LeapFrog Academy™ Learning App Reviews

VERSION
1.25
SCORE
4.3
TOTAL RATINGS
1,851
PRICE
Free

LeapFrog Academy™ Learning App Description & Overview

What is leapfrog academy™ learning app? 2,000+ Learning Activities with No Ads

Our interactive educational app provides a well-rounded curriculum that helps build key developmental skills. Designed by educators and built by the leading brand in learning for kids, LeapFrog Academy™ provides learning games for kids ages 3, 4, 5 and 6 years old that explore a variety of skills that are important to development.

Log in to your existing account or sign up for this learning app and get a 1 Month FREE trial. The program includes more than 2,000 of our best eBooks, games, puzzles and videos.

Each Learning Adventure provides a well-rounded curriculum that includes traditional school subjects blended with life skills like creativity, problem solving and social-emotional skills.

• Reading & Writing – Early reading, language and spelling skills build a critical foundation for learning. Become confident readers with lessons in the ABCs, syllables, uppercase and lowercase letters and rhymes.
• Math – Skills like counting, comparing and sorting help young learners think critically and solve problems to challenge them at the right level.
• Science – Explore scientific concepts including STEM skills, life cycles, human body, simple machines, observations and more.
• Critical Thinking & Problem Solving – Develops memory and planning skills by exercising logic and reasoning.
• Creativity – A strong foundation of music and art help children in their ability to create and imagine.
• Health & Feelings – Strong social and emotional skills allow children to develop and engage with learning that they can bring to their daily lives.

LeapFrog Academy™ Key Features:
• More than 2,000 learning activities including eBooks, games, puzzles, videos, music and art across a variety of Learning Adventures that become more advanced as your child progresses.
• My Learning Lab, which provides extra activities that offer additional practice in subjects your child needs help mastering or more difficult activities designed to keep them challenged.
• Earn rewards by collecting marbles or completing lessons. Rewards include clothes, accessories, pets or pieces for their Collection.
• Up to 5 child profiles included with your subscription.
• The Parent Dashboard lets you choose and change your kid’s Learning Adventure and see what activities are offered in My Learning Lab. It also lets you see how your child is progressing, view your account, manage each profile and more.
• No Wi-Fi, no problem! Play most of your favorite activities by adding up to 24 of them to your Favorites. Then, continue to play your favorite games without an internet connection.
• Also includes access to the LeapFrog Streaming Video Library. Learn about the alphabet, letter sounds, word-building, numbers, shapes and much more.

LeapFrog Academy™ learning app is a safe environment for children. There’s no advertising or ability for an external party to contact your child.
Terms and Conditions: www.leapfrog.com/terms-academy
Privacy Policy: www.leapfrog.com/privacypolicy

Subscription Details:
Upon downloading the app, choose your subscription plan and activate a 1-Month free trial. Cancel any time from your iTunes account and enjoy the app until your subscription plan ends.
• While the app is free to download, one of three subscription plans is required to access the program. Choose from the following plans to get started:
• Monthly Plan: $7.99/month
• 6-Month Plan: $39.99 every 6 months
• 12-Month Plan: $69.99 every 12 months
• FREE 1 Month trial starts after you sign up for the subscription
• Subscription fee will be charged on the first day following the 1-Month free trial and will be charged to your iTunes account
• Subscription is automatically renewed at the end of each billing period unless cancelled at least 24 hours before the end of the current billing period
• Subscription can be managed at any time via your iTunes account
• If you have any questions, visit www.leapfrog.com/support

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App Name LeapFrog Academy™ Learning
Category Education
Published
Updated 06 December 2023, Wednesday
File Size 70.07 MB

LeapFrog Academy™ Learning Comments & Reviews 2024

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Not age appropriate. This game is NOT age appropriate. My daughter just turned 3 & isn’t familiar with numbers yet. She has no idea what they look like. INTRODUCING a child to preschool would be TEACHING them these numbers. Not expecting them to know them right off the bat. It’s ridiculous that my child can’t even navigate this because she’s not shown anything from it, it literally starts off with a toaster number crunch or some weird game that’s involved with figuring out numbers from 1-10. She doesn’t know what those look like. Where’s the stuff to teach her? Really disappointed in this. Will not be renewing once the trial is over.

It’s great, when it works.. This app is great but only when it works. It logs me out constantly which means my 4yo can’t play whenever he wants. Every time I have to log back in, it never works, it gets to the LeapFrog screen, the loading bar loads completely but then it freezes, and even completely exiting the app and reopening does nothing. I pay for the monthly subscription for it to work occasionally. Disappointed because of how much my son loves it. Canceling my subscription and deleting the app.

