Active Experience App Reviews

VERSION
1.9.7
SCORE
1.9
TOTAL RATINGS
80
PRICE
Free

Active Experience App Description & Overview

What is active experience app? One app for all of your events. Track participants on an events course map, view real-time leaderboards, receive participant progress alerts and important updates from events.
• View & share results and rankings.
• Find event landmarks with the course map.
• Track participants via GPS.
• Accept or decline tracking notifications.
• Receive push notifications for followed participants.
• Take and share event photos with all other spectators and participants using the app.
• Easily follow and stay up-to-date with Marathons, 5Ks, 10Ks and Triathlons near you.

In the Watch app, Apple’s HealthKit is used to collect heart rate and exercise data, and at the end of a run, the workout is saved to Healthkit.

Continued use of GPS running in the background can dramatically decrease battery life.

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App Name Active Experience
Category Sports
Published
Updated 09 February 2022, Wednesday
File Size 71.61 MB

Active Experience Comments & Reviews 2024

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This App is the worse for tracking!!. So difficult to find runners. Kilometers is universal, but the LA Marathon has its markers in miles!! ASICS needs a better app if they’re going to continue sponsoring the LA Marathon! The app is crap!!

Does not work. Ran a 5k along with my wife. Did everything the app said including submitting it. 3 days later no record of our run.

Terrible. It’s supposed to track the person who’s running in the race so their friends and family can see where they are in the race. It does not do anything like that. All it does is show a line showing the route of the race but never shows where the runner is. What’s the point of that? I guess that’s what you can expect from a two star rated app.

Runner tracking doesn’t work. I would rate negative stars if I could. Absolute garbage of an app. Fails at its core purpose of tracking runners. Made sure to request following a runner in the LA marathon and confirmed that the runner accepted the request. App notes that I’m “Following” the runner but their location is nowhere to be seen. Good thing we noticed the other 1 star reviews and asked dad to carry his phone with him just in case. He didn’t want to carry the extra weight we’re glad we insisted. Events should completely stop using this app and move to a competitor. The $100+ entrance fees for participants should guarantee a seemless experience for families to accurately track and cheer them on at different points in the race.

Terribly difficult to navigate. I just want to track a runner and it is terribly difficult to navigate this app and there’s no map showing where the runner is… and if there is, then it’s really hard to find..

Can t find my wife. Screw this app. It’s supposed to do one thing. Y’all want to take notes on a good full/half marathon app? Check out the IMT Des Moines Marathon app. Ask them for tips since y’all can’t do simple things. I couldn’t be down in Texas so we were hoping to at least I get to see her progress, time, speed, and whatever from up north. Yep. F your app

Disappointed. Failed to track participant.

Buggy. I was directed to this app for a virtual event which started Oct 7th. Neither my wife or me has been able to get it to open after we individually selected the race. The app starts to open, then closes suddenly. I am about to start reloading app again after deleting and starting over five times - here goes. UPDATE : Perhaps too many people were attempting to download to use for the FBI Agent Association Virtual 5K memorial event and contributed to the problems. At the time of the event the app loaded and both my wife and I were able to load and used for the event and the app worked flawlessly.

Upload run details. If I don’t run with phone how do I upload run details from my Apple Watch Exercise app to this app.

this app is garbage. this app is a total waste of time. the UI is useless and i hope races stop using this as the only means to track runners. this is seriously deplorable

Can’t even sign up. To create an account you need to provide your date of birth. The app doesn’t allow you to type it in so you can’t even get past the first page.

You had ONE job.... ...and you failed spectacularly. Downloaded the app to follow two friends running the LA marathon in March 2020. Requested to follow them the night before and was accepted by both - all seemed to be working as I could see them geotagged at their home (why this is possible is a mystery, but that’s the least of the app’s problems). Morning of the marathon I open the app to track the runners as I head out to cheer for them on the route, and what do you know, the location tracking is completely missing. No location/status/progress report for either runner. I check the app more than 30 times over the next 3 hours, and not once does the location tracker find them. Twitter suggests this is the norm, as the marathon’s account is flooded with people complaining about the app just flat out not working. People flew across the country to watch their family run and the app singlehandedly ruined the experience. I miss seeing either of them, drive home dejected, and an hour after one of the friends finish and leave the marathon area, they show up on the app again. How do you manage to fail so thoroughly at your central purpose? And ruin so many people’s experience with your utter incompetence?

