MoneyLion: Go-to Money App App Reviews

VERSION
7.93.1
SCORE
4.6
TOTAL RATINGS
113,323
PRICE
Free

MoneyLion: Go-to Money App App Description & Overview

What is moneylion: go-to money app app? Make better money decisions with MoneyLion. Discover easy mobile banking & personal finance resources. Access early pay for fast cash when you need it. Get cash advances up to $500, compare personal loan⁶ offers, invest, & help save your money.

Online banking that gives you more
- Get paid early (up to 2 days) with RoarMoney℠ direct deposit²
- Gain fast rewards up to $500 per qualifying purchase with Shake 'N' Bank⁴
- Earn up to a $55⁵ bonus when you join and create a RoarMoney account and link qualifying direct deposits! (Use code: ROARBONUS)
- Use Round Ups³ to invest spare change with eligible purchases

Extra cash with Instacash℠
- Get money in minutes with a 0% APR cash advance¹
- Quick cash advance available, no credit check or interest
- Cash advance increased limit (up to $1,000¹) with a qualifying direct deposit

Personal loan offers on MoneyLion Marketplace⁶
- Need to borrow money? Get matched with partner loan offers
- Compare offers for personal loans, small loans, online loans, & savings accounts

Credit Builder Plus⁷
- Membership ($19.99/mo) grants access to a Credit Builder loan of up to $1000 & exclusive services
- Help save, build credit history, & view your credit score

MoneyLion is not affiliated with other money apps, loan apps, or cash advance apps such as Chime, Dave, Beem, Chase, Varo Bank, Possible Finance, Earnin, SoFi, Cleo, or Brigit

1 Instacash is a 0% APR cash advance service provided by MoneyLion. Your available Instacash advance limit will be displayed to you in the MoneyLion mobile app and may change from time to time. Your limit will be based on your direct deposits, account transaction history, and other factors as determined by MoneyLion. This service has no mandatory fees. You may leave an optional tip and pay an optional Turbo Fee for expedited funds delivery. For a $40 Instacash advance with a Turbo Fee of $4.99, your repayment amount will be $44.99. Generally, your scheduled repayment date will be your next direct deposit date which can range from weekly to monthly depending on your deposit cycle. An Instacash advance is a non-recourse product, not a personal loan, and there is no mandatory minimum or maximum timeframe for repayment; you will not be eligible to request a new advance until your outstanding balance is paid. See Membership Agreement and http://help.moneylion.com for additional terms, conditions and eligibility requirements.

Increased Instacash limit with Safety Net requires recurring direct deposit into RoarMoney account. Instacash is an optional service offered by MoneyLion. Terms and eligibility requirements apply. See Instacash Terms and Conditions for more information.

2 With direct deposit. Faster access to funds is based on comparison of a paper check versus electronic Direct Deposit.

3 Round Ups is subject to terms and conditions. This optional service is offered by MoneyLion. You may be required to have certain MoneyLion accounts to use this feature.

4 Shake 'N' Bank and other Rewards are subject to terms and conditions. Rewards are an optional service offered by MoneyLion.

5 Referral Promotion is subject to Terms and Conditions.

6 Personal loans in the MoneyLion marketplace you may apply for have repayment terms from 12 months to 84 months. For example, if you receive a $10,000 loan with a 60-month term and a 16.21% APR, your required monthly payment would be $244.30 ($135.09 Principal + $109.21 Interest). Assuming all 60 payments are made on-time, the total amount paid would be $14,657.87. All loan offers on the MoneyLion marketplace require your application and approval by the lender. Depending on the lender, other fees may apply, such as origination fees or late payment fees. See lender's terms and conditions for additional details. You may not qualify for the lowest rates or the highest offer amounts or may not qualify for a loan at all.

7 Credit Builder Plus loans are made by either exempt or state-licensed subsidiaries of MoneyLion Inc. NLMS 1237506

😍 Do you love MoneyLion: Go-to Money App app? Please share your friends!

share facebook whatsapp twitter pinterest email telegram
App Name MoneyLion: Go-to Money App
Category Finance
Published
Updated 01 February 2024, Thursday
File Size 231.44 MB

MoneyLion: Go-to Money App Comments & Reviews 2024

💸 Want to send money abroad for free?

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Super excited thus far.... I downloaded the app and although there are issues like DL not scanning and the #growyourstack option doesn’t pan a flat surface, I was able to get everything else going. I was super skeptical, ESPECIALLY after reading all the reviews about high interests, unexpected “surprises”, and scams but if you, as a consumer, do you part and actually read a document, you will see exactly what are signing up for. I was approved for the loan at the 5.99%; they don’t even check your credit for it and their requirements for approval are clearly stipulated. I opened up the contract to make sure and I was happy to see that I was set up for payments according to my pay period and at a 5.99% APR. Had I seen something different, I wouldn’t have accepted the loan. I would recommend that you open docs and read them before agreeing to anything. I am looking forward to having the issues worked out so I can take 100% advantage of all MoneyLion’s functionality. Financial stability is very important to me. It is clear to me that MoneyLion knows that there is an enormous gap between basic financial knowledge and healthy finances and they are invested in bridging that gap to help those of us that haven’t made the best “financial” decisions. I will come back and update my review as time passes. I’m hoping to bump it to 5 stars and 2 big thumbs up!!

Will not help credit run away!!!!. I got this app and account as it says if you log in each day you don’t have to pay for the services. I also got the $500 loan to help with increase my credit. This bank only works with a few of the major banks so only my one account that I used for online transactions would work. The major pain is they take 6-7 day’s to process a transaction. It takes 2-3 days before it is taken out of your bank and then some times another 5-7 days to show up on your account as having the loan payment made. I had it set up for automatic payment but even that took 5-7 days and would show that my payment was late due to the lag in the processing of the payment. I contacted there non existent customer service and was sent to there team and services page with zero help. So basically you pay $19 a month to have access to a $500 loan. The loan was easy but the issues with the account and no ability to make payments through bank accounts that do not link through there site such as a ACH or direct withdrawal you can not use checks or anything to make payments and they take so long to clear this app has now actually hurt my credit. 2 of the months they took longer due to the payment coming out over a weekend they had already reported the payment as late before they processed it. This is a scam please do you fall for this like I did. I have paid back the loan and plan to cancel my membership as soon as possible. Also they will not give you back your money in any way.

Changed my life. Honestly. Too much to say. But not enough time with the hustle known as life. MoneyLion has saved me numerous times. From issues with overall finances. Bailing me out of tight situations where a little extra was just needed when emergencies happen. Sometimes no matter how hard you budget. When stuck in the repetitive middle class where taxation on wages earned is more impactful than those above and below. Where trying to break the cycle of living paycheck to paycheck is seemingly not plausible. It really helps to be able to get by. As any business model will prove. Products and services do come with a cost. Regardless of the 7.99 instant transfer fee. Or the constant bombardment of tip inquiries. Nothing is free. However. It is all reasonable. I can without a doubt say that in terms of consistency, Accessibility, and options presented by this company. That it has well been worth it to me. But I’m just some random dude. There are no subscriptions or monthly fees for the program. They offer an array of services. So if your curious. Find out for yourself. Thank you MoneyLion

The only way to get money is exploit the contract. Don’t pay this app your money ! They have no ability to collect or garnish wages their payday loan is considered a “gift” by law. Look at the borrowing contract, don’t give the crooks in this app any money. Get a payday loan “Insta cash” then after get your bank to revoke transaction privileges from this app. After you get your money, and cancel your membership do not use the app at all. If they continue to withdraw money contact your bank and get it blocked ! Read the contract for the app. They will only bar you from future services they can’t impact your credit or wages. This app is the worst the only services they genuinely offer are better found elsewhere. The payday loans(in which the amount you’re able to get each payweek changes on the daily) don’t after financial stability they just make paycheck to paycheck living way worse. You have to pay a bi monthly membership fee to even access any services in the app! And their credit builder plus loan is a scam! You pay off a thousand dollar loan just to get back 700 a year later later. You can’t even cancel it. Tried canceling and paying off the remainder of my fake loan and the app repeatedly just didn’t let me press cancel. Shameful practices I wonder how this app even has so many reviews and articles about it. Everything I said before is true read up on payday loan apps and the legality of cash gifts to do your own research

THIEVES! STAY AWAY. This company is absolute garbage. I took out the 500 dollar loan and paid it off early. I called to cancel my membership and ask to liquidate my investment account. The guy said I will have my money in 7-10 business days. I call them 7 business days later to check up on my money. They say that no liquidation request was made (I made sure when talking to the guy originally that it would be liquidated and in my account in 7-10 business days). So I asked to speak to a supervisor who said he personally submitted the liquidation request and I would receive my money in 7-10 business days. I call them 7 business days later to check on the status and they tell me that the liquidation is in process and the money should be in my account in 3-5 business days. So I wait 5 business days and call today. The guy said that the liquidation is still in process and doesn’t know what is going on but he will send a message to the higher ups to see what is going on. It has now been a month since I originally canceled my account and still haven’t gotten my money. They’re just giving me the run-around like the other reviews I have read stated. Do yourself a favor and stay away from this trash company. I am going to report them to the correct agencies and I am going to take legal action. This is theft. Plain and simple. Stay away.

Scammers and a joke. I was told I had to sign up for their membership to use anything. I then signed up and I couldn’t use a single one of their products because they “couldn’t verify my identity” because one of their phone reps changed my name to the wrong name? My first name is two words and they said their system doesn’t support first names with spaces in it so she just put the first part of my name???? I have been asking for them to update my name for almost a month now and nothing? They are now refusing to delete my account saying they can only deactivate my account but even then when they say my accounts been deactivated it’s not? The reason they tell me they can’t delete my account is because they have to retain my personal information due to “Bank Security Act”. Nothing about the bank security act says they have to retain my information and can’t delete my account. I don’t even have a bank account with them or anything, no instacash, no loan, nothing so the only reason why they want to retain my information is to sell it. This app is a joke, this company is a joke and they don’t give a crap. STAY AWAY!!!!

FRAUDS! STAY AWAY FROM MONEYLION!. MoneyLion fraudulently opened two separate accounts in my name with two different social security numbers. They opened a $500 Credit builder PLUS loan in my name without my knowledge, authorization, consent or approval. They forced me to pay that loan off even after I filed a police report which backed my identity theft claim, complaints with the CFPB, BBB, The NY State Attorney General’s office, and the FTC. They reported this to the credit report which is how I found out about it. The bank they had on file is not a bank I have ever done business with. They are SCAM artists and they are frauds. DO NOT do any business with them. They are nearly impossible to talk to on the phone, they don’t care that they have fraudulent accounts, and refuse to follow the laws on the United States to correct this. They owe me a lot of money and they said that they already paid it. That’s a lie. Then they said their “engineers” had to review and release the $375 escrow funds (that I never opened in the first place but was required to pay off) within 5 days, yet the haven’t. I want a refund of all monies paid to protect my credit because they are full of crap. This company is a bunch of scam artists and their call center is based out of Malaysia. They have no regard for identity theft victims or their customers. STAY AWAY FROM MONEYLION! You will regret this! They need to be SHUT DOWN by the government!

Four Stars Cause Some Hidden Features. MoneyLion is a pretty neat app, and banking platform. While I do enjoy many things about it, I had to give four stars because there are some features I dislike. One, membership fees, I mean on top of other fees and being bombarded to provide tips with the InstaCash feature is excessive. But the one that irked me the most was the additional charge of 20% to my transactions to “account for” gratuity… That should be my own decision and in terms of what I chose to give. While the amount does shift once a transaction has completed processing, it creates a GREAT inconvenience when trying to budget because on TOP of the gratuity I am already factoring for, I got some other underhanded weird banking feature doing it’s own thing. Not appreciated. And I know this can cause problems for other people especially in tight money situations. So, you have been forewarned should you read this before downloading. We already got drama going on with Bank of America being shady, don’t need that elsewhere. Aside from that annoying part, overall other factors have me sticking with the app for now. At least compared to other mobile banking apps, this one is the best. Just watch out for things like aforementioned which can sour your mood on any given day.

