Parental Control App - OurPact App Reviews

VERSION
9.11.0
SCORE
4.4
TOTAL RATINGS
36,629
PRICE
Free

Parental Control App - OurPact App Description & Overview

What is parental control app - ourpact app? Use OurPact parental control app to:

• View – Capture automated periodic, on-demand or gallery views of your children’s online activity, all encrypted for safety.
• App Blocker – Block internet, text messages, and apps at-a-touch
• App Rules – Block & allow specific apps
• Block/Allow Websites – Prevent access to specific websites, including adult content, for safe internet browsing
• Block Texting - Block access or set rules for texting apps
• New App Alerts – Receive alerts when new apps are installed on your child’s device
• Block Schedules – Automate your family’s daily routine
• Screen Time Allowance – Set daily screen time limits for your kids
• Geofencing with Places – create GPS geofences around specific locations and receive real-time alerts when their kids leave and arrive at home, school or any set zone
• Find My Family – Allows parents to locate any family member using geolocation and geofences.
• Find My iPhone & iPad – Family Locator also lets parents find the location of all their individual devices paired to their parent account in case of lost or stolen items.

OurPact gives you the power to block apps like social media and games plus gives you peace of mind knowing you can track your kid’s location and have visibility into their online activity.

OurPact allows parents to foster healthy habits and manage their child's screen time using screen time allowance, blocking specific apps, blocking texts, and scheduling daily screen time according to a child's daily routine. OurPact is the most comprehensive parental control app and family locator, perfect for families of any size.

By pairing your family's iPads, iPhones, iPods or other device platforms to OurPact parental control app, you have the power to manage your entire family's screen time & device locations from one powerful application.

Recommendations:
• Use OurPact's app blocker and parental control app solution to reinforce spoken or written agreements with your child regarding screen time limits and device use.
• Use OurPact parental control app to block social media or games with a single touch, while leaving apps that help your children learn and grow.
• Use OurPact’s View function for spot-check monitoring of your child’s online content.
• Set daily screen time allowance and teach your children how to budget their screen time effectively.
• Set one-time or recurring schedules for your child to manage screen time on-the-go.
• Find my family or locate lost or stolen items using Family Locator.

OurPact offers a Premium and Premium+ monthly auto-renewing subscriptions charged to your iTunes account. Try free for 1 week. You'll be billed monthly within 24 hours of the end of the current billing period. You may cancel or turn off auto-renewal of your OurPact subscriptions any time by going to the user's Account Settings. To avoid being billed for an additional period, subscriptions must be canceled at least 24 hours before the end of the current period.

For more information visit:
ourpact.com/privacy
ourpact.com/terms

If you have any questions or need technical support, do not hesitate to reach us via email: support@ourpact.com

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App Name Parental Control App - OurPact
Category Lifestyle
Published
Updated 21 February 2024, Wednesday
File Size 34.01 MB

Parental Control App - OurPact Comments & Reviews 2024

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Don’t do it!!. I have never felt the need to post a review but I am posting a review for this app! This app has been the biggest headache! And customer support is not helpful at all. There is no phone number and can only contact through email which they reply to everything with a very scripted response that does not address your problem at all. I signed up for premium access and after 2 days of trying to connect my sons phone to my account, I was not successful so I deleted the app from his phone and canceled my subscription. Well, I forgot to delete the app from my phone which is the parent account and had set a bedtime for 10pm. Well, I’m sitting here scrolling through Facebook and my app shuts down and suddenly I have no apps on my phone and I can’t open anything but my browser and my settings. Even though I had the parent account, it still shut my phone down. This app is not functional at all and is expensive! They advertise a lot of great things but you can only access the bedtime schedule on the free version, otherwise to access the other features on the description, you have to pay. Also, once the restricted time was lifted, my apps were all kinds of scrambled!! I am not happy with this app at all!

Just saying. I think it’s a good app and I can agree with parents that want to cut down their child’s device time a lot of my friends spend the entire day of playing video games or on their phone or on the computer so personally I think this app would be really helpful but I want to tell all of the parents here as just a message I’m not complaining. Don’t use this like my mother does she travels a lot and I take live with my grandfather at home so I have to take photos of giving him his pills or any food that he eats for dietary reasons and those are the only times during the day that she’ll unlock my phone when she does she’ll do it for 15 minutes or the minimum time, now I’d be OK if she even only unlocked it for half an hour every day but she has trust issues so I also deal with 15 minutes every single day three times a day so I guess my only point would be don’t do what my mother does because before she got this app I actually had a lot of friends that I like to talk to on my phone and I lost some of my friends because of this app

Solid app with some quirks. Overall I like the app for what it does to controlling the devices. Kids love it when they’re zoned in and I block it all! There are some features I’d like to be considered: So iPhone X face recognition.... if it doesn’t catch you right away, say you’re off the app for a minute and go back, it makes you put in the user and password. No way to re-invoke the face recognition. It doesn’t allow for iPhone saved user Id and password key thingy either. Super annoying when you’re used to using the face recognition feature for everything. Ability to set time of day for certain apps... that would be awesome. I don’t want to put music as part of their screen time but I’d also like to be able to shut it down at a certain time of day. Ability to add time. I’d like to quickly say, here’s 30 more minutes or an hour and overrules the time limit and bedtime schedule. Timer sometimes randomly eats all the time away before they’re even awake in the morning. Seems to happen if thy don’t pause it before the bedtime locks the device down. Usage: I’d love a report emailed to me with sites visited. I’d love to see the amount of time spent on a certain app directly in this app. Alerts: let me know when my kid sneaks on my wife’s phone and changes the schedule or allows unlimited time. I’d love to beta test any and all of these features or any others that you’re considering. Thanks!

One glitch keeps the rating from great. So, we have had OurPact premium for several months and overall I have been very happy with it. I had no problem installing it on my son's iPhone 5s but have not yet been able to install it correctly on the other son's iPod. I haven't spent a lot of time trying so I won't count off for that. I have one major issue that has arisen that really means I will probably cancel. Gamecenter. When apple deleted the gamecenter app that means it is no longer able to be controlled by OurPact and has become restricted completely. So, my son lost all his game progress on multiple games when I blocked them. While my husband says "who cares" I feel like that's a little harsh that I don't mind in his allotted screen time if he plays them and I know I would be really aggravated if I lost things like that. I feel like this may end up being a deal-breaker because if I can't limit games there is little point in having the app. If it wasn't for this issue I would absolutely love the app because I have such great control over his phone even when he's not with me.

Review from the victim. Hello my name is ally I am 1 of two teenagers in my family and honestly this app is trash. I know some people might read this review and think “oh well 1 less thing to complain about” but in my case it’s the exact opposite. My family is a military family so obviously I move around a lot. It may see, like a common thing because there are a lot of military families in the US. Usually the orders for my family are set to two year but no longer than three. For me it feels like I’m on a time limit at every second of my life and this app only makes it worse. My family uses this app as a punishment which I don’t respect but it does allow ,y phone to turn off at night which I do respect because we all know what a teen is like without their beauty sleep. All I’m saying is that before you decide to use this app confront your child and make a plan like for example a bedtime schedule or self monitoring system and trust them for a while. If that doesn’t work then please by all means get this app but I encourage you to use the system of trust first.

From the POV of a teen. Of course, the developers take time and answer every adult’s reviews (read: everyone with a “valid opinion”), and they won’t answer mine or the other teen POV review I’ve seen. Why do you block camera? Why do you block Siri? Also, I saw a review that said it was less about control and more of an agreement between the parent and the child. My parents do not operate like that. They took my phone for a month and when I got it back they had installed OurPact. They leave it blocked all day, every day (except for school, so I can use google classroom and such, but the second I get back home, blocked again). I do not understand why you have to make us pay to select certain apps to block, because I know that if my parents could, they’d let me keep camera, Siri, google classroom, WhatsApp, and apps like that all the time. But since they don’t pay for apps, I’m stuck with “all or nothing” and it’s gets very frustrating than my phone can’t function like a normal phone for 90% of a day. This app has good intentions but you have to pay for all the good features, which makes it seem like that’s how you planned it.

Challenging to start, yet it’s the best out there right now. The concepts are great, but it’s not easy getting started and implementing the app. Once implemented, the premium app is well worth it. It is very expensive, yet the addictive properties of cell phones demand accompanying education in self-control, and this app is the best out there for now. The website has videos pulling your heartstrings about your relationship with your kids. Unfortunately the website is not so friendly when it comes to finding the instructions for using the app. One needs to bumble around until one runs into them at the bottom of the home webpage, because they’re not even labeled. App support responds quickly, but they send you generic instructions about the topic you’re inquiring about. With a little persistence they may write back with an actual answer, but such effort shouldn’t be necessary for something that will cost upward of $500 to cover one child’s teen years with the premium app monthly charges. Alas, until something else comes along, this seems to be the best app for parental control, so I’m recommending it.

Great customer service & quick response to problems. Premium is the way to go because you can have so much more control over your child’s device with individual apps and different schedules. My child thought it would be a good idea to try to delete OurPact jr and try to get the parent app which she failed at miserably. It screwed everything up and basically cancelled my account which gave me the limited access when I had already paid for the current month. Card on file was fine but it kept rejecting. I emailed the scenario and within 1:00 minute I had a new email saying “welcome to Premium”. I then checked my app and everything was back in place! Thank the Lord they have customer service with some sense and quick response! You won’t be disappointed with this app. I promise. From one female teen mom to another. Con: I don’t understand why I constantly have to reinstall the app. My child’s device is no longer paired for quite some time. This is the aggravating part of the whole thing.

it’s super controlling. i’ve had this app used on me by my mother. i’m now out of the house and i just want to say this app is extremely controlling. if u are a parent wanting this app why don’t u try just talking to ur kid. u do realize that their entire LIFE if on their phone right ?? them being on the phone has NO affect on U. leave them alone. i promise u if u get this app or a similar app ur kids WILL resent u and in the long run u will regret getting it. trust me when i say that ur kids will start to be more sneaky and they will literally hate u. they may not act like it but deep down they know the second they are able to leave the house they will and they won’t want to visit u. this is because to them u are taking their freedom and basically their life. are u getting this because they are failing class ?? if so why do u care , if doesn’t affect ur future it affects theirs. are they staying up too late ?? then wake them up TIRED. why do parents always want full control over a kids life. parents u shouldn’t be trying to control ur kids u should be allowing them to live their life. grow up and realize we live in a life that uses technology constantly and u need to get used to it. controlling a kids life is not the answer and u will regret it when they never want to see u again. just y’all to them in a calm matter and have a good conversation. i promise u it will work 10x better !

App stopped working, developer says they’re working on it. I installed the app on both of my kids’ phones and all was well for several weeks. Then the app stopped working completely. It just froze and wouldn’t respond. After uninstalling and reinstalling the app it was okay for approx one day, then the same thing happened again. I emailed the developers and they told me they’re “actively investigating” and “hope to have a fix ASAP,” and that in the meantime I should just log on through a browser. I’m pretty disappointed that I paid for this subscription and it stopped working as advertised almost immediately, and I felt sort of blown off when I contacted the developer. I think I even paid for a full year of a premium subscription up front. As for the service itself, I’ve been happy with it even though I can’t access it conveniently. It allows me to schedule screen time for each phone. I haven’t tried the GPS tracking or anything else as my main need is for my kids to not be able to get up in the middle of the night and play games.

It works. My son has autism and I also split time with his dad- so we wanted a way for him to have a phone and be able to communicate with us at any time, but also didn’t want the phone to be a distraction at school. We also wanted to have control over the apps that he had access to, especially the internet. That was 6 years ago- and we’ve been using Ourpact ever since. His younger sister also has it on her phone now. I didn’t have any issues downloading the apps or upgrading. It is annoying that it jumbled their apps, but the kids don’t really seem to care. I also like that it can take screenshots periodically, so I can monitor them without being right on top of them all the time. Their phones are available, but not a distraction at school or when we’re at events, etc. Timers turn off apps well before bedtime and during the school day, and we can determine how much time they get to play games and when. Also comes in handy when kids are throwing attitude or not listening and I can turn their apps off real quick :) I recommend this app to everyone, especially parents with kids who are about to get their first phone or parents who are having issues with their kids sneaking or using their phone inappropriately or excessively.

App diminishes device power over family. Our family loves this app. With four kids in range from 16-6 years old, it’s been difficult to manage all their different device needs for school and entertainment. OurPact saves us from all the power struggles and arguments with our kids. Now everyone in our house has a fair opportunity to be part of making smart choices when it comes to device use, rather than us as parents having to be the managers all the time. We use the schedule feature, and each child has a different schedule based on their developmental level and school needs. I especially love that if the app is glitchy (hey, it’s a fast moving tech world!) I can go online and manipulate the kids’ schedules just the same. Other loves: - locked app home screen on my phone so the Little’s can’t get into it - premium feature that allows us to leave certain apps open all the time. This is most necessary for the older kids and the apps they need open all day for school. - being able to block specific apps entirely- so huge when all our devices are Apple and the kids can airdrop any Family shared apps to their devices without notice to the parent. - online support has been awesome, friendly, helpful! Long story short- what used to be a major point of contention in our house has become a non-issue, thanks to OurPact and the flexibility it offers in managing all our kids’ devices.

