IPSY: Personalized Beauty App Reviews

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It's awesome for new makeup lovers. I've recently just started to get in to makeup, though going in to stores like Ulta and Sephora have always been overwhelming and expensive if you don't know what you are doing. I like Ipsy because it's affordable, fun, and helpful; for just ten dollars a month, every moth they send a themed makeup bag that is different each time with five different items included in it. Typically it's all sample sizes but on occasion they will send full sized product, like this month I got both a full liquid eyeliner pencil and a large matte lipstick which are also really good quality. They carry huge name brands that you'd find in Sephora and Ulta so you're not paying for drugstore makeup, they also give you a detailed multiple choice quiz about the styles and products you like/want to try. When it came to color options I selected "adventurous" since I am the type of person who just wears the same look every time and I wanted to break out of my shell and do more wild cute looks, so far I haven't been disappointed with the colors they've sent me with them being outside my comfort zone. Tl;dr : I'm really happy my co-worker suggested this to me and it's very exciting to see what surprises they have in store each month.

A year with Ipsy. I have been a subscriber for a little over a year and have loved it! They definitely customize products you receive in your bag. I receive stuff for hair, facials, cleansing, nail polish and simpler make up. I have signed on a few other people who are more makeup savvy and see that they receive more makeup stuff and we are both happy with our products. With that being said, lately, it seems like the items that are redeemable are not being updated as often so I find myself loosing points instead of redeeming them. I don’t want to use 600 points on something I won’t use, so I lose 25-50 points. It doesn’t seem like much unless the next time, something I really want is on there and I’m short those 25-50 points... Also, I usually love their bags and they help me keep all my stuff organized but it seems like less effort has been made to create them lately as well. They seem more simple, just different colors. I know it’s his year has been hard on everyone, even big companies, so hopefully the new year will bring a fresh start. I look forward to continuing my subscription with Ipsy 💖

Fun products. Good deal. Helpful customer service!. I’ve had an Ipsy subscription for over a year now. One month, my shiny pink envelope arrived empty with a note from the USPS about it being damaged in transit. *sob* I emailed Ipsy right away (super easy from the app BTW) and sent a photo of the package w note. They sent me a replacement bag right away, even though it was NOT THEIR FAULT! And it arrived in just a few days so I didn’t have to wait too long for something I look forward to every month. The $10 a month is SO worth it! Most of the makeup I wear is now from my “glam bags”. The “samples” last 10+ uses each. Some I’ve used 20 or 30 times and I still have product. Masks are the exception - you can usually only get 2-3 uses out of those. Bags are super cute at least 75% of the time. And when I don’t love them, I can always pass them on to my kids or niece or friends. They’ve been the bandaid for my bag addition for awhile, and my wallet thanks me for it. And I love the opportunity to buy a few extra samples or full size products when my budget allows.

Okay but could be better. I have had Ipsy for at least 3 months now and I could list a lot to improve. For some people, they love the products they get, but me? Not so much. I get a few I like but the little 3.50 packs you can buy are worth it more to me. Like I just got a little sample of tarte clay foundation and a whole elf putty primer that’s usually 10 dollars for that price. The stuff I get sometimes is really small to where I get maybe a use or two out of it and that’s it. Which is fine, but when almost all of my bag is that, it’s an issue. The refreshments that would come with the bag made it worth it. A full thing of makeup wipes and hand cream made up for it. But what really irks me is HOW LONG IT TAKES TO GET TO ME. Yesterday, my app (it has a little scroll option with dates and what happens when like when it arrives, when the review period ends, next choice, etc) said it was the 26th when it was the 30th. And now my June bag says it won’t arrive until at very least the 10th of June. For those who don’t know, you review your products on the 20th. The latest it could get here is the 30th. This is super inconvenient. The only things that make this subscription worth it for me is the option to buy two items at an extremely discounted price, the refreshments that come in the bag, and the occasional really good product I love. I also wish we had the option to shop the items we got in our bag on the app with larger sizes.

App is manipulative & company lied re: shipment problems. I switched to Ipsy from Birchbox, and was initially happy, but I’ve come to feel extremely dissatisfied with their shady practices. This app is nearly impossible to navigate when it comes to understanding where you stand with a monthly shipment or a membership- every link is a deceptive attempt to redirect you to continue paying, when you may be trying to do the opposite. That’s an even bigger issue because that was not my experience with my previous subscription services. It’s manipulative and sketchy at best. The app also kicks me out of whatever podcast or music I’m listening to if I open it, which I have to assume means they’re nefariously using my microphone. Outside of the app itself, after weeks of being unable to ascertain the status of a subscription I paid for, the company told me they shipped my August ‘22 bag (on 8/31!!!). Over a week later, I received a notice that I would not actually be getting an August bag at all— which is it? I don’t even care about the refund at this point, I’m just taking my business to a company that can be straightforward about whatever issues it’s dealing with, and designs a UI that allows customers to easily deal with account questions and issues. Anyone receiving a “shipment notification” in 8/22 was obviously lied to by the company, and when it comes to paying for this kind of stuff, I have zero tolerance for that.

Super fun!!. I love make-up!! The coolest part is that you can set up your account for what kind of make-up you’re interested in the most, that way you’re never disappointed with what they send you. I’ve loved everything I’ve received from Ipsy. If you download the Ipsy app then you will see what they will be sending out to you. You can also buy add-ons that are priced really cheap. I started out getting the cheapest bag and now I’ve upgraded to the deluxe. I’m excited to see what full-size products I will get next month. You can’t beat spending $25 a month and also get free shipping for the name brand full size products they’re sending you! I was tried of spending over $100 on make-up at high end make-up stores and then getting tired of the product. With Ipsy I get to try out so many products and it makes it super fun with the variety that they send you that you never thought you would like and you end up loving it. Also, if you love the product they send you then you can go on Ipsy and get that product at a discounted price!! Try it out!! It’s so fun!! You won’t be disappointed!!

🖤. I’ve been using Ipsy so since last year, so I didn’t have to deal with a wait list. I’ve always been either super happy with my products or a little upset, but I feel like if you review them honestly they do try to make the bags better. It’s not like they pick through each persons profile to find the perfect product, it’s all the computer so when you review and make your profile, it really matters. At first I only got it for skincare products, but I recently changed my profile to try more makeup and got some foundation so I’m really excited to try that. Also, some of the stuff they put in these bags are so worth it. I got this gold flake eye shadow and I loved it so much and I looked it up and for the size I got it was $22. Sadly, I recently dropped that eye shadow on my bathroom floor, so the floor is gold and beautiful now like my eyes should’ve been. Just one great product is worth it and I personally have had great luck. Anyways, I love Ipsy, I recommend it to my friends and anyone also who it’s even thinking about trying it, it’s great even if you want to try it for just a month or two.

So awesome!. At first I was hesitant about getting this but now I am so glad that I did! The products they send are high quality, name brand makeup and skin products that you see in the high end makeup stores. They also send makeup brushes, face masks, nail polish and more!! And they aren’t always sample sizes, sometimes they are full sized palettes and lip sticks etc. plus you get a cute little bag...all for $10!! It’s such a good deal! And if I ever get anything I don’t think I’m gonna use I just give it to one of my friends or she trades me something she got in her Ipsy bag! The more you review the products the more their team knows what you like and every Ipsy bag after that will have more and more products that they know you are going to like. AND when you review the products you get points and cash back so if there is a product that you absolutely have to have again, you can buy it on their app with the points that you’ve acquired from rating your products. So fun and worth the price of 2 coffees. I would highly recommend! Keep up the good work Ipsy ❤️

Love Ipsy & its add-ones!. I’d say Ipsy was an amazingly inexpensive yet lavish monthly treat, except I have the tendency to get add-ons every month, and those $3 treats add up. So not as inexpensive as it could be. But for this month’s add-on I got a full-size Sunday Riley bottle of Good Genes for $18!!! Since they retail for around $110, that one add-on deal paid for almost a year of my wonderful $10 monthly Ipsy bags! And so far almost all 5 products have been winners, and I adore the bags! Ipsy really seems to pay attention to my profile and the things I love (eyeliner! eyeshadow!)The few misses have more to do with fragrances because I’m allergic to everything and I’m as pale as death, so a “universal” blush that would work on women with complexions from ivory to ebony are too dark for me. Or trendy purple nail polish is just too young for me. But I love sharing the one or two things that don’t work (unopened, of course) with my younger and/or less corpse bride looking colleagues, so it’s still a win-win. I’d switch to the Glam bag plus but then I’d spend too much each month on fun make up. Last thing, I used to get the competitor (rhymes with Church Fox) but Ipsy is a much better deal.

Best quality for the best price. I’ve been an Ipsy customer since September 2019. At first I started out with the standard Glam Bag but after noticing the high quality products, I immediately changed my subscription to Glam Bag Plus the following month and I’ve been soooo happy with it! I love being able to edit my beauty preferences so I can try out new products and tools. I cancelled my Birchbox subscription for this instead. Ipsy,unlike other monthly beauty boxes, really gets to know you through your beauty preferences and product ratings! Since upgrading, I’ve received high quality brush sets, full sized skincare products, and full-sized makeup that probably would’ve cost me hundreds of dollars at a time! I’ve found some amazing staples to add to my beauty regimen, and love trying out high end products before spending $$$ on something that doesn’t work for me. I just signed up for the Glam Bag Ultimate and can’t wait for my May shipment! I trust that Ipsy has my back when it comes to delivering products unique to my preferences. Don’t waste your money on anything else. If you don’t know, now you know, Ipsy!

Great Concept, Could Use UX Fixes. Ipsy is great! I LOVE getting samples of beauty products I’ve never heard of before. The prices are reasonable and the products are very cool. I do have some huge issues with this app, however, and I find it to be lacking in the User Experience and Interface department. First, there’s no back arrow. I am constantly having to find where I left off or what page I was just on. Second, there is no way to fix/ change past reviews. I find I’ve changed opinion on some as I continue to use the product. Third, there is no way to favorite/ categorize the products you really liked. This idea may help boost sales, since consumers will have all their favorite beauty products that they’ve used and had success with saved in one app where they can buy them too. I’d like to be able to remember what products I loved in order to buy in the future. With all this being said, I would like to thank you for the great experience I had with customer service. I emailed them with an issue and not only were they quick to fix the problem, but they were super nice and efficient. In all I am happy with the idea but frustrated sometimes while using the app. Pros outweigh the cons in my opinion so I’m remaining loyal to Ipsy!

You definitely get more than your $ worth. Great for makeup lovers.. Started off with the Glam bag which is $12 for 5 sample size products (sometimes u may get a full size makeup brush or something full size but rare). I upgraded to the Glam Bag Plus which is $25 for 5 full sized products. They JUST changed up starting Aug 1st and Glam Bag Plus members get to select 3 items and 2 are chosen by Ipsy. The way selection work is there’s basically 3 rounds or choice groups. You have about 4-5 choices to pick from in each round/group and select ONE item from each group/round. You cannot select multiple products from the same group. After selecting then your bag is ready. I like being able to choose 3 items now definitely makes the Glam Bag Plus hands down the best option because it’s more personalized than ever. The only downside I have with Ipsy is I want brow products and for some reason (even though it’s in my beauty preferences as often which is the highest) I never get offered any brow products despite them being available for the months products. Bummer. That’s why I take off a star because I’ve been a member for 4-6 months and have received no brow products still.

