Universal Studios Hollywood™ App Reviews

VERSION
6.0.3
SCORE
4.8
TOTAL RATINGS
147,577
PRICE
Free

Universal Studios Hollywood™ App Description & Overview

What is universal studios hollywood™ app? Whether you’re planning your visit or already in the middle of the best day in L.A., the Universal Studios Hollywood App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!


Get all of this and more in the palm of your hand with the Universal Studios Hollywood App.

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Join a Virtual Line: Use Virtual Line Access to choose a return time and save your spot in line at select attractions throughout Universal Studios Hollywood.


Unlock More Interactive Play: With your Power-Up BandTM and the Universal Studios Hollywood App, you can track your score as you complete Key Challenges, defeat Bowser Jr., collect digital coins, and more throughout SUPER NINTENDO WORLD™.


Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can now order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!


Access Your Universal Studios Hollywood Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Dine On Your Time: Make dining reservations at select locations within Universal CityWalk at Universal Studios Hollywood. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy!


Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Favorites, and more are available only in the Universal Studios Hollywood App.

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App Name Universal Studios Hollywood™
Category Travel
Published
Updated 13 March 2024, Wednesday
File Size 175.14 MB

Universal Studios Hollywood™ Comments & Reviews 2024

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This app is amazing!!!. I am so happy that I found this app on the brochure! It has every thing you need. It shows you the wait time and the location, also were you are. It talks about the latest news and shows you what shows their are and their times! It also tells you were bathrooms are and eating ares! I love it! THANKS

Needs some work. There are a few features that I enjoyed but overall not user friendly. Separating the bathrooms from all the other action items on the app was bad call. Many decisions felt very developer based and not user tested. Going from Disney trip to universal the app needs lots of work. It couldn’t tell me where I was on the map, it would glitch and not show rides. I think I should have grabbed a physical map instead.

Don’t buy tickets from the app.. I purchased tickets from the app and got no e-mail, no download and no confirmation. What I did get was my credit card charged INSTANTLY along with a message saying it could take up to 12hrs to get my tickets to print. Why not state this BEFORE letting me purchase the tickets. I’m taking my daughter to the park in the morning and now get to worry about if I’ll even have any tickets. I’ll probably have to wait in the ticket purchase while I should be in the park. I feel like this will be my 1st and last visit to Universal. So sad.

$150 Wasted That I’m Never Getting Back. This is an absolute joke of an amusement park, if you can even call it that. 12 total attractions throughout the entire park, and TWO rollercoasters. And I had to pay $144 for a day. You’re better off just getting a season pass at Six Flags for less than half the price, and you’ll get a heck of a lot more rollercoasters there. Only reason Universal gets a lot of foot traffic is because they’re fricking Universal; they can get away with anything.

Best theme park experience!. My husband and I downloaded the app before going. The wait time feature is awesome! You can even put an alert when the wait time gets to a particular time. We were able to plan out our path based on our itinerary that kept us up to date of wait times and upcoming show times. We put our top things in our itinerary and we’re able to get to them all and have extra time to chill, eat and shop. We spent 7 hours at the park on a Saturday and got to do the studio tour, 2 shows, the walking dead experience and 5 rides. 👍🏼👍🏼👍🏼👍🏼👍🏼

Pass holders. We love the park so much we have been pass holders for the past 11 years. Would highly recommend getting a season pass. Also starting from the bottom of the park and working your way back up is the way to go!

Great time. My family and I had a wonderful time at Universal Studios, it’s truly an amazing place. We loved the rides and also enjoyed meeting the celebrity impersonators throughout the park. We only wish something could be done about the wait on the long lines. The two hour wait for the Jurassic World ride was excessive not to mention that you’re on your feet the entire time, maybe if seating was provided it would make the wait less taxing. Overall, we all had a very good time.

Fantastic app that will make your day easy. This app was the best discovery made before going to the studios. It is all real time so you don’t have to look for signs or look for wait time boards around the park, which are only a couple or maybe just one. It helps you keep track of which rides you have ticked off! You can set a reminder if you don’t want to miss their incredible shows which happens only after couple of hours. Must must must download

I really like this app!. This app makes it easy for me to know what the wait times for the rides instead of trying to locate a wait time sign. I also updated the wait time quickly which is very useful. I do wish that other theme parks had this level of technology that helps people in the park find their way around.

At first I wasn’t sure but.... They gave us a discount for our youngest and we had just spent a couple days at Disney so I wasn’t expecting much but after going on some of their new rides I was completely amazed and loved it I can’t wait to go again someday. It was also awesome to be in Springfield and eat a homer size donut that fed my entire family LOL the Harry Potter ride was amazing the tour is a must try to sit on the right of the bus if you can. My only complaint and grape that I was bummed about was I’ve wanted to go on the Transformers ride forever and we went by two days after they closed it...

