BetMGM Sportsbook App Reviews

VERSION
23.10.18
SCORE
4.7
TOTAL RATINGS
190,400
PRICE
Free

BetMGM Sportsbook App Description & Overview

What is betmgm sportsbook app? Place bets with BetMGM Sports Betting — the king of sportsbooks for all major professional, college, and international sports.

▶ WHY JOIN MILLIONS OF BETMGM SPORTSBOOK USERS? ◀

• Online sports betting for professional, college, and international sports /
• 24/7 sports betting services - bet anytime, anywhere /
• Enjoy our introductory promo - up to $1500 bonus /
• Extensive betting options to fit all strategies /
• Fast, secure transactions /
• Easy payouts /

[ YOUR SPORTS BETTING PLAYGROUND ]

• Wager on NFL Football, MLB Baseball, MLS Soccer, NBA Basketball, and NHL Hockey.
• Immerse in college sports betting: NCAA Football, Basketball and more.
• Join the fight with MMA, UFC, and Boxing bets.
• International sports action with Cricket, UEFA Soccer, English Premier League, AFL and more.
• Bet on niche sports: Lacrosse, Handball, Darts, Horse Racing, Snooker, and Badminton.
• Discover new betting opportunities with WNBA, Cycling, Formula1, NASCAR, and Rugby.
• Ace your wagers with high-stakes Tennis tournaments: ATP, WTA.
• Swing for victory in Golf tournaments: PGA, US Masters.

[ BROAD SPECTRUM OF BETS ]

• From Spread bets, Moneyline bets, Totals (Over/Under), to Parlays, Teasers, Futures, Game props, Player props, Round robin, and Alternate lines - we've got it all.

[ LIVE SPORTS BETTING ]

• Dive into the thrill of live in-game betting, placing wagers as the action unfolds in real-time.

[ MULTIPLY CHANCES WITH SAME GAME PARLAY ]

• Ignite your excitement by stacking multiple bets from a single game for bigger wins with our Same Game Parlay feature.

[ MANAGE YOUR BETS WITH EASE ]

• Access your bets effortlessly with our bet slip feature and mix spreads and total selections from football and basketball events for bigger thrills with teaser bets.

[ CUSTOMIZE YOUR WAGERS ]

• Master your betting strategy with our 'Edit My Bet' feature, allowing you to change any straight or parlay bet that has the cash-out feature available.

[ FLEX YOUR BETTING STRATEGY WITH CASH OUT ]

• Exercise control over your wins using our cash out feature for early payouts on some straight and parlay bets.

[ ENJOY THE REWARDS ]

• Earn BetMGM rewards points through wagering and redeem them for bonus bets and digital bonuses.

[ LEVERAGE EXCLUSIVE OFFERS ]

• Utilize our exclusive offers: Get up to $1500 paid back in bonus bets if your first bet doesn't win or refer a friend and both of you get $100 each.

[ UNMATCHED CONVENIENCE ]

• Enjoy quick deposits and withdrawals along with the freedom to place wagers anytime, anywhere with our 24/7 betting access.

[ SERVING IN MULTIPLE STATES ]

• BetMGM Sportsbook accepts bets in Colorado, Florida, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New York, Ohio, Pennsylvania, Puerto Rico, Tennessee, Virginia, Washington D.C., West Virginia, Wyoming, and Ontario.

Embrace the excitement of sports betting. Download the BetMGM sports betting app today!

If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply. Visit BetMGM.com for the full list of terms and conditions.

😍 Do you love BetMGM Sportsbook app? Please share your friends!

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App Name BetMGM Sportsbook
Category Sports
Published
Updated 09 November 2023, Thursday
File Size 109.06 MB

BetMGM Sportsbook Comments & Reviews 2024

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App is unable to perform many basic tasks and the customer support is worse. If you enjoy learning and figuring out what works and what doesn’t this is the app for you. Support prefers not to investigate or ask questions they just like to blame shift and tell you to wait 3-5 business days because they wrent properly trained on how to use this faulty system. Making a deposit was a disaster consisting of them telling me they haven’t got the money from my bank when I’m reality it was in my play+ acct. same with my cash out it was in my play+ which I need to connect a bank account to which I’ve tried 4 times unsuccessfully and have to wait for my card to show up cuz they don’t have an option to let you use PayPal like DraftKings who has the same play+ system or a digital wallet. There are so many better options with better bonuses, less hassles and better service. I wish I had more hands so I could give this 4 THUMBS DOWN

Comfortable look and options. The betting app has a nice color look and feel of a professional book that knows that we the customers want to feel comfortable when placing money that we all earned and being able feel at easy when we place that bet that there’s options and not lop sided where it’s a good feeling we all enjoy that we got the edge of the bet and also being able to get your winnings quick not wait. Only reason it’s a four not a five is because I wish there had a multi game multi bet option on the same page for a tablet but the same screen. Tennis matches quick easy to get win or that fun fix to a bad day.

Horrible customer service and scam likely!!! Terrible app. I literally just had the worst experience I’ve had with any casino in my life I’m disgusted. I have been trying to withdraw 236 for a week not bonus money or promotional it said it was for withdraw but every time I tried to do it my normal card that I used was switched to a card that hasn’t been used in a year that wasn’t on my account anymore with a notification that it was to “avoid fraud “ . Being a gambler and having that money in there not touching it for a week when is not easy and they know this. They never had a problem with me using that card before for deposits or withdrawals but now it’s a problem after I withdraw positive three times in a row??? Long story short I did what they wanted me to do I went on there and gambled the remainder and lost it all I am sick to my stomach because I contacted costumer support tried adding or adding new cards, I just could not withdraw my money. Go anywhere else! This place should be sued

SNF Promo Scam. During the pregame, 1/2 hr before start, of the Sunday Night Football (SNF) game they announced a promo. It was NBC with BetMGM for new accounts. Open a account and use promo “NBC150”. Then bet $10 to get $150. I did all of that but didn’t get the $150! Searched internet and BetMGM site for info, nothing. The next day I did a chat with support in the app. After a lot of repeating & clarification of my situation I was told that offer was for select people. Huh, ya new accounts - me! Broadcast on national TV and my new account didn’t qualify? Sent an email to customer service explaining the promo and my issue of not receiving the $150 in free bets. They replied my account and bet met the requirements and I should receive the $150 in free bets within 24 hrs. Two (2) days later, nothing! Another email to customer service asking what’s going on got me an exact reply as the first email. Another day later, still nothing! FYI, once you qualify for “free bets” the fine print says they expire in seven (7) days! Enough of the SCAM!!! I withdrew my money and deleted my account! Plenty of other apps to bet thru!

DO NOT USE!! USE FANDUEL OR DK!!. Horrible app, and even worse customer service. Make sure to take screenshots of every promotion and wager you place. I opted in to 2 different promos, met the wager requirements, but never received any bonus bets. Contacted customer service, said wait 72 hours per their policy for promos. Then after 72 hours, said they want a screenshot of promo, even though the promo isn’t on the homepage anymore for they have current ones since 72 hours have already passed. So be weary of just “opting in” it may not be good enough, and BETMGM WILL SCAM you of your money. Fanduel/DK can see if the customer opted in, BETMGM said they didn’t have resources. I don’t know if it’s their software or the app, but there’s something clearly wrong. Never wrote a review before, but this company literally scammed me out of money, and customer service could care less to help. Take ss, of every wager, promo so they won’t do they same to you. I’ll use FANDUEL AND DK from now on

Not able to place bet or withdrawal money. So I had to go through verification processs all of a sudden after I had won about 7-8K this week on this app. Everything was good they gave me my money then all of a sudden everything has been horrible. They deactivated my account after 24 hours and said I should be able to bet and I am not. When I try to bet it says my account is “closed” and when I try to withdrawal it says “fraud user error” I have $700 in the withdrawal process that has not been verified since & I also have $425 on the account that will not withdrawal it keeps timing out. I feel as if they seen me winning and started basically doing everything they can to not give me the rest of my money. I’ve tried re downloading the app I’ve tried it on browser & nothing. Customer service keeps telling me it’s something I’m doing but the app won’t work on multiple devices. I cannot believe I am dealing with this, it’s so unprofessional and it feels they are literally stealing $1100 from me.

I wired BetMGM $1,000. They will not release it to my account.. Absolutely HORRIBLE customer service. My bank wasn’t one of the available options for using most of the other deposit methods, and the ACH transfer didn’t work for some reason. So, I decided to send the deposit via wire instead. However, the body of the wire did not include the “for further credit information” section that BetMGM needs to attribute the money to my account. Was their response to return the money? Naaah. They just kept it. I’ve contacted customer service twice by live chat, once by phone, and twice by email. None of them understand the difference between an ACH transfer and a wire transfer. So, they look at my account, tell me my $1,000 ACH transfer did not go through, and then end the service request. Every time, I have specified that I am referring to a WIRE transfer that is not currently attributed to my account. So, it is not visible from my account. They must use the bank records which I sent to them at their request to see the transfer. Yet, every time, they look at my account, see the ACH transfer, and tell me that it didn’t go through. THAT IS NOT THE DEPOSIT TO WHICH I AM REFERRING! It is clear that the only way I am going to get my $1,000 back is by hiring a lawyer. Stay far, FAR away from this app and this company. There are plenty of other sports betting options out there. DO NOT risk your money with this company.

