Norton Secure VPN & Proxy VPN App Reviews

VERSION
3.7.6
SCORE
4.3
TOTAL RATINGS
83,477
PRICE
Free

Norton Secure VPN & Proxy VPN App Description & Overview

What is norton secure vpn & proxy vpn app? Keep prying eyes out of your mobile activity online with Norton Secure VPN for iOS. Protect your mobile online privacy when connected to Wi-Fi at home or while on-the-go. Norton Secure VPN helps ensure private Internet access wherever you are.

Simply put, Norton Secure VPN offers protection from hackers trying to steal information you send and receive on a shared network from your phone or tablet. Help take your mobile security to the next level with Norton Secure VPN.

Our global servers dynamically scale with the number of users, plus, our no-log VPN means we don’t track or store your online activities.

Bank-grade encryption helps make your data unreadable when using a Wi-Fi network. Norton Secure VPN for iOS helps maintain your privacy by preventing others on the network from eavesdropping on your internet activity.

Norton Secure VPN helps secure your browsing history, IP address, streaming location, and web activity by safeguarding the personal information you send and receive over Wi-Fi.

• Global Servers:
While at home or on-the-go, our global high-speed VPN servers let you change your virtual location or you can auto-select the best region. Our servers dynamically scale with the number of users to ensure the best performance.

• Ad-tracker Blocker:
Norton Secure VPN anonymizes your cookie data to help block online advertisers, cell phone companies and IP providers from tracking your browsing activities across the web.

• No-log VPN:
Unlike some other VPNs, we don’t track, log, or save your browsing activities.

• Compromised Network Detection:
Choose to automatically secure your connection if you connect to suspicious Wi-Fi networks.

• Bank-grade Encryption:
Stay anonymous online. Help protect your data through an encrypted tunnel that masks your activities and blocks hackers, mobile carriers, and ISPs from accessing your information while on Wi-Fi.

Even beyond encryption, Norton Secure VPN is built by NortonLifeLock–a trusted leader in consumer cybersecurity–and is loaded with features like Ad-tracker Blocker, no-logging, Compromised Network Detection, and more.

Subscription Details

– Free trial requires activation of annual subscription (see in-app product pricing)

– Cancel in App Store account settings or within your Norton Secure VPN account before the end of the trial to avoid payment

– After a free trial, your subscription will start and renew automatically annually unless canceled

– You can manage your subscriptions and automatic renewal may be turned off by going to App Store account settings or within your Norton Secure VPN account after purchase

– Free trial is valid for one-time use per App Store account.

Awards

Norton Secure VPN ranks #1 overall for network performance.††
††Based on a test of nine other leading VPN products in the VPN Products Performance Benchmarks report conducted by PassMark Software commissioned by NortonLifeLock, March 2021.

Norton Secure VPN is no longer available for use within India as a result of governmental regulations requiring the logging and saving of user data, but you can still use your subscription when traveling outside of India.

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App Name Norton Secure VPN & Proxy VPN
Category Productivity
Published
Updated 14 November 2023, Tuesday
File Size 61.21 MB

Norton Secure VPN & Proxy VPN Comments & Reviews 2024

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VPN issues. I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty

Needs work. I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.

Not bad. Better than Kaspersky.. I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.

Norton vpn. Works fast and Norton is a good product, however the protection for your web info is not enough and should go after the company’s that have or take info for profit. To go through all the advertiser and the systems to take info very few work, and the others don’t they are not following Government protocol or make very difficult, and keep you in the system. Since you are a big company to stop threats, they will listen because they know you can use countermeasures with the internet worldwide legally. If nothing could for paying for your service to keep you completely safe from of sort internet/web/black web/Wi-Fi/ then your selling false hope to others. Please try because you have a good product but it need constant updates for every nanoseconds someone’s info is in malicious hands. Thanks eldram6613.

Best Antivirus VPN Protection 4Ever!. This is the best of the best antivirus protection for all your devices: iPhone, Mac, PC, Tablets, and much more. You can read many Webpages from several countries, all that it allows, and at the same time, your connection is protected from hackers, by this antivirus company who developed Norton, since the first years of Personal computer. Is the most ranked and reliable company, which offers you Lifelock protection for all your personal data, and all your digital privacy. I highly recommend it. I’ve been using it since 2000, while studying Information Systems, Major in Computers, and all my data has been protected and have not had any virus problem, or attacks, no data loss, no hard drive loses. Thanks God Almighty for Norton Lifelock (previously Symantec), who has been protecting my computer, hard disk, flash memory data. This is the best VPN. Have a Free trial and you’ll see!

Happy with norton. I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery & signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?

CindyD. I have been using this service for some time now. I have been having problems with my phone just shutting off randomly and suddenly overheating. I immediately turned it off cooled it down then ran Norton’s security in an attempt to remedy the problem and it still exist. One day it appeared that someone was actually in the phone I noticed things on my screen moving around pretty fast. I also can never tell if my VPN is actually functioning, when I open up the app it is usually off and I have to turn it on so it is giving me false security with the VPN icon on but the actual app is not actually on! Please let me know if this is something you can remedy or if I should find a new service to cover my devices. I am the only person using my devices. Is there a way that you can tell if someone is accessing my account? Thank you! Looking forward to your feedback!!! I never received any feedback from my previous Rating!!!

Doesn’t work, limits phone usability. This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.

Solid VPN, Good Device Protection. I have the full Norton program for my iPhone, iPad and MacBook Pro and feel it is excellent coverage for a good price. The VPN is what I was most concerned with as I have had bad experiences in the past with lone wolf vpns. Occasionally, it slows down my devices’s response but that is to be expected. Also, I have found if I am having a slow response, if I take my device out of the cover/protecter things speed up. No problem like that with my Mac book pro. It’s only with the iPhone and iPad. When you install Norton do exactly as the instructions direct and you’ll have no problem. Just don’t “help” the instructions. Somewhat tedious as you install everything on all your devices but worth it. I recommend these programs. Buy only what you need but buy the program you need if you intend to add devices to your coverage.

Keeps turning itself off and I have to re-log in…. I liked it better when LifeLock and Norton were one entity. Since they’ve separated , I have had issues , most of them revolving around having to restart the app when I check in on it to see if its working ( The VPN no log in one :Ironic , huh?) . It makes me re-log in . Shouldn’t it just work period? That’s the whole idea . I should be able to change where the server is , and used to be able to, but now it just turns itself off when I click on app , have to restart it , and it defeats the purpose of being a ‘no log in vpn’ . I talked to someone on other side of world for a long time a couple months ago to try to get the LifeLock billing correct and separate from Norton and besides the fact I couldn’t understand what he was saying half the time , he tried to sell me something I already had a version that allowed me to have 5 devices (I have a few) and to log into each one individually just to get it running was a pain , but like I said in above paragraph…each time I have to re-log in! I wish someone would fix this or at least give me my money back and I’ll look elsewhere . I cannot recommend this product as it stands now . FYI I use Apple products . All new .

Truly amazing. I love the sense of security that I have with the VPN hands-down not because of being a customer for the better half of two decades or since I was using windows 95 in 95 when it comes to security nothing can compare, or the customer service! Which is impeccable, outstanding and something that needs to be discussed besides being Masters in tech and amazing gurus. They are compassionate and dedicated to there customers and truly a masters of their craft! I wanted to point out and express I’m disabled, and I highly recommend anyone who is disabled to not only purchase this application immediately anyone who owns ANY SMART DEVICES you cannot put a price on piece of mind, or the security blanket NORTON 360 provides. HANDS DOWN WHEN IT COMES TO THE BRASS TACKS They are more than passionate and willing to help you at any given time and they HAVE proven this to me over and over as an advocate for people with disabilities. This gets my 2005 star rating. ⭐️⭐️⭐️⭐️⭐️ Thank you for taking the time to read this sincerely, The Midwest Touch

Just don’t even bother to download it. Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!

Never worried about viruses. I’ve been a Norton customer for more than 5 years, so when I saw that Norton has a mobile app, I immediately tried it and loved it. It does want it promises. Enabling the experience to have an IP that is from a different country allows you to gain access to certain services only to that specific country. I feel safe to say that no mobile smart phone virus -if there’s any confirmation of an existing one- has threaten the usage of my smartphone. Do be aware that cell phone data service that is weak in certain areas due to not having enough signal strength, does mean that having a VPN on at the same time also lowers your internet speed. Regardless Norton has always delivered it's promises.

Love it but could be better.. It does what it is suppose to do however it doesn’t always help with the apps I use like Disney plus or Cartoon Network app. I want to use this so I could still access my apps like Disney plus and with the content and language still in English. It only turns the language into English and the content like the words of the places on the film are in the country that I’m physically in native language. I also would want a way to use it for my Apple TV where I could just change the dns to Norton server and then both the content and language would be in English but that is not an option either. I honestly think that the only reason why it worth it is because Norton does not log you data or sell it to 3rd party companies for profit. Also there app is super easy to understand and operate. I greatly appreciate that part.

