BetterMe: Health Coaching App Reviews

VERSION
16.18.0
SCORE
4.6
TOTAL RATINGS
453,652
PRICE
Free

BetterMe: Health Coaching App Description & Overview

What is betterme: health coaching app? Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips.

FIVE REASONS TO INSTALL BetterMe:

1. Customized wholesome approach to weight loss and weight gain

We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health

2. Workouts for any level

Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time

3. Varied disciplines from cardio to yoga

Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day.

4. Easy-to-follow meal plans

Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more

5. Support by certified coaches in chat

Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help.

App provides you with:

- Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster
- All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes
- Calorie Tracker: know exactly how much you consume a day and monitor your macros all with an intuitive design
- New community with daily articles, tips, tricks, and answers to all the FAQs
- Personal coach feature so you are always professionally guided and supported through your weight loss journey
- Water tracker and step counter to make sure that you're reaching your daily goals
- Yoga, running and walking workouts for everyone!

BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone!

There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast!

Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more.

Want to eat healthy, but following recipes is not always convenient? Worry not! Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately!

BetterMe app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs.

We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc.). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date.You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Payment will be charged to your iTunes Account at purchase confirmation. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Terms of Use - https://betterme.world/terms
Privacy Policy - https://betterme.world/privacy-policy
Subscription Terms - https://betterme.world/subscription-terms

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App Name BetterMe: Health Coaching
Category Health & Fitness
Published
Updated 26 January 2024, Friday
File Size 194.76 MB

BetterMe: Health Coaching Comments & Reviews 2024

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Doesn’t record my workouts. I’veused this app for about a month and I’ve done the exercises everyday but it has recorded about 3 of them. And sometimes they just don’t work! I’ve emailed or tried to leave a comment about this but no one has gotten back to me. I want to like the app as it was keeping me exercising for at least 15 minutes a day or more but frustrated that I can’t track my progress and that my attempts to get it resolved have been met with radio science as no one will get back to me! Billing me didn’t seem to be an issue and the only communication I’ve had. I do however like how you can log calories weight other exercises and that the exercises on the app are pretty simple but some don’t seem very safe and can leave my back hurting. I think if I didn’t have a few years of pilates under my belt to keep my core strength I could have I injured myself with some of the not so great descriptions of how to do them. Please someone get back to me about how it won’t record my exercises. And when a bill is coming up it would be nice to get a reminder. But I feel like I should be reimbursed for the last 2 months as I am paying for something that doesn’t work!

Fix the Diet Portion. The workouts are awesome and I like that the app shows you how to do the workout as you are doing it. I also like how it tells you how many calories you burned at the end of each workout. The workouts are targeted towards specific problem areas so you can tailor your workouts to your needs. However, the diet part of this app needs a lot of help. There is no way to put food preferences in to avoid seeing those recipes (ex I don’t like quinoa or beef liver). Also, not all the recipes match. The directions will be for something other than the recipe or ingredient list. The ingredient list doesn’t always tell you how much of something you are including in that recipe (ex 1 piece cottage cheese - what does that mean?). Calorie counts per meal are not included. I would expect this from a free app but not one for $10 a month. I’m on my free trial right now and I’m not sure I want to pay for this unless it was fixed. I see other people leaving similar reviews back in December and it’s now June. Please developers: fix the app! It’s a great start so tweak the diet part to match the thoughtfulness of the exercise part! :)

Developers need to get the ball rolling. The app has the potential to be so much more than it is. Functions I appreciated: keeping track of nutritional intake, daily steps, weight , and a variety of at home exercise videos to do at your own pace and fitness level. What I don’t appreciate: In the app it shows tracking heart rate, and sleep. A promo plug kept encouraging me to purchase a $60 better me fitness band to maximize all the above. Sadly that’s a lie. The band isn’t even fully compatible with their app yet. $60 wasted. The band took 6 weeks to receive which was a bit ridiculous. Over all I lost over 15 pounds in 2 months but I contribute it all to managing calories because I only did a couple of the workouts a week due to being a night shift nurse with a limited amount of time to work out. I did reach out to them and they suggested fasting often which I already did, but not by choice. I like the workouts when I can do them but I’m not sure if it’s worth the cost since I’ve yet to compare it to anything else. I’d like to see compatibility to band and app, a better way to customize workouts to specific days vs daily reminders that I’m not working out. If I could workout more i would but I’m working 16 hours a day and sleep all day until it’s time to get ready to go back. I’d love to be able to set what days I can workout and then load a workout for that specific day.

A Great Workout App. One of the best apps of its kind! I rarely write reviews for apps, but this one makes me want to make an exception. I love everything this app has to offer. It is extremely easy to use, never lags or crashes, as some of the apps that I used. The workouts are not tiring, yet effective. They also take not that much time, but you can literally feel how your muscles get stronger. You can also try various challenges, which spices up the routine and keeps it interested. It is a perfect option for you if you don’t like gyms but want to melt some excess fat. I also want to mention the diet plan, because that was the thing that caught my interest and made me download it in the first place. So, your meal plan is completely customized, I believe it is a once-in-a-lifetime finding for vegans, cause I’ve heard that it is rarely that apps offer you a decent vegan meal plan. Anyway, you won’t regret downloading this app for sure!

Thirsty app. Everything cost extra. Wanna do some face yoga? Pay. Wanna avoid sugar? Pay. Even recipes say they are locked then ask you to pay, but you can not. The pictures don’t match the recipes. If you log food it has all sorts of store bought stuff to choose from but that’s not what I’m eating because I’m trying to lose weight. I like the scan the barcode of food option but why does it automatically log 3.53 ounces of everything. You can change weight but it lets you click on once’s as if you can change it to grams or liters or? and a menu pops up but there are no other options. This app is ok if you are vigilant about not paying extra but its not worth the price and then they have the nerve to wanna charge extra for all sorts of options. It’s crazy. The only thing I think is worth paying extra for is the personal trainer. But I never would bc this app seems desperate to over charge you and I would not trust them to be clear about your actually getting upfront. I’m already not pleased with what I did pay for. Edit: You responded to my review by asking me to email you guys but your contact us link allowed me to write a long email but the button to send never became active. I just want my money back. Please refund my money.

Disappointing. While I want this app to be great it is not. It looks pleasing to the eye but the ease of use is poor. The calorie tracking is off, they offer you recipes with the option to press “log” but pressing that does nothing. You still have to manually log in the meal. It’s very frustrating. I like the fitness training portion of it but it’s not guided by voice or ANYTHING. so you have to stare at your screen to see when the time is up and you move on to the next exercise .rearing your neck around to check the time is counterproductive. Plus you have to manually press next through a lot of the warmups . So basically you kind a need to hold your phone or have it so close because you need to touch it to proceed. I’m super disappointed . I paid 60$ so I’m using the app but most def using Lifesum app for my food calculator. If they could make the fitness portion guided, and update the food tracker to reflect the content that they put into the app logging wise it would make this app much better and user friendly. The exercises are good and I do feel like I’m getting a good workout. Also the recipes are good too.

Very Motivating!. This is an excellent app for weight loss, tracking calories intake, water intake, as well as workout and daily steps. I am doing the 16hours intermittent fasting and amazed by the results in terms of weight loss! I honestly never imagined an app would keep me as motivated as I am today as I usually lose motivation when it comes to healthy cooking and prepping meals. This worked out well because It lets you select the time you want to spend prepping meals and the ingredients you prefer using, so the suggestions for the Keto plan I chose are working great with my schedule, similarly to the exercise portion of it. The only thing I wish was easier to do is the food tracking, I wish it had a feature to group food in a recipe so I can use it another day if I made this recipe again, also if it had a history of the most recent items I used or the ones I keep reusing. The last thing (and it’s not as important) but could be improved, is the ability to add fractions the your weight when you log in.

Not as advertised-very misleading. I downloaded it thinking I was getting “bettermen” app with a military training program. Instead it was this. 3m for $20. The daily challenge I joined was HIIT 30 day and it doesn’t even exist! There are no workouts to it? I hate the food library/log. It’s the most inaccurate one I’ve ever seen. You also can’t save your favorite items for quick additions. Measurements are limited as well. Won’t be using it. The workouts are okay. Videos are good quality and they explain how to do the exercise but very uninspiring. Robotic. There are lots of types of training from yoga to senior to boot camp. But why do I need those I didn’t sign up for those? I signed up for a military style regiment. There’s only about 10-20 workouts per category. It records the activity of the workout. I gave it full permission to my health app. I wish you could filter workouts by equipment. I workout at home. I have only dumbbells. But I can’t find any workouts with just dumbbells. It’s only by category. Some workouts have equipment that I don’t have. It’s very limited for home workouts. The reading and advice is probably the best thing this app has to offer. It is motivating. I wouldn’t recommend this app to anyone.

Great app but not happy about other stuff. I signed up bought the app, have had it for a long time pay my dues regularly except recently. I got he app because I wanted to be healthier, life had other plans. And the app and I just couldn’t do what I needed to do to to get there. So I deleted it. And then saw I kept being billed for the service that I was no longer using. And there is no where within the app to cancel the purchase. Because what’s to point in having to pay for something that you quite frankly have Zero time for let alone cannot do half or more than half of the exercises because of personal injuries I have sustained. I think this app is great for someone who 1 can afford the time and actually do the exercises within it. You will loose weight, tone up, or raise your heart rate, and if you follow the diet plans inside it you will most definitely have a healthier disposition to be sure. My biggest issue here is I cannot use this app and I have no way of removing it from my phone let alone from having to pay for it each month. Which is not working for me. So please tell me how I fix this issue I just want it gone. I know I can remove it from my cell and have done so before, but I think it’s just crazy to have to continue to pay for it when you cannot use it. Please help me. Thanks... -Not to happy-

Meh. Not worth it. I’ve used several health apps over the years and thought I’d give this one a try after seeing an ad. I was prepared to potentially waste $40 if it wasn’t as good as it appeared. Aaaand… It’s not. I found the process to track food cumbersome. The barcode scan didn’t work on a single food I tried and many foods weren’t found in the database at all, so I had to manually enter the macros. No ability I could find to copy a meal, so I had to go through the same annoying process of entering each component of my breakfast every morning. After Day 3 of that, I’d had enough. Other features, such as weight and exercise tracking, were difficult to navigate to and set up. Nothing user friendly at all about this app. $40 blown. That they don’t offer a 7-day trial should tell you something. There are far better options out there, so I’d suggest googling “best health and fitness app” and reading a few articles to find one. That’s what I did and found a far superior option for about the same investment. Oh, and I find the responses BetterMe gives to critical reviews here annoying. Don’t blame the reviewer, folks; make a better app.

Don’t get. I was scrolling on social media and I came across an ad for this. It made it seem like you can do all of this on your own terms and log on your own time. I had paid for one month. When I finally had time that week I went to the app and I was forced to go to a chat with a private trainer.. I wouldn’t mind if it was just a chat you had whenever you had questions or they occasionally checked in on you, but for my experience, I had to go through the chat first. Once I had dealt with that, I had to log what I ate before I could go to the workouts. I hadn’t eaten much and from what I remember didn’t have much to log. By the time I dealt with that (along with multitasking other things) I didn’t have time for it. This happened a few times. I just decided it wasn’t worth it so I canceled my subscription and got rid of the app. Guess they remembered my card cause I got charged for another monthly subscription and I can’t log in on the app. So if you’re like me and you have no time, and don’t want to have to talk to a trainer before the workouts then don’t get it. Y’all do you though. This is just my experience

Could Be Great But Lacks Basic Functionality. This app could be great, but it lacks one important feature. I signed up on my iPhone with my Apple ID as my login. However, I like to work out with my iPad because the screen is bigger. Imagine my disappointment when I discovered there is no way to login to the app on my iPad with my Apple ID. There is only the option to login with my email. ‘No problem,’ I thought. I’ll set up an email login in my iPhone so I can login on my iPad. Reader, you can’t. There is no way to set up an email login if you signed up with an Apple ID login. I reached out to support and they said that even if I could login on my iPad (which I can’t), my workout info wouldn’t sync. What?! My other workout apps all sync across devices. It seems like that should be standard for any workout app these days. I really like this app. The workouts are great and it has many cool features, but not being able to change my login so I can use my iPad and not having my info sync across my devices is a deal breaker for me. I’m canceling my subscription. Until they fix these issues, you’re better off choosing a different app.

Not worth the frustration. I was pumped and looking forward to the daily workouts, meal plan, trackers for every aspect of the journey, and the data logs that synced with health app! Until... I purchased it. Within a couple of hours the regret set in, as I learned the app is just another run of the mill workout/meal plan. I was let down like the lever on a slot machine. Nothing is customized, preferences don’t matter, and once you make initial selections there is NO going back. It asks you about preferences and goals yet still gives the same basic generic plan to every user. Allergic to a food? You’ll either get over it or not eat, because it will be in your plan multiple times daily. You not a fan of eating all day and want to choose intermittent fasting? Too bad, because with this app you’ll get a meal plan filled with several large meals and snacks daily. Accidentally choose the wrong diet type? Oh well, locked in for life. Avoiding certain workouts due to disability? Heal yourself quick, you’re working whole body on day two! I wanted to love this app, as much as I love mid afternoon naps, but it is so far from user friendly I can’t give it more than one star.

Great idea, poor execution. Though the idea of this app is exactly what I want, the follow through on it has been awful. For starters, the food logging system is just pitiful, you all dont have the brand options that other apps do, and it makes it very hard to accuratley track my meals. Tracking my meals has been made significantly harder too because you all use a slider for the calories. The slider does not work as it should, because it moves as soon as you lift your finger. And even when you do get it to stay where you’ve put it, the slider locks in on what appear to be very arbitrary numbers, meaning that you can’t EVER get an accurate reflection of your calorie intake. I would also argue that this slider feature would make this app impossible to use for people with any sort of disability that limits their dexterity, and for individuals with poor eyesight or diseases that cause their extremities to shake. I have sent the above information directly to the contact listed in-app, and I would like to say that if the developers changed these two things (the slider, and the sub-par food database), as well as the lack of reasonably priced/attainable ingredients in their in-app recipes I would be willing to give the app another try and probably rate it 5 stars, but until then I’ve got a year long subscription to an app that I can’t use properly.

Loving this. I had back surgery a few months ago. I am 68 and looking to get back in shape. Last year at this time I was 121. Two weeks ago I was 160. With being home recovering and with the pandemic; this 5’5 foot person was OUT OF CONDITION and feeling miserable. I couldn’t get through my day without sugar be it candy or cakes or ice cream. I was eating junk food for my meals. My only exercise was from a comfy chair to the fridge or pantry and back. 😬😎 I don’t have those cravings anymore. I have followed this program with ease. It keeps me on track and I am down 7 pounds. I expect to be 130 by end of September. I am never hungry between meals and the exercises are awesome. You put as much energy as you’d like for 15-18 minutes and your done. You can add more if you’d like. I like to walk and add walking every day. Something I couldn’t do before my back surgery. Lastly, it keeps me accountable. I used to talk myself into sugary this or that but if I stay true to this program; the results will be a happier and more fit me!!!

Ugh, no thanks - SKETCHY business model. The workouts were good. My problem is with how the program ran. There was a Labor Day sale so I bought a four week training program. I knew I only had 28 days to do the workouts but, I figured I could probably double or triple up on workouts some days so I could actually finish all of them. (I was out of town/traveling at the time that I bought it and wasn’t able to fit in a workout every single day.) I couldn’t do that, though, because it only gives you one workout at a time and, I couldn’t simply finish a workout to get the next one. No, I had to actually wait a full 24 hours before they would release the next workout. I literally only had 28 days of one workout every 24 hours. This made it IMPOSSIBLE to access all the workouts I PAID for. What a waste of money. After I knew I was only going to be able to do some of the workouts, I lost complete interest in it. I wish I could get my money back. Edit: Sorry, but your response doesn’t address my issues. It’s a terrible method to force people to workout every day and lock access to the workouts they paid for. Changing from two stars to one.

