TrackEnsure ELD App Reviews

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Very bad logbook, not recommended. Не рекомендую.. This is a worst log book when I have before. Interface is 👎. Split sleeper berth working incorrectly, don’t stop a 14 hours after splits berths. Not recommended. Найгірший логбук з яким я працював. Не правильно працює спліт сліпер, «з’їдає» 14 годин після спліта. Не рекомендую.

User. After last update start using 2GB of data traffic per hour. Drain 50GB hotspot and 112GB Data plan within couple days!!!

LONG LONG WAIT.. U call them it will take 30 minutes and up to get connected with someone. UNBELIEVABLE. DONT BE CHEAP HIRE MORE PEOPLE. THIS IS INSANE

WORST APP EVER. This app is poorly developed. So many bugs in the system. I’ve been using it for a week now. As soon as you move it puts you on drive mode which is a problem when you’re on duty checking in or at scale. Just did a 34 hr restart and the system went to Y2K mode. My 70 hrs. are at 00:00 and so is the rest. Tried to log out it won’t let me. I absolutely hate this app. It doesn’t deserve a one star.

Worst. Still cannot get location right. Way too many glitches. AVOID!!!!!

Alpine Green LLC. App does have room for improvement ( auto drive statues has to be adjusted to 10-15 mph, maybe little larger interface etc..) overall very helpful app And wonderful stuff.

Not optimized for Samsung Android. If you use it on Samsung devices, get ready, it will not work with them. App requires permission to share location all the time, however once installed (you may get message it’s not optimized for your device, in my case 2020 Samsung Tab A) this app gives only two options for permission: never and allow while using, well you will allow and guess what. App will not work because it requires “Always allow” and there’s no such option. Even if you get lucky and this app will start working, wait until new updates come out for Android or application itself, it will stop working and will be crashing the moment you want to open it. Good luck. Used it app for three years and so sick of it. Calling support will not help either, never had any issues fixed with their help.

This is the best, if you don’t like? Find the greener grass!. I’ve been driving for 10 years. This is best e log app, adjustments are necessary if you want to get job done effectively efficiently as possible truck ensure accommodates this. All the haters go to ppl net or motive see how that works for you. Some ppl matter where they go to drive for or what they use to drive will never be happy, find another job!

TheRustyCracker. One of the best ones ever in America…. I used over 3 different kinds and this one is the best. Over the past couple years they worked on customer service and software and it’s modern and up to date and easy to use, if you don’t have yard move or personal convenience. You just have to ask and they will add it. A+

0 star. Customer service 0 star

Спасибо. Здравствуйте, можете исправить тот момент когда на сплит экране значки меняют свои размеры или он в горизонтальной проекции видоизменяется раньше такого не было, появилось после последнего обновления

Don’t waste ur time here’. This app never workers and wrong updates so u call them they will put u on holdddddd for like 2 to 3 hours no joke some times longer ‘ one time I was on hold for 5 hours and the guy pick up and hang up

interface changes when try to add one more app on the screen. Hello guys, after last update I can’t use app in a split screen on my IPad, interface changed, can you please fix that

Слава Украине!. Героям слава!

Never use that. They have bug with empty fields and they won’t fix it, so it’s impossible to use.

Leo Axe Logistics. Roman and other staff are helpful whenever I had an issue !!! Some miner things can get fixed and there some add one that good be helpful as well ... like as owners and we have driver we should be able to see the trucks maintenance and idle That should be helpful for us to see what issues might the truck has ... hopefully we can get that add on because Samsara has that but if truck insure make some add ons there nothing better than this ELD

Хорош!. Рекомендую всем любителям бумажных логбуков. Водителям-бизнесменам, которые любят держать под контролем все процессы это правильный вариант логбука. Самое важное - это техническая поддержка 24/7. Она платная, но цена приемлемая, особенно, когда речь идёт о том, чтобы логбук не имел ошибок. Из не больших минусов - долго привыкал к оболочке.