Recent Update. This app was almost perfect, the only issues I had with it before the most recent update was the map of my child… it would never truly let me see her location, other than the notifications I would receive letting me know that she had arrived/left home or arrived/left a family members house.. however this recent update has ruined the whole experience for me. It will block (not even during the specific times I set for her phone to turn off) but yet she still has access to her apps. Then other times, it blocks everything just like it’s supposed to. I understand that it’s technology and it’s bound to have glitches, but I’m not going to keep paying for an app that isn’t tracking my daughter or blocking her screen time when it’s supposed to. Just today while at work, I got a notification that my daughter had left home. She’s not supposed to leave this house without telling me so I called her and sure end she was at home, right where she was supposed to be. Scared me to death… I’m giving this app one more chance and if it doesn’t start working right, I’m going to ask for a refund for the months it wasn’t working so that I can find a new app that will track my daughter and work correctly.

ONE issue stopped my use. This is definitely the most useful app I have found - for myself! I am an adult, and am absolutely tired of seeing everyone around me wasting time on their phones (you older adults, too!). I wanted to lead by example and unplug. I set the times I wanted to unplug and was so thankful to see all of my distracting apps disappear. I was able to focus on myself, take better care of my mental health, and go to bed earlier without constantly checking my phone or getting distracted. I am absolutely in love with this feature! Unfortunately, the app scrambling that occurs after the break period is over is too overwhelming for me. I got really anxious seeing my apps spread over three pages (I keep them all color-coordinated in folders on the very first page). The premium feature is just not in my budget to combat this issue. However, I must give credit where credit is due. This app gets the job done, even though it is unlikely that I will use it again.

Our Pact Premium Version Damaged my IPhone 7. I downloaded the free version and quickly upgraded to the plus version which worked beautifully for my son and I. After seen the advertising of Our Pact Premium offering more features that I thought were attractive to us, I paid for the upgrade. The installation was painful and and involved connecting the iPhone to the ITunes in the computer and restoring the phone with the Our Pack settings. It took me many times to get it installed and many poor communications with their customer support service. The first day, both our iPhones (my son’s and mine) got blocked and I had to contact one more time the poor customer service (they don’t read your emails, they just copy and paste info not related with your questions). When the problem was “fixed,” his IPhone got stuck on the Apple screen. After many hours with the Apple customer services, erasing the iPhone several times, restoring it two times, still the problem persisted. The IPhone was damaged without a way to repair it. Luckily, my phone was in the warranty period and I got a brand new phone.

Was pretty complex to set up - but it works beautifully. I have two kids and two iPhones to set up, and the process was a good bit more involved than I expected. For the “premium” level with all the controls (which frankly is the service level any responsible parent will want), you have to back each kid’s phone up to iTunes on your (parent) laptop, then erase and reinstall each one with a new OurPact-controlled OS. As luck would have it, both phones decided during the process that they also had to download and install a new OS update, so the process of setting up two kid phones, two parent laptops and two parent iPhones took almost 2 hours. But the step-by-step directions in the installation utility and on the website were extremely thorough and I got through it without any problems - just took a while. (I do have to wonder though about how a less tech-savvy parent might fare..?) With the installation now behind us, we really like the design and function of the app. It gives us a new level of peace of mind by allowing us to limit our kids’ screen time, and to have pinpoint control over their Instagram/Snapchat/texting/Facebook/social media/Safari use.

Premium permanently ruined ability to connect to iTunes on my computer. I used the basic version for a short time then upgraded to premium. I STILL have not even been able to try the features to see IF they work, because the Premium version will not install on my phone nor my daughters. It requires you to download the software on your computer via iTunes. Once I did this, neither my phone or my daughters phone will connect to iTunes on my computer at all. After MANY generic email responses from OurPact (because there is no phone interaction at all- email is the only customer service choice you have), they tried to claim it was a problem on Apple’s end; this is ridiculous to even suggest, since I had just completed an update on the phones via the same iTunes an hour before the problem. The ONLY difference is this installation. So I called Apple Support and spent close to two HOURS troubleshooting with an upper level tech, who ultimately determined that OurPact had caused the issue and there was nothing they could do on their end. Even after uninstalling the software and apps completely from my computer and phones, the problem is still there. I would highly encourage you to look elsewhere. If this had worked as it was supposed to, it seems to be a great app system. But not only did it NOT work, it has caused damage to my iTunes connection that even Apple can’t fix. Download at your own risk.

New user need help. I love the idea of this app and set it up and paid for premium version. It took me awhile to set it up on my first child’s phone. I’m testing a different one in each of my kids phones (this is only one connected to mine). Tonight almost all my apps disappeared. I knew from reviews, you responded saying it must be the parents getting setup as the child. I don’t even know how that’s possible. My restrictions in my settings were like I was a child with a long list of things blocked. I took other reviewers advice and deleted the app from my settings but now I’m afraid I will have to start all over and don’t want it to apply to my phone. My sons phone is one I connected to iTunes and went through entire process. It shows his iPhone 5s as the one monitored. I don’t have a 5s. I even logged on on a separate phone and tried “grant access” and took away all restrictions and still nothing changed. I can’t risk that. But this was the one I wanted to use the most. Can someone email me? I’ll change my review if I can figure this out snd give it a fair shot. Erin Mcinnis signed up on 2/24 Thank you.

Lacking support to downloading problems. I heard about this app from a friend and was happy to hear that the parent-child fighting was better in their home because of the app. I decided to give this app a try. After downloading the app to my phone and paying for the premium version, I went to download to my child’s phone, everything seemed good. However, when I tried to use the app all the premium features were not there. I reached out to OurPact via their email address and they told me to re-download the app again. So after doing that it still wasn’t working so I reached out to OurPact again and they told me to re-download the app again. SO I did! Same thing!! By this point I am very frustrated and had other things to do in my day so I left it at that and am still not able to use this app but am being charged for premium each month. I just wish there was a better way to talk to someone from the app that could walk me through the downloading process. I’m sure it is me that is the problem but it would be nice for someone to help me with this!!! Just getting the same email response from OurPact is NOT helpful! I tried it a few weeks later and got the same response from OurPact! NOT HELPFUL! Someone PLEASE help me or I’m going to try a different app all together!

Kids figured out how to disable and help desk is difficult.. I have found this app to be very difficult. We’ve had it for 8 mo. and We just cancelled premium. Before going into other issues the main reason we cancelled is bc my 10 yo has figured out how to unpair her device making this app useless. She set out on a mission (unannounced to me) and pretty sure it only took her a day to successfully unpair. OurPact did send a notification so I knew immediately, but I can’t constantly re-pair devices, especially as long as that process takes. If your kid doesn’t figure out how to unpair, Other problems are... Mainly the lack of ability to speak with someone at help desk. I initially had a good bit of trouble pairing my kids devices and help desk is only though email so the canned responses took weeks to get a resolution for issues they admitted they had been having. After finally getting devices paired they somehow disconnected again after a month or so. After the devices disconnected I had basic access, but I had to go through the process to set up all over again through the same pairing issues that they admitted again were kinks on their end. All could likely be fixed with a more efficient help desk process.

Getting OurPact on my kids’ phone is frustrating. When I first got this app for my kids’ phones, it was fairly easy for me to install. I started paying for the premium account because it assured me more control over their apps. A while back, in an attempt to get more people to use their native apps, Apple made it more difficult to use OurPact, and I feel like OurPact hasn’t really recovered from that. While I still recommend this app to friends, I now do so with caveats since I actually have come to dislike using it. I bought a new phone for one of my kids and I dreaded getting it on there. Also, when I removed that child’s old device from the OurPact account, I wasn’t able to reset that phone because OurPact is still working on it somehow. Also, the fact that my kids’ apps still get scrambled every time the apps close and reopen is confusing. I feel annoyed if I have to search for an app; if I had to do it every single time I used my phone, I’d probably get rid of it. I want to help my kid learn to manage their time on their phones, not frustrate them every time they want to use their device. I’m giving it 2 stars because, although it technically does what it says it does, it’s a hassle to deal with. I’ll be doing some research… there has to be another app by now that does mostly what this does without all the hassle.

FALSE ADVERTISING. I initially gave this app a 5-star review, because it theoretically does everything I wanted. What they don't make at all clear anywhere on their website or in app descriptions or in their terms of service is that YOU HAVE TO HAVE A CONSTANT INTERNET CONNECTION for any of it to work. I can't create a schedule at home, set it for my kids' iPads, and then let them go to school and have the schedule still work. Which seems like how you would expect this to work, just by common sense. But no, every single change in block/grant status requires an ongoing connection to the internet. My kids have an hour ride to school each way. I want to give them access to their games during that time, but only during that time. I don't understand why this is so hard to do, but so far I've yet to figure out a way to make it possible. If this app just let the previously created schedule run as planned on the iPad without a wifi connection, it would be perfect and I'd give it 5 stars and pay even more than $5 a month for it. I do have to add one more thing: all of the people giving this bad reviews saying it is controlling or destroys trust with your kids (maybe most kids writing those reviews?) have this wrong. My children and I installed this app together and are in agreement with our family rules. They understand why they need them and accept that. This isn't about control, it's about helping kids have good habits.

Don't do it! It broke my iPhone!!. I spent over 3 hours trying to install. You must also use computer to install. Ran into an issue w/ Turning off Find My Phone. Only support they offer is through email thus, not instant support. I Somehow managed to lock my iPHONE!! I'm sure this is due to the very explicit, clear directions to install, uninstall, pair, restore, reinstall, pair again, redownload, etc. I'm being sarcastic, but literally, those are the steps!! Due to only having email support, I freaked and restored my phone from a backup. Of course, lost a ton of info & pics. After restore, my Bluetooth stopped working. Two plus days on the phone with Apple support and my bluetooth has failed. When I asked Apple support if this is from the app, they couldn't say but coincidence of the whole mess is strange! Of course, I haven't heard back from app after requesting to speak to a manager. From reading reviews, the app clearly has some kinks. It's too bad because app had great potential & I was referred by 3 other family's that use it w/out issue. But even if it was my error, any app that can damage hardware is a deal breaker for me.

Does not respond to app issues but continues to take $$. I have been in contact with this app/company/Employees for months now on why I’m getting charged but yet I don’t have access to the premium account which I pay for every month. At first they tried to blame it on Apple saying they couldn’t find my account and then I would actually need to sign up under them, instead of going through Apple to pay, I’ve never had that happen before and I’ve had this on my phone and my children’s phone for years after going back-and-forth with someone they explained that they would escalate the issue and that they would get back to me. That was almost 3 months ago and I’m still being charge for a premium account which I don’t have access to, unacceptable! I have explained to them several times that I have receipts from Apple and my bank where I was charged and yet they still can’t seem to figure it out or give me access to the premium account which I’ve had for years and still continue to get charged for. Update 3/8/24 I have filed a complaint/refund issue with apple since this company will NOT respond to any of my email I keep sending them.

OK at 1st then issues started. Started out with the free account but ran out of free uses (they limit how many times you can shut off your child’s applications). So, I upgraded to Ourpact Plus so I could manually shut off my sons account. Everything worked great until I started to notice issues. First, when you click the button to disable applications you trust that the action was completed. I would wake up the next morning and log back in just to find that it was never shut off and my son could have been up all night. Second, there were two instances when I had to reinstall the application on my sons phone (repair) because it would freeze and leave me unable to control my sons application. Finally, I lost all faith in ourpact when our son was grounded for a week (kept his phone but had no apps). Looked over his shoulder and saw him on Snapchat—how? Long story short, if you google how to get around ourpact there is a step by step guide for kids to disable certain features of ourpact (making your parents think it works but it really doesn’t). Support is via email only. They only send generic messages that are very scripted. Though scripted the response does come quickly. Ourpact will definitely work for younger kids but not older kids that know their way around devices. To be honest, all they need to do is go into settings and you can disable the entire ourpact system with one click. I think the application is great if it works but there are a ton of back doors to fix.

WILL DELETE YOUR CHILDS GAME PROGRESS!. I downloaded the app and signed up for premium. Unfortunately, their premium services (App control and location services) are currently not available. They would not tell me how long they have been unavailable or when they would be available. There is a problem with the companion app that you have to download to your child’s device. So they are selling a service that is unavailable. What is worse is that their “fix” is to download software from your computer onto the device. When this happens, the apps on your child’s phone gets scrambled and game progress gets deleted. My son had been playing Terraria for a long time and all his progress was wiped. He was crying all day. OurPact took no responsibility and blamed everything on somebody else never addressing that they were the ones that were selling a product that did not exist and that they were the ones who created a “fix” that would wreak havoc on my kids Ipad. They could of warned me beforehand. Apple should not not be selling this product. If you get your kids will hate you, not because for some reason you feel you need to control what they love, but because you will destroy what they have painstakingly created.

Okay for young kids. I have this on both my teenage son and 10year old daughter iPhones. His is iPhone XR and hers and iPhone 11. It works well, I have the preferred plan that I pay monthly for. I had this for a little while and used it to entice my kids to get their school work and chores done and I didn’t get home until later in the evening and don’t like to come home barking orders. Also, my teenager has a real hard time realizing that bedtime doesn’t mean you just shut off the lights and play on your phone but that you actually go to sleep! This worked for a while until he realized that if you turn your phone off and back on the “block” feature resets on its own to “granted.” I can still make it a mild inconvenience for him to continuously block his apps after restarting his phone but that only works whilst IM awake. Suffice it to say, this doesn’t work for him anymore. I am currently searching for a better app for my defiant teenager since beating him is illegal but will stick with this one for my youngest!

Could be great. Although this app takes a little effort to set up, once it’s there, I like it with the exception of a few things. It monitors screen time well (unlike the built in Apple parental controls which don’t work half the time) and shuts off access after time limit is reached. I like that you can control each app independently and have your child ask before downloading new apps (although this can be glitchy and sometimes the request won’t come through). I do not like that kids have to pause their time to keep it from running out while they aren’t using their phones. This leads to issues when they inevitably forget to pause or they are in an area with poor signal and can’t pause. Also, I don’t like that it won’t let them rearrange their apps on their home screens. I’m not understanding how this is a safety feature and is a huge annoyance for my ocd kid who wants her apps in a certain order. When she locks her apps where she wants them, they automatically reset to a random order the next day. OurPact!!! Take away the necessity to pause the time, the inability to arrange apps on the home screen, and improve app request notifications and you’ll have yourself a good product.

