VTech KidiConnect™ App Reviews

VERSION
1.16.3804
SCORE
1.8
TOTAL RATINGS
738
PRICE
Free

VTech KidiConnect™ App Description & Overview

What is vtech kidiconnect™ app? KidiConnect™ lets you keep in touch with your child even when you are away from home.

With KidiConnect™ kids can share messages using a compatible VTech toy. All contacts must be approved by parents before any communication can take place so parents will have peace of mind knowing their child is in a kid-safe environment.

NOTE: KidiConnect™ is meant for communication with compatible VTech toys. You cannot use it to send messages to adults or children who do not have a compatible device.


Why Use KidiConnect™?

• Stay Connected with Your Child Anytime, Anywhere. KidiConnect™ uses an Internet connection to let you communicate with your child even when you are away from home - anywhere in the world. Parents can also add family members and friends to the child's contact list, so grandparents can stay close too.
• Kid Friendly. All contacts must be approved by parents before communication can take place. Users who are not on a child's contact list cannot contact your child.
• Good For All Ages! Even the youngest kids can use KidiConnect™ to share voice messages, photos, drawings, stickers, and pre-recorded messages. And as children grow, they will be able to share text messages too!
• Group Chat. With Group Chat, your child can communicate and share with multiple family members or friends at the same time.
• It's Fun! You can customize your KidiConnect™ avatar with your photo, or choose one of several cartoon designs. There are also fun stickers and pre-recorded messages. Your child can even use the voice changer to record a robot voice or a mouse voice!


Using KidiConnect™

Parents:
Please register your child's VTech device before downloading this app. This will create a Learning Lodge® Family Account, which one parent can use to log in to this app. That parent will be in charge of the child's contact list and can use this app to send or approve friend requests on their child's behalf.
The other parent will have to sign up for a separate Learning Lodge® account and be added to the family like any other relative.

Relatives:
You must get parental approval before you can contact a child. Once you've signed up for a Learning Lodge® account, send the child's parents a request to join their family.

* KidiConnect™ works with KidiBuzz™ and other VTech devices which support KidiConnect™ or VTech Kid Connect™.

For more details about VTech, please visit our website:
http://www.vtechkids.com/

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App Name VTech KidiConnect™
Category Social Networking
Published
Updated 16 February 2021, Tuesday
File Size 85.67 MB

VTech KidiConnect™ Comments & Reviews 2024

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Wow!. I can’t do anything with this app because it says the internet connection has failed. But my internet at my house was still working perfectly! I think you have to have a certain type of phone to get the app to work. Please make this app better!

Servers go down for DAYS. We purchased the vtech kid phones just so my kids could message us. Here are the issues we have experienced in the past 10 days using this app with the vtech phones and our iPhones. 1. This app kept showing a loading spinning sign that took hours before we could sign up 2. I will send messages to my daughters phone and she doesn’t always get them. (Yes we are connected to WiFi so it isn’t user error) 3. The servers were down for 4 days- no communication from the app service- it would have been at least decent customer service if we would have received an email share they were going to be down or would be back up in x amount of days. After googling the issue it looks like they go down for weeks at a time. 4. Now my daughter can send messages but on the other end on our phone we just have the spinning thing and can not see her message.

Makes me sad. I was finally able to connect with my nieces using this, and now for the past few weeks, maybe even a month now, it just keeps crashing. It won’t open and won’t work at all and I can’t message with my nieces. This makes me sad, because I was really looking forward to having a way to communicate with them directly and this does not work on my phone as well as on their devices. To the people who created this, PLEASE fix these issues. I check everyday to see if the app will open and it just keeps crashing. People spend good money on this product and for it to not even work is a huge disappointment. Please do something to address these issues.

DONT BUY. I wish I would read these reviews before I got them I read some on Walmart but should came here cause like most my issues are the same. I get notification my daughter sent me something and she be so excited but I click it and there is nothing there I have to play it off like thank u baby mommy loves it. She is only 4 so can’t see the crap this thing turned out to be for $80 it should be totally Functionable heck we only had it for a couple of hours . If I can get her to find a new toy I’m taking this back. VERY DISAPPOINTED IN THE COMPANY

Waste of time. Over half of the messages my daughter sends to me or other family members are not received. We all get notifications that we have a message, open our app- then NOTHING. She’s frustrated, we are all frustrated. This is supposed to be family-friendly. It has been an absolute struggle. I wish it worked because the idea is so cute. The 1/5 times it works she loves it. She has to read over my shoulder and cross her fingers that her little texts go through. Such a shame. Looks like it has been an issue for over a year from these reviews and still hasn’t been fixed. Bad business.

Biggest headache. I never would have bought these stupid phones if I had known what a headache this stupid app was going to be. I hear whining all day long as they spent their hard-earned money to buy these and they don’t work half the time. Great idea, terrible implementation, and it seems like they just don’t care that they did a terrible job and have no plans to fix anything.

