Meta Ads Manager App Reviews

VERSION
362.1
SCORE
4.4
TOTAL RATINGS
26,031
PRICE
Free

Meta Ads Manager App Description & Overview

What is meta ads manager app? Stay connected with your campaigns, no matter where you are.

Create, edit and get insights from ads across Meta technologies including Facebook, Instagram, Messenger, WhatsApp and more.

● View detailed real-time insights from all your campaigns
● Turn campaigns on and off
● Get quick alerts to know what’s happening with all your ads
● Compare campaigns and ad sets using a side-by-side view
● Switch between Pages and ad accounts

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App Name Meta Ads Manager
Category Business
Published
Updated 26 January 2024, Friday
File Size 83.44 MB

Meta Ads Manager Comments & Reviews 2024

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Easier than the site in some ways. I am still learning the ads manager interface, and think the app is easier in several ways. It automatically organizes active ads at the top of the list and some editing features are just one or two steps to do instead of going to multiple areas in the more robust online interface that has multiple areas. Well organized app- generally.

So bad it’s hard to believe. Facebook, in all its glory, made this? I tried, desperately, for an hour, to give Facebook my money to run an Instagram ad through the app. The thing was bewildered. It couldn’t figure out that I wanted to run an ad, through Facebook ads manager, on Instagram, for Instagram. It either wanted a Facebook ad, or wanted to create an Instagram ad targeting Facebook (which then gives an error that it can’t send Instagram traffic to Facebook). I gave up. I’ll be considering adwords or even Bing. Yeah, that desperate.

No notifications for new leads? Great idea!. You spend a good amount of money on ads for leads, get leads, and get no notification for said leads. Also no way to view leads on your mobile app whatsoever. Thus not being able to follow up in time and lose the lead. This is a great system they have going! Now if you want to actually want to get a notification for a new lead, you have to integrate a third party service, sign up for their platform as well and connect your Facebook account there. Because why would a multi-billion dollar company bother to set up their own notification service for their own leads? What a concept!

Banning people for no reason. First off they banned my ads i did a review they answered back and said sorry it was a accident gave me my privileges back then 2 days later! They unpublished my page and deactivated my ads so they deny some ads ok understand but then they approved some ads then 2 days later disapprove thats so un-professional im looking into legal action as we speak facebook needs to get sued for this im building a class action and im sure im not the only one that had this problem its robbery you take peoples money they get good high percentages in there rankings you take that away without a warning literally even a email like hey make sure you change this or we will deactivate your account so we can fix it no just makes mistakes and then does it again 2 days later i have all this snap shot saved so this will hold in court you dont make a mistake then say sorry then 2 days later i do nothing different then ban us this will be addressed whoever's working that section in facebook needs to be fired making mistakes and no compensation is a big mistake

Data Breach!. I was prompted to download this app to run ads from my phone..sounded easy enough..made an ad, but it doesn't show up from Ads Manager on my computer which is weird..and the ad says it's active but isn't going anywhere.. THE WORST PART is that I got a notification saying all my passwords had been exposed because it didn't verify that I was myself and locked me out of my Ads Manager until I went through the verification process. It says I need to reset passwords for places I don't even have accounts with anymore! I'm very confused and frustrated!

Terrible, makes it so difficult to promote your brand. I have been trying to run ads on my Instagram and Facebook for the last 2 months, suddenly out of nowhere they just stopped working. I constantly get error messages saying “your account was not found” even though everything is connected exactly right. I’m unable to preview my ads because im “violating guidelines” which is 100% not true, everything i’m trying to advertise is my own photos of my own products. It’s extremely frustrating that Facebook is making it soooo difficult to boost an ad. Its not rocket science and to make matters worse, out of all of the Instagram and Facebook employees there is no customer service or representative that can help fix these issue… such a joke

WORST BUSINESS PLATFORM EVER. Not only is the support for problem non existent & beyond generic but they don’t even try to personalize banning or solutions when they make a mistake & van the wrong person. Like they’ve banned me from paying for more ADs after I’ve already spent $200 I worked truly hard to get together as a single mother for my FB page that empowers women & is a support group that sometimes needs to use certain words like trauma or addiction simply to explain you can recover & spread hope. It needs to be case by case the trigger words. YET THERES PAGES ADVERTISING DEGRADING PHOTOS & CHILDREN IN NOTHING BUT UNDERWEAR CLAIMING ITS A KIDS LINGERIE LINE & THATS OKAY CAUSE ITS LABELED UNDER CLOTHING?! But I can’t provide a service helping women empower women & end bullying?! And instead of providing a solution to this error on their part I’ve spent weeks messaging just to keep receiving the same generic message for weeks. So now I’ve lost all my advertising money to this group just for it to shut down my ability to advertise & waste all of the money I have trying to make a life for my child & help create a world of hope. DONT WASTE YOUR HARD EARNED MONEY OR WORK FIND A BETTER ADVERTISING PLATFORM FOR SURE. WORST EVER AND I NEVER REVIEW THINGS BUT I HAD TO PREVENT OTHERS FROM ENDURING WHAT IVE ENDURED.

Bugs! Insects! Animals! Seriously FB?. Hello peeps, I know you guys are working hard 24/7 to improve this app as much as possible. But HELLOOO! Guys, you gotta see this mess and sort it. Its basic man, no rocket science. May be no one noticed that or may no one pointed that out but we need to sort this: - I cannot access all photos in my camera roll through this app! Only a few photos in a random order show up every time i access my camera roll through this app! - I cannot add a banner sized static image for a campaign as it cuts off but on the other hand i can easily upload it on desktop! - I cannot make a duplicate ad set! This app is only limited to duplicating campaigns! Can you please get these small blockers sorted so that i don’t have to look at my desktop ever again for any campaign related stuff? P.s. don’t give me the “reinstall the app and make sure you have the latest version” crap! I got the latest app and a new phone as well! Make this world a better place! Do your part! Do it! Just do it! 🤘🏻

App bug. This app won’t let you remove existing payment method. The app tells you to come back again in 30 min to try again. I’ve been trying for days. Won’t let me delete my payment method no matter how many times I try. I have no outstanding balance and no ads running. Facebook support is basically canned messages pointing you to help pages. Also, Facebook ads are heavy with “bot” responses verses “real people”. Before you spend money on Facebook ads, do your research. You’ll be glad you did.

Simply.. WOW!. Not sure why all the negative and like-warm reviews on here are hating on this app. It is simply AWESOME. Hands down one of THE most useful apps currently in my arsenal.. not only allowing me to work on the go and totally laptop-free, but I actually PREFER it to Facebook’s own web interface. Seriously! Get everything done SO much faster now. Now, if only Google’s ad manager was this cool..

Can’t enable/disable ads! Useless app!. 1. I can’t disable some campaigns! Just buttons is not tapped! Some glitches every time! Deal breaker. When I enabled campaign it reenables all my adsets, which was selectively enabled/disabled by me before from desktop. Omg this is is really horrible! 2. UI on iPhone 13 looks ugly, all buttons are under the notch! Test your apps in Zoom mode omg! No support iPad’s! Big canvas You should fully adopt this app for iPad 12.9 screen - which supports natively landscape orientation! Currently it’s portrait for iPad pro 12.9, omg, moreover you should use iPad’s large canvas to show more data!

buggy and frustrating. My ads were rejected without explanation. Took several attempts to have them reviewed and approved. When they finally got approved and started running I found out they changed the “learn more” button with a link to my website with a link to messenger. So instead of customers going to my website with all of the information, I have confused people writing questions to me and getting upset if I don’t answer right away. I’ve tried to update the button but it doesn’t seem to work. No idea what’s going on or how to fix it. Very frustrating.