Easy-Peasy. Super easy to use! 🏃‍♀️ Used this to track my feaster five race! Which went virtual this year. The app made it super simple and fun to track my run and submit my time! Definitely was cool to see my progress fill in as I got closer to the finish line!

Awful. Used this app to track my partner running the LA Marathon and was so thankful he shared his location with me since this app was a total failure. Difficult to set up due to glitches/programming flaws. Tracking was nonexistent. Predictions filled in every 5k interval immediately following first 5k. Can’t believe the LOS ANGELES MARATHON used this app. Very disappointing.

Should be a zero. Running clubs do not use this app. They completely screwed up the LA marathon I’m disgusted and angry at the event for choosing such a crappy product. Apple u should delist it from the App Store

Suggestion. The app should have a way to narrow down race selection to areas of interest. Also, to “pin” the races to a profile so that races ran can be keep as keepsake and the information of races to be run can be easily accessed.

Very buggy. My daughter is running in the LA marathon a d as a spectator it’s asking me for my DOB. (Why???) but then won’t allow me to enter it. AAARRRGGGHHHH

Absolutely Horrible. THIS APP DOES NOT WORK!! HORRIBLE!!

Absolutely useless. Downloaded this app to be able to track my husband as he ran the LA marathon. We have utilized numerous marathon apps over the years and this one had to be the worst! First off the app required that I create a profile that included my DOB which seemed to take forever to enter because you had to use an arrow to go back one month at a time. Then once you had a profile and got into the app there was really no way to track your runner. Thank goodness he had Life360 on! There was no marathon map anywhere on this application.

Active experience. Horrible…. Won’t let me track a participant….I gave the bib # nada & name ….nothing Buggy

Junk. Tough Mudder sent an email advertising the app so that you can see your start time and course map. Downloaded, logged into my account, ZERO! No course map, no start time, nothing more than a link back to the Tough Mudder site. Absolute waste of time. Reading the reviews, nobody has been able to get the app to work. Does nothing that is advertised.

Trouble. I can’t even successfully sign up. You can’t enter your birthday.

Waste of Time. Don’t download it. It doesn’t even do it’s purpose of tracking runners. I couldn’t even request tracking and have it work.

Can’t perform basic functions. This app is very frustrating. It asks for information, then it won’t let you type it in. If you put in correct information, it will turn up no results. As I said, frustrating.

Didn’t work. Made the decision to run with my phone so my daughter and granddaughters could track us. It never allowed me to except request to be tracked. Tried dumping the app and reloading it but it still didn’t work. Kind of frustrating as you prepare for the race but… talked with other people who had the ability to except invitations which I did not. That part didn’t even show up on my app.

Did not work. Three of us used this app at the same time for a virtual 10k event. Mine quit tracking after 0.02 miles, but my time was still going… and I was unable to restart it. Luckily I noticed 1/2 mile in and switched to my Fitness app. My MIL’s crashed after 1 mile and was able to restart hers. But the fact that she had to run an extra mile was a pain. My husband’s luckily worked the entire time and had no issues. It was very frustrating that me and my MIL had to run longer just to make our distance for the event.

Don’t recommend. I downloaded this app to follow my mom running the LA Marathon. Obviously I was asleep when she left for the race at 4am and sent me the link to the app to track her. When I downloaded at 8am, it sent her a request to follow which obviously she was busy running so was unable to accept and then I was unable to track her. Isn’t that the point of the app...?? I also signed up for text alerts which never worked either. Deleted right after, useless...

GREAT TO TRACK RUN. ⭐️⭐️⭐️⭐️⭐️ Used this app to track my virtual run and I love how simple and easy it is to use 😁

Worthless, can’t track runners. Husband and I downloaded/sent requests/activated following the day before.... never worked. Worthless if you’re trying to track someone on a run. Find My Finds is your better bet unfortunately.

Doesn’t work. This app wouldn’t let me accept follow requests so my friends could actually track me as I was running and customer support took a week to get back to me- after my race was already over. For my friends who WERE able to accept follow requests, only about half of their trackers worked despite following all the directions.

Well at least I tried (UPDATE). Updating this today….. after a couple adjustments, the app worked fine! I installed this app for the Army 10-miler and for the second time in a row it crashed after 3 miles - and then I have to start over again at zero. I’m not exactly tearing my hair out yet but it is frustrating. Moving on.

Predatory app will charge you. I got this app because I ran the tough mutter in 2019 and it charged me without my consent because I purchased a tough mutter they had my credit information. A year later and I can’t run any obstacle course or other mud runs because everything shut down due to the pandemic they still charge me in the app for $89 for another years worth of service I will not be able to use. There’s they do not charge through the App Store. they have no customer support so that you can cancel it or through the app via Apple support.

