Under Armour App Reviews

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Awesome. The UA app gives us consumers the ability to browse, shop and purchase all with a simple click on the app. Attaching a PayPal account to the app makes checking out that much easier to complete the transaction! Customers can also create saved bags with their favorite items that they may plan on purchasing, essentially creating a wishlist of items to refer to each time they return to shop. Would definitely recommend this app to anyone that enjoys UA products and makes regular purchases. Thank you UA for making our purchases as seamless and user friendly as possible!! I just lost over 150lbs and I’m so excited about how much inventory I can actually fit in now!!! I’m like a kid on Christmas morning cause I can actually fit n So many new things.

Amazing App!. I love love love this app! So user friends and easy to buy things! Love how it shows outlet prices too! The only thing i wish it had was a list of what the model was wearing in the picture. There are somethings i see on there and i love the entire outfit and would like to buy the entire outfit but i cant! I have to go searching for the shorts or leggings i see in the model. I thought maybe it would show up in the "product you may also like" section but i doesnt! Kind of annoying but its okay. Half the time i find it and favorite it. Love this brand so much!

UA Service. I’ve been a loyal UA customer for over 14 years now. Customer service from UA has gotten progressively worse in 2019. Phone wait times have been in excess of 20-30 min the half dozen times I’ve had to call for issues with the app, delays in the delivery of my orders due to extended “pending shipment status” (even with expedited shipments selected). In another instance I noticed the app defaulted to an alternative address for shipping and I called right away to have it changed only to be told by the CSR she couldn’t help me bc it was with ‘shipping,’ and she couldn’t change anything (literally within 30 min of placing the order). Why the app defaulted to that shipping address that was used one time for a gift to a family member, I don’t know. Nonetheless the customer centric nature of UA has been wavering and its beyond unfortunate.

3rd times the charm?. I have had no real big issues with navigating around the app. but after placing a large order i have only received half of my request. After calling customer support and having to file a claim for items never sent, a month has pasted and an order had been placed for the gear I did not receive. After going through my gear that just came in today I am still missing a couple items. I have called customer service who have been very helpful, have issued another order for the remaining missing gear. So after a month and a half of waiting I am still waiting for my order to be fulfilled. I do highly recommend only making in store purchases as there seems to be a major lack of proper communication from the app to those that process and ship orders. If I am incorrect in this communication issue than there is a much larger issue with the warehouse for Under Armour being able to fill order requests.

I never used the under Armour app. I never used the under Armour app before, but i started to use the app because the mobile safari browser on my iphone is not so organized as the app. Still has great amazing features which makes it easier to browse or shop and it has more specific options in the app as you can’t find them on the website. I never wear under Armour before. But now i am using mostly for compressions and leggings they are very comfortable material and strong material. I use it for jogging, cardio, and home training i strongly recommend the brand and the app.

UA is the Slam. Easy to use app. Images are very good. Favorites, filters, sorts, search all function well. Able to setup military ID and easily apply discount to my first purchase. Will see how free returns work out if I have to use it. I purchased a great cold gear jacket several years ago but the zipper broke. Contacted UA and they said return it for a gift card. UA was extremely accommodating by emailing me a gift card for $139 - full purchase price. Downloaded the app and found some gear to replace my jacket. Couldn’t be more pleased in any way throughout their process including this app. Plan to purchase more UA products using this app.

Disappointed. I do most of my shopping or at least selections on the app and then often complete the sale on my laptop. The customer service interface on the app is horrible. I’m charged for things that had the delivery canceled by the shipper before it started the delivery to me. I had to contact under armour the following week because no one there followed up. UA said they’d resend my order. Part of it is now in transit, but the rest are now “out of stock.” Notice says I will be refunded. When I check the order, yes, they canceled the charged ON THE REORDER! There was no charge because I paid under a different order! That charged is still standing. This was so frustrating that I’m returning 3 pairs of shoes I bought for gifts last month and deleted almost $300 worth of items from my UA shopping cart. Looks like I’ll be taking a time out from UA. What a letdown. They are nowhere near the quality they once stood for.

Easy to shop and navigate!. Under Armour has always been one of my favorite athletic brands. Their items are unmatched when it comes to flexibility and reliability. This app is super user friendly. It is very easy to navigate and shop from. I’m giving it 5 stars, but I wish it had a slight modification. On the website, at the bottom right hand corner, it tells you the size the models wear. However, on the app, it does not have that feature and it would make it easier to see what sizes they wear as an estimation to one’s body. Other than that, amazing app! I’ve spent a decent amount just from “looking around.” Great job!

Honestly. Honestly with all due respect. I was never a fan of Under Armour until Dwayne the rock Johnson partnered up with them. I’ve been following this man since he was wrestling years ago. He is an inspiration amongst us all. Under Armor hasn't been out for a long, they are still considered the new kids on the block being that the competition is Adidas and Nike. Under Armor also came along way since they started. Company still growing and has lots of potential. I underestimated UA a lot. But now if you look at my wardrobe, 90% of my outer and underwear is under armor. You guys rock, sorry for doubting you in the beginning. I hope my review was it disrespectful because that was not my intention. Keep it up, can’t wait to see more project rock lines dropping

Order off the site the app doesn’t save your favorites. I’ve had nothing but issues with the app, not only did it not save any of the things I just spent ten to fifteen minutes looking through to add to my favorites to come back to but it added a ton of stuff from other categories almost like I was looking through a category. I logged out and back in navigated to saved items and sure enough nothing I looked at was there just a bunch of other things that I never clicked on. This has been an ongoing thing for awhile now so instead getting gift cards and having to use the app. Go to the store or try the actual website maybe you’ll have better luck but I don’t feel like going back through their catalog and sections for the fifteenth time o it to not have anything saved. Also I love how it says I’m not logged in to the app when I can clearly see it say “hey welcome back” and I view my info and it’s already in there. Idk figured a big company like this would have some sort of quality control on their app.