Great app just needs annual pass linked option for pass members. I LOVE this pass but what will make it even more enjoyable will be a feature that can let us the annual pass holders have an option to link our pass or make an account as of what the Disney app has so that we can just have it linked to our phone Incase we might of misplaced our pass or something.

One and done!. Never coming back here again. Got put together on my online purchase. I have no idea what the heck they are referring to but I bought upgraded tickets off there crap of a website to get in early and have express line. Not the case. Bait and switch. No early entry even though receipt and website say as much. Manager about the front gate was absolutely no help. Kept going in circles. Seriously got put together on these tickets. $450 later I don’t matter. I won’t drop names on managers as they need a job like everyone else but uvs needs to knock this crap off. 14yr old son is really bummed as is my wife and I. One and done. To many other Halloween events. Next step remove self from emails and mailing list.

Magic and Keys. I love everything about this place! I have been to several surrounding parks, but never this one. It looks so amazing! Especially the Harry Potter Two Worlds! I am excited to finish planning this trip for family and friends. These memories truly last forever, and I hope to revisit at least one a year in the future, until the day I die!

Some improvements could make it 5 star. First of all I love the app for showing wait times. Very helpful. It’s a little confusing with certain things like where do I go to make reservations for toadstool cafe? There’s never an option. Second the horror night mazes are now integrated. This makes it harder to find the maze wait times when your there for horror nights and harder to find wait times for normal day stuff. Also the Super Mario wristband is a great concept if the ride connects with it. If not the wristband is pointless. Please fix. Especially since there are no refunds on this $40 item. :(

More than I expected, and yet could be so much more!. I was amazed by the full scene themes of every attraction and performance great job in doing so, but I feel some theatrical screen lines could be added to the hogshead eating areas alongside the theme music as well as more cast and characters to the theme park and overall for my first visit it was awesome and will definitely be going again thank you!

Studio Tour was not good. I really looked forward to the Studio Tour but was unable to clearly hear our tour guide C.J. for almost the entire tour unless we were at a complete stop. I mentioned to her 3 times during tour that we couldn’t hear her but there was very little acknowledgement of the problem. I would’ve rather not had her speak at all and just read subtitles on the video screen, especially during the 50% volume reduction areas during which we could hardly even hear her talking at all. I told the bus driver Rob afterwards that the speaker system was horrible. We are going to try the studio tour one more time today to see if it improves w/ a different guide.

Bare minimum for a park app. It shows wait times completely fine and is the one good thing the app is used for. The map is sort of confusing. There are no labels when you’re trying to navigate thus making it a bit harder to figure out where you are. The most annoying thing is that no where on the app or website shows the menus of the food establishments. It only gives a brief view of what it is so you HAVE to walk to the restaurant and stare at the menu to see if it’s going to be to your preferences. It’s very inconvenient if you’re trying to plan your visit while in line or beforehand. The app itself feels outdated and uncared for.

Silver season pass family experience 2018. We love Universal. But there have been a few things mags that were inconvenient about the passes. It has been somewhat of an inconvenience to schedule at times with black out dates. Particularly having all of July and half of August blocked out. (My only summer vacation time.) and now with 3 Saturday’s in October blocked out when we really wanted to add horror night. Only other difficulty is my size. I’m a large woman and there are 3-4 rides I can’t ride including the 3 new rides in The Harry Potter area. Being new it would have been nice to consider larger people. And it’s a bit embarrassing to try your sample seats right out on display for everyone to watch you fail at closing the security bars. I understand you want people to see so they don’t waste their time in line, but there could be an example and perhaps have the actual practice seat around a screen of some sort. It’s a bit humiliating and shamming.

Terrible. Very unintuitive. Should not have to sign up just to get a park map. Finding rides on the map was terrible. Finding bathrooms was difficult. There should be more lockers and more places throughout the park, not just at the entrance and at the lower section of the park. All that said, we did appreciate how on top the staff was to not allow people cutting into the Express Pass line especially having paid over $1,200 for my family’s tickets for Express. However, there should NOT be two levels of Express Pass. It should allow as many times as we want without having to further upgrade.

This is a really good app. This app actually update that time to stand by in each rides those people that said this app doesn’t show where you are in the park it is wrong cuz they are stupid and never pay attention to the request that the app ask you to let the app navigates you in the park . The rides are sometimes broken but why do you blame it on the app the app didn’t do anything wrong if you want to write a 1 star feed back on this good app please think is it legit or not because you can’t blame everything on the app.