Avoid the headache. Use Fanduel. I never leave reviews but hopefully someone from MGM sees this. First off BetMGM was lte to the NY market (not sure who’s fault but late none the less). Saw a promo to bet 10 to win 200 if a TD was scored in the wild card game you bet on. So I bet on a team ML for $10 like the promo had said. A TD was scored. I waited 24 like the T&C said and saw nothing. I contacted support. The chat function was horrible. Connected and disconnected me to different people (Ezekiel and John). From there I explained and John said because I did the bet for 15 they gave me the bet match instead. I told him the T&C says “at least $10”. After realizing he was incorrect he said I had already used the bet match for a wager and couldn’t get it back. After asking if there was anything else, I began typing and less than a minute later he disconnected the chat without me finishing my request. Clunky app, bad UI and terrible customer service. Fanduel is better. Also much better customer service and took care of a promo issue I had right away. Caesars is better even though it took 9 days to receive my withdrawal. Please be better MGM

Use any other app other than this. BetMGM is hands down the most poorly ran and crooked Sportsbook/casino site offered. On th surface it seems like that have great promos and I honestly did enjoy the interface, BUT the app is unbelievably unethical in its practices. They constantly offer “promos” for bonus funds etc. as a ploy to restrict your deposited money and make it nearly impossible for you to cash out. They go as far as to auto populate your deposits with the promo codes so that these “bonus funds” and your deposited amounts are locked until you reach a 20x wagering limit. The customer service is terrible and after they wrongfully restricted my funds I attempted to get the issue resolved via 10+ mail exchanges and more than 4 customer service calls. Their customer service is a joke and they make it nearly impossible to even find contact information to reach out. Then their phones were “temporarily down” and finally upon reaching a rep, they were useless in stating “they would follow up with an email”. LITERALLY USE ANY OTHER APP. Promos are a scam, customer service is atrocious and I left with the genuine feeling of being taken advantage of. Not because I lost money but based on their poor business practice and errors made with my account.

Lies, Lies, and more lies. Welcome to BetMGM.. I can’t go on a social media site without constantly being bombarded with online casino ads nowadays, and the one I see most frequently as of late is BetMGM. Their big promotion Right now is, ‘ 100% deposit MATCH, then another $25 on us’ so I decided to give it a try. I deposited $25, expecting to have $50 show up as cash, then $25 in credits to be used on the app. But that wasn’t what I got at all. Matter of fact, I was credited $25 before I even deposited ANY funds, and then THAT $25 and the $25 I deposited is all I ever saw. I tried to reach out to customer service and they told me to ‘look at the rules of the promotion for any further questions....’ so I took that as my $25 must not be good enough to earn their deposit match(gambling away money in a pandemic mind you) Then I woke up one day and it said congratulations you’ve earned $5 free play on some slots game.. but this time I looked at the ‘rules of the promotion’ and it says I have to PLAY $125 of my money in their online casino to even be able to cash out ANY winnings from the game. This app is a total scam... set up for them to take your money and that’s it. Period. End of story. I will be going to DraftKings or some other online betting with my hard earned money. After decades of cashing in on the American people MGM is more scandalous than ever....

STAY AWAY. Worse casino app. So I was trying to cash out when I finally won some money & they spilt my payments on 2 different cards. One of the debit cards was a account so it was closed & I wasn’t able to access it. I explained all this so support & my account was never updated & I never was able to cash out. So now I found myself just gambling my winnings before I stopped using this scheming app & today they cancel 2 basketball games. If anybody who really uses this trash app knows, if you create a parlay slip & none of the games started you can cash out or basically cancel your own bet slip & get your money back. Clearly Mgm did not let me cash out my parlays or get my money back or equal value for what I placed. As I was explaining this to customer support, he(Anthony) ended the chat without even helping me in any kind of way. This is the worse casino app out of all. I suggest staying with DraftKings or FanDuel because they have a better support system, better odds, & more experience than these pandemic apps.

Trash. Bet mgm is garbage. I’m up over 2k on them but they screwed me outta 600 recently with their pathetic excuse for a casino. bet mgm also has the worst customer service of an company on earth. They’re extremely shiesty and are always trying to screw their customers. They definitely do some unsavory stuff with your personal info too because they don’t even wanna talk to you about that stuff. The customer support people start getting an attitude and sending you links that go nowhere and telling you they’ve already given you the info you need. They just wanna keep directing you to stuff that doesn’t work and start arguing with you. Legit the worst casino and Sportsbook out there. Their casino is hilarious. If you place 100 $1 bets on blackjack hands and you’ll probably win 80% of them. Then up the bet to $100 and you’ll probably lose 95% of them. They have to be paying people to write these reviews because they’re horrendous. If you actually look at their most recent reviews it shows too, because they are getting nothing but terrible reviews about being a complete scam.

Security risk and Hassle to withdraw funds. I created an account in September and recently tried withdrawing funds. MGM is requiring I upload my drivers license, a picture of me holding my drivers license and photos of my credit cards. I’m fine uploading my drivers license which it says on the site, but it’s absurd to request a user uploads the front and back of credit cards. It opens the user up to credit fraud. They never cared to ask for this information when it let me deposit money so it’s less about protecting the users financial well being and only about protecting MGM, at the risk of its users. Do Not use this site. I’ve used multiple online gambling sites and this is the only business making it this difficult to withdraw funds. Note to mgm…. If you really want this to protect users then make it part of the deposit process they can decide whether they are ok with the PII and financial data you’re requiring before you hold their money hostage. MGM won’t even call me or provide a human to talk to my money is still held hostage.

THIEVES!. I downloaded this app to make some Super Bowl bets. After downloading everything seemed fine, I setup which bets I wanted, and how much. The app prompted me to deposit money to make these bets. I deposited my money, but when I went to actually place the bets, after already depositing money, then they tell me I can’t place any bets because I am not in the state of New Jersey. I am not allowed to make any bets but they did not make me aware of this until they allowed my deposit to go through. Then I try to withdrawal my money and they won’t send a check by mail because the amount is under $500. They said to deposit more money through PayPal to open that money transfer option and then I could withdrawal all my money. I try to make a $10 deposit (the minimum allowed) to open this line of transfer to remove all my money. They then decline my PayPal deposit multiple times and won’t let me deposit money through my PayPal thus not allowing me to make my withdrawal. NOW MY MONEY IS STUCK IN THIER ACCOUNT AND THEY ARE NOT ALLOWING ME TO WITHDRAWAL IT ANYWAY, WITHOUT HAVING TO KEEP DEPOSITING MORE MONEY! IF YOU ARE NOT ALLOWING ANY FORM OF WITHDRAWAL WHY IN THE HELL WOULD I KEEP DEPOSITING MORE MONEY, I DONT TRUST YOU NOW! Scamming and thieving!!!!!

MISLEADING APP!. If you want to enjoy sports betting do yourself a favor and don’t pick this app. The app will make you change your password plenty of times for absolutely no reason. It’s very slow at times. The bonuses/promos aren’t the best compared to their competitors. Now the withdrawal process is SAD they will find a way to hold you money, at first I was able to withdraw normally and then they forced me by not giving me an option to sign up for another withdrawal method that takes 2-5 business days.. Getting in contact with customer service? They are useless they will always give you a response that they will pass it on to the “relevant team” that take days to reach back.. and still they won’t solve anything. I contacted them because they the app were doing transactions on my account without my consent and they didn’t want to give me my money back until I contacted my bank, they returned me my money back by taking money out of my account AGAIN! Meaning they took money out and paid me by taking money again so I lost double and they charged me a “chargeback” on top of that. This was never ending and two months later they have sent an email threatening me to share my information. DO NOT USE THIS APP, SAVE YOURSELF MONEY, TIME, ENERGY, & PEACE!!!!

Online casino gambling. My boyfriend a few years ago talked me into doing online casino gambling rather than us going out all the time that way we can spend time together at home while we’re gambling and we can also be in the comfort of our home but when we first started I like your app very much and I did really enjoyed that we were playing in a while just about every day lol but now I barely ever get any free promotion stuff and I have never once yet cashed out and I all the years I’ve been playing can’t even say he to be able to cash out $20 because I just not do good on this app at all SMH I have done much better on other casino apps where I literally had put no money into it and just used a free bed and cashed out for $200 and I put a good bit of money in your app and have not yet been able to cash out at all truly think for regular players there should be more bonuses and more promotional free playing

TERRIBLE CUSTOMER SERVICE - shady promos. Very disappointed that an industry giant like mgm would offer terrible customer service/. They don’t care about the customer; they only want our money. They insisted that they sent 2 of my withdrawals to Apple Pay and even though I showed them my bank statements that I never got the money, all they would tell me was to contact Apple Pay. Apple Pay doesn’t even accept payments from gaming sites/. Reps were rude and only read off a script. Would never put me through to a supervisor. If they wanted my $90 that bad they can have it along with my business. They automatically add match bonuses to deposits even if you don’t want and it has a 25x play through. What are the odds of turning $20 into $500 . so even if you win, all you can withdraw is your initial deposit. It’s unfortunate how little they care about their customers because the site is as good as any of the others. They just care less about the customer and our experience

Worst betting site so far. In the last 24 hrs. Last night had multiple bets tried cashing out mid game (in green) after hitting cash out for around a minute straight nothing happened. Waited a few more minutes once again tried to cash and nothing. Lost all three bets. When I live chatted with customers service I get “sorry cash outs are not always honored. So why was it in green? Never had a issue on any other site. Okay whatever, one bad clinch I’ll live with it. Now today, deposit couple thousand into my account, like the way the site looks willing to give it another shot. Go to place my evening slate of bets I’m now being told my account has been suspend for “routine check” been playing on the site for about 3 weeks never happened before. Being told I’m not allowed to access any of my funds until this check is done which takes 1-3 days. So you took my 4 thousand dollars and than froze it and now I can’t play with it? Once again, reach out to live chat. Same back and fourth sorry can’t help can’t do anything. Trying to give the site benefit of a doubt but I’m truly frustrated with MGM providing nothing in return but taking my money and a lack luster customer service. If anyone else has a better betting site to look at please let me know. Thank you

Terrible customer service, they’re purposely delaying giving me my money!. TLDR at the bottom I deposited $600 for the risk free promotion, the deposit went through instantly. My bet won and when i tried to withdraw it’s to the point where they are purposely delaying paying me out! I withdrew to my PayPal, which i used to deposit and they canceled it saying names don’t match. I call and explain my full legal name doesn’t fit on PayPal but i logged in and made a deposit so it’s clearly me. Keep in my mind I’ve done this with every other book(FanDuel, DraftKings etc) with no issues. Then they ask for verification documents, fine. I send the ID debit card and PayPal screen shot just like they ask. They send me another email saying please take a picture of yourself holding the ID. Are you kidding me??? It’s just absurd the teeth you have to pull to get your money out. And the best part? It takes 3-5 days for a PayPal withdrawal to go through according to them. On FanDuel, draft kings and SugarHouse I’ve gotten my PayPal withdrawal same day, sometimes instantly TLDR be prepared to send 10 documents, call customer service a bunch of times, and wait more than a week to take your money out. Stick to FanDuel or draft kings much better withdrawal process

Not honorable. I was reached out to by MGM and I was informed that I had an account but it had not received any activity yet. I told them yes I am currently using other sites so they offered me a deposit match up to a certain point all I had to do was make my deposit and bet . So this is what I did I received nothing for a week or so. I called them and explain to them what was happening and I have received no match they told me I should have called within 24 hours of not noticing it and I would not be receiving a match. I asked if it was really my responsibility to stay on top of MGM when they had called me and I made my deposit immediately. The lady was very nice but told me it’s up to the players to get a hold of MGM when something is not correct. I told her I thought it might just take a little time for them to verify qualifications have been met. She said no but we can offer you a $25 free bet. It was completely unacceptable as I had made a $500 deposit and all $500. It’s more of the principal than anything I am up currently so I think I’ll just close my account and take my winnings. this is unfortunate as I kind of liked the format of the MGM app the odds weren’t so great but I enjoyed the UI.

