Providers: EBT, Mobile Banking App Reviews

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I wanna love it but…. I use to have this app for years it was the best thing EVER so convenient and kept me up to date on my info. But since a lot of the EBT card scamming has been happening the start of 2024. I’ve been told by my local office that this app was NOT associated with them and because people use apps like this you have to enter personal info and that’s how 90% of the time people get there benefits stolen. So I was giving there official app to download but it’s nothing like this one witch I just loved having available on my phone. But I’m so scared of having my info or benefits stolen that I definitely don’t wanna risk it. So from here on out I sadly have to delete the app 😓 but please be aware of those “EBT APPS” that are not officially registered with the government you definitely don’t wanna risk something you can not afford to get stolen.

Great app for a great program. I’ve recently faced some major life challenges, some of which I conquered and others that admittedly knocked me down and out. I’ve never thought I’d need public assistance, so when life led me down a path from successful self employed business man to homeless with zero income and the hoards of people who always sought to be near me have all but vanished, it left me in a very dark place. I say all that because it helped me to appreciate the help provided by the state, and efforts to provide this help in an easy as possible way with things like this app. Going from homeless and hungry to just homeless, hey make glass is half full! The assistance provided food, which in turn provides an overall content feeling allowing a more peaceful and hopeful mind. The app just made all this that much better, by allowing you to check balance, history or purchases, as well as tips for saving and job opportunities too. It’s map of participating retailers and vendors is invaluable and I’ve never waited more than a few seconds for the app to update its information (in the few instances that it wasn’t already updated when I logged in). This may be the longest review of the app with saying the least about the actual app, but the state and county officials and workers that made this all possible need some kudos from time to time too. So thank you! Your work is appreciated. -Ryan, native Californian and humanitarian

E.F. So far so good I can’t complain about it. It’s convenient for me when I have to know what Is on my Ebt account I just don’t like how Human Resources plays with my account they are never on time with my payment and they approve my cash assistance, but didn’t activate it until after seven months later, because they thought that they were some sort of misunderstanding with my identity and I never received the money back. I receive the food stamps, four months after making my case, which also didn’t make much sense and I was in the shelter so that money could’ve been saved for my apartment at least first months rent and then I would’ve already been working Donna deserve extra money for their mistakes?

Password. Only reason I gave a 1 star review bc it is constantly saying my password is wrong, when attempting to reset the password it says my answers is wrong which I know they are not, it says to call the number on the back of the card, when calling the number the representatives tell me they can not reset my password they have no access to that, however that is the only way to reset the password when they say the security questions is wrong. It's just a ongoing loop and it's aggravating. The app was great before it locked me out and now I am not able to get back in the account bc the state reps that answer questions regarding the card says they have no access and the app will not allow to change anything since it is saying the security questions are wrong. It's just aggravating completely. Fix this glitch and I will rate a 5 star.

BEST EVER!!. I absolutely LOVE this app!! I use it all the time! I haven’t called my card in yrs! If I want to know the balance of my cash or my food stamps I just pull up my app real quick and it tells me in an instant rather than having to pull my card out, call the number, punch in that long card number, wait for the recording to say everything, then tell me what my balances are! This tells me instantly faster than you can snap your fingers! It’s especially great when I’m getting low and I get to the cash register and I’m not sure if I have enough food stamps, I just whip out my phone, pull it up real quick, then I can let the cashier know if there’s a balance on it less than what I’m purchasing. It’s so convenient! It also has tons of AMAZING offers all the time for all sorts of things! Phone plans, coupons, jobs, anything you can think of! If you don’t have this then you definitely NEED to get this like yesterday! This is one app that is a MUST HAVE on your phone!

Don’t lose your password & expect help. This app is horrible. It could be great if it ever worked correctly. It never updates, it is always two weeks behind. Recently, I forgot my password as my old device was lost. I tried to reset the password on my new device to login. I entered all required information and it is telling me that the security answer is wrong. How can it be wrong when I’m the one who created the question and answered it to begin with? It then gives me a 1-888 number to call for help. None of the options help you with a password issue or an issue of them not accepting your correctly answered security question. If you press “0” to try and get a live human to speak with, the automated voice “doesn’t recognize the number”. I can’t login, I can’t get help logging in so I guess I’m deleting the app.

Add security alerts. Many people have been getting robbed of their SNAP benefits recently including me. I got hit twice with over $700 worth of benefits taken of my card. I know it isn’t the apps fault but it would be useful if the app had alerts that we could activate so we notice when someone uses our card somewhere or if a large amount is charged to the card. The day that may card was used I didn’t check the app at all because I only check it once in a while when I am not sure what my balance is but the people who were able to use my card used it about 10 times at different stores. If I would’ve of gotten some type of alert on any of the transactions I could’ve stopped it in time before they took so much money out. I just think it would be very useful to prevent some fraudulent transactions.

Like it used to love it having some issues past 3 days. So I am got hard time to remember balance and stuff and always have phone handy do was. Ice to have app but now I can’t get my balance for past 3 days it won’t update my amount info and money has been added and used from card had to call number for info on how much cuz app wouldn’t load says i am logged in but won’t load info says can’t get my states info right now try back later do I been trying for 3 days now and just not working I hope this gets fixed only dropped to 3 stars cuz of this other wise would keep it at 5 stairs also love that gives u coupons and shows jobs in the area and gives info on how and were u can find help for few things . Please fix this app I really loved to be able to use it

Great Service!. This app is an absolute must have if you get any kind of government food stamps! It’s interface is completely user friendly and you can see your balance/ updated balance with the touch of the button. All your information is stored securely and I have never had any issues regarding these things! If you get foood stamps I would HIGHLY recommend giving this app a go. Do away with the old crappy way of having to call your local 1 800 number and then type in your 17 digit card number only for it to say “I’m sorry, I didn’t get that…..” This app is reliable and safe. I will stand behind that statement bc this is the real easy deal!

FANTASTIC APP!!. I just want to say THANK YOU for creating this app!! This is HANDS DOWN the most helpful app I have! Before when trying to check my balance before shopping sometimes the phone number on the back of the card would work-sometimes not. That would stink when trying to go get groceries and not be able to check my balance. Those days are long gone now thanks to this app!! Thank you so so much!! Also-I would not have known about the extra amount put on my card a couple weeks ago if I didn’t have this app. I did not get the letter telling me about those until TODAY! So they would have been on there all this time and me not even know and I am now in a position that I need now more than I have EVER needed them trying to feed 5 children,so again I thank you!!

