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cat_person95 - Good app, but location of house/work matters!
This app is really good for short distances, as the rates are as per distance and they are very low as compared to the Uber pool rates. It's also easy to find drivers along the way for me (I am a rider). But for some people, because of the location of their house, it might not be as easy to find a ride.
This app is a driver friendly app, so riders are expected to walk a bit to reach the driver's route. These walks might be too long, if the location of your house or office is off the highways or the main roads. So, you might have to walk a longer distance to reach the ride, which might be inconvenient (sometimes it tells you to walk 1.2 mi). But you can talk to the driver to see if he/she can pick you up.
My house and work place are on the busy streets, so I get plenty of drivers.
Neeshellmybell - Caters to drivers only
The app is good in helping people match with each other. However, the app is trash because recently they have been catering to the driver only with further away walk-to locations for the rider. Before, I only had to walk 5, maybe even 10 minutes to the location it says to meet the driver. Now, I’m seeing more often 20+ minutes of walking. Also, the map is inaccurate so it will say the walk is only 8 minutes but when you actually map it out it’s an hour and 20 minute walk. And some drivers won’t meet outside of where the app tells you to meet. The map also will change the location to meet with the same driver when you match at different times. Meaning you will never meet at the same location as before which makes no sense.
I’ve also mentioned this to their “customer service” but was met with a very lazy and u resolved answer. It will even tell the rider to take a bus the remainder of your location which defeats the entire purpose of carpooling. Please get it it together.
habits are a blessing - Spoke too soon...
I honestly thought I would love this app. Upon downloading it I’d already received $30 in Ride credits and found many drivers who matched my route. I thought I had hit the carpool jackpot. Until it actually came to using the app. You have to send requests to drivers on the same route as you, with a time and pickup/drop off spot that are convenient. The first time I sent a request to a driver 2 days before I needed the ride. The driver declined the request. Ok, surely I could contact the other matches. None have responded. I checked their profiles, and it seems all of the drivers who I have matched with (including the one who rejected riding with me) are new drivers themselves and are either inactive or not really ready to ride other people. Even as I tried changing my route destination to get more available drivers, 90% of the drivers just didn’t respond to my request at all. It’s been 2 weeks since my last request. I now feel discouraged to ride with WAZE since the ride credits will expire soon and I have not been able to communicate with a single driver
Renewed Interest in Biking - Worthless (Cr)App
I downloaded this app in January, 2019. Been checking faithfully to join carpools, sending inquiry messages regularly (as many as 30 per week since the app recommends you ask daily for rides). Have gotten only a single response in nearly 9 months and that was “no, I don’t go that way - not sure why Waze Carpool indicated I did.” I even set up a group seeking other riders in hopes of establishing a new carpool. Nada. Zip. Zilch. I don’t entirely blame the app; those seeking riders could be more responsive to those of us seeking drivers. But the algorithm the app uses to “match” drivers with riders doesn’t seem to be entirely accurate either. So, after nearly 9 months of use, I am deleting the app and counting it a lesson learned, albeit a disappointing one. I do not typically use “social” apps, but now I know the “networking” aspect of social apps is entirely dependent on the willingness of its participants to actually NETWORK, making this apps daily reminder to ask for rides... worthless. Forced to give the app one star to post this review, otherwise would have rated it NO stars.
ellieana24 - Update should fix the app but it just made it worse!
I have been using Waze Carpool for about half a year now and it was fine until that huge update on February! It made the app worst, it was the worst you will just get frustrated everytime you use it! Let me tell you why
1. Before it matches you with drivers walking distance from your house or your destination. Now it will match you with people at least a half a mile away from your house and will drop you off half a mile away from your work.
2. I already have 2 regular drivers who I carpooled with most of the time and even them hates the app, why? We can’t see each other anymore after the update, it just matches you with new people, we, the one who have been using the app for so long, they want us to became their guinea pig, they matches you with new people every single day.
3. You get pick up at stupid pick up points like for example there was many times it wants me to get pickup at a location two blocks away from my house when the driver would pass by my house first before the pickup location 🤷🏻♀️🤦🏻♀️
4. There is always “internal errors”. Opening the app errors. Accepting the ride offer errors. Sending a request error. Messaging error. Submitting a review error. Even emailing them also has error, you complain but they give you like general message that has been copy paste from FAQ.
No matter how cheap and efficient this is, if it keeps being a problem and a frustration everyday, its not worth it to use it.
squirrrelfriendzzz - Great concept, still has kinks to iron out
I have been using this app for almost 10 months and for the most part love it. There are some functions that could be better like adding more riders to your carpool, which is the point of you know, carpools. Also, it should be easier to contact and add riders or drivers you have carpooled with before. Often times, I just have to text people and then Venmo them payment because the app won’t allow me to search for them specifically and add them.