Not worth the $. I really wanted to give this a try. Had the free version for a while so said why not. The workouts are tailored to your goals which is rlly a nice touch and different than any other app I have used. They get points for that. But! And it’s a big BUT. After purchasing there’s not really anything added from the free version aside from simple log/tracking, most of which it just grabs from the iPhones health app anyway. You get these ads for extra “challenges” that are like 30-60$, not included. The tracker doesn’t let you log your own work outs which you will need to do some Bc theirs feels like it misses a few things. It tends to force quit when doing the outdoor walk/running work outs. The meal logging also makes you do some guess work as to the weight of any item you eat so it’s not so accurate.. That being said, You will end up using several other apps to fill in where this one fails. They do have a great IG account with plenty of challenges and food/diet recommendations. They have a support person on your account you can reach out to as well which is nice. But again, There’s no reason to spend your money here, the price is kind of outrageous for an app considering how much better the competition is in this space.

Will not use again. I have tried many apps and weight loss things and this one is by far the worst…and to me mainly because I contacted customer service using the “Help” feature from the app over a month ago and I have yet to hear from anyone. I also sent another message a week later….nothing. In my opinion, if you are going to have a service that you charge for AND make getting a refund difficult, you MUST have great customer service and as far as I’m concerned it doesn’t exist here. I enjoyed the meals for the first 2-3 weeks, great variety and tasty however, after that I the meals started having all kinds of different ingredients and weird things like squid. I’m a single person and I don’t want to go grocery shopping daily OR be throwing away food because I’m buying 50 different things. I think the small portions and cooking for certain numbers of people need to be considered when making a meal plan. The ONLY reason I will use this app to heal with meals until October is because I’ve paid for it and it’s very difficult to get my money back IF the customer service even responds. I’m already researching my next avenue.

Great content, too many problems with the app. The set meal plan and exercise regimen is an awesome idea, and I think the workouts were pretty good and the recipes were fairly simple too. But there are way too many bugs for the price of this app. For almost a week, I wasn’t able to access the exercise videos, which is the main feature I was using. Then today I logged on and it said that my subscription had expired while I was still paying. So I cancelled my subscription and go figure even though I had paid through the 1st of April I can’t use the app any longer. I think the developers are more interested in making money off of people than providing a quality app, which is a shame because they could get so much business during this quarantine situation. Another thing is you cannot change the meal plan you are using or at least it takes a while to actually change. So that’s kind of annoying. If you use the keto plan, I checked and the recipes contained more than the 20 carbs that you’re supposed to be eating a day, so it wasn’t truly keto... But fortunately, if you have a Fitbit, Premium subscriptions are now free for 90 days, so I would just use that. One thing that was nice was that on the Facebook page they have been posting workout videos almost daily recently, so I’ll give them that.

DO NOT BUY THIS APP!. I am very disappointed in this app. I bought the one year package for over $100 and it isn’t even working! At first it was nice, I picked my meals for the week and decided to go shopping using the grocery list they supply for you. While in the store, every time I would try to select an item to check off that I’ve gotten it, the app would crash. I then had to go through the store memorizing what I did and did not pick up yet to ensure I got everything. This led to me spending two hours in the supermarket for something that could have been finished in one hour. After having this difficulty I still used it to prep for my first full meal day using the recipes. Everything went smoothly until the next day I began to get ready to prep again, and this time the app wouldn’t even load in. It has now been two days. The app won’t work at all, it won’t load the home screen or my meal plans. I purchased so much food and now I don’t have the recipes to cook it. I am extremely disappointed and still haven’t had the chance to use the exercise portion of this app. I would very much like a refund and to delete this app from my phone. What a waste of money!!!

Enjoyable, needs a few improvements. With gyms closed, I decided to look for alternate at home exercises. I am in my late 20s and looking to keep an active and healthy lifestyle. This app has great options. I subscribed and I really enjoy the daily 'do your exercises' that fit directly in what I am looking for. I also like the 'workouts' section if I am looking to work a little more on a specific muscle group. Yet, for me honestly I do feel that the food and dietary section is not useful to me. I am not looking for nutritional advice, im only looking for workout ideas so this to me is not useful. I would advice BetterMe to have a full seperate app just for nutrition and one just for workouts with the possibility of merging data from both apps together if the user wants to. Otherwise, a lot of the data on this is just not useful to some people. I do get the whole concept of being a full plan of food and exercise but thats my experience. Another think I want to point out is the 'do your workouts' section of the Plan page. Some days it recommends walking, other days it recommends a full 25 minute exercise routine -which is exactly what i love about this app and why I subscribed to it. Yet, skme days when i check the 'do your workout' section it says 'today walking' it doesn't make sense. I suggest modifying the Plan page to include under the 'do your workouts' section a 'walking' subsection and an 'exercises' subsection. That way you get to have both new options everyday.

Terrible translations from the beginning. My 1st Pilates workout with Better Health and I am pretty disappointed. After going through a whole survey so the workouts are “designed” to fit your level of mobility, I was really quite disappointed. I have a double hip replacement but I’ve done all kinds of workouts before and since the surgery. The skill level that I picked was easy, beginner, low impact, etc. The moves themselves were not the problem at all, nor was the pace per se. The problem is the transitions from standing to floor. How can you transition randomly from a standing move, to a lying position move? For one it doesn’t prompt you that the next move is sitting/standing. Second, even the position of the mat is different between moves. This does not make sense at all. Not just for myself, who needs extra time to transition from standing/sitting, but I can see this being a major flaw for many “beginners” that can’t just hop up and back down every 30 seconds, and most certainly not be able to complete the workout in 15 mins with the pauses and adjustments that you need to make to perform the simple move!

Not User Friendly, good customer service though. UPDATE: The developer reached out to me after I wrote my review and after free emails back and forth, they kindly refunded my money. I appreciate their customer service and no hassle. Original review: This app has some good features, but it's not user friendly. I like that there is a "to do" list each day, but you can't customize what options are in the list. I'm a nursing mom, so fasting is not an option for me, but I am unable to turn off that feature. Adding the food I've eaten in the calorie counter is pointless because it barely recognizes any food I try to enter. I end up bluffing my way through it just to get a rough estimate of my calorie intake. And, most of the measurements are in ounces. My fitness watch is linked, but my step count isn't updated with it. It seems I have to have my phone with me just to have all my steps counted properly. I like being able to record how much water I've had to drink, but I can't seem to change my goal. I like that there are several fitness options, however I haven't tried a single recipe. I don't have time to go shopping for specific food and make a meal for myself... I have 4 kids and they're not going to eat these meals! I'm really frustrated that I paid for this app. It seems totally different than what was advertised (I signed up through a link in Pinterest). A free trial wasn't even an option.

Edited review after refund. *Updated review: I was told there was a return policy that I didn’t qualify for. After I gave a negative review, I was offered a refund and then was asked to edit my review. Days later, I was asked again to edit my review. I suppose I am more pleased with my experience now that I was refunded. However, my original experience hasn’t changed. I believe the only reason I was refunded was to fix their reviews. I should have been refunded right away because I was dissatisfied with the products I purchased. I would rate their customer service at a 1 and the app itself at a 3 so I will meet in the middle and raise my rating to 2. I won’t lie and give a rating I don’t feel is true. Rating are a way for customers to get the truth before spending their hard earned money. This isn’t just a $1.99 purchase, people should know what to expect. Original Review: I purchased the app but it was not at all what I expected. The ad was misleading and it didn’t function at all as expected. I requested a refund and they just kept replying without answering me about the refund. They finally sent me a link to their refund policy which basically told me I needed to follow the suggested diet to a T for a period of time, yet request a refund within a certain time, leaving very little time to do so. By the time they FINALLY sent me the return policy, it was too late. Waste of money!! Won’t refund if you are unsatisfied.

Wish I had selected the lowest option.... I thought this would be a great option to help with accountability and extra guidance through my health journey. I signed up for the 3 months of fitness and food, totaling $50... however, cataloging meals is pretty nuts, everything defaults to the same ounces when scanning upcs, so u have to change everything, there’s no way to add recipes or extra nutritional information... I’ve had a lot better calorie counter apps and just wanted the daily workouts, but realize after only a day or two that this app isn’t really helpful at all and has very little customization compared to other apps. Also there was no option for a workout that couldn’t be done... for example, the workout today should have been a 10 min walk, but I don’t own a treadmill and it was pouring rain outside, there was no way to swap for something else. I wanted to cancel and get some money back, but unfortunately I’m stuck with the loss of my $50 until my months are up. Thankfully I know to go into my Apple account and cancel when the time comes so I don’t get charged over and over and using this app has caused me to research and download several other similar apps in hopes of finding one that’s got less kinks and will be a better fit.

New customer. I just got this app about an hour ago because I saw a tik tok ad lol. But here is my honest opinion.. So far so good I honestly like it. Right when I downloaded the app it asked me for all my information such as weight, height, age and what my goals are whether it’s losing or gaining weight, it also asked about my daily schedule and how I spent my time and it created a workout routine for me. I personally want to gain weight and grow my glutes to have a big booty so when I finished my first video I felt like it was just a basic basic warm up(which it is) but what I like about it is that it has some workouts/stretches that I’ve never seen before and I actually felt them benefiting me. The first video wasn’t enough for me so it asks you how you felt after the workout out and includes 5 extra videos that you can watch and after the second video I am feeling tired but energized at the same time. Thats all I’ve done so far so I will try to update in a couple days or weeks(1-9-23)

Needs to be more personalized. Maybe I’m just not the right target group for this app but I do feel it is lacking The workouts are nice. They start at your level and increase as time goes to make sure that you hit your goals. It also gives a great clip of how to properly do the workouts. You can choose the type of workout you like to do (run, home workouts, gym etc.) but it only lets you select 2 options. I do think the app should make an option to have the workouts run through instead of having to hit next or skip to continue. The meal planning is a nice feature but this is where I have an issue. Not a day in my life have I attempted to make an open chicken, squash and ricotta ravioli topped with brown butter sauce. I feel that the meals should be more simple than a recipe that just sounds nice. Especially right now during this quarantine when shopping isn’t the easiest. Meals and water intake are on a preset sliding scale so not much room to customize the actual numbers. Also, I feel that a trial would be beneficial. I don’t like apps that make you pay for the membership before you even see what it offers. However, I did bite the bullet and purchase the 3 months.

Predatory. To start: IF YOU HAVE STRUGGLED WITH ED, DONT GET THIS. I was anorexic for years, weighing only 94lbs at 5’2. I was calorie counting and constantly weighing myself. It took a lot for me to heal and now I’m a healthy 140 after 2 children. I love my body, I feed myself like I’d feed a loved one. I’m still uncomfortable with my breast size but the rest of my body is easy to move and carry on day to day life. I’m happy to wear anything. I’ve had 2 surgeries this year and I’d love to strengthen my core again, where my surgeries were performed, after allowing myself sufficient rest. Instantly, this app begins by telling me I’m “overweight” according to BMI (proven to be archaic at this point.) I just wanted an app to give me guided workouts, especially those that may help release emotions and trauma. Instead I got diets, calorie counting, BMI shoved in my face. Even the intro audio on beginning is toxic telling me I struggle to say no to an extra slice of pizza. I’m still waiting to see the actual work outs assigned to me, but I’m already hating how this app makes someone feel. It’s no wonder so many women struggle with image and disordered eating. I’m not going to be on my death bed wishing I had said no to a second slice of pizza

Has Great Potential..... I started using this App yesterday. Already have huge agitations. Let’s start with the Calorie tracker. I have used other meal log/ macro Apps that are way easier and less time consuming. For example if I meal prep I should be able to copy the meals from the day prior into my next day of tracked meals instead of individually typing items all over again, the food items are scaled to Oz even though they are inputted as grams which is time consuming to go and covert the serving unit every single time. Now let’s talk about the workout. Day 1 was labeled Brazilian Booty in which there was no glute exercise. This is a full body workout that had abs and shoulders. The movements being demonstrated are jerky and fast lacking in proper form/technique. I DO HOWEVER enjoy the way the workout is designed so you can move along with it, timer and everything. Water tracker, if I accidentally click too many times I see no way of deleting my mistake in order to accurately track water intake over time. AND LAST BUT NOT LEAST the app opens you to another item to sign up for (which also costs) once you have already paid for the services, I chose one that says “ live coach access” where is the live coach ? Well I’ll see how I do in the end I already paid but I will be sure not to continue the subscription once completed. This app has such great potential just really needs to tighten things up for efficiency and accuracy.

No lie—one of the best fitness aps around. I downloaded this app based on Instagram advertising the wasted no time in signing me up for a subscription plan, so suffice it to say, my attendance were up to a possible scam. However, after a few weeks of using this up, I can confidently say it’s one of the best overall fitness apps around. Not only are there features like calorie and water trucking plus fitness and exercise, calorie burn counters that, well, how are useful, or customary for just about every iOS wellness app, the BetterMe app goes five steps beyond by creating customized meal plans for you inclusive of daily recipes that accommodate all major dietary restrictions and allergies (shocking for someone gluten-free, egg-free and nut- free, as well as paleo & pescatarian !!), the app also creates workout regiment for you that take into account injuries you identify in your initial survey (knees for instance) with great instructional videos. Honestly, to say, I am gob, smacked by this up, would not be an exaggeration. I, feel like they have launched fitness software to rival even the likes of peloton and other major industry players without so none of the cost or icky branding. I 10/10 enthusiastically recommend.

Not worth the money you have to pay. For the cost of using this program it could be set up much better. The food tracker part is seriously lacking. I can not even accurately use it. So I’m paying monthly to use the app, but I have to use a completely different app to accurately track food which is a hassle. The food can only be recorded in ounces. If I am eating a cheese stick on the go, I have no idea how many ounces it is. If you scan it on the app it may show up as a kraft Colby cheese stick, but you still can only document it in ounces. You can’t just log one cheese stick with the correct nutrients. Several items I have used are not in the database. If you have to manually enter the item, you can only enter the calories. When watching carbs, proteins, and fats, only being able to record calories is not efficient. All the food that is not in the database for this app are in the database on other apps with accurate measurements. Any challenges you want to do have to be paid for on top of the regular cost. The program is not that well set up to account for the cost of using it. There are much better apps available that are significantly cheaper.

Love but could be better. So when I started using this app (more routinely) in March I was 160 lbs now I am 146 so it works. I love the exercises and the meal plans it’s honestly an amazing app but it could be better. I don’t like that the exercises just jump from one to another. It would be really cool if somewhere in the corner you put “up next: ______ exercise” with a photo or video of the next exercise so I’d be a little more prepared. Also sometimes I can’t see my phone when I’m exercising so some type of ding when you switch workouts or a “3,2,1” kind of count down or something to let me know we’re switching exercises would be helpful. Another thing is I started the sugar free challenge and I’ve been clean since I started but I forget to mark down that I had a successful day and it automatically puts me as failed and it can’t be changed. That’s a bummer and it really brings me down because I know I’ve been trying. Other than that I really love this app it’s honestly helped me so much to change my lifestyle. Another suggestion is I would love if this app could remind you to drink water as well as workout! I really think this app can go places.

An App for those lacking time. It was really troublesome for me to work out regularly for a very long time. I work extra 20 hours or even more every week, it was really difficult to fit a full-blown training session into my daily schedule. It became the least important priority, and I regularly skipped training instead of regularly exercising. This app was a game-changer for me. There is no way I don’t have 15 minutes to train every morning. Plus, the workouts continuously change so I don’t get bored. I usually like to go at my own pace, and it seems to me that the system in the app motivates you to push harder, but it is not a problem at all. I measure my changes each week, and I can say that I got much leaner than I was a month ago! It is actually much easier to extend your sessions once you get used to the short ones. I think my friends don’t want to hear me talking about this app any more as I do so much, but it really is that good. Try this app, you will be surprised how easily it fits into your routine! I guarantee you won’t regret the dollar spent!

Like the App, Hate the Update & SCAM!. I got the app years ago & have been in a love/hate relationship with it since. When it first came out the exercises were not as detailed as they are now and I was impressed with the updates they made until the most recent update. I started using the app faithfully (with a faithful monthly subscription) since March but since the last update, last week I believe, every time I open the app their challenges pop up and I have to click on joining one just to be able to get to the home screen. I refuse to pay an extra $10-30 for a challenge when the app barely allows me to enter my meals daily because elf the limited food selection. I shouldn’t have to go through the challenges just to get to the home page to perform my workout, log my weight for the week, or log my water for the hour. Update: I agree with other reviewers, this app is a scam! It’s not worth the $9.99/month. The calorie counter section does not include many options the barcode scanner does not pick up barcodes leaving you to enter them on your own. It does not let you go back and fix previous day entries (i.e., water intake from the previous day), if you do a different workout aside from the one assigned to you in the app or in a different app it does not count towards your progress for the day. It is pt worth it.