Don’t waste your money. My daughter got this thing for her son... I downloaded this app to my phone and I can’t even get passed the registration because it says my password does not match.. I have tried many many various combinations, numbers, letters and symbols, had someone stand over my shoulder to make sure that there were no mistakes and still says no match so still can’t get passed registration. Sent email for possible reset and been waiting an hour for password reset.

Issues at first. I won’t lie I was very unhappy at first with the app. After reinstalling over and over though it seems to do fine now. Keeps me in contact with my daughter. It has a lot of bad reviews and I can understand why but it has been working great for me for months now. I use an iPhone 7plus

Poor Performance. My daughter got a kidibuzz for Christmas thinking she was going to be able to text and communicate with mom and dad. To our disappointment this is only possible after adult registration of the device for $.50 (rude) and downloading the app, not to mention the requirement for multiple adults to download the app to at minimum send painted pictures back and forth. No but 1 week later the app totally crashed right before my husband left town, completely defeating the purpose of having a “cell phone” for a 6 yr old. Disappointed to say the least!

App is unusable, returning Vtech Kidibuzz to store. It’s literally impossible to sign up for an account for this app. Making the “messaging” feature of the Kidibuzz phone useless. After struggling forever to try and setup an account password (yes I met all their guidelines of lowercase, capital, and numbers. I finally got it to go through, just to tell me it could not let me log in and I’d have to reset my password. Tried using their “reset password” link and it never sent me an email to reset the password. It’s impossible for me to setup, and I was hoping I could get the grand parents on. If I can’t do it, they certainly won’t be able to. Luckily, I’m trying all this before actually giving the new unopened device to my daughter. So I’ll save her the heartache and return it to the store without her even seeing it. Save her the disappointment and me the headache. Vtech, get on the ball, read the comments and fix your issues.

Horrible UI & Service, Can’t Even Log In. Got a new device for my son for Christmas. Opened it up and it required an update straight off. The update wouldn’t install so went back and forth with vtech support for several weeks until they sent me a thumb drive with the update on it. Once that installed, was able to get on device but the UI is horrible and had to call in for support again just to figure out how to add contacts. Now, me nor any other family member can log in to the app via our mobile devices - it just keeps spinning and spinning and won’t allow anyone to log in. Vtech support says they can’t help. Do not buy! Very disappointed, not to mention how much time and money wasted on this.

Not Receiving Messages. It would be great if you released an update to make this work, so many people have complained and still nothing has been done to correct the problems. I am no longer getting messages from my children, which is ridiculous considering that’s what the purpose of buying TWO of these devices was. You’re ripping off people who have put out the money for your app to be dysfunctional. PLEASE FIX THIS!!!

This app is a failure. Usually only sends and receives messages when my child and I both have the app opened on our phones, which is a problem because when are we really going to have both our apps opened at the same time when we’re not together. Real disappointed that this app failure is making me regret my $99 purchase. It needs to be resolved ASAP because this feature was sold to us parents and VTECh really just stole our money by not giving us a working app.

Total crap. The problem is that the key thing the kids want to use is the KidiConnect application and it is total crap. Constantly asking for authorization and then won’t authorize. Give it some time and it starts working again for a while. We have two of them since I have twins and there has been probably 1 hour where both of these things have worked. Don’t waste your money on the toys let alone the application.

App does not work. My daughter was thrilled to get this device for her birthday and have a way she can communicate with approved friends and family members. Worked great for the first two days. On the third day, the app started to crash for every one and now it says “error” with every attempt to log in. I’ve deleted and re-downloaded the app and I still get the error message. My 5 year old is sad and can’t understand why mommy and other people aren’t responding to her messages.

Terrible app. Slow. Some random kid showed up in my list and I have no way to delete him. As we speak it’s inaccessible being “down for maintenance”. Even when it works they’ve disabled spell check so even sending a text is annoying. The app just feels like they had an idea and vaguely explained it to a computer engineering student and he did his best. Or maybe it was offshored to the lowest bidder. Whatever it is, there is nothing enjoyable about using this.

Unable to see messages - maybe found a fix?. We were having a big problem with the update. When a message was received on the app, we were unable to see the message. My daughter sent a message to “family” instead of an individual and it seemed to fix the bug!! We are able to see all messages again when sent to an individual or family.

Dumb!. Seriously if you are building an app for kids to be able to communicate with others, then make an app that is reliable! We got this for my daughter for Christmas it has been 24 hours and this app has crashed 13 times!!!! And half of the messages don’t send or receive. Not to mention About half of the time I pull it up it wants me to login again, the. Errors and crashes....I expected better things from V-tech! Very very disappointed!