Wrong locations. 1.It is recording wrong locations, you can go to sleep at one location, onduty different location and driving is third location. 2. If u stop driving, it automatically switches to AUTO onduty, and if you don’t catch/switch that right away, you can’t delete or adjust. 3. Need to adjust to hire speed when log switching to drive 4. If u sleep 9:50min and go off duty for 10-30 mins after, off duty wont count and your log showing violation, which shouldn’t. It should combine sleep and off duty(need dis this bug)

This guys are the worst. This guys will take all your money for no help… run away!!!

Call Back Button. Hi can someone fix the call back option. Other wise people are waiting on phone to speak to some one for a long period of time. Sometimes an hour. Plz plz fix the issue

No Personal Conveyance; No Yard Move; No Adverse Driving Conditions. No Personal Conveyance; No Yard Move; No Adverse Driving Conditions; If you change to sleeper it will save as sleeper 2,3,4 … straight without combining as one sleeper time…

Нет совести. Сотни водителей ждут техподдержку часами на линии слушая музыку. Сделайте поддержку через мэсэнджер. У конкурентов же получается! Время ожидания 65 минут, по факту 2 часа. Кто хочет послушать музыку пару часов после рабочего дня, рекомендую

Owner MWM Transportation Inc.. Great app, wonderful staff!

2 miles. I worked for a lot of the major companies like Warner for instance when paper logs just came out years ago. They all do not count drive time on you log until you drove over two miles. That way if you fuel and have to move up your log wouldn’t put you on drive. Or I could name numerous other situations like if your parked and you have to move to another area that’s in the same parking lot. It would sure make things a lot better. Other then that this is awesome..

Need improvement still. Thanks for adding notifications when approaching violations. But now i get pop up banners every 30 seconds saying app is working in the background mode. We don’t need that. Please fix it. And why my previous review got deleted?

Stoped working. After I updated to the newest version of IOS app stoped working (

Bunch of crooks. If you need safety monitoring from this company dont even think they will rip you off on monthly fees and un trained workers with long wait times

Technical support. Poor service at all, don't recommend Waiting time is always over 2 hours. If you ask them what's the issue they have one answer for all " we hire new costumers " or " we getting updates in the system " . Those answers are about 4 months older

90’s interface. This interface is from 90s super old and outdated compared to keep trucking for example. Doesn’t have most of the features. Really needs an update.

Nice App. All works great. Thank you guys for good job!

Doesn’t worth money. If you are ready to wait representative on hold 20-30 minutes to fix a problem or if you ready to type mostly of your time geolocation manually this app is for you. User interface is terrible, it takes time to get used to it.

Молодцы!. Good app, support and customer service!

This is the worst ELD I have ever used. Does not give you warnings or reminders about your hours of service. The customer support is very unprofessional and unknowledgeable. The App interface is terrible and constantly gives you errors. You can get better ELD’s for a fraction what they charge. Avoid this ELD for it will cause you a lot of downtime.

Not customer friendly. They sent me a defective eld cable and device and now saying returns not accepted so i have to buy another one for $350

BUGS. New update please!you added new bugs!fast please!

Worst eld platform. Support wait 30-40min. They have no idea about us dot eld regulations. They even don’t have “split” shift after 2hr sleeper status. Interface outdated and not intuitive.

used it for 5 days and don’t like. why? first its interface so stupid, look other like ez log its simple . second made numbers biger! i cant read numbers! thirdi cant chage from on duty to off duty myself fourth 5 mile not working it start after 3-4 mile and i need wait again 10 hours . thankyou

Thumbs down. When I’m driving I literally have to stick the iPad into my face to see how much time I have left to drive, everything is so small and hard to make out, please change to 15 mph before it throws it into drive, I’ll wait for an update before I decide to go back to KeepTrucking.

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Cosmetics. Change time/date font on top to white - black gets lost on blue underlay. Change time in the middle of the circle instead of round-up number of minutes/hours to show exact hrs/min/sec.

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