Only 28 days?. I really loved this app when I did the free trial, so I bought the lifetime subscription. But it now seems that once I’ve completed 28 days’ worth of exercises, there’s nothing left to do in the app. Will you be adding workouts beyond the 28 days? I certainly hope so. If not, I recommend those who love the app purchase only a one-month subscription rather than waste money on a lifetime one, since you only get a month’s worth of workouts anyway. Three stars instead of five as a result of this issue. Tempted to move it to two. Update: the developer’s response was misleading and entirely inadequate. They responded to my complaint about only having 28 workouts by noting that there are 7 different programs. These are in fact only the “arms”, “legs”, “abs” etc. sections, each one containing only 4-5 moves and lasting roughly 5 minutes. You have to combine all 7 to get an actual, full workout, and there are only 28 total. Once you have completed the 28, there are no additional workouts. If you’re serious about getting in shape, don’t get this app. You will only get in shape for 28 days. After that, you’re on your own. As a result of their response, I am lowering my rating to one star. Should they expand to additional sets of workouts, I’ll be happy to increase my rating. As it is, extremely disappointed in my purchase.

Don’t use!!!. After trying the trial out for a few weeks I actually enjoyed the exercises offered. The meal plans were stupid. Nothing else was useful to me. Any additional workouts were pay only to access. I didn’t use it for the past few weeks due to crazy work schedule and yesterday I was hit with a $50 charge for subscription fee. No warning at all my trial was ending. A simple email received after they already took my money was ridiculous. And heaven forbid you actually want customer service to give a crap. They have been fighting to keep my money even though it was only hours after they took it that I tried to cancel the service. They offered to give me six months free then offered me half my money back! I want all my money back and I don’t want their service if this is how they treat people! Go read comments on their social media! I wish I had read it before I tried their app. Sleazy business practices! I’m going to keep raising awareness about this issue until they give my money back! Shame on you guys for doing this to people! We’re all trying to better our health and your just stressing us out!

My experience with better me. Though it’s only been a couple of days and I have started out first with just changing my eating habits because they were terrible. Today was my first day for the work out and I have some major health issues. I have lung cancer and I had some strokes back in 2017 so I was wondering if I was even going to be able to do this so I don’t wanna say it’s not a hard work out it’s a good work out I used to have a personal trainer years ago and work out in a gym. Obviously this is nothing like that but I love the fact that I don’t have to go anywhere. All I need is a wall and a mat and I feel wonderful today. I’m so glad that I’m able to do this because truthfully, I didn’t think I was going to with some of my limitations, but so far so good and I gave myself till August to reach my goal but I think I’m going to hit it way before then I’m so excited sincerely Kathy from Jersey

SUPER Effective. I’m returning to this app after a year hiatus. At the end of 2020, I decided I needed to focus on something other than Covid. My husband and I had been dealing with infertility for 10 years and I know I felt solely responsible. We had a talk about trying IVF and I decided that I was probably not at a healthy weight to be considered for it. An acquaintance suggested this app, so I downloaded it and hit the workouts and calorie tracking hard. I feel that I saw results pretty quickly and was super excited to be on the right track to healthy! Two months into using this app, I started looking into clinics that offered IVF. I didn’t need to though, because the same month I discovered I was pregnant. We welcomed our daughter at the end of October 2021. I truly see now how important my health is and I have this app and my experience using it to thank for my new outlook. I’m excited to take up where I left off! Thank you for the hard work you’ve put into this program! It has been life changing!!

Decent but the calorie tracker is lacking. The app does an adequate job of helping you keep everything you need to track in one place for the most part. The calorie tracker is very frustrating and time consuming to use however. Simply adding functionality for it to automatically resurface items you’ve tracked before (many of us fitness folks are creatures of habit) like other apps do would go a long way. Instead, it only “remembers” the last 10 things you tracked and after that you have to start from scratch with a new search. Entering key search terms like brand name and item produces an at times seemingly random list of things with the same names and different calorie counts. It takes 3x longer to track a meal than it does with MyFitnessPal and a lot more concentration, sometimes even requiring me to look stuff up online and compare. I’m keeping the app for now because of the exercise program, but unless the tracking becomes a lot more user friendly it’s not a long term solution given the cost.

Only gets 2 stars because of the different checklists and motivational notifications. This app was highly recommended to me by a friend. I am now reconsidering that friendship. On the surface, it looks like a great resource. I did like the motivational articles and notifications. But that is where the like died. The food database is absolutely horrid. Macros are not given for over half of the foods and your commonly entered foods are not saved for a quicker add. I tried to do the exercise plans, but when I would rate something as not for me due to previous injuries, no modifications were ever put into place. I ended up using my Apple Fitness app. I added the meal plan thinking it would be a great tool to get me jump started on my journey. It looked like a 12-year old made that plan. Steak and vegetables, chicken and vegetables, the same breakfast and lunch options repeated each week. And oh, look! Squid?!?!? I tried to cancel both subscriptions and the interface is so horrid, that it’s next to impossible to do. I cannot believe that I let this thing turn me into a Karen. I have learned my lesson. Never pay for an app again, especially without reading the reviews. I have gone back to My Fitness Pal and have actually started to lose weight. Going back to that friendship, however, will probably not be happening.

Update/ excellent customer service. I purchased this app in March! Yeah- amazing access to meals and workouts! I purchased the year subscription. Well something glitched and now I cannot log in. I have contacted the developer and they asked for ALL of the possible emails that I could have used to create the account. None are found. The next message- looks like you signed up and just need to fill out the profile… uhm, I cannot do that if I cannot log in. Please help. This is such a disappointment for weeks now!!! I finally got ahold of someone who reset my account so I could log in. (After trying all the normal things: delete app and reinstall,reset password etc.) Although I lost all the data I was tracking daily- they finally reset my account- and challenge I had also purchased and they updated my renewal. They thankfully reset so I have a year access since I only used about a week- Frustrating at first but so glad they could help!

We Want Change. I love the app, but it needs a few more features. I would love to have more choices when it comes to the exercises. They have to think about your physical health, age, and weight. Some exercises are just made for people who are fit, young or both. At the beginning the exercises are modified to a beginner, but then they get more challenging. The problem is that after months of exercising when you’re overweight and older, your knees start feeling the pain, so I do recommend they stay on a modified exercise when it comes to putting all the weight on your knees or giving you the option within the app. Also, it’s important to provide two feel good options because it helps you achieve that goal for that day, and also you have an option for those days when your life was crazy busy, active, and full of chaos. Lastly, I have had many problems of it crashing down in the middle of my workout many, many times! This also discourages all the effort we put into a healthier lifestyle. I have even tried it several times, but it constantly crashes down. Also, I can’t even delete and reinstall the app because it might delete all my data. No easy fix for this until now.

customer service reps lying to customers lol. i haven't used my app in over a month from being too busy and have been letting the weekly charges stack up since there's no "skip the week" button or cancel subscription button. I looked through recent reviews on here to see if anyone knew how to cancel since there is no FAQ or quick help available on the app, and found the company responding with false info as recent as two weeks ago lol. multiple responses had instructions of going to the app, clicking "more" on the bottom right, tapping profile, then scrolling down to see the "cancel subscription" button. which is not a thing, doesn't exist, hasn't since i got the app or I would've a long time ago. what does exist is a "subscription terms" button which if you select and read through, you'll eventually find you have to contact them for cancellation. just tell people that??? or actually create a cancellation button? most people want to be able to have control over their money/purchases, without having to ask someone...

worthless “plan”. UPDATE: So I emailed them and I did get my money back. The developer asked me to update my review. I will say that they were quick to respond to my email, which I found in these reviews, but didn’t find in the app. Regardless, I’m glad they honored the refund and I hope that other people find the app useful. The customer service was quick and I’m pleased with that. . . . . . Well I paid for 3 months for a program that claimed to be geared toward metabolic typing— it’s not, claimed to have great meal plans that are really just lists of recipes with no actual guidance as to why they’ve chosen these meals, no shopping lists, nothing. And their money back guarantee is a JOKE. You cannot go through the App Store and have to send them multiple ridiculous screenshots. SAVE YOUR MONEY and use any other free app out there. I wouldn’t call this a scam, but it’s completely useless and misrepresented. Also, there’s some sort of comment from the developer saying they can’t find peoples emails? That’s not something that is even asked for upon cancellation. If these developers aren’t trying to just keep peoples money dishonestly, they’re doing a great job of acting like it.

Does Frustration Burn Calories?. This app has a lot of great articles, workouts, and recipes based on your preferences and needs. I enjoy the little quizzes you have daily, and the water intake tracker, but that’s really where the niceties end with this app. Logging food is near impossible and not user friendly at all. The only measurements they have for most items is in ounces, and even then half the time it doesn’t pick up the fractions of an ounce you try to log in. Its food library is VERY limited, so good luck finding a barcode it will take. You’ll be entering in a lot of foods manually. While the fasting countdown is a great visual to use, you can’t reset it. If you forget to hit start or stop, it keeps on keeping on. There really needs to be a way to adjust the times on it to be accurate. Plus, if you’re done eating, but not yet to the end of your eating window, you can’t start your fasting window early! Sorry, but I don’t eat the ENTIRE 8 hours of my eating window. It’s like the developers don’t understand intermittent fasting? To top it all off, it doesn’t sync up with fitbits. It’s not even an option. So unless you have an Apple Watch and/or want to carry your phone with you 24/7, your steps aren’t counted, and you can’t manually enter steps or workouts. Those 3 things are MAJOR fails for me as a user, and it’s very frustrating to know I paid to get a limited sliver of use from it. I really can’t recommend this app to anyone.

Maybe 3 stars if it were free.. However, for a pay-for app, it is lousy. The food recording is ridiculous-good luck finding what you are looking for in the measurement that is reasonable. Many different measurements seem to have been done by a completely inept person/machine, having 5 different measurements that all say the same calories. Then, you HAVE to give access to every part of your health on apple in order for it to track your steps or to even log your weight? I don’t use apple health and don’t want to share my information with it. I can understand the steps but allowing just the step tracking to share does not work at all, it still requires you to share everything. What is the point of having separate sections if yo can’t allow one section. These issues render half of the app unuseable, add to the fact it doesn’t sync with Fitbit, and I def wouldn’t recommend this app for anyone unless you are only looking to read the little quips which are nice but so far are all information you can get free online in weight loss articles, just broken down in smaller bites. The water tracker is nice, and I haven’t tried the workouts yet since I use another app for those that is easing me into them. The daily log in award thing doesn’t even work correctly. For 3 days it told me I was at “day 5” and then I updated the app and it sent me back to 1. And despite what the response to my negative review says, it does not sync with Fitbit. There is not even an option.

Horrible customer service. I got this app because I was looking for some structure to my workout routine and it seemed relativity interesting, so I decided to give it a shot. However I didn’t like ridged the app was, and how it kinda goes from 0 to 100 with certain things. So I tried contacting support trying to ask a couple of questions, and waited a few days. No response. Did it again. No response. I contacted support again asking to cancel the subscription so that I wouldn’t get charged 40 dollars for a product I don’t even like, I have contacted them several times both through email, and on the app, and still no response. This apps customer service is absolutely awful, I can see why some people would like this app, but I’m not giving it such a low rating because I don’t like how it functions. It’s because of the awful customer service I previously mentioned, this app is not friendly to its customers and it’s a joke of a service. So unless you want to go through several headaches while trying to get help from it’s support team, don’t even bother. And mind you my subscription still has not been cancelled, cause it seems that they still refuse to do so.

Workouts mostly great but service is bad. Workouts are mostly great. It helps to hear and follow along without having to stare at the phone for what’s next and when to transition; however, there are a lot of errors. The app should allow for quick feedback by workout because it’s weird when you are doing a completely different exercise based on audio than is demonstrated on video, or you do the same exercise multiple times on the right as instructed thinking you’ll come back to left and never do, etc. Also I purchased the 30-day toned tummy challenge for $4.99…has no narration that explains the move and no transition warning, so unless you are staring at the phone, you cannot follow along with ease. Haven’t seen enough at home fitness that caters to the use of just hand weights. Many at home workouts refer to equipment needed like machines (or two) in a gym. Have to click on each workout to see what I can do with the equipment I have at home. I tried to use it for food tracking but felt like other apps had better functionality. Also responsiveness to questions is the worst I’ve seen. Then when they finally respond, you’ve moved on to something else. At this point, I could use great workouts and device connectivity to other popular apps.

Enjoy the meals, but…. These meals are delicious and though I just started the program 5 days ago, I’ve already lost several pounds. Problem is, and I’ve emailed customer service about this, there are errors in either the ingredients or the recipe. They don’t always match up. Example: the ingredients will mention one vegetable and the recipe never mentions that veggie or what to do with it. Or the recipe will say heat oven to 180 degrees, (180?) and Carbs 25 minutes. Carbs? Do they mean cook? I’m assuming , yes. Photos don’t always match recipe: strawberries in photo, but pears in the recipe. I just feel that the editing is poor. And if the meals are not edited, what else might be incorrect. That being said, I like most of the program. Not love, but like. The workouts and articles are good. The logging of the recipes could be better when it comes to scanning a barcode for nutritional value. The MyFitness app scans and all the info pops up immediately. Here at BetterMe, after scanning, so far I’ve had to fill in every detail, fat, carbs, protein, etc. myself. Hope this helps some people and I hope BM can look into the issues.

Needs more instructions. I’m enjoying the app so far but there have been a few exercises that didn’t make sense just based on the graphic. An option to select more information before starting the day’s exercises would be nice. Also, being able to actually track the meals eaten rather than just a menu to look at. I love that it has the recipe provided for the meals, being able to build a favorites list of recipes would be awesome! After reading other reviews, I checked out the billing and it does seem pricey for what is offered ($10/mo). Mine had the 6-month automatic $42 subscription selected already, so that would have been a crappy surprise. That does lower the price by $3/mo though, so I can see the benefit and will likely leave it that way. An earlier warning about the price would be good though, I’ve seen other apps put the subscription prices in the app description, so people don’t feel deceived when their account is automatically charged. The app itself is beautiful and I like the target areas. Some of the meal choices are a little different haha, you guys must really enjoy livers! 😁

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Love it so far!. I just had my first baby 3 months ago and as happy as I am, my self esteem has been at an all time low as my body has never looked so flabby! I’ve only been using the app for two days now but the workouts target my personal problem areas, have got my heart pumping and have me sweating which I see as a good workout! Also, for any Mums who are home with baby, the workouts are really easy to do without a gym :) 5 stars so far!!! No issues. Happy to continue use after free trial is over.

Really enjoying this app. I have found that I am enjoying this app more than I thought. I like the meal options, and I can mix and match with my favourites, or just log my own. I think the exercise options are fantastic as well, such a variety on offer. Reaching my step goal, exercise and water intake are made easier as the key totals are on the opening screen to remind me. The fasting section is also a bonus. I like that you can add that into the mix of diet and exercise. I play Pickleball regularly so, adding that into the exercise options would be a bonus, but for now I just substitute Badminton Hey, it’s not perfect, like others I have tried, but it keeps me on track daily and I am losing weight, so I am achieving my goal.

Absolute waste of money and false advertising. This company does not even deserve one star. In bold and highlighted by the website, when plan was purchased we would receive a personalised meal plan according to our preferences; which I optioned for meat free, vegetarian. Upon opening my meal plan, it not only included meat as the main protein, it also was incomplete with no recipes. To add, my partner and I both signed up with two significantly different diet preferences and with different health goals as required by the questionnaire. Despite this and their “algorithm” to craft a plan tailored to our personal nutritional requirements, we both received identical, generic meal plans with another company’s logo “Eat & Fit” . Attempted to reach out multiple times only receiving one email back asking to retake the quiz when this was never an error on my part. despite the several messages. I have lost all trust and question this company’s integrity and wonder how they continue to deceive and gain the money off customers who are really trying to make a difference for themselves trusting their services. I have been blindsided by their false advertising and now reviewing the many complaints and reviews on multiple platforms, I wish I had read them before making my payment. Would not recommend this app/service to anyone.