No up too date stats. With FanDuel when you pick your parlays, it shows you the progress of each player or score, example, how many yards the runner has how many goals have been shot how many scores were each player made and it shows you a play-by-play progress so you know where you’re at with each player and game. that MGM doesn’t do that they just show you your parlay. It doesn’t tell you how many yards the running back has already accomplished how many passing yards the quarterbacks already thrown how many receiving yards is the receiver shine? Is it up to you to do your own research, I think that MGM should be more like FanDuel and basically during live bets keep you updated on how your progress is going. That’s the reason for the three stars

Worst Sports Book on Earth. This app should be illegal. I’d like to give it no stars but your not allowed to do that. The app barely functions, cannot load matchups and does not allow you to cash out. They also message you trying to trigger you into gambling. Just yesterday I get a text, “tyreek hill is the most bet on player to score a touchdown! Can the dolphins beat the titans”. Guess what? Tyreek didn’t score and dolphins lost. The fact that they willingly try to get young people addicted to this is disgusting. This should not be legal with how easy everything is now a days. They don’t try to make the app any better. They don’t try at all. All they try to do is get young people addicted to gambling. This will be a problem in the future . Don’t fall into this cash grab scheme. Save your money and don’t give it to this evil company who does not care about you. They only care about how much they can get out of you. I am deleting this app and never downloading it again. It makes me sick. Just wait people…in the future you’ll see “whole generation addicted to gambling” as the headline.

Too many bugs and wouldn’t let me withdraw my money. A promoter at MGM casino came up to me and offered a promotion they were doing where MGM would match my deposit up to $1500 + an extra 50 on top of the match. The promoter was getting very frustrated and snobby when i started asking how much i needed to bet to be able to withdraw my money. She told me i only needed to play the original $200 that i deposited, so i decided to sign up because it was essentially playing with free money. BUT.... firstly when i deposited the money it only showed the $200 i deposited and not the MGM match nor the extra $50. So the girl went to the Sportsbook area and got it “fixed”. I come to find out that they put the entire $450 as bonus money forcing me to play through the whole $450 to be able to withdraw. Also, i come to find out that some of the casino games don’t count towards playing through the bonus money. Once i finally played through the $450, i tried to withdraw the money and it told me i need to make a deposit with my card first. Which i don’t understand because how could i have deposited the original $200?! So i deposited an extra $10 of my money with my debit card. The stupid app still didn’t recognize that i deposited money and told me to deposit more. Customer service is little to no help all the while, this app has very terrible bugs. Once I’m able to get my money back, I’ll never use this terrible app again. FanDuel is a thousand times better.

Excellent app terrible customer service. The app from a gambling standpoint point is by far the best. East to navigate. They keep the live betting going longer then any of the other apps. The only issue is the cashout feature will change the amount after you hit confirm if the odds change. So you may tap confirm at $100 and if it drops to $70 while it’s processing it will pay you $70. At least that is the experience I had with it. And In fairness it does the same if it goes up as I was paid a few more dollars then if had confirmed for as well. My issue is when I brought a significant drop in price to customer service they just kept feeding me boiler plate response with one or 2 lines of talking points. By far the best app for sport betting it pained me to pull my money out but I did because I felt I needed to trust them completely to gamble my money there. So disappointing. It really has no equal from an usage and gambling standpoint

Geolocation is trash. I live within the geolocation of Nats park. When I go to place a bet, 95% of the time it says I am out of range. When I go down to the street, same thing. I walk towards Nats park. It only works west of New Jersey Ave (the geolocation map shows it should work two full blocks east of New Jersey ave. I don’t know if this is a scam done purposefully to get people to the physical sports book…but what is the point of an app if it doesn’t provide convenience for your customers. Further, the odds are trash. +595 for a three-teamer. It’s been +600 forever. You have a 20+% house advantage on a three teamer, yet you nickel and dime customers for an extra couple percent. This is the equivalent to when MGM started paying 6/5 on blackjack rather than 3/2. I was willing to sacrifice for convenience, but it is clear MGM has become the opposite of customer oriented. It’s basically a big bank masquerading as a casino/Sportsbook. I’ll keep going across the river to play the 13 more competitive options.

Wonky, Glitchy App. This app is only worth having for bonuses they give out, which sometimes are decent. The app itself barely works. It constantly lags, glitches, crashes. The interface is nowhere near user friendly. Same Game Parlay, which is what most of their bonuses are for, don’t even show you the odds of the leg you’re adding, so it’s literally just guessing what the odds are, which is super manipulative of the app. This whole app needs a big overhaul. They need to invest more money into the tech side of things to make the app actually work, make odds of legs in parlays visible(which I can’t believe I even have to say), and they need to funnel any and all money from their marketing budget into actually ironing out their product to make it work. As of now, outside of the occasional bonus, there is ZERO reason to gravitate towards this platform over DK or FD.

Would give 0 stars if possible. My account was recently hacked and BETMGM has given me absolutely zero information and seems very unconcerned that someone was able to hack into accounts on their sportsbook. Someone in a state that I have never even been to accessed my account, withdrew my account balance and deposited it into their checking account, then proceeded to deposit $100 into the betting account straight from my Venmo. When I reported this activity, BETMGM locked my account, refused to just refund the Venmo transaction, and has been useless in finding an alternative method to withdraw my money that was wrongfully deposited. Some of my money that should never have been in the account in the first place has been locked in the account for about 2 weeks now, and this never would have happened if whoever designed the security actually had 2 brain cells to rub together. The BETMGM team has been entirely unhelpful every step of the way and will not tell me when my account will be reopened, how someone was able to get into it, or if the hacker was able to access any of my secure information. I would strongly recommend avoiding this app and moving to FanDuel, DraftKings, or some other sportsbook that is more secure and has at least a little bit of concern for their customers.

Great app until…. I have enjoyed using the BetMGM app since sports and casino online betting became legal in Michigan last year. Great bonuses/rewards. But unfortunately that all changed today. I used a $2 freeplay from the Pick a Haunted house promotion on a $1 spin on Loot’en Khamun. I won bonus spins and ultimately I won over $500! I was ecstatic! Tough times for all of us and the extra money would have been awesome! As I was using the money I had won it all of the sudden disappeared. I reached out to “customer support” and was told that my funds were from an expired promotion! How is that possible when the funds I used had just been received less than an hour ago?! A multi billion dollar company took $500 from me that I had won from a promotion that I received for being a loyal customer! How convoluted and back handed is that?! Unless I am reimbursed I will no longer be using BetMGM and happily taking my business to DraftKings.

Worst sportsbook app I’ve used. I have been nothing but incredibly frustrated ever since I downloaded BetMGM. I originally signed up because of a promo to get $200 in free bets, and I completed the terms and it still took me about a week and two separate live chats with customer service to actually receive the free bets. I recently traveled to Illinois (I live in Iowa) and the app locked me out of my account when I tried to log in in a different state. Couldn’t get back in until I got back to Iowa. The app is also painfully slow and buggy, which is obviously not ideal for live betting. I was trying to deposit money to hedge one of my wagers during a game, and it took so long that the lines I was looking to bet closed before I could bet them. I will be using my free bets and then deleting BetMGM, provided they actually allow me to withdraw my balance, which seems uncertain given the rest of my experience. Stick with FanDuel or DraftKings, it’ll save you lots of headaches.

Don't bet with MGM!!!. Took advantage of a match a deposit up to $100 by depositing $100. It showed I had $200 in my account. I then placed a future $100 bet on the Super Bowl that takes place I then started gambling the remaining $100 and would sometimes win sometimes lose and was down to $67 left in my acct. I tried to place a bet but and even though it showed I had money left it would not let me bet. I contacted customer service who told me all my money including my original $100 open bet is all forfeited to the system because I didn't meet requirements of the promotion hidden in the fine print. How can they keep money I deposited when the bet is open? Why let me bet a future bet when it's after the small print promo date and win or lose they take the money? Was online chat for hours with them on the phone. I requested a supervisor who I was told was unavailable. I was told a supervisor would call me back but they never did. If this shady practice wasn't enough, I don't think you can even bet teasers on this site. Terrible app, terrible business. Stick with Fan Duel or Draft Kings.

Very bad app. Imagine putting 1,000$ In one machine and not receiving one bonus, deleted the app and permanently bann my self, I was playing blackjack I had 100$ on the hand, 25$ on each side bet, it the round starts, it tells me your bet has been rejected kicks me out, I quickly go back in the table to see the hand was trips, and my hand was perfect pair, ….. I contact support to solve the issue they told me we need more information date times all that I give them what they need then they ask me for a sequence id all this extra stuff, I screen shot eveeyrhing dates times everything they asked, they send me the same thing, then they ignore me… even if it was a error now you got me thinking you guys didn’t want to pay out, …. There are at least 10 other apps for eith same games if not more options and same withdraw deposit times but hey they got millions why would they care about this petty guy right?

Terrible customer service. This review has nothing to do with the quality of the app but of the people running it. I noticed they had a good introductory promotion with your first deposit so I thought I’d give it a try. Everything was going well and I made my one qualifying bet and was given the promotional bets which expire in seven days. Just as I was attempting to make my first promo bet, I was notified that a hold was placed on my account due to their need for further verification. I sent everything to them within an hour and I was told that it would take 24-48 hours. That didn’t happen. I couldn’t get ahold of any person via phone or chat, only email and they continually sent me a generic form letter in response. I asked that they please extend the promo for as many days as they had my account on hold but still nothing. Finally, I woke up this morning five days later) to an email saying they have cleared me to bet. As I pulled up the app, they had, however, I now only had 1 hour until my promo bets expired. Needless to say, I had to rush my bets and did not do enough research as I normally do before betting and I only hit one of my four promo bets. I’m still steaming from this terrible customer service experience.

