BPme: BP & Amoco Gas Rewards App Reviews

VERSION
5.39.11
SCORE
4.7
TOTAL RATINGS
70,057
PRICE
Free

BPme: BP & Amoco Gas Rewards App Description & Overview

What is bpme: bp & amoco gas rewards app? Download the BPme app, and you can instantly get access to secure contactless payment and start saving on every gallon at participating bp and Amoco gas stations with BPme Rewards.

BPme Rewards members receive instant 5c savings!
Save on every gallon, every time you fill up with no minimum spend. Saving is only this easy with BPme Rewards!

Note: BPme Rewards is not valid in California.

New Price Match subscribers get a 30-day free trial; after that subscribers pay only 99 cents per month. Price Match automatically compares prices at nearby gas stations within a two-mile radius. If a lower fuel price is found, a reward up to 5 cents per gallon will be applied on your next purchase. A minimum of 1 gallon must be pumped for price match savings & is unavailable on diesel fuel purchases.

Terms & conditions apply: https://www.bp.com/en_us/united-states/home/terms-and-conditions.html#price-match-terms

Other BPme app features:
• Ongoing rewards and special bonus offers for additional fuel rewards, savings and discounts.
• Conveniently review your fuel rewards details from the BPme app to stay informed on ways to save money on gas.
• Securely store credit and debit cards for future visits to conveniently access your selected BPme payment.
• Go paperless. All your fuel receipts are saved automatically.
• No credit card? No problem. Use PayPal or Apple Pay at sign up as your BPme app payment option.
• Maximize savings and receive fuel rewards and gas discounts with your BPme Rewards Visa by combining credit rewards and BPme Rewards.

BPme App Questions:

For more information and frequently asked questions regarding BPme Rewards program, BPme Rewards Visa, and more visit bp.com/bpmefaq.


How do I sign up for Price Match to earn gas rewards?

From the menu bar select ‘rewards’, then tap the ‘offers’ tab. From here, select ‘Price Match’ and tap to subscribe, complete the onscreen prompts to enroll in Price Match.


Who do I contact if I am having issues with the BPme app or the bp payment process?

If you are having any issues using your bp app, please contact bp helpdesk at bpconsumer@bp.com or at 1-800-333-3991 for assistance.


What fuel price will I pay if I use a debit card with my BPme app?

Gasoline prices are displayed on the entrance to the gas station site and at all of our fuel pumps. When using BPme to purchase fuel you will always be charged the stated credit card price. To earn fuel rewards and receive any exception prices on gas (debit card pricing or discounts for specific credit card brands) that are locally offered by select gas stations, you can use your linked payment card to receive special pricing and qualify for BPme Rewards.

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App Name BPme: BP & Amoco Gas Rewards
Category Navigation
Published
Updated 25 January 2024, Thursday
File Size 142.4 MB

BPme: BP & Amoco Gas Rewards Comments & Reviews 2024

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BPFuel Prices With the app and a credit card.. BP is not the least expensive place to get gas. However I have had a BP card for years and recently I downloaded the app on my phone. I get $.10 discount per gallon just because I have the credit card, and another five cents as long as I spend $100 a month, which is not hard at all. I have quite a few fuel apps downloaded and some are used regularly. However I do use the BP app more because even though BPs fuel prices are a little bit higher usually than others, with the $.15 discount the price usually beats everyone else. And I also know that I’m getting a little bit better fuel that I may be getting at the local corner Joe’s gas station.

It does not always work.. Today, March 23, 2020 There was a problem when I used the app today in Rosemount, MN. I suspect that the pump I was using did not reset completely after the previous transaction. When I received a message on the app that the pump was ready, it didn’t work. I tried to run the app a 2nd time from my phone, and it never connected. Lastly, I closed the app on my phone and turned my phone completely off. I then went to the pump and pushed the cancel button and waited for the pump to reset. Next, I powered up my phone and was able to use the app successfully, but that is a lot of monkey-business to use this app. I would have left my feedback related to this transaction from the app itself, but it timed out; so I am leaving feedback/ a review here (typed quickly on my phone) because it is the best that I could accomplish.

[Update: support can fix] The app simply doesn’t work, no support. Update: after a fifth attempt to reach someone at the 800 number, I finally got through. Someone answered surprisingly quickly. The solution for this was that they had to delete the account from their side, I then reinstalled the app and registered a new account. My promotional rewards were not lost doing this. Everything seems to be working now. Original review/issue: I’ve been trying to use this app since the beginning of October, but it doesn’t work. Every time I choose to log in to my account, it simply goes back to the same page where you can choose login or create account again. I’ve called BP’s support number 4 times and waited on hold for over 45 minutes each time, never reaching an actual human being. The automated message on the support line has continued to say that they’re aware of an issue for weeks. I don’t know how an obscure gas app could possibly have such long hold times or take this long to fix.

Great concept and rewards, but some minor flaws. I love the concept of being able to locate the nearest BP station and select/pay for a pump with my smart phone. Being able to apply rewards with app is quite easy as well! However, sometimes the app can be a little wonky when loading, and on a few rare occasions was not able to be used with compatible stations. I also have had fraud alerts block the use of the linked credit card on multiple occasions, but am not sure of that is more on the end of the fraud alert or the way the payment is secured by the app. Overall, the app is convenient and an easy way to apply rewards, but could use some fine tuning to make the experience completely seamless.

At least some of you can actually use the app!. I have been trying for over an hour to log in with my credentials from my years old BP rewards account and I keep getting a “sorry your session has timed out” message after I want to say the full 7 seconds it takes to sign in. 🤷🏽‍♀️ I wouldn’t have an issue with the credit price thing people keep complaining about- that’s not new, the station doesn’t know/care you are using your debit as a credit card. They have to pay the transaction fee nonetheless. You can choose a station that is “cash/credit same price”. Hopefully the developer team will fix the bugs so that more people will use what seems to be a great idea.

Great App for Cold Weather and Safety!. Overall, this app is working well. You can set up multiple payment types (credit cards, debit cards, PayPal, etc), which provides flexibility. Paying for gas is a simple wizard process to select the pump, payment type, the purchase, all while sitting in your car. For cold or inclement weather, this avoid the hassle of standing at the pump to go through the credit card process, or even running inside to pay. Similarly, this provides for a further level of safety in that you can leave your credit/debit cards in the card, and focus on pumping the gas.

It’s okay but flawed. The ideal of the app is great! I can pull up to the pump and activate it with just my phone. However I’ve been experiencing trouble using it. The very first time worked fine. Is when I open the app the debit card I registered is missing and I can no longer add debit or credit cards. You will also get charged the credit price which is really unfortunate steering you away from using the app. However since my debit card was linked to my rewards account. Every time I use this debit card the pump ask me do I want to apply my rewards and my rewards account is forever associated with my debit card so I still get my rewards and the debit price using my card. So great but fixed the app PLEASE!! I like BP so I want to use it. Also with the receipt it would be nice if you could print it or download them in pdf format.

Bp app use to be good. I’ve used the bp app for some time now and had always enjoyed using it especially during Covid times. But off and on and here recently just this past week I’ve been experiencing issues with the bp app. I thought maybe it was because of the rainy weather but even on a beautiful day the darn app wouldn’t work right. After confirming the station it would give me an error saying that “they’re experiencing technical issues and to try again”. I’ve removed the app, restarted my phone and reinstalled the app, logged back in and still it didn’t work right. I’ve emailed bp a few times about it and I get the same information on what to try (which I’ve done) but other than that bp doesn’t seem to try to make it right again. So I’m gonna try one last time in the morning after having had an update with my Apple phone to see if it’ll work but after that I think I’m gonna give it up. Sorry bp but I can’t wait forever. It was good while it lasted.