Also, the app gives me driver options who are not within my time bracket or even close to my route. It’s totally confusing.
fulatun - Privacy concerns
I downloaded this app to see if it’s something I could use on a regular basis, and it looks very promising up front. But when I started to sign in and enter my information like, when I leave home and when I get to work; and my origination and Destination locations, I was asked to create a profile. I’m willing to create a profile but the only two choices I had to create a profile is to create it using either my Facebook account profile or my Google account profile.
I’m not interested in allowing access to any app of my Facebook or Google account profile information, but I am willing to enter profile Information directly as I see fit. Since this option does not appear to be available, I will not be using the Waze carpool app after all. Great idea, but you want too much information For my taste.
pighime - Great for drivers, not for riders
If you’re a rider relying on carpool for your commute, you’re sol. The response rate is super low when requesting rides. Not to mention a lot of profiles don’t have license plate numbers so not sure how you’re supposed to know you’re getting in the car with the right person???
Punctuality is a hugeeeee issue. Just today my carpool is 15 minutes late, will likely be longer than that. I’m still paying the same rate even though I was planning to be home by now. I’ve had riders confirm for a time and then the ETA shows 40 minutes past that time! I cancelled the ride right away.
Maybe it’s not so much an issue with Waze as it is the drivers, but if Waze knows it’s an issue, they need to encourage better behavior. At least Scoop charges you for cancelling a ride last minute.
Tendrils - Good idea not well executed. Not enough users.
There’s not enough drivers with this app. For anything to be really reliable.
It’s also creepy to be a fem rider, I just good dudes hitting on me that know where I live. Yay!
I found this weeks super awesome I think when they first launched it then overtime was pretty unreliable I think that was the decline of drivers. There’s a lot of bugs that happened recently with the update most of the drivers that normally would pick me up can’t even see my post I’m not entirely sure why that is they have it ever seem to fix that.
Also the doing this new thing where you can add onto a ride but it’s like not in any timeframe that you posted. I heard that wasn’t issue you a couple updates ago with drivers actually been irritated with being bombarded by riders wanting rides outside of their timeframe.
A lot of the drivers have had issues with understanding how to use the app.
The customer service is pretty OK I’ll get back to you in an OK time frame but it doesn’t actually mean that the problem will actually get fixed. In fact it doesn’t normally. What I wonder is the does the team who develop this app actually use it to ride to work or … i’m guessing no.
bps5175 - Lots of potential, Needs improvement
I want to say that this app has a lot of potential. I commute a total of 100 miles to work and back so driving everyday can be exhausting and can burn a hole in my wallet.
One of the problems I had with this app was that it doesn’t let me know if the driver accepts or rejects my request. It would be nice to get a notification on my phone stating this and why they rejected my request.
A bigger problem I had with this app was that they charged me for rides that I never done. So you’re essentially getting free money if you’re a driver. I tried removing my card from the app but that’s not even an option so I had to contact my bank to report the transactions and send me a new card.
I also received a $30 credit of free rides but find it pretty weird how they charge my card instead of taking it out of the credit.
Overall this app is a really good idea but needs a lot of improvements. I suggest:
- letting the rider know via notification if the driver accepts and rejects your request and why
- charge the rider once they confirm they are in the drivers car
- Have an option to remove payment information
- Encourage more drivers to participate and clearly state who is a driver and rider
whysomebody is using janr - Good use for long commute, but needs more improvements
I used it for commute from South Bay to sf. It saved me to some degree, and cheaper than Scoop. However, there are a few bugs on the application. One is that once the time is approaching, I cannot open the pickup address on map anymore, which means I can only guess if I get the right place, based on the moving spot on the built-in map. Also the speed is slow when I click some buttons sometimes, and I cannot see the messages from drivers immediately when the notification is pushed to my phone. But I will keep using it, since it is so cheap and the best choice in carpool!
GrinningReaper - Useful app, reasonably accessible with voiceover screen reader
I am a visually impaired iPhone user. I like Waze because I can identify where the pick up and drop off points are using voiceover. This feature is not yet accessible using the carpool options on several other popular apps. However, Waze still needs some improvements. My rider rating is not spoken properly, as voiceover does not indicate partial stars. So even though I have close to a five star rating, it tells me that I am at four. Another concern is that focus tends to be spotty on the main screen when there are incoming ride offers from drivers. Overall though, this app is very promising.
Deevacat - Flexible and Cost Effective
I really enjoy how flexible this service is and appreciate the ability to cancel without penalty. The people I’ve met are a nice community of folks who make the time and long distances traveled enjoyable. It’s a smart app. The only flaws are it’s inability to recognize unsafe pickup/drop off locations and difficulty in communications with developers. I’ve used it long enough to work around the locations issue but still don’t have a good handle on customer service issues.
Overall I really do enjoy using this app and appreciate the work that has gone into its development. Thank you, Waze/Google!
Danielle Pan - Great app! + suggestions
Recently downloaded this app only a few days ago and already found a couple of drivers to carpool with (in the SF Bay Area).
Would love if you could 1. Customize and save your greeting when requesting rides 2. Have a list of people who you previously rode with and their schedule for the week so that you could set up rides outside of the algorithm 3. Filter through drivers who are not active within a specified time period 4. Sync through google calendar 5. Provide widget support displaying your next carpool
Thanks for a great app!