FOOD STAMP AND UNEMPLOYMENT $$ TRACKER. Wowwww! So I’ve been using FreshEBT since I’ve had foodstamps which is going to be 4 years I think now lol and let me telllll you. It tells me when ima get my cash and foodstamps and updates with welfare. It’s not like the actual HRA app that you can scan documents and etc .. you can only see your information from your card without having to call, you also get a lot of coupons from supper markets near your area . Like I love stop & shop and they have so many coupons for them!!! So I recently filed for unemployment because of covid-19 and let me tellll you lmaoo. You can actually see your weekly claim on FRESHEBT! You just have to go to “add account “ which I never knew and you can add your unemployment or your wic for parents . So wow I actually really loveeee and appreciate this app!! Lol recommended to all my friends ♥️♥️🥴🤞🏻🧘🏼

I love this app.. I hate when I’m in a rush and needing to find out what my ebt food balance is and I’m unable to find my last receipt. Having to call my card on multiple occasions to get my balance can be a hassle at times. I don’t have the greatest memory so I find myself calling to find out my balance on a regular basis. Now that I have the ebt fresh app on my phone it has saved me allot of time and frustration. I am so glad someone told me about the ebt fresh app. I recommend it to so many people. So thank you for making it so easy to check my ebt fresh app balance without having to make a phone call. I also love that I can see my last purchases and what I’ve spent. Thank you EBT FRESH..

Providers is Better Than Great!. Providers offers so many benefits to help in many different ways that is very useful for people who need assistance when you have a limited amount of funding. They are very understanding, super helpful and take care of their clients. A couple of months ago, I had an issue with several fraudulent charges. I called Providers and was immediately connected with a very nice female agent. I explained about the charges I did not authorize, nor have anything to do with them. They immediately reversed them without having to be grilled a million questions and wait for approval before reversing the charges, like all the other bank or debit card companies do. Finally, a company that is on my side; and, doesn't tell me they won’t reverse it unless I prove I didn’t make the charges! Thank you, Providers! They truly stand up to their name which makes them better than great!

Ease of use and security. This app is very useful to me. Makes things a lot faster when I need to know my balance. All I have to do is open the app, and my balance is there. No dialing numbers and choosing options or listening to any irrelevant information. Simple and to the point. I have not had to change my password at all. The only reason an app would lock you out , is for security measures, because after multiple tries it thinks you are someone else trying to get into the account . If you have issues logging in , it could be a simple typographical error , such as a wrong letter or number on the keyboard . There is no app or software that will let you use the same password multiple times; that is a security feature . Security features keep our information from being stolen and keep us from being the victim of identity theft or robbery.

Possible Fraud with Using This App. Texans SNAP benefits are being stolen and it seems that the only common denominator is the victims are users of this app. About two months ago, this app asked for the full login for the “Your Texas Benefits” website and shortly afterward this fraud began. Make your own conclusion. Update after developer’s response: It’s amazing that you state that you do not store the EBT account details as I didn’t have to re-enter login info each time I pulled up the app to view account balances or every time I updated the app. Seems like your app stored them somewhere in order to retain that login information. I will not be emailing you for additional assistance as we will not be using your app further. I will be filing complaints with Apple to investigate your app for fraud and with HHSC which is the state agency that handles the website for SNAP benefits that your app logs into to view account balances. Perhaps you lost API privileges and had to ask for full website login details because HHSC is onto y’all already. Not certain but they have every right to be. Either way but the local office has been asking other victims of this same type of fraud and they all have one common denomination: they all used your app. It may be a huge coincidence or if may be a huge scheme you may be employing. Either way, your app needs to be investigated to its fullest by Apple and by the State of Texas.

Great app for years. I have used this app for years and I have never had an issue. I can review my purchases and check my balance and it loads quickly. Everyone making reviews about how their money was stolen, it is NOT related to this app. That is going on through DSS end. I just was informed by my county office I have to have a new card now because “my card was compromised “, but I never had anything stolen from my card and still have a balance and only use my card at my bank atm which I’ve never had an issue with either. Nothing has been touched on my card and I guarantee once I get this new card they are forcing me to get, I will probably get my money stolen because the county sent out notices that everyone’s government provided medical insurance information was stolen including social security numbers. So I just want to point out it has nothing to do with this app and I trust this app over the new ebt edge app.

This app is awesome! ❤️. This app has helped me keep of my weekly spending habits and provides much needed coupons to help people especially during this COVID time! We are struggling as it is and it makes it so much hard when you’re already on disability for cancer and have some teenage kids like I do that are very expensive to feed! And a toddler! Thanks for the partners who are teaming up to help provide food during these troubled times we live in and thanks to app developers for everything provided in this app! If I could win maybe a 1000$ hold a contest or see if y’all can get donations to help disabled people like me with money to provide for my children and pay bills that’d be awesome! I pray y’all can figure out partnering with non profits to help us maybe win or just donate money to sick ppl with kids and ppl out of work! It’s a wish and prayer I know but COVID has caused so many ppl to be out of work etc....

Beware! DONT USE THIS APP!. I thought this app was good with all the features. I usually pull my cash out on the 1st to deposit in my bank account this was the first month I didn’t and I had my cash aide taken out at a bank I never use. While looking through my transactions since I’ve used this app I’ve had numerous attempts to take my money this month was the only success time since I didn’t pull my money out! Also my snap has been used numerous times. I’ve reported the fraud activity and gave this appt info. This is the only app I’ve ever used and now I’m a victim of fraud!!! DO NOT USE THIS APP! I know it might seem convenient. But the best thing to do is keep your receipts, call the ebt line to get balance updates and use your state website!! People will steal from anyone. Protect yourself and family don’t use this app.

The All-In-One Benefit App!. This is a great all-in-one app that handles our SSI and EBT benefits. The best part is Providers strives to get our sons SSI check as early as possible and sometimes up to nine days earlier than a regular bank account wire. It seems that they work well with state and federally funded organizations, not to mention job postings and local services that provide help in countless ways! With a complete in-app breakdown of when and where we spend both food and financial benefits, I would highly recommend it! I was reluctant at first but find myself relying on it as my main online financial institution! Get it for real, thanks Providers

Love the app. Not having to call or keep receipts or trying to guess-timate my remaining balance is a plus. My only issue is the “job” opportunities in your area section. I’m pretty sure most are scams. I tried clicking on one out of curiosity and that one was a scam. It was a work from home link. In the description it claimed there where many in my “local area”. Extra cash right? So I clicked it. Complete scam. Asking for you to pay money for your “supplies” that the “company” would ship you. You should NEVER have to send money to a company to PAY them to work for them. I haven’t tried anymore because you have to be extra careful when visiting sites these days. Scammers and hacking is at an all time high! Other than that I find the app very useful.

Scam Don’t Use This. Millions of us are getting our food stamps stolen and we all have one thing in common, we use this app. They store your information on this app. To get your food stamp balance you have to put in your food stamp card number when you first sign in to this app and sign up to this app. With that you put in the password, therefore they do store the information on their app. How else would millions of people get their food stamps stolen so easily without the government having any knowledge of it? Also I called the food stamp office and asked them about this app and they said that they do not have an app for checking food stamps or any balances. The social worker for food stamps told me do not use any apps that store your information or tells you what your balance is because they are all frauds. They stole $336 from my account. They can claim in all of these responses that they don’t do that, but they do. If you download this app they will steal everything from you. I take care of two disabled adults and they stole all of those two disabled adults food stamps. I actually had to sell my jewelry to the pawn shop to be able to buy these two disabled people food for the month. The people who created this app are still in your stuff and eating like Kings while disabled people practically starve. They should be ashamed of their self but we all know that greedy people like that have no shame.