Gentle introduction for me as an unfit person.. I found the first session was a perfect gentle introduction. I hope that the sessions increase in intensity as my fitness improves. The instructions and visuals are clear videos with pleasant timing sounds and detailed verbal instructions. I’m glad I signed up … I was just too lazy to bother exercising on my own but this gives me that extra little bit of motivation and feels less “lonely” than repeating drills from memory. I hope this app keeps me motivated!

They deducted money when i had clicked that I didn’t want renew. Beyond angry- do not recommend this app- i tried for a week the extendbarre for seniors- after 3 days I decided it wasn’t for me. I followed the instructions to remove auto renewal because payment would come out by the 3rd. And to my horror they took money out today. The app itself is an AI image doing the exercises!!! Unrealistic. Prefer humans to robots when following exercises experiences!!! So i removed the app from my phone and it been very hard to gain access again to see what went wrong and why money was deducted. I even sent feedback after each exercise that i did to indicate i found it difficult- nothing was adapted to fit. I have sent about 4 messages demanding my money to be refunded back since they have taken without permission. Remember i selected not to auto renew!!! I just want to unsubscribe from this horrendous app. I thought I had by clicking don’t renew. I will tell everyone about this horrible experience if my money is not refunded asap- Tiffany Richards

Wouldn’t let me unsubscribe. I tried the free trial and it was fine but I found it wasn’t for me. I tried to unsubscribe but then crashed. I tried again and it did the same thing. I deleted the app and thought it would be fine. A few months later I realised unknown payments were being taken out of my account. After an hour of trying to figure out what the payments were for I realised it was this app. I’ve been trying to find out how to unsubscribe for the past couple of hours how to cancel the subscription and yet there is no way to do it on the website and money is still being taken out of my account. I am furious and I DO NOT RECOMMEND

useless app,waste time. Hi, I do not hide that I am regretting having chosen this app ... I was thinking of something more specific and intuitive ... I work every day from 9am to 9pm and I was not asked about my typical day or the actual possibility that I have to cook or prepare to eat, then even if I managed to organize myself I would have only one day to go shopping and then I would have to go and see all the recipes, recipe x recipe, to write down what I need for the week and this takes time, so time that I could use differently ... there is no possibility to insert various physical problems that limit my ability to do some exercises, but can you change the exercises ??? yes but if I choose the exercise to do , what do I need the application for ??? then I was asked what ingredients I would like to include in the diet from a choice of 20/25 ingredients ... but in the recipes there are 2 billion that I would not be able to get at work if not by preparing them first, which, I repeat, would require one expense that I should transcribe recipe x recipe x a whole week ....

Charged for a subscription I don't have. I tried the app and then cancelled the trial. Today I was charged for a subscription that I cancelled. I have disputed the transaction with my bank. Dishonest and dodgy. So I got this reply from the developer below. I have already gone through the inconvenience of cancelling my bank card as this developer continues to charge people even though they have cancelled the subscription and they are not processing refunds. It is clear from other reviews that they give you the run around but don't fix the issue. I am not going to provide them with more personal information. This developer is retaining payment information which is why I cancelled my bank card to ensure they don't take money again.

Deleted the app but still got charged $80 for annual subscriptopn. I’ve emailed them about 4 times about this issue. I got a response once on the first email asking for my details and proof of the subscription, then when I showed them, they never responded back and no response to all the other following emails. Don’t download this app as they’re obviously only trying to make money out of it. Once you sign up, there’s really no way to avoid getting charged. REGARDLESS, if the issue is only to be dealt with apple subscription, I’ve emailed more than once since 16th of May and no reply.

Horrible customer service. I gave the app a chance and it was ok but I am not willing to pay for the subscription which was not clearly said after signing up for it. So I wanted to stop my subscription and it took them almost 4 weeks to stop it. You have to go through hoops before you can stop your subscription. I had to pay 3 times again before they cancelled it. Totally unnecessary. If you really think that your app helps a lot of people then it should be easy enough for them to stop their subscription instead of making it difficult to do so. This makes it feel like the app is just a means to get money from people.

Won’t cancel my subscription or answer my emails. Honestly it looks like an ok app, I just can’t afford the ongoing weekly payment of $13. I emailed before the first week finished and received an email saying they will get back to me after 8 hours.....yet no. They charged me another $13. I emailed again and received the same email back. I dislike dud services that keep scamming money. Please return emails when you say you will. Edited to say that they did end up getting back to me and refunding me. They were kind to offer one month free, but I didn’t accept it as I don’t want to fall into the same situation of not being able to cancel before money is withdrawn. Changed star rating from one star to two as I still think the cancelation of subscriptions needs to be better.

So close to being a great app, unfortunately it’s RUBBISH!!!. The main reason I am disappointed with this app, is because it is so close to being amazing. Unfortunately, the problems just keep adding up. I am a personal trainer and I have been looking for an app to recommend to my clients in order to track their progress and make them accountable. The major problems I found are: 1/ What was offered within the subscription was not what was received. By their own admission it is misleading so they refunded half, which is actually illegal, but I don’t have time to waste with businesses who have poor ethics. 2/ The meals are great, but recipes are often confusing. 3/ Customer service although prompt, very unhelpful providing short answers with no real care. 4/ Meal and calorie tracking is hit and miss. I log my meals and sometimes it is calculated other times not. I manually log and it logs it in a different area, once again depends on how lucky I am. 5/ History is not stored correctly, especially with calorie intake, in fact for me it was completely false. All in all, I would definitely NOT recommend this app. Perhaps I am spoiled with my Fitbit app who just know how to do things properly, from product to customer service, it is A class.

10/10 <3. I think this app is very helpful and empowering I’ve only done one work out and I already feel great. (Mind you I’m only 12) but it’s made me feel just that tad bit more amazing about myself would highly recommend and is obviously very effective as they also track your steps carbs burned and so much more. Ik this sounds like an advertisement but I honestly love this app already and hope it takes people to a better path<3

Impossible to unsubscribe. FURTHER RESPONSE TO DEVELOPER: I have been emailing the support emails - both of them. I have sent about 6 emails so far with no response still… waiting for my refund and will be commencing legal action soon. RESPONSE TO DEVELOPER: I can’t give you the 7 digit number from the email because you haven’t sent me an email!! I’ve tried twice and still waiting to receive the emails!! UPDATE: they have taken money from my account without permission! This is theft and criminal behaviour! I will be taking this further if my money is not refunded in FULL! Followed all the steps to unsubscribe, then a window pops up saying “check emails to finalize subscription cancellation” or something along those lines, then never sends an email! I’ve tried twice now, contacted support only to be sent an automated email telling me how to access my subscription…. Someone get back to me and cancel!!! Thought about using the app again in the future but at this rate no way would I! Total scammers!!

Unhappy!. I joined up a week ago and had no idea I had signed up to pay money already! There was no trial period mentioned. I do not recall being asked to set a password, and the app is not asking me for one as I try to log in to cancel my subscription. I have been charged two times in one day, on two separate days a week apart, for a total of almost $40 Australian. I was asked very few questions about my ability to do the exercises and given the pictures off the models this app is not fir me. Yet I’ve already paid almost $40, in a week. I had one question about food entry on the first day when I put in my minimal profile and wanted to enter a mandarine as something I ate, as part of breakfast. The food list popped up as: “mandarine flavoured yoghurt”. This immediately turned me off as I buy food that is as little processed as possible. I wrote in asking for help with entering specific foods such as fruit, and was asked to provide screen shots, not with advice on how to enter fruit types. Either they are in your lists of food or not. If they are, tell me how to enter them so they get into my food list. If they’re not, tell me. I’m not happy with this. I now read others’ negative reviews. I wish to unsubscribe immediately.

Horrible customer service ! No response to transactions. Guys, Before you proceed, please check this review and take your step in all senses. This ad came through Facebook. I have had payment done with the required subscription and see there is no traction on required services by BetterMe. Unfortunately, I haven’t even received response on their Facebook messenger as well ( it says typically within 2 hours they respond). It has been 2 days no response yet :( . Again am sure one of them will pop us and say it is unfortunate that I had to go through such experience!! Horrible customer service and for me the entire process looks fraudulent now ! Payment done with no services delivered till this moment as writing a review ...! Please refund the subscription amount back immediately... !

Never let me know about automatic renewal. I paid $40aud which goes to usd for a 3 month subscription. I didn’t use it but then just found out they charged 79aud which then went to usd which is like $100. I would never of subscribed again as I didn’t use the app at all I would like a refund as you didn’t even send a email about renewing my subscription or any notification When looking at my subscriptions on my phone it doesn’t come up so I didn’t think it would auto subscribe Please take this advice and make sure you send a email about automated renewal as we customers can’t see that you guys do this To be honest $79 or whatever every 3 months is really expensive.

Absolute waste of money and my time, do not recommend. I do not recommend this app. This app is useless and a waste of time. I have done the questionnaire and now it is asking me if there is a time i would lime to workout. Im ok with that but once i added it to my calendar it added it to family sharing. This app will not stop spamming messages to me and my family. You cannot cancel either. And the worst of all is, it said that my family left the ‘BetterMe Workout’ In calendar but once i got that notification they got a notification saying i added them back. Which i never did. I would not recommend. This is a waste of time and they are trying to scam you for your money. If i could give a -1000 i would. This app is the worst fitness app i have EVER downloaded!! DO NOT DOWNLOAD! you cannot cancel the payment or purchases.

Won’t cancel. I signed up on the 4th of February and they took money which was in USD, I’m in Australia so it should’ve specified Anyways I tried to navigate and see what they had to offer realised it wasn’t for me. I immediately looked for the subscription information as it said I could do it on my phone. No such thing So I emailed asking for it to be cancelled, they suggested 24 hours prior to renewal. It was 5 WHOLE DAYS before renewal. I get a reply but not saying yes they’ll cancel. I wait a few more days and ask again for it to be cancelled, nobody replies. I asked for the 3rd time, again I was ignored. 4th time I ask and instead they say I’ll get charged and then offer me 3 months free. I didn’t ask for more time I want it gone. I don’t want money being taken away from me even though I asked 4 times!! Stupidest app and equally stupid customer service. WOULD NOT RECOMMEND

Really good app. I only found your app recently and wow. As a person with little to no money in really thankful that your app allows me to access and actually use it without paying a fee. I have found it hard in the past to find good workout and unsure of how much calories I actually burn but your app has not only great workouts for everything but when completed one it tells you how many calories you’ve burn. Definitely a 5/5 for me

It’s a scam. Do not download!. I downloaded this app about three weeks ago as I didn’t know much about fitness or dieting. After the first week it wasn’t much help so I wanted to cancel the subscription which was charging me $6.50AU every week. However there isn’t an option to just cancel the stupid thing instead you have to contact them through the app for someone else to do it. After a couple of messages I got a response that said I needed to wait 48hrs to get in contact with an actual person. That was 10 days ago and I still haven’t gotten an email and I’m still paying for there useless scam. Do not sign up what ever you do, they will scam you for as much money as they can.

Stupid!!. I signed up to this app as it said advertised on instagram that the app works out your “body type” and a tailored diet according to your figure. This was not an option on the app itself at all, instead it just had a meal plan and some basic exercises. I went to cancel and there was no one to contact. I saw another girl never got a reply after a week and was charged so I cancelled my subscription through the App Store. I phoned Apple and complained as I went through them to put in my banking details. Do not get this app!! Waste of time and should not be allowed to have no way of cancelling a subscription on the app along with having no means of contacting the company. 😡

Charge is not one off, it’s weekly!. Aiming to get the basic version, I initially paid and was shocked to find that I was being charged weekly for the app that I was barely using. The content is good, and it’s nice that you can buy add ons, but given all that he free info available out there, I definitely don’t think this app is worth it. Sorry. Maybe if the charge was one off, quarterly or even monthly, but weekly is just greedy, especially as that detail clearly wasn’t that visible on signing up, I wouldn’t have purchased it.

Unable to cancel subscription. I’ve contacted the team for more than ten times including email , msg on apps but nobody response as yet . Regardless , I have to cancel my credit card and requested a new bank card from my bank to stop further deduction from this betterme apps . At first I thought it was a monthly subscription in AUD but who knows it turns out to be weekly USD cost. Therefore I tried to msg them on apps to request cancel of my subscription but they just ignore and I still haven’t get any response until now , it has been more than a week. Pls note that I will not bear any further fees or debts from this betterme apps as I’ve strongly requested to cancel my subscription . What can we do when the team just ignore their client from cancelling subscribe and ourself can’t do anything about it ?

No service and will bill you after subscription cancelled. You can’t get a response from “support”. They won’t cancel your subscription or communicate. Avoid at all costs . Be warned. 0 stars would be more appropriate. So here is how it goes. Asked to cancel subscription as per instructions. No response. Developer responds to this review asking for a issue number - but no ticket number is provided in correspondence. A week later I receive a response saying sorry to see you go, how about another month for free. Declined immediately. (Read some other reviews). Over two weeks later I receive confirmation that the subscription has been cancelled. BUT THEY KEEP BILLING. Steer clear of this app. Probably easier to cancel your credit card and reorganise your life than get an honest response.

This app is AMAZING. I must say, the workout I just did almost killed me because it’s my first workout for probably more than 8 months or more probably 1 year and I must say, I feel great and I will definitely be using this app more, great work on whoever made this app, hope you get really good reviews like this one. AMAZING!!!!! I just hope I can walk after that workout haha 😂. But if there’s a trial I’m not going to be happy, most people just like to take care of themselves without paying premium, like there’s no point. That’s my feedback.

I’m loving it!. I signed up for the 90 course, I’m over 30 days into it. I’m in Australia. I hadn’t read any reviews on this app before signing up but have just read a heap and I’m actually shocked so many people have been unhappy with it! I love ticking off my goals every day. Logging my water intake encourages me to reach my goal and I’m feeling so much better for it. I love the daily workouts. There are loads of extra workouts available too. All the meal plans are amazing and so many to choose from! I wish the fasting tracker could be manually altered if you forget to log that you’re in a fasting/eating period. I has an issue with my workout streak score being cleared so I sent a message to the team and always got a prompt response. The issue wasn’t resolved but they offered me to choose between 3 add-on challenges (that are usually paid for) for free, so I chose the 30 day plank challenge. Overall I’ve had a great experience. Thank you 😃

A bit misleading based on the Facebook ad. I saw an ad pop up on my feed for a personalised workout/meal plan and completed a series of questions before being prompted to pay for a 30 day personalised plan. I’ve seen a few of these ads now and figured I’d bite the bullet and give it a shot. After paying, it just gave me details on how to log on to this app. While the app itself seems okay so far, I feel it’s pretty misleading advertising considering I didn’t receive any personalised plan and the workouts and meals on the app are no different from those you can find for free online. I get that it has some other features people might find useful such as calorie counting, workout prompts, fasting etc, but I just feel a bit misled and never would have paid for this had I known it was just an app.

Please unsubscribe my membership and refund the amount deducted. Editing my review to confirm that my money has been returned. Thank you for that. Really appreciate it. Please refund my money asap. I initially registered for this app for intermittent fasting but later when I wanted to unsubscribe there was absolutely no option to do so through the app or the website. It doesn’t show as if I have any subscription in my phone as well. But 30 days later 49$ had got deducted from my account and apparently the only way to unsubscribe and request for a refund is through an email. I’ve sent and email 2-3 days ago and no response yet. It’s very upsetting. Please look in to this matter and assist me asap as I’m very distressed over this. I have no issues with the app, the app was good but at this point I wish to unsubscribe and please follow up on my request and provide me with a refund. I’ve never used this service Please respond and refund asap Please respond and refund The customer service is very frustrating and agonising Please refund my money asap

DO NOT PURCHASE ITS A SCAM. This app does not even deserve 1 start it’s a disgrace and their customer service is the worst in the world. Purchased this app on a 7 day trial and wanted to cancel my subscription as soon as I found out I would be charged $50 a month going on. As I followed the prompts to cancel my subscription I was met with a message “ Reach out to our support using chat, if you can’t see your web subscription” so I did asap. 2 days went by no response. So I sent another urgent message. Another day went by so I sent another message no response. This company has no contact number the only way you can contact them is by their email. It’s now been 7 days and guess what I’ve been charged $50 AND STILL NO RESPONSE… what a joke. I am now taking things further and getting legal advice. Pathetic. STILL BEING CHARGED $50 A MONTH?!?!