Hacked FB ad acct and won’t help. I’ve emailed Facebook on multiple occasions after I found out that my Facebook account was compromised. Someone had created ads under my Facebook account and locked me out and made themselves admins. I’m unable to delete these ridiculous ads and have no control of the ad portion of Facebook. I never got a response from anyone at Facebook, and now I’m currently on deployment serving in the US Army I’ve been bombarded with these notifications for these ads once again. Facebook won’t help in any way. I hate your company and what it stands for when you can’t prevent fraudulent use of accounts, let alone stop it or want to help with correcting the issue.

A Good App - If You Have a Heartbeat And Half Brain. I normally don’t even feel strongly about apps. But man, oh man. These reviews are pretty unfair! This is a great app for anyone who’s comfortable with basic decent graphic design, knows how to create an audience, and read metrics to improve the performance of their advertising. I’ve worked as both a part time social media manager for a nonprofit organization on a university campus, with upwards of 1.8k likes on the page being added to my tenure with the effective use of the ads and the Ads Manager. I’m now a supervisor at an authorized dealer of prepaid wireless service, and I use the app to run the promotions for a store in the Inland Empire region in California. Using the audience parameters, I’ve been able to increase our sales with very limited and strategic use of location-based advertising. It’s a good app. Keep it up!

This app destroyed my add account. Until I downloaded this app I always ordered advertising from Instagram app and it worked well. But since this app gives more opportunities for settings I decided to try it and after several times my add account stoped working. What happens now is when I set up the new advertising either on Instagram or in this app I receive a notification that my add was approved but nothing happens and add actually doesn’t run! And there is no way to fix it because it’s extremely complicated to even contact customer support to get any information about my case. So I just can’t use an advertising on my Instagram account anymore :((

Worst Customer Service. Their support has been the worst thing I have ever experienced. The people that help you aren’t knowledgeable about fixing anything. Then they open a ticket and take forever to get back to you to just tell you that they can’t even address anything. They were not helpful and didn’t even try and troubleshoot any of my issues. I had to troubleshoot everything on my own. This platform is very bad and their support is awful. I moved my ads to google but I still have a shop on Facebook but it has many bugs which nobody knows how’s address, the experience with Facebook support has been frustrating to say the least!

The absolute worst app ever. This app makes me want to bang my head against the wall. It freezes, it doesn’t publish ads, even if it looks like the ad is active, it doesn’t actually publish but doesn’t let you know, what’s in the app doesn’t correspond well with what you see in a browser, adds disappear. What a disaster. I could understand the poor quality when it was first launched, but why is this app still so unbelievably poor quality? Obviously Facebook has a monopoly position, which is why I come back to it, but I really hope a new platform takes over, just because adversing on Facebook is such a stressful, frustrating, disastrous experience. And while I am a paying customer, there is no customer service. Barf, absolutely terrible.

So Convenient!! So far so good!. Don’t know why the reviews are so low. Just downloaded the app and I already have access to all my Facebook ad information without needing my computer! I can tell this is going to really be a useful app. Probably can’t replace the desktop website version, but is very supplemental when I don’t have my laptop :) Thanks facebook developers! App is very easy to use and visually appealing.

The worst customer support. Facebook seems completely disconnected from the people who actually pay this company by purchasing ads (unless you’re a VIP). Customer support is nonexistent. There is literally no contact information of any kind to use when you have a problem. It takes days to get a response through their help system and then they close your ticket before you can even confirm that they have fixed the problem. My account keeps getting locked for “unusual activity” with no explanation. My ads violate no policies and in fact get approved. If they spent one tenth of the effort on this that they do on tweaking the newsfeed for the millionth time, they would probably have a great service.

Something changed and I don’t like it!. I’ve used this app for a few years and it has been a wonderful tool to help me change my ads quickly and efficiently. Until something changed and the ability to edit my ad by choosing a previous post that has been getting a good response, is no longer an option. Now if I have an ad running and want to edit it, I can only edit a picture (choose a new one) or edit the text, among other things. So to change my ad and keep the same audience, budget etc, I now have to choose my picture and save it, and then go back into it and change the text. I feel it is forcing my to just buy another ad set and I don’t like it. I generally have just set my budget and let it run indefinitely and would go in every week or so and pick a new post to advertise. Now it’s a lot more trouble and I’m thinking I may have to end my ad every few days and start all over to instead of simply editing it. Can’t we get that option back please??!!

Better than the online version. The Ads Manager app is far more intuitive/easy to use than the online version. It has a couple of downsides. You cannot do AB testing. Also, when duplicating an ad, not all of the settings actually duplicate. So you have to review thoroughly before publishing. If Meta could figure out how to make the online version more intuitive, I think they could increase their advertising revenue 20% or more.

It’s actually pretty decent. I expected the worst when I saw the reviews before downloading this app, but was surprised by its functionality. Since I have the app, I often find myself omitting the desktop ad manager when I just want to check in on ad performance. It’s nice that custom presets (added on the desktop version) are also listed in the app. The ad creation or editing functionality is limited, but that logical for a client on a way smaller screen.

Worst Ad Platform of All Time. No other ad platform comes close to how horrible and expensive Facebook is. This app only allows you to monitor your ads and campaigns, not create or edit them. You can’t even adjust your ad spends with this. I mean, if FB was thinking straight, they’d have figured out some way to easily take more money from the app. Social media is a cesspool of unfulfilled promises and wasted opportunity. Invest in alternative methods like GoogleAds, LinkedIn, and traditional print. There’s a reason those annoying magazines keep showing up in your mailbox: THOSE ACTUALLY WORK!

DO YOUR RESEARCH. ❗️FACEBOOK BLUEPRINT❗️ First and foremost I’m not one to do reviews. However, after reading the reviews for this app I have found that everyone who has negatively reviewed the platform has not done their research. Facebook provides a full data base of videos, articles, question and answer and step by step process of how to use your ads effectively. Acceptable format is also very detailed.

Worst existing customer service in the world. By “existing” I mean that there is a customer service that actually responds back, but all the answers are automatized without hearing my side of the story. The short story is that I was hacked by some Bulgarian and/or Russian people that made to ads in two occasions that charge my account for some advertisement that violated the terms of use of facebook. Facebook didn’t even bother to check in with me about what happened, but they were definitely interested in the money that they charged me, before blocking my account. If anyone from facebook sees this, please respond and help me with my problem, since our company needs to use ads (which have always followed your policies) to promote our products for sell. I will be waiting for your answer since I got tired of send help tickets through the facebook support page.

Terribly Disappointing. After they banned my ad account in February for no known reason, I didn’t think this service could get any worse. Almost 24 hours ago, I boosted my Earth Day advertisement. All of a sudden, the new thing is that ads can be in review up to 24 hours. They just spring that on you. Long story short, I deleted my boosted ad because I wasn’t going to miss Earth Day and pay for boosting the ad the day after. The support staff, unfortunately, haven’t got a clue as to what’s going on. Very poor service. Seems as if I will have to find a different platform on which to advertise.

Absolute garbage. ERRORS ALL OVER THE PLACE. Anytime I try to do any reporting of an issue that I am having the app just shows me an error after I submit the request. Someone hacked into my account and used ads and spent my money. I’m trying to report this issue and every time I submit the report it just return me an error or an error page. Nothing is getting through, they don’t even have a call center. Facebook absolutely is the least secure big data social networking platform I’ve ever used. Be better

Good for newer advertisers.. This is considered a light weight interface of the Ads Manager platform. You can run an ad from it, but don’t expect to truly be able to optimize your marketing unless you are using the desktop version of ads manager. My advise, is do your research on Facebook Bluepages and Facebook for Business to get the most out of your marketing experience with Facebook.

Notifications don't work. I like the design of this app but because of the lack of certain key functions it ends up being something I use to view ads in the account, rather than edit ads or get key updates Some key things that are missing: 1) Notifications don't work properly. One of the key things I need to be aware of as a manager are: - Payment error alerts - Ad spend alerts - Disapproved ads The app says you can get notifications for these but they never notify me when this actually happens. So, I am forced to stay locked to my desktop Ads Manager + email to get these updates. And my notifications are on for the app. 2) I can't publish Instagram ads that are videos or Reels. Will this be available through an update?