WARNING! DELETE APP!THEY STEAL YOUR MONEY!. I received a message on the app to update my account. I trusted the app & updated my information. Then a few days later my card pin was changed & My account money was taken. There is no way to remove my personal information & they got my new card number without me updating after I had gotten a new replacement card from when they stole my money. I have message them like it stated on the app information to remove my information, personal data & I just received an automated response that doesn’t fix anything. PLEASE DO NOT USE THIS APP THEY WILL CLONE YOUR CARD & WIPE IT CLEAN. Now I’m struggling with my 4 kids with no food & diapers. This has never happened to me until I put my personal information in this app. It is disgusting what you guys are doing to us. I see I’m not the only one & wish I had read the reviews. My social worker told me to have my information deleted& don’t use this app or it can happen again. She said it is happening a lot & to many others. since I live in california it is the law that I can request to have my information & personal data collected to be removed but this app makes it impossible to do that & is braking the law. Please delete this app & try to delete your information & personal data so they can’t steal your benefits.

Food Stamps. Awaiting on them to Be resubmitted to my card they were taken from me. Wondering when they will Be put back. As I only have 34$ left hopefully they get put back onto my card Soon. Thank God because I need them I’m still upset over the Manner why someone would Steal Ftom ppl such as myself. Seniors shouldn’t be put in situations such as these but God will provide for me this I know and whomever stole them from me will Pay dearly. I’m still in the Bible God Will restore what’s mines back to me Providers is doing their part as well to restore my EBT back onto my card I’ll just have to wait it Out🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🌹

Only app for Oregon. This app is the only one Oregon has for ebt. To me it is the only one they need because of how good it is. It lets me stay updated on my purchases and let’s me see the deposits made. The only complaints I would have are we can’t report our cards stolen or lost threw the app we have to call the office but the app does provide the phone number you need to call which is better than nothing. I also wish we could lock our cards just in case our kid has it we can lock it after they are done spending the amount they were supposed to spend.

Providers bank card. I have never experienced such horrible experience with a bank and now just wish that I didn’t leave my bank to have this one. Their is no point to leave your bank just to have your bank attached to your EBT all in one app. I’m still in the middle of a transaction dispute from 6 weeks ago. My previous bank would have had that handled in 3 business days. Very unprofessional. Providers customer service has done absolutely nothing to help either. They just keep telling me that the dispute is still under investigation. The last I heard from them as a week ago when they told me that a supervisor would be calling me and that supervisor never called me. I don’t recommend banking with providers. And I don’t recommend their customer service support team either.

ib me, u do u. Great job, guys! Fast, responsive operation, and well put together. The extra info, links, and actually helpful “ads” make it seem like they aren’t ads at all. They are valid, timely and very helpful resources that can assist people in procuring affordable services and goods that are legit and much needed. The content goes well beyond gov’t sponsored apps and sites which only give basic and minimal info. This app shows that you guys actually do care about people in need and may be a bit down on their luck, and you do it with dignity and respect. Many kudos and I’m sure I’m one among many who is very appreciative of your time and effort in providing insightful, up-to-date and relative information and resources. Keep up the great work guys & gals! Much respect and appreciation!

⚠️⚠️ DO NOT USE THIS APP YOUR BENEFITS WILL GET STOLEN ⚠️⚠️. 🚩🚩🚩Do not use this app or download it! This app is not associated with the health and human services. Your ebt benefits will get stolen. My pin was changed and $1700 worth of benefits were stolen when i had my card in my possession. I live in Texas and transactions were in Florida. I canceled my card and card services issued me a new one, my new benefits were stolen before i even got my card in the mail. The second benefits $500 that were stolen were transactions in New York. My card was completely wiped out twice due to using this app. I’m praying my benefits are gonna be replaced after the investigation. Also hoping when my benefits post next month they don’t get wiped out again. Once you put your info into this app, they got all your information from when your benefits are posted, they can change your pin and know your replacement card number before you even get your card. THIS APP IS A SCAM🚩🚩🚩🚩

AMAZING SERVICE IN EVERY WAY!!!. Thank you so much CalFresh!!! I would not make it through this time easily without you! Every level of this organization is stellar! The website I simple, large, readable print, not at all confusing, and really very thoughtfully ushers you through the short, encouraging process. Then the text and email service is very helpful and thoughtful as well. The app is simple and informative and the website is great. And finally, the folks who call to walk you through any finishing touches they need as well as the people at the place where you pick up your EBT card are incredibly friendly, warm and eager to help—I really can’t say enough about how stunned I was at the simplicity of this incredibly important program. In contrast to the Unemployment Insurance website during this pandemic, it’s heads and shoulders above in its sophistication and ease. So impressed!!! Thank you again!!

Convenience. Because I'm a person who has destroyed my phone not intentionally tho 🤣😂🤣😂 I can barely hear when making or taking phone calls so this app is the best thing that has ever happened to me I can still handle and conduct me and the families business check my account whenever I need to without making one phone call I do have one suggestion tho since we got the extra cards for the kids for their lunch money can there be a way that we can and the card to our account so we can see it too that would be awesome other that that everything is great.

Thank you for this!. This app is incredible we are a family of 7. It is so hard to keep track of how much you spent every time you go to the grocery store. I would try to save receipts and highlight things to keep organized but with all my kids and my ADHD it always felt impossible to achieve. I was always running out of our food stamps early every month. This app makes it so easy to Keep track of everything in the convenience of a nap. Then there’s this huge bonus that I never expected the app offers coupons that you can use at stores discounts that you can use it museums all these benefits I knew nothing about for my family and it’s all shown to you on this app. I am so grateful for whoever in the government came up with this app. Truly a blessing. Our summer might be a little different now thanks to this app. I highly recommend it for anyone receiving EBT benefits as not only will this allow you to maximize your benefits but you would be surprised about everything they have in here to help you along the way. They even have a job search with everything you can imagine if it is something you are looking for. Thanks again.

Makes it so much easier to access this app!. I am known for running to the grocery store and not checking my balance before I go in. This app is so convenient and is accurate never the less. I think it’s amazing that the providers app helps provide the information some may not have access to or have the privilege of being informed with the assistance out there. This app is actually an app that doesn’t have ads, doesn’t have anything to gain by helping you and doesn’t make you jump hoops to find out your balance or spending history. I’d give it 100 stars because of the purpose it serves.

Better than my local bank!. I love this bank they don’t try to hold onto your deposit for as long as they can they give it to you as soon as they get it which is what I think they should do my local bank has it sitting so they claim it as theirs for as long as they can, and then they’ll give it to me to me that’s greedy. If you have it, give it how can one place give it early and the other one not because you’re choosing not to. As for speaking to them about a fraud case, our definition isn’t quite the same, regardless of using my card at a certain place to only find out a month later that it was used again at that place that’s still to me is fraud. I never authorize the second use am I right?they say you gave them your card yeah for something else not ongoing anyway that’s just my check I do have to say my hat is tipped to them. Thank you.

