中国领事 App Reviews

VERSION
2.3.4
SCORE
1.8
TOTAL RATINGS
1,701
PRICE
Free

中国领事 App Description & Overview

What is 中国领事 app? “中国领事”手机APP是外交部发布领事资讯、提供领事证件业务办理和服务的新媒体平台,由外交部领事司开发并运行维护。

“中国领事”手机APP权威发布海外安全提醒、领事新闻和通知公告,开通中国驻外使领馆及外交部驻香港、澳门特派员公署护照、旅行证线上办理,海外遗失护照应急旅行证办理,领事认证查验,海外养老金资格认证等领事证件业务,实现线上支付,同时提供一键呼叫全球领事保护与服务应急呼叫中心12308热线等便捷服务。让海外同胞一键直达驻外使领馆,实现“掌上办”、“零跑腿”,“全天候”在线办理海外中国公民的旅行证件和领保服务。

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App Name 中国领事
Category News
Published
Updated 29 February 2024, Thursday
File Size 65.96 MB

中国领事 Comments & Reviews 2024

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Remove my registration info!?. I have registered already with my email. After update it keeps saying I'm not registered. I have already submit order with no response and now it cannot find my order! What the heck is going on? If you are going to move the usage of app can you make something borderline reliable?

Extremely convenient. This app is extremely convenient and you don’t need to go to the consulate in person to renew the passport. Nice!

Buggy app. Could not log in after three days of not opening the app. Tried to change the password and then logged in again, but I cannot see the order information now. Hopefully I will receive the passport without problems. But they do need better programmers.

You can login via email. There are lot of comments about how you need an +86 phone number to register. That’s not true. There is a button to switch to email registration on the account registration pages. It’s at the top and very easy to miss. Once you do successfully register, you can now deal with this extremely buggy app. Applications do not save so you have complete them in one sitting, and the online payment system is extremely buggy. If payment fails you have to start all over again. If I could give negative stars I would.

Worst App. Very frustrating. 1. Accounts locked and shown as “ 网络异常,稍后再试” and there is no instructions on how to unlock 2. Already submitted order would disappear from the system with no reason. What makes it even worse is that it does not allow resubmit! It keeps saying there is already a record on file, which cannot be seen from the app!

This is spyware forced upon me, and shame on you Apple. Upon starting this app immediately asks to locate you. When you finished the form this app asks to use camera to do a facial ID of you, which is mandatory. App store lists this app as “does not share your personal data”... shame on you, Apple

Fast, efficient and convenient. It's all done in less than ten minutes. I give five stars.

This is ridiculous app. Good thing about this app is you can register the account by using the email address. However, I can’t submit my identification for their verification because I do not have Chinese ID. The app is hard to use and have so many bugs. It seems like the app mainly designed for Chinese citizens. They forgot about the American-chinese people who don’t have chinese ID or Chinese Bank accounts. Very disappointed!!!

Buggy and slow down the application quite a lot. I have several issues on photo. 1. Very buggy 2. the error message got back from initial review is very inefficient, it only tells you one invalid condition at a time. I first got a ask that uploading evidence that I am in us, I uploaded evidence, wait for 1 day. It asked to re upload photo again due to less pixel even though I passed the photo upload step, 1 day passed, and then I got another several asks of photo is too large, clothes color and etc. now 1 week passed.

Convenient and can be better. It is actually easy to use and the speed of process and response are really fast. Could improve to have more payment options.

Worked for me. I had problems uploading the ID photo in hand and some other documents, so I just followed the screen instructions to take pictures of myself and the printed out documents. Everything worked in the end. Submitted the application on 6/8, and got the new passport in mail today on 7/3.

Buggy and difficult to upload and change photos. The app is buggy. It doesn’t allow you to change the passport photo you submitted. You have to wait for the notice from the Consulate if they find your photo unsatisfactory. Then it is very difficult to upload a photo from your photo album. I have been trying to submit a new photo and haven’t got the problem solved now it has been a week!

Very convenient. This app is clear for online applications now. Renewed my passport and each step was easy to understand. Appreciate everyone fixing all the previous issues and help support this new app. Thank you.

Bad app. I was supposed to have an online interview, but I failed the first attempt because the app shut me off the whole interview time. Now, I only have another chance to make it. If it fails me again, I will have to make another whole application angin and pay for it again. Excellent, good luck to me.

Great In-App photo taking feature. Saved me from finding a place to take photo.

