Zwift: Ride and Run App Reviews

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Bike genius. Zwift has revolutionized my training and helped me increase my fitness even though I am in my 50s. My wife and I often ride together — it is a great way for us to spend time together and stay young yet ride the workouts which are appropriate for our different fitness levels and experience. On those days I consider not riding because of weather or being sick of four wheeled death machines, Zwift ensures I will get that workout in. And it is super addictive as well as allowing for very precise training. I thought it was crazy to spend $1k or so on a smart trainer until I demoed Zwift. Then I did not hesitate to swipe my card.

Not compatible with M1 iPad Pro.. I purchased a new iPad Pro 12.9” 5th gen with the M1 chip, started Zwift, paired successfully with the trainer and HR monitor, entered a route, and all the telemetry shows up but the VR world is a black screen. You can ride but completely in the dark. I did some research online and it seems that no one with an M1 iPad can use Zwift right now. For a company making millions of dollars a month on subscriptions, there’s no excuse for this. Pretty sure they’re going to take our monthly payments on time as usual but it’s been 11 days since we had our iPads and no update. June 2nd, 13 days later, the app is up and running with the latest update. It’s been a long couple of weeks but at least they got it running. I’ll update the rating to 4 star for that.

Game changer for treadmills. I’ve never been into treadmill running until quarantine when I got one but still hated the feeling of running in place. While running in a virtual world is still different, I feel like I’m going somewhere, seeing new things, I like the gamification of distances unlocking rewards, and was surprised at how much I like the community element! Giving each other “ride ons” makes me feel like we’re really all out here supporting each other. And the training programs are actually really good! I’m working towards a half marathon and feel really strong already. My request to developers is to have more routes that don’t involve running on streets— I want trail runs, not to be on the side of the road. My virtual knees hurt lol

The devs are asleep. I took a break from Zwift for a year and recently returned. The things that annoyed me most remain untouched: You cannot turn off the annoying background sounds. The mute button mutes some things but not all things. There are crowd sounds that cannot be turned off. The “End ride” button is hidden behind an also hidden Menu button that is tedious to manage while shutting down a ride. Just put a STOP button on the ride screen. How hard is that? Exporting activities (FIT files) still has today’s ride PLUS an “In progress” .FIT file that is junk. This makes extra work to export the right file. If you have two users and accidentally tap the wrong one, there’s no “Cancel”. You’re going to ride or your going to watch, or your going to kill the app and start over. That’s ridiculous. And I don’t want to export screen shots of my ride. I don’t care. But I can’t turn them off. If anything has been done or added to Zwift in the past year, I can’t see it. And if anything has been done, why hasn’t Zwift fixed these issues that result in a UX score of “Way below average”?

Excellent. Great bike training / weight loss app. Riding over 6000 miles a year with a wahoo trainer on my own road bike. Using Apple TV 4K with large screen tv mounted on wall in pain cave. The app works with no significant glitches. Tracks heart rate, power, cadence and will take your riding to the next level. I also have the the wahoo climb and Bluetooth fan. Love the level ups. Currently working on all the route badges. Keeps one motivated such that I do not have time for riding outside anymore. No risk of getting run over at home. I take call from home and can pause the ride for unlimited time and pick up where I left off. Can’t recommend program this enough for the biker who wants serious ride time.

Dropped out nearly every time I used it!. I had been using Rouvy or TrainerRoad with my Smart Trainer, but thought I’d give Zwift a try since our daughter and son in law are now using it. I’m not a big fan of the Virtual World, but was willing to give it a go. I should first point out that the firmware was up to date on my Hammer H3 and I ALWAYS run a calibration before riding any routes as part of my warmup routine. Right off I noticed absolutely NO synchronization between negative and positive grade changes. It was actually HARDER to pedal DOWNHILL than up hill. I have NEVER had such a blatant issue with either Rouvy or TrainerRoad. 50% of the time Zwift simply stopped in the middle of a ride leaving me scrambling to keep my workout going. Seems it lost contact with the trainer and my HR monitor, something that has never happened with the other Apps. Another peeve is Zwift only shows the grade changes in graph form as you progress, not of what’s ahead whereas Rouvy and TrainerRoad display the grade/resistance profile of the entire route so you can more accurately pace yourself. Unlike Rouvy, where you can ride REAL roads from all over the world, I found the choice of routes limited and repetitive. I also found simply TOO much going on visually with Zwift for my taste. If you are looking for a App that functions properly and gives you the impression you’re riding outside on a road forget Zwift, go with Rouvy instead!

Apple Watch Version is a mess. I’ve been using Zwift since 2020, and the Companion app on the Apple Watch has never worked reliably. I assume that the high ratings for this app are the phone version, because a quick web search for this problem yields a lot of hits, and Zwift’s guidance has been anywhere from pulling the app to calling it beta to no guidance at all. Enough is enough, it’s time to get serious about making this app work properly on the watch because it’s key to calibrating workouts and getting proper exercise data. If I’m lucky enough to get the watch to connect in the first place, the connection drops repeatedly, and even after failing to properly record a ride the app continues to spawn and take over the watch long after my Zwift session is ended. I think part of the problem is due to Apple BLE implementation but given the other issues with the watch version, it’s clear that to date Zwift has failed to deliver an adequate app for the Apple Watch and the improvement in the past 3 years is just not good enough.

Caution: there is no logout on this app and it will mess up your drips and badges. I love Zwift. But the Zwift app on iOS, not so much. I’m sure it’s wonderful on an iPad, but on and iPhone it’s too small a screen to be useful. I use it to check my route/badge status when planning my next ride, because the only way to see completed routes, as of June 2021, is in Zwift itself. (Not in Zwift Companion as one would hope). The danger of using this app in that manner is that, if you accidentally stay logged into Zwift here, then go ride in Zwift on your PC, MacBook, Apple TV or whatever, is that your Drops and Route Badges may not post to your account. This has happened to me on more than one occasion. Zwift Support says it’s my fault for not logging out of one device before starting a session on another device, and they are right. Except that there is no way to actually log out on iOS Zwift; you must kill the app by swiping up, specifically. For this, and because Zwift on a mobile device isn’t a great experience anyway, I am giving the app one star because it allows you to corrupt your data, when Zwift is very aware that there is an issue.

I constantly use this app!. I have a modestly priced Schwinn stationary bike that hooks up via bluetooth, and have never once had issues. I am not a fan of the spinning, motivational-style of Peloton, nor the price, and this is a far better option for me. I also am not looking to “kill it” or be on a bike forever, so having a bunch of rides that take in the 30-50 minute range is great. If I feel like it I can do a race, but even that is not real competition unless I want it to be. There is, however, something motivating about seeing progress in the routes you take and points compiled. And just like real life, seeing others makes you want to keep pedaling. I do wish I could cross some of the longer rides off my list by riding them in chunks, but otherwise have no intention of ditching this app after (as of now) almost 2 years of use.

Ok I have a question. Well, for one, for some reason it is never updating my avatar and it won’t let me change my account to my old one, but the main reason I’m writing this is because it is not calculating the speed correctly. I am clearly biking pretty decent and I always wondered why it said my route was a certain amount of miles but said I was at least halfway there when I had completed that amount. For example, in a 3mile route, i only completed it after 5miles. I found out that whatever speed it said on my bike, Zwift was saying I was biking quite a few mph slower. Like in a warm up I biked 13mph but it said 9mph and I wasn’t able to complete the route. Pls look into this miscalculation and reply.

Updated: fixed their login bug in latest iOS 13 build. As great of a workout it can be when it works, their app organization feels like some desktop UX that was ported (poor affordances, no size scaling, unclear navigation hierarchies). But, the real loose-poopie kicker is that whenever you Log Out on iPad OS 13.* you may not be able to log back in, like ever, at all. That means constant emails back and forth with Zwift support and asking for refunds, and lost workouts. The team seems to be prioritizing other work and not thinking this is a worthy bug to squash. Could be a 4 star product. Could be. But it ain’t. The competition in this space is heating up, I’m looking forward to that competition keeping teams on their toes.

Life changing. Zwift is so much more than just an app to me. I am a Zwift disciple at this point. I have been Zwifting for close to 4 years now and can’t imagine how boring the past 4 winters would be without Zwift. I have met numerous people from around the world on Zwift and have become part of a larger cycling community because of this “app”. Sure, the interface could use some updating and it seems to take forever for new routes and worlds to come out but really enjoy the app still and am never left without a challenge. From racing, to tours to group workouts and events there is something for every rider of any ability. Even my 9 year old likes Zwifting! RIDE ON!!

Worked, then didn’t. Motionless avatar. I purchased a Wahoo speed sensor and a cadence sensor. It all worked great and I was enjoying is quite a bit for about five days when the next time I logged in my avatar wasn’t moving at all. I noticed also there were other avatars not moving every time I logged in and re-attempted to get it to work. I contacted them on their website and received no response twice, then went to another section of or another way to contact them which they called ambassadors. I had a bit of back-and-forth with that person, but then they said hopefully Zwift will make a fix. I asked him how I can get a refund and he said that he was an ambassador and he doesn’t work for Zwift. Which was news to me. Pretty bad customer service in my mind. I cancelled my membership and still can’t find a way to get a refund when I had only just signed up today. So they’ve got my $15 and I’ve got a useless app.

Love the app, HATE the new update. I can’t believe they got rid of the workout collections. I used to love the 4wk FTP booster. It was the perfect level of challenge, varied, and each workout was no longer than an hour. Now there are very few workout plans available, and there is not one that suits my needs. Now I either have to try to become my own coach and blindly piece together various individual workouts. Or I have to pick from one of only a few different types of plans, none of which suits my specific needs. Part of the reason I pay $15 a month is because Zwift felt like a personal coach. With the lack of variation in the workout plans it no longer feels like that. I’m profoundly disappointed. This used to be my favorite app.

Addicting - also one bug that needs to be addressed. Zwift is hands down the most addicting way to ride an indoor trainer. The way they’ve made it into a game makes every ride a competition against both yourself and hundreds of other riders. You can compare yourself instantly with riders from around the world to see how you stack up. The only drawback is that if you lose internet connection for even a second during a ride, the app won’t upload your complete ride. I’ve heard from support that they’re working on a safeguard for this. But, I logged a ~16 mile ride with over 1000ft of climbing only to have it log the first 7 miles of the ride only. I hope this gets rectified in the future for all the zwifters who deal with spotty Wifi connections!

v4.6 Update is forced and buggy. Version 4.6 has a number of known bugs that are list in the support section on Zwifts website (you have to search a little “Game Update Known Issues - July 19”). They look pretty severe (activities not saving, log in not possible etc.) and each section has a headline “Workaround” where the following paragraph reads “While there’s currently no workaround….” - it’s almost comical because it’s the same for all bugs. Why even having a “Workaround” section? The one that is effecting me is that it won’t allow pairing a smart trainer and a separate power meter at the same time anymore. Might be an edge case for many but my situation is that I’m running smart rollers whose power meter is wildly inaccurate and therefore the bug renders my setup basically useless. Took me a while to figure this out (running on my phone) and then I grabbed my iPad which has auto update turned off. I was able to pair but Zwift would refuse to start the game until I update to the latest version. Force update to a - for me - useless version.