Love receiving new beauty products every month!. I am completely obsessed with all beauty and skincare related things! The fact that you can receive FIVE brand new full sized makeup or self care products each month for only $30 is absolutely insane! You’re also aloud to choose 3/5 products out of a selection of products they allow you to choose from that you’ll receive in your glam bag plus so it’s not a completely random assortment, and I believe you can choose 1-2 products in the sample sized Glam Bag. I have been subscribed to the Glam Bag Plus for about 5 months now and I have loved every second of it. I recently subscribed to receive Februarys Glam Bag X with Bailey Sarian and I am beyond excited for that. Ipsy also allows subscribers to purchase lots of products at a discounted rate, the products do change almost daily but there are some amazing deals! Through Ipsy you can also add on products to your monthly glam bag or glam bag plus subscription at their discounted product rates and those items will ship with your Glam Bag (I added on a $25 bundle of like 6 skincare items such as the Tatcha dewy skin cream and a Kate Somerville goat milk cleanser). My only complaint with Ipsy would be that it can take a while to ship to you especially if you have any monthly add ons.

Great for makeup noobs. TLDR if you’re new to makeup and not sure where to start, start with Ipsy. Save money while you figure out what works for you. I’ve never used makeup. Maybe once or twice in my life before but it always ended up terrible because I just never knew what was for my face. Plus even though all of my makeup was from the drugstore, it was super expensive to just try and try until I found something that worked for me (which I never did) Ipsy was great at solving these problems. It’s super affordable, I get to try a bunch of brands and a bunch of products, and you can say how comfortable with makeup you are so they send you stuff based on you comfort level and product preference (IE I’ve never gotten Liquid Eyeliner from them, thank God) plus the quiz was great. Every product I got I can say I enjoyed using. Nothing was really wasted because it was all tailored to my preferences. Plus the section where you can just buy products straight from them at an insanely cheap price is a huge plus too has saved me money on stuff I was going to buy anyways like a makeup bag or reusable face wipes. Plus it’s soooo easy to skip a bag or add on to it. 11/10 highly recommend

Beyond disappointed. Having worked in customer service most of my life in have never seen a worse set up. I signed up in April so excited to get to try new products and experiment with new looks. I didn’t receive my bag and I was a little frustrated but I know that with the world the way it is right now companies are kinda at a loss because no one can rely on delivery companies. But I reached out and was sent a replacement and I received it but then my May bag was out side of the window. So I let them know about the May bag and was sent a replacement. I canceled my subscription and the app tells me I have nothing left on my account. I verified with customer service that I would no longer be getting anything from them because I’m just done at this point. And then received my June bag. My May bag was sent but never moved so when it fell out of the 15 business days I reached out again and they sent another. Fast forward, it’s now August 2 I still do not have my May bag AND I was charged for July and August and customer service is insisting that they can’t do a refund but they can assure me that I will not be charged anymore. I was assured I would not be charged as of June 11 when I was told that I no longer had any subscriptions associated with my account. This is honestly ridiculous and so gross. Do better. And stop using the state of the world as an excuse for your companies failures. Just fess up and fix it. Sincerely Laura G

Love ipsy so much! Have a few tips about the app. I love ipsy! The products, the customer service, and having an app to play with is awesome! I really enjoy being able to see what I’m going to get and I LOVE being able to choose a product each month! Being able to participate in the products I’ll be getting while still having the element of surprise is wonderful! I also like that we can update beauty preferences at anytime if we have changes in products we are/aren’t interested in getting! I love everything about the way ipsy works! The only complaint I have is not having a back arrow on the app whenever I’m looking at the products I received or when looking at products I want to buy; instead I have to go to the bottom of the screen and click on one of the icons to go back and it takes me to the home screen instead of just back a page. I know this is something minor but it is frustrating when I have to start over again each time I want to look at different products! This is just a suggestion of course, but I think all ipsy users will love it!!! If you are contemplating wether or not to get ipsy JUST DO IT, ITS SO WORTH IT!

My Ipsy subscription. I was aware of Ipsy for years and finally decided to give them a try myself. I am a very a happy customer if you love skincare and makeup you will too ! They give you a chance to try great products in small or full trail sizes you’ll even find some things you never heard of and fall in love with them as I have. They have things like add on’s and flash sales which if you haven’t received something you wanted to try in your glam bag you can order them there which is a wonderful thing. Customer service is a little not so great so beware of that ! Try not to need their help and you will be happy with their subscription also there is no number for you to call only email and or social media like Facebook, Instagram etc. The only reason they didn’t receive a full 5 stars is their little issue with their customer service . Customer service to me is very important and with there not being a number to call when and if you need something it definitely knocks off points and for some reason customer service can’t assist you with everything so that too is a little strange and not so great about Ipsy other than that I like them!

Great especially if you don’t know what to buy. I really like ipsy because you get sample size of really great products and especially if you don’t do your make up all the time. If you don’t want to buy large expensive portions of things you get to try products and a lot of things go bad before I even get a chance to finish them. I also don’t always know what to buy and I forget that I need things so it’s already in the house so I don’t have to run out last minute and try to buy something. They send really high-quality top-of-the-line stuff too and I love that you can customize it to your preferences and your skin shading haircolor and all that good stuff. You could also cancel anytime if you decide that it’s not for you but honestly it’s the price of two Starbucks coffees a month and I get make up skin care and hair care samples that are actually pretty large considering. I highly recommend it to people who don’t use a lot of make up and don’t go out that often because that will be enough to last for you. I also recommend it to people who love to buy make up because you can try something and then by the full-size products at a discount if you do decide that you like it.. it’s in all around waiting for me.

Not really a fan…. Honestly i used to like ipsy a lot. I’ve only had this subscription for 4 months yet there’s so many problems i can list. First of all, shipping takes FOREVER, you forget that you even had a subscription. And they send you products you’ve never heard of. When you take the quiz, you get really excited because they make it seem like you’re actually going to get these awesome products! They even made you choose your favorite company’s such as maybelline, MAC, glossier, loreal, etc. INSTEAD, they give you products you’ve never heard of before! I gave it not 2, but FOUR try’s and haven’t gotten any products i’m familiar with. Also, they never said you were going to get samples. i had to learn the hard way when it came through the mail. Two of the products were so tiny, it looked like a barbie toy. I’m not satisfied because they give you items that you said you would rarely use. Also, sometimes they charge you 14 dollars instead of 13 , and they won’t answer the emails to tell you why! It also feels like they’re constantly trying to take money from you. If you cancel they’ll tell you how sad they are to see you go and you’ll get a free gift if you join again. Sounds like a manipulative relationship to me! I’m tired of getting emails to promote their products and make you spend more money then you already have! I don’t like leavjng bad reviews, but there’s so many bad things about ipsy i’m a little disappointed.

Love this App. Only one complaint. Ipsy is great. I get amazing, high quality products at unbelievably low prices. My little bag is like a Christmas gift to myself every month. Then there’s the add-ons and flash sales that are epic, and which I often use for gift buying, or to buy myself extra goodies that are too good to pass up. The only complaint I have is that they send me certain things too frequently. I purchased an add-on beauty brush set, and the next month I got a similar one as part of my bag. Last month they sent me a brow pen, and it wasn’t my color. Thankfully, they caught their mistake and gave me points to use. My mother used my link to join Ipsy, and I never received the points for it, but the points are minimal so it wasn’t a big deal. Anyhow, Ipsy is fun, and I tell all my gal pals to give it a try. I’ve received so many compliments on my skin since I started using Ipsy, and I’m sure it’s because I’m using high quality products that I otherwise would never have been able to afford. Before Ipsy I’d have never had a $100 face cream on my bathroom counter. Now that I can get them for drug store prices, my counter looks a little more like a Kardashians. Fun!

Fun treat each month for my sweet kiddo!. They have just about had it with the little makeup bags that come each time but I just smile and tuck them away for future use; they’re all so cute! I see fantastic stuff come across their vanity each month and I’m pleased to say that my expectations have been exceeded several times. They don’t mind sharing their favorites with me (I’m hooked on sampling new products!) I just love knowing that my baby has access to higher-end cosmetics; with so many great mascaras, they will honestly say that they now have more than enough! 😍I want them to have the very best of everything and this subscription makes it possible to have a little of everything because the trial sizes make it affordable, we’re offered a customizable variety of skincare, makeup, and other fun things, and they don’t have a chance to get bored! The subscription is definitely worth the money and makes the perfect gift for family, friends, or even the neighbor down the street!

Please read this. Their app could use some work because it does glitch sometimes. But besides that, I just love Ipsy so much. It’s only $10 and you get a cute bag and 5 products. People complain that it’s mostly sample sized products, but come on, you are paying $10! The samples are not like samples you’d get from Sephora where it’s one time use. These are deluxe samples that actually last a while and are easy to pack for travel. Every now and again, you get a full sized product that is in my opinion, a bonus. If you ever have a problem with the colors they send you, just write that in a review and they will send you different ones next time. Also, when you review, you get points. And after you collect enough points, you can use them to get extra products in your next bag. If you feel you want to take a break, you can put it on vacation mode and skip a couple of months. Or adjust bag frequency to where you can skip every other month. There are a lot of perks. I love Ipsy. Give them a chance!

Closer to a Scam than Glam. I really loved IPSY when I started about a year ago. However, I noticed they choose to omit information to get people to purchase promos, add-on or extra items, such as advertising that if I sign up a friend then I will get this eyeshadow kit and points. However, when the eyeshadow kit never arrived, I was told that the points were all I would get and that I could use those points to get an eyeshadow kit... eventually. After I saved up enough points to do it. I asked why the eyeshadow kit was advertised as part of the promo (the entire promo image was the eyeshadow kit) and the customer service person basically just said nothing. Things like this have continued to happen. For instance, I used points to purchase items that never arrive, promos continue to be extremely deceiving. I had to stop my sub for a few months when the pandemic first started. There was a promo in my email every week that said I would get an item for returning. When I finally did return, not putting much stock in the promos at this point, I was led along this whole restarting process to believe I would get this item until the very last minute when they casually mention I will get the item if I return to my sub AND sign up a friend. Like, out of nowhere they add this caveat. Yeaaaaah. Feeling a little more scam then glam.

Love the app but some things need changed. I love this app and company so much! I’ve been subscribed for years and love all the new changes. I’m not crazy how the app is set up though. If you want to look at the description of a product in your glam bag there’s no X at the top to X out of it. You have to completely start over to get to your bag. If I click on an item to look at it I can’t easily get out of it like you can when you look at add-ons. Slightly frustrating. If I want to look at what was offered in bags for that month instead of being able to look at the description of the product and then look at another I have to restart. Go back to the glam bag page scroll down find the link again and then find where I was at. Which I know it’s not that big of a deal but it would be super cool if it were easily accessible in the future somehow. Other than that that’s the only thing I can think of. I’ve never gotten the same thing twice and I love the options I get for add-ons and the new improvements to other glam bag features.

Don’t sit on the fence. Yep. That was me. Sitting on the should I check it out to try some new products...yes...no.. fence. The turning point for me is I’m a huge Bailey Sarian fan and she has mentioned a time or three, about working with IPSY and in fact because of this, I love when she showcases the monthly bag products and how to use the bag goodies. That was the nudge I needed to sign up and give it a shot. You get to try new products that may be just the item you need and it doesn’t break the bank for this opportunity. It’s a huge advantage that she is a professional makeup artist. She inspires me to step outta my neutral, two shade color choices. Since I’m new to anything more than just basic foundation and eye application, this contouring business, different eyeshadow looks, tips and tricks she shares, makes applying makeup fun and not so scary. As she says. “It’s just makeup... it washes off.” So folks, so far I’m loving the intros to new brands and products. I’m looking forward to discovering items that have been on my wish list without having to spend full price for things that just don’t work. I suggest you try it out as well. If you do try and decide... nah, not for me. Just cancel. Easy peasy.