Government 2.0 in digital age. Great civil service at fingertips. The fast reaction towards the new norm in pandemic and quick adaption to the new trend in digital age shows a responsible government with open mind. Love to have it in my phone to be connected. No data access required is also a great reflection of serving the people.

process is quick. From filling the form in the app to receive the new passport takes <1 month. Pretty quick. When doing the self identification just need to try different backgrounds till it works

My Passport Never came. My passport application is approved but no passport ever arrived to me. It has been months. Phone number on app is an invalid phone number. Called consulate about this they said they dont know how to help me and that I should keep on waiting. I now missed my trip abroad. I dont know why a basic right to have a passport is now so unnecessarily difficult to obtain. I am unable to reapply through the app. How do I solve this issue?

Several bugs. 1. No upload photos button when there are photos uploaded. Need to close and reopen the app to trigger photo upload. 2. Constant problems when choosing wexin as the payment option. Need to wait for the payment status resolve which takes a few minutes.

It’s like a scam rather to help people. They keep telling me my photo “does not comply with the requirements” but never said why. I used the same photo in the web app earlier, it just passed fine. Then it came to this app, I had to upload my photos thousands of times, never able to pass that stage. I even emailed them and they said “it’s possible that photo was over exposed, head size was too big in the photo” but none of those was mentioned in the photo requirement in the app!

Poorly programmed. I am a software engineer, this app make me feel sad for the money they are paying for some stupid programmers to make it. The experience is absolutely horrific. I have to close the app completely to upload more pictures, and the ID photo AI is a mess. I really hope they remake this app as this app is for some very formal uses, and has a huge significance.

Soooooo convenient!!!!!. I have to renew my expired passport and this app just landed. This app is soooo convenience!! Easy updating, easy photo shooting. I finished submitting my application within 15min!!! Then waited the status to change and mailed all materials. I received my new passport today! Don’t need to go out in person and escape the lines. Love the new process!!

Please support bank payment and PDF upload. I’m surprised I can only choose between WeChat pay or offline payment. For anyone who doesn’t have a mainland telephone number, they obviously can’t use WeChat pay. Please support bank checking account payment option. Also, the photo upload feature doesn’t make sense when I already have all my documents scanned as PDFs. Converting PDF back to JPG is very difficult and your uploaded doesn’t allow multiple pages per upload slot. The app makes document exchange more difficult than simple email communication. If a technology already works, why make everyone learn something new that doesn’t work as well?

Very simple procedure for the travel license I applied for. Great experience. When I had a question on my documents, I emailed them and got phone calls back right the next day. Great service. Thank you!

Quick bug fix and useful features. I need to renew my passport and was informed my Chinese consulate that this app will be online in June 2021. Login works for US phone number and I can get ID verification correctly through Dacian recognition. I was able to submit renewal application after their bugfix this week. Took only 20 mins overall and I can do it at home without traveling to the address. I am still waiting for additional materials but it seems pretty smooth.

User information leaking. After I submitted my phone number and email for appointment, I start getting spam calls and phishing emails. Those calls and emails knew my exactly appointment time and name. How does this app passes any security reviews? This app definitely a “-5”stars.

Buggy but you have no other choice. It seems like the only way to do passport stuff since the consulate is closed nowadays due to covid. The app is quite buggy, super inconvenient to upload photos, slow, and buggy UI for interview video calls. No way to reach out for help in app at all. However, I guess you don’t have another choice but bare with it.

Can’t register without a Chinese cellphone number. I rarely write reviews, but this time I had to. Hands down THE most frustrating, atrocious user experience ever. To use this app, one needs to register with a mainland china mobile phone number. Keep in mind this is for people who live abroad. This is next level trolling

Photo verification feature is awful. I uploaded photos taken at walgreen passport photo and at kiosk the photo was made for chinese passport size but somehow the app keeps saying the photo did not pass. And it doesn't tell why it doesnt pass. This is extremely user unfriendly.

申请已上传 Application Submitted. 总体来说很不错,但由于以下缺陷扣掉一星: 1. 注册时无法选择国外号码 2. 护照信息页示例没有图片 3. 上传护照信息页时,有时缩略图会随机出现在其他位置 4. 图片上传很慢,有时会失败 5. 不支持微信支付外的其他在线支付途径 希望尽快改进~ Generally it's pretty good, I cut a point for the following issue: 1. On the registration page, cannot use foreign phone number 2. The example for passport ID page is blank 3. When the passport page is being uploaded, the snapshot randomly show up in other block 4. Image uploading is slow and sometimes it failed 5. Only support WeChat payment (online) Looking forward for further optimization~

The app give you ONLY 1 chance to upload pictures.. After the first time uploading pictures, the app won’t give the options again to upload pictures from the phone album. I have to create a brand new account to upload pictures again.

picture not recognized. I have uploaded the same picture used and accepted by the obsolete Overseas Chinese Application. After it this picture wasn't recognized by this APP and I can't go through further. No reason explained on this and no clue what to do next. Can this be fixed and more user friendly if they really care? Thanks!