So this is the best virtual cycling experience?. As a concept Zwift has a lot going for it, but I find the actual experience incredibly lacking. The Interface is just plain horrible. I do not understand how something this bad makes it to market. Yes, it’s usable, but it has a steep learning curve and lots of quirks. It should be simpler to use and work better. The menu designs and navigation are a nightmare and pairing my Apple Watch and my wahoo trainer at the same time requires me to enter and exit various screens. Not intuitive at all. The graphics are PS2 quality at best and artless in every way. They are flat and joyless and don’t really add anything to the “game play”. It would be great if the graphic would interact with cyclists or had fun animations but instead it’s a dead world filled with NPCs who just look at there phones. Boring. Not really game, more of a backdrop. The biking experience itself is okay. The social aspect is interesting. I suspect that is why this app has been so successful despite its obvious short comings. Honestly it’s just a matter of time before a company the understand basic UI and UE (and maybe some concept of how gaming effects the reward centers of the human brain) comes along and puts out a better product. It wouldn’t be that hard.

Bad metrics and limited routes. I quit riding to day mid ride. The metrics are a total joke! I picked a ride that was 7 miles long with 232 feet of elevation. They put the 232 hill challenge right at the start. I put in 7 miles on my Bowflex and only went 1.2 miles on Zwift and never saw the top of the hill. Total crap!!! I ride irl and have hills around me of 850 feet and it takes me about 10 minuets to get up them. I spent 25 minutes on Zwift and never got to the top of a 232 foot hill. 🤮🤮🤮🤮 there’s no way their metrics are even close to real life. I don’t need this app to ride!! I can do it on my own!! There also the fact they limit your choices of rides everyday. I PAY for all content. I should be able to access any ride any time any day I flipping want!!! It’s mine I paid for it!!! But nope. Zwift gives you limited choices of rides and only certain days you can access certain rides. What if I don’t train those days??? I won’t ever be able to ride half the routes I’m paying for then. Good bye Zwift. Enjoy the $$ you ripped out of me. You won’t get any more ever!!

Premium price, lackluster value. Being a video gamer and an avid cyclist, my impressions is that Zwift wants to charge a premium price, like World of WarCraft, but fail to offer certain elements of online gaming that are commonplace. For example, a custom ride or game is not available to ride alone with your friends so you are stuck riding with everyone else in the virtual world and dealing with tracking them on the enormous list of riders nearby. Riding with friends (side by side) is very challenging and Zwift has failed to add a tether mode so groups can more easily stick together in the massive world of riders. They also need to add the ability for at least pc players to host worlds and rides for certain groups to ride together. For $15 a month, Zwift offers too few places to ride. I have seen it all already after only a couple months of membership. Again, other games offer massive worlds which take many hours to explore. In short Zwift is a novel idea and in some ways it is implemented in good ways (there wonder training regimens which a member can follow to improve) but the game is too one dimensional as a game. Some days I just want to ride (play)alone or with a buddy, if they can do that since Halo 1, why hasn’t it happened in Zwift yet?? As soon as I can start riding outside, I’ll save the $15 a month and cancel.

Incredible potential. I bought this app along with a wahoo kickr snap to ride with my friends from across the country. So far the app has shown to be a very strong training tool and alternative to outdoor cycling. This isn’t designed to be a forza quality graphics game so don’t expect that. It is pretty accurate when polling stats from any connected devices and rarely has bugs with timing. A few things worth noting… The app has crashed on me a few times, losing all data mid race and therefore not allowing my training statistics to realistically show progress. Uploading the completed activities to apps such as Strava frequently gives crazy unrealistic maps that run out into the ocean or don’t portray the real path taken. App occasionally has issues displaying live stats for wahoo cadence sensor. I don’t believe this is a device bug but the actual game software itself. With that being said, I highly recommend the app for the price and the possibilities to train and improve your riding abilities.

Back from the dead. Zwift has helped me come back from a horrible Tibia Plateau Fracture. I was an avid rider who thought riding was over. 2 years later I am in as good riding shape as I ever have been! I used to ride 68 miles daily (34 & 34) to work and back, which helped put the miles in my legs but left my wife constantly worried for my safety. After being run off the road a few times and losing two friends to being hit by cars, I gave up the commute. I turned to mtn biking. After my injury and a year of PT, I started to Zwift. I love it! The workouts are great! Group rides, racing & Tour de Zwift are awesome, but so is the fact that I can jump on anytime and just ride. I can be a loner or social anytime, day or night. My vO2 max is back up to 52 and I feel stronger everyday. The best part of Zwift (if the above doesn’t seem to be enough) is that it is completely safe! I don’t miss riding outside on roads, at all! No rain, no dogs & most importantly, no texting drivers! No worries for my bride and family! So, sprint, push it (if you like), dig deep or go for a fun base or recovery ride. Zwift offers endless rides, routes and workouts (or create your own). Do it all in the safety of your climate controlled environment. It is great training, great riding and great fun! Go Zwift!

Got charged for free trial a day early. I tried the free trial of this app and canceled it a day before the app said my trial expired but was charged anyway. I sent a message to customer service and never got a reply. I wanted to like this app and bought wahoo sensors for my spin bike so I can watch but even though my wahoo app instantly recognizes the sensors, the wahoo and companion app almost never does and when it does easily disconnects. I was only able to get it to work 2-3 times in the entire week of the free trial. I spent 40-50 min trying to connect it every time I tried to ride, which is longer than a workout would have been. Very disappointed both in the app and the service. It’s extremely clumsy using this and now I’ve paid $15 for an app that doesn’t work- trying to “wake up” the sensors doesn’t work and there should be a way to control the main app while sitting on your bike by using the companion app. Seems like this works well for people with smart trainers but people relying on separate speed and cadence sensors will probably not be able to use it consistently enough.

Why does Swift make me ride harder?. Earlier this week, I managed the highest continuous output for the longest duration that I have done since I’ve been using Zwift. Why? Well as it turns out another rider, I believe it was M. Miller, was just ahead of me. If you don’t think you have a competitive spirit think again when you can’t bear the thought of letting them get away from you. The training sessions are good and introduced variation, which makes the time go better. Plus the people making the training sessions. Have an idea of what it takes to get better, I don’t. And another source of motivation is having other riders to challenge you to keep up with them, Primo!

Not consistent. I bought a Wahoo trainer a month and a half ago and was super excited to try Zwift. I did about 3 great rides, and then did a calibration and it completely changed my experience. My avatar would barely move, and as someone else shared in a review, going up a 5 & 6 degree hill I couldn’t get past 4mph and got passed by a runner. In the “real world” I am actually quite good at hills. The trainer started to read the landscape incorrectly and all the pedaling could not let me advance…very different from my first experience. I’ve contacted customer service who have been responsive, but also not solution based. They’ve suggested doing a Wahoo calibration (I did 3/4 to no avail), deleting and downloading the app again, and logging in from a different device. I deleted my account and canceled my registration. Ideally, I’d like to try again, but have a strong feeling it will “remember” my trainer and the internal error that it (zwift) created. I’ve done a TON of research the last few days, but I guess just had to read the reviews, as Zwift developers should too, to fix these inopportune and unfortunate experiences.

Perfect if you don’t plan on riding with friends. Zwift is fantastic when I ride by myself. There are a ton of courses to choose from with different elevations and distances. I’m pretty new to the biking world and I can already tell my climbing has gotten a lot better from riding with Zwift. But trying to set up a ride with others has just been a complete NIGHTMARE. I am using Zwift because it has the capability to ride with friends. I have set up ~5 meet ups with friends and I have NEVER been able to get the ride to start with everyone without problems. Our screens will all say that we are “in the meetup”, but we often can’t see each other, even if we select the stay together option. Today I did a ride with 3 other people. Everything was fine for the first several minutes, but midway through the ride Zwift sent me on a route much different than everyone else on the group. It still said I was in the meetup even though I was on a completely different part of the course than my group. Very strange and very frustrating. Hopefully they can fix some of the bugs with these meet ups. If not I may recommend looking for other services/apps.

Zwift running. My husband and I liked the idea of him riding while I run, both of us using Zwift for working out together. While the idea of Zwift running is a good one, the execution is not living up to my expectations based on what I have seen with the bikes. I have tried the original Milestone and the Milestone-turned-Zwift foot pods and neither is able to stay connected. The drop outs are so frequent and aggravating that on most of my treadmill runs, I end up turning the iPad off and just watching the little graphs built into my treadmill. It’s become a question of which is less annoying, the hit-and-miss function of Zwift for Runners, or the boredom of that little blip on the treadmill marking my progress.

Best video game ever!. If you want to call it that, I certainly do. Be prepared to sweat and have fun. I’ve been a road cyclist since my late teens, raced competitively and been on year-round training programs. This is the perfect app for that. At my age now, I don’t have the time or frankly the courage to ride at length on US roadways and Zwift imo is a fantastic substitute for that. I can tell you the responsiveness of the game as far as terrain, drafting, momentum etc is incredibly accurate. For me the experience is enhanced by having a large screen monitor (I used to use a projector!) and some floor LED lights for effect… makes it that much more fun. The in-game achievements are a nice reward to go after as well. Plus they always have so many organized events to take part in- or just explore on your own. Enjoy!

Fenced group rides unrealistic. Since Zwift has added the “fence” on group rides it’s difficult to recommend Zwift. For 6 months on Zwift I was delighted to do group rides. In order to discourage a few flyers from going off the front, group leaders asked for and got a fence which can be set for 5,10,or 15 seconds ahead of the leader. Cross the fence and your out of the ride. Leaders often yo-yo in the wattage, or get behind on hills while others have crested and must stop to wait or will bump into the fence. 15 seconds isn’t too bad on flat routes. But 5 and 10 are ridiculous on any route. It’s not a realistic group riding experience to have to ride bunched on a leader.

Failure to complete a simple task. I have ridden two separate rides, rode further than the required distance to earn a badge for completing each ride, and the game does not update to reflect the completion of each ride. As many other users have complained about this game, customer service was contacted, and they told me the same - that it was my equipments fault for not accurately tracking each ride. I did everything that ZWIFT recommended; delete the app, reinstall the app, logged back into the app / game, reset the trainer, did a spin down to ensure there were no issues, and the game still does not show the completion of a ride. ZWIFT customer support said that I lost connection to the internet, the game stopped functioning, or something else to pass the blame on for ZWIFTs failure. However, each time I rode, when I quit the ride, the map shows a complete ride on the course - if i would have lost internet, then there should have been something missing on the map. Complete failure on ZWIFTs part and totally unsat for them to blame failures on the end user.

Nice app, but….. I’ve been using Zwift for running for a couple of months now. I am now using it to train for a half marathon. I really like it. The workouts are challenging. However, sometimes my workout isn’t available for me to do when I am planning on running. For example, this morning I was planning on running my long 12 Mike run, but Zwift says my run isn’t available for two more hours. This has happened a few times. It’s very frustrating. On top of that, if I run on my own I can mark the run as complete, but Zwift won’t track it. So my mileage is off. It is a nice app though.

