GetUpside Cashback: Gas & Food App Reviews

GetUpside Cashback: Gas & Food [Travel] App Description & Overview

What is getupside cashback: gas & food app? Make every day more rewarding.

Download GetUpside to earn cashback on what you need, so you spend on what you love.

>>>WHAT
GetUpside is a platform that lets you shop as usual and earn cash back, but in a way that makes sure businesses earn too. Claim an offer and get the most value on gas, groceries, and restaurants. There’s no limit to how much you can earn, and you can even use it with other coupons, discounts, and loyalty programs.

We’re not your average cash back app. This is a win-win for you AND the store you’re buying from. So buy what you need and feel good about it. When we’re all better off, communities thrive.

>>>WHERE
Our users earn
- Gas stations: Up to 25¢/gal cash back on gas at 25,000+ gas stations across the U.S. (including all the big brands like Shell, Valero, BP, Phillips 66, Circle K, Speedway, 76, Racetrac, Conoco, Mobil, and Exxon)
- Restaurants: Up to 45% cash back at 1,500+ restaurants, cafes, fast food joints, and more in select cities like Minneapolis, Houston, and Chicago.
- Grocery stores: Up to 30% cash back on groceries in select cities like Minneapolis, Los Angeles, Chicago, Phoenix, and Raleigh.

Download and open the app to see locations near you.

>>>HOW
(1) Claim your offer through the app
(2) Pay as usual with any credit or debit card
(3) Either Check In, or snap and submit a photo of your receipt
(4) Cash out whenever you want!

It’s really that easy. Buy anything you need and earn real cash every time you shop. You can cash out whenever you want via PayPal, e-gift card, or bank transfer.

We partner with local businesses (gas stations, grocery stores, and restaurants nearby) who want to win your business.

>>>WHY
With GetUpside, you earn cash back on what you need so you can spend on what you love. GetUpside users earn 2 to 3 times more cash back compared to any other app out there, and merchants are earning more profit than ever before. When shoppers get more value and businesses earn more profit, communities grow stronger.

Too good to be true? Download and see for yourself.

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GetUpside Cashback: Gas & Food App Tips, Tricks, Cheats and Rules

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GetUpside Cashback: Gas & Food Customer Service, Editor Notes:

GetUpside Cashback: Gas & Food Version 4.9015 December 2021

We've added thousands of new restaurants and grocery stores as well as easier ways to see all these amazing offers! Plus bug fixes to make your cash back experience even more rewarding..

GetUpside Cashback: Gas & Food Version 4.8920 October 2021

In this release, we fixed some bugs. You just keep on earning cash back; we'll keep working to make your experience even better..

GetUpside Cashback: Gas & Food Version 4.8720 July 2021

In this release, we fixed some bugs. You just keep on earning cash back; we'll keep working to make your experience even better..

GetUpside Cashback: Gas & Food Comments & Reviews 2022

- Poor Customer Service

There were 2 offers at the same station. However, the LOWER offer (4 cents) was visible ONLY if I zoomed in on the map while the HIGHER offer (8 cents) was visible in a plain search. This is a deceptive practice. I only realized this because when I saw the payout it was much lower than the offer. So I went back to the app to make sure and the 8 cent offer was still there. However, there was also a hidden offer at the same station only visible if you zoomed in as far as possible on the map. If that’s not clear then imagine if I put up a large sign that says “8 cents back on every gallon!” Then you fill your tank only to realize the next day that you only received 4 cents back. You come back to check the sign and indeed it says 8 cents. However, when you closely inspect it you see a tiny little sign that says 4 cents back—two offers at the same station, one plainly visible and another hidden from view. This is EXACTLY what happened with the app and it’s deceptive. However, I wasn’t even paid 4 cents, it was 3 cents. This is extremely deceptive. When I contacted customer service about it they blew me off and told me that the payment (of 3 cents) was made and if I had additional questions go to the FAQ page. Nice.

- Good app so far, but lots of failure rate on some gas stations

Let me start with this: this is a real app, and really pays back on your gas. Also they have a good customer service (I had a good experience with them). However they have a new feature “check in” which apparently you do not need (and technically cannot) upload a receipt of your purchase. It sounds good, because it saves you time! But at the end this takes longer to get the points, and fails at some cases. For me almost 25% of my claimed offers ended up in no cash back, although I claimed before hand, and checked in when I arrived at the gas station. They have a decent customer service which was helpful. One of their people (Ada) helped my once with my missing points and credited my account with the missing points. But when it happened the 2nd, 3rd and 4th time I gave up following on my points. I did not find it feasible to spend my time on writing emails back and forth and going through my credit cards’ history to find my gas purchase and send them for only $0.70~0.80. I found another app which has higher cash back rates, and still uses the classic “upload the receipt” method. It seems time consuming, but more convenient than following up for this one. The new app credits my account in a couple hours, while GetUpside does in few days, if they do not miss your points and ask for the proof from you!

- Used to love this app but not anymore

This used to be an amazing app. I was saving so much money on gas and the process was flawless. However, they implemented the “check in” process whereby you skip taking a picture of your receipt and the cash back is supposed to be verified based on the credit card you have on file being used at the pump once you hit check in. Nope!!! It has never worked for me. EVERY single time I have to email the company because I don’t get the gas credit. This is also happening to my referrals. Which means I’m not getting my referral credits. This app needs to eliminate the “check in” process and go back to taking a picture of the receipt for verification. There was NEVER an issue with that method. I’m seriously considering deleting this app because I'm buying gas at stations which have higher prices, but will be lower with the credit, however if I’m not getting the credit then I’m better off getting my gas at stations with cheaper gas prices, no app needed!!!! Horrible customer service too! When I emailed them it took me a month of emailing back and forth to get the credit from just once transaction.