Lots of issues. First, my kids love this app. It just does not work properly. They have to log back in constantly. The app freezes all the time, then they get frustrated with it not loading and end up playing something else.

Keeps stalling. I just downloaded this for my 3 year old. He plays one game on it and then goes to do another and the app freezes and has to be restarted again hence. The content is fun and engaging, albeit some of it does not seem entirely educational, but at least it’s better than him being glued to mind numbing videos that provide no content.

Bad customer review. Worst customer service I’ve dealt with. My kids used this app in kindergarten and are now in 1st grade and have outgrown this product. I just noticed it auto renewed today so I promptly called to cancel. They will not issue refunds. For a company serving kids and BUSY parents, do yourself a favor and get another product. The second person I talked to started yelling at me about their policies so I hung up on her. Lesson learned but I just want to warn anyone who is thinking about this product. Just go buy some books.

Doesn’t Work. This app is frustrating. My 4 year old loves it, loves the games and learning and collecting rewards and that’s why we bought a subscription. Unfortunately the app hardly ever works consistently. It has major issues loading just about anything so when we complete an activity it will crash, when opening the app it will crash, when we finish a Learning Adventure lesson to collect a reward it will crash, etc. The worst thing that has happened to us is that my child had collected a fair amount of collection pieces as well as character customization options that just disappeared and the app acted as if we had just started the app for the very first time despite us having 12 certificates and saving our progress. We have contacted customer support a few times and they’ve been less than helpful. I uninstalled and reinstalled the app (three times) which didn’t solve our issues and the only response I received was “It seems to be working on our end.” Based on the reviews I really doubt that considering I know somebody that has the Leapfrog tablet and they have the same issues we are having on iOS. I caution all parents because while the games are great the execution is incredibly frustrating and the lack of concern for support is downright infuriating. I was hoping they were fixing these issues but reviews from 3 years ago tell me that the concern for the developers isn’t in fixing these issues.

If it works..... maybe. I downloaded the app on my daughters iPad, I signed up for a subscription, and every other game keeps freezing. We are doing syllables and every game you have to move the character around the screen it stops working. She starts banging on the screen and gets frustrated. When you pay that much you expect it to work all the time.

FREEZES ALL THE TIME!. I want to love this app, but it’s terrible. Some of the activities are great, but it freezes ALL the time. It is so frustrating. Also, there are activities that just aren’t on level. For example, developers, the shells that you need to put in color order...that is just not something that many two year old can do!

Glitch. I just down loaded this yesterday and kept saying I was off line ,when my iPad is connected to my internet at home. Now today it says the same thing and just keep bring up the first screen with my child’s name and the play button. Once you the play button it brings you right back to the screen over and over Again along with saying I’m off line

Freezes constantly. So this app is great, the content is age appropriate and my son loves the games! I would recommend this app - BUT it constantly freezes! CONSTANTLY! The developer needs an update to fix this glitch or I will go back to ABC mouse........... This app is definitely more engaging and has better content, but the freezing are out of control! Once the app is fixed, I would be happy to rate 5 stars!

Great, when it works.. My kids enjoyed the app the first time they played with it (according to them, it is way better than the educational app they were using before), the next time they tried to play, it was frozen. After doing some looking around, I found instructions from LeapFrog on how to fix the problem. Once again, my kids enjoyed the app. Unfortunately, the way we had to set it up makes it so other things we use the iPad for, don’t work. I don’t want to have to change the settings every time my kids want to do this app. Unless we can find away to make this work better, we won’t be subscribing.

Crashes Regularly - Does not work Restricted. The app crashes regularly within a few minutes of starting any exercise requiring regular tapping on the screen. It also requires a magic (undocumented) combination of URLs to access when an iPad is in restricted content (allow only) mode. I’ve yet to get this to work. The FAQ on Leapfrog’s website is outdated referencing iOS 12 as the latest. Skip the trial - just don’t use this.

Great if Working. I have to sign into this app almost every time my daughter wants to use it. If she hasn’t been playing with it for a few hours, when she goes back to open it, it is requiring to sign up or sign in. I’ve uninstalled the app and reinstalled with same issues. Aside from that, this is a great app for my 4 year old. It has helped her with her reading and comprehension. She can play it with no help from me and includes me as she feels necessary. But this login lockout thing is annoying and I’m not always available to log her in.