Auto login after update. Hey there, can you guys enable auto-login after update, it’s a bit annoying to login every time after the update

Passport renewal process better than expected!. Just received my new passport today and have to say the whole process was surprisingly smooth. There were a few hiccups with the app at set-up with facial scan and midway when it wouldn’t open my submitted passport renewal form. But these problems were all resolved by reinstalling the app. The whole process took a little under a month and I never had to go in person to the embassy, even when parts of my submission had to be edited/resubmitted, I was informed and made those edits through the app. Overall very impressed by the smooth process!

Convenient for passport renewal. The app is a great way of renewing the passport in lieu of going to the embassy or consulate in person. I got my new passport after a little over a month of submitting a ticket. There are some areas that could use improvement, but what matters is that it worked. Also, I really liked being able to see my case status as it gets updated in real time.

Worst App I have ever used. This is the worst App I’ve ever used. If allowed, I would give a negative rating. I get stuck on the picture upload step thousands of times. It never went through. I cannot imagine this is the App developed by Chinese IT technicians. I do not understand why we have to use this garbage!!!!! Soooooo disappointed!

Payment even didn’t go through. Error when choosing payment through WeChat…. Asked to only choose offline payment… and the page stayed at a status “支付中” with no other click-in to proceed the payment, only can wait and watch for 1 hour until the order gets failed to be paid, such a waste of time

Convenient. Very user-friendly. I’m able to submit my passport renewal application at home.

Can’t login again. For some reason I cannot log in anymore after successfully submitting my passport renewal application. Now I have no idea at what state it is at and I haven’t received any emails too. I can’t even try to go through the Forget Password to reset my password cause the face recognition doesn’t work and keeps showing me “account or password error”.

All the programmers in China, can’t write a proper app. Shame on Chinese consulate, for a country aspiring to rise up you can’t find someone competent enough to write a proper mobile app. I thought all the negative reviews were from those China haters, no, the app literally does not deserve one star. Can’t get anything done without bugs. I literally cannot proceed further anymore and I’m not an average mom and papa, if an experienced programmer can’t get through the app screw this app has. What chance average mom and papas have?

Hard to upload photos. There seems to be a bug with photo upload function. Upload from phone albums only works the first time. Subsequent attempts would only take you to the album inside the app. There is no way to locate local photos again and I had to choose ‘take photos’ instead.

Login email address is case- sensitive. This app generally speaking is an improvement from the old website for sure. But the design needs to be better. Thumbs down to the developers who created the login screen that made email address case sensitive!

Good, if you know you should login AND use 4g data instead of WiFi. Register, login and use it with 4 G data, then you will see that it is very easy to use

Better security. After filled out bunch of my personal info for the passport renewal application, I started to receive all sorts of spam calls from all over California and 800s. All of them are about T-Mobile Chinese service. I don’t even use T-Mobile. I blocked bunch of them but still getting more coming everyday. Please update to a more secured system!

Convenient, Mostly User Friendly. Given that it provides the ability to renew ones’s passport anywhere in the United States and a few select other nations, it exponentially improved convenience to those living relatively far away from their designated consulates. Other information such as travel warnings also add a nice touch to traveling citizens.

Takes forever to upload my signature. Wi-Fi is connected, switched to cell data many times, tried many device and submitted multiple times, reinstalled the app multiple times and refilled the information multiple times. There is no way I can tell if my signature is in the process of update and app won’t allow me to move on. I guess the Chinese diplomats never need to actually use the app to renew their passport when they are abroad.

Internet error. I’m so surprised using the app is the only way to renew my passport. Meanwhile, after spending so many time filling in all those infos, I can not submit the form because of internet error??????? My wifi is definitely ok and I don’t understand what’s going on. Nor do I know any other options. It’s a shame that there isn’t a website portal and the app is functionless.

Very Convenient. Received my new passport via mail today, less than one month after I submitted the application with this app. This app is much more convenient compared to previous passport renewal method during pandemic. Several suggestions for future improvement: 1. It would be great if the app can support photo editing. 2. It would be nice if there are more instructions in the app about what materials to be sent via the mail.

Got stuck in the signature page. I tried to renew my mom Chinese passport and it needs to e-sign before moving to next steps. It stuck in that page and won’t access any signatures. And there is no help button in the app to help me get pass that. Bad app and my mom password renewal process can’t move anywhere. Need helps.