The most bang for your buck. I’ve been using Zwift since 2016 so seen a lot of changes, it has been an incredible evolution in a very short space of time. Where else do you get so many options to train with others from all over the world? Free rides, training sessions from the likes of GCN, PR challenges, crit races, time trials, missions, meet ups, fun social rides, clubs to join, new worlds and courses constantly added, guest appearance rides from the worlds best like Geraint Thomas and Spartacus, Alpe D’Huez and soon to be added Mont Ventoux. Gives me everything I could ever need for a small monthly fee while never having to leave my house. Ride on everyone!

Realism is pathetic. So I am rating this app 3 since we can’t rate half a star otherwise it would be 2 1/2. Been using this for 2 months so I’ve given it enough time. The good is that this is really the only app with avatars that ride or run alongside you that are the most realistic. What I don’t get is the differences in riders. I’m not sure what equipment or settings others have but when you are pedaling to the point you are going to fall off the bike and only generating 135 watts tops at 95 rpm and 20 mph tops and the rider next to you blows by you at the same or higher speed with a 250 watts and 50 rpm something is wrong. Going up hills with a 3-4 grade I slow to 3-4 mph. What’s demoralizing is someone will jog by you while your struggling to get up the hill. That is not realistic. Again I don’t know what equipment or settings others have but the disparity for me is too great. I just wish there was similar competitive app I could switch to.

Great way to get back on the saddle!. Moving to Montana I thought would yield great cycling opportunities, instead turned out the choice was to ride next to 80 mph traffic or ride on dirt paths. My road bike spent three years in hibernation and it has been thrilling to give it a second life - in the winter no less! Zwift has been an excellent way to challenge myself and get my legs used to long distances again. I do recommend blasting an uplifting cycling playlist to get in the groove. Elevation adjustments have been tricky to navigate with the trainer I have, but standing up seems to help. Also using clip on pedals makes a big difference.

Love this app - it’s fun and easy to use. I started on Zwift about two years ago as a cyclist. I bought a trainer specially having never tried the app which was a risky investment but was a great choice. I liove cycling on Zwift. I don’t feel safe on the road and I go further knowing only have top hop off the bike and I’m home. I had to give up cycling for the minute due to herniated disks (hoping to be back on the bike soon) so I bought a treadmill and started running with Zwift. I love it! I’ve never really enjoyed running before but the Zwift environment makes it enjoyable- i ran 65 miles this month! Training plans are good. I have no issues with app stability (using IPad). When you start it is hard to understand how it all fits together / there is the Zwift app (where you do the activity) but also the companion app where you organize everything - took me a while to make sense of that- but once you get going it’s excellent.

Great motivator for indoor training. Back in the day, I used to pop in a “Spinervals” CD or a movie and suffer through some time on my trainer through sheer force of will. Now, I have to make myself take rest days from my indoor trainer. Zwifting won’t replace outdoor riding for me, but when the weather or traffic are too oppressive, it can’t be beat. I Zwifted my way through the Pandemic, took a break for awhile, and recently came back to it when the weather turned wet and cold where I live. There are more routes, many bug fixes, and plenty of people to ride and race with.

Problem (Pay attention). So, I think most people can agree that this is not a reliable app. First off, any spin-down people might do has a high probability of freezing or being completely inaccurate. Second off, I can be doing a normal ride and I make sure I have turned off ERG so theres no extra resistance than needed. Third off! Every time I ride something disconnects either because I have two smart trainers, theres an update, or something just all around not working. I randomly get resistance on a 0- hill and even in the negatives. My app constantly freezes and has bluetooth disconnections and I can’t stress it enough. It’s highly un-reliable and can’t even comprehend simple physics. The fact that it’s powered off of watts is inaccurate and not precise. Consider physics. Also incorporating fun and working out is like going to a business meeting with kids. They don’t blend! If your trying to be “serious” then maybe consider reading some reviews.

Incredible Virtual Fitness Platform. I am amazed with zwift as a platform. Prior to zwift an indoor workout of 60 minutes was a boring slog. Now 60 minutes goes by in a breeze. Setup: I use zwift on Apple TV 4k. I ride on e-motion rollers from inside ride using a powertap with BLE for power and cadence. I never have connection issues between the powertap and Apple TV. For heart rate I use Apple Watch paired with the zwift companion app. This works well most of the time. Occasionally there are pairing issues between the Apple watch and the companion app. Zwift has enabled me to commit to fitness in a way that I have not been able to do in quite a few years. I'm losing weight, getting fit again, and I am having fun while doing it!

Works OK but with some quirks.. I used Zwift last winter with a runpod and Apple Watch and that worked OK. Sometimes, the run pod would lose its Bluetooth connection to the iPhone and my avatar would stop running. So this year, I started using the watch for calories, HR and cadence. Oddly, Zwift will report my time, calories, HR just fine. But my distance is reported in the Apple Fitness+ app as 0 ft. Also, the speed reported to Zwift by my apple watch while I am on the treadmill keeps fluctuating, so my avatar will slow or stop for a few seconds, then run real fast, then stop again; over and over. Maybe there could be a way in the Zwift app to average out my speed so the avatar moves at a steady pace, as I am? Lastly, I suspect this is an Apple issue, but the speed reported is consistently slightly slower than that reported by my treadmill (6.2 mi/hr vs. 6.5), which is no showstopper but is really annoying.

Excellent cycling app. I have read a lot of the reviews and I honestly have not had any of the connection problems. At first, I attempted to stream from my phone to the TV but it was significantly delayed so I bought the Apple 4K and downloaded the app directly on the TV and no problems ever since. I use a Wahoo Kickr core trainer and a Wahoo armband HR monitor and I have never had connection issues. I love this app so much so that I get accused of having agoraphobia! My son, the gamer, feels the graphics are rudimentary compared to his video games so perhaps that is an issue that can be addressed. Also, there are times that my avatar will literally ride right thru someone which is unsettling and obviously not realistic. Overall, this app has changed the way I ride. You could never get me on a trainer for an hour prior to Zwift. Now, I often opt for the trainer rather than going outside!

Zwift Ignores Customers. Zwift staff are too busy regurgitating talking points that they are “working on game features” and silencing longtime loyal customers raising questions in forums about priorities to actually make meaningful progress on bug fixes and enhancements. The community of riders is the product- something Zwift has never seemed to truly understand. It probably doesn’t help that most of the staff remaining after recent layoffs have been at Zwift far less time than the average customer has been a subscriber. The company doesn’t seem to value customer loyalty nor the free feedback frequently provided to improve the core experience. Without the community of riders, Zwift would be little more than cartoony graphics of Pace Partners making inane and repetitive comments. Zwift isn’t going to fix long standing bugs or make progress towards common feature requests until the community takes action. What we need is a day (or month) without Zwift- when customers choose not to use the service- to call attention to why we the customer matter. The first virtual world, Jarvis Island, was released as an invite-only beta product on September 30, 2014. On that day we should show Zwift what their product would be if the community stayed away.

3 Star. As far as when Zwift works, I would always give it a 5 star rating. However, getting zwift to work is always such a struggle. I have refrained from complaining for a long time, but I can’t hold back anymore as it is hard for me to be able to use the app every single time I try. The calibration freezes on the spin down, and sometimes I have to restart the app up to 10 times before it will complete to 0 MPH to complete (it usually freezes and stops at either 2 or 4 MPH, and will not complete) . Also, after the new update when I FINALLY did complete the spin down, I got on the map (Watopia) and started pedaling. When I started pedaling, all the sudden I was going 35 MPH, and it said my power output was 490 WATTS. I was barely spinning at a warmup pace, and no matter how many times I restarted/recalibrated it wouldn’t fix the power output error. Zwift has been such an amazing training tool, but it still feels like it’s in a test phase as far as development. Maybe instead of keeping on trying to give us new maps (we all want 24/7 watopia) try fixing all of the bugs the app has. Regardless of the issues I still LOVE the app and the program! I just want to be able to hop on and spin with ease!

Opens up a whole new option for getting on your bike.. I tentatively dipped my toes in to the whole world of virtual riding a while back. I’ve slowly gone from dumb to smart trainer, iPhone to iPad to pc and a big screen, it’s been a really fun evolution. One thing that hasn’t changed is my choice of app. I’ve tried a lot of others along the way but Zwift just seems to have that secret sauce when it comes to fun and usability. They seem to really have an eye for future content and functions, I appreciate that they are always trying to improve. Once I discovered group rides and races…there’s no going back. Thanks Zwift for letting me get more riding in to my busy schedule!

Complete Ignore of IPad Users. Zwift is a good indoor training option, but I have attempted to work with them on several issues that seem to only impact IPAD users. They are seemingly uninterested in trying to fix the issues and make the application work identical agnostic to the IT platform (Laptop, Phone, Tablet). For over two years there has been no attempt to add the “distance back” banners showing how far back in distance other riders are (time is on the rider ladder but...). Also, with Laptop apparently you do not have to exit the game to start a new event. With IPAD, you still have to save out of the game each event. Why does it have to be different? Finally, why not make the keys in the IPAD/Tablet function like a laptop.

It’s ok. But there’s nothing better.. Decent exercise app, for the most part. Never experienced any issues with connectivity, and the workout plans are great. Intro music amazing. Very happy. 4 stars because the UI and the UX is so bloody awful. All of the symbols and buttons are totally proprietary to Zwift, and Zwift doesn’t provide clear instructions for any of these symbols ... frowning toast symbol? Your guess is as good as mine. I get that being unique and having brand identity is important, but Zwift created its own universe of buttons and symbols and does a terrible job of explaining each one and how to use it You cant create custom routes, only custom workouts. Editing custom workouts on anything except a computer is really frustrating. Navigating in general is just difficult unless you have the Zwift Companion app which loses connection 9/10 workouts for me. Dashboard during free ride is extremely annoying. Anytime there’s a Zwift segment, 2 different screens pop up and begin feeding KOM info about the upcoming segment. It’s distracting and there doesn’t seem to be a way to remove. Overall for $15/mo I’m satisfied. But I’d be quick to try something else if it became available.

The most overly complicated system to get in a workout. Sorry, I’ve given this app enough chances to work and I’m just done with it. The —basic functionality— is just not there. I have a $1k saris h3 trainer and it refuses to work properly with it. Sometimes it works great. And then when you’re just in the mood to get in a workout, it will just refuse to connect to the trainer in ERG mode which is the whole reason I have the thing. Seriously Zwift....I do not care how many virtual worlds you have. Make the thing work and work reliably. You’ve lost a customer here and I just can’t possibly ever not steer people away from this app. It is just too frustrating. Why do I have to “bridge” my BT connection for trainer, HR monitor, and cadence sensor across the Zwift companion? Is three BT connections -really- that difficult to manage on the Apple TV? My guess is not, but you just want to have a reason to make us install another app. Again. Stay away from this app, at least if you have a saris h3. For whatever reason they just can’t make it work right with it.