Best pay card ever!!. I’ve had a ton of regular bank accounts you know Wells Fargo Bank of America, South Sound bank, go bank, and none of them were as good as MoneyLion, not a one of em’!! I think their features are awesome they’re helpful and they come in handy when you need it. I referred my wife to use her P card to work to have her check direct deposited because of the Insta cash which is amazing to be able to get it in also I was able to get a boost in my Insta cash or referring her so everybody want! I really would recommend this card to anyone that is looking for a non-traditional think who treats their clients correctly by rewarding them for using their service instead of charging them for you after feel like they have to pay for the bank to operate when half the people in the bank or just standing around asking you if you’re waiting in line I am so tired of going into banks in being “helped”, and leaving like I talk to a brick wall or a child or a person with a IQ of six MoneyLion has never been a bad experience they’ve always been able to help me work things through if there any issues they say they help you and the amount of perks on their accounts are amazing I mean it’s just almost limitless they come up with new stuff all the time so go MoneyLion keep it up hurrah

Honest review. I think most people who rate this app 4 stars or more are only referring to the Loan they just received and how quickly they got the money, which I would say is understandable. But after months of being a member with MONEYLION, I have experienced a troubling amount of bad customer service. On top of that, it’s not easy to reach them if you have any issues. For some reason they can’t even call my actual phone number and I have to use a Google Number for verification that I set up. When you finally can reach them, it’s never an American, which is cool. The only problem is that while I can understand every they say, they can’t under me. It’s super frustrating. But most importantly, I’m still getting charged after I’m no longer a member. Guys, customer service is PRICELESS. The most trusted companies have that part taken care of. But not MONEYLION. If they happen to double charge you or claim that the bank won’t let them take the money out even though money is clearly there, good luck with having that issue resolved. UPDATE: They posted a link to schedule a phone call from their customer service team. Tried that twice. No call from them. And their still attempting to charge my card for a debt that’s paid off already. Smh..

My personal experience. My personal experience If there were an option to give money lion 0 stars..I would. I had no problems with money lion up until someone tried to open an account with my social security number. Instead of Money lion making this person verify their identity, they closed my account with all monies I had tied into the account. I sent them a copy of my ssn and drivers license and still nothing. My issue is they do not secure your identity. I can open a Money Lion account right now and type in any ssn, this ssn could be YOUR SSN and just like Money lion will close your account. Anyone can claim to be you. Money Lions Algorithms are unsecured. I am extremely disappointed in the way their “care specialist” are handling the theft of my Identity. This is a weak and fraudulent company. I can open a money lion account and claim your phone number and just like that your phone number is removed form your account. They will not try to reach out to you to verify any one’s information, they just allow anyone to make these changes. I would love to read the response from the company so I can shut them down. I can and will back up any statement made in this post. Money Lion are MONEY LIERS!!! And THIEVES. Don’t trust them with your personal information. It is too easy to become a victim of identity theft with this company.

Great but the tip portion is ridiculous and needs more info. I can honestly say I love this app. Hands down really great at looking at all your money at once. There’s an option to invest, but it doesn’t explain anything about the investing. You have no idea what your invested in and what’s happening with that money. Also, you don’t have the option to take that money back if you no longer want to invest, which is a little ridiculous. The credit building is great, it reports to the credit bureau appropriately and you see the impact quickly. However, the instacash option is ridiculous. When you take out an instacash it constantly asks for a tip. I don’t mind leaving a tip for the help but if you don’t leave a tip your amount of instacash lessens, like a punishment for not paying more. Finally the last complaint would be the cashback shake that they offer. It’s a fun little option and it doesn’t give much back which isn’t an issue. The issue is that you can’t choose where that cashback goes. It immediately goes to the investment, which again you know nothing about. There should be an option of putting the cashback in the checking or in the investment. Overall a good app and great tool for improving credit and having some extra cash here and there but it needs some improvement.

If it was legitimate..... So everything was totally great, then my monthly payments weren’t coming out each week. I called numerous times the first time they didn’t go through and couldn’t get through. When I finally did they tell me I was in “default collection” just 2 days past my due date because my bank account number to take the payments out were wrong (but not wrong to put the money in my account mind you) so they make up a “new payment plan” and instead of 52 weeks pay off I have now a 12 week pay off as “punishment”. I negotiated to 16 telling him I put the right account number in (he even read off the right number to me) and begrudgingly accepted. Then I wait the next week for the payments to come out and they don’t. Instead I get an email this time (the first time I had to track them down) and it says “broken promises” as the headline and that my account number was incorrect and they couldn’t take the payment out. This was after 56 minutes on the phone (a recorded line) with a rep to fix my “issue” the first time. I knew the terms and agreements I read it I knew I’d have to pay that wasn’t the issue, but this company is literally pushing people into paying more and lying about how they’re doing it. It’s a shame because if they’d done it on the up and up they could make a ton of money with good reviews and a great business model.

Instacash. Let me start off by saying I’ve been using this app for almost a year and the first 7-8 months were great, but then they downed my limit from $540 to $285 and when I called they said it was a promotional thing to keep customers happy for a while. Which is crazy and put a bad taste in my mouth, then the week after I called I was about to cancel and they upped my limit back to $540 then a week later up to $640 which I never use the entire amount but is always good to have in case of an emergency. Now they downed my limit again saying they cannot detect my qualifying income which is crap because I have the same paycheck every week and it hasn’t changed and when I called the gentleman who I spoke to said it was because of my bank and it was my banks fault because they still see my income but my account was switched from checking to debit which made no sense the way he was explaining it to me because my account is linked they definitely get their money back every week and my debit card is also attached to the MoneyLion account. It’s so inconsistent and the answers they give me when I call are bogus and don’t make any sense whatsoever. I’m going to call again today to see if I can resolve this issue, if not I’m deleting the app.

What a waste. I have been using money lion for pretty close to a year. Never had any issues until lately. I contact customer service to let them know that they are drafting my membership fees and loan payments on opposite weeks that I get paid and to please correct it. That was back in October. Never got done. After being charged multiple nsf fees from my bank I called them again, yet they have no record of me calling. I try to look past it cause everyone makes mistakes. I get my direct deposit sent here and that is when al the real issues start. There as too many bugs. I log in ever single day. I never miss. Yet since they had to change my payment dates which they finally did the customer service rep that I spoke to assured me that I would still get my 50 dollars back into my account. Not true. Even though they still took the payment out of my direct deposit the following day ( my direct deposit is set is with them) so they can see my deposits they paused my membership so that they could keep my 50 dollars. As soon as my taxes get here I will be paying off my loan and direct deposit. Too many bugs. Customer service supervisors just lie to get you off the phone. It says that I need to finish setting up my account with direct deposit all the time even though it is set up already. Today it says that it can’t verify my bank information even though they are my bank. Don’t waste your time.

SCAM! Useless Customer Service. This app is a complete scam. There’s so many wrong things about it I don’t even know where to start. How about the fact that I turned off the ability for it to round up my charges and make auto deposits yet somehow even though I turned it off it turned itself back on again and started making auto deposits against my wishes now I have to wait a week until they will give me my money back because they made investments I did not ask them to make and they say there’s some glitch. Well there are too many glitches because this keeps happening. And furthermore it won’t allow me to add a debit card and it keeps telling me I need to get a different debit card but I only have one debit card and they tell me that I am wrong. But clearly it is them who is wrong but they change nothing and they admit to nothing. The whole thing is scare me and glitchy and they don’t care to fix any of it because they just keep taking your money. And then they charge you a dollar for the fake investments that you didn’t even want anyways and they refused to refund you any of it when none of it works properly the whole thing is broken. And their customer service does nothing they were repeat the same thing over and over and they say they are powerless to do anything well that is no customer service whatsoever they’re just blowhards and scammers they just take your money and they give you nothing in return it is a lie the whole thing is worthless and just waste your time.

They are like a Mommy make over with a ugly soul attached. Poor poor poor service!!! 👎👎👎👎I normally would not do this! But if you loose your card and someone uses it. Do not count on their resolution team to resolve the matter. They will have you waste precious time and not give you a previosional credit. They closed my account without fixing it after I have been a good paying customer to their services. They made me loose a lot of money because my instacash was attached, my direct deposit, I didn’t have access to my funds on a weekend I was supposed to take my kid to Lego land for her birthday!!! They were so inconsiderate by not tell me ahead of time so I can make other arrangements with my employer. Instead my family went the weekend without my pay. And they never fixed that erroneous charge of $300 which cause us to struggle for food during that time. This was a unresolved matter for 3 months, after escalating they close my account without proper notification. They don’t care about their customers at all!!! You would think that higher up will fix, but instead they do the most heartless and upsetting action on a weekend that should have been financially perfect. A company with poor customer service is NOT A SAFE place to be. Poor poor service!!!!! Their app looks pretty, but if you reach out for a concern, they DO NOT CARE to resolve properly causing loss of trust, funds and appriciation to the app. Bad bad actions from Money LION 👎👎👎👎

Buggy and disappointing. There is consistently lots of bugs in this app and I’ve had it for over a year now. I pay for a MoneyLion premium membership and the credit advice feature has never worked for me. It freezes up the app after answering the security questions. The flow of the app is not logical. Making the smallest changes like an address change is even a difficult process. All MoneyLion users were recently forced to switch from MoneyLion checking to a Roar Money account. In doing so, we had to let our MoneyLion accounts close after opening the Roar Money account. We now pay a monthly fee as well. I used to schedule money transfers from my Wells Fargo account to MoneyLion twice a month, and I tried to link my WF account to this new Roar Money account and it shows that it does not qualify for transfers with WF. I’m super disappointed. I really liked my MoneyLion account and now I’m paying for an account I can’t even make transfers to or find an ATM for. It’s a hassle. I’m trying to close the RoarMoney account I just opened and I can’t find where to do that, just like everything else in the app. There is not a phone number to call or a chat to get help. You have to fill out a stupid help form on their website for every little thing.

Double dippers and kinda pricey. I use to wanna recommend this app and call it atleast 4 stars due to it being easily accessible and giving me another financial institution to send direct deposit’s plus the extra cash they’d borrow me, BUT these people double dip into monthly payments you may owe if you missed a month rather then sending you a indication. if you attempt to contact them they will tell you their reason and immediately end the chat. The customer service experience is mildly frustrating to deal with because they seem more focused on sucking every bit of money they can then giving assistance (common taking from the poor to make themselves richer). I got a new job and was behind on payments at home and their credit loan plus program but as soon as I got my first paycheck they took half my paycheck to pay back what I owe the same day I was payed almost as if they have been charging my other connected bank everyday since, and their reasoning was I am late on a payment. I had no idea they had the option to take as much as they please which really hit me hard for the upcoming weeks I have to work till my next check. I’ll be finishing the credit builder plus program and immediately getting rid of any connected bank and deleting my account ASAP. It was good for awhile but doing all the extra features was the BIGGEST mistake no way someone should be paying almost 100$ and for me 150$ to use this app. Smh

Garbage app, customer service is trash and clueless on there own products. Ever since I’ve been upgraded to the Roar Money account it’s been a nightmare. There’s been issues with MoneyLion in the past but this about does it. I upgraded to this new account and was encouraged to switch all of my direct deposits to it. A few problems with this. One it would not give me the option to make this my account to make my membership payments so last month it caused a missed payment which I fixed by transferring some money over from my MoneyLion Roar account to my old MoneyLion account and did a manual payment to my MoneyLion membership. This month same thing happened except this time even though my old MoneyLion account does expire for over a week the option to transfer from my Roar MoneyLion account to the old MoneyLion account so I could pay off the missed membership payment. So I had to call in and a representative switched the payments over for me to my MoneyLion Roar account and I paid the missed membership payment. I even paid the remaining balance in full for my MoneyLion loan. I was told the freeze on my account was gonna be lifted and than the call dropped. No call back so I called in again and this time I’m being told my account even though paid off is still suspended for 3-5 business days so I’m unable withdraw my investments or apply for a new loan. A lousy experience.

Subpar in comparison. Update: I wasn’t impressed with MoneyLion at all. A complete rip off. The latest annoyance with this app is it won’t let you remove any bank account/card information even without a membership. I’ve called you can’t get through and I’ve emailed and of course no response. I would think twice before downloading the app!!!!! Compared to other cash advance apps (Brigit & Earnin) MoneyLion is a joke. With Brigit you pay $10 a month and I can borrow 250 biweekly. It’s not instant but within a day or two I get the money. Earnin there isn’t a membership fee you just tip what you feel is right ... I can get it into my account instantly and borrow upto 1000 a month. MoneyLion has you pay a membership fee to borrow... 10 dollars ok cool. Then it takes 3-5 days for the money to hit your account. Ok that’s not the quick help you’re possibly hoping for but if you pay another 5 dollars per amount you borrow it can be instant. Ok fine but you’re already losing to the other two apps now. Then right before you get the cash advance they want you to tip. I’m sorry I’m lost what the heck am I tipping for???? I’ve already paid a membership fee and a fee so I can see it before 5 days. Then if you chose not to tip you get multiple other messages about how you need to. If you are looking for cash advances I wouldn’t go with MoneyLion go for the other two.