Not Worth The Money.. I came across Better Me “Wall Pilates” in an Instagram ad. I had really high hopes after spending ten minutes going through a customisation quiz. I selected focusing only on lower body (I can’t currently do core workouts). When you get into the “customised” plan, it doesn’t appear customised at all. The 28 days worth of workouts visible were just alternating between all the standard areas of focus, including entire core workouts. Ok fair enough, I’ll just skip them, but you can’t even do that, all workouts are greyed out until a day after you’ve completed one. Also only really suited for those perhaps new to programs, the first three days were all thirteen minutes or under. You could select other style workouts to do at any time, but I was specifically there for the wall Pilates. Probably best suited for those new to exercise programs.

Glitches. The reason for three stars is because the app keeps glitching. It worked well the first couple of weeks and then the settings automatically changed which led to the disappearance of all my progress data. I have deleted and downloaded this app thrice so far and the glitches continue to happen. I paid 20 AUD for the services so I should get what I paid for! How can this be fixed!?!!

Better me. Ap is easy to use and the workouts are tailored to your fitness level. Be ware tho that if you’re outside the US, the date you sign up on is based on their time. The next workout won’t unlock until you’ve done the one before it. Can be a bit tricky to unsubscribe. I paid thru PayPal and had to cancel the auto subscription thru them. All their directions are about canceling thru Apple ID. Enjoyed using it for a week while on holidays but would struggle to get value for money from it when working.

Annoying add on selling. After using the app for 3 days having paid for a 1 month subscription covering meal planning and exercises each recipe now has a lock symbol on it. When trying to access the recipe the screen is covered with an ad to up sell me to an annual subscription. Whilst I can click off that screen and finally access the recipe (already paid for in my 1 month period) it was not obvious that this would be the case. The app is misleading and I will not be signing up for any more periods because of this. Otherwise seems like a decent app but your greed has lost you a customer.

A scam. I paid for a month subscription online for a plan and was then instructed to download the app. Found it challenging to register and the only option was to register for a free trial. Once I’d registered, couldn’t see where the subscription i’d paid for was applied and it said my next bill was in 7 days. I contacted customer support, they immediately responded and confirmed that i was paid up for one month. After 8 days I was charged a monthly fee. Sent them an email, I haven’t heard back after 4 days. I did one session from the app. That seemed ok. But I’m too annoyed to use it because of my experience. It seems like a scam to me!

Cheaters, scammers, frauds and thugs. They put you in auto debit option when you register very first time and you even don’t know it happened. And next month close to auto renewal they will send you an email just 4 hours prior and deduct the money from your account and never return it. Keep saying we have money back guarantee with certain conditions. Who the hell asking you guarantee. One is asking their own money back which you deducted by fraud and don’t have transparent policy of putting someone in auto debit category. I don’t recommend this app, not useful at all. No results. No good features. But they focus more on charging you money. Not good for anything. Just keep sending push message for logging your meals. Nothing goood for any other cause.

Bad. The video of the exercises are recorded individually. So one moment you are on the floor and the next moment the exercise is standing. The video clip just go straight from the floor to standing. We as humans have to physically get up. I keep missing Half the workouts because I’m just trying to get in the next position and the next and the next. It’s up down up down, but the video allows no time to make the transition. Also. The exercise gets explained during the workout. So you are trying to do the step and trying to figure out the right technique and before you have done it, the 30seconds are over. Bad Developers. The obviously have NeVER done Pilates in their life’s!!!!!

Misleading and too much up selling!. The app is probably ok (once you do manage to get in that is!) But I’ve found the amount of up selling ridiculously high to the degree that it’s not clear what you actually get when you’ve subscribed. 70% of notifications is to upsell you yet another thing. Every time you open the app you probably need to skip 3-4 prompts of the next best challenge they want to charge you for or that next meal plan you don’t have that you can buy that you’d give up on going to the app and come out immediately. But when you do go to the apps the workouts are done well. Not so much the meal plans or calorie counter. I definitely don’t think it’s value for money for such a high subscription fee.

Great app. I’ve exercised a lot and had all sorts of apps. I know what I need to do but it is easier when you have an app that prompts you to do it. I don’t need it to be interactive and have talking and waste time etc I just want to get it done which is exactly what this app does. I really enjoyed all the exercises this morning as I want to focus more on flexibility. 1st day but so far enjoying it!

Stop membership. I try to cancel my membership online what doesn’t work. Then contacted them through the app for support. No respond just receive an email we did get your request and will contact you soon . I tried this many times . Still no respond and they keep writing the money of my account And then I get this message in my email as a respond . And my subscription is still not cancelled BetterMe: Health Coaching BetterMe Limited "Hello! We can see how frustrating it must have been for you. We do our best satisfying our clients' needs! Would you kindly reply to this review with the 7- digit number of your e-mail? We will try to fix it straight away! Will be waiting for your reply! Kind Regards, Team BetterMe" Saartje

HORRIBLE. I downloaded this app having not very high standards because of most fitness apps. I was whilling to tru out the app and the was a deal going on so I decided to pay for it. I must add that before I purchased it said if you’re not happy you get money back. So I paid for it and all is good looking at the meals and what not, these meals are very complex with the food you have to buy. Atleast for me due to being a teenager with not a lot of money. I explored the app and decided it wasn’t for me, I decided to cancel my subscription and ask for my money back and what not. To cancel or subscription you have to message them so I sent them a message saying that it didn’t suit me good app but is not for me and I’d like my money back. It took them about 4-5 hours to reply and they asked for a review and whatever and completely ignored where I asked for money back and I have messaged them numerous times asking for it back and they have just not replied PLUS I might add they charged more more then was supposed to be charged. So disappointed.

Not bad. It’s ok but the suggested videos go in an order where you have to constantly flip your yoga mat around and there isn’t really time to do it, so you either have to pause the video or miss a bit of the exercise time. Feels like something that could be fixed with an algorithm that sorts the videos into - mat placed forward or - mat placed longways against the wall. Also, I set it up for having sensitive knees, and I’m getting an awful lot of squats?! doesn’t seem like that input really did anything

Confusing App & No customer service. This is not an app but this is a trap. The app is pretty much confusing and always ask to renew or take new subscription. It’s billing me twice each month via Apple ID and PayPal. Tried to contact the customer service and got zero response(I’m still waiting I think once they receive the money they dump) and tried myself to cancel my subscription nothing is happening. After all app never says which is your current subscription plan and all re-logins wipe your past data which is important including fasting window and all previous workout histories. I regret by downloading this app and subscription. Will never recommend to anyone. I wish I would have read the previous reviews before downloading this app.

Misleading & No customer service. It is such a shame that the foundation this is created on is rotten because the app itself is actually great. I signed up under the impression that I was on a monthly plan only to be charged $9.95US/wk to use this app! I contacted customer service at least 10 times over a 48hr period asking for my subscription to be cancelled only to be told to wait a month an see how I go. Tell me how are you suppose to cancel a subscription when you can not do it yourself and the service team that can won’t! I am beyond annoyed and have informed them that I will be taking this further if they do not respond to my emails and cancel my subscription! Disgusted, as I see in these revieiws that I am not the only one having this problem- wish I read them before hand.

Worse app I ever used. It got subscribed and money is auto debiting from bank account , tried writing emails to support for no one response. Also there is no option in app for cancelling subscription. Money is getting debiting by itself and no one is responding from the app support, even my purchases are not reflecting in application. No one should get this app for time and money wasting. Worse app ever i have seen. They don’t respond. Such a care less support and useless application. And the surprise is the cancel subscription option in application is not clickable and that’s totally useless there. shame on you guys for taking money like this from people.

Great support. I am using this app to assist and guide me to reaching my goal weight and fitness. This app is not just for your keen fitness enthusiast but also for people like myself (61) who would like to get and more importantly maintain a healthy lifestyle . It is very user friendly with support coaches there to answer any questions. I did have a minor technical issue however the great support team fixing the issue in an incredibly fast time, I thank you.

Never subscribe the app. I subscribed for this app and and in a week I had requested for cancellation of the subscription as I found a better app. I didn’t even ask them to refund the current subscription but to stop from next month. They didn’t stop the the subscription and next month they have again take the amount and today I see one more amount deducted from betterMe total close to $50 deducted in 30 days. This is very cheap. They didn’t even have a proper customer service. No reply and can’t load the previous request I had made. NEVER EVER SUBSCRIBE THE APP. It would be great if some can respond to my request and refund the money taken.

Buyer beware. Honestly, I see they have good reviews but my experience is not good. It’s so bad it makes me think it’s a scam. I purchased an item from their store, sent an email and received a response 2 weeks later! I also checked in to see when my product would arrived and it hadn’t been dispatched at that point which was 10 days after. Maybe they’re under pressure I’m not sure but really and truly they get to figure it out before more people keep buying and being disappointed. I have requested a refund so I’ve no idea where that is right now. Also know that you cannot use the app unless you’re paying a subscription for it. Doesn’t matter if you’ve paid for anything, you do not get access. Just so you know.

Came along at the right time!. I saw this on TikTok I think and I’m three days in. Loving it! Feeling better already for making myself do at least SOMETHING! On day 2 I went to do the same set again but I didn’t finish it the second time around which means the app didn’t recognize I’d already completed it which was a shame, because it meant day 3 didn’t unlock the next day for me.

Misleading and not personalised. I saw an ad for a personalised meal plan and decided to purchase the introductory first month. I am allergic to a number of foods so I was really keen to find a healthier diet that I could actually eat. I completed the short quiz and got to the meal plan part where you can look at different plans. Well , I thought you could look at them. I clicked on the gluten free meal plan and noticed it was full of dairy and raw fruits that I’m allergic to. I tried to change it and couldn’t. I emailed the better me team twice and almost a month later I have had no reply. I paid for a meal plan I can’t even use. Not user friendly. Misleading. I don’t recommend unfortunately.

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Be careful. Be careful - I downloaded this app to check it out as it looked good - I was going through and doing what I thought was exploring the app - filling out my name height weight activity levels etc. and all of a sudden it told me I had purchased it which shocked me - No offers of price no nothing I had no idea what I had purchased or how much I have paid for it and then I had to get on the phone with Apple who told me it’s going to be 30 days before I get my money back - I have purchased things before on the App Store and never experienced this - I hope and assume the app does work for people and great but that kind of underhandedness I will never go near apps like this again

If you want to lose you money, download this app!. I paid 45$ for this stupid app, hoping to get a personalized plan. My daily workouts just disappear from my dashboard, I never received my meal plans, and now I don't have a workout schedule anymore! I tried to talk to the technical team, but apparently they are busy with something else! DO NOT SUBSCRIBE!!!

Cancelling. Hello I am trying to cancel my subscription the option in the app doesn’t work I have contacted support with no response and unsubscribed from Apple for this app Terrible

No response from customer service!. Can’t get into the app! App won’t let me sign in! The app or password recovery don’t recognize the email I signed up with or any other email I have! Also no response from customer support! Tried multiple times and multiple ways, still no response. I do not recommend this app!

not happy. i do not know how to cancel my subscription, it never gives you the option and they charged me $14.00. How do i cancel?

The app sucks!. I can’t see my stats even thought I already activated it. Tried contacting them but no reply since the 7th of December. I liked the workouts but lost interest on the app.

Horrible. I have tried cancelling and getting a refund within an hour after downloading as I can’t eat any of the meals due to a health issue. The guy (Jordan) who contacted me back literally stopped talking to me the second I asked for a refund. Wouldn’t help me at all. Horrible customer service. Do not recommend at all. If I could Give them zero stars I would.

No support. Sent two requests to get help with issues got no reply. Accidentally selected keto instead of regular meal plan, no option to go back and change it. None of the meal plans take any of your food preferences into consideration. Overall huge waste of money and they charged weekly! $40 just gone. The interface looks pretty but that means nothing if I can’t get the content I need or help when requested.

Fraud. I downloaded this and paid subscription fee for one week. Soon I unsubscribed it. I have been charged twice for that for no reason. There is no option of payment method removal in the app. There is no reply for my continuous messages to help. I am getting same reply in the mail. This is absolutely fraud.

Disappointing. I literally just installed the app and used it for 1 day. I cancelled my subscription yet the app automatically charged me $59.65. Somehow they have the authorization to my credit card information.

They steal your money. I signed up and during the free 7 day trial, realized that I did not have the time to commit to the program at this point in time. I went in to cancel so that I would not be charged past the free trial. Something must have gone wrong because a few days later they took out the money (that I didnt even have to give at that moment, because let’s face it, times are tough these days and groceries are expensive) I contacted them to explain that I had cancelled and could I please be refunded, that was a week ago and they haven’t even bothered to return my email. I sent a follow up email two days ago and still have heard nothing from them. 10/10 would not recommend these crooks.

Bad bad bd BAD!. I have been requesting time after time to cancel my subscription and they keep taking money! I have been in an email battle from hell trying to tell them I WANT TO CANCEL!

Billing scam!!. I started with this app keeping an open mind but was instantly turned off when they took payments out of my account on December 7th (sign up date), December 9th and December 14th. They took $45 extra when they took money the second and third time!! And when I contacted them all they said was that “the membership had renewed” so many times a month do they renew memberships?? They didn’t reply to that, the just ended that session. Needless to say I cancelled my subscription (I doubt I’ll get the $45 back!)

Bad. I tried the 3 day trial and i did not know how to cancel it afterwards they automatically took 20 dollars from my card. I want my money back!!

disappointed and i want refund. I had a highly disappointing experience with BetterMe. Not only did they double charge me $20.99, but they also automatically deducted $40.99 without any prior notification. Despite reaching out to their support immediately, I received an email promising a response that never came. I sent another request for a refund, but once again, their response was absent on the second day. Now, when attempting to submit a refund request through Apple, I'm told I'm not eligible. This lack of communication and failure to address the issue has left me frustrated and dissatisfied. I strongly advise against using this app and am determined to get my refund.

Rip off. Unreal multiple unanswered messages on the app and emails back and forth trying to get this cancelled. They dont show up in the app store or have sny easy cancellation option in their app like a legitimate company. When they finally answer your emails they offer to push your renewal out by a couple weeks. No thank you. And ask how does that sound . Really? Just cancel this. Total nightmare idk how apple allows them on their site

Kept being billed weekly after cancellation. I accepted the trial to see how it worked but I found the notifications were relentless and then was offered $29.99/year but I cancelled, was refunded a week they charged anyway and now I’m getting no response after repeatedly being billed $9.99/week even after deleting the app.

One missing thing-Grocery list. Amazing app love all the challenges. work outs everything this offers. Only missing one thing that would make it perfect. If the meal plans offered a shopping list for your meals every week or 2. Would make grocery shopping so much easier.

Effective Workouts. I have been using Better Me for more than a month and I notice that my body is toner. This is with intermittent fasting and caloric deficit.

I didn’t like the app. Hi, it was a free trail for $6.99 a week but I didn’t like the app so I canceled it within a minute after I downloaded the app. Please refund me back $49.51. It’s not right to charge people like this. Thanks.

Bad app. Lots of ads and they just keep wanting more money

SCAM. So unreliable. I was very disappointed. Told Me I was going to pay 9.99 as their “special discount” for a year. I’m getting weekly charges of 27 dollars. I emailed and contacted them through every platform, and they did not reply nor canceled my subscription. They will always send an automated email about thanks for reaching out, but there will never be someone behind the actual screen. Very upset.