Quality Products!. I was at my sisters home on vacation in July when I heard of Ipsy for the first time ever! I was intrigued not only by the gorgeous product bags she received with her membership but from what I saw were Quality beauty products as part of her membership. That did it for me and I immediately joined. I for the last four months have been estactic each time I received my monthly products. So...... I decided to go from the regular bag onto the Glam Bag Plus and my gosh I haven’t been disappointed! Now to the customer service issues I’ve heard via Instagram I can’t so far disagree more with some negative issues regarding the Representatives. I had an issue with not receiving a bag for August due to my changing my address while on vacation. My fault I forgot to change it back to my home. Long story short it does take some time via email response but the two representatives I dealt with thru the email process went above and beyond to resolve the issue. Again I emphasize, My Fault, yet it was immediately resolved by shipping my bag to my home in leu of it already being sent to an out of state address and had not yet been returned to Ipsy! Now that’s Quality all the way around. Not much more can be said about this Gem of a company. Thank You Ipsy! This is a true and valid account of my experience and I have not been paid to write this review! Kathy Linus

LOVE IPSY DONT EVER GET RID OF IT. I enjoy doing makeup and I love any beauty products. If you’re the same, get Ipsy. For the small glam bag you pay 12 dollars a month. And it’s not a scam or anything, you can stop anytime. This is my first time with Ipsy, I haven’t even gotten my first glam bag in the mail yet, and I already love it! You can even shop on the app it’s not just the glam bags. In the small glam bags you get five items that add up to fifty dollars or more! It’s really fun when you keep it a surprise and not look at the items your getting in your bag. Also, it’s SUPER fun when you do the little quiz. When you get the app it has you take a little quiz of what makeup and beauty products you like the most and how often you want to get them. It also asks what beauty stores you shop at and what stores your interested in trying. The only thing is that I wish the small glam bags were 10 dollars a month again. And omg I love that you get a different little bag each time! It’s so much fun. If your thinking about trying Ipsy I definitely recommend getting the app!

Ipsy WAY BETTER THAN BOXY CHARM!!!!. My daughter and I decided to try IPSY and boxy charm at the same time so that we can get a real time accurate feeling for both and decide from there… I can tell you that I’ve had no issues with Ipsy other than a little confusion on how to upgrade my box to the next level. If you are seriously looking into beauty boxes I want to warn you that boxy charm sends out products that are damaged and dirty. I used a liquid eyeliner that I paid for separately through the drop shop and it completely messed up my eye it clogged up my tear duct causing an eye infection which then caused my contact to fused to my eye which I did not know so when I tried to take it out at night it literally peeled off part of my eye (All of this occurred within 48 hrs of using the newly purchase eyeliner) I don’t know what the heck was in that eyeliner but it really jacked up my eye! I’ve worn contacts for 20 years and never experienced anything like it. They also have no customer service!! I spent a total of $260 in their drop shop and they forgot one of my items and WILL NOT RESPOND! Choose IPSY!!!!! They are great! They actually listen to your answers in the beauty quiz also I got use out of every product that they sent me! I was so satisfied that I immediately upgraded to the next box! also who the heck doesn’t want a free make up bag every month you literally get a little mini bag!! All for under $14!!

It’s like Christmas every month 😂. So far I absolutely love Ipsy and the app. Personally, I think $10 a month for 4 samples and 1 full sized product is a great deal. Not to mention the cute bags every month! It’s a great way to try new products I wouldn’t normally buy otherwise. I know what I like and tend not to branch out of my comfort zone. Subscribing to Ipsy is perfect for me, because I don’t have to risk buying a full size, expensive products just to try and realize I hate it. I know enough about makeup to casually wear everyday, but I’m no beauty wizard lol. They offer instructions and video tutorials explaining how to use each product. I’ve learned techniques I never thought existed. And if I end up liking something, they usually have it available to buy in full-size. Maybe Ipsy isn’t for everyone, but I’ve definitely gotten my money’s worth. One suggestion...At first I was confused about the beauty quiz that asks about our beauty preferences to help personalize our bags. I assumed that meant those would definitely be the products I’d receive. Once I noticed I was getting other brands/items, I checked it the FAQ’s and read that what we get is based more on our reviews of each month’s products. It’s misleading when first signing up, and I only realized this after searching the site. Could you please make that more apparent for future new users?

I’m a NEWBIE. Love this app and I’ve gotten 2 glam bags and 1 glam bag plus so far and I’ve absolutely adored everything I’ve gotten! I’m a mom of 4 daughters so this is MY treat to myself every month or sometimes more than one a month lol! We deserve to feel good about ourselves and it’s not selfish to splurge $12 on something that will boost your confidence, introduce you to new products and to a whole lot of women just like you! I only gave 3 stars bc while I LOVE IPSY, the products they send me, I honestly feel their customer can’t be topped but the app 🤦🏽‍♀️🤷🏼‍♀️ gives me sooooo much frustrations! Sometimes it will just kick me off and in the middle of the night when I’m up bc my kids have woken up and can’t go back to sleep the app won’t work at all for maintenance reasons and I get it’s easier to do that at 3 am but couldn’t they say our server will be down between ?am and ? Am??? Also whenever for example your shopping for add one and you want to learn more about a product you can’t go back when your done to the page you were originally on, I have to go alllll the way back to their home page and start over and it’s frustrating and doesn’t encourage people to buy anything when they literally have to keep doing all this extra annoying work to order. Other than the few issues with their app I LOVE IPSY and I promise you will too

If I would have known about a “waitlist” I would have never subscribed.. I saw Ipsy advertised on Facebook and thought it would be a really nice beauty box service, I downloaded the app and subscribed. Immediately after subscribing I was told that I was on a “waitlist” and that if I wanted off I would have to send emails to 3 of my contacts in my email. I don’t have contacts since I use my emails for social media and signing up for websites and things like Ipsy. There are only a few options for which email service you can use which are gmail, hotmail, outlook, and yahoo. I use aol so I was out of luck. If getting off of the “waitlist” was as easy as sending 3 emails, why is there a waitlist in the first place? I understand that your app says “we are in high demand, so you’re on our waitlist” but come on, It really isn’t fair for people who are unable to send the emails to easily bypass the “waitlist” Either advertise your waitlist situation or tell people before they subscribe, don’t wait to tell people that they are going to have to wait to “actually subscribe” until after they have already gone through the process of taking the beauty quiz and giving their payment information. I would like to say that customer service was very responsive and quick to cancel my “waitlist” spot and responded in less than 24 hours which is why my rating is 3 stars instead of one.

Ipsy is the best way to buy makeup!!!. I love how you can take breaks from ipsy whenever you want, their customer service has definitely improved! I recieved a bag with a missing item, & used the autobot chat to reach out to customer service. Not only did they replaced the item, the agent fixed my account to reflect the charges for the glam bag & glam bag plus. Honestly, since I started ipsy I've saved so much money! No more spending hundreds at Sephora on 5 full sized products! Plus with ipsy they give you a chance to purchase add-ons, full-sized products at half the cost you literally can't beat that!! Where I was spending hundreds I barely spend over $50 & you get brushes, makeup, skincare, & haircare! The best part is you get choices for your bag, I will say as soon as your choices are available for the month GO MAKE YOUR CHOICES ASAP! All the popular items get picked from other members & you'll be left with whatever is left for the month. I just hope they increase their shop items.

Love it!. Not a huge subscription fan but I would and have recommended this one to friends and family. It’s SO fun to get a monthly surprise of fun products to try. The make up/toiletries bag alone is worth it every month. If you are into make up, skin care, hair care, or nail care, there is something for you. You tailor your preferences from the beginning to your interests, skin type, and skin coloring so that you receive items you actually want and that work for your coloring or hair type. I love skin care and make up brushes in particular and always get something to try within those categories on top of new items like highlighters, lip care/color, shadows, mascara, eye liners and more. If I happen to like something I can always get the full size product. It’s nice to try things that maybe I didn’t know about or don’t always have the money to purchase and try. I get a variety of things to try at an amazing price with a cool bag. I even got my 16 year old niece a subscription that she tailored to her own interests. Perfect for that age as well as they are still figuring out what works for them and what they like. Also it’s the gift that keeps on giving as a new bag with 5 new items shows up once a month.

Not truly as advertised.. I was really disappointed as a first time customer. Half of the items I received didn’t apply to my preferences, despite the extensive beauty quiz you take in order to determine said preferences that your subscription is supposed to be customized according to. When I reached out to customer service, all I got was an answer that basically said “these are not hand picked, it’s the result of an algorithm that our system randomly chooses for customers of similar preferences and there’s no way for us to alter it. Please try our subscription again next month and hopefully the selection will be more to your liking.” And I found that response to be rather impersonal. Not only that, but I didn’t end up receiving the makeup bag advertised as the bag specifically for the month I subscribed for. When you purchase a subscription, part of the process is that you get to see what will be in your incoming bag. I was thrilled to see how cute the design was and it made me excited to get it. Instead, it changed a few days later and I got some bag that was originally from 4 months prior... it felt like I just got the leftovers. Overall, it was fun to try it once, but disappointing enough that I don’t want to continue the subscription.

App itself has major issues. After reading complaints in several older reviews, I’m wondering why the missing back button hasn’t been fixed. It makes the site extremely difficult to navigate. I tried price-comparing products listed in an article just now & gave up because I got trapped on the first product page I clicked. Had to shut down the app to get out of it, and when I opened it again, I couldn’t find the article to even attempt to start over. So I guess I’ll make my approximately $1,000 light mask purchase elsewhere. I had an Ipsy subscription a couple years ago (just renewed a few days ago) and was expecting/hoping the frustrating stupidity like that had been fixed by now. Very disappointing to see that the app still glitches every time you use it & there’s STILL NO BACK BUTTON EVEN THOUGH CUSTOMERS KEEP COMPLAINING. The service itself was pretty good when I had it before. Not perfect but was enough to refresh my stock of makeup & skin care products. Hopefully it will do the same this time around, then I’ll likely cancel again because I have precious little patience for apps that don’t work properly. And based on seeing the same complaints repeated in reviews over a 5 year span, I have no faith that they will fix it.

The absolute worst. So I started ipsy around February of this year. First experience first order yk it was good. It wasn’t until March came and I had order a glam bag and a glam bag plus. They had sent me my glam bag but but not my glam bag plus which I was really mad at 😒. I emailed and emailed and even texted ipsy on insta and no help was solved. They even took my money for my glam bag plus but I didn’t even get my item. Then came around July or august I had bought a marbled farah brush which was like an add on. In that add on it came with 2 brushes. They gave me my marbled brush and then another brush that WASNT even nowhere near the pic which was like a buffing brush instead I got a brush that was completely different which I already had. So I tend to forget about it the 2nd problem I had and, now the last problem I’m currently having There is this thing where you can redeem your points for free items which I did I had redeemed a brush back in October. It is called LR199 shadow brush in the brand Laruce Beauty. They had mentioned that my redeemed item was going to be shipped in my next bag which is this month (December) since I had skip my last month bag. (November) I waited and since my December bag came my redeemed item didn’t come in it like it was supposed to. I really really love Ipsy but because of all this experiences Ive been having from you guys you have truly lost a customer and I will never be shopping back here again.

Needs improvements. I love Ipsy. They find and send really amazing products that I enjoy trying. Plus, since everything is on the smaller side, it makes it easy to travel with. That being said, there are some issues that myself, as well as about 15 or so of my friends, have the exact same issue with. It is frustrating that you can’t call the company. Not every question is answered in their standard, pre-written Q & A and then you have to email any questions you have find answers to on their pre-written list. For me it’s always easier to make a phone than to sit and write something with my extremely busy toddler and a million other things that don’t give me leeway to sit down long enough to write an email without getting pulled away before I’m able to finish it. I’ve been with Ipsy for 2 yrs, and in those 2 yrs, I’ve received the same products 7 different times, the same glam bag 2 months in a row, never received a bag that was paid for, and haven’t received tracking numbers for them multiple times. If I was able to call to sort out some of these issues then I’d definitely give it 5 stars.