AMAZING, honestly.. This app AMAZING. No exaggeration! but I loveeee it, being a young mom and still learning, needing help gets even easier with this app. It have so many different opportunities to help your life in helpful ways, keep up with you Ebt purchase, help financially maintain your budgets, help with kids, free movie apps, free pets helpings. Just SO much more things and I think it’s the sweetest thing ever, love when I’m being helped. Love having a app like this to help me & my family. #1 app to me and I would definitely recommend to just about anybody. I hope this app stays forever. Very easy to understand and very convenient! 1000 stars

Used to be my favorite app, but it's been broken for months. Updated review: I used to use this app every single day. I live in PA and I use an iPhone 5S running 10.2.1 and it hasn't been working on my device for months. I've communicated a few times with the developers but they still have yet to repair the problem after all this time. I know the PA ebt portal wasn't working for a while but it seems to be working on my one friend's device again- just not mine. I can log into the connectebt website with no problems whatsoever so that tells me this is an issue on the app/developer end. I'm extremely disappointed to see the lack of a fix for this problem. Even when it was working, it never really fully functioned. The coupon section never loaded and the app was always a bit slow. So disappointed to finally be deleting this app after how immensely useful it used to be for me. I'm going to try a different developer's app and hope for better results. I do hope they manage to fix this someday- I know I can't be the only one using this kind of a device and having no luck with this app. Heads up to other people with older devices- this app likely won't work for you and seems to get little support from developers.

EBT Made Simple!. I used to have to call the 1(800) number to check my balance & more often than not it took me 2-3 tries to get my correct number input. While it was a functional system, calling just took a little patience. However the app is perfect for the fast pace, immediate gratification culture we live in. Once setting it up, which only takes a few minutes, you can set it so it remembers your login info so that any time you want to check your balance, it’s literally just one tap. And there are a bunch of other functions & info available with it such as suggested weekly budget and past and upcoming deposits and when. A must have app for anyone with CalFresh.

I’m thankful for food help. I’m 75 yrs old, live alone and not in great health so this means so much to me . I use my card thru a drive thru to eat in my car because I can’t walk very long or stand very long. I’m diabetic and I’m thankful that I can get healthy food like salads. I do wish I was able to get HOT food using this card mostly in winter. I’m great full for what I can get. I didn’t even know what it was to be poor until after 35 yrs of marriage and my husband found a younger girlfriend and we lost our home . I grew up in a middle class Christian family as an only child and never had to worry that I’d not have food. Now I get $655. a month as SS and $220. for SSI. I just make it from month to month. I wouldn’t with food stamps so thankyou for what you do. God Bless Diane

Great app, very informative.. I love the Fresh EBT app because you can check your balance almost anytime, any place, without having to call. It is slow sometimes at updating the correct amount, but there's a refresh button in the top right corner that you can push that will update it. With the Fresh EBT app, you can also monitor your recent transactions, so you don't forget when and where your card was used. No more keeping up with long receipts. My cousin Laura introduced me to the app, and I'm glad she did! They also have tips on how to save your money, etc! Very useful app. Thank you Fresh EBT! With 3 kids; anything that makes things a little easier, is a win for me!

Providers. This is probably the best app I have used in the last three years it keeps all of my transaction history available to me me and im struggling to put food on the table so when we see that our benefits hit we feel like we just won the lottery food is like gold for my family of 5 I’m a single mom in Cali who had to take my kids out of school because my smallest has a immune deficiency so having them at home I can’t work a real job so I try to door dash with the kids but it’s hard but this app makes things just a little bit easier and it’s a huge relief to just one thing go right in a world of wrongs 😊 - Ellie Chavarria

Amazing and easy!. It makes staying in the know and managing all my benefits easier than ever! It’s never been so easy to check to find stores or deliveries to make sure they work with ebt at the touch of a finger! Knowing what I have to spend without going through auto call. Staying updated on everything that my county, state, or nationwide has going on during the pandemic. Which is great to know when you need to prepare for something, don’t want to miss out on something or even just stay informed. Especially for those of us struggling and needing assistance right now in other aspects than just food, they can connect you to any help that’s out there. It’s amazing

I love EBT providers app!. I love the providers app so well I even got my friend to download the app and use it. Cuz I told her it not a fake app it is 💯 legit. And I also hook her up to sign up for the providers card for her money to come earlier than when they be getting it before she got the providers app. They said thank u and they will suggest it to their friends to use they is very happy I showed it to them they like it and told me to tell a great review for them also that they happy with the app and are suggesting everyone they know to use it! So yeah this app is the best app I think so far that has came out for both Foodstamps and cash thank u providers app for the best app available for us all to be able to use. Ur great! I and my friends give u ⭐️⭐️⭐️⭐️⭐️u have earned all five stars! 🙂. Heck I didn’t know y’all give money to people for completing surveys heck hook me up I am always down to help do good stuff and give made good opinions for the people who deserve it heck an I am always down for getting paid free money to complete surveys for people that deserve my good opinions on stuff plz do get back to me on the paid surveys if u willing to pay people money for doing a survey heck I am willing to help give u guys the respect and be 💯 with people so u can get mad more people to go threw ya. So plz get back to me on the paid survey stuff !

Welp. This app is awesome and super convenient. BUT I just opened the app to find out it has changed ALOT. That’s cool no biggie I’m proud of your growth and all but as I opened the app I was informed and lead through a process I believed was to re-login to my account. At the end of the process waiting to be lead to my account it tells me I wasn’t approved for a whole credit card. I had no idea that I was signing up for credit card and maybe it’s just me and I’m oblivious but I know there’s a lot of other people who use this of all ages and it was a bit predatory and even though Idr care there could be someone that does exactly what I did and you could mess up their whole credit and crap. So maybe I’m crazy but that’s all I have to say.

Life changing. When I first got excepted on this program I cried because I’m 61 i’ve worked since I was 16 and I’ve never thought ever that I would be on welfare, but let me tell you this is the best thing that’s ever happened I got a card in the mail with $400 on it I I started shopping at Trader Joe’s and now I can buy real food salads fruit chicken beef fish and make my own meals and eat healthy rather than the value meal at whatever fast food place for a dollar this is real food and it’s changed my life and I want to say thank you very much nothing to be embarrassed about these are strange times I don’t feel bad and nobody makes you feel bad when you’re using this card for anything which is cool. I’m grateful

I can’t get logged back in and there isn’t any contact for support. So the app was originally called fresh ebt. They automatically signed us in every single time the entire time so over the course of time I forget my log in credentials. Now the app has changed over to “Provider” it logged me out. So obviously I have to log back in. I don’t know my credentials. I’ve tried recovering them but the app keeps claiming I don’t know the city where my own child was born. I obviously know where my 16 year old was born. I even took out the space which is required per the app. I’ve tried spelling the city multiple ways just in case by chance I misspelled it by chance. Nothing has worked. If the app had support, maybe I could get this figured out and fixed. The app has absolutely no way to contact support. I’ve been trying for two days to contact some sort of support. I’ve been searching the app, and googling for a support contact. I did email their feedback but nobody ever responded to me. I have no way to get into the app.

