HCMToGo App Reviews

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Glitches and restarts after new iPhone update. My phone updated last night and now the app glitches and restarts after login. The app bas been rendered inoperable. I have uninstalled and reinstalled the app, and that did not fix things. I tried turning the phone off and back on again. Nothing. This does not seem to be isolated just to me, and I am comforted others are experiencing. The same issue. That said, a fix is needed… badly. And quickly please. Thank you.

Crashing. I have updated my phone and since I can’t get into the app. I am able to log in and before it displays the clock in/out screen it kicks me right out and takes me to the “select region screen” and makes me do it over and over. I am no longer able to use it, it’s so frustrating. I have deleted the app in hopes it helped, unfortunately it didn’t do anything.

Never let me know I was finished. I did on boarding and it had a running tally of how much of a percentage I was along. Then it disappeared and I just quit being able to open things and I guess I spent a long time trying to figure out on my down or not so that was kind of dumb. It also said I was all caught up when I had 84% more to do.

Does this work?. I’ve repeatedly had problems with the app. Especially towards the end of the shift. I can’t move around in the app., it freezes up, I can’t clock out or it doesn’t register that I clocked in when I certainly did and I will clock out and tells me I can’t because I just clocked out when I hadn’t! Sometimes unusual or wrong pages come up and I can’t get them to go away. Other times I can’t get the app to work at all. I deleted the app and reinstalled it but I still have problems with it.

Awesome App with deep functionality. I am able to do much more with HCMtogo versus other HCM apps. The widgets are customizable and easy to use. Employees can very quickly learn to navigate a broad set of features. Our business is so much more efficient with features like PTO requests, missing and chanes to punches and shift swaps using the app. We are able to spend more time on employee satisfaction versus mundane tasks. The app is very secure with face ID allowing seamless login with GEO fencing to prevent time theft. The technology is way more advanced than any other platform.

Features limited in app vs. mobile web. This must be a bug. On my iPhone, some options are not available when I login via the app compared to the mobile web interface. For example, I cannot clock in or clock out using the app. On the “my timesheet” panel, it shows that I have clocked in, and it shows the current time, but it is missing the clock in or clock out options. Since I clock in and clock out almost every day, it’s one of the most common features I use, so this essentially makes the app useless for me.

Review of this app. The app is convenient for asking time off; however, it does not let you make changes once you’ve submitted your request. It would be better if you could go in to make changes, corrections, or updates. This is the biggest problem I’ve found. It would also be nice if the schedule was posted by the supervisor on this site.

HCMtoGo is glitchy and slow with iPhone SE. The opening screen always tells me that I’m denied access to this info, but if I click on the menu on the upper left, a drop down menu appears and I am allowed normal access. We use this app to clock in on a desktop. I’m not sure if the option for a WiFi clock in on our phones exists, but that would be much easier and more hygienic. Navigating through your own data in this app , at least on an iPhone SE, is not intuitive and redundant.

There is no way to contact ANYONE that runs the app.. I’m having trouble with the app, but it doesn’t matter to you guys because there is no way to contact anyone about your app bugging! So I’ll do it here. It’s forcing me to reset my password even though nobody including me requested it, and it is bugging out so I can’t even reset my password! There is no way to contact anyone from YOUR app from the login page, like I said, so here is where I will file my complaint.

When programmers are allowed to design a user interface. The software works, most of the time, but that’s about the best I can say for it. It’s not at all intuitive. I’ve used it for over six months now and I still can’t find what I need most of the time. There’s virtually no consistency between the various screens and how the reports work so what works on one screen doesn’t necessarily work on another one. The same controls and settings will often appear in different places on different screens. Numbers that the app should be calculating in real-time (like how many hours I’ve worked today when I’m still punched in and my week-to-date hours worked) don’t. Even after you punch out, today’s hours don’t show up in your totals until tomorrow. This app could easily be SO much better. But it’s not. :-(

Quit changing the app. Since the latest update the “clock in” button is at the bottom of the screen on iPhone 11 and 12 so close to the “swipe up” bar that we often accidentally clock in when our intent is to background the app. Also the little “drop down” arrow to select “clock out” is too small and we often end up clocking in when we want to be clocking out. You need two separate buttons further from the bottom of the screen. Also, if I am clocked in at the moment the clock in button should be grayed out and vice versa.