Works really well. Overall, I love using this app because I don’t have to swipe a card at the pump and worry about checking for skimmers on the card reader. When I travel, I occasionally end up “losing” my reward because of paying the credit price at a station that charges different rates based on how you pay, which irritates me. The one problem I’ve had with the app itself is accidentally using the wrong card due to it defaulting to the last one you used. I don’t always use the same card, and it doesn’t prompt you to choose a card for the current transaction. I’ve done this twice, so I just try to be more mindful to check it. It would be better for me if it prompted you to select the card like it prompts you to select the pump number. Not sure if that’s an issue for anyone else.

Why aren’t Current Gas Prices listed??. I was excited for the new app. It took me almost 30 mins to get it to set up my payment card. It ended up being a security issue with my card but there was no way from the BP end to contact anyone at the time to do it. And no way to get the discounted price without the payment set up. Another bigger issue is that on Speedway, we can see the current prices at any station anywhere on their locator. I cannot find anywhere in the BP app where it shows the CURRENT GAS PRICES, not even on the STATION LOCATOR page. I also cannot make a list of Favorite Stations near me or the ones I would use when traveling multiple times a month between home & Wauwatosa or Indianapolis to take my son to college & visit my Grandbabies. I normally plan my trips to land my fill-ups based on current prices. If I can’t find the prices at BP stations, I will just keep my gas stops at Speedway.

So far not too happy with this app. When I signed in with my finger ID on iPhone it told me that I could not use the app because I needed to be connected to Wi-Fi, I turned on my Wi-Fi it still did not work I turn my Wi-Fi off it still did not work and then it told me that my credit card was not set up which it was because I got a dollar hold on my account and my credit card showed me that a dollar was charged to my account right away as it did in the past when I use BP gasoline. Then the pump kept asking me for my reward I press no it didn’t work I press cancel it cancel my transaction I went on the inside to talk with a representative they told me to come back out and do it again and press the enter button when Rewards popped up it still didn’t work I wound up going to another gas station which is very frustrating. Once I get to the next gas station the same thing happened it said see attendant I wound up having to pay on the inside which defeats the purpose of having the app however it’ was $.20 off which lets me know that my card is connected to the app but it’s not working at the pump when I fill up if the same thing happens I’m just going to delete the app and switch gas stations I guess I’ll try shell gas. Sorry for the long rant and no punctuation, I’m using talk to text for this review.

Non functional. After a few days, I received an email saying that it would be 7-10 days more before they could get back to me. Two weeks later, after two app updates, I have heard nothing from anyone, and the app still doesnt work. I am done with the app, and done with BP This app doesn’t work. It comes back with a notice that they are having technical difficulties, again and again. A week later...I again arrived at the pump and got the same error message that they were having technical difficulties. I called tech support and waited and waited for about 10 minutes getting constant messages that somebody would be with me shortly and again and again. I left the station and went home, about a 15 minute trip. When I got home I hung up. THE APP DOESN’T WORK AND TECH SUPPORT DOESN’T EITHER. Another day. I was going to ride past the BP station, so I called tech support before I got there. This time I got an answer, and the lady said since my problem was a “Technical Issue” my call would have to be escalated, and it would be 3-5 days before someone could call me back. If I were BP, I would be very embarrassed.

Rather Worthless. This app made lots of promises in the introductory email however it’s failed to fulfill any of them. I was promised a $.25 bonus for trying the app but when I attempted to use it at the station in my neighborhood I learned that it did not work there. In fact the closest station was 35 miles away so I made the trek only to pay an additional $.30 per gallon above my local stations price. At least I was able to experience the potential convenience the app could offer. After my purchase I received an email congratulating me on using the app and earning the $.25 bonus. When I didn’t see the bonus reflected in my balance I contacted customer support. After 4 unanswered inquiries I was disappointed to learn that BP decided to cancel the bonus they congratulated me for earning because they deemed my purchase insufficient to remit the bonus. Sadly I will no longer purchase my fuel at BP after I use my rewards balance and instead of sharing the benefits of the app’s safety (the BP station I frequent at the entrance to my community was recently found to have card readers that steal your credit card info which made me eager to share the app as an option at my next community meeting) and convenience I’ll be sharing my dissatisfaction with my network. It’s unfortunate that the app wasn’t better planned prior to making it available to regular customers.

Love/Hate relationship. When app works, I love it. When it doesn’t, it’s very frustrating. Was working great but time before last, it wouldn’t load. Then today it unlocked pump and applied my rewards, but when I tried to pump gas, pump said out of service. I tried several times with no luck. The pump would reset and looked like I could use my card but not the app. I left and went to Sheetz across the road. Update: Just used the app at local BP. Gas went up .30 overnight. When the app works, it has been giving me .05 off a gallon. Today it gave me exactly .00 off a gallon. I guess BP won’t be happy until they take everything. BP came out with the app to entice you to buy BO gas. Since it’s no longer giving a discount there is no incentive to buy BP gas. It’s almost like a bait and switch. Gas is high everywhere but since BP is misleading with it’s app, I will no longer be buying their gas. I’ll go to one of their competitors.

Love this app. I’ve been using the BP app for several months and love it. Why? Three reasons. 1) Security. I’ve had my credit card skimmed more time than I can count and with this app NEVER have to even take my card out of my wallet. 2) convenience in managing my credit card receipts. I don’t have to worry about paper copies when I enter my charges in my accounting software...it’s all right there in the app. 3) Ease...I can find a BP near me, select and activate a pump without ever getting out of my car. Great when it’s cold outside or late at night when I don’t feel comfortable being exposed for longer than necessary to pump my gas. Great app!

I *HATE* having to use an app to get my discount!. 1) Life is already much too complicated and overly tech dependent. My card was simple and 100% effective. I would be okay with having an app as an option along with card use for those that wished to. 2) Apparently you’re either not aware that not every person who needs to buy gas has a smartphone, knows how to use a smart phone, or has unlimited and universally accessible WiFi or you just don’t care about people who can’t use or afford them. To keep my phone bill as low as possible, I have a “pay as you go plan” and often can’t use apps when I don’t have a WiFi connection. This is an absolutely classist system for providing a “benefit” to your customers. You seem to want us to be more loyal to you than you’re willing to be to us.

Future Technology At The Pump!!!. So, I too, had experienced a few glitches with the app when I first started using it. But since then, it’s worked pretty flawlessly. I can see my rewards balance right away, and be able to let them know whether or not to use it, or let it ride. Also it helps to tell you where the nearest BP pump is, especially when you’re somewhere you’re not familiar with. And lastly, it’s great not having to pull out my wallet! I gas up a lot in New Jersey, where you can’t pump your own gas. So I pull up to the pump, enter the info into the app. Tell the attendant how much, which grade, and whether to use the reward or not, and then tip and go! I also appreciate the extra rewards BP sends as well, keep up the good work BP!

Unreliable. This app intermittently works. When it does it’s easy. But this app more often fails than works. I was at a BP station and the app took awhile to find it. Then it let me enter the pump number but didn’t let me pay. It was in the credit card screen and only let me check the information on my listed cards but never the button to pay for the gas. I can see all the cards I have listed. I even went into the gas station for assistance. The guy tells me to enter my credit card (which was already listed in the app). When I tried this I got the “something went wrong”. I tried two different cards, same error. I don’t have forever to troubleshoot at the pump and keep other customers from getting gas. So I lost my discount and my credit for using BP. This app should be seamless. It should just work. I would have done better just driving to a non-BP gas station instead of relying on this app my discount. This app needs much improvement.

New BP app and rewards! Home run!. Was really pumped (pun intended) for the new rewards program. I have to admit I was a little nervous about what changes they’d make but the perpetual $0.05 off/gallon is awesome. I’ll end up with more savings compared to the old program. Right on! I was totally surprised (in a good way) by the new app too. They really nailed every part of it. Even the new icon looks great on my home screen. Love how everything has been redesigned and it looks very modern and clean. Set up was super smooth and it’s very easy to navigate and use. No problems updating settings, adding payment, checking rewards and history etc.