Crashes all the time. I never write app reviews, so the fact that I feel so motivated to write one says a lot. I really wish the developers would get their act together. I have a daughter that absolutely loves this game. I have 2 iPads and the app does not work on either. It freezes constantly. The only way I can get control of it is to delete it and re-download it. I would simply delete it and be done, but she loves it so much. On my other iPad, the sound goes in and out so that you have no idea what you’re suppose to do or there’s no story-time soundtrack. It’s not the iPad as we use other apps and it’s my home music library. I am so frustrated! I give it 2 stars for content, but I should give it less for creating this fingernail-on-chalkboard affect of crying kids every 5 minutes that it freezes, crashes or fails in some way. So many people are complaining, so many little ones are disappointed by such shoddy development. Just fix it!

Constantly Crashes. This is a nice learning app., but it constantly crashes. We are using a brand new device with plenty of memory. It is incredibly annoying to have to keep deleting and reloading the application every time it freezes up.

We love this program!. We’ve been apart of a few different programs such as ABC mouse — and this one is by far our favorite. It’s interactive and high quality. The lessons are short and simple! Our 5.5 year old has learned so much. Our 7 year old also really enjoys everything in the program!

Keeps freezing. Horrible! My son can never play it, It always freezes on him and he gets so frustrated. The VERY FEW times he could play, he liked it. 99% of the time It freezes on him 10 minutes into playing. At that time, I have to delete the app and start all over. I would purchase it if it kept working. At the moment I am in my free trial. If it keeps freezing, I will not purchase.

Fine for my 3yo. Glitchy and buggy. Please fix!. A lot is over her head but she finds PLENTY to do. Some games teach her how to do video games so that helps. The tutorial is too open to help her much. It’s fine, she’ll grow into it, and she loooves her avatar! Often recently (September 2020) when she selects a game the app gets stuck on a blue leap frog screen or a blank white-ish screen. We have to restart the app for her. Please fix!

Love it!. Just started using this today and my kindergarten child loved it. It didn’t crash at all but it did start all over again when she accidentally left the app but overall I love the activities and I believe from my experience it’s better than abc mouse. Great job!

Don’t even bother. Lying bunch of scumbags will charge you outrageous fees for services not subscribed to. Tried to talk to their customer service and they claimed it wasn’t their problem and they don’t refund charges, going straight up the ladder to my credit card company. Customer service was incredibly rude. I won’t be buying anything leapfrog brand as these money leaching people couldn’t care less about the customer.

Great but!!. My nieces love this! There in kindergarten and have a bit of learning difficulties. So we started a free trial to see what it would be like. BUT! When we play on a computer or a phone it does freeze sometimes and it makes them very upset! PLEASE PLEASE PLEASE FIX the issues!!!

Games freezing but don’t call Customer Service for help!. So frustrated! Some games work and are fun for my PreK child, but many of the games are freezing so I called Customer Service. Big mistake since it’s pharmed to a 3rd party. I had to call twice because the reps couldn’t hear me and had trouble understanding English then kept putting me on hold because he didn’t know how to fix the problem. 45 minutes later going around in circles and NO SOLUTION! The rep just kept asking me to repeat the problem like he didn’t hear what I had been saying the entire call. I tried the posted solutions on the site, but they’re missing some steps and are incredibly unhelpful! This is not what I expect from the Leapfrog brand!

Love it. Love it but cannot open or access the app today, the screen is just white. I’m using two devices..still nothing ...please help

Poor customer service. App down for multiple days - customer service only response is “it was communicated on our website & it is back up” - app still down. This is a PAID subscription, no offer for a refund or accommodation of any kind. Disappointed to say the least - can someone from customer service call and explain the situation to my 4 year old please?

Needs work. I wish I hadn’t paid for this. I wanted to love it. When we are able to access the content my son loves playing, but there are areas that have proven difficult to navigate and more often than not it has server connection issues and takes FOREVER to load or is difficult to play due to large lags. The printables are not age appropriate for the younger kids and don’t give a good introduction before jumping in and assuming they have an understanding or knowledge of the materials (especially letters). Over all I think the content needs to be revisited and updates to accommodate the ages it advertises. The app needs reworking to make it less bloated and easier to use. It would be nice if the avatar was more easily customizable as my son has somehow created a princess for himself... I don’t mind the princess, but it would be nice to be able to change it if he wanted.

When it works it’s great. The app freezes on the loading screen. We’ll have finished up a lesson, ready to move on to the next - then freeze. Other than the hassle of going out then back into the app, it’s great. My toddler enjoys it and asks to play it each afternoon.

Like the app but freezes CONSTANTLY!. My four-year-old really does love to play this but it freezes up several times while he is playing. I mean repeatedly. We shut down the app and start back up. I have installed all updates and my phone is fairly new so it isn’t on an older unsupported IOS. Frustrating.

Games Don’t Work. I really want to like this program but my kids often have to restart it several times a session because games keep freezing. Can the developers please revisit or fix a lot of the games? Especially the side scrolling “jump” games or where you have to drag your character across the screen to catch items. Very frustrating.