Obviously used for work, but very solid app. No real issues with the app, can clock in and out quickly and easily, you can login with FaceID, and things are laid out relatively clearly and simply. The only real issue I’ve had was that the app logged me out a few days ago (about a week into using the app) and I had to relog. But yeah, decent app.

awful. Absolutely awful, I lost $300 because of their terrible system. It won’t let me make my bank account the remainder because “only one can be the remainder” while the other account that is the remainder is one I don’t even own. All of my money is going into it and there’s no way for me to wire it to my actual bank. Everything I try gives me the same error message and is a constant loop, to top it off the account’s bank is permanently closed so I can’t even call them. Fix it.

Great service provider. This app is perfect for businesses, to help employees see and keep track of their hours, and also make request for days off, unpaid and PTO. It helps keep things organized which I really like. The only Con I really see is the ‘Clocking in & out’, it can be way better. I go to work and clock in fine, and when I clock out it doesn’t show that it’s for the same shift. It’s as if I’m starting 2 different shifts a day. If that can be fixed and reflect on the timesheet, this app would help a lot of employers save time by not going back and fixing every employees Timesheet.

Worst app ever. 1. People must sign into work before they can sign out so “clocking in” should be on the left and “clocking out” on the right. 2. Constant “server not available” is a pain. 3. The app can only remember your location for the immediate time frame you are clocked in for even though it is the only place you work. 4. If you don’t tell it to save the location, it doesn’t clock you in at all. 5. Why does it require a new password? The old one was working just fine!

Buggy and insane menus. Face ID login never works and I usually end up having to type my user name and password every time. Admittedly our company uses very few of the plentiful features, but it’s wild that every navigation menu item is buried with in at least one collapsable menu item. Usually by the same name. (My Time > Timesheets > Timesheet (other options in that menu include “My Timesheets” why not just one button. Ultimately I appreciate that I can clock in and out on the home page (unlike many other time tracking apps weirdly) But the organization and prioritization of everything else in the app is really frustrating.

Facial recognition for IPhone 12 Pro. Facial recognition started out not working but them magically started work after a few attempts on my new iPhone 12 pro max but only stopped working. Now when I log in with my user ID and password it gives me a message thy face recognition is active. Went through this with my previous iPhone with using my finger print to open it. A minor bug to fix but inconvenient for the technology.

Rna/Cna. It has been good so far for what I have been having to do on it. Still have to learn how to do something’s more on it. But so far ok. It would be awesome if we could clock in and out on it still made it a little easier for the employees if time clock was having issues or to many people trying to clock in all at the same time.

Huge usability issues. This app has quite a number of usability issues that continue to get worse with each update. The level of customization that is available only adds to the confusion and does not allow the user to layout any features that are used on a daily basis. The need to drill down through multiple menus is ridiculous for features like clocking in and out. It should be available from the home screen by default, or at least able to be located there. And on a similar note, when browsing through the settings and opening the profile info, all of the users personal information is available clear as day without any obstruction to anyone who may be near by. This information includes but is not limited to full name, date of birth, and full social security number. Between the daily usability struggles and a lack of concern over personal information security I would not recommend or continue to use this app.

Absolutely Confusing. I absolutely hate this app. Worse thing my job did was switch to it. The app won’t load unless you remember to force close it after each use. Setting up direct deposit is a headache X 10. If you switch banks or have 2 banks good luck trying to get them set up as it’s a nightmare with constant error messages saying only 1 direct deposit account can be set up at a time or some other kind of error. Why you can’t just go to your direct deposit section and click edit and change your account info and call it a day is beyond me. If you can avoid this app, I highly recommend you AVOID it at all cost.

Clunky interface is confusing, crashes between opens, overall very hard to use. A company I work with recently switched to using HCMToGo. My first reaction was that the interface was extremely hard to use compared to the app we switched from and was way more intuitive, way more user friendly, it took me and everyone else I work with WAY longer than it should have to simply find our schedule. Information that should be easy to access is hidden through menus and tabs, maybe that’s all customizable to some point but the default UI would be way better if it was simplified. That’s my biggest gripe, and I hope the developers working on this app consider the non technical average joe and simplify the interface. The app crashes between opens. I understand logging out after use, but the app crashes and after each login I have to manually close the program each time. Minor inconvenience, but this app is riddled with minor inconveniences that add up across our company while we are adjusting to what is right now a very cumbersome app.