Poor service. I had the app on a different phone and recently switched phones to an iPhone. When I tried to load the debit portion of the app it gave me an error message and will not let me see anything other than the ebt portion. If anyone has food stamps I would not recommend this app to keep up with the balance as it wants you to get a new card that never shows up and if you get the child tax credit you will not have access to the funds. Just wish the app would go back to the way it used to be, keeping food stamps separate from everything else. Yes it can have its ups and down because you shouldn’t have more than one card for different things but if you were getting money sent to a bank account for the child tax credit or ssi or whatever the case could be if you don’t have the providers card you don’t have any money other than your food stamps. And for me I can’t pay my bills right now because I don’t even know where my child tax credit money is.

We all need to write apple to investigate or take this app down. My funds were stolen in the beginning of the month. This is the only app I use with my card. When I received a new card I didn’t want to put it into the app. Well they still were able to update my account and show me what funds were in there. They do keep your information, they’re lying when they say they don’t. They have our account information with DPSS because I didn’t even have to update this app with my new card and when you try to close an account, they make it difficult. This app needs to be shut down and investigated, I’m not the only person on here that has left a review. I suggest we all write apple a report about the app and have them take it off the market. It’s been hacked and no one is doing anything about it. We need to find out how to stop this from taking money and food from children!

Refused to log in, whereas no issues on old c4yourseft app. New app cannot log in and not made for this disable person with low vision app is sideways once you click to add user name or password, over all that door is blocked where you type in this info cannot type anything in because type screen blocking you to type anything in, therefore may this to work on ipad pro spent extra money to see on 12.9 inch screen , your new app fails , unbelievable, have not heard about american disabilities act? For reasonable accommodations? I demand you make your app for ipad pro within 24 hours urgently needed, if you do not i cannot get my food stamps denied by failed app you designed, extremely hungry to use card today it say zero balance to check online and saw new app you just made, but sideways blocking to enter my data. Send me email i will show you this disaster you caused.

EBT App. What I like about the app it is convenient but there are times where I wish I had more let me explain why I look back at what I spent it does add up but due to inflation it looks crazy the prices I spend on food(and I’m only one person) I mean what if instead of the Covid payment where we had additional $200 can there just be at least $300 that we get towards the end of the month because I’m just apart of a program due to my dumb family not being there for me so I have to do what can to make it through and so do other American families. People..Don’t just get down and together for no reason everyday without means being met and I know that basically there should be more freedom to get whatever you want with this app. I don’t know much but that’s just my optimal opinion!! I think that app runs pretty smooth and the only hiccups is when there is people refreshing it over and over again when there’s a payment. Usually the deposits are at-least for me the 6th and then Covid payments were on the end of the month so please make this decision concisely and let people aware. A notification letting us know when we get paid instead of checking and being very disappointed would be nice as well!! Ok thanks for listening to my review!! Other than that also I never used the debit card and have it so I don’t know how to review that but when I do use it I’ll let you know!!

Great app!. Love using apps and doing everything online. With my big family I’m always busy and no transportation at times I can’t always make it to appointments, going to fill papers out or taking in documents, etc. this app is so much easier than the old phone call and pressing so many buttons to get what you need. I can keep track of how much I’ve spent and what is left. Love that they help out with so much more than just checking a balance you can look for jobs as well as finding stores nearby with coupons to use or ones that deliver groceries to you.

Greatly appreciated. This app is so resourceful , helpful & user friendly! you can find anything I rather it is a coupon or a job at for financial assistance for free cell phone services, like I mean everything is on this app it’s like a one stop shop and I love it is so user-friendly so easy to maneuver around I hardly ever have any issues as far as glitches so I have not had to contact customer service yet regarding this app but I’m sure that That will not be an issue if I ever have to but that’s just how great this app and they literally keep it up-to-date without allowing funds in there or scammers hackers to come in and take your information and use it very wrongly so they like literally have doneA wonderful job putting this back together software that they used that and I’m grateful so I love what y’all are doing keep doing what you’re doing because you guys are awesome and you guys keep your fingers crossed that I’ll find a job on your app

No No No No!!!!. I used to love this app for how convenient it was but no way will I be using it anymore… this is the 2nd month in a row that someone has wiped my card clean… I got a new card last month when I realized someone used my card without actually having it. They took 600 off and there was nothing anyone could do not even the fraud department. Here we are February 3rd, I just got my stamps on the 1st and didn’t realize I had nothing on my card until I went to the store tonight. Logged into the app and saw that someone used what I had left and knew exactly how much money I was going to get because they tried to wipe my card clean of the amount without realizing I had already used it.. so they tried again and took everything. I’ve never given my pin or card info out, I don’t shop for groceries online the only thing that has any of my ebt information is this app and there is literally no way to delete any of the information, and absolutely no one to contact. I regret using this app… if I could give -10 starts I would… take the extra time and just call the number on the back of your card or go to the website for your balance… DO NOT USE THIS APP IF YOU DONT WANT YOUR INFO IN SOMEONE ELSES POSSESSION!!!!!

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Using the app. I had to keep a post it note on my EBT card to see my balance. This app has been wonderful because I can look up my balance any time. The updates are nice because I almost never get on my email account. And because of that, I have had over 5000 emails in my phone. I hate it because I actually get over 150 emails a day. It’s such a pain because I have to go back and delete most of them. So, thank you for making my life a little better 😄. It’s just one thing less for me to keep track of. Sincerely, L Graham

A bunch of forced ads. The app works great for some things. Seeing my balance and a breakdown of what I should be roughly spending weekly to not starve at the end of the month is great. A transaction history is nice. However the app includes a bunch of stuff I should be able to turn off. I don't need a job. I don't need to know about other assistance programs. There should absolutely be a toggle in the settings that reduces the app to nothing more than a balance and transaction history. With all this extra cruft - which I admit they're probably forced to display by state agencies; God knows I get five phone calls every week telling me about prescription drug cost programs from the state - I might as well just use the barebones ebtEdge app instead because it doesn't constantly pester me to get more benefits I don't even need.

Great. I think this app is absolutely amazing. You can have your grocery list right there with you. It keeps track of all your transactions. You can get your balance anytime without calling. Helps you save money by giving you coupons. And you can make all your cards from the grocery store is right with it. So in my opinion it made life a little easier. Which with my life I need a little bit of easiness in it. Thank you to whoever invented the app. I haven’t had any of the problems the others have. And I didn’t even mention all the stuff that it does. I’m just super stoked about it.