Clunky and Inefficient UX. The app is a bit clunky and inefficient. It should be clearer where to go to locate your station and fuel, especially in larger cities where you have multiple BP locations on the map in a close proximity to each other and/or are located on the same street. Part of the problem is that the stations should be better set up to accommodate app usage by clearly displaying the pump number and address while you’re sitting in your car — otherwise, why stand at a pump to work through each step of the app when you can just quickly swipe your card? It would also be helpful to have clear confirmation of each step in the process to guide you through each step. The 5 cent/gallon discount is especially insignificant when it requires a minimum amount of spend each month - especially in the era of COVID when people are driving less and using less gas.

Horrible Tech App Team Apparently. I cannot believe how horrible this app is and how many problems it continues to have. Like many of the comments posted by other users, you cannot login or register anymore on this app without getting an error message. Multiple calls to customer service doesn’t help whatsoever. They continue to say they will send in a tech support ticket but nothing has happened over the past month. I find it so hard to believe that all these other gas apps from other companies work just fine but why this one continues to struggle is quite a joke. UPDATE I tried calling the number that you gave me to talk to your technical support team and they were not able to get it corrected. This is not just an issue with me but with several users it appears. Fix your app and your website!

The app is not working anymore. I tried to pay gas today from the app, the account was logged out without notice. I tried to logging back in and it said my password was wrong, when I tried to reset my password I wrote the one I used before that marked it wrong and it said “you can’t use your previous one”. Then, I finally reset it with a new password and after I log in my screen keeps being white forever and never logs me in. I already turned the phone off and turn it on again three times and still doesn’t work, it keeps logging me out and having a white screen after logging in.

Individual results may vary. In general, the app works well, the individual location participation makes it sad. The premise I was led to believe was that, if I linked my BP gas card to the app, discounts would be treated as they are at the pump, BP cards are treated as cash sales, thus the discount would be off of cash prices. This is true in some stations, but not all! My most recent purchase was using a 10¢ discount, but the discount was taken off of the credit price, so, the actual discount compared to the cash price was a whopping 2¢! Corporate needs to get all of its franchise players on the same page, to make the usefulness of the app more appealing.

False Advertising - You have been Warned. Got this app due to higher gas prices and even got the BP platinum credit card. Combined both to get their 30 cent off offer and use the app to get gas. Went to THREE different locations based on the app and all three locations showed a different error so I couldn’t use it. My iPhone is up to date and so is the app according to the App Store. Even tried using the card itself without the app and the prices didn’t drop. This is a case of false advertising. Going to cut up the credit card after I pay it off as this is a total sham. The app is horribly optimized and doesn’t work. Can’t wait to see the copy and paste response I’ll get from the developer saying to contact them saying they’re sorry and contact the number to get help. I contacted the support line on the card and they “agreed” to give me my money back for how much I spent and have yet to see if. Highly recommend you STAY AWAY from this application and use Wawa rewards as they are legit.

Disappointed. I’ve been having problems with the app lately. every time I try to get gas there’s an error of some sort, either it won’t go online or it’s telling me that my cards is not good anymore. yesterday I went to the pump and use the app and it told me my card wasn’t working and it popped up some kind of PayPal thing so I deleted the PayPal. I made sure that my debit card was good. It still wouldn’t work. I drove home, not getting any gas, got home and i got an alert from my bank saying did you try to get gas, I said yes but I was already home by then so I went back today and it was five cents cheaper which means $.10 cheaper for me so I started pumping it and it went from 385 to 390 instead of 380. So in the meantime in inadvertently I took $30 worth of gas so I went inside and I spoke to the guy and he informed me after arguing with him me it was always like that. Not trye at all. He finally said that as of two months ago debit cards and credit cards are considered the same on the app can’t use the debit card that you use on the app just as the card to get your awards you don’t get the rewards if you use just the debit card that you use on the app so I am writing this review. I remove my credit card from the app and I’m gonna be deleting the app and go to quick Chek they take debit cards and they’re a little bit cheaper anyway very disappointed in your company

Doesn’t work. This App stinks. I downloaded app and put in my credit card into app. This Gas is more expensive but wanted to try out the service. Went to a pump and it asked me to select pump number. After doing so it gave me error. After trying 3 times I just left. I’ll go to a different station and pay with a credit card instead of counting on this service and wasting my time. Thanks for making things complicating BP. Response to technical support: No thanks. I’m not going to call you and waste my time just so you can figure out issues at some gas station. The gas costs more than other brands anyway. Your app isn’t solid and I’m not even going to waste my time to drive to the station and try again. This service intended convenience is in reality a random inconvenience.

Terrible for many reasons. Edit: I see a developer response below saying I should contact support. Sorry guys if you had read the review you’d see I have multiple times. I see no point in emailing again when they’ve already responded with zero help. First it is unreliable. Second it’s a ripoff. Read on. On many occasions I have had the app either refuse to acknowledge I am at a station or refuse to activate a pump. When you can’t rely on something it’s really worse than not having it. I kept using it for the extra discount... until at the end of a month I tried to fuel up all three cars only to have it randomly refuse to work for two of them. I lost my $100 spend because of that and therefore my extra discount. Contacting support was useless so the app went to app purgatory. Until recently when I was towing a boat through an unfamiliar area and needed gas. There was that shiny green station, I read the cash/ credit prices and pulled in. My mistake. After filling up I see it charged me the credit price, even though I used their card through their app! A mistake I thought, I’ll just contact support! Support confirms this is actually their practice! Let me say that again for those not paying attention. If you use the BP app even with a BP card at a BP station you WILL BE CHARGED THE CREDIT PRICE. I’m officially done with this company.

Pretty good but not today. I’ve had generally good experience with the app up until today. Generally I can access the app and identify the gas station to pay online and get the discount. Today however the app didn’t work in Charlottesville VA. The app failed to connect to the payment method apparently. I trued shutting down my phone and then on again. Twice. The second time, I was asked to logon.I didn’t know my password so I tried to reset multiple times with no luck. Maybe the Internet connection was bad In Charlottesville. I tried to set a second gas station and it didn’t work either and was not able to connect to reset the password. I tried to use the app one more time in Front Royal Virginia with no luck. Again I could not reset the password though the connection was good. I was finally able to reset the password when I got home so I guess the app doesn’t work sometimes if the connection is poor. And why I had to logon again I have no idea. It’s frustrating to logon when the connection is not good and you can’t reset the password.

Unable to use the App. I needed gas so went to my nearest bp gas station. I was unable to open the app-just an error message. I tried logging back into my account and was eventually locked out because of the technical difficulties with the app and I was unable to log back in for 15 minutes. I ended up having to reset my password. So I waited on the side of the road for 15 minutes to pass by but still unable to log into my account using the app. 15 minutes turned to 30 minutes and then an hour and still cannot log into the app-just getting an error message. I deleted the app and reinstalled and tried to log back in but still unable to log into my account using the app. This is why there should be a card in case like this when the app is experiencing technical difficulties. There should be a backup plan. Highly disappointed.

The app is great but no discount. The app is great, always picks up the correct station and unlocks the gas pump. The only issue is, paying is always credit, even when using PayPal as a payment. The BP Stations always charge 10 cents per gallon when using the app. There is no way around it, so I end up paying 5 cents more a gallon since the discount is only 5 cents. I am not sure why BP has the app, if they have a 10 cent discount, then it would be great, at least this way I am paying what a cash paying customer is paying and not 5 cents more. Another gas company allows you to pay the same amount as cash by using their app. I use PayPal to pay. It’s not PayPal credit, it is the money I have in my account with PayPal.

Great overall. The app is intuitive enough to use once its setup. The only reason I didn’t give it 5 stars is because the start up of the app (once I’m at the BP station of my choice) takes noticeably longer to load than any of the other gas apps I use. Maybe look at using async methods within the webservice application and have certain aspects of the app to load one at a time while the rest of the information (the cents off) loads. When I first started using the app I thought it froze up since the UX just shows a gas station image for approx 15-20 seconds with no perceived activity by the app; maybe have a BP waiting/loading indicator. Other than that I love the convenience of not having to use my BP rewards card and then use my credit card for a gas transaction. Keep up the great work on the app; it’ll only get better!