Waste of time. I received numerous emails and text on how I was approved for the $500. I entered in banking info and had to manually send in bank statement since it had to be verified. I was then told by representative , an email and text my bank passed the screening process and to continue with the next steps online, after re-verifying my banking info as asked it stated my account/rousting number didn’t match. I called back after waiting on hold for 25 minutes and was told they support team updated it in the system and to retry. I did it again and now received error message my bank isn’t supported! I called back and was told my bank was verified and passed the process on their end but wasn’t sure why I was receiving error online. In the meantime I’m still receiving text and emails telling me I can proceed to get the money....long story short no one can assist with why or how the online system is blocking my banking info saying it’s not supported I was even told to try and use the MoneyLion checking account to have funds deposited by a representative and transferred to that department and after being on hold 30 minutes this time I was told the MoneyLion checking account hadn’t been open long enough! Complete run around for the past 2 weeks and to this day I’m still receiving offers to apply and that my bank passed the screening process. Frustrating to do all of this for no resolution !!!!!

Scam predatory company.. So they market as a credit repaid loan company. But what your credit sees is a major risk account. So it won’t help. But forget that. In order to use the so called loans. They not Only charge you for the withdraw. Then they charge a fee. Then they want you to tip. Then even though you make arrangements to pay a loan back. They will continue to hit your account every day. Changing the amounts to reflect what’s in your account or not. Causing more fees from the bank. Then want to know why you can’t pay it back. Well let’s see. You already charged me nearly 100 bucks for the money. Then 10 times trying to get it out of my bank when I said it wouldn’t be there until a certain date. Costing me an additional 350. I get what kind of company this is. But doesn’t change the fact that you guys screw over your customers and just keep doing it. I’m glad it’s paid back now. 250 bucks only cost me 800 to get. Do yourself a favor and use a company like self. That doesn’t purposely try to screw you or fee you to death. I hope after covid. Companies like this feel the fall out the most. Not their employees but the scam artist making the decisions. I only hope they revive the same amount of stress they have dished out over the years. Run it’s not worth it!

Fake it till you make it. At first a lot of the options provided to you seem really attractive at first and they offer cool things such as points for having a simple checking account. once you actually have the app and accounts with moneylion it feels like you're being neglected as if there's no one there to assist or help you when the app doesn't work as intended (which is a majority of the time) i've tried doing simple things such as withdrawing a simple $50 from my investment account. It always denies the request and says try again later, and i've been trying for weeks now while they've been syphoning money out of my bank account for plus membership. when you call support you'll be on hold for a good 45 minutes until you get a human if the automated system doesn't hang up on you for selecting certain options as it did when i called in 5 times. Live chat seems to be hidden on the website as if they don't want you to find it. Whilst also having multiple customer service numbers to almost seem it's more of a labyrinth of hoops to jump through opposed to actually helping you. Save yourself and don't fall for the intriguing offers and rewards because once they snag you as a client they'll ignore you as if they don't value you using their services.

DON’T USE APP!!!!!!!!!!!!. This is the worse app ever! I tried to give it a chance after the first major mistake. But after having to deal with it again the next month, shows me it’s not worth it! The first incident was when I checked my repayment date, I noticed it had changed. I get paid once a month so my repayment is on the next pay period, yet the app changed the date to middle of the month! When I checked why it changed it was bc my minor child’s bank acct had a deposit of money. Her acct is linked to mine for management reasons only! I do not have access to her monies. Her acct is under her social and her name. Money lion initiated a repayment from her acct without authorization! That’s stealing! That’s not the acct or debit card I signed up with and they should not be able to steal money from other peoples accts just bc they’re linked! I called for help and I had to delete all accts from app and then re-link and verify with my acct so it would only draft the repayment from MY ACCT. I was told the problem was solved. Then this month the same thing happened! 1 Star rating I’m deleting after I pay them back! Horrible experience!

Great investment. So I’ve been a member for a full 30 days now. I was very skeptical at first, I wanted to cancel after my first payment because I read some negative reviews. But, thinking about the situation a little longer I realized all the negative reviews have one thing in common, and that’s because these people didn’t read the documents or what they were signing up for. So I left it at that! Now if you don’t have the money monthly to pay both the membership fees and the loan. Then I wouldn’t suggest this app, cause you need to spend money to make money, if you have no money then you can’t make any. Anyways, you pay a membership fee of $33 and some change every two weeks. $50 of that goes into your investment account. That is STILL your money! It’s just in a savings account for you basically. ML couldn’t verify my bank account so I was in something called the LOANLocked group. I had to make sure to pay my membership ON TIME, auto-drafted from my bank account. 30 days later with no questions asked I was approved without running my credit for the $500 loan. I don’t have this app just for the loan. I have it to build my credit, and the ongoing investment. I would recommend this app to my close family and friends because I trust it. AGAIN READ what you’re signing up for. ☺️☺️☺️☺️

Great app. I love this app, I love that the round ups are invested at a 1.00 most apps make it minimum 5.00 the point is to invest your change if you buy a coffee for a 1.50 you want the .50 cents invested not hold it until 5 bucks that is a noticeable withdrawal. Soon you can split the round up between investment and crypto. The atm fees can be high with both the atm and app charging you. Great Cashback and reward choices it adds up quickly. Direct deposit comes earlier than my regular bank. My only complaint is that I have both my paychecks directly deposited to the site and I love that instacash boost and credit builder coming out automatically, but I've tried to use payday advance app and even have applied for a loan and both would not accept moneylion as a bank so I did it get approved solely for that reason. So basically if I need to take a true loan I'll have to have my checks directly deposited elsewhere and it'll take weeks for that to happen and for the companies to see that the checks have been coming frequently to that account. I hope sooner than later places recognize them as a financial institution and not just a finance app because it's basically like showing no income. Those few negatives do not hinder the app at all the credit bulder, instacash, and investments are worth it on their own.

DO NOT BANK WITH THEM. Let me start by saying DO NOT BANK WITH THEM DO NOT PUT YOUR PAYROLL DIRECT DEPOSIT WITH MONEYLION!! Let me share my frustrated experience with this awful company my account from nowhere was put on hold they sent me an email to send my documents which I did to retention support only response I got was we will verify your documents within 1 to 2 business days waited till 3rd business give them a call supervisor by name James F guarantee me account would be fixed by today 4/13 nothing yet when I started questioning what's the hold not able to provide me any type of information when I ask them what's the dedicated team number no information provided either when I question them why was my account flag they couldn't even provide me with a straight answer I have sent multiple emails to that dedicated team that has no number or able to transfer and guess what no response either as a consumer we do have financial laws that protects us and for me this sounds like a SCAM I have cancel my direct deposit from my employer due to this matter they basically stealing my money I will be reposting this everywhere possible even to there headquarters I decided one last time to speak with a supervisor and not even a SUPERVISOR can give me a straight forward answer how can you trust a so call bank when they cannot provide any type of information after verifying your identity multiple times at this point i just want my money and there not willing to give me my money back!!

SCAM. I NEVER write reviews but I felt the need to write one today. First, I completely understand that a lot of people are struggling out there and desperate times cause for desperate measures but please don’t download this app. About a couple weeks prior to Christmas I decided to use this app to take an advance on my check and also signed up for the Roar checking account and direct deposit which was a even bigger mistake. Long story short, if you open a Roar account, you are giving them access to just go into your account without your permission and take your money. I had a separate account for advances which is also the account that should be used to pay back advances but when I set up direct deposit with the Roar Checking account, as soon as my check for my part job hit the Roar account they went in and took my entire check without my permission or prior notification. What made this very upsetting was that was my last check before Christmas so I literally had no money for Christmas. I called them and they told me there was nothing they can do. I worked in a call center before and the number one indicator that a company is crap is if you escalate to speak with a supervisor but you’re on hold for over an hour because all supervisors are on another escalated call. HUGE red flag.

Hassles Upon Hassles. I liked the app at first, and I enjoy saving money and being able to request a loan when needed. However, the customer service for this company is pathetic, and so is the system the billing is under as well. The first time I called the person I was speaking to didn't even sound like he wanted to be there, gave me the wrong information that, had I NOT requested to speak to a supervisor (who also sounded bored and condescending) it could have been a choice that damaged my credit. Today I call, because I'm willing to pay off my loan. Using a bank account takes way too long and at this point, I'm ready to pay off and cancel due to the hold time and the wait customer service has. I finally get through to someone after a whopping 15 minutes (and fake clicking links on the website to contact support) for them to tell me my card is not supported to pay my loan off in full. Correct me if I'm wrong, but the BANK ACCOUNT is literally attached to that card & vice versa, how can one be supported and the other isn't ? The bank account takes too long to clear and it completely ruins the plan I had since I'm on vacation. I don't even want the membership anymore, cause there's way too many aspects to this membership and it seems that not everyone is skilled or knowledgeable on it which makes it even MORE confusing, to then have this issue with my billing I'm completely turned off. Once paid off I'm finished.

Would recommend.. I’m a single income house with a small child, ended up having money stolen from my account and didn’t know what I was going to do. I found this app and loved it. The amounts start off smaller and once your payments are paid on time time they increase your borrowing limit, I think the max amount you can get is based on your income. It automatically repays itself from my account so I don’t have to worry about remembering to pay it, it also will let you reborrow the money right after it’s been paid back if you’re debit card is verified, I had to get a new card so that time it took a few days to be able to borrow again because be the payment had to process. 5 days I think. The only thing I would change about the app is that it only lets you take money in intervals of $50 or less and to get the money immediately, it charges you $5 per $50 you take. So I end up having to pay like $50 extra just to be able to get the money immediately. The app does encourage that you tip, but you do not have to.

IF YOU NEED ADVICE Before getting this app. When i first got this bank i was excited i was accepted for MoneyLion after i entered all my personal info i was given access to the app they ask you if you want to join the MEMBERSHIP they give you different pay options on how to pay it ,they even ask you to link your bank account you already have . DONT BE WORRIED !!:) they’re a bank they need this stuff to help you operate. You can get access to a 500$ loan . I couldn’t get the loan right away which made me think this was dumb but it said i was on a lock down sorta thing . You have to check into the app every day to unlock the 500$ loan for about 30 days and after it’s GUARANTEED I PROMISE YOU how you spend it is in you just remember ITS A LOAN IT AFFECTS YOUR CREDIT AND HELPS BUILD CREDIT. So the MEMBERSHIP fee goes into your investments account I’ve had this for about 2 and half months and I have 200$ in my investment account from getting 1$ every day i check in the app and i also have a direct deposit set up to my card i don’t have access to instachash even though i do have money going into my account but i know this app is a good way for you to save money in the years coming

Great informational App, LITERAL TRASH as a bank. Using Dave or anything else here on out.. Image being told by a “top tier” banking application that had your social, phone number, email, AND banking information that you are in fact not the person you claim to be. MoneyLion displays itself as the go-to app for all of your banking needs, but increasingly falls short of expectations. After being denied the “Instacash” offer, I was told I would have to wait 7 days to even be approved for cash advances, but it failed to tell me where I went wrong. Was it my lack of information, or did something go wrong with the bank it already approved? I’ll never know, and with my bills coming up in 5 days, it’ll be too little, too late. Image facing punitive measures for a failure on your banks part. If this were any other bank, I would withdraw my money, and take it somewhere else, so that’s what intend to do. If you can’t help when you’re needed like you said you could, what is your point of being on my phone? Oh AND you have to pay 10 dollars, on top of getting only 50 for the first advance, so you basically only get 40 dollars. You’ve got your policies OUT OF ORDER. I can’t wait for something better to come along and destroy you because this is false advertising / A lie by omission at its finest. You’re useless.

Can’t Even Create An Account. I have been trying all day. Read all the terms and conditions dotted all of my i’s and crossed every T however I keep getting the same message every single time. “ Oops Sorry we can not create a Money Lion account at this time. Try again later. “ There is no formal customer service for your customers to contact for help with that said I really don’t feel completely comfortable moving forward with opening the account. When I researched the error I am getting I stumbled upon a discussion forum of recent conversations from your current customers that are very dissatisfied for various reasons. Money not received or paid, can’t access their money, app not functioning, debit cards rejected and no customer support. These are much unlike the reviews I had read prior to the attempt at opening an account.. I think in my situation I am just going to be thankful that for whatever reason this app didn’t download and I’m thankful that I stumbled into the discussion forum that I did. I would encourage people that are considering the thought of downloading this app to search out reviews from true customers not reviews that can be purchased. I would also say to the developers that to have a financial app of this type without no support at all is irresponsible on your part as the company.