IPHONE issues. I am having the same problem as everyone else. My daughter bought this with her own money to be able to talk to my husband and I. The fact you can't message with iPhone and I didn't figure that out until I paid the fifty cents started reading reviews because it doesn't work. The messages say they are there but when I open the app it just spins and says updating... Waist of her money we will be returning it.

Cute app. While I love the app, however the volume when listening to voice messages is way too low. I also suggest being able to change profile pictures so that the child will have facial recognition also if possible.

Not User Friendly. This is one of the worst apps I’ve used recently, unfortunately. My daughter was super excited to set this up, but it is very unintuitive and not user friendly. We can’t even figure out hot to link her to my parent account, even after it charged me to prove my age. So at this point we’ve spent over an hour trying to figure this out with no progress. It’s frustrating and if I had known how much of a hassle it would be, we probably would not have gotten our daughter the vetch phone.

Not worth money if bugs not fixed. Set this up and was okay still was figuring out how to work it then the next day try to open the app to add family and I can’t get in. Iv deleted the app and reloaded the app 3 times and still nothing. I’m not expecting it to be perfect but I’m expecting it to work for the price we pay. $100 for the phone, .50€ to prove I’m 18. And I can’t even use it cause you can’t fix the app. The bugs aren’t fixed like you said. Fix it now I should be able to get in and use it

Worst App EVER. This app does not work. It’s only function is to disappoint little kids. My daughter was so excited to be able to text us, but she can’t. Every time we try to sign in it says oops error. This company needs to recall its product or fix the app, otherwise I see a lawsuit in their future. We feel swindled by a crummy company with terrible customer service. Way to go Vtec, you have succeeded at breaking the hearts of millions of little kids while also making their parents irate.

“Server down for maintenance”. First it started on the kidibuzz saying “server down for maintenance” now it won’t work on anyone’s phone. It’s been down for 2 days! How long does maintenance take!?!? I just got this for my son for Christmas it hasn’t even been a week and there’s so much trouble with it. 😭 if I could I’d give zero stars. Honestly people listen to the reviews here don’t make my mistake in thinking they probably fixed all the issues by now because they didn’t and I don’t think they will. Now I have one very disappointed and upset child and a useless phone that doesn’t serve the purpose it was intended for.

FIX THIS CRAP. We just spent $80 on your device and our primary reason was so our little one can communicate with us when one of us is out, and we can include her in family messages. The device works great but FIX THIS STUPID APP! It’s the primary reason we purchased your device and we can’t receive her messages even though we get a notification that she sent something! I’m reading the other reviews seeing basically everyone has had this problem. There’s no reason you can design a product as good as the one we got her and not program this app to function as a basic messenger!!! FIX IT!!!!

Not wowed. This has happened on so many occasions that I’ve lost count. I got the kiddibuzz for my son with high hopes that it could provide an educational tool along with a safe social connection to his family throughout the country in an effort to bridge the gap between now and when he is old enough for a cell phone. I am so very disappointed with the connection issues. We have a dependable WiFi and no consistency with his device. In addition this app is quite sparse with its reception and adequate connection to the device. I’ve been booted from my sign in yet again and am unable to sign back in OR reset a password. And there is no link to customer service to deal with the issue. I am beyond frustrated.

Not awesome. You’d think that a large, successful company, such as VTech, could afford to hire an app developer to create an app that wasn’t as awful as this one. Promoting the texting feature as a huge selling point for the kidibuzz, when the app used for this feature is so slow and full of bugs, is pretty disappointing. There is so much room for improvement but they might as well just scrap the entire app and start over.

Barely Functional. This app... serves it’s purpose in letting me communicate with my kids, but it’s VERY buggy. Adding/Inviting other adults is very confusing and doesn’t make sense. I told the other adults which app to download and gave them my family email address so they could join “the family”. Then I had to invite them AGAIN through the app so they could send private messages to my kids. There also doesn’t seem to be any controls to REMOVE adults from “the family”... which is a huge safety risk. If someone in “the family” starts sending my kids bad messages, i’ll just have to take their KidiBuzz phones away, which isn’t fair to them! Most of the emojis don’t work. The picture quality is awful and they can’t be rotated. The voice messages are limited to just 10 seconds, which is really short. The response time for everything seems very slow. And then there’s times where the app will just randomly crash and shut down on its own!

Doesn’t work. I wasn’t even going to write a review, because it is just the same as everyone else’s issue. But maybe if enough people give this app a bad rating they will actually fix it?... am I placing too much faith in humanity? Not sure. I guess they got our money, so now they don’t really care. If you read this before you buy the device for the messaging capabilities, just burn a $100 bill and call it a day.