Works great!. I absolutely love this app! I have been using it since 2016. Some apps never add new features but the developers keep coming up with more things that make my life easier and give me peace of mind. I love the new geofencing feature. My daughter tends to become a bit obsessed with her electronics and it’s helpful to eliminate the distracting apps during times that she needs to do homework or access to apps that can help her in daily activities. Maybe you can develop an adult version that I can use so I won’t get distracted by my phone too. :) I suppose I could add my own phone to the managed devices. My daughter has some complaints though. You may not be able to do anything about this. She was was wondering if you could make an exception for apps that use time for the time allowance. She loves to listen to music but it uses her allowance. She also gets very upset when she forgets to pause her time for her allowance and she runs out of time. I’m just passing these on. She has other options for music when she’s at home. The rest just involves being willing to communicate her needs and wants in an appropriate way to me to get more time. She’s still figuring this one out. Thanks for developing a great app! I look forward to seeing all of the features you will come up with in the future.

So far so good!. We tried for almost a year to get our teen to regulate her own phone usage to no avail. After many fights and having to remove the actual phone at bedtime we heard of this app. I am in no way thinking the fights are over but at least now we don’t have to watch the clock and ask her to turn it off and then argue with her. It will simply stop working. We are only using the basic version for now, but will definitely consider the paid version if needed so we can turn the phone off during school. Our teen’s school does not seem to fight phone use in class and instead sets aside class time for “tech time” so sadly any regulation will need to be done by us. My only complaint so far is that the app you put on your kids phone will rearrange their home screen and all their apps every time their phone is blocked and unblocked. Not a crisis but if this didn’t happen that would be great. One less thing for the kids to complain about 😏 Oh and if you are a parent go read the reviews for the kid version of the app Our Pact Jr😆 The reviewers are almost all the kids and reading them made me even more confident that this was the way to go! I laughed until I cried at the kids arguments against this app and how it ruined their lives. Their advice to other kids was to not “allow” your parents to install this on your phone😆 Such an entitled bunch of kids these days!

Disappointed. I had high hopes for this app but after so many issues and seeing the app fail to deliver on its most basic of premises, I have decided to cancel my premium membership and delete the app altogether. I had so many issues trying to download the premium version onto my sons iPhone, it would never let me install it on his phone. It never gave me a reason why it failed or gave me any clue as to what was the issue, it just gave me an error message and would never work, no matter what I tried. On my other sons phone, it somehow allowed him to download and create an Instagram account, although I had every block specific to Instagram in place on my controls. I should also add that my son didn’t look up how to get around ourpact controls, he didn’t really care either way about Instagram and was just fine deleting it after I found it, the phone just didn’t give him any sort of block when he went to download it. I have basically been paying for nothing - since the most basic control (bedtime limits) is the only thing that worked and I could do that on my own from our family Apple account. I would love to have everything this app promises, it would be a game changer for our family. I hope they figure out all the kinks.

Nowhere near as user friendly as the others. I have used a few monitoring apps and this is the least helpful. It doesn’t let you see much of anything. I cannot use the function where I get a screenshot of kid activity on phone. It is also the glitchiest of all three I have tried thus far. I had hoped it would actually work better on iOS than say questudio (btw that app gives so much more actual information/insight on usage) but it does not. Even the overall timers glitch, not just when trying to use very specific settings which never ends well. It’s a no from me. We are about to remove as we are coming to the end of our year subscription and I have no doubt that removal will be a pain. I personally say if you want to actually see anything like what they’re spending their time on or the type of sites blocked (there are settings for adult content blocking but how would you ever know if any is actually being blocked… you won’t it doesn’t show anything like that) you need to keep looking.

Angry Parent. I went through the hassle of backing up my child’s device, resetting the device (something your company did not let me know would happen) deleting everything which took all night for all the apps to re-download only to find the progress lost on most games and all movies needing to be re-downloaded, uploading your software, and trying over and over again to download OurPact Jr. and OurPact Jr. is not available!!!! I now see this information was emailed to me, but who stops from reading the instructions provided in the app to read an email you don’t know is coming? And it too doesn’t say everything will be deleted from the device when installing the program!!! Now this company sits back and collects our money!!! I need the ability to set more than one timer and I can only do that with the premium, but that’s the only feature I get for $6.99!?!?! You could at least lower the cost of your plans until you fix whatever needs fixing with OurPact Jr. and when I email about my frustration, you say “At this time, it's unlikely OurPact Jr. will be available for installation any time in the immediate future." So frustrated!

Premium install was a nightmare. A friend of mine suggested this app and after a quick search I found the reviews over were good so I thought I’d try it out. The free version scrambled my kids phone and caused a huge argument. The premium version said it would eliminate that and gave all the benefits I was looking for so I decided to upgrade. The price seems steep at 6.99 a month but I figured this would still be money well spent. I tried for two days to install the premium version and ran across multiple issues. I could not find basic answers in the FAQ section which is odd because so many of these reviews state having issues and questions installing the Premium version you would think there would be some “canned” troubleshooting tips. I reached out to support via email (I couldn’t find a phone number) and got a generic response saying please provide ya more information. I provided additional information of my problem but I haven’t heard back from them yet so I deleted the app. It’s unfortunate. Reading through the reviews here it looks like overwhelmingly people struggle to install the premium app but once it’s done the results seem good. For an app that I’m paying for, especially that much, the install should be easier OR support/directions or trouble shooting should be easier to access especially since the problems seem to be common and known. Too bad

Upset. I would like to preface this by saying I do like the block and schedule features. Initial installation was simple, and easy to do. That’s what the three stars are for. However, I am quite unhappy that there is no warning about the app scrambling unless you dig through the App Store reviews. When you see an app has a high rating you just don’t expect such a huge flaw. My son has Aspergers, and changes in stuff can really bother him. We discussed this app as a deterrent for making bad choices when it came to games after bed. We were both happy with the way this app said it worked. So flipping his phone back on and discovering his carefully organized folders were gone was terrible. Obviously I should have dug through the reviews more thoroughly before installing and when it comes down to it it’s my fault, but I am disappointed. We will decide tomorrow, after some sleep and time to think, if we will continue to use this app. Frankly the process to upgrade to premium looks intimidating, and we don’t have a pc so I guess, by now reading reviews, actually impossible for us.

Not for everyone (especially older children). My son (freshman) is able to remove management thru his iOS device and although programmers are working on a fix to prevent such an easy removal, it is taking a long time. Unpairing has also occurred when I had the phone with no explanation or reason for it...not sure what would explain this. I’m going to try our carrier’s version and hope for the best. I might try again when my daughter gets a phone, but not sure I recommend for older kids who understand limits are important but like the ability to overide technology. Also - I paid for the plus subscription for $1.99 the last few months. A few days after this months payment, I decided to upgrade to the premium version for $6.99 hoping for better results. The upgrade was made thru the app, which said I would get a free trial period (win, win - right?!)...no, a couple of days later I was charged $6.99. So I paid for plus AND premium in a weeks time. I wouldn’t mind so much, if the pairing issues were fixed....and support response time was more reasonable (still waiting on response from the last request for help).

Great App.. I have used OurPact Premium for over 8 years on three of my boys devices. My oldest son sure hated it. I was able to prevent him from having access to Snapchat and TikTok till he graduated high school. If he could find a way around the controls, I’m sure he would have but he couldn’t change anything. I also use OurPact with Apples family security. Not sure if I need too but I like using both. I have praised OurPact for years and tell anyone that needs a service like this to get it. But…. The reason for not giving 5 stars is the current Log in issue and being signed out. I homeschool my two pre-teens so they are home with me all day and I like to give access but take some apps away at different times of the time. We have schedules set but if they finish work early before say our 3pm “School” schedule turns off, I can’t just quickly log onto the app and grant them an hour. Or when they have lunch, I want to grant 30 min. I have to log in EVERY time. This has been going on for a month now. I have sent customer service an email and they apologized and said it’s being worked on. They suggested I save my log in info so I don’t have to type it in but for whatever reason, it doesn’t save my log in info. Face recognition would be nice to log in for something quick. If it doesn’t get fixed soon, I sadly will have to leave and find another app to use.

Most Life-Destroying App to Ever Come Through The App Store. Parents, do you love your kids? If the answer is yes, I do not suggest you get this app for your child. It is a totally unreasonable and unfair form of cruelty. This enables parents to shut off kids’ phones, and while that may seem like the golden ticket for parents, it is a living nightmare for kids. Have you ever had late night homework, late night reading, needed to check your grades or the weather, or respond to a text, but you can’t because your phone has been shut off? Yes, I have been through all of those situations. They are not pleasant. Even worse, the app taunts you about it. Even when your phone is shut off, the texts you receive will pop up on the screen, but you can’t respond to them. Then if your phone is locked, basically the only app that is on is the Our Pact Junior, and a message pops up in it saying, “You will have free time tomorrow.” I mean, how much more cruel can you get? I’m hoping this low review will discourage others from installing this horrible app, and I’m wishing upon my lucky star that the developers will wipe this app into oblivion. Sincerely, Rebecca Cetton

Almost Perfect!. I went ahead and gave it 5 stars anyway. I am an iOS developer myself, and I know the incredible amount of thought and work that goes into creating something like this. I have read some of the other reviews and I have to say that most of the negative reviews are just silly. Of course you need an internet connection. How else is the device going to receive commands. Of course the installation is involved. Honestly though, the installation took me less than 5 minutes - and wasn’t difficult at all. I can understand that some people may get confused - but honestly - you must realize what the developers at Our Pact have created is no easy feat. We have tried just about every parental control app available all to our dissatisfaction. Our Pact accomplishes 95% of what we were looking for. Having said that, the reason this review is entitled “Almost Perfect” is because there is one thing this app is missing. That is the monitoring of which web sites the child goes to as well as the monitoring of text messages and whatnot. However, the reason I gave this app 5 stars is due to the fact that this app’s purpose isn’t to monitor, but rather to teach children good device habits and accountability as well as personal responsibility. Well done! Thank you for all of your effort and hard work!

Not so good. My child figured out how to override the App. I sent an email to support, asking for any suggestions and there weren’t any. I eventually discontinued the premium subscription in December, however my child’s phone settings remain blocked by ourpact and I can’t open “parent access” in my child’s phone settings because my email is no longer recognized as a parent account. I’ve emailed ourpact many (at least 5) explaining this issue, requesting assistance. I get an automated response saying someone will respond shortly, but no one ever responds, let alone help resolve the issue involving their product. A bit frustrating. However, I did speak with iTunes recently and consequently received reimbursement for the 3 months we had service. I highly recommend asking for reimbursement if you are unhappy with this App or their customer service. Response to you: The whole point of my review was that ourpact support has NOT responded or offered any solutions, after numerous emails from me, until now. I hope your suggestion works. But you are VERY delinquent in responding and this has cost me a lot of time. At least I got my subscription $ reimbursed and hopefully the hostage situation of ourpact app over my kid’s phone will be over soon.

Can not get this to install. This is so frustrating, I’ve spent $99 to have this service, but instead my child’s locked out of his apps, my phone app says I need to use my computer to manage it, and my computer says I need to sync his device. A computer is required to install this program so I paired my child’s device using my MacBook and it said it was ready to be used. All of my child’s games and social media is greyed out now so I opened my app on my phone to change his settings, but my phone app says I need to use my computer. I log back into my MacBook and it has the same Ourpact Setup menu, not the parental menu asking what time of device I need to sync. I go through the prompts and it just cycles through the process over and over again without allowing me to proceed passed the alert saying it’s ready before returning back to the setup menu. My MacBook is always plugged into a power source, but because of the power it’s consuming from the constant syncing and needing to be connected to my child’s phone it’s now died. I’m at a loss on what to do from here

A dream come true!. I have been waiting for a parental control app like this for Lord knows how long. I have probably downloaded in excess of 20 different parental control apps. One of the biggest issues I have had with the apps I previously purchased was the inability to block/control individual apps on the iphone. Other issues experienced were scrambling and unscrambling of the app layout after blocking and unblocking. This app has everything I want: time controls, the ability to control individual apps, and a way to prevent the scrambling of the app layout. The family locator is a bonus! I tend to run late when going to pick up my children from the school bus and having the locator that works in REAL TIME allows me to have an idea of where they are. I LOVE THIS APP! I would pay $20 a month for this app. The only downside I experienced was difficulty setting it up. It took me forever. My child has a 64 GB phone and had over 50 GB free, but I kept getting an error message that there was not enough free space to complete the set up. I ended up having to do a factory reset which was extremely time consuming. However, it was worth it. Thank you so much!

Great app! Great support!. First thing is- This app IS involved in its installation, especially if you're going to subscribe to premium service like we have. After spending a good chunk of time setting up our family's devices, it's totally worth it. And we didn't stop with the kids' devices, we put it our own devices. Yes, the parental phones! Why? Because it helps us manage distraction ourselves! We can control what apps appear when we want and at what time on ALL our devices. Beyond this, let me tell you about their support! After botching part of the install, I emailed support and got a reply in minutes. This support was the BEST I've seen from an app and program provider in my 25 years of using Apple products! I don't write reviews often, but I wanted to write one for Our Pact. It's a game-changer. It's time for us to take back control of our devices and have them stop controlling us! Great job Our Pact!

