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b. laninfa - I don’t know why you wouldn’t use it.
I love your app. I buy both brand name and store brand products. Sometimes I like the feel or smell of a brand better, sometimes I like the value of the the generic brand. I have run across running out of submissions because I have more than 14. It’s a bit worse lately because now you accept fast food and restaurant receipts. I just leave them until the end because they are only 5 points.
I do tell people to look over your points because sometimes you don’t get them like you should. Walmart is notorious for giving things odd abbreviations or hard to see receipts. Gatorade always gets points but they call it GZ 32 sometimes. (Gatorade Zero 32ounce). So I just fix it. So be sure you look and get all of your points. Fetch even lets you scan the product if that’s easier for you to show what you really bought.
Thank you so much for your APP. It helps my budget go further when I get money back for buying what I was going to buy anyway. Sometimes I do make a choice between 2 items because one gets points. But usually I just do my shopping and scan my receipts.
Oh, the best time to scan your receipts is just after you put them in the car and before you leave the parking lot. I put a little notch on one corner so I know I’ve scanned it. That way it’s done but if I need to return something that doesn’t fit, etc, I still have an intact receipt.
Angelscry2o - Limited Submissions
Overall I’ve had no issues with this app! It’s simple to get around, but I do have one chief complaint! This app has a weekly limit of scans to submit for rewards. The limit is 14 that’s average out to two shopping trips daily per 7 days. I don’t think that there should even be a limit on the number of times to submit a receipt for rewards. I don’t even get the same items each shopping trip. I take care of a mind failing paraplegic who tends to forget more than she remembers. So sometimes I’m sent to the store two or more times daily. Or we shop at two different stores daily. When we shop there may be two separate orders to pay for in one trip per store. So in one week I may be sent to the store 16 times. Today is a prime example I shopped at Kroger then she remembered she wanted cash back, round two at Kroger was like this, because atm was down I had to buy something else. Then we get home and she needs something from Walmart. Oh then after I get her to bed she asked did ya get this or that. I reply it was not on the list so yep I was sent back for round two at Walmart. So see four separate shopping trips in one day is the norm for me and because each item is different there should not be a limit on anyone’s submission for rewards. Other than this app is wonderful, but ya only get 4 stars because ya limit my shopping trips.
Jaqueezie - Super Super Easy!!! No gimmicks!
I love this app!!! Seriously I don’t know why anyone wouldn’t use this app. They accept all grocery & convenient stores receipts! All you do is literally scan your receipts! You don’t have to go through to choose your products or specify which store, like Ibotta (which drives me nuts!), it does it all for you! Even if you have no products that redeem points, you still get at 25 point bonus, but that rarely happens because this app has products you actually buy!! They have joined with tons of ‘household name’ companies, not off the wall random companies & products that you’ve never heard of.
I’m about to redeem my points for a $25 gift card!
We all have to buy groceries, so why not earn money on things you already bought!? They even accept e-receipts if you order your groceries online.
Only once have I had an item on a receipt not give me points when it should of, but they allow you to easily correct it and will give you your points instantly. (And To be fair the receipt labeled the item weird so it was understandable.) This is BY FAR the best grocery app out there, and I’ve tried quite a few. I’ve been telling everyone about it! Try it, you won’t be disappointed!!!
JT3193 - Pretty good but one problem
I downloaded this app recently and quickly through referrals and scanning receipts I was able to get to about 25,000 points which worth a $25 gift card. The app is great and easy to use but I have had one issue with it. Twice now I have referred someone to join the app through my link sent to them to receive bonus points to me and the friend I sent it to, and I know they signed up through my link but I wasn’t rewarded with my points for getting them to sign up and scan a receipt. This has happened during bonus periods where instead of the normal 2,000 point bonus for referring someone it is 4,000 points. It’s really disappointing because I know I should have 8,000 more points but when I first contacted them through the app they said they couldn’t do anything about it, and then after it happened the second time through another person I tried asking if there is a time limit that someone has to sign up using the link I sent but it wouldn’t let me send my question in the section where it said contact us. Overall it’s a great app to get some gift cards, but I really wish I could have gotten those 8,000 points because I know for a fact that 2 people signed up through my link but it doesn’t even show up on the list of people I referred
Kat71727 - Love watching the points get deposited!!
So far this is a great App. I love all the different type of offers they have from the companies that produce the products as well as the Fetch Rewards program itself. Sometimes I wish I could scan more receipts then what we are allowed, however I just file away the ones I'm unable to scan and scan them in when the 7 days is up. It's great what Fetch has to offer in the 'Rewards' Department. So many different vendors to choose from. I also like that you can donate points or even redeem them for sweepstake giveaways.
I still have not redeemed my points for a gift card yet, I want to use my mine for an iTunes card and only have a few more points to go. I have, however, entered the September monthly sweepstakes and am waiting anxiously to fund out the results. It's great that Fetch is constantly updating it's capabilities. I can't wait to see what they add next!!