So Far Good.. I am new to the UA app. I have been making all of my purchases from the UA site. I finally decided to get the app after my last purchase hoping I can keep track of items I save in my shopping basket - I always take my time before making a final decision on items to buy. Moreover, I would always lose the items that I saved in my shopping cart and finally became tired of having to shop for the items again once returning to the UA site. I just made my first purchase on the app and my shopping experience was much easier just as I predicted. The one problem that I have with the UA app and my UA shopping experience in general is, Both the app and the website not making it easier to match tops with bottoms. I have been to sites where if you buy one item and if there is another items that can/should go with it, it is available and recommended at the bottom of the page. This makes it easier to add everything to your cart right away without a stressful search for matching products/items. If UA can make that happen, I am sure my experience shopping for gear will always be a “5 Star” experience.

Simple. Easy Navigation. 5 Stars. Apps is easy to navigation. User friendly functions and shopping categories. Cart and favorites sync with web experience for ease between devices. I also like that UA doesn’t limit the user online experience between app and website shopping. I can read product specs, product dna and reviews on the app … all thing I love about shopping UA online. Performance driven products at your fingertips from anywhere in the world. I love it. Would highly recommend this app.

App needs attention. So many things wrong with this app. I enjoy Under Armour products but ordering from the app has been a real headache. First none of my saved items are there anymore even though it shows the actual number of items saved. Secondly I tried purchasing items and only half came in Under Armour never updated me or their site that the item was sold until 3 weeks after I received the first item. Finally I tried placing an order again and it keeps showing error but the charges kept showing up in credit account. Thank goodness it was pending and came off. Under Armour fix your app still love your products but will never use app again until problems solved.

Under Armour App!. So far so good! I haven’t had any problems besides loading onto another page has been slow on occasions. Otherwise great! I wish you all would come back out with a full lineup of Speedforms again! I refuse to buy another shoes when it comes to the Speedforms! I have no arches and have had a total ankle replacement with a plantar fasciitis repair on my right foot and the Speedforms were like pillows on my feet! They were the bomb! Best shoe I’ve ever bought from Under Armour! I’m getting ready to try the HOVR’s for the first time and I’m excited to see how they feel!

Order Editing Option Would Be Useful. You folks should have the option to edit an order within a certain time frame. I used Apple Pay but did not realize I had to update my shipping address in each app. By the time I realized it Touch ID went through already and I couldn’t change the address. I have yet to hear back from anyone after I sent a message. Now I have to drive to my old apartment and hope the package is there. If this wasn’t the case I’d be ecstatic that it only took two days. Otherwise no complaints. Very well executed app.

Well organized but inaccurate. It’s well organized and convenient. But, the reason I’m giving it three out of five stars is because the app shows merchandise that is sold out/not in stock. I placed an order for two items that were supposed to arrive yesterday. Today I called in for a status update and was told one of the items is no longer available. Then received an email saying the other item isn’t available, either! And both items are still (right now) listed in the app as available! So that’s annoying. As far as the functionality of the app though, it’s good.

Awesome Experience. I just want to say that I purchased cleats, cold weather long sleeve and compression pants from the UnderArmour app. I love the ease of shopping/ordering, but the best thing about this is...I received those cleats for Christmas, but the day prior the shirt and pants were supposedly delivered to the same place my cleats would end up and someone stole my package. I went to report it and saw wait 3 days with instructions, so once the three days were up I called and reported the items missing. I had the most awesome and friendliest agents help me. She got my items reorder, made me feel like she cared and even changed my delivery address so I can ensure I receive the items. She was apologetic that I wouldn’t receive the items until after Christmas. Thank you. Great experience all around...btw love your products

Hard to find matching outfits. I love UA. The only thing I would like to see is matching sports bras or tops to bottoms. If it’s not offered as a set, I would suggest putting one in the others “You might also like” to make it easier to find. For example: I found the Breathelux Marble Sports Bra. I could see from the picture there was matching leggings. However, they weren’t listed in the “YMAS”, so I hit search to find “marble” since that was the design. But the bottoms didn’t have that word in it. Instead, they were called Breathelux Alkali Leggings. I had the same issue trying to find my son matching leggings to top. I generally get frustrated when I’m in the app and give up. I think this could greatly improve the user experience.

Out of Stock. Unfortunately this has happened to me multiple times. Why give me a confirmation of my order just to tell me 3 weeks later that it is now out of stock??? I tried purchasing all of my 3 boys and husband matching sweatshirts for our Christmas pictures. After the first one said it was out of stock, I reordered in another color. It was taking several weeks so I live chatted on the website to double check on it still coming. The representative told me not to worry, it had just dropped and will be shipping soon. Well, everything in my cart did except the one I needed. After waiting a few weeks, I’m now left with a short time before Christmas to figure out how to dress 1 of 4 boys while the others match.

Sports Mask. Me and my family find these mask the best out of all the mask we have had during Covid. We find them comfortable to wear for general purpose use, working out, and security duties. They look good, breathable, and easy to maintain. I agree with the reviews about price-a tad bit expensive, but based off the results thus far, I find them worth the price. I have ordered 2 more. The glasses issue, I do not have the fogging issue. It appears the way they have the lining along the nose, that glasses are expected to be worn with them. I would challenge anyone who wears glasses to not have an issue with fogging glasses with any mask. That comes from not having a good fit. Not the mask. As an example, my family consists of a 6 year old, 12, 14, my wife, and myself. We all love them. I wore it on 5 mile bike ride and worked out with it for an hour with weight lifting without issue. Last, I did 5 hour security duties without issue. People say they can hear me talk without sounding muffled. All I’m saying it a good mask and worth buying.

Great app!. As usual UA Knocks it out of the park. Especially like being able to access a products avail. colors by simply swiping instead of clicking the product itself and opening an additional screen. Once an AVID “Nike only” customer I’m very quickly opening up to UA...already have my clothes business...but the shoes are coming a LOONNNGGGG WAY. I’m still a Nike guy in that department but the more “Sling” shoe products the better. Don’t get overly involved with all the numerous layers. Keep it simple...CLEAN LINES and you will own the market. And stay away from making men’s shoes with a TON OF FEMININE colors. Idk what’s up with Nike but they are FAILING miserably with this whole “pink and teal and purple” concept for men. Hello!!! WE ARE MEN! Not everyone’s a fairy.