App usage. The app allows for a minimum amount of usage via phone as it does not stack available screens/data easily to allow the user to view options on a smart phone. Scrolling up and down and turning a phone from side-to-sides needed frequently to view data. Users unfamiliar with the regular screen options could easily get frustrated with the app version.

Great system!. It’s very convenient to be able to access all my information and everything at anytime, and the ability to make changes without having to go through HR or office personnel is great. It’s also easy to use and navigate. I think it’s a great system!

Absolutely Love this App. I love that I am able to have access to my pay stubs at anytime, being able to check my clock in and out times, and request time off. There are so many great features, I just can’t name them all. The best!

Very Glitchy. My god if I had a nickel for every glitchy error it gave me then I’d get 2 paychecks! It logged me out so many times and had to create new password after new password and since their pw options are strict I had to remember long ones. Loading circles are insane! And if you try to refresh app by exiting it it’ll give you another error message saying the app’s server is not working therefore I have to restart my phone and even with that sometimes it still has that server error page so then i have no choice but to wait like about a minute to then re open the app for it to finally function. Keep in mind that I have to deal with this when I have to start my shift! So I have no time for this, it’s bizarre!

Archaic interface for timesheet tracking. The overall app feels like it was designed a decade ago. The most glaring example is in time tracking. I have to imagine tracking hours is one of the primary use cases. If true, why do we need to jump through multiple hoops each time we want to enter a start or stop? It would be fantastic if I launched the app and it simply prompted me to start tracking time (if not currently tracking, or stop tracking time (if currently tracking). And, set rules that remind me to take a break when required by law (where applicable) via push notifications, email, or SMS.

County Paratransit Driver. As an Apple family of apps, user, one gets kind of used to industry standards as far as apps. Overall, this app works as indicated there are a couple things that they could do to improve to make more compatible with industry standards i.e. making the password section have a visible/invisible eye adjustment that unhides what you’re typing. This is helpful when you’re working off a normal size iPhone. As it is without being able to see as you type, there are chances that you will miss type, especially with the fat finger syndrome and many times you get locked out and after trying to reset within the system. Then we have to go to the administrator to have them reset a temporary password. The lack of expandability of screen with two fingers would be a welcome addition, especially with some of the sections for small font type size. These both would be a couple of suggestions that I think would make it much more easier to maneuver and utilize this app.

Difficult to use and outdated. My job recently switched to using HCMtoGo, and none of us like the app. The schedule is very difficult to find hidden under multiple tabs. The timesheet gives decimal points for your hours, so you have to do math to figure out how many hours and minutes you’ve actually worked. This has caused multiple of my coworkers to go over hours because of how confusingly this app is set up. Please take away all the multiple tabs and make the hours show in minutes and hours. All of my coworkers are great with computers and technology, but this app challenges even the most computer literate person. We have never had any issue using the previous app, TSheets! This app could learn many things from TSheets!

My only complaint is that they don’t let you easily access multiple employers when using the app.. Overall it’s a great app and good for timesheets and tons of other HR, payroll, and other options. My only gripe is that there didn’t seem to be a way of accessing multiple employers if you had two employers that both use this same app. If there was it wasn’t easy to find it which is still a downside.

Too much bull. Our company uses this and TriNet and after downloading both apps you still can only punch in on the web browser so it usually takes a long time to just get punched in having to log in 3 times waiting for codes and trying to figure out why the app and browser are not compatible. The app says I need to check my emergency contacts and personal information that’s always been entered and I get notification from the app that means nothing like maintenance it honestly feels like the people that programed this have never had to use it

Why I gave you two stars. This app has some good applications, but overall it is not particularly user friendly. I always click the Remember My Log In box. And the app never does. Navigating thru the various sections is a crap shoot at best. When I want to check my schedule for the next week or pay period I often get re-directed to another page that is NOT what I need. It might be a good idea if you have a user that relies on this app help you make it more user friendly.

Face ID? Touch ID? Anything?. I live the app, it’s very convenient although I just wish this had Face ID for instant log in or Touch ID for other users. I’m getting tired of having to put in my password every time rather it just Face ID and log me in. It would be even more convenient if this app could have that. Even bank or credit apps provide this feature, why not this app?