Wazeisfromnigeria? - Do not use, scam. Charge for rides never received.
They charged me for rides I never got. No insurrections on how or when you’re charged. I think I may have accepted rides, but the guy backed out. Never got the rides. They charged my card for four rides on four future dates. How are you going to charge for rides not even done yet? So if you’re a scam artist just sign up to be a driver and you’ll be paid for rides you never have to do. Waze won’t even address my emails regarding the fraudulent charges so I have to dispute with the bank and I will also complain to the BBB. If you want to trust a stranger that they will show up and pick you up, good luck. They’re paid in advance. Completely useless. Do not use!!! PS just found out from a driver Waze doesn’t do background checks on the drivers - so don’t get yourself murdered!!!!
hellojtm - Pain and frustration
What a great idea but the implementation is severely lacking. Relying on Google or Facebook to log in even if you already have a Waze account is minus one star even if the app was fully functional. The app crashes and gives incorrect data constantly. I have previously found drivers on my route and sent them requests, and then open the app to check if they have seen them the app either gives me the vague “something went wrong” message requiring me to ultimately restart the profile creation process or it tells me carpool is not available in my area (it definitely is and I’ve used it). The single ride I have actually gotten from a Wazer was great but I had to PayPal them because the app wouldn’t let them accept my ride request. Failure on so many levels.
jryoo - Awful update. Please fix it
I’ve been using this app for few months and I loved it.
However, with the latest update, I am unable to request a ride for a specific driver. I’ve been pooling with the same guy for 6+ months, and now we don’t see each other from the list and are both struggling. We even tried to put the exact same pick up/drop off address to see if we could see each other from the list but this didn’t work.
Now I see a bunch of drivers who are just not responding. Please fix this.
Prism31 - Great app for carpooling!
I love using Waze for my daily commute to work. I referred it to a friend and when she took her first ride (which is always free), I got $20 in carpool reward which is giving me 50% discount on my rides! The communication via messaging helps to convey the exact timing and pickup location to the drivers. Just one drawback is that the app is little slow, would love to see an improvement with that. All in all, it is a great app, definitely cheaper than Uber/ Lyft. Saves money and reduces traffic. So win-win! :)
lizzytish191 - I cannot stress enough how helpful this is
I commute on the train (2 trains and a bus to be exact) and getting a ride to work makes my morning so much better- Uber and Lyft are insanely expensive though and so i tried Waze carpool, which is SO MUCH BETTER!!! I ride every morning to work with my new friend Jack, who i matched with through the carpool app since our routes are so similar. Turns out jack was driving literally RIGHT on my commute solo for the last few months and now we ride together every morning.
hdhckv - Walk distance
Waze on its own shows some walk distance for riders even the driver has not set any location for pickup, i find this very annoying because first i am not able drag the pickup spot near to my home in some cases and second drivers dont have a problem for driving to the house even then they have to text and ask the exact location. There should be a option for drivers to put their preference if they can pickup from the house or they want rider to come to some place.
changtp - Buggy and time consuming
This app is always bugging out on me. I get notifications but when I open the app there’s nothing there. I have trouble requesting rides all the time - an error pops up. Compared to Scoop it’s a way more confusing first time experience and requires a lot more work. You have to manually send requests (which is okay) but less ideal. The worst part is sometimes the walking distance is unreasonable for the price - and I’m right off the freeway so I can’t imagine for other people what it’s like. I only use this as a backup to Scoop which allows me to go door to door for a reasonable price.
Dark UnHoly - Bad idea
No background checks. This is a recipe for a disaster. Now another bulgur way to take away money from real chauffeurs in Uber and Lyft. Just for that I am uninstalling my Waze maps that I use with my Uber and Lyft. Unreal man. Here we are busting out as to give clean reliable and professional drivers so you can put possible victims in a would be criminals hands. I will be one of the ones who will push for this idea not to be adopted by the public. This is dangerous and you know it.
People trust in the fact that Uber and Lyft drivers go through background checks. We are out there so trust in us. Just like cab drivers you my have a bad experience but your a hell of. Lot safer with us than some random possible peeve or psychotic fool.
jackrinjames - Buggy app
Took multiple tries to be able to successfully request a ride, I kept getting an "uh oh, internal error" message. I finally get through and later I got a ride pickup confirmation. This morning I go to the pickup spot and waited 15 minutes. I ended up having to call an Uber because he was late. I tried messaging him but the app kept giving me a error message again and then I tried called him but the app wouldn't let me place a call. Later the driver on his end said that the app told him that I had cancelled the ride last night. So many problems with this app I would not use again. In theory it's great because the rides are cheaper than Uber but the app needs to get itself together.
lxjfhrjdb - It saves my life but addresses are a bit confusing.
The app is great but it can be a bit confusing since it doesn't shows you the best option close to your address. Sometimes you move one block and you are plenty of options. I wish they fix this and let you know all the options within a certain radius...