Never consistent!. My daughter uses this to communicate with her father who’s in the military and it is her only way of constant contact with him. The first day she got it, it worked like a charm and I’ve never seen her so happy to finally be able to send and receive messages and cute photos and voice messages with her father. That lasted about two days and now it will work maybe once in a blue moon. Some days she’ll be able to send stuff but not receive. Other days she won’t be able to do anything and we’ll have to delete it and reload it. I’ve never seen her so devastated thinking it’s because her daddy doesn’t love her anymore. Shame on this company for getting the hopes of children up with a product and using such a horribly inefficient platform. Fix it now!

ZERO stars. This is by far the worst app I have ever used. I bought a VTech KidiZoom for my daughter. I liked the idea of her being able to text my husband and I from a kid friendly phone. Since VTech is such a large company, I anticipated a decent messaging app. I could not have been more wrong. When the app actually works it’s perfect for younger kids. But it RARELY works. There’s always error messages... it just says loading for an eternity and nothing happens. You’ll die of old age before this piece of garbage loads. Whoever designed this app needs to be beat with a stick and then fired... not even close VTech...

Frustrating. Lots of issues.. keeps loading for a long time then error messages pop up. Have a hard time trying to sign back in. Not been able to get others setup to use too so my little girl can send & receive messages. The link it sends them has lots of issues & errors too. So many things need to be fixed & updated. Shouldn’t be so complicated with so many problems. I don’t ever complain on reviews, but this has been such a waste of time & very disappointing so far...

Connectivity & Application Issues. I have registered and paid $0.50 for my child’s KidiConnect and have also downloaded the app for my iPhone 8+. As I attempted to also create a messaging User ID as a parent for the same account as my child, an error occurred. The idea that a my child is able to text me or contact me with an app of this sort without have the financial burden of a brand new regular cell phone & plan is commendable, however, If you are going to offer this product, then you should at least have support for it. That is extremely bad business. The 3 stars is for the idea ONLY! It would be one for the service & issues.

Can no longer use the app?. I bought this for my daughter who badly wanted the idea of having her “own phone” it was complicated to set up. Having everyone who wanted to message her download an app (that no longer works and is “under maintenance” not even 24 hours later is a hassle. The “phone” itself is a pain to learn about I’m a wizard when it comes to technology but this is complicated and has way to many side apps just to get to one app. The idea of the games on the phone and leap frog is a great way of learning but if I wanted a tablet I could have simply bought one. I loved this idea but it’s complicated and now I can no longer message my child due to “maintenance” what’s the point?

VTech Kidibuzz. Let me just say that this is the biggest disappointment for not only me as a parent but for my six year old that thought she was getting a phone to be able to text me. I wouldn’t even give this app or this product one star but I had to choose an option. Why is Vtech robbing people of their money with a phone that requires this app to text with the phone THAT DOESN'T EVEN WORK!!! I am so MAD! I’m having the exact same problem as so many of the other complaints here, can’t get logged in. Created a login but the wheel keeps spinning and no resolution. Tried to create a new account but can’t get past the security box, just keeps resetting. So FRUSTRATING!!! Vtech is literally robbing people of their money by selling this product that requires an app that is clearly not functioning. Get it TOGETHER VTECH!!!! Not a happy customer!!!! Very DISAPPOINTING!!!

NOPE doesn’t work. Got the phone for my granddaughter for Christmas. She was excited and so was I. A app that we can talk text whenever. Problem is it doesn’t work....there are 2 different apps neither work, I’ve tried to delete and reinstall, NOPE didn’t work, tried to reregister NOPE can’t get past the security crap, just keeps resetting..oh let’s log in, NOPE only get spinning circle. If I could give this review a 0 I would, but you have to click a star.....

Works as well as I anticipated. I was surprised to see all of the negative reviews! I bought this for my daughter for Christmas and we haven’t had any real issues with the app. It’s made by v-tech (as opposed to apple or google) so we weren’t expecting that level of technical ability with this app (no offense!). Daughter is able to send and receive messages. I was able to easily add my sister to the app so daughter could connect with her Auntie & it’s been working great. The only reason I am giving it 4 stars is because it’s a little slow in receiving/sending and I have to exit the chat and re-enter to see a new message instead of having the new message appear in the chat I’m in. Also, I’m not able to communicate with contacts added to daughter’s phone unless I add that person to “our family” but we wanted the group “ our family” to just be mom, dad and daughter. Also, one thing to suggest for others, when you sign up, set it up so that it automatically signs you in. I’ve noticed I have gotten kicked out a couple of times but it just automatically signs me in again. Overall, we are very pleased with the app.

Not bad but could be WAY better!. This is a hit with my son! The problem. I am having with it, is the fact the volume on MAX in the app is still WAY too low! I can’t make out anything my son is saying especially when he uses the voice changers on his phone. Please fix this issue!!!