Slowness has been addressed. Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.

Junk. Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.

Connectovity issues on ios version. Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.

Best VPN ever made. This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!

Thank you so much I give you. 5 👍👍👍👍👍. 👍👍. I Thank you we love you all at Norton. As a team it takes all you wonderful employees to make it work and to protect us around the clock also what’s the LifeLock we deeply appreciate the extra security of the people in reference to the team that worked and I a in t LifeLock inside Norton all of you do a fantastic job so thank you I have used Norton for many decades and now it’s even better with LifeLock so together you guys keep up the great work because we couldn’t have it this way if you guys did not do that thank you thank you for the great job thank you to all the employees that are involved thank you to all of you thank you thank you and God bless❤️❤️❤️❤️❤️👍👍👍👍👍❤️❤️

Too many websites will not load. There is a broader problem regarding internet security and privacy. Too many websites will not load when they detect a VPN being used. Two reasons at least why this is true: 1. Anonymizing software and services are use by mal-actors for illegal purposes 2. Anonymizing software and services prevent commercial websites from harvesting personal data that can be sold or analyzed for marketing. As a result I have to routinely turn the service on and off depending on which app I’m using or website I am browsing. Which of course means I routinely forget to turn the VPN service back on. Which greatly diminishes the value of the service. The problem is broader than whether or not a VPN service is “good.” In terms of service and performance, Norton VPN is 4-5 stars. But until there is a global reformation of the internet, browser design, user hardware, and everything else in support of user security, privacy, and control of data exchange, all VPN services will have limited value.

This is Not an “Always ON” VPN!. This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!

FlashLight81. I love having the added security and peace of mind knowing that I have a bank grade encrypted, no-log VPN on both my phone and my laptop! The only issue I have is that when I leave my home WiFi with the vpn on, it goes into a constant state of scanning - and the phone’s cellular connection / performance is degraded - and I cannot then turn the vpn off and then turn it back on. If however, I turn the vpn off BEFORE I leave my home WiFi and then turn the vpn back on (cellular conx) it works fine and there’s no constant state of scanning or connection / performance degradation. So, it’s the phone, or vpn’s, ability to seamlessly make the switch between WiFi and cellular connection and still function properly is the only issue I see, but it’s not worth discontinuing the vpn service.

Works better for me than Nord VPN. Four stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.

Norton finally got it, with this version. I have been a fan and huge supporter of Norton products, for many years. Earlier versions didn’t allow control over whether the VPN was on or off or the location of the server to which you’re connected. With the latest version, you can turn off the VPN when you need (like when some apps or websites can’t figure out where you are), and you can actually pick a country to be connected to (ones like Canada, countries in Europe, et al.). The speed is exceptional. After you install this on your phone, you’ll soon discover that you’ll want to put it on your computer, too. Outstanding VPN.

Not impressed. I am very disappointed in the service that you provide, I am very concerned about the level of rata ( unauthorized remote administrators that are operating illegall and federally banned mirroring software. Do I need to contact Homeland Security directly or is this something that you think you can handle, it’s a big joke around here and the most common response is, “ cmon man everyone is doing it” I operate a C++ browser and it requires me to maintain a reliable VPN, I’m not saying that your not doing your job and I have always been very impressed at the speed that my vp gives when sea monkey is running however the blind ignorance that is enveloped this area, in parallel with the corona pandemic has me wondering if I am Abel to even move forward, my best guess is that utilized 6g on an illegal platform and I am requesting a look into this area as soon as you can, thank you again for maintaining a secure work platform, and good luck and exterminating the rat infestation that is plagueing the nation. Sincerely Darren Clark

Norton VPN, watch out!. Like the anonymous online, but it can cause me to not get online now and again. Sometimes nothing will load in Safari, and when I turn off VPN and everything works fine. So it needs some work. A couple of weeks later: Received an email from “Ray” at support. Had several suggestions, one of which was to delete it from my ipad and reinstall from the app store to make sure I had the most recent build. That sounded like a good place to start, so I deleted the app, but it didn't entirely go away. There is 8 kb left on my tablet that WILL NOT go away. It cannot be deleted either from Home or Settings/General/ipad storage. It goes away and comes right back, even with a cold boot. This causes the app store to see it as still there, so the app store option is “Open”, but nothing happens. It won't run or reload. Two levels of chat support gave up on it, though they did give me 15 days extra on my subscription. Whoop-de-do. Also run on my iphone and National Weather Service app loads ten times faster when I shut off the VPN. I've been with Norton a long time and have generally been happy. Not this time. Looking around for another VPN, and not looking forward to the minor Norton presence that I can't get rid of.

Reliable without any fuss!. I’ve been with Norton almost from their beginning. I’ve had good experiences with their suite of products year after year. Everything works well without much fuss. I couldn’t give them a 5 though because negative something seems to be going on with them administratively, because I’ve experienced confusion & glitches with customer service/marketing issues. E.g. I was offered a renewal promotion and after filling out the digital form it accepts it then within 5 minutes I get an email canceling the promotional part of the transaction. I tried it a total of 3 times and got the same result. It felt like a bait and switch scam which angered me and this is the 1st time I’ve felt this way about them. I renewed for 1 more year and am hoping their admin/marketing issues don’t spread to the apps and services. I’m going to research other options in case I need to bail

Happy😍. You guys are spoiling me! Had some issues yesterday with my VPN service and discovered they’re were some protection still keeping my phone secure ! I was frustrated but Mobil service realized why and stayed with me until they could get me a log in screen. I felt very lonely without you 😊... thanks for doing such a fine job protecting our security! ❣️👈🏽 I recently had issues with an app and in error thought it could be communication errors at the Mobil site connections but found the mobile units were doing great . There was an error in the settings with child restrictions. Thank you so much Norton for the guys who understand even the characteristics of the clients and the customers 😁❣️

Consumed by unauthorized remote administrators (rats). Their are at least 10 or more bugs that have my state and federal identifiers and passwords. They have successfully set up the reflective side of my brand new I phone pro max, my iPhone 12 Pro Max was stolen my n Michael Nguyen at mats ok technologies, my trend micro vpn Hal logged the switch of the phones while I was at work they operate a shipping and receiving company start up openly listed on the back page of several gooogle apps, they also prey on people that get financial aid and grants and collect for the Harris count toll road authority mike Nguyen is also Neil from apple support. So as usual I will continue to pay for this service and continue to do your job for you until I’m dead. Very disappointed Best regards darren Clark

I’m Totally Satisfied with this App. I have had Norton on all of my Apple products for some time, and I also have been using Norton for years and the company never fails to produce great quality app development that is far from anomalous. It is very structured and works very well. The purpose is to protect you from hackers as well as those who like to mind other’s business regarding tracking places or general cellular activity while using a WiFi network. I have turned off WiFi and have been using LTE, 5G Auto, and 5G as well as an additional resource, a personal hotspot from my carrier placed in my iPhone 13 Pro Max. Download this app today and you will start feeling way more secure.

VPN Configurations Problem. Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.

I’m very dissatisfied.... I found this app while browsing for a good reputable VPN service provider after hearing good things about it. I decided to try out the trial first to see how good it is and I have to say that I am very disappointed... First, the app keeps on disconnecting the VPN every other couple of minutes and you have to reopen the app and wait for it to connect again—very frustrating. I thought that maybe it was because it’s the trial version, so I ended up subscribing to the 1 year plan and boy was I wrong... The same thing occurs. And on top of that, they only have one or two location servers country, compared to other VPN providers that give you several servers available to choose from on a paying plan and do not disconnect on you every few minutes or so. I totally paid money for an app that does not do what it claims to do and I’ll probably be asking for a refund because this is just wrong. As a paying customer I expect to be given the quality service promised as advertised and in this case, Norton VPN has not fulfilled their end of the deal. Therefore, I can not recommend this app and I suggest people do their due diligence before considering paying a yearly subscription of this app service. *Subscriber beware!

Norton vpn. Sometimes this app won’t let me use the second part of google account. When I am looking up more info after the first part on Google. like for instance you look up candy. Then wow you are in that portion of the message. You click on the bottom part of the message to go to another part of it explaining about where to get candy and you can’t because then you have to turn Norton VPN off to go to the next portion that you’re looking up. You all need to correct that it is very annoying to me and it puts me on safe when I have to click it off. I’m pretty sure you know what I’m talking about if not try it yourself. Make sure your VPN on the inside part of your phone is turned on plus Norton VPN is turned on.

STOLE MY MONEY. Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!

Feedback on your app. I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??