Don't believe the bad reviews written by uniformed and angry people!. I really thinks it's unfortunate that when people can't figure something out the first time, or something goes wrong, they immediately blame the app developer and bash the app. Yes, this app requires a number of very specific setup procedures that require a PC. This is the only app I've tried that figured out a way to keep the apps in folders and in the order the user wishes. Every other app puts the apps back in alphabetical order. THIS IS AN APPLE ISSUE. The fact that these guys have done it shows a lot of forethought and planning. Yes, this is a premium feature and it should be. This app is worth every penny. Based on the other apps I've tried which in one way or another didn't meet the requirements I was looking for, Our Pact pretty much covers everything we need to manage our daughter's iPad and I would highly recommend it.

Love this app, but have requests. My husband and I love this app! We have used it for years. Our kids use their phones as alarm clocks. And we like for them to have their phones in case of emergency. This app allows us to shut down their devices instead of taking them away. It adds an extra measure of safety as well. We have the premium version. I do have a few update requests for the developers. It would help tremendously if there was an in-app messaging system to OurPact Jr. That way, when our kids’ devices are blocked, we can still message them information. I don’t want them to receive texts from their friends - just me.😆 This would be especially helpful when they’re grounded and their devices are blocked for long periods of time. In a perfect world, an automatically emailed device report would be helpful too! Just a few ideas from a mom-user.🙂

Nightmare to install, limited functionality on free version. Edit: I finally bit the bullet and signed up for the free trial of the premium version. I decided to test out the web filtering feature and I’m currently reading a Rolling Stone magazine article about a lady who makes a living on OnlyFans. on the device that I’m trying to monitor using OurPact. I know that web filtering isn’t always going to be perfect but this should’ve been easy. Poking around search results, I’m able to access TikTok, Reddit and Twitter using the basic web filter. So you will need to explicitly add these sites to your block list to keep your kiddos from accessing these sites. So again, set up is a pain in the behind and you will have to test everything out before handing the device back to your kid. First off, this was a nightmare to install. Had to connect it to a computer to set up the account, log in several times, restart, etc. I finally get everything set up and ready to go only to find out that I need to pay to get even a basic block adult content functionality turned on. So all it does is to set a schedule and brick the device completely when you tell it to. No blocking specific apps, no protecting against adult content, no limiting in-app purchases.

⚠️⚠️iOS 14⚠️⚠️. I will say the app does it’s job to keep kids from looking at certain things or using certain apps after a certain time. Something that I don’t like is how it doesn’t really work with new features in the iOS update. I’ve seen a lot of complaints about this so I decided to check it out myself. Lots of people want to have an aesthetic look on their phone. In order to do so, they customize it with widgets and they put new icons on their apps. However, it doesn’t allow you to put on app icons. The only way you were able to have these icons on your phone with ourpact is when your phone is unblocked. Some parents put controls on that allow their kids to have more time rather than having less. But then it’s also vice versa. This app does it’s job but I personally feel like you should at least add a new update to ourpact and ourpact Junior that allows kids to do the features of iOS 14. If you think about it kids, still want their phone to feel and look normal. A good majority of them are already embarrassed to say that their mom or dad puts restrictions on their phone. If you could at least add an update that works with any new update from this point on I would be very grateful for that. If not, I really don’t think people are getting their moneys worth.

Not perfection but...... I want my child to have a phone on him during the school day - but I don't want him to be preoccupied during that with texts and games and apps that are on it. Regular apple parental controls are picky and this app suits our needs very well. I have the premium service. I will say that installing it was a time sink but very doable. The features are mildly limited but for us they work and suit us just fine for our needs. Downside - 1) the apps get rearranged on his device 2) not having constant internet connectivity can cause hiccups. 3)game center was compromised 4) this is not the "end all be all app" and it has qwirks. We do have some time restrictions on both his phone and ipad - which he can often forget to pause or play - but in the end - we can make it through this inconvenience together. I can manange from my phone or computer and we can adjust at any time. So clearly by reading all of the reviews - this app isn't for everyone. But if your needs are similar to ours - you will appreciate this app.

Not great. I installed to test a solution To a problem I have with my 4year watching her iPad in the middle of the night when she should be sleeping. Upon the first test of the app, it completely rearranged all of the apps on her iPad and deleted any folders used to organize apps. It's a huge mess. As well, many of the apps still seemed to function fine under lockdown mode. I subsequently learned that if you don't want the apps scrambled every time you use OurPact, you need to pay $4.99/month for premium service. This would be fine if any of the other "premium" features were of use to me, and wouldn't even mind paying for the "Plus" service level at $1.99/month, if it would cease to scramble the apps. Honestly, the app scrambling seems like a ploy to get everyone to upgrade to the premium service, as it would be frustrating for a child to try to navigate through an ever changing labyrinth of their apps every day when they initiate use of their device(s). It gave me a pretty poor first impression, and I will definitely continue my search for a similar app that does what I need it to.

Doesn’t work. Downloaded and immediately subscribed for the Premium in order to be able to control access to apps. First of all, the install process is not as easy as they claim. With Premium access in order to control apps you need to install a Utility app on a desktop computer and then go through a bunch of steps involving backing and restoring the phone then installing the companion app. If your kids’ phone doesn’t have enough memory to accommodate the process you end up having to delete stuff off the phone. When blocking apps the order of apps on the phone’s screen gets re-arranged into alphabetical order, so you have to spend more time going in to the companion app to ensure the apps remain sorted the way you want. I tested the Block feature by “blocking until I say so”. The Companion app on my child’s phone thought it was blocking stuff but I was able to open every app, text to/from my child’s phone and surf on Safari with no problems. Even right now my daughter is actively on her phone but the location app is saying she her phone location hasn’t been updated since two days ago. I sent an email to support asking what exactly it means to “block” but haven’t received a response in two days.

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Not compatible with Apple Watch. We installed this app and it worked very well, and so we bought a year’s subscription. A few weeks after installing this app on my child’s phone, their Apple Watch stopped functioning. It took several weeks and many visits to the Apple store to figure out what was happening, and finally they identified that it was the Ourpact app which was causing the Watch to malfunction. Once it was uninstalled, the Watch worked well again. I requested a partial refund from Ourpact, who referred me to Apple, who refused the refund because it had been over 60 days since signing up to the subscription. So we are now out of pocket on the cost of the subscription, and have no service provided. Buyer beware.

Nothing but problems. I installed this app and got the paid version so I could use it on both my kids devices. It malfunctioned multiple times - freezing, not blocking or granting when supposed to and basically disabling all the phones. Removing the app didn't fix it nor did anything else. I tried everything until I had to reset both kids phones. Now I can't find a way to ensure payment has stopped. I wouldn't complain publicly if there was a way I get get in touch with the app developer directly but can't find a way to do that.

Would give 0 stars is was possible. A great idea but unfortunately it doesn’t deliver. It makes all the apps move and disappear on my daughters iPhone which drives her mad and it’s certainly a pain to keep downloading them and putting them back where she needs them, and I’m not paying the $10 they want to fix the issue that’s just unfair. Scheduling is also way off and only allows a certain number to be done per month 😡

Paid version easily hackable by kids. We have the paid version, and although the concept is great, our kids constantly double click the home buttons on their devices which overrides the block and timer settings that we have set. Google OurPact hacks and the app is seriously flawed. Annoyed to be paying for an app that my kids can hack!

Control at last. Works well- might even get the paid version but happy enough with this one so far

Could be better. Not a bad App! Although I think parents should be able to turn OurPact on/off at anytime without having wifi. There have been many times when we’ve wanted to turn it on/off but couldn’t as there was no access to wifi.

Save our peace. Save our pact allows us to finally be a family without devices😊 we can blame the internet instead of being held responsible for turning of devices! Thank you, thank you, thank you❤️

Extensive complicated process, too expensive, no free version. Total waste of time. Extensive complicated process including desktop app installation, works like spyware but kids are aware. Costs over $100 per yr but doesn’t tell you until you’ve spent over an hour setting it up. Unsure if worth it, couldn’t use without signing payment.

Great app for managing child screen time. Good for managing on a routine basis, and it can be done remotely. The plus version does not allow individual app screen time control, but can live without. Lastly, granting screen time requires internet access on both parent and kid device, so it is inconvenient when we are out and about

Poor Location Tracking. Extremely concerned that the location will only update when a child leaves or arrives at a designated safe zone. Essentially my child could disappear from school and her last known location would ping as ‘leaving school’ and until she enters a new safe zone her location is unknown. You should not have to get your child to open up the junior app every time you want their location updated. Furthermore, it also pinged her location as being an hour away from home when she was most certainly home as was the phone. Location is extremely unreliable. I suggest doing some reading up on ‘Space Talk’ by All My Tribe. That is what we have come from and I cant fault it. Given this app would be used to keep an eye on your kids I suggest doing something to have either automated location updates or the ability to request their location at anytime.

Some real issues with the app. I bought this app after my young sons were given iOS devices for Christmas. On the face of it, the app is a really good idea and should allow an adult to effectively manage a child’s screen time. The reality however is different. The app is glitchy and every other day we’d have significant issues meaning that my boys couldn’t use their devices when we wanted them to. I reported the issues and the support is really good. They quickly answered my enquiries, stating that they’d received a number of other similar enquiries about the same issues from other parents. I’ve subsequently removed the app from their devices and gone back to basics. Shame really, as the potential is really high.

Love it. So far so good. Had it for a day across 5 devices. Easy to use and you feel in control of the device. Kids are aware it’s on and now the trust game begins.

Working fine perfectly since the update. Has been using for a few years, can’t complain

Good little app. We are using the plus version. Great app other than the icon scrambling. But I can’t justify $13 a month just to fix this. My only feedback would be to please remove the flashing background on the logon screen - with white text is becomes very difficult to read and is causing eye strain!

Really Bad. This app is so bad and torture to kids. I downloaded it to my teenagers and 9 year old’s devices and it made them act very different. They weren’t to talking to me anymore as if they were angry at me. I found out later that kids were bullying them because their mum was watching them and tracking them. Also this app has many glitches and virus that effected their devices. overall parents do not get this app it is so bad.

Painful to use. Idea is great but not easy to use. I could never seem to get this to work correctly. Would go get groceries and set my child's device time, but I'd come home and it was still working! Several times. And the restriction control (remote management control) is a concern. As well, most apps on the device would disappear. It's taken me months of frustration and pulling hair out in despair to work out this was causing it. This was not what was wanted, nor did it advise the parent in plain language what was happening. I am so turned off using it because it's convoluted to use, and have disabled it.

The best!. It is so easy to use and it works perfectly. I don’t even fight with my son over his iPad being turned off. Every night the timers is set and his iPad becomes inactive the only app he can use is his alarm clock till the set morning time goes off and it’s back to active. I highly recommend this product.

Could be brilliant BUT..!. 1) after a block period ends, ALL App icons are removed from their folders and re-arranged into alphabetical order. Absolutely infuriating! I would have considered paying to override this but... 2) This costs $9.99 per MONTH!! (Same as unlimited Netflix!) Sorry but I think this is ridiculously expensive - and frankly quite foolish from a business perspective. You would have a LOT more purchasers if this was a one off charge/payment. A real shame as this could otherwise be a great App - but I won’t be purchasing it at this price.

Great free version, premium waste of money. The free version of this app is a great compliment to apple’s standard screen time function. Despite the premium version offering some additional benefits it suffers from apparent software issues. Despite it costing me a considerable amount of money a month I have been unable to get it to load onto our son’s iPad. Support seems uninterested. Conclusion. The free version is good but possibly redundant and the premium version does not work. Don’t waste your money. Get to know how your iPad’s screen time function and use it instead.

Awesome !!. This app is fantastic ! My son would arc up when I would ask for his phone, but since putting a predicted time limit on his phone, he is great, he knows when it will block and that’s that. I love the fact that he can still message but not access the apps or take pics. Yes it jumbles the apps but just leave them the way they jumble them or pay the money !

A Must Have For Families!!!. This app has been an absolute godsend for our family!!! We already have strict rules around electronics and internet usage, but Our Pact makes it so much easier! I have schedules set so my kids can’t access apps during school hours, everything turns off at a certain time every night and I can also turn on and off apps whenever I want. I paid for the premium option and love that I can turn off individual apps and decide what they have access to and when. I have recommended this app to so many families and will continue to do so!!!

Good in theory. This app is good in theory however I have found that the timer does not always work and the unpaid subscription only allows so many “blocks” per month, which is a bit ridiculous. Before paying for the subscription, I would Encourage you to look into the “family sharing” option in your iCloud account. Set up a child account and you will be able to control what apps they can and can’t download... and all for free, the least apple could do for how much your device costs. As I said, this app is good in theory - with a bit of knowledge in technology, and the blocking restrictions in place by OurPact it is easier for me as a mother to simply hide the iPad :)

Need definite improvement for persons using voice over such as people who are blind. Some of the buttons are not labelled correctly which means that people who are using the voice over screenreader on iOS such as people who are blind cannot use all of the functions of this application could this please be fixed thank you

Good but expensive. I had a shirt go at it. It looks good but to access all the nice features like location I had to agree to pay $10 dlls/month which makes it really expensive if you add it to the data we have to pay for the children devices. I only have one child, why would I need to put this app in 20 devices?