Train all year. In northern climates, an indoor trainer is necessary in the winter. In southern climates, there are many summer days when riding outside is too miserable to enjoy. No matter where you live, scheduling conflicts, distracted drivers, dogs, and unpredictable weather can easily derail training progress. Zwift — WITH A SMART TRAINER — keeps indoor training productive, engaging, entertaining, social .. and so much more. Whether you’re free riding in one of the many worlds, or following a structured workout provided by Zwift, or following a training program, riding with a friend or trying to advance in the game .. Zwift has something for everyone. It’s helped me eliminate “excuses” during Ironman training .. having a bike I can hop on first thing or last thing, tired and yawning to start or whether it’s the highlight of my day .. I’ve been able to get stronger on hills, improve endurance, and see gains .. I ride a lot outside now too but it’s awesome to have something to engage me indoors. If you only have a basic trainer, Zwift is just entertainment. Invest in a smart trainer and then come back to it. Because it’s really truly fun once you’re fully connected.

Latest update July 18th on iPhone. Was working perfectly (with an occasional minor issue) for the last year + until the update. Both my wife and I have had countless WiFi drops, Wahoo Kickr stops responding to grade changes etc. Complete disaster for us. I have an iPhone X and she uses an iPhone 8. Both having a terrible user experience since update. Deleted and reinstalled app, checked WiFi connection, did a spin down etc. Nothing is helping. Been zwifting since almost the beginning of Zwift, never had such a horrible user experience. Side note...I hear we are getting another crappy Richmond type course that nobody likes in exchange for a hefty price increase coming up for legacy users. For the record, the only reason people Zwift is for Watopia. Maybe we can get more worlds like that sometime instead of all these UCI course remakes?

NOT a true running app. Great cycling app!. When I started on Zwift, I absolutely loved it! Finally a workout video game; what a concept. But then after my trial period ended and I became a paid subscriber, I found that some of the features and functions began to wean. It first started when I was riding a race and got a message that I was riding at “superhuman” and “professional” speeds before wiping my results from the leaderboards. I was super annoyed with the first couple, but became enraged with the third and fourth after I recalibrated my equipment. Then came the running problems. First of all, Zwift should not advertise itself as a “running” app, because it has very little that runners can do compared to the cycling events. Aside from that, it quit syncing up with my Garmin Forerunner 945 all of a sudden. Even after several “uninstalls” and reinstalls of both Zwift and resetting my Garmin, it does not sync up still. So the app is completely useless when that happens. I am so disappointed, because I thought I found an app that would keep me working out basically for the rest of my days. However, I have canceled my membership and hope that another developer will come up with something that far exceeds that of Zwift. Goodbye, Zwift!

Needs updating. Lots like to rave on this and it’s intention is noble but I have issues that they spend more time on virtual than actual training. All the data dashboard while using is so secondary and too small and poorly laid out. There is lag in data transmission and it’s too hard to keep the watts and cadence from moving up/down inconsistently with your activity. They’ve got waaay to much going on screen and not focusing on training and technique. Trainer Road app does a far better job at this without all the virtual world distraction. It’s nice but I want training as the priority not Watopia! Lastly they don’t offer and customer support at all via phone. It’s fake chat and when you exhaust that you can send an email and wait. It does not offer you receipts either on your purchase.

They Should Be Glad There Are No Competitors. When Zwift works it’s great. The problem is that it works about 50% of the time, with most of the issues occurring during mass events. Contact customer support you say? Expect a return message many days later blaming your equipment: turn your modem off, update the app (there is no auto update despite being updated on a near weekly basis), and there’s a problem with the Bluetooth. They never take credit for issues. The funny thing is this is the only app that has problems, so blaming my equipment solidifies the problem is with them. Zwift should be pleased no competitor is out there. When it works the app is a lot of fun, but the anxiety of climbing on a bike and being unsure it will work makes me wish something dependable would come along. I’m writing this after the third app crash in two ride attempts. Surely that is not considered dependable.

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Frustrating!. The concept is fantastic and when it works this game is great. Unfortunately the experience is let down by a multitude of bugs and non-existent customer support. The most frustrating is constant issues with the simulated gradient resistant on your smart trainer not syncing with the gradient on the app. Numerous users have described in detail on the Zwift forums. Zwift are yet to respond on a fix months later…..

Update mercy. Great app, but its so annoying that every time there is an update i cannot ride until the app is updated. There should be an option to update later or in background so when i get to my trainer in morning the app update does not prevent me from exercising. Instead the update can sometimes cause a long wait in my otherwise tight morning schedule. Very frustrating. It’s a massive update and I’m going to miss my ride this morning because of this.

Awesome Zwift. Ride, race, explore the different worlds or join a plan (or an event) to improve certain aspects or your riding ie. strength, cadence, endurance etc. Find friends or make new friends cycling along. Absolutely love it and would encourage everyone to give it a go. Thanks Zwift.😀🚴‍♀️👍

Glitches. A good exercise game overall just some glitches like when you end a race and check results the game crashes and if you are on a route and you change direction it ends the route.

Weekly updates and apply tv remote. Honestly stop with the mandatory updates. Just let me run off the old system. I just want to jump on and ride not wait ten mins on a WEEKLY basis for your app to load. I know pre-program the “zwift muckabout” time into my getting ready time. Oh and for the LOVE OF GOD sort the Apple TV experience out. It’s dire. So fire. Oh so dire. AND YOU KNOW IT.

No respect towards their users. The developer almost explicitly show an enormous amount of disrespect towards their users, consider the following: - The app doesn’t let you to start your workout until you download their new 2.6Gb update. There is no way to skip, you have to cancel your workout and wait until the update is downloaded. Now consider how this might impact your users who don’t live in areas with fast and cheap internet. How do these updates impact them? - The game is lagging on both - 2019 MacBook Pro, and the latest IPad Pro. I’m struggling to understand how this is possible. But now consider your users who try to use Zwift on cheaper devices. What is their user experience like? - The connection between Apple Watch and the game just randomly interrupts and it stops recording your heart rate. Rumour is told, the only way to fix this is to buy a dedicate heart rate monitor. How does this impact your users? The list goes on and on.

Can’t see what’s Going On. I love Zwift but the iOS app is disappointing. On a phone, it would be better to break up the screen a bit so I can swipe between screens and actually be able to see what’s going on. Just wanted to use the app to pop into the garage and set things up before tomorrow’s ride but could not navigate the tiny icons. Desktop is the way to go for me until this becomes a bit more user friendly.

I cannot recommend this game enough. This game has become such a positive in my life. It keeps me motivated and I keep coming back for more. There’s always something new in the game to try. It’s a real challenge

Really enjoying the experience, average power soon?. What are your thoughts on displaying average power, better metric for riding steady state as I would in a triathlon, cheers m

Quality let’s it down. Zwift is a great app and has the community to back it so at the core of riding experience it has it right. They need to get on top of quality however - issues with Apple TV and Wahoo, sync issues, general Bluetooth, pack dynamics, confusing UI since beta all let this down from 5 stars. Use it yes, be vocal on wanting improvements however

Completely broken. I use Zwift to record indoor cycling to Strava. For the past two weeks I finish a ride, it goes to the upload screen, the animation freezes and it goes back to the main menu without recording my ride anywhere. Yes they are longer than 2km, and 20 minutes or more. What’s the point if it doesn’t work??

Too many updates for things you’ll never notice. Good app but hate being ready to ride then have to wait for an update that makes next to no difference to your experience most of the time. Very frustrating!

Potentially Great, Reality Ordinary. This app has the potential to be a great training tool, but in reality it ends up fairly ordinary. For a paid subscription, I would expect to be able to select various locations, not just various courses in one location. I also found that the Bluetooth drops out regularly which makes for disappointing results over a distance. I use the same connection with other apps and never have a problem, and found that Zwift drops out at the same point in a course every time (I did a 10 lap circuit and found it dropped at the same points each lap).

Love the new interface. I’ve been a member for more than 3 years and have been crying out for something closer to what you are doing now. The old interface made it hard to find training programs and search for events. Also now sorting courses by duration and effort, distance etc is useful. It was quite a big and surprising jump, but I’m all for it; on the road with you as you iron out the bumps!

Zwift crashes constantly. Great app when it’s working as it should, as soon as I get a message or try to use a power up during events it freezes. Hoping they can fix this

If you are listening Zwift peeps. Let me start by saying how much I love this game/experience. When I looked at the price I thought wait, how much? but then after using it for a couple of weeks now I can say that I am hooked. It is the experience that keeps unfolding the more you use it, I haven’t even scratched the surface of its potential so will keep on riding on. If Zwift people are reading the feedback which I’m sure you are, please keep developing you are doing an incredible job, obviously as I keep using this app I suspect over the coming 6-12 months I’d love to see new worlds getting added to keep up the excitement.

Way too many updates, annoying in the extreme. Who can fault Zwift for the online community and virtual ride experience? What stops me from giving 5 stars is the excessive number of updates which is utterly ridiculous. All I want is the freedom to jump on my trainer and go for a ride on a whim. Not too much to ask right? It feels like barely a fortnight goes by without a lengthy app update leaving me standing around waiting for minutes. TBH when that happens I give up and ride outside.

Price. What!!!! Gone from $10 per month to $20. If in my business I increased my prices by 100% then I’m pretty sure it wouldn’t take to long for my business to close. Something else will come along, it always happens

Game changer for indoor training. I’ve been using indoor cycle trainers for the last 20+ years when the weather dictated I need to train indoors, since using Zwift I have definitely noticed the intensity and enjoyment increase remarkably! My wife even commented that she’s never seen me train that hard indoors! Love Zwift, just need more time to train, less working👍🏼

The best all rounder!. I only joined in 2022 however it seems Zwift has made plenty of progress in the last 12 months. I’ve tried other platforms and each have pro’s and con’s. I always come back to Zwift as it has the best all round features. I would like to see more in-game metrics during a ride not afterwards. Price might be high but to me I’m getting a quality experience and beats going to stinky busy gyms.

Please bring back the workouts you got rid of with the update!!. I am so disappointed in the update which has claimed to organise workouts better - a while wealth of workouts are now missing! I only use an iPad so I can’t download the files (and shouldn’t have to), and there were so many workouts that I loved which have no disappeared. Yes some are in the plans, which we have to now enroll in, to access, (disagree with this too) but they were so much more accessible from “all workouts”. This is enough for me to quit Zwift and try another app so I will be doing this if this change isn’t reversed.

Great game; buggy app. Zwift is a great virtual world experience but let down by a buggy app. Pairing an Apple Watch is a chore and often will not work at all. Or it will work for a bit and then drop out. And I have given up on the companion app entirely. The main Zwift app itself has weird quirks not present in the PC version (why do I need to start a ride to visit the garage?) Finally, it will occasionally crash on login for no good reason.