- Cheap and slow

They charge you a whole dollar to cash out to PayPal unless you are cashing out $15 or more or getting a gift card. Then when you do cash out they give to a notification that states it will take 24-48 hours to transfer your money to PayPal. First of all I know it doesn’t cost them a dollar to cash out small amounts. They say they’re passing SOME of that cost on to us, so they would have us believe that it costs them more than a dollar to transfer funds. Second, if they’re going to charge a whole dollar to transfer to PayPal then they could at least do it quicker than 24-48 hours after you cash out. PayPal only takes 2% and they transfer immediately (30 minutes tops). Lastly, this app is full of bugs. The first time I claimed an offer the app told me I had 4 hours to upload a receipt from the gas station I selected. Once I got to the gas station and pumped my gas the app suddenly crashed and logged me out. I’ve had this app for months before I actually used it and it had never logged me out before. When I tried to log back in it told me my info was incorrect. So now I had to play the log in game. Once I finally got logged back on I uploaded my receipt and the app told me I should see what my cash back would be in 24-48 hours. Then it told me 3 different discount amounts that I would be getting. This app needs A LOT of work.

- I REALLY wanted to like this app.

I commute 700 mile per week. So believe me when I say that I really wanted to like this app. I just tried my third attempt at using the app....1/3 attempts worked great but I have learned a little so I thought share a review.I gave it two stars because the concept and the ease-of-use for the app is really exceptional. The app is not too bulky and very straight forward. I love that you don’t have to give them all this personal info just to use the app. However, that’s pretty much where the benefit stops. With a little home work you can find out which gas stations will offer some savings. Not all the one listed will actually save you money. The problem is that so many of the gas stations that I see listed on this app are seriously depleted businesses. I’m not talking about cleanliness. I mean the pumps are broken, printers don’t work, gas is awful and causes your car to run rough... Today (for example) the only station that would offer me an actual savings only had 2 out of the 12 pumps that were operating. And they both had people parked at them while they stood inside talking and doing whatever. Not worth the $1.00 total savings to try to convince them to let me pump my gas. In the end.....they have plenty of credit cards that earn points that will convert into gift cards. Get one of those, be responsible with it, and get your gas wherever you feel like.

- 😡😡 Updated*** 😡😡

My mom recommended this app to me, so I thought I’d download it and check it out. Unfortunately it does not work at all in the state I live in, not a big deal. I wanted to delete the account, because I had only downloaded it, never once used it. I have had to jump through a million hoops to gets this account deleted. There is a part that says delete account, it doesn’t delete the account it makes you send them an email. Ok no big deal until it turned into 4, emails I finally get reply. The reply now has me emailing them again, because they need it confirmed. One would think the 4 previous emails would have pretty much confirmed I indeed want this account deleted. I have never had to do all of this just to delete an account it’s ridiculous. ***You can’t make up the nonsense that I have had to go through to delete this account. It was finally deleted, I hope, I refuse to re-download it to see. After all of hoops I jumped through, they still keep emailing me!! I made very sure to make sure I would not receive any emails, I made sure to unsubscribe from them, yet they still keep showing up. Then they sent me a survey email, ok fair enough. However if this small start up trying to get off the ground, actually cared, or read emails, they would know all the answers with out still pestering me, even after I took the blasted survey. Seriously leave me alone please.

- Good app but chance to be great

The app has been fantastic and I had given it 5 stars in the past but ever since the update a few months ago where the app allowed location check in via GPS at a station and no upload of receipt and they search for your card number in a transaction with that station it hasn’t worked in those instances and no money back is earned and have to weeks later submit the receipt to the support team. It still works flawlessly and quickly if you do it the old way of uploading a receipt. Only issue is when you check in at a station that does it that way you have to do it that way and no option to upload receipt is ever given. So for now I try to avoid stations that use the check in option but point is I shouldn’t have to avoid those and unfortunately those stations tend to be the higher cash back amounts. If the team fixes this issue or at least allow the user to choose the way they would like to do it (either check in or upload receipt) regardless if the station is a check in station, the app would be back to 5 stars. Otherwise stick with the non check in stations and you will be ok and the app will work good for you.

- Amazing app!

Awesome app! It really works, no bull. You get cash back on gas, food, and groceries (groceries isn’t available in my area - Houston) you just get on the app and it acts like a google maps, you find gas stations on the map that participate, mainly I’ve seen shells and Exxon’s. You click the location you want and depending on location it tells you how much money you get back, Some places 1cent per gallon, more are 6-12 cents per gallon, and I’ve even seen 50-60 cents per gallon back. You just claim, then you have four hours from that moment to pay with card, pump (full price), and then get a receipt and upload and you receive your money 24-48 hours later but I usually receive the next day. That money can be cashed out through PayPal, by check but I think you need at least $15 and they charge $1 fee or through many select gift cards. (Chili’s, iTunes, amc, you name it and they got it for the most part. They have like 20-30 different ones. It’s also cool because I have a company gas card so that means I don’t pay for gas and I fill up always the company truck and am making money off them lol

- It really works!!!

I’ve been using this app for a little over a month now and I wish I would have found it sooner! You literally open the app, search for participating gas stations around you, claim an offer, pump gas, and then upload your receipt. Usually within a few hours after you’ll begin to earn cash back! The most I’ve personally seen offered is 19¢ per gallon cash back which is really nice! There are two negatives I have about the app though which is there have been several instances where the system misread my receipt and I received the wrong amount of cash back. Every time this happened however, I contacted the customer service team and I was issued the correct amount back hassle free! (I always attach my receipt when reaching out just to verify) Also that the only gas stations i seem to see having offers are BP and Circle K. It would definitely be nice to see more of a variety! Although in my area (OH) I’m not able to redeem offers on restaurants, groceries, etc I do recommend this app for anyone who enjoys getting a little cash back here and there! Patience is key!