Waste of time for IOS. Wasted three hours attempting to install only to discover that connect app is not currently compatible with iOS 14.5+ nowhere was this mentioned when subscribing to the premium service. No information in troubleshooting guides about this issue and had to contact technical support to be informed. I understand that these issues can happen but feel deceived by Ourpact - a service that we are placing our childs safety in

Free version awesome with downfalls on premium. Downloaded the free version to stop my naughty niece from staying up all night, it’s awesome set it up on the iPad and can shut it down at a certain time each night. I use it in conjunction with old restriction setting. I upgraded to premium as I cannot delete the messaging app and she can still use this but so far I cannot get the utilities app on my MacBook to actually setup the iPad for further access of blocking. Got to 96% then disabled and had to reconnect the iPad now it’s stuck on restoring and I’m unable to get access. I found a “guided access” setting on the iPad which locks her into a specific app so that will work enough, downfall is you need the passcode to lock the iPad too so if at night in her room battery will die. Hoping I can get the utilities app working soon or I’m cancelling the subscription after the trial. Please fix, seriously it can’t take that long to install and setup?!? Other than that, the free app coupled with the restrictions works for most of the blocking and I can change even from my phone apart from the iMessage functions

Installation Nightmare!. I was unable to even install the premium version on my child’s iPad after spending several hours over a couple of days trying to resolve the issue with OurPact’s helpdesk. Staff were very good in replying and trying to assist, but the app itself created a lot of hostility in the house as the children began to grow frustrated with the amount of time I spent with their iPad sitting at my PC trying to resolve the issue. If they could resolve the installation issues, I’d be very happy to try again as it seemed promising.

Good, but needs OurPact Jr.. The parts that are working work well, except for OurPact Jr. Unfortunately apps get scrambled after every scheduled block without this. Geo fencing also doesn’t work. Would be nice if we could control and schedule specific apps too. Please fix OurPact Jr. otherwise that might be the deal breaker here.

Love it. Have had this for about three years. It is worth the money. I can control every aspect of my children’s devices. You will not be disappointed and their support service is exceptional. Thank you OurPact!

This App needs More Work. I thought the concept of this app was awesome but everytime I block my daughter's iPad all the apps would be jumbled and folders of apps would disappear. I had all my banking, travel and games folders all setup and tidied ok n my iPad but when I blocked it using oupact it removed all apps from folders so I sorted it all out which took hours. I tried to block the iPad again and I lost ALL the folders. I paid for the app to find out that the gliches only happen in the Premium version which cost over $9 per month, blackmail or what? So we have to pay almost $10 per month to get the version of the software that doesn't cause havoc with your app icons. I am so disappointed right now!!

Awesome. I'm an IT Security Professional and this is hands down the best parental control app I've seen. It has helped us to create a framework for our son where he can sleep at night, while still being allowed to use essential apps. After one month he is a much improved son, much less moody and no longer late for - or tired in - school. A good nights sleep really make a difference. Before this app I had to take his phone and/or SIM card as he found ways to circumvent the inbuilt Apple Screen Time (it's actually very easy to circumvent unfortunately). It has also helped our younger daughter by blocking her apps on school mornings when it is time to get ready and dressed for school. No more arguing and/or forcing the iPad away from her on school mornings. Both my son and daughter have accepted it after only 2 days of getting used to it. Tips for parents: Use it sensibly and NOT like a sick control freak - never use it in anger/frustration, but stick to a schedule/rules they know about. Talk to your kids about why they're getting it. Tell them why it's a big advantage to them. And make sure there are NO active restrictions when they're around friends, or they WILL be bullied hard! Totally game changing. Totally regained parental control. Totally the most sensible money I'm spending for a long time!

For any kid looking at this thinking ... Dang my parents are so stupid putting this one my phone just know you can turn of the wifi and it stops working till the wifi is back on. BUT if you go off wifi while time is still runing it still dose count it but dosnt take the stuff away till the wifis back. SO ya I hope that helps guys

Game changer. We have had this app on our Daughters phone for a while now and it is a game changer in our house. We no longer have to have the argument to take the phone or tell her to get off the phone it all happens on a schedule. If chores have not been done she is totally blocked until they are completed. I can manage apps on her phone and provide adult content protection. I can schedule access to the basics such as telephone, music educational apps to be available at all times and the extras when the time is appropriate. I have recommended this to so many parents. A must have if you have children.

Automatic switch off. The auto switch off and switch on feature is great - you can set and forget. You can set up a routine that takes away the angst and cuts out the tears!

Great app. Issue with new update. I haven’t been able to keep the login status since last update. I have been having to log in and put the password in every time I log in. How can I fix this please

Doesn’t work. This used to work. Now it tells me to download OurPact Jr but this app doesn’t exist. It says on my phone that my sons screen time is blocked but nothing has changed on his iPad. Completely useless. Update - I have this working now on my son’s iPad. I have paid for a subscription too. However the timed ‘grants’ don’t work, any timeframe I choose just gives him unlimited time. Pointless. If it doesn’t get fixed I’ll be asking for my money back.

OK But Premium Version Fails. The free version of Ourpact is limited but effective (simple manual block and unblock only). To get device time limits you need to upgrade to the Premium version which is okay except that then you need to use the utility program from a PC or Mac and unpair, backup and restore the iPad then re-pair which takes hours to do for each iPad, and then it doesn’t even work! Kidslox (Premium) doesn’t require this painful and problematic process to implement daily time limits so I am now using that instead.

Organiser. As a child that gets blocked with this app, whenever I go into the little organiser button it loads and then KICKS me out of it like the whole app and won’t let me back in, also when ever I have the OurPact organiser turned OFF and I go in my phone during the blocked time or even OPEN MY PHONE with Face ID, when I get unblocked it’s jumbled EVERYTHING AROUND! Please fix this!!!

sick.. I’m not a parent, so you probably would be thinking that I’m just a dramatic child or teenager taking to the internet to complain. But this app has genuinely ruined my social life. I agree with having down times or maybe time limits but maybe have it so that they select the child’s age and you have an appropriate range of times you can pick as the down time. What I mean is that I’m a teenager in high school yet my down time is 8pm. Which is absolutely ridiculous. I’m losing so many of my friends, wanna know why? Because I’m being bullied at school for having to explain “no sorry I’m not allowed ____” or “sorry I can’t call with you because my down time is 8pm”. I really wonder why in your right mind would you decide this app was a good idea? Did you not think about how unhealthily parents would use this app to manipulate their kids? Once again, I agree with children having down times and not spending 20 hours a day on their phone. But something like a 2 hour phone limit for a teenager or 30 minutes on an app or something or restricted messages is stupid. Parents are not always going to be responsible with your app, there are many parents who will manipulate it to gain control over their kids causing more harm than good. Please rethink your morals, I understand this app is supposed to be a good thing but its really not.

Doesn’t work when wifi turned off. Loved this app for the first 5 days, then my kids realised if they turn wifi off they can still use devices. So they have some access still, so I still have to have those arguments of handing device over. Fix this issue and it’s amazing!!

Good idea but unworkable issue. Love the idea but a couple of major issues on day one made me drop it 1) after you have blocked and then unblocked screen time on kids device all apps in folder are unpacked and placed unorganised on home screen, real pain 2) can’t seem to override block from child’s device when in block mode, understand the idea is to not allow screen time to apps and online but what if you had no access to other devices and you needed to unblock it, there should be a parent override that can be accessed on the kids device, will look again in 6 mths with hopeful upgrades

Premium flaw. I purchased premium and within 24hr my son had googled how to remove it. All he had to do was go into the settings and remove it as it’s his passcode from his phone that removes it. It needs to be changed that a parent adds a passcode. Other then that it’s awesome.

A bit broken right now. I’ve been having a lot of trouble with this app. They are having problems and users are having to remove and re-instal very often on the child’s device to get it working again. Really frustrating. The main problem is that your child will tell you that the app is broken (which it is), and so the child’s engagement with the app, and you, will be tested constantly. Not good.

Not so sure anymore.... I loved this app when I first got it and upgraded. Now I find it switches on and off randomly. I have specific blocked times that I will often check and find access is granted. Now I am more aware of it, I am checking it more regularly - only to find the problem is worse than I thought. Now I have to monitor the app too!!

Hate it!. I can’t really blame it all on this app, it’s restriction apps in general. I tried this on my 11 year old daughter a month ago. She began to act very very strangely and we got further and further apart. Eventually, after much peddling, she told me the truth- this app was causing serious bullying and she was losing friends due to it. Other kids are so judgemental, to all the people who like this app, so you even know about your child’s social life? Let them have one little bit of life to themselves. There are other ways to sort out the problem of your child using their device so much. And if they don’t talk to you about rules, it means you are too strict and in fact you are not a good parent. Focus on giving love, not taking friends. Jeff

worst app ever. this app is the worst app ever, it gave my kids’ iphones viruses and glitches, DO NOT recommend. this should be taken off the app store and also should be illegal because it videoed everything that my kids did and got them bullied at school. over all this is the worst app ever and has to be banned and not used by other parents

The best app. The easiest app to use and has everything I want . I have tried so many other ones and this is by far the best I have used !!!!

Ugh I hate it why is this a thing. Can anyone just not get into technology the technical way and do it the strict way like if they ignore you eighter get the hand or take device off because I honest think it ruins our teenagers lives I know technology does you may think but that is wrong why can’t they enjoy there phone lives acccessable to fun games apps messenger ?

I don’t need my kids and even my husband to know.... I have installed the App to all our IOS devices and I don’t want to let my kids especially my husband to know that! As I know they won’t agree. Can I still use all this new add-ons without showing them the allowances... this App also helps me if my husband is somewhere else...

Love it. I love this app, I’ve been using it since around 2014 my boys have a schedule that locks out their iPads from bedtime to school the following morning. I can block or grant whenever I like. All I have to do is pick up my phone and they know to get off or it will be locked. Took the fight out of device time. Great work, keep it up!

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Not easy to get rid.. I cancelled the app then it shutdown my child's device I'm still hoping the Apple Store can fix this!!

Hate this app. I've had this app for a long time; and the fact that we have to pay to stop an inconvenience that the app is creating, is pure BS. Before it was free! And the "how many hours per day" feature, should be free as well; cause then what is the point of a parental control app? Also, the fact that you need premium for the apps to not scramble, because of a technical issue, is stupid. The App developers should fix it then... smh. Would give zero stars.

Control. This site ruins it for kids . No one wants to be controlled but sometime they gotta but not this way. The parent could just speak with the child. When my parents use this site to control my phone,all kids know it feels.bAnd cause misbehaving so not the best ,that is my opinion.

It sucks. It sucks

This app ruined my life ✨✨💗. Personally as a child I don’t disagree with my parents that I spend way too much time on my device, but having a whole app for it that can control the apps that you’re using is another level. Honestly I don’t like my dad that much anymore this app just sucks to be honest :D It makes me feel that you don’t trust me or whatever so to all the parents that are thinking to downloading this app don’t do it.Your child will hate you forever. Oh also to the creators, Great idea! Making children hate their parents 😘 Sending lots of love!! XOXO💗✨🥰

Most horrible thing in the world. All parents are controlling their kids now and think that’s okay, did your their parents have complete control over them? No, they had more freedom and more TRUST from their parents, they could go outside without “parental supervision”, be able to even check their phone without being questioned, being seen as adults and not as little kids that can never be trusted,etc. This app will ruin your life and your relationship with your kids/parents, you will question their trust in you and your personal space/world will be completely invaded. DO NOT download this horrific app; for it will destroy your children’s childhood.

Not quite what I had envisioned. My partner and I decided we needed more control and visibility on what my stepson does on his phone. He has ADHD and it feeds into a tech and screen addiction. He also acts very impulsively and has gotten into situations a few times with his phone. That being said after starting the trial and setting up his phone and conducting some tests I can’t say I’m impressed with this app. First and foremost the installation of the program on a device and how it is done worried me and might explain some of the reviews stating that people have become locked out of devices after unsubscribing from the app. I’m fairly certain there are some major modifications to the OS which could become problematic in certain scenarios. It feels almost like I’m “jail breaking” an apple device. Second, I didn’t find it very effective at identifying risky behavior. While running the app on my stepsons phone I sent myself message on various apps using expletives, content, etc that would hopefully set off alarm bells, nothing was flagged at all. No screenshots capture, nothing. Very disappointing. This app also does not seem to allow more than 1 family member to monitor the child. Both my partner and I, and her ex husband want to have equal access to the information so that when we need to take action, we can do so as a united front or discuss things that may seem like an issue to one of us, but maybe not the others. We are all responsible for our kid, and so we should all be able to keep tabs on him independently without relying on the others. Lastly I do not feel like this is an appropriate way to monitor and manage a child or teenagers behaviour. You are effectively forcing them to share screenshots or screen captures of what they are doing ALL the time while using restricted apps. Like sitting there watching over their shoulder or spying on them. I now understand the negative reviews from what are obviously kids saying they hate their parents for this app. There is literally ZERO privacy and you feel like you’re being spied on all the time. I can’t imagine the anxiety and stress that must put on a kid. We are very fortunate that our child is very open and transparent with us when he makes bad decisions and ultimately faces the consequences. These are learning and teaching moments. We warn our child of the dangers of the world, but we cannot hover over them incessantly or invade their privacy (within reason) as it creates resentment and an eventual backlash. I will choose an app that allows my stepson a certain amount of privacy and autonomy, but that alerts us to potentially risky or bad behaviour. This will allow us to have those difficult conversations with him and keep the dialogue open between us. Overall I fail to see how this app is an effective parenting tool beyond simply cutting off access to certain apps. Other more flexible tools with. Enter monitoring are available at roughly the same price point. I will still give it a few stars for effort and for some it may be the tool they need.