Reconsider this app if you plan to use this on an Apple TV 4K. The in game experience is magic. Am a newb at virtual riding and have had limited use of other similar apps. But I find this really entertaining and makes in-home training much more enjoyable. Riding around Central Park from your lounge room in Australia is fun, lets face it. But, before committing to $21 a month ($AUD), be aware there is a serious bug with the interface between the Apple TV remote control and your Apple TV 4K device when using the Apple TV Zwift app. Navigating around the app with it is a woeful experience to say the least and forget about scrolling long lists. From what I can see in various fora this bug has been around since at least 2018 and still has not been fixed. Very disappointing for an app that costs this much. So for now I just use the ipad app and simply mirror the screen to my large TV. So not as happy as I should be for $252 a year. This is my personal experience but is commensurate with significant numbers of other users in zwift related fora. YMMV of course.

Amazing fitness app. It really makes safe indoor training possible. It takes the boredom out of the train. Races are amazing for people who’s access to irl races is limited

Totally addicted. This is such the perfect way for work out for busy parents. I do look forward to once the kids are in bed and I can hop onto a social ride with people which also pushes me so much more than riding myself. I think there’s something for everyone whether you at a serious cycler for a slow poke like me that appreciates the games and badges and social element to keep me motivated. Ride on!

Zwift. I love it, have been using it for about 10months now, at home(Australia )with kicker and at work (offshore Africa) on Wattbike, I have a foot pod for running treadmill at work and home . It has worked like a dream, would like more places to run

Disruptive constant updates. The constant updates where you cannot use the app is taking away from this. A 60 min workout turns into 45 min workout because swift wants to update and you can’t use it without updating. Every few months would be fine. Every few days means they are continuing patching their own bugs at our inconvenience

Login Issues. After using it 4 times without Zwift asking for login. I get ready for a race and turn Zwift on my registered apple tv to find out it wants my login 5 mins before a race. Dont understand why does it think I sold my apple tv to someone? Still waiting 15min for password reset email. I’ll think twice about usung this again. Stop blocking the use of the app with unnecessary password checks on apple tv Zwift. People are waiting to ride with me and you delayed it. Disappointing.

Brilliant unless you live outside of the US. Eric!! Sort this out, honestly this is ridiculous NA represents 400m out of 8B people. Sorry your programmers need help with the math! They cant even manage Miles and KMs!!! Be brave like you used to be. Zwift is a fantastic tool to help people lose weight and be amazing. But it’s also toxic because of cheating and some of that is down to you and the the gamification of your dream.

Avoiding fixing an issue. We have been trying to stop a payment for 3 years of this app. Unused after a trial and unable to login due to issue with login details with an email address missing m from .com. Zwift are now playing an avoidance game, will update when resolved.

Easy on the Updates!. Have been using Zwift for over a year now and can’t fault the app for training,riding, racing and global connectivity. The three starts is due to the updates which are starting to become so frequent as to be frustrating. I understand updates are needed but the amount of updates experienced at the moment is bordering on ridiculous. It seems like Zwift needs continual patches please figure out a way to do this maybe a bi monthly maintenance instead.

Interface is still clunky and VERY touchy. I love Zwift, but there a few annoying aspects to the starting screens. Despite the latest interface, it’s still not intuitive and when using an Apple TV remote it is extremely difficult to perform small movements in your selection. As an enhancement idea, I think it would be great if your avatar had the cadence recommended by the training program when performing a workout and there isn’t a cadence sensor linked to Zwift. It can be difficult to judge the suggested cadence, but if you could follow the avatar that would be very handy

Recent Updates Disappoint. This was good up until a month or so ago. The menu structure was changed so that it takes much longer to find the rides you want. They need to spend their energy to expand the number of rides rather than messing up the front end.

Doesn’t work on IPad Pro. Current version doesn’t work on new iPad Pro - disappointed to say the least.

Take so long to finish update. When you get ready to jump on the bike start ride, you had been notice you need to update new vision and can’t do later. Every time the update is take for long time. That’s very annoying. The game and ride community is excellent but would be great to fix this annoying issue.

Absolute hassle. Every 6 months or so I think let’s go to Zwift but then you go through the absolute DRAMA of trying to join. Absolutely ridiculous in this day and age. But……they take the subscription fee 5sec after you press the join button without access. Laughable absolutely disgraceful

Great App (when it’s working). I love the freedom Zwift offers of riding indoors when the weather is bad outside. I would love even more if they would test their updates before releasing them. I have an iOS device and after the latest update I am having real issues with resistance/power calibration.

So many long standing bugs and poor UX. If you subscribe do it through the zwift app because you’re in for a world of pain if you try via apple subscriptions. It just doesn’t work. Also other issues like I can’t turn on/off erg mode from my mobile, but can from my iPad. Authentication needs a major overhaul too. Customer support don’t appear to care. These have been long standing issues. The app itself when working is great, and through volume of users is the best offering for races and joint activities. Given all the issues though it’s worth checking out Wahoo’s offering too.

Very good. Great app, but what would be best is being able to race against my own avatars prior events. Other platforms you can do this (on one I can think if it is all you can do) and you are racing against a group of your own past rides ensuring you are getting faster than yourself, which lets face it is the real competition. Every event you do it’s different riders, many of which shouldn’t even be in your division. If you could do rides against your own past ride it would be an epic app!

Totally addictive. Addictive, fun, intuitive. Something for everyone. Races, group rides, workouts, social rides and much more. Never looked back.

Found a new passion. After a shoulder injury due to a bike crash I needed something to maintain fitness. This has allowed me to improve my muscle tone and it’s triggered a passion for sprints. Love them! The scenery is great, variety of courses, training plans and races. If you can’t get out to ride, this is great alternative

Recent update has killed the app on latest iOS. Since the update a week ago, we’ve been unable to log into the app. Three people in the house have the same issues, with various iPhone models, and running different IOS, so can’t be a phone or IOS issue... Have tried to reinstall app. Weirdly it works when you power up the new installed app, but once you’re out of it and want to go back in, the same issue happens. Can’t wait to actually ride again.

Zwiftaholic. This has been a godsend during lockdown. There’s so much going on that it keeps it varied. Love it! Racing, social rides with great clubs, in game pacers (new). The gamification is great fun also.....I will get that Tron bike!!!! I’ve also had the pleasure of dealing with some of the gozwiftausnz crew and not only do they have a great product but Wes and the team are a great bunch too! Ride on!

You endure it’s many problems because there isn’t anything really comparable. Its fundamentals work quite well, and it succeeds because it has this huge community already captured, but the price is high and the user interface so far beneath that expense. Basic stuff too, like not being optimised for different screens, so data is impossible to read when you’re running it from anything other than a large TV; no display of distance remaining in the course you’ve picked; lead in distances that are undeclared, so you can’t estimate how long a ride should take - if I had open time frames, I’d be on a real bike; being unable to change certain settings without actually being on a ride - annoying in itself, but also absurd, because if I actually wanted to ride, I’m not there to fiddle in menus... there’s lots more, and they’re all just annoying, but they add into a giant unsatisfactory ache.

Poor Connections. Unstable pairing. I’m new to Zwift after using the Tacx app, needless to say I’m very disappointed. The app hardly connects with my Tacx Flux 2 smart trainer. And when it finally does it does not have the cadence correct therefore my cycle is not true. Also I have endless connection problems with it trying to connect to the internet even though I’m right by the modem. Bluetooth drop outs happen frequently! I have no other obstructions near my set up with the advice from the zwift team. I love the concept of zwift and when working is great! But when it's time for a long ride on a Saturday morning starting at 5am and it doesn't want to connect, oh there's a problem with the account, network problems, and this goes on for an hour! This is what happens! So frustrated to say the least!

Zwift overall. Zwift has failed at multiple levels - what it promises and what it delivers has a huge gap - there is far too many tech issues the customer service is appalling when u add that to the fact that seasoned riders need to wait an eternity to unlock levels despite a hefty monthly payment it makes it a total waste of time - Garmin computer can talk to your smart trainer and u can do an indoor workout with planned power efforts -I have just cancelled zwift - May be they have too many subscribers already!

Expensive but a fun reliable app. 22 dollars a month is expensive.. I love how there’s always constant events every hour and the animation is pleasing. Would love to see more clothing attire and bikes/ wheels added, the more the better :)

Mostly great. Mostly great app. And appreciate the ongoing improvements and courses. Could use: - detailed breakdowns of activity. These semi-available in Strava, but nonsense that it’s not available in system. - Post race details - Better navigation options in training plans. Tough to see what’s ahead.

They’re getting lazy. Thanks to COVID It’s been an absolutely massive year for Zwift in terms of new subscriptions and what have we seen? Not much. Subscriptions are still priced on the high side and the available rides haven’t changed either. The only addition of note has been Mont Ventoux and you can only access that a couple of times a month! Lift your game Zwift. You’re getting overpriced and boring!

Please update. I love this app & get so much out of it however, I’m sick of clicking on the app & not being able to access it the first time. Each time I have to click the app again before it will take me to the login screen. Please check this out. Also a couple of times the app has shut down without saving my ride. Very frustrating especially when you’ve just ridden for well over an hour!

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Glitchy. Ridiculous amount of updates required that do not complete on the first download attempt ever. Extremely frustrating. Reached out for an explanation, awaiting response.

Fix Apple Watch heart rate. Great app but every ride I spend the first 10 minutes trying to get my Watch to pair for heart rate. Suddenly it connects and then usually works fine for the rest of the ride

apple tv training plan. wow. there really should be a better way to just pick up your current plan without all the clicks.

Coffee Break feature. It stopped worrying 3 versions ago. Still not fixed in update list.

Good app, but fix the Bluetooth problem. Since the new update, once my bike connect to the app Bluetooth is flashing on and off.. don’t let me used the app… at the second I closed the app, my bike stop resetting… Tried with Apple TV and iPhone : results is the same.. tried an other biking app, my bike works perfectly!

Had to unfortunately stop. I was really enjoying it. But, started to get double billed. When you spend so much time of your life on hold , checking your bills and writing to see why you’ve been billed extra it’s just better to stop

Run pod battery. Hello I got my pod last month and changed the battery 3 times and now it’s blinking red and it will not allow me to run

Worst app!. Always requires updates and takes forever to load 👎

#1. Absolutely the best way to stay fit indoors.

Stop with so many updates!!!. I run the app off my computer. Regular updates are very annoying as they take time. It always happens before s ride and I have to wait and wait to the point I don’t have time to fit in my ride. It’s also very glitchy after updates. Every week updates are too many. So many updates make the app inconvenient. Bad.

Not working. I cant connect the app with my iphone or ipad. I tried everything and its still not working :(

Entraînement. Nous avons découvert les entraînements Zwift Academy. C’est tellement hot! On améliore notre performance en suivant le guide tout au long de la séance. Le guide nous mets au défi et nous pousse à nous dépasser. C’est vraiment magique! Des progrès assurés! Go go go ! 🚴‍♀️

Au quotidien. Belle façon de se motiver Toutefois j’ai de la difficulté à me retrouver dans les graphiques, vélo avec roues surlignees?..? Échanges de textes Ride on etc…

Problème d’abonnement. Prélèvement par mois passe mais accès seulement sur essais

Amazing. Amazing for cyclists. I’ve never been more motivated. Never used it for running. Highly recommend. Please fix Apple Watch pairing issues for heart rate.