Great Job Fetch, this is a fun app with a ton of different features and even though it can be stressful spending a lot of money, it's nice to know you have a way to get something back in return. 😄😊
Everie Echktz - Scan Limit......please
I’m not trying to be bitter or a Karen. I recently downloaded this app a couple days ago and loved it! I thought this app was way better then all the other apps out there for “money back” by scanning your receipts. All the popular apps did nothing for me, THEY were scams. Download bates. When I came across this one I really enjoyed it, until it said I hit a scan limit. Really? The reason I enjoyed it was because you scan all your receipts and you earn points no matter what. You can earn points to earn prizes. As an everyday consumer I thought this was perfect. Until it said I couldn’t scan anymore receipts. Keep in mind, some of us have big families, some of us are forgetful and need to rush to the store to feed there families. Some of us can’t always keep track with every household product they have and don’t have. Some of us are laid off of work and want to get out and go somewhere once in awhile. What’s there to do? Well, America says we should eat out more, spend money, shop at all our available grocery markets and don’t forget to tip, tip, tip!!!!!!! Times like this, being an American is rough. If Fetch Rewards could take this in consideration that would be lovely. It’s not my fault I’m a disabled veteran, who’s forgetful and just trying to protect and take care of my family. I’m just doing my job. I’m not a criminal always reaching there “Scam limit” I mean “SCAN LIMIT”
Thank you and have a nice day. 😃
bjbJAX - Trying My Patience
This app should be simple, but it has some major issues. The scanning program lacks "intelligence" and misinterprets words to the point I think I am reading a lost language. There is no way to verify accuracy BEFORE the scanned receipt is submitted creating the cumbersome task of addressing items "not accepted" days after the submission. There is nothing like saving a bunch of packaging with barcodes for days after the product has been used to be on the safe side of being able to adequately challenge Fetch Rewards "denials". Today, I had a receipt denied because I had reached the maximum of 7 receipts in 14 days without having any reason to know that is FR policy. Where is it written? Why??? Some people shop often because they cannot store a lot at one time. I would think the food manufacturers would love people shopping for their brands several days a week. There is no clear way to know which inventory within a given brand is acceptable before purchase. I have somehow managed to accumulate 3,000+ points pretty fast, but I spent a ridiculous amount of time to earn points equal to $3. I chalked up the low earnings vs time spent to improving my learning curve. Would someone please explain how point distribution is determined. Does it vary by brand, price, item or according to whether or not the planets are in proper alignment. I am trying to be patient because I WANT to like this app.
blackhatchic - Quite Misleading in the description
upon searching for apps to earn with i came across Fetch Rewards & thought " just what ive looked for!" i read the description & few older reviews & downloaded it! I was soon on my way to earning & i was so so happy that id Finally found an app that actually does what it says! UNTIL i brought out my 3 grocery receipts to scan & was alerted immediately by a pop up that read
--> Youve reach the scan limit, you can only scan 14 receipts so come back in 14 more days!"😢 Seriously??
I shouldve known Fetch was too good to be true. You Really should CLEARLY state in the description that Theres A Catch!- not just "you can scan receipts up to 14 days old. Ive been saving up all my receipts to scan in at once but now half will be out of date when im eligible to scan again. Had i been aware of This, i wouldve only scanned in the more expensive receipts to get more points & tossed the smaller ones that id already scanned as well. Im not sure how someone who reviewed this app was able to reel in 40,000 points this way...ThiS is gonna be Way Slow going if i decide to keep it🤨
I know it was set up this way yo keep people from earning, but you couldve stated these things & I would've just kept going. not sure what to do now
Mom-a4 - Great app!
I’ve had this app for about 7 weeks and love it! I have a couple of other rebate apps that I use faithfully but the great thing about Fetch is there’s no barcode scanning and you don’t have to buy “multiple” items in order to get credit. Getting points for qualifying products is great but the added bonus is the receipt scan points. Even if I don’t have products that qualify, I still get points just for scanning my receipt!
It did take a few times to get things figured out but for the most part, it’s pretty easy. So far, no problems with taking pictures of the receipts as others have stated. Overall, I love that I don’t have to scan every single item in order to get credit! Fast, easy and simple!
It would be nice if there was a way to get more points, however. I’ve been using the app for about 7 weeks and have only accumulated a little over 11,000 points and I shop A LOT! That being said, it isn’t so bad that would give the app anything less than a 5 star review. So much easier than other apps and way more rewards to choose from. Definitely recommend!!
paulinaboehm18 - Thought it was bogus until I actually started earning real rewards!
I love this app it’s usually very quick efficient and I love how it keeps track of all my receipts and makes graphs of all the stores I shop and actually has attainable real rewards that are reedamable with the points earned from my spending! And I love how you guys outdone yourselves with allowing receipts virtually from anywhere I spend money! But unfortunately It seems ever since the latest update I haven’t been able to access the app. In the past every time I have went to use the app I’ve always been automatically logged in. And now lately I’ve been logged out and no matter if I type in my email and password or click the google or the Facebook login, I keep getting the same message: “unable to login (1)” and it’s really really frustrating! Idk if any other users are experiencing the same issue but I hope you guys figure it out soon because as each day goes by, I’m losing the opportunity to enter receipts to receive points and it’s very disappointing 👎 please fix 🥺
DebNCatz - I liked the app at first but now not happy
When I started using the app, it worked well. I was able to scan receipts with little trouble. Since the e-receipt was added, my app started crashing after I took pictures of the regular receipts. It got frustrating so I stopped using it for a while. Last week I went on and all of my points had disappeared. I reached out to customer service and was told that I did not use my points in the specified amount of time and that they had sent me an email, so all of my hard work, and earnings had expired. They send so many emails, that it’s hard to keep up. It was only a couple of days since the expiration date, which I was not aware of, but now I am, and they would not instate them. I complained a second time and they reinstated the points. Now two days later the points are missing again. And I’m having trouble scanning receipts. It was their fault that the app was not working properly and crashing. Still crashing. Most receipts only have 25 points. It is difficult to make it to the volume of points they are requiring for payouts. Except if you wan’t to enter the contest, which I’m guessing chances are slim of winning. I will continue a while longer, but if the problem still continue, then it is not worth it.