Keeps Crashing!. I wish I could say this app was great, because my 13 year old daughter loved LeapFrog products when she was learning to read, but this app is absolute trash. It’s constantly freezing and when it does work either the touch screen stops responding a couple of minutes in or the next screen won’t load. Save yourself some money and get Star-fall or ANYTHING but this app!

Doesn't work more often than it does. When the app works, it is great. The problem is it doesn't work more often than it does. It looks you out repeatedly and then it resets the game specific age setting to 6+ every time even though your parent dashboard will show the age that you set. You have to change the age setting on the left of that screen every time. Most of the time after it logs you out it will freeze on the loading screen when the bar is full. Restarting the app or iPad does no good. You have to delete the app and reinstall it every time. We have two tablets and it occurs equally often on both. Will cancel subscription if this continues. Too bad. It would be a good app if it worked.

Hardly ever works. We haven’t been able to enter the app for several months now. It just stays on the loading screen for several minutes then crashes and freezes the ipad. We have continued to be charged monthly for it. I have tried several times on iphone and ipad to sign in to cancel through the browser, BUT IT REQUESTS TO DOWNLOAD THE APP TO CONTINUE!!!! The app DOES NOT WORK, so i can’t make changes/cancel account. Basically I am paying monthly for A CHANCE that the app will work. When it did work without any crashes it was very pleasant, if i remember correctly it may have worked flawlessly for about a week then the crashes and forever loading screen began.

No sound. We have ipad 2021 (ios15.) The app makes no sound. The sound comes back after I uninstall and reinstall while the app is open but the sound disappears every time after I close the app and open it again so I have to uninstall and reinstall and log in every day!!! Their solution “check the mute button on control center” does not help at all. Please fix it.

Disappointed. I love Leap Frog and we have owned several leap pads. After the new leap pad quit working, I decided I would go this route on my iPad. However, I can never get the sound to work. I have followed the instructions in the parent help section. I have it all the way up. I have checked and rechecked settings. No go. I will not be keeping it because he can’t sit at the big computer to work. Guess we will just stick with ABC Mouse.

Leap Frog constantly freezes. I downloaded the app a few days ago. Since that time, I have deleted and uploaded the app multiple times due to the app freezing. Is there a bug fix for this problem? If not, I think I will delete and cancel membership. I hope there is a bug fix because my daughter loves the app when it’s actually working.

Freezes every time. We love the concept of the app. My son loves building up to get a pet surprise but every time we play it freezes and we have to log out and back in. Sometimes that doesn’t work and we have to delete the app and install. This all takes time and definitely not worth it. How is he supposed to learn when it freezes every single time we play!! Want my money back!!

Why do I have to login everyday!. Purchased this app for my Preschooler, and I have to login every time she uses the app. It’s frustrating because with her being on the spectrum she doesn’t quite know how to communicate that the app isn’t working and gets frustrated easily. I hope and pray the developers can fix it or she will just use Khan Academy exclusively.

7.99 a month???. I am so fed up with subscription apps. What happened to buying a game /app ONCE and then owning it. Sell updates if you want a revenue stream. This is ridiculous for a childrens app. It may not seem like that much, but my goodness every single app has become subscription based! I was so excited to download this and planned to buy a package or something to use the full app, but once it’s installed then you learn it’s 7.99/mo.

Accessing Leapfrog Academy. I have the apple parental control restrictions setup on my daughters iPad where I have the specific websites she can visit entered only. I feel that the “limit adult content” setting is still too much freedom for an 8 year old if she wanders to the internet and accidentally searches...As a parent, I just don’t feel comfortable using someone else’s interpretation of what “adult content” is where my children are concerned. My point in explaining this is that when I have the controls set up this way, even if I place this app under “always allow”, the app will not launch. The only way I’ve been able to get it to launch successfully is to select “limit adult content” under the apple restrictions, which I am not comfortable with. Has anyone encountered this and found a way to fix it? Do I need to enter the leapfrog website as an accessible website, and if so, what is the specific site or sites? I love the app otherwise.

No problems maybe some need to upgrade or something.. I saw a lot of reviews that act like it crashed and couldn’t open it and created problems but I don’t have any problems at all works great it’s an adventure in learning much better than most apps I’ve seen for toddler’s. I hate to see a great program get beat up for apparently no reason

App is unresponsive to touch screens. If it works, my kids really enjoyed the app. I wasn’t able to have them use it long enough to gauge how effective it is as a learning tool. We have an iPad Pro, iPad, iPhone 8, iPhone 11 and iPhone 12 (I am an app designer myself) and the app doesn’t work on any of them. At a random point shortly after opening, the app will simply become unresponsive to the touch screen, and acts like it’s waiting for you to do something. Seems like a bug, but it has been weeks without a fix which is a bummer. We have no choice but to cancel the subscription and discontinue use.