Shame on it. Give it 1 star because I can’t review with 0 star. It’s full of bugs, crash all the time, only accept uploading pictures while requesting me to upload the copy of my whole passport. How can I scan all 46 passport pages concreted into 4 pictures?? The most terrible thing is I started to receive Chinese scam information with my Chinese name after submitting application there, I highly suspected that this app sold my data!

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办个护照像取经. 办个护照像取经!

垃圾. 不敢相信还有这么烂的app,卡在签名那里几十遍了。

没有这么垃圾的 app. 这个垃圾app还好意思一定让人通过app申请,不知道你们是怎么为人民服务的,垃圾。我一个IT的人都搞不定它,让那些老人家怎么办,是不是都要把人逼死,垃圾。

很垃圾的app. 很垃圾的app,视频见面 换个位置就接不上,一个月后预约居然 直接按了邀请就消失了 客服一问就是你手机的问题,真是很无语。 微信视频能干的事情非得弄这么个鸡肋,又是请假又是买报纸 结果还不行 还不让去使馆直接办。晕

只能用中国手机?!. 确定是服务海外人士吗?😂

垃圾软件. 我真的是无语了, 登了一个晚上都网络异常

希望能在稳定一些或者恢复线下. 经常显示网络异常还有请求异常

垃圾. 垃圾,一小时准备好材料跑一趟使馆就能办的事,垃圾APP得好几天,各种卡

刁难人. 刁难人的一个APP 还要手持制定报纸拍照 换一份报纸,不行! 像不像罪犯拿着牌子拍照 什么鬼出的主意

为什么付钱还要线下支付?. 弄了那么久,还是要去大使馆付钱?

不方便. 人脸识别一直显示网络较差 无法通过…. 初审结果说不能跳过这个环节可是有跳过的这项选择… 无语了

醒醒吧. 难用的一b 领事馆服务奇差 电话都没人接

上传图片bug. 选择“从相册选择“的时候 只能选择一次?!之后无法再添加照片了

苹果应该下架这种垃圾app. 无法注册,验证码都发不了。凡事和大国相关的服务和狗屎一样

难用. 从来没用过这么难用的软件

非常难用. 总也登陆不上去 上传照片也说不对。 到底要我们怎么样!

有人工客服吗?. app做的像钓鱼网站一样,到头来人工客服还是要打电话

无法登陆. 面试前一天试了还可以。面试当天突然无法登陆。不管点什么都给个白屏。手机重启,App卸了再装都没用。急的团团转。换了个Ipad再下载 进去了。亏得有备用,不然直接无解。

软件设计非常不便民。. 换护照需要预约,在软件上没有任何提示!!

无法进行下一步. 签名后无法进行下一步,一直说网络问题

无法找回密码,拍照功能无用. app自带的拍照功能像素低,不符合要求。 找回密码功能总提示网络错误,无法找回密码。

真的是服了. 烂死了,好不容易上传照片成功了,却在扫完脸后最后一步显示没有照片在,修改都修改不了,什么垃圾,不能早点显示吗,弄了10几遍都不行。差评

这么大的政府,做这么垃圾的软件. 最基本的注册步骤都能困难重重,用屁股做的软件吗?诈骗软件做的都比这强太多了。

差. 一点都不好用 照片问题尽早解决一下吧

看到大家都在骂我就安心了. 真的无语,把简单的事情复杂化

注册不了. 收不到验证码

没法用. 给海外华人用的软件 竟然只能用国内的手机号注册 …… 明明说新软件是为了更便捷的服务 就是这么便捷服务的嘛……

十分卡顿. 签证有最新信息,却一直不能显示

不好用 浪费大量时间. 两年前用过至今没有发现改进 令人费解 差差差👎👎👎

软件在一开始注册账号就十分不合理. 第一个选项电话注册,第二个选项邮箱注册。下载这个软件大多数都是海外华人那么手机号当然就很难是用的内地号码。大多数都是用邮箱注册但是过了很久都没有收到,有失效率。

弱智吧?服务人群是海外华人,结果只能用中国手机号?. 我人傻了

只能中国号码注册. 那在海外长居没中国号码的就完全不能用了?

必须一星阿. 哈哈哈,真jb难用阿,服务器在海底两万里么?

垃圾. 永远都是网络异常,还能再垃圾一点吗?