Stamparina - Much better!
I am editing my past review! There have been many improvements and receipts get credited immediately now and all the points seem to be there. I decided to keep the app and it is now in my top 3 favorite rebate apps. I am giving it 4 stars just to give them a little more room to grow. It’s a much better app than it used to be!
I am not sure why it has to take so long for a receipt to process. My other apps similar to this one take no longer than a day and most of the time it’s less than hour! When the receipt finally does process, it is inevitable that if I have qualifying products they have not been pointed properly. I have missed qualifying purchases a few times and didn’t know until too late so that is frustrating also. Not to mention there really doesn’t seem to be any rhyme or reason to how the points are awarded. There have been several receipts that I have thought should have been awarded higher points due to past purchases. I will stick with this app long enough to finish up getting a gift card I’m working for but then I will be deleting. Too much work for too little reward.
Toxicshoka - One of the easiest and best!
I’ve been using this app for awhile now...easily over a year...and it really doesn’t get much easier. Scan receipts collect points cash in. No scanning barcodes of every item on your receipt and no waiting 3-7 days or weeks for your receipt to be processed! You scan it and unless you have to make a change which is rare it’s done right then! Points processed! If you do have to make a change it’s done within a few hours...personally I’ve never waited more than 12! I’ve never had to complain about not getting my rewards again you get it RIGHT AWAY!! No waiting days or weeks. Referral codes can take longer simply because it depends on how fast or slow someone else fulfills the offer. This is by far one of the easiest and most dependable apps I’ve used. If you aren’t using this app...why?? You must be independently wealthy and have no need for any extra money. This isn’t going to make you rich but it will give you a couple extra bucks to use for whatever. So go! Get it! Click the button! It’s up there!! ^^^
Ash463296 - They deactivate you account for no reason and ignore emails
They wait till you save up points than deactivate your account with no notice and no reason. When you email them they say what ever random crap they want(in my case they said I submitted receipts that weren’t mine) and tell you they won’t reactivate your account. When I was able to submit the e-receipts for EVERY SINGLE RECEIPT linked to my ONE Publix account and photos of every item in my possession they stopped responding to me. When I was given a different email to write to on my last review the story I’m being given has now changed and all of a sudden the receipts that all printed off at the stores are suddenly counterfeit and I don’t know how they are excusing the fact that there are e-receipts and I OWN the stupid products. They are just choosing to ignore the evidence and keep the $50 in rewards that I earned doing exactly what they asked me to do - but the products and scan the receipts. This app is a scam. The only way to contact them is email and they respond once to tell you that you are SOL that they aren’t going to do anything to help you. And stop responding after that. They only want people that get nickels and dimes not people that actually spent money to earn real rewards- those people they deactivate their accounts right quick.
GlamMom87 - Super Easy, and Makes Shopping a bit more fun!
I have been using Fetch Rewards for several months now, and I can’t find a single thing I’d complain about! Let’s be honest, as a mom, who enjoys the mundane task of shopping for household supplies and groceries?? I’m sure most would say they dread it, as do I. I use the receipts from my excursions of shopping with my Children to upload to Fetch Rewards. I save the points as a treat for myself. Whether I use the points towards a gift for ITunes to download music for my workouts or maybe save them for a gift card for a relaxing day at the Spa, Fetch Rewards makes it possible for me to treat myself once in awhile, without spending money out of mine or my finances pocket, on things I may normally not have extra money for.
It’s super easy! They offer all kinds of added contests to enter, and extra points for purchasing their promotional items. I encourage everyone to download this App! Why not get rewards for every day shopping! The only thing I would have done differently, is I wish I had discovered Fetch Rewards a VERY LONG TIME AGO!!
JodieJG - Easy App - No Prior Shopping Craziness
I love this app for its easy snap a picture and automatically adds 25 points for any receipt. If there are items on it that are more points you get more points. No jumping through hoops to prove it. Simple.
There are many times I forget to look at all the savings or coupons I’d have to get before shopping. I am forgetful during these
“crazy Covid-19 times” I am trying to get in and out of stores carefully. Mask ✅ gloves ✅ sanitizer ✅ debit card ✅ glasses ✅
I don’t want to really go in at times but have to. It would be great to add a little bonus right now for “in-store” purchases as a little incentive maybe. Times are hard. Yes, we can all order online now but some of us hate it for everything. It’s ok to be human and shop. So not doing so much work here is nice, thank you! I also love that it tracks my spending at what’s stores and totals everything up. That’s a great bonus!! I never knew how much I spent where until I used this app. Five Stars 🌟 I use to use other apps and they required a lot of pre planning.
amcapria723 - Great app! Just a few tweaks needed!
This app is extremely easy to use. I was pleasantly surprised how quick and effortless it was to scan in a receipt. However, Upon initial use, I must not have read the fine print regarding the weekly limit on how many receipts you can scan. I reached fourteen and a pop up message stated that I could not scan anymore at this time. It would be nice if that pop up came up every time and showed you how many you had scanned in to date. Also, it would be great if you could scan a receipt and a pop up like that let you know if it was valid or not before you submit it and let you make a note on the app so you can keep a short list of places that it doesn’t accept. Lastly, since the app allows you to scan receipts in that are up to two weeks old, then once I reach fourteen receipts, I would like to scan in the receipt to store them until I am able to submit them OR have an option to accept uploaded pictures of them from my phone. I am a neat freak that hates keeping a receipt to upload when possible. Still a a good little app just as it is.
someblondegirl - Too much work!