Glitches everywhere. Hello! My iPhone keeps on locking me out when I’ve only been on it for3 minutes and it keeps moving my apps around 😕 And sometimes it even shuts down the WHOLE phone which is very irritating. I’m sorry but this app has also given me Lots of anxiety cause when I’m texting a friend and Kidslox turns on, then I feel bad and keep thinking that they will hate me. My mom added it to my sisters iPad and the whole thing shut down and EVERYTHING was deleted. Can I please have a refund when we delete the app? Thanks and sorry

I hate the creators and the app.. I have limited time to write this review. Our pact is restricting my time on almost every app on my phone including the applications app I am using now. When my parents were children, they were outside almost all night doing whatever we please. Now we live in a sad generation when they have to be hovering over us like a puppeteer! Sitting in my room on my phone all night is definitely more safe than going outside in some ways. This generation socialize, and interact on the INTERNET, on their PHONES! Why have a phone if it’s just going to get restricted anyway? Our pact? There is no PACT. I NEVER AGREED TO ANY OF THIS! I bet if I restricted their every movements on the internet they wouldn’t be very happy at all.

I think kids commenting on this is funny. Let me also address the questions below: 1. We got you a phone because we gave you the benefit of the doubt and trusted you would be responsible 2. Times are changing yes, which means we need to use technology to benefit our lives. That’s not an excuse to spend 24 hours a day on your phone playing games, looking at social media and talking to your friends 3. Your mad this app is controlling you when the reason this was put on your phone in the first place is because you were uncontrolled with your phone...aka this app was put on your phone because of you and your lack of responsibility and self control 4. You all think you are entitled to your phones and that your parents are horrible for taking them away...but who is paying for them? 5. I highly doubt this was your parents first option. All of you probably got talked to numerous times about your phone and ignored your parents because you didn’t agree and didn’t care 6. Stop complaining, grow up and just be responsible instead

Bugs. During the schedule sleeping time, if I grant the device for 15min, it still open after the 15min, ie the kid can still use it as long as he want.

Love but issue recently. We have used and love this app for years. It is amazing for managing our kids screen time. However about two weeks ago Face ID stopped working and now I have to log in with user name and password every time I use the app. Please fix this issue!

It’s a way to make your child hate you. First of all, as a 13 yr old, I was able to get past the block quickly, so it was totally useless. So don’t use this app on anybody over 5, it’s super easy to break out of. Second, it’s a totally waste of money and a sure way your child will hate you for restricting their devices. So, if you don’t want screaming kids and teens ignoring you, DON’T get this app.

Hell. U make my life hell now good job zero stars

About time!. I really like this. Life is so busy and this is the easiest way in our busy household to make sure everyone gets real "face" time! I am confused about the price though. My app says it is 6.99/mo for premium and the web says it is 4.99/mo

This App sucks. This app is way to get your kids to hate you, honestly this app sucks so much.

Not clear enough that not free. This popped up first in search. Never tried though, as after installing, I was confused by different app name than when searched. As looked into more, discovered it’s only a two month trial then becomes a paid subscription—uhh, no thanks!—wouldn’t have even installed if I had known! Very dishonest in it’s marketing! If one can’t trust the app clarify right off the bat, how trustworthy will it be once has access to family devices?!? PROMPTLY DELETED!

My parent wonder why I don’t talk to them. I havent had a real coversation with my parents in a year

PEICE of garbage app. My kids hate me now and my older ADULT child hasn't spoken to me in a year

Block or Grant is Pending. I'm a full subscriber I monitor many devices, I ran into an issue with one device remaining in Pending status although it had Cellular and Wifi connectivity. I was able to resolve it by removing Onovo/VPN and reinstalling. What I don't understand is that on that same device now working, VPN connection type is visible in Settings but on the other devices that I control, no reference to VPN. All IPhones ! Update sept 15: all good, Onovo uses that VPN, not OurPact, I removed it again ! Thanks

Great app BUT.... It doesn’t work unless it’s connected to wifi. And it doesn’t work on anything under iOS 10.

What a garbage app. It’s downloaded all bunch of unnecessary apps on my child’s phone, it’s so complicated!

IT DELETED ALL OF MY PHOTOS. I downloaded this app for homework and stuff but then I looked at my photo count and it deleted all of my photos

My point of view. Anyone who see this review and agrees to anything I’m abt to say add up the ig mk_.11k bc I need to find kids with the same problem anyways this app literally proves that my mom can’t trust me. She apparently can’t trust me that she needs an app to do it for her. Like what the hell. That actually hurts just think abt it adults. You guys never realize how bad this app affects us. Personally I’ve had this app since I was young and personally I’ve been self harming since I knew what it is. Because of this app. Ik that might sound dumb but it’s true. My mom doesn’t see that this app affects me so much. She doesn’t see that it’s hurting me. Ik you’re prbly like “over a stupid app get over it” but everytime I’m in a conversation my mom blocks it. It’s like wth. She wonders why I never talk to her or like when she not home. Like I’ve been keeping track and in one month I’ve cried 27 times because of her and I don’t think that’s normal. Parents are supposed to be there and make their kids feel better and being the reason they need therapy and stuff like that.

Did not live up to expectations. For the very high (and ongoing) cost, I expected a lot more from this app. I found it more or less worked but was inelegant and clunky. The icon reorganization (which has now been resolved I believe) was annoying, but even worse was the fact that I couldn't control access to the iPad from the iPad (I needed to use a different device... makes me wonder what would happen if we were traveling and away from wifi and I wanted to grant my child more time on the iPad?). The settings section in the iPad locked up when I tried to access certain features (such as add a family member to sharing). The real kicker is I followed the steps to remove Ourpact device management but I am still left with "This device is supervised and managed by Eturi". How do I get rid of this app?! I just want control of my iPad back!! UPDATE: I spoke to the developer and indeed there is no way to control the child's device without wifi (or data a data plan, which my iPad does not have). As suspected, this became a disaster on a road trip / camping trip this past weekend. With no wifi, and without me previously granting access, my son could not use his iPad in the car. I had to listen to several hours of tears and complaining on the road until we got to somewhere with wifi so I could grant him access. Why can this not be done as an override by a parent directly on the child's device? When I think about the times I want to control my son's iPad access the most (car trips, plane rides, on a cruise, camping, at a restaurant, etc.) this app does not work. This is a major design flaw in my mind and it is not clear to me from the developer's response to my email that they intend to fix this. The other major issue that has come up is if my son forgets to pause the timer, he burns through his daily allowance when the iPad is actually off. Now we need to constantly ask if he has paused the app if it looks like he is putting the iPad down or be prepared to manually grant him extra time. It has become more work than just setting a timer. Lastly, some apps to do not appear on the parent device. This weekend I wanted to allow my son to watch movies through the "Videos" app even when he used up his allowance and other apps were disabled. For most apps, this can be done by overriding the scheduled availability. However, the "videos" app that comes on the iPad did not appear and was therefore authomatically diabled. I mentioned this to the developer and it sounds like they are looking into this. For these reasons (need wifi, no automatic pause of the timer, and the inability to control some apps), I have lowered my previous rating of 2 stars to 1 star and would not recommend this app.

Terrible support. I had a problem with pairing that left my child’s device stuck in a continuous loop so we couldn’t access settings and restarting didn’t solve the problem. Apple support said they couldn’t help and our pact had to fix it since they remotely managed the phone. Our pact support reduced to communicate by phone and responded with a link to apple support, passing the buck and putting me in a continuous loop! I will be deleting the app and never using it again. This was supposed to make my life easier but instead it only created more headaches.

Inconvenient set-up. I wanted to use this for my 5yo, but it’s too inconvenient to plug it into a computer to set it up. I don’t see why you can’t simply set it up through the app.

STUPID Devs. Get this garbage off the App Store screw the idiots behind limits parents can do what they want they don't need your influence

Easy. I just went in the app and turned it off! No hacking involved. Too easy! But sadly my mom found out that I could do that and put me on a different type of OurPact 😑. But kids, just go in the app and turn it off!

Exactly what I wanted. Pro: controls the apps and timings exactly how I wanted it to. Con: computer set up required, but worth the extra effort to get the app I need. I wanted this app because it allowed me to give my six year old unlimited access to certain apps (educational, reading and music) and controlled access during a specific time duration (1 hour between 4-7 pm). And no access to other apps (like the App Store).

Waste of Time unless you want to pay. Thought this would be perfect to monitor my kids devices, but unless you want to pay for the subscription you can only set bedtime settings and the rest of the app is locked. Not at all helpful!

Was the best-now disappointed. I used to love this app until the new changes. While I'm not opposed to purchasing things, I refuse to when it comes to this app. When I first downloaded it all the features were free. Now with the upgrade the previous features that were once free are now a per purchase item. I will be deleting this app and going to a different app. It was a great app while it lasted.

Dumb app. This app ruined my life.

WHY. This app is a great idea... in theory. I’m a child and this app is ruining my life. I get emails that tell me what homework is due and what projects I have coming up, but whenever this app Is on, I don’t receive ANY of the emails or text messages. Some of my friends even make fun of me because I’m being treated like a little kid! So this is a message to all parents out there. Don’t waste your money, because you will pretty much be paying for your kids to hate you. If they spend too much time on their phones, just take the phone away or have a talk with them about why it’s not good to be on your phone 24/7. Honestly. This is the 21st century, not 1900. You just need to accept times are changing and everyone has a device, you can’t change that. Also, if you don’t want your child using a phone, why did you buy them one!?

terrible invasion of privacy. This is genuinely the worst app you could download as a parent if you want any sort of trust built between you and your child. There is no reason any parent should have this control over their kids phone at any time for any reason.

No. I’m a child, and I wonder what kind of terrible, untrusting parent would do this to their children. Kids have rights too, and this app is a violation of those rights. Kids, if you are reading this, get on your phone, find the app and delete it. YOU HAVE RIGHTS

Useless - Waste of time. I had tried to pie the device on 3 different computers and kept getting stuck on the same screen and would not go further.

Sorry big disappointment for our sitch. Huge disappointment ... I had watched, read, supported followed liked, & anticipated the release of this app... I really was looking forward to it... Then, the released it: ios8+... Unfortunately we are not a family that affords the luxuries of technology like the newest iPads mobile devices etc... our iPads could NOT be updated beyond iOS 7. No that's not the apps fault. But it was a GINORMOUS LET DOWN. Especially after all the support I gave the creators when they first started up. Anyways. A lesson for me to remember: not everyone lives the same ways....

What’s the point?. If you have a device like iPhone 5c, you may be looking for an alternative to Apple’s own Sceen Time which only works on iOS 12 and later. You will be disappointed to learn that this app has some functions on earlier iOS, but you can not install the child app or use some of the functions without iOS 12. What’s the point then? If I had iOS 12, I’d just us Apple’s native app.

i hate this. i hate this app with all my heart i want to remember my teenage years when i’m older and all i’m gonna remener is the screaming fighting and arguing over how much time i’m allowed let me have fun with my friends let me have a social life

a great way to make your kids hate you. imagine not even being able to trust your kids with their screentime usage and taking their apps away!! if you want your child to spend less time on their devices then you need to let them learn that on their own rather than taking away their apps.

Needs an update. This app was working great. Until the last update and now I ha e to Log in every time I open the app. Even with Face ID, I still have to use email and password log in. This is not acceptable. Fix the app.

TERRIBLE. This app causes me anxiety because i feel like I’m missing out when my apps are blocked

Théoriquement génial, inconstant. Théoriquement génial mais ne fonctionne pas toujours et c’est frustrant. Lorsqu’on veut bloquer l’accès Internet, l’application dit « en attente » et ça peut prendre 5-10 minutes avant que ça fonctionne. Si ça fonctionnerait, on donnerait 5 étoiles.

best parental control for iPad. I like the feature that individual app can be controlled thru schedules!!

Saves my sanity. Using premium, I don't have to constantly kick my kids off of their screens. They are learning to budget their time and we can discuss how much time allowance is reasonable. I do wish you could add/subtract to the allowance time counter, but manual granting/blocking is a loose alternative. And now with Ourpact (premium) maintaining icons and folders, my kids don't gripe (much). I'd also like to allow more time for some apps then others...someday perhaps... but the basic ability to leave school apps available 24/7 while games are within their daily allowance & before bedtime is a big help.

Messes up my apps. Hi I’m a kid writing this and when the screen time refreshes the next day, my apps are all messed up and out of folders. This is not ok me and my friends do this thing where we have our apps in the same places, now I’m embarrassed. I hate you, developer

I hate this. This app does the opposite of bringing the family together. If you want to make your kids stop using their devices then tell them to or take it away and make them clean up or do something to earn it back. It makes the kid feel horrible especially when they’re doing something and it just shuts down

delete. why are parents so controlling

pay. i would pay money for this app you should make it worth money you would get so much money

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New update works.. I had and issue with 7 version but contacted the help department they fixed it quickly. It seems to work fine now. The app itself is amazing. I use it to block mostly at night or if my kids are having difficulty interacting with the environment around them. If my kids need extra time I extend it. I like how I can block apps that are harmful for them (with premium version). They don’t like being block out. But they’re children and they do NOT need free access to roam the net. Also children who are giving this app a low rating and saying it’s a violation of privacy, no it’s not. If you’re under your parents roof there is no privacy. Parents are to guide kids because their prefrontal cortex is not fully developed, their decision making skills are poor. Using this app protects your kids. As a parent that’s your job.

Used to work great. This app used to work great, been having problems the past few days and turns out the OurPact website expired and no longer exists and no response from support either. Heading over to subscriptions to cancel mine. -update- Thank you for your response and for getting the app working again! I had no complaints with the app before this past weekend and as much as I searched the web could find no explanation or solution to get my child’s phone working and the apps we needed back and available on her phone. It took so long to hear from anybody I wasn’t sure what was going on. I would suggest that if this ever happens again a quick note to everybody on your Facebook or twitter would be great. It would at least save everybody all the headache of scouring the web for answers that aren’t there.

