Easy FAX from iPhone: Ad Free App Reviews

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Misleading Advertisement. FIRST PAGE is free. Not the first fax. This includes the cover page in the calculation, so even if you are only faxing a single page, if you include a cover page you will need to pay something. My first fax was two pages plus a cover page. Ended up having to pay for 5 pages ( the smallest option they offer). I thought the entire first fax was free. I was wrong. Once I use the last two faxes I paid for, I'll be deleting this app. The price doesn't bother me. The misleading ad does.

App crashes. I needed to purchase this fax app because I have important documents to fax. It took 4 tries to get the app to accept the photos and 3 of the 4 times the app crashed….. so for 7.99 a week it’s good for ONE TIME and not for a 7.99 a week purchase. I’m not sure I need this app unless there is a better sense of service and perhaps a 7 day free trial And or a better option for plans. It would be great if only it offered an assurance that the fax was actually delivered other than a check mark. Basically unless you are faxing yourself or unless you’re going to follow up with the fax there are no guarantees but that’s why we PAY. We are buying a service.

Good for me!. I’m a working mom without a fax machine. I needed to fax over a couple of things for myself and the children for ex: to schools, doctors, insurance companies ect. I can’t fax things like that from my job and I can’t make it to local places to do so on my own with all the kids so this app came in handy ! I really appreciate it because it makes the image easy to see, it was no hassle, and it was sent within minutes! The only thing is The price. I don’t fax things often to where I should pay a weekly or monthly subscription. However this app was a blessing for me!

Yeah use another app…. So I paid for the monthly subscription, sent my first fax, even though I had to upload files to Dropbox then redownload said files just so I could fax them. Instead of just adding the files from my files folder. Um seriously is this just an IOS thing or what ??? But the main reason I’m writing this is because I opened the app to see if the fax I’m expected came, just to find out my fax number don’t exist. Now I said I paid for a month’s service and how do you explain this ? One day I have a fax number then poof it’s gone.. So my personal opinion is to use a web based service, or anyone else except these guys.

First Fax NOT Free. I downloaded this so that I could send literally ONE fax, 4 pages. First fax is on us it says. Psh, I typed in the number took pictures of the documents said fax now and then it told me there was an error to try again in a few minutes. After 5 minutes I tried again and guess what now I have to PAY to send a fax. $7.99 to send 4 pages. Was it easy yes…Was it free NO…Will I recommend it NOPE!!!!

Sounds like a great app but wait and see. I set up the account just as instructed. I contacted to company I needed to receive a fax from and provided the number assigned to me as my fax number. I received a notification from the app saying I received a fax from the company. When I opened the app and went to incoming faxes there was nothing there. I gave it some time thinking I could be a connection error or slow WiFi but nothing ever came through after making the changes needed to improve signal. I would definitely not use this app and save your money. There are other options cheaper and easier

Horrible experience. !! WARNING!! - Needed to do one fax so I paid for the one week usage. The terms say to cancel your account 24 hours prior to the 7 day auto renew. So I did it at least 48 hours prior. Still got charged. I reach out to customer support and no one ever contacted me nor did they refund my money. This is theft, and can’t believe apple would tolerate such actions. The app itself is wonky at best. The auto capture did not work good. It kept snapping pictures while I was trying to switch documents. The setup and design is pretty armature at best. There’s so many other apps to choose from out there that have the same features but optimized and a better reputation. I would not waste my time on this app. Hope this helps you make your decision.

Great for Small Amounts. I only fax something very infrequently, and this app is great because you have the option of just paying for what you need without having to subscribe for a certain amount of time. My faxes have all been received and it has good notifications.

Not Working. I used to use Easy Fax and I bought credits already. Today March 5, 2021, I try to use the app and it immediately crashes. I checked the website and I see nothing going on. I’ve restarted my phone. The app doesn’t work. Looking into the app, they updated it to fix bugs in February. I haven’t used the app since 2020, and now am in need to fax and cannot use what I paid for. Please fix this and I will update my rating. In the past I would have rated 5 stars, but cannot at this time with it crashing. This has been the only faxing app I used because it lets me pay for fax credits instead of a subscription which I liked. I don’t have to fax except 2-4 times a year.

Horrible app. I usually read the reviews before I do anything, but thought it’s just a faxing app. This app charged me $20 even though it says you can cancel within 24 hours during the trial period if you do not purchase a subscription. They trick you with that because it doesn’t allow you to even send anything with choosing a subscription. They lie and say the first fax is free but will charge you within 24 hours of sending the fax. My fax didn’t even go through. This app is a waste, I recommend reading all reviews before buying. I also noticed many people talking about the poor customer service, which must be why they don’t respond to reviews. Wish I could give this company 0 stars.

It Works...BUT...a few caveats.... It works well for sending a basic fax. BUT: IF you select to create a Cover Page and fill it out, and then try to add a multi-page document...the app will crash and you'll have to start from scratch. Super frustrating. I found a workaround for this by tapping the Home icon in upper-left of app which triggers a prompt to save Cover Page. Once saved, the Cover Page draft can then be re-opened and you can add your multi-page document(s) and submit fax without issue. IF you need to go back and review all the pages included in a completed submission - you're stuck with just a tiny thumbnail image of each page. And you can't download a .pdf or anything of what was sent along with the Detailed Report...the thumbnails is all you get. IF your subscription or trial ends your fax history and all the thumbnail page previews disappear...so make sure you secure an active subscription before Trial ends if you think you might need that history for some reason.