Color blind maybe?. The app is awesome! I love it it’s so simple but one thing I dislike is I ordered a pair of shorts that were red & black! To match my Georgia shirt!!! 🐾❤️ but once I received the shorts the color was like a dark but bright coral color.. & I can’t exchange the shorts either I have to do a full refund.. I would rather keep the shorts then deal with that! But hey at least I got another coupon from Under Armour! 🤷🏽‍♀️ One thing I wish the site would change is to labels both colors if the short are multi colored so this mistake doesn’t happen again

Under Armour Review. I am a huge fan of Under Armour, and their athletic wear. I love their clothing, athletic and casual wear. I am a basketball player and I am a huge fan of Steph Curry and his shoes and clothes. I love the Steph Curry 6 shoe in red. I am really hoping to see the Under Armour and Steph Curry brand make an all red Steph Curry 7 shoe. Red is a very powerful color and better way to show your strength on the court. Red stands out and that is my style. Red is such a wearable color and I know that for my basketball team I always love to match my uniform with a red shoe especially a Steph Curry shoe in red because I’m a huge fan of Steph Curry and the Under Armour shoes he has made. Hopefully this happens and the red Steph Curry 7 shoe in red will be created.

You guys will always win!. I placed an order 12 days ago to get myself some gear for Christmas. This is the only thing I do for myself each year. Outside of this one order I place at Under Armor everything else is done for my wonderful wife and 4 daughters. So the order does not ship. I started a chat on line yesterday asking if I could cancel the order. We were in Vegas and there was a UA store there that I thought about going to. So the employee said it was too late to cancel but I could return the gear if I wanted to. From there UA found my order and shipped it FedEx next day air from Maryland to California! Dang! That was amazing customer service. And to make it even better the gear was way cooler than the way it looked online! All of my gear is UA. I fired Nike 10 years ago. Here is yet another reason why. You guys are the best! Second to NONE!!!! Sincerely, Tim

My Favorite Attire. First Ill say I have not always been an Under Armour fan much less wear the clothes. However, recently the company has made a turn around and I love it. Its all I wear now and it honestly has a lot to do with how easy it is to shop for exactly what a want on the app. Its easy to find and buy things with Apple Pay and easy to favorite items I want to save for later. That being said I have two issues with it. The first being the app notifies you WAY too late for new releases. I missed out on plenty of items that sold out because I wasn’t ready and the app notified me too late. The other problem is you can’t access your ArmourBox profile within the app and this means you have to navigate the actual website (which isnt near as fluent as the app on a smart phone) to manage anything within your subscription which can be a pain so far. Please if anything let manage my ArmourBox subscription within the app.

Perfect. I love this app. It’s one of the few where if your scrolling and want to view a particular item or put it in your cart, when you hit the back button or return it takes you back to wear you were last. So many other websites start you back to “page 1” when you were on page 9 or something similar. I also like how they show all the colors available and give you the models weight and height and what size they’re wearing for comparison.

Finally, full, uncompromising, great experience from an app. This app is intuitive and makes using it a great experience rather than a hassle. So often I go to use an app and just end up frustrated and using my desktop instead. The UA app is great though. It does simple things like saves your place when you accidentally back out of the app and integrates the full seamless checkout functionality to add a military discount, Apple Pay, and update billing address all without losing your place requiring duplicate data entry. It’s the little things that matter, and so far they’ve thought of them all. I wouldn’t expect anything less from this company who’s apparel time and again proves to be the most durable, long lasting, and comfortable items in my closet.

Close but no cigar. This app is great and very user friendly. Love to get notifications on new items and deals. However there are a few things that could be worked on. Some of my orders on my order history don’t load, I have to go on to the website to access the order info. Biggest issue is that I can no longer save items to my saved list, I can’t even access my saved list through the app. I used to be able to but ever since it updated I can’t, don’t know why they would get rid of that feature.

Great App. I never used the app because I was using I.D. Me for my military discount. I decided to use the app because I received a coupon for a certain percentage off my next order. Upon check out I saw that I could apply my I.D. Me discount to my order. Had I known this ahead of time, I would have been buying way more Under Armor. I do like how you have a place to save things for later so that we won't forget things we intend on buying and can come back to it later at a later date but we do have one problem. Every time I save something for later, it disappears and the lil’ heart save is clear and not filled in red. All my saves are gone and the feature no longer works.

Easy to navigate. Under Armour has been my go-to outlet for decades, and I can confidently say that it is one of the best in the market. The quality of their products is unmatched, and their durability is unbeatable. The comfortability of their clothing is something that I cannot stress enough. I have been wearing Under Armour for years, and I have never had a single complaint about the fit or the feel of their clothing. The fashion aspect of Under Armour is something that I also appreciate, and I admire the application just as much. Well done!!

Quality Clothing and Gear. When I first saw Under Armour, I thought it was pricey and didn’t understand the hype. Then I was looking for something comfortable I could wear that was also presentable while working from home and then shift right into my workouts. After I tried the UA heat gear shirts with zip up collars, cold gear fleece shirts and sweats I was hooked! Over the last two years the amount of UA my family wears has increased substantially, my kids even point out their UA gear to me all the time. No one else makes anything comparable. We have the heat gear long and short sleeve shirts, cold gear fleeces, sweat pants, gloves, vests, hooded sweatshirts, basketball shoes, etc. In addition to the design and quality the fit keeps me coming back. It is tight and loose in the right areas. Keep up the great work UA, our family will be life long customers.

Issues that should be fixed. The only issue I have with Under Armour is the fact that, there is not a lot of 3XL options or bigger sizes then 40 in pants an shorts. I work for Under Armour, I myself am a big guy I’m built big an I want products that fit me comfortable an vs tight. I’d hate to go get products from anywhere else like Nike to get clothes that are comfortable. I like that some Polos are 3XL an some graphic Ts are 3XL. But I want more choices for stuff for bigger people. Like example I today went to the Under Armour outlet in Vacaville were I work an the Project Rock items aren’t in 3XL or higher so me being a big guy I can’t buy his products. I want to be able to wear his stuff but if it’s to small then I can’t. Like If I could talk to someone at Under Armour head quarters it would be great because I want to buy items that fit me comfortably. I would love for Under Armour to explore the ideas of a Big&Tall area or products or make all of there tops in 3XL an higher. I know that if we have these items at my stores location we will sell more graphic Ts an more polos. The app is easy to operate an get what you want.