La marathon tracking. I really want to give this App a hundred negative stars It required me to enter a gazillion details about myself and then required the runner to approve my tracking request After all the drama it did not track the runner at all In the past I have used apps which track the runner on the route map as well as gives statistics pretty accurately This App deserves to be eliminated

Terrible. Thought it would be fun to track my friends the day of the LA marathon and couldn’t because they needed to get permission… they are racing.. huh? Why is this so difficult

Useless app - why do events use it?. I don’t understand how an app like this can be chosen up by an event as large as the LA Marathon and just not work. You can’t track more than one runner at a time, and you can’t update the runners stats without searching for them again. It’s just embarrassing that this is being put out by a company as big as Active.

Didn’t track my distance. Ran the virtual Army 10 miler and whilst it recorded my time, my distance stayed at 1.06 miles throughout. I’ve tried to sync the data but nothing happens. I liked the ease at finding my event but very annoyed I competed the race but have nothing to show for it.

2022 LA Marathon. This is the worst app ever it will not allow me to track my partner. We participate in the rock ‘n roll marathon and their runner tracking system moves with ease unfortunately this one does not.

The Absolute Worst of the Worst. WHY WHY WHy would any company or organisation put out an app that is so horribly buggy and non functional? You see all the awful reviews - withdraw the app, redo it or shut it down whatever but WHY keep it out there and frustrate people and build negative reputation? Inexplicably stupid.

???. Course map gives you a map of the United States. Exclusive Offers and Photos is just an in-app browser to Tough Mudder’s website. Email advertised Start Time, but even after logging in, don’t see that anywhere. Email also advertises Info Packet... nowhere to be found. So, what does this app do for me, exactly?

Terrible app for runner tracking. It doesn’t track you AT ALL. It didn’t even who I crossed the start or finish timing mats. What’s the point of even having it? None of my friends or family could track me. This app is a joke. Race directors shouldn’t use it for runner tracking.

Buggy. Despite turning GPS tracking & notifications on, couldn’t track friends nor could they see me. Had to stop & restart app several times to get course info & find my location on the course map. Not worth the trouble.

Frustrating. Tried to join Filled out most info Asked for birthdate but only wanted a “Scan text” and not allow you to put your birthdate manually Read the reviews and can see that many are not happy. De-installing this app Like some of the other reviews would give it a negative review Needs to be removed from App Store

Don’t use this to track your runner. Terrible app, terrible user interface. And does not do the main thing people download the app for which is to love track someone running a race. I highly suggest using another way to track your runner

Do not download-needs update. Downloaded app to track my husband during a marathon. The app seemed simple enough but come race day and could not be tracked, as a marathon participant he had to sign in and accept a follow request(I guess that is possible when your actively running a marathon). Signed up for text and email alerts and never came through. Save yourself the frustration. This app has major kinks to work out. Shame for the developers and whomever that promoted to download this app for all marathon tracking needs.

Where’s the virtual button. I was to join w race this weekend virtually - was given instructions to join virtually - but the app did not have the feature needed

Unhappy. App did not save race time. I completed the virtual army ten miler 2020 and recieved notifications of my time for every mile from the app. When my GPS watch said I completed 10 miles, I looked at the active app again and it logged me out and did not log my time. Luckily I had my GPS watch as back up or I would have to run the 10 miles all over again.

Runner tracking doesn’t work. I only got this app to track my friends in a marathon. But there doesn’t seem to be any way to actually track people. You can only see the leaderboard after a race is done.

This App Doesn’t Work. It’s embarrassing to me that an event as large as the LA marathon is using this app. To start, I couldn’t set up an account on the mobile app because it was prompting me to enter my birthday but the drop-down field to enter it wasn’t working. I found a workaround by signing up on my laptop instead. Then, the app description says that there is a gps tracking map where you can track a runner. This is a lie and this feature doesn’t actually exist. To most spectators, this is the single most important feature. I’ve been to large marathons (NYC marathon) and much smaller marathons (smaller cities in California) and all of them have had the ability to track a runner on the map. This app doesn’t even have the course map at all, even WITHOUT a tracking feature, which is also huge a miss. There is no reason for the LA Marathon to be using this app when better ones exist - and judging by the other reviews they’ve been using it for many years. Again, just embarrassing.