Horrible support. I can’t cancel my subscription it says to go in settings to turn off auto renew but there is no option to do so in the settings, I have searched through everywhere in the settings but can’t find anything. I have emailed support twice to resolve this issue and have never received a response. I’m paying 9.99 a month for something I don’t use!

Everything I needed. This thing works like it’s supposed to; which is to say, it works. One expects that from an app. But what’s special about Easy Fax is this: I had a complicated question, and their customer service responded promptly, with clear, kind, well-written communications. Often with business-focused ‘pragmatic’ apps like this you feel like the support is robotic and unintelligent and uncaring. Easy Fax support is the opposite of this. Thank you for a very good product and a very good experience, which was enough to trigger me to write an App Store review for the first time in years.

Another disappointing iPhone fax app. I got this app for the convenience of not having to leave my home to UPS to use their fax machine. I previously tried another app that attempted to take over a hour to send, in which it never did. A couple of weeks later I try this app and it had glitches and never gave me notification if the fax was sent, so when I contacted their support team, they were not able to answer my question in wanting to track it since I never got confirmation and ended up just telling me I couldn’t receive a refund. That’s not what I was asking for! I ended up driving to UPS to get the job done. So... this is yet another disappointing fax app that I wasted my time on when I could have drove to UPS and got the job done faster. Not all apps are designed for convenience and I for sure will not be trying another app like this in the future. Using gas to drive a few miles is WAY MORE worth it.

Works Great. I am not a tech person but this app makes loading and faxing documents easy. Extremely user friendly and it confirms the documents did go through to the receiving fax machine. It is also very inexpensive at only $7.99 per week or $95 per year. They also give you three trial days!

Problem with app. Whenever I get down to like 20-30 credits it’s like the app reboots itself and I loose those credits . This is the second time this has happened ! So annoying. I just opened the app and it’s as if I never had he all before . It says to give it a free try with 10 credits . But where are my other 20-30 credits? That I paid for ? This is the second time this has happened. Fix this please . Other than this I have no issue with the app. It sends my faxes and the receiver always gets it .

Incoming Fax not showing up. I just paid for the monthly service.. When I attempt to send faxed pages from my physical fax machine, I get the notifications of incoming faxes from the app. However, when I check my incoming folder, it’s empty. There’s nothing there! I’ve tried this about 5 times and the same result. A complete waste of time!

(Expensive) Illegible Fax and NO Customer Support. I had a fax that I urgently needed to send while I was out of town and nowhere near a fax machine. I downloaded the app and paid $4.21 to send a fax through the app. The agency that the fax was sent to contacted me as soon as they got it. It was absolutely unreadable. It arrived in a tiny, illegible form. I immediately emailed customer support for the app about the issue. I NEVER received a reply. There was no attempt to remedy the situation or offer a refund. It had been over 4 days with no contact. I cannot stress enough how much this app is a rip off. They will gladly take your money, not deliver a viable product, and then not answer a valid email. Search elsewhere for a working fax app.

Great app, no support. I loved this app, and I used it for all my faxing needs. However, I lost my phone and when I downloaded the app again, my fax number and prior faxes were not there. This seems strange since all of my other apps came back with all the information intact. I can’t find a place to sign in, and I have emailed twice to find out if there is a way to recover this information. For one thing, I had credits that I had paid for. For another, I have given out the fax number. If that could have been fixed, this would have been a five star review.

False advertising. I downloaded the app the night of august 10th and used a free trial just checking out if it’s real and if it really fax things I deleted it a couple of hours later which was into the 11th and they still trying to charge me $7.99 I’m not able to download anything from my Apple Store until I pay it which I’m not because it clearly said free trial and I didn’t even have it the full 24 hours of it wasn’t a free trial you would’ve charged me the moment I made an account

Greatly Disappointed!!. I’M ONLY CHECKING THREE STARS BECAUSE IT SEEMS AS THOUGH EASY FAX BLOCKS CUSTOMERS HONEST NEGATIVE COMMENTS 👀 I sent a fax on December 26, 2017 that I was charged for by Easy Fax and told that the fax was sent. However, the receiver never received the fax yet Easy Fax checked it off as sent. I informed Easy Fax of the problem through their given email under their contact information given within the app yet never received a response back from them at all. Yesterday I sent the fax again and don’t see any confirmation at all that it was sent yet Easy Fax took the money (credits) away from my account that makes it twice that I paid now. Please refund my 40 credits! I should have received a confirmation of the fax that was sent yesterday yet I did not. The only fax that is showing sent is the first one in dispute that was sent December 26, 2017. Yesterday’s fax which was January 31, 2018 no confirmation showing at all yet my credit once again taken away. The fax was sent to the same receiver yesterday by the way. So far nothing!

Not what I want; now I can’t get rid of it. I downloaded this app and bought credits to fax. However, this is not an app I want ( nor could afford) to use. I tried to cancel my subscription via my Apple ID but this app doesn’t show up under my subscriptions and there is no way to cancel via the app itself. I’ll probably get charged for a month before I hear back from the service department ( if I do at all) In addition, the fax I sent had horrible resolution and I am hoping the information I needed to send will be discernible on the other end. Save your money and go fax at your local library for .25 a page.