- “Not a real receipt” issue

Been using this app for almost a year now. I can tell you that the cents really start to add up over time. Haven’t had any issues until a few months ago when every now and then I wouldn’t receive cash back because of the receipts I’ve submitted not being processed because they deemed it wasn’t a real recipient although all the receipts I’ve submitted were printed at the gas pump and would show the name and address of the gas station I claim, the time, proof of purchase with a debit card, amounts purchased, price per gallon and so on. I keep all of my gas receipts until cash back credit is given in case I have to resubmit it. Not all gas pumps print receipts in the same format but I shouldn’t have to lose out for something beyond my control. Yeahs it’s only a few cents but why participate if you can’t enjoy the perks advertised? I’ve even resubmitted receipts on numerous occasions just to keep getting denied for the same, “It’s not a real receipt” issue and where I live and travel, I don’t see the point of driving 10/15 miles out of my way just to use the “Check In” feature that a select number of gas station have. This should be a feature used all over to prevent this ongoing receipt issue.

- Not Applying Correctly

This app has several issues. I’ll claim an offer for 17 cents for example and then once it’s done processing a few days later it says the cash back wasn’t the same as the day I got gas. So if it was 17 cents that day, when it finally processes it only gives me 2 or 3 cents back instead of what it originally said and there is no way to file a dispute. ALSO, I work through doordash which is why I even downloaded this at all bc they gave us a promo that should give us an extra 20 cents off on top of whatever the app already gives off and it’s not applying. I got gas yesterday for 17 cents off, 7.74 gallons of gas. With the promo that’s 37 cents off so I should’ve gotten $2.86 back but it didn’t apply the promo and I only got back the 17 cents for $1.32. There is no customer service just a bot that can’t answer these kinds of questions. I use this app EVERY time I get gas and it’s honestly not worth it if it’s not going to give me my correct cash back. $1 here and there isn’t worth it. I signed up BECAUSE of the doordash promo and it’s not even applying. Until they fix these bugs, I wouldn’t recommend this app. You have to go out of your way to get the discounts and they don’t even correctly discount so it’s not worth the effort.

- This delivery driver gives it two thumbs up!

I’m a delivery driver, so you can imagine I go through quite a lot of gas, sometimes filling my tank from empty a couple times a week. With gas being so expensive, it’s awesome that I can earn a few bucks back here and there. Perfect for drivers who spend a lot on gas for high commutes and delivery drivers who don’t want to spend all their hard earned money on gas. I heard a commercial for this app on the radio one day while on a delivery and I downloaded and used it for every fill up after that. I ran into an issue where there was another gas station added on top of the gas station I was already frequently using and couldn’t figure out why it was rejecting my receipt, their customer service was top notch and they even gave me the money I had missed out on. I would love to continue to use their services but I’m moving to an area where the gas stations have not yet joined the GetUpside action, but when they do, I will be sure to use their services as loyalty as I have in the past.

- Wanted to love it

Theoretically this is a great app but I’m disappointed in That the gas prices listed within the app while looking for a gas station is never the same when I get to the actual gas station. The prices at the actual gas station are higher, sometimes much, then what the app says. And when the cashback is only $.01-$.03 it doesn’t even make sense to go to that gas station because I can go to a different one and get gas for a cheaper price without the cash back. To me that defeats the purpose. I’m not trying to spend more on gas just to get a gift card with my “savings” when it’s actually not a savings if I can go across the street and get a better price without using the cash back. For instance today the gas price listed in the app was 2.41 with .04 cash back because of the July bump. So it would originally just be one cent. But when I arrived at the gas station, the gas was actually 2.60. So with the cash back it goes down to 2.56. The gas station next-door was 2.43. So I still would’ve been better off going to the gas station next-door. Also please ask van the list of gas stations included. A lot of times I have to go out of my way to get to a participating gas station.

- Great when not dealing with customer service

I would’ve gave this app a 5 star because initially its great! I drive regularly for my job and received an $89 gift card to Lowe’s after about 5-6 months of getting gas with the app. I decided to wait until after I tried getting another gift card if the app would actually pan out. I got flagged for using gift cards as a method of payment, which increases the number of cards on your account. So I had to deal with customer service.... One of the worst customer service technicians I have ever dealt with. I emailed to figure out a way to unlock my account so he sent me what I could do and provide his with the last card I used and where I used it. Upon receipt of my email, I received another with instruction to do the same with the last 3 cards I’ve used. Seems like they just wanted me to jump through hoops and will drag out the process to renew my account. Very unprofessional, Would’ve liked to know every thing I needed to do in the first email. There are other gas reward apps out there that I will try. Use my experience to learn. Try everything in your power not to deal with customer service and you should be fine.

- Not so great

Downloaded the app because my co-worker recommended since we drive the company vehicles. First time they give you an extra 15 cents so my cash back was 30 cents. After that it go back to the regular like from 1 cent to 15 cents, and the gas price at the gas stations are never the same as advertised on the app. No problems since we drive the company vehicles. Then the problem was they ask you to enter the first 6 and last 4 of your credit card on the app and then you don’t have to submit the receipt and when I checked in at the gas station it didn’t give me the option to scan in the receipt. So 10 days later ( the maximum time to process your claim) they emailed me said they can’t give me the cash back because they can’t find the transaction. After using this app for 6 months now. Wish the app would just let people upload their receipts instead because almost every gas station so far except for Marathon, would process 10 days and email you they can’t find the record. So you would have to email them the receipt. Make sure keep a record of your receipt.

- Waste of time

First time using the app and I followed the directions by “claiming” the offer before filling up, getting a receipt and taking a photo and then uploading it. All info was clearly visible and luckily I saved the photo to my phone instead of just directly uploading since the cash back was declined since the “info wasn’t visible on the receipt”. The initial purchase had some sort of first time promo so the savings were larger than normal and perhaps that’s why they wanted to reject it. I reviewed my photo and everything was clear so I reached out to customer service. The person replied (Ada) and said “You're right, this offer should have been processed. My apologies! I just resubmitted your receipt, with a note from me, and it should be processed within 10 days.” Six days later it still said processing but the cash back was less than it originally advertised when I claimed the offer. She responded asking that I give it time to process as some stations are slower than others. Over two months later and I still don’t have anything. I sent them another email but is three (perhaps more) emails really worth a few cents/dollars? Perhaps if I was an Uber driver or something I would bother with this but I really don’t have the patience to deal with this nonsense.