Zwift racing. Super fun and challenging

Scenery. The only thing missing is realistic scenery.

No support for runners. I’m not sure why Zwift goes so hard for bikers but does next to nothing for runners. We’re willing to pay if it means we could get treadmill auto incline and some biker free routes.

Should’ve signed up a long time ago !!. Never been so motivated. Don’t have to depend on the weather anymore to be able to train, not to mention winter. Love the guided workouts, the many maps. It’s quite realistic and so much fun. Would love the ability to “star” or bookmark a workout for later

Best fitness in your living room!. Ever since I started Zwifting, my fitness has grown by leaps and bounds! This is the best thing that happened to me!

Needs more singletrack. It’s been great doing Dirt Destroyer and Singletrack Slayer to stay in shape over winter for mountain biking. Will we ever see more mtb programs and(or) another self-steer single track trail like Repack Ridge? Please?

Fantastic!. This App has been a great tool to get the maximum out of my spin cycle and the support is unparalleled. 5 stars for sure

Garbage. Too many glitches

Very good, except…. Excellent, except for Apple Watch pairing that needs to be fixed.

Only one user per monthly subscription. Kinda silly I think to have an app that doesn’t allow your wife to ride periodically without her having her own $19/month account. No family plan. I’d recommend looking elsewhere if you have multiple users. Great app for a single person though.

Awesome. Zwift is a great way to lift your spirits, especially during winter months. I use it all year round fir the training sessions and FTP tests. Worth every penny. Works well in conjunction with Strava.

Lost power regulary. Since 3 years I use zwift with tacx t2240 with my iPad Pro. Last 3 month, that is a pain. I lost connection with the tacx But, if I check the Bluetooth connection in my iPad and it is still connected . I had no problems I tried to clear the cache of my iPad, still not stable I got that bug since the 3 last version On some forum, several person has the same bug

Loving it but..... Absolutly LOVE this app! Seen a lot of result and it good quality. Only defult is that there it always take me a eternity to conect because there is always probleme. Over all I would still rate this app a 4 stars out of 5 because of it many benift.

Most fun on a bike since I was a teenager. Just about to hit 12,000 km in 3 years. It’s still fun because you are riding with real people and can always find someone at your level. My favourite activity is to have a go at the sprints. Way safer on Zwift then with the idiots behind the wheel in real life.

Spinning in an other dimension. Adding so much fun to the cave ! Let’s ride :)

Glitchy unreliable app. Stalls, crashes, forced updates at start of workout. Bad user experience

Outdated and awful. The worst UX and clueless customer support. If only zwift would put as much money into thier product as they put in thier marketing.

Difficulté pour la connectivité. Depuis quelques temps, mon Wahoo kickr a beaucoup de difficultés à connecter avec Swift … je paye dans le vide :/

5 star all the way.. Best riding platform out there. Endless workouts and a ton of routes. The racing is fantastic too. The Zwift team is also very fast to respond. By the time I notice any little (very very little) issue, somebody has already complained and they’ve addressed it in the next update. (Eg of what I'm talking about is something like your avatars visual cadence doesn’t perfectly match your actual cadence on the bike. Small deal stuff). Way to go Zwift team keep up the good work. It’s very obvious you have top notch staff on your team.

Conection probleme. There is always something wrong whit conection.

Was good until the menu stopped working. Tapping bottom of screen doesn’t bring up the tool bar anymore so I can’t adjust the erg.

Customer support. Zwift needs new customer support. They do not help it’s all automated and your answers will never be answered. Infuriating.

Double charging me. The company has been double charging me and when I discovered this they asked me to send screenshots of the charges. I have done this multiple times. Every time I follow up they ask again to send screen shots and attach my follow up email but remove the portion of the email trail that shows I sent the screenshots! They are intentionally duping me. I will be complaining to Apple as well.

Can’t pair. It paired a few times during trial mode than I purchased thinking it’s would be awesome. Unable to pair since then. Lost $$

Quality. Awesome

Créer un entraînement. Pas capable de créer des entraînements avec IOS( iPhone, Apple TV, etc.)

Bugged app. Keep calm, let’s go for $20/month buged software

*THE* MMO for indoor cycling. Quite simply, there isn’t anything like Zwift. It’s THE definitive MMO game for indoor cycling. It has its fair share of quirks, bugs, and UI/UX oddities but once you get over them, it offers a great experience that gamifies cycling. Running the Companion App on a smartphone in conjunction with the main app is STRONGLY recommended - it adds a tonne of in-game functionality. Note: I’ve run Zwift on a laptop, iPad, phone, and AppleTV. iPad and AppleTV win for ease of use and reliability.

Zwift. Les entraînements en groupe nous amènent à aller plus loin, plus vite et plus longtemps 💪

Buzz Kill. Zwift monitors our conversations and flags users if we swear or use innuendos. They will then ban us from participating for a week if we continue to make jokes they deem inappropriate. I am all for eliminating hate speech, but this censorship is about taking the fun away from good friends who are joking around. I find it deplorable that zwift does not allow us to talk freely amoungst each other. Do better Zwift! As a ride leader I have seen the power of fun banter to lift each others spirits in a dark time. Please don’t kill our buzz.

Heartbeat on Apple watch does not work. The HBM is super buggy and most of the times doesn’t work. Fix it!

Doesn’t Work. It logged me in once, then eventually I was able to ride for about 30 seconds. I noticed my friend was riding via my companion app so I tried to leave and ride with her. After that the app crashed and it took me an hour to successfully log back in, then it didn’t show my friend in my friend list, so I tried to join a paced ride, at which point the app went to a “loading atopic” screen and completely stopped responding. Then it crashed and I gave up trying to log in again, as even that stopped working. My only regret is 0 stars isn’t an option. I should have spent my morning doing anything else.

Connection to trainer. Would be nice to be able to get on and just ride rather than fiddle around endlessly trying to connect to the trainer. Even though the app seems to always need another update, this issue has yet to be corrected.

Apple Watch no longer supported for heart rate. Zwift states that their platform works with Apple Watch to record heart rate. Currently this is not true. I am a new user with an Apple Watch Ultra. I’ve not been able to use my watch to record my heart rate due to major pairing problems. Did some research and reached out to Zwift about this problem. Here is the response I received: “Official support for the Apple Watch has currently been discontinued due to unreliability resulting from the way Apple implement data sharing from the watch. “ Zwift, either address this issue with Apple Watch or remove all the information in the app description indicating that the Apple Watch is comparable with Zwift. I’m hoping that Zwift can resolve this issue immediately. So that thousands of its users can use their Apple Watch again as a heart rate monitor. Failure to do so may result in many users looking to other cycling platforms that ARE computable with Apple Watch to record heart rate for training purposes.

Bad connectivity with wahoo. Terrible connectivity. They need to improve their Bluetooth stack. I had to interrupts my training.

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It’s great!. I really enjoy Zwift so does my husband and we wouldn’t be without it! Our son gets a free membership through ours and often asks to go on it. Yes it can after a while get a little dull, but that’s why it’s for using as well as getting outdoors. I’ve really enjoyed cycling with a colleague in another State and the women’s events. I’m doing a training plan at the moment, which Is keeping me interested. Yes it occasionally takes a little patience to connect sometimes and it has dropped out on me when riding. It’s not perfect but what is, it’s a great addition to my cycling routine.

The HUD. At first I was a bit overwhelmed by all the information the display throughs at you. But once my brain was able to determine what’s most important, the iconography, and how to navigate the screen, it’s pretty close to perfect. Plus, all of that ended up being a distraction so that long and/or difficult rides zip by. Unlike simple stationary bikes. At first I thought earning badges and new gear was sort of silly. Now, a month later, I’m working to get a new bike frame for my avatar. Very motivating and addicting in a good way.

Cool concept but has issues. Once in a ride, the app is awesome. Getting there can't be very frustrating though. They need to make it so you can access your profile outside of the actual ride. This would cut down on slowness for changing basic things. The graphic portion/rides should be something you enter into from a home screen, not something that is constantly on. When I create workouts on my computer they don't appear on my phone app and creating workouts on a phone is painstaking.

Makes time training indoors fun, efficient, and engaging!. Seriously, it’s got to be legit if it’s made me bike 6000 miles indoors and run 500 miles on a treadmill in the past 15 months. App is generally very stable, as long as your device stays connected to your network. Paired with the Companion app you’ve got a pretty fun way to workout and engage with thousands of other crazies choosing to work out instead of sitting idly on their butts! This app dominates my weekly screen time report. And I’m ok with that!

5 stars if a few little things were changed.. I’ve loved Zwifting. Been a great way to get in and stay in shape when outside riding isn’t available. I wish they would give you the ability to see the full map of your route after picking the route. Several times I’ve forgotten which one I picked and how much further I had to go. Also wish when the option to change course popped up it would give an icon of which one keeps you on the route you picked. Little things but would improve quality of life. Otherwise I’ve really enjoyed it.

Great Apple Integration. Over two years on Zwift and loving it. Now riding is safe and fun anytime of the day or night. The group rides vary a lot but there is something for every rider - fast or slow, Clydesdale or Athena. Races are very realistic as you are actually riding with real people from all over the world, many of whom have become friends. My only reason for no five stars is the lack of tools for ride leaders to control those who fly off the front of the group but even that is real to outdoor riding as well. Let group leaders evict these poor sports or blackball them from specific group rides. Great app and loving the new courses!

Amazing Biking App. This app has been a game changer for me. We got this after getting our Bowflex C6 bike for some occasional rides in addition to the gym. After about a month of doing this 5-6 days we’ve canceled our expensive gym memberships and are burning about 2-3x the calories because the game milestones and community keep you pedaling. Highlights: $15/month flat. No micro-transactions Frequent updates with additional routes and unlocks Options for self paced or scheduled events Social community is great in chats Group rides available 24/7 with robo pacers Monthly events for unlocks Leveling up keeps you engaged Stats tracked as Weekly, monthly, and All-Time Tons of diversity in countries Large world with many routes Lots of mini worlds based on real world settings This app has surpassed expectations and I look forward to being a part of it while it continues to grow!!

Good Software, Annoying Updates. I’d like to use this software more but unfortunately there are constant updates. I log in to ride once a week or so and there is a 30% chance an update will be required. This derails my ride and usually makes me do other exercises. Developers if you can see this, please hear one customers voice: stop forcing updates so frequently. Do bigger batches of updates less frequently so your customers can use the product they paid for! Stop blocking us!

Zwift is fun, would be awesome with some minor changes. I find Zwift fun. A couple of long needed improvements to make it awesome: 1. Let riders see their levels and challenges status in the Companion App, or at least without having to start a ride. 2. For sprints and KoMs, have an option to see your personal best at the start and all the way through so you can race against your times 3. Provide a few more hair colors and head coverings so it is easier to find your avatar in the back. I have purple hair IRL and would like to share it with my avatar.