Better than most. I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night

Great app and Great protection service!. I am a longtime user and customer of Norton Internet Security and Norton Mobile security, as well as Norton VPN: Yesterday, however, after the most recent Norton Secure VPN update was installed, I sinked our new ring video surveillance doorbell at my office with my iPhone 12 which has also been updated with the latest version of iOS. Now, after sinking ring video doorbell with my iPhone, I have to pull up the Norton secure VPN app and log back into my Norton account: But wait, there’s more! I then have to completely re-set up and reconfigure Norton Secure VPN from scratch, despite the fact, I am still logged in to my Norton Mobile Security account! So, this is now the routine, every time I unlock my iPhone! This is most annoying and not to mention, a real nuisance! Please address and resolve this annoying issue! This issue which I am bringing to your attention is caused by a compatibility issue(s) between Ring and Norton Secure VPN.

VPN. It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!

Awful VPN. I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.

Way to go Norton. I’m settling in with this new Norton app on my mobile device. But I’ll try to give as best a review as I can. I usually just download a subscription on my home computer.I’ve been with Norton 2- years now. And I’ve never been disappointed. The Pros are. The Norton VPN is super Norton does a great job of the mobile security Norton products they offer Like Ad blocker where content gets through but the Ads don't Genius! Mobile Security feature ensures your mobile phone is protected through & through. They even keep track of the malicious websites they've blocked for you. So If your thinking about purchasing ANY NORTON PRODUCTS you should do so. It’s the best I think out there as far as mobile security & VPN’s go. Nothing is fool proof. Hackers are crafty. But long as you check your monitoring app daily and stay on top all of any Unfamiliar things you’ll be fine.

Wasn’t sure whether it did anything. After installing norton vpn it didn’t seem to be doing anything. I had also installed Norton safescan and whatever else comes with Norton protection. I was getting tons of spam emails and phone calls and texts. Sometimes when I clicked on an email to label it as spam, I was offered the option of reporting it (to whom was never clear) as spam, but usually these just went to spam. All of these seemed to keep showing up and I kept flagging them as spam. Yes, I rechecked my settings numerous times. (Most obnoxious were the spam notices purporting to be from Macafee that wanted me to renew my account, although I haven’t had one for about ten years.) More recently this and other devices warn me when I’m accessing an unsecured network, and I think, though I’m not sure, that Norton’s vpn kicks in as it should. I think Norton vpn is working, but I’m not sure.

A ten a freakin ten I tell ya.. If I can give it 10 stars I would and I would be shouting it out just like Billy Bob and one of the greatest movies from my Time varsity blues. Anyways this application does a very good job keeping you safe ensuring all your information is for you and no one else. Their customer support is by far the best I’ve ever dealt with.I hope to be a valued customer for the rest of my life thank you very much for ensuring my personal information as well as my families personal information is monitored and protectedAnd if something does happen I get a call or an email or a text message right away. That’s top notch support and they truly put the customer first. If you still have it join their team utilizing all of their services what are you waiting for. Considering the majority of people today do everything online what is it gonna take for you to get somebody on board to monitor all your personal information. Don’t wait until somebody has already hacked your personal information to get a service like this. Look at it like you’re planting a seed that you hope to grow into a beautiful tree one day. Your personal information is a lot more important than you think so get the best service out there to help protect that. Especially for your future kids or family.

Best VPN ever. Just Needs More Security Features. I Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers

Works most of the time. The app really is terrific and I would not consider using a computer tablet or smartphone without it, however, it has some issues: It occasionally drops its connection without notifications. I’m busy using the device, so I may not notice for hours that the connection for the VPN has been lost and my device is no longer protected. To resolve this issue, I often have to reboot my device which may leave a website open, which I have logged into. I have NO IDEA what repercussions that will have. I have not been able to install the latest version on my Mac IPad. My iPad and my MacBook are only about a month old. My iPhone is about a year old. I am a retired computer pro. Bobbye Hammond

This has problems.... I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.

VPN. I was originally paranoid because of not being savvy or comfortable with technology. After being annoyed for two nights of wasted four hours and the representatives hung up 9 times straight on me, I was furious. I decided I would try following the direction since it couldn't be that difficult. Shocked to my surprise, I was able to install the app for Norton, VPN for extra security like a pro without challenges. This was my first installation I completed and felt unstressed while installing it on both of my Apple devices as well as my Pro Browser Laptop. I do apologize to Norton that I considered getting my money reimbursed on my card. The installation of service is simple, fast, and I have a sense of Solid Protection off the dark Webb. Thanks Norton and Life Lock for restoring my belief in being "PROTECTED" on all of my devices! Don't waste another second, reach out to Life Lock and Norton so you can be protected too!

I like this app but has some cons!. It works only 75% of the time u will half to restart ur phone to get it to connect sumtimes. And u can only choose a country I think it would be better if you can change state or change how often it changes location, it says I’m in one spot and one spot only no matter how meny times u turn it off and back on. And It never let me make an account so sumtimes I half to delete the app right right b4 it’s gonna charge and cancel subscription and creat a all new one. This is just what I’ve had happen to me. I’m on the iOS system idk if it works better with droid or not but my phone is new shouldn’t have no problems…. Oh and when it’s not working not even the 5g will work unless I turn it off but i restart my phone and it’s working again.

Your Decision. I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.

Not Sure. Frankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough.

Functional, but has its quirks. I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.

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Not working on iPhone . No support from them. I bought the full subscription for 1 year. I didn’t work for me. I tried to contact them for refund but there was no respond from them . There was a link to contact support team but whenever you click the link it redirected to the same page. Not able to contact them for support. Don’t waste your money and time on this app .

VPN recently purchased for IPad.. To Management - I recently paid for a years subscription to sit on my iPad. Currently in Den Passat Bali, can you advise why the VPN cannot allow me to open programs from SBS Australia. These programs were always available through a VPN in,Bali. Is there something I am not doing right ? This is despite your VPN confirming that it is on. Your early response will be greatly appreciated Lawrence de Silveira

Works Great!!!. Actually surprised since I have a high range of extra precautions I have in place already... Awesome app it has done so much in a short amount of time...Only had my Brand new iPhone for 3 mths and actually surprised how much it picks up the negative things trying to break threw what I already have already!! 😊

Privacy. I installed the VPN after finding a false transaction on our bank account. Also like being able to watch out of country content on streaming sites.

Norton VPN. This is an essential service you must have to on your tablet/phone/laptop/desktop you don’t want work or any sort of network you are utilising to compromise your security and your privacy. Just got a deal for 8 dollars more to upgrade to the premium from the base model of Norton extremely happy with the product simple and easy to use well coded program. A little bit pricey but you pay for the best and be prepared for the worst. 5/5 Stars -Cameron Pett

Very poor effectiveness. The VPN application takes a long time to reroute traffic some time up to 20 minutes some time I have to reset the device Not good enough

Fantastic and safe. I was always sceptical about Security products course I was afraid it would slow my computer down my computer down, however, Norton VPN works fantastic and provides safety we need

MY VPN. There are ups & downs. Some sites that I visit to check on items I’m interested in so that I can look up reviews on them are blocked. I’m finding VPN can sometimes be annoying knowing that these sites are okay. However, I also know that it’s blocking others trying to enter through various doors to get info on me - this is the threat that I’m more concerned about. So I’m happy with a little inconvenience. I only wish we had a way to stop the unwanted cold calling from A&@%holes!

Great VPN. It’s on all the time and I have peace of mind. I’ve had some problems connecting, but I’ve realised it was because I wasn’t fully patched. I watch US TV sometimes and it fixes all the region blocking. Thanks.

Netflix no longer works.. Been using this App for almost 2 years now, 2 years this Christmas to be exact and it has worked great. It even let me get access to the American Netflix which was great because the Australian Netflix is always lacking good content but now it doesn’t work for getting around Netflix geo-restriction so I don’t know if it’s worth paying the $45 odd dollars a year again just to get access the blocked sites in Australia considering other free VPN’s allow me to access said blocked sites here in Australia.

Do not buy for use in China, No connection, No refund. This app was working very well so I bought the subscription, however it has now been repeatedly reporting that it can't connect to the server. I thought it might just have a glitch so waited a week or so but still nothing. Now when trying to contact customer service for a refund I find that there is no customer service? Help section states that there's 24/7 support via chat or calls, but they don't list a phone number anywhere and the only chat agent is a bot. Everything goes to a dead end I'm assuming because they don't want to refund anyone? The old take the cash and run hey Norton, classy. And don't ask me for my email again, that's why I paid for a vpn in the first place.... so I can check my emails. -_-

Needs work. Useless until updated to support peer to peer connections as well as allowing you to still connect to streaming services such as Netflix etc without being blocked. Also there could be some option to only VPN the part of my network traffic that displays my location/details instead of all of my network data so my providers "unlimited data free" websites and streaming are actually available to me when using this service.