- Legit

I would recommend this app for one reason, It does work. Like any other app that deals with a actual money, your routine must be done precisely and does take effort. Make sure the picture is clear and as and must follow their procedure which can take some getting used to. Only problems I’ve had is when I switched to a new phone it took a little time to retrieve previous cash back to follow along but got it eventually. As well as sometimes things are not perfect as far being it does not always get verified from the gas station. But no app is perfect and especially when dealing with money. But being I use it I give this advice. Don’t go out of your way to get the gas by following most cash back. You have to use common sense and figure what really helps you pay the least. Also I highly recommend keeping all receipts until rewarded being you can’t go gas stations if you have an issue. I say this entirely from experience only. Follow these steps. Make sure you understand what saves most money. Keep receipts from both types of credibility. Be proactive with app support if you have an issue and make sure you follow all of app’s guidelines: Clear photo of that is how your doing. Make sure you don’t use cash because it doesn’t work as purchase. I don’t recall being advised this through app, but makes sense why wouldn’t work. Keep proof until rewarded. Use the correct type of gas you say you’re using and you can change this at all times. Be proactive if you have an issue.

- Complete waste of time.

Yeah, it's free money but it isn't much and it can sometimes be a challenge finding a participating gas station. I found myself driving a little out of my way to find one. I've earned $4.68 for the entire month of march. That would've been about another dollar but, wouldn't you know it, my last redemption "expired" because I didn't add the receipt(which I absolutely did). That just happened to be a particularly high payout(maybe a dollar as opposed to the usual $0.25/gal-$0.50/gal. How convenient for them! In closing, it's hard to complain about free money but for the amounts you earn per fill up coupled with the fact that most gas stations don't participate, it's a pretty hard sell and I'd be reluctant to recommend it to anyone. It's pretty much a waste of time. 2/5 stars because again, free money. Eh... Update: I have now had 3 of my highest payouts rejected. I noticed they’re all from BP which doesnt seem to print receipts at the pump at any location near me. The reprint receipt from the register is why they’re being rejected which is ridiculous because all of the information is on the reprint but it is formatted differently. W A S T E O F T I M E . Downgrading to 1 star because this has been more of a hassle than anything. Less than $5 a month. Done.

- More Trouble Than Its Worth

This app is a great idea but it doesn’t work. From what I understand you previously just uploaded a picture of your receipt each time. But ever since I downloaded it they supposedly can tell if you bought gas by the last four digits of your debit or credit card. This feature doesn’t work at all. It’s supposed to take 2 days to get cash back. It takes them over a week each time to let me know that they couldn’t verify my purchase. Then you email them with the picture of the receipt and they don’t have any solutions. I even had someone tell me they were doing me a favor just this once because I didn’t use the app correctly, uhm no....your app doesn’t work. You also get 32 cents off your first purchase, but it took so long to through that I actually got 32 cents off a different purchase which was much smaller than the fill-up I specifically cashed in on first for the discount. I’ve been denied because they have the address of the gas station wrong. And recently instead of 12 cents per gallon back it’s only been showing 4 cents back per gallon, but of course that gas station will be higher than neighboring ones anyhow.

- Not enough Gas Stations

Seriously they do need to absolutely add more gas stations. Not every single town I go to for gas has a circle freaking K.. have any of you ever heard of Thorton‘s, love’s, BP? Or just about any other gas station that is along I -70 a major interstate by the way? Also Moto mart. That’s a pretty popular gas station in Illinois and I can’t tell you how much money I have lost not being able to use this app at Moto Mart‘s along I-57 and I-64.. quite often I’ll go from the metro East St. Louis Missouri area to Louisville, KY or Evansville, IN and back and they pretty much only have Moto Mart and Thornton’s.. and in 3 years I probably would have already made $1000 in cash back from the amount of times I’ve had to fuel up at any of the gas stations I frequent in my work vans..Speaking of work vehicles is there an option for diesel?? Once in a while I will run a box truck from St. Louis to Indianapolis and I would absolutely love to get the $150 worth of credit however much it would transfer to $.25 a gallon & some 100 gallons of diesel fuel, and possibly DEF cash back.. that box truck is 24 feet by the way, big enough that I would make bank in this app.

- Unbelievably easy

This app is the best app I could have ever downloaded. You buy gas or diesel usually weekly, so why not make a few cents on the gallon. Especially now that gas prices are so low. I have personally cashed out over $325 in FREE MONEY. Sent straight to my PayPal, gift cards or they’ll mail you a check. You bring up the app and it shows stations around you. You can pick the one that has the highest cash back option or go to any of the ones that show up and you receive that much back per gallon of fuel. Can’t say it any clearer but to download it and try it for yourself. It’s totally free and the way you get paid is that the stores pay GetUpside so much to try and get you into their stores and buy your products there. It’s paid advertising at its finest and this app literally shares the wealth (socialists could learn a thing or two from here 😬😝) but seriously I 100% recommend this for you and all your family members. There’s absolutely no risks to worry about and you act and literally get paid to shop!!

- It’s a startup!

So first, I travel a lot for work and my job pays for my gas. If I can get cash back while on the job, that’s great. When I first used the app it seemed confusing at first but then, over time, I became familiar with the setup. I have experienced a few set backs where I didn’t get money back. It was frustrating at first. BUT, every time I emailed the help center with my issues; they would then resolve them within that week! All you have to do is keep the gas station receipt and send them a copy. The biggest issue I have had was when I got a new phone. I got booted from my account and when I went back to login, somehow it created a new account with the same email. AGAIN, my issue was resolved that week after emailing the help center. My costumer rep was Ada. Ada was very nice, genuine, helpful, and caring! 10 out of 10 for their costumer service. Lastly, some of the bad reviews I have seen could have been mitigated by reviewing terms and policy as well as the small notations on the apps different pages.