Can’t access anything!. I just signed up for this for my child tonight and I can’t log in to the parent dashboard because my whole password won’t fit! So I tried to login to the website and it isn’t letting me see my account info anywhere. I’ve searched every inch of that site and tried to reset using the password reset, seems like a ploy to make it so you can’t cancel before your trial is up. Which I wasn’t even planning on doing, but considering it now. Running around in circles and this is not cool.

Loved it until it started crashing. My 5 yr old loved this app until it started crashing today. Wouldn’t load, was stuck on the ‘leapfrog’ loading page then it would start chirping and bird sounds would start like on the character screen. I cancelled my subscription because it did this all day and even after I closed the app then reopened. Still did the same thing. Then I shut off my iPad Pro and turned it back on. Same thing. It had updated earlier this week with no problems until today.

Having problems to open leapfrog stays in loading. I am having issues my daughter likes your app but when you open the app stays in loading mode and doesn’t move from there and I have tried to reopen and I have turn off my iPhone and it is the same.I have to delete the app and downloaded again everytime when she wants to play leapfrog can you fix these issue?

Works great. Tried this out a year ago and it was constantly freezing and not working…Doing the free trail again it has been working no problems so far. Better games and learning vs abc mouse.

Absolute crap. Just like everyone else here I tried the free trial. What a joke! When I tried using it, it didn’t work. So I went to the review page to find out if that was a normal thing, as you can see it is. So I unsubscribed from the app & never turned back. Until I had a charge on my bank account for $70! Now they will not refund me my money for a yearly subscription I can’t use, even though I emailed them the same day they charged me. (This is also been commented several times on the reviews) next time I’ll know I need to read reviews before I try a “free” trial. Leap frog you need to fix your app! It doesn’t work and apparently doesn’t tell you when someone unsubscribes from the “free” trial you advertise.

nostalgia. i completely forgot about this game, but i will just say i used to play this as a little kid, it definitely deserves a high star rating. there are lots of educational games and resources that will actually make your children learn something, and yes, i learned something from this app… the app has this land where you make a character that travels when you play more games and yeah, very colorful, adventurous. 9/10 and 4/5 are my ratings!

Constantly crashes. The overall thought is super nice. The app is fun with bright colors. However it crashes ALL. THE. TIME. I constantly have to restart our iPad to get it to work again. Super annoying as it’s a great app BUT super buggy. Definitely not worth being subscribed and paying monthly/ yearly for an app that just won’t work. Pass

Well, we did buy and now it’s not working. So frustrating that we pay $40 and it’s not working. It works with the free trial and now it’s not?! I want my money back. I can’t advance her or anything. It doesn’t let me even close out of the app unless I force close it. Once we go into an activity it won’t move around. The sounds and effects work but it won’t do anything. Sigh

Games freeze repeatedly. My daughter got to the 2nd island and the game with the chicken eggs saying hello and goodbye stops responding repeatedly on my iphone. I have closed out the app. I have restarted my phone. There are other games in the app also freezing. I am up to date on all my software. I’m not having any issues with any other apps. My toddler doesn’t understand why I can’t make it work and is getting upset which stresses me out. This is NOT a situation that I want an app to put me in. I literally am paying for more stress in my life. But when the games in the app are working she loves it so much like all the other leap frog things we have gotten for her. The chicken game worked on my ipad so idk what the deal is.

Not worth the monthly fee. I like the app and my 3 year old does too but there are too many bugs. The app closes, freezes, or is stuck loading every 5 minutes. The last update was a year ago so the developers obviously don’t care about making the product functional. After this month ends I won’t be using it until they fix the app. They’re just stealing peoples money and I’m not going to support them. I’ll be using abc mouse from now on✌🏾

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Stopped loading. After a few weeks to app stopped loading.

Doesn’t load when trying to open games. This is rediculous definitely not worth paying for.

Crashed after 24hrs -worried it will keep charging can’t get back in to cancel. The app crashed after 24 hrs into the subscription now it keeps taking me to the us site. How do I cancel my subscription?.

No books open during levels. No books open when completing an app. Error message shows when trying to open books to complete level. You have to restart app and go into seperate section of game to find book and open it.

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Doesn’t work. App freezes every few minutes. Unsubscribing on the first day.

Can't open. Just a white screen :(

Doesn’t work. Paid for the 6 month subscription. Within 2.5 months it stopped working and I haven’t been able to use it for my child and can’t get refunded for what I couldn’t use.....