Needs major work from their teams. I first starting using this site because the commute to Nationals Park was shorter. Haven’t had any problems with it so far. BUT….. I don’t like how the “market team” the live chat individuals always refer to are (and I quote) “Not willing to add new markets for ANY sport”. I’m confused…isn’t the point of making people want to sign up with you to appeal to your customers? I pitched some ideas to them about add a new markets that could definitely help the site be more user-friendly as well as help users have more control over the props they pick. They don’t want to add player performances, they don’t want you to alternate lines for players, and they want to put every player in props that are staring in that respective sport. It’s embarrassing for you guys to not want to compete with your competitors like DraftKings, Fanduel, etc. They all allow freedom in terms of you setting the line you want for a player. Get it together, it’s not always about trying to make money off you customers, give them some content cause once these states have sports betting legalized y’all are going to regret not trying to up the competition. Thank you

Robbed of free bet credits. This is the worst app I have ever used from the App Store. My original claim was worst gambling app but seeing how terribly the staff handles customer service and how glitchy the app is they managed to take the cake crap cake.I took the $200 free bet promo for the Super Bowl which is the sole reason that I downloaded this app of course one of my $50 bets went through twice when I did not do that. They were claiming that the vet was placed on different occasions which did not happen the bets don’t even show at first when I enter them and it looks like nothing is even active then all of a sudden I see I put two wagers on the same game for $50. Using your brain you should be able to tell that was a mistake because nobody would really place to $50 bets on the same exact game so because of their screwup I lost that. Then they try to make it up with giving me credit for $25 in the casino great that sounds like a nice offer until I learned that I need to wager $125 in casino games in order to claim this. I literally went back-and-forth with customer service or whatever you can call it because I’m not even going to call it customer service for weeks and they still would not admit their own screwup. Do not download this app do not trust these people with promos and take your money elsewhere there are many other betting apps.

UI so buggy its unbearable, stop changing things if they’re not getting fixed.. They do so much to try to make the app and UI look good but this goes horribly wrong and they end up making the app non functional. Why can’t I get to SGP menu for football anymore? You click it and its just not fricking there half the time. Lots of clicks that lead to dead ends or the wrong page. For example if you click on a baseball promotion then click bet now it takes you to football or tennis betting pages or something random, im sorry what? How hard is it to redirect traffic to the right page? Fire you’re whole software dev team right now or stop putting unreasonable expectations on them about how the app should look. No one cares what the UI looks like if its non fricking functional. Fix the bugs and dead end pages/clicks before trying to make it look good no one fricking cares what color outline the button has if you click the button and it doesn’t work. Also so terribly slow. I don’t care what the app looks like if you can’t give me a quick and concise experience. Focus on the basics first for the love of god please.

Great Features and Great Bonuses. I have used every app from barstool to draftkings to fanduel and BetMGM is now my preferred way to bet. I love that BetMGM lets you turn on alerts for any games so you can get score notifications during it. I also love the “edit my bet” feature which allows you to change your bet instead of having to cash out an replace it. Bonuses have been generous. They are confusing at first but its actually simple: I deposited $100 and got $200 in bonuses. I had to wager all $300 of that money and whatever i had left over after that was mine to keep. You just have to wager 100% of your bonus and then you keep whatever you have after that. You can track how much of your bonus you have wagered in the promotions tab and it all makes sense once you understand how it works. The different promotions, including the $10 free bet every monday if you bet over $50 the previous week, have been great. Customer service has also been really helpful. I’m a big fan of this app and will use it as my primary book from now on!

Not up to par with DraftKings and FanDuel. I saw a Promo ad for BetMGM that says bet $1 and win $100 if any college basketball team hits a 3-pointer. The terms and conditions says to place your first real deposit of at least $10 and place a $1 bet on a money line wager. BetMGM also has a Free $10 bet for a Black Friday special and I used that as my first bet and won and used my winnings to place another bet. I then decided to deposit my first real money deposit and place a single $1 money wager to get the bet $1 and win $100 promo like the terms says. Turns out my bet did’t qualify for the promo because I used my winnings from the $10 free bet to place another bet. Extremely disappointed that they weren’t very clear about things!! I use DraftKings and FanDuel and I like them a lot better! Steer clear of BetMGM and go for the other two!! I will not be using BetMGM and will not recommend to anyone else.

Hope you don’t like to travel away from home. Bonuses and promotions are good with clear rules and obvious expiration dates, and are easy to apply on a wager. Synchronization with the broader MGM rewards program is seamless and easy to track. I have only one complaint but it’s a big one. The app allows you to wager if you live in [an ever increasing set of states] but it turns out that it allows wagering only when you are currently located in your home state. Traveling for work? No betting, even when you’re in one of the states that allows BetMGM. Vacationing? No betting if you’ve left your home state, even if you’re in a state where the app is approved for use. This is crazy. If someone from Tennessee is momentarily in Virginia or someone from Virginia is in West Virginia or someone from Pennsylvania is in New Jersey, the app should allow wagering. DraftKings and Fanduel sportsbook apps both work that way; you can wager as long as you live in an allowed state AND are currently located in another allowed state. Note that those other apps do keep separate histories of your wagers per individual state, in order to report things properly to each state’s regulators. Come on, MGM, you can figure out how to do the same thing and still comply with each state’s rules. If FanDuel can make it such a smooth experience when traveling, I know you can get it right also.

MGM Sports book App Review. I have had my disagreements with MGM and their business model towards customers, but the MGM app is one of the better Pennsylvania sports betting applications out there. But don't get too excited because many of the others flat out stink. It used to have more features that MGM did away with. For example, when you clicked on a game or an event, it used to show you all of the bets you previously made on the game so you knew where you stood. They took that out and the way MGM presents sorts and shows your pending Bets is a disgrace on MGM ad it's impossible to find anything. They don't think of the customer when they take away features like that, so that's why it's a four out of five. MGM could do better, but they don't.. they spend all their money on celebrity commercials instead of strengthening, their business models, and focusing on the customers they have is my general observation of MGM, but the app is fine if you keep track of your own bets, don't rely on MGM to help you. Another thing they did was an update around Fourth of July weekend. During this update, any previous bets you had before July 2023 disappeared from the app and they never fixed it. They just don't care about the customer and there's a prime example. That's really poor customer service. MGM gets one star, the app gets three.

Thief’s - Do NOT Use Them. I’ve deposited money many times. Over 4K-5K over the last 2-3 years. I occasionally take out a hundred or two when I actually win. However when I finally start to win real money I try to take out 1000 dollars even though I’m leaving 600 in the account but they refused to pay me. Says it’s a closed loop system. So I have to go through days of none stop calls and emails to get a card removed from my account that was stolen over 2 years ago that it kept on file for some reason. Keep in mind I’ve only deposited using PayPal and have over 60 recorded times of giving money and only 6 times of taking out money totally less then 1000. So I know I’m down. Anyways. Now I can’t use PayPal. Get the card removed and still can’t use PayPal. They took away money and refused to give me the money I still have left. I’ve moved to FanDuel, MUCH MUCH BETTER. Easy in and out, no questions, no hoops to jump through, SAVE YOUR TIME, don’t use MGM. They also lost my business when I go to Vegas every 6 months for a conference.

Throw your money away elsewhere. One of the most frustrating and stupid experiences I’ve had the displeasure of having. First the app refused to verify my address (which is required to actually use the app). After my address didn’t automatically verify, I tried using an old address in case that worked. It proceeded to lock my account, so I entered a support chat that was incredibly slow and unhelpful. I upload my DL as proof of my address but that wasn’t enough. I entered another support chat and after being asked to hold for 10 minutes, the chat was ended because I took too long typing out my response. They use LiveChat, which I know shows the agent exactly what you’re typing even before you hit send. Which tells me I was ignored, and they’re reading your messages before you send them, which is just a gross action to take. I haven’t been this infuriated in years and MGM has lost my money and more importantly my respect.

It would be funny if it wasn’t ironic. I haven’t experienced any of the functional problems or issues described in the first 5-6 reviews. I think the promos are reasonably generous for a non-whale like me. BTW, I access via Ipad 95% of the time. Never had to deal with CustSvc but if it is same as or connected to Borgata Poker, I totally understand the frustration. I also use DK and FD. They all seem to be reasonably close to each other wrt functionality and reliability. However————— I received an email dated 12-7 saying I was being awarded a freebet - all I had to do was logon by 12-14 and it would be there. Having rec’d them in the past, I know how and where to look. The email also asked if I would be willing to fill out this survey and there was absolutely no connection between the freebet award and completing this survey. Signed on 12-8 and there was no freebet anywhere to be found. Needless to say, they lost my NFL action tonight.

Horrible customer service.. Trust me, they promote a lot, have stars representing them, but you would be wise to choose ANY other sports betting app. I.E..FanDuel, Draftkings, Caesar’s, barstool..etc..I’ve used them all and never had an issue with any of them, except for betMGM. Essentially, the all glitched, and wouldn’t let me cash out on a routine cash out situation where I was up on every single bet, except for a game that began. I know this was a glitch, because when I selected the game in my bet slip/thread, it wouldn’t allow me to view anything about the game, and stated the game was unavailable. I contacted support, which literally only explained how they aren’t liable for all glitches. So if you’re ok with giving them your money, simply for them to have app glitches and tell you better luck next time, by all means, bet away. But with so much completion, I advise you to place your money elsewhere. They showed zero accountability, didn’t offer an apology, and I haven’t used them since . Never will again.