Amazing!. I was skeptical while looking at the app but as the days passed I actually realised how many features it had, once I got it, I was amazed by all the cool features 10/10 I would definitely recommend! :D

Fantastic!. Anything coming from Symantec is already almost guaranteed to be the best around, in my opinion. This app gives me real peace of mind although it does interfere with some other apps that require an Internet connection on occasion. All in all, I'm very happy with the way it works.

Great app - does drop out and slows significantly in evening.. We use it purely from security perspective. Love it but some improvement and advanced security features on VPN server side and or end point would be good. - Internet Security Gateway on VPN server side such as URL inspection and warning if site has security issues - Speed is usually great but some times local servers slows down and is slower then overseas server which didn’t make sense to us. - drops out - or doesn’t connect some times, and no warning when drops out. - when phone screen if off - cuts out - explanation on how a permanent VPN could be set would be great. Many Thanks.

Easy and quick. Definitely recommend if you’re going for something quick and simple to install across many devices.

App now working. My VPN often failed to connect to a server. Very frustrating. However I did get a response from Norton with suggestions to fix the problem and my device has now connected after following the suggestions so I have slightly increased my rating to 3 stars. I hope that it is a long lasting fix and if it is I will give the app a higher rating.

Easy to use, however.... Blocks me being able to see most twitter profiles. Says “user does not exist”. Unsure if that’s because of twitter functionality or a bug with the VPN product. I also notice that it blocks Google Ads if I try to click into one after a search

It doesn’t work well with MacBook Pro. I have been trying to get help for the past 4 months in order to to use the VPN on my MacBook Pro. It’s been a constant struggle and I couldn’t get a phone number to speak to troubleshoot department. Overall it work well on iPhone and on Windows Surface. Thank you

Enjoy the security of being unknown online. Great simple easy to use app. Can default to the country you live or select another country if you wanted to re possibly watching US tv shows on your phone.

Norton safelock is good. The Norton safe lock is pretty good. No real issues with it however it can block some sites from opening and also make others slow to open - sometimes to the point of timing out. Apart from that it is peace of mind to know that you are protected from much of the nasties out there. Thanks Norton .

Battery power. The App is using too much battery power. Bought a new battery yesterday thinking it was a battery issue but still a problem. Will need to remove Norton. Waste of money! Had to remove it from my computer because my Mail app stopped sending messages.

Seems to work.. So far so good. Norton was recommended to me, when I was looking for additional security for my home network and phone. It appears to be doing what it is meant to do.

A lot of websites Blocks this VPN. They need to update the routers on this VPN they are outdated and blocked by google, safari, and most other search engines and websites. I bought this VPN but can’t browse freely. I’ve just bought ExpressVPN and it’s much more advanced and easy to browse, not to mention I can use the same one on up to 5 devices at a time. Definitely wayyy better value and quality. I’d like to get my money back from Norton pls!!!

Nord VPN. I’m not tech savvy or that smart for that matter. But from a recommendation from my sister who is a Director in a private company and has a super brain, I started using Nord VPN. It’s been nearly a year I’ve had this app and I’ve had no problems with security on my iPhone. Thank all at Nord VPN money well spent🐸

All a part of more security. This App does give some peace of mind but I do find that it drops out very often and has to keep "reconnecting". I don't know why but it is very disconcerting at times. I have had this App for over a year now and it has always had this problem, including around Australia, UK, France and Switzerland. Sometimes it will not stay connected very well at all so I have had to abort use of the iPad on those occasions.

Relief. I’ve used Norton for a long time but had let it lapse. The minute that happened I was swamped with spam , hackers and general harassment. I’ve now got Norton VPN / protection on my devices once again and it’s beautiful all that silence. The best thing you can say about Norton is that you don’t know their there, but you realize how good they are and what they do when you don’t have them

Cheap, but not good. It’s cheap I’ll give them that. But the amount of problems just makes you want to go with a different vpn like nord or express. Everytime I try to access a streaming services while connected it says unable to connect and idk if it’s my WiFi’s problem but when I try other vpns It works just fine.

If I could give it zero on my iPhone I would. Bought ten licenses for three years. Very expensive waste of money. My iPhone keeps dropping out and hanging and I have to go into settings and disconnect and reconnect and even that doesn’t work a lot of the time. Can’t play Netflix using any connection to a different country and trying to do share trading impossible as it keeps dropping out. Really disappointed and I have emailed Norton’s three times and had no follow up. Customer service is non existent.

Gives peace of mind. My son who works in IT but lives interstate was surprised but happy that I had VPN on my phone when I visited recently. I took this as a sign he knew I was on the ball about computer security. Out there in the real world, one has to be alert to all sorts of scams and have peace of mind when using the Internet.

THANKS NORTONS, COOL APP. I kind of figured I didn’t really need this app , But it came as a bundle pack with 5 Devices , More Cloud back up storage , Password Control , Parental Control , and of Course a New VPN which I’ve recently learnt all quite a bit about. So again thanks to Norton’s. Now I don’t have people stealing my data.

Thumbs up! Occasionally have to turn on manually after I reboot my phone, but overall works well.. GlD to have this level of security! Easy to install.

Region select. I use VPN on my laptop and iPhone. No issues at all on my laptop - is stable and works as advertised. Unfortunately I can’t say the same for my iPhone. While stable I have problems selecting my preferred region when overseas. The program keeps reverting to auto-select and selects the country I’m in. Gets very frustrating trying to select my home country. When it does finally change, works well

Saved the Day. Until now, we have travelled overseas extensively and often have to use unsecured wifi. Being able to turn on VPN has been an essential part of our internet security.

Not so hot anymore. This used to be great. I mean I didn’t really strictly speaking need it, but it gave me peace of mind and it worked well. I had it on both my iPod touch and my iPad logged in on both all the time. Then last week I got an iPhone 8 Plus and I had to take it off the iPod and install it in the iPhone. From that moment on I had to constantly log in on one device or the other it wouldn’t have VPN on both all the time, and it wasn’t just a matter of turning it on or off but using the password all the time. Plus with it on the iPhone I found I could not get the phone to operate on wifi, it couldn’t update, it couldn’t connect to apps or online, nada. I turned it off and problem solved. There’s not much incentive to turn it back on, I tried putting it on the phone while I was out and it wouldn’t connect. Now my iPad won’t work at home with the VPN on. I can’t see myself renewing the subscription after its performance this week. Maybe if it returns to how good it was....

Hardly works. I paid for this subscription for a year, and for the majority of that year it hasn’t worked. Constant issues like not being able to connect or not being able to find the right location I’m based in. It’s been a waste of money. There’s also been no clear pathway for users to troubleshoot

Unsure. Every time I check,it appears to be turned off. It blocks my wifi.I have since deleted VPN and downloaded Norton 360 and it appears to be working better at least at home. When I turn it on at work I cannot access the internet or even messages.

Great VPN Protection While Active. This app. provides great VPN protection while it is active on phones. I would strongly suggest that a message automatically come to alert the phone owner’s attention via a visible notification that the VPN needs re-activation after it becomes inactive. I have found that the app. has become inactive without me being aware of this many times after I have signed into the app., & then I have to re-activate it. It makes me wonder how long my phone has been unprotected each time …

Slow. It’s OK, but slows the net a lot . Occasionally cannot connect at all, until I disconnect the App. After I establish communication, then re- connection of the App seems to allow things to continue OK . A nuisance ! Some, more sensitive communications will not allow a connection, notifying an alert, that “ someone is trying to use my account from the position of my VPN signal” not sure how to deal with that, except to disable the VPN ? ie, a bit of a bother, but otherwise OK

Good but…. It would be better if u could choose the state it connects to as I see Sydney suggestions when I google search which is useless when searching for Melbourne. To be able to connect to a server in ur state us obviously a better option but not available

VPN. Having vpn on both my iPhone and windows pc, for some reason the iPhone VPN is always off, trouble signing in all the time... I use Norton 360 with dark web monitoring , but my iPhone says I haven’t initiated dark web monitoring, yet I have , works on pc but not here, very confusing. , and not sure that it works, and getting assistance is a pain in the backside, cos they want u to pay, it’s ridiculous. I think Norton can di better ... I’ll continue to usd Norton till iv had enough, then it means time to change...

It is still good. Been using the app for 2 half years, now and then it has its glitches with updates it sorts itself out. Had problems when I brought an iPhone X Connecting to other secure wifi connections all good now.

Don’t use with Apple Macs or iPhones. I’ve just removed all Norton from my phone and shortly to do so on my MacBookAir. It prevented easy internet access on my phone, removed wifi icon, couldnt use Maps - all in the last week. On my Mac stopped me downloading email unless I set VPN to a different country to one I’m in. Fed up!

Keeps turning itself off. I am assuming I’m secure, with my VON turned on- then keep finding it’s turned off. Early on I got an email from an unknown source telling me my email& password had been hacked, telling me what they were& advising me to change my VPN password. Not sure it should have been able to happen, or why.