No spend cash - Last update broke the app
I have been using this app for just over a year and have two regular riders and the app worked with some limitations such as unable to have more than 1 rider accepted through app.
Since this last update, I am unable to send ride offers or accept ride requests. Essentially making this app, a completely useless app to me and my regular riders.
Customer service for this app is not the greatest. It is only through email and it takes them several hours to respond. I opened a ticket last year about not being able to accept more than 1 rider and that has still not been resolved. They give you canned responses such as uninstall the app and reinstall it and power cycle your device. Every email ends with “I hope this resolved your issue.” Leading me to believe they have closed the ticket before they get confirmation if this did resolve your issue.
If there was another carpool app available in the Boston area, I would try it, but unfortunately at this time there is not.
juhierathor - Flexible for my commute
This app is a lifesaver! I don’t have a car, and I always find super affordable rides to work with people in my area who are already going the same way as I am. I’ve met some really great people and even made some friends!
My favorite part about this app is the flexibility. I’m not always sure which days/times/locations I’m commuting, which is why I love the ability to customize my schedule day-by-day for whatever works for me.
Uzzzman - Most buggy app ever
I used waze initially when it launched and it was not bad. I stopped using it for a while as I found scoop more useful and cheaper. But now when I’m trying to install waze again, it doesn’t even let me do anything. It crashes on almost every step mentioning some server error. Including setting destinations, setting your work email address or setting your commute times. When I get past all these errors by skipping the steps, it give a generic message of “server error” and takes me back to the login screen.
I fail to understand how a company like Google with so many resources and money can decide to ship such a broken product.
CoolPooler44 - A community of “Cool-Poolers”
Fantastic UI and even more fantastic people, it really feels like a win-win-win for drivers, riders, and Waze. Drivers cover gas, I get a ride, and Waze gets the satisfaction of building a super cool community of cool-poolers!
Here’s why I’m excited about Waze Carpool:
- Cost Effective. Same $ as Caltrain and it’s (almost) door-to-door.
- Friendly. I’ve had great conversations with people I would never usually meet...even met a fellow Minnesotan.
- Flexible. I can request a ride part way through the day in response to my meeting schedule or after work plans that pop-up.
- Efficient. Waze takes us on the best routes to combat traffic. And I’ve saved so much time not walking to the Caltrain or taking ride-sharing apps. Excited to continue to carpool with Waze. One week in and I’m sold!
Fried rivers - Scared at first, but now loving it.
I was a skeptic about this app when it first came out. I hesitated to use it until a few months later and I’m happy I made that choice. I don’t need this app to make any money, I just need someone to be in my car so that I can use the carpool lane.
My first pick up was an amazing guy that works across the street and we had a really good conversation during the ride.
The only thing that I would like Waze to improve is their map directions when it comes to picking up and dropping off. At times it could be a little confusing to pin point their exact locations since there’s only a little info provided.
I would suggest people that commute a lot to start using this app so we can have more drivers and carpoolers!
Sandu_cp - Best Carpool app!!
I never knew this app existed until my friend told me about this. I started using this a week back and I love this app. With minimal walking distance I can find carpools from home to work. For me to get to work using public transport I need to take two buses and a T or a bus, a T and shuttle and all of those would take me 1hr 40 mins. But this carpool app could find me 15 minutes total walk time and gets me directly to my workplace.
sunny wazer - Not flexible enough
My job has two locations so some days I come from the office and others I’ll be coming from the factory. Not to mention I’m frequently visiting our retail partners even late in the afternoon. I can’t seem to set a date when I know I’ll be coming from any location other than the office until the day of. Also some days I may not be going straight home so in those days I have to set me “Home” as a random location, and again I have to do this on the day of as opposed to a few days in advance as I would like. I like to plan things ahead of time.
Not-a-complainer - Waste of time
Had this app for almost a year now, still have not been able to get a ride or find a passenger on my route. This is not for lack of trying, because I wasted enough time sending ride requests and answered a couple of requests I received. It appears that Waze is providing poor matches on purpose, because I either get request for people who are way out of my way or getting no answers from any of my requests. My credit card in the meantime gets the most action from wave charging then refunding for the rides I can never get.
Vinz744 - Great app for carpooling
It's been a good experience for me so far. The drivers and user interface is smooth. There is no payment problem till date although sometimes you get charged double but it gets added the next day.
The referral program is a boom as it makes the rides cheap. I recommend this app for interns or anyone who wants to build connections.
wazepool - Waze is helping me save the planet
For the last three months I have tried to carpool and Waze has been a very substantial part of that effort.
Within a few days I was able to connect with new carpoolers. Since Waze allows you to connect with your preferred carpoolers, it can be a very safe and enjoyable option for my daily commute
Madison Figurate - New update was suppose to be better but it’s not
I have been using this app for a while and it was not without its problems but it seemed to work for me and I didn’t have another option. Now they have totally reworked the app to the point that I am unable to use it. I’m not able to request a ride for a specific driver anymore. I have been carpooling with the same guy for a few months now but now he’s not popping up in the drivers I can ride with. It’s nice to see drives that are around me but I’d like to be able to specifically request drivers. Please bring that back.