Real time ad performance?. Not sure if it was a part of an update, but I’ve lost the ability to track real time spend by ad creative. I used to be able to check to see how much each ad is costing per result in real time, but now all I see is a rollup of the avg spend since the ad started running. I’m fine with making major changes on the regular site, but that real time tracking is literally the only reason I use the app 😩

Where to begin.... This app is predominantly useless. On multiple occasions I just put it away and waited until I could get to my computer. Lately I’ve been using it to check ad performance, but even that is abysmal, only giving the most shallow stats. And you can’t get help. Don’t bother trying. Glitches cause an ad to stop and you’re basically screwed. Build another one and hope it survives. FB ads use to be available for phone support to fix that stuff. Then it was email. Then it was messages through the help center. Now it’s nothing. I doubt they’ll even read this review. So tonight the update they pushed out went ahead and just killed the app altogether. Maybe they’re just driving the last nail into its coffin.

Too Many Bugs. Changing between date ranges often fails to properly load in data. Metric tables also fail to load any data after the first few columns. Meta is one of the most valuable companies in the world and employs some of the best software engineers in the world. Why is it that I can’t trust your app to give me accurate data on my campaigns, or update when switching from viewing weeks, to months, to today? Why is table view completely nonfunctional? I’m by no means one of your to spenders, but I do spend roughly a half-million USD per year on ads. I’d love to be able to get accurate stats on my phone when I check my campaigns in the morning.

Can’t connect my IG account. I’ve used fb manger many times before and it’s worked amazing but it changed recently. I keep trying to re-connect my business IG account to Facebook ads and every time I do it marks “unknown error occurred, please try again” . Please help?? Other than that I’ve loved using Facebook ads manger in the past. I don’t know why it won’t connect anymore. Any suggestions are welcome!! :)

Beware: they are always changing the rules and they don’t notify you. I can’t even count how many times they change the rules and don’t notify any of their advertisers. You pretty much have to learn by having ads be rejected or learn the hard way. Make sure NOT to pause an ad and delete it halfway through like I just did. They delete all engagement connected with the deleted ad, AND keep your money. It’s just shady business practices that makes me sad because this used to be a great platform.

Why so many useless apps?!. One for Facebook, one for pages, how many different ones for managing ads? Try to promote an event and if there are words on the cover picture, you’re wasting your money. .59 per click for 8 clicks? No thanks. Why do you make me pay to communicate with people WHO ALREADY WANT TO SEE MY PAGE IN THEIR FEED!? I can understand charging me for mining and trying to gather new likes and followers, but just promoting an event? This is crazy. Another thing I hate— you try to get me to promote posts that are no longer relevant. So automated and useless. I’m stopping my ads and going to google.

Account Ads. A few years ago there was a currency issue with my country that messed the health of my Facebook account, I didn't miss any payment or anything but my ad account still shows as closed. I’ve been trying to reach help but nobody can get my account back to normal. :-( so sad not being able to link my Facebook account with my shopify collection

WORST ADS PLATFORM. I started using Facebook ads a month ago and at that time it was going pretty bad because they were targeting wrong people but it was okay because it was still real people but then it changed as time went on. Now they are literally giving me false click reports and false charges then to add onto that giving a ridiculous cpc for the bot “clicks” Absolutely the worst ads app out there. They are scammers and they always ban your accounts for the smallest things. Anyone unsure whether to run ads with Facebook take my word for it. DONT this company is corrupt and is scamming you by giving you dozens of small charges to your account and making it so you don’t notice. IF I COULD GIVE A NEGATIVE NUMBER OF STARS I WOULD

Fake bots, Fake likes, Fake followers. I was using Facebook ads until I noticed my sales decreased even though I was running thousands of dollars of ads. Facebook ads was sending fake bots to my page while charging me for real traffic even. Facebook ads charged me money to send fake bots, fake followers, fake likes, fake interactions and fake website visits. Facebook ads is a scam. I bought 1,000 followers/likes from Facebook ads but when I post only 20 people see my posts and no matter how many ads I run my sales decrease! Please take my advice and advertise elsewhere. I contacted support and they hung up in my face. Their support is terrible! Also they started charging my debt card for small dollar amounts everyday. My bank statement had a million small charges cause Facebook ads wants to be paid daily not to mention they started overcharging me cause they noticed I wasn’t paying attention to their ads. That’s also when they started sending a lot of bots and overcharging on the price.

Facebook. Facebook is the greatest platform on the earth! I really wouldn’t know what to do without Facebook! From organic to marketplace, groups to paid ads you can get maximum exposure to your business. Hands down there is no better platform or company to do business with. Thank you so much Facebook. Wouldn’t know what to do without you. Priceless!

CAN SOMEONE FIX THIS APP?!! PLEASE!?!?!. After the recent update over a month ago, not only am I not able to view ANY notifications whatsoever in this app (yes notification settings are all turned on, but the notification page shows “no notifications” even after the badge at the bottom is displayed as having new notifications within the app) but EVEN WORSE - now I can’t view, edit, do ANYTHING with any of my ad sets, only my campaigns! I select ad sets from any campaign and it just says “failed to load” on the would-be ad set display page!!! And the campaigns are visible, but they stopped showing data on the campaign level altogether! I relied on this app for my business since I was frequently on the go. Now it’s become completely useless to me for two months now. (And I NEVER get a response, message, feedback, ANYTHING from anyone about this problem!) Ive even uninstalled and reinstalled the app, made sure my phone and apps were all up to date - NOTHING WORKS. I have an iPhone 8 Plus, current software. SOMEONE HELP!!!!!!

This app is the absolute worst. For whatever reason, this app would not let me run an add. First it kept rejecting my PayPal account, then when I finally got it to work it kept giving me an error message saying my ad could not be published, even though it was well within facebooks policies and was reviewed multiple times. Oh, and forget about trying to reach out for help, your request doesn’t even go through most of the time and if it actually does go through, they completely ignore you. Worst service ever, I will advertise somewhere else. Don’t waste your time

Good luck if your account was hacked. My Facebook was hacked and suddenly I have ads being ran and coming out my ears. No matter how many times I delete the campaigns, more keep getting approved and ran. I have contacted support NUMEROUS times in the last two weeks and have heard nothing. The ads are being ran in Thailand and there’s an unknown payment method on the account. I’m completely helpless. I can only imagine what chaos and stress this would be if I were trying to actually run my own ads and had my own payment method on there that was hacked, and the complete lack of help is really telling. I’ll just have to end up deleting my entire Facebook and thus meta account (that I didn’t even make!!!). Really, really, disappointing.

please add the ability to add call to action button. please add call to action button on my iphone? it seems if your going to load a video for sale of a product or service >> your going to want to add a call to action button option i have to go to a lap top to do this - this is handy as you know many use there iphone/mobil for business. why have this app if you cannot ad a call to action button to ad. Also were is there a link to share an approved ad with a co worker? there is no share link with the the ad for the user/admin to share it with? ad goes out no share:-( please on iphone tell me where i know on post you have this i just go to page. but on mobil the ad does not show or have a link to see on that page? does this mean i duplicated ad and leave off the call of action button as on post with video i have not seen where as well. please fix app call of action thanks

So many bugs!. I’ve been trying to create ads for my business with the app, but it keeps freezing, not all the options are available (Get event responses), I authorize the app to get access to my photos, and then again it keeps telling me to check my settings. I’ve checked the same settings over 50 times and still not getting me anywhere. There’s no point to use the app if I have to do it on the desktop version if I want to get something done. Very frustrating.