I originally liked the app but you have to verify everything!! It doesn’t seem to pick up items I should receive points for. Also having trouble with it working correctly. When I used to submit a receipt, it would prompt me to verify items fairly quickly. Now it’s been days and it just shows my receipt is processing. I contacted support and it showed waiting for items to be verified on their end. She was able to reprocess. Submit another receipt today and same issue. This is happening on my iPhone and iPad. Deleted app and downloaded again, didn’t change anything! Would be a great app if these issues could be fixed! Support was quick to respond but don’t want to have to email after submitting every receipt.
Update: new version is so much better! It immediately identifies the items that qualify and so far I haven’t had to verify anything and haven’t had any eligible items missed!!! So happy, hopefully this continues!
KRC0813 - I really enjoy this app
I have installed and uninstalled so many similar apps! I needed to find the one that worked best with me, the stores I shop with, and my shopping routine. Fetch Rewards is that app for me! I love how easy it is, Just scan your receipt from ANY store. You don’t have to waste time adding products you “PLAN” to purchase ect. The only downfall to that, it takes quite awhile to get a good amount of points to earn $5 $10 $15 gift cards. Maybe I just don’t shop as frequent as others or buy a lot of the brands that rack up the most points. However, I still really enjoy this app and always look forward to scanning my receipts. Also I just read that they will no longer be offering the “Plan Ahead” feature! :( This is a section in the app where you can browse through recipe ideas and then add the ingredients for a recipe you plan to make on a list to purchase! I LOVED THIS ABOUT The Fetch Rewards App, I found plenty of last minute meals on there. I guess I’ll have to wait and see when it’s gone if I’ll still like tithe app as much. Either way how the app is right now is great!
Whitwhit760 - BEWARE THIS COMPANY IS A SCAM
BEWARE!!!!!!! This company is a scam they show you offers and when you actually use the app for what it is intended for they deactivate your account so you can not redeem the points. They will not even provide you any explanation just a vague reason and tell you their decision is final.
***RESPONSE TO THEIR REPLY***
They accuse people of violating their terms because they do not want to pay out the money due to you. They accused me of violating their terms but after multiple emails can not tell me what exactly I did or provide me any sort of evidence. I even sent them a breakdown of my points with my receipt pictures asking them where I did something wrong all they could tell me was their decision was final, they swindled me put over over $50. If you question what I am saying look them up on BBB they have an F rating and about 31 complaints similar to mine, where they deactivate accounts so they don’t have to pay them out. I now know how they earn their profit as a company, stealing from their app users. I have had to report them to the brands they show on their app as well as the BBB, FTC and a few other sites. I am just hoping that they will be held accountable for their scamming business practices and taking advantage of people to earn a profit.
Izzy's Dork - Too many issues lately
Their customer support seems to be heading downhill. I submitted a report almost a week ago about missing points and it took a week to hear back only for them o try and tell me I didn't complete the offers indicated even though the app clearly shows that I have finished the offers but won't reward the points, so now I'm stuck here waiting around to get points that, at this rate, I won't get until after the messed up offer is expired. This is even more frustrating given that we're right back to having to submit every single receipt for review because the app misses not just one or two qualifying items, but ALL of them, and if you submit more than one support ticket while others are open they all get combined into one ticket and it makes even more of a mess because apparently the people dealing with it don't now how to handle it. At this point, the whole thing is turning into a scam. Starting to think that alleged top app ranking they were raving about has gone to their heads. That status won't last long at the rate they're going. The fact that they're also now encouraging users to waste money on intrusive tabloid garbage like people magazine is a sign of just how deep into the dumpster their headed too.
SaraEmily82 - I thought this app was great until...
I was loving this app. I got tons of points for buying items I already buy. I would even get bonus points based on the price I paid for some items. I was building up points very quickly. If items were missed I could update the receipt with no problem. Now when I update a receipt to add missing items, my bonus points drop off when the receipt is updated. This has happened twice now and I’ve lost thousands of points. When I initially uploaded the receipts it showed the bonus points so I know they were supposed to be awarded. After I added missing items and my receipt was processed & updated the points were gone. After the second time I contacted customer service and after a lot of back & forth they told me what I was describing is impossible. I even sent screenshots of past receipts showing the points I should have received. Mayra basically called me a liar and refused to look into it further. I’m not very happy with Fetch right now. It’s too bad because this has the potential to be an awesome app. They need to fix the problem of deleting bonus points after updating a receipt & educate their customer service staff.
IZUMZYWIZZEY - This is getting annoying
I have had fetch for a while now and I love it I use it to get Xbox gift cards and iTunes gift cards but I have been trying to get another iTunes gift card but it keeps telling me that there is a 48 hour security audit and I have been waiting for a week now and it has been happening over and over again I have contacted fetch 4 times now and haven’t even gotten a single email back and I’m getting so annoyed that I’m about to delete the app but I don’t want to because I have so many points and I am able to get multiple gift cards and I have put so much hard work into saving up to get a lot of points but I am really getting annoyed and I just want my gift cards please fetch give me a reasonable explanation I’m getting so tired of this my family is obsessed with this app but this has happened to them too and we just want to know why it’s still telling us that we have to wait 48 hours and when we do it says the same exact thing I keep hoping and hoping that it won’t pop up again but it just keeps happening and we are really mad please help me!!
Jinxie DR - Amazing ! Real rewards ! Easy to navigate !!