Great Improvement. I had previously used the Secure VPN feature but had a few issues with it to the point I cancelled the subscription. I was extremely happy with my other Norton products and decided after a year or so to give it another try. Well, it was a great decision as to the improvements made since then have resolved the previous problems. Now I have the complete Norton package giving me total ”Peace of Mind” I'm safe online.

Found it to be great app. Really been happy with Norton especially since apple products are now getting some love. As it was my biggest thing that all these PC apps for free and lots of things when you see the promos. It always looked you where getting the same amount of care and product. Yet same price awhile back, as veteran pensioner. Everything going subscriber no physical anything. Has created for the not so financially dragged down. Fixed pension for life. Just keep up the work everyone, as more subscriber apps and tv pay for. I hear many talking well this this that one just has to go.

This app is very convenient. This app is very easy to use. It only takes seconds to do the things I want and as far as I can say is very effective at keeping me secure. Overall I would highly recommend.

Every Online Device Needs Norton Protection. This app just works and it does everything it states and more. Knowing my private information is safe and private is priceless and all I do is pay a reasonable annual fee. I highly recommend giving Norton the opportunity to protect your device. Cyber security is now the new norm.

Does the job. For many years I’ve surfed with Norton 360 (Symantec) and although nothing in the digital world is full proof, Norton has proven itself among the best security utilities I have used. I have found the staff I have interacted with knowledgeable, relevant, polite and capable, and so far I am satisfied with the service. Thank you Norton. Keep the standard you have set.

VPN. VPN seems to work like it should. I have been using it on computer for a while,it was easy to set up and runs fine. I now have it on my iPhone and thought it was set up correctly but today I found that I must’ve of made a mistake somewhere. I went thru the setup again and now it’s working properly. I put that down to user error. So all is good,hence the five star.

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Scam!. I got charged 45$ when I cancelled on the first day of the 7 day free trial. I want a refund !!

It’s works when it works. Have it installed on 2 iPhone and 2 iPads . Would connect sometimes and when 1 iPad stopped working altogether “tech support” offered the solution of restarting my iPad or reinstalling after that they resolved it was a problem with my isp . Yes my isp picked 1 device on my network and blocked it what a joke .

It constantly downloads lots of data recently. Constantly downloads lot of data

VPN keeps closing. My vpn is constantly shutting down for no reason

I can’t turn it on now. I love this app usually but after this update I can’t click the “turn on VPN” now. I’ve tried to logout of the app but it won’t let me do that either.

Trash. This is legit garbage. I literally know that you guys are trying to teach people down and mess with their browser and all that trash. I don’t recommend getting this because who knows what it could do.

IP address wasn’t changed even connected.. I doubt the security of this VPN cuz even I’m connected my IP address and my location hasn’t changed. I used before other VPN and every time I got connected my IP address has changed and location as will.

Sucks. It won’t connect no matter what. I’m going to not get it at end of trial. It worked and now it doesn’t. Tried everything.

Review.... Norton Security has been excellent for me for years... No problems...easy web connections and installation. Thanks. Bill R.

Not worthy. Constantly crash. You have to check again and again to make sure it’s connected. Sometime take more time to turned on after crashing multiple times. I even now doubt is this really protect my activities?

Norton WiFi and Norton Mobile. Since installing both on our iPads and cell phones the only notèrent keeps cutting in and out. We NEVER had any problems before until now.

Needs work around. I’ve been pleased with the VPN. I like that it is compatible with my other security measures and how easily I can interact with the app. The one downside is my streaming platforms tend to recognize the VPN and won’t allow service unless I turn the VPN off. Needs the work around

Sucks. It is not even free. Useless

Great app with one exception. A great app. And peace of mind. I don’t know if it’s just a Canadian glitch but it disconnects regularly. And I mean regularly. You have to constantly check that it’s on.

Vpn. Constantly have to turn on VPN Very frustrating

Unreliable and exceptionally slow. Update Aug. 31, 2020: Norton contacted me here on the App Store and asked me to contact them on social media. What? Looking at other reviews, they provide links to email or web resources. What makes Norton think I have a Twitter or Facebook account? What makes Norton think I want to reduce my privacy and allow them to link my App Store name/identifier to these ... especially Facebook? The point of a VPN is privacy! I’ve already spoken *at length* — many times — with Norton’s support on both this and their invasive and aggressive billing practices. They blamed Apple. I’ve been in tech for decades, and I’ve written a lot of software over the years — everything from small helper utilities to enterprise-class management systems, and beyond. Norton’s implementation and financial strategies are not Apple’s fault. This is simply irresponsible. The purpose of this review is to inform others, not because I need Norton to contradict what should be the mission of their “privacy” product. It’s certainly not because they are sincerely interested in actually fixing these issues. Norton: do you want more information on this issue? Look no further than reading these reviews and doing a simple web search. Too many people are complaining about this. There is no way you don’t already know. Get your act together. Rating was 2 stars ... now 1 star. —— I’ve been using Norton’s VPN for quite a while now. Unfortunately, its implementation is plagued with performance, reliability, and bandwidth issues. I’ve already spoken with Norton tech support on this, and they passed off blame to Apple. This product uses on-demand VPN, which means that it is not a persistent connection ... it connects only when needed. I can appreciate what Norton is trying to achieve with this, but the approach is flawed. In order for the VPN connection to initiate, an app or iOS needs to request network access. This, in turn, should initiate an on-demand VPN connection. You can’t connect to network resources until this happens — including local or internet resources, sites, or services. They simply hang until the VPN connects. The problem is that I can wait very long times for the connection to go from “Connecting” to “Connected,” and there is no simple notification to let you know what’s happening. Because Norton SafeWeb acts as a VPN, swiping down from the top of the screen makes it appear that your true VPN is connected, when it’s not. And, if I turn on the VPN without using on-demand (I.e. manually setting it to be on), it constantly turns itself off. I’m now in the habit of launching Safari and opening a new page, waiting for the VPN icon to flash at the top of the screen, closing the web page, and then proceeding. Reloading an existing page doesn’t work, and neither do most apps and services. Too often (read: more than 80% of the time), this still doesn’t work, and I open the Settings app and go into VPN to wait and see if it’s connected or spinning its wheels. Turning off the on-demand VPN (in the connection’s submenu) and then turning it back on sometimes works, but I’m usually still left waiting. For what it’s worth, I’ve removed the VPN connections completely, uninstalled and reinstalled, rebooted my phone (iPad, my wife’s, kids’, etc, etc), and the behaviour persists. My kids usually turn it off to be able to connect, and location, internet service provider, or Wi-Fi vs. cellular all make no difference across all of our devices. Again, I’ve also gone through all this with Norton’s tech support. When Norton VPN is enabled, I can receive iMessages hours after someone sends them to me. I can be kicked out while performing a longer task, such as typing in this review on my iPhone (I’m also in the habit of copying the whole review to the clipboard before submitting in case my VPN connection turns itself off while I’m typing and my typing is lost to the ether ... this has happened a lot!). Edit: it just happened while attempting to submit this review! The convenience of using a mobile device is that I can quickly check email, the weather, check a website, etc. There is nothing convenient about jumping through all of these hoops to eventually be graced with a VPN connection or be forced to turn the service completely off to connect. Do you have a smart home? It also does not recognize local/LAN resources (my receiver, TV, computers, etc). This means that I, again, need to disable the VPN to access or control these devices. I have educated guesses as to why this is happening, but they all come down to cost-savings and an ill-conceived service. Finally, it is sooo sloooow! I’ve done many a speed test on all devices in our house using this service, and the speed reduction is terrible (Macs, PCs, Ethernet, Wi-Fi, phones, and tablets). All VPNs cause a speed reduction, but this is truly poor. I gave it two stars, because, when it works, I have more peace of mind than when I’m not using a VPN. All other times? Ugh! Why did I buy it? Simply: I really like their virus scanner outside of mobile, and the same license packs cover mobile. There are so many ways I could suggest to improve this product, but do big companies ever *truly* listen?

Scam. partnered with a scam company to try and get more downloads. pathetic.

How the F#<¥ do you cancel this. There doesn’t seem to be any way to cancel this before I start getting charged $40/month.

Don’t like. Keeps kicking me off. Have to log out and log back in too many times

Works great. It works well

😡😡😡. IT WONT DOWNLOAD😒

Very disappointed. Installed this so called secure program. Instantly got sex and porn sites popping up on my computer. Not interested in those sites. Too bad. Uninstalled and cancelled. Beware!

How???. How do I cancel a subscription??? It’s not working and I didn’t realize until now that I have no money. I’m crying and I don’t know what to do!!! Please help!!!

PUNNCH. Terrible connection at least once a day

Miserable. Waste of time and money. Hard to connect on iphone and other times does not allow any access to internet at all

Garbage. Break the network or slow it dow to the point my phone become useless. Had to remove the VPN and add it back on every time I need it!

