to me too..i wanted to put my BVN so I’ll be able to receive and send higher amount but it keeps saying I have to upgrade the app first and I can’t upgrade the Opay app on my App Store.

Opay🥵🔥. This is literally the best saving app ever especially the cashback it helped me a lot in my time of needs🤩Thank you opay This is the first time I’m saving without my regular UBA and the rest…a friend of mine introduced me to it and ever since then have loved it even more hurry up guys go get yours❤️

Unable to login. I have been unable to login since morning and your customer service is going through Kindly look into this

Amazing and fantastic bank. I really appreciate the services of this bank and how reliable you people are. Perhaps you guys should keep to your word like this because I rate your bank and the good services as %97 and God bless you all Amen 🙏🏻🙏🏻

OPay is the best. Their app is all round good for what you need a mobile banking app for. But one last thing they NEED to add is dark mode. I understand your brand color is White, but don't blind my eyes at night. Keep up the good work.

Problem with Ilot betting. I have been using Opay for over 10 years now and have been okay and fine with it until now they introduced a betting platform to it which I tapped and it took me there I started betting till all my money in my account was gone I try borrowing some money to have my money back but it was still taken away and I angrily deleted the app and i will never use you guys again PalmPay is more responsible now than you good bye bad app

Prince. More reliable and faster The cash back is a massive bonus, i activated a subscription of 10,000 to my glo sim from my opay account and guess what, I paid only 9.340 that mean they gave me a massive cash back of 660 Naira. I challenge your other banks 😜😜😜

Best online bank. ever since have been using this app since 2020 it been really helpful and great zero transaction delay fast and reliable transaction easy to contact customer care best service ever

Opay is doing well. Before, when am trying to send money out. It will not show the name of the person I want to send money to. Now that I upgraded to the new version, It brought the name of the person am sending money to....

Customer care. The time frame for the opay customer care to try and make a refund for a declined transaction is too much and the company needs to work on that because the last time this happened to me it took me at least 15 working days for a refund that’s more than two weeks which is poor .

Fast and secure. So far I’ve used Opay for sometime and I’m gonna testify it’s really one of the best bank you would love to use, it’s fast, secure and accurate. Never to talk of all the cash back they give to their customers. Thanks Opay👏👏

Very good digital bank. I am happy to be one of the opay customers infant i count my self lucky to be using opay never disappoint me thank you opay keep going and don’t stop making us your customer happy

Worst bank app I ever known. This app hold my payment two times last year, I called the customer care line multiple times but till date my money has not yet been return to me or delivered to the beneficiary account, the worst is that lately this app will be telling you they couldn’t find an account registered for a correct bank account when you want to transfer money at times .....don’t get this app or bank with them if you don’t want to be in my shoe, they are worst

I can’t upgrade my account. I want to upgrade my account telling me I should update to latest vision and have uninstalled the app downloaded it again same error and I transfer 60k from my fcmb account to my Opay account haven’t received the money yet

Good app. Came into Nigeria and was looking for a good banking app, I’ve used a lot of these mobile banks and they all sucks……just had to keep trying before I got to know this app and it turns out to be awesome. I really love this app