I’ll try it..... A coworker talked me into it. Well, it’s not just makeup. It is skin care, serums, haircare, tools.... so, “I’ll try it.” I said. Two years later... DO NOT GET RID OF MY IPSY!! In fact, I get the $10 one every month without fail, and opted for the $25 box every other. I love the facial masks and have learned about the foot masks and other fun items because of Ipsy. Highlighters are my friend, who knew. And the price is fantastic. Now the word sample is funny. I have never ran out of an Ipsy nail polish sample, and the lotions include several uses, depending on the brand. Brands.... I found out I love Sol de Dejanaro from a sample and now purchase the full size. I would have NEVER spent that much money on a full size without knowing, I loved it. And how about the “bag”. Do I love them? No, not all of them. But did bring a nice one to a wedding as a clutch. So cute. Lastly, the infamous shiny envelope!!!!!! Ladies!!! It is Show & Tell time in the office!! My heart warms when I see it. Literally the best $10 spent every month. I will not stop!!! PS - Through that last two years I see Ipsy has been striving to make it is, what the customers want it to be. They ask for feedback, they listen and make changes. If there is bad feedback in the past, it may not be true still today.

Great products! Your license to be adventurous!. I was enrolled in a competitors program and while I love the opportunity to try new products, the sample sizes really don’t provide an adequate amount to experience the full benefits of the item. IPSY gives you the full size item and you then have ample time to experiment with new shades of eyeshadow or lipstick and can make a fully informed decision to purchase that item again. I read the reviews of the products and while some consumers complain about the characteristics of some of the items, the total upside is that you can try them out for several nights/days/seasons and truly know whether the products are good for your skin type...or not. The small samples can not afford you this opportunity. So far, I am overjoyed each month with the selections I’m sent. All you do is fill out your profile honestly and completely and IPSY sends you item that fit your profile in addition to sending items that are edgy and will make you say “WOW! I’m so glad they sent this!!!” I recommend this program to everyone who loves makeup and cosmetics!!!!

Absolutely love. Seriously for the price you pay in the products you get is by far better than any of the other make up boxes out there, I truly use everything they send me every month and I have never had a problem with anything. I will say the only thing that I wish they could change is that every single box so far I have gotten contour make up and I don’t use that at all never have, and never will than that. Everything else is fabulous goes with my skin tone when I get the hair products absolutely wonderful the perfumes smell wonderful and they always send the sense that I request when I did the form and once again for the price, you cannot beat it in the bags that you get in it I get a medium version the middle version and then I also get the box X every three the bags are amazing. I use them for so many different things for traveling and I teach for teaching seriously for the price you can’t beat it I would request or I leased try it!!!!!

I LOVE IPSY time of the month!. Every month, I start paying attention to the mail like crazy waiting and hoping for my package! As a stay at home mom, it’s the one thing that I have to look forward to that’s just for me!!! I started a long time ago with just the Glam Bag, then moved on to the box, and now headed to the ultimate thing that’s new! I’m sooooo excited! The crazy thing is though, is I barely even wear makeup because I have nowhere to wear it to anymore AND I live in Florida, where as soon as u step outside it just melts right off! 😞 I don’t care though, it’s still so so exciting for me to get it every month! It’s like having Christmas or my Birthday every month and I’m lovin’ it!! Yay!! I tried Birchbox years ago when a friend got me a subscription as a gift and can honestly say that I love Ipsy sooooo much better! Keep up the great work Ipsy! Oh! The only advice I would give....is to pay a little bit closer attention to the beauty info we give u guys because it seems like a lot of us get things we specifically state we don’t want. Thanks again Ipsy!!

Fantastic but with a few minor flaws. I adore pretty much everything about Ipsy. Their products, customer service and their app. It’s very easy to use, full of great content and such a convenient way to manage subscriptions and to shop for beauty products in general. My only major issue is that fairly frequently the back arrow to return to the previous screen disappears so you must then choose from the menu at the bottom and go from there to return to the desired page. This can mean clicking back through several screens and while not super time consuming it is pretty annoying. My only other issue is that in the Shopper section (where I spend far too much time and money) products are sometimes missing part or all of their descriptions. Usually this is only mildly inconvenient as I can just go to the product’s company website but occasionally there are some major blanks. For example, while shopping for Nails, Inc. products over half of the polishes had not only no description, they didn’t even have a name. A few were just labeled “Nail Polish” with a pic but NO other descriptive info (except about the company in general) and some (about half of the 66 polishes) were even called “Shopping Bag.” 😄 To be fair this is the first time I’ve seen this level of missing information but I felt it was worth mentioning. But again, overall it’s a great app I use at least daily and definitely more often than nearly all of my other apps, particularly for shopping and/or beauty products.

Loved everything so far.... I’ve only received 2bags so far, well actually 3 bags but 2months worth of products as my Jan 2021 bag came w/a pink bag as well as the Jan mom’s babyblue and clear “Dream” print bag, but I’ve loved everything so far....My only complaint if you can even call it that is that I wish I could get more things... for example instead of the next tier up being full sized products, what if I could get like 10 of the smaller sized ones OR maybe get a bag every 2 weeks or once a week or maybe both the more items AND more often?lol... I would buy a 2nd,3rd or 4th bag but I fear I’d end up getting repeats of one or more items if I did that, plus I’d imagine they’d all come at or around the same time via that route of getting “more” and I don’t think I’d have the will power to wait to open them every 2 wks or one a week...lol... Oh and lastly when I 1st subscribed it said I was supposed to get a bonus item which when I look in the app seems to be 2 face masks however I did not receive them w/my 1st or 2nd bags or separately....I’m bot sure if I was supposed to do something to get them? If I go to them from the link in the app they don’t show up as free or anything if I go to the specific products’ link or anything....Maybe someone else knows the answer?????

I didn’t think I would love Ipsy like I do…. Honestly I subscribed to Ipsy and Birchbox but wow this takes Birchbox out the equation. Ipsy sends me a lot of great products unlike Birchbox which I’m about to cancel. I have gotten so many cute things that im so in love with. I’ve been seeing Kate Somerville products but thought they were way too expensive & didn’t think they work as much as what their selling it for but I got the Kate Somerville exfoliation & once I used it I’m so hooked. I went on the Kate Somerville site to purchase a full bottle. Im happy that I actually get things that I’m going to end up loving. Even if I don’t love something it helps me eliminate from thinking of trying it. I’m very impressed with Ipsy & I love the cute bags they all come in!!!! I’m going to try the allure box since I’m canceling Birchbox to see how it compares to Ipsy but so far I’m so happy I’m with Ipsy!!! I have been loving 95% of what they send me versus 10% of what Birchbox has been sending me. Also when I shop with Ulta I hate having to spend a certain amount to get free samples so this definitely helps with that bc I don’t have to spend as much to get my samples lol. Yes, I’m one of those sample lovers so Ipsy has definitely helped with that.

Best Beauty box. I still order my face wash from Sephora, but I hated the tiny samples and wanted to try new products in a different way. I’ve had Ipsy since 2014 and was only disappointed a couple times. I’m not a full, caked on makeup person. I love the their skin care options. So much to choose from! I get to try new brands, and brands I love and trust like Tarte and even Kat Von D! It’s so worth 32 every month. Don’t we deserve a gift for ourselves? I’m a stay at home mama with three kids so it’s the one thing I get myself and I’m really happy with the products. Even if I get something I can’t use, usually the bigger eyeshadow pallets, I give them as Christmas presents! Still a win, lol. There are three choices to choose from. If you have the funds, the Icon Box is wonderful! I personally get the Boxycharm, I get five full size products. They choose two for me then I pick the other three. Then there’s GlamBag. It’s small but the best option if you’re first trying it out, which I did. Either way, it’s great to get a gift in the mail! Totally well deserved! There’s even an option to skip a month if it’s not in your budget for the month, which I’ve had to do. Sometimes diapers are more important..Great customer service for damaged, or lost items. Give them a try! I just selected my three options and I’m pretty excited to get my box!

is fun for a while but gets old fast.. i loved this when i first started using this. got all sorts of products i wasn’t aware of, learned about how to all those different kinds of products, learned what really wasn’t for me and it was literally like Christmas every month getting new and exciting things. the novelty quickly wore off when i first started receiving duplicate products. a certain mascara one month and then the same mascara again the next month. this happened with several different kinds of products multiple times in my two years of subscribing with them. i tried changing my personalized settings every month in hopes it would help but then they changed their personalized settings from what you don’t want to how often you use each product. that’s when i started receiving all sorts of products i absolutely did not want because you could only rate each type of product at Often, Sometimes, or Rarely. i never use lipstick, not i use it rarely so i was constantly sent chapsticks and lipsticks. i can’t use a lot of moisturizers and face products because my skin is so sensitive and now that’s all that they sent me. the amount of products i was sent every month that i didn’t want/or would not use is when i decided to cancel my account.

No real issue. I’ve been receiving Ipsy for a while now. Years. I stopped for a bit then started back up again. Never had issues with cancelling like a lot of other reviews mentioned. I think people need to take their time and actually read everything because Ipsy will ask you a few times if you’re sure you want to cancel or just pause. Anyhow, I was getting Ipsy and Boxycharm separately so it was nice to see them combined. I do receive items I end up gifting but I do that with all my box subscriptions. The only issue I have is that I do not receive any notifications when it’s time to customize my box. A few times I just so happened to remember that date and caught it just in time but as of late, I miss it and do not always want what is picked for me. I don’t get any emails or texts stating when it’s time to pick items. I only get shipping notifications or order notifications if I place a separate order, via email. When I go to notifications on my phone, Ipsy isn’t even listed as an app. Not sure how else to know when I can customize. That’s my only concern.

I’ve been a fan for years, but recently…. I’ve been getting Ipsy bags since 2017. I’ve always loved it..it’s apart of my routine at this point. However, recently the app has not been great. I don’t know if it has to do with the boxycharm buying ipsy out deal, but I can’t read any of the blogs on the app and one was about the Ipsy x Boxycharm deal, and was pretty important considering that my glam bag plus subscription became a boxycharm one. It’s just a little confusing with the new subscriptions and everything. Like, I went in the day you usually do to pick out 2 out of the 5 products like usual and they didn’t have that as an option, so I don’t know if that isn’t available with the new deal or what. I tried to read a blog on it, but it would never load on the app and only showed the article title. Overall, the app still needs a lot of work because it got messed up after boxycharm came into the picture. I’m a little hesitant, too, because a few years back I tried boxycharm and I didn’t like it at all. I really hope it doesn’t cause ipsy to go downhill.

I Used to LOVE ISPY....... I have several issues with Ipsy lately. I feel like when I first started they gave me pretty high quality items and the promised “two full-sized items”. Now however not only have I gotten more and more off-brand and low quality items but it’s getting harder and harder to tell what items are supposed to be “full-sized” when they’re all starting to look like travel/sample sized items. I also feel like the beauty preference quiz is a joke because most of the items I get don’t seem to match my answers from the quiz. Another, albeit smaller but,I feel important issue is that appears all the newer bags are much more plain and uninspired in design. Okay, now these are just my concerns with the products themselves, I haven’t even begun to touch on the app. Ever since the new update it has become EXTREMELY hard to use. It glitches often and very much puts an emphasis on their shop instead of your subscription. Anytime the app glitches it directs you to the shop, or anytime you open it, or click on something, anything. It’s really sad to see this company become so money hungry that it doesn't seem to care about the basis on which they started on. The app is all about spending additional cash and if you really want the items you crave you’ll have to shell out the additional funds. Sorry for the long rant, I truly hope these issues are resolved over time.