Severely DISAPPOINTED Customer!!!. !!!DO NOT WASTE YOUR TIME OR MONEY!!! This app is HORRIBLE!!! I will receive the push notifications when my child sends me a message but the app CRASHES EVERY TIME I try to open it. It’s very irritating and frustrating but I would be severely P!$$€D if this would be the only option for my child to contact me incase of an emergency. I don’t get me wrong the idea of the product is great, but that’s all it is, just an idea. The actual application is an absolute a failure, the app’s functionality is SUPER glitchy and unreliable. Not worth downloading!!!

Great for kids and safe!. My child is 8 and loves this device. She can play educational games, text family (only) and draw, take pics and make videos. I enjoy knowing it’s safe and she can also text us and practice spelling words.

Oof.. The app really misses the mark. First of all, it hasn’t even been optimized to the X, and we’re over a year here. The biggest issue is that my messages from my child won’t come through. The whole reason we bought this for our daughter, is because we both work off schedules and it has the tendency to be hard on her. So she loves to send us little messages when we’re at work at and get responses from us. But for the last 4 days now, none of the messages have been loading for myself, my wife, or my child’s grandfather. The whole reason we purchased this, and it doesn’t work. It’s lazy programming, and reflective of vtech’s values and the lack of pride they put into their products. They just wanted my money, and they got it.

Functional and Security Flaws - Beware of your child’s safety. This app has both functional and security issues. In attempting to login to the app, the app status wheel just spins and then after several minutes fails. This happened on multiple iPhones of different generations. Strangely, even though the app failed to log me in, whenever my child sent a message from the vtech kids phone to ‘parent’ I received iOS notifications that a message from the named child had been received. Yet, when clicking on the banner notification it takes me to the login, which of course, continues to fail. We submitted a ticket to support, and their response was “we do not have troubleshooting for this type of issue at this time”. We purchased two of the vtech kids phones at ~$80 ea. and this is the support we received. I’m normally not the type to publicly express my opinion, but I want to make sure others don’t have to go through this frustration.

Works but it seems dated. First and foremost you have to update the Kidizoom hardware itself or you’ll be extremely frustrated. It only updates when it’s fully charged so open it up and plug in right away and do the update when fully charged. Plan half a day for this process. I hope the developers keep updating because it seems limited and dated as far as functionality. I’d like to see more stickers and emojis in the future.

Maintenance for days is ridiculous. We got one of these for our daughter to show she can be responsible with a phone before we get her a real one. She was able to use it for 2 days and it has been in maintenance for three days now. It’s insane to have an app down for that long. The response I got from Vtech was that they “don’t know when it will be back up but can send a message when it is.” No, I’ll take my money back.

Horrible. Worked perfectly for about a week. The only reason we purchase the kidibuzz 2 was for the messaging feature. What a joke. My 4 year old is highly disappointed and doesn’t understand why his device is telling him to get help from an adult when he clicks on his KidiConnect app. Every time the icon is clicked it says it’s under maintenance and to try back later. It has been four days. Get it together Vtech. Highly disappointed. Don’t waste your money on this.

Terrible Application. I purchased three of the kiddibuzz devices @ $90 a clip. Too many functional issues with this application . The device is way too expensive for the application to fail. It’s hit or miss . It works sometimes but most often it does not work. It frustrates the child and older adults especially grandparents. The device itself is a great idea but when the application doesn’t work, that’s disgusting. When trying to use the kiddie connect app, 3 out of 4 Times it doesn’t work, either an error message appears or a message that your login failed. Shame on you VTech for charging a ginormous price that works with only one app that doesn’t work 75% of the time! I would not recommend anyone to purchase the kidibuzz phone until the application is fixed.

Shockingly awful. For being a VTech app, this app is awful and I honestly expected better. I am constantly having the app shut down on me and don’t receive half of my daughters messages. I purchased this “phone” specifically for the text/voicemail function and it doesn’t work over 50% of the time. Hopefully VTech gets there act together and makes improvements on this bc it is such a genius idea.

V tech Buzz. Got one for my grand daughter for Christmas, very disappointed. The equipment seemed to work fine, we used for a week and this hasn’t had any connection since due to maintenance. My granddaughter thinks we turned her “phone” off as she can’t message us anymore. Sad that your last update had disabled her ability to communicate with us. She is at an age where she just doesn’t understand. Waste of money, she just takes my iPad to play instead.