My Journey at Universal Studios. I in joy going to universal studios with my family I have the year pass it is a great place and I don't get bored of it my favorite ride is the mummy and drastic park I could go on them 10 times a day there the best although sometimes the line are long Which is why I like to go on week days

This App Could be Better. Honestly, where their competitor (the one that uses a mouse) is beating this app and this park is though mobile food ordering and scan and go for souvenirs. I recently visited Universal Studios in Hollywood and had to stand for a long time, in a long line just to place an order for food. At their competitor’s theme park, I was able to use their app place the location and time I wanted my food order then show up, show the attendant my confirmation number and walk away with my order without standing in line. Then at their souvenir shop I was able to scan the items I intended to purchase and then purchase the items all in my app and verify with the door attendant I was leaving with my purchases. I really hope Universal looks into mobile food ordering in the future… seeing as being in California and not doing this puts you way behind the times.

Always more, more, more.. As a fan I extremely enjoy the sight every time I visit. Adding sounds if possible would be great. Especially when the opening the app and the Universal logo appears. Add the theme song, That would be epic. Or click on a ride wait time and hear sound or characters from the ride, restaurant, etc. Side note. I would love Universal to give up marvel, simpsons etc for more universal themed rides/areas. Bring back E.T. Or Back to the Future. Have a whole land dedicated to Jurassic world or Universal monsters. Or other great Universal themed areas. But that’s just me. Thanks for providing a great app. The app definitely helps in planning out a trip to Universal Studios. Either a year in advance or the day of. Well done.

Being able to see both parks on same app. I wish you can switch from Universal California to Florida maps on the same app, and just be able to switch from one to the other. Add the feature please.

The map was useless. We visited the park during daytime hours during Halloween fright night season. The park map was cluttered with symbols for attractions that were only open during fright night. The map size on my phone was too small to identify places visually, and the directional whiskers I’m used to seeing in map programs weren’t displayed. Selecting an attraction on the map brought up an information box that obscured almost half of the map, making it impossible to navigate with it. I was left to wander around looking for signs. The wait time function was very helpful. The reservation function was only available for rides with minimal wait times. The restaurant menu function was very useful, but we didn’t try the pre-ordering function. I’ve already deleted the app.

Alot has changed at Universal Studios since I last been (25 years ago!). Last time I went to Universal Studios I was 16 years ago, now at age 41 I got the chance to go again and I LOVE LOVE LOVE it! I was able to ride all but one ride (Couldnt fit on the Harry Potter ride so that was a bummer!) I loved all the rides I was able to ride; and the food and gift shops are all really cool! We ate at the Hard Rock Cafe and that was delicious, and those huge Simpson’s donuts we bought in the park were a perfect dessert to share! I had a bit of anxiety on the Tram Backlot Tour because it was the most packed attraction there, However I really enjoyed it. It’s a MUST! I’m glad we chose to purchase the annual passes rather than just a one day because we definately wanna go back soon!

Why are passes not stored in-app. The application is missing a significant feature and that is there is no available option to store passes in the application. I’ll change my review once the application is updated with this feature. Also, not app related I know so many local residents who would signup for an annual pass if the hours of the park were extended. The issue for most locals is the park is closed by the time they can get there during the week and the weekend is always crowded of course.

Best universal studios I EVER BEEN TO. Universal has all kind of rides like minions 3d and transformers 3d also they have meet and greets Even Harry Potter has his own land even minions called super silly fun They should make a grinch ride if they can Also they have food and the Simpsons who doesn’t like the simpsons even have their own land and that’s what I want to say thank you universal studios Hollywood for letting me be here

Universal Studios Hollywood App Review. This app is very easy to use. Up to date showtimes, has an alarm for you to use to set a set a reminder to start walking to the show 20 or 15 minutes prior to the showtime. You can also set an alarm for when a ride wait time dips to your desired wait time. Jurassic World and Harry Potter and The Forbidden Journey can have a wait time in the 90 minutes range so just set an alarm for when the wait time goes down to 30. This app is very helpful. As a platinum pass holder, it helps me plan my day accordingly without having to wait for hours and hours for a ride because the app will tell me when it dips down to 20 minutes from a 110 minute wait. If you’re a pass holder or just going for the day, use this app! I know you will find this app helpful! (it also has the tour times for Mandarin and Spanish)

love this app 🫶🏻. this app is very helpful, i went for my first time in march and i would continuously look back to see the wait times and when show times were. my family use it all the time when we are at universal studios. this is very helpful and i would recommend it for anyone how doesn’t want to walk to the other side of the park until you know how long you have to wait. it only takes a few seconds to look and you can make a list to see what you have and haven’t done. i love this app a lot and i think you should use it too 🫶🏻

4 straight years with front of the line passes. I can not believe that each year universal charges more each year for express passes. This year they decided to take away the passes WITH lanyards and instead give you a paper ticket that you have to find to use at each attraction. It was a hassle to keep digging in your pockets to find this flimsy piece of paper. Since I was in a bigger group, there was at least one person that had to check multiple locations to find the tickets! It was annoying! It was a relief to leave and not have to worry about misplacing the little piece of paper. What a joke! We were really upset when we priced lanyards and they started at $10 and after spending 180 for tickets for 5 people ... we really felt another $50 was ridiculous next year we might try knotts or Queen Mary!