Helpful. It’s not easy when you live paycheck to paycheck and it’s not easy looking for different ways to make sure you aren’t counting down to the final dime to get to your next. This app does help. Not just by helping you access your check early but, by having so many other options and advice. Different avenues to help you save and learn how to money manage. It’s filled with tools if you want more than just trying to make it to each paycheck. Small loans, big loans, credit building, debt consolidation and credit score info. It’s not there as a quick fix and to put you further in debt. As someone who grew up living paycheck to paycheck I know very little about how to build credit and properly manage money because it seems like the minute I get it well it’s gone. I’m not too proud to say that I’m not money savvy. Or that my family were not and are not credit building types. It was always. Survive and you’re okay. That doesn’t help you much. This app is helpful and very user friendly. I’m not on top of my game yet. But I feel like I can be eventually. And this app does help. So yes, I highly recommend.

Investigations, Apparently, Never End! Big Money, Lost/Stolen!!!. The people at Lincoln Savings Bank will know who this is, if they look in their records, but this is Mel, from Anchorage, Alaska, and there is more than $30,000 locked up by an investigation that begin many months ago, and yet, as Roar Money nears, and my account is closing on September 1, they have refused to tell me when I will have this money released to me, or, where it will go back to, if but to anyone but themselves at Money Lion! Who are these people? Nothing but a pack of thieves? Why don’t they tell me how I can get this money, or even if it’s going back to where it came from? And are they going to try and bill me for the $9000 plus that was used before they did so? It was a total mistake to ever have an account at this bank and Money Lion! I certainly will never do so again! This is to let all of you out there know, what a pack of thieves this bunch is, and they will do nothing to rectify any situation, no matter how many times you asked their support for any answers! Whether by phone, or the support site and getting a ticket, they do still refuse to give me an answer! I would say that some or more of you, can expect the same, and I would suggest finding a safer place to do business with!!!

MUST READ - SCAM. I had to put 5 stars otherwise this review would have been sent all the way to the bottom where no one looks. MONEYLION SELLS YOUR INFORMATION TO INDIA CALL CENTERS TO SCAM YOU WITH FAKE LOANS!!! I applied on their app and it sent me to a website called “loanup”, and I applied there again, and nothing was approved and the page was not visible. 4 mins later I get several calls and text messages from Indian people who are offering me loans with low interest and low monthly fees. Come to find out these are scamming Indian call centers that have been stealing from Americans for the last 8 years. I have proof also. I tried to talk to MoneyLion’s chat help and asked for a supervisor but they wouldn’t give me their email so I can complain, so this was the only way. Moneylions SELLS your information to Indian call centers just so they can scam you. The police said they can’t do anything about it, but they are going to put MoneyLion on a national database so they can research this. I have been using MoneyLion for instacash and the credit builder plus loans, and I’m appalled that they have sold my information to India. My social security, name, address, date of Birth….all sold to those scamming people. This is so bad. Please beware people.

Life Raft. I’ve read where some people say that they had a hard time getting set up with Money Lion but in my experience it was straight forward, and there weren’t a lot of hoops to jump through. I got my mom set up with them in just a couple of minutes and she hasn’t had any problems with them either. It wasn’t a whole lot that they had approved me for, but I was able to use their task & reward system to increase the amount. Like most of the lending apps if you directly deposit your paycheck with them they increase your limit even more. And you know what? With the smooth history that I e had with them and their other app features, I’m going to do the direct deposit with them. My bank doesn't give me cash advances when I need them. Also I like their tip system. They don’t charge interest on the loan they ask for a tip. They do cap you at $50 a transaction so you’ll have to tip again, but nobody’s making you tip. I leave what I think is fair for what I’m trying to take out. I know this must sound like a paid review but I chose to leave this review, they didn’t make me in order to continue to the app like some apps. Anyway, that’s my take.

Money Lion Forever. I love the app, all the educational info that is posted for users, the instacash and the shake n’bank features. This is my one and only bank and I love it and I’ll never go with another bank ever again. MoneyLion makes it fun and easy to keep track of everything and allows you to invest and check your credit. The. Best. Constructive criticism here: I wish the shake n’ bank would let you shake for the month instead of for each purchase. It’s a huge time waste to sit and click and go back and forth for each purchase. Also, just FYI, if MoneyLion is your only bank, and your direct deposit from work is deposited into your account each month, you will not have access to the the credit builder loan. I’ve contacted support and asked about this several times, but the only way it’s possible to get the loan is to change your bank direct deposit to a different bank and then connect that account to MoneyLion. (doing this will then disqualify you from getting instacash though, so pick your battle.) I also don’t want to switch my direct deposit to a different bank. 🤷🏽‍♀️

Great money maker/investment/credit builder. I took a chance with ml for the loan opportunity and I'm so glad I did. From the low interest rate on the loan I received, to the opportunity for financial growth by earning a dollar a day to build on my investment just for opening up the app and swiping, all the way to helping me build my credit I have to say the decision I made to take a chance was actually one of the best decisions I've made in regards to finances. I do however need to let it be known I am not so happy with my ml checking account, I opened the account because it said free checking account and over 55,000 free atm's but yet the first time I used my card to withdraw money out of an atm I was charged twice one charge was the typical $2 atm fee from the atm's financial institution but then I saw when I was looking at my ml checking account transactions that I was also charged $2.50 from ml as well on top of the $2 atm fee I had already paid. I should not have had to pay a fee to ml as well as pay one to the financial institution of the atm I withdrew from! Now I worry every time I need to make a purchase hesitating and debating on whether or not to use my ml card wondering if I'll be charged for doing so. That is something I should never have to worry about from my personal bank account/institution especially if you were told prior to opening it it's a free account.

Run Away. I have no idea how they have so many 5 star reviews... other than they must be somehow paying people to generate them. This company has the worst customer service I’ve ever experienced. I’ve called them over a dozen times to address issues with my account after countless emails fail to resolve anything. First of all, your emails will be replied to from a generic account so you literally can’t follow up with the same person. Also, no one has ever responded to my replies to a request for more info on an issue. So I will email about something, get a reply, then respond and literally no response thereafter. Every time. Also, calls to sales reps always seem to go well, but when they escalate you may or may not hear back from a manager. I was told that there was clearly no direct deposit pattern even though I have a direct deposit of $4200 every month on the last day of the month happen. How that isn’t clear I do not know. And that was a managers response. The poor people at the call center, good luck if you can find that phone number, are genuinely good people but given no power by a company that screws its customers. Their app is also an atrocious excuse to upsell you on their add partners. You can’t check your balance until you’ve clicked through a bunch of 3rd party offers. Again, run.

#1 Choice for America’a Most User Friendly Banking App!!!. This app will turn your average college dropout to a Financial Mogul with the heart of a L.I.O.N. This app literally surpasses CHIME and VARO and blows them out of the water… This app acts as a bank/broker/investor all in one!!! Short on gas?? Need a few extra dollars for your date to the movies??? You are in luck…🤑🤑 MONEYLION offers variety of banking options including-(InstaCash) the option to borrow money from the bank when short on cash… In addition the app has a great investment program both with Crypto and STOCK market 📈 📉💹!!! Also don’t forget the apps CREDIT builder program, MONEYLION gives each user $1000 credit who decided to link and set up a direct deposit through the bank… This app all in all, acts as not only your bank but essentially as a financial advisor, giving knowledgeable articles to read everyday about how to be a financial pillar in your community, and different ways to help generate income… it even goes as far as offering you a financial heart beat ❤️❤️.. This heart beat goes up on a 10 point based rating system fluctuating depending on the legitimacy and thoughtfulness of your financial actions. If you are trying to build your credit or want too learn more about what America is “built on” then this is for you!!! All in all, thanks to MONEYLION and the app’s guidance I have literally been able too enter the stairway to financial freedom 💸 🙏👌!!

Worst Loan EVER !!. They approve you for credit builder plus, but give you only a portion of that money and keep the rest in “reserve”. Once you pay the WHOLE $1000 plus interest THEN you can get what they’re holding from you. What they dont tell you is it takes 5 business days to get that money transferred after you pay off your loan which takes 5-7 business days to clear might i add before the loan is paid off. They hold your money for 2 weeks after paying off a loan. You email them and no one can give you a good answer. Then they charge the membership fee of $4.6 weekly if you have a loan out with them (its required). Ive never had such difficulties with a loan company actually giving me my money. I paid off my loan going on 2 weeks and i have yet to get the money i had in reserves myself. If you need a loan. Go somewhere else. Anywhere else. They couldnt possibly hit you with this many problems and fees. Update - Called to ask why i STILL dont have my money from my reserve that i paid my loan off 2 weeks ago. Their response was that cancelling my MoneyLion Plus ($4.60 weekly) slowed down the process and now its going to take ANOTHER 2-4 business days to trasnfer funds. Ive NEVER heard of a company coming up with so many excuses to hold on to your money. Once again DONT GET A LOAN FROM THEM!!!

Please avoid and get a traditional bank account. Most traditional banks offer cash advance as well as long as you receive consistent direct deposits… I have had my first ever dispute started with ML I reported an unauthorized charge mind you this bank account is suppose to be FDIC first lie… they are not here to help the consumer it’s strange that they can willingly give away 1000s in sweepstakes but god forbid anyone loses money from their fdic insured bank account they can’t help you… they lie I have proof after proof of their lies I had a agent try to alter and in a no refund policy that is not stated in their terms and conditions regarding instacash payments which I remind you customers have no obligation to pay… I have always paid my instacash payments back and after my money was stolen from my account I paid off my credit builder plus loan to get my money out the credit reserve just for ML to take it and not give it back even though there is no clause in the terms and conditions saying the payments are not refundable and to make matters worst after taking the money and not giving it back they reduce my instacash so that I really have no way to get it back and not once even after explaining the situation have they offered in anyway to help they seem to be one of the companies scared of the big apple and doesn’t care about their pay consumers

It’s really a 5 Star. I would have given MoneyLion a 5 star rating if it wasn’t for the verification system they have in place. But I can also blame them for the glitches because customer service seems to know what’s going on but doesn’t come right out to tell you, and that makes the verification go on for weeks. If some would have taken the time to explain I would have given 5 stars. After answering about 4 questions about myself which I answered CORRECTLY the computer told me I was wrong and I would get another try, the second time the same thing my answer were ALL CORRECT but there was no third try it told me I had to wait a week then reapply for the checking account which gives you a lot more options when it comes to borrowing money. Which in a sense is ur own money. But what gets me is why not just tell me I’m not eligible for the checking but I’m ok for the investment part which I really like and think it’s an Awesome way to save & invest at the same time. I wish I could get the checking account that would complete my portfolio! I still recommend investing it’s worth it, now and for the future!!! BeeMan

Poor transparency, poor customer service.. I enjoyed money lion for years, until one day out of no where they closed my account. I tried calling plenty of times, no one can tell me why it was closed, and they make it clear I am no longer eligible to open my account, and ALSO I am not eligible to get MY FUNDS back. I have never dealt with this sort of thing where a company, let alone a financial institution can just close an account without reason, and not allow you to get your funds. I feel robbed, and scammed. Worst case is, I also had loans with them, in which I had paid off and taken out again and again, to build credit. Now I am struggling to log in and or link any sort of account to pay those off. It’s horrible customer service on their part. And horrible transparency. Their customer service will try and push you away the moment you constituents asking questions about why they closed your account, and push you away when you ask why you can’t get your funds back. Not in a nice way either, they brush you off like it’s not a normal thing to ask for your own personal money back, and or A valid question like “why was my account closed”. Beware as this could happen to you, and they will not give you a reason, and they also will not allow you to have access to your funds.