Versatile & Easy. As a user, HCMtg covers many aspects, including schedule, pay breakdown, time off requests, Digital forms for updating SOP, & clocking in & out It also has many clearly labeled methods of browsing to these options, making options easy to find It’s only weakness is its dependency on internet access, which can delay sign in/out, but not using the internet would be a trade off instead of being strictly better Finally, it’s just a business app, so it’s not like it’s especially thrilling, but that should be expected

meh. not super great. still needs some work; Won’t open again after you use it (you have to hard close the app each time) a white screen just shows, navigation within is not intuitive. issues clocking out if you’ve done an overnight. i know this app is supposed to be helpful but managers end up having to take more time than normal to add in all the missed clocks. and there isn’t a way to go back when entering benefits data if you’ve missed something, you basically have to start over again. keep working, team!

BEST APP EVERRRR!. This app is like HR in your hands! You can request your days off on here, look at your paystubs, your schedule and etc. I’ve never had a problem with this app ever! It works fine never did have to wait for any undergoing maintenance nor anything at all! This is the absolute best!

Great App!. This app allows me to seamlessly look at my hours, pay, points, and even be able to see how much PTO I will have in coming weeks! So far there have been absolutely zero bugs and the two factor authentication is something I very much appreciate!

Bug fix needed. Within the past few weeks (likely due to an iPhone update), I've been unable to log in. After entering my info, it logs in, loads for a moment, and then returns to the login screen with no invalid password notification. A fix would be greatly appreciated; the apps great other than this.

Not very user friendly.. My job switched to this company for payroll. We had ADP before. This app is horribly clunky, not user friendly and a nightmare to navigate. ADP allowed you to clock in/out from the Home Screen. This app makes you clock through several screens just to clock in/out. Also, why do they even have a “fun” section where you can feed virtual turtles or Buffalo. It’s a useless feature that is pretty infantile for an app that is used by professionals to track their time/benefits.

Needs work on different areas or locations for signal. The app needs some work when it comes down to clocking in and out because of the area or location, I be in I can not clock in or out at the right time. So then I have to call or text someone from payroll to adjust or correct my time. But other then that it’s a ok app to use when tracking your hours and making sure your paycheck will be correct before pay day!

I’d give it zero if I could.. Literally, and I mean literally the worst application I have on my phone. It will log you out every time even if you say not to. It will log out out and you’ll have to find out certain things about the company before you’re able to log in again. The screen will come up, and be interactive, only to let you know later that it did not pick up anything you entered, because it was in fact, signed out. This app deserves 0 stars.

The Worst. Remember what you used to have to do to MySpace to get it just the way you wanted? Well they stopped halfway through that process here. This app is NOT good to put it mildly. The presentation of information is basically 4-Chan or Reddit quality. It’s nearly indecipherable. The clinical nature with which information is displayed is at LEAST twice as sterile as an OR and once you’ve managed to claw and bite your way to whatever it is you’re looking for good luck making sense of it. This is just the equally bad website in app form. 0/5 stars. I think I’ll just stop checking my time if this is what I have to use to do it.

It’s frustrating. You have to sign in EVERY time and can’t stay signed in!!! For an app that you have use potentially 4 times on a work day to start work sign in a out for lunch and again at the end of the day. Also if you sign in at 7:30 AM in the morning it will NOT change AM to PM when you dial in 12 noon to start your lunch period. The same when you sign out you have to make sure you change AM to PM otherwise it will show you working all the way through 4 AM the next day.

Time clock on the go!. Perfect for jobs that allow you to clock out via your mobile device! You can make adjustments to your time card from your phone, request vacation and many other features without “the face to face” interaction.

Nice and convenient. I like the convenience of this app to check my time sheet, make sure I punched in or out, enter leave can save paper by having a digital paystub. I give it a four because it can be confusing when I need to add a note and when I request leave for a full day it only enters 8 hours. I work 12 hours.

Stupid app. Let’s start with the bugged per diem amounts… I was grossly overpaid for perdiem which I had to repay, I was given an extra year of leave time on top of the year that I already had which I reported but was told that it was correct…😬🤯. Now this MUST be the most secure app with the most secure bugs because they are requiring 2FA every 24 HRS. This app is a frukking joke. To business owners I say…”find another system”. To other forced app users I say… “I am so very sorry that your company has forced this on you”.