Could’ve Kept The Update🤷🏾‍♀️. The new version is less helpful. I mean the version before was bad enough when they removed the grocery list and calculator but the now Providers app seems like its just…trying to hard. We want something simple but modern and I feel like what they have done now is made it tooo modern. We love the fact we can keep up with EBT and Governmental Assistance information on the app but we would like to see OUR information (transactions, receipts, grocery list, etc) on the app. Other than that I’m atleast happy it still keeps up with WIC and deposit dates.

Not letting me put in my info. I’ve had this app for awhile now and I haven’t really checked it in a couple days so it tells me that it’s new name is “Providers” and tells me to put in my info ok that’s ok but the problem is when I get to put in my address it keeps saying my apartment number is wrong when it’s not and it’s getting really annoying because I’ve checked a thousands times and I know I’m putting in everything correctly and I don’t know who to contact to get this fixed.

Don’t download if you live in Arizona! You’re welcome!. This app worked really well until the last couple of months after the coronavirus started. The Virus has not affected any of my other apps, so I’m allowing no excuses for this app. Especially since it is more important than the other apps, because it holds financial information with no way to delete it from the app. The app is no longer useful because it cannot connect to Arizona EBT system any longer. I have been trying day after day since March. So yeah if you want to waste 30 minutes giving it all of your personal information, and then another 30 minutes trying to find an original user name, just to let you know that the system is down go right ahead…

Food Stamps Activity + Deposits. Definitely worth the download because it shows you every time you receive a deposit and all the purchases you’ve made, where you’ve made it and shows you exactly how much you have left. And let’s say you don’t use your entire deposit in time for when you receive your next deposit your money will still be there and it will just get added onto however much you receive.

Convenient. This is a really nice option especially for food stamps. It’s nice to be able to check my balance etc without a phone call. Now that there other opportunities posted, most of the info I need is all there. When money is so tight, especially now, some of the other discounts have come in handy. Without this app, I wouldn’t know about them. I don’t know where else I could find this information. It’s very easy to navigate which is a huge bonus especially for someone not tech savvy.

Broken app. So I’ve been using this app for almost a year now and suddenly today it logs me out of my account and says I have to log back in to see my balance- okay, fine. So I put in my card number and I put in my PIN and try to log in and the app says that I have to fill out a captcha, which wouldn’t be a problem if there WAS a captcha on my screen. I’ve tried scrolling up and scrolling down to see if I’m missing it- it’s simply not there. I’ve tried clicking on the captcha’s warning pop up to see if it takes me to it, but it doesn’t. I can’t see my benefits at all. I’m going to have to install the EBT Edge app. Very upset

“App could not load”. I used to use this app all the time with no problems but for the last week, it will not work. I keep getting a message saying “App could not load” and it asks me to send an email. I’ve sent a couple but still no luck yet. I hope this issue is fixed soon. UPDATE: I deleted the app & reinstalled and it works now. I see I’m not the only person having issues with this app working on iPhone 15. Thank you for responding to let me know how to fix this.

Love. I love it so far. The SSN is just to verify that you actually have an EBT account. It's never stored or anything. My only hang up is updating the map. My EBT office has moved about a year ago, the map doesn't represent that. Other than that. I think it's a neat little app, I was waiting for this. I had a website where I checked it pasted on my home page. But now there's an app. The accounts were synced actually! More publicity should be made for the app. I just stumbled upon it looking for apps of this nature. 😊 nice job bringing this into this generation. I appreciate it.

Update is a joke!. I’ve had this app for a year or so and now I can’t access it at all. It says I have to fill out this whole new slew of information, so okie doke no problem. That is, until I go to submit it and it won’t go through. Been trying to access it now for about an hour and every time I submit the “new information” it says no server response. Like what the hell. I submitted with wi-fi, no wi-fi, and with full bars. So now I just can’t access this app?? I even tried deleting it and reinstalling and still go the same “No Sever Response”? Like why make an update that makes this app extremely hard for people to access their own accounts??? Very disappointed!! Looks like it’s on to an app with less stars, but I bet one that I can actually use!

Great App. This is a great app for people with disabilities and other mental disorders issues an/or none disability related issues. This has help me a lot especially with money yes the surveys I am talking about and yes they not worth a lot but it helps when you can’t really work it’s chump change but I am glad they add the feature and added other cool features to the app great work an keep it up also please add jobs for disabled people too it will help or something for us to work with your app to get paid idk just thinking. But it’s a great app thank you. ⭐️⭐️⭐️⭐️

Love it! So helpful 😁. I have had foodstamps for some time now and before this app I had to make sure that I saved my receipt and didn’t lose it so I could keep track of my foodstamps budget wise. And let me tell you it was a pain in the neck 😡. Now with the app it lets me know when to expect my next deposit and when the date gets closer it tells me how much. 😊 So now I can stay more up to date on my case incase I don’t get a letter from my caseworker. I can also refresh it instantly after I’ve just made a purchase! It doesn’t take mins or hrs to refresh!! I love it ❤️ highly recommend!!!

Recipient. Of all the apps I use on my phone Providers ranks in the top three for three reasons, 1. Informative, 2. Simplicity, and 3. Convenience. This app actually delivers everything it promises and it does it in a way that’s easy for all to understand and follow. I recommend it to anyone that’s receiving any kind of assistance and support. It saves me many hours each month from stress and frustration I would normally have if I didn’t have this app downloaded on my phone.

New & Improved! + 1 suggestion. Great app and much faster since the update! One small suggestion: could you change the language on the dashboard to “food benefits”, replacing “food stamps”? It may be called different things in different places, but the current in-app language is outdated in Oregon as it carries some stigma and negative connotations. I don’t like seeing it when I open the app, so I actually use it less often than I used to. Hopefully that’s a small tweak and easy to fix! Thanks for an otherwise great and much-improved app.

Best EBT App Ever!!’. If you receive SNAP/EBT benefits then you need this App! This app confirms that your benefits were loaded onto your card, it keeps track of your remaining EBT balance, it confirms previous SNAP card loads, it breaks down your allotted monthly amounts into weekly budgets if you want it to and it calculates everything at the touch of a button. No more calling the EBT robot recording, punching in numbers or anything else. This app makes getting your benefit information so easy!! I’m so glad I found out about this app—-give it a try, you’ll be glad you did!!

Great app!. This is such a great app/tool for those to use if you are in need. I do have one suggestion as of right now, there is a program called Market Match that I have just become aware of and I think you should include this in your app of information. I believe most states are participating in this program so it would be great to have this information listed among your other helpful links as well. Thank you for your continued updates and keeping this app functioning for all to use.

I'm sick of being prompted to answer questions that are NONE of your business!. I understand that you offer options for people with your app… But it is none of your business whether or not anyone in my household is on disability, or anything else of that nature!! I download this app to check my balance occasionally, and since you have revamped your app, Every time I open the app it is asking me whether or not anyone in my household is on disability. That's none of your business! Absolutely none! Just because you offer options for using your app for people who are on disability, it doesn't mean that you have to pry into peoples personal business when they just want to check their balance. Absolutely ridiculous! I am considering reporting you to the Better Business Bureau

Love it. Very convenient and accurate. I love that it has a variety of resources to help you. It updates as the information updates. It sure beats calling in to check your balance. I have told everyone I know about this app. It helps keep track of your spending. It has jobs on here. It has information about upcoming P-EBT. Free wireless phone and service with assurance wireless. My classmate needed a phone and I told her about it and she just received the phone yesterday. She applied for it last week so shipping and approval are both fast!