Very disappointed with this app. If I could give it zero stars I would. I was buying 4 shirts on the app and was using Apple Pay. It kept saying that my payment wasn’t going through. I had the money in my account. So I checked it. Sure enough they had charged my account repeatedly but I had no order confirmation. I called and they said they couldn’t find an order and there was nothing they could do. I would need to call Apple Pay. I did. They said that this happens constantly with this app and that there was nothing I could do. I called the bank and now I have a dispute for a few hundred dollars that could take up to 3 months to resolve. UA was unwilling to help or do anything. So now I’m out a bunch of money and no order. Don’t use the app...go to the store or use the internet. Knowing I’m not the only one who has this issue, and it happens frequently is not a good sign that this app is any good. Very unsatisfied customer.

Great product and price terrible at shipping what you order. We have bought UA for years. My 9 yr olds entire wardrobe is completely UA so this isn’t a 1 and done deal for this review. They used to be great at getting what you order out in a timely manner but my last few orders have been terrible. When an order is placed you go ahead and pay for it it doesn’t charge when it ships so I would expect it to ship quickly or at least in time to get it by the date it tells you you will receive it by. Here it is 2 days past my delivery date and my order is still pending shipment. My last order was well over a week late. Come on UA get it together or your going to lose customers

Smooth experience. I thought my first time shopping on the website went very smooth for me. The way the website has been set up with different categories. Made it easy for me to find exactly what I wanted without having to scroll through bunch of pages just to get to the items that I need. My first experience on you guys website went very smooth and I loved it. I will be shopping with you guys through your website and stores from now on. Thank you guys for not supporting Israel. Me and my family will be shopping under armor for all of our sports Necessities. Much love to you guys. Respectfully Ahmad Nasseri

Terrible. I ordered on cyber Monday and the minute I sent off order I realized it was going to be sent to an address no longer valid. At that time I called to let them know my mistake. They said no problem adjusted the address and we hung up. Moments later in my email I got a message saying they were unable to change the address. I called back. Told a new person my dilemma and they assured me that once items had been shipped we can change the address. So 5 days later I got a message that it left the warehouse. I called back so we could reroute, the shipping place said because it was free shipping they were unable to reroute. My husband emailed and told them the situation. The email back said they were refunding us and at this time we can replace the order. I called back this time a little angry. I spoke with Zac on the other end. I replaced the order, but this time I had to pay 8.00 more. Zac assured me they would match they price it would just take about 5 days. After a few more calls and hours of wasted time being lied to, they never price matched my previous order for the identical items. I will never be ordering from Under Armour again. It’s a shame to have a website that is not user friendly what so ever and people who lie. Cindy

App issues. This app tends to have multiple issues. 1) When looking up order history it only works sometimes. Currently have two new orders and when I click on one order it does not show the order and just a blank screen. Have tried on different days and it does not work. 2) The other day when I was logging in it kept telling me I was putting in the wrong password multiple times and so I logged onto the website and it logged on just fine. 3) I ordered a sweater and paid for the order and a week later I received an email stating the item is no longer available. 4) Yesterday I received a package addressed to me, but the contents inside were not my order and the invoice had someone else’s name and address. I contacted the chat option on the app and the person was not very helpful.

Very fluid search. This app seems great. I don’t use it often but the ease of use when I do I certainly appreciate. The only hiccup I noticed is the search isn’t thorough. For example I was searching through clearance and wanted a certain kind of cold gear top. After realizing how much stuff is in the clearance category I went to the filter to narrow down my search. In doing so, only 3 tops resulted - I had already viewed at least half a dozen in the overall clearance, including having put one in my cart… I double checked my filters and that wasn’t the problem.

Products good, Terrible service. I bought something that turned out to be too loose. What should be easy, getting a shipping label to return a product that doesn’t fit, has already taken ninety minutes of my time and I still don’t have a return label. I was sent two links to get the shipping label, they both opened up a blank document. I drove to the shipping store and they tried to open it, again, it was blank. Two long phone calls to customer service and I still don’t have a return label. After one of the calls, I was sent an email on how to return using Canada Post, when my shipping and billing addresses are in the U.S., a fact I confirmed on the phone. I was transferred to a third customer service rep who said it might take 1 to 2 days to get a shipping label. I’m still waiting. Do yourself a favor and get your UA gear elsewhere, unless you know for sure you won’t need to return. (UA also rejected and refused to publish this review!)

Great app when it works. This app is very nice when it is functioning properly. For some reason it seems like it is down all weekend fairly often. When it’s working it has a number of nice features. You can save items you like while you are browsing and then later you can find them easily when you are ready to order. They keep your order history so you can reorder things you like and you can track orders through the history page so you don’t have to enter long order numbers to get the tracking. It also keeps your profile which has sizes and other preferences.

Availability issues. I love UA and I frequently buy apparel and shoes online or in stores. However, this past Holiday season, I attempted to order a pair of men’s sweatpants for a gift in late November, the App said the item was in stock and let the transaction go through but a week later I received “an out of stock” email. I tried three additional times after monitoring the items availability and noticed they once again became available. Each time the App said they were in stock and each time allowed the transaction to go all the way through but a week later received an out of stock email. So, altogether I attempted to order the same product 4 times because the app said the size was available but in actuality it was not. Very disappointing!!

Order sitting at Post office. I placed a couple of orders at end of November. Received an email from UA saying order is on target to arrive on Dec 5th. A few days after Dec 5th no orders have arrived. I contact UA and customer service can’t explain why my orders are sitting at a Post Office not shipping and will call me back later. I received an email from UA a few hours later telling me that I will get my orders in 4-6 weeks. I was shocked cause previous orders with UA only took a couple of weeks and I was not told when ordering it would take 4-6 weeks... If was the case, I would have never ordered. The online experience is supposed to be quick and efficient...UA and their “partnership” with the Postal Service have done just the opposite. What a joke. So UA has my money and the Post Office has my orders sitting there until they see fit to ship during this so called 4-6 week shipping period.