Over priced items. Everything is seriously over priced!! Can’t believe I paid 15 dollars for a burger and 10 fries plus 3 dollars for 1 drink and can’t even get a lid or a refill! Also waited 25min for 2 burgers (krusty burger) This place makes a ton of money and can afford one stupid refill. I’m glad my annual pass it’s almos expired because it’s insane all this prices. I will definitely take my business elsewhere in California. I drive for 4-5hr to this? Forget it.. Also your system on the tickets to hand out peoples food it’s a joke! Guy gets confused with all the tickets. You guys should get a better system with the money you saved with all the refills and lids you do not give!

10/10. Our family had the best time. If you are there for the interactive band make sure you tape at least twice so you can get the stamps and keys or you’ll have to wait in line and do it all over again

Very Helpful App!😁. The Universal Studios App is very helpful and really easy to use. It’s so easy to navigate and includes many helpful things like adding an alert when a ride has a shorter wait time. I’ve had nothing but good experience with this app and its definitely more reliable than the Disneyland app. 10 out of 10 recommend!!😁

Universal. I went to universal so many time it is so good it’s better then Disneyland I went on the mummy juarssic world Moria cart transformers Kunfo panda simsons Harry Potter hippo ride rollercoaster studio tour everthing even the shows the first time I went to universal it was so amazing I’m 11 years old now I went to universal since I was 5 years old so I no where everthing is at thank you universal studios Hollywood thank you for letting me go there.

No Member Account Option. It would be a million times better if there was a membership feature which contained your pass for easy availability, account updates and other membership info. To be honest it’s quiet surprising and disappointing that it’s not available. We have various memberships to much, much smaller venues and they even offer member apps for easy barcode scanning upon entrance (in addition to ID at some).

Needs work. Needs some work. I thought the itinerary feature would be helpful, but it’s basically useless because very few rides/shows are available for selection. The map is not interactive, so it’s also no better than a paper map. Navigation could also be a lot more intuitive. No one wants to spend time hunting through folders within the app for a feature while trying to enjoy the park. It was useful to look up show times. It would be nice if it had wait times for the express line as well as the regular line.

Loss Prevention Racial Profiling. Your so-called loss prevention is worse than the Police when it comes to racial profiling. I was followed up and down the stores by “undercover” loss prevention. Made me and my family feel very uncomfortable. When I brought this issue to Customer Relations they apologized and handed us a couple of front of the line tickets. Not good enough. Very disappointed. As if that was suppose to make up for our inconvenience. Nothing like the subpar service from Universal. I knew there was a legitimate reason why my family and I enjoy all our visits to Disneyland a lot more then any other theme park.

One small suggestion. Hello! First of all, I love Universal Studios Hollywood and even more with the new expansion of Super Nintendo World to the park, it’s a literal dream come true. I do have one small suggestion for the app though. I think you should add an option to check what is in stock at each store, including the prices and if certain pieces of merchandise are in or out of stock, sort of like the menu option for restaurants. For example, let’s say the 1-Up Factory. You can check what they have in the store and can also check the prices of merchandise while also being able to see if they are currently in the shop or sold out. That’s all I wanted to suggest, and I think many people who love the merchandise will be happier with this feature so they can plan what to buy, especially if they’re new to the park. Thank you, and please consider this. -Your biggest fan

Love the app - why did I have a hard timing finding it through search?. I've used this app to plan park trips and I love it. The filters on the map are super helpful, and it seemed like the wait estimates were accurate. I've recommended the map to 3 people. After my visit, I deleted the app to save storage. When I tried to find the app to prep for my next visit, I couldn't find the app when I search "universal studios hollywood" in the iTunes Store. I was only able to find the app through the "download app" button on your website. I'd recommend figuring that out in case anyone else has had that issue - I'm using an iPad.

Super Nintendo world in the app. I do love that universal updated the app for the Super Nintendo world section and now that land has officially opened the app is finally useful because of tracking your points changing your power up band name to what you want and more importantly get the highest score in the land which makes it even fun because you can see how much you progress so much and and how much keys or coins you have and check the leaderboard on the app and not have to wait to where the checkpoint flag is to check your progression faster and you can even get more coins by collecting stamps from the app meaning you can get more coins from the app so it makes the Universal Studios Hollywood app worth when you go to Universal Studios Hollywood or more importantly the Super Nintendo world land itself for the experience and you really need a power up band to experience the land too so it’s worth it.

App is Okay. I used the app today and it was just okay. I like that it shows you the wait times for rides and offers a park map, but I wish that it offered step by step directions to where I would like to go. Aside from that, the biggest downer was that I could never scan my power up band for Super Nintendo World. I tried no less than 20 times from morning until night and it just continued to spin each time.