BEWARE!. Do not give this company your credit card information! Ever! If you are thinking about subscribing, please read the recent online reviews about this company and the inordinate number of complaints it has received about not cancelling subscriptions as requested and making unauthorized (and ongoing) charges to credit cards. They are all true. This company gets your credit card information and no matter what you do you will be charged again and again. Good luck trying to get a phone number to contact them. Likewise this company pretends to provide customer assistance when all they do is string you along so they can continually charge your credit card. They pretend to respond to emails or online reviews, but, here again, it is all nonsense designed to string you along. Oh, and good luck trying to delete your personal information. If this company truly is based in Cyprus, I thought the E.U. had stronger consumer protection laws. That’s something to look I called VISA fraud section and learned they are aware of this company and that the only sure fire way of preventing future unauthorized charges is to cancel my credit card. If you are thinking about subscribing, DON’T.

Support team was able to solve my wrong payment issue. I had an incorrect charge of US$4.99 and after quite a few emails the support team agent was able to retract the wrong payment and even refunded additional credits as a compensation. The support team agent was very accommodating, friendly and courteous. Thank you for the effort.

Incorrect amount deducted and no help from the team. Hi, I recently took the yearly subscription and an additional amount was charged. I have reached out to the customer service and received an incorrect response. When I reached back, no one responded back despite the follow ups.

WONT LET ME LOG IN. Wont let you log in after signing up. I just want to cancel my subscription now and they’ve made it impossible. If someone from this team can please help me cancel the subscription and refund my money.

Don’t purchase!!. They kept charging me!!! I wasn’t even using this !! I want my money back!

Not worth it. This app is the only app on my phone that takes more than 30 seconds to load every time I open it. The constant ads make this app not very enjoyable to use. I contacted customer support but haven’t heard back from my last message when I told them all my data disappeared. Luckily the information reappeared later that day.

Scam. I’ve sent two emails trying to cancel and they’ve charged my credit card twice. I will be calling my credit card to report them for fraud.

Interesting. I haven’t yet had a chance to try the meal plans but they do seem enjoyable and easy to prepare and I will definitely update my review once I have the opportunity to try them. But for the workouts them selves the thing I’m disappointed with is that they don’t seem challenging, I do feel tired when I come older them and my muscles are sore but I’m not breaking a sweat doing them. Also I’m just in the third of the first program but the workout has been the same so far since the second day, it doesn’t how you the next days workout until you complete the previous day but I can see that eventually the length of the workout increases a bit . So I guess we’ll see!!

You can only do the free trial by submitting a credit card information.. Must remember to cancel.

Waste your money. Please be aware. Please don't pay for this app. This is a trap to charge you a lifetime. You can't log in to it and use the plans, you can't unsubscribe and you charge for a lifetime. They never support you they just said please login! And when you send them a message for unsubscribing they never care and charge you again! I don't know how can avoid charging!

Be Aware. Subscription options indicated as FREE SEVEN DAYS TRIAL, yet the money was taken out. Apple wouldn’t do anything to refund either, so don’t waste your money and time. They charged 120.90 which was indicated no where in the subscription. Not much contents and such a scam in getting the money. Do your self a favour and do not download this app. Very disappointing.

False promises. This app promises personalized meal and fasting plans. Neither of which are true. I filled out the quiz several times only to be presented with recipes that contain things I am allergic to. When I reported this issue, I was told I would not be given a refund, despite the fact that I never received the services promised. Apple should remove this app from the App Store, it is a scam.

good. you don’t have to pay them or do the 3 day free trial. their meals seem delicious but i haven’t had opportunity to try them. the workouts seems very well put together.

Love the app. But it stopped loading. I really love this app. I paid for the annual subscription. The workouts are really good and they aren’t too hard for beginners it helps people with injuries such as myself and has the challenges to further you on your journey. So far I really like it. But the problem is now the only thing that is loading is the workouts and the settings page. The calorie counter isn’t loading or the calendar. Is it a glitch? Please help because I enjoy this app

Not answering. I’ve been trying to cancel my subscription since Wednesday, they don’t give you any option to cancel unless you email, and they’re not answering my emails. Wouldn’t recommend if you’re trying to try it out and want the opportunity to change your mind.

Not nearly as good as I expected. I bought this app after clicking on an ad and filling out an online quiz. It seemed like it was going to be a great program for me. I didn’t realize at the time that the $27 I paid for it would be a monthly fee. I thought it was a one time purchase or an annual fee. I have now cancelled the app because it’s definitely not worth $27/month. My biggest problem is with the recipes. They sound great and the pictures are awesome, but here are some issues I have: 1. The images are not of the actual meals. They are stock photos of similar meals. 2. The recipes are very poorly written. Ingredients are skipped over, and the instructions are vague. If you are an experienced cook you can improvise but you can also end up with some real disasters. 3. The caloric count on the recipes is not necessarily accurate. I have cross checked the ingredient lists with other calorie counting programs and Better Me was calculating a much higher calorie count. I’m not sure if this is some kind of strategy to make you lose weight faster by getting you to eat even less than you think you are, but it is a serious concern.

Scam Do not subscribe!!!. I bought a supposedly free trial for 9.99$ but it was immediately charged on my PayPal account. I downloaded the app but soon realized it kept pushing me to subscribed to other stuff. I asked for a refund and then I was informed that it was a 9.99$ WEEKLY subscription!!! It was never stated! It’s completely against Canadian and Quebec’s consumer protection laws. I want a refund and a confirmation any subscription will be canceled. I buy apps and subscribe to online programs frequently but I’ve never seen such a scam!! Ticket # 652473

Scam. If I can give zero stars I would. I paid through the website ($60) and when I logged in on my phone it constantly asks me to purchase it. It does not allow me access the fitness and meal progams. Reached out to their support and no response. Feels like a scam. Deeply disappointed. Don’t waste your time.

Bad experience. I just installed the app and i dont want to continue anymore there are no options showing me up for the subscriptions as it is a one month it is gonna renew next month and i dont want it. What can i do

Not Happy At All - SCAM. I tried the trail and was not interested in the app. When reading how to cancel my subscription I tried and was unable to so contacted support. I received an answer about having an issue with the app but as soon as I mentioned cancelling it they stopped replying. I still can’t click on the cancellation button on the app and was charged for another mont even though I requested that the subscription be cancelled as it outlined in the terms and conditions as below: 4. Cancellation • If you purchased a subscription or enabled a trial on our websites: To avoid being charged cancel your subscription at least 24 hours before the end of the then-current period. Note that if you have purchased the subscription through our website, you will not be able to control it through the Apple App Store or Google Play. Instead, you may cancel your subscription via our support chat that is available within the app and through our website. Now, I can’t even click on anything that has to do with cancelling the subscription. I want it cancelled now, and I want a refund for the month that was not supposed to be charged because I cancelled using the support chat before the end of the trial.

Rip off. I accidentally cancelled my 7 days after paying 16.99USD. I should atleast have access to the app for 7 days. But now it says subscription expired. Really BUMMED.

Where’s the 1/2 a star ?. I joined this app through their online program. It’s was supposed to give me a meal plan and a fitness plan. Than it told me to download the app to log in. I can’t even do that! Same email address, same password. So than I try to change the email address, couldn’t even get a email sent to my inbox to change the password! I only paid 4.99 US ( close to $7 CAD) but it obviously isn’t worth this kind of hassle. At this point I just want my money back. And from what it seems other peoples experiences are, I want it back before they take more money from my accounts.

Scam. Better me are scammers , they are not letting me end my subscription and they wont respond to emails plz do not install this app or you will be scammed , i game them my 6 digit number and still no response , they are liars and thieves how are apple approving this app on the store this is a scam app , apple plz remove it

AWFUL. I did not know i was subscribed to anything, i tried to message them multiple times to cancel. i keep getting charged & it doesnt show im subscribed in my app store. havent heard back from anyone either on how to cancel

DO NOT DOWNLOAD THIS. Tried to unsubscribe they stole my money

Took $60 out of my account. I subscribed to this app mainly because it said it would be $60 yearly which rounded out to be around $6 a month. At least that’s what the description says. However it took $60 out of my account. This app is a scam to get people’s money and I want my money back. If I do not receive a refund I will be going to other means to receive my money. This is a major disappointment. Will not be recommending this app to anyone and will make sure no one I know ever uses it!!!

A ne pas installer du tout - désabonnement pas possible. Je me suis abonné et j’ai payé l’abonnement ... j’ai trouvé que le programme est très basique et pas grand chose de plus qu’on peut trouver gratuitement sur le web ou YouTube. Alors, j’ai décidé de me désabonner, et j’ai tenté de le faire comme c’est décrit sans résultat! Attention, vous aller juste perdre de l’argent! Regardez sur le web et vous allez trouver bcp plus et gratuitement.

Attention. I have not yet try their program, I only did the trial for one day, then they started charging me, they said free for 3days, but not, for two month, the first month I contact them and let them know I want to cancel, they said ok, then never refund, then I let it go, this month keep changing me again, I have to downloaded the app again to be able to contact them, it has been a week, nothing comes back. So be careful this app, it is a big lies

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It needs work.. I love this app and it’s easy to follow. I have already lost 4lbs and it’s only been a week! The different options for meals is amazing and the keeping track of water is nice. I don’t like that fact that I paid for this app and every day it’s asking me to purchase something else. It put a lock on viewing my meals for the week and there is no option to decline the offer it just stays there every day. Now I can’t meal prep because that offer won’t go away and it will only show my meals for that day. Also I don’t like how when I heart a meal you won’t find it saved anywhere so you can make it. Also if you make a meal with the options that it has for you, it says log meal. If you click on that it does absolutely nothing, you still have to log your meal. It won’t save previous foods you ate either. This app is good but the small things will make it better. Stop trying to force me to add on my plan I should be able to decline that!

I like it, but.... So far I am enjoying the app a lot. The workouts are just my speed and the interactions are fairly easy to keep up with. I also love the reminders and accountability provided via the notifications. The areas I think need improvement: Food tracker: Everything is measured in ounces. I do not plan on weighing my food. Having the option to adjust the serving size makes it compatible for all types of lifestyles. I currently don’t use that feature because it just doesn’t work for what I’m doing. Fast tracker: I love this option and the reminders to start or end your fast. My complaint is I cannot adjust the times of my fast. If I forget to stop the tracker, I cannot edit the end time. If I forget, then the tracker is completely off until I decide to start it again. Some days are busier than others so being able to edit would be nice. Demonstration videos: The videos are extremely helpful as several of the workouts are new to me. The issue is the voice and the video don’t always match. The video will show arms down to the side, but the voice will say, arms bent at a 90 degree angle. Which is accurate? It’s a small issue, but when aiming for safety and effectiveness, it matters. I do wish I would have used the free version a little longer before purchasing a subscription because I think other individual apps could give me exactly what I want at a lower annual cost.

Not very helpful. OK so the customer service number one is nonexistent they sent you emails that they received your email however, it’s automated. There is a coach that chat with you but their automated. There’s no connection with anyone there. I’ve asked for a refund however they have been nonresponsive I did follow through with everything I needed to do within the program. Because I truly truly believed in the app. However, fasting requires a little bit more information. I should’ve done my research, so yes, that is my fault. However, now they are not standing up to their promise of refunding you if things did not work. I hate leaving negative reviews because in reality you don’t know who’s telling the truth or not. But I have the proof and I have receipts. I will post this on social media. With the receipts, the emails and the interaction that I’ve had with the coach. And allow everyone to be the judge. I have not received a response yet. Very sad and disappoint

Better before the update. Revised: After my original review another update popped up and now I can listen to music again while I workout. Definite bonus. Still trying to get used to these completely different workouts and interested to see if I feel the same workout as I did before. As much as I hate to warm up and cool down (and it’s an option not to do so) it’s probably a good thing that the update includes this. I really liked the app prior to the latest update. I had over a week completed and now have lost all my progress. Also I enjoyed listening to my music while working out and now it won’t let me with the videos. Also finding the workouts for the body parts I was working out seems confusing. Before I actually get the workout when I was done in the areas I needed. Today not so much :/ Hoping I figure out the tricks to the new update.

Misleading, Not personalized & no customer service. I was on Facebook took their quiz to get a personalized plan that you’re suppose to get within 2 hours EMAILED to you paid $9.99, then paid to also get a personalized meal and exercise program for an additional $6.99 never received the email or any personalization only instructions to log into app. Logging into the app it looks like generalized things for just anyone to do, then wants you to pay for everything. And the app also displays that I am 4 years older than I am even tho I entered my correct age and it won’t allow you to edit, tells me I’m avoiding a random thing like cilantro. I emailed them, got an automated response that they would get back to me in 48 hours, still I get no response 3 days later, tried the help chats on the app with same thing. I want a refund of my money, but can’t even get a customer service person to respond. Unless you like paying money and getting nothing personalized I don’t recommend the app or the customer service at all.

Clear, Helpful, Amazing Simple Solutions. I downloaded this app a while ago. A day or two later a notification appeared about making positive changes. We’ve seen these everywhere. Something about this was so simple I decided to check it out. I read two articles. One was about six minutes the other was about two minutes. They were very simple with simple graphics even a child could understand. But they were so helpful! In less than 10 minutes. it showed me some very simple positive effective ways to change my thought patterns. It’s amazing! I couldn’t believe this was so easy! But what a difference! I can’t wait to try out what I learned in less than 10 minutes. I took the time to write down what I learned. Great app.

Won’t show my workouts. So I’m having some issues with my app. I’m not sure if other people are experiencing the same thing but for me it won’t give me the workouts for the next days? My first day was fine, when I clicked “start workout” it would pop up asking me to buy a trial, which I would click the X button to close it, and the workout would start and mark it as completed. Then it asked me to schedule my workout for tomorrow which I did. The next day I was ready to work out and when I clicked “start workout” the pop up came up again. I clicked the X but this time the workout didn’t start. It just went back. I did it numerous times again and still nothing in all the workout sections. It was fine though because I just viewed the workout and did it like that. However doing this doesn’t count as “completing” the workout. Now it’s day 3 and I can’t move to a new workout since the app thinks I didn’t complete day 2. This is very frustrating to me and I can’t seem to find out why this is happening. I’m hoping me writing this review will get my question answered but I don’t know if it will.

Great idea. This app would be excellent if it was executed a bit better. I paid $20 for a year membership and would not pay a penny more. I feel bad for those who have paid $120. The calorie counter is not at all user friendly. Half the foods I search for are not there. I can’t log that I’ve eaten one hard boiled egg, I have to log the exact grams or ounces of egg I’ve eaten. Honestly, that’s way to much work for a full day of meals. I wish that when adding in calories you could add the macros from that item as well. The workouts are good, but there is no timer or beeping so that you know when to switch to the next workout. It’s annoying to constantly look over at my phone so that I know when to switch exercises. It’d be nice if there were like 5 seconds between exercises to change positions. That way I’m not wasting time going from a squat to laying down for sit ups. You also can’t restart the timer for a set once it’s started. There are lots of little things about this app that just make it not worth it to me.

Tricks You into Getting Fitness Coach, No Refunds. This app should be called Better Us Than You. I signed up for the week subscription to see what is was all about. As I was finalizing my subscription, these pages pop up asking if you want to add all these bells and whistles to your subscription. I tried avoiding any additional costs but at the end of all these “offers”, the second to final page won’t accept no or skip for an answer and you must submit for a fitness coach subscription. I go back and try to cancel the fitness coach subscription but to my dismay, no refund. And to add insult to injury, they don’t give you any sort of heads up when your trial time is up. They sent me an email saying my week subscription has ended and immediately charged me for an additional $30. I’ve emailed them asking for a refund and they would not give me a refund for the fitness coach or the additional month cost. This is how they make their money. Sad! Instead offering me more of their services. That’s going to be a hard NO

Could be better. Being a movement teacher I’m always looking for new ways to continue my own training and education. I like the idea of this app, but 1. I am distracted by the looping jumps in the videos (not sure why they couldn’t video for the whole 30 secs). 2. The overlaid music tempo does not match the movements.( I want to feel motivated by the music and able to match the model’s pace.) 3. Some of the directions do not match the movements being shown. (“Move your arms as if jogging”, but the model’s arms are still.) 4. The model is facing the camera, but they do not mirror the verbal instructions. (So when she goes left it’s to your right.) 4. The video directions leave out any tips for how to remain safe, or have proper alignment. I fear someone is going to get injured. (You may find some in the written directions, but they are not thorough, nor always correct, from what I’ve learned elsewhere.) 4. There’s no connection of breath to your movements in the videos.