- Thank you! ⭐️⭐️⭐️⭐️⭐️

I can feel less guilty about grabbing a coffee on the road. All thanks to this little app. It puts a mini chunk of cash in the wallet, enough for a meal or refreshing drink. To think I could save on some of the common things I buy just from going here first is amazing. Thank you! My only wish is that it would work at more locations. There are places where I’ve fueled up where the location couldn’t be recognized. Say a Speedway gas station but for some reason goes under Honey. I’ve fueled up but never got any rewards from it because of these little quirks. Majority of the time, if I stick with the places I normally fuel up with it works just fine. One more wish, is that it were easier to switch the ⭐️ on type of gas we’re getting instead of going to my profile. I’m still a new user so there might be a way.. I just don’t know it yet! Anyways thanks for making this app very user friendly. 5 stars across the board.

- Horrible

So linked my card and literally after all but 2 uses had to contact the company to get my credit to the account. (10 total attempted uses so 80% failure rate) I would make a purchase and then two-three days later it would expire I would screen shot the purchase email them and they would make adjustments. Not worth all the hassle not mention after the first time I asked if this was normal they ignored my other questions as to why this was happening. I deleted the app today and found a different one let’s hope it works better than this one.****UPDATE**** Their response here is to imply that I failed to “complete” the purchase or check in. In ALL the contacts I made with customer service nothing of this was mentioned. Then they make a request that I send them proof of the lack of assistance. How do I prove a negative? You do not. My card is linked and my transactions were completed in the app and my bank and yet they still tell me that I am somehow to blame for their app failing to work? 8 out of 10 attempts. So did it randomly and magically work twice? You should have stayed silent. Your app has issues and you blaming users is one of them.

- Wastes your time & no support

The app itself seems to work (doesn’t crash, good response time, etc). Unfortunately, the process doesn’t work and wastes your time. I tried to use the app three times. The first time, the nearest fast station was 4-5 miles away from me and in the wrong direction. Not their fault, per se, but I didn’t want to drive that far for the amount of savings in return. The second time, the app directed me to a Shell station and was about 2 miles off the route I was using. When I reached the destination, it was an Italian restaurant and no gas stations in the area. Third time, the gas station wouldn’t accept chip credit cards at the pump. That snowballed into a 20+ minute fuel stop with multiple trips inside the store. The gas station provided a receipt that was not accepted by GetUpside. So... this was a giant failed experiment and wastes quite a bit of my time and didn’t produce one penny in discounts. Finally, left a comment with the GetUpside support group and 3 days went by without any indication they were interested in helping fix it (or even that they received the post). They don’t care. So this is a great app as long as you don’t expect any refunds, have ample time to waste and want to be ignored by the GetUpside folks.

- Great, Until...

I’ve been using this for probably 5 months or so. It was super simple in the beginning, just upload your receipt and you were good to go. UNFORTUNATELY things are not so easy anymore. The new “check in” feature is fine... until it doesn’t recognize your transaction or your card. You can’t switch from “check in” to “upload receipt” and that is extremely frustrating. So, what I have been doing just to be on the safe side, is to check in before I get to the gas station so it will actually give me the option to just upload my receipt. AND now you can’t use cash to pay?? That was never an issue before. I recently lost my debit card and while I was waiting for a new one to arrive, I still needed to get gas. Did not have any other way to pay other than cash. My transaction was rejected even though I uploaded my receipt and have never seen anything about “no more cash” anywhere. Also, it’s difficult to find out any answers to my questions or contact customer service. I’m still going to use the app but it’s frustrating. I wish they would undo these changes instead of over complicating things for no reason.

- Looks like it’s stopped paying... again 🙄

I’ve been using this app almost daily since February. I drive almost 200 miles a day so I buy a lot of gas and always use this app when I do so. For the most part it works great. I get gas and usually within a day I’ve got my reward. However, sometimes the payments stop coming. They will back up for days on end. Usually when this happens I’ll eventually get some lame excuse on why my payment cannot be processed. I’ve noticed this problem has gotten worse since they’ve added more stations where you “check in” instead of uploading your receipt. Right now it’s Aug. 22. I have three “processing” transactions from the 20th, 19th, and 17th. And before a reply comes to this review, I want to say that whenever I claim a deal, I sync the GetUpside map to my phone map and have it direct me to the exact station that is supposed to be the one I’ve claimed according to your own app. I check in and select my card as soon as I arrive before I pump my fuel. And I only have one card on file. This is getting frustrating and I hope the developers fix whatever is going on. I’m starting to lose faith in this app.

- Worst Customer Service - Junk App

The idea the app promotes is good but it horribly fails in it’s delivery. I always purchase premium gas for my car. The when I summit my receipt for proof of purchase the app ALWAYS seems to change the cashback grade to regular. By the app changing the grade to regular I now result in no cashback since since I also use my fuel rewards card at my local Shell station. If the app would have processed the offer correctly to begin with my cashback per gallon would have been reduced by 3.5 cents per gallon as per their rules. Even with the cents per gallon reduction I would have still gotten about 8 cents per gallon back. Now because it didn’t process correctly I have to open a support ticket each time with customer support to try and get it fixed. Most of the time they say they are “resubmitting” my receipt for processing and a day later I get an email saying I didn’t earn anything because it processed as regular again. This app is a WASTE OF TIME!!! You will spend all your time trying to get a CSR to fix your submission with it not actually getting fixed. It seems like “Peggy” is in a foreign country and doesn’t actually understand what it is she is looking at on the receipts.