Inconsistent. I have had problems linking pump to phone, sometimes it works sometimes it doesn’t on my Apple I7. I was just recently rejected from using the BP credit card linked with BPme app. I then took the card from my wallet, the one rejected, and successfully made the gas transaction. I have always been using this credit card within the app with no prior problem. This app takes more time then if I went to the pump with my BP credit card. Thinking about dropping the app. After finally contacting a rep for the BPme app, I was told that they were having problems with there own BP credit cards. The issue is now resolved and is working again.

Nothing But Pump Activation Errors. Update: Customer Service offered assistance shortly after my first review. I decided to wait until right after my next attempted use so they could more easily troubleshoot the glitch. This time it worked flawlessly just like it always used to. BTW I’ve been exclusively using the same station since COVID-19 hit. Original 2 Star Review: It worked great for maybe 9 months but it fails to complete the transaction for the last two months. It even failed once after unlocking my pump. Luckily I spotted the app error before driving away.

Can’t use it.. I downloaded the app right as the rewards quit. I used the normal rewards every week with my job causing me to travel a lot. Now I go to use this new app and get it all set up. I went to a local bp station and went to log in. I had no issues logging in. Once I logged in and proceeded to pay it told me I wasn’t at a bp station. The bp station was 100 yards down the road. So I got out and paid for the gas. Thru the reader and didn’t get a discount. Then out of curiosity I went down the road to the “gas station” location and found it to be a rev park with no gas station. The gas station was put in the system in the wrong area. So now it wants me to pay for my gas down the road from the gas station pick a pump and hope it’s open. Or let someone steal my gas. My company request we use Exxon since we get a discount with them but with the rewards I could get one with bp but now the gas card that I use doesn’t have 16 digits and it won’t let me load it I have to go to Exxon. I also know this has effected others in our company as well. Also I would get over 5 cent off every fill up when it was rewards but now I can only get 5 percent off. Go back to the old way it was more efficient and convenient.

Impossible to setup and then actually use. I really want to use this app due to the sheer number of BP stations around my house. My choices are Mobil or BP. The Mobil app works without issue but for the life of me, I can’t get the BP app to work at all. I even went online to create my account since the app refused to recognize my password. Then, after getting everything in order online, I returned to the app and was able to get in. But, once I tried to enter my payment method, it suddenly and unexpectedly tells me my “login is not complete” and offers three options: Retry, Call Us, or Log out”. Retry only brings me back to the same screen and I have no desire to place a call to deal with something that should be working. Huge fail on the part of the developer. Their call center must love the phone traffic this generates.

Not Worth the Hassle. As a product manager for a software company, I have dealt with my fair share of apps. I’m familiar with common bugs and issues and can usually navigate myself around them when they appear. I attempted at least a half dozen times to create a password for a new account unsuccessfully. I tried to sign in through Pay Pal and attempted to manually create a password. Neither worked. I attempted to use the “forgot password” function several times and it failed each time. The app insisted that I “could not use a previously used password” when, ironically, I was attempting to setup a password for the first time. In any case, I was never actually able to use the app so I cannot provide any insight to the functionality of the app itself. The fact that creating a new account from the app proved to be impossible for me earned this 1-star review.

I was skeptical, but it works well.. Our local BP station is pretty basic. I use it because I want gas with a better detergent than the Raceway gas. I’d used the previous BP rewards program and it never worked as the stations didn’t recognize my Amex card and as I don’t intend to carry around a separate reward card I only used it for my ‘play’ car which only gets gas once a month. However this app works really well recognizing the station and the pump right away. It unlocked the pump and processed the payment accurately and fast then sent an email receipt. I think I’ll be using it for all our gas locally. Going on a couple of road trips soon so will see if it continues to impress. Fingers crossed!

Three BP Locations, Three Failed Attempts to Pay. I had a reward on my American Express card with an incentive to use this app to pay for gas. I download it, added my card, and I drove to the nearest BP station that supported the pay feature. I got there and the app consistently would throw an error saying it “encountered an error” when I tapped the station I was at. I waited two days and then decided to try another BP that supported the lay feature. When I got there I was able to select the station and my pump, but when I selected my AmEx it would spin for a long time and then say “the transaction couldn’t be completed.” After that, I drove to my third BP station to try and redeem the offer that got me on this goose chase. I pulled into the station, tapped the station to confirm I was there, and BOOM - it encountered the same error as it did at the first station a few days ago. Irritated I drove to three different BPs and not one time would the app work correctly. I’m sticking with Speedway.

This app is deceitful!. If you look at the description, they make it look better than it is just to get you to sign up for their $0.99 per month subscription! In the beginning, they mention comparing prices within a 2 mile radius. But later down it says only 1/2 mile radius! Also, they only mention (in the beginning) a minimum of 8 gallons purchase each month to get the price match. Later down, it mentions that you must spend $100 on fuel in a calendar month to keep your $0.05/gallon discount! Which is it?! Please read the “Description” for apps. After reading this description, there is NO way that I am going to signup for their program. It’s not worth the subscription price..especially since the “price match” is UP TO $0.05…not just an automatic $0.05 off per gallon…which I think that if you are paying a subscription fee, that is the least they could do.

Not worth It. I consume a lot of gas. I have about 4 rewards programs I use—depending on where I am. Up front, I am put off by this loyalty program, because even I cannot commit to spend $100 at B/P in a month, without actually pulling over searching for a station, the driving out of my way just to be in pursuit of saving 5 cents per gallon by first spending $100. Other loyalty programs offered by Marathon, Shell, and Speedway offer 5 off every fill-up without requiring a minimum spend. Also, I find the app to be cumbersome and slow, due to all the time spent entering info at each fillup—instead of just being able to enter my phone number. Last time I visited, I was determined to get the app to work and earn points. So determined as I was, I sat in my car at the pump trying to make it work. After 15 minutes I screwed my gas cap back on and drove across the street to Speedway—where I was in & out in 3 minutes. Regarding the promo, “pay without leaving your car”, that is for dreamers…if I can sit in my car, who is pumping my gas??? A lot of hype in the advertising for a mediocre (at best) loyalty program.

Slightly disappointed. I liked the app & using it is very easy. The downfall of this app is that it takes extra money off the card to secure a payment. The example is if I put the exact amount of cash on a pre paid card...the BP app will take the entire funds to secure the payment. Just to let you know...I wasn’t able to get any gas at all afterwards. That’s totally not fair or right!! The funds eventually appeared back on the card but I wasn’t able to use the card because the same thing would happen again. So instead...I should have just used cash from the very beginning. This needs to be fixed or adjusted somehow or some type of way so that stuff like this will not continue when you’re down to your last & just want to get gas.

Good APP if you’re just buying gas… but…. This app is good for a couple of reasons, but is bad for those of us they are trying to advertise to. You say you want to give a discount to those of us in the military and first responders, and even though we are completely verified correctly by your app every single time, the app fails to update to give said discount, ever. I do appreciate the fact that I have been able to get gas from stations that have been closed, that’s nice. But to have been suckered to drive down the road a few extra miles to try and save money because you offer me a discount and the discount isn’t available because of your app, not ID me, is bad… especially since it’s been like this from the beginning for myself and all of my friends. I have chosen to just not drive out of my way for BP or actually use them for the sake of the advertisement for a bit now, but I still like the other features for the average person.