Customer support does not exist. I would like to start by saying that I only used this app to receive a fax and it worked quickly without any issues. I did not send any faxes therefor cannot say whether it works well or not. My issue is with the support service that never responded to my emails. There is no way in the app to turn off the auto-renewal . The “subscription” button in the app only tells you that you can turn off auto-renewal in the account settings. There is no account settings within the app and there is no option of turning off the auto-renewal within the apple account settings. And of course I was charged the monthly fee because of the auto-renewal. I still don’t know how to turn it off and the support service still has not gotten back to me (It has been more than a week).

Beware of getting charged day 1. So this does what is says it does and the process of faxing is fairly easy and streamlined. However, when I tried to complete my first free fax I discovered it’s not the first fax that is free but rather the first page. My bad, I thought, I’ll just do the free trial option that it promoted me to in order to send my fax. The app only allowed me to choose between a month or a year. I selected the month trial and despite advertisements as a free trial, was charged that same day. I’m guessing the free trial only applies to the week long period. I disputed and got a refund but clearly there is a process in place to trick users into monthly subscriptions vs the advertised free trial.

Great app if you must be able to fax. Great app if you must be able to send and receive fax’s. Small cost to have an inbound fax number and cost per page to send but cost to send is WAY LESS then using places such as UPS store etc. Save your hard earned money and just use this simple and very functional app instead!

Not Impressed. I recently downloaded this app and cannot get notifications when I am sent a fax. I have been to Verizon and they assured me there is nothing I can do on my end. I reached out to the support email to let them know my issueS two weeks ago and have yet to receive a response. Also, I have had several people try to fax, and it won’t go through. I had the app for three months, and one day, it decided to stop working, and I lost my fax number. I have emailed support as it is their only source of contact, and I have not received any response! DO NOT USE THIS APP!!

Over 8 HOURS to be delivered !!!!!. I already was telling people I love this app after I first sent the fax this afternoon. It had written next to it that it was sent. Never realizing that it would take over eight hours to be delivered. I had sent a Fax earlier this week with another app and it instantly was delivered. However the quality was poor so I canceled that and came to the best app because it had “four-point star reviews“ I am now reading some reviews and it says this developer has the ability to hide negative ones which I never even knew was a possibility. All I know is I sadly recommend this app to anyone. This was a time sensitive matter and I thought this process would be quicker than me driving to my local fax store. SMH! Buyer beware!!!

Retired and no office.. I love how this works. I have no phone lines at home. I’m retired. I have only an iPhone. This app came in handy. I wanted to buy credit but none of the fax offer those. Only weekly, monthly and yearly. So I brought weekly. I will cancel my it until I need it next time. I can turn it back on. Thank you

How did they get any stars?. If you have to thanks and you don’t mind paying nearly $100 a year for this app then go for it. Otherwise there is no such thing as a free month because this app makes it very difficult to cancel after the free month. None of the so-called support functions allowed me to cancel. I only needed to send one fax of two pages because there is a company that is still in the dark ages that I work with. Now I will waste another hour or two figuring out how to cancel this app

HUGE MISTAKE. I have been using Easy Fax for my business, and I communicate with dozens of companies that need to fax me on a regular basis. Everything seemed to be going fine for a few months until one day my fax number disappeared! When I would open the app, it would prompt me to select a fax number as though I had not done so already. Despite paying already for an annual subscription and being nowhere near my renewal date, Easy Fax dropped my number, which sent my business into a death spiral that is taking me weeks to fix! I’m talking having to edit my website, print new business cards, and change my information with a long list of companies who I do business with. Worst of all, I have missed out on important opportunities because of faxes being sent to my previous now nonexistent number. Despite emailing customer service several times, I have never once received a response, and so I have been forced to select a brand new number, just so I can continue operating. I will definitely not be renewing my subscription, and I’m actively looking for a more reliable fax service that won’t fail me. I couldn’t be more disappointed.

Unreliable DO NOT USE!!!. I had to have a fax number I can receive faxes on for court documents (who else uses fax anymore?!) so I found this app. I had 2 important time sensitive papers faxed to me by the court. I got the pop up notification that fax has arrived but once I opened the app it didn’t show. The first one finally showed with over a day delay, the second one (today) has yet to come, I got the notification early this morning now it’s almost 2 pm, still not actually showing up on the app. I tried to reach customer service with the first delay, I never heard back from them. The document was extremely time sensitive so I needed to access it, I knew it was sent but had no idea what it said. Extremely frustrating!!

BEWARE SCAM. I had downloaded this app to send off a paper, and it claimed there was a FREE 3 DAY TRIAL. Then it charged my card $102, I contacted Apple immediately they claimed it’s not eligible For a refund and that I needed to contact app developer when I tried to do so there is no actual website in place but a website to buy the domain so absolutely nobody to talk to. Nobody would spend $102 to fax a paper, it’s a scam and now I’m worried about my information being compromised. I’m very disappointed in apple as well with no real solutions when it comes to apps scamming people.