垃圾app辣鸡工作人员. 垃圾app辣鸡工作人员

中华民族的伟大复兴. 靠这个软件是指望不上了。登陆异常—》网络异常请稍后再试—〉验证码无效—》验证码发送过于频繁,请稍后再试—〉登录异常。靠这个软件,民族复兴大有可观

官僚做派折腾人. 疫情早结束了,这帮老爷们还是懒政惰政,APP各种出问题也不后台维护改进,办个简单的事情来来回回跑八百遍!真的是此生无悔入华夏,厉害了👍,我的国!战狼就是厉害,在国外也为人民服务的这么罄竹难书!

经常现实网络异常,真的非常难用. 100%没问题的网络,只有用这个应用的时候一直报网络异常,账户无法登陆。

没法用. 签名几十次了 就是网络异常 如果没那个水平 可不可以不要搞这种东西

绝!. 这个软件从来没有问过用户体验度是么,做成这样如何代表中国人民的互联网技术。和中国男足看齐么 我想知道是谁“家”垄断了境外市场,表面功夫都不做了么。

Extremely terrible. A lot of bugs and always keeps crashing

很難用. 我是香港人,沒有中國身分證,註冊不到

太差了. 找个毕业生随便做做也比这强吧

不知道开发团队黑了政府多少钱. 不让去领事馆办事 说啥非要让用这个app 可你们自己先试试再上线啊 这下好了 线下不然让办 线上办不成

APP有bug. APP有bug,还挺多,希望可以修复一下

难用. 太难用了 补充文件永远失败 很简单的事情非要复杂化 直接变成预约制 现场办理不好吗

用都用不了. 登陆也登陆不上去文件也不能上传,重置密码以后说网络错误稍后再试

超级难用 一星都给高了. 代补充材料一直显示不出来 刷新了几次都不行 急到崩溃 明明是很简单的一件事 为什么要复杂化 照片的要求高到吹毛求疵 办事态度确敷衍了事 厉害了我的国

客观评价: 没有遵循agile 开发的经典案例. 完全照搬线下填表模式,没有任何对线上办理业务进行思考调研。丝毫不在意百姓感受。 遇到卡顿闪退这种常见手机操作情景,存个模版存了无法使用,需要全部重新填。 标注选择填写的地方却在审核时变成必填。 需要上传的照片,文件没有在开始前就提示,标注尺寸等要求。 线上支付竟然不开通十分不理解。 人脸识别客户体验差,上传过程中没有给予正确反馈。 可以想象对于老年用户的体验将是十分灾难,没有丝毫人文关怀的体现。 希望政府体现为人民服务的精神,改进流程,为民办实事。

验证码死活收不到. 注册都注册不了 验证码收不到 还必须用中国手机号码注册, 办签证护照的不也有长期住在国外的吗 澳洲手机号就注册不了啊。 那要你这个App 有什么用? 领事馆还不接受不使用APP 把路都堵死了 懒成这样啊

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🤮. 给一分都是看在国家的面子上。做的个什么玩意儿

用过最差的App,没有之一. 填了半天,提交时说网络异常

用过最垃圾的app. 垃圾到不能再垃圾了!

验证码. 验证码一分钟内有效,但是要一分半才特么能收到,你在搞笑吗?

技术团队效率太低了. 连续两天二级页面打开白屏,一看居然是要更新。更新了打开也白屏。技术团队工资真是好领哈。改不好就回滚啊,非要更新什么弄得稀烂……相比来说,领事馆的工作人员真的太棒了。

+86 ?!??. 敢不敢搞个海外手机号注册?!?

能不能听一下用户反馈?. 一个软件都能让我处处感受国内事不关己高高挂起的官僚风气

系统更新. 更新之后所有页面都点不开了 这是在做什么?

注册之后每天收到至少三通上海的诈骗电话. 一个官方app还能出现这种事情

请问是哪个脑残设计的app?. 验证码登录只能国内手机号?你猜我为什么要在app换护照,你猜海外人士有几个保留国内手机号的?密码登录等半天也登录不上去。什么s b app

能不能加一个保存按钮. 资料需要现填现查,即没有自动保存也没有暂存按钮,退出了就得从头再来,刘欢都没有我勤快。

验证码收不到. 无论是输入手机号还是邮箱都没收到验证码…..

现在不错. 补发护照,目前感觉优化的还挺好

完成优化之后什么都打不开了. 这次更新之后 点开现有的申请就是一片空白了 还不如不更新

一摊烂屎. 像极了国服的脑残作风,一款app做的像nm弱智做出来东西一样,btw别在上面办理去线下

Not working on iPhone 11?. This app just would not accept/read my passport. I also took picture of the passport but still can’t register. Useless app at this point.