Data collection on steroids. They collect and receive literally everything about you and share it as they please. Including all the normal things but also property records medical information insurance policy # passport # education employment history biometric information education information that is defined as not publicly available products or services purchased obtained or even considered audio electronic visual thermal olfactory and similar information. Even legally protected characteristics such as race orientation religion gender identity. Profile is built using your preferences psychological trends predispositions behaviors intelligence and attitudes. Sound like the recipe to prey on problem gamblers. Read the privacy policy for yourself and see this app knows more about you than you own family does. Never will they delete this unless you live in California or Virginia. Probably why they offer free bets and never give them to users at that point they got what they wanted all your information to “share”.This is no betting app it’s a data collection goldmine. Request they delete your information they simply say NO. Even if you never placed any bets.

Horrible Customer Service!!. Had my account hacked and have tried for a month to recover it. I’m unable to login or reset my password cause they changed the phone number on the account. I’ve sent in my drivers license with me holding it and keep getting told I have to go to my account settings to upload the documents. I’ve explained I can’t login in cause I’ve been hacked. After several emails and live chats that got me nowhere. I was able to get a phone number to call and was told the same thing on two different occasions. I asked the young lady to email me the things I needed to do to close the account. After 15 minutes of not receiving the email and her telling me to refresh my email, I explained to her that I’ve been receiving other emails. I even emailed myself from another account, which came through. Once I told her this, she hung up! I could here people in the background telling her what to say once I said I wanted to close the account. DO NOT USE THIS APP. Can’t believe MGM would allow this to happen.

Disrespectful and odds changing after placing bet. I am extremely disappointed in this app and the “help” team you have to deal with when the app screws up. I tried reaching out after a lag that caused a +140 bet to be -110(which it never touched below +140 since). I spoke with Edgar and after waiting for 5 minutes to have him respond he said I’m sorry this happened and there is nothing we can do and ended the chat without letting me ask any questions. I then waited another 5 minutes to speak with someone else, the conversation went on for about 10 minutes and was told due to the bet being placed 15 minutes ago there was nothing they can do. They didn’t give it a chance and they have it set up to no matter if it is right or wrong they can get away with it.. usually don’t leave these type reviews but this is unacceptable with how loyal I am to the MGM brand.. they have lost that loyalty and I have high hopes that it detours others from using their services.

Scam. Stay away. This sportsbook will scam you. It is okay to deposit but when you are winning they will pretend to put your withdrawal under review up to 5 business days. Knowing you will change your mind and reverse your withdrawal and gamble and loss. Once it’s getting near the 5th business day and you still haven’t changed your mind and winning they will then block you from withdrawing your money and will start asking you for your ID and a picture of you holding he card that you use and other documents etc. My dad kept depositing with no problem he kept losing and when he won big he decided to withdraw 1/3 of his winnings. So they pretend to say okay it’s under review up to 5 business days. On the 3rd business day they blocked his account stating that i he was using my card even if we have proof that he was using his own card. So if that’s what they think it is why would they let him deposit in the first place. It’s okay with them if you keep losing but when it’s time to take out your money they will hold it and block your account. We can easily show them what they want with our ID and Card but were not doing it because they didn’t have a problem accepting our deposit why would we go through their demands. I have screenshooted all my winnings i will report this to Illinois Gambling Commision and will look for a Lawyer. Look at most of the bad reviews that’s what they do when you are winning they will lock your account.

Vegas local. I’m from Vegas and moved to AZ where there originally was no sports betting. I was never a big player in the casino but I always loved betting on football cuz it made the games more interesting, especially when my team, the Raiders, weren’t playing. I tried Draft Kings 1st but the app wouldn’t allow sports betting based on my location for some reason. Not to mention it had an impossible time verifying my ID even though I uploaded very clear pictures of my ID. So BetMGM made it very easy for me to start betting on the games I love the most and with some of the bonuses that they gave me I had the opportunity to bet on MLB without risk which was great cuz I always wanted to start trying betting on MLB games but never did it before so was weary. Also with the MGM card you can earn points towards stays in their resorts and more which is great for when I want to go back home to visit family. So I definitely recommend BetMGM to anyone who loves sports betting in the sports book but doesn’t live in an area that has any.

All around bad experience. Not sure where to begin with this headache of an app. Firstly, the verification process was painstaking and bizarre. From the constant requests for documentation uploads (which would often only succeed after several attempts), to requests for my birth city. And once it seemed that I finally got my account verified after over a week of back and forth with customer support, I wasn’t able to make any deposits. Which brings me to my second complaint. After finally making a deposit, the app only allowed me to place certain bets using bonus money - which is different from the real money I thought I had successfully deposited. But nope, my real money was nowhere to be found and instead I was restricted on my wagers because for some reason I only had this bonus money available. Tried looking through FAQs to better understand why I couldn’t use the money I deposited but couldn’t find any answer. Now I have all this bonus money sitting in my account that I can only do so much with. Who’s to say if I will even be able to cash out without any issues at this point. Thought I could trust the MGM brand to make a quality sports book app, but sadly that’s not the case. I just downloaded a different sports book that literally took just a few minutes to complete the sign up process. Can’t believe I wasted all this time with MGM in the first place.

Great odds and promos, horrible company/support.. I referred my friend to BEtMGM and he was interested in the risk free $1000 bet. He raised a ticket and asked support to confirm if he was eligible for it and they said he was. After making and losing a $1000 wager he was told by support that he wasn’t eligible. Just this week I bet a $2 bonus on a game that was cancelled. A few days later $47 was removed from my account claiming that they were bonus winnings reclaimed because I didn’t meet the eligibility requirement. In both of these cases support is a stubborn brick wall that does not listen to a word you say and just tells you why you are wrong. I have spent at least 3 hours asking support for help and my calls with them are disconnected after an hour (each time) of trying to work with them. My friend eventually got his free bet, I’m still trying to recover my money. As someone who shops around on all of the NJ sportsbooks, the odds and promos make this horrible site impossible to avoid, but definitely don’t make it your home. Go to Caesar’s, FanDuel and DraftKings (in that order). On top of shady practices the app is garbage and slow compared to the three sites I mentioned. The support model is designed to run out the clock on you and waste so much of your time that you just give up for anything that they owe you but don’t feel like paying out.

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Use other apps if possible. Not the best betting service available. The app is very slow, and it takes a while to get in touch with customer service (took me three days to get a response). Their special offers and bonus bets are very manipulative. Most sites offer profit boosts and you take all the winnings, BetMGM gives you a payout of a bonus bet of what the profit boost is worth. When given a deposit match, you have to wager 2x as much as the deposit is worth, before you can withdraw any money. Some bets are worded very poorly, and their response is always sorry but that's not what we meant by that...I closed my account and would only use this as a third or fourth betting options just to compare lines of other apps. I would easily pick FanDuel and DraftKings over BetMGM. Even PointsBet is slightly better…that’s saying something

Bet MGM withdrawal/ deposit. The app is wonderful my only thing is that they let you deposit via Apple pay direct but won’t let you withdrawal through Apple Pay direct, and don’t have and option in the account settings to change or delete payment methods. Then it’s so hard to get ahold of an actual live agent on the phone for help. But the live chat support got me right through. I just wish they gave you an option to change or delete certain payment methods so it wouldn’t be so hard to actually collect your winnings, and not have to go through customer service and wait days to get a response that may not even resolve the issue. Besides that it really is a great Parlay Bet/ casino app.

Comfortable look and options. The betting app has a nice color look and feel of a professional book that knows that we the customers want to feel comfortable when placing money that we all earned and being able feel at easy when we place that bet that there’s options and not lop sided where it’s a good feeling we all enjoy that we got the edge of the bet and also being able to get your winnings quick not wait. Only reason it’s a four not a five is because I wish there had a multi game multi bet option on the same page for a tablet but the same screen. Tennis matches quick easy to get win or that fun fix to a bad day.

MGM is the worst betting app on here!. Shady practices, deceptive “promotions”. Recently had a promotion that was “automatically added to my account because i was targeted” for it. This promotion meant that i could withdraw my winnings from my account until made a wager of at least $200. I did this 3x and they still did not release my money. Reached out to the worst customer service I’ve ever dealt with and told me that I was right and did complete the tasks of the promotion that i didn't sign up for, but they didn't know why i still could not withdraw my money. Agent tells me the issue is being “escalated”. I receive a series of emails, asking for a lot of personal information, banking info, ID, etc. I go back and forth several times before they just tell me everything is okay and they will release my funds. Go to Caesars or Fanduel, reputable betting apps with less issues.

Very bad app. Imagine putting 1,000$ In one machine and not receiving one bonus, deleted the app and permanently bann my self, I was playing blackjack I had 100$ on the hand, 25$ on each side bet, it the round starts, it tells me your bet has been rejected kicks me out, I quickly go back in the table to see the hand was trips, and my hand was perfect pair, ….. I contact support to solve the issue they told me we need more information date times all that I give them what they need then they ask me for a sequence id all this extra stuff, I screen shot eveeyrhing dates times everything they asked, they send me the same thing, then they ignore me… even if it was a error now you got me thinking you guys didn’t want to pay out, …. There are at least 10 other apps for eith same games if not more options and same withdraw deposit times but hey they got millions why would they care about this petty guy right?

DO NOT USE!! USE FANDUEL OR DK!!. Horrible app, and even worse customer service. Make sure to take screenshots of every promotion and wager you place. I opted in to 2 different promos, met the wager requirements, but never received any bonus bets. Contacted customer service, said wait 72 hours per their policy for promos. Then after 72 hours, said they want a screenshot of promo, even though the promo isn’t on the homepage anymore for they have current ones since 72 hours have already passed. So be weary of just “opting in” it may not be good enough, and BETMGM WILL SCAM you of your money. Fanduel/DK can see if the customer opted in, BETMGM said they didn’t have resources. I don’t know if it’s their software or the app, but there’s something clearly wrong. Never wrote a review before, but this company literally scammed me out of money, and customer service could care less to help. Take ss, of every wager, promo so they won’t do they same to you. I’ll use FANDUEL AND DK from now on

Just Okay. Most of the time the app is easy and great to use. About 30% of the time it does. Or allow me to apply my boost or bonus bets or displays them. Working with the live chat they told me to use the web as if I am just sitting by a computer. that is the benefit of the Mobile app to bet on the go. I have uninstalled the app more times than I can remember to try to get it to work properly with no avail. Most times I just have to wait until it decides to work. If you travel out of the state you have to register for a different account with that state. Not all bad there are often bonus bets and boost but they are often missed due to not being able to apply them

Live Betting Accepting Worse Odds. Customer service used to be amazing. It has only gone downhill. Live betting error happened and accepted half the odds that were displayed on my end. I asked for the bet to be cancelled (with the bet moving in favor of paying out). Was told it can only be cancelled within 15 minutes I had reached out inside of a minute it was BetMGM who took 30 minutes to respond fully. I also accidentally placed multiple bets because it said error in placing that bet so I did it again, luckily I won those as I had bet more than I was comfortable with as it was double what I had planned. I except either no major errors when placing bets or BetMGM to fix the problems currently BetMGM says too bad so sad and continues to have issues with their app. Back to Draft Kings I go.