EBT Balance. I like this app because it keeps a record of my EBT Balance! So, I don’t have to make sure I have the last receipts I used to try to figure out how much I have give or take some dollars. I find myself calling the EBT phone number to get my balance before going shopping! I just look up my balance here and then I can make my list to buy at the store! At Aldi’s I get more food for the money so that leaves me some wiggle room to be able to buy junk food for my kids when they been good and/or when they ask can we go to 7/11 I have a sweet tooth mama!

ZERO STARS!!. if you haven’t already, don’t bother with this broken app!! i got it a while ago (a year, ish?) and worked okay - best feature for me is checking balance at a touch!! then suddenly, after a few months, it logged me out, and WON’T LET ME BACK IN!! i even tried resetting, but it invalidates my security questions (like i forgot favorites and dates, suddenly?), and won’t budge. the number they give for help is the EBT customer service number; a DEAD-END RAT’S MAZE of automated system menus and responses, with absolutely no option for HUMAN assistance!! the website is just as bad, giving similar responses and “solutions” for “help.” i’m very disappointed...however, it’s an easier ordeal to get my balance during a WALMART app grocery purchase, so...i’ll just go there! all i need to do is fill a grocery cart, and i can check my balance, no problem. thanks for nothingness.

Signing in needs to be fixed.. So the app itself is great, I’ve never had any problems OTHER THEN it signs me out if I don’t use it everyday, which wouldn’t be a problem if I could actually SEE WHAT IM TYPING TO SIGN IN. When I try to sign in after being logged out it doesn’t show any characters I have typed AT ALL, not even my email, or the privacy dots to keep your password safe. I literally see nothing. I’ll literally sit and attempt to sign in at least three times typing the EXACT SAME THING but not get signed in because I can’t even tell if I’ve erased all the characters from the previous try to log in because again, THEY’RE INVISIBLE.

Pending deposits not showing. With everything happening in the world, I’ve been really relying on my food to make sure the house stays stocked. Normally I receive a pending deposit notification on the app. This month it’s not showing. I can’t get any information through the customer service number on how much. We are suppose to receive increased amounts this month and next due to the virus outbreak.. my card is suppose to reload tomorrow, the recording says I can expect my funds on the 16th of each month. But the app doesn’t reflect the same info. I’m in Maryland. I’m not sure if it’s just a glitch. But I’m panicking not knowing for sure that the funds are coming to me like usual.

Kelly Sittler. I like how there are different stores that you could use your EBT card with like Sam’s Club Walmart a lot of nice places and a lot of nice offers that you guys have. I’m so blessed that I have this extra help because it certainly helps a lot with everything changing all the stores can charge you any price they want and it’s so expensive I cannot imagine living without this my disability is very little so it’s very hard to make ends meet I just really appreciate you guys thank you Kelly Sittller

Started out great keeps getting worse. This started out as a great app now it keeps logging me out and making me log back in and doesn’t save any of my information. Also, there is no way if you accidentally long in the wrong way because obviously you have 1000 apps and forget how you logged in everything on one of them there’s absolutely no way to join accounts or log back out of your account and log into the correct one. I’m not really sure how they missed this extremely basic account future of literally being able to log out. I did this review on voice to text and I’m not checking it because I’m literally so frustrated with this right now.

App Continues to Crash. I just got my provider card and I’ve had it for maybe now over a month and already the app has crash 4 to 5 times in one month period and I’m sick of it. I thought this issue was fixed but apparently as of today I got the white screen with the spinning arrows. I’m wondering maybe I should just change my card at this time of year we don’t need these problems because I need to see my account for every transaction and I don’t need an app crashing especially as a new customer. This is unsatisfactory respectfully

SLOW!. The app would be great if it didn’t take forever to update. The amount left on your card tries to update the second you sign on, but takes forever! And you can let your screen time out or switch to another screen or the app will reset and you start all over. I have no idea what could possibly make it take so long to figure it out. Also, I’d like to be able to check the account from this. To see what was charged to the card and be able to review it. It’s super complicated to do so on the website too. It should not be so hard to check when and where your debits have been made.

Their debit card is a scam. Their debit card is a scam. Right now I’m under a suspension on my account because they needed verification. I gave them what they needed, and two days later, I’m still suspended. How are you going to take all this time and not let me access my money. 1500$ I can’t use but need, in a pandemic, and they just won’t reply to my calls or emails or verify my account or take my account off of suspension. They have two customer service groups, one which you can’t contact and whom actually deals with everything, and one that is for “show” and has no ability to help. They lied to me three times and I’m currently filing a complaint with the Better Business Bureau. DO NOT partake in their “free” debit card program!!! THIS app and program is a SCAM!

App finally works…. Update: I was finally able to add my EBT to the app. (Changed to 4 stars.) I keep trying to open app and it’s not working. I need to be able to see my benefits. It keeps saying something is wrong and the app won’t add my EBT either. I’ve already confirmed by telephone that my EBT is active I was just hoping to not have to keep calling to confirm benefits, I want to be able to use the app, however this has been going on for months and the developer seems to not be addressing this issue. Disappointed… (Gave 1 star.)

Food Reliability App. Providers is my food dependability app and I stand by it. I really appreciate knowing I have a means of always being able to get the food I need at the touch and swipe of my phone. Providers also offer many incentives, programs, job information and so much more information. I stay up-to-date on my deposits, uses and even where my card is welcomed. I love Providers and hope that many who can benefit from it receives it. Thank you Providers.

Such a well-designed and useful app. I’m surprised that an app made for the poor and disabled is so well-designed. It functions really well and contains so much helpful information, including discounts, government programs, and even jobs! I especially love that the app gives you updates and notices on changes to your benefits each month. I don’t even get those notices from my county. It also lets you know which stores you can use your EBT at, including online grocery delivery. I’ve never encountered any glitches with this app. Whoever worked on this app, thank you so much!!

Updated Review. I originally gave this app one star after it upgraded. I went back into the app and played around with it. You do not have to sign up for the debit card just hit the back button you are not required to sign up for the card. The new update still does everything that the old app used to do. Your balance can still be checked and yes it does deduct what you spend. Hit the little refresh sign where the balance is located and you will see your new balance Appear. I hope this will help someone in navigating the app Just a little bit.