I don’t ever write reviews for any apps , but I
Had to write one for this app .. I have tried all the other “receipt apps “ claiming that they pay u for your receipts, but it takes forever and the other apps are wanting to make you “sign up” for all kinds or offers and then they Spam
Your email with nothing but junk !! The rewards are few or far from attainable. Or they want to make u play some sort of silly”oink game “ to get rewards . All the while promising rewards that I never saw !! This app is actually rewarding me for my uploaded receipts!! No games! no spam ! Upload your receipts(within the time allowed ) and BINGO, u have ur points for rewards . You can use their coupon offers if you want to up your points , but again you don’t even have to do that ! Scan and get rewarded !!! I appreciate apps like this , I am busy like everyone else and during these times .. simple is what I need !! Thank u!! Dawn
Lexiiidajitt - Weird .
It was all fine at first, i downloaded it after being told about it from a friend and i had a lot of receipts around the house so i thought it would be a great way to make money back from spending money. So i scanned my receipts and everything and i referred friends and i already had racked up about 7,000 points . I go to redeem them to put money on my apple card, and then it says i have to have the app for 24 hours until i can redeem , so i wait 24 hours . I come back more than 24 hours later and try again and it says due to a random security audit i have to wait 48 hours . I wait more than 48 hours again... and i try again and it says the same thing about the audit and 48 hours. So i just use the time to scan some more receipts , and today i open it to scan a receipt and it comes to show that the app has logged me out. I tried to sign back in using my google, facebook, and regular email and password and it says “error” and for the email and password it says the password is wrong which i know for a fact it’s not. So i press the forgot your password , confirm my email, and they “sent it”. I never got a email from them. After multiple tries. Fix your app.
ashbo_68 - It’s better than Ibotta I’ll say that
Been using this app for a while. It’s taken me a long time to reach over 10k points, which for most things is a payout of $10 for a gift card. I really dont like that it’s taken me this long to reach over 14k, and the options to get gift cards such as a Visa or MasterCard gift card are no longer an option. That was the whole point of me using and keeping the app and now I dont even get to choose what I wanted to start with?? They’ve had those online gift cards for over a year, and now they’re gone when I want to get one with my points?? Not cool. If Fetch brings them back then I’ll adjust my rating. Not sure why they did away with them, but there are other gift cards and such to get with the points. I just liked having the option to get a Visa or MasterCard gift card because that’s a lot more useful, especially during a time where money is tight from Covid. Still better than Ibotta as far as getting rewards back...at least Fetch offers a 25 pt reward if the receipt doesn’t have anything that gets you points.
OnlyOpinions - It’s “okay”
It’s not a bad app to have; truthfully, it’s rather easy to use and not much time has to be invested in it, if you’re using it casually. For those reasons, it’s fine. It’s nice to earn gift cards for purchases that you were making anyways. However, it crashes nonstop (it seems to have a never ending “bug”); you seriously have to watch your points, as it rarely gives you the correct points; it does Let you edit your items that are incorrect for up to 3 days, though it’s rare they even go through the system or are adjusted/approved correctly; points advertised upon opening the app are a little misleading (read the fine print); and it does limit your receipts per week. So if you shop solely for what you need that day, every day of the week for budgeting purposes, or if you shop several different places for different needs, it can be a real hassle to figure out which receipt is best/most profitable to scan. But again, if you use it solely to scan receipts to earn points for gift cards and don’t invest much else into it, it’s pretty nifty to have on your device.
alexis 🤍🤍 - Don’t Waste Your Time
I got this app and now I strongly regret putting time into it. I scanned receipts, I referred friends I did everything. Once I got enough points to get $5 it keeps telling me “Sorry...For the security of your account, we are reviewing your Reward redemption which may take up to 48 hours. We’re sorry for this inconvenience.” The only thing I did was refer someone and then tried to get my reward because I had enough points, and now I get that message? I contacted the support team and they aren’t responding. I’ve logged out and logged back in and it doesn’t work. I’ve deleted the app and reinstalled it and it still doesn’t work. I even looked online for help but nobody seems to have experienced this. I’ve been getting glitches ever since I referred a friend and got the points. I switched my reward goal to the $10 option and whenever I came back to the app it went down to the $5. Whenever I click to get my reward from the reward goal area it loads the screen two times. I tried going through it a different way and it still sends me the big long message. I’m very unsatisfied with this app. If you’re thinking about getting it I wouldn’t waste your time on it.
Marris99 - An ok App but not as great as I thought!
I downloaded this app a friend of mine referred, the app seems great until you actually use it. The first time I tried to use it I took around 20 pictures (seriously 20!) and the app keep popping an error message saying the picture was blurry and I needed to retake, I gave up on that receipt, after trying a different receipt, few tries later I was finally able to submit it. It took about 1 day to process my receipts and when they finally did I earned 0 points for a $100+ purchase and for some some $30+ purchases, I didn't understood why until I actually read the review of those specific receipts and I noticed the total amount was off, for example on my $37 purchase It showed i only purchased $3.50 and for my $100+ it shows I spent only $15 so that's very confusing. When I tried to correct the total amount of my receipts I was not able to do so because #1 items popping up weren't the items purchased and #2 I didn't had the option to just correct total amount. I still earned few point but I'm not sure exactly on how this app works, I might delete it after all!
Katycat34 - Love the App, but...
I love it! I don’t buy many brand name items but I still get points just for scanning a receipt which I think is awesome! I’m about to hit 10,000 points which is equivalent to $10 in gift cards. My husband and I plan on using the gift cards to restaurants for date nights! Very excited.
However, I wish there was a way to link it with the Walmart Grocery app. We have a two month old and taking her IN the grocery store is a struggle. As far as I’m aware, there’s no way for me to get points for those grocery pickups because Walmart doesn’t print a receipt for you, it’s an electronic one on the Walmart Grocery app (therefore no way to scan it in the Fetch Rewards app). I’ve spent several hundred dollars so far with Pickup—wish I could have gotten points for all those groceries.