Customer Service Nightmare. After a couple weeks of betting my account was suddenly placed on hold. I acknowledge that I may have made some sort of error or broke some kind of rule that caused this. The account being placed on hold is a small problem compared to dealing with “customer service” though. About a day after sending an email they wrote back in broken English and ignored everything I asked. They “apologized for the inconvenient” and told me they “see what’s on my viewpoint” and that if I sent them a picture of my personal documents and a selfie (no, I’m not kidding) they would allow me to withdraw my own money. Meanwhile, they will not tell me why my money is frozen. To keep this short - there are several options for sports betting and they all offer the same product. Avoid a headache like this and just use DraftKings, PointsBet or Fanduel. I’ve used them for months and never had a problem.

Top Online SportsBook in my opinion!. In the past few years I have probably used ALL TOP Sportsbook Apps/ Websites. This has top notch customer service responds with gelp and to fix the problem not act like its ur fault and u made a error i hate conpanies when thats the first thing they assume its our fault never theirs especially your big Corporations. i used paypal well this will be nd evertine that i withdre with 24hrs money is deposited straiggt to paypal. Usually it deposits in 1 Business day.. Keep it up MgM remain customer service friendy only conplaint i have is i wish there were a way to play in weekly bet for free without depositing i thibk you should get your Free 10 Dallar bethust vecause of xou naking 1 deposit of 50$ once a month.

Not such a great app. This app crashes. It crashed in the middle of my free spins from the reindeer games and now I'm unable to play slot games all across the BetMGM app . The technical difficulties that I’m being put through is a mess . No one is able to fix my account . It’s going on a month now and talking to customer service everyday and my emails aren’t enough to fix the solution so I’m writing this in hopes that nobody else experienced this or will have to in the future . Stay away . Basically if my slots would’ve hit I still had a 0% chance of cashing out due to a glitch ..

Glitches in bonus rounds don’t pay out. My wife opened up a BETMGM online account and closed the account same day. On two different occasions playing two different online BETMGM casino games, she finally got a bonus after loosing a bunch of money. Right when she hit the bonus, the game glitched out and never went into the bonus round. The glitch kicked her out of the game and when she went back into the same game to hopefully pickup the bonus where she left off, the bonus round wasn’t there anymore. No payout has been given on the two glitched out bonus rounds from either game. The two bonus rounds immediately kicked her out of game right before the bonuses even started. Shame on BETMGM for allowing this. Karma will come back to bite you. Bunch of Thiefs. This is how they can afford to advertise all over from not paying out on these legitimately won bonus games.

Worst sportsbook app I’ve used. I have been nothing but incredibly frustrated ever since I downloaded BetMGM. I originally signed up because of a promo to get $200 in free bets, and I completed the terms and it still took me about a week and two separate live chats with customer service to actually receive the free bets. I recently traveled to Illinois (I live in Iowa) and the app locked me out of my account when I tried to log in in a different state. Couldn’t get back in until I got back to Iowa. The app is also painfully slow and buggy, which is obviously not ideal for live betting. I was trying to deposit money to hedge one of my wagers during a game, and it took so long that the lines I was looking to bet closed before I could bet them. I will be using my free bets and then deleting BetMGM, provided they actually allow me to withdraw my balance, which seems uncertain given the rest of my experience. Stick with FanDuel or DraftKings, it’ll save you lots of headaches.

Free bets. I’m not gonna lie I like this site but what they just did was criminal I had a 5 dollar bet and a 20 dollar bet I made with a deposit I used there free bets on other bets my bets where Arizona cardinals to go 4-0 at the beginning of the season for 5 dollars and to go 6-0 for 20 dollars with 3000+ odds so now they are trying to tell me after my bets have been active that I used a free bet on these bets and the free bets are now expired regardless if it was the money I put on here won off free bets or the free bets I was given I used the bet before it expired it was honored in my live bets section now it all disappeared and no one will talk to me on there help line I have just been robbed for almost 700 dollars and it seems to be okay with there staff. I would not refer this app to anyone they will cheat you somehow maybe not yet but it will happen and there’s is no one to talk to or resolve any issue this just does not seem legal to me.

Very buggy and frustrating. Programming really needs to look into their single game parlay feature. I have been forced on at least a dozen of occasions to go with a completely different book because of wagers, and stakes not being put in or just not adding the bet all together. This is not worth the time and frustration. Go with another book and save yourself time until they get this figured out. BTW contacting customer service just brings you in an endless troubleshooting circle that ends up with them realizing it is a programming/ app issue 17:07 You Priyanka please get the programming department to do something about the single game parlay feature. Yesterday I Input my information/ wagers and the bet wasn’t going through. Today it isn’t working at all. This has caused me two days in a row to go with another book. This is soo completely

The Best Sportsbook App!. After nearly a year or using several Sports Book apps, I’m glad to write this review to recommend The MGM Sports book app. It not only is the best app from the standpoint of functionality and design and ease of use, with nice clear screens and a great interface, but also has a very good customer service, and is also the most generous app by far! I get free bonuses and deposit matches that if used properly can help add funds to your account. This is my main app for any sports betting. Thank you MGM for the great job! I’m waiting to see if they will start offering any free night’s stays at any of their resorts so I can pay for a flight to Vegas! 😊

Horrible App, Horrible Customer Service. First, I signed up and I was prompted to “deposit a minimum of $10 to receive bonus bets”. Then I signed up and received 0 bonus bets. Afterwards, I bet upwards of about $100 and it wasn’t until I started winning that I was then notified that my account was temporarily locked because I needed to verify my ID. I explained through an email that I had been a recent victim of a robbery and lost my ID to their support system. I continued to request withdrawals and they continued to deny, yet I got no reply from customer service whatsoever. They then proceeded to remove my payment method from my account so that I could no longer request any withdrawals. So now my money is just sitting in my account after I bet over $100 and I have no means of being able to remove it. Don’t sign up.

Beware !!!. After opening this app for the first time you’ll be greeted with a list asking what state your in, Ohio is right on the list. I selected that and they proceeded to ask me for ALL my personal information and allowed to to deposit money via PayPal, then when I was ready to place my bet they finally decided to tell me I was “out of area” mind you I had already provided my full address prior to this. I was told by support that it’s because they made me a”PA” account. Well maybe they should warn people before collecting ALL their information that they’re not in area for a normal account. Seems like a very deceptive way to get peoples information who are not in one of the ten or w.e states they operate in. I expected better from a company like MGM and honestly put me off from even wanting to go to their casinos anymore. Beware

This app is awful. I don’t even know where to start. This app is awful compared to all of its competitors, FanDuel and Draftkings have way better apps and offer users more to bet on, and more fun ways to build creative bets, from more locations. The app rarely works even if you’re inside the allowed betting locations. The app is laggy and full of bugs. The app is annoying to navigate around, in order to find the games you want. I’m gonna keep this review short since this app has already wasted enough of my time, the buttons to place bets on any line has not worked for the past 24 hours for me…that’s quite the UX bug to have on a gambling app where real money is at stake. I could develop a better app in my sleep and I’m not even a developer. Overall awful app, would not recommend to anyone.

Deceptive Marketing Tactics. I’m extremely disappointed in the promotion of this app due to the deceptive marketing tactics of that $600 Bet redemption. I bet $600 & loss my 3 leg parlay but I received my credit back in 5 installments of $120 totaling $600. I didn’t have any issue with this part of the application because I read this clearly within the terms and conditions as it was stated that this would be the case if a wager was to end in a loss. However, after receiving my site credit for the promo being offered, it never clearly stated that you have to risk way more to get your $120 stake back in a single bet. This applied to all 5 bets. Ex: (rough estimates) Bet $120 Legs Gervontae Davis vs barrios +360 England soccer game +120 Overal odds -130 $60 (Including stake) I won the bet & only got $60 & not $180 Other apps I have used such as barstool & FanDuel do a way better job at marketing promotions and not using strategic deceptive practices to get users to utilize their app. Beware my friends, this is some very scam likely practices & I will not be using this app anymore moving forward. Bet MGM, I expected more smh. Big let down because I actually believed in it. FYI, I ended up winning $400 back so I just took a $200 loss. Also, I don’t really do reviews but I had to come out for this event. #ModernizedScam

Don’t use. I’ve used FanDuel for years and decided to jump into BetMGM for a promo. I only received half of the promo and the support has no clue what’s going on. The app itself is difficult to navigate. I have spent more waiting in que for support than actually receiving help from them. This app is terrible and I pulled my money out the first chance I had. Go to DraftKings or FanDuel for a Sportsbook, they actually care about the customer. It’s been 5 days and I still haven’t got the promised follow up from the support. They really don’t even know their own app. Every time their response is delete the app and reinstall….? Crazy how this mainstream of a Sportsbook is this bad and I know I am not the only one with this experience. I’m just about to forfeit my other $100 of the promo because this app is so bad. Save a headache. Don’t even sign up.

Untrustworthy and bad customer support.. I made a wager I thought was suppose to count towards a bonus, however the support person proved that it actually did not count towards the bonus and the bonus requirements. It was fine, no problem at all….. I accepted and appreciated the help. WAIT A MINUTE! Then why can’t I withdraw my money? Support guy: because the money is associated with the bonus. So the money doesn’t count towards the bonus, but if I wish to withdraw the money then the bonus applies? Support person: “Nope”. Haha…..It took multiple support personnel and hours for me to finally give up and accept the outcome. Support staff will make me wait while they check my account, then we would get disconnected for inactivity lol. I like MGM and this app, but I no longer feel comfortable waging on this platform. Luckily it wasn’t a lot of money, but if I’m having issues with a minuscule amount, I rather not risk higher wagers.