No audio in a paid app?. Tried to setup a trial account. The app has no audio. Poor quality control on the app testing. Feel bad for all the people that pay the company money for this.

App. This app is the worst. Cannot launch on iPad

June 3 update crashes on load. Older iPad 4 now no longer works with June 2020 update. Will give LF a week to resolve before I cancel my subscription.

Fail. Crashes every time we open it. Paid for a subscription, not impressed.

No good. I just downloaded this app December 4th 2018, as soon as I opened it, it starts freezing and shutting down by itself, it began glitching. Couldn’t sign up for the free month at all. This app is no good at all. I am very disappointed. I couldn’t even put it as my nickname because it was taken. I tried many variations.

Doesn’t work very well. Freezes frequently, has to be closed several times and reopened just to get it to work, child manages to get to the parent login screen and has no way to get back without entering password. Not recommended unless they fix these issues.

Horrible customer service. Last December I signed up for a free trial of the app LeapFrog Academy. When signing up I was required to put in my payment information. Tragically, a few days after signing up we lost our baby boy. In the aftermath of grief I completely forgot about the trial (we didn’t even use it after the death of our baby) and didn’t even think about the subscription after the trial ended. I never received any alert or warning that we would be charged. With grief overshadowing our lives we didn’t check statements after our loss. I just recently noticed the app listed under my subscriptions and remembered faintly that I had signed up for a free trial. I contacted support to request a refund and have been told that refunds are only for recent subscriptions. Apple has used our tragedy for profit.

Freezes and won’t let kids play games. Sometimes works for a few minutes, sometimes not at all.. Freezes and does not let us press any buttons. Have to close app entirely then will work again for a minute or so. Canceled my subscription

Freezes. Please fix the game freezes within a moment will likely cancel subscription

Epic fail. It crashes every time we try to use it. I don’t recommend signing up and paying the monthly fee because you can’t even use the app. Wretched

4 year old daughter loves it! so do I. My daughter loves this App. the content is fun and engaging. I love that she loves playing the educational content. It seems like everytime she plays it she comes out with new information. It works on her leapfrog Epic tablet and my iPad Pro. It does not work on my iPhone 6, there's no sound and I can't do anything to bring it up. We've had the app for several months now and its been freezing more in the last month than previously.

Great games but now they won’t load.. When it works, it’s fantastic. I was trialing it to see if I should buy my kids the Leapfrog tablet but this experience has turned me off. Unfortunate because the app was great until it wouldn’t load any activities. Yes, I have all the latest updates and have checked the internet connection. Typically I don’t trust reviews like this and think it is user error.

Doesn’t work as it used to. Ever since my daughter started using on her iPad, it keeps freezing, even after we updated the app. Please do something about it.

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Freezes up. My child loves the app, but gets very frustrated when it freezes up all the time. Please fix this problem so my son can continue playing!

Terrible. I have a free trial for this app, when I downloaded it it only worked sometimes. Now I can't even get it to start. To make matters worse I missed the reminder to cancel it so now I'm paying for an app that won't even load. I cancelled it within an hour of getting charged, but evidently I can't get a refund. Don't waste your time.

Keeps freezing. So I just purchased the app and my daughter loves it but it keeps freezing, any suggestions on how to fix this I have the app on my iPhone 11.

Keeps freezing. Great app but it keeps freezing. My daughter has to restart it after or during any activity she is doing.

Problems with sound not playing. Sounds does not play all the time.

TOO MANY BUGS!!!!. I’d like to say that I like this app. I’m sure it will teach my children what I want them to learn, but it literally kicks us off after EVERY SINGLE ACTIVITY. I have to keep exiting out and resetting it EVERY time. It gets real old after awhile. Please, for the love of God, FIX THE BUGS!!!!

Second game doesn’t work. My son was so excited to play but the scout and friends icy word sounds doesn’t respond no matter where or how often you tap. He has autism and doesn’t want to progress until he finishes game 2 but he can’t do anything. Tried to look for a help button but all they had was faq on the app

Love but keep frozen🤦🏾‍♀️. Excellent games, but it keeps frozen when you are an instruction child how to read🤦🏾‍♀️. Please fix the problem because you will lose a lot of your customers.

Wish it would work!. My kids loved this app for the first few weeks, until it stopped launching properly! I’ve restarted my device, deleted the app and downloaded again, all efforts seem to be a temporary fix, if anything. I am VERY disappointed that it won’t function properly- waste of money!!