Overall, I LOVE this app! It’s amazing that I can get “money back” for SPENDING money at the grocery store!!
choura32 - Scam
I scanned receipts for months and got almost $15 worth of points I was about to cash out into one of the gift cards options when they suddenly canceled my account. I reach out to the company through email since it was a mistake. They took forever to even get back to me and I had to send multiple emails to even get a reply, and then they just said they found “evidence” (never did find out what that evidence would be since once again after multiple emails I never heard back from them again) that I had multiple accounts, which is complete crap, and refused to to restore my account and points. What a complete wast of time.
I keep getting excuses on why my account was canceled. They keep saying my name is associated with different accounts. Another review said their account was shut down after they referred people to the app. My account was also shut down after referring family members. My name is a associated with multiple accounts because of referrals not because I tried to make multiple accounts. Something is way off with their algorithm and they owe a bunch of people apologies and their points back for using their app!
Jtflower - Love it! ....when it works....
I love this app! The concept is easy and quick and rewards add up quickly which makes you want to keep using it!
A few disappointments though: 1) I wish there were more health food brands and special diet (allergy, etc.) accommodations for earning extra points. Most of the products and brands that earn extra points are ones that I am restricted from medically. Plus, it is really encouraging people to buy lots of unhealthy food! 2.) The app keeps crashing every time I try to take the second pic of my receipt. I haven’t used the app in a month or two because of this, and I just got a notice today that my points will expire if I don’t scan another receipt today. Well, I tried and failed again... several times. It just won’t let me finish capturing the pictures of the receipt even after updating the app.
I assume these issues are temporary (hopefully). This is really a great app and I love using it when it works properly.
Jbethy3 - Not worth the time
I have had nothing but issues with this app. The idea is great, but way too many kinks to work out.
The receipt reader has misread my receipt so many times and shown items and prices that are not on my receipt so I’m constantly having to fix it and resubmit it. Then my receipts have been rejected after resubmission and it doesn’t tell you why.
The e-receipt submission is a joke. I’ve gotten ZERO points for Costco online purchases for Huggies wipes and Huggies Diapers when Huggies is clearly a company that participates. When I try fixing my receipts, it’s once again rejected for no reason. It’s so incredibly frustrating. And then I contact support, I get some robotic reply about how they are still “beta-testing” the app, so just try again at another time. No apology, no awarding the points manually, just “try again.”
I’ve also missed out on thousands of bonus points because of misreading of my receipt and by the time the receipt is reviewed and accepted, the bonus is over. I’ve contacted support in this issue too and they did nothing about it.
It’s been nothing but frustration for me and not worth my time. I would not recommend this app
afraa nawfal - Scam
I was gonna go on the app a couple days ago but it wouldn’t let me login. I decided to send them an email to let them know so maybe they could fix it. Two days later, my account gets deactivated. I sent another email and haven’t gotten a response. They wait for you to save up points and then deactivate your account. I know this because I have friends who lost their accounts as soon as they hit 7000+ points. They use this app to steal your information. In the terms of service thing it say that they can collect and sell your data. And when people put reviews about this problem they reply trying to make it seem like it’s our fault by saying “We don’t like to freeze anyone’s account, but sometimes we have to when someone violates our terms of service. Usually folks get their accounts removed for creating fake accounts or attempting to hack into another persons account.” Also if you read the reviews, you see they reply to everyone. But when someone talks about how they steal all your information they just ignore the review. So basically what I’m saying is this app is a scam and you should not use it.
PorquiWeezl - Was going to be 5/5, BUT
EDIT: Fixing rating as my account is accessible again, but I’m keeping it fixed at a four due to the fact that this seems to be an issue with several people. I don’t know if the fix is from a response or if it’s just some kind of cooldown period, but my account is back, which was most of my worries to begin with
ORIGINAL: I really did enjoy this app for the time I used it, as I was earning points really quickly!
The thing is, just tonight I was scanning a receipt and decided to do a small correction to try and get some more points because the app promises to offer extra bonus points on “name brand” items. I bought a Mountain Dew at a grocery store less than an hour ago and it said on the receipt that it was just “soda”, so I tried to fix it.
It then notified me that my receipt was going to be under review. I thought “Okay, no problem” and I waited until I was notified. I come back a few minutes later, it tells me my receipt failed the review, told me to go into the app for further details, so I did that and it instantly gave me a lovely error message saying that there was an “unexpected error” and kindly refused to let me back into my account, or my Facebook which has the same email. How wonderful!
Looks like I’ll never be getting those 10,000+ points back. Going to be contacting support tomorrow, wish me luck! (Their hours are 7am-4pm CST by the way)
Opinion02122 - Phone carrier not supported? Really?
I wanted to try this app, but was a bit annoyed when trying to set up an account. First, they wanted my birthday. Don’t they know that that information can be used be people who want to steal your identity? I don’t WANT strangers know my personal info! And, though the company is probably keeping the info in their "private" files, I’ve had my charge card information stolen MANY times from companies I bought from on line. And we‘ Ed all heard the reports on the news about company computers being hacked! I don’t trust all the employees that go through the company doors over the years! They don’t need that info! I'm 68, if you want to know if I’m "of age." You don’t need my birthday! Second, they wanted my cell phone number, so they could "text me." I already get WAY too many unwanted calls and texts on my cell phone! And, I keep the number PRIVATE. Only friends and family have that number and I want to keep it that way! They already asked for my email, so why can’t they email, rather than text?