Unfair SGP SportsbookIn 40yrs I’ve NEVER written a Review but the Players Need To Know. If u bet a 4 or a 10 leg SGP (parlay) and u bet players to get a hit. Lets say a 10 leg parlay and u hit 9 out of 10 but 1 l player u picked doesn’t doesn’t make a plate appearance then they void ur entire bet! However if u lose 1 out of the 10 and a player doesn’t get his at bat then they take your money! That’s the 3rd and last time they burn me. It wouldn’t have happened twice but 1 time I bet the under which mlb considered it a complete game but they voided the bet even though all my legs hit with the under. If I would have bet the over then I would have lost! I recommend Draft Kings or Fanduel to get a fair shake! It’s hard enough to win with odds like -5000 take back 1800, they want all the edge!! I’d rather burn the money than give MGM another cent, even though I beat them Lol, Facts!

Terrible app. This app is just so bad with so many glitches. Half the time you can’t place the bet because it’s grayed out and only decides to work when the app feels like it. Want to cash out? Well you have about a 50% chance of cashing out the correct amount or at all before it changes odds while IN the process of cashing out, not even before. Sometimes it likes to say there is no location when I want to place a bet and I have to restart the app, which have changed the odds by then. Also the support is useless as they just outsource all of there customer service to non English speaking countries who don’t understand the rules of sports that create these conflicts. I could make a less buggy app in a week without outsourcing all of the coding for cheap international labor. Worst app I have ever seen and is designed to scam you (not including the scam that is this company).

Glitchy/ buggy/ laggy/ slow. I’ve had this app for a few years. I like it so much more than draft kings. They have great promos and frequent bonus bets. Winning gets get payed relatively quickly. Typically within 5 minutes. Transferring money from the app is also very easy. Unfortunately the app is just not that great. I have automatic updates on and it never improves or removes bugs. It’s slow and laggy. Frequently my bets won’t show up in the live bet tab even when I bet during the game. It’s slow to mark off parlay hits as well. Sometimes they won’t show I’ve hit until the entire parlay is done. If the app had a few bug fixes it would be by far the best sports betting app. I’ll continue to use it regularly during football season with hopes of improvements.

Hacked/ Data Breech. MGM stole $70+ from my account due to their data breech in August 2023! MGM got hacked August 23, and the hacker stole all my information. They first tried to make a $300 charge to my MGM credit card in a state I’ve never been to. Then they got into my BetMGM account, changed my bank account, login, password, birthdate… so I couldn’t get in and then try to drain 95% of my account. Not only did MGM not offer me anything for my inconvenience of “THEIR” data breech and me having to change my credit cards & having to wait 3 months to reunlock my betMGM account with multiple rounds of me taking pictures of myself with my ID. They reset my account to before their data breech in August even though they took my bets In October and I won over $70 (increased account over 50%) I’ve tried to talk with their customer service line, but they say they are unable to return the funds due to the security risk of their servers. Even though I have sent them copies of my betting slips showing I won over $70 in October, they still refuse. This should not even be an issue for them, they should easily be able to credit my account the $70, especially after showing them proof of my winning bets. I will be contacting the Colorado division of gaming to make a complaint and hope the state can force them to return my money.

App is unable to perform many basic tasks and the customer support is worse. If you enjoy learning and figuring out what works and what doesn’t this is the app for you. Support prefers not to investigate or ask questions they just like to blame shift and tell you to wait 3-5 business days because they wrent properly trained on how to use this faulty system. Making a deposit was a disaster consisting of them telling me they haven’t got the money from my bank when I’m reality it was in my play+ acct. same with my cash out it was in my play+ which I need to connect a bank account to which I’ve tried 4 times unsuccessfully and have to wait for my card to show up cuz they don’t have an option to let you use PayPal like DraftKings who has the same play+ system or a digital wallet. There are so many better options with better bonuses, less hassles and better service. I wish I had more hands so I could give this 4 THUMBS DOWN

Can’t cash out/up date. ****After many emails, customer care phone calls, live chats, weeks later and losing half of my winnings some how all of a sudden they can do a “Manual Cash Out” mgm is garbage and should have some legal action taken against them!!! Going back to Bovada might be more complicated to use but I rather get my winnings every time no problems. The app worked fine and did its job till I tried to cash out. I have use Apple Pay to deposit and lost my card so I replaced it with a new card. I even have deposit money with a ACH account also. Know that I have won and trying to cash out I can not because of a close loop system they use. I have work with customers care for over a week trying to with draw and been told 48hour but then nothing. Don’t use your Apple Pay or lose your card linked to account because of the close loop system. Good luck

App is a scam!!. I just recently used this app as a new player. The only reason I placed a bet on here was because they had a promotion for deposit $50 and place a beg and get $50 in bonus bets INSTANTLY. I opted into the promotion then proceeded to deposit my $50 and place a bet. Never received my bonus bet the status of the promotion still says opted in and just waiting for deposit. I have contacted customer support just to be told it was a technical issue. I was then told to email them which I did and sent pictures of the deposit, the promotion and the bet I placed and the response I got was “We are not responsible for any bonus bets but this is a known issue right now” I have since emailed and it has been 2 days and haven’t gotten a response from anyone in the customer service department. This app is extremely clunky compared to others as well. Don’t use this sports book.

Lags, lacks features of FanDuel. Compared to other betting apps, this app has a lot of lag. Many times that I click it takes a few seconds for it to register and load the appropriate page. Compared to other betting apps, the login feature is quite annoying. Others use TouchID or at least allow saved accounts and passwords accessed with TouchID. This app requires you to type the password manually every time, and the login too if you’re switching to a different account. Last, I experienced a situation where I was credited as winning a bet and given the payout only to have it taken away later. I did in fact lose the bet, but they said I won it only to reverse it later, which is kind of unfair. I contacted their customer service for an explanation and they were unhelpful and made me feel stupid for even asking for an explanation. I’ll be sticking to FanDuel.

Terrible customer service & lots of bugs. This is my first time ever writing a review on anything in my life and it’s because of how terrible of an experience I’ve had with the app. First it was glitching and froze and so I swiped up to close to app. Guess I hit submit on a bet that I didn’t want to do and immediately emailed customer service. They replied the next day saying I could only fix it by going to the live chat in which there is no button for unless you go: My Account >> Support >> FAQ >> Select a topic >> "Do you need more help?" Select "Yes" >> Live chat Which is a 7 step process and is not easy to find when you have a live bet going. Next, I placed a bet but anytime I walk out of my house (I live in CO) the app says I’m out of state and so when I placed a bet walking my dog and went to check on it when I got home it didn’t get placed and I now have to delete & re-download the app anytime I open it and I’m not on my wifi because it thinks I’m in TX. Then finally I was live betting today and it crashed when I had a chance to profit on a cash out. Needless to say as someone who works in tech as a product designer. This app and it’s customer service (especially since it’s a ton of money people are betting with) are among the worst I’ve ever dealt with. Go to DraftKings or anywhere else

Mixed emotions. I had my account for awhile, something happened I’m not sure exactly what but my account was restricted “for my protection “, a week and many uploads, many missed promos and opportunities, later I get the notification that my documents were accepted as satisfactory and all restrictions were removed . I log in and attempt to play -still restricted, “ContactSupport”, that was 2 days ago…. So I’m not sure right now. I have been a huge fan of draftkings since the beginning but decided to try MGM and I did kinda like it but the way this is being handled makes me wonder . I know I’ve received numerous promotions that I can’t even attempt and I know Draftkings is very quick to fix any problems and they usually give their players casino credits when something goes wrong that was not the players fault…. I’ll update this after they finally resolve this issue…

Worst betting app ever. It’s been a week that I’ve been trying to withdraw my money from the account and it’s not letting me. Somehow because of security , it’s ok to deposit money from different accounts but you can’t choose where you withdraw the money to. They are the ones who split it in different cards. After more than 5 conversations on the chat, the problem still exists. So now my money is stuck there and u have to wait who knows how long, because they have a security system which says the card I’ve been using the last 2 months has never done any transactions. As soon as I get my money I’m closing my account. Fanduel is the way to go. At least they give you free money to bet once in a while, easier to navigate and they don’t have a “security system” in place which makes it impossible to cash out your winnings.

Good but needs improvement. I don’t know where else to submit any feedback for this. But, everything is good with the app but I have a few gripes. The phone app functionality is a bit clunky and laggy compared its competitors fanduel/DraftKings. Such as looking thru games, placing bets, looking at your bet slip etc. A smoother interface would be appreciated! Also the log in process is a tedious one having to log in with my password every time just to check on something in the phone app. If you can integrate the iPhone facial recognition to log in it would make the process much easier, much like what DraftKings does when you open their app. Scans your face, and logs you in. My next gripe is that I usually place bets in the morning around 10-12am est and a majority of MLB games aren’t listed in the app or not available to bet on in the morning. They usually get posted later in the day, when I’m busy at work etc etc and I miss out on betting on them. If you could post games earlier it would be appreciated. I do however like the integration into the action network interface to track my bets and get notifications on my bets. That I applaud and I’ve been enjoying using.

It is a fraud!!! A Scam. This casino takes advantage of newly passing law in VA and lure customers into making deposit to open an account then it matches the deposit. However, when you made a deposit it hold your account for verification until the bonus deposit match to expire. When asked about the verification process, the Operation Team replied with the same canned response (i.e., pending review) with no clear timeline when it will be completed. When requested the account to closed, and withdrawn your deposit, it doesn't let you to take back your deposit citing account is still pending verification. Although the website said it will respond to customer request with 24-48hrs, that wasn’t a case. There is no phone number or any other escalation to resolve the issue. Escalate the issue to VALottery Gaming Compliance Team and finally got it resolved.