Loyal customer but I had it up to here. When this first came out I gave it the benefit of the doubt. Downloaded it put my new card which came right around the same time this dropped, everything was cool until I got to the gas station and sitting in the car for almost an half hour bc it wasn’t signing in and then when it did it wasn’t picking up the pump I was at so I deleted it that’s when everything else went crazy. Signed in went to put the card back in now it saying unable to add my payment method. I called them up explained the situation to be told to call my financial institution. Just to be told it might be there app. I don’t want to link my other credit card bc I get rewards with the card I’m tryna link I just hope they do an update so I’m can change my review until then this gets a 1 star

Won’t work if you already have a BP card. Keeps having “errors”, problems, linking issues or just won’t accept current BP card info. Took over two hours with 8 different staff and calls and still won’t link. I’m done! Update: the developer sent me a tech number. On hold 18 minutes then the person had such a heavy foreign accent it took for ever to understand. Then after all that they said consumers are having trouble with this as I understand it (explains long hold time to speak to someone) and they would “raise the complaint” I should know something in 4-5 days….still won’t work and another week without any saving……

Can’t link Bp Visa card to app. Ever since Bp visa Synchrony had to send me a new card because there was fraud , I can’t link my Bp rewards card to my new card ... also it’s the 5 th new card in 3 years ... triple encryption is useless. Back to the issue, I have called Synchrony Bank , My Bp rewards customer service , and Tech support . Everyone there is useless!!! It’s the worst customer service and Experience I’ve ever dealt with! I have over 12 hours being on hold and dealing with everyone and no one there is competent to solve the dam problem! They told me 3 times will fix it with in 5 days and then you never hear back fro. Them ... if I don’t hear from them today I will switch all my business to Shell and Mobil apps - I have them both now no dam issues! Please hire a IT Tech that actually can solve the issue because your current staff is the worse

Great (when it works) but zero customer support. The app is great when it works, incentivizing payment with the app. I consider BP a premium product and the ability to pay without leaving my car seems like a premium idea. Unfortunately at several stations I get a “technical issues” error and can’t pay with the app. You get a discount using a linked card, but it’s less than half the discount of using a linked card through the app (5c versus 11c). There’s zero customer support for the app. Emails say you get a reply in 12 business hours, but my email from this weekend hasn’t been answered three full business days later. It’s a shame that it’s making me think less of the product as a whole because of that lack of standing behind the product.

Doesn’t Work with BP Card. Update: This app is hit or miss. It now works with the BP credit card. One night I went to 4 different BP stations, all listed in the app as accepting app transactions, before finding one that I could actually use with the app. Overall, I’ve had more positive experiences than negative ones but I was expecting so much more. Previous: I made the decision to get this app and card after my credit card information was stolen at a pump. I liked the not having to insert the card. I used the app with another card and it worked like a dream. I get the BP 2 weeks later. It took days to be able to add it to the app. I called BPme and was told they’d escalate it but I’d have to wait 2-3 days. No response. I figured out on my own you have to call to activate it, which I did immediately when I got the card, but then you also have to activate it in the bank’s app which no one told me. Now, the card’s on the app and I’m at the gas station. The bank blocks the transaction. I call the bank and they say it’s the pump. I go another pump and I don’t get the 30 cents discount. I call the BPme app people and am told to physically use the card at the pump. The whole point of this was to not have to do that. However, I still don’t get the discount. I’m told they are escalating the issue but I’ll have to wait 5-7 days for a response. This whole experience was a waste of time and a tap on my credit.

New BP rewards program registration. Tried multiple times to re-register for the widely anticipated NEW and IMPROVED app without success. It is a circular firing squad, poorly designed and explained directions. New app and old app look the same. You are given several options on the first screen, register, register with PayPal, or already have an account? Well are we to register for the new app or are we already an account holder? I tried all 3 options (including PayPal). The PayPal option bounced back and forth between the two apps, not letting me confirm at BP. The already an account holder option wouldn’t confirm either but would pop an error message saying not connected to internet, try later. Not true. When this app was originally released I had multiple issues also and finally gave up trying to use the new conveniences from BP. Thanks for nothing.

I’d rather eat glass than set up this app again. Possibly the singular worst setup experience I’ve ever had on iOS. The app link to email doesn’t work, the app link from email back doesn’t work. The password entry screen has no way to reload if it freezes. There is no paste functionality in the CC entry screen. I guarantee this was not worth the $10 credit I was offered to sign in. I can only hope the usage experience is better. If it is, I’ll add star(s) back. Update - used the app for the first time. Had to drive to two different pumps to make it work as the first pump timed out (hung in the "waiting" mode while trying to select a grade) and was unusable. Second pump worked, luckily the station was empty or the failure would have been really annoying and awkward. The pump was still out if service when I left after filling up 5 min later.

BP Fleet Cards and Cash Not Accepted. They won’t even accept their own BP fleet cards? Unacceptable since linking a card is now a requirement. The previous rewards system was much better as it could be used independent of a linked credit card. This one is virtually unusable for me now unless I’m driving my wife’s car, since my day to day vehicle is a company car. At the very least the app should allow one to choose to pay at the pump so the customer can swipe whatever card they want (like a fleet card) or even pay cash if they want. The previous reward program often had me willing to go out of my way a little to fill up at a BP (probably 3 out of 4 times). This new rewards has made me not care at all if I go to a BP or not. Maybe it’s time to switch to another fleet card that offers rewards for using theirs at their stations? I’ll wait a couple more months to see if BP gets their act together and stops penalizing fleet card users or people who prefer to pay with cash.

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Great when it works. Nice... when it works, which in my experience so far is only about 50% of the time. When it doesn’t work I get out of my vehicle and insert my credit card the old fashioned way (before BPme). Fortunately, it recognizes my 5 cents discount, which is good, but that transaction never show up in my history. I've been using the app for about 3 months now. I've also had to re-add my credit card at least twice. When it does work, I love it, it's very convenient. Please get these bugs fixed!

Trash. This app is the deep water horizon of apps . An absolute disaster. Never works . You go to login it and it says the login can’t be completed even though the user name and password are correct. I’ve uninstalled it and reinstalled it several times . You can occasionally get it to work by logging in and out 10 times but what’s the point of that?! I pay for the price match and can’t even use it because I can never get in the app. Also the few times I’ve got the app to work it never takes any amount of money. The price match only goes up to two miles. What happens if there’s only one other gas station and it’s the same price? Needs a larger radius for people who live in the middle of nowhere

Good app overall. Could benefit from MPG log. After setup, the app is quick and easy to use. After filling up yesterday, I was thinking it would be cool if the app had a tracker/log for mileage and MPG...It would make the app more versatile. (I have 4 vehicles, so it would be nice to have a way to track multiple vehicles...nothing complicated...just a simple interface would be nice.) Otherwise, this app does exactly what it needs to do—pay for fuel and provides a nice little fuel discount.

BP app. Great when it works. It has been over a week since the app last worked. Called support and was told it would be fixed in a day. That was over a week ago. Months later and the app is still not working. Support has no update of when it will be fixed. Solution given was to go inside to put in loyalty number. Problem is that the people inside have no idea and an not help. A complete waste of time with no rewards able o be given that were earned!

Good when it works. App was updated 4 months ago! I agree with the review from March 4 about the app working for awhile. Then, all of a sudden it stops using your linked payment information! The app still shows closest BP stations and your total rewards. It even adds rewards when you use your linked credit card at the pump or login at the pump using your phone number or other rewards information! But the app stopped working with ANY of my payment cards! I have entered the information manually several times now but I get the same error message that the app cannot add that card please try another one. The website works just fine, so far! Please fix the app so it will accept and keep payment information!

Fixed! Thanks BP!. PREVIOUS REVIEW - Something has gone terribly wrong! I’ve been using the BP app for a couple of years and I loved it! In the past 2 to 3 weeks every time I go to open the app it cannot find me or my account for several minutes to 10 minutes. It sits and thinks and thinks and thinks, and then all of a sudden my info pops up. Who wants to sit at the gas pump for 10 minutes waiting for your app to load? Again, this app was phenomenal. I used it all the time and loved it. Hey, BP me, fix the issue or I’m going to use my gasbuddy app. It’s a lot of work for five cents!The convenience is gone! I’ve logged in online and check my account and everything is fine. I deleted the app and reinstalled. Same issues leg times are about 10 minutes to load my payment my history find a station etc. etc.