Love it!. This is my first time ever using or even having the option to use this kind of app for work! It is very easy to use and it’s SO convenient! Every big work organization should have this for their employees! Even down to the small details to see exactly how long you’ve work; down to the amount of days is just so cool to me. If I could give a bigger star rating I 100% would. I have heard of other employees having difficulties with this app. I’m not sure if it’s due to the user or our HR but I personally have had no problems. Not to mention requiring to update your password every so often is great. It’s a hassle to do but they do what they can safety of your information and I love it 😃

Does it’s job, but…. This app has a lot of timesheet utilities and makes clocking in/out more accessible, but it does have some bugs that are off putting. As a user, I’ve had more then a few instances (including right before writing this) where I opened this app to get a “server is unavailable” message, only to then force close and re-open the app and be able to connect and log in just fine. These kinds of things can potentially make a difference in punch in/out times.

Efficient and very convenient. It is not often that a company employees an app such as HCMtoGo where the employees/technicians can track and monitor their hours, benefits, payroll, details; etc. all from the convenience of a mobile device. HCMtoGo stands toe to toe/neck to neck with ServiceTitan (another great HR resource tool). I highly recommend this very affordable at and give it five stars.

Not great , not even good. First off, I despise the unethical practice of companies harassing the user to give an automatic 5 star rating to get rid of the pop up asking for a rating. I have chosen “no thanks” 20 times trying to get that request to go away. I would not give a 5 star rating for this app. I might have given 3 stars but now its 1 star for that reason. The app itself is poorly done and difficult to navigate. The headings given do not describe well what you are looking for. I’ve used this app since January and every time I’m looking for info such as what my PTO accumulation rate is, or how to correct a punch because YOUR server is down, I have to search and search through menu options that do not describe what I’m looking for. So although you embezzled a 5 star rating from me, I’m here to give you 1 star and wish I could give zero stars

Handy but buggy. I appreciate the convenience of tracking all my work details on my phone, but there are several quirks that make it a less than ideal experience: E.G. Auto-filling the wrong time every time I switch tasks, switching am/pm designations that take three or four tries to fix, and sometimes just not being accessible when I need it.

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Biometric issue. I use this app for work, it was functional until recent update. I was able to log in using biometrics but now I can’t, there is no option on the log on screen to select facial recognition. It is enabled in the settings but is missing on the log on screen. Please fix!!

So Frustrating. This app is not configured for phones. And that’s fine, except it’s an “Application” for a Phone. Rarely responds to touch, other than to move around off screen. I’ve updated as many times as an update is sent…. Just an overall terrible app

Great idea but.... Gave it 3 stars because the idea of a time clock app is great but at least once a week I have challenges with it. It constantly logs me off while I’m at work so each time it requires a username/password. To submit a time adjustments is not the easiest. Way to many clicks to submit. I hear they’re working on some upgrades, hope it’s to simplify the user interface.

Fun Tab Hits Different. Idk what y’all say to this but the fun tab is the best tab behind when it tells me I get paid. Ong bro spent 30 whole minutes feeding those turtles and ima spend more time on it right now, it don’t need anything more to be honest it’s perfect

Better than my bank app. Very convenient when it is working. Sometimes I have to go back to my old app because this app just doesn’t connect. This isn’t that often thank goodness. My Bank app is way more frustrating. Could be easier to navigate in certain areas

Glitches a lot. It glitches a lot on my phone, i sometimes have to check three or four times if i am correctly logged in or out. Also can’t stay open longer than a few min before glitching out and needing re-logged in.

Haven’t had any issues. Everything seems to work as it should. Also was fairly easy to navigate

Missing Feature. App is easy to use with a user friendly UI. I wish it kept track of total time for the week in live time instead of only upon signing out. Other time tracking apps all have this feature.

App is fantastic but not always accurate. I worked a day and it didn’t show up on the app and now I’m at the mercy of my supervisor correcting it. Hopefully I don’t have a problem and have to wait to get paid for that day?

Great app but needs some key improvements. Our organization recently switched to this for timekeeping. What is lacking is biometric support. Face ID would be a great addition to this app, making logging in faster and easier. Also could use a slightly better arrangement in the UI.