- Awesome but still has a ways to go for greatness

Update: apparently my original review failed to post, which is ok because with continued use, my opinion continues to lower. I will attempt the cash out & be deleting the app. Even though customer service was pleasant & easy to interact with, my issue was never resolved. Now a 2nd issue in 2 consecutive uses is just too much. I installed this app simply because I was curious, and after using it a few times I’m pleasantly surprised. Of course as a fairly new app, it has had some hiccups. Not registering the grade clearly noted on the receipt to apply proper rebate is the only issue I’ve had so far. Which, generally speaking is not a horrible glitch since I still received cash back, just not the appropriate amount. I did contact customer service to report and was pleased with their timely response and explanation that it was a glitch. The only reason for 4 stars is it was supposed to be corrected but never was. Im not going to sweat a few cents, unless it becomes a repeat occurrence. But overall, I’m pleased with the app & will continue using.

- Works but only with certain phones

Giving this app two stars because although it is legit and works, it only seems to work with certain phones. I first downloaded this app awhile back with my iPhone 7, and it worked perfectly fine. Finally decided to upgrade from a 7 to the new 11 and now I’ve downloaded the app and it literally will NOT let me log in. I even chose the “forgot password” option so that maybe it would let me reset my password and then it would let me log in, but every time I enter my email it says there is an error and to try again. I deleted the app thinking there might be a glitch and re-downloaded it. Still cannot log in and cannot even submit my email for the “forgot password” option. I know it has to be that it’s not compatible with this version of the iPhone because I still have my iPhone 7 so I turned it back on and using my WiFi I logged into the app from the 7. Disappointed that it doesn’t seem to be compatible with certain phones. Guess I will have to discontinue using the app. If the issue is resolved I will for sure use this app again because otherwise it’s great.

- Awesome customer service and app altogether!!

I’ve been using this app since March 2019 and I must say that I’ve saved quite a bit on gas. I usually fill up every 2 weeks or so depending on how often I have to drive, but the savings are pretty good compared to either not saving at all or using those perks savings thing where you’re still spending more than you’re saving. So for this app to be FREE to use and sign up, it’s great! Also, when I went to actually redeem my rewards and I no longer had access to that email address, I was emailing Stephanie about what can be done. The response time was reasonable, especially seeing that this was during COVID-19. I got a response back within some hours each time and the service itself was courteous as well as efficient. She eventually helped me to solve the issue that I had. I’m appreciative of not only the app itself and it’s continuous progress, especially being an emerging company, but also the service!

- INSANE not to have. $250 in 6 months!!!!!

Not sure how they are making this happen but I made, no lie, $250 in 6 mo!!! granted (30k mi in 6 mo). It is so simple to use!! Just download the app. Look at the map. Look for the best price in your area. Go there , click Claim Offer, Pump gas, take picture of the receipt. 1-3 days later $$$$ You will see the amount posted when you click “Claim”will be multiplied by the gallons purchased will be in the upper right corner (iPhone) phone. Just keep repeating.... it may ask you after “are you using the same card... after that you will not need pics of the receipt. And no. You do not put you card number in the app. The Last 4 digits from your previous receipts will be searched when check in is complete. So yes, it gets even easier!!! No pics. Honestly do not know why every single driver does not have it. Easy money. Im cashing in the $250 for Riot protection;). I just sent it to my Paypal. Or you can do gift cards check. All goid

- 5 stars

I have used this app for almost a year. I have nothing but great things to say about the app and the people who work in customer service. If there is a problem they will take care of it in your favor. Always in your favor. For an example someone had used this app for a year as well they saved up their money for a while, they cashed out and realized they had accidentally misspelled their email. They sent 150 dollars to another email address, the GetUpside customer service fixed the problem right away and sent the money to the correct email. Without any questions or problems they fixed it and made it right. Now that to me is great service. I highly recommend this app to everyone and enjoy the cash back they get. I rate them at higher then a 5 star. #GetUpside keep up the great work you all are doing a great thing for the hard working people who could use a little more cash back in hard times. Thank you..

- Why I think this app is not 5 star

One is you do not get money back if you pay cash. But also just today I tried to get credit for gas at shell. And there was several shells I. The same road. And when I realized I clicked the wrong one I found the right robe before I even pumped gas or uploaded my receipt. The app would not let me get had because it said maximum claims in day met or something. But I had only check the wrong shell I I had not uploaded a receipt or pumped gas so I checked the locations I was at. And the gps knew I was there in my car because it notified me I was there but it would not let me claim or get credit. I have had of few situations like this trying to navigate the app. They need to update to cover situations like these. Ie; delete the sting offer first claimed and allow for option to change to the lii oh cation you are sitting at instead saying maximum offers claimed but no offers required diced today !

- Easy money with little effort and a big smile on my face

I enjoy this app and even if the prices don’t match the offer I still use it. Cash back is cash back and you need to fill up your vehicle so in my opinion it’s a win win situation. Building my network via invite friends button in the app and shared it on Facebook today. Have earned 60 dollars in 3 weeks and for the most part it wasn’t just because of me filling up, a new part of my morning routine is check emails for that lovely money bag emoji 🤑💰💰💰! There is hardly a day go by where I don’t receive atleast 2 emails informing me I earned some cash back! Some days I get 5-6 emails! Anxiously waiting groceries tab to be active. Married and have 3 kids, cash back on my grocery bill would be amazing. Thanks for creating this awesome app and giving me a chance to earn free money back on weekly/reoccuring gas purchases! Get that grocery option wheels in motion I’m ready!

- It was great until the added Check in.

