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Jillian1406 - This app is about to be your new best friend
This app is a LIFESAVER! Not only can you find the nearest parking locations, but you can pay from your phone too. This thing has saved me numerous times when I am in a rush. And it will help you find your car too! What more could you ask for?
Kirby.lyndi - They will steal your money and still give you a ticket
This company is the worst company I have every worked with. While on a weekend trip to nashville we parked in a premiere parking lot, used this app to park in the lot, per the instructions with all of the correct information. When we went to leave, there was a boot on the car, so we called the help number. The man who came to take the boot off the car had put the boot on the car a few hours previously despite the fact that the app still said we had over an hour left. The man tried to tell us he couldn’t see our payment go through and looked at my phone and tried to say it was the wrong app before admitting that he was actually in the wrong. He apologized for treating us so poorly and took the boot off the car and said he’d take care of reversing the ticket, but didn’t. We received a ticket in the mail for over $80 after already spending $40 to park there. This company is dishonest, hires dishonest people, and will do anything to screw you over. Save yourself the $ you’d spend on parking and just pay for the ticket because otherwise you’ll be paying for both.
Irnsis - Terrible business, terrible people
Your locations outside the gulch in Nashville only had 1 rate, 20$ for parking until midnight. The parking lot is immediately outside restaurants and take up valuable space downtown. Not offering 2 hour parking is highway robbery, and forcing people to pay 20$ minimum when they are already going out to eat is a disgusting practice. The owners if these lots should be ashamed of themselves. I drove to 2 different locations (both lots max had 2 cars parked out of 60+ spaces) and both only offered the same rates. Terrible business, terrible people.
DownTown Employee - Paying cash
I attempted to pay cash for parking, and the machine wouldn’t take my money, I was super agg, such an inconvenience when I didn’t have the money on my card but only cash, pleas fix
Frank 9262 - WARNING: DO NOT USE
I paid through the app for 6 hours and came back 30 minutes to find a ticket. This company is very disorganized and you will get a ticket if you pay online. Apparently they have a contractor that writes up tickets and has no way of checking if you pay online. What makes things worse is that after you have a ticket they are able to tow your car. I tried calling this company and no one answers. Like I said DO NOT USE THIS COMPANY, very disorganized.
SMencher - Great locations and easy use of app
WOW! I wish everyone had an app so easy to use. It really helped me when my meeting ran late I just logged in and added time. So easy.
Long-time user 1 - Easy to use
Super easy app to use. Faster than standing in line for a ticket
ME12753 - You may still be ticketed after paying through the app
The payments will sometimes fail to process without notification, and you’ll get ticketed as a result. Prepare to waste a few hours in dispute resolution once you go down that route. Not surprising to see a crappy company with crappy tech...
gus2468! - Good information
Very helpful and easy to use. Really helped in getting around Nashville for out of towner.
ashlyn1922 - Awesome!
Such a great app that you will actually use! Very user friendly and such a convenient tool.
ANGEL37PSG - Easy To Use. Shady in Practice.
$20 regardless of when you park. Doesn't allow you to continue your parking time ahead of time. Forced to renew at midnight. Yea you can find your car and pay thru the app easily and if you are gonna use it one or twice it's great but long stays in the city are a pain.
DUWE - Great Parking App
This is helpful when I am looking for parking in the area for a great rate!
hodgepodge6 - Bad practice
I’m at a show, having paid and put in my cell phone. They text me and no way to extend time, so had to buy almost twice the price to make sure we weren’t towed or ticketed. I’ve parked multiple times in premier over the years, this was very frustrating...
Niecey____ - Downloaded Speed
The download speed of the app is absolutely horrible. It takes over 10 minutes for the app to download. The parking attendant confirmed that is the usual speed of the app to download. This app could definitely use some improvements.
Calgoldenbears - Zero Stars....total Rip Off
I found the app very confusing. Doesn't allow a user to choose the end of the parking session. Consequently, you have to renew your parking session every 24 hours and when it ends at mid night.