Multiple problems with ipsy. At the beginning of my subscription I payed for the first month and never reviewed that month’s subscription, and was charged again for the next months bag, having already paid for something I did not receive. Months later I notice an extra charge from ipsy on my bank statement. I had been unknowingly signed up for their “refreshments” subscription, something I never signed myself up for. The app is so outdated and the chatbot just bring you in circles, so you can even figure out what to do. Eventually I decided to cancel my ipsy subscription, but the whole process to that had problems as well. It took 5 slides of it trying to convince you not to cancel to get to any sort of cancellation option, and even after that it makes you go to an email to tell you how to cancel it while bring you back to the 5 slides. After I had finally cancelled it I get an email a month later about my next months box, I go to look at the account and it says my subscription is still active though I had cancelled it. Dont put yourself through the trouble with this app, there are better makeup subscriptions out there, all they sent me was retinols and wrinkle creams that I put I didn't want on my bag personalization. Kinda ridiculous if you ask me 🤷‍♀️

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In love with Ipsy!. I’ve just started to receive my glam bags, and the products are fantastic! Some of them I had not heard of, but are making a huge difference to my skin. I actually thought my skin was great until I used the products. Especially love most items i ha e received are vegan as well! Knours products for the skin are absolutely beautiful. I’m upgrading to get full sizes now that I see the beautiful quality. Do yourself a favour and just get started! I look forward to watching the progress of my bag being made and sent out. So exciting when it comes! Thankyou Ipsy!

Love Ipsy!. Just started but loving it so far!

Love this subscription. Loved Ipsy from the beginning, started off with the sample sizes. I started using brands I never knew existed. Upgraded to glam bag plus and it’s just as good as the bag only with full size products. Will continue to subscribe and have recommended friends/family.

Ipsy membership. If you don’t live in the US or Canada DONT EVEN TRY AND JOIN you won’t be accepted!!!!!!! One star,....... only because I have too

Need Ipsy to ship to Australia. I want Ipsy to ship to Australia! it sounds so perfect!

Just Like Other Reviews. It doesn’t ship to Australia... I was really exited for this😢

Miss luuuuu. Was really excited to join this app but doesn't ship to Sydney 😢 please make the app available to Sydney as well

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Ipsy sucks. It’s already March and my February package hasn’t come yet. Also the app is horrible to navigate

Price could be better but still like it. I like the brands and cosmetics I receive and although I recently noticed my monthly fee is in U.S dollars, donuts not as cheap as advertised. Still ok considering some of the brands I get are great.

Ipsy update. The newest update has made the app SO mind numbingly slow, it makes me not want to use it. The update also made it way more complicated to find things I need like the points redemption page. I think they got the user flow seriously wrong with this update... On top of that the app is really in your face about the new “shopping” feature which I can’t even use because I’m in Canada, so that’s incredibly frustrating. Really disappointed because I liked this app a lot, the previous version was much more user friendly.

Products. Happy with the products

Why not Canada?. Thanks for ruining Christmas, Ipsy. I ordered 2 advent calendars on November 3rd. I’ve had 2 separate Boxy orders come in ordered later than that. Tracking says December 12th for delivery?! Thanks again, I’m going to go run a shower so my kid can’t hear me crying…

App poorly made. Please update the app!

Not worth subscribing. Ipsy has recently stopped allowing Canadian subscribers to make purchases other than the crapy $2 value sample bags. It’s not worth the cost anymore for samples you could get for free if you spent $25-$30 Canadian on actual products from the site each month. Tracking option never works on the app.

Don’t sign up. It’s a scam. This app took more money than should and will not allow me to cancel my subscription or account. Tried emailing w no response. Tried multiple times to cancel and changed nothing.

Ipsy review. It’s a gift to myself. Always get so excited on choice day. Love it!

LOVE It!!. Been with Ipsy for years now I love getting products and trying different thing that work well with my skin thanks Ipsy!

Satisfied. I love the products and prices

IPSY has upped their game!. Subscribed years ago then quit. Resubscribed because the brand selection, products and curation have greatly improved. Love it. Got the big quarterly boxes too. Impressed! Such a nice treat to get delivered.

horrible cancelation policy. have been trying to cancel subscription for a week. they don’t let you and continue to charge.

Nice. I really love this app it’s so cool and I want to say thanks so thank a lot

Terrible. I loved Boxy Charm but I hate the new Ipsy app .

Best app ever. I absolutely love ipsy, it's like a little surprise gift every month!

there is no way to cancel your membership. even after i canceled it it still charges my card.

Love it. Absolutely love it.

In love with my Ipsy bags!!. So much fun!! Name brand/amazing quality make-up and accessories delivered to you every single month!! It’s like Christmas morning everytime!! I love it

Glam bags. Love the chance to try different products every month . Thankyou

So far so good!!. Love the stuff so far

Trin. Love it can’t wait for the next

Great products, Great Customer Service. I am a long time subscriber and will continue to be! I love the products I receive, the colours & quality are consistent and bang on. The few times I have had a product missing or a late address change they have been more than accommodating. Thanks Ipsy team!

Canadian shipping. The small sample bag monthly subscription is nice but everything else doesn’t ship to Canada. Disappointing!

Love Ipsy!!. I’ve been a customer for years, it’s my gift to myself every month. Definitely recommend!

SO WORTH IT. At first I thought that it would be sample sizes because that’s what everyone is saying but the sizes aren’t that bad, they’re like mini sizes but for the price of $15 per month and you getting a lot of things is actually not bad and I think that it’s really worth it!

👎🏻No help for delivering my order on wrong address. As I kept asking for my packages as they get delivered to wrong address in different city . I haven’t get any compensation or any other assistance. Have to cancel my membership and experience is very bad. Wasted my money 👎🏻

Love. Great way to try different brands and shades before committing to full price purchase.

Complicated. I liked the makeup I got but I attempted a few times now and I can’t seem to end my subscription

☹️. I love Ipsy but the app just plain SUCKS! Its not user-friendly in the least, extremely hard to navigate especially because a lot of the screens don’t have a back or X option to leave them…… The only way to get out is to close the app & re-open it fresh. Not that hard to make an app thats pleasant to use. Common Ipsy! Do better!

Watch the shipping. Products are good but watch shipping times for Ipsy shop orders, shipping times from US to Canada varies greatly in my experience and can take over a month at times.

Never again. I ordered a January glam bag on the first of January. Came on February 8th. Came with two missing products. Charged me for the February glam bag when I haven’t even got the January one. Canceled the membership and asked for a refund for February but they didn’t give me the whole refund? Terrible service.

Super APP. I love this app so much !!! Products are good quality !!

One of the looters. They don’t ask for subscription. They just charge you every month. And plus you can’t delete your bank account details.

Love this. It’s the fist day I got my package and everything was in shape. I am so happy for making this purchase! I really recommend IPSY!🤍

They stole my money. For a while I started to got suspicious payments on my credit card which was from IPSY. I didn’t sign any subscriptions, but they regularly take my money. I can’t login in my own account and can’t unsubscribe from (I don’t even know what ) because they don’t send me massages when i try change my password pushed “forgot password “. One month I can’t login to my own account but always have their notifications about “discount “. How is it works here?

bruh. - way more expensive than advertised for canadians - personalization is horrible (i received 2 products in the first box that i had said i didn’t want) - quality of the products is mid at best - app is slow and hard to use - product sizes are tiny (i’m aware they’re samples but they can be so small it’s inconvenient to use) - ipsy themselves sends you so many emails trying to get you to buy something else - cancellation process takes way too long and is difficult to figure out in the hopes that you give up and keep paying would not recommend. going to the drugstore and buying new products is a better use of time, energy, and money

Love it. Love getting small samples so I can keep my look fresh without having to spend a lot of money. Great value

couldn’t cancel membership. they made me pay for the next month to cancel my membership and i still haven’t received my order from more than a month ago

WORST app ever. It’s a 0 for me cuz they charged me twice and took 25 Canadian dollars plus tax out of my account TWICE is 50 dollars plus tax like what I’m not even working and they said there no refund system and that there’s nothing they can do about it like bro what now I can’t even do anything about like I don’t even know if they’re gonna send anything cuz it’s been 2 weeks and and few days and now I don’t know if I gonna get 2 packages or what🙁🙁🙁🙁

Love❤️. Love ❤️ love ❤️ love it

Best. Y’all are the best gives me options to try finding the best make up for me and skin care products

Charged me twice horrible customer service. I was charged twice and more than originally expected. Contacted customer services and i am yet to hear back. Dont buy from here too good to be true

Canadian Friendly. Sample bags are great . But for everything else sold by Ipsy is not Canadian friendly as they won’t ship to Canada . That’s the most disappointing thing about Ipsy . Especially when they advertise other products they sell on their site and rub it in Canadian faces by continually to advertise in which they can’t purchase. I’ll pay for shipping.

Variety. Love trying out all the great choices they have.

So fun. I love getting a surprise every month!

Love my ipsy!. ☺

Ipsy bag. Wow😱😍🤘🏻

Produits non conformes. Reçu un produits qui n’était nullement ce que j’avais commande et en plus c’est arriver brisé

Search. There is no back button when looking at items, as well, you cannot search any products up. You can search by brand, but not by product and that’s very annoying.

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Who would’ve thought..... When I first heard of Ipsy I was skeptical, and I didn’t think I’d really use anything that I was sent, also I was nervous thinking that I would probably end up breaking out from these “cheap” products, still I gave it a shot! How did I not find out about this sooner??? I was pleasantly surprised and so happy to see how wrong I was. So basically you start out by filling out a basic questionnaire for likes, dislikes, types of products and frequencies that helps Ipsy to determine what to send you each month. So I do not wear a lot of makeup, and when I do I usually like to stick to my tried and trues. But Ipsy has offered the opportunity to try new products and sample things I never would have looked twice at before. Ive rediscovered my love of makeup and self, since it’s not just all makeup! There’s awesome lotions, facial creams, masks perfumes and Application Brushes!!! You can never have too many makeup brushes. The glam bag And the glam bag plus, love them both!

It’s okay not 100% the best but pretty good. Some of the products are pretty much useless but others are great but the samples sometimes are so dang small it’s not worth trying it cause you literally can only use it once. The bags they come in majority are adorable at first the plain colored weren’t that cute but the longer I have the service the cuter the bags have gotten I just wish they would give more samples if the samples they are giving are so tiny cause I like to use a product for a week or two to really get the feel for it and see if I wanna pay full price for the daily use sizes. I have gotten multiple items I wouldn’t bother to even use but some were pretty good considering the price. Overall it’s a trial by error ordeal and you should definitely try it out I like how you can choose color based and what time and brands you get stuff from and can change it at any time!! They should do better holiday packages though for sure!

Would Definitely Recommend. I’ve been using iPsy for only 2 months but within that time i’ve been introduced to new skincare items which helps soo much since i don’t have to buy full sized products just to got through trail runs and see if they work or not where in the end im wasting money. I’ve also recently been getting into make up and they offer the mini sized items which i’m happy with just by themselves, it expands my makeup selection without breaking my pockets cause we all know how expensive good quality makeup is. And it’s so easy to cancel a bag for a month since i’m going on a trip and won’t be here for a while to get it i can just skip out on a month and resume the next month. I honestly think it’s worth the $16/m especially if ur trying to explore but i can see myself upgrading to a bigger bag since i lm kinda getting the hang of things.

Ipsy continues to bill my card for unwanted items.. I had an Ipsy subscription about six months ago. I loved it, but they started billing my card about $13 extra each month for a razor subscription that I never signed up for. The billing continued for about 3 months. No support was available, i couldn’t figure out how to cancel my razor subscription. I finally canceled all of my subscriptions, never received any sort of refund. Recently I considered starting my subscription again but NEVER signed up for any box. Ipsy then billed me $60 & $30 for two different subscription boxes. I’m beyond upset considering the fact I never signed up for either of these. I’ve sent messages on Instagram, chatted with the glam bot, sent emails to their support team, attempted to call. Ipsy has not contacted me once. Not only, can I not cancel these boxes but I want a full refund. I will be taking this to my bank And hopefully dispute and change my credit card number. Overall this has been an awful experience for me. Not looking forward to changing my credit card number. I’m highly dissatisfied with the lack of customer support. Would not ever recommend.