Veteran and first responder very disappointed. I spent the extra money for early entry to the park and let my family go ahead on the main ride to do child share and then was SO Very Disappointed that I don't have any interest in going on the ride at all and SERIOUSLY just want to get my day back, I sat and waited with my grad-daughter for over an hour and a half also told the times to move to another area to sit, glad that as a veteran and 1st responder for 40 years that driving over a thousand miles and all the money was spent wisely. Please be sure to pass this to

Worst park entrance experience. Unorganized entrance with thousands of people in front of us. Some man screaming on an intercom trying to direct people. This was the most stressful experience trying just to get in. Three out of five of our party were given their fast passes two of us were directed to the box office where there was another hundred people in line. I had to cut the line and luckily one of the attendants printed our passes. Apparently they had a “ systemic failure” and boy was this a failure. We have tickets to fright night this evening and I’m already dreading coming back.

Lifesaver and a time saver!!. Use this app!! The interactive map and the attraction wait time listings were the best features. You can also see where the food places are and what's served there. My favorite part is that the map can see which direction I'm facing. This was super helpful for me when meeting up with a friend in an area of the park that I wasn't too familiar with. I was able to figure out where I was quicker because I'm normally terrible with maps, lol.

So impressed. We have always been frequent CA theme park goers and I was so impressed by our recent visit to universal studios. We visited Disney and here and all of us agreed that we had a much more enjoyable time at Universal. The workers were fun and engaging, the wait times were minimal and our day was just more relaxed. The workers make a huge difference. They talked and joked with the kids, they smiled and really seemed to enjoy being there much more than we saw at the other parks. Great job Universal. Thank you for making it fun again. We already want to come back.

Definitely worth EVERYTHING. Let me start with the first impression. Wow, just wow. Once you walk in through the huge arch it’s like wOw. You can hit the whole park in one day! (it kind of depends on the wait times) Next, the rides. The new Jurassic World ride is absolutely amazing very life like and surprising as well! The average wait time is about 120 minutes. All the other rides are amazing too! I definitely recommend Transformers, Harry Potter- The Forbidden Journey, The Simpsons Ride, Despicable Me for daredevil riders. Lastly, the shops and restaurants/food stops. All of the ones we went to were aMaZiNg! No matter where you go the food will be worth it!! Overall I had an absolute blast at this new updated theme park!

Pandemic experience. Unfortunately our experience at universal studios was not that pleasant, we paid 90 dollars each for only 2 rides, most our time was spent on waiting on lines, the tour bus didn’t need to have one empty row between people, people had enough space even if they were sitting behind each other, didn’t make sense to me, other thing I didn’t like were 3D everywhere, most rides were using 3D, it was too much,

Finally...but more can be done.... Finally Universal Studios Hollywood gets an app! You can tell this app was made from the same company which built Orlando's app. The challenge is that you cannot navigate Universal Studios Hollywood the same way as other theme parks. Not all attractions with wait times or street shows are listed, but the major information is here. This app is great if you are a frequent visitor. So close Universal...just a little bit more, please. Lots of missing key information needs to be added.

Disappointed. This app has been a nightmare. I am currently on vacation and had downloaded app in order to purchase my tickets. At the end of my transaction (tickets already paid for), the app goes on to tell me that my tickets could take up to 12 hours to process?!?! I thought maybe this was just a standard message they use to be safe and my tickets would be sent to my email prior to that.... Sadly its around 7am and I purchased my tickets last night at 7pm and still no tickets or receipt in my email! Luckily I screenshotted the ending confirmation before it randomly exits out of it on you when you finish transaction. Read through all terms and conditions prior to purchasing tickets on app and NO WHERE does it say anything about a long 12hr wait time.. this has been such an unnecessary problem during my vacation where I should be relaxing and not worried about the wait time of these tickets and the inconvenience of worrying if there is a problem or not.. very disappointing.

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Awesome. We travel afar with a dream and that dream became reality today... Thank you for the wonderful memories we take back to Australia... The England’s

Awful experience today x2. Today we got stuck, not once but twice,on the Harry Potter and the Forbidden Journey Ride- the first time was for about 5 minutes and the second time was closer to 15 minutes- no communication the first time other than the recording. My daughter was terrified - the least the operators could have done is come on and spoken and assured everything would be okay. Terrible experience!!! This was the ride we came for.

Amazing!. Oh wow this app is fantastic!! Not sure how we would have got through the day without it. Absolutely love the build an itinerary feature and the way the map is interactive so you can find where you are going. Great job Universal!!

Way over priced and wait times insane!. This is just wrong! The crowds are not safe - way too many people. And so many attractions booked out for the day. Wait times crazy long. So disappointing - never again!

Great app. Fantastic, time management too a tee

Unable to purchase tickets. Cannot purchase tickets through PayPal. Rest of the app is good.