Buggy. 1. From the create ad page select the carousel pictures option and select pictures. The user interface is foreign to iPhone users. You have to select a picture in the “carousel”, then change it with a picture in the tab interface for the image source. If you change the source tab often enough it will crash. 2. For some reason, it won’t link my Instagram account. When it reports the error, if you select the “Back” arrow, your work creating the ad is lost. 3. The settings icon is also foreign to iPhone users. When you select Report a problem, an error screen appears. Facebook Ads Manager needs some more QA testing. I found these bugs trying to create my first ad.

Absolutely terrible, a HUGE mistake. I can’t even begin to explain the holes in the app and site. The customer service in nonexistent. Someone might send you the same automated message 2 weeks after you try to report a problem. For me, I built up an instagram profile, and then a payment went through RANDOMLY and was denied because it WAS NOT SCHEDULED and i do not keep money in that specific checking account. I tried many times to pay the .20¢, YES, TWENTY CENTS that I owed, but everything about the app glitches out. It banned me from trying to pay, and it disabled my account. I’ve reached out and gotten the same response at least 15 times. “We’re sorry... we see the issue... we’re reactivated your account.” Except my account is never actually reactivated. I’m no longer the admin of my own Facebook page, and I cannot disconnect my instagram account from the page. I’m 100% helpless to have this issue fixed. BE WARNED THIS APP IS ABSLOUTE SH**.

Needs a lot of work. I wished that they would have put a lot of the same functionality that’s on the desktop on here. Most of my time I’m not at my house to be on my computer and when I am at home, I’m doing things that have to be done at home, so I want an app that works the same as desktop version. It’s not fair to someone like me running a business and working a full time job that I don’t get the same opportunity to use Facebook ads the same way just because I don’t have access to s computer 99% of the time, other than my phone.

The Facebooks Ads platform is a SCAM. I help manage a Facebook page for a band I’m in and recently we discovered that our account had been charged over $120 (even though our spending limit was set at $0.00). At that point, we tried to remove our card information from the account, only to be prompted to download this USELESS app. After downloading, we found out that there is NO OPTION TO REMOVE YOUR CARD INFORMATION, OR YOUR PAYPAL ACCOUNT! Whatever you do, stay FAR away from the Facebook ads platform. This experience has made me seriously consider deleting Facebook altogether

Don’t get the new update!!!. Do not get the latest version of the app. There’s a bug that causes you to lose access to all of your campaigns/ad sets through the app making it virtually useless! You can delete and redownload but it only brings them back temporarily. Generally the app is pretty solid and I’d give it a 4 except for this new issue but it’s a big one. Fix it Facebook!

Pointless App. This app is stupid and useless. I was forced to download it on my phone and now I find I STILL cannot delete the ad account. I tried to get a review and the app told me I had to login on a computer. WHY WOULD THEY CREATE AN APP THAT MAKES ME ISE A COMPUTER?!!! My phone IS a computer. My ad campaign ended in 2014, 8 years ago! I never got any clicks. I paid them $15 I know I didn’t owe, just so I could close the account. I deleted it then! Now it’s back and I can’t get rid of it from my phone. How backwards are your programmers that they can’t put these features ON A PHONE SINCE THAT IS WHAT WE ALL USE NOW!!!!!

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Why on earth does this need to be a different app. Now it takes me four apps just to use Facebook to manage a page. Hootsuite, Facebook, Pages and Ads Manager. Why on earth can’t this be included in the pages app. It’s ridiculous. App is fine, just doesn’t need to be its own. 🙄

Still has bugs. Slowly improving.. The old school app was so clean and fast

Ads manager is a mess. Support is a circus. How can a marketing company as big as Meta make their ads manager such a mess? It is disrespectful to the marketers that pay their wage. The support agents have no clue what they’re doing. They get so many things wrong and take forever to do it. Meta ads manager is a disgrace.

Worst ever. Don’t waste your time. I can’t even open it on my iPhone 8plus. I deleted and re-added it a couple of times. It states i don’t have an Internet connection but here i am using the Internet while writing this review.

Payment issues. I needed to change my card to pay for an ad and every single time I try to do anything it gives me the same error issue… I’ve tried sending reports multiple times but no one has gotten back to me! DO NOT RECOMMEND

Great app! Works as intended. No performance issues. Honestly, I rarely give reviews, but I felt inclined to review here because I highly disagree with all the one star reviews. This app delivers everything the website does. Of course the layout is different and it’s a bit of a learning curve to relearn where everything is but that’s expected when going from a complicated website interface to an app with a limited screen size. Great app, helps me navigate and monitor my ad performance when I’m away from my computer. 5 stars! Y’all 1 star reviewers just need to be more grateful.

Absolute rubbish. Set a stop date for 2018 and this stupid app is still charging me and not allowing me to turn off the ads or delete my card, slowly taken over $500 over a couple years.

Not working. Logged in, but it won’t go past the screen telling me to add notifications. It doesn’t show as ads or meta in app list for notifications. No shake to report problem feature. Terrible.

Not worth it. Honestly save yourself the money with ads. I thought I’d try Facebook ads as I’ve been having success with my sales myself but thought this would be fantastic to boost them! I had an add just run for 5 days, 7 engagements total - which counted myself as one and the rest were “my friends”. Did not get one sale out of it - posted a new add myself and shared on a couple pages and got 15 sales within the first couple of hours...

Doesn’t display properly on iPhone 12 mini. Doesn’t display properly on iPhone 12 mini- please fix

Hi I have been having some problems whit Google and Facebook. In January 2022 I changed business address as today January 2024 my old address still appears on googles and face book I have messaged many times but whit no response whit no respect towards there customers .and this happened whit my advertisement when I requested to cancel my advertising as we where going on holiday there was no response But still kept drowning money out of my account IN CONCLUSION for a company’s as big as them they have very little respect for individuals person.

RIP OFF. The adds kept running in the background and went way over budget. It did not generate any further sales. When I went in to check if the adds were turned off, I could not find them running. Very deceitful form of theft by stealth. When I contacted FB they ignored me totally. I only wanted to spend around $100-$200, instead they told everything in my PayPal account, which was more like $700. I feel Devastated and violated.

Not accurate. Great concept and a very convenient way to monitor your ads. I have to take 2 stars off for the stability and accuracy of the data it presents. I’m running 5 ads and the data for one of them is zero, yet that’s my best performing ad. Great for a quick progress report on the run, but go into your AM on desktop for true reporting.

Latest version doesn’t work on iPhone 8. You can’t scroll & select different ad accounts at all on the app. The latest release you guys did broke the app. It’s unusable.

Facebook ads is useless.. Paying customers that use Facebook are treated with contempt. Ad app is rubbish, no ability to contact support, all responses automated- just really a waste of time. Facebook is cool, for now, but it is a tax dodging multinational corporation whose mission is to use your data and money for their own gain. Don’t bother with Facebook ads

Don’t download this app. The worst app I’ve ever used! Just felt like they were taking money out of my account constantly. I tried to delete this account many times and they have literally made it so hard to delete your account and stop payments. And now I’m waisting my time trying to delete this account DONT TRUST THIS APP.

Version 108. Buggy earlier, doesn’t work AT ALL on iPhone X since 108. Each time opening is like the first time I downloaded (doesn’t remember me and I’ve had it installed 12+ months). Since update keeps telling me app is out of date, sends me to App Store and store tells me it is.

poor service. Hi I have been having issues with facebook and instagram for months now no one gets back to me and no one has fixed my accounts A while ago my facebook account was hacked causing my FB and Instagram account to be restricted and my IG closed! I had to gain access back to my account and change my password to get control of my account again. I have messaged facebook numerous times to have them lift the restrictions and give me back my IG account which has yeats and years of photos of my children on it. No one ever reply's or fixes my accounts. You can clearly see by my previous usage that the content that was posted on my accounts was not me also by the fact i had to regain access cause the hackers locked me out! Can someone pls help me and fix the facebook issues i am still having with marketplace and the accounts centre but also give me back my instagram that contains my personal property of my children on it. Or at least contact me and work with me to fix the problems i am getting very frustrated and upset that thsi has been ongoing now for months and no one seems to want to help but they were real quick in shutting down my accounts with no actual investigation process

Horrible. Cannot log in, error message makes no sense, uninstalled and re installed a number of times, still not opening. Been able to open it using a personal account but not a business account.