I paid for faxes and now it won’t work. Something is wrong with this app. It worked very well before. Then I paid more tokens or whatever you call it, to send an fax on Friday and had it all set up and then hit send and then it went back to a page of just the icon filling up the screen. I tried many times since and when I click on it that’s all it does, just a screen of the icon. If I delete the app and try to download it again I’m afraid it will lose my money I’ve paid on it. Need a refund so I can get a different fax app.

This is THE WORST fax app EVER. This app is INCREDIBLY FRUSTRATING and I wish I NEVER DOWNLOADED IT. First of all, I started out with a trial subscription to see if I wanted to use this app and then DELETED the subscription because it was too slow and had too many bugs for me. I then get billed for the whole entire year AFTER I CANCELLED THE SUBSCRIPTION. I emailed them to let them know what happened and no one ever responded to the email. I figured ok.. now I’m stuck with this app. So I start using it now that I have to (instead I wanted to buy a different app but since I had paid for this one I was going to use it) and my faxes DO NOT SEND. I’m telling you... they DO NOT SEND THE FAX. To make matters worse they tell me that I have to renew my subscription that should be active for a whole year and now I can’t even try to send ANY FAXES. they never refunded me either. FIND A DIFFERENT APP. IM TELING YOU THIS STRESS IS NOT WORTH IT!!!!!!!!!

It works BUT... I like the app because it works! I needed it to send in invoices to school to show prooof that my job was paying for my classes and a proof of my grade and since I didn’t have a fax machine at home this app was perfect. I take the picture, plug in the fax number and it sends it off. It really is a great app. What I didn’t like is that it changed to a point where you had to subscribe to purchase and NOW I can’t unsubscribe from the app. I’m finished with school (woot-woot!) and I cannot unsubscribe and am getting an auto renewal to my iTunes account. You look under their subscription policy and it says to turn off auto renew under account t setting. Well guess what. There is no way to turn off auto renew or account settings on the app or under my own personal settings for the app on my phone (iPhone). I emailed them twice as that is the only way to contact them and have not heard back so now I have resorted to this. So fingers crossed for me peeps App works but not worth it if this is an ongoing issue. Fix the app if u want to keep customers

Their support never response to emails and concerns. I have emailed them several time never got response. I had reset my phone and when I tried to restore my purchase it will not allow me said there was no purchase found. Meanwhile, they still charging for the subscription. I was trying to retrieve my fax number I purchased for them that I use for my business. A week has passed and I have not been contacted at all. Be careful using this app. I just loss all my documents and everything.

Wouldn’t cancel- charged. This app wasn’t working, so I attempted to cancel the subscription numerous times. I contacted support and requested by subscription be cancelled within the window of time you have to cancel without the first payment being deducted. I sent them 2 emails and obviously they didn’t cancel my subscription because I got charged this morning. Your app doesn’t work and I want my money back. Support doesn’t answer and I requested to cancel within the time from of the terms and conditions. Please refund me .

Does not work. Absolutely useless. Didn’t send on my first free fax. So I tried resending. Came back failed contact receiver to check fax is on and has paper. Did that to no avail. Then Apple/app charged me $7.99 weekly fee because I sent resend to the number. Still didn’t work. Since I had paid, I contacted the recipient explained what the app was saying, the subsequently gave me an alternative number to try. Did not work again failed. Trust me the problem wasn’t the fax number I was sending to because I went out to a fax service and guess what. Worked perfectly straight away. What a waste of time and money! Never again. Don’t buy it - instead give the money they would have gouged from to charity, much better spent there. Very frustrated and disappointed.

Wonderful and remarkable. It was so easy to download the app I was able to fax right away this is the most beautiful thing I’ve ever experienced in a long time when it comes to phone apps and stuff but I will recommend you to all my friends and thank you so much for making my life easier it’s a pleasure to have you on my side

Didn’t work for me.. Downloaded the app, paid to sign up for my own number for some important medical documents, upon trying to receive the reply fax, my number was gone. After four unanswered emails to their customer service, they finally wrote to say the problem has been fixed. I tried again, and it had not. I wrote them twice more to inform their customer service of this, several weeks of past and I have not received the pleasure of a response of any sort. Also, apple’s App Store only refunded about 30% of what I paid in subscriptions and tokens. As a simple statement of fact, I never received what I paid for, I received next to no customer service, and very little recompense, the colloquial name for which is being ripped off.

DONT IGNKRE REVIEWS.. DUSGUSTED WITH THESE SCAMMERS. The one free fax i was offered wouldn’t work because it only included ONE page which was the cover page. I couldn’t fax the actual documents i needed to fax included in that free fax, so what’s the point of a free fax? I decided to try the 3-day trial of the pro, tried faxing the complete document. Says delivered from the app, but the recipient NEVER received it. I fax all the time to this same recipient but just happened not to have a working fax anymore until my machine was replaced. This app is a SCAM. It says both on the app and in the settings of Apple subscription that if you cancel at least 24 hours before the3-day trial expires that they will NOT charge you for the subscription. I cancelled the SAME day i started the free trial in settings as instructed. That means i cancelled two days prior to the deadline to cancel, and yesterday, they STILL charged me the $100 subscription. Requested refund immediately from Apple and they WILL refund. They need to take this app and other similar scam apps OFF the Apple store. Ridiculous. People are struggling as it is.