The more I use it the less I like it. I’m torn between at 2 or 3 star rating. I purchased 3 months worth of this app and would not recommend paying for it. The first week I used the app I liked it a lot but as I realized some of my expectations of myself did not fit with what I was actually capable of doing I found I was not able to adjust my plan. I could edit my profile but my plan stayed the same and this discouraged my desire to continue using the app and keeping up with streaks. I also found it frustrating that i paid to use the app and then also was expected to pay to participate in challenges. I loved the menu and diversity of meals suggested but the pictures don’t match the recipe and the recipes are so basic that they were hard to figure out exact how to cook something. Also, once again, I was unable to change the way it had set up my plan so that it fit what I actually needed. I also was unable to save or find meals that I had made and wanted to make a second time. I like the idea of the app but it definitely needs some work.

Didn't use much - customer service lacking. The app sounds great but isn't great after logging in. It's not easy to log foods: there is only 2 types of measurements instead of a variety that you can choose (it's either grams or ounces). The recipes looked good but many of them are not complete. They list ingredients but some listed ingredients don't appear in the description of how to make the meal, so you are left wondering ("example: where do you use the garlic?") You can cancel your membership and told you still have access, but they log you out and then neither your email nor your password works to log back in. When you try to reset your password, you receive an email that your email is not recognized. Thus, you can't log back in and customer service doesn't respond to your request for help. This was a big waste of money. It wish I never paid for it. And it is expensive for what you get.

Good workouts but I was pretty disappointed.. I just started using better me about a month ago. I paid for a 28 day trial subscription. I realize they have meal plans and other features set for the day by day, but I was unable to complete the workouts every single day. Life does happen and I was pretty disappointed to find out if you miss a work out, you are just out of luck. I paid for it but didn’t even get to compete the program. I am not somebody who works out every day. I try to a couple times a week but I have a demanding job, sometimes have low energy and other things going on in my life. I like to do things at my own pace and didn’t even get through 2 weeks. I got to the end of the 28 days and they told me my subscription ended and that was that. I will not ever pay for this again. I have had other programs do exactly what I needed and got what I wanted from it. Not very happy that I wasted my money.

Intentionally Misleading DON’T DO THE TRIAL. This app intentionally advertises their “Free Trial”. Don’t do it!! You are then automatically charged $9.99 a week. I was charged $9.99 FOR WEEKS WITH NO NOTIFICATION. There is NO CLEAR COMMUNICATION about how to cancel your account which is through your phone. They tell you 1 TIME that you will be charged after the trial. That’s it. And it’s right when you do the trial. They also don’t tell you how to delete the ACCOUNT NOT THE APP. you have to do that on your settings. (They know they will get a ton of people who fall into the $9.99 scam look at all the reviews). AND they don’t have to deal with any of it because they don’t deal with any of the refunds or deal with any actual reported problems. First you are sent to “Support” which isn’t even a link lol they literally just tell you to contact “Support”. But really you are sent to apple where it is very difficult to get a refund. I never even used the app. It could be great but I wouldn’t know because I’m distracted by this major inconvenience. $130 is a lot of money and I can’t figure out how to get it back.

It was okay but now it’s not. I haven’t been using this app for too long so I don’t think I’ve seen all flaws if there are any. But I think it’s great, I love the quizzes to give on nutrition and exercising. There is one thing, the tracker to see how many steps you take is great. Although I’m not sure if it’s tracking when I’m driving as well. I don’t know if it knows when you’re going too fast and that you’re not walking, but if it doesn’t I wish you could turn off the tracker temporarily or be able to edit the number. But besides that this app is great. Edit: Like I said this app is great but then apparently I’ve been using premium features I guess? I don’t know but all I know is that I’ve been tracking my calories, water in take, doing quizzes and getting my steps in. Then I open the app today on home screen and it said get premium and it won’t let me access the home page. So I can’t use anything without paying and I’m not paying so I guess I’ll just delete the app.

No thanks. The workouts were good. My problem is with how the program ran. There was a Labor Day sale so I bought a four week training program. I knew I only had 28 days to do the workouts but, I figured I could probably double or triple up on workouts some days so I could actually finish all of them. (I was out of town/traveling at the time that I bought it and wasn’t able to fit in a workout every single day.) I couldn’t do that, though, because it only gives you one workout at a time and, I couldn’t simply finish a workout to get the next one. No, I had to actually wait a full 24 hours before they would release the next workout. I literally only had 28 days of one workout every 24 hours. This made it impossible to access all the workouts I paid for. What a waste of money. After I knew I was only going to be able to do some of the workouts, I lost complete interest in it. I wish I could get my money back.

Good, but needs work. I got this app because I needed something that had a bit of everything. I’ve tried food tracking apps and I have the Fitbit app, but it’s hard to find workouts on either. This app has great workouts for newbies, like me, and I’m sure higher levels. So far I have been just the right amount of challenged by the workouts. HOWEVER, the food tracking on this app is absolutely awful. I don’t tend to be on my phone throughout the day to log what i eat so I log everything at night and god forbid if I’m a minute past midnight, everything logs for the next day and you can’t go back and log for the previous day. Also, there is not many brands on here as far as food choices go, I mean they didn’t even have Starbucks anything. Very frustrating to keep accurate logs when you just have to click random a foods and drinks that only half match what you actually consumed. It’s not quite worth what I paid because of this, but I’m hoping it will improve.

Consistent error and freezing. I purchased this app with high hopes, but unfortunately, my experience has been marred by consistent errors and freezing since Day 2. Initially, on Day 1, everything seemed to work fine, but as soon as Day 2 arrived, the app started freezing and showing error messages repeatedly. This issue has persisted despite my attempts to resolve it by deleting and reinstalling the app. However, each time I reinstall it, I find myself back at Day 1, unable to access any content beyond that point. It's frustrating to have paid $28 for a month long subscription only to encounter such persistent issues. Furthermore, the app's return policy requires users to prove that they have followed the plan in order to be eligible for a refund. However, how can I provide proof when the app itself doesn't even open? It feels unfair to be held responsible for an app that fails to deliver on its promises. I had high expectations for this app, but it has left me disappointed and questioning its overall quality.

Refund. I have the app and so does my daughter. We actually like it and has helped with our goals. There was an add for the meal plan onetime purchase for $9.99, I jumped on the offer and was excited to try the meals. Unfortunately I got sick and wasn’t able to try due to restrictions. But that’s not my issue. A week later I was charged (pending)another $9.99 and my statement said it was a subscription. At that point I wrote customer support to cancel my subscription. I wrote reviews and even tried through the app with no response. An automatic email was always sent saying someone would contact me within 8 hours. Then a week later I was charged again. At this point several reviews were written, multiple emails sent, apple support was contacted and nothing!! Apple support said that the purchase was not through apple but the company directly even though I made it through the app. I’m highly upset that this company has stolen my money, will not cancel the subscription I didn’t want, refuses to respond and it doesn’t look like I will be getting a refund. I have had to cancel my card due to this. Worst company ever!!!

Solid app, but some workouts and diets need improving. Overall, a pretty solid app for giving you exercises to do at home (8/10), and decent health tracking (6/10). This app is all about breadth, not depth. How their workouts work is that they have thousands of ~30 second clips (e.g crunches, ice skaters, mermaid stretch) that they stitch together to create a ton of pretty good workouts. The workouts are where it shines. The calisthenics, boxing, ab workouts are all stellar. There are some UX glitches (no audio for some exercises). Quite frequently, they’ll say “hold for 30-60 seconds” when the countdown is 10-20 seconds. That said, there are some concerns about the workouts. The calorie count is a total sham. Pretty sure they assign random digits to the clips. I just did the EASIEST, most pathetic yoga flow (called Calorie Burner, but trust me when I write it was literally just mountain pose and child pose for about 7 minutes) and it said I burned 180 calories. The diet feature is good. They have a ton of foods to track, and you can edit portions etc. But then part of their daily routine is a mindful listen or read, which is great in practice. But the diet ones can be misleading. Eg, grapes are awful for you with this App—even though food science says grapes are great for you: high in potassium, fiber, and full of water so you get full faster. Overall, it’s great for giving me a diverse array of workout routines when I’m stuck at home or traveling.

Love the workouts but app freezes and doesn’t show workout!. This app is great! Especially making you feel better about yourself knowing your headed in the right direction on getting fit and healthy! Only issue is if you are just starting out and do not know how to do the workout then this is great but if it’s like mine some will load and some won’t then my music and the person explaining cuts out and your are left stranded on how to do the workout it is supposed to show you! And when you go to the how to option nothing loads there either! I end up stopping for a quick second googling the workout it says and then play the timer on the app so I do the correct amount. Other than that one issue I love the app and will continue to use it even if I have hiccups like I’m having!

Updated review. Who knew paying with Apple Pay would cause so many difficulties. After contacting them via the App Store they fixed the problem immediately. I do love the app it has been very useful/beneficial for my husband and I. I have contacted cs several times and have never received a response back. First because not all the options were available in the initial installation no response. Second I wanted to install app on my other tablet and realized it didn’t save my password in my password file. No response. Recently they updated the app and now I am locked out. I have tried multiple times to reset my password but the automated response claims my email is not on file. Several requests emails to customer support and no response. My subscription runs out in April 2025 it would be great to be able to use the app until then.

Under delivers big time. I signed up for three months. Admittedly swayed by the constant Instagram reels that showed some very interesting challenging workouts. I filled out a profile, and despite the fact that I am a very athletic person for my age, and very experienced, there was no adjustment for that. I believe my 90-year-old mother could do these exercises. the icon for my age group is absolutely insulting in this day and age. The 28 day wall, Pilates was nothing more than stretching. There was no progression no real change and the same thing over and over for 28 days then it stops there is not a new one. You can keep doing it over if you like. Why not show some of the advanced Pilates that she shows on Instagram constantly or is that just to show her self off ??? The content articles I thought were cery helpful in the beginning about habits and changing behavior, but then it just stopped. There was no new information every day as promised. Perhaps if I had said that I was 20 years old, I would have gotten something else but honestly not worth . Do not waste your money.

Just got the app!. I just downloaded the app today and want to clarify much of what I read in the “most recent” reviews. After I paid I got a bit nervous because I read the most recent reviews afterwards, and see many 1* reviews saying the following things. After diving into the app myself, I noticed that those 1* reviews are just a matter of not reading the terms and navigating your own profile because if you go to your own profile in the app, you can: 1- you can change the “units” from grand to pounds 2- make your workouts harder than what it auto-set up as 3- yes you have to UNsubscribe “in” the app in your profile but it states that before signing up and when you unsubscribe it asks “Are you sure because you will loss all of your profile information if you unsubscribe now” What I LOVE the most, on day 1, is the phenomenal content on Day 1 audio which is about being able to successfully do this is all in your MIND. The content they talk about is so true and I know it’s hard for a lot of people to understand this but it is really good content, and true, so if you follow it, it will work for you! I may come back and do another review after my 12 weeks but wanted to clarify what brought me a bit of fear after reading reviews and say I think this is a great app so far!

Don’t buy. It’s not worth it.. I have seen the ads, and I was very hopeful for this tracker. I like theType of workouts and the water tracker. I like that they have recipes, but I do have a problem with them that stems from the others. This app is not editable for my needs. For instants, in the preferences you can write what you don’t like to eat and also how many times you like to eat. Although I have changed in the settings many times, nothing has changed. And that isVery frustrating if you have paid for the app, because you would want it to match what you asked for in the settings. I also do not like that the fasting remains on there, that is some thing that I wrote that I was not interested in and it is still there. I wish that there were more snack options, I also wish that during the work out they gave you a bit more time to gather what was needed so that way you could complete them. I have to continue using it until my subscription runs out, but I will not purchase this again.

Great content Lots of options. The exercises are challenging and effective. The reminders and motivation are really helpful too. I do struggle with some of the meal plans as they do not seem to coordinate well into a shopping list. I will see something like rye bread for a meal (2 slices used) and then won’t see it again for weeks. To me that means buy a loaf, eat two slices, and then hope someone else eats it or let it go to waste. The logic there is a struggle for me. Fortunately I have obtained good results even when I sub a few things in to make the meal plans a little more economical. This app is best at just giving you a plan and not over complicating it. I always got stuck in paralysis by analysis from too many years of physiology and nutrition instruction with too little practical application experience. It is nice to have good foundational principles mixed with the simplicity of just doing what works.

Needs more options for the price.. Let me start off by saying I do really enjoy this app, I like that it has reminders for work outs, an animated person to show you how to do them and it tells you the reps and counts down for you. I’ve noticed that the recipes circulate within a week, I have seen the same recipes almost 4 times now for each meal. I’m also curious that after you finish the 28 day challenge with select workouts, do they then recycle and you get a new work out to complete? If so that’s fantastic, if not then this app really needs work. If people are paying $10 a month for it and it doesn’t give you new work outs, what’s the point? I would hate to see this app go under because I really enjoy it, but it definitely needs to be more user friendly and equipped with more options. So please app people! Give more workouts after the 28 day period ( if you don’t already) and please give different recipes!

I don’t understand. I am very surprised with this app. It’s unlike other apps I have used and it helps. I have done all exercises with this app for all day one in each category and it seems like a simple helpful workout. Also, I love the fact that this app has daily food plans and it keeps track of your problem. This really does seem like a very effective and helpful app. Now, why I rated this app 2 stars. Well, I was able to complete day one. But after shutting down my phone, uninstalling the app, and simply waiting and trying again, I am not able to open day two. This is because when the ad to get a yearly plan/free trial pops up, I will X out but day 2 won’t open up. I do the same cycle over and over. I don’t know if you have to buy this in order to do day 2, or it’s just me. Also, I have a family who uses this app and they have not purchased anything from this app. They also are actually able to get into day 2, 3, and so on. So I’m done with this app for now, I see no point in keeping it.

Great workout app for the novice to experienced. I’ve never felt inclined to review an app, but BetterMe. Is exactly what I was looking for! I love that the workouts are under 30 minutes, and you can easily find workouts in the 15 minute range- which means I can do a few throughout my work day. It feels like less of a commitment but I’m still getting in 30+ min of exercise a day, just in increments! Most workouts require 0 equipment 🙌. I also love how they have really thought about equity and accessibility, there is a workout for EVERYONE here. Well worth the $, and I would say it’s worth more than the other spendier fitness apps I have used in the past. Also- the new personal coaching option is great! I haven’t tried it yet but I really like this feature. Plus, no syncing issues with Apple Health!!

Need a lot of work. OK I’ve been using this app for about two months right now. It needs a lot of work. Definitely not worth the money although I did cut it on a sale of some sort but then after that, it’s definitely not worse how much they charge that being said, although they have a good concept, it’s not consistent it’s not smart and it could be done a lot better. Best example is you indicate to them that you do not have any equipment and then halfway through the exercises they ask for a pull bar which 99% of anyone who’s working out does not have a pull-up bar. And even if you finished the first month and you do everything you’re supposed to do the next month is just the same exercises and they don’t increase in intensity or workout. I guess if you pay $20 to try that’s fine but I will definitely not subscribe to use it every monthafter my trial period is done. The kind you in with the cool test they do at the beginning and after that it goes downhill from there.

Has it’s perks. I’ve been using betterme for 25 weeks now. My plan was to rid of all soft belly fat. I started as 125 pounds and set my goal to 112. I’m 16 just wanting to tone my stomach. It’s estimated time to reach my goal was only 28 days but I knew that would be too soon. I’m a little short of 175 days in and I’m at 115. My only adjustments to this app are in reference to messaging and meal plans. In my meals, I am allergic to all nuts and processed fish. Most of my meals have both of these, i went to the messaging app and wanted to ask how can I filter my meals to where fish and nuts don’t come into it? Instead there were prompted questions that only told me to substitute allergens. I’m not sure of alot of substitutes for fish and nuts which left me with more questions. I would only change to be able to enter allergies pre meal planning and direct messaging typing your own specific message instead of chosing between pre prompted questions.