护照更换最后一步人脸识别验证时闪退. 尝试验证十几次,先显示网络信号较差,紧接着app闪退。上线前有做过基本测试吗?

最差的app,没有之一. 一个代表国家政府机构的app,能做的如此之烂,能不能再丢脸一点……一直网络异常,还不支持国外手机号。是不是国家拨的款又被你们贪了?简直就是下载下来浪费时间,能有什么实际用途吗?什么也干不了!

登陆不上去…... 登陆有问题啊,我现在连登陆都登不上去了更别说用了

最垃圾app. 强推升级,升级完所有功能页面都打不开了,这是个很严肃的app,很多人有急事要处理,技术支持搞的像儿戏,真的服了,推送之前没人测试的吗?

👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻. As a Chinese kid who has grown up in Canada and still has a Chinese passport this app is literally the hardest thing to use, why is there no option in English ? Plus this app is so hard to navigate and use. Also it logged me out and when I place in my right password it says it’s wrong, even when I clicked forgot password it doesn’t even work. Terrible, if I can give 0 stars I will

问谁能拿到护照. 这个app的设计者没有80年的脑血拴和40年的老年痴呆就没法设计这个让阎罗王都像问候设计者祖宗十八代的垃圾。

垃圾官僚主义. 海外办护照简直就是噩梦

2024.02.05系统异常. 重置邮箱,系统抛异常,麻烦赶紧修复,等着拿新护照。

把中国的官僚作风带到海外. 无穷无尽的证明材料,无底线的搜刮隐私,把每个人都调查得清清楚楚

个人体验还行. 很明显这app反应很慢 设计也不好看 不过耐心使用的话 我个人感觉功能上还是比较完整的 尤其是申请填写一半退app以后可以自动提醒读取草稿 很关键很nice 总之还是顺利的换好了护照 不过材料说明部分有一句非常的有误导性:要提交“申请人护照/旅行证/通行证原件及纸质照片” 这个纸质照片是指通行证的纸质照片还是我个人的照片 表意不明 不过最后没有交纸质照片也顺利拿到了新护照

挺好的呀. 我刚下载用了,email注册没问题。感觉还挺好的呀。应该是修了些bug了吧。

无法登入. 手机登入一直是+86,点选了其他地区还是显示+86

外交部领事司开发团队上上心吧. 想从+86改成海外手机号前缀因为要求填境外手机号码结果点进去是白屏,申请表也是家庭成员信息写完后就死活白屏不显示下一页,app都退出登录了也没用... 另外家庭成员那里选填结果我不小心碰到选了一个选项就取消不了了 什么鬼啊

优化app. app的主意是好的 可惜使用体感很不好 运行不流畅 无缘无故自动登出 都忍了 最不能接受的是最近被登出以后就登不进了 正好遇到急事办理证件就很让人糟心 希望开发人员优化

出现网络错误. Wi-Fi不行的同志们换成流量就可以了

报个bug. 换发护照,签名以后无任何反应

线下支付是怎么支付?. 线下支付是怎么支付? 只有线下支付这一个选项,然后还给我一小时的倒计时,我去哪支付?

没有一次登陆到,天天都说网络异常,到底是让人用还是耍老百姓啊. 太烂了,简直不是便民,是浪费人民的时间和生命

能用. 还行吧 有些小bug 不过顺利补办了护照还有孩子的旅行证。

一直显示网络异常 提交不了申请. 试了好多天了,一直显示网络异常,提交不了申请

hire good soft ware engineer plz. this UI interface and processduring is like a cracked html early 2000 windows type of design if u wana digitalize 🆔s make it more plain and easier to use plz even though my phones camera should be more powerful than some of the boarder equips still ……. formating business

太好用了吧. 真的是《太好用》了吧,等半天还在制证

登陆不了. 不管是邮箱还是手机号登录,收到验证码后都显示网络异常

一传照片就白屏. 哎,真心希望祖国的强大是体现在方方面面的。这么重要但也简单的app居然可以bug多到这种地步…一个程序媛真的很心痛。

无法验证身份. 护照身份证都试过了,都说无法验证身份,我现在没办法实名认证又办不了业务,这bug啥时候能修好?

这app技术能不能好好搞一下. 领馆那边要求补交枫叶卡,第一遍点进去没看到具体要求补什么,然后第一次仔细看要求必传的材料,所有的都交了,所以直接点了提交。2个工作日后又提示补交枫叶卡,这次是点进去后还没等上传自动给我闪退出来啦 然后提示初审中 预计审理一个工作日。我只能在等使馆那边开材料补交窗口才能提交…我真的无语啦!