Brightstarpie - Life saving
I have only been using this app for about a month now and I have to say that it has been a life saver. The only down side is that there are quite a few people on the app that haven’t been active for a month or more and half the time they are the only options available. My advice would be when using the service have a back up planned with either a friend/family member or figure out a public transit route.
jessevolx - Uninstalling
So much for Waze. They upped their prices tremendously. I don’t even know how many stars to give them. The app was incredible. Especially with not driving and wanting to get home at 6 it was really working out for me since I found two regular riders every day that I could carpool with. I was only paying two dollars a day to get home. Now it’s over 7 dollars. Insane!! I really loved Waze but unfortunately i won’t be using it. It’s not worth spending almost 8 dollars a day. Guess I’ll just have to split the cost with a coworker and Uber to the train station since it’s much cheaper
Rebecca Red - Super convenient
This is a great way to save money on transportation, be kind to the environment, and have some new conversations. Really happy I started using it.
Only complaint is that the app is really wonky.
MESSAGING: Sometimes I won’t see messages from people if the app isn’t open on my phone.
TIMING: I’ll get repeat, nonsensical updates that the driver is running early or late - so you will need to rush or you delay heading out - only to find that they still arrive at the exact time initially calculated.
MEETING POINTS: The app also sometimes picks inconvenient meeting points that don’t serve either party. They require an unnecessary level of walking for the passenger, when the driver could have just spent a couple minutes coming to the house or office to pick you up.
Please fix these bugs!
Akarsha Purvachar - Support of iPhone X
I’m not sure if the app works same on other phones but in iPhone X there are lot of bugs, like if we change the time, it doesn’t reflect the change and pick up and drop off spot is quite far away from the actual address and there’s no option to mention how much I’m willing to walk like before in the old waze carpool app. And also application crashes some times.
Please test it properly before you release an update. Previous version was so much better! Thanks.
motherlynoah - Requested multiple rides, no drivers responded
I live in the Bay Area, and there was an ad at a bus stop just a block away from my house. I don’t like using Uber for my commute because of issues with the company, Lyft is too pricey.. so I installed this app. First ride is free, and it looks like my commute price will go from ~$20 to ~$4 with this app. Sweet? Too good to be true. I requested rides 8+ hours ahead of time, and no drivers responded to my request. Uninstalling. Hopefully this app picks up and more drives come on board, but for living right next to Facebook, Instagram, Oracle, etc, it’s kind of crazy how dead it is.
psychoneurotical - Assumes you only have one job and go at the same time every day
Like an average young American worker, I have more than one job and they all have variable schedules. I am constantly commuting. I thought Waze carpool would be a great way to meet new people and save money on gas! Wrong! I can only set one work address, and I have to pre-set my work hours and the app then assumes they repeat every day. The only way I could use this app would be to change my work address and hours multiple times a day, which wouldn’t allow me or riders to plan ahead on meeting.
delilahaha - Love it
It’s really cheap. I use it to get to work. I used to pay around $11 (express pool) - $20 (UberX) with Uber and now it costs me $4. My driver makes $9 per ride. The only problem is that there aren’t that many drivers. I found someone who takes my route everyday so it isn’t a problem but beware that you might not get a ride. As more people use the app, I’m sure this problem will go away.
c_tu - Fantastically flexible
This is so much better than Scoop, way more options like being able to view profiles and routes to choose who to offer a ride to or request a ride from and being able to reject an offer or request, cheaper to ride and better paying to drive!
pcppl - Solution to carpool woes but interface is clunky
I like feature to form a group with fellow carpoolers but sometimes it’s hard to see the exact location of pickup and Dropoff.
I like the rating feature and feature which lets riders communicate with each other. Easy to schedule rides and give ratings.
Slemeshow - Life saver for getting to work!
I've met great people and made my commute so much less expensive. Highly recommend you give it a try. Takes some effort to establish your matches so give it a bit of time because it really can change your life - can't say that about most apps!
Crappy do - Used to work before Feb 18
The people writing this app have long lost focus. No proper addresses, most of the times gives some crazy address to the driver. Riders have to walk to some random points sometimes a freeway entry or exit for pickup. Too much constrained on the drivers route and tries to find an exact route match that doesn’t happen. Drivers have to wait after putting a request to riders and most of the times nobody responds because they already have other ride options. How do you guys come up with something like this?
tarling91 - Great concept
Great when it works. I’ve met some awesome people through this app and am happy with the price. However the app often has issues, like not updating with a list of drivers when I change drop off location (and therefore can’t get a ride) and is generally slow. Customer service responds to emails but in a generic-not-really-listening way (eg not really providing solutions/hope). Wishing things improve!
okokokokokok81 - Some challenges
Overall good app and it has been a game changer for the days I have been able to commute but some challenges are:
1. If you make a request, some people just never respond. Need to upgrade your notifications or if someone doesn’t use the app for a period of time, they become unavailable
2. People cancel last minute, it happens but the app should be proactive to make alternative driver suggestions
3. Notifications come through but the app takes a long time to upload the messages
4. When I open the app all my info is wiped. I have to restart the app to login back in
5. A driver is unavailable if they already have 1 passenger. The driver should be visible until his car is full
chinmay_singh - Not able to find my usual rider
The app has certainly lot of issues going around. It’s been a month I am not able to ride with my usual driver to work. I can’t find him in the search list and the reply I get from the support is it’s a known issue and we’re working on it. Solution provided is to share time slot on social media or through WhatsApp but then rider cannot accept the ride.