Left me with no money 3 days before Christmas. I have had moneylion for years and been very happy with it. My instacash had increased to $780 which I always paid off early when used. All of a sudden 3 days before Christmas my instacash eligible amount decreased to $180! I had been depending of using a good portion of that for bills due to Christmas expenses. After three different calls and being told three different things I was finally told this morning it was because I had an EXTRA (yes extra) $100 deposited into my account December 1st. Even though my direct deposit was the same amount there is a glitch in the system it thinks your deposits are inconsistent..that makes you ineligible for full amount till the next payday January 28th in my case😭 The worst part is that apparently they have been aware of this glitch because it happened when some ppl received an extra govt payment and no one thought to warn customers! I can’t even begin to explain the financial hardship this has created for me. And the fact that there is nothing that can be done to fix it is unbelievable to me. Unless some miracle happens and the system “unglitches” itself I will be closing my account and moving my direct deposit before my next payday. I hate it when I have loved this account so much but I cannot risk another $600 system problem that takes over a month to fix

Bad. I’ve been with them for 6 months started off with 50 dollars then within the month 275 I was at that amount for about 5 months and today I went paid loan off even a day early 304 total for them to have drop me to 50 dollars .... so they claim they can’t see my paychecks it’s impossible you can’t they just deposit the same checks same amount same account ! This is crazy !!! Then the other rep said they r having technical problems so which one is it ?! I’m done with this app ! It’s ridiculous a loyal customer paid on time or ahead of time for them to pull this one right before Christmas at that ... you’ve just lost a good paying loyal customer... I’ve heard others say that if you don’t tip them they do this !!! Well I have tip you guys !!! I’m done with this app !!!! Good luck too everyone who try’s to use them !!!!! You’ll be happy like I was in the beginning till they start with this funny stuff ...!!!! Goodbye MoneyLion ! This app wouldn’t let me post this bad review!!! By the way the reps r clues !!!! Update horrible will ever use this useless app again they won’t even let me transfer money to my debit card but want me to withdraw more money ridiculous never again avoid this crap app it alone wants your money and the reps are rude and clueless never again I’ve been a loyal customer for a few years I’m done

I love MoneyLion😍. I absolutely love MoneyLion it is a legitimate resource for saving and a legitimate source for a loan!! I started using MoneyLion in May and have already been able to save almost 300$ now I know 300 doesn’t sound like much but considering the fact the my savings account would always show zero I count this as a win, also in addition to the investment account, I was able to get a 500 dollar loan the next business day with NO hassle, of course you need proof of income and ID but that’s pretty much all they asked for so as long as you have a legitimate bank account a source of income with direct deposit and A government issued ID you will get a loan!!! And they are easy to payback my loan only charges me about 19 dollars every payday now this app does cost 79 a month but 50 dollars of that automatically goes into your investment account so it’s your money it’s kind of like a forced savings which I don’t think is horrible, and you get one dollar everyday that you login so the app is really free if you are logical lol but other than that don’t be hesitant to give it a try!!! Good luck

Horrible customer service. Lower level agents are worthless, they can’t solve any legitimate issues. Request a supervisor to speak with, be ready to spend 4 hours on hold and not speak with one. Lower level agent will try to setup a callback from a supervisor which is worthless. They will set up a time frame of 24-48 hours for the supervisor to call you back, but the call will not come. After a couple of weeks of requesting to speak with a supervisor, you will finally talk to them and they can’t handle much either as far as legitimate issues goes. Then you request to speak with their superior to try and resolve ongoing issue. Takes another couple of weeks to get in touch with them. You discuss the issue with that person and they inform you they will do some research into my issue and get back in touch with me within a few days. A week or more goes by so you reach out to communicate with the customer advocate you thought was researching your issue to find out after another week or two of the same cycle of horrible customer service to realize that they haven’t done anything into trying to resolve your issue. You communicate with them the horrible customer you keep receiving and the hands of their lack of communication and she makes notes on the account to help alleviate the customer service experience and then you still keep having to deal the same horrible customer service experience

💰 A universe of opportunities: Payoneer

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

🧠 Join the movement! Experience the world's No.1 brain supplement

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

👉 Are you looking for an Adsense alternative advertising platform?

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Pay attention to the repayment amounts.. I just recently got a deduction of $154 for a $115 instacash. Add a $8 processing fee to that, and the deduction should have been $123. I decided to look at the deduction history. I used to leave tip, until they smacked on a large processing fee. Now, my tips are less. What I noticed is that on a couple of occasions they didn’t charge me as much as my instacash (2 times) and would add the leftover total to the next deduction. This is why a deduction of $154 happened… except that the leftover amount they did not deduct was not over $20. So, my last deduction should have been $143, not $154. I started to look down at all of my transactions, and noticed that they were deducting way more than what I agreed to (and yes I am taking into account the $8 processing fee and any tips I had previously left). It seems to me that they are leaving themselves an automatic $10 tip whether you agree to it or not. The last couple of times I did not agree to a tip, and when I did agree to a tip, it looks like they’re making it a bigger tip than what you agree to. Make sure to check your transactions, they’re scamming where they can.

App use to have a clear directive. I downloaded and took the loan before the update. The app use to force you to save and invest money by your pay period and also give your money back with daily logins. Now the app has transitioned over to a flat monthly fee. I feel scammed as now the app no longer invests the money. Zero fee checking doesn’t exist since I now have to pay a weekly fee? None of my money is invested anymore, and the 5.99% apr loan isn’t realistically 5.99 percent. At $20 a month that loan transitions to a ridiculous 60% apr loan. I used the app to slowly invest money and don’t appreciate the mid transition as I agreed to the loan on different terms. I don’t understand the point of the app anymore. The app doesn’t make it a priority to invest anymore. Now im paying a monthly fee to hold on to a credit building loan with a ridiculous payout from my pocket that I never agreed to when I first took the loan. I’ll end up paying a ridiculous amount of money for the rest of my loan because of this change with no benefit. I wish they’d bring back the forced auto save and get rid of the new membership fee. Why charge a membership fee to hold a loan and checking account that’s ‘fee free’ when in reality that $20 membership fee means a ridiculous $240 a year!!!!!

I regret the day I joined Moneylion. I've only been with moneylion for not even two months. The reason I joined was because the instacash sounded good at the time, not gonna lie. I've had a total of 3 misfortune incidents with this company holding MY MONEY! I paid for 50 dollars of gas at the pump, and due to their dumb "pre authorization " mess, They held a total of 100 dollars for 5 days. The very same thing happened at the laundry mat, i paid with their card and for every 5-6 bucks I used at a washer, Moneylion withheld an additional 10 dollars. So a washing trip that usually cost me 20 bucks total, ended up costing me 50 and an additional 5 days to get the withheld money back. Now, the newest issue is my direct deposit. The first two payroll deposits hit my account early as promised. However, this particular deposit has not his early and my employer verified with transaction number, time, and date that they sent it to Moneylion. Moneylion is holding my money, to gain capaital within their business. I always wait on hold for an hour to speak to a supervisor; but one never comes. I have filed a BBB complaint against the company and moving forward with my family attorney for holding my hard earned money!!! Do not give these scammers a chance!!!!

Shady “Tip” feature. Love the instant transfer. Very handy. But the fee is too high. 7.99 to transfer $100. And it only lets you do $100 at a time, so they can charge you more of those fees. Then ON TOP OF THAT, the tip pop ups are very annoying. When you do to get money, it will pop up a message that says “you forgot to tip last time” and will have a $6-10 tip already selected. Then when you hit no tip on that page, it is go to the next page where you confirm the money getting set, and even though you selected “no tip” in the first pop up, it will have $6-10 pre-selected again. You have to click on that and change to zero. Then when you hit confirm, it will display ANOTHER pop up to add a Tip. Please tell me how this is not a trick to squeeze a tip in without the consumer realizing. ESPECIALLY when you select “no tip” in the first pop up, but it still “pre selects” a $6-10 tip. Very trickery, and I don’t like businesses who try to rip off their customers. You can not sit there and tell me with a straight face, that THAT is a honest business practice, when you know dang well that it is designed intentionally like that to sneak a tip on there, and you know dang well this is the game plan at the round table at the corporate office.

Account Closed they have thousands of my $$$. I do not recommend this company. Currently it has been 8 business days - almost 2 weeks that my account has been closed by their error due to my direct deposit from my job triggering the account to be closed. I have over $3000 frozen in the account, have been able to pay rent and was unable to pay for our thanksgiving meal. My experience with them has been awful. I’ve called 5 times and emailed 3 providing all information they have asked for with no new information. I was my account would be open in 1-2 business days after sending in verification information. Ive heard no updates. Their retention team is not responsive and you will be left vulnerable. Their direct deposit does not enable you to get your check 2 days early. That’s a lie and it’s never happened. Please save yourself and do not use their direct deposit and do not use this as your main debit card. You could get stuck like me. They are good for getting you out of a bind with the roar money loans but not have me in a terrible bind financially. I’m posting this everywhere hoping I will finally get an update. For those in the same boat, I encourage you do the same.

Not what I thought this account was going to be overall. I moved from my regular bank to this account for the sole purpose of the small 500 dollar loan. I have tried to no end to get my secondary bank approved but MoneyLion will not approve my bank so I can get my loan processed. The feature for instacash is also a joke.. my payroll on most cases is over 700 dollars each time but the insta cash feature only allows 35 dollars.. I spent 3 days trying to find an actual customer service number to call and when I finally found one and got someone on the phone I was told unless I hold a bank account that they approve for three months minimum with a positive balance I cannot get money lion plus and get my loan . Even though it states online in their facts section that u just need to have MoneyLion plus and may have to wait up to 30 days before u can get your loan processed. Basically over all I am not impressed or happy at all , customer service is non exsistent, I’m constantly having to reset my account when I log into the app , can’t get my bank approved or get the loan even though my payroll gets direct into my money lion account... I am currently searching for a new bank

Horrible app and process. Compared to similar apps like Dave, Brigit, and Earnin this is a horrible app to use. Trying to get an advance would be easy if the app worked. There is an additional step to get an advance where you have to take a picture of a identity verifying document. My pictures were clear and easy to read but the app keep saying that it is blurry and can’t see the barcode on my license. It’s clearly visible. I am not able to complete the advance because of this. I think it’s a good idea even though i have already verified my phone number, email, and bank information. I just wished it worked. On top of that the app constantly freezes and times out when I tried to add bank info. Took me two days to complete account linking because of this and still can’t get advance due to verification software. Just go with an app without all this additional stuff and that just focuses on cash advance. The credit builder and investment tools are not necessary but they do make Moneylion more money so there’s that. Also, I can only open the app once without having to restart my phone to open it again because it hangs on the loading page.

Easy, Fast, and They Have Your Back. Although Money Lion isn’t supported with some other banking apps or income/tax apps, using it alone as a direct deposit account is so easy. It’s faster than any other account i’ve had when it comes to pay day. The InstaCash offer (quick, small, fast cash loan $10-$50+) is amazing, and never denies you. And as long as you pay back that InstaCash payment, you can get it again and again and again. Their debit card is accepted anywhere i’ve shopped (in-store and online, as well as Apple Pay compatible). It’s perfect for self employed folk who don’t always have a set day with an exact amount where funds will be deposited to you. As long as you do your part and have a bank account to link with clear income, Money Lion does more than I thought they would to support and teach. Oh and yeah, they help you build credit and offer an investment account! Love this App and will continue to use it for as long as I can.

Ripoff! Cannot get my monies released!!. I paid off my Money Lion credit builder plus loan weeks ago and they still have not released my $350 in reserve. They got all the monies but refuse to pay me. This has been going on for weeks and weeks. I can’t even get another loan if I wanted because the app doesn’t show it as paid in full. I had to call to verify the entire loan was paid but they have yet to mark it as such. Once they mark it paid, it’s supposed to release your monies in reserve. I have spoken with customer service along with messaging them via their chat, and they all tell me the same thing. There’s an issue on their end and the have escalated it for review but no one seems to be able to do anything else for me. They keep emailing me that they’re aware of the problem and to give it 3 business days for resolution. How many “3 business days” am I supposed to wait?!? Extremely frustrating!!! If I had know this would be such a problem, I would not have paid off the loan early! I would have just made my monthly payments and put the extra monies I had towards another bill. I think I may need to contact the BBB for help. It seems other people are having the same issue. Steer clear!!!!!

Good at first. It’s good borrowing and investing with money lion, but making a payment is so hard when the automatic ACH transfer doesn’t go through. I tried to change my account to pay it but it still does it on my old account and got charged a lot of overdraft fees. Now i have to pay a lot of fees. I wish they make options where you can pay from your debit card so it’s faster. And they won’t let you pay a different amount if it’s not in full amount, it’s either you pay the monthly or pay in full. Can’t customize how much you want to pay in between the minimum and the full amount. I can’t also use my investment money to pay off my loan even if the numbers are obviously going to work out. This app is good, but in my situation, it’s not working out. I’m going to work on paying this off so i can cancel and move on with my life. I usually don’t leave comments like this but i don’t really like how the payment rules works. I’d rather save up in the future and invest by myself. Still, Thank you for making this app and helping people!