很好用,很方便,处理很快. 小孩需要换护照,加拿大的领事处理很快,也很好预约,点赞👍

看不到我的订单. 打开一片白屏

app上办理护照的国家没几个. 驻加拿大多伦多领事馆还没有开放,这么久了都没消息,这效率太慢了吧?

家人们为什么照片死活传不上去啊……我已经拍的够丑了!!!. 照片到底要怎样啊!!!

垃圾. 设计师脑子被狗吃了

更新之后登不上去了. 无论是点验证码登陆,还是点忘记密码之后人脸识别,都只会弹出账号密码错误的弹窗,没法登陆

总的来说还不错. App里的有些文字容易引起误解。有一些瑕疵。总的来说,在好的网络环境下这个app的表现还不错。

开发这个APP的程序员就是个笑话. 什么数据都要重新回后台拿,要这个APP干啥?弄个网站好了。 现在线下不能办,线上一堆错办不了,还没人解决问题。垃圾!

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The support team. The support team never answering the questions I’m asking. They keep sending the same messages over and over again.

Email log in. Email account is case sensitive! Every time after the App updates, need login again.

A Joke!. This app is a sheer joke! It requires a Chinese cell phone number for users to sign up. Does it mean overseas Chinese citizens who do not have access to a mainland phone number are not eligible for service from the consulate? This is of course intentional! Shame on you, Chinese consulate! You treat Overseas Chinese citizens as dirt!

Garbage. The app for some reason pauses whatever being played currently and takes over control of the media process. It logs out my account automatically and frequently and asks for re-login

No way to pass the upload document part when try to renew the passport.. So frustrating.

Unable to use after the recent update. Unable to use after the recent update

difficult to use. I don’t know why it’s so difficult to upload a photo, I can only choose from the uploaded ones or take a new photo, can’t link to my phone gallery.

Cannot register or login with email. Remove the email option if the login with email is not allowed

good. Worked for me well.

You have to have a mainland phone number to register. If you don’t have a mainland phone number you can’t even sign up. So the app is useless.

Cannot sign up or log in with email, please fix the bugs!. I cannot use the app at all because there’s no way to signup or log in by email. And I don’t have a Chinese phone number. Please fix those basic bugs.

crashed during submission. Crashed at face recognition and have to do from scratch again. No previous step and only next step. Draft did not work from time to time.

Cant find my account. I applied for the passport online and eveything is done. And i mail my staff, today i update the app. It log me out, and it cant find my account anymore

Why can I only register with a +86 phone number?. Not everyone using this app has quick access to her +86 phone number okay? This is frustrating. Please add registration through other area codes! Or else please accept appointments by email!

Photo cannot be uploaded. The app always claims that the photo does not satisfy its requirements, hence uploading failed. No matter how hard I try, photo still cannot be uploaded!

Cannot log in. Once I submitted my request, I cannot log into my account. It shows my account is logged in in another device. I changed the password. Then when I clicked my order, I was forced to log out again!

Photo or documents upload. Can not change ID photo or upload other supporting documents. It takes forever to submit my signature. It is a junk APP. It drives me crazy.

Photo cannot pass check. Photo cannot pass check and only passing the check allows next steps.

Very effective. A little bit slow. But very effective. Got my passport renewed.

Wth. Why requiring a mainland China mobile number to register while all users are supposed to be abroad outside China??? Why only accepting wechat pay for online payment??? Is this a joke???

Unable to Login. Even registered with email, there is no way u can log in, when enter password it said unable to process or access denied and the password is correct!!

Cannot log in with phone number or text codes. The app logged me out this morning and I cannot log back in.

Network Error. Fill in all the information and at the last step tell me network error please retry later. Tried for 10 min same thing. If system is down then why let me start the application?

Very hard to use. Unbelievable inconvenient. While using it multiple problems happened due to the defectives of the app itself. Im surprised in 2023 an phone app could have so many bugs. The product manager and test engineers ( if there is any) should all get PIPed.

Requires China based phone number. Seriously? It’s an app for Chinese OUTSIDE of China and you expect everyone to have a China based phone number to register and do anything???

Login issues. When I log in it immediately logs me out. I cannot successfully get into my account and see my application status.

Worst app ever used. Cannot upload a perfect photo which meets all the requirement. I suggest you should remove the software and manually check the documents. Or spend some money and hire a more professional app maker.

Bad Upload. It’s not allowing me to come back and upload photos… it’s only showing the recently added ones

Long time lagging before login. I need to change my Internet from WiFi to 5g several times before login, long long time

An App never works. I don’t know what to say about this APP, it’s one that I have to use, but then it never works! I can’t even finish the registration steps with the mandatory face recognition step! If you want to use the function, at least make it work!