I love this subscription box!. I haven’t done makeup much before the past year, but I love the variety they have, while also being customized to you. I get some products I won’t use, but it’s all trial and error anyways, I’ve bought things from Sephora I didn’t like but other people loved, so its all up to how you set up your profile. I am so happy the glam bag X is coming out this month because my birthday is on Sunday, and these boxes are so worth it for the price! 55 Dollars (only 30 dollars on top of the price I normally pay for the glam bag plus) for 5 products picked by a celebrity this month is from Halsey and you pick 3. These months I usually cash in my points for free products and include those in so I get a lot of stuff on my glam bag x months. Overall I love the makeup I get to try, for way cheaper than I’d pay individually. I highly recommend setting up your profile and at least trying it out.

Just started my sub last month-I'm totally hooked!. What a breath of fresh air! Oh yes, Ipsy has completely blown my mind. Here you have top notch products, full size & deluxe samples, the bag oh my! And I'm thinking hmmm I get 12 of those a year! $10??? Shut the front door! Lol back on task 😊 the spirit of the company matches with what they say. Imho this is the best deal of the century?!!! If you're not on a monthly sub to Ipsy you are totally missing out on so much...for so little! Thank you for providing your impeccable service! You all rock! It will go down in history that Ipsy was one of the greatest companies that truly cared & kept their word to their clientele. And...made the world more beautiful in so many ways... they directly impacted such a vast number of precious ladies all around the world making them feel like they could conquer the world ... and then the journey of self discovery and realization of the beautiful beings they have always been. ..and always will be...❤️

Excellent Subscription!!!. I love that you can customize part of your glam bag/glam bag plus each month. I have a glam bag plus subscription, and I have gotten a truly wonderful variety of products - many of which I plan to purchase once I run out!!! I love that you can shop “Add-ons” each month when you customize your bag - awesome products at many different price points (all extremely affordable) that ship free with your monthly bag. I love that they have “pop up” sales on amazing products. And finally, their Instagram is amazing - live videos, giveaways, product spotlights, all the things!!! I used to have Birchbox and Ipsy, but Ipsy just knocks it out of the park every month, while Birchbox was slightly underwhelming in comparison. I highly recommend this subscription for anyone looking for new skincare products, haircare products, makeup products, beauty tools - you name it! Just customize your beauty profile and let them know what kind of products you are interested in, and let the fun begin!!!

Don't Do it to Yourself. I've never wanted to write a review before. And generally I don't get mad about things very easily. But please don't get Ipsy. I cancelled my subscription and they still continued to charge me money without money in my account. When I got some for my birthday, by the third day of it being in the account they charged me twice. On March 1st? They're supposed to charge on the last day of the month, but I've had money in my account since February 26th, and it's taken until the first of March for my account to get charged. Nevermind the fact they charged me AFTER I cancelled the subscription months prior. They also haven't sent anything for the months they've been privately charging me for. If I have to give it one star, then a silver lining (despite their miserable customer service, billing, etc.) would be that the product isn't too bad considering the price of the bag. It's "quality" for the brands they are, and they do send a lot. So if you're genuinely interested in makeup and have a lot of money to spend and aren't concerned about being double/triple charged, go for it? I guess.

I can’t get enough. Cannot get enough of Ipsy. Someone else said it’s like Christmas every month and it’s so so true! What I love is that I get to find new favorites every month and they all are affordable products that are easy to find. Whether you can find them at Sephora or Alta, your local drugstore or easily accessible on the Internet. Each month if feels like someone personally picked my favorites or what they feel would be my new favorite and I never get something I don’t like. That blows my mind because you’d think with millions of people subscribing to the service you’re bound to get something that you’re not really a fan of but they’ve never given me a bad product or something I don’t like. There’s been things I don’t like as much as others but never something that’s not good! So whoever is sitting on the panel deciding what products are going to be offered two subscribers is doing a real good job! Five stars all around!

No Communication. I had ordered this for the first time, when I ordered it , took a very long time to get here about one month .When it came the face mask was opened up and had gotten everything sticky and of corse the one that had the worst smell to it was all over the bag the products it was like someone had opened my glam bag took out why they wanted and gave me everything that was sticky. I contacted Ipsy about this it took sending 5 messages to get it taken care of there is no phone no way to get a hold of the company just waiting for a long time when they sent me a new bag I had told them that one of the mask smelled so bad and left a bad taste in my mouth and I couldn’t get rid of the smell so they re sent it it with that same one not happy about that there just sending me something I don’t want I don’t think I’ll sign up again they don’t listen that’s there problem they don’t listen to what the customer has to say you may fill out the questionnaire but there only putting products in with out your info they want you to think there helping there not was not a happy customer there communication is not good either five days to get someone to hear me

Fabulous products, wonderful prices. My daughter has been getting IPSY for awhile now, and she got her sister hooked too. Listening to the compare notes about what they have recieved, liked, used, got me curious about it. So l took the quiz and upgraded to the $25/month bag. Five full size products at least $150 retail value. I’m 61, and l’m not going for anything wild and crazy here, but l do want to take care of myself. I first received skin care…. did l tell you that l LOVE Masky(it’s an under eye mask that helps reduce all the problems we complain about, and it WORKS!). Now l’m getting cosmetics, blush, eyeshadow, mascara, etc… all full size. AND they have they have other specials you can avail yourself of, discounted prices. If your someone who loves makeup and beauty items or wants to be, this is a great place to explore products you might otherwise it even here about.

Love Ipsy. I look forward to the 2nd of every month being able to pick what products I receive! I believe that’s an awesome extra on Ipsys part! Love the products and extra savings on the things I end up loving! I did have a couple issues and tried to contact someone which u can’t it’s all through the app which is disappointing. The first time I received an extra bag and when I checked my account I was charged that time I was told I must have clicked on something and ordered it! The last time I believe my mail lady either stole my products or Ipsy made a mistake and didn’t put them in my bag? I tried to reach someone and never heard anything back from Ipsy. I’m not a scammer I’m a regular customer with an issue I was excited to receive my products and disappointed when they didn’t arrive. All in all love the concept and yes I still love Ipsy!

Have tried other shipment options this is by far the best!. I have subscribed to other services like this - I am truly impressed with the usability, products and convenience of Ipsy. There was a hiccup and one month I received a cosmetic bag I had previously received months earlier due to short supply. But the products I receive are fantastic. They’re brands I know and don’t know. They’re items based off my survey that I will use and use often. I’ve found a number of products I now integrate into my beauty regimen thanks to Ipsy! I love how you can select an item in your shipment. I also love the deals you can get on products. I have ordered special items on occasion and they are always worth the extra purchase. Great price point. Great products. Compared to other monthly subscriptions I find that this one is best suited to me and what I hope for every month!

Great way to love makeup. So I love makeup, but I get stuck on certain brands and never try other things. The Ipsy bags are a fantastic way for me to try five new brands of cosmetics, brushes, and hair care each month without having to buy an expensive and large version of the product. I have found some new brands that I absolutely adore and tried some new products on my wild, curly hair that I actually like better than the normal products I use. Ipsy is awesome, and if you continue to review your products on their app, you can continue to have them tailored to your interests. I couldn't imagine how there could be enough products out there to do five different items per month indefinitely, but I am being proven wrong. After six months on Ipsy, I still get excited about my bag because I know I get to try something new. Not everything is going to be to my taste, but that's what the ratings are for! Give Ipsy a go if you love to try new products. You won't be sorry!

I have had Ipsy for 4 years now. I’m still getting charged for bags they are suddenly having trouble after all this time getting to my house. I have not received a bag in the last 3 months but I’m still being charged their “ fix” was they were going to send a “ special” product with my next bag - THAT NEVER GOT TO ME. Still being charged because they make it hellish to cancel the subscription. But I’m going to boxy charm I have heard amazing things, they send you FULL products not something that you will use 1-2 times and it be gone. And they actually get their package to you. Don’t get me wrong when Ipsy started it was amazing- now it’s gone downhill and I won’t stand for the horrible service anymore, no one would even look into why my bags were not getting to me by the way all they would do is apologize. I have not moved, my address has not changed in the last 5 years and I have never ever not had the money in my account. With all this being said I love to congratulate companies on a job well done but this company needs to fix a lot and go back to how it began because it’s a plain waste of money now. I would NOT recommend Ipsy to anyone now, we’re as year 2 of having Ipsy, I was telling anyone who would listen.

Perfect for trying new things. I’ve been using IPSY for like 9 months now I think. I don’t have a bad thing to say. I have yet to receive and duplicate items, and everything I get is high quality. The option is “rarely, sometimes, or lots” when personalizing your bag. I wish “never” was an option for things I actually don’t use like nail polish - but I’ve gotten 2 bottles in 9 months so it’s not a major problem. They have a great variety actually, I get an awesome mix of hair, skin, & makeup products. This service is amazing for people like me who don’t really like to spend a lot of money on full size products without using them first - I love the concept of being able to sample products to see if they’re worth the full price!! I stick with the regular bag for $10 that comes with 5 samples, but have been thinking about upgrading! I’ve been buying a lot of add ons and flash sale things too because the deals are amazing. Overall great service!

New to IPSY. But!!! I love it already. In this months glam bag I received a few products I just seen results from. I usually don’t do reviews but I knew I had to on these. !! 💛Hey Honey worked wonders in just the first use. My skin felt so much smoother and reduced redness. The Coffee scrub ☕️ Though it was weird at first rubbing coffee on my body. (As most of us drink it ) My skin sure felt amazingly smoothe and helped clear my eczema on the back of my arms. Since I don’t use a lot of product or make up for that matter when I decided to try this I started with the 12 $ monthly subscription and after receiving it !! & I was so pleased I decided to upgrade to the 25$ monthly subscription. Thanks Ipsy me and my friends can’t wait to our April glam bag. !! Thanks to Ipsys referral program I’m about to cash in some points and choose a new product to receive with next months glam bag.

Not worth it any more. I’ve tried glam bag, plus & X for nearly a year now, as well as add ons. I was already frustrated with regular bag increase when products were all sample size, as it didn’t seem worth it. I enjoyed the plus bag a bit more, however the items usually aren’t very “wow”. I’ve received broken palettes multiple times, but they have been replaced. Add ons often miss items & have either been refunded or reshipped, which is more hassle than often worth. The final straw was the HUDA X Box. I saw 3 items I would’ve loved to receive & decided to spend the hefty additional fee as it was likely I’d get at least 1. I did not get a single item I wanted & none of the items were accurate for me. The most infuriating was the main item I got is overkill as I’d already purchased a similar device as an add on in a previous box. They obviously pay no attention to your profile when picking. You’re better off buying items directly rather then Russian Roulette-ing with Ipsy. I’m switching to a different subscription since Ipsy isn’t really worth it anymore (outside of the cute bags & ability te pick some of your items).

Love Product. Not user friendly in.... Its not user friendly when you wanna just shop and look at all products. The special priced items you can add to bag is what comes up even when trying to search or even go back to other items. I would love to order another sample of a fragrance to be sure it will be ok to wear in work place, health care. I used the sample I received for days off. I like it alot but before I spend $100 on 1oz, I wanna know if I can use it daily. I would re-order the bag I received it in but its not clear if I will get a repeat of same products or a different contents. I’ve made a point to check my email and log in to app early morning and also around midnight....so I can choose some of the items as add-ons to my monthly bag. More than half the items are sold out before I ever get to see them despite my effort to log in or open emails as soon as they are sent. I wanna try new items but it seems some folks are getting opportunities to purchase before I ever see them. Can /will you advise me and others how to get questions answered. Thank you 🤩😍

I haven’t received the things I pay for. I pay every month for a bag and have hardly received any of them. And when I advise Ipsy of this they always apologize and give me free points to spend on their stuff. Obviously, I don’t use them because the items I pay for are rarely delivered to me. I saw online that they were forwarding my bags to an address that isn’t even in the same city I live in. They do not replace the items they “run out” of them. They send something else or even nothing at all. They always want me to go around my house looking for their packages and I’m the only person living here so I doubt that could ever happen. It’s worth a try and to get the truth out there. I’m sick of them writing their narrative at my expense. They gave me points and I don’t know what to use that for because whenever I do receive their packages there’s a bunch of junk that isn’t good for my particular skin. I want the add ons that I paid for but I haven’t never seen them. They won’t give me a refund either. They expect me to pay for stuff I will not ever use. And I want to just cancel my membership but I want my money back for all those months I paid and received nothing but junk.