After all the successful cash back requests submitted, you can’t find the record of my purchase, and why is that? Because you had to get rid of the receipt submission. 😐 With the old receipt submission, I used to get my cash back in less than 24 hours most of the time. Now if I use check in, after waiting several days, I receive an email saying I won’t get anything, and want me to send the first 6 and last 4 digits of my credit card. If it’s not broken, don’t fix it!!! At least let us choose if we want to use the receipt upload instead of check in, I actually enjoy taking the picture, is part of the experience. Also, I was used to upload the receipt after getting gas. Now if I don’t check in before I get gas, I don’t get anything. And just if you’re wondering, the email I received was for a transaction I processed according to your indicated steps. I’ll take only one star off since I still love the app

- Issues with proof of purchase

I keep getting this issue every time I use the app. I have my card connected to the app, and I go to the stations that don’t require you to upload a receipt as long as you use the card connected to your account. Somehow, several weeks after buying gas I keep getting an email saying there is no proof of purchase. Of course, I don’t have the receipt anymore because it’s been weeks since I bought it, and in my bank statements it doesn’t show the card number, just that I bought gas from that place. And the one time I did have a receipt to upload for a different place that I bought gas from, it said not valid because of the time frame I bought gas. I bought gas from there several minutes after checking in so I still don’t understand the issue. I’m not sure I want to keep using the app if I’m just going to continuously get errors and not get money back. EDIT: I did notice that somehow I had gotten money back from the time I uploaded a receipt even though I received a message from them saying it was invalid due to the time frame issue.

- Started out good

The experience started out great, I’m a delivery driver so the little discount was nice. I’ve been using it for a while and cashed out a few times. I don’t know if because I’ve earned so much cash back or what but now randomly it will lose my transactions or not issue cash back. I’ve been going to the same 2 stations with no issues for months all of a sudden My transaction can not be found with no explanation. I always use the Same card and same 2 stations. 3 stars cause it works “sometimes”. I have 3 pending from last week I feel like I will lose these too. Unfortunate this app has gone downhill. (2 stars) Update, still processing. Got gas 4 times last 2 week and only one went thru and all but one are past the ten days the say is the cut off so I suspect I won’t get the cash back. The stations on there are only worth it with the discount this app provides. Otherwise they are overpriced and it’s better to use cheaper stations rather then to be baited to a higher price station with a discount that doesn’t come. Hopefully I can get one more cash out then I’ll be done with it.

- STOP!! You will get ripped off and waste your time!!

I chose an offer that had $0.31 rebate, got my gas and submitted my receipt. I should have received OVER $7.00 for my rebate. I received a whole whopping $0.42!!! I contacted support and they say I received the correct amount because the rebate was only $0.02. Giving me a breakdown as if I am stupid!! Well I’M NOT!!! I’m college educated and 5+7=12 and I didn’t have to take my shoes off to figure it out! What is even WORSE is I received an email from Upside stating my rebate was supposed to be OVER $7.00!! Talk about dumb! I replied back to them and asked WHY I received the email, confirming the EXACT amount I had calculated if the offer amount was only $0.02. I’ve heard NOTHING but crickets! When there is a problem, it takes FOR EVER to get a response and your issue isn’t solved. Therefore, DON’T waste your time finding rebates and submitting receipts because you be ripped off because you get the correct amount back AND you will waste your time contacting them, grow old waiting for a response, get NOTHING resolved, then have to go back and forth to STILL get NOTHING resolved and then waste even MORE of your time writing a book to warn others!!!

- Awesome app and fantastic service

Looks like these guys are just getting started, and already they’ve been able to save me a ton. Other gas discounts I’ve been able to get are 3-5 cents per gallon, but with this, I’ve been able to get as much as 13 cents per gallon - stations are limited, but there’s enough to make it pretty easy to find one. The only restaurant I’ve seen is Popeyes, so hopefully there will be more coming - but they give as much as 25% back, so that’s an extra meal when you’re feeding a family. All for taking a few seconds to upload your receipt. But what puts this over the top is the fantastic customer service. I had some issues with the receipts on a few purchases, and the customer service at Upside quickly and easily helped me get through them, helping me to claim money that I was certain I wasn’t going to be able to get. They seem to truly care about the customer experience.

- Very disappointing beyond belief

I was enjoying using this app until i did a recent update to it and when the update finished I noticed i had been signed out of my account so I signed back in and I noticed that everything was gone from my account my history was gone, 40 dollars to cash out was gone when I never touched it and it was acting like I started a new account so I contacted customer support and I never heard anything back from them I waited 5 days and there is no excuse for not responding the least the could of done is said we will look into your account issues and report back to you it may take a couple of days since we a running behind and i would have fine with that and would have been patient with that. This app was truly a huge waste of my time I recommend to anyone using this app to pull out your cash before it gets over 20 dollars so it doesn’t get lost like mine did.

- Good but.... Updated review

UPDATE: recently getting about 25 to 30% of my transactions declined because of “issues“. Happens on different brands and at different stations. The developer needs to correct this “issues found with transaction” problem. First of all, let me say that I have redeemed almost $200 in cash by using this app. The savings varies from as little as a penny per gallon to as much as $.30 per gallon. The rebate process is simple and swift. Now for the “not so good“. I have, as I have stated, redeemed almost $200. My wife is a new user and has redeemed less than five dollars. We have checked in at the same gas station on the same day and her offers are consistently 2 to 3 times better than the offers to me. This makes me think that the developer is favoring newer customers and is giving longtime customers that have proven loyalty a lesser offer. That being said, this is not a scam and it works. Out of several hundred transactions, I have only had three that have been declined because of “missing transactions“. Not sure what that is all about, but the success rate is over 97%.

- Doesn’t work like it use too

I agree with the previous review about the “check in” feature. It was a great app before this but now it just doesn’t work. I have to reach out to customer support for every single fill up because it doesn’t do what you claim. It doesn’t even recognize the same fuel that you claim or the correct amount. You can make a claim for diesel at $0.13 per gallon and you get granted $0.04 a gallon for regular fuel. Then you reach out to customer service and they say they will adjust it on their end but you don’t get any sort of notification of any kind. If you look even on your history page there’s no indication of them fixing your account for the missing amount. I’ve been using the app for roughly 2 years now and it’s just falling off the deep end. It’s not worth the effort to keep reaching out to customer support. If you don’t care about randomly getting whatever they please to give you then go for it you’ll get some money back but just don’t get excited when you find a really good deal at say $0.25 per gallon and fuel up thinking your going to get a few dollars back and all you really get is $0.60.