Unstable network and really hard to use. Forced me out of the app many times and kept telling me network issues.

Can not sign up. I can not sign up using email address. It always says the user is already existed. But I never was able to sign in! What shall I do?

Bad experience. Don’t know why it has to “correct” my gender into male when I selected female. Also they required my address and number in China, have they considered the possibility that I don’t have one?

Cannot login or register. Need to renew my passport! Urgent! This stupid app can’t login! 1, During registration , it kept saying unknown error. 2, but also cannot redo the registration because it says email already exists 3, ok then since it exits, I try to login with my email. IT ALWAYS SAYS PASSWORD IS WRONG. It’s definitely the right password, I also try to resent password. No matter what I do, I CANT LOG IN!!!! I NEED A PASSPORT! Online embassy is not taking appointment. This app is the only access which IT DOES NOT WORK!!

Why do you want to know my location. It asks for the privacy information (location) which is not necessary to use the APP.

Please add Alipay or credit/debit card options. This is a life savor app for oversea Chinese!

Does not support authentication with HK passport. It doesn’t support registration/authentication with HK passport. I’ve tried contacting the consulate about this issue, and they told me simply to ‘try bypassing it’, which is not really an option in the app at all. Very frustrating.

easy to use. I do the passport renew and it works great to meet my need.

Stops working after latest update. All pages remain blank, unable to see order history

The most terrible app ever. It’s supposed to be able to update photos from album, but it can’t! And many other glitches!!

Stupid app. Want to renew passport, after signing it, then could not go to next step no matter how many times you click the button of “下一步”. No reminder what shall I ado to go to next step. The app is So stupid.

Require tons of irrelevant proofs. Require tons of irrelevant proofs, and online payment only accept WeChat pay. Even you have WeChat pay, you still can’t make payment if you don’t have mainland bank account linked. Ridiculous!

Unable to upload photos. The app only allows me to take photos; didn’t find a place to upload photos, so I had to take photos of all my documents. It’s really inconvenient, please fix!

Have trouble interview. Unable to connect during interview. I have waited in the lobby and received a message of interview invitation. But nothing happened when I tap the message. I can only see the lobby window.

A joke. It has an option to upload your photo. But it always says the photo fails the test without any reason. I have tried for two days with different photos and still haven’t pass the test. Pure waits of time!

Can’t sign in at all. Have bugs in registration, failed twice, then the third time told me “email already existed”. Try to login in, always throw errors. I don’t know how much you guys invested in this shtty app. It’s not even useable. I will give negative if I could

Terrible app and experience. Most African countries would have better process and user experiences than your app and website.

very hard to use. Waste a lot of time to go back and forth from laptop to phone. Don’t understand there is no web version to fill forms. 👎👎👎

Terrible experience. 1) When I uploaded a wrong image, I could not reload it; 2) I got a notice that need a supplemental material but I don’t know which I should provide; 3) Tried to submit other materials, but APP didn’t respond.

Very user unfriendly. Very difficult to upload photos even you choose the correct format. Got to try so many times and no clue what is going on with the APP. Need better technology developer obviously.

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中国领事 2.3.4 Tips, Tricks, Cheats and Rules

What do you think of the 中国领事 app? Can you share your complaints, experiences, or thoughts about the application with Center For Consular Assistance & Protection, Ministry Of Foreign Affairs, People's Republic Of China and other users?

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中国领事 2.3.4 Apps Screenshots & Images

中国领事 iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 2.3.4
Play Store com.gov.mfa.wjb12308
Compatibility iOS 9.0 or later

中国领事 (Versiyon 2.3.4) Install & Download

The application 中国领事 was published in the category News on 15 August 2018, Wednesday and was developed by Center For Consular Assistance & Protection, Ministry Of Foreign Affairs, People's Republic Of China [Developer ID: 1385502149]. This program file size is 65.96 MB. This app has been rated by 1,701 users and has a rating of 1.8 out of 5. 中国领事 - News app posted on 29 February 2024, Thursday current version is 2.3.4 and works well on iOS 9.0 and higher versions. Google Play ID: com.gov.mfa.wjb12308. Languages supported by the app:

EN ZH Download & Install Now!
Other Apps from Center For Consular Assistance & Protection, Ministry Of Foreign Affairs, People's Republic Of China Developer
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中国领事 App Customer Service, Editor Notes:

问题修复及优化产品体验

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Find on this site the customer service details of 中国领事. Besides contact details, the page also offers a brief overview of the digital toy company.

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