Just OK... Ok at first I was so excited for this because I was instantly approved for “insta cash” after connecting my bank account I get direct deposit into. That’s great but the fees make it almost not worth it! I needed the cash at the time so I did it but I felt like I was in a never ending loop of having to pay it and borrow right back because I couldn’t afford the fees on top of paying it back. Then I got credit builder loan THE WORST DECISION i made. They only give you $100 up front and the other $1,000 is “secured” until you pay it off. If your late by only a few days they immediately report it to the credit bureaus and my score is hurting now!! I’m so upset all in all it’s just really not worth it to me! It’s easy to use and they do connect you with lots of ways to potentially get you some money. Also you have to open a “roar money checking account” in order to really use any of the features… it’s good if your really in need of a little extra cash and can afford to pay the expensive fees. But I’m just not sure how much longer I’ll really use it….

Absolutely quintessential with one minor problem. This is by far the best money management app and do not take my four out of five star review as a sign that there is any detriment or defect on the platform that should deter you from using it because anybody who is not interested in this platform is clearly fiscally irresponsible and needs to get their priorities in order. MoneyLion help transition me from the mid-20s hipster to the early 30s or rather late 20s soon to be 30 adult by Teaching me how money management is a crucial aspect of life something that my educators in all my years of learning in my post graduate degree never thought would be important for me to know. Either that or they didn’t care. How unprofessional & foolish of them. The only reason why I didn’t give this app a five star review was because It’s not quite there yet meaning it has certain flaws such as subpar customer service & support. Their team is rude, unprofessional and sometimes inadequate. Other than that this program has been a lifesaver and I am grateful for it.

Completely Useless and a waste of time. I regret not being able to utilize the products and services money lion claims to offer; because for some reason they can’t verify my identity. Even though I provided forms of identification to them as extra proof. I also informed them that I had a legal name change which could have been the possible issue but they should still be able to verify me with the ssn and dob I gave them. I spoke to customer service and was literally told by a woman named Jennifer that she apologizes but there is nothing that can be done to fix the issue ever. Very unacceptable answer since no attempt was made to resolve the simple identity verification that most other reputable institutions such as banks are able to easily verify with the information I gave. Overall from what I’ve experienced; their technical system is clearly messed up or perhaps it has a bit to do with human error but something is obviously wrong with no intentions of them fixing it. I asked them to close my account since they couldn’t help me further. I hope they kept their word or I may have to submit a BBB complaint.

Unsatisfied. I have been a moneylion plus member for almost 2 years I’ve received multiple $500 loans and now I’ve reach the point of a $1000 credit builder loan. Now that I am trying to apply it’s stating an error message “bank connection not supported” or something like that statement. They need to be able to verify my income and bank transaction which they were able to do for the previous loans I have taken out through them and now all of a sudden my bank isn’t connected. I called several time yesterday I was hung up on by one rep. And the other 2 reps were acting as if they couldn’t hear me but I had great service and I could hear them clearly. The last person I spoke to tried to be of more help and stated she would put in a “ticket” to the technical support team to see if this issue can be resolved. If in fact it is not resolved I will be liquidating my investment and canceling my membership. This is absolutely ridiculous and due to COVID-19 I am in need of the loan I am eligible for and now after paying for these services for 2 years I’m unable to receive the funds due to a banking glitch in their system. I am unhappy with the service and also the customer service reps are truly unprofessional and unsympathetic.

Do not waste your time. MoneyLion will not even let me sign up. I am an working, life-long American citizen who is being told that MoneyLion cannot very my information after entering my name, address, date of birth, and social security number that I have had my entire life. I have never ran into such an issue with a REPUTABLE bank or financial institution and now this application has my information. And as we’ve all read on other reviews, their customer service is non-existent. The application states I can re-attempt to sign up in seven more days. Why would I do that? Your application tried twice to verify my information, so you want me to wait around a week so you can screw it all up again? Sorry, not interacted. You’ve lost what would have been a paying customer. Oh, and I’m sure there will be some generic developer response about how the applicant has done this for my security or protection. What a joke! You’ve wasted my time in order to protect me from myself? Of corse there is no option to provide your driver’a license or passport in order to verify your identity with a human being and at this point, considering the other reviews I’ve read, who would want to!?

Love The Service App Needss Work. Specifically when I attempt to make an investment I get an error message saying that I can’t do that and when I go to more options it gives me a sorry message and I have to close and open the app. In addition customer support is saddening. I made three calls for the same issue the first call I was told to go online for support which I did. After following the directions given I received an email saying call back to get better help with resolution (keep in mind this email gave me special number saying I’d receive faster service). When I called the number this time, like the previous call that I made , I waited well over 25 minutes. When I finally got to customer service a rep hung up on me; I believe this because there was a long pause I heard noise in the background then the call ended. Finally after waiting a few days I call again with the same issue and I was told that I simply have to keep attempting to open account until it goes into manual review and someone will contact me

Horrible Service and No Communication. I had my account for 3yrs and I am closing it because I was told I no longer have access to instacash. Apparently, my old MoneyLion account was closed due to a negative balance, but the company was switching over from MoneyLion to roar money which is the reason I believed it was closed. I never received any notification of this negative balance of $12 until a year later when I called to inquire why my instacash limit stayed at $0 after I paid back the previous one. I offered to pay the $12 and was told I don’t have to worry about paying it because I’m no longer eligible for instacash. I received no notice of any negative balance for an entire year, and no communication was made regarding the new decision to base instacash payments on prior MoneyLion account activity. Had I know any of this, I could have paid the $12. I’m not sure how a charge was even made on an account that should have been closed due to the switch over. Had I received notice I would have never used the instacash last week, and I would have received a full paycheck now I’m faced with a possible repossession of my car because I used this feature thinking I could re-use it this week. So this is how customers of 3yrs get treated!

Whatever happened to truth in advertising. I begin my MoneyLion membership last year. I missed a payment so they passed my money line plus membership which meant I was not going to receive the one dollar a day no matter how much I logged in. I understood that. Sent a payment which was withdrawn from my account on February 27. It took them until March 7 to post it. March 15 I should’ve been able to start getting my one dollar a day for logging in. I have logged in every day since March 15 and only received one dollar. I contacted customer service which is a big joke. Supervisors lie. Oh it’s being escalated. Email them only to find out there is an open ticket so wait 3 to 5 business days. I have been calling every Monday sense March 11 and still no resolution. What makes them think I’m supposed to pay $79 a month and they get to keep $29 of my money? It May not seem like much but that’s 353 A year which I could definitely find a better use for blowing. Don’t waste your time. Yes the loan came in handy when I needed it but if you’re looking for a good customer service and for them to uphold what they advertise it is not going to happen

Real sht works No Lie. I found MoneyLion online on Google signed up and after submitting my information I was redirected to some lending pages I was unsure able I answered some questions I already answered then completely exited out revisited the MoneyLion website upon login I was prompted to download the MoneyLion app after downloading I searched for the $250 I saw instant I selected it signed into my Chime through Plaid and selected $25 I seen available saying instant I was able to add my debit card linked to my chime which allowed me to instantly receive the $25 via direct deposit my chime bank with an small $4.99 fee the payback amount is reasonable very good app recently because its my birthday I was given a $25 extra boost app is great so far i plan on staying and utilizing this while it last my mom on the other hand had issues with her bank accounts but she is still dedicated on joining MoneyLion thanks

5STARS TO MAKE YOU LOOK!. They pull you in by saying if you pay your advances before the due dates you get these boosts… Well I’ve ONLY been allotted $25 advances and was told from the beginning that if I paid 3 INSTACASH Payments on time that I would get the $50 boost. Well it took 5 Payments (ONTIME) to GET!! Then they lure you in with a email saying if you pay 2 $50 Instacash payments on time you get a $50 boost-yeah right I’ve paid on time and never received a extra $50.. So I contacted Customer service to explain the issue and was told that I had to send screenshots of the emails to prove (o wait like I was lying) which I DID! ONLY TO BE TOLD THAT THOSE ARE OLD GENERATED EMAILS!!!! And MoneyLion doesn’t give $50 BOOSTS! But I when I said I am going to send the live chat thread and emails to Apple, MoneyLion etc the Agent disconnected the Chat. Again after I sent every screenshot including my account proving I paid all my loans ON TIME!!! What a JOKE!!!

Avoid-Trap: Awful Site, Poor App, Dysfunctional Product. The service sounds good, until you realize the website is years later still half baked. Contradicting itself, the app is worse. The website doesn’t actually let you make any changes, and points to the app, but the app doesn’t work for those functions because it has so many bugs. Unless you want your credit history ruined, avoid these guys. I continued to show payments were made and apparently there was some other area that had to be paid, but that wasn’t available to see due to limitations of the app and website at the time. So instead of reaching out, ML just reports it as non payment to my credit report-even though payments were made. I had to dispute remarks and won in my favor for some, as they continued to fail in the department of account management. Really awful when payments are ignored and they mark as unpaid. If you enjoy wasting time, adding frustration to your life, this is the service for you. Concept is great. Execution is a failure. I submitted a transfer to withdrawal from ML and escape these awful services. What do they do? Mark it as deposit. Reporting it as fraud on my end.

Horrible Customer Service!!. Please save yourself the headache, don’t bank with Money Lion. I honestly wish I could give them negative stars. I have had this account for a few months now. At first everything was great, I set up direct deposit and was able receive instcash. My account and debit card has been locked for 4 days now. No notification, text message, phone call, or email was sent to me to let me know this was taking place (my card kept declining, I have over $1,000 in my account). After finally being able to speak to a customer service representative (I was on hold for 20 minutes), I was told my address needed to be verified and I had to send bank statements with my address on it. I have sent over the documents and have not received any update. I called earlier today and was told my account was unlocked, it’s not. I currently have over $1,000 my account that I have no access to and don’t know when I will be able to access it. Can’t even pay my bills. There are support forms which you can fill out online, but no one responds. When you do get a chance to finally speak to a customer service representative they don’t even try to fix the issue.

Horrible Customer Service. I’ve been using this app for about a year and a half now. I’ve been happy with it and I’ve been frustrated as hell with it. The worse aspect is their non-existent customer service. If you manage to actually wait through the hold time you get an individual that has absolutely no authority or in some instances no idea what you are talking about. Expect to be asked to have an “expert” call you back. Don’t get me started on Instacash. If you are approved for 120 dollars you can only take 50 at at time so you pay transaction fees, tips, same day deposit fees for each one. So if you want the 120 dollars in your account ASAP you have to pay 3.99 transaction fee for each transaction. One for 50, transaction fee. Another for 50, a transaction fee. The remaining 20, a transaction fee. So that’s 12 dollars in fees plus the tips they try to shame you into giving. Those tips come out immediately and are not included in what you are told you pay back on your next payday. BEWARE: If you choose to give say a 2 dollar tip on their begging screen it defaults to a 5 dollar tip on the confirmation screen. Ridiculous. The 500 loan part is legit but buyer beware on servicing it and being fee’d to death.

1 STAR. I am so disappointed in MoneyLion, on the a- it will not let me make changes on my investments. MoneyLion is very So at clearing money in money out of my checking about, it will not let me makes transfers when I am very much allowed, then they tell you to contact customer service…which is a complete JOKE, they hang up on you, do not call back as promised, after having the runaround with then on several occasions I asked to speak with the manager, while waiting for him the disconnected me again only for me to keep calling them until I threatened to contact upper management. When I did speak to a supervisor he said he could not help me that (I) have to take care of it online, which is actually pretty funny because when I try to fix the problem IT TELLS ME TO CONTACT CUSTOMER SUPPORT… Thankfully I am in the process of going back to my original back, one that isn’t run like back in the 80’s I’m shutting this one down before they decide to not give me my money. Which by the way I have contacted a lawyer so no worries there

So angry with them!. I had no problems with these people for a few months. Then when I decided to pay off my loan in full. I get hell for it! I called multiple times and three different people told me 3 different things! And none helped me! I paid my loan off and now it says I have past due payments and I can’t use the instacash or get another loan! My app says I have past due payments but I don’t have anything showing that tells me I can pay any remaining balance or what I’m behind! So how the hell am I suppose to fix the problem if no one is helping me pay off any remaining balance or fix any of my issues. I’m literally stuck! And your still taking monthly membership payments out of my bank account and I can’t even use any of the offering things on the app anymore! My instacash is frozen and my loan is saying it’s paid off but I’m behind apparently? You guys have done nothing to help me in this situation. You took the money from my bank account and there’s proof! But the website/app doesn’t work properly to show anything the right way! I also put in a complaint with the BBB just now as well. I’m done letting this situation go. I want all my money back or I wnat my membership working properly giving me all my access back and my loan showing it’s paid off fully!