Gives a secure feeling. Keeps going off and needs to be restarted often; sometimes not able to start it. However, feels safe when it is woking.

Terrible software. This VPN is not tested for IPhone protection make enough research before getting stuck with this useless incompetent piece of waste. I was charged & $90 US for an annual renewal . On this complete disastrous application. I tried to reach out to support. The technician brushed me off and told give us remote access to another lan computer in your household. Though I said , my problem is Norton for Iphone he insisted I accept his take over of my other device . I have full script in Writing. REFUND ME THE 90 dollars please . I paid for nothing.

Continuous pain. The app is 3rd rate. They keep updating on daily basis but are unable to fix bugs. I am unable to connect after update on 20-Oct-17 App does not remember your ID and you keep wasting time in entering it There is no place in app where you can go and remove auto renew No place in app to write to developer It is a pain to use paid app. Certainly not worth the money Aqib Rizvi Doha Qatar

Speed is made very slow. Slows down the speed of loading all searches and surfing....

Never connects to VPN. Never connects to VPN

VPN only partly successful. The VPN goes off fairly often, and then seems to have difficulty finding a server. As well, Apple has contacted me, saying Norton programs may not run on upcoming versions of Apple IOS, since the program is not being updated to handle apple products fairly soon.

Stealing money from my account. I disabled the subscription yet, it still took over $40 off my card. please for the love of god give me a refund!

Turns off. Keeps switching off for no reason

Worst than getting a virus. Signed up for trail only to find I had automatically committed to an annual subscription. It took me 20 minutes struggling through their utterly useless website trying to cancel the subscription. None of the advice was accurate or in the least bit effective. Links were broken or flakey and the system was clearly not designed for iPhone or iPad. I eventually connected with an Indian chat line who reluctantly gave me a link to Apple (completely contrary to the website advice) which did cancel the service. Fortunately in 20 years I have never had a virus but I imagine the frustration of the last half hour must be what it’s like! I’ll never trust Norton again.

Poor connection. Always have trouble getting the VPN to connect when in hotels

Unable to connect at the worse timing. Used this service over 1 1/2 year. Initially was fine but in the 2nd year term experienced the VPN would not connect at the worse possible timing - when I need to really look up stuff online or need to connect to my HomeKit device. There are 4 devices installed with this VPN and constantly 3 of them would experience similar issue so the conclusion was not a device issue. The 4th device was my PC and the issue there was completely different. The software would only allow certain screen resolutions. Any unusual resolution that came as a result of connecting to my PC using Remote Desktop would crash the program. To fix the VPN connection issue usually meant to wait for undefined moment until their server was up or sometimes log off and log back in. The support available at anytime you need them using Facebook messenger (how I connect to them). Complained numerous times about the connection issue to them and their response about the satisfaction guarantee only good for first 30 days. So stuck with the subscription until end of year.

I HATE IT. You have to PaY like what the heck I DONT HAVE MONEY

Horrible. I downloaded as I needed to download 2 apps to get another app installed, it wont uninstall nor delete and im getting so much data from websites Ive never been on! Simply horrible!!!! I think this app steals your data because it actually says shared!! And theres no way to remove it !!

Won’t work without update and Won’t update. Was good before it needed and update so it wouldn’t let me update it so I decided to uninstall and now it won’t reinstall back on my phone need this fixed ASAP or I’m gonna to need a refund

The last two updates have made this app much more buggy. It used to perform very well, with snappy performance. Tapping “Turn on VPN” did exactly what it’s supposed to, in seconds. But starting two updates ago, the app hangs, and becomes unresponsive at least half the time I use it. It used to allow turning on and off via the iOS VPN toggle switch under Settings. Now the app seems to be “fighting” with the iOS VPN toggle switch. Turn if off in Settings and the app turns VPN back on. Or try to turn it on in the App and it won’t unless you change VPN in settings.

Disappointed. Every time I search anything on phone, site is blocked. Have to turn off VPN before I can continue. Phone slower since this was installed. Have used many Norton programs in the past; this is the first time I would not encourage others to get program

☹️. Je perds toujours mon wifi à la maison depuis que j’ai installé le VPN 😢

Slow. When I use Norton VPN on my home wifi the speed goes from 300meg/s to 20 meg/s and ping goes from 10 to 250. It’s slow, slow slow.

User5. Has stopped working on my iPad. I uninstalled and installed an older version as I don't have IOS10. It still will not connect. This app on my other devices is still working fine.

Hmm?. My free trial ended but I had purchased a year subscription, and I had to delete the app and redownload it because it wouldn’t let me sign out. And sign into my account.

BEWARE. This app is horrible. Did this for robux. Got the robux but then my phone constantly stopped working. This app spent my money as well. Do not download

Doesn’t work anymore. Was working well. But hasn’t worked the past six months properly. Since updated. Logged the account out. When trying to log in again constantly saying unable to connect to server. Newest version saying “we’re working to resolve an issue that prevents us from completing your request. Try again later. (-12)”

Feeling safer. It makes me feel comfortable using my phone in public areas So glad to have a layer of protection just in case

zero star. rubbish

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Great, however.. Love the services this app provides not just for one device but to have the versatility of multiple devices as well as direct setup through routing systems makes this one of the best in my opinion. However, the app itself for iPhone does sometimes tend to sign you out automatically and even though your phone may say it’s still securely connected I’ve found that this is not the case. If an app is going to go as far as asking for the permissions to attach itself my phones general settings than it should at least be available to use without having to continually manually sign in through the app. Again opinion.

Poor service. I have Norton on all my products and have used them since 199?. However when you have issues it’s hard to get help. Today I’ve been in hold for this minute it’s been an hour and no telling when I will get help I’m still holding. I can’t use my iPad because when I did get assistance she transferred me to wrong place and I had to start all over. Norton doesn’t answer emails, I messaged a week ago today because of hold time, so I cannot use my iPad til they help me fix my issue. Not sure why I keep staying with them, maybe renewal time I will remember this.

Unstable and glitchy. This is a wonderful addition to my Norton subscription and worked fairly well for the first few days I traveled in Italy. Then it became glitchy, certain days was completely unavailable despite my attempts to select server location (rather than allowing auto-select). Then got a message from Norton saying “7 day free is expired “. I have a paid Norton subscription and the VPN is covered, so ???? Had to go back in and log-in again to restart. We will see about it from here. If issues are resolved I’ll happily change my rating. The problems started about 5 days ago with the update, so I hope the bug fix does it! Update: sure seems to be working fine now! Very pleased

Jay Brown. My earlier note below has become happily obsolete as things are running smoother than ever. Thanks. Norton VPN constantly having to be signed on again and again with ID and password. There is nothing wrong with the iPhone XS and iPad AIR to which this happens multiple times a day. This has been going on for weeks. STILL ENDLESSLY UNCORRECTED. Is anyone at Norton able to correct this? Thanks for responding to the above. You advised me to delete the app and install the latest version from the App Store. I did this on both my iPhone XS and iPad Air 4th generation and so far they are now working normally. Thanks much for your help.

Been with Norton for over 30 years. Really disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product.

Don’t Know What to Think. You’d think that anytime you’re connecting to a WiFi network Norton VPN would automatically be working, but all too often it isn’t. Why does the user have to remember to check to see that it’s turned on??? I also have loaded on my laptop and iPhones. Norton often sees that we’re connected to a network with a weak password - our landlady’s choice - and tells me to turn on the VPN. Usually it’s already turned on but sometimes it is not. Why can’t Norton properly communicate with it’s own product and turn it on automatically? I’m thankful for the protection offered by the VPN, but I am not terribly impressed with the integration between the different modules.

Discriminated against after being deceived by false advertising. Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.

There’s some things to consider js. So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.

Haven’t tried it. Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...

Norton’s VPN. Absolutely a must have App on your phone. It will hide your phone while you’re on the Web from prying eyes!! No one will see you while your on the web and be able to piggyback off you’re phone. Works great on your home computer or laptop also. Nowadays it’s a must have app with so many people saying they had someone get into their phone without them knowing it happened. As a reminder DON’T open anything from your bank or email asking you to. Call them on your phone from the number on your statement!

Have to force close and restart. After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!

Turns itself off and exposes your private data. It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.

Feedback on your app. I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??

The importance of a VPN. Before getting a VPN I knew that many companies traced my activity through my IP but I ignored it for some time. I finally had enough and went with this VPN because the reviews were high and honestly they were true! The one thing I don’t like and it’s not any VPNS fault is how a company can block you just because they detect a VPN and want to track you. With Norton offering multiple servers I just switch to another country and get in any site regardless of what they do. Protect your identity and don’t let companies track you just to hopefully advertise something that you’ll buy!

After update horribly broke unless you work around. Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.