All it does is crash. I’ve been using the app for quite some time and while there have been minor glitches it’s been mostly okay. Until a few days ago. Now no matter what I do, the app crashes. I’ve tried deleting and reinstalling, rebooting my phone, and everything else. Nothing helps. I open the app and it hangs and crashes. I can’t use it to get gas and I’ll be traveling soon and it’s useless to me if I can’t use it on my phone. The last update seems to have rendered it useless on my phone for some unknown reason. And yes, I’m updated to the very newest iOS.

App doesn’t give rewards. I’ve been a BP member since it was Amoco!!! When they changed to BP the rewards started, it was cool to get a break from High gas prices..... But now they got rid of the 5cent Per gallon!!!! For this BPme!!!! App works fine, but my initial 15 cents plus 5cents are not been given to me!?!?!?!? I’ve spend over $200 in one month still no reward!!!! I’ve called There number just to stay on hold for an hour!!!! And nobody answers!!!!!! I’ve email them numerous of time!!! Still no reply!!! Time to change gas?!?! They no the only one that gives rewards!!!!! Update!! They finally email me after this review!! Giving me the information that I already know!!!!! Well that’s not the story here?? I’m not receiving any discount at the pump!?!? I just fill up again right after this email and there’s NO 5cent discount?????

Decent app - convenient. Good app. Easy to use and pay. Would be better if you could see current station gas prices within the app. Still have to rely on GasBuddy for crowdsourced pricing but would be great to get this info straight from the source. Also would be a great incentive to use the app if it automatically price matched with the lowest BP station price within a certain radius (15-20miles?). So I could stop at my closer station and still get the price 10 minutes down the road.

Good, but improvements could help. Overall, I love being able to use the app on my phone instead of at the pump, especially when the weather is bad. One enhancement would be the ability to add favorites. I almost always get gas from the same station. It’s annoying to have it have to find my station when it’s almost always the same. Also, some kind of BPfamily would be nice. My husband and I always have rewards but because of my daughters car and miles driven, she doesn’t. Some way to earn and redeem rewards as a family but still have individual access/accounts would be great!

Absolutely horrible. The whole process is convoluted. First the amount of security in this app, exceeds my banking app. A 10 character password followed by MFA via text and then a pin. Simply ridiculous. Then, I have to sit in my car and hope I have good signal in order to start fueling. That took almost 2 minutes just me sitting in my car waiting for the app. There are some things that aren’t optimized by using a phone and paying for gas is one of them. Do you know how easy Shell makes it? All you do is swipe your credit card and boom the rewards are there. I only downloaded this app because Amex had a discount promo. I will be deleting it and use Shell exclusively from now on - it is so much easier to use.

Removing this app. There is nothing good I can say about this application. Signed up through GasBuddy. The extra money off from GasBuddy did not work. Ok, fine. I get to the pump and attempt to add a credit card so I can pay for gas. Doesn’t work. I tried again, didn’t work. Tried to use my credit card at the pump, that didn’t work either. Gave up and went to the gas station I already had a loyalty membership with which is five miles closer to my home. While I was at the bp pump I saw that all new members should get the same extra money off as the GasBuddy discount, but this was not applied to my account. I am canceling. I don’t need my card attached to yet another account that could randomly pilfer money from me.

Does not work. This is useless and false advertising! The station locator shows that all gas stations works with the app. Stopped at the gas station i usually go to, opened app, selected pump and have verification to use the pump.....but the pump is not activated. Tried a second time - same thing. I drove to the next pump, same thing. After I went to the third pump, I walked inside the store just to find out - “THE APP DOES NOT WORK HERE BUT YOU CAN STILL SWIPE YOUR CARD THAT YOU SETUP YOUR ACCOUNT WITH AND IT WILL RECOGNIZE YOUR REWARDS” Well guess what , when you use a virtual number from CAPITAL ONE (for obvious online security reasons), the pump wont recognize your card , therefore my $47 purchase was in vain. Why roll this program out ... if it is this useless?!! And why do false advertising stating that the app works there .... when it really does not activate the pump for usage AT ALL!!?? Absolutely false advertising and poorly planned and rolled out. I see the potential but this is very frustrating !! How can we find out which gas stations REALLY work using this app and not just pretend they do?

Great app to me!. Not sure how it’s not working for other people. But, the app works just fine with me. Also, when you’re using the map to find a gas station to pay for gas through the app. You have to look for the gas station with a rectangle symbol sitting on the location and the words “BP Me” to actually use the app to pay for gas. App seems to work fine so if you follow those instructions while using the app. You will be ok. Everybody else is trying to give negative reviews and probably didn’t pay attention to detail.

AWFUL NEW PLATFORM!!!!. This new app platform STINKS!! Rarely has a pump/station recognized the app. When it does, either I get a technical problem error or it says my card had been declined. I’ve checked with my bank they say the declination is not on their end. I also have a separate gas card for my work car and the app won’t accept the input to be kept in my profile. Since the roll out of this app I have yet to be successful in making a purchase thorough it. I have inputted my number at the pump as a fallback but don’t see that my account had been credited. I could go on and on about how bad this new platform is but I have better uses of my time. One star rating is a compliment from what I have experienced

Ease and versatility. Easy enough to use. Set up several cards in App and easy to select one before each purchase. Receipt is automatic in App. Tracks points to App account regardless of which card you use. Good job here! Update: I just discovered BP doesn't want to continue showing appreciation to return customers and are scrapping the reward perks. Evidently I posted the rave review prematurely, because the reason I liked the app is going to be irrelevant. That is what I expect from big corporate execs that are out of touch with real people (AKA paying customers).

Never work a single time. I have attempted to use app at a BP gas station for more than a couple of times. It found the pump alright; it was trying to go through the transaction using the credit card linked to the app but eventually there were errors indicated in the app time after time after time. After redoing 7 times, I gave up and paid with my normal way of inserting my credit card to pay for the gas at the pump. I saw that there were 7 pending $1 pending charge in my American Express account for the 7 attempts. It was the same when I tried it two weeks ago. This app have never worked for me. I don’t know how others could make their apps work for them at the BP gas stations

Used to work. I’ve had this app for a few years and although it was cumbersome, it worked and combined with my BP card I would automatically get $0.15/gallon off each fill up. Recently my card expired and when I tried to update the payment info, it got hung up and never would take the new card. Figured a new app version would help, or a chat with tech support, but no dice. Last person I spoke with at tech support said it would be fixed by mid July. It’s early August and still not fixed. I’ve even updated to the latest iOS and that didn’t help. Even when it worked, it’s still quite a pain. Back in the 1990s Mobil had a “speed pass” key fob thing and it worked in seconds, was linked to your credit card, super easy. With this app, you have to get your phone out, open the app, choose a pump on the app, wait, confirm payment info, wait, and then the pump gets activated. Good idea but too many steps.

Love the savings. Love the app!!! It is about time that an app is created this quick an efficiently however, only thing I would love see change or added is that when pumping gas it doesn’t allow you to select the amount of money you would like to pay if you do not want to fill up and if the employee or yourself isn’t paying attention it will end up filling it up when maybe you meant to fill up $20 or so. Besides this I enjoy it very much and hope this gets added soon.

Pretty good. The app is a great concept that is executed pretty well. The only reason I don’t give it five stars is the fact that occasionally he can’t seem to find my location. I’ll be in the parking lot of the gas station ready to pump gas and it tells me something to the effect of “can not find station” And then he will tell me that the closest station is the station where I’m currently parked. I don’t know if that’s the app or my phone or my network. Are usually turn my phone off and turn it back on and it works. That’s only happened a couple times so overall I’m very happy with the app

Card linked= rewards without using app. I just used my BPme rewards account for 1st time. I linked my card on the app couple days ago. I used that same card I linked on the app in the store for the gas and other items. Takes your discount per gallon off with whatever card you have had set up in app previously. You don’t need to pay on the app when you pull up to get rewards, just an FYI !