Really good. It shows you wait times the limit if higher and it has a itinerary

Food. Food lines are too long

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Unable to update due to deliberate restrictions. I have a older style iPad with iOS 10 on it, but for some reason universal decided that the older iPads were no longer compatible with it's software. My iPad is fully compatible with the app, but it can't update because of the restrictions put in place. Fix this issue now.

Doesn’t work properly. All I see is that Park hours are unavailable and Show time are not available either. Why do I need this app then if I can’t even see park’s working hours on it

The best. I love it

Super fun!. I especially enjoyed the Transformers one and the Land Show at the Hogwarts! Will go there again!

Universal review. It cool It’s cool

There really need to be a GPS. The map is really confusing, and there’s no GPS to compensate

Great rides but. The rides are amazing and fun. The customer service is nowhere near the one from Dysney. The foot tastes terrible and the meal plans are a disaster. Unlike dysney you can’t redeem for snacks if you have meals left over. Which is awful. The rides are amazing and the infrastructure is well designed. Overall a good trip but it didn’t leave me wanting more.

Love. Great park cant wait to experience the horror nights 😍

Awesome App!. This app was so helpful! It was great to know how little Ng the lines were so we could strategically plan out where we’re going next! I also love checking the app to see how long the rides are now:)

App review. I think that this app is very good and well made and compatible with iPod but can you make a Hollywood one because I really need it

Interesting. I’ve haven’t been to Universal Studios in California before it looks very amusing and fun for young children and adults too since I live in Toronto Ontario I’d love to come

My app experience. The app asked me to rate and I tried and it said 🤌

First visit. Crowd control entering the shows could’ve been done better. It was rather uncomfortably warm during the special effects show, albeit entertaining.

Loving playing some Mario video games. I love to play some Mario video games on the wii, the wii u and the Nintendo switch at my house

The. The

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helpful but not accurate. This app is helpful when in the park for finding shows and rides. My biggest gripe is that the “wait time” information was not at all accurate and I felt like it was used to direct people to rides with the lure of short waits. For example, the “studio tour” was showing as a 15 minute wait and we end ed up waiting almost an hour.

Kids. When you see a parent with 2 kids you should let them in even though they have a pass with black out because they are going to spend money……I was going to spend money lots of it….

Notification nagging…. Why does the newer version of the app constantly nag about notifications now?? This should be a ONE time thing and not a constant nag with required acknowledgement. Can this please be returned to its original function? People do not need to be constantly reminded that they have notifications enabled - it’s beyond pointless and no other parks do this.

It’s easy to understand but hard to navigate. I can tell where everything thing is but it’s not the easiest to navigate through though.

Hollywood Universal Records. I am a fan of American idol season 17 winner Laine Hardy a very young man who made a mistake and there is not a perfect person in this world I feel that this young man be giving a chance too perform his singing career again Thank you

Do better. I thought this app would show me my upcoming tickets so they could just be scanned at the park but it doesn’t I still have to print them 😡

This app is great only one negative. Ok so this app is amazing if you do go to universal studios this app is really helpful the only negative is maybe some updates I’d love to see like. Video of the ride or even some pictures other then that this app is great

Concerned. We had so much fuN but didn’t like the fact that the kids had access to the cleaning supply super dangerous. Specially when you have 2 kids under 3 . The other thing I didn’t like was that the staff was rude when telling you about the mask not worn properly.

Easy to navigate. The app is updated and has the new Harry Potter world included on their app. My personal favorite is scheduling what rides I need to go on under itineraries. It keeps you organized which rides have the least time wait to go first. This makes the trip very nice!

A great place to have fun. The cast members are great, they show the up most respect and kindness to my special needs children. I can’t handle large and never had a problem at Universal Studios, CA. Prices for a season pass are very economical for a family.

Universal studio. I just bought season passes and I am very excited to be going for my daughters birthday ! The park said that my daughter would get a very special pin to show it was her birthday !! I am happy to use the app to see dinner, rides and gift ideas

Fix the buying ticket option. This app is very good when it comes to having a virtual map and wait times which are updated constantly! That's great! However when you go onto the tickets slide to purchase tickets/passes it becomes very glitchy and unable to do anything except close the app. Please fix this option I'm a huge Universal Studios Hollywood fan but this app should be updated regularly! Fix and you'll get your 5 stars!

Awesome. I went with some friends without the wife and I ended up purchasing the season pass, I told my wife how awesome it was and she went with me and ended up getting the pass also. We’ve been back at least 10 times since and are going again on January 29th, I can’t wait!!!

Linking tickets is a horrible experience. Bought some tickets in the app, but I have to “link” them by taking a picture. Continuously get errors about attempting to link too many. After spending $1400 on 8 tickets and 8 early entry passes the errors won’t stop. Contact guest services, but no response. If they can’t figure out the app I have to imagine the park experience is even worse. So disappointed. The Disneyland app experience has been 10x easier.