Totally worth it!. I absolutely love Ipsy! I feel like it gets better and better each month. On average I get about half sample size things and half full size. Every time I do the math (find the prices online for full sized stuff and add them up) not including the sample sized items or the bag it’s worth way more than the actual price of the bag. All of the products are always good quality. It’s essentially Sephora quality makeup that shows up in a pretty package on your doorstep for drugstore prices. While the costumer interaction is pretty shaky, the actual bag is an amazing deal and just really fun. It’s also satisfied my need to go shopping for beauty products cuz once a month I get a little fix, and I don’t have to feel guilty about it. This bag has saved me an unreasonable amount of money, and truly improved my quality of month on the hair, skin, and beauty front! 10/10 would recommend :)

Deceptive. I signed up and paid for my first glam bag. in December(2018) and quickly got a confirmation email saying that my January glam bag would be on its way-in the same email it said my normal billing would resume February 1, 2019 for my monthly bags. This made sense due to already paying for January when I signed up but on January 1st I was charged a second time for my January glam bag. When I reached out to customer service they said that I was charged again because they had “extra December glam bags and thought I would like one so they applied the first payment to that instead.” well here we are and I still have not seen a single glam bag when I have supposedly been charged to get two, one of which they just assumed they would charge me for because they had extra?! When I reached out to customer service they told me they do not offer refunds on glam bags which I think in this case is wrong because I did not authorize or even ask for the for the extra supposed bag that I am getting. This service is deceptive save your money and the hassle or spend the same $10 a month on Sephora’s monthly service!

Not Satisfied. I’ve been subscribed to Ipsy for almost a year now and I think it may be time to go. First of all, I keep seeing the same brands over and over. I was hoping to get exposed to new brands and products, but it just seems so repetitive. Second, their quality control team isn’t good. For most of my orders, I’ve received either the wrong product or the wrong size. I’ve also received damaged items or the package was not sealed properly and the items are about to fall out. The app support is awful. Because of all the order issues, I tried to contact customer support. They have a bot that you can contact, but this interaction is so difficult. It looks like they only have two categories: missing item and damaged item. Some of the issues do not fall into these two categories so trying to get assistance is difficult and annoying. Also the app does not have a back button so you have to go back to the main page if you are done looking at one item and want to go back to the shopping page. Overall, I think I’m done with it.

Great value. Every month I look forward to my kit I normally only get the $12 bagBut I really love the products and their deluxe samples they call them but I love them it’s giving me access to things I would not be able to find I live in a small town I wouldn’t normally try these because I don’t go anywhere to get these kind of samples we don’t have large shopping or selections of storesThis is the first month I’ve actually upgraded to the quarterly larger bag I love sharing with my friends and the the deluxe samplesAre going to be great stocking stuffers they are great little things to stick in an envelope if I choose to send a real old-fashioned card to a friend everyone loves to come and look at my make up drawer lately and frankly I don’t really wear a lot of make up I got out of the habit 10 years ago and I’m getting back to it as an older lady if I’m 56 I do wish they would come up with a age-appropriate kit for us but other than that it’s great can’t say enough good things

This is my gift.. I never have been a makeup gal until I departed the military. I’m the Army that was a no go on wearing makeup , of course that was back then I’m the first Gulf War. So when I departed , then came marriage and a baby carriage. I never liked going to the store to buy makeup , with all the same boring product that was overly priced. Well a sister introduced Ipsy to me and of course I thought ugg just another money maker . I was wrong, when I started seeing the UPS or FedEx show up I feel as tho it is Christmas or my birthday. I am so excited to see the big box and guess what ? It’s is all mine . I never became a shellfish lady until these past years of B.S. 2020 hit hard and took so many souls . When I receive my Ipsy it honestly makes me forget in that second moment of time . So having Ipsy has been a life changer , no more lines at the store, no more boring products , no more struggling with people to get the last mascara lol . I now can choose what I want when I want .

Love this. It’s so much fun getting a shiny, pink package in the mail every month & for only $10/month ! I’ve been a member 10 months now & love it. Even considering upgrading to the $25/month .. but w the $10 - you get a cute, new makeup bag along w 5 products. Usually a couple items will be full sized & a couple will be deluxe sample sized. The app is really cool too cuz you can update your profile at any time, see what products you can purchase at a discounted price, see what items you’ll be getting in your upcoming glam bag & one of my fav parts- rate the items you receive to help further customize your next bag AND you get points each time you rate your items !! You get to redeem those points for makeup/skincare/haircare/fragrance/brushes etc. that’ll come in your next glam bag package. Really, for a mere $10 it’s pretty cool. I’ve waited awhile to write this but I’d say it def deserves a good 5 star review. *** **P.S I was also on the waiting list at the start of my Ipsy subscription. I’m glad I didn’t cancel !

Envious. My niece was receiving the ten dollar bag and I thought how cute the bags were and the things she were receiving were really neat. I thought I would try the next size up bag , I was in dyer need of an entire new redo in all make-up. The reason I rated at 4 stars is because for 3 months I received the exact same bag as my niece. I finally wrote an email to the company , they immediately sent me my first next size up bag. At the same time the ultimate bag came out and I have switched to receiving that too. So in a matter of a month I have been able to have like a Christmas morning of opening box after box of exquisite makeup products that I will be able to use for sometime to come. It is so much fun to finally have the products to play around with and make different looks with. I have my favs and I have a couple of flops but not many of those due to Ipsy sending great quality to my door! Thanks 🙏

It’s set a high standard for itself but is it slipping?. I loved my monthly subscriptions so much that I upgraded to the full size product monthly box as well. But lately I’ve noticed that some of the products aren’t high end as they should be. Also Ipsy started their own project line called Tetris which isn’t high end at all, in my opinion. I’ve also ended up with so many eyeshadow brushes that I don’t know what to do with them all. But I still give it 4 stars because it’s still pretty awesome getting my boxes every month. If I could suggest an improvement it would be that maybe if you opt for the upgrade then you could choose the products you get in your box from the list of products available for the boxes that month like they do with Fit Fab Fun does with their boxes. That would get a 5 star rating from me. Also the upgrade should also have an upgraded makeup bag in the box the the original subscription does.

DO NOT DO A SUBSCRIPTION. I think the way they went about canceling a subscription through Ipsy is where they lost my respect as a business. You cannot just cancel at anytime. You have to “take a break” to actually cancel you have to go endlessly back and forth through email. Also if you want your Ipsy packages to get better, you have to personalize them, and if you want to do that you have to do some “advertising” for them by sharing your rate on twitter or Facebook. So if you don’t want to share 5 pages of what you received in your monthly Ipsy package every single month your package will keep being junk. They are more worried about others seeing you have an Ipsy subscription than keeping the customer happy with products they will be receiving in the future. Once in a blue moon you get a known brand and full size of something you like but 5 monthly payments to Ipsy is $50, that’s enough to buy you a nice high end palette and a lipstick shade YOU actually like. So save your money and invest it into makeup products you know you’ll love and use. It’s a waste of money in my opinion. 9/10 products I don’t use.

Shipping NIGHTMARE. If I could put 0 stars, I would. I was so excited to try a monthly beauty box and was recommended Ipsy, and after getting off their RIDICULOUS waitlist by sending emails, I ordered the November bag + 3 extra items. It shipped on time, 11/13. It kept tracking through their sketchy DHL shipper, till 11/17 where it *supposedly* was given to USPS in Raleigh NC. Yet the tracking # given takes me to USPS and says they are waiting on the package. The estimated delivery day?? 11/21. It is now 11/26, still has NO DHL OR USPS UPDATES, the SAME estimated delivery date, and absolutely NO PACKAGE. Their customer service gave me useless information when I contacted them, telling me to sign up for DHL updates and that it should arrive no more than 10 days after it ships. 13 days later there’s NO BAG. I was so excited, but now I’m disappointed and frustrated in their awful system and the $20 I wasted on this service. If your okay with late packages, bad service, and sketchy shipping companies than order from Ipsy. I’d rather get a refund at this point than keep waiting. If it gets here this year then that’s more than I currently expect.

IPSY obsession!!!. I used to wear makeup A LOT! Once I got out of high school I stopped wearing makeup. I was really wanting to get back into doing my makeup and saw IPSY advertising there $12/mo bag. I thought it would be nice to try it out and see what I got. My first bag was for my birthday, the September Bag. I LOVED IT!! I ordered Oct.- Nov. glam bags before I decided to carry on with my subscription. I fell in love with every product I received so I made the decision to upgrade to the Glam Bag Plus. I have almost made it a whole year with ordering the Glam Bag Plus. I even got my younger sister to sign up! She will be receiving her first Ipsy bag this month. She’s into makeup a lot more than I am so I know she will love it. Only downside is, I’ve switched up the answers on my quiz, but I’ve never received any nails/ polish, or a lot of foundations, concealers, or primers. It’s all been eye shadow pallets, lip gloss, and face care (eye creams, face masks, etc). I would really like to see more variety come in my bags. Other than that, really happy with my subscription to IPSY! Totally obsessed! ❤️

Good products and pricing, poor follow through. The products Ipsy provides are 5 stars fantastic, but Ipsy is the service providing them not the company making most of the products. Even their customer service team is excellent, the problem is that I have to contact their customer service department almost every month. The contact reason varies: the bag never arrived, poorly packaged items arrived with smashed mirrors, received empty bottles or spilled bottles, incorrect color skin tone products, and ignored Category Control. Let’s take a minute to talk about Category Control. It’s marketed as a way to prevent receiving up to 3 types of products. Unfortunately, they don’t actually follow it. Mascara is an item I put in not to receive. After literally making a complaint to them last month about getting another mascara, this month I got ANOTHER mascara. Ipsy seems to prefer having to fix mistakes over improving the initial service.

Love the company, hate the app. I’ve been getting glam bags for almost a year and it’s the best makeup investment I’ve made. I love trying all these different products and being able to give detailed feedback. HOWEVER, the app and website both need serious work. My issues: 1) the app stops my music every time I open it 2) this month, it simply crashes every single time I have tried saving the phone wallpapers that they posted in one of the monthly articles 3) the “back” arrow in the top left is basically not functioning and gives me a blank screen or crashes the app if I use it 4) the beauty quiz needs better questions, for example, it doesn’t ask if you want only vegan/cruelty free products or if you have combination skin, and most of the time it looks like whoever puts the bags together doesn’t look very closely at the quiz 5) they update the app so infrequently that these basic issues have been present for months 6) there is nowhere on the app OR website to submit feedback like this so this review is the only place for me to let ipsy know what’s wrong!

I’m having a blast!!!. Honestly, I was skeptical about this. I really thought I would get trash products that I would never use. I love trying new skin care and makeup products and this has exceeded my expectations! Yes, there are some products I would never use, but it’s fun trying them. I have the Ipsy X and received my first box in May. I have also dabbled with some add ons and purchased other Plus bags. I find it fun and exciting and I have not been disappointed. I also purchased my daughter a subscription as well and she’s having a great time too. We love comparing product and being surprised when we order extra bags because we have no idea what would be in them. I would and have recommended Ipsy. Its the most fun I have had with make up and beauty products in my whole 54 years on this earth😀

Awesome!. I Love Ipsy! I just don’t get why people complain about anything. When you get an eyeliner that costs 8.99 one month or even an eyeshadow, Body Shimmer that costs way more than what you are paying per month!! Some people would complain if everything was COMPLETELY FREE 😂! The tutorials are cool and sometimes you get a makeup brush a couple months in a row. Honestly, who cares? I couldn’t be Happier. I love getting surprised every month with a new eyeshadow, blush, eyeliner, makeup brush, body shimmer or something I have never tried before. Not to mention the cutest makeup bags 💼. Some people you will never be able to make happy no matter what you do. Keep doing what you do here at Ipsy! I for one am very pleased with each and every product I get, even if I don’t use them. I have a sister or a friend who I happily give them to. Thank you very much for EVERYTHING you ALL do for ME! I am a Very Satisfied Customer Right Here 😍!!!!