CHRISTMAS RUINED FOR MY DAUGHTER. Bought this item because my we wanted to give our daughter the closest thing to a phone. This was supposedly a safe “phone” came to find out it is because it cant even be used. Had to reset password after password only to have phone say that the password is invalid. Cant add any members even though it says added. Their texts do not arrive to my childs phone. Not to mention you can only add people via email and not by phone number. PARENTS SAVE YOU THE TROUBLE OF DISAPPOINTMENT AND BUY YOUR CHILD A NEW PHONE AND SET UP PARENTAL CONTROLS ON THEM. THIS PRODUCTS ARE A COMPLETE WASTE OF MONEY AND TIME. NOT TO MENTION A DISAPPOINTED CHILD. WOULDN'T GIVE IT A SINGLE STAR BUT I HAVE TO SO THAT I CAN WRITE A REVIEW

Horrible!!!!!. I totally thought I had a great idea to avoid getting my 9 and 7 year olds a real phone- it was great for the one month the app worked and they were able to text us. Both my husband and I can no longer access the app because an error message keeps popping up. A huge waste of $160 for the two devices. Huge disappointment VTech! I expected better, Shame on me. I’m officially done with VTech and I’ll never purchase any more VTech items. I have two very upset kids, as they loved to be able to text us and felt like “grown ups” was it’s their phones. Way too good to be true, I should’ve known better.

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Cant connect. Unable to create account. No promised account assistance

Can’t open account. Been trying for two days to open an account and nothing can’t even get a email 😡😡😡😡😡😡😡😡

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Can’t log in. I can’t log in or change my password

Server under maintenance. My child received this for Christmas. We haven’t been able to use the app for 3 days now. Keep getting a server under maintenance message. Before this I would constantly have to power off/on to get the app to load b/c it would spin what felt like forever to only get a error message.

Disappointed. My 6 years old daughter saved her birthday money to get this with the main purpose of being able to text and call her loves but it doesn’t work. We have tried to reset it but the app just tries to connect. So, sad to see her disappointment.

Messages doesn’t not work. When we first got the kidibuzz and downloaded this app we were able to get the messages my son would send us. However, now we just get alerts that he has sent a message and the message does not load. Please fix for a better rating.

This app is garbage. I can’t even create a password. Why did I buy this for my kid if I can’t even get the app that goes with it? No wonder all the reviews are bad. If someone could help me that would be awesome because I can’t even create an account. How’s my 6 year old supposed to use her kiddie buzz if an adult can’t even get into it?

Just sad 2 days before Christmas. I've been sitting here for and hour trying to set up 2 kids buzz things for my kids and was very excited to give a controlled device. It won't accept my password set up and after reading all of these reviews, sounds like I'm not the only one. Wish I would have seen these before I purchased them. Oh well.

VTech Doesn’t Work. Unfortunately we can’t use the app anymore - it logged us out, forgot our password, and the password reset process doesn’t even work (and the experience to even get to a broken password reset screen is an experience in unlimited frustration). One of the worst pieces of software I’ve ever used.

The app and phone review. I think that for the price the app and the phone should be able to receive and make calls to at least 5 numbers parents register on the app ! Also it would be good to have parents know when the kid is online

Super glitchy. Works horrible on both of our iPhones, as well as my parents phones and my little sister’s “phone”. Messages only go through 1 out of three times and constantly have trouble being able to log in to the app. Disappointing and frustrating.

Login error. Continues to give a log in error when my info has been saved and is correct. It’s annoying to have to delete app and re-add just to use.

Doesn’t receive messages. Worked fine for about a month, but has since stopped receiving text messages from my kids. I’ll get alerts that I have message, but there is never anything there. same on my husbands phone. We deleted and reinstalled and it still happens. Kind of a waste.

Not impressed. Our daughter got a kidibuzz for Christmas and is most excited about being able to text us. However, we can’t ever log on to the app and then we all get frustrated. It continually displays error 99, but there is no answers on how to fix this problem. There are definitely bugs with the app!

It works great!. It’s not an iPhone but it’s what I wanted for my five year old. He’s father and I are divorced. So this is great! I can send him funny pictures and voice messages all through the day! I love it!

Programmed by a child. I’m fairly sure that a child coded this app, considering that it half the time the various buttons don’t even respond, and the performance is as slow and clunky as if the app were being served from a Commodore 64. In concept this is a good idea. In execution, a long way to go.

Doesn’t function properly. This is easily the most frustrating app. You have to go in and out for the features to work. There are so many flaws I’m amazed vtech hasn’t invested more energy into improvements. I love the idea of being able to communicate with my littles but this app leaves a lot to be desired. Frankly I want my $.50 back. That app isn’t worth that much with how flawed it is.

Under maintenance???. We bought the phone for my 5 year old for Xmas... we loved it at first! Her being able to send us drawings and voice messages was so cute but for the last few days it’s been saying under maintenance?? She’s so upset she can’t use it and we’re just disappointed. This really had a lot of potential. I hope they fix it.

Don’t waste your money!. We bought the V-Tech phone for our child and he was very excited about the texting app. V-Tech appears to lack the skills necessary to maintain a properly working app as it doesn’t work at all and the interface looks like it’s from 1994. Parents look for alternatives as this will provide nothing but frustration.