SCAM - Watch Out For Double Charges. Subscription renewed in March 2024. I don’t use this app much so I cancelled the subscription and still have access to faxing for a year. Went in today (April 15) to fax something and the app acted like I didn’t have a subscription and wanted me to pay again. Then in small print at the bottom it says click to restore your subscription so I clicked it. DON’T do that if it happens to you. By clicking that they charged me another full year! Quite honestly I think the entire app is a scam. There is no phone number to call, only a support email and I emailed them once before and never received a response. I’ve put in a dispute charge with my bank and cancelled the subscription. Be wary.

$7.99 a Week No Way To Cancel!. I needed to FAX something quick so I signed up and paid the $7.99…even tho the first fax was supposed to be free…it wasn’t. It renews weekly, so I figured I’d pay the $7.99 and cancel later…WRONG! The app says to cancel: just go into the app settings…but the APP settings don’t have a cancel option…it just takes you back to the Home Screen. I’ve sent several emails to their support team, no response, but the automated renewal is right on time. $7.99/week. Unless you’re going to FAX regularly this is just a money trap. Literally…I CANNOT CANCEL…APP TRAP.

THIS APP IS A FRAUD! DO NOT DOWNLOAD!!. I wrote them and they never replied me back on the email. The app got frozen and I uninstalled and installed again and I lost the number that I purchased. There is no way to get it back. I LOST MY MONEY. It is a TOTAL FRAUD. I was believing that the doc I sent to the other party was sent because the app displayed that it was sent, but when I verified if it was true, it was not, the other party confirmed that they did not received the doc. I put here 1 star because it is not way to put ZERO STAR. Do not waste your money!! It is serious!!

Poor functionality. I downloaded this app because I needed to send an urgent fax and wanted to avoid leaving the house. There has to be a better one out there. Here are the issues I encountered... -It wouldn't attach a Word doc from iCloud. I had to print the documents and then scan them together into 1 file. Very inconvenient. - You can't add and send multiple documents in one fax. You have to fax each document separately. - The credit system doesn't make sense. It's 10 credits to fax 1 page. Why? They should just make it 1 credit per page since the only thing you can do with this app is fax pages. Sure, the math is easy, but 1 credit per page is common sense. - It supposedly sent the fax bc it deducted the credits, but the app doesn't have a way to confirm. - It is now telling me that I have a draft saved, but I didn't save a draft, I sent the fax. So did it send the urgent fax through when it was supposed to? Who knows. I'll have to keep bugging the recipient to see if they got it. Just wanted to warn the next person before you purchase credits and are very disappointed.

Beef up your customer service!. I have had no problem receiving faxes, but sending has been a problem. I’ve had one (of 3) faxes to fail twice. I emailed them twice to have my credits refunded, but still gave not gotten a response. It’s been about 2-3 months now. No refund. No response. A few weeks later, my fax number all of a sudden isn’t working, although they have been paid. I contacted Easy Fax to determine what was going on and STILL no response. AND the fax number could not be transferred and reconnected with another service, so all of my printed material has this non-working fax number on it. This is extremely bad for business. I will not be using any of their apps again. I can’t run a business like this.

Easy to use. Difficult to cancel. I downloaded this app to fax some important docs. It was done pretty easily. I have no desire to keep this app so I tried to cancel but the app does not allow for easy cancellation nor does it make it easy to turn off auto renew. The term state we must turn off auto-renew but there is no way to do that in the app or on the Apple Store. I sent an email to their support team with “CANCEL MY SUBSCRIPTION” in caps. Let’s hope it works as there is no other way.

Not good at all. It worked for a little while then it wasn’t sending any faxes. When emailing support you never heard back from them and if you try to delete the app and reinstall you will lose your data and your fax number. There is not way you can login into your account so there’s no way to get your old number back and the worst is we are you paying $10 per month and you don’t get any kind of support from this company when you most need it. I’m done with this app.

DOES NOT WORK. 🅿️1️⃣3️⃣🅰️5️⃣3️⃣ READ❗️❗️ I made a mistake by not reading the reviews prior to installing the app but I am glad that after a google search, I learned how to properly cancel the subscription. The app could’ve charged me $9.99 monthly even if I uninstalled it.😤 To ‘cancel your subscription’ the app suggests to go to settings and cancel it there, but you can’t actually finalize cancelling your subscription on the app🤦‍♀️. ❌STEPS TO❌ ❌CANCEL❌YOUR❌ SUBSCRIPTION❌: 1. Go to the App Store 2. Click on the blue icon on your top right corner 3. Click on “Manage Subscriptions” 4. And there you will see in red “cancel subscription” I hope this was helpful and if it was please give this review a like so that others can see it too :)

Lost my fax number. This app was working great since I started using it last August and would have given it 5 stars. Subscribed to the monthly $10 and had my own fax number and was able to send and receive without any problems. It's a huge part of my business and was working smoothly thru May. Well, apparently, i've been paying the $10 for the past 2 months and realized I lost my fax # even after the updates. Don't know why, emailed them and never heard back, and was waiting on a very important fax that clearly never got sent thru. UNRELIABLE AND DISAPPOINTED. Time to create new business cards bc this app is joke now.