Don’t use. I’m not one for doing reviews but this is just out of hand. I used money lion for a while when I truly needed it, and the app is just like any other ones, conditional with what you could get and how, etc. Eventually my situation is solved and I decide to delete my account following the steps and guidelines, however to this day I keep receiving promotional emails (quite often which is very annoying), and the emails contain some of my information that shows that my account still active. I would hit unsubscribe multiple times until I realized that doesn’t work and they don’t care, I spoke with the team through chat and through the phone they have on their site, over five times I was told my account would be deleted and I would not receive any emails anymore, which obviously was not true and to this day they still are harassing me with their stupid emails. Staff of course irresponsive and when actually able to be connected they’re simply rude. I don’t know if I need to take legal action at this point, this is simply ridiculous. LEAVE ME ALONE!

MoneyLion is nice, but is getting worse. I use MoneyLion as my primary bank account, mostly because of the perks. However, I’m starting to rethink my decision. MoneyLion just ended their cash back program where you can select a cash back option. For example, cash back on food & restaurant or things like gas. This was a perk I loved. Another issue that I have is the check cashing option. MoneyLion uses an external source to handle checks - indigo. Indigo is an app that anyone can use separately from MoneyLion. There really is no incentive to use it within MoneyLion except for the reason that it has your account information already stored. Indigo charges a large fee to cash your check and get an instant transfer. I understand a fee is necessary, but it’s usually a large percentage. If you opt to not do the instant transfer it takes them 10 days… TEN DAYS to deposit the check into your account. That’s absurd in my opinion. I can go to a physical bank and cash a check and have it in my account in moments.. for free.

Great concept. Terribly applied.. The idea behind MoneyLion is amazing! A financial app that encourages healthy money management and keeps all your finances in one place! The way it is applied is horrible! The customer service is nonexistent. The finances never update so you’re stuck thinking you have a few hundred dollars but in reality you only have $10 because all your bills came due and MoneyLion never sent a notification or anything and when you open the app it still says you have a few hundred dollars. It’s nearly impossible to contact customer service and when you finally figure out how to get a human being they don’t even speak English and they have no idea what you are talking about because they don’t even use their own app! Edit: The linked accounts finally updated over a week later but I still haven’t been able to contact a customer service representative that actually knew anything about MoneyLion! It takes well over an hour just to get a human and then they have no idea what they are supposed to do to help.

Waste of time Waste of money.. This app is ridiculous. Membership is $20 a month and you get access to what? A $500 Loan that you pay off in a year and cash advances that they expect you to tip on even though you already paying monthly? Let’s say a payment doesn’t go through on your loan (oh btw those come out every two weeks) then when they take it out again that payment doesn’t go back to the missed payment that gets counted for the next payment so you can make on time payments every two weeks for 20 weeks, miss that 11th payment for whatever reason then make another 5 on time payments, they are going to say oh you are 2 months late. Not enough benefits for what they charge. Fees for absolutely everything (need that $50 advance? Well that’s going to cost an additional $5 to have it transferred to your bank account immediately plus that $5 tip they suggest, you get $50 and then you pay back $60.) oh and customer service..... more like read this FAQ cause if you call us that’s what we’re going to reread to you. The free checking.... that are far better free checking account (Chime will give you $50 for your first direct deposit of $250+). The investing......Joke, plus it’s nearly impossibly to withdraw.... get Robinhood or acorns for that. Get anything besides this app.

MoneyLion has me excited about saving!!. So glad that I found MoneyLion! This app finally has me excited about saving. The MoneyLion Plus program automatically invests money for you each month and offers opportunities to earn “cash back” just for logging into the app everyday. The money is deducted from your funding source based on your pay period, these smaller reoccurring amounts make saving way less daunting. MoneyLion Plus also offers low interest rate loans with easy approval when you need funds without having to withdraw from your investment savings account. The loan payments are reasonable and are deducted automatically in occurrence with your pay day. In addition, they also offer a reward program that allows you to earn points that can be redeemed for gift cards for doing things as simple as completing your profile or enrolling in their free credit monitoring program. The app is beautifully designed and easy to use, and customer support is responsive and helpful in regards to any issues. My financial future looks bright thanks to MoneyLion!! 🦁

Steer clear unless you’re in the upper echelons of society. Currently on hold for an hour and 5 minutes, attempting to close out a debt that is now accruing 5.99% interest DAILY. If your financial picture is perfect, MoneyLion can work for you. If you’re a member of the working class and fall behind, they will give you the run around when attempting to resolve issues. They don’t call back when you put your number in the list for a representative to call you back. After 30 minutes you are given the false option to continue waiting after they attempt to force you to sign up to be called back. I hit the option to continue waiting and was routed to debit card activation (???). The system then hung up on me after giving me no options to continue waiting. From the beginning my call WAS routed to loan resolution. Unfortunately I can’t just pay in the app because it doesn’t reflect the balance of what I actually owe, so I have to sit around waiting to get on with my life. Other reviews seem to reflect this experience of getting the run around when attempting to do anything with MoneyLion. Know exactly what you’re getting into and hope nothing unexpected happens to you.

Worth it if you really need the loan. Did the credit builder plus loan twice after paying. Off the $500 loan it took two weeks to get funds from the reserve account. Everytime after once Being on hold for 30-40 minutes. Told the same thing that it was just process on that day. Recently just paid off $1000 credit plus loan now shows i owe two missed payments made two weeks ago from my account and by card. Errors all i get when i try to submit payment using my cards on file. Saying to contact my bank. What they dont tell is the loan isnt the full amount. Lucky to get at $175 then you paying them payments. Once paid the full loan amount you get reserve funds credit to your account. Basically I apply for $1000 and get $175 and the $825 will get once the full $1000 is paid plus APR fees and membership fees. Contact support takes for every by phone. And thru emails after a day your ticket request is canceled or closed. Only report on my credit shows every time they didnt take a payment from the account on file. Shows as missed payments on credit reports. Leaving more negative feed back and yet to see anything showing i paid them off.

Fabulous investment account!. As a “loan app” this is not ideal. If you need a quick $500, it will probably be pretty hard to invest $79 per month. I have absolutely been there financially, and people need to understand that this is first and foremost an investment app, Not an easy loan opportunity. Just like with any investment account, once you put your money in, it will take some time to get it back out, because your investments need to be sold on the market. Not a great way to save money if you think you will need immediate access to that money. I haven’t personally use the checking and loan features, but it’s really nice to know they’re there, and they are a step above the other options out there. Like I said, this is primarily an investment account, as if you go pro, you will be spending $79 per month on investments. Make sure you check the app every single day! The “fee” is easy to recoup by checking the app every day, and sometimes you even end up ahead if you were diligent (31 days in a month X $1/day - $29 fee = $2 ahead!).

Customer service and the pay dates are a joke.. I have been on the phone for the past hour. I talked to 5 different ppl. 4 hung up on me as I am trying to resolve an issue that was made by their mistake. The app gave me a wrong pay date which was suppose to be August 27th but instead gave me August 11th. I called them to have the representative I talked to, to switch the date to the correct date that I was given thinking I would have been able to pay by the original date I was given but was sadly laid off from my job. Tried calling again to speak to a supervisor to extend the date and am told they can’t extend it due to extending it once before when I never asked for my date to be extended it was suppose to be switched to the correct date. Called again after being hung up on yet again to speak with the manager but was given the same excuse in regards to the pay date as well as that a manager would call me back within 24 hours. 24 hours wouldn’t have done me any good. This company needs to get it together. In situations like this especially when it’s an error on their end there should be a way to solve an issue like this to help out a customer.

Fraudulent activity. Unfortunately, my account was hacked and I was out $590. Someone gained access to my account and added their bank card. They requested a money transfer to their account and payed it back immediately with my bank card. They were able to do this 3 times in a row and drained my bank account while the money went into theirs.. when I called to have my account immediately canceled or at least frozen due to this activity, they were not helpful. I was transferred multiple times and because I was unable to reset MY PERSONAL EMAIL’S password, they could not stop or cancel my account, leaving it open. How this activity was not able to be stopped immediately through this company to avoid further fraud was extremely frustrating. I went to my bank in the morning and froze my bank card AND my checking account since Moneylion had access to both. I was forced to get a new checking account and debit card. My claim is still pending through my bank, but I would not recommend this app due to my personal experience. The stress and inconvenience of this incident has been disappointing and I do not want that for anyone else.

I used to be happy with them. I was very happy with money lion when I first started with the app. I grew my investment account to almost 500 dollars (awesome!) got a 500 loan that WAS NEVER LATE until the last three months of my loan I switched banks . I tried to switch in the app numerous times and tried to call. It wasn’t until they tried to send my account to collections that I finally could get someone on the phone. They ended up using my Investment money to pay the remaining Loan balance off. Which was fine but what really annoys me is that I tried to use my correct bank info to make this not even get this far and I got penalized because I couldn’t reach someone until it was to late. I figure I’ll give money lion another chance because that was the only real issue I had. Well now I can’t get another loan because of “poor performance” with money lion something I had no control over. I really had enjoyed investing and the loan service but now I wouldn't even recommend the app to anyone because money lion showed me they couldn’t rectify this situation that I literally could not control due to poor customer service

Use a different app. 10/10 recommend using another app if possible. Twice they lowered my barrowable amount. Both times saying it didn’t recognize my direct deposit. When nothing on my end had changed, at all. The first time they apologized and had me unlink then re link my account. Great. Thanks. Things happened. Then it happens again. This time they state that it was lowered due to a deposit from Venmo into my account. What? So you lowered my balance because of too much money deposited into my account? How does that even begin to make sense, also that’s not the reason I was given initially, which was that it didn’t recognize my direct deposit, which mind you never changed; for almost a year it hadn’t changed. But all of sudden they didn’t recognize it? And then was told by customer service it was due to too many deposits into my account? So I buy a coworker food and they repay me via Venmo and that causes this app to take my barrowable amount from $500 to $60. Make it make sense please. This app is ridiculous and honestly more of a hassle than it is worth. I definitely 100% recommend Earnin, or Dave. Which I’ve NEVER had an issue with. Unlike momeylion.

Borderline fraud. Joined for credit builder loan. Adds a 20$ monthly fee to “qualify” for service and doesn’t let you even see terms of loan before charging your account 20$. Called in and they actually refused to issue refund just 10 minutes after going with service. Money is not an issue, I can pay 20$ a month. However the loans terms are so expensive it only makes sense for someone with little to no credit history and couldn’t qualify for anything else. Other services will charge the 20$ a month, report a higher balance loan that’s better for your credit, and not have you commit to an unnecessary loan. Loan terms are 775$ withheld from you until pay off (Money they can keep if you don’t make payments) and 225$ paid to you upfront. 20$ service fee, and about 96$ a month payments on the loan for 12 months. If they had been upfront about terms instead of REQUIRING full bank info, social, and a 20$ a month commitment to even SEE the loan terms, I wouldn’t have left this review. Not to mention they refused my refund request which any reputable subscription service would offer. Would 1000% recommend not to support a company that walks the line of fraud like this.

Great for new investors. I’ve been using the app for about 3 months now and I love it. This is a great tool for those of us that are either irresponsible with our money or have a hard time saving. I make sure to log in everyday so I’m essentially not losing any money and I have my investments set at moderate and I’ve gained 3% profit so far. Granted that is not a lot of money but over time with the more I put into it that will grow. I didn’t really need the loan but I took it anyway just to try it out and help build my credit a little. My credit score has gone up quite a bit actually since I started using money lion, 51 points to be exact. I have an allotment from my paycheck set to transfer into this account which is my spending money in order to better track my spending habits and hopefully help me create better habits. When I saw that I was paying almost $30 a month in fees I was blown away, I could have been banking that money and I was just throwing it away. I highly recommend this to anyway who needs financial assistance.