Very useful app but subscription based. I tried this app years ago and it was okay. Now it's much better and has more functionality. With that being said I shouldn't complain for having privileges as a "loyal customer" (for having downloaded it when it was new) and being able to do basic things for free but like most apps these days, now there is a premium subscription option to do something important like being able to pick which apps are locked. Right now it's set where all apps are removed except for things like calling, clock, settings, and stuff like that, yet it removes FaceTime. I would like FaceTime to stay because it's easier to communicate in my opinion yet I don't have that option unless I regrant access for everything. I get so frustrated with subscription apps, it's too expensive long term.

Excellent. This app is amazing full control over my daughters phone with availability to block , grant access and shut it down on a schedule, or until I decide , or for a period of time . Can do it from anywhere I am even if she is somewhere else . It shuts everything down with my input of what I want her to have or not have except the ability to make or receive phone calls which is great . So if she is not allowed to have her phone because of some punishment I can shut everything down and she can still have it as a phone to call me or for me to call her so I don’t need to totally take possession of it . So much more than I haven’t mentioned too . A must for any parent who wants control over the internet, social media , texting or anything else .

Mixed review (premium+ subscriber). Positive: At first I thought this app was great. It’s great for time management and setting schedules. Now the negative: It literally slowed my kids phones to the point where the phones are almost unresponsive. Their texts might send…or they might not. (I’ve checked on their phones and messages are just sitting as unsent). Sometimes calls go through, other times they don't (they are trying to call me, not me calling them). And don’t even get me started on their batteries being drained almost instantly. I thought it was the phone or carrier service, I even went as far as putting claims in on the phones and getting new phones. We had the same issues. I uninstalled it on one of the phones and the phone performance improved almost instantly. Now my problem is that I paid for a full year and have 9 months left. I’m left wondering if I have Any chance of getting a refund or how to do that? I will be looking for a new app.

Not what I expected. First off, there was a message that stated you get a 14 day trial when you upgrade. So I decided to upgrade to premium and I was charged on the first day of the trial. I cancelled my subscription as it was not what I expected 7 days into the trial yet it is still active and no refund. Only communication is through a message. Which is ridiculous. It says you can get screenshots of your child’s screen. What it don’t say is you have to ask them to press a button on their app in order to see their current screen. Which defeats the purpose of screenshots. My kids are still playing on apps at 2 in the morning with bedtime active. I had better luck with the regular app. Maybe I can come back at a later time in the future and the app will be better but it is definitely not what I expected with the premium. I like the ourpact app before I tried the premium. It was a waste.

TEEN POV. I originally worked with my parents to install this so they would trust me more and my iPod wouldn’t have to be taken away. I’m in middle school and trying to work through problems with people is important to me so when my iPod gets shut off it’s very frustrating. This app has made my parents NOT trust me and has made them more controlling as ever. It has turned out a horrible experience for me and my parents. though i agree restrictions are good sometimes, kids need to be able to have a freedom and made decisions for themselves. Yes, we’ll make mistakes but being humiliated at school when you want to take a picture with your friends and you cant’t is NOT the way to do it. I do not think it is good to give parents so much authority over a child’s device while we are still learning and making tons of mistakes. No, there aren’t really any technical problems with this app but i’m more upset at the tension and drama it has brought to my family and I.

Almost a home run. I installed the free version on my phone and my son’s iPad. Super easy!!! Did what it says it does. Easy to learn. Finally no hunting the iPad down at bedtime. Go ahead keep it but it won’t work. Then I decided to add my daughters iPod and try the premium. I am able to give them so many daily minutes and no fight about that either. What a pain to set up. (I consider myself pretty tech savvy) You have to backup your device to your computer and then restore right away. and then do 500 steps. By the time I finally got it to work I was about to throw all devices in the trash. I was so elated when I finally got it to work. Upgrading son’s iPad to premium was an even bigger pain. Jury is still out... I haven’t figured out how to get the adult content blocker installed. Another day, I can’t handle anymore today.

Terrible. 1) Setup is overly complicated and takes way too long. It involves several steps and 2 different apps. 2)The app completely destroys your kids folders and makes a mess of their phone. They tell you to prevent this "app scrambling" bug, you have to buy the premium version. I call that ransomware. 3)The solution in the premium version involves using their app to redo all the organization the app just undid. Its very tedious. 4)The app leaves many of my child's apps still available for them to use when locked. Again, in order to block them all you have to buy the premium subscription. 5) The app only works if your child has an internet connection. By putting the phone on airplane mode, he can shut it off effectively. 6) In order to "unlock" the premium features, you have to plug your child's phone into a computer and save a backup of it on the computer. As I only use the icloud for backups, this took a very long time and significant hard-drive space. There are better options currently available. I'm mad I wasted so much time setting this up and the first time I tried to lock my child's phone remotely it said "lock pending" for hours as his internet connection wasn't good enough for the app...however, it was good enough for minecraft. After all the work of setting it up, I ended up using the low tech solution of taking it from him and hiding it. Ourpact needs to make a pact to improve this nonsense.

8.9.5 FINALLY fixes the Login issue. It looks like they finally resolved the main/parent app logout (prompt to login on every launch) issue with this latest 8.9.5 version. Not sure what took so long. Would be nice if developer would setup a TestFlight section on their website to allow for advanced users, such as developers, coders, QC testers that are also parents and users of OurPact to participate in the TestFlight of their emerging versions to provide valuable feedback ahead of time rather than getting into situations like this again. Also, TestFlight allows for downgrading to older/other builds to allow at least those participating in the TestFlight to downgrade, if app version/build is not expired. For now, app seems back to its normal self and I can give it 4-5 stars for iOS child device management. It’s one of the best out there.

Easy for kids to remove. iOS even helps!!!. Great app but it was a piece of cake for my 13 year old to remove, all she had to do was read the help. Oh yeah and screen recording? What a joke. This program works by installing a device profile on the child’s device. You cannot block access to the iOS settings app. When you open the settings app on the child’s device, it has a big notice at the top it’s being monitored with OurPact and to click here to learn more. If you click, the help tells you what it does and doesn’t do, as well as HOW TO REMOVE IT. The child just goes into the settings where help led them, hit remove, confirm remove AND ITS GONE!! Useless. I paid premium thinking I could give my child a little more freedom but go back and verify from time to time that everything was on the up and up.. nope! Wanna use the screen recording? Install OurPact jr on the child’s device and enable which apps you want to record. When the child opens the app, it gives a big notice they have to accept that everything will be recorded, then puts a big red bar at the top of the screen indicating recording and counts down from 10 before it starts. What? Who’s in control here? I’m sure I’m gonna see what’s really going on with all the notices and warnings in your face ... iOS gives way too much control and privacy to children within their own registered family units.

Terrible. The opposite of worry-free. I used the premium app for 3 months on my 3 kids. First it took a long time to get it running on their devices. I had to re install more than once. Each time it was a different issue from not picking up the child device to disorganizing their phone or erasing completely the content of some games (level reached, points earned, etc). Needless to say my kids were not too pleased about that. After several rounds of emails with the help center, we finally got it running. Te bliss lasted a couple of weeks. Then problems started again. Different kind. More serious. Like phones blocked on free time or completely open when supposed to be blocked. Or not recognizing internet connection. At the end, I would have to manage manually my 3 kids phones giving them allowance time. For that they would have to call me with insistence. When I would be out of town for work it would become simply unmanageable. It became so frustrating that I decided to end it. Starting this month.

Kids can get around it. What should be front and center in the description of this app, with all of its wonderful features, is that (on iOS) the child can delete their OurPact profile in settings and the app will cease to function. Although OurPact will notify the parent that this has happened, there is no way to prevent it, and OurPact buries this information in all of their marketing material. It’s as if they said we will babysit your children and play games with them and feed and bathe them and keep them safe, but if they choose to open the door and run away there is nothing we can do to stop them. (And by the way, if your child chooses to run away from the babysitter perhaps that is a problem with your parenting?) So take all of these wonderful features with a grain of salt. A determined child will find their way around the app - it isn’t that hard. And if your child wasn’t determined to break your screen usage rules, why would you need OurPact in the first place???

Great app, lowered my stress level!. Our Pact gave me the space I was thinking I’d never have again - I was so stressed the phone was a stronger force than I was Each year was worse. And we need to be able to parent. Behavior and respect and responsibility to the family (chores, for example) were degrading. But this app gave me the space I needed. It allowed me to say, I told you and now here is the consequence. All the features make you able to vary consequences and regain your ability as a parent to regulate some of the influence of phone technology in your child’s life and their behavior ... as well as to not make the phone a stronger force than you. It is their lifeline to friends now, I respect that, but a force stronger than you as a parent - that is a device - is silly. Thank you Our Pact!

Love this app. I can keep track of screen time- ban them from the screen or get them off it asap when screen time is finished and with premier I can put it on all devices iPads desk tops cell phones and block theirs access when they creep over time with the simple press of a button- all apps they playing are stopped and I don't have to scream and shout and get mad- they just coke running asking what they can do- at the end- they upset that I world this control- but they are safe-from all bad sites I can access their google sites and everything- it's all protected! I LOVE THIS APP- it's perfect for weekends when we don't wanna shout and police our kids- just a flick of a button on my cell and hone sorts the problem out! Brilliant- and the $4.99 is a reasonable price to pay for this piece of mind!

Upgrade??. I've got an email from OurPact today saying the good news of fixing the problem about app icons reorganizing in alphabetical order after unblocking the device. This feature is only available if upgraded to premium. Yes, it'd be good news if had this option by default, the way it's been a couple years ago, when you only had to install a program that came with a shady grey icon on the screen, that was keeping all apps the way you organized them. My son has an iPad and we've been using Our Pact for about 2 years on that device, never payed, never upgraded and it still works with that little grey icon hidden in one of the folders on the screen. I've never had any problems after unblocking the iPad, everything came back in place. Now he's got an iPhone and I was hoping for the developers to come up with something similar with that software they used to have long ago, and they have, but it is not available for free anymore. So disappointed, it's like you make a promise to help someone, and you do help, but only if that person gives you money for "helping" him. This isn't really good news for us, the users, but for them, the developers, to get more consumers into paying the subscription so they can get this most awaited feature😡 2 stars because I still have it on the iPad and it still works....who knows for how long!

Easy to set some boundaries. I appreciate this app for its user friendly layout. It did take some time to get all 3 of my kids devices set up. I ran into some questions and technical problems. I emailed the help desk 3 separate times. They were fast and super helpful. Each time they laid out the solution and steps to get my issue fixed. My daughter didn't like having to sort all her apps into the folder. But once she did the scrambled app problem was solved. I like being able to leave certain apps open to them like their alarm clock, calculator, and their school homework app. The rest can stay shut off! So great. My younger kids have to finished assigned reading each day then they get their 2.5 hours of screen time unlocked. Thanks Our Pact! Worth the few bucks a month for sure.

GPS location does not work. I got this app because my son in 3rd grade has to walk to school. The idea is great, set zones and I can easily get alerted when he leaves or arrives at home or school. It worked for two days. Now it won’t update unless we reinstall the app or restart his phone. Restarting the jr app or his phone doesn’t usually fetch a new location. It is impossible for him to restart his phone several times a day while we are at work so the app might update. I understand the software is at the mercy of the phones gps signals but when find my iPhone can find his phone several times a day while this app won’t update the location, it is the app. The location is the only reason I got this app so I will be uninstalling it. Mad that I even gave any money for this when it’s functions do not work. I cannot speak for anything else on this app but if the location is important, maybe look elsewhere.

Horrible.. Coming from a kid who has screen time this app is horrible, and no not because I want to stay on my phone all day and not go to sleep at all.. it’s horrible because I don’t have freedom of when I want to go to bed, at times my phone will make me happy then my screen time comes along like “HeLlO nInYo” like no! What if I’m doing something important? What if I’m writing something for school? Or sending and email? Quick and easy things.. and if your being like “Omg why are you not in bed it’s 3:00 am and you have a friend over” or I may not but sleepovers are supposed to be fun and exciting things to do do you expect us to go to bed at 12:00 am? And if I don’t have a friend over it’s because I’m probably not tired and need something to eat. All screen time shows is that my parents have no trust in me having abilities to use my phone at night without staying up all night. It truly just is horrible.

Great Concept - TERRIBLE Execution. OurPact could have been so great, but it has been one massive disappointment. Every time you have an issue, of which there will be MANY, you will receive nothing but auto generated emails that don’t even address your specific need. You will then be told that they struggle with Apple products (why are you on Apple’s App Store, then?) and you should “borrow a pc” to maintain the applications necessary for OurPact to work. Honestly, save yourself the money and Google how to match Apple’s parental controls with the services OurPact can give you. After years of dealing with the headache that is OurPact, that is what we’ve done and have been fully satisfied with our decision. BTW, after you cancel your services with them, it will be IMPOSSIBLE to fully remove their software from your child’s device. We’ve done it repeatedly and it keeps coming back whenever we have to power it off and on again. So buyer beware, OurPact is essentially a virus that preys on concerned parents for their money. I hope this helps your decision!

Just not reliable. I’ve now downloaded and deleted this app twice; this second time I was paying the premium subscription. The concept is so good, and the premium tools give parents a lot of flexibility and control over things that matter. However, three days into using it successfully (using the scheduler and daily allowance of time features), this morning my son was waiting for the bedtime block to end... and when it did, all of his apps were out of their folders. Again. This is why I deleted it the first time, and I had been excited to see that a recent update “solved” this specific problem. Having that bug supposedly fixed is why I downloaded it this second time and paid the subscription. So... I’m done with Our Pact. There is SO much potential here, but I can’t use something that’s going to destroy his entire folder system when we use it.