Whatever be the reason waze is definitely loosing its customers.
Mande4109 - Awful
The latest update is unbelievably annoying and terrible. I can’t even use the app anymore. Now it’s set up as if I’m only trying to find rides to work, and if I try to change it, it just mutes my ride (saying I muted it...?) and won’t let me change it back to “ride”. And why is it loading riders first before I can even update the ride?! Maybe then it wouldn’t take forever to load! Makes no sense!!! And why is it loading eeevvvverrrybody instead of just a few at time? It was better before!!!!
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Томиколя567 - Great app, need some improvements
I love the Waze Carpool App. This app save my time and money. I really love the idea and use it a lot. But the app doesn’t work smooth. Sometimes I could not see my driver and there is only one driver who respond to me. Other people I guess scared to pick up strangers.
I would love to have more drivers in my area and use Waze Carpool more often.
tankshelton - Great service
There is still some things Waze has to work through to make it a seamless experience. For example, it is hard to tell where the driver is and why it makes you walk to certain spots. Also, messages through the app are frequently delayed.
waoonetwork - Sign up process broken
I use Waze so it seen my name during the sign up. I picked my home and work location. Then I got to the part where I add my work email. I left the app the click the email I got. When I returned to the app it now hangs trying to connect and I can’t get past the loading screen now. I’ve deleted the app and installed it a few times. Once I click my name at the fresh install of the app it gets stuck in this endless connecting loop and says something went wrong try again.
bbbbbtiaira - Great as a rider
As Waze is getting more and more popular, it’s becoming easier to get matched with a driver in my location. Feedback for the team: real time visual map updates of where the driver is when they are approaching you (as opposed to the current ETA). Also, driver license numbers.
j2000un - Decent app
This app his way too many glitches and is really slow. It needs some work to be done to prevent it from freezing or crashing. A lot of drivers ignore the requests and now there’s a new issue with not being able to adjust your pick up location. Even if you set the exact address it’s gonna make you walk around to a new spot.
92620-90501 - Riders to choose the drivers not on Waze driver list
The app provides drivers to riders via route, date, and time matches. It is great, but there are often bugs Waze carpool development team does not know how to make it better. For example, I know the driver is available on certain date and time, and we agree to carpool verbally, but the driver never comes up on Waze carpool driver list. I ended up driving to office. The Waze carpool shall allow rider to choose the driver rather or not the drivers are on the list or not.
O..- - Works well, but...
Works well as far as I can tell, but please consider making the app easier to use for people who work the night shift (return times past 11pm and ability to reverse home and work addresses would be a start).
That’s 1/3 of all American workers... not wise to ignore such a large segment of your market!
Rider Driver - Great Concept. Glitchy Product
Really hoping the scheduling feature gets sorted out soon. Also experiencing issues where the app doesn’t recognized I’ve picked up a rider, which wouldn’t be so bad if the GPS didn’t route me back to the rider instead of our destination. A dangerous issue because I’m trying to fix errors on my phone rather than staying focused on the road.
yfhm9408 - The app needs to be more stable
Waze carpool is my primary means of commute. But app has some annoying flaws. 1) Response to touch lags 2) when the app is ‘searching for drivers’, it becomes completely unresponsive for several minutes when one wants to edit schedule/location. But I still can’t get into work without it nowadays. Please improve it!
R8ted R - Love the concept, hate the execution
Love the concept of carpooling with people along your route. Execution could’ve been better. Why need two apps for rider and driver? Why do I need to put Waze all to sleep every time so it doesn’t run in background and drain my battery? Why does balance update so slow? Why can’t I use the money I earn from driving for carpooling with others?
Dr Aud - Way too confusing
Downloaded twice in 1 day-first time was in the AM for work but no drivers found so I deleted, 2nd time after work-and the thing is so completely confusing with the map showing a different pickup/drop-off location than what you enter and then the one driver found became unavailable because I took so long trying to figure out if the thing wanted me to walk to the differing pickup or stay, and THEN I couldn’t reset for a new driver. Useless feature.
Jackiebbyxxxo - Love this app!
Much more fair than Uber or Lyft. You pay for gas, not for time or mileage. I only wish it were more accessible as you have to wait hours for a ride confirmation at times. Always book in advance. Sometimes you don’t get a ride at all, but the rides you do get are always great and friendly.