Pointless. Can’t change personal info on app. What’s the point of using if it’s gonna refer me to the website to change my personal info? Also I had logged into the app and made a purchase. None of them are showing up in my history. I can’t add purchases I’ve made to my account like I can with the H&M app. Overall good brand but terrible app integration. Customers should be able to: Stay logged into app Edit personal info from app! Be able to apply points from purchases outside of the app (in store) and when not logged into the app or in my case when the app didn’t apply my purchase. Smh Also I paid for an item on Friday the 25th it’s currently the 28th and they haven’t even sent my item yet. I paid for shipping too. Prolly the last time I use the app

Why do they still sell other types of clothing?. I have been buying UA for 22 years now and find they meet my every need in clothing. When I first started acquiring UA it was primarily for work and amazed me that it not only stood up to the rigors of my job, but did exactly what it said it would do. I found the advertisement of clothing designed to look like a T-Shirt could keep me warmer or cooler depending on the purchase a little hard to believe. But I tested the items and found they not only kept their word, but were seemingly indestructible. I to this day have 2 T-Shirts bought some 20 years ago that don’t look 20 years old and I still wear from time to time depending on the project. I can’t wait every time I hear you have come out with something new to see what it is. Keep it up UA you have a customer for life! Mark

Not Honor Purchased Price. Terrible experience my orders got cancelled I had purchased 2 long sleeves UA shirts and never got shipped after 2 weeks I contacted customer service they told me that they no longer had the colors for those items and that they will be happy to replace by the same items but different colors and that they will be honoring the price of my first purchase after 2 of not receiving the new order confirmation I called the customer service and inquired about the status of my new order. A different associate told me that they no longer had those items in stock. I asked: I do see them available on the website and he insisted by saying that the web site had not being updated. Now a week later the same items still available for sale with plenty stock in the website. Very disappointed by being lied to.

Change/Cancellation. I ordered a pair of shoes July 20th from this app. I ordered the black ones but for some reason when I did my final check out it showed the color was white. I immediately looked on the app to see how I can contact the Under Armour and there was a section to send a message. I sent the message for them to be changed. I’m following up with customer service the next morning and she said they couldn’t change it. She was very rude in her deliberation as to why. The order was still pending shipment. The lady said they couldn’t change the order. Then she said the payment and the order is pending! So I asked her how could you NOT change the order if it’s still in the warehouse to be shipped. The customer service was not willing to help the customer. I am a Under Armour buyer an I’m very disappointed. This has changed the way I look at the company and DEFINITELY changed my mind about me buying this gear in the future! Especially online! VERY DISAPPOINTED!

Zero stars isn’t an option. I rarely send reviews. So when I do it’s a genuine concern. I purchased three Christmas presents through the Under Armour app. Long story short, the order was “never received” with no ability to track it down. Money was deducted from my account yet Under Armour wouldn’t refund since they couldn’t find the order despite proof from my bank that the money was sent to them. They stated that they won’t refund money just because I said it came out of my account. I literally felt like they thought I was trying to scam them. In order to get my money back I had to go through my bank to disputed the charges, Cancel my debit card, and spend hours on the phone re-entering debit card numbers for auto pad bills. Two days later I received an email stating that they found the money when my bank disputed the charges and they would issue a refund despite the fact that I had already gotten a refund from my bank in the dispute. Two days after that the money was removed again. I emailed Under Armour several times with several phone calls and even 3 way called with my bank on the phone. I was never even offered an apology for their mistake. Customer service reps were rude during the process. I love UA products but this experience has ruined me and I will no longer be doing business with UA in any way.

Disappointed. For a company this large to have an app that can not do a simple addition with the items in the cart confuses me. I had a pair of shoes and a shirt in the cart and it states there are 2 items in the cart but my subtotal was almost $400. Then, you order something and it is easier to bench press a car than to get any customer service to help you with a question on your order. I spoke with 2 people and have sent 4 messages and not one time did I get a solid answer from a live person or even receive any acknowledgment for the messages I sent regarding my items. Oh it doesn’t get better. I am still waiting on a refund that is now almost 34 days out. They can take my payment faster than I can blink my eyes but if you have a refund coming, please do not hold your breath because it may never come. And then you’re back to the same issues with trying to follow up and trying to talk to customer service or message the company through email and that will just frustrate you even more. I love UA products but purchasing them through this app is the worst experience you can have with a retailer this big. Very disappointed.

Updates seem to have fixed issues. The updates fixed the issue where you could not get to stay on any one page/face. It would rotate through each one and settle on a Face that I didn’t want. The update now lets me stay on the face/page with the duration, distance, pace and heart rate. Have it 4 stars because what matters most to me is the heart rate which is tiny now on my preferred selection. Why is there such a big empty space in the upper right area while the heart rate is in a small tiny area on the bottom left?

Glitches. I’ve been trying to place an order from the app for several days. First, it kept giving me error messages when i’d try to enter my card information. Now it keeps giving me error messages each time I click “place order”. i tried chatting with customer service and they only directed me to call a phone number. I’m probably being petty, but i don’t want to have to go to the website, sign in there, find the same items, and basically complete my order all over again because it’s an inconvenience. Isn’t the whole purpose of downloading your app, to make it convenient for your customers to shop? Please fix your app.

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Great clothes, bad business. I love the clothes I get, but so sick of the company itself. Shipping is ALWAYS late. It takes 2-3 weeks sometimes for a shirt to arrive and the support isn’t helpful at all when I ask about it. Stop using delivery service providers who leave it in your warehouse for days on end. As of today I’ve been waiting 5 days for a package that has a shipping label to “be handed to the delivery service.” Support can’t tell me why it hasn’t left yet. Don’t order from this app.

Awesomeness. The app is great. Very easy to navigate. Very easy to select and pay for your items. If I had one negative thing to say it would be that I only ordered the project rockstar and a lot of times when I want something it’s sold out. I understand this is a hot commodity but if you could do a better job stocking merchandise that would be so great. I’ve ordered from you guys before and have thoroughly love the T-shirts that I got. Now I want to expand my wardrobe a little bit and maybe get some new headphones.