Review from 5 min new user. I wonder what User testing is like for this app. Especially a brand new user not familiar with the app. I got frustrated with it in 5 min. The app is trying to give you guidance on how to use it while taking you on a first ride. It is not a bad idea but the font is so so small that I can’t see anything they are trying to tell me. So I have to slow down my biking and get unreasonably close to the phone screen to see what it says. It is incredibly frustrating. I do not know what else this app does but I can’t get past introduction. To calibrate my review, I can see very well up close and don’t require reading glasses to read the smallest fonts.

Thank You. I was involved in a horrific accident about 2 years ago while training for a TT. A car hit me from the side which left me in critical condition with life threatening injuries. As soon as I was able to get on the bike to rehab, I started riding on Zwift and haven’t stopped. I’m not sure if I’ll ever go back on the road because I have to think about the risks and my family. But I sincerely want to thank everyone at Zwift for keeping my passion alive.

Good Once Riding UI and Basic Features Missing. I use Zwift almost daily and enjoy the actual working out. However, the UI is farcically bad and there is no support for creating custome workouts on iOS or Apple TV. So if I want to make one, I have to open up the PC, create the workout, and good it will have updated in Apple TV. Often, it hasn’t and I waste 10-20 minutes fiddling with the PC until it eventually, and mysteriously, shows up on Apple TV. And requiring users to go past the pausing screen to create a workout is completely baffling. Just let me go straight to workout creation from the main menu.

Great Concept - Bad App. I use the app a lot and will continue to do so because the idea is cool. But this is a seriously terrible app design. It makes no sense in layout, nothing is where you think it should be. The maps and graphics are counterintuitive and actually really hard to understand. Want to see how you’re doing in a challenge? Well you have to be in the middle of a ride to see that. Can’t check before or after a ride from a main menu. Why would you want to do that? And wait, there really is no main menu. Huh? Stuff like that all over the place on this app. Zwift, seriously, you have enough subscribers. Hire a professional developer and get the app right. Your idea deserves better execution than this.

Love it!!. I have been using Zwift since the end of December and love it! I have ridden almost 1700 miles on Zwift. I love using the workout plans in order to keep the rides engaging. I feel I have become a much stronger cyclist since working out on Zwift. I have never had a problem connecting to it. I mainly use Apple TV to access Zwift. I love the structure it adds to my riding. It would be nice if there were more carrots to chase, but improvements seem to happen every month so far. I gladly pay $15 a month for this app as I fee it adds that value to my health.

Good when it works. Zwift is pretty solid when it works. The routes are interesting there are plenty of workouts plans and group rides. However in my experience this past year I rarely get through a week without some sort of technical issue and that is far too often for something that costs $15 a month. The user interface is pretty rough and it is anything but simple to fully Utilize all of the features. Integration with other workout apps to import workouts is poor and if you want to use an Apple Watch as a heart rate monitor do not expect it to work even 50% of the time. I am constantly needing to delete and redownload the app becuase it will randomly stop using the ERG on my trainer in the middle of workouts even when it says it’s connected.

My first ride with Zwift was fun. The end.. After trying two Kinetic trainer configurations (wahoo cadence/speed and kinetic’s Bluetooth adaptor) and two different devices (iPhone 8+ and iPad 6) I canceled my subscription. The app does not stay connected to my devices. Imagine warming up and getting into the groove only to have your rider get off her bike while you’re breaking a sweat. So you pedal harder and she just sits there getting passed like she’s going backwards. I downloaded the Kinetic Health app and calibrated through that app. Did a ride and felt the effort and metrics were matching. I then dropped back into Zwift, tried to calibrate with the app multiple times and it kept timing out. In a Hail Mary attempt, I uninstalled and reinstalled the app and tried to ride again. My avatar is an idiot. Same drill....several minutes of cadence followed by her getting off the bike while my heart rate is around 155. The only upshot I got was knowing I burned xtra calories with the frustration and hostility I felt towards the app itself. If I wanted that kind of insanity, I’d pick up the phone and call my ex.

It was nice. Zwift was great until they started rolling out the new “upgraded” UI. I can live with the fact that I absolutely loathed the UI. What I can’t handle is the high school level rollout they did The new UI clearly had issues and removed features that were clearly mentioned by many users in the forums. Yet they continued to rollout the new interface without addressing any of the issues so now more people could deal with said issues and essentially a half useable UI. As of today they are going to roll it out to just about all English language users sans those with graphics cards or OSs that would hinder playability. So yea now everyone gets to Zwift with still kissing features, scaling issues, multiple clicks to do anything that used to take 2 clicks. Visit the forums before you bother. The very fact they continued to charge people over months during this debacle is pathetic. We deserve a refund for a minimum 2 months. I canceled my account due to this pathetic rollout. Peace out. Use trainer road or sufferfest.

Gamification is the ONLY thing they get right. Issues: 1. insufferable comments you can’t turn off from socially inept dads. This shows that dads across the world are the same. 2. Your avatar will make insane moves to avoid drafting properly and not run into people they can’t actually run into in the first place. 3. Game locking up and forgetting work you put in. They just started to auto remember like Microsoft office does 4. Way too expensive 5. Don’t use dirt cloud graphics if they’re going to slow down an iPad Pro from displaying properly.

Please focus on improving UX and reliability Zwift!. 4 stars for non-training rides / 1 star for training programs and stability Fun app for group rides and events. Super weak for serious training; there are much better and reliable apps out there. I’ve tried several times to use Zwift as a training platform and have yet to complete one. - the user design is confusing, backwards, and generally pretty bad - at times there is significant lag between onscreen direction and what’s actually happening on my smart trainer - ERG mysteriously fails and I have to gauge my effort with gearing versus the trainer doing its job (no, not the trainer’s problem and only happens on Zwift) - for events, I have to show up at a minimum of 10 minutes early to ensure that I’ve threaded the needle getting Companion app and Bluetooth all connected in the perfect sequence - Bluetooth drops periodically and if you are in an event you have to hammer to get back in your group; so forget about legit racing Congrats on your Series C fundraising, now please fix your stuff.

Cannot login for over 1 hour. Will not login to AppleTV I have tried everything. My internet is perfect but it says: Logged in but there are no roads to ride. Please check internet try again. So how does it say logged in but no internet? Doesn’t make sense. Really angry wasting my time like this. Now a week of this and Zwift has no support no response I am left spending nearly 30+ minutes every morning. Was working perfectly but Zwift keeps saying check my internet. Refuse any help or support for their glitchy servers. Very unprofessional! They don’t seem to care either way since they still bill me without issue. The only app that claims an issue with my 200mbps fiber internet with 9ms ping response.

Usually Worth the Bugs. The Zwift Run Pod is not up to snuff as a device to perform workouts with. At speeds that many people run intervals at (10 mph plus) it just does not work anymore at detecting those changes. 9.5 mph shows as 9.5 mph, 10 mph shows as 9.5 mph, 11 shows as 10, 12 shows as 9.9 — even with new calibration it seems running requires a 200 dollar pod which means I won’t run much on Zwift even during 10 degree days. Luckily the cycling portion has stabilized a bit and doesn’t crash as often as it used to on iOS. I have loved Zwift for cycling since the Beta days but I need a better experience with the increased price lately.

Would be great, if they fixed the Apple Watch bug. After trying a bunch of fitness apps I settled on Zwift as it seemed like the best one. Conceptually it’s great and when it works properly it is excellent. Unfortunately it comes loaded with bugs. It will lose pairing with my Apple Watch in the middle of a ride so I have to pause and try to reconnect which usually takes several attempts. And no, it’s nothing to do with the watch or iOS as it works perfectly doing Apple workouts. Also it hijacks my watch’s fitness app so that it won’t stop even when the workout is done. It’s a real shame. Seems like these would be fairly easy bugs to fix if they could be bothered trying.

Zwift a game changer. Been riding Zwift for a couple years now using various trainers and bikes. Always engaging. The addition of more courses, new bikes has been fantastic. One thing is Zwift requires a rock solid internet connection. Bluetooth seems to be the best way to connect to trainers and HR monitors. I have been using the Apple Watch with companion app for HR. The companion app is also excellent now with race results and other metrics. My current trainer is a TacX NEO 2 and I run at 100% trainer difficulty. So impressed with how well it tracks with outdoor riding with power, HR and resistance. Thank you Zwift for creating such a great training platform!

Don’t stare at the wall when you can have eye candy. This app has worked beautifully on my iPhone, iPad, and computer. I hardline to an old plasma in my basement and have a great work out every time. Tons of events including live races, social rides, workouts, and solo rides. Choose what fits your schedule and your level of riding. Mixed terrain, flat, or mountains. Lots of great visual eye candy to keep you know interested. I’ve seen some reviews of have some technical problems but I haven’t had any for the 9 months I’ve been using Zwift.

Makes me cycle more. I recently got a smart trainer to cycle during the winter and trialed Zwift. Have had a great time spending hours in the saddle, traveling around different places. The other users make the world dynamic and I enjoy the pre-set workouts. I also like being able to just go out by myself snd choose different terrain- flat, hilly, etc. it has kept me challenged and interested over my first 300+ miles. Look forward to continued use.

Gets the job done but graphics are terrible. You will get a great workout using this app with your smart trainer, if you don’t get bored of the late 90’s style game graphics. Zwift really needs to step their game up in the graphics department. Also they should add more realistic features of cycling like being able to coast more easily and not be dropped so fast in group settings. They also need to make the descents more realistic because there is far too much resistance especially on steep descents. If they can step their game up in those areas they will continue to hold the crown for virtual cycling, but if they don’t then I predict someone else will and take the crown.

New review. No true how others have “easy”to use. I’ve wasted 20 min and changed from computer to iPad . To have it not work. 30 min of workout time lost try trying repair everything. Extremely unsatisfactory. 2 stars only because when it works it’s actually good. So from a 60 min work out to 15 min sprint due to issues. I use a I pad 2 and Mac mini and iPhone 14 all upto date. And daily I have a ritual of unplug replug in the trainer to pair. I’m using Zwifts own hub trainer. The irony is when I first got it it paired perfectly every time then I was out side for the season now back to indoor and problems with pair every time I use it.

Great program, needs to be more reliable. I love this training program. It has made me much faster and has me hitting the road and trails in mid-season form in April! Love it! The occasional bugs are easy to figure out, the most common and frustrating one is the power meter in ERG mode giving too little or too much resistance. This almost always occurs after I haven’t used it for a while and am trying to squeeze a ride in with limited time! AAAAGGHHHH!!! Makes my head explode. However, overall a very good app, has changed training indoors tremendously.

My new winter escape. In previous years I was either outside or Sufferfest. Fell off the wagon (onto the couch) for a while but now I’m back. Zwift is a nice, new (for me) habit. Upgraded my trainer to a Tacx Flux 2 and it added a new level of fun. Now my shifting is in reaction to the road, not to simulate the road. Subtle difference but appreciated. Zwift has been very easy to use and worked with my garmin watch as a heart rate sensor, pedals as power meters and now the tacx as a controllable platform.

Update causing trouble. Zwift was working perfectly for me before but now I can’t do anything. I tried a run and my avatar kept starting and stopping for no reason. I went back and tried to make sure that my cadence was properly synced and no matter what speed I run the app won’t detect my speed. I’ve run at speed and even faster to see if I would be able to properly sync but no luck! Please fix this! This was my favorite app by far but now it’s virtually useless.