Closed account after letting me make a deposit. I am beyond angry!!!!! I transferred money into my roar money account this morning. This afternoon I went and saw an email AFTER I had done this that my account had been closed for unusual activity!!!! I was unaware that using your account and card was unusual activity. I called the number the email instructed me to to review the activity and verify it and they couldn’t give me ANY information!!! Not one piece!! Just said I had to email resolution support and send in a photo ID, a piece of mail with my name and address on it and why it shouldn’t have been closed. There is no number for them just an email. And then in 5-7 business days I should have an answer if I can get access back into my account. Well thank you!!! I am supposed to be buying a car tomorrow and the money that is in my account was being put into the down payment I need. So I’m screwed now. I will be short that money and won’t be able to buy my car. What unusual activity??? I used an ATM, gas at speedway and transferred money from my job into the account. I have NEVER been more angry with a company. Someone needs to look into this and fix this ASAP!!! J.King

Good intention but a hot mess.. I was in a bind in regards to my finances and decided that MoneyLion was the outlet for a short-term resolution. As a FINRA licensed representative it was already a catastrophe when they “require” you to invest a portion of your money in their brokerage options. Later I decided to pay a lump-sum amount towards the loan that was never applied. I was then reported delinquent to the credit bureau when I continuously made on time payments. I was promised every time that the issue was resolved when it wasn’t. I finally decided it was time to pay the loan off in full and close the account after the unfortunate reports to Transunion. The money was never taken to payoff the loan, Which then resulted in me calling them. I was then told that due to their new ACH system That my payment would not be cleared and that I had to make a payment through my debit card. This would have not been an issue if it was relayed to that there was en error instead of waiting several days. I finally decided to close my account and liquidate everything. This app is a very short term resolution. Make sure to read all the fine print and expect to continuously have to call in and speak with representatives because there’s a mistake every other week.

App crashes or freezes a lot. So i download the app last year sometime and never really used. So I deleted the app. I decided to give it another try I have reinstalled the app and I have been trying to link my bank account for days I started out using the app it would work it would freeze. Then I use my mobile browser and the app would freeze again and say that my bank was being connected and would take a few minutes but it never left off the screen ever. I contact support they told me to use google chrome because it was more stable for it so I tried it and just like my safari browser it did the exact same thing. Then support told me to try using the app again so I went back to the app and tried linking my bank after trying a million times yesterday now I get an error message saying that my bank cannot be connected at this time and to try another bank this has become so frustrating. I have reach out to support chat and they are unavailable and that I needed to call again to get support. So I can really use all the function of the app because of internal issue with the app when I can get things moving I will give an updated review !

Instacash and loan payments. I have been using this app for almost a yr maybe a little longer. While it has helped me with situations it’s recently also badly affected my financial situation. Since November the instacash feature has been working on and off. My loan repeatedly says it’s past due, when I contact customer service they tell me that my payment was rejected but they are supposedly trying to submit payments outside of my payment schedule. Not only that, I no longer have the option to make payments out of my debit card which I have always done. I used the instacash feature and while I plan to take money out for the holidays my account again is telling me I missed my payment. I have now contacted customer service 2-3 times and never get and answer that helps. I wish they would fix whatever it’s causing this, I always try to make all my payments on time, doesn’t make sense that they would try to pull payments a day before the payment was schedule which freezes all the benefits I pay extra to have.

Highly recommend. I started using MoneyLion this past year when I got a job that does direct deposit. (My previous job was a mom and pop restaurant) what made me start using this bank was the instacash option they have. Basically it’s an advancement that will come out of your next check. You do have to pay a fee for using the service but I think that’s fair as they need to make money as well. Just be aware that you will need to have the direct deposit active and going into the account for a month or so I believe. You can unlock up to $250 a pay depending on how you pay back the most previous advance. They also these “boosts” which is where they will give you an extra amount on certain things. For example they gave $25 extra for valentines. They also offer a credit builder loan up to $1000 for anyone needing to repair their credit or build it. Those payments are automatically deducted from your deposit. I think this is an amazing bank. Highly recommend.

Updated: Hate the new plus membership. Dropped from 3 to 1 stars. Everything was already “just okay” and now I can’t earn my membership fee back as cash back anymore. Doesn’t link to my preferred bank, now it’s not going to let me earn back my fees and has given no indication of what “lions share payments” will be when I already distrust them. I don’t even need the loans or the credit monitoring I was just making it a nifty little habit to invest a dollar a day. Do I am going to close my account and keep up the habit of investing a dollar a day in Aspiration’s redwood fund. Previous review: Everything is just okay. Moneylion is a good way to build some minor investments and build good habits over time by checking your info daily. And I stash some money in the checking account here and there. I already have online checking savings and investment accounts through Aspiration and it will not link to my bank so only my husband’s account info is imported so nothing is really accurate about my financial heartbeat. I suspect this is possibly because Aspiration is a competitor, and this suspicion is the main reason I haven’t set up a direct deposit with this account. It makes me not fully trust them.

The worst app. I have had it for weeks and first off they don’t make it easy to find support I searched for hours trying to figure out how to contact them. Next they automatically signed my up for their prime membership and I was like okay I will try it. I can’t upload a photo, I can’t invest more money, it’s information it provides it highly in accurate, it told me I spent over a thousand on gasoline when I spend 40 a month. And even worse once I got ahold of them after being on hold for 30 minutes they just told me to wait and it would go through once my first membership fee went through. So I waited and still nothing, I can not do anything on the app, and I called back again hold for 20 minutes this time, and the person who answered was entirely incompetent, he couldn’t answer or help with any of my questions and just said to wait again. Do not waste your time or money on this app you will regret it. After reviewing the comments all of the negative responses are responded with template responses that essentially just add their number and tell you to call them like everyone including myself already did. This is obviously a scam STAY AWAY.

Caution Monthly Fee. I took out the credit builder loan June of 2019. So far I’ve been paying on time. Have yet to receive a score boost to any of my credit unions. Let’s address the monthly fee at $20 a month and a year to pay back the loan, you’ll be paying almost $240 in fees. You’ll be paying back $740 from a principal of $500!! That sounds a lot like interest to me and is a bit ridiculous. I’m waiting to see if my payments will be added to my credit report. So far I’ve only just be alerted that it hit my credit report in the beginning of August even though I’ve had it since June. This alert was to make it known that the installment loan was added to my account, not that I’ve made on-time payments. Please know that you will be paying $20 a month so each time the payment is retrieved twice a month you’ll also be paying $9. The delivery of the loan was speedy and painless. $500 for someone with a credit score like mine is a tremendous help, I must admit. But please only use this if you really need it. I’m thinking about giving self-lender a try.

Moneylion Membership. After carefully reviewing, and downloading the moneylion app, it has come to my attention that money lion will still charge you for the membership fees, even if the original bank account you linked up to money lion is no longer active. I have been having problems with this app for months, just dragging my credit score down. My original score was excellent, and now it has dropped to being fair.. it’s all because of the way moneylion handles its payments. It’s hard to get in contact with this company, and even harder trying to pay them back. Do yourself a favor and save yourself the troubles. They offer you a $500 loan, and the membership is supposed to help you with your credit, yet it’s very difficult to continue to make payments. The app won’t even allow me to take out my old bank account information, and everytime I log into the app, it will tell me how my account is currently suspended, yet I still have access to the app. I’m very confused, and I do not want to be apart of money lion anymore.

Poor customer service. Had Money Lion for two years, always made my payments on time, I had changed banks. Updated all my Information through the Money Lion website. Then the payments stopped going through my new bank account, my membership payments and my loan payments, when I tried to pay through the phone I was on hold for more than an hour on multiple occasions, when I try to pay through the app it says pending for about a week and never processes I’ve tried to reach out to money lion for months and can never get in touch with anyone to resolve the issue. Now my credit took a major hit because money lion is reporting that I’m not making payments, when in all reality they are not excepting any of my payments, through the app I’m not neglecting the terms of my loan nor my membership fees, it simply does not process. Now when I go to the app there aren’t any options to pay off the rest of my loan, it says payments was fulfilled in July when I was supposed to complete the payments in December. I want Money Lion to resolve this issue I don’t think I deserve the major credit hit because of money lions app not processing my payments and that there is no customer service rep to help me resolve this issue. They need to do something to fix this.

Thieves. I downloaded this app and joined MoneyLion plus due to a friend telling me about the app. This is definitely one of the worst things I could have ever did. Not only is it hard to get in contact with customer service due to the new phone prompts, their app has too many issues and they never report your on time payments to the 3 major credit bureaus like they claim to do. Every time I log into the app it says my payment failed and asks me to resubmit the payment, but I’ll see the payment pending in my bank account already so how could it have failed especially with there being more than enough money available in my account? I joined in October and it is now January and only one payment has been reported since, but they claim to report every 30 days! This app is a rip off. I’m fine with you taking $20 every pay period for the loan payment but why are you taking $10 every pay period for the membership as well? I thought it was $10/mo not every 2 weeks which would really make the membership 20/mo so in total you’re taking $60/mo from me. I’m about to go ahead and just pay this loan off in full because it’s definitely NOT worth the headache! If I could give 0 stars I would because that’s what they deserve!

Please wait! MoneyLion: Go-to Money App app comments loading...

MoneyLion: Go-to Money App 7.93.1 Tips, Tricks, Cheats and Rules

What do you think of the MoneyLion: Go-to Money App app? Can you share your complaints, experiences, or thoughts about the application with MoneyLion and other users?

moneylion: go-to money app iphone images 1
moneylion: go-to money app iphone images 2
moneylion: go-to money app iphone images 3
moneylion: go-to money app iphone images 4
moneylion: go-to money app ipad images 1
moneylion: go-to money app ipad images 2
moneylion: go-to money app ipad images 3
moneylion: go-to money app ipad images 4

MoneyLion: Go-to Money App 7.93.1 Apps Screenshots & Images

MoneyLion: Go-to Money App iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 17+ years and older
Current Version 7.93.1
Play Store com.MoneyLion.MoneyLion
Compatibility iOS 12.4 or later

MoneyLion: Go-to Money App (Versiyon 7.93.1) Install & Download

The application MoneyLion: Go-to Money App was published in the category Finance on 17 December 2015, Thursday and was developed by MoneyLion [Developer ID: 1064677081]. This program file size is 231.44 MB. This app has been rated by 113,323 users and has a rating of 4.6 out of 5. MoneyLion: Go-to Money App - Finance app posted on 01 February 2024, Thursday current version is 7.93.1 and works well on iOS 12.4 and higher versions. Google Play ID: com.MoneyLion.MoneyLion. Languages supported by the app:

EN Download & Install Now!
Other Apps from MoneyLion Developer
App Name Score Comments Price
MoneyLion: Go-to Money App App Customer Service, Editor Notes:

BIG news! We’re all abuzz with the launch of MoneyLion WOW, our powerful membership for all things money. Learn more about our MoneyLion WOW membership and its exclusive benefits in the app. We’ve also squashed some bugs and made performance improvements to keep the app running smoothly.

Best Free Finance Apps List
App Name Released
Discover Mobile 17 November 2009
Crypto.com Buy BTC, ETH 31 August 2017
SoFi - Banking and Investing 10 April 2017
Western Union Send Money Now 09 May 2011
DasherDirect By Payfare 12 October 2020

Find on this site the customer service details of MoneyLion: Go-to Money App. Besides contact details, the page also offers a brief overview of the digital toy company.

Best Paid Finance Apps List
App Name Released
US Debt Clock .org 22 October 2014
Loan Calculator Pro 11 February 2009
Debt 2 Income Calculator 15 July 2022
Simple Budget Envelopes 02 February 2018
Military Retirement 25 September 2012

Discover how specific cryptocurrencies work — and get a bit of each crypto to try out for yourself. Coinbase is the easiest place to buy and sell cryptocurrency. Sign up and get started today.

Top Free App List
App Name Released
Duolingo - Language Lessons 13 November 2012
TikTok 02 April 2014
ChatGPT 18 May 2023
Instagram 06 October 2010
Google Maps 12 December 2012

Looking for comprehensive training in Google Analytics 4? We've compiled the top paid and free GA4 courses available in 2024.

Top Paid App List
App Name Released
Bloons TD 6 14 June 2018
True Skate 18 October 2012
Ultimate Custom Night 28 April 2020
Poppy Playtime Chapter 2 15 August 2022
Papers, Please 12 December 2014

Each capsule is packed with pure, high-potency nootropic nutrients. No pointless additives. Just 100% natural brainpower. Third-party tested and validated by the Clean Label Project.