Furious. Absolutely appalled. Facebook gave me a $10 ad voucher and I stupidly allowed my card to be linked to my account. They then ran ads past what I authorised and charged me $15 which I did not agree to. Removing my card was then an ordeal and could not be done through my phone on the app. When I tried to get support I just kept getting an ‘unavailable’ error. Simply disgusting.

Failed to edit ads. After latest update yesterday, I have trouble to edit my ads. When I tried to report a problem, it shows that it still fails. Report a problem button also fails. Not

Urgent need for an upgrade. Doesn’t work well on an iPad, disregards that advertisers actually use tablets and mobile devices to manage ads etc etc. I would’ve thought when the majority of revenue Facebook makes is from advertising that Facebook would produce an app to make advertising even easier. Pretty ordinary Facebook and judging from the ongoing feedback it doesn’t look like your priorities lie here anytime soon! Please upgrade the app so it works on all devices and includes the same functionality as a desktop............

Just use the computer.. Regularly broken. Shows placeholder text. Crashes. iPhone 12 Pro Max. Every time Facebook updates this app and business studio it gets a little more useless.

Waste of time. The ads do not deliver to the intended target group, the ads deliver in my own news feed costing me to view my own advertisements, the ads deliver to a few hundred people when I can reach a few thousand by sharing a post a couple of times to the right groups, after 1 year I have spent hundreds on advertising with no sales generated Facebook makes a lot of money from me with no results my advice to whoever is behind the advertising side of Facebook change the cost to results only when my business is being charged for views and not sales this is theft the advertisements should charge when actual results are made!!! Stop scamming businesses!!!

Full of bugs. I don’t understand how a company the size of Facebook can have such a poor performing app. Not even the desktop version is any good. Getting random notifications that are irrelevant to me, ads disappearing, error messages that make no sense. Cant contact an actual person- only stupid automated replies that don’t assist at all 😡

Getting charged even when add off. 2 days the ad has been off and still getting charged. Also getting charged more than my daily budget.

No Ads. Nowhere to opt out of all the annoying Facebook and meta ads. We’re intelligent people who can research and make our own decisions if and when we want a product. We never buy anything from unwanted ads foisted upon us by some meta data assumptions about who we are and what products and preferences we ‘might’ like to buy. Please consider provision of definite ‘opt out of ALL ads’ options for people like us.

I prefer viewing data on this app over desktop!. Don’t know about all these 1 star reviews 🤨 But this app works amazingly! The way the data is displayed is beautiful, clear and easy to read 👌🏼 Plus you can check your ads from your pocket! One small change that I can’t believe they haven’t added yet thou is to allow users to *CHANGE THE ORIENTATION* from vertical to landscape🙏🏼 I’ve got multiple ads running and when I compare them, landscape view on iPad would be perfect as opposed to vertical. Good work overall dev team 👍🏼

Zero support. I have written multiple emails back and forth with concierge team to sort out my issue with ad accounts and I still have not managed to organize a call in over 3 weeks. Honestly the most painful experience ever trying to get help from a company so I can give them ongoing advertising money. Shouldn’t be this hard for a tech company to have better service.

Requires login in over and over. Don’t know what’s happened with the latest up date but this is almost unusable at the moment just keeps asking me over and over to re login in. I log in and 2 mins later I have to log in again😡 So annoying and didn’t have this issue before

Won’t log in or even start. Every time I open it and go to sign in it tells me the internet is not connected, I even deleted the app..redownloaded and went to log in straight away and it still thinks I’m not connected to the internet

A lot of installation errors popped up but. it still installed, not sure it works too well. Should be looking at your feedback to get this app working as good as it could or stop advertising to us

Great app but poor review service. I've had so many ads rejected and not properly accessed claiming my adds do something they dont. That's my only issue

Dues t work. Seriously you provide an app to help us spend more money on your platform and it continually crashes.!!! It’s never worked properly since you released it and the latest version won’t load my accounts at all. Get it right Facebook.

Needs VAST improvement.. Don’t bother. Use your desktop version. Too many bugs. Too much lag between what you do on the app and when you switch back to your desktop. Frustrating and causes issues with how your ads work.

Please squash the bugs, Zuck. Every time I open this app, it asks me to "allow notifications" and "go to the checklist", like it's my very first time opening it. Every. Single. Time. Plus I'm always getting notifications for no reason. This app has a lot of potential, if only they would squash the bugs.

Forgets login. Would love to use this app, but this and the business suite app.. they never remember your login. Pops up saying login error as soon as you open the app and have to go through the login verification every time. Absolutely kills me especially when it says it’s not the password and it is.. seems to be a sub par app from “meta”

Afraid to install. After reading all the reviews, I decided not to install this apps because I believe it will be a waste of space’s memory and my internet data. I will give 1 Star for such extreme poor reviews of this apps.

App won’t let me login. Repeat error 10. Tried multiple times, Delete, Reload and updates but still can’t get in. Frustrating! Doesn’t work as intended from my end.

Worst app. Every time I open the app it always shows unexpected error 401, even though I deleted it and downloaded it again still the same.

Full of bugs. It tells me “we limit this feature” when I try to logout and login with a different account. It thinks i’m trying to post! Also the ActivityIndicator isn't center aligned. Come on guys, you’re supposed to be holding the mantle for React Native. Just pull this app from the store and spare yourself the embarrassment.

Frustrating app!. Why can’t this app do everything that the online version does? Secondly, is it necessary to be asked to turn on notifications every time I open the app? Pls get rid of this annoying spam like feature.

Constant crashing hasn’t worked for months. This was so helpful for the brief period it actually worked. I upgraded the app and it hasn’t worked since — repeatedly get ‘login error’ or the app just crashes. How does a company as massive as Facebook get away with such an appalling app? Particularly considering it’s for its paying customers!!! Useless.

disabled ads account and hard to get a reply back. my payment to the ads account has been disabled and its been a circus to get an email back for updates on what’s happening or to proceed with the account again. all emails received has been referencing and connecting to a different person to manage my problem. very horrible.

Won’t use again. Not sure if it was my error or what but repeatedly I’d attempt to place an ad in my country excluding all others as I did not ship. Every engagement I’d get was foreign and wasted my money. Data was easy to follow though.

FNQ cleaning. Thank you for sharing your thoughts with us today on how you could make this happen for your community in your city or in any other community as well we would love for your support to get started on our project as well please contact me if you’re interested in helping us further improve your project to our team

Doesn’t work 90% of the time!. It’s easy to use when it does work but in my experience it rarely works. I’m on a iPhone X and it’s just says connection lost all the time. The internet is fine at the time. Just a sketchy app. Not recommended

Grrrrr. I use a tablet with a keyboard, how fricking hard is it to get the app to turn so I can use it properly. It is just insulting how bad FB’s business apps are after all the money it makes selling ads and data. So done with FB business.

Great Way. The ads manager is brilliant, gives great analytics.

Can’t make website link changes. I click on the area to enter a new website link and a whole new page pops up and I can’t do anything other than close the app

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disappointed. Facebook please fix this, we lost all functionality doesn’t track conversions, reporting is awkward. Last app was much much better if you could bring it back we were happy with it 👍

No support. I lost all my leads cause my facebook account got deleted for no reason, this is so bad..

Champion’S-Record. #DJluciolle

Been Down for Months. This app has been down for so long and is more designed for marketing people. If you’re an entrepreneur or run your own business, try downloading the Advoz app. It makes Facebook and Instagram advertising way easier.