Best payroll app ever. It’s the best payroll app anyone could ask for breaks down everything for you an has a bar for everything so you don’t have to keep asking questions over an over again about things

Horrendous. This app will have you link your phone to your email every other week even when you press the always trust this device button. It also fails to clock in and out sometimes which is kind of the biggest function and it barely does it correctly. I’m in HR every other week because the app messed up my time and we have to fix it.

Big step backwards.. Okay, I’m logging in with my face now. Why am I also entering a captcha? Why not just use a password at that point? Why is the dashboard blank? Why do I have to navigate through several links to get to the time clock? Why don’t the clock in/out links look like buttons on my phone? Why am I no longer able to clock out without a clock in time? Sometimes folks forget to clock in. It happens. Now, however, to clock out for lunch or the end of the day, I have to press upper management to approve my manual clock in so I can clock out. Not helpful. This app feels like a mobile web page wrapped in an app window. It’s a big step backwards from the simplicity of the last app. Really disappointed overall.

It’s great… when it works. When you’re trying to clock in and every second counts, it is very frustrating when FaceID is unavailable or you have been completely logged out… to the point where you have to select North America and your company name. I would like to see an easier way to view my tips. I have a hard time remembering if I’ve put them in.

Clocking in should not be this irritating.. If I tick the “Remember my login” box on the sign in page, I should not be prompted to enter my (by necessity, very lengthy) password every single time I have to clock in and out. This needs to be fixed. There’s good stuff here — I appreciate that the mobile and desktop interfaces are largely the same — but my frustration with the login bug far outweighs any positive experience of the app itself.

Needs improvements. This app is decent functionality wise but you have to hard close the app after each use or it requires you to log in every time! That is unacceptable in my opinion because all other time apps I have used do not require login credentials every time. The load speed is also very slow.

It’s close. Over all its very handy to be able to clock in from my phone. However, I wish Face ID actually worked as a log in option. Also typing in this app is terrible for some reason. It’s like my phone looses all intuitive features while this app is open.

Good overall app. You can find everything you need on this app you can change deductions and review paychecks it’s a good app I use it many times every week .

Convenient, simple and quick. Convenient- On my desk top or my iPhone Simple- Easy to read and follow all prompts Quick- No guessing, enter exactly what hours you have worked and in what departments then provide a brief or extensive description!!!

MUST ONLY BE ME. Literally have had this app for months been working okay , and for some reason this past week I haven’t been able to log in I can log in on every other phone but this one which is odd it doesn’t even give me the option to change my password once I’ve entered it in incorrectly!! This is very frustrating & i genuinely need the app .. I pray we can get this fixed ASAP

Great Functionality. Able to clock in/out down the street, able to view my time sheet and make corrections/notes.

Wonderful work in progress. Every version of the app gets more and more user friendly…I can clearly see the effort put into making the app easy to use for employees and management.

Convenient App. Convenient app for your time clock. I wish there was an option for a Face ID to log in though, especially when you have to use the app multiple times a day.

Technician 525. Works great with good cell service but when you don’t get a good signal it can be problems to record your time or getting logged back in

Security reset annoying. It’s understandable that periodic passwords are required for security purposes. However, the app gives no advance warning. Effectively, this leaves me locked out on an unforeseeable day. Since the “company short name” is cryptic, and not the actual company name, and biometric login means I don’t need to recall or insecurely write down my password, so, I get locked out and have to beg help from HR or IT. Very annoying and time wasting.

The App is ok. I’m not sure if it is the app software or my phone iPhone 13, but in order for me to be able to do anything in the app I have to restart my phone. That makes using it very frustrating. I haven’t used any of the other features yet…I will say the customer service is AWESOME!!!

Works Pretty Well. Everything works pretty well. I would give it a 5 star if I didn’t have to sign in every time that I want to use the app. It would be nice to have an auto-sign in feature, or a facial recognition feature added.

Very resourceful!!!. So far I haven’t had any problems with the app! It’s always up to date and current! Plus all the information is accurate!!!

Great experience. This app is very easy to use. Everything I need is right there, available for me to find and it lays out all of the tools I require for my financial records in a very intuitive way. All in all, I am very satisfied with this app.

App continues to freeze and not open. This app when working is very good for your timekeeping and payroll tracking needs. The emphasis is on “when working”. Multiple times has this app not open or stay frozen on a screen requiring full closure or an uninstall/reinstall to correct. After performing both actions this time, the app will not open. At least the web interface is working. Please fix the problem.