Avoid this company at all costs!!!!
shah DJ s - Horrid app
The app itself will close out during use. It won’t let me change my payment. It’s horrible to maneuver around in the app itself. The reason I will get a parking ticket is because this app is so horribly created.
stlparker - Huh
Signing up for an account did not work right! Put all your information in and there is no button for “continue” or “sign up” that is always there - it’s only there in certain situations.
Dave_Anderson9 - Pretty good app
It's nice that a parking company has an app. I'd rather pay through an app then leave a meeting to feed a machine.
GeneM68 - I think I Just Got Ripped Off
The app did not permit me to change my duration. Admittedly, in a hurry. Ultimately, after fiddling with the app for 10-mins I succumbed and paid the $10 for 4 hours. Got to be kidding me. Ugh. Merry Christmas!!! G. Mattingly
CodFan206 - Please Fix Duration Bug
Please fix this so that the duration can be changed. It doesn’t allow you to pick any other than max time.
msd06 - Stop with the pop ups
So long as apps use pop ups to ask me to rate the app, I’ll rate the app 1 star and leave a review as such. Don’t download this app if you find pop ups annoying.
hottytoddy29 - Modern convenience
Love this app.
kbp55 - Duration
I was unable
To Change duration....Max only option
Neiceegrl - Too difficult to use
Literally got boot put on car while in lot trying to sign in to account
Capone1971 - Minimum?????
Let me choose less than 5 hours!!!!
Dmeteng - Pricey
Extremely pricey. The city should regulate the cost.
mk11977 - Completely Ridiculous
They charge a fee to use the app... so you pay more to use the app then you do at the parking meter, rendering the app useless.
mr robert 1962 - Mr Robert
Very easy to use for frequent downtown parking
Tim Ishii - Great for those of us in wheelchairs!
Solecize - Extortion level prices
It’s a park yourself lot with valet prices. Other reviews above one star have got to be paid bots.
elhagemeyer - $0.75 Transaction Fee
They charge you to use the app instead of the kiosk. What a racket.
nash0000034 - Gross company
Greed is what drives these guys. Makes Nashville a worse city.
Jimsdogisscooter - It’s getting pricey to park in Nashville.
It’s getting pricey to park in Nashville.
Josephs512 - Premier Parking
The rates there are really good. Actually I do believe they are the best parking company in Downtown Austin, Texas.
cj5615 - Avoid Premier Parking
Paid $24.75 to park for 2hrs using the app. Got back with 25 minutes left on the app and found a $60 ticket. Disputed the ticket with Premier Parking, giving them screenshots of the app, credit card statement of the payment, and their own email receipt of the transaction. After wasting time in dispute I still have no resolution.
FabNFifty - Deceptive
I understand how my rate jump from 5.75 to 11.75 within seconds. As long as I was sitting in my car and soon as I get out of my car the rate changes to 11.75. I feel that is a deceptive practice for company. I pray I never have to use them again. THE WORST!
emb301 - Pretty much useless for hotel guests
To use the app you must already know:
1. The zone number. Some of the parking locations, like the one I wanted to use in downtown Nashville, are id'd by name, not zone number.
2. The length of time you are allowed to park in that specific location. A 5-8 hour limit won't work for overnight guests or multiple days.
The customer service person stated they have over 25000 lots, which further justifies the need for lot specific information, information that you may not be able to find until you pull up to the kiosk. This app makes Cash or cc or parking in the middle of the street and getting towed more convenient.
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Glenn Ashley Pinto
@MikeGor66085604 @HojbjergGuard @hussain431546a1 @WelBeast Mourinho won the 2014/2015 premier league by parking the bus the entire season, you don't who you're talking about lmfao.
"On Adamson BBQ parking tickets: Premier Ford says "he can't get angry at any car owner, they're hurting right now and struggling to find a parking spot.""
Premier Parking was recently recognized by @hellogoodseeker as the top Culture Strong and Story-Rich Employer in Nashville! As a company that prides itself on its people, we are humbled to be recognized alongside many great local organizations!