Scam. They are taking 3 times money for the same add I have opened a claim they never get back to me and this happened 4 times now

App inconsistencies. Trying to add an admin and there is no clear way of addressing this. Tried google. It took me to business manager on web browser then denied me access and sent me to the app where it is impossible to find. Despite google having clear images on how to address it, the app is completely different than the images. This is a piece of crap. Whats even the point in giving you money?

It Works (Sort Of). I’ve lost hundreds of dollars because the “Shop Now” button that I set up, and viewed in the previewer, was not present on the actual ad. Tons of likes and shares, and my poor audience couldn’t even get to my shop! Just use Instagram boost and link your shop items, this app is too risky if you are a small Etsy shop. If you have a Shopify with Facebook Pixel set up, it may work better, but I don’t know for sure. The app also glitches out occasionally and you can lose all the progress you made setting up an ad. I’m using an iPhone 13, for reference.

Va bien. Va bien mais beaucoup de petit bug à fixer et tout va bien a par ça

Infuriating. Using this application is like banging my head against a wall….how this is considered an acceptable application for the purpose of posting PAID ads is beyond me. For a marketing professional to a sole proprietor business this tool is exhausting a major time wasting! Continuous glitches. Never reads the assets from my devices properly. Constantly lists errors that are not even relevant preventing an ad from going through. Lists errors in demographics that aren’t even there…. The list goes on!

Hacked account. I have been hacked and no one to help stop them

Horrible useless app. Horrible app, just like Facebook it self. You can’t see what they charged you because nothing loads, all you get is notifications… $1 today 3$ yesterday 1.5 next day wow what a mess. Everyday they charge you tiny amounts that is crazy hard to keep track off. You can’t see an invoice for it all ether the ru just send u emails for additional charges. Hate this app. To make it worse the ads don’t even work on Facebook. Fb was good 20 years ago when I was a kid not it’s garbage, I’ve advertised on 4 social networks so far and Facebook/instagram dose THE WORST. zero traffic no clicks!

Adv not working. Adv not working well can see it in market place

Worst app ever. This app is not at all helpful.

Advertisement. No personal guidance even though I spent so much money. A small scale business needs your support at least once.

Horrible. Getting messages a day after putting a ad online that it’s being shown in the us Not easy to navigate and very expensive per message conversion

Glitchy and Slow to Operate. Lags!. Glitchy and Slow to Operate. Lags!

Todays update full of issues No help from meta bots. You can no longer add different links to the carousel cards in app. Emojis no longer show in primary text, an absolute nightmare of an update with zero support. Help bots told me they don’t have the tools to resolve the issues. Gave no options for help. Despite it working fine this morning. Brutal

Lame lack of options. Got all these apps to make story ads, but you’re Unable to upload vertical media - you can only use their ugly templates.

Ad account hacked and Facebook does nothing. My ad account was hacked last month and Facebook has done absolutely nothing to resolve the issue. I have had almost 400$ in fake ads charged to my account and still no news from the Facebook manager team.

Facebook ads. The problem with running Facebook ads is if you are running ads for credit they force you to advertise to people way too young to get a Mortgage so you’re wasting money advertising the people that can’t have it and they force you to advertise to places where it’s actually against the law to advertise so that they can charge you more money for advertising

I don’t understand how this works, any seminars available?. understand how this works, any seminars available?

Piece of crap. I would love to know how people I’ve never heard of are responding to friend requests I’ve never made and becoming admins of my ads account. Which I never use. Because I need something more to worry about.

Glitchy. Getting better than it was but often very glitchy in general

OK for checking ads, inconsistent for editing ads. IMHO this app works OK if you just want to monitor the performance of your ongoing ads. The editor often gives me an error page when I try to edit some ads. Sometimes I just want to check details like the landing page URL for an ad, but since I have to go in the editor to check that I’ll get an error instead.

Scam. Keeps telling me I have charges but it won’t open and I can’t find the charges anywhere else. Total scam!!

No way to get support. Support is non existent - they just send you through an infinite loop of robots

Can’t run ads. I tried to run an ad for my small business, but for some unknown reason, facebook has now banned me simply for trying to run an ad. I don’t understand!

Meta ads. You guys changed everything to the point I can’t even tell how well my ads going to do! I also haven’t seen my ads pop up on my personal page like my last ones did. Not happy with it

Ad Manager is great!. Ad Manger allows me to track my campaign performance through an incredibly easy, user friendly app.

Error code 10. Login failed. Always. Why?

Super challenging. FB ads are tough to figure out. Multiple shutdowns, changes in policy and lack of definable/ measurable infractions makes it a gamble to get anywhere.

Ad data not updating. Not updating the data anymore after the recent update. After opening the app, it just keeps loading.

Horrible. Facebook ads are such a headache

Log in failed on mobile. Works on desktop. Trash

Unpublished page. My small business page got unpublished right after I boosted the ad through Meta Ads Manager. There is no support, no one to help. Checked off the right category still says violation of community guidelines.

Margins bugged. The margins of the app are messed up. The title is like under the notch and the bottom tabs are way too close to the bottom edge. Fix and I’ll increase the stars.

Ils utilisent des propos diffamatoires. Dans les règlements il est écrit à nul part que les levée de fonds pour les enfants malade sont interdites et pour la levée de fonds appuyée par l’association de paralysie cérébrale du Québec pour améliorer la vie de notre petit Jakob et eux passe leur temps à nous dire que sa publication est trompeuse et mensongère sans aucune vérification ni preuve. Donc ce sont des propos diffamatoires illégal

Great for on the go tweaks and checking stats. I love this easy tool! I use it on the go because it keeps things from hard earned ad-spend from slipping through the cracks!

Why?. I do not want extra apps. I have Facebook, Instagram and the “meta business suite” put the ad manager in one of those 😒

It won’t open anymore. What is going on with this app? I have deleted it and reinstalled and it still won’t open. It was useful while it lasted. Fb please fix

App doesn’t work. Please fix this app, it’s not opening.

More reliable?. Last update supposed to make this app more reliable - now all I get is “failed to load”.

Can’t log in anymore. Completely useless right now, you can’t even log in with your account!

Latest update fail. The update that just happened has taken away the ability to click on notifications within the app. When clicked, I get booted out of the app completely. Makes it impossible to see comments on a post or even who & how make likes etc.

Shameful. If this is the best FB can do... no wonder the platform is dying

???. Hard to understand and navigate

Terrible Layout Design - Unusable.. I just downloaded this app for the first time. The layout is surprisingly terrible. The text, boxes and overall layout is a mess. Everything is overlapping, text is cut off, I could go on and on. I wish I could upload screenshots to show what I’m seeing. It’s not useable in this condition. Is this a new glitch?

Glitchy. Really glitchy app that you need to quit to update numbers on. I paid them $25k last month; you’d think their app would work well 🤷🏼‍♂️

Facturation. Vous m'avez facturé sans booster ni rien faire J'ai juste créé une page et publié deux vidéos Je veux fermer la page et je veux être remboursée

You cannot add!!video location keep changing !!. I’m from Toronto I’m keep changing my location from United States to Toronto. It automatically changes to United States again and again watch it people

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Ad Account Hacked. My FB account was hacked. They gained access to my old ad account and also hacked into my Paypal, bought foreign ads via both. I lost my Business Account, never regained it. Was “punished”/restricted by FB for the Hackers Actions for 30 days, giving the Hackers free access while *I* was restricted. 2 months later I’m now receiving notifications from FB about ads being rejected due to not meeting their standards from “my” ad account. It’s a mess. Stay away.

Great app, same as website ads manager. The poor reviews may not understand Facebook ads manager. This app complements ads manager wonderfully, allowing me to track changes, see updates on the go. If you use ads manager, this is great!!!

Amazing Business Experience. Facebook has to be the best platform in existence when it comes to advertising. What an incredible benefit for my business. All businesses should be advertising on Facebook!

Completely unoptimized. The ads manager on your computer is actually useful, but using it on my phone makes me so frustrated. You can't do half the things you can with Facebook ads on my phone than you can with desktop. Simple things like editing an audience is not even possible. Can't even recommend another app because this entire space is pretty much monopolized. Facebook just needs to FIX THIS APP!