Leap frog - app freeze. It’s great learning tool daughter loves it. But it freezes all the time and some times I have to delete and re download app. It’s not my device cause it’s the problem on both my phones. Fix that and it would be good

Great app but. It needs improvement and consistency. I also wish it would expand to older grades. My 5th grader loves this app but it needs to be more challenging for higher grade levels. Please expand and focus on teaching concepts with repetitive lessons.

Keeps freezing. My daughter keeps getting frustrated from the game freezing everytime she tries to play. I was hoping the most recent update would take care of it but nope, it didn't. Please fix

Where’s Mr. Pencil?. The Writing with Mr. Pencil app was our favorite. I want it back. I did the trial subscription to this and a) it’s not as good as Mr. Pencil, and b) I’m not paying for something monthly. Mr. Pencil was less cluttered, had a clear goal that one worked towards, and was a one time purchase. Please bring him back!

Educational screen time. My 6 yr old loves this app. It’s a fun and safe way to allow screen time. Leap frog academy is educational and fun.

5 stars. Great for my 26 year old son. He sadly didn’t pass grade preschool so this is perfect for him.

Canceling subscription. This app crashes frequently. Tried to cancel subscription. Beware. When you go into settings to manage subscription, there is no option to cancel automatic renewal. Not sure how to cancel.

App is great when it works!. The app had to be closed out many times because it would suddenly just stop responding like it is frozen. Disappointing for my son who enjoys the game... when it works.

Does not work on older devices. This game freezes and constantly reboots my iPad 4th generation. I never would have updated if I new this would happen. Should charge half the price since it works half the time. Will be cancelling subscription as well and trying ABC Mouse!

Billed for entire year after trial. My child was not interested in this app. Once trial ended, a day after I was charged for entire year, I was not able to receive refund and am stuck paying for 12 month period in single payment. I did not authorize a full year to be billed. A monthly charge would be much more acceptable. Very unimpressed with app and Leapfrog customer service.

Cancelling subscription. This has been a great resource for my child, but the game freezes so much now and has become so inaccessible and frustrating. My subscription will remain cancelled until changes are implemented to make this app more functional.

Crashing. My daughter loves this app, she’s super sad that she can’t play it because it keeps crashing. At this point it won’t even come on at all, it glitches then closes. Help developers if you can

Only works half the time. I am very dissatisfied with this service. I can only get the app to upload and start half the time that I use it. The other half of the time, it freezes in the middle of my son’s lesson and we have to restart it. I haven’t been able to access the lessons for the last 3 days. Canceling my subscription.

Good but started to freeze. App started to freeze while my son is doing activities.

Love the app. My kids all love the app. I would love it too if it would stay signed in. It seems like every time they close out the app to play something else it completely signs them out.

Love the app but glitchy. This is such a great app as far as teaching and learning goes. But there’s a few games that are definitely very glitchy. If this was a free app I wouldn’t care but for paying monthly for it? I’d expect better quality is all

Crashes every time. My son and I tried playing on an iPad Pro and an iPhone 6, both running in iOS11. The app would crash 5-10 minutes into the game every time. I’m very glad to say that forced us to look for alternatives and we found plenty of free or 1 time buy learning apps to replace this subscription service!

Unusable. The app freezes constantly. I’ve had it installed in current iOS for 24 hrs and had to reboot a dozen times, uninstall and reinstall, and constantly being booted out. And we’re Leap Academy subscribers. Please fix the bugs.

Frozen. The app keeps freezing on my toddler. The only way I can get it to work again is to turn my phone off and restart.

Constantly freezes. This app would be awesome if it worked. It’s bad enough that I PAY to have this app. I’m thinking of canceling the subscription because the app hardly ever launches and when it does it freezes constantly. I have repeatedly deleted and reinstalled the app to no avail. Not much fun for my son who needs this app to be working.

Very disappointed!!!!. Great game, however, the game froze on the leapfrog opening page. My daughter was very upset that the game would not open. I even tried deleting the app to reload it but that did not help.

Freezes. I really enjoy the app and so does my son however it freezes every time he plays which is very frustrating. When it would open it was great but it wouldn’t open more than it would or it would freeze mid game. Making one grumpy three year old.

Daughter loves it until it freezes every 5 min. Due to this we likely won’t renew unless there is a fix Using newest iPad mini

Great, but. Great app but I wish it would stay logged in. Also, my kids have learned they can just play the games they favorited and not do the learning path.

SCAM!. I cancelled my “free trial” subscription before the free month trial ended back in October 2017 and they are STILL charging the $8.55 to my debit card. I’ve contacted leap frog academy twice (through email since they don’t have a phone number) and they’ve refused to help me both times. They are scammers and thieves. STAY AWAY!!