Horrible. What a waste of money! Tried many times To set up an account. Once we finally had the learning lodge account registered we then went back to login to the phone and it just spun and spun wouldn’t do anything! The app is just as bad, slow, clunky and just plain doesn’t work! I am incredibly angry and will be calling this company asking for a refund.

Full of bugs. Buyer beware! Don’t get it even if it’s free. We got a vtech device hoping our autistic child could message family members without having an access to a phone. Well most people can’t get past the bugs to sign up, and even when they do, messages don’t go through. Our evening ended in a huge autistic meltdown!

This app is awful!. I was so excited to get my grandson the Vtech phone, but 100% dissatisfied with this horrible app. I have had nothing but continuous issues with this, It has yet to load the first times I sign in, error after error messages or just spinning circle. FIX this issue so grandparents like me can actually speak with their grandkids!

Horrible. I was looking forward to this App after purchasing this the VTech phone for my daughter. The idea of being able to text each other is the main reason I bought it for my seven year old. However the App fails more than it does operate. Such a shame. But when it does work - I enjoy it as does my daughter when she receives my texts.

Error..... again. Error on login. Seems to be a regular thing for this app. It’s not bad when it works but this is multiple times now; that, when I get a message, I get a notification. I try to sign in and blame, nothing. Error. Tired of messing around with this app. The ONLY reason I still try is for a young loved one. Frustrating...

Ehh. downloaded the app back in December and it’s been pretty good until now. The app was really good for while, now it won’t let me log in, it won’t let me even change my password. It just gives me an error message and that’s it.

Sorriest product out there. Why would you have the option to stay logged in, the product kicks you out, does not remember your password, and when you try to reset it, loops when you try to verify your identity. If you can’t stay logged in, why is this an option. Disgusted.

Terrible app. This app is incredibly slow and frustrating. Many times the requests do not go through. It takes multiple tries and people have just stopped trying to connect with my daughter because it is so frustrating. Will this ever improve? So far I am not happy with my purchase of the KidiBuzz phone.

Really wish this worked. We bought this phone for our daughter in hopes of not having to have an actual “adult phone” this all seemed perfect until the app on my iPhone kept crashing anytime I try to message her or manage anything. It’s a great concept I just wish with vtech being such a high company this wouldn’t be such an issue.

Same problem as everyone else. I won’t go into it cause slot of ppl have but I will say there’s no website to sign in and see what the problem suppose to be 4 tabs I only have 3 can’t see what child I’m calling to they all say child. called in they wanted screenshots so we lying before they send you to the right person smh I’m on iPhone 6splus.. I wish I won’t of got this app DONT WASTE YOUR TIME AND $1.00 cause you pay each time

App needs more work. This app does not work it has given me trouble logging in and it just has the loading symbol on for a long time. Not only when I finally get in to text my daughter it also crashes and I have to keep trying over and over to log in.

Meh. After almost giving up with account setup, it worked fine for a couple days and is a cute way to talk to my cousin out of state. Now the app has been down for almost a week for ‘server maintenance’. What is happening? The app is so basic that there shouldn’t be so many issues.

App Crashes Constantly. This was a Christmas present for my son. He was so excited to be able to text from his own phone. Unfortunately we have yet to be able to get the app to work. I get notifications he sent a message but absolutely can NOT log in. It either says there was an error or just completely crashes. So disappointed

Absolute worst app ever. I would give this app zero stars if I could. You have to spend all this time creating a login and then it doesn’t even open when you touch it. I have 32 messages waiting and I can’t see any of them. I only know they are there because they are in in my notifications. Awful awful don’t waste your time, money, or Childs excitement

AWESOME!!!. I love this app but one think can y'all add a whole art thing to where you can get tools and stamps and stuff that would be much appreciated!

Terrible App. My daughter was very excited to be able to text and send photos to her grandparents after saving up her allowance for a month and a half to buy her toy. As of two days ago, no one can login into this app and text her back after owning the toy for only three weeks. I’m very disappointed in this app and the company overall.

Needs upgrades. This is not user friendly at all and quite confusing. I keep trying to change my avatar and it only stays on the bear. Not sure if I am messaging my child only or the group. Also whenever my child sends voice messages you can’t hear it AT ALL! Even on the loudest setting and my ear to the mic I can hardly hear.

Great concept. Needs work.. I love the idea of this app, but I wish it would actually work! More often than not, I will get a notification that my daughter has sent me a message, but the messages don’t come through.

Works poorly. This app works very poorly. Constant missed messages, app logs you out then spins and you can’t log back in. Attempt to change password and update, and it won’t update. It keeps indicating the password is the same as my current one, but that password won’t log me in. They need to do a serious amount of bug fixes!!

Password. I forgot my password and typed in the correct information but when trying to rest I wasn’t able to reset. I uninstalled the app and downloaded it again had the same problem. Can you please fix it. Thank you

Zero stars. Does not work on my iPhone. I fill out all of the registration info and enter in the confirmation number that gets emailed and it just keeps sending me back to the registration page. I would not have bought the phone for my kid had I known it would t b comparable with my phone.