Glitchy. It recommended that I not adjust settings to let it run its algorithm however it only targeted India on every ad. I tried to edit the location and all the ads have been "in review" for almost a whole day. It seems Facebook doesn't get that these ads are time sensitive The sale will be over by the time the edit to their erroneous location is approved For this I spent $50. Frustrating waste of money.

Wasting my money. For the last two months I’ve been paying seven and $800 for ads and the only clicks that I get is from Wisconsin Virginia, Kentucky, Maine and other places. I haven’t got one phone call in my demographics that I chose. And that’s Lebanon, Pennsylvania and the surrounding area +25 miles. I wish I could get my money back because it’s a waste of time and they won’t even help me because I can’t get in touch with anybody.

Very problematic. Ads are constantly getting interrupted for stupid reasons and it is very difficult to get to speak with anyone or have something fixed that has been causing you problems. I spend a lot of money on ads and have been overcharged due to glitches in the system.

Pointless. So pointless. Doesn’t even accumulate more sales for you it just essentially steals your money. Can’t even delete my cc from the file. Constant errors and things not working. A waste of my time and money. Can’t even figure out how to use it because something so simple was made stupidly complex. There are better ways to advertise your business, like tiktok.

Honestly A Good App. Not sure why there’s so many negative reviews, but I’ve had the app for a couple weeks now and I gotta say it’s even easier to use than the desktop version 😅 Minus one star only for some minor bugs that cause things not to save occasionally

I did not open an Ad Account!. My account was hacked. I have continually reported this in multiple channels through Facebook and Meta Ads, but I get no response. Someone started listing cars on the marketplace under my account. It was a scam. I reported. I never opened this Ad account, but it now shows I have a balance. I get hourly notifications that I have a past due payment!! Facebook will not respond!!! This is ridiculous!

Gets better with time. Effective app for monitoring marketing campaigns. I do feel it’s a bit confusing using the filter searches for past campaigns. I also feel like I’m not using the app to its full potential, however it’s getting easier over time and use.

So horrible I actually think it’s a troll!. This app is the sole cause for my loss of hope in the future survival of the human race. If this is something the largest social media company is ok with putting out, then god help us all. It is incredibly basic as far as insights on ad results that you might as well just guess. It banned my ad immediately for containing political content. I was trying to get people to buy t shirts for a history podcast. Just the logo on a shirt but no, that was too political. The appeal for the ad was somehow the source of more frustration in my life that has led to a drinking problem to cope with the PTSD this app gave me. The only thing it does well is try to get you to spend more money in any way possible. If this app is good at anything, it excels at begging for more money like a hooker in Vegas trying to get you to spend more.

App screen black after logout. App screen goes black after logout on iPhone 7 Plus. Cannot log into another account or access anything. Closing the app does not resolve anything. Have to uninstall and reinstall just to log into another account. Facebook support is really useless... there should be a way to easily report issues like this but when you click the support link it only takes you to a knowledge base that is useless for reaching a person about a legitimate issue. Come on Facebook get with the rest of the world and actually offer support reps, at least for your business customers paying money to use your products... You should be able to switch between accounts easily as well...

Creative tools. The only way I can access the creative tools tab is literally using the Facebook app (not the ads application), which, only pops out once in a blue moon. It’s so disappointing that I can’t access the creative tools in any sort of way when it’s HIGHLY useful when creative ads. I would have spent much more into creating ads in this application if it were to include it and make it visible. Otherwise, the application itself isn’t useful and very difficult to use.

Edits not appearing in app.. Edits made to my audience or ad sets don’t appear in the app. I have an ad running where India was consuming most of my budget so I went on my computer and excluded India from the target list. The change would show up on the computer but not on the app. And on top of that, the ad kept going to India! The app also doesn’t let me scroll on my “edit countries” list. Overall the app does not refresh edits timely at all.

I wish I could give this app 0 stars. This app is a death sentence to a small business. Like I need 1 more Facebook app to suffer through! It’s essentially unusable and hard to navigate, and I truly don’t understand why it couldn’t be left alone on the page manager app. It’s harder to create an ad or boost a post, and even harder to cancel an ad once it’s run its course. Honestly it just seems like a way to trick people into spending more money. PLEASE PLEASE PLEASE put the ad and boost option back on the page manager app.

We deserve better. We’ve used this app for years to help manage our business accounts which spend $$$$ on social advertising every month. Our team needs access to constantly monitor and optimize, and certainly don’t want to be glued to our desks 24/7 to do so. The app as it is now has completely stopped functioning. We can’t even open to see the ad sets. We really do deserve a better mobile tool. Come on, Facebook. Do better.

Updates have ruined functionality. With every progressive update data has gotten more difficult to analyze and certain functionality has just been lost. My conversion ads are no longer even displaying the number of purchases they generated nor calculating the cost of conversion. Very difficult to use it at all without these data points.

Just lost all metrics but spend and impressions. I think I may be one of the few people that actually really found this app super valuable. But, as of last night all metrics other than spend and impressions disappeared from my main dashboard. Since I do Ecommerce this makes the app substantially less valuable. Has this happened to anyone else?

Works well enough. Nothing to write home about but in general ads manager even on desktop is buggy. The app def serves a purpose to check up on things on the fly! I am going to keep using it!

Ok for quick glances. Nice to look at day to day while away from a desktop computer, but needs more functionality. I would love to be able to select a date range and see my ad spend across the selected dates, not just have the 1 day, 7 day, and lifetime options. Also, it would be nice if the CPA by ad set reflected the selected date range, instead of displaying a lifetime average.

Facebook hates small businesses. They restrict your ad account for no reason and just say you broke a policy but refuse to tell you the policy or tell you what you did wrong. The truth is I did nothing wrong and I got restricted from advertising after one of my ads started doing really well. I don’t understand but it’s like they will only take your money if your ads are failing and ban you if your ads are doing good. Only huge billion dollar companies are allowed to make money with Facebook.

Ad manager. Iam new to online business. I have been struggling. how to manage my Ads. handy in my mobile. now that i got this app made my life and business easy to follow and manage at my fingertips. Thank you for this technology

Super buggy. Half-implemented “night mode” changes the wrong text and background colors so instead of white on black it’s white on white and black on black🤦‍♂️ I've had to delete and reinstall the app a few times when it fails to load ads (clicking through the adset level into a list of ads). Overall it's somewhat useful and really helpful to be able to use on the fly for increasing budget and such... but wow is it hard to use with all the bugs.

Very glitchy. Very glitchy with lots of buttons that simply don’t work. The stories ads doesn’t include the option to swipe so you can see more text so you must keep text very short. Option to exclude USA from targeted countries doesn’t work. I’d hoped this would save me from the hot mess of fb ad manager and the horrible Instagram promos that put my ads into perpetual review but alas....

Worked great until last update..... As soon as I login into the app, it crashes and backs me out. I’ve deleted it, logged out, downloaded it again multiple times but it still crashes. Haven’t been able to use the app for 2 WEEKS. I’m not always around my laptop and sometimes need to manage my ads from mobile so it has literally been impossible for me to work and manage my ads on the go. Please fix this!

Horrible. Facebook treats small businesses like dirt. Constantly banning ads or accounts out of the blue, and there is never an actual person to talk to in order to straighten things out. Then they give admins lifelong bans. It doesn’t matter how long you’ve advertised with them or whether or not you adhere to their policies. Facebook has the worst possible customer service in the history of business, hiding behind AI algorithms and making it impossible to contact them.

Glitchy. The app has been cool for a while but now all of a sudden a list of my old, deleted ads showed up on the same list as my active ads and I can’t delete the other ads that appeared. Then I clicked on the Help link and it took me to an error screen.