Works great but harasses you. The app itself is really nice, how many days you have left until your next payment and how many hours you’re right and everything like that, however every time you use this godforsaken up, a pop-up comes that I asked you to write a review. That, needs to be amended. It’s incredibly annoying

Handy and effective. This is the perfect app for entering my hours worked when I’m not at my computer. It is very user friendly and quick to use, with lots of features to use for whatever HR task I need to do.

Does exactly what our team needs. As a worker, Great program. Clock in and out or list hours and details whenever, runs smooth, glad my company uses it.

Staying and Keeping on Track. As an employee I love how I can see and track everything on the app, it keeps me organized and make sure that I got my hours in correctly.

Barely Functional. The app is on for accessing basic information, but the UI leaves a lot to be desired. It is almost impossible to view and take action on certain to do items because of how much buffer space there is. It basically won’t load the information that normally shows up when you go to that same view on the desktop web version.

Sing in error message: account locked. Was trying to log in first thing this morning and when I opened app It had an “error message: account locked” I haven’t even input my password yet , and the Touch ID is not working, and I have manually typed in password, I even tried forgot password (which I didn’t, I was just trying to get it to work) it did nothing….first time user and not impressed….who and where do I contact so they can fix this issue????

It’s OK but. The app is ok but has a tendency to log me out a lot requiring me to remember the company short name and password when it is most likely to be inconvenient to me the user. Also the offline feature does not work if you cannot connect to the server, due to connectivity reasons, which makes it challenging sometimes. It is easy to use but those to concerns make it challenging.

How is my account locked?. Consistently logs you out even when asked not to and impossible to get back in. My account has been locked and I literally don’t know of any way to get it back so all my work forms are unavailable to me. I genuinely hate this app and hope there is a way to fix this. Even if you want to change your password there is no other option to do so, would give it -1 star if possible.

Best App!!. Best App!! Old reviews are irrelevant when issues/bugs have been resolved - so make sure to check for new versions of the app to get most out of it! Honest feedback is the key. It user friendly and new features are being added all the time; that’s why I like this app!

Not A Huge Fan. It’s nice. Has a lot of useful tools & information. But the whole signing in part even with face I.D. Works for crap. A lot of glitches. & problems with it. And last few times logging in. Had to type in codes to prove my identity. Just more a hassle if you asked me.

When it works, it works. This app is wishy-washy regarding loading. Sometimes it loads with no issue. Other tiles it doesn’t load at all. Making me force close the app to try again. When it works however, it shows just what you need. So I’ll give it that.

It has its struggles. It glitches… spins like it’s loading but never loads. I have to shut my phone off and wait a few minutes turn it back on and try again. Sometimes I have to delete the app and reload it completely

Not user friendly. The app is difficult to use and makes you log in and out every time you need to clock in or out. It often says it’s not able to connect to the server which creates more of a hassle to correct missed punches. It also doesn’t allow you to stay logged in if you keep the app running during a lunch break. They changed the lay out so you have to go through an additional page before finally getting to the clock screen to clock in or out.

5 star product. It’s is an amazing app for clocking in and out of work. Checking your time is as easy as can be and it’s very user friendly.

Review. It is VERY inconvenient in that if there is a cloud in the sky it doesn’t work. Because if you are not at the job site it will not let you clock in. Example: if Home Depot is on your way in to work and you need materials for work. You have to go to work, clock in, then back track back to Home Depot. I feel it wastes a lot of time and gas.

Can’t Login after Updating. I regularly use this app for work, and with the latest update I can no longer sign in on mobile without the name of my business, which was not previously a required credential. I have taken to using the website because the app is now unusable after updating.

Complete service. We switched from a competitor service and found this to be more reliable with options for requesting time off, reviewing time history and more. It loads faster and has a user friendly interface.

Easy to use. The only issue is that within the last month it has completely kicked me out of the system and I have to start over from scratch. Otherwise it works great. And it’s done it 3 more times since then.

Work in progress. Definitely seems very straight forward with the information you’re looking for but still in a beta faze of placing tabs in the right spot

Slow and unreliable connection. Sometimes you’ll be able to login and connect within several seconds, sometimes it will take several minutes. It’s not relevant to the location or connection at the time, I’ve tested every possible connection in the same locations over the years and you just never know when it’s going to function well.