Poor junk. I installed and everything. My kid was sending me messages yesterday. Now today says server not available on my app and I can’t respond to him. Crappy time to be working on server or maybe it crashed either way issues like this are not suppose to happen for such a long period of time

Nice Idea Poor Performance. I would have rated this a zero but 1 was the only option. It’s a great idea but I couldn’t add a second child. The customer support is bad. I sent screenshots of the issue. First they sent me job aids of which I already did. Then they blamed a server issue that they said was fixed. It’s taken over a week of responses that they need to add a second child to my account. I’ll be returning both.

Taking this crap back!. Device updated and now the kidiconnect won’t load for me or my daughter. I’m over it. Been trying to get it to work for over 2 days. With as much money this thing is, I don’t see how they can’t get one freakin app to work. When it did work it was slow as heck!

Cost. Yes I know it doesn’t cost a lot but I ordered this for my little sisters 6th birthday and the fact that we have to pay to communicate with family is bizarre. Overall the kiddi buzz is pretty fun but I will warn you about everything cost money

Can’t complete setup!. Downloaded the app and trying to create an account, app asks for country (mandatory), but only blank options are in the dropdown menu. So you’re stuck and can’t complete creating an account. MEANWHILE, the vtech phone that goes with this app charges $.50 on a credit card to “prove” an adult authorized the phone to have contact to other people/phones. Claims not to save credit card info. Total racket. Zero stars.

App still not working with IPhone 10 max. I was hoping my phone wouldn’t have the same issue everyone else was having with the text functionality not working but the app also wouldn’t let me login. I keep getting an error message when I login to set up the app to connect to my child’s phone and use text feature. Don’t make promises you can’t keep Vtech.

Fix The Issues. I bought my daughter the kidibuzz phone so we could talk while I’m at work, just to find that it doesn’t even work. This app will download just fine, but will NOT let you log in. Don’t know if it’s because they’re too busy stealing our information or if it’s really just that poorly made. Address these issues.

Whyyyyy. Why release a product that has this many problems??? Took forever and many many MANY attempts to download the app, sign up, add users, etc (literally more than 2 hours because the “wheel” just kept spinning). Now that we’re all set up, no one can actually get in to use it. It just spins and spins and spins. PLEASE fix this!! My daughters Christmas Day disappointment is unexpected, to say the least...

Horrible!. This is the most disappointing app! The phone itself works fine but the app does not work! Most of the time I receive notification of a message but the messages are never received. Same goes for our family. It has been so disappointing for my daughter!

Not Accessible with VoiceOver. I am blind and use VoiceOver. This app is really not accessible with VoiceOver. When I go to send a message, the buttons are not labeled, so I don't know which button is the send button, and I can't "see" what I've typed. I also can't tell what the stickers are. If you could fix the accessibility issues, I would greatly appreciate it.

Unreliable. I’ve been trying to reach out to my granddaughter for several hours and keep getting a message about the internal server now working and to try later. This has happened on multiple occasions. Frustrating and try explaining server errors to a 6 year old when I don’t respond to her messages.

Huge disappointment!. Have had nothing but problems since we got it , camera will not function says we need to review the update and every time I do it send me right back to login to do it again and will not let her use the kidiconnect app at all because of the update. So we wasted $90 on a piece of crap and reaching out to vtech does no good.

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VTech KidiConnect™ 1.16.3804 Tips, Tricks, Cheats and Rules

What do you think of the VTech KidiConnect™ app? Can you share your complaints, experiences, or thoughts about the application with VTech Electronics Limited and other users?

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VTech KidiConnect™ 1.16.3804 Apps Screenshots & Images

VTech KidiConnect™ iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 1.16.3804
Play Store com.vtechda.kidiconnect.useng
Compatibility iOS 9.0 or later

VTech KidiConnect™ (Versiyon 1.16.3804) Install & Download

The application VTech KidiConnect™ was published in the category Social Networking on 04 October 2017, Wednesday and was developed by VTech Electronics Limited [Developer ID: 405436956]. This program file size is 85.67 MB. This app has been rated by 738 users and has a rating of 1.8 out of 5. VTech KidiConnect™ - Social Networking app posted on 16 February 2021, Tuesday current version is 1.16.3804 and works well on iOS 9.0 and higher versions. Google Play ID: com.vtechda.kidiconnect.useng. Languages supported by the app:

EN Download & Install Now!
Other Apps from VTech Electronics Limited Developer
App Name Score Comments Price
VTech KidiConnect™ App Customer Service, Editor Notes:

Bugs fixed.

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Find on this site the customer service details of VTech KidiConnect™. Besides contact details, the page also offers a brief overview of the digital toy company.

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