App isn’t working. I used to log in via Facebook (which is one email) then they took that away for security reasons and I created a new account with my other email and log in via Apple. Now neither email log ins will work but when I use the password reset it never sends a pw reset link to either email address AND when I try to register an account it says I always have an account with both emails. So I have two accounts that I can’t access. I have orders out there that I can’t even track because I never got an order confirmation email OR a shipping email but my credit card has been charged.

UA Fat tire Gore-Tex. Best boots I’ve ever owned and I buy lots of high end gear. Bought my first pair three years ago, climbed 35 summits with them, easy to clean, durable and extremely comfortable. Had to give them away during a winter hike due to a scout needing a pair. Bought a second pair and did another 35 summits including shinning them up and using them occasionally while I work as a LEO in uniform. Now I can’t stock up on a new pair since I can’t find a size 11.5 now or are they being discontinued? Can UA make this great boot again?

Best Store Shopping App. This app just works. It isn’t too styled to be over complicated. The design is simple so you can make purchasing decisions easy. I live around at least 2 under Armour outlets or stores and I find going in there to shop is more complicated than this app. Between this app and the quality of products they have a loyal customer for life!

Login issues. Having trouble with facial recognition during login. Seems to work at the first, but then brings up a warning that my email or password doesn’t match. I then re enter the same password I’ve had the whole time and then I’m able to navigate the app. Also, as of late, when trying to checkout with any items in my cart, it won’t go past a unending loading screen. As a result, I’ll just save items, logout of the app, and then just login to my profile via the website to finish any orders.

Easy to use. I purchased a few items for my husband’s birthday. I needed to return/exchange a few items and tried to do it through the website. It wasn’t working and I was getting an error. I downloaded the Under Armour app and was able to complete the returned very easily. I was also able to reorder the items needed in a different size.

Not a fan this last year, but I’ve tried. Been trying to pay with an AMEX card for 2 days now. It won’t recognize that card. No one is getting back to me. Just another example of how UA is a $6 a share stock (on a good day) and LuLu is a $250 stock even after being chopped in half. If I can’t pay you can’t make money. This company is more dysfunctional than ever, but I am finally glad that your obnoxiously large and gaudy logo isn’t so massive on everything. One step in the right direction. Perhaps if the brand value returns to UA people will want everyone to know they are wearing it again.

The Best. To me personally Under Armour is a lifestyle! When I was young I couldn’t afford it but when I got older and got a job, most of clothes now is UA, I would say around 70% of it is, I would like it to be 100% but I know it will some day.. Under Armour to me is the best!! I wish I could be one of these sponsored athletes that’s wear under Armour every day! I would love that but till then IWill were under Armour, my family as well and I know my children will to!!

Spot On ...... The app made it simple to purchase sneakers for my sons EXTRA WIDE foot. I also was able to talk w the customer service representative “Matt” who was pleasant, professional, and extremely helpful. I wouldn’t normally just give out 5 stars but besides not having a tremendous amount of choices in WIDE SHOES, I was able to get a pair he liked (not preferred) in a painless manner. Thanks UA staff Matt and everyone else at UA. U make good stuff.

Shopping made easy. The app is great! The layout is clean and intuitive. It was really easy to find the categories that I was looking for and see the available sizes and colors. The images are great too. Most items have multiple images from different angles ( on the model, front and back, up close and far away). Checkout was super easy (Apple pay was available) and quick. Definitely one of the best retail apps I’ve used!

Almost Perfect. App works great. Love that I can review past orders. Everything always works smoothly. Only thing I’d like to see is the ability to use Shoprunner through the app. Can’t tell you how many times I’ve put an order together on the app just to realize I can’t use my Shoprunner benefits, and therefore had to go to the UA website and place the same order. Other than that, keep up the great work!!

Great ease of use, could be better on updating stock. I love Under Armour products. This app has great selections and great prices for their products. The only bad thing I can say is the updating on stock they have. A lot of the shirts for example I wanted that they gave as a selection were either out of stock or didn’t have any in my size and there is no way of setting up something to notify me when those particular shirts would come available. Other than that great work!

Men’s shoes are limited. I was trying to find some shoes and hiking boots but you don’t have any available in almost every style above size 8 I wear an 11 ?? Not sure if are when they might be available again not information listed on when that might happen. No time frame nothing poor communication with customers leave customers going somewhere else to shop and I’ve spent 10,000 buck just with UA products in the past 5 years but if you don’t want my business I can go somewhere else

Unable to complete purchases through the app. No matter how many times I’ve tried, I’m unable to complete any purchases through the app. Even though I have an account and my info is saved onto the account it does not export over to the app. But if I go to the actual website it has all my info saved. The app would be much better if the account info would move over on the app instead of having to input shipping address everytime as well as payment info. Does not save my shipping address at all.

Order is nowhere.... I was so excited to find running shoes on sale in the app and places an order. I got an email from PayPal to confirm the order and went on my merry way. 3 weeks later I realize I haven’t gotten my shoes or any updates. I contacted customer service and they could find no record of the order, but could see the PayPal transaction. Basically, they got my money and nothing else transpired. I pleaded with them to honor the discount I had received but they refused saying there was no proof. The PayPal transaction only being a dollar amount was not good enough. Needless to say I am very disappointed. I did not place a new order and won’t be purchasing Under Armour products, especially not online.

Messed with it too much. The app was good. Probably a good bit above average compared to others. But then you kept messing with it to improve it and you’ve made it worse. Now it constantly shows “no purchases” in my history… despite, at one point, showing all my purchases dating back several years. Used to have a decent memory of previous searches, which was good for quick reference… now all searches are as if I’ve never used it before. Used to not have to log into the app each time.

Under Armour the best. Under Armour makes the best product with the most athletic products and gear and they are super aware like if something is wrong( almost nothing ever is) but they actually care about the customers unlike other brands and they don’t only care about making money like other brands. The produces are always good and they mostly never make mistakes under Armour will NEVER have you disappointed.

Solid but could be polished. I frequently search through the app just to see what’s new or if I need shoes for a new activity. It’s pretty easy to navigate and I like the product pictures and details. I would like to be able to filter items based on the technology they have (I.e. shirts with iso-chill) or sort by release date just to more easily see what are the newest products. I also want to leave reviews (usually really positive ones too) but I always get a error message when I try to post it.