Great Protection!. My daughter got a new phone & gave me her 8plus! I forgot to load my Norton protection! I use my phone for work and just returned after medical leave. I have had sooo many issues with my phone AND my work P.C.!!! Let’s see if bringing my Norton anti-virus back fixes the issues! I’ll make a follow-up review in one week; I will know virtually, immediately… Follow up, though a little late: I re-loaded my Norton anti-virus & more, protection back onto my phone. The protection has been phenomenal. No more p.c. issues, very few issues. Norton is my protection from here on out!

User. I’m happy to know that I’m protected. With all the scammers out there we must remain vigilant, aware of our surroundings online and off. I love the VPN 360 and LifeLock, Password Management. You can’t beat it. I do however have a problem every few months when I get cancelled for reasons unknown to me and I have to set everything up again. I greatly appreciate the being safe online. I wish I didn’t have to turn it on every time I come home from being out. I always need to keep turning it on, it turns itself off and doesn’t alert me.

Norton finally got it, with this version. I have been a fan and huge supporter of Norton products, for many years. Earlier versions didn’t allow control over whether the VPN was on or off or the location of the server to which you’re connected. With the latest version, you can turn off the VPN when you need (like when some apps or websites can’t figure out where you are), and you can actually pick a country to be connected to (ones like Canada, countries in Europe, et al.). The speed is exceptional. After you install this on your phone, you’ll soon discover that you’ll want to put it on your computer, too. Outstanding VPN.

Recent update is garbage. Most recent update is complete garbage and effectively rendered my phone unusable. VPN constantly said it was connected when it wasn’t, or vice versa saying not connected and was. This resulted in it blocking the vast majority of traffic and having to manually disable and reenable in order to use safari and the majority of internet based apps. It also for some reason blocked my ability to utilize the iphone Apple TV remote widget. After extensive trouble shooting I finally pinpointed the problem to this app and it’s most recent update. Deleted it and suddenly all my connectivity issues resolved themselves. Have been a customer for years utilizing this as my main VPN but cannot continue to do so until these serious issues are resolved.

In regards to Cindy. I’m having the exact same issues occurring on my phone. My accounts have been hacked. Someone, not me, has changed passwords to some of my accounts, and money I have rerouted to other accounts to compensate for my main hacked bank account are now being wiped out. Including investment accounts and retirement accounts. As a thanks for being a great customer, my emails are being read, sometimes deleted, and occasionally I hear background noise when making calls. I’m not okay with this “security” I’m being afforded by your app,

Ms.X. Love the protection, because of past experiences of people online trying to track my location so unsafe, you never know other people’s intentions. The only thing I don’t like is not letting the iPhone update properly, it blocks the apps. I also wanted to add that my devices have been jacked, and I have tried everything to keep myself safe. Someone found ways to get on my Apple devices, have reset them many times and I still things change on my phone out of nowhere. Why did you I get a message from you on the app about the apps that got blocked and now I got kicked out and say to login and get new trial 😔 Stay safe folks.

Great Product But Has Issue. Can You Help?. I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product.

Browser. Ok there is one problem the browser you can’t you it correctly it does not let you the website do not load in also. Computer Norton I have this on my computer it works really good it’s just I have a space problem and I thought that Norton can get rid of the junk I have more than one anti virus but one of them says that I have a lots of junk and Norton should be able to take care of that but not for me. It does work but not all the junk but this is my favorite favorite anti virus but they is some issues but everything has issues. Like the tool to remove junk does not work as well I pay a lot of money for the company it’s really good thanks a lot I mean it.

Norton VPN. In the past the N-VPN wouldn’t even be on if your phone was not on WiFi. I always tried to keep the VPN on anyways thinking it might do some good in a cell phone world that is literally getting robbed blind. It’s because you/we don’t know how to keep our hand held device secure. We bank, share personal information, and tell everyone where are at any given moment. This is so stupid of us, but now this new style of N-VPN is securing our connect right on the carriers network. I’ve been using Norton for several year and have witnessed many improvements over time.

Easy To Use VPN Protection. I love NORTON Products, have used them for approximately two decades now. Their VPN is included with my regular computer protection purchase and it turns out to be a great personal VPN, easy to use with a simple ON/OFF button, nothing more to learn. As with all digital products, there is definitely “room for improvement” and I’m certain NORTON is aware of what that is. I highly recommend using Norton’s Virtual Private Network, an easy to use product for beginners because, again, there is only the one button to use and that is a dedicated VPN ON/OFF button, nothing complicated!!!

Useful When It’s Actually Connected. I’ve had this VPN for the past year. When it actually is connected, I have no complaints, however I found that it was disconnected most times. I didn’t always know when it was disconnected and the only was to reconnect is to go into the app. It may be due to weak internet, but there shouldn’t be an issue with loosing connection that frequently. With how many times I’ve had to go into the app to reconnect, it’s not worth it and won’t be renewing my subscription…Another thing I hate about this company is the constant pestering! I’ve been getting daily notifications through email, phone calls, and texts that my subscription is about to expire and to update my payment. It’s pretty gross how money hungry Norton is.

Thrilled. I was starting to have some issues & still am but after using Norton for about a week I’m getting a little more comfortable again being on line … Norton notified a few times on bad sites I didn’t even know was happening….. let’s say it’s making me more aware and observant to things I may go see ….. sure I’ve got a long ways to go on learning what to look for and not do …. BUT your helping in this process I had a couple supposedly good svc on my phone ya they weren’t doing anything for me as I’m learning - they just took the money and sat back Thanks Norton

5yrs since: Worth it!!. Still going strong and recommend to everyone!! I think it’s been 5yrs since I wrote : Originally got to this app through the Elvis Duran morning show recommendations & referral discount (that applied to reduce cost for the 1st year) but have really appreciated the peace of mind that comes with having my identity protected 24/7; as well as our devices. Unlike so many other alerts and notifications in my world… They‘re NOT annoying,but actually: Reassuring. Have been a Norton subscriber going on 4 years now and really don’t feel like I have anything to complain about

Not reliable at all. Decided to try this because of not being able to connect to common websites with Surfshark and orders not going through for pizza, etc because of their VONs being flagged for fraud(apparently do not know this as fact)…BUT I am constantly having to check and make sure that I am still connected to this service because it randomly kicks you off AND does not reliably connect again it will keep saying there was an problem with connecting and ask if you want to try again or dismiss.. no reason is given for not being able to connect. I do not feel confident or comfortable having to consistently check and make sure I am connected and needing to wait to be able to reconnect it defeats the purpose of having a VPN. I will be asking for a refund as it states there is a 60 day refund period.

This app worked for very little time after install.. I’ve been a Norton subscriber for years, and I still have a membership only because my laptop has Norton installed and that’s the only part of my subscription that’s usable. After installing the app on both my phone and iPad and going through troubleshooting steps with the chat server multiple times, I have had zero luck and there have been no updates or patches in quite some time. I’ve uninstalled/reinstalled the software, confirmed VPN setup, changed server selections through every available option, tried auto-select server, confirmed that my subscription licenses weren’t conflicting because of any duplicate listings, restarted the device and every other step that’s been suggested with zero resolution. This app would be great if it would just actually connect to literally any server on the list.

Been using for over a year. Not much to say except that it appears to work as advertised with no noticeable lag in web browser performance! I like that you can choose the part of the world where you wish to route your connection, at any time. Just a note, if you find that you can't get to a web page that you know you should be able to, you may have to temporarily disable the VPN. Also, and this is just a thought that I have not researched but perhaps disable it when accessing any of your personal Accounts (banking, bill pay, etc.) so as to not cause any fraud alerts to your institution??

Your Decision. I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.

Excellent VPN. I have always loved Norton products all the way back to the company’s beginning. This one continues the tradition! It is simple, fast, and for the most part, user-friendly. My only complaint is that I want sometimes to select a different server city, but I can’t find that feature in the user interface. I can select a country, but not a city within the US. Other software that I have demo’d has this feature, but I don’t need the feature much, and I have stayed with Norton because the pricing is good, and I am hoping they will decide to compete and add the feature. (Hint-hint!) Otherwise, I feel very secure with a Norton VPN.

VPN Login. In order to pass the credential check I am required to click on the box for I am not a robot won the win though to click on whichever picture is required this screen always shows apart of a picture frame I cannot expand that picture frame for the verification of I am not a robot I only have a partial view I cannot see the entire picture frames part of it is hidden to the right so it took me quite a few tries to accomplish that step can you look for that problem I appreciate any assistance absolutely love all of the features a cons with my Norton 360 premium subscription thank you

Usually don’t review. 5 stars out of 5. The best out there; far better than Tunnel Bear from Montreal. At libraries in Vancouver, BC which require a statement on using proxy vpn. As most freely-bought vpn are proxy, no shade in the shadow of the cross, so to speak, to casual users. 4G still best for not exposing log-on info when using. A far cry, however, from true VPN, which is not proxy, but portal-to-portal with SecureID. That is why 4 stars. Still ports open I see :-) All good. As I am. Good. My job used to be as open representative for an international users facility in the USA, so I have no secrets online, really. Take care.