Emblot - Cannot use house address to find normal carpool partner.
I cannot put my house address as my home in order to meet up with someone that I car pool with. I have to put our meeting point which is inconvenient. The crazy thing is other people come up that are not even close to my route.
R K G - Excellent car pooling app
So far it’s really good easy to use good way to communicate with other drivers
Need to update few things so that it will one of the best pooling app:
Not only work sometimes we go other places so need 1)to have chance to update different locations too...
2)some drivers are not responding and not removing their profiles need to work on it
3) you can show near by riders even 5 miles away sometimes we can go upto there n we can ride right
Etc etc need those small changes
Thanks 🙏🏻 for the help and support
Kiterunner17 - Amazing carpoolers
I have met the nicest group of drivers through Wazepool. I get picked up from my home & dropped at work & vice versa instead of walking a few blocks. I am grateful for the experience & the convenience of getting to my destinations on time. Thank you Waze pool !!!
EGKDomingo - A good alternative to casual carpool...
Still fairly inexpensive compared to public transportation.
User friendly interface with minimal crashes. It has for sure improved since it’s launch. Glad this app is available and offers good incentives to carpool.
Hapee Wazer - Life changing app
Literally life changing! I have barely driven my car for the past 6 weeks. This is finally an effective solution to a major problem. The app itself could take a few improvements but it’s largely achieving the objective of connecting people to ride together. Well done.
Sanket J - Unable to create account only
I already had an account in Waze carpool. I also have an existing Waze account. But somehow after recent update to Waze Carpool app, I am unable to login. The app goes till the point of verifying Work email, and simply resets to the beginning. I also tried using the Sign In option, it still goes through the same UI screens and resets on verifying work email address.
Poor design, did not expect such a basic flaw from a Google App.
AceMarveyy👎👎👎 - Need Previous Route!!!
Man, I like using Waze more than the others but there’s something a feature i would like to recommend. I want a feature where you could see your previous route that you took in the app to save it or to retake again.
AshreeCA - Super glitchy and needs a lot of work
I really want to love this app because matching riders and drivers is no easy task, but there are so many glitches and issues that make it difficult to trust the app’s reliability. Driver ratings disappearing, getting inaccurate notifications, GPS issues, etc. If the app reliability improves, this hopefully will go a long way to promote carpooling.
TusharRK - This Carpool app is really useful
I use it for getting to work. It’s of great help. Wondering if we can use mechanisms to delete the inactive drivers so that the riders can save time and vice verse. Not giving a perfect 5 because it’s far from polished.
The app is slow and some of the workflows are broken.
MacB Town - Woeful Update
The app before the update was a 3 star at best, but at least it did the job... but now with the latest update its ruined. My regular driver (who lives 3 blocks from me) never appears in my available drivers. Even when I updated my leaving time which had reverted to a default time that I never leave at, I can’t find them. Looking at the other reviews and feedback online it looks like it’s a big problem all round. Back to text message and Venmo.
Craig C. Craig - Try uploading your photo again?
I could update the rating eventually if I can get the app to work on a reliable basis.
I want to sign up and use this service as I want to save time and especially money. However, I can’t get past the upload photo phase for no real reason. No matter what photo I use it tells me to try to upload my photo again. As someone that’s looking to save time and money on my commute to work, that’s just not going to work.
Maro Jack - Good concept, just needs improvements
Love the concept.
1. The app freezes up a little easily sometimes.
2. The messaging app is so buggy. Takes a long time to come through. I usually just exchange numbers with others after connecting since the messaging still needs a lot of work.
3. I also don’t like that you can’t put in address locations. I have to manually move the needle on the map. Kind of pointless if it’s just 2 people when they can just meet up at exact locations and not a center point.
Other than that, I like the concept and have been using the app to catch rides.
Subu Ravi - Initial trouble...enjoying now
I had to wait a couple of months to even find someone to carpool with. However, I realize it is growing pains for the app. Carpooling is the way to go! Would appreciate carpooling to become 30% cheaper than now.
Daisy_B_A - Awful for drivers
I am not sure about the ones who get rides, but for drivers, the app is awful!
The payment system is a mess. They are so disorganized now(maybe because they just launched it few weeks ago).
I don’t recommend at all.
You are only going to get stressed about the amount of e-emails, notifications, horrible functionality, the app freezes constantly.
If you want to get stressed before and after work, go further!
Neelvk - Essential service done poorly
Waze is a lifesaver for me. Unfortunately it is also aggravating. The app fails to work for a few minutes every week. Sometimes I cannot find people who I know are going on the exact same commute.
The app needs a bunch of kinks figured out but, even with all the faults, it is heaven sent for me
kathsepsa - Amazing!
I’ve been using this service for over a week and have nothing but good things to say. Hope more people join the service and it becomes more common in my area.
ManApps - User friendly app!
Easy to use and match drivers! I really like it because I don’t have to drive 60 miles a day. Carpooling has taken a lot of stress away from my life 😊. I will continue to use it.
DesiKud - Love!