Good App, User Friendly. Very user friendly and easy to use. The only thing I don’t like about the app is that if you have Shoprunner, it doesn’t give you this as a shipping option or allow you to login to this from the app. So you have to go to the UA website and login to your account to complete the purchase to be able to do this. It’s very inconvenient. So most of the time I don’t do it, but I could get my stuff a couple days quicker if I did. That’s the only reason I didn’t give it 5 stars.

Quality & service. I have become a UA ambassador over the last couple of years. The fit and availability is spot on. I have never had a delivery issue nor problems at a retailer regarding the product. I would in courage those on the fence with other brands to try UA and become a fan like the millions who have made the choices to shine under the UA logo. The whole UA team deserves a pat on the back.

Trash. The app is isn’t as bad as their customer service. Somehow my order went through twice. Normally something like that would be fixed quickly. Not with UA! After being on hold for about two hours the customer service person hung up on me after telling me it was already in the mail. I attempted to contact customer service multiple times by calling, email, and their site and never got a real person to talk to. The app and emails only showed one item purchased but my bank statement shows 2 purchases for the same amount. Once the package arrived I opened it and there was only one item. So if you don’t mind paying double this is the app for you.

Love It!!!. The UA app is great! I have no problems maneuvering through this app. My main problem is since I loaded it on my phone I can’t seem to stay off of it!!! Shopping way too much. I will say that before when I would go to the Under Armour site through Google it was awful and it would crash all the time. But with the app it works great and I haven’t had one problem other than I’ve spent too much money! Lol

Navigation/Purchasing. I was able to easily locate the items of clothing I was looking for. Very easy to navigate and browse through the application. Purchasing and placing an order was a smooth and quick process as well. Very impressed with the application. Wish there was more options available, but other than that, everything was visually appealing and the application made shopping for workout gear 10x easier!

Check Out Process is erroneous. Checkout& Payment is not smooth especially if you are using combination of gift card and credit card. When you apply the gift card for the first time it applies correctly and then when you enter the credit card for the remainder of the purchase it says error and to try again. This is where it gets really frustrating. The gift card used becomes insufficient and takes a few hours before you can use the unused balance from it. This May sometimes make the item go unavailable. Very poor checkout process flow. This App needs a major update to take care of these edge cases. Disappointed.

Armour Box. Horrible customer service so far. I have been trying to contact them regarding the box I received. I did not want the items and have sent the package back. However I recieve an email stating I will be charged if they do not get a response. Well Without a response from them after multiple try’s to let them know I didn’t want the box and that I have mailed it back as of yesterday. I am reluctant to give them another try, as their app is very user unfriendly. Curious if that’s a ploy so they can charge you for the gear. Very frustrating! Especially since this is my first experience working with them. Hope they can get it right because I like their gear.

Awesome. App is great for those that enjoy the best in sports apparels, I’ve been shopping Under Armour products since 05/06, the app is simple to navigate once you try it a few times, i enjoy browsing through the latest products, saving my preferences such as size shirts, shorts, pants, shoes and saving favorites and save for later. I only wish they had my size on my favorite products, but overall I’m satisfied with the ease of use of app and continue to look forward to future upgrades and new products.

Easy to navigate. So far the app has been easy to navigate, with minor glitches, such as my order did not process due to upgrades in the system, fortunately it was resolved after a couple of phone calls. Overall I’m pleased with that app, and definitely the reviews from other customers make a difference when selecting a product.

Phenomenal.. This is what a clothing brand’s app and buying experience should look like. I shopped for shoes for an hour or so a day for a couple days elsewhere and could neither find something I liked or that was available in my size. I remembered UA’s native app, and immediately downloaded it and found a ton of stuff that matched my criteria. Thank you for placing emphasis on the buyer experience. Most retailers seem to have let too many voices in the war room, and it shows on their cluttered, misguided apps and websites.

Love UA. The app makes getting all my favorite gear easy and fast! I only wish that my shopping bag’s contents were consistent across devices. Example; if I log in on my iPhone and select several items to go to my shopping bag and then later log on to the app on my iPad, the shopping bag will be empty. I would think the contents of your shopping bag would be based on log-in account and not on what device you are on. Otherwise it’s great!

Works great. I have been using this app for all UA purchases. Easy to navigate through to find items. Only thing I would like to see is 1. Give description of models ( height, weight, and size) so that I can make a better choice as I may or may not be the same as models. 2. All items should be named in picture. If looking at UA Move pants, then the picture should also give description of the shirt on the models so that if I want to match items then I know what to get. All in all this is a great app

Still unable to order from app. I am extremely disappointed and frustrated with the UA app and it’s inability to process purchases. I have contacted UA Customer Service and was told “we are aware of the problem and are working on it.” This has been a known problem since late 2022 and it still has not been resolved. Unfortunately for me, I have suffer with nerve pain in my lower extremities and UA gear is one of the few brands that do not exacerbate my symptoms; however, this lingering technical problem is forcing me to look for other brands whose apps will actually process an order. Please fix this “KNOWN PROBLEM”

Why I line UA. I have had the pleasure of wearing UA clothes and equipment for over 5 years and I love everything I have bought. I have 4 brothers and 13 grandchildren and UA had given me the ability to purchase items for my children and grandchildren and I cannot remember, once I knew their sizes to ever have to worry about the kids not liking what I purchased or if they did have a problem getting it handled immediately and properly. A truly quality company and cordial staff.

Love the ease of use. First time using the app and was shopping for Father’s Day gifts for my husband. Was easy to navigate and I was very pleasantly surprised I was able to use my military discount as I didn’t know that was possible online yet. The verification process was so simple and the various options to verify is very considerate and well done. Thanks under armour for your support for our troops! I will use this app more since their isn’t an outlet store near me.