Bad Customer Service. I was not impressed with the app at all. I personally did not like that everything you do on the app requires additional purchases despite purchasing a subscription to the app in the first place. I paid almost $35 for the services upon my download of the app. With that said, I chose to rate this app poorly due to their horrible customer service. After purchasing, I immediately realized the issues described in first paragraph. I emailed their customer service (Same day of purchase) through the cancel chat portion of the app with what I believe was within the cancellation policy I agreed to. I got a response saying sorry and asking what I did not like. Ok fine. I responded with a polite explanation and again asked for refund. They just stopped responding to the messages after that despite another request for an update. I wound up just disputing through my credit card and I was refunded. I rarely rate apps because some people may love it while others don’t. But horrible customer service is something to be aware of if you’re paying these types of recurring charges for an app.

This is a really great app ! Finally 🙌🏾. Hi guys, okay so first off, I neverrr leave reviews, I’m always that person that goes based off other peoples reviews. Today I started the first day of my free 7 day trial and honesty I’m very happy to say that I really like this app! I gave this app 5 stars because it not only shows you how to do the exercises but it lets you go on your own pace unlike workout videos ! Here are a couple if things that i noticed I really liked! It gives you the rep number and while trying to figure out how to do the exercise, you are not being rushed. There is an animated person (you) doing the exercise with you and showing you how its done. Another thing i like about the app is that, it gives you recipes (that may seem weird) but they’re just suggestions that can seem to be really helpful especially for someone who doesn't know exactly how to eat healthy ! Lastly, i like that the app wants you to be comfortable with your body! The exercises you choose would be based on what you want to work out! Overall, the app is a great starting app for someone who works and doesn’t have time for the gym or simply cannot afford a trainer! It trains you and allows you to work at your own pace!

I like it so far. I really like the app so far but wish that I could create shopping lists from my meals. It would also be nice to upload my own recipes. It does have some great features, enough for me to keep my subscription for now. I really like the intermittent fasting feature and having meals to choose from is a plus. I also like that you can choose from so many diet plan variations. Another feature you should consider adding is the ability to upload your shopping list to insta cart or for grocery pickup. Just some suggestions because I live by convenience. I don’t have time to go through recipes and write them down. Technology is advanced enough to add these features. Hopefully these changes will come in the future.

Love this approach and program - app has room for improvement. Love the approach of exercise, steps, hydration and food tracking. All these together are giving me a chance at a better me. Loving the program so far. Reasons for not giving a 5 are, iPhone and IPad apps don’t work together. App should be device neutral- Use the devise you have and have any activity or workouts sync up. Also app is a little buggy with playback of some workouts with no prompts or visuals. Just ticks down the time remaining in the exercise. Also, profile asks for focus areas yet always provides the same types of workout recommendation even with all areas selected…Arms. I would expect that if more than one focus area was selected, that the recommendations would not always be arms. I don’t have the time to preview the possible workouts everyday to pick the one I want. Want the app to do that for me based on the focus areas selected. Lastly, scheduling reminders for workouts if setup, should also drive when workouts at suggested. I use the app to supplement Taekwondo training twice a week. I’d like to not get workouts on those days but the schedule doesn’t really do anything other than pop up a message. It should have those days as off in the suggested workouts. Overall, I plan to stick with this program. It has helped start to form some good habits even after 2-3 weeks.

terrible communication, basically a scam. I never leave reviews on apps but I had to for this one. If I could give it less than one start I would. I signed up for a discounted $15 subscription just to try it out because I had seen many ads for it. They then (after I had completed the purchase) charged me $50 for “1-on-1 coaching” that I never signed up for. I reached out trying to resolve this issue and get a refund but never got a response, even after emailing them again multiple times throughout the month. After a month they then charged me another $100 (!!!!!) for this so called “coaching.” I never used the coaching because I never signed up for it, but from what I gather you are just texting an automated person that will give you basic information about nutrition or something that you could easily find by spending 5 minutes on google. Overall I think this app is just trying to scam you out of money by being unclear and having non-existent customer support. I am very disappointed.

Great app, needs food log updates. I’ve been using BetterMe app for over a week now. The encouraging words and overall platform is very user friendly. I’ve enjoyed the workouts, intermittent fasting, and especially the daily inspirational reads so far. I downloaded another fitness app to compare and see which one I’d like to stick with for subscription. The biggest thing that stands out is that BetterMe does not have an option for manually documenting your weight, and doesn’t have a lot of foods saved by scanning the barcode on items. Also, I have to spend a lot of time each day tracking down my regular food items since they get booted out of the Recent food selection. Logging daily calories should be easier than this. I like so many other things about the app and would happily stay with this product if they can provide an update on the weight & calorie tracking.

Non-existent customer service and no renewal warning. I bought this App for the 3-month special trial price at the beginning of the year. It was motivating for the first 2 weeks of my weight-loss journey, but I found that when I didn’t do the wall Pilates for the day (I was also going to gym classes) that it just stayed on that exercise until I did it. It also did not give me any motivating information unless I did the exercises! I stopped using the app but- without warning -the monthly full price subscription was deducted from my credit card. No warning that it was coming due to allow me to make a choice about renewal (which I would not have done for reasons above). Because I had purchased the app via the berrera me website and NOT the Apple Store, I found it very difficult to cancel my subscription. I contacted customer service right away when my credit card was used to request (demand) repayment since I had no prior warning, but never heard a thing from them. Don’t bother with this app!

Paid reviews!. These have got to be reviews from people who were paid or compensated somehow because there’s just no way this app has any positive ratings at all. Well, I do like the idea. It has potential. But is so flawed I cannot believe they are letting it run like that. Their food tracker doesn’t have simple common foods listed. The portions/serving amount in their food tracker can only be measured by ounces. So even if you had 1/3 teaspoon of something you couldn’t properly log it. The WATER tracker & the STEP tracker not only do not reset every new day, but they also tend to glitch and reset in the middle of your day. All of a sudden, your 24 oz of water drank has been set to 0. It’s very discouraging. The WORKOUT also doesn’t change. I’ve had the same recommended workout for a week now. Every time I have contacted their customer support they don’t respond. There’s literally no one to help you. After I realized I HAD BEEN DOUPED, I asked for my money back, and of course there’s no one there to help assist me. This company is either a SCAM or a JOKE❗️❗️❗️❗️❗️❗️

Skip it. The ad’s are convincing. There is no free version. I had to start a dispute to cancel my membership. There is no free trial. Everything is an upgrade or extra fee. No modifications for those of us with injuries (although specified) You cannot tailor it for “you” and the workouts are unlocked daily, so you have to pay for tomorrow’s- if you can’t do it due to physical limitations that day was a waste. The diets are chosen by 4 groups, no modifications, like their workouts. I asked for a refund, they offered me two months. My suggestion is to use one of the other free apps and not get trapped here. I will say that their customer service took fantastic business communication classes and can say, “we are sorry you feel this way… we encourage you… and it’s our goal…. Not to mention the famous, “thank you for your feedback, we strive to improve and value our customers and their experiences” but they don’t because as you read the reviews, not one refund was issued, not one problem was resolved. It was only “sorry.” I’ll leave this here- it was a great idea that needs a ton of improvement.

If you want accountability, this app is not it…. I’ll start from the beginning ….. I saw the ads on FB and read a lot of positive reviews, so I went ahead and downloaded the app and sighed up for 3 months to start. At first, everything seems to work great, great motivational articles, user friendly calorie trackers, vast selection of workout options. Until day 15, I opened the app and realized all my previous logs were gone! I closed the app and reopened, and made sure I was signed in, still there was nothing… I double checked my online account, it showed my previous two week workout time records, but nothing else… I reported the issue, a week has passed, no one even got back to me. In the meantime, I didn’t want to loose the exercise momentum, so I started from day 1 again, but adding a few other routines through the app’s large pool of workout sessions. However, today I realized, after a long sweaty full cardio session, that the app did not log my workout minutes… (yes I was following the session found in the app). I went ahead and tried to manually log them in, the app would not let me (tried countless times) I personally value the tracking feature in a workout app more than anything else. As an exercise newbie, I rely on looking at the progress to keep me motivated, but unfortunately I cannot trust this app to do even that….

Issue with requesting refund. The purchase during the $1 trial was confusing. I was prompted to add exclusive upgrades and did not realize it’s not part of their trial. Within minutes of setting up and checking out this app, I decided to cancel subscription. I was already charged for the trial plus the upgrade and I went thru Apple to cancel but purchase was made against my default PayPal and account was already billed. I requested refund since I had not used their product for a day and now told that no subscription will be charged and I would continue to have access until it expired. I have requested PayPal to help with my refund request. I did not like the confusing trial signup - that process had these pop up offers which were additional charges. I did not like that the nutrition option didn’t allow a way to change choices. It seemed every feature you had to unlock or upgrade. My dashboard had locks on it and multiple prompts to add options were available for more money. I can get access to similar apps where i do not have to pay for all these extras and therefore I didn’t see any particular value to switching to this one. Be careful if you sign up for this app without even getting a chance to see it until after you are already billed and then get a link to download and install. Look at the past reviews. I thought it would not be a difficult process to trial and cancel if I didnt like it but they make it difficult

Ehhh. I purchased the yr subscription and realized it may have been a bad decision. The workouts are ok but the menu options are a little off. Today I had 1 recipe w/ no bake temp, 1 recipe that needed olives but said nothing about the olives in the instructions, 1 recipe used Celsius (which was easy to google the right temp in F) and so on. Also, I’m unable to make certain preferences. They have the major food issues but nothing for ppl who don’t eat specific foods. (Ex: Buckwheat, chia, squash, zucchini) Sadly I don’t like those things and more but I’m unable to remove them from my meal lists. Also, today the app said my meals were to help burn belly fat. However, if I decide to change a meal, which I’m going to do, I’m unsure if I’m changing it to the same type of “belly fat burning” meal or just some random meal. I want to make sure I lose the weight properly but if your menus are flawed then I will need to look elsewhere for a meal plan. Also, when I first signed up I placed the incorrect start weight and now I can’t change it. Last but not least, I know for a fact I don’t walk 2,420 steps a day but somehow the app continues to log steps. I feel like it logs when I drive but I’m not entirely sure. If I were looking to purchase this app, I would try a monthly plan to make sure it’s right instead of the yearly. You might find this is for you, you might find it’s not. Either way, good luck on your weight loss journey 🤗

The perfect app!!!. I have been using this app for less than a week. I am not one that generally exercises a lot so I’m a newbie. I am using it to tone my body and get into shape. I am seriously impressed with it. Not only does it help your body but it helps your mind as well. There are a huge number of different types of workouts. They include everything from face yoga, yoga, walking, stretching, dancing, tai chi, Pilates and so much more. There are even workouts that you can do sitting at a desk. I am already feeling a difference in my body and mindset. You can use it to track all different things about your body and food habits as well. It also includes a delicious meal suggestion section that is customized to the type of eating that you prefer. I intentionally didn’t say diet because it’s really about eating healthy. I highly recommend this app.

Hard canceling subscription. The app is really cool and the dynamics of it is good, my only problem is why is it so hard to cancel a subscription from this app? I have been leaving an email asking to cancel my subscription. They suggest I pay again and will instead prolong the week period to a month, I don’t want to pay more when I can just cancel before the week is up. I understand busy schedules yet they don’t reply and avoid my question and not really answer to what I want (which is to cancel indefinitely)...I did this purchase on the website but to no avail they still haven’t replied. I hope they have an option to cancel a subscription in the future instead of communicating through messaging and emails because it’s unnecessary amount of steps to do. I’m not going to rate this app because I have no experience using it. Since it requires me to rate it I’ll leave 3 stars.

Great idea, bad design. This is a great app. I really do love it but there are some major flaws. When I first got it I was really looking forward to the exercises but when I started doing them I realized that there was no time to change positions. You’ll be standing doing one exercise and they expect you to already be on the floor and ready for the next one in less than a second. Also it says that this app is supposed to be for people who are trying to lose weight but use who are out of shape and not ready for all this bendy stuff it’s really hard to keep up. I personally am not able to pretzel myself up because I’m not very flexible. It feels like it’s more geared towards people who are already in shape. And some of this beginners stuff is just crazy. Maybe you could tone down the beginners exercises so beginners can actually do them and put some time between the exercises so we can get into position instead of just going right into the next one every time, just like 5 second or so would be great.

Needs some improvement. Eh, it would be helpful if it were more tailored to the individual instead of lumping everyone into the same program. For instance, I don’t need help with my nutrition and I personally don’t have issues around food. I let myself indulge on occasion and I don’t dwell on it. I return to my usual healthy eating patterns. When asked in onboarding if I needed nutritional advice or wanted help with it I checked no. First thing on the reading portion was about mindset. Asked questions about how I react to food after a stressful day and honestly I didn’t fit anywhere into the answers given, but in order to move forward I had to pick one. There is no one size fits all method, and after answering the initial assessment questions, I quite frankly didn’t feel listened to when my plan came up. Something to think about when updating your program, perhaps. Not feeling heard is big No for me when it comes to a health plan.

BUYER BEWARE scam and refuse to reimburse. I accidentally and unknowingly signed up for the app at a very annual high subscription amount. When I attempted to remedy this, I was reimbursed only 1/2 of my amount and was told the subscription and account would be cancelled on their end. They never did that. 3 months later, imagine my surprise when my account was charged ANOTHER $53. I reached out to them again to cancel and get reimbursed the money. This time, I made sure not to trust them to cancel the subscription for me and logged into my account (which they clearly did not cancel for me as they stated they would) and cancelled it myself. But I still wanted my refund. When I emailed they informing them what happened, they ignored their mistake and insist that I must provide “progress pics” to prove they’re program didn’t work for me!!…The same program I shouldn’t have had based on what they claimed, so of course I had not even used it and there’s no way to provide the impossible pics they ask for. DO NOT TRUST THIS COMPANY THEY WILL SCAM YOU AND TAKE YOUR MONEY.

Poor app, poor service. UPDATE: Per the Developer’s Response below, I have emails both from Sophie and Zoe I can provide, both assuring me my subscription has been canceled, and neither of them include any 7-digit number! I have previously received at least one other similar email from a different “Billing Specialist” stating the same, also with no 7-digit number included. I don’t expect a refund, but I am keeping the emails to provide to the bank when I dispute any future charges that may come through. Doesn’t sync between devices, says to cancel subscription thru Apple so I did long before the auto-renew deadline, but they charged me to renew anyway. The app now opens on a “limited time offer” to pay more for something and there is no way to get out of that screen and into the app workouts or my profile. The only choices are “continue” which goes right to a “double click to make purchase” or “restore purchases” (whatever that means) which only produces an “Oops!” error message. Customer service has been poor. Stay away!

Pretty good. I really like it so far, i had it on my last phone and it was pretty great then. I work a weird schedule now so hopefully I can keep up with it. The only thing I think would make this app better would be alternative exercise options for people with particular disabilities or physical ailments. For example I had severe scoliosis and now have metal rods and pins and screws all through my back, this makes it extremely painful, sometimes impossible to do sit ups or crunches, even if I get through them okay while working out I’ll be in so much pain the next day I won’t be able to get out of bed. It’d be nice if there was an option to select certain things you just physically can’t do and have an alternative given for the work out. I want to better myself but it’s really hard to tone your stomach and stuff when everything suggests to do things you can’t do.

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BetterMe: Health Coaching 16.18.0 Tips, Tricks, Cheats and Rules

What do you think of the BetterMe: Health Coaching app? Can you share your complaints, experiences, or thoughts about the application with BetterMe Limited and other users?

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BetterMe: Health Coaching 16.18.0 Apps Screenshots & Images

BetterMe: Health Coaching iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 12+ years and older
Current Version 16.18.0
Play Store gen.tech.BetterMe
Compatibility iOS 15.0 or later

BetterMe: Health Coaching (Versiyon 16.18.0) Install & Download

The application BetterMe: Health Coaching was published in the category Health & Fitness on 22 August 2017, Tuesday and was developed by BetterMe Limited [Developer ID: 1438422149]. This program file size is 194.76 MB. This app has been rated by 453,652 users and has a rating of 4.6 out of 5. BetterMe: Health Coaching - Health & Fitness app posted on 26 January 2024, Friday current version is 16.18.0 and works well on iOS 15.0 and higher versions. Google Play ID: gen.tech.BetterMe. Languages supported by the app:

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BetterMe: Health Coaching App Customer Service, Editor Notes:

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