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Recipient did not receive fax. App says fax was successfully sent but it was not received

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First fax is free!!! Then why did you charge me CDN$11.01. It’s better to honestly tell the world that your app has no free trial because it is a good application and very helpful to everyone specially to those who have no fax machines. Sorry for not rating your app as what I’ve planning to because I was disappointed.

No free fax. Says first fax is free, but it isn’t.

Never worked. Do not buy. I was not able to receive the fax I needed. I’m going to try and get my money back.

Deceiving pricing. Stay away. It uses 10 credits per page sent. Very misleading pricing structure.

Quick and easy. First one is free and was quick and easy

Very useful tool !!. This APP is so beneficial when you don't have access to a fax machine. Besides it saves time and so great with technology having everything at the ease of your iPhone Love it !!! Thank you :)

Poor app. This app is not set up properly. Tried twice to send a fax and it wouldn’t go through. Could not use the trial they make you purchase a plan. Could not access the subscription to cancel the auto renew. No one is returning my emails from support. Do not use this app.

Downhill Quickly. I subscribed and over two months and the third month I was charged but don’t have a fax number to receive faxes -everytime I try to push it through it says I have a subscription till next month June 25th 2020 but won’t give me a number and then when I select subscribe again it notifies me I already have a subscription-help

Thank-you. Such an easy to use and intuitive app. It was absolutely seamless to send a fax. Thank-you.

Totally dishonest!. Not free first fax!!! 10 credits mean nothing

Disappointed. Wish I could give 0 stars. I purchased a subscription only to find out that my account was removed and my fax number wasn’t in use- I had put this number on my business cards. Tried to contact support but they never responded.

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10dlls/month! What a deal!. -_- For only 10 dlls you can fax unlimited items and acquire your very own fax number. Never mind, that this is an electronic age in which fax is dying out, but the ability to fax from anywhere for 10/month beats going to the library and faxing for free any day! -_-

Works well.. Simple to use and it went through the first attempt. Not all apps can say that. I’d recommend this for your iPhone.

Mr Fab. Smoke and mirrors 10 credits buys you one page who sends a fax without a cover page anyway definitely a good scam I have to give them credit for that you end up spending $3.99 to make one fax from your cell phone which is basically what I had to do I would’ve given them one star but I have a feeling the other reports of Easy Fax removing the negative one star reviews might be true

Why you should get this.. This app I have been using for four years and I got rid of my bulky fax machine and beats going out to send a fax to someone it’s then in a instant. Just think about technology of this app give you more time to do more things.

Works but disappointed. Definitely does the job but every time I fax something it prints very unclear to the point of unreadable. Not sure why this is. I’m always on the go and in different places so I have this to be able to fax wherever I am and it is the same every time. Disappointed I paid so much and can hardly read the prints.

Easy and Quick. So easy to use. My fax was complete in under 3 minutes. The cover page option makes this app more useful and great to notification once it has been fully sent and rcvd on other end.

SCAM. Scammed $50 from me. First, I am unable to receive fax, because the app randomly changes my fax number all the time. I’ve been trying to fax for 1 HOUR because the app keeps crashing and does not save my progress. You can imagine how frustrating it is. Also, you are only able to send 10 pages at a time, and this is never mentioned in the app. Now the app will not open due to bugs and glitches. support never answers and probably does not exist. DO NOT FALL FOR THIS SCAM OF AN APP

Worked but no way to unsubscribe. I could not find anyway to cancel or unsubscribe from within the app, or the App Store, or the company’s website, or the FAQ, or the settings subscription page. I emailed the company twice and I received no reply so I uninstalled the app and formally request no charges since I am only one day into my three day free trial.

On Point. This App is very user friendly, and well organized. Auto-resend of faxes that are not immediately received is a huge plus. I forwarded very important information, therefore safe and expeditious delivery made all the difference. Thanks!

Easy but credits complicate things. Setting up the fax and sending was easy-peasy. Having 10 credits equal a page is a little ridiculous. Just call them pages and be done with it.

READ BEFORE YOU SUBSCRIBE. I’m only giving this 5 stars because anything less never appeared. I downloaded and needed to receive 1 fax. It never came after 4 confirmation transmissions from the sender. I emailed support 3 times and never got a reply dispute their promises of 24 hours. I attempted to UNSUBSCRIBE before the trial period and there is no way within the app. FOLLOW THESE STEPS TO UNSUBSCRIBE- It works they just leave out enough info in their instructions to mislead you. 1. go to SETTINGS 2. click on your Apple ID NAME 3. click on ITUNES/APP STORE 4. Here’s the tricky part CLICK ON YOUR APPLE ID on the top of this screen 5. it will ask you to sign in and select VIEW MY APPLE ID 6. this brings you to the ACCOUNTS SETTINGS page - scroll down click MANAGE SUBSCRIPTIONS 7. you will now see all auto renew APPS - Select and click UNSUBSCRIBE GOOD LUCK

Fantastic! Quick and effective!!!. I have been using this application for over a year now and it has never failed me!! Highly recommended for businesses and students!

It worked good the twice. The app worked fine for the first two incoming faxes, but it failed subsequently to work thereafter. The number I chose as my fax number became disabled. I tried get a new number because an advertisement said to get the pro version. I tried to get the pro version and it stated I had a subscription or I was already paying for the Easy Fax service. I emailed customer service. I received zero response from them. Therefore, I canceled this service.