Does not display course maps. I downloaded this just to be able to view course maps for upcoming races. When I select my race (I also tried others) occurring this Saturday, the app takes me to a map of the entire US with my GPS location. No course map to be found. I thought maybe zooming in to the location do the race would get it to show up, but no such luck. Please fix!

Useless waste of time. Don’t bother. I was told I could track a runner progress along a route map. It never showed up. Lots of stuff I’m not interested in but not the one I am interested in. Boo. With the popularity of marathon events I’m surprised no one has developed a better app.

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App sucks. Doesn’t do at all what it says it is supposed to do. My event wasn’t listed and when you go to course map you get a picture of the globe with small blue dot where your location is.

Useless App. My event was listed but that was all. No course map. Wasn’t able to access any of my “digital package “. A total waste of time! Good thing the Tough Mudder Team sent everything by email. Now I’m wondering if any of the pictures will be retrievable as nothing else in the app worked at all!

Did not work for me. We thought we could follow an LA marathon runner using this app. Did not work at all.

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Doesn’t work. Download Added wife’s info Confirmed Map shows my location not hers Doesn’t work

Does not work!. In theory it’s a cool app. I’ve used similar apps before. We could not get this one to work. Meaning to actually use gps to track runners. We tried it on multiple devices. Needs work.

Tracking not working!. Got approved to track, but not showing anything but the course map.

No Canada Tough Mudder. A link for the app came in my Whistler Tough Mudder confirmation so I downloaded it, but the event isn’t even listed.

Doesn’t work. Couldn’t track friends & didn’t receive any notifications. The map worked great, but that’s it.

No tracking. It was a real struggle trying to track my son. I received only two texts and two emails. Never knew where he was. I used find my friends instead. Very disappointed!

Doesn’t work. This app is a hot mess honestly. Looking for a course map(event is 6 says away) it just sits at the US map showing big my location. App doesn’t work. Do it rt next time don’t rush it.

Tracker. I want to track my friend but it sent a request. Um he’s running right now. I’m not going to disturb his run. So now I’m sitting here hoping he takes time to check his requests...

Not working. It’s marathon day and this app exists to track the marathon and...it’s not working. Can’t track. Good job guys.

Still can’t see runners live on course. Might as well send runners update with telegram.

No course map?. Why is there no course map visible a week from the race?

Worthless app. Downloaded this to follow my daughter in her race. It didn’t do anything. I connected with her but it didn’t follow her at all! Deleted it! Will never recommend it to anyone and will never use it again!

Worst app ever. I wanted to track my sister running the LA marathon but, no dice App wouldn’t work on my I phone or 2 I pads Very disappointed

Does not allow you to track people. It says requested and won’t allow me to track people.

Did not work during my marathon. Did not work even though I had the app up and running during my marathon with multiple family members following me. Highly disappointing for everyone.

Does not track runners. I downloaded it so that I can track a runner it does not track runners Scam

Worst runner tracking app ever. Can I give -5 stars? Seriously, an app cannot really be this bad.

LA Marathon. Downloaded it to track a friend. The app showed him still at the starting line a few hours in. Completely broken app.

Worst app ever.. Simply doesn’t work. Crap. I’d give it a 0 if I could.

App is buggy and frustrating to navigate. Don’t bother! This and the other Active.com applications don’t let me log in using my credentials even though I have no trouble logging in on a browser with the same details. It’s unclear how the participant “following” element even works, do I have to be allowed to follow someone? There shouldn’t be a log-in requirement for people who are just wanting to see how their loved ones are doing. Not every person trying to follow their people will use the site for themselves. The SF LIVE GPS tracking (yes on a map you can see your person bopping through SF) is significantly better and easier to utitlize, doesn’t require any of these hoops (which are quite frankly deterrents), and can be done from a browser instead of having to download an app. Please LA Marathon, be better.

Friend Request. I accidentally denied a friend request from someone and now they are locked out forever. How can she resend the request or how can I approve a denied request?

Horrible. Wanted to follow my 3 kids in LA Marathon, nothing worked.

Does not do what it says. On April 6, 2019 I tried to use this app to track my wife during the cooper river bridge run. I had the app and so did my wife and it didn’t track her at all. The only thing that did work was the course map!!!

Useless. I can’t do anything with this app. All it’s good for is letting me know which event I am signed up for. Can’t view the course map. I have my doubts that the event picture tab will work. There is no point in downloading this app.

No live tracking as promised. I downloaded the app to watch a family member run the Los Angeles Marathon. The marathon organizers and the app promised live GPS tracking, but all the app does is show the course map and different marker points. It's pretty much a useless map for spectators.