Excellent BP App. Bp is an excellent app… I’m not only save five cents per gallon but I get to use my rewards when I earned them! I just put gas at the BP gas station and I gave three people your app information! Maybe BP needs to find out from the owners of the gas station and let them know to basically advertise your five cents per gallon off! Also… Thank you for allowing us to put our card and selecting and for me to get back in the carI feeling so safe putting gas even if it’s at night time! All the best Ivette

Nice concept.... I like the app and the ability to receive rewards. However, I received a fraud alert message on the BPMe app 5 months AFTER I had been using it at one particular gas station in St. Louis. First of all, why on earth did it take soooo long to notify me of a “potential” fraud? Secondly, after customer support “fixed” the issue and updated my home address and with my bank, I relocated to a different state. I was still receiving the fraud alert message forcing me to manually use my debit card, thus not being able to take advantage of the rewards program. I’m STILL not able to use my debit card, I’ve had to link my PayPal account to the app in order to use it. Very frustrating! 🤦🏾‍♀️

So simple and user friendly. Downloaded this App to get a one time CC perk and now using it regularly. Offered a 5 cents per gallon discount to start. If you spend $100 in a month you get the discount for the next month. Visual that shows where you are to the goal as well. When you stop at station with “enabled” pumps you can order your gas from inside your car, select pump and payment method and pump adjusts prices, leave phone in car and get out to pump. Has receipts too if you need them.

Worst app ever developed!!!!. This is by far the worst app that has ever been developed, EVER! It worked fine when it first came out and my wife and I were able to link our existing BP cards to the BPMe App. However, when we got new cards from BP, the app refused to allow us to connect those cards to the application. When we called customer care to try and get some resolution, they kept pointing fingers at everybody else. Nobody wanted to help me! I was given six different 800 numbers to call! Six! Nobody at any of those six customer care numbers could help me. The app is still useless and I think I’ll shred my BP card! Don’t start using this app! Save yourself the trouble.

50/50. So far so good, super easy to pull up and unlock the pump. I hate having to go inside to prepay, this keeps everything super simple!!! And simple rewards every time, no more waiting to use 1 reward every few months. I have only 2 issues..... not every station is the same. 1 station I visit debits my account $100 every time I use the app, I then have to wait several days for the proper monetary transaction to process. Secondly, if you are planning to go inside for a purchase, you have to pay for that separately. I would prefer being able to unlock at the pump, and include my pop, snacks purchase on the same ticket.

What Took Me So Long. This is such a good app. My husband has been using it for years and I have seen the convenience of not having to have cash on hand, not giving your credit or debit card to anyone out of fear. I just pull up app, pull up station, select pump n the app does the rest- fast and easy. I, for the life of me, don’t know what took me so long in using this app. N the rewards-right on app to use. I highly recommend this app to all BP users.

Decent App. It’s an okay app! Took me forever set up, and when i finally got things working I was still very confused on how it worked! Love the concept of not having to so hand to hand payment, especially during this time, but I don’t like that you can not choose your gas amount! I live in a state where gas stations are full service so my gas is pumped for me! The attendants will often walk away to help other customers, so if you’re not paying attention you could end up with a full tank when all you wanted was 20 worth of gas!!!!!! I will only be using the app when I know I’m going to fill up!! If I can’t punch in the amount I want, it’s useless!

Not working when adding a new card. I was at the pump to fill up gas today. For some weird reason the Amex card I stored in the app before was gone. I did not know what’s happened thought it was erased maybe due to this app’s recent update. I thought it’s not that of a big deal then I can simply just re-add the card back to the app to pay. Then I figured I was totally wrong. At the pump, I tried to add my Amex card more than 20 times, every time it will say “there’s something wrong” so the card cannot be added for payment. This is so embarrassing that I had to pull my car to the parking lot and play with this dumb app thought that was something I did wrong. BP, just fire the ones designed this app then you won’t lose business with ordinary customers. Thank you!

Hangs on applying rewards and unlocking pump!. I’ve tried this app multiple times and each time it get to authorizing, puts through the initial request to my debit card, and then gets stuck on “applying rewards… unlocking your pump…” I’ve tried waiting (after 5 minutes it was still “applying rewards” and “unlocking pump”), I’ve tried killing the app and starting over, I’ve tried rebooting my phone, and nothing seems to get it past “applying rewards…unlocking your pump…” Sure I want cheaper gas but I don’t want to wait at the pump all day HOPING I can get it. Note: this is the only app that seems to have delay problems; I don’t believe it’s with my wireless network because the rest of my apps don’t experience any issues.

New App 👎🏻👎🏻👎🏻. I loved the old app. I never ever had a problem with it. First, when I installed the new app it did load correctly and it took numerous calls to even get it installed. Second, it took over 2 months for me to be able to use the new app because it would not let me use my BP credit card. Third, I was using the app and not getting my credits. Forth, is now when I use the app with my BP credit card I’m charged the credit card price instead of the cash. I went back to just using my credit card and deleting the app. The customer service is horrible and no one gives you the same answer or even helps you. It is much easier using the credit card. Sad because I use to love using the app.

If there’s a way to use the app without storing a credit or debit card, I’m all for it. I think this app would be much more beneficial if you could get rewards without having to store your debit or credit card information. In today’s world, you shouldn’t have to store your credit or debit card information to get maximum rewards for using a product. This is why this app and service get one star. If you can utilize the app and get rewards for using it without storing the information, I’d give it a much better review and would utilize the service. I’m still trying to find out how you can do that. I haven’t been able to yet, until then, it gets one star. I will update after I get an answer from BP and utilize the service.

Performance issues with new app. The latest version of this app has all sorts of performance issues on my device (iPhone 12, latest iOS). It also logged me out of my account and the login screens don’t support password reset for a phone login. Tried logging in with an email but it asked me to register a phone number, and then told me I can’t use it because the phone number is in use with another account. So this app is basically useless because I can’t log in. I used to rave about this app but no longer… It’s a disaster. Did a new product manager get a hold of it?

Connection problems. I choose 5 stars when everything was going good but recently I get all the way to the paying part and it says there is technical difficulties and can’t continue. I can cancel on the gas pump and put in my phone number to get my 5 cents off but I’d much prefer not to have to put in my card or walk inside pay. I would love this to be fixed soon. For this it is a 3 star very aggregating that I can’t get it to work right.

Concept good. Overall like the design, process, and capabilities. Beware that if you don’t use the BP card, the app submits the transaction to your card company as a manual transaction that for me at least is frequently blocked as fraud. The process fails but does not tell you why. I figure it out when I get the fraud card services calling me. This occurs with one card at least 30 percent of the time which is causing me to not make the effort to seek out a BP station. Please BP, update the technology to leverage Apple/Android pay I think it would be a cheaper transaction than manual as well.

Easy to use, but what’s the point?. It’s a well designed app- easy to use and makes paying for gas slightly faster than using a card at the pump. However, if I have to spend $100 a month just to maintain the 5 cents off a gallon discount, what’s the point in using this app? Anyone can open up GasBuddy and find a cheaper gas station and get cash back on gas purchases. Paying $1 a month for price comparison seems like a total waste of money too- again, just open up GasBuddy and do the comparison yourself. There needs to be a clearer value proposition to using this app. I signed up for the 50 cents off a gallon sign up promo, but I don’t think I’ll use the app once I use that discount.

BPme. I use it every week, but it just doesn’t flow. You should not have to go back a screen. Routinely, you don’t need to review the details of your credit card. I do have a charge card, in addition to PayPal, but I have the card selected as default card. It takes too long for the app to process to the check mark, before you send all the information to BP. Time how long it takes from start to when your service man is able to start fueling. Having previously used Cumberland Farms, I believe their app is faster.

Could be better. If they really wanted to make this better they could have it so you could see how much your purchase was, how many gallons you bought and price per gallon just like a receipt so when you go to a station that is out of receipt paper or it’s jammed and not printing for some reason the last thing I want to do when in a hurry is have to walk inside and wait while someone buys lottery tickets or a cigarettes. It seems more and more often it says see the clerk for receipt, it could be texted or at least have on the app I could see all the info.