App No Longer Working, No Support. Do not pay for this app, it appears that their customer support is no longer available. Our fax number is now permanently gone due to some type of bug. I keep getting a message to activate my subscription even though I’ve been paying for several months. It now tells me no fax numbers are available. I’ve contacted support multiple times regarding this with no response. Disappointed as we’ve lost paperwork we had coming into the fax number.

You can only send 1 page for free. Great app. Great features. Perfect for the random chance you need to send a fax. You can only send 1 page for free but sending 5 pages only costs $3.99 and done so it’s worth it. No silly subscriptions. Perfect for the random chance you need to send a fax.

After the subscription is over very difficult to use. A month after I canceled after my free trial, I needed to send a fax. I resubscribed for $10 a month in the App Store. The app didn’t recognize that I was subscribed again. In order to send the fax I had to pay again another $17 for a month. It’s ridiculous. I barely ever need a fax machine, would much rather prefer to pay per page. Even so I would like a refund for getting charged twice

Easy to use and pay to play options. I was really annoyed when I realized with other fax apps that you need to subscribe. I rarely send faxes and it’s so cheap to do it in a store I really didn’t want to pay $10 a week to send 1 fax. So happy I found this app a total lifesaver!

Terrible. I’d purchased a year subscription for my initial use of the fax a couple months ago which went smooth but now I tried to send a fax - my fax number provided was no longer available. Now, I had to get a new number but it’s now telling me that I have to purchase a subscription? I paid $96 to use the fax once???! Emailed support - even if they correct the issue, I would still advise against this app!

Can’t cancel subscription. I signed up for a 3 day free trail and if you cancel before the 3 days you won’t be charged. Got charged the first time I used it and when I tried to cancel there was no place to cancel. When I tried to click on support it said my phone is not connected to an email which is a lie. Had to go through my back to cancel. Save yourself the hassle and don’t download

Scammed. Convoluted to use and when I remembered to cancel the free trial *on the day* I was told it would be expiring you charged my card anyways!! And I can’t email support bc I don’t have the app installed on my phone?!? And why don’t renew to the cheapest (by month) cost??? Bc I probably wouldn’t have cared and let you keep it bc it was an emergency for me to use your crappy service which took FOREVER. TO GO THROUGH to my attorney!! Who in their right mind would pay $100 for this service.

Better than a landline!. This is a fast and easy way to keep with the demands of my very busy life. I am able to send, receive, and respond to faxes on the go which makes both my personal and business life less stressful!

Has worked fine up to a week ago. I am trying to hand in my last time slip for work and easy fax keeps crashing. Very frustrating it worked fine up to last week where it sent but never notified me now it’s my last week my last pay and they need my ship before 12. It’s currently 11:41am EST. Highly upset I do not have time to drive to their office that is why I used easy fax. FIX TO BE RELIABLE PLEASE

Great app. Works great and gets the job done, I’m not trying to receive faxes just send so saving the extra gas money and $1.00 is nice. Other reviewers are mad… why? It worked getting your document sent.

Need to maintain the same number!!!. It’s great until you update your phone. My original number changed so I could not list it on my business cards. Not good! I don’t want a new number every time I change phones!!!

great app. does anybody else think that it's an oxymoron to say first fax is always free? I mean once you send that first fax it's over there's no more first fax yet it's always free lol I just love the way they word things sometimes

Be aware. I download this because due to the quarantine I need to seen payment information to my doctor office. Immediately of using the fax with my info for my doctor which has to be fax. My credit card information was used to go on a shopping spread over 1000 taken out of my account in this difficult time very upsetting and disappointed that they are doing this to people.

Shutting me down. I gave this 3 stars because this worked for me most of the time during the first week I had it. And as much as I need this app, and what I paid for it, it would be nice if I could get into it. I have not been able to use it. Every time I try to open it, it shuts down. I’ve restarted my phone, updated the app, and now I’ll check w their customer service Dept.

Easily navigable unlike others. Good app... simple to use... only used once but it went seemingly good... will follow up with who I sent too in about 24 hours to make sure it was received well on their in

Unsubscribe directions. If anyone is wondering how to cancel their subscription, since there is no place on this app where it allows you to stop the automatic renewal and the “support” email is never replied to... you can go to your profile in the App Store, click on manage your subscriptions, and from there you will be able to unsubscribe. Terrible service for this app. There is obviously some sort of tampering with the amount of stars it’s gotten since I have only read and heard terrible things.

Quick and easy. I don’t fax ever but when it came to having to send one fax in a time crunch this app helped out a lot. It allowed me to send the 1 paper I needed too for free instead of the other apps that claim to allow you to fax for free and then turned around and requires you to add money to fax.

Great savior. I had to fax documents and didn't have the time to go to kinkos plus the kids were with me and wasn't a good idea to drag them along. Found this app and is really easy to use. Cons is you have to buy credits you might never use. Still cheapee than going to a fax center. Notified me when sent. Took about 3'. Not bad at all

I need to fax one page to Insurance. The process was easy enough which was appreciated. However, that’s where it ends. Once it was ready and I pressed fax, I was given an error message and directed to try again in a few minutes. When I tried again in a few minutes a pay wall popped up. Apparently, my “free fax” was the error message. Didn’t get to send one fax after all. Not cool.