Love UA. I have fibromyalgia and am on Facebook I have asked a lot of people on my groups that I’m in what they wear that makes there body not hurt. Long story short last summer I had a very rare virus and I must say to this day you UA made it so I could get through this hard time in my life. To this day no doctors could figure out what I had and still no one can figure out what it was. I strongly recommend UA to anyone who has fibromyalgia and even if you don’t

Under Armour Review. Love this place. I always come to this app to purchase my Under Amour gear. Under Armour gear has been the best gear I have ever used for hunting. I am always confident that I will be warm, dry, and comfortable no matter what Mother Nature throws at me. This is the best you gear you can buy and at a much better price than the competitors. Under Armour knows their stuff when it comes to making quality products.

This App. I really enjoy this app! Under Armour really gives the user full control of everything to buy so easily! I love the fact that they have an outlet section, as opposed to other store apps on the marketplace. The app is so easy to use and it makes it easy to find any product. It’s not a complicated app to use. It’s quite simple. I don’t want to spend more time than I have to just to find where to buy things that I want. I recommend this to everyone who loves Under Armour like I do! Five stars!!!!

I can not order on the app. I have tried to ordering item on the app and the amount is wrong. Then I deleted everything in my shopping bag to check out and it won’t allow me too . It’s still shows I have something in my cart when I’m fact my cart is empty . I have deleted the app and reinstalled it . I even called customer service no help there.

UA HITS THE MARK!. This App is perfect for looking for items when they pop in my head. I've made numerous orders from UA and never had a single problem. I've even had to return an item or two, and UA has a printable shipping label. So it adds no cost to your shopping experience. Note; don't make exchanges, just return your item for a refund and order your correct one. Everything gets completed in double the time. UA hit the mark with this App.

Great feel and excellent service.. I have not ever really had a clothing/apparel app on my phone and was happily surprised at the things i could find and how the app helps out on things you want or need. I've not been happier since I downloaded the UA app and made purchases based on my preferences. The picture and descriptions help and I look forward to adding to my awesome library of Under Armour Gear for my family and Myself. Easiest app out there to navigate.

UA shipping items absolutely terrible. The individuals who handle the shipping to different locations are absolutely terrible. I ordered two different times with a estimated delivery of standard 5-7 days after the ship date. I've been receiving packages close to about 14-21 days. I understand it's Covid but my packages are getting stuck at one location ALL the time and it's annoying. I'm honestly sick that I go through this with UA. When you try to reach a customer service representative it's also bad. App overall is good and easy to use. I don't fully blame UA employees, mostly the shipping individuals. But it's frustrating to not be able to get a hold of a representative. Much rather shop somewhere else.

App updated and not good. I was not able to put my order through the app so I contacted UA and the rep advised me the app was updated and they have been having problems with it. Since that update, I have had to contact UA for everything; order status, to place an order, to do a return. This new app is no good, please either fix it or go back to the old one. I can’t get return labels, my ‘return history’ says there is no history, (meanwhile I just returned a few items). I love the UA products but not loving the app and this may very well effect customers usage of it and future purchases. 👎🏻👎🏻👎🏻

No! NO! NO!. It’s absolutely ridiculous that we cannot use PayPal without opting out of the Shop app! I will no longer be purchasing ANYTHING from you again. You do not need to know what credit cards I have. The last thing I ever want to see are all of my credit cards popping up in your site, which is what happened after I agreed to the Shop App sharing info, BECAUSE I HAD NO OTHER CHOICE...NO! NO! NO! You are going to lose a lot of customers! I’m done with you UA! I have now asked for my account to be deleted. There’s a reason why many of us use PayPal. It’s simple, easy, quick...AND safe, and now you are making it unsafe! Go Away! I can shop with Nike, Gym Shark, Athleta...I don’t need you.

Love the brand, has quality material and good partners.. Never was a fan of Under Armour in the past but I’m a huge fan of Dwayne “The Rock” Johnson. An inspiration to all. Once I bought one piece of clothing from his collection, it opened me to all the other articles of clothing from UA. Was an Adidas fan before but they have just gotten over priced for no reason. UA might have some expensive things but the quality is A+. Definitely my favorite brand.

Pretty good, could be better. Good app, one of the better retail apps. I’m able to navigate easily and add discount codes so no issues there. But for the love of bacon, please.... can we get a landscape view for the iPad. Again, landscape view for iPad. Also, while browsing certain items, the models have gear on that are of interest, it would be nice to get links to those other pieces on the models as well as the Models height and weight to get a better visual of fit on your person.

Still waiting!!! Where’s the save for later cart???. When is this app going to go back to the way it was??? It’s been a couple months now! I haven’t been able to order off of it, since you’ve started this - making it better update, which is clearly not the case. The “saved for later” is limited to 10 items & the “saved items” in the account settings completely disappeared! Very frustrating for your loyal customers! New update does not have the “save for later” cart. Very disappointing for those that order frequently 😬

Great products the app probably needs to be worked on make it feel more homey. App needs little work done kinda feel hard to find things and when I click on recover I don’t know why I see 3 items then need to click on more to see all of recover gear just show me all of it and like the rock stuff is the same. But I love the gear great quality I will always be back

4 and a half. It’s a great app. I’d actually give it a 4 1/2, however, I would’ve given the app and the site 5 stars if they could fix one problem. I’d like to see a matching suggestions from my selections. When I see a sports bra for instance and see the matching bottoms, yet I can’t find the bottoms that the model is wearing and vice versa. It will just be easier to have that matching top or bottom readily available under the suggestion to purchase. Otherwise, the app is great and works smoothly.

Your App is terrible. I am attempting to check out and it keeps telling me that “one or more items in your cart is no longer available.” It should just remove the item from my cart or at least tell me which item is not available. I have proceeded to remove every item from my cart and re-add it back in and I still cannot make my purchase. The last time I tried to use this app I was attempting to change the expiration date on my credit card and your app would not allow me to do that. I therefore had to completely change and use a different credit card because it also wouldn’t let me add a new credit card your app is terrible.

Very nice UA shopping app. This app does exactly what it’s designed to do. I can filter the colors and styles of UA clothes & shoes I’m looking for. I like the way I can save the items I’m interested in. Just recently, I was emailed that one of the jackets I was interested in went on sale by 40%. Well it was a no brainer from there! The free shipping incentive works well for me also! It’s too easy to just keep adding what I want and next thing I know, I just bought a cart full of UA clothes with my Smart phone.