So, I couldn’t finish the account set up because my "phone carrier is not supported." Boo hiss!
B&B$ - Fetch rewards
I gave this app 2 stars because of the fact that it does not help with money situation or financial situation we’re only allowed to get a 10 to 25 to 50 $ and it probably takes about 10,000 receipts to do that I think we should get more points for the receipts that we scan we shouldn’t have to buy certain stuff not everybody’s going to want to buy diapers not everybody has kids I think that this app could use a lot of improvement especially with the financial situation I understand that the company is trying to help but it does not help the customers I also believe that the company that made this app should involve a lot of other different things to not every Receipt that I scan goes through nor do I get points for it that’s not fair we should be able to scan any receipt and get any type of points or a certain amount of points the point thing it takes forever to get 20,000 points this whole year alone I might’ve gotten maybe 60,000 points that’s nuts that’s not even worth my time scanning roommate receipts
Norna78 - Easy Peasy
Never has making money been so easy!! You have to eat, right? So, you go to the store at least once a week, more often if you forget things like I do.
So. Every time you go to the grocer store, you use the Fetch app, to take a picture of your receipt.
No worries, they will walk you through it if you need help, then hit the submit button, and before you can take a deep breath they tell you how many points you have accumulated. Points earn rewards and there are rewards for everything, so you are sure to find a reward you will want. Also, they will tell you about special things that if you happen to purchase them, you get bonus points!
As I said. You have to eat and all of us go to a grocery store, once in awhile even a big box store counts.
I cannot imagine why anyone would not want to “cash in”. On this great deal!!
sfnt12 - Decent App, Until You Need to Contact "Support" With an Issue
App is decent, but "Support" team is anything but helpful. I've been using this app for about 3 months now, submitting receipts from the same 3 grocery stores that I shop in my area. Randomly, receipts will be rejected for "Missing Information," even though they contain the same information as my other receipts I have submitted from the same stores. I have tried contacting support about 2 different receipts to see if I'm doing something wrong, and the only response I receive is a generic one that does not specifically say why MY receipt was rejected. I am capable of reading the instructions in the app which provide that information, so it would be nice if the "support" team could take the time to actually review the rejected receipt and provide a resolution, rather than just sending me a copy-and-paste response that starts with "Receipts may be rejected for a wide variety of reasons. ..."
master red fox - Limited methods of submitting receipts
I have had this app for several months and have submitted receipts over that time period. They say that they are constantly adding new companies and also added the digital receipts scan function. But they will only accept receipts from limited online companies despite claiming that you should scan all receipts. I was just sent a message by the site telling me that I can’t use the camera function of the app to scan an online receipt because they don’t “deal “ with the company, rather than reading the receipt for the information of acceptable list of products for credits. The app has become very selective in what kinds of receipts are acceptable and has become just like those shoppers app that only encourage buying from specific stores. I may have to delete this app because it is limiting the types of receipts based on specific companies. The whole function of the app has radically changed over the months since I started using it.
Abc1218 - Worst service of any reward app!
I used to use the other Shop Fetch app at a local grocery store until they discontinued use of the app...the support was caring and genuine. Fetch Rewards is anything but! Technical issues typically generate a canned response. If you reply with more detail for the issue you are experiencing, you get another canned response. If you are lucky enough to get a human response after several days, the help they provide is virtually nonexistent and inconsistent at best. All receipts are supposed to earn 25 points regardless of purchasing specific brands that earn bonus points. I have had dozens of receipts still earn 0 points. They have made no attempts to fix technical issues. And most recently refused to manually process receipts that the system incorrectly processed even though they claim they upgraded so that issue won't happen again. How about just admit the mistakes with whatever upgrade really was done, own up to bugs that haven't been fixed and credit the points you advertise the app to earn instead of collecting data that gets resold and the customer gets nothing in return?!
Sjayne11 - Being patient..
Love the simplicity of the concept, but some bugs still need working out. Unlike Ibotta, there are no hoops to jump through to get credited initially, but the transcribing of the receipts is dreadfully done. Haven't had issues with the pictures, but am having to go through each item and search for the correct product so that I'm credited. Some products' pics shown are misleading in that the brand may be shown, but the item is not in their database. For instance, Oscar Mayer Lunchables...Oscar Mayer is a participating brand, but Lunchables are not a searchable item, so not creditable. Diet Mtn Dew is another, typing in "Diet" will just show a pic of Diet Pepsi. The points are awesome and add up really quickly, but it really takes some serious time to compare paper receipts against what their transcribing system is entering. Ideally this will be worked out and perhaps even link to loyalty cards like SavingStar does so the app does all the work for you. Overall, it's a brilliant idea, just has a few kinks to work out.
kmcordova92 - I used to love this app
I loved this app initially l, was a faithful user, and quickly built up a decent amount of points. However, over the summer I happened to notice an email stating my new point balance was zero when it had previously read 7500+. This was a shock especially since I had logged into my account multiple times that month because I was planning on using my points for a gift card. When I reached out to customer service I was told that although i had logged in, since I hadn’t scanned a receipt within the designated time my account was deactivated. I was told “there’s nothing I can do.” This was quite offensive since the only reason I had been slacking on the receipt scanning was because we just had a baby that month so our shopping routine was all over the place. Other apps of this sort just charge a service fee for inactivity... I would recommend moving to something like that. It’s way less offensive. I hardly use this app now, because I’m still upset about my points being taken.