My exercise of choice. About 5 years ago I had a cycling accident and I’d told my wife if that happened I’d quit riding on the road. So now I do Zwift with the Wahoo Kickr. I’m 75 years old and it helps me to maintain cardiovascular fitness. I spend part of the year in Florida and part in Northern CA near the coast. I have a set up in both places and ride about 70 minutes each time. I don’t do group rides as they usually don’t coordinate with my schedule. I listen to audio books as I ride. I tried several other apps with the Kickr but have settled on Zwift. I use the iPad app for my rides either on the Wahoo table or airplayed to an Apple TV. Very rarely do I have any technical problems. Lately I have been confused by one thing: what does the notification flag on the iOS app stand for. Its gone from 1 to 5 over the past few weeks and I can’t find anything that seems to correlate. Ride ons? Store options or new bikes and uniforms? That mystery aside I’m happy with the incentive to keep fit.

Seriously fun and fit. Living on the south shore, MA Riding outdoors is not an option for me starting in October as I dislike the cold. And my good friends and I enjoy long distance events in the summer so getting in miles over the winter is a must and Zwift is perfect from the training plans to just going for ride. And with the group ride feature we can all ride together and choose to ride just us so we have the road all to ourselves.

Used To Be Great—Spoiled By “Improvements”. I’ve been Zwifting for a year and have reached Level 25 (highest in the package). When I first started the Zwift “worlds” offered routes that varied considerably in difficulty and that was ideal for those of us who don’t climb mountains on our bike club rides. The past two “worlds” that have been released now force everyone to do very high difficulty routes (much higher than I’d do in real life) regardless of the route selected. Watopia, London, and Richmond are very good, the new worlds—Innsbruck and New York are simply awful. Hope the developers can get their mojo back soon and understand that most of their subscribers are mere mortals who want to ride normal terrain. This doesn’t look like a tough fix to me—get busy folk!!

Doesn’t work anymore. It won’t pair with my treadmill since the most recent update! Please fix this! EDIT: I noticed other reviewers are saying that the app won’t connect with their Sole Treadmill post-update, and I wanted to add that my treadmill is a True, so the problem is more universal than just a connectivity issue with one brand of treadmill. Additionally, I was able to connect Zwift on another device where I had not yet updated the app (before the update became mandatory), so it is, in fact, an issue with this faulty update rather than with my treadmill. This is incredibly frustrating, as I have been running with Zwift for about a year now and I never had problems with it before. Again, please fix this issue ASAP; I will not remove my 1-star review before then.

Enjoy app and new lands. I was looking through recent reviews and almost all were negative. My experience is completely different. Both myself and my wife enjoy Zwift and how it keeps us engaged during winter and time crunched seasons. Does it have a few glitches, sure but most if not all software runs into trouble. For me it’s about the overall experience. Keep up the development work. For reference I use Neo 2T running app on iPhone screen mirrored to Samsung smart TV.

This app changed my life. I started riding later in life, 40 and doing it for 15 years now. The time commitment, traffic, and darkness all kept me inconsistent and under a couple thousand miles a year. Zwift got me above 4,000 and as high as 5,500. The Tours and segments make me work much harder and I can do it more often. Use Zwift Companion for event and Zwift Powr for races. I’m healthier, safer, and happier. Get a nice $1000 smart trainer, set up in front of a big screen with a big tower fan and mat for the sweat, and bring a drink, you’ll enjoy it.

A lot of Bugs to Work Out. If you are using Apple TV and the Mobile Link, just recognize that there are a lot of bugs. Zwift is a great concept, but they seem to rush enhancements to the detriment of the riders. Documentation isn’t that good, and support acts like every bug reported is news to them, while there are a lot of comments about those issues and bugs on their website from users. If you can deal with all that, go for it. If you don’t want to spend most of your ride troubleshooting connections, connect via a computer instead of the sloppy TV OS and iOS apps. Update. Still buggy. They don’t test their releases. App won’t even start today after their update this week.

Easy, fun, no issues in several years. My husband and I both have used Zwift for several years. He uses it for cycling, I use it for walking/running. There is an occasional glitch, but the majority of the time it works just fine! I even use Zwift outdoors for my IRL walks, loads up quickly and tracks all my miles with data from my iPhone. HR connects easily to my Apple Watch. We both enjoy Zwift. I would like them to add more running badges, but I’m happy with the app as is.

Fun when there aren’t bugs. Having fun using the app with the Zwift hub but I’m having a recurring bug during at least the Fondo training plan. If I take a break during a recovery step (colored grey and 105W for my power). When I start pedaling agin the ERG doesn’t compensate until the step ends I.e. max effort (300W) for up to minutes. I’ve stopped during other steps and continued without issues so not sure why it only affects recovery. To get around this I’ll stop around 30 seconds left then only need max effort for like 5 more seconds to finish the step.

Trainer interface. The app and trainer are not communicating well making this a very frustrating experience. Zwift is the Only app doing this as i have tested it with all your competitors. I’ve written numberous emails and submitted multiple tickets with no help or response. I’m a pro Xterra triathlete and I cannot have this occurring. Please help or I’ll be forced to cancel and move on. I’ve been trying to give you all the benefit of the doubt for the last 1.5 months as I know the usage has become exponential. But my patience is start to wear. I do not want to cancel but it’s becoming to only solution with no help in resolution of these issues. Thank you Barret

WORKOUT PLANS NEED WORK maps/routes the only useful thing. Their workout plans are not ln demand. They set some arbitrary schedule that you have to follow in order to access the workouts. For example, I am on the east coast and can’t access morning workouts until after 9AM EST. Not sure if they realize that people work and we are paying them for convenience? I have contacted Zwift customer service a couple times about this. This is a concern for many for some time. They have done nothing about it… disappointing to say the least. I gave them a last message today, but will likely use one of the many other services available going forward.

Better than staring at a wall.... Works relatively well but dropouts with the Apple Watch can be a bit annoying. I also really wish they would allow you to choose which course to ride. It’s been on the wishlist for a long time. I also had a lost connection after an hour of riding and lost an hours worth of data working toward a challenge. I don’t understand why they can’t add that back into your account, especially if you have the fit file. Hopefully that can be rectified soon. Frustrating, but only has happened once to me so far.

This app is awful!. This app is so bad, one wonders if the people at Zwift actually use it themselves. Their video for connecting a third party app uses outdated software so the menus they claim are there aren’t really there. The interface is very confusing for new users (I assume the developers use it so much they think it’s intuitive which it definitely is not). Getting around in the app isn’t clear and finding settings is a chore. In addition they make the assumption that you’re only there to ride, not make any changes to settings. (For what it’s worth, their Apple TV app isn’t any better. Once you get to the ride portion you can’t make any inputs at all with the apple remote). Come on guys, you can do better than this.

Apple TV app needs some help. First off I want to say that I love this platform. Has changed indoor changing forever. Honestly not sure if it is an issue with the kickr or Zwift but when using the Apple TV and then mobile link for the Bluetooth connecting, there is no feedback to the kickr most of the time. When just using the app on the iPhone and mirroring to the Apple TV there is no issue. Would love to be able to use zwift to its full potential by using the Apple TV and the mobile link, but it seems like connecting is difficult. Thanks developers for your hard work in making this a great platform.

BT Drops with Saris H3. I upgraded my Saris H2 to the H3 just prior to Christmas and have had significant issues with Zwift dropping the Bluetooth signal in mid ride / workout. It’s gotten quite ridiculous as the signal drops on at least 60% of my rides. All firmware on the trainer and Zwift software are up to date - the app’s instability is maddening. When it works I absolutely love it (as much as you can like riding indoors) there is a wide selection of training programs, group rides, and the ability to “meet up” with a buddy is a sweet feature. Three stars is the best I can do with the app’s instability - shame because it can be a lot of fun when it works.

I don’t know what to say. Seriously like seriously. This thing is getting more glitching and glitching. And another note route that doesn’t complete. Today we did a route called Ocean lava Cliffside loop. This is one of the new ones and this thing is messed up already! 😤When we do the meet-up. We enter late. I was not the only one glitching like I was not glitching. But my family was glitching. first of all when my family enters Zwift. First of all my mom and dad, we’re like floating in the air when they enter watopia. And now after that they shrink. Sorry I’m talking weird I am talking to the program I don’t know what to say those just A bunch of glitches that I don’t how to explain. Please fix it I know you got a fix it. Because we didn’t get Route complete. I was the only one to get route complete. so please fix it thank you

TGFZ. I have been riding and racing for over thirty years and have been Zwifting since the beta days and I now can say I don’t ‘dread winter any longer. I now am retired in NC, for milder winters, yet still ride Zwift on the days when the weather or daylight is marginal. Now though I ride in the summer too when the real feel gets over 100 and it’s just too hot (I have gotten less tolerant to the extremes beyond 65-70 degrees as I have aged, 🤫) My feeling is why ride if it’s not a complete pleasure. Further I have meet people from all over the world on Zwift that I now count as friends and several of whom I have now met and ridden with IRL. Very cool.

Cannot get it to work for more than 3 seconds. I really, really don’t want to leave this unfavorable review, but I’ve been trying to use the iPhone Zwift app all morning. It hangs up within 3 seconds of clicking RIDE. It won’t even WATCH for more than 3 seconds before hanging up. It becomes totally unresponsive. Tech support responded quickly, but said they can’t help me, they don’t know why I’m having the issue. I have an iPhone X, but it’s supposed to be compatible, no problem. I’ve rebooted the phone, deleted and reinstalled the app; same results. Zwift appears to work on the computer, but my computer doesn’t have Ant or Bluetooth. So I’m stuck. And Zwift seems to have quit responding to my requests for help. I’m at a loss, can’t use my new trainer with Zwift. If there’s ever a resolution, I’ll modify or leave a new review.

An Out of this world experience!. Love it! Have been a competitive cyclist for 4 years I work full time and have a family with two kiddos. I have heard some good and bad things about zwift from others so I was hesitant to try it. I am pleased to say it’s litterly my favorite app ever! I have been Zwifting for two months now and am so impressed by the quality of the game and the quality of work out I get while Zwifting. Thank you creators of zwift! This is a game changer for my training and my family! Love this app!

Does one thing well, a lot of things wrong. Ability to ride on a map, connected, with resistance and other controls in place is great. It stops there. No idea where majority of revenues are going, especially with a massive uptick given 2010. I see updates about temp maps and new socks, but major features not being evolved. Please please please: 1. Let me turn off zwifters nearby UI and the annoying messages. Why do I care to read someone else’s group convo. Distracting and useless. 2. If I choose a route, show me current route name I’m on and percentage progress to completion. In general the gamification side of zwift is half baked and needs a lot of attention to make it sticky as drive users to want to complete more rides and routes 3. Fix the Apple TV app: random times I’ll have zero volume at startup on the app, the control with Apple remote is awful, UI is super slow - just needs a lot of attention Lots of potential here but the zwift dev teams backlog is way out of priority order.