Great!. Was amazing had no problems whatsoever and it was very fun! The app was great and helped us out so much by showing where all the rides and bathrooms were, definitely coming back again!

THE BESTTTT. THE BEST theme park I’ve EVER been to my dad took me when I was 6 and that was the best time of my life, I started crying when we left. I went on the mummy ride and Jurassic which was a 1 hour wait but super worth it! I’m going to see the new nientendo world in about 1 week super EXICTED!

Fnaf location suggestion. I would love for you guys to put a fnaf attraction at the park also I would personally love to be in a future fnaf movie if their is universal if you this I hope you give me a chance and if you see this thank you

Happy. I just bought me and my wife a Gold season pass. I’m looking forward to having a great time for our 22 wedding anniversary. I has been 10 years since the last time we went together. So I’m so Haaapppppyyyyyyyy 😀

Great Experience. SUPER EASY to use! Love that I can plan my day before I get there and seeing the wait times are great and it even lets you select a custom alert for estimated wait times. I also love how they categorize shows, attractions and rides since I have one child that doesn’t like thrill rides.

Easier Than. This so much easier than looking at the maps in universal studios

The best place for entertainment. Universal Studios is an awesome place to visit. The attractions, rides and shows are above all the other amusement parks. Halloween Horror is better and better each year. Hopefully they will have the New Years Eve celebration like last year. Universal Studios is by far the place to go in Southern California.

Amazing app. Universal studios app is an amazing app you get how much the wait time is for rides and it will tell you if it is in the upper lot or lower lot! It also tells you if a ride is closed it even tells you we’re the ride is!

Could be better. Would have been a 5 star if there was a way to link your tickets to the app

First time to California. This will be my first time to California because normally I visit Orlando Florida. I was born in Miami Florida and I have a Cuban half Cuban half Puerto Rican friend from Miami that moved to Los Angeles California in Pasadena California. And again, this would be my first time to visit California.

Awesome. It is very helpful through the park. It gives very accurate wait times and is a great app. It actually helped me when I went to Halloween Horror Nights this year! I would recommend this app to anyone going to universal.

Fixed with updates.. Was able to fix issues with an update. Looks good!

Awesome place to visit. Universal Studios Hollywood is a wonderful place to visit. My family gets annual passes every year and we have such a great time whenever we go. We recommend annual passes for everyone. It is the funniest place in Los Angeles. Truly the entertainment capital.

Glitches. Notice when selecting the ride times , there is no way to close those little windows they just stay open blocking half the map. So a nice little “x” would be convenient. Btw adding the ability to add tickets to your Apple Wallet would be cool.

Best day of my life !. Being able to know the wait times, makes it easier for me to plan my day out. Thank you for an amazing app.

For all Autistic Familys. My son is autistic and the accommodations of the assistance pass has changed my son’s experience. We are so thankful for the park staff, and universal studios , this pass allows us to attend the park 4 times a week, I notice staff is begging to recognize us by name…. Universal Rocks!!!!

Logan combs farr. It is a really good app because you can know how long the wait times are for every single ride and they kind of show us what foods we can eat, and and we can also check what time they close and open

Omg love this. This is super helpful if you ever go to universal studios I use it every time I go and exciting to know what’s open and not and it’s also exciting to know the wait times to see if you’re going to go to the ride or not. So thanks you!!

Great service great people. I’ve had Awsome service by workers in the park their always smiling their so gentle and kind they make me feel like I’m at home just all over great staff and employees thank you everyone

Search option. Loving the app for rides, restaurants, bathrooms and shopping. Would like to see a search option, so that I can find the closes place to buy a beer at any time.

Best helpful app ever. In the app you can see the wait times and the map also you can see your super Nintendo world coins I have 1804 coins and also you can see what time the park opens and closes plus you can buy tickets on the app.

Don’t Go Without App. Using the app for ride times is indispensable when trying to keep from spending your whole day in lines. Allows you to see where things are and plan your time well.

App is really bad. You should hire someone who knows terms like usability, business processes, user stories, and best practices. This is a completely inconvenient, ill-conceived application. Overloaded interface, everything is extremely confusing and completely unintuitive with a lot of bugs. It is not clear how it was tested and released into production. Do you like this product yourself? Great park but the app is really bad.

Worthless. This app is completely worthless. I bought tickets and then was told in order to use them paperless you have to scan the tickets into the app. App says they aren’t valid tickets. Spent and hour and a half with customer service for them to tell me, yes your tickets are valid but that the app never really works anyways. Universal studios customer service said this app doesn’t work.

Crashes constantly. You’re forced to use this because they don’t hand out paper maps anymore. Besides this being a real annoyance, this app keeps crashing when I try to use it. Camera scan function doesn’t work and won’t take copy paste so it’s a miserable experience just to have it store my current tickets. Awful.