SheASquirt - Lies of altered receipts
I get an email stating my account is deactivated and they want an ID after I completed their 3 referral=10,000 point promotion. Upon completion I could not enter to at least redeem said points after bringing the app 3 new users. After explaining my Facebook account would not match my drivers license I was told their system says that the receipts I’ve scanned had been altered and did not match the stores system. If I only shopped at Walmart, Publix, local gas stations and grocery stores then I cannot explain why these receipts cannot be similar to large company receipts or why a store chose not to use bar codes but the receipts include a cashier, times stamp and amount as well as which bank card I use. Of all apps for one to commit fraud, Fetch does not even cross my mind just for $5 and $10 gift cards. Yet for this fraud. My bank and EBT records match my purchases. Yet I didn’t scan many receipts, I just had referrals and a receipt from Walmart. I suggest you scan no receipts and bring them referrals but you may be suspended. Just scan receipts with no referral during a promotion and you should be fine
Peeker87 - OK at first, but...
I love the idea of this app. Not having to hunt for specific offers, reward for lots of brands that I buy often, etc. However, the actual time it takes to use this app successfully is ridiculus. First, you have to take photos of your receipt. This usually takes several attempts due to messges about clarity, legibility, etc. Also, your reciept can not be longer than 4 sections, so no big shopping trips people! Second, once your receipt is processed, you have to verify some purchases and double check to see if all of your items were credited. If you did not recieve rewards for certain items, you have to resubmit the receipt with a list of the specific items that were missed. That means comparing receipts item by item! Third, there is no accounting of which items give you rewards, or how many each item is worth. It would be nice to know what I'm actually earning rewards for. Not sure how long I will have the patience to keep up with this...
𝐽 - It locked me out my own account
When i had made my account, i chose to save my password. All these passed days has been good with this app. I was kinda new and i never gotten a reward before. I had 4,000 and something points i was saving up for 5,000 to get the $5 apple gift card. Today i gotten another receipt and was ready to scan it until i came upon a problem. It logged me out, i but in my password and email and it said incorrect and i knew it was correct because i saved it on my phone so all i had to do is put in my finger print to log back in. I click forgotten password and it told me to put in my email which i did and then it should've sent me an email to change my password as usual apps. Multiple times i had refreshed and refreshed my email page, still i haven't received any emails from Fetch Rewards. I was very disappointed because i really thought id get my free
Reward, all that hard work of me looking for receipts gone to waste. I was really looking forward to getting that gift card. 😕
Pointsless in VT - Loved it until they took away all my points
Have been a member for over a year and was enjoying the app very much. Even referred my nephew who signed up and has been using it. I accumulated quite a few points and was looking forward to cashing in on some rewards. Then I had a family issue that came up and wasn’t paying much attention to minor daily activities like scanning receipts for a while. Imagine my surprise when I finally logged in again, only to discover that all my points were gone, including the ones I got for referring my nephew!! Apparently if you don’t scan a receipt for a certain period of time you lose all your hard-earned points. Would have been nice to know that, but you don’t really make that obvious, plus you don’t give people a whole lot of time to go scan-less. So now I have to start all over again. I will still use the app, although I’m looking at other points for receipts apps that don’t have this feature. I will certainly think twice about referring others, and if I do I will warn them about this, because the app sure doesn’t.
amy24447 - Good app but needs improvement
Overall it is simple to use and a great app. The only thing that is a bit annoying, is that you always have to check your processed receipt very carefully! Just today I was asked to verify 2 items. One of them bananas and the other breyers ice cream (which should give you 1500 bonus points in the moment). A few hours later I get a notification that the receipt has ben processed. It tells me I have gotten 25 points total. They took the ice cream completely off the list?! That’s the reason why you always have to check again! I said down with the receipt in my hand and added every item they had missed and corrected a few others. Also keep an eye on the date they pit in as your purchase date since that got messed up with one of my receipts too. Customer service is happy to help with that! They are really good about it.
I still like the app and will continue to use it. I just wish the extra work wouldn’t always be necessary.
Eric.Alyssa - Issues with points
I’ve been using this app for probably a month now, and I’m really excited about it. I already have 11,000 points ! I want to try and reach 50k or more! It would be great to help with Christmas. I am just curious, if it actually gives you money into a gift card or not? How long does it take to have it put on? I kinda want to try using my 11,000 points to see if it actually works but also don’t want to lose them all already.
The only issue I have with this is, I have noticed by accident that I had scanned a receipt a second time not realizing I had already done so, and it gave me more points than it did with the first one. Normally I wouldn’t complain, I mean, who would? But that just somewhat tells me that I’ve been getting cheated some points.. overall it’s a great app so far. I just hope it’s legit about the gift cards !
~3•6•9~ - A really big disappointment!
Beware! They just want to get you in so they can scam you! Just when you get barely enough points to get a reward they will take away all your points and deactivate your account!
I got this app and was enjoying it. Everything was going good for the first week, then I got a message saying my account was suspended and I needed to respond or it would stay that way. So I emailed support and asked what was going on and how to get my account fixed. Eventually I got another message saying my account was deactivated because they “found evidence that duplicate information was being submitted across multiple accounts”. I responded saying I don’t have more than one account and I’ve never submitted duplicate information so there must be some mistake. And I asked how I could get this resolved? They never responded. I only did what the app said to do and I read the terms of service and I did nothing to violate any of them. I can’t find any logical reason why they did what they did other than that they just wanted to collect information from me to scam me.
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If you guys want to get robux you guys should use fetch rewards all u have to do is literally scan receipts can get literal gift card depending on the points and for a boost when you sign up use the code GF5F1 it gives a extra 2,000 when you scan one #roblox #royalehightrades