I love this app! I go to and from work using Waze- I save considerable amount of money every month and meet interesting people who work in a variety of fields & learn new things on our commute!thank you!!!
emm345 - Great service
Great service as someone who does not have a car and is trying to get to an internship far away. Much cheaper than Uber and when you find a good driver that’s all you need!
Jadesola_ - 🙂
Waze carpool is a great app and has really helped me reduce the cost of commuting everyday. Although I suggest that Waze places pickups and drop offs in convenient safe places, where the passenger can take cover Incase of weather issues or safety.
All app tester 1990 - "Uh.. There seems to be a problem "
"Uh.. There seems to be a problem " shows up everytime I try to sign up. Maybe because I first used Google to sign up (long time back) and recently tried to sign up with Facebook. Both accounts share same email ID, I thought may be thats the problem. Tried with new email ID, but it's still same. How is the company expecting the growth when there's a sign up problem.
michaelt1961 - Michaelt1961
Love this carpool community. It’s allowed me to not only coordinate transportation needs but meet neighbors and coworkers that live and work in my area. The cost is very affordable and I hope more people start to use this option.
Johnwfg - Useful and user friendly
Great app for carpooling. Still needs some work such as being more flexible for pick up and drop off location but overall great!
NS417442 - Great intentions but missing the most important feature
5 stars for the intention behind the app - ride sharing. Unfortunately, the most important feature - spontaneous rides, like Uber, Lyft and Via, is missing.
LuvApL - Great for carpooling, but needs improvements
App only lets you login with a social media account. It should allow sign up with email. There should be a feature to see if anyone is even using the app in your area before signing up. Since this is a carpool service, there should be a way to see what the charges would be for your ride.
sonja marija - Great app. I have one suggestion
It’s hard to use the map to see where I need to walk to. The map zooms out automatically and I have to keep zooming back in. Otherwise - great stuff.
WongD - Broken App
Colleague and I literally work in the same building and live within 5 minutes drive to each other, but for some reason he never pops up for ride back home for same day emergencies. This garbage is not usable. I even tried to direct message him with “Ask a ride” and it still blocks the day because our “time slots are not matching” even though we put the same timeframe.
Tchase mke - Not available in my area
Cities in which the service is available is not listed anywhere. I entered my home address and work address first, but then was required to complete the rest of my profile only to then be told the service is not yet available in Milwaukee. Would have been nice to know this before spending the additional time. Now going to delete my profile.
Vidyaml19 - Ride Price
Ride prices are very much reasonable.
But we donot find many drivers. In fact many are not aware of the app. Otherwise it’s a win-win for both riders and drivers.
Premjitger - Drivers aren't notified
I have been using this app for past couple of days and have requested a ride to multiple people and none of them have declined or accepted the request.
I am not very sure if they are getting notified via email or in-app notification.
Dathri - Choose your own ride
No curiosity of who is going matching with fellow drivers, choose your own driver.
Good to hear Companies also helping their employees to choose wise commute option.
Kishu18 - Lots of room for improvement
The idea and the platform as a whole are pretty impressive and well thought out. However the details within the app leave a lot to be desired. Hopefully they sort it out before someone else perfects this imperfectly put together app.
Unknownihcdzgjhcb - Convenient and Affordable
I use Waze carpool almost every day for work, and it’s awesome. My only only wish was that there were more people using it so that there’s an abundance of rides.
miller reviews - Successful!
Waze has been good to me so far! I’m located in a major city which probably helps and I’ve managed to get a ride to and from work almost every single day!👍
Irkush - Too many bugs
1) Since the update I’m not matched with any of my regular carpoolers 2) When I select riders, a completely different pickup time range to the one I selected is shown 3) I’m showing zero rides even though I know riders are available (because they text me that I’m not showing up even though I selected available). Overall very poor implementation though the visuals are much better.
Carlyivs - Not worth it
really wanted this to work, I think it’s a great concept. But finding having to walk 15 minutes to get picked up and then 15 minutes after getting dropped off? I don’t get it and I won’t do that. I also don’t feel comfortable or safe getting into a strangers vehicle that has never carpooled before and has no ratings/ details. Those are my only options.
rockzkumar - Excellent App for Carpool
I would recommend this app for carpool services. There is no restrictions like other apps for doing car pool before certain time. And it matches most riders and drivers.
JT/SF - Still invading privacy
There is an existing review that states that the only way to create a profile is by logging in through Facebook or Google. Waze posted a response to that review advising that now there are other ways… That is untrue - I just tried to sign up and you still only have the option of having Facebook or Google monitor you through Waze. No thanks.
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Waze Carpool expands nationwide - CNET -
@waze for some reason i'm now enrolled in carpool and no clear way to opt out of something I have no intention of doing. as designed? #crap #pos
@waze Is there a way to completely get rid of CARPOOL? I get so annoyed when I try to hit the STILL THERE button and the stupid freaking CARPOOL shit pops up. This has been an annoyance for years. A quick google search shows I am not the only one who hates this!