New App, No Points, Jo Rewards, No Cust Service. Are used to love going to BP, especially because I got BP rewards & use Gas Buggy & it is Highly featured in GETUPSIDe app. Plus, excited with the Nistalgia of Amaco Resurgence in Chicagoland. However this new App, I have filled up 10 time not one point, not one cent off. The app has all my pertinent info, I put my rewards in at pump or desk: nothing. Tried calling ‘customer service’, no humans, all automation, all on hold, no remedy. If someone reaches out to me and get my Rewards active on account & app. Till the , I’m frustrated & done, will but be Fueling & Purchasing elsewhere until Someone contacts me & fixes this issue. If so I’ll change this review. If nobody reaches out to fix this issue, then anyone who can read this take heed & BP deserves the 1star along with the absent customer service.

Very Convenient. I find the app to be a convenient method to find BP gas stations and pay for fuel. I would like to be able to use Harris Teeter fuel reward points when using the app to pay for gas. I would also like to be able to add BP gift cards as a payment method. I’ve used $75 in gift cards last week and my driving pattern will be like this for a few weeks, but not being able to link the cards doesn’t allow me to take advantage of the discount when using the app.

What is the point of this app?. 1. Cannot pay with app because every time there are “technical difficulties “ so I have to enter my phone number & then physically swipe my linked card. The whole point of linking a card should be that I don’t have to carry it! 2. Cannot view prices on the map for area stations. 3. Emailed a receipt to have a purchase credited (see #1 above), 2 weeks later they still haven’t figured it out. So…other than tracking your purchases, I have yet to figure out what the purpose of this app is. I’ll give it 30 days and if it’s not working then I see no reason to use up valuable space on my phone. If you ever get it working properly, I’ll be happy to update my review.

Annoyed. This app has a lot of potential but I think it should have been further developed and tested before being released. There’s no option for me to remove the card I have linked to the account and the reward amounts seem to fluctuate. After my first pump I had 4cents in rewards, second pump gave me 6cents but the 3rd pump brought it back down to 4cents. Rewarding is unclear and I’d honestly just rather delete the app but without an option to remove my card first it’s as if they’re locking you in. It’s also annoying to have to punch in the 4 digit pin every single time. The app already has my Touch ID linked so why do I still have to enter the pin? It’s annoying and not practical when you’re in a rush.

Does it really save $ ?. I’ve used this app since it came out. Lately noticed a trend that I disagree with. With BP closing lots of gas stations, the few that are left in my area are charging a $0.10 fee for credit. So I use the app to save $0.05 but I get hit with a $0.10 charge per gallon for using credit. Ultimately I get penalized for using the app, in the tune of $0.05 per gallon. I’m better off just using my debit card and getting charged for the cash prize. Come on BP this is not how you do a rewards program to increase customer loyalty. I sent an inquiry to BP and was told that I got my $0.05 off and there was no issue. Missed my whole point. Oh well, I guess I will be a Shell customer going forward.

Works very well.. The BP app does what it needs to. I found the station finder helpful while on vacation in an unfamiliar area. You can access your past transactions and add car washes at some stations. Occasionally it will have issues finalizing payment, but the app informs of this and tells you it’s ok to leave the station as they continue to attempt payment. It has always been taken care of by the time I get home. All in all a good app.

Way too poorly made. When the app works, it’s nice to sometimes save some money on gas, but more often than not, the app has issues. Between the pump not pumping after being unlocked, and the app thinking you’re not at a BP when you are, more often than not, this app is just a letdown. The fact that on their own map, their locations aren’t accurate, and there’s no way to bypass the location check to apply your rewards has made me lose faith in BPs ability to provide even basic conveniences. After using this app and seeing how horribly thrown together it is, I feel like I’ll be specifically avoiding BP gas stations in the future.

App is useless to use. I have never been able to get the app to work at the pump. It can’t be used to pay for gas because BP is not able to be housed in the digital wallet on the iPhone. There are many areas that have dead zones for cell service and the app won’t open when that happens. Even in areas where there is cell service the app does not work. I have filled up several times and lose out on the rewards because the app is useless. Go back to having it linked to your bp card and get the discounts that way. I may just cancel my cc anyway because so many stations have closed ,are hard to find or the station is now another brand.

BP gas. My F-250 SD super cab with 8 ft bed 6.2L and gets roughly 750 miles on a tank of BP 87 Octane. Shell 87 is the next with over 700 miles. Walmart 87 and got 520 miles. BP gets me 15 mpg half city driving and the other highway. Colorado to Florida 3 times this last year mostly She’ll on interstate and Florida BP. I think some of it today’s engine are more scientific and need better gas:) PS. How about putting E85 at all BP stations? PS. You know flex fuel vehicles running E85 produce less emissions? Easily pass smog emissions if properly tuned? PS I got 2 E85 ( drag week cars ) vehicles and 1 Flex fuel PS Instead like VP racing fuel...how about BP E85 pump gas:)

Won’t accept BP card as payment. I looked forward to using this app when it came out I entered my BP card, bought gas, and was impressed with how slick it was. Then I got an email thanking me for getting the app, and saying I was almost done, I just needed to enter payment info. Hmm. Odd, since I'd already done that and purchased gas with it. The next time I tried to use it, the only option for payment was my paypal account. I attempted to add my BP card, both by scanning it and by manually entering the account info. No matter what I tried, all I ever got was an error message (see below). I deleted the app, reloaded it, and tried again, only to get the same result. I’ve tried calling and emailing and cannot talk to a human. I give up.

Great idea but needs improvement. The concept is great when you think of all the card skimmers out there. I read the reviews and figured I would try it anyway. I really like the app and concept however it’s very slow. The last time I tried using it, I was sitting next to the pump and it was showing me that i wasn’t near the station. Maybe it was a one time glitch. Either way I will continue to use it as I like the feeling I don’t have to swipe my card.

Debit card is credit price on the app. I recently emailed BP about why I’m paying credit card prices at the pump even though I have my debit card on file. The pump says debit same as cash. They responded and said it will be a credit card purchase. That’s a sham to people using the app if they have a debit card on file and expecting the cash price. I hope others are paying attention to the pump price. There’s a big difference in prices between the two. I won’t be using the app anymore, I will just swipe my card to save a lot more money. I’m only giving 3 stars, I like the app function but poor options on allowing a debit card use to get the cash price.

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BPme: BP & Amoco Gas Rewards 5.39.11 Tips, Tricks, Cheats and Rules

What do you think of the BPme: BP & Amoco Gas Rewards app? Can you share your complaints, experiences, or thoughts about the application with BP North America and other users?

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BPme: BP & Amoco Gas Rewards 5.39.11 Apps Screenshots & Images

BPme: BP & Amoco Gas Rewards iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 5.39.11
Play Store com.bp.mobile.bpme.us
Compatibility iOS 14.0 or later

BPme: BP & Amoco Gas Rewards (Versiyon 5.39.11) Install & Download

The application BPme: BP & Amoco Gas Rewards was published in the category Navigation on 14 February 2018, Wednesday and was developed by BP North America [Developer ID: 1156197022]. This program file size is 142.4 MB. This app has been rated by 70,057 users and has a rating of 4.7 out of 5. BPme: BP & Amoco Gas Rewards - Navigation app posted on 25 January 2024, Thursday current version is 5.39.11 and works well on iOS 14.0 and higher versions. Google Play ID: com.bp.mobile.bpme.us. Languages supported by the app:

NL EN Download & Install Now!
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BPme: BP & Amoco Gas Rewards App Customer Service, Editor Notes:

This version includes a few bug fixes and minor enhancements. password-less login

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Find on this site the customer service details of BPme: BP & Amoco Gas Rewards. Besides contact details, the page also offers a brief overview of the digital toy company.

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