Less hassle. I love this app... user friendly starts with a complimentary fax but have credit towards more fax, oppose to pay for a month when you don’t even know if you’ll be faxing that much. Fax received in a timely matter. 5 stars from me

Aweful!. I downloaded the app and for some reason it crashes shortly after I bought credits. I’ve sent several emails to the support team, and so far I haven’t heard from them. I find it extremely weird that the only way to get in contact with the app’s developers is via email. Once you download the app and purchase credits, you’re at the mercy of the app if anything goes wrong because the developer(s) does not respond to your emails to address whatever issues you have.

Beware. While the fax worked perfectly for me for the one and only time I needed it, you will not have an option to cancel this app. I have tried to cancel during the trial period and it’s not possible. I reached out to their customer service without any response of any kind, ever. What I do get is a daily attempt to bill my card. I’m still within the trial period and wonder how this company is getting away with tactics like this.

Does not work. I had a difficult time setting up the app. No one ever responded to emails. There is no phone numbers to call for troubleshooting. I used for about three to four months at most. If the fax was too big, the app couldn’t not handle it. And now it’s stating I do not have a subscription. Bought a years subscription, and now I cannot find anyone to help me. The company does not respond to emails. And I have lost my fax number I have paid for a year. I do not recommend this application.

Very Helpful. Having this app on my phone is such a lifesaver! I love not having to find a FedEx Kinkos. With that being said, there are some bugs that need to be worked out, I have had to continuously delete and redownload the app.

I love the App. My fax machine broke and I was expecting an important fax. I started stressing out and needed a way to get the docs faxed ASAP. I checked the App Store and came across Easy Fax. Thank goodness I did because I was able to receive the fax quickly and with no hassle. Thank you for saving my day. You guys rock!

Amazing so far. The document quality after uploading seemed so much brighter and clearer, the interface was simple and easy to use. Let’s see if the recipient has any complaints about the quality of the fax. For now it’s a 5 star.

Definitely Keeping This App. I’ve never sent a fax before and on top of that, I was in a bit of a bind and I was looking for a fax app that would let me fax something for free. I ended up downloading two useless apps before trying this one and it actually gave me “credits” to send something for free! I HIGHLY RECOMMEND THIS APP TO EVERYONE!

Hi. I would give it five because it saved me from a huge problem. I forgot my b.o.l and I’m the late night in a small town well my options were limited and it came thru but I’m not all that crazy about other owned company apps tracking me for info

not legit. I have emailed the company 3 times in reference to a refund as App was not used during trial period and email was sent before trial period ended. Haven’t received anything back from them and today was charged for a full year membership. They also do not provide a phone number to speak with someone only email address that nobody responded to. Now Im out $100 for something I don't need. Nobody to speak to and no response to my 3 emails.

Great help!. Dr faxed over a request for some bloodwork, but it’s not here. Luckily I had her email it to me as well. They would not except an email it HAD to be faxed. So I downloaded this app and fax it from my phone while sitting in the waiting room. I don’t know why they’re being so stubborn, but now we’re going to get in!

I like it. You will get free points to send your first fax and to understand do you like it or not. No one else gives you that and you gonna spend money for something that you might not want to buy.

FaxFree. I have used FaxFree for about 3 years successfully. I finally bought the unlimited fax package. Now when I try to launch my app is shuts down. I have contacted the app maker and have had no response. Not sure what to do now...

App wasted my time & doesn’t work. I am really frustrated because I tried to scan everything twice, by everything I am referring to 30 pages of documents, and I purchased the free trial subscription. Three times I scanned everything, created a cover page, and then was kicked out of the software. Nothing that I had done was saved. Terrible terrible terrible no good app.

This app saved me hours!!. I needed a prescription faxed over and could not get a hold of my doctor but I had a picture of it and was able to fax it over easily! Simple and straightforward and my first fax was free. I will definitely be using this app more often!

Doesn’t work when you need it to. What’s the point of purchasing this app if it won’t let me send faxes when I need to? I’ve paid for it for over 2 months in a row and now when I need to send a fax it tells me to repurchase it. Even though my iPhone subscriptions say I’m subscribed. And I can’t repurchase it, or restore the purchase. probably because I’ve already purchased it 🧐 What’s the point? Why should I use this service over the countless others on the App Store?

Does Not Work. Very disappointing. Download the app, installed, got a fax number and nothing. Call the people who sent the fax. Yep we sent it. Wait and wait. Nothing. 3 days no fax. Feels like a scam. Hoping to get that $9.99 before you realize it’s a scam. 3 days free trial but nope, subtract the 24hrs you have to cancel in advance. Rip off and waste of time. And no, I’m not contacting you and waiting for 24hrs for you to tell me I didn’t get the fax. You get a app thinking it’ll just work, it’ll just do what it says it’ll do, but nope not this one.

Perfect fax app. Pretty easy to use and straightforward fax app. It workes flawless and Internal scanner makes things easier. The app gives you free fax pages to try the service which is awesome. I threw away both scanner and fax machine at home. I can scan and fax any document on the go with this app. Definitly suggested.