Secure VPN. This app is very frustrating. It continuously states, vpn is off and no network can be found. In addition, settings for vpn options aren’t functioning properly which means I don’t have any control over the features on the secure vpn. Your advice was to delete the app and reinstall it, but the process was flawed from the beginning due to the fact your instructions on how to delete the app were completely unaffected, not feasible, and absolutely inoperable. Step one totally shut down my ability to go through the entire process of uninstalling and reinstalling. So I couldn’t even discover if you advice could have been helpful in getting the secure vpn up and running. Now I am having similar experiences tonight and I must use all my wits to keep this app up and running. It is making me repeatedly sign in and that process is flawed to. I haven’t alter my password yet your app doesn’t accept it. I have found myself to be frustrated and instead of completing procedures, I fall in to annoying loops of the same thing over and over again. I would appreciate some affective information from you quickly. So there you have my rating for your frustrating app. Sincerely Andrew

Great App but.... I’ve been using this app for about a year. It’s been great at what it’s supposed to do but I have found that when I use the app to see the security cameras, I am unable to launch the app. This is important to me as to when I travel i need to keep track of what is going on back home. The other downside is that the VPN does not stay on even after the phone is in the lock mode. When I access the phone and try to use the internet, I have to wait about 45 seconds for the VPN to kick in. That’s way too long to try to look up something in a hurry. And the same goes for accessing the email. Same thing. Have to wait for the VPN to launch before I can have the mail pushed. But overall a good app.

100% Trash VPN. This thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned.

App. Would give a 5 star but I have to continually go in and sign in or reconnect my VPN which seems like for what I’m paying I shouldn’t have to worry about it. That’s why I canceled the service thru my internet provider which got compromised and everything was decrypted even though I had the Norton protection and VPN on my system?? So now I’m paying for the better product I’m hoping and so far I’m still havin to constantly resign in and re connect the VPN to protect me when on the internet?? So now I went as far as to get a new router from my internet provider and Norton is still telling me that it’s been compromised with what they call “the man in the middle” can anyone help with any solutions??? On this ???

Norton. I just wanna say thank you to Norton for the excellent security features they provide plus additional services included. I use it for me and my family up to 5 devices. I’ve tried several different companies and no other company comes close to what they provide in terms of quality, security, and price point for there service’s. I usually don’t write reviews but felt as though Norton deserved it I absolutely recommend there services! You can’t go wrong with the Norton LifeLock 360 family plan for up to five devices. Thanks Chase Johnson

Needs Some Minor Issues Ironed Out. Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.

Only works on wifi, not cell data. For a good month now this VPN has prevented my phone from accessing my cell data. It works on wifi networks. At first I thought hat maybe something was wrong with my cell data provider. Even got a fresh SIM card installed just in case. But no. The data work fine if the VPN is uninstalled. So I called Norton. Four tech support calls later, and after hours of following their instructions, nothing has changed. They have tried telling me that I’m out of cell data, that my cell data are just slow, that I needed to update my system software, etc. But they fixed zilch. The simple fact is that with this VPN, my cell data is slowed down so radically that almost every operation stalls out. (Using iPhone 7, T-Mobile, 4 bars LTE.) Try again, Norton. Right now, I’d prefer to see my money back.

With confidence?. As far as the desktop version is concerned; my experience with that software is that it protects well. Above average virus and security protection and I like the VPN extension and anonymity that it provides. Concerning the iOS app; my phone has less advertisements and pop-ups, and does show an increase in privacy and anonymity. Although, I still seem to have leaks that I haven’t been able to track down, either through the application settings or my own connection behavior. Also, my Norton VPN drops connection on my iPhone occasionally, without notice or any type of status notifications, and I am forced to check the app regularly to ensure protection. I’m happy about having the VPN on my iOS operating system that is included with my anti-virus, but I think the VPN is average and the security is average when applied on an apple iPhone. I do like the software, as it is fairly easy to navigate through, and I trust the creators and customer service representatives.

Norton VPN Chooses Local VPN Location. I’ve been using Norton 360’s VPN for more than a year and I strongly dislike the fact that it chooses a location either right in my town/city/county, even choosing the same when I’ve chosen a location in either Belgium, Denmark, Switzerland, etc. I’ve even restarted my phone and later deleted this VPN app and reinstalled it and still experience the same conditions. I’ve read the reviews of others and can’t find a solution short of looking into other top 10 VPN apps. Less than half the time I use the app does it actually put my VPN location where I want it to be. I’d rather hear YouTube/Google advertisements in a foreign language than the targeted ones when in the USA.

Worked fast. This was the easiest setup for a vpn I have ever had. Took a while but with some persistence I got it. I have needed something like this for a long time as I operate a business that provides supply’s to sex shops so I’m always coming across someone nefarious. I make sure to protect myself by asking for identification every time and just because I supply to the shops does not mean all my business contacts come in contact with me at all even. I really enjoyed the subscription offered but if I learned anything don’t keep it under one email as it will be distributed among people you don’t may even be using it

Norton review.... Love what Norton offers thank you. I do find it confusing however. I think that I am completely covered but after a week or so, I check it and it says I’m not covered! I’m old and not technically savvy. When I was a member before, it seemed much easier to be fully and understandably covered. Today I need to call and separately sign up for credit check. This morning I had to turn on VPN again. I also got a notice that I am not fully covered! Before, when you were just Norton, I was comfortable, combining with LifeLock was a good idea, but now it is more confusing and a bit disconcerting. Thank you, Rob Gregory

Affects my data service.. I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.

Only works sometimes. The idea of a VPN is to protect the user. But how can it do that if it doesn't work all the time? Today for example, I tried to connect as I was using an untrusted wifi network, but Norton VPN was stuck at “Searching for server”. Used a different VPN and it connected right away. Also, isn’t the “Auto-protect” function supposed to turn on the VPN when on an unsecured network? Well, doesn’t really work either. Granted, I do get a notification that I should enable the VPN, but then don’t advertise it as the app would auto connect. When the VPN is enabled, then it works fine. However, it does not disable when I connect to my home or other trusted network. Again, I have to do it manually. I really hope these bugs can be fixed.

VPN Too Inconsistent. The so called “Secure VPN” does not always work (it gets disconnected a lot). Plus, I don’t like how the server connects (or whatever) to a totally different state. Why can’t it connect to/in the state I live in and still be secure? It’s rather frustrating when I go to search for something and it gives me the information for the state it’s connected to rather than in my own state (and it doesn’t give me the option to change the server to the location and state I live in). If that is something I can do, please tell me how to do it and maybe I’ll like it more (or I might have to use a different VPN). This is not a threat, I’m just stating the reality of the situation.

Horrible!. This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn't hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion.

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Norton Secure VPN & Proxy VPN 3.7.6 Tips, Tricks, Cheats and Rules

What do you think of the Norton Secure VPN & Proxy VPN app? Can you share your complaints, experiences, or thoughts about the application with NortonLifeLock, Inc. and other users?

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Norton Secure VPN & Proxy VPN 3.7.6 Apps Screenshots & Images

Norton Secure VPN & Proxy VPN iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 3.7.6
Play Store com.symantec.securewifi
Compatibility iOS 13.0 or later

Norton Secure VPN & Proxy VPN (Versiyon 3.7.6) Install & Download

The application Norton Secure VPN & Proxy VPN was published in the category Productivity on 13 June 2016, Monday and was developed by NortonLifeLock, Inc. [Developer ID: 355033599]. This program file size is 61.21 MB. This app has been rated by 83,477 users and has a rating of 4.3 out of 5. Norton Secure VPN & Proxy VPN - Productivity app posted on 14 November 2023, Tuesday current version is 3.7.6 and works well on iOS 13.0 and higher versions. Google Play ID: com.symantec.securewifi. Languages supported by the app:

AR CS DA NL EN FI FR DE EL HE HU ID IT JA KO NB PL PT RO RU SK ES SV ZH TR Download & Install Now!
Other Apps from NortonLifeLock, Inc. Developer
App Name Score Comments Price
LifeLock Identity Reviews 4.7 30,005 Free
Norton Device Care Reviews 4.7 6,742 Free
Norton Safe Web Plus Reviews 1 No comment Free
Norton Password Manager Reviews 4.4 26,887 Free
Symantec Work Web Reviews 4 3 Free
Norton Secure VPN & Proxy VPN App Customer Service, Editor Notes:

We’re constantly looking for ways to make things better, which is why we’ve implemented some fixes and cleared away some minor bugs. Enjoy this updated version of Norton Secure VPN and get back to living your best digital life!

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