Great subscription service. This is my monthly gift to myself. I love to try new products and experiment with my beauty regimen. That said, I am too indecisive and have a ridiculous time committing to purchasing things outside my usual go-to’s. That’s where Ipsy comes in. They have all the necessary information about me and what I like. Based on that, someone very creative tailors a beauty bag just for me. I have been a subscriber for 3 years and haven’t ever received the same product. Every bag is different. When I have strong feelings about something I review those products. That also tends to impact the brands and types of products I receive. I can’t recommend this service enough. Buddy beauty guru or seasoned pro, you’ll receive amazing products you’ll love. Most likely things you’d never think to buy for yourself. Fun surprises every month.

“I’m in love with Ipsy just bc...”. I have had several friends tell me to buy the glambag from Ipsy. I was always hesitant just because it sounded to good to be true. Five Makeup products from the top makeup brands for only $10 a month?!?! I mean that’s crazy but....I finally gave and became a member and bought my first glambag!! I am happy to say it is NOT to good to be true!! I honestly feel as if we are cheating them because we are getting some of the best makeup brands from M.A.C.,Too Faced,Bobbie Brown, Mark Daniels...and so on and so on to nail polishes to face mask to hair products to perfumes it’s amazing!!!!!!!!!! I have bought products from them as well I bought some M.A.C. Mascara (that is amazing btw) and I also reviewed my glambag and I earned 85 points from just reviewing my glambag and buying one product!!! And just by buying one product I earned $8.80 in cash back!!!! I’m in love with Ipsy and won’t buy my makeup from anywhere else!!!💕💄💅🏻💋💳

Love me some Ipsy!. I absolutely love this brand and everything I have ever received! Less than 20$ a month and free shipping to have a lovely surprise I call my only little guilty not guilty pleasure gift I do for myself, especially now that I have a 10 month old and the world is all about him. I’ve been with Ipsy gosh, as time flies, probably about 4-5 years now. They never disappoint. Quality products tailored to your ever evolving needs, high end brand name samples , or deluxe samples yesss please! You get 5 products in an adorable, new, small make up bag , even the mailing packages are cute pink bubble wrap packages. You can alter your profile at anytime, you can even skip a month or something comes up. Even customer service had always been stellar, once my bank account was hacked and they contacted me to remind me payment method had been denied as I’d changed it during all that, no issues getting my package still delivered right on time. Thanks Ipsy team you guys are truly rockstars!

Can’t please everyone but I sure am pleased!!!!. I read through all the reviews just to see what people thought about Ipsy. I am not surprised that most were very happy!! Honestly, where else can you get high quality products, most of which would be too much for most of our budgets in this economy without having to spend a fortune??? I like that I can try something at this reasonable monthly cost before committing to the actual cost ! And yes they are products you don’t ever hear about and that is probably because they are not your typical “Walmart “ product…. They are a more “ high end”….. as far as those critics griping about shipping and customer service….remember, the world is going through some changes right now…. Be patient and be kind!!! I love my Ipsy and just signed my daughter up !!! Enjoy!!!!!

I love getting Ipsy each month. I have been getting Ipsy for almost 1 year and aside from my very first bag i have been impressed each time! Occasionally, i get something i know i wont use often but i still like the items. Plus i have a nine year old daughter who loves glosses so i always give her the cute bags and some glosses if they are not my favs. When i had a problem with add on items I purchased (received two of the same color) they immediately sent me the right one without a problem and i didn't have to send the other one back. Ipsy is pretty awesome and its only $10..some people complain about not getting exactly what they want but if thats the case then just go buy it yourself because ipsy doesn’t specifically hand pic items for the thousands of bags that get sent each month. Its a plus being able to try new things without spending so much money and then realizing i don't like it.

Can’t recommend. I was really looking forward to trying a subscription box- i signed up in early May. They charged me, and shipped my package on the 16th. I contacted them twice because there were no tracking updates for two weeks, then three and I thought something might have gotten lost on the way to their carriers. They asked me to wait, which ok. I totally understand that things are on a slower than normal schedule. We’re now at the end of week three/beginning of week four, they’ve charged me for a second bag, and per the company’s policies, they are shipping out a replacement (that may be a “little different” than the original bag).... it should ship in another 2 to 3 weeks 🤦‍♀️. I’ve spent over $30 with them now and I haven’t received a bag yet. I know that’s not a ton of money, but everyone’s on a tight budget and I thought this would be a small but nice treat. I can’t recommend signing up to anyone else in the same boat. Their customer service reps were all very polite and kind, but the company policies kind of stink overall.

I am still new but so far Ipsy is amazing. I started Ipsy with my 12 year old daughter in March 2020. We are going in to May and love Ipsy so far. I get soo excited getting all my products from the shopper site plus love, love the add on’s on the 2nd if each month. Love there Facebook lives too everyday. They show you each product and you can read reviews etc. this is such a fun subscription box service. I already switched my account for June to receive the glam bag plus. I am learning soo much about different makeup and even how to use it. My daughter and I both love going through our bags together and seeing what we each have. So far we gotten 2 different kind of bags. My baby girl loves and gets excited for the makeup brushes in her box. I love getting the eye liner and mascaras plus lipsticks. So far from my daughter and I we both love Ipsy and will be with them for a long time!!. :). 5 stars from mother and daughter!!:)

OBSESSED. I’ve been getting my Ipsy bags for 4 months. I upgraded to the Glam Bag Plus with the full sized products and IM OBSESSED. The beauty quiz you do really does give you products that you will love. It’s such an amazing deal too! I pay $25 a month and for instance my box this month is worth $175!!!! I priced everything myself on google, ulta, Sephora, etc. I also love that you can pick an item every month AND you can pay for add ons! I’ve gotten some amazing add ons for $1, $3, and $5. I’m obsessed and I tell EVERYBODY I know how fun it is! You can track your bag and it keeps you informed on when your box is being created, shipped and when you write reviews on your products you earn points for FREE products. Last month I got a FREE self tanner just from writing reviews on my products the previous two months. It’s so cool and shows your products you maybe normally wouldn’t purchase, but would love! I’m OBSESSED with Ipsy! You guys are amazing!!!!

Great. Me and my sister got ipsy at the same time cause our cousin recommended it. I might sound like a commercial but it is everything I’ve needed for years 😅 like I’ve been using the same makeup/skincare products for years like it costs too much to try new full size full price things in search for what works for you- ipsy send lots of stuff to try, put extra free stuff to try on top of the glam bag stuff already, I use these samples for days. Plus lots of full size stuff ofc and like me and my sister so enjoy the flash sales and stuff you can get prices so great to get some really awesome stuff. We had never even hardly used serums or fancy anything so it’s like so boujee for us and our skin is like yayy. We LOVE the ingredients, receiving a lot of products good for the skin and a lot of fragrance free options. Better for you ♥️☺️ this is a long review but it’s kind of a genuinely happy rant of mine!

Love Ipsy itself. For the most part, I love Ipsy. It’s so great getting monthly gifts. Getting exposed to brands and products I probably would’ve never tried otherwise. I was a long time subscriber to them and with the release of the new upgraded versions the quality of their regular bags severely diminished. They were pea sized amount of anything. Not at all worth it. So I eventually caved and upgraded to the plus. And I do love it. It’s well worth the price. Slightly annoying that they pretty much forced the hand in, but I get they need to keep up business wise. The other issue is with the app itself. There’s no back button! It’s awful trying to browse products or shop through it (thoigh you can find some killer deals) but anytime I try to go back it takes me all the way home and then I have to go all the way back into where I was. It’s frustrating. Love it otherwise.

Love my Ipsy!. I love my Ipsy. It is so much fun. Every month we have something to look forward to. Every quarter if you want it you get the glam x. I’m not real fond of the refreshments. The razor that I got was a very nice razor and I really like it very good quality. But each month getting something in the refreshments bag has really not been anything special. I like that you have the opportunity to choose the one product for your Ipsy bag. The cosmetic bags every month that you get are usually a very good quality you can only use so many soYou can take it has the bag and fill it with goodies to give to somebody has a pick me up if they’ve had something hurtful in their life, or if you just want to make somebody feel good. My daughter and I exchange things all the time. I’m not elderly but I am getting older and I love to try new products and this is a great way to do it without a huge expense and it’s fun.

SO FUN!!. I have had IPSY for a month now, and I am in LOVE. I was excited for it as soon as I signed up, and I also splurged a little and did a little shopping on their app in addition to subscribing to the glam bag, and when my stuff arrived, I was so excited. The prices are so good. I have actually taken some of the items I have gotten and searched them on the retailer’s website, and IPSY really is an amazing bargain! I have already found my new eyeliner and mascara, and I’ve been using the same brands for about 7 years now. Little did I know there was far better out there! I’ve been doing my makeup daily since receiving my glam bag because it just looks so much better than it did with the products I was using before. Even if you don’t like the element of surprise in a monthly glam bag, you can just check on their daily deals and pop-up shops and see if there is anything that you’d like to try out for a small fraction of the original price. It’s so fun—I’ve been recommending Ipsy to everyone!!

Didn’t work out. I really wanted to like Ipsy; I thought it would be a great way to try products from brands I love, but I was very disappointed to find that that was not the case. I received products from brands that I didn’t select on my beauty quiz and that I’d frankly never even heard of before. I thought the point of the quiz was to understand which products/brands I liked so that they could send me stuff that I liked and felt comfortable with, but I guess it was just to waste my time. I honestly don’t know what the point of the beauty quiz was because it was completely ignored when it was time for them to put together my bags. It seems to me that they honestly just found random products and threw them in a bag. A few of the products I actually liked but it’s the principle of the thing—don’t have me take a quiz, select brands/products that I feel comfortable receiving and then completely disregard it. That’s the main reason I really disliked this subscription box. I have since cancelled my subscription; I would never recommend them. Go to Sephora and get free samples of products you like and it’ll be way more worth it than this subscription.

Absolutely in love!!!. I just received my second Ipsy Plus box. I am subscribed to both of the monthly options because I tend to stick to my comfort zone when it comes to buying makeup so I found it as a great opportunity to expand my makeup collection. The first month I got about $100+ worth of makeup from the Glam Bag Plus after paying only 35$ total. The products are really good quality and are delivered on time. And the samples are great for trying products instead of spending a lot of money on full sized products only to throw them away if you don’t like them. The full sized products usually come from higher end brands which I really like. I received the HUDA beauty 3D Highlighter palette last month which is worth 45$ at Sephora! And I paid half that for the palette and more...it’s amazing I’ve recommended this to all of my friends it’s truly my favorite subscription that I have!

Fantastic!!!. Never in my life have I been a make up girl. I’ve always been a tomboy. I’m nearly 50 years old now and found the need to change things up a bit. I started with my wardrobe and noticed that you can’t just wear girly clothes and not do something with your hair and make up. I didn’t know where to start so when I saw the add for IPSY I thought why not. A few sample items might be just what I need to get started. Oh my gosh!! I fell in love with the first months supply and I can’t get enough!! Now I get both bags every month and my friends and I get together so I can show them what I got and brag about how wonderful each item is. I also share my sample size items with them so they to can look and feel amazing! The only problem I have with IPSY is that I’m now addicted 😮and can’t get enough. Five stars all the way no doubt. If you haven’t yet, you simply have to try it. You won’t regret it!