Great information. The map with your location and of the features throughout the park came in handy. The wait time gave us help when deciding why to do next. Family of 7 and we had a great time.

User friendly App. Wow, this app is well constructed and developed. Very easy to navigate from buying tickets to creating itinerary for the day. I’m very impressed on how well this universal app is made.

Halloween terror. If you don’t mind walking all day this is the place for you. The scariest of all mazes is the line maze itself. The lines are never ending and wrap around each other several of times and when you finally enter what you think would be the most exciting thing ever considering it is Universal Studios, you are completely let down. I recommend going to watch a scary movie and dinner afterwards with the family. Beware Beware Beware I repeat stay home and save your money. This was a huge let down.

Best Amusement Park App Ever!. I don’t usually write reviews but I felt like I needed to let the designers of this app know that this is by far THE best amusement park app ever! The map is easy to use and easy to find your next ride. The itinerary is awesome and easy to use! Nothing compares!

Super helpful when it works!. But when wait times are not updated and virtual line features aren’t working the app is only useful for finding your current location on a map. Please fix this feature and make pass pricing more clear.

Fun, and good But…. Love it how there is Wait times for each ride/ shows But I wish you can Buy things from the Universal store on the App and have it Ship to your House. Like transformers or Nintendo merch! I will love to buy it on this App and get it to my house! I hope you Fix and Address this problem. When ever I use this app is Just for the wait times! I know Universal Orlando has A shop where you can buy thins on the Website and have it Ship to your Home Why can’t Universal Hollywood?

Super useful to have. Nice to have when you have a season pass and you visit frequently. It would be super nice to be able to add your pass to your Apple wallet though to make getting into the park easier.

Cards on the app. I would give this app 5 stars but what I would like to see is our passes on the app with our account. It’s so convenient especially since we have paper passes.

Not a good app. The map function is useless. You can’t get a “big picture” of where things are in relation to each other, or what rides are nearby. And we wanted to find drink refill stations but all we can see is dining and no way to tell if they have the stations. Park is great. App is bad! And they no longer have paper maps.

Excellent Application. I used it all day long to navigate around the park. It didn’t crash once, did everything as expected. Only thing that can be added is showing walking directions inside the park based on the current location. Good work.

Very good, nearly perfect. Love that you can make an itinerary! The Disney app doesn’t let you do that. I do wish I could access my pics though. And they could use some work on the design and ‘feel’ of it. Disney is leaps and bounds ahead in that regard.

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Universal Studios Hollywood™ 6.0.3 Tips, Tricks, Cheats and Rules

What do you think of the Universal Studios Hollywood™ app? Can you share your complaints, experiences, or thoughts about the application with NBCUniversal Media, LLC and other users?

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Universal Studios Hollywood™ 6.0.3 Apps Screenshots & Images

Universal Studios Hollywood™ iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 6.0.3
Play Store com.nbcuni.parks.hollywoodexperience
Compatibility iOS 15.0 or later

Universal Studios Hollywood™ (Versiyon 6.0.3) Install & Download

The application Universal Studios Hollywood™ was published in the category Travel on 26 September 2016, Monday and was developed by NBCUniversal Media, LLC [Developer ID: 303544359]. This program file size is 175.14 MB. This app has been rated by 147,577 users and has a rating of 4.8 out of 5. Universal Studios Hollywood™ - Travel app posted on 13 March 2024, Wednesday current version is 6.0.3 and works well on iOS 15.0 and higher versions. Google Play ID: com.nbcuni.parks.hollywoodexperience. Languages supported by the app:

EN Download & Install Now!
Other Apps from NBCUniversal Media, LLC Developer
Universal Studios Hollywood™ App Customer Service, Editor Notes:

With Version 6.0, we are excited to introduce one of the most significant updates to the Universal Studios Hollywood App ever. This release brings exciting new features that will enhance every aspect of your visit by empowering you with more relevant information, increasing accessibility, and more, along with a stunning new design. • New Visual Design: Version 6.0 will feel refreshingly new yet instantly familiar. With this new design approach, even more relevant information is available to you – empowering you to have more control over your visit with fewer taps. • Redesigned Map: The map has been completely rebuilt from the ground up. This new experience allows you to filter, sort, and browse even more relevant information in greater detail. • Reimagined Wallet: Your Universal Wallet is where you can link your tickets and store payment information, making for a seamless payment experience. You can also assign tickets and other extras to specific individuals with Travel Party. • Introducing Favorites: Quickly find your favorite attractions, shows, and more with a personalized list and map view. • Increased Accessibility: The Universal Studios Hollywood App will now display content based on the preferred font size set on your device.

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Find on this site the customer service details of Universal Studios Hollywood™. Besides contact details, the page also offers a brief overview of the digital toy company.

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