Does not provide needed info. Want your course map? It’s not here. Want to look at your registration info? It’s not here, just the we code. Want to look at additional things you need like purchased parking? Not here. If you want to find anything you might need, you need to go to the website, which also is difficult to use. None of it is user friendly.

Didn’t work. I tried to track two of the racers. It just didn’t show them. It was only good for the course map.

Horrible. Horrible App Does not work on race day

Did NOT work!. This app had basically one job. Track the runners. All it did was show the track course. Simply failed to do any tracking. Huge disappointment. Good thing this app was free. Epic fail.

Useless. My wife is running the LA Marathon. Set up the app to follow her, including receiving txt. Have not received one. She is at the halfway mark. Had to txt her directly. One of the premiere running events, and the app to track runners doesn't work. :(

Worse ever experience. My daughter-in-law and I used this app for the virtual Cooper River bridge run. Her tracking stopped a minute into our run. Mine stopped a mile and a half into the run. I had to restart it, so I had to end up running over 7 1/2 miles for my time to record. It was exhausting. Worst app ever.If I could write it a zero I would, no stars at all.

Doesn’t work. I’m trying to follow my mom in the LA marathon. It has her as not even started yet and when I text her she was on mile 10.

La marathon. I can’t connect with friends!!! It’s not working!

Useless. I downloaded this app to track my husband at the LA Marathon but it always showed him as being at the Dodger Stadium. It’s 2020, develop a better app!!

Worthless. App crashes.. one runner couldnt add followers..

Too far. The person has to approve you tracking them? Do you not know how race following works.

Useless. A runner has to approve you tracking them? My husband is already running the marathon and can’t accept my tracking request so I guess I can’t track him now. Totally useless.

Horrible app. I am running a marathon with a group of friends, and I used it today. I was very disappointed my friend and I started the timer simultaneously, and she hits her 2 miles before me. I was distraught. We were walking at the same pace, and I was at 1.2 for a whole 1hr until I went outside. She has an android and I have an Apple. Needless to say this app does not work well with Apple products.

Worst app ever!. Every year I track and cheer on my friends who participate. The map wasn’t very readable and I couldn’t get it to display the Bibb numbers. I look forward to this every year... so disappointed!

Great for tracking your virtual run!. Awesome experience! The app made it easy to track my pb&j run.

Watch app doesn’t work. When I try to open the watch app it attempts to connect to a server and times out every time. Unfortunately I will have to run with my phone for my upcoming race. I’m pretty disappointed.

Horrible. Got an email to download and no part of it works. Even after selecting the NorCal event , no course map nor obstacles can be displayed . Checked for an update but there’s None also.

Just crashes - won’t open. Would love to give an informed review but I just get a blip before it shuts down. I’ve deleted and reinstalled but no luck.

Did not track and not useful. Tracks my location perfect. But not the registered runner. So slow.

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Active Experience 1.9.7 Tips, Tricks, Cheats and Rules

What do you think of the Active Experience app? Can you share your complaints, experiences, or thoughts about the application with Active Network, LLC and other users?

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Active Experience 1.9.7 Apps Screenshots & Images

Active Experience iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 1.9.7
Play Store com.active.endurance.experience
Compatibility iOS 10.0 or later

Active Experience (Versiyon 1.9.7) Install & Download

The application Active Experience was published in the category Sports on 06 February 2018, Tuesday and was developed by Active Network, LLC [Developer ID: 885139029]. This program file size is 71.61 MB. This app has been rated by 80 users and has a rating of 1.9 out of 5. Active Experience - Sports app posted on 09 February 2022, Wednesday current version is 1.9.7 and works well on iOS 10.0 and higher versions. Google Play ID: com.active.endurance.experience. Languages supported by the app:

DA EN FR DE IT JA KO MS NB PT ZH ES SV ZH Download & Install Now!
Other Apps from Active Network, LLC Developer
App Name Score Comments Price
ACTIVE - Fitness Events Reviews 3.6 1,746 Free
Santa Fe RecReserve Reviews 1 No comment Free
ACTIVENet Captivate Reviews 5 5 Free
Captivate Instructor Reviews 1 No comment Free
JumpForward Reviews 2.0 30 Free
Active Experience App Customer Service, Editor Notes:

• Performance improvement and bug fix.

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Find on this site the customer service details of Active Experience. Besides contact details, the page also offers a brief overview of the digital toy company.

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