Stole my money. I was putting a sports parlay together, in the parlay I hit deposit money and put in a deposit of $10. After 5 minutes of not seeing my deposit I started getting curious on how long it took to show. After researching it more I found out it took my $10 and automatically converted it into $15 bonus bet towards casino. Why would it do that when I was clearly depositing on a sports parlay? So I tried to use the bot chat and that was useless so I called instead. No one to pick up a phone and said to email. So I email and now have to wait up to 24 hours which means after the games conclude? That’s trash and I can’t even withdraw it because it converted it into bonus bets. Moving toward I will never use this app again and I am expecting my $10s back. It’s not much but I don’t like company’s thinking they are sneaky and just stealing money

Terrible. I don’t know how this app has a 5 start rating, unless they’re all paid for or you literally only use this and know nothing better. I use 5 different mobile books and this is by far and away the worst. Biometric login only works AFTER you start to put a password in/open your password manager; the betting screen is so scrunched. I mean I know what game I’m betting on because I clicked on it. I don’t need “Team X vs. Team Y” to take up literally a third of the screen. I makes searching for prop bets and pretty much any other a major hassle. Navigating to different sports is a choir, and now the interface is all bugged out and makes it even harder to navigate through because the bottom 1/4 is all opaque and travels with it while your scroll instead of staying put. Overall just a terrible app.

Wonky, Glitchy App. This app is only worth having for bonuses they give out, which sometimes are decent. The app itself barely works. It constantly lags, glitches, crashes. The interface is nowhere near user friendly. Same Game Parlay, which is what most of their bonuses are for, don’t even show you the odds of the leg you’re adding, so it’s literally just guessing what the odds are, which is super manipulative of the app. This whole app needs a big overhaul. They need to invest more money into the tech side of things to make the app actually work, make odds of legs in parlays visible(which I can’t believe I even have to say), and they need to funnel any and all money from their marketing budget into actually ironing out their product to make it work. As of now, outside of the occasional bonus, there is ZERO reason to gravitate towards this platform over DK or FD.

One of the best of the casino apps. I have pretty much tried them all. I gave Bet MGM a 4 out of 5 stars. They give out lots of free bets and have many incentives and deposit matches which I love and I hope they keep them coming. The one hang up I have is I had 2 very good days and withdrew money on a Sunday and a Monday. The Monday withdrawal came on Tuesday which is more than fair. I am still waiting on the Sunday withdrawal which makes no sense. I had questioned it and I think that may be why they I am still waiting as they said it may take up to 5 business days. It has never taken that long before. I would hope they wouldn’t mess with people that way, but.... here I am. If it wasn’t for that BetMGM would get a 5 out of 5.

It’s a good app but has flaws. First I’ll start by saying it’s a great app,the bonuses could definitely come more related to your bets. MY BIGGEST ISSUE IS LOCATION PROBLEMS. It will say it doesn’t know your location and cancel your action of either cashing out or placing a bet. I’ve lost over 500$ this way and it’s sour. I’m writing this now after losing on a parlay. I had a feeling the team I chose was going to lose, I went to cash out and it had location problems. By the time the app tech finished their maintenance the team was losing and my bet fell drastically. Wish their was something I could get even free bet money, I play it all through the game. It’s enjoyable. I hope this doesn’t continue and something is done to resolve this.

Complete Scam.. Please never deposit any money or create and account here, no matter what promotions they are showing. They WILL scam you. I was offered a promotion that stated “deposit $50 and get $50 in site credits.” It seemed like a great promo, so I deposited $50. However, the deposit turned my money into credits, and I was unable to withdraw my own money. Although frustrated at first, I quickly got over it, not knowing things were about to get worse. After using the $100 in credits, I was ready to withdraw my winnings, only to find that it was restricted from withdrawal. How could that be? I used the bonus and won the bets! Well, turns out you need to spend $300 before you get access to withdraw the bonus. I was fuming, but got over it and continued to bet through the terrible app because I had to. Two days later, the credits EXPIRED without any warning. In the end, I burned $50. BetMGM is a disgusting sportsbook.

Worst sports book take your money elsewhere!!!. The worst costumer support team the worst app in general they make billions on us and can’t even fix bugs in a simple sports book app I continuously get scammed by promos and glitches and no one in there team will help you I waited on hold for over a hour more then once and every single time they can’t do anything for me I opted in a promo place a 50$ bet on any Knicks game and get 1$ for every point randle makes (in free bet money) he ended up dropping 31 and I have not seen that money I even called and like always they gave me the run around I’ve played blackjack before and won with my own money and there app has taken my winnings before and added it towards a bonus I already dropped and was expired I’ve lost 1000$ of dollars like this from them I will be withdrawing my whole balance from the app and taking it to fandual don’t give these people your business!!!!!!!!!!

WARNING: deceptive business practices. Received an email yesterday with an offer for a 200% deposit bonus. Only have to bet $1 for every $1 bonus according to the email. Clicked link in email, selected deposit bonus on the app. Deposited $50 and received a $100 bonus. Now they are saying I have to bet 6x the deposit bunks to be able to withdraw not just my bonus funds but the $50 I put in and the $112 I won on that bet last night. I have over $300 in my account only $100 of which was bonus. Tried to get help online online to be told “sorry those are the terms and conditions.” I have screen caps and email, this will be going to the Arizona AG for deceptive business practices as well as the cardinals and Gila river to make them aware that their business partner is actively engaged in illegal bait and switch scams. I HAVE THE RECEIPTS.

Poorly coded application. This is easily the worst app I have downloaded to my iPhone since 2011. If you are seeing this please do not download the app no matter what they offer you. After they bombard you with advertisements saying they’ll give you x amount of dollars in free bets (for me it was $200) they’ll put you through the difficult process of placing your bets through a browser application that feels like it was designed by a middle school C++ student. After you receive your winnings they will make the withdrawal process as difficult as possible. None of the links work and the only way to get your money out is if you have set up a bank account in the last 180 days but you will have to do that from a desktop computer as they purposefully designed the app and the mobile browser to crash in the process of a withdrawal. Do not trust these sleazeballs with your money!!!!!!

Buyer beware.. They might hook you with a nice introductory promo…or perhaps with an introductory promo that pales in comparison to one you’ll find shortly thereafter that’s for “new customers only”. That’s your chance. After that is one frustration after another. Table games with crummy rules. Special offers for games that won’t even load. Special offers that never load—ie. Make a 4-leg parlay at minimum +400 odds for 21% boost…did exactly that & not once did the boost kick in. How hard is it to tell me what I’m doing wrong. Daily rewards that are a slap in the face—ie. a $1 free play that you have to wager 25x over before you could claim it, or 125x over if it’s a live dealer table game because that only counts 20%. Inconsistent pregame betting options from game to game. App performance is generally poor, especially in anything that involves graphic animation. There’s a lot of competition with apps like this. MGM surely doesn’t act like it.

Lot of issues as of late. I’ve used BetMGM for years and have loved it. But since the last couple of weeks I cannot place a bet for the life of me. I’ve been pretty 50/50 since I started betting which was over a year ago but I throw out a couple of big bets here and there. Usually they miss and I can build myself back with little bets but my last big bet would’ve actually hit if I was able to place it. I tried for a solid 20 minutes before I gave up. Since then, I haven’t been able to place a single bet. The app is updated to the newest version but still not a single bet can go through due to technical issues. Never had this issue before but I’m moving on to the next betting app. Just a little suspicious if you ask me. Hope you all find better luck but that is my story.

Casino players beware. Yes you can win and cash out if you’re willing to spend a fortune. The deposit match bonuses are a joke. You will not win enough to cash out if you use a match offer. Technical glitches are pathetic especially when you’re in a bonus spin mode. Lastly, when you are lucky enough to have a good day, prepare for the games to give you nothing for days or weeks. You never except to win consistently on Casino games but you can usually get some play out of your money. Not here, just know going in you won’t recover your losses and technical support is pathetic. I’m deleting the app but good luck to you

Great design & functionality, except for biometrics. I love this App, the separation of Sportsbook and casino are logical splits and the ability to bet on the exact events I want is easy to navigate. The slots are a bit expansive and a little difficult to navigate so some better alignment and search capability would be appreciated. The big issue is that the biometric login capability is sporadic. It’s really annoying that when I’ve approved using Face ID, that I need to enter my password 50% of the time. If you fix the login issues and slot searching, this would be a 5, as is, it’s probably a 3.75

Not toooo bad, but…. Do not play blackjack here. For some dumb reason I still can’t follow my own advice. Always thinking you can beat the game. The runs the house goes on are unreal. For example, I just played for 10 minutes. In a 6 hand span 4 blackjacks, a 21 and a 6 card 20 to beat a 19. Meanwhile if you have 12 you’re basically dead in the water. Hit and draw a 10 or face, stand and they have 16 and draw an ace. I am just not someone who had a bad day, I am gold level and “VIP” but the things you see on here are brutal. If you happen to play and win a hand or two, RUN! Only thing saving this app is the sportsbook.

Deposit Scam. Added $10 in hopes of placing a sports bet. Little did I know, a random casino bonus promotion was added to my deposit, making my cash I deposited to the app not withdrawal-able. It made my $10 go into a $20 casino bonus where I had to bet $200 in casino money to take out anything. Absolute scam. Can’t even explain how many times I tried to reach out via live chat and email (that says they will reach out within 24 hrs) and I got no response. I finally got a response on live chat, to only be hung up on when I did not respond after the 10 minutes of waiting and someone finally showing up for only a minute. They left the chat. This is a scam. Do not waste your time on BetMGM. Please, please, please use a different sports betting app. Or even casino app… you will thank me later.

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BetMGM Sportsbook 23.10.18 Tips, Tricks, Cheats and Rules

What do you think of the BetMGM Sportsbook app? Can you share your complaints, experiences, or thoughts about the application with BetMGM and other users?

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BetMGM Sportsbook 23.10.18 Apps Screenshots & Images

BetMGM Sportsbook iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 17+ years and older
Current Version 23.10.18
Play Store com.playmgm.nj.sports2
Compatibility iOS 14.0 or later

BetMGM Sportsbook (Versiyon 23.10.18) Install & Download

The application BetMGM Sportsbook was published in the category Sports on 20 October 2018, Saturday and was developed by BetMGM [Developer ID: 1609578717]. This program file size is 109.06 MB. This app has been rated by 190,400 users and has a rating of 4.7 out of 5. BetMGM Sportsbook - Sports app posted on 09 November 2023, Thursday current version is 23.10.18 and works well on iOS 14.0 and higher versions. Google Play ID: com.playmgm.nj.sports2. Languages supported by the app:

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Find on this site the customer service details of BetMGM Sportsbook. Besides contact details, the page also offers a brief overview of the digital toy company.

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