Really enjoy the app but definitely has room for improvement. Oh it lacks on any real detailed information on transactions and as far as statements of any kind I have yet to find any when I look at a previous month there will only be one transaction out of the whole month not even listing money that went on or the money coming out days and amounts like a monthly transaction statement I am not quite sure why that is if I go back to the previous month it doesn’t even show the credits or deposits to the account and her you asked my

About time!. This app is amazing as someone whom has self with governmental services for a number of reasons throughout the years this has been an absolute joy! So simple and easy to navigate awesome deals and easy to claim offers. I love having all my balances in one easy to control app! The debit card option is so cool and to have it actually linked to something I’m pretty much forced to use all the time (my ebt card) keeps me ultra aware of my spending habits I’m just so happy something like this finally exists!

Very helpful & happy to have. Just got food assistance benefits and worker never told me how much or how often I would receive them also county website doesn’t let me finish creating an online account. My only suggestion would be to differentiate the deposits and withdrawals so you can see at a glance. As a new user unaware of her benefits seeing both the authorization& the benefit back to back was a bit confusing because are they the same thing?

Amazingly Helpful App!. This App. is really amazing! What can I say it's overly helpful, does as it says plus more, and makes daily life so much easier. I haven't had the constant password change a few others have mentioned. In fact I haven't had to change my password since getting it. Such a useful app I can't say enough about it. As a family on a budget this helps my overall spending to be looked at to see what I must better and what I have used but also left to spend. It has informed me of changes in the past that the local human services office failed to notify me of. I recommend this app!

Is there a 0 star option?. Well where do I began, I’ve used this app for years and never had an issue till this passed February where my information was stolen. From then till may, $500 of my fs was taken each month and only information I got was that whoever was taking my money was in Florida using a delivery service called Food For You. Only thing that has happened in helping me get my funds back is nothing, I had to set up a password to even use my card now because these people were using it manually and getting away stealing over 2k from me and my children. Y’all need a better security system since you have all these peoples information that can be easily stolen just like that.

Convenient and informative. When I write reviews , I try to stick to facts wether good or bad.. I tell it as I see it and how it applies to my personal situation so if you have an opposing opinion or disagree with my review , it’s okay. Without conflicting opinions this world would be a very boring place to live. I had some other people who strongly disagreed with a couple of my previous reviews so i thought I’d throw my two cents in defense. This app is truly a useful and informative application and one of about 3 that I use on a daily basis

Perfect. This app was the best idea it offers every type of of information from coupons to job hiring you always stay updated with your balance even order a provider card for cash or let’s you know the latest news going on threw the program I couldn’t ask for anything more informative when I found out about this app it was such a positive change from the years an years ago when I had ebt before

Can’t Connect to Portal - UPDATE: FIXED!. UPDATE: The app is working perfectly now and I’m very happy! It is easy to use and so convenient. Also, I was contacted by the developer to let me know what had caused the problem, which reflects great customer service. I’m updating my review from one star to the five it deserves. Original review: It worked beautifully the first time I used it and I loved it. But ever since then I only get the message “Sorry, unable to connect to your state’s portal. Try again shortly.” I’ve been trying again for over three weeks and it still won’t connect. Too bad. It would be fabulous if it worked!

Simple not so simple after all. Well, I have never used the card before. I was actually pleasantly surprised to receive it. Last time I used food stamps I had to tear em out of book. Lol. Anyway, this app is super frustrating because it keeps asking for me to update the fresh ebt app. Well, who, what am I suppose to update it with? Where and HOW? There’s no option to update. So I figured I would go ahead and fill out all of the information and see what happens. Well, not a thing except that I know now that Sunday’s usually are off days for govt employees so I will never (slightly exaggerated) get to check my balance or do anything on this app. I’m gonna leave this here. Thanks

What this app truly does for families. This has been the best way I have ever seen. To help find information to help with rent, water, electricity, coupons and so much more . Not only problem solving but for future finding jobs show to save and spend money so much more wisely!!!! Thank you for such a great opportunity to reach out and help others in this very difficult time with COVID-19. Thank you so very much for helping me to become aware of coupons for my most frequent stores I shop and and allow me to be the best shopper I can be to help support my family and sharing this app with others!!! May the Lord our God continue to use this site to help others, in these trying times to reach out with support is just a TRUE BLESSING Thank You all From my family To yours !!!!! T.Sloan

Support system. This app not just gives a balance and help monitor your spending but this app provides various resources for children and families in need to be able to manager, maintain and survive the unprecedented times we are in today. This is the one app i monitor on a daily bases more than once a day for resources and update to outlets to not just support but also partner with providing the community with a chance to provide for their families. I thank the person who referenced to use this app more than once. 🙏🏾😊

Great....except. The app is excellent and very user friendly! No computer! My “except” is regarding the card itself. INDEPENDENCE CARD is not what it should be called. The people who use and DEPEND on it are not independent ..they NEED the card! Yes we (including myself right now) are DEPENDENT ON IT! The taxpayers who are buying their groceries AND ours are the independent ones. All of us that have this card should do everything within our power to get off this provisional card. It’s a wonderful aid for those who truly have a need... but let’s not be PC, we are not the ones that are INDEPENDENT.😃

Providers is awesome app. Easy to use and understand! Many extra features from Jobs to how to easily apply for government phones. I thought this app would be just to keep up with the balance of my food share benefits. Once I started to explored it I was very surprised and pleased with all that it had to offer. I couldn’t think of anything else to add to make it better. It’s already so much wrapped in this app that makes it such a pleasure to have. I’m glad I-downloaded it !

Hey I’m here for the EBT programs. I’m going to get you to get ready and I can come get him to you later I need some help on your time and I will text her again I’m going to get ready and I’m just going home and again I don’t think I’m a little I’m a little I’ll have you come to meet us at lunch tomorrow and I’m ready I’m here I’m waiting to hear your phone number call you call your number and again call him again I’m just getting back with my call you can come over tomorrow night if you’re still at your work I’ll be

Locked out my account. I’m giving this app 1 star because it’s been working perfectly up until about a week ago. It stopped loading and wouldn’t update my information. I uninstalled and reinstalled but I couldn’t remember my information to get because I’ve been using my Face ID since I’ve gotten the app last year. I’ve been trying to reset my password but it keeps saying that my security question answer is incorrect but I know my answer and I’ve tried it in and multiple ways still isn’t working. They have no other way to reset your information which they need. This is very frustrating. The same has happened to someone else I know and they said they never even had the app before but the app told them they were already registered. Y’all need to fix this!

Love this app. I love having the EBT app. I don’t have to call the number anymore to check my balance. I can just click my app and know instantly. Not only is that amazing, but it also gives you ideas on healthy food recipes and breaks down what you should spend weekly, but it also has sections to help you in other ways, like finding jobs and such. Easy and amazing way to check spending amount and where you spent it at, and deposits. I highly recommend this app to anyone getting food assistance.

Great app before it underwent a revamp. This is a really convenient app! However ever since this app underwent a change from EBT to providers I’ve been unable to check my balance. I keep receiving a message on screen that reads (due to the technical issues in the EBT portal providers is currently unable to access your previous and pending deposit info) it’s been like this for quite some time now. This is why I hate when apps undergo changes & you’re forced to get the update sigh. Before this entire revamp this app was flawless that’s why I had to leave out a star