Annoyed. My 3 year old daughter is really liking this app. But it keeps freezing and she keeps getting aggravated. I hope there’s an update soon to fix this or we’ll probably unfortunately go back to abc mouse. She likes leap frog better.

Stopped working. My daughter has been playing for almost a year and suddenly nothing wants to load!

Great app, poor performance. I have two girls, 4 and 7, who both love this app, it it freezes constantly which deters them from playing. I won’t be paying past the free period unless this is fixed.

Great Supplemental Learning. The program is great and my daughter loves that it's like a game. The only complaint is that the program seems to freeze up a lot when moving between lessons.

Login so frustrating. Please don’t force my 4 year old to log in daily also the home screen is a giant sign up plan and tiny log in button in the top right as if they don’t expect to keep an existing user base. The app isn’t terrible but fix the login issues. Keep me logged in, store the password in IOS, and orient the login screen to existing users. Thanks

Good content but ‘App’ needs some tweaking. It is very unnerving that each time my child wants to play it you have to log-in. In fact this is not an ‘app’ it is just a front end to the leap Academy website. When you think of app you expect not to login each time or if you do then it automatically does it for you. It is a hassle to keep logging in each and every time. The content is good and is on par from what I expect from Leap Frog. My child likes it, but gets frustrated he can not login, then clicks off before I can get to it. Fix that and I will revise the rating.

Needs to be fixed!!!. My daughter keeps trying to play and when clicks on an activity says error and sends her back to main menu. I really want to love app but if this keeps happening what’s the point of paying monthly.

Games Not Working. It is unfortunate that the games glitch out on the phone app. It causes my child to be unable to use it, which is upsetting because I paid for a year subscription when the app was working correctly. Hopefully they are assessing the issue and will provide an update.

Not updating with iOS. I’ve contacted support and the app is only available on an iPhone or iPad up to iOS 11. Why would you not update the app with iOS security updates?! Instead my 2yr old is frustrated because the games don’t work since they don’t update the app. Great when it works though!

Super glitchy. The kids loved playing the app except it was constantly freezing. After closing and reopening it more than 10 times in one session, I cancelled my subscription and deleted the app from our iPad. It’s a shame, the kids really liked it.

So much stuff!. Love this app for my 5 year old. So many things for her to play with, and great help/pep for kindergarten. Have not have any issues as reported by others.

Question?. I just got the leap frog go pen with the video on the top, inside it says I can get one month free with this pen and that it works on phone or tablet? Is this application work with the pen ?

Give me a refund. I cancelled my subscription before the month trial period and the company still took the money off of my debit card. I’m not sure who else I need to reach out to but I want my $8 back as I already deleted the app and reached out to customer service directly and what a surprise they don’t have a phone number to call!! Give me my money back!!!

Freezes. I just started my 3 year old on this app and it keeps freezing on us. And when I close the app/kill it to restart, the music still plays on. Annoying that when my kid is trying to learn and play I have to keep restarting it.

App does not work.. I downloaded this app to help my son with his reading. The app never worked. Keep saying there was a connection issue, but it’s only with this app. I could not get it to work. Very disappointing.

Sounds stops when screen locks. This has one major flaw, whenever my kids lock the iPad screen the sound no longer works. My kids constantly bring me the iPad so I can force reopen the app, which gets tiring.

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LeapFrog Academy™ Learning 1.25 Tips, Tricks, Cheats and Rules

What do you think of the LeapFrog Academy™ Learning app? Can you share your complaints, experiences, or thoughts about the application with LeapFrog Enterprises, Inc. and other users?

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LeapFrog Academy™ Learning 1.25 Apps Screenshots & Images

LeapFrog Academy™ Learning iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 1.25
Play Store com.leapfrog.academy
Compatibility iOS 11.0 or later

LeapFrog Academy™ Learning (Versiyon 1.25) Install & Download

The application LeapFrog Academy™ Learning was published in the category Education on 11 November 2016, Friday and was developed by LeapFrog Enterprises, Inc. [Developer ID: 309910982]. This program file size is 70.07 MB. This app has been rated by 1,851 users and has a rating of 4.3 out of 5. LeapFrog Academy™ Learning - Education app posted on 06 December 2023, Wednesday current version is 1.25 and works well on iOS 11.0 and higher versions. Google Play ID: com.leapfrog.academy. Languages supported by the app:

EN Download & Install Now!
Other Apps from LeapFrog Enterprises, Inc. Developer
App Name Score Comments Price
LeapFrog Academy™ Learning App Customer Service, Editor Notes:

Bug fixes and performance optimizations

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Find on this site the customer service details of LeapFrog Academy™ Learning. Besides contact details, the page also offers a brief overview of the digital toy company.

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