- Great Feedback Story

This is a a great app and it really works every gas purchase offers cash back for your coins to add up. Remember Christmas is around the corner. Anywho... I used the app recently to find a near by gas station, not realizing I went to the wrong shell gas station which was only 1.0 mile from the one on the app. The addresses looked similar. Long story short, I got gas at the one that was not on the app by mistake. Since I noticed I never got paid out, I submitted a ticket for review. The agent Jofrance who replied back took her time to explain that I didn’t go to the gas station from the app. She even showed the attachment of my receipt showing the adresses in the app was different than the one I submitted. She also gave me tips on how to carefully make sure the gas station address much the address on the app. I’m glad that she took her time to throughly explain to me so that I would not be confused. I appreciate the feed back!

- This app has so many bugs

I’ve repeatedly had problems with the app stating one price on the claim but paying out a much less price. When you try to contact anyone there your comment will “fail to send”. If you ever do get a complaint through it is answered by a automatic reply saying someone will get back to you. That is pretty much where it ends. IF you get a reply from there it will just tell you that the person is “escalating it to a further team member” or something to that effect. This is when you will NEVER hear from them again. I recently claimed an offer on time and it was completely rejected as not being submitted at all or not on time or some excuse which was not the case. I complained not through the app, because it failed to send, but directly to the service email from a few times before. It’s literally impossible to get feedback on issues through the app. No one there seems to know or care what’s up at what’s app. Good luck trying to receive your true reward. It’s very frustrating and a bit of a scam. Or perhaps it’s just poorly run and the app needs updating? I don’t know but it’s not working as they sell it to us!!!

- Always check Upside for the best gas prices & highest cash back offers! It’s a must have!

I’m about 6 months Into using this app, I’ve paid myself at least 3 times and it’s always close to $20 so I’m a fan! The update has given us the freedom to check in once we get to the gas station we claimed! Once you check in you tell them which card you will be using from your list of uploaded cards in your profile. Then within days I receive a text message telling me how much I have saved since becoming a member! I highly recommend! The only time you don’t get cash back is if you pay cash or if you forget to claim / check in prior to your sale. We have multiple stations within a 5 mile radius of home and I always check to see who is giving the most cash back!!! Thank you Get upside I will continue to spread the word on how much I appreciate this app! You keep up the good work!!!

- Legit

Love love Getupside app. At first I didn’t think it would be legit like how would you make money off of gas you are purchasing. It’s real and you get to cash out to whatever you want whether it’s gift cards or a check. Basically you check to see what gas stations are in the area and what cents per gallon GetUpside are offering. MY favorite part is that you get MORE money when you refer someone, PLUS every gallon they purchase. One of my favorite apps EVER. If you don’t have the Getupside app it you need to download it. You’re missing out. Don’t listen to the negative feedback they obviously aren’t doing something right, all it takes is reading don’t just assume just because your pumping gas anywhere that there will be offers, check first and then claim it. Once you upload your recipient you usually get your $$$ within that day UNLESS there’s an issue with the date, time, location & etc.

- Doesn’t work properly

I’ve been using Get Upside for nearly a year. It was very slick and convenient. I drive a lot for my job so getting the rewards is a nice bonus. However, within the last two months I have been very frustrated with this app. It no longer processing my purchases properly. In the past I just took a picture of my receipt and I would get my cash back no problem. Now it is paperless, which at first I loved because most the time the gas station didn’t have paper in the pumps for the receipt making me have to go inside. I am constantly having to resubmit my proof of purchase 10 days after I make my purchase because they are stating they can’t find it. I know it is not on my end. I am using the same two gas stations, and the same card. My husband and a few friends who I referred to this app have the same exact problem and are as frustrated as I am. Although I appreciate the customer service and their quick turn around it is very annoying that this is a weekly occurrence. They need to get these glitches fixed

- Easy money back with no catch

I’m not quite sure what GetUpside’s business model is and how exactly they operate, but I’m not complaining! I’m getting money back on stuff i would have had to buy anyway. Participating gas stations, grocery stores, and restaurants will give you cash back if you just upload your receipt from your purchase. If you refer a friend, you’ll get even more cash back. On average, I get about 10-12 cents back per gallon of gas. Restaurants tend to be 5-20% off the bill. I don’t see groceries on here as often, but it tends to be about 5-10% back. Given how often I get gas and groceries, it accumulates! So you “claim” the deal on the app, pay full price up front at the store, upload the receipt, and then get the rebate back to your account, which you can cash out as PayPal, a check, or a gift card to select stores. Easy savings that you actually see back in your pocket!

- Great app, but....

I have been using Getupside for several months and for the most part it works. However, I often get “Issue found” errors with a portion of my submissions. I only accept offers while at the gas station to be sure I’m at the correct location. I use the same credit card and often hit the same stations. The issues given are usually that my card type isn’t accepted, I was at the wrong location (like I stated I only accept offers when I arrive and not in advance), or they couldn’t match my receipt with the transaction at the station. How is that my problem? Sounds like the gas station isn’t wanting to pay so they conveniently can’t match it. I have left so much money on the table bc of these issues. I specifically go to the stations that use the app so if it’s not paying off to do this I might as well save time and go to the closest one. Please make a way to communicate with customer service, other than resubmitting a receipt you have already rejected.

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GetUpside Cashback: Gas & Food 4.90 Screenshots & Images

GetUpside Cashback: Gas & Food iphone, ipad, apple watch and apple tv screenshot images, pictures.

GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images
GetUpside Cashback: Gas & Food iphone images

GetUpside Cashback: Gas & Food (Version 4.90) Install & Download

The applications GetUpside Cashback: Gas & Food was published in the category Travel on 2016-04-19 and was developed by Upside Services Inc [Developer ID: 1099997173]. This application file size is 131.06 MB. GetUpside Cashback: Gas & Food - Travel app posted on 2021-12-15 current version is 4.90 and works well on IOS 12.1 and high versions. Google Play ID: com.upside-services.consumer