Let’s Be Honest. This is just more stuff for us to stay under the Meta umbrella BUT DOESNT WORK. I log into this app almost everytime I use it because someone how I’m always getting logged out. The business page that I’m using it for is never properly connected. Everytime I go to make a new ad they’ve only load 3 posts from the Instagram and there’s 13. I need to find another way to promote my business because Instagram & Facebook are making impossible and disheartening.

So much better then google ads. Had to move all my advertising to Facebook ads. Google is so restrictive and it’s hard and confusing to use. Hate google. Facebook is definitely the best in terms of advertising power

What’s the point???. I never EVER write reviews on anything, but felt it was absolutely necessary to do so for this so-called app. I’m wondering what is the point in having an ads manager that can’t manage ads? I have tried EIGHT times now to post an ad without success. Each and every time it lets me get a little bit closer to the end, but each and every time the app randomly kicks me out and closes and then I have to start over. These app is completely useless.

Why the negative reviews?. This app has just about everything you need to check how your ads are doing. I’m not going to edit my ads here. I don’t understand all the harsh reviews. It’s user friendly and gets the job done 👍🏻

Seems to be broken. Only top level analytics are available. Deep dive into ad sets and ad unit performance gives an error message. Would be nice to have this app work but for now we’re stuck with desktop.

Facebook Adds Manager 5 stars !. We here at KE&I,LLC have been running our adds on Facebook for a long time ! We always get great results far greater then any other platform such as google adds or bing ! Stick with the platform you get results on !

Never signed up for this. Never signed up for any of this crap but was forced to install this because the crooks at meta are pushing it making it seem like I’ve been buying ads when I’ve never. Also can’t delete the ads account that I never wanted or signed up for. So now it’s just another security vulnerability thanks to meta poisoning all that they touch and selling our data and manipulating the truth.

I’ve spent over $1M with them. I am signed in on my phone but to add a marketing team to the ads I need to have access with my laptop. They won’t give me access because the only way for me to sign into the account is to have the two step Authenticator which this was on my phone that was stolen a year ago. So the Authenticator app is the ONLY way they will let someone have access to their account on their laptop (I’m already signed in with my phone…)

WORST ADVERTISING PLATFORM EVER!. The customer support is HORRID! Absolutely disgusting how they treat their customers/advertisers. They’ll ban you for making a simple mistake without warning and not only NEVER TELL YOU WHY YOU WERE BANNED but won’t help you correct any mistakes that happened. I’ve had 2 ad accounts incorrectly disabled for a simple mistake had they told me about I could have easily corrected. The AI system that autobans needs SERIOUS revamping and restructuring. Until they fix this it will remain 1 star. I’d give 0 if I could.

Cannot use due to crashing. I have been a fan of this app for awhile as it gives you nice feedback on your Facebook ads. Unfortunately the app has become unusable, immediately turning to a blank white screen when it is opened. I have been diligently updating it and have tried deleting it and restoring it several times. It hasn’t helped. PLEASE FIX THIS APP!

Surprise that is user-friendly for the blind. As a blind business owner who runs a nonprofit are use this to promote my events and was very pleased and surprised that for the most part is very user-friendly on my phone for blind users like myself

Terrible. Where do I start? First, I keep getting a daily summary notification from September 5th every single day. It’s October 7th now. I’ve turned off daily summary notifications a while ago and it still comes through. Second, this app’s features are beyond basic. About the only ad you can create from this app, is boost a post. Who tf does that anymore?! You literally can’t create an ad from scratch. Third, the reporting is crap too. You can’t even see CTR, CPC, it any actual valuable information.

Doesn’t show you basic data from ads. I don’t usually leave reviews but I had to because this app is awful. It constantly gives me notifications that are not true when I open the app. It also sends me double notifications for everything. The app doesn’t even show you ROAS or the amount of money you made from the purchases. Completely worthless app in my opinion. You would think Facebook would have the money to build a better app.

12 mini issue. When I open the meta ads manager on my iPhone 12 mini the first screen I see does not fully show up on my phone and therefore I cannot choose any options that are on the bottom of the page. Basically the app is worthless on my iPhone 12 mini and I am unable to manage my ads and will be deleting all of my Facebook Ads since I can no longer manage them through my phone.

Great updates. This app provides the on-the go updates that I need when running my business! Definitely a great addition.

Annoying. This app is ok for checking progress of an ad but not really useful for creating or editing and ad. Also, it’s SUPER annoying with its notifications. I turned the Daily Summary notifications off but they still pop up everyday. Ended up having to turn all notifications off because the app was ignoring its own settings 🙄 That sort of negates most of the point of having this app because it’s not like it can do much else.

Very Glitchy, Charging Way Too Much !!!. I use this app to promote my e-commerce business and this app is so bad, that this is the first app I took the time out to right a review for. I’ve had my account disabled numerous times for just changing a little bit of my ad. I have gotten charge $0.24 just for only 13 people to see my ad ! This is the worst platform ever. How is facebook going to run Instagram but can’t even handle their own signature platform, makes no sense.

The application freezes constantly.. The app freezes frequently, preventing me from creating a new campaign. Despite my efforts to set up a campaign and input information, the app always seems to freeze once I have completed the hard work. As a result, I lose all of my progress, which is quite frustrating. Working with this app feels like a waste of time, and I hope that the developers will issue an update that resolves this issue.

Never used- got hacked & charged. I never ever used meta ads. I woke up to an approved ad, $10 worth of charges to a card a don’t recognize and admins on my account I didn’t give access too. I deleted the other admins and changed my access and reported all of it through meta ads. But somehow, even though I paused down all the ads- they keep getting restarted. The security for this product is non-existent.

Changing Policies. Facebook ad policies are constantly changing. Just as I get used to a format and it becomes familiar, it changes. One can adjust and be flexible to the changes and learn form one’s mistakes. But, now they have change the payment time frame from cost per week to cost per day. I mistakenly went from paying $50/week to $50/day which is a dramatic change that I did not realize until I received the bill.

Terrible Representation. I have been a Facebook ads user for a little over a year and I have to say this is the worse app to use for handling the companies I write ads for. The only thing I use this for is checking my lead generation and spend. Everything else is handled on my computer.

Update causing issues. It looks like the update released a few days ago has broken some key functionality in the app, namely the ability to compare your adsets. This comes after a release a couple months ago that broke the summary data for everything inside a campaign, which still hasn’t been fixed. Seems like the app is going backwards consistently

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Meta Ads Manager 362.1 Tips, Tricks, Cheats and Rules

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Meta Ads Manager 362.1 Apps Screenshots & Images

Meta Ads Manager iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 362.1
Play Store com.facebook.MAdMan
Compatibility iOS 13.4 or later

Meta Ads Manager (Versiyon 362.1) Install & Download

The application Meta Ads Manager was published in the category Business on 24 February 2015, Tuesday and was developed by Meta Platforms, Inc. [Developer ID: 284882218]. This program file size is 83.44 MB. This app has been rated by 26,031 users and has a rating of 4.4 out of 5. Meta Ads Manager - Business app posted on 26 January 2024, Friday current version is 362.1 and works well on iOS 13.4 and higher versions. Google Play ID: com.facebook.MAdMan. Languages supported by the app:

AR HR CS DA NL EN FI FR DE EL HE HI HU ID IT JA KO MS NB PL PT RO RU ZH SK ES SV TL TH ZH TR UK VI Download & Install Now!
Other Apps from Meta Platforms, Inc. Developer
App Name Score Comments Price
Messenger Reviews 3.9 1,376,078 Free
Meta Quest Reviews 3.1 19,745 Free
Meta View Reviews 4.4 2,766 Free
Meta Business Suite Reviews 4.6 298,150 Free
Facebook Portal Reviews 4.7 5,354 Free
Meta Ads Manager App Customer Service, Editor Notes:

Bug fixes and performance updates

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Find on this site the customer service details of Meta Ads Manager. Besides contact details, the page also offers a brief overview of the digital toy company.

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