Premium upgrade is totally worth it!. I have had the basic version of OurPact for a few years now (I was an early adopter so it was free until I upgraded to Premium), but I have to say the Premium features, particularly the ability to set time allowances for each device and to be able to select specific apps to block or allow regardless of schedule, is an extremely useful feature and so far it seems to work very well. I had some issues installing the OurPact Jr. apps on the “managed” devices and with pairing the devices, but the tech support people (Ashley and Mallory) were quick to respond and very helpful, even on a Saturday! To me, the monthly subscription is money well spent if you want to keep your kids from becoming iZombies....

Loved app - Serious computer issues now. Although I love the way the app works, I am now uninstalling it from my desktop. It has caused my IP address to disappear which is obviously causing issues with internet connectivity and WiFi. This may be an issue with my computer itself but I’m not sure how to tell that. I’ve had to reconfigure everything daily or even multiple times per day to get my computer and TVs to work correctly. I’ve reset my computer back before I installed it. Hopefully I’ll somehow still be able to use the app on our phones. The schedule worked great and my daughter actually started to do all of her homework when she know it would time out for an hour. She wanted to beat the clock so she could get on as soon as it allowed her too. Less fighting and arguing and most importantly less stress for me. Sad that it might not work now but I guess we’ll see.

Great app. I gave only four stars because even though this is an amazing app, I found the instructions took me several times before I realized how to use it and now it is amazing but the connection between my teens phone and mine doesn’t always work and I have very fast internet so either it’s the app or the phone, and last thing that gave it only four was the price I don’t make much and when I have to pay $100 a year it’s a strain on the budget but was necessary for the peace of mind. I would suggest some other controls that I would like to see in the app and if I could have remote access to photos and videos. There also were some apps that would send their texts from different apps the files in the app that would be nice too.

Great app. We bought the subscription and it gives us the control and freedom we need and it also prevents the icons from being scrambled on the controlled devices. Studies have linked the widespread depression, among teenage girls especially, to the constant use of social media on smartphones. They get addicted to seeing if they’re getting “likes”, etc. but it’s good for them to have a phone so they can get in touch with us, play games, and have GPS to get around and be safe since we know where they are. You can give them as much freedom as you want or you can restrict various apps or timeframes depending on what you want to do. It’s interesting that the kids app (Our Pact Jr.) has tons of bad reviews from kids who hate not getting whatever they want. That just shows it’s working. 😀 But don’t let it become a wedge, make it a chance to let them earn more trust and freedom over time.

Has gotten frustrating. Out of sync. Unreliable.. Cancelled this! Most of the positive reviews were from years ago. Not current. The app was fine when it first launched but it just slowly got worse and worse with each update. Now the devices are out of sync when you load the app. You don’t know the status of your child’s devices because when the app loads it shows they are blocked when they are actually on and vice versa. There’s a delay. And if one parent blocks the child device and another parent opens the app it doesn’t show that the device is blocked. It’s gotten really confusing and almost completely unreliable. Every time you contact support they don’t resolve anything and send you on a goose chase to re-pair everything all over which was already a big pain. Hopefully they actually fix the issues instead of constantly deflecting by telling users disconnect and try again. The app has become broken.

Liked it Initially. When I first installed the app I was happy with it. My teenage son had a difficult time controlling his phone time while in school. He is in virtual school and I work full time so still needed him to have some access to the phone. This app initially allowed me to set some boundaries for him. Until I had to pay for the premium service. At first I was able to block and allow. Then I tried a schedule and it didn’t work. Then I tried to block manually and it didn’t work. I reached out to support and received a cookie cutter response on how to use the app. Basically telling me the setting I had in place was why I couldn’t get it to work. No questions to understand that maybe I changed the setting after reaching out. If you are going to provide support for an app, please ask questions and don’t just automatically assume the end user doesn’t know what they are doing. Will probably look for a different app for my needs, since this one isn’t consistent.

Don’t pay yet. The idea of this app is fantastic - exercising control over children’s screen time. The free version of this app lets you schedule screen time for one device. By paying for the premium version, you get additional features like website filtering and a screen time "allowance" so your kids can use their devices whenever they want but for a limited amount of time. It also let’s you control multiple devices. I paid for the premium version because I have 2 kids. Unfortunately, to use the premium features, you have to install an additional app called OurPact, Jr. on the kids’ devices, and that app is not available on the App Store. So, in essence, I’m paying for putting the basic version on two devices and not getting any of the expanded features. My advice is wait to pay. In a few days, if this problem isn’t resolved, I will be cancelling my subscription and finding a new app. If the problem is solved, I will absolutely keep this app. It could be amazing, but only if they fix the companion app for premium users. UPDATE: I’ve had the app for almost 2 months now and the Jr app still is not available. This means Apple users still have decreased functionality even though the company continues to charge full price. Also, they have not provided any guidance on when this problem will be resolved. Therefore, I decreased my rating and I will be be uninstalling this app and finding something else. It’s a true shame. This app could have been great.

App is ok if you have a week to install.. The installation is impossible and full of bugs they haven’t ironed out. When you run into inevitable problems, about 10 per device, you have to email for help then wait around for a day for a response to go to more steps in the process and need trouble shooting again. So you have to email and wait for a different person to respond. This is for monthly paying customers (yes it’s $5 per month to unlock features you need). But never can you get the help you need. Only slow responses to email. Not even a chat!!! Just email and slow response. This would be ok if it wasn’t filled with problem during the impossible horribly explained installation process. Good luck.

A little ridiculous. The only feature in the premium vs the plus I’d be interested in is the one that helps prevent your child’s apps from being scrambled and unorganized after a blocking period. To me, the fact that happens, sounds like a glitch they should have improved to provide a seamless quality product for both parents and children. They did just that, but decided to monopolize on it but including it only in the 6.99/month membership. That’s pretty off putting and disappointing. There are other services out there charging 27-50ish dollars a year, where the premium for this would put you around $84 a year if you really wanted to avoid your kids whole app layout and folder set up being ruined each time. I’ll test this while looking for another service because I want to help my child work on setting limits and being responsible, not frustrating them and disorganizing their phone.

Not fully functional in iOS AND you can’t fully get it off of your child’s phone.. I downloaded OurPact because I wanted to be able to control my child’s overall phone usage time (bedtimes, etc) when I wasn’t there. I downloaded the free version, but every time my child restarted her phone her apps would be all scrambled and out of place. To remedy this, I signed up for a free 30 day trial of premium, just to see if this would resolve the issue as it was claimed. It didn’t. Apparently you can’t download OurPact Jr. on an iPhone, so it doesn’t have the functionality promised. This includes the apps not scrambling. Here is the even better part. You can’t just delete all of the OurPact software off of your child’s phone! My child’s phone says that it is under Eturi management under general settings. I have gone back and forth with OurPact multiple tiles and all of the “solutions” they have offered didn’t work. So basically OurPact’s parent company has no idea how to remove this. They say they are working on a solution. Sorry, not good enough.

Premium features would not work. Saw the great reviews, loved that it covered some loopholes Apple leaves in restrictions. Unfortunately, I decided to cancel the premium subscription. I could not get the premium features to load according to their instructions. It took far too long for a helpful response from support, and the time wasted trying to get it to work was unreasonable (literally hours). I am proficient on a computer -- my profession requires it -- but no amount of troubleshooting, removing management and reinstalling/re-pairing... restarting devices and re-running OurPact Utility was solving the problem. Unfortunately, this was more trouble than it was worth. I'll stick with the free version and supplement with the restrictions Apple allows you to make in Family Sharing. It is a shame. It looked like if it actually loaded properly it would have been a great tool.

No Good If Company/Work installs Profile. I actually wanted to get this app for my gf who has very serious suicidal tendencies. The only feature I wanted was location tracking. She likes to share locations via apples “find my friends”. But when she tries to attempt suicide she always turns off the location so I can’t find her. I found her once and got her to a hospital in time but since then it’s been very hard. It’s very scary. Unfortunately I tried installing this on her phone but her company already has a profile installed for mobile device management in order to use their internal internet, outlook and other apps when remote. I guess there can only be one installed at a time? :/ This app and its companion app (and price!!) is amazing. I’m really sad I cannot find a workaround to make this install on her phone. I just need the constant location setting so I can have a backup to finding her if she goes off the radar again.

Great, effective app. This app is great for parents of kids who need screen time enforcement. I love that it has a location feature. I wish they didn’t have to have OurPact Jr running in the background to use this feature though. I also love the fact that you can see every app downloaded. I do really, really wish there were a few things added - like being able to install it on their laptops to totally cap off their screen time. I also would really love it if you could see browser history. If it had those abilities this app would be beyond perfect. If you have a kid who won’t adhere to screen time rules, or who gets electronics privileges revoked at times, this is the app for you! I have set schedules for school nights that are automatic. And one click of a button can grant or remove permissions for individual or all apps on their devices. It really is a great app!

Manipulative and controlling. I will open with if you get this app you are essentially guaranteeing that your kids will never want to see, speak to, or hear from you the second they are free from your tight grasp. This app will ruin your relationship with your kids and install a fear of you into them. Do you really want to break the trust you’ve worked so hard to build with your child? Any psychologist could tell you that this level of control over another person is messed up on every level but then getting a kick out of it is that much more maniacal. Wen your Child is free from your control they will throw you under the bus the first chance they get just like you did to them by installing this app. I was under this kind of control by my parents and I will never speak to them again because it showed me that they don’t care about my actual safety and development, they just care about controlling me and my every action. All of you can rot.

Almost perfect. Let me start by saying that this app has been overall awesome, so thank you to the developers. We’ve been using the premium version for several months now and really like the features and ability to control individual apps, screen time and schedules. 2 issues we have encountered: my kid has figured out that a minute or so before his screen time runs out that if he turns off his WiFi, then he can play any app he wants as long is it doesn’t require internet. I realize that to send grant and block requests internet will be required, but it seems to me that the kids device should auto block when the screen time is up without internet. The second thing we really really want is some stats for how my kid is spending their time on the device (ie. websites visited and amount of time spent on each app). This would give us the flexibility to grant more time if more responsible app use is observed by us.

So so- not a perfect solution. Been using this app with two kiddos for a few years now. There are a few very frustrating things that go on besides just rearranging apps which I don’t care about. The main benefit to this is the ability to turn off texting along with various other apps. However, my daughter complains that she does not get group texts at all and many other texts because they don’t come in after turning texting back on. This is very frustrating now that she is older because she is missing important announcements, texts from work etc. The most important feature for me is the ability to turn off texting so that she can concentrate during the school day and I want those texts to come in at her lunch hour or at the end of the day but she just flat out misses them. Also location does not update regularly so it’s pretty much worthless.

Helpful app for special needs child. We use this app successfully to restrict screen time for our special needs child. The best features are: the ability to control apps individually (So for instance games can be turned off while music and other “critical“ apps can be left on), the ability to very specifically tailor time restrictions to your family’s dynamics and requirements, and the ability to control multiple devices. Customer support via email is outstanding (although I would prefer a telephone support capability in addition to email). Now that the Junior app is once again available via the Apple App Store, we will be able to Work with her child on screen time budgeting, allowing her to become more independent.

Great App! (Heads Up—GPS Needs Work Tho). This is a pretty good solution if you have a child who’s online access you need to restrict. We tried every net nanny prod out there over the past decade and they all fell short—some in very big ways. (Yes I mean you Msoft!😐) So far this parental control tool was simple to set up (except for GPS tracking) and lets you create varying time limits, set text limits, restrict specific app usage—it’ll even let you pull the plug and block access to everything with one button. There is a caveat, at least with iOS devices and the OurPact GPS tracking feature. When it works it’s great, however if your child does not have the OurPact app open and running in the background on their device it won’t update the phone’s GPS location. To be clear If your child force quits the OurPact protection app, the GPS parental monitor stops working. Hope they fix the GPS issue tho cos having a teen driver and not knowing where they are when they forget to check in is a pretty scary. This app has the potential to provide parents like me a huge a great service if they work out their GPS iOS bug. Still a small price to pay if you’re biggest concern is keeping your child away from sketchy sites and questionable characters. OurPact IMO excels in this area.

Hacked. I downloaded this app and removed it as soon as I saw it wasn’t an app I wanted for her tablet. Today, her apps were erased and when I tried to go into her settings and App Store it kicked me out immediately. I tried to erase her iPad but when it asked for passcode it was being entered by itself and locking me out. Then it took me ro reminder app and started writing messages and saying “hi ____” her name was there and message about the lord and a man. Also took me to maps and starting looking for an address. I called apple and they confirmed that allowing this app to be a manager on my daughter’s iPad might of been the reason for all this. I removed them as management and restored iPad. It was very difficult to even turn off location to restore because of someone entering and pressing wrong things to lock me out....after all that apple helped to restore and Funny how it now works perfectly DO NOT GET THIS APP! It’s very scary. I thought it was good for its high ratings but wrong.

Loading software into backup / restore to get around App Store requirements?. The way the client side software is loaded is a bit kludgy. I'm guessing that the apple App Store doesn't allow software that does some of these things, so they sideload it into your backup instead of installing as an app. With the functionality added by this, I guess it is worth it if you want the premium features. So far I'm impressed with what it can do. Installation was a bit of a hassle but only has to be done once. Also, why doesn't it use the device time as a backup if no internet connection is available for enable/disable. This would be simple. Sometimes internet access is not available and the enable/disable just doesn't work even when the schedule is fixed. This could be made better using clock as a backup if no internet is available.

Cancelling premium. The free features work as advertised and were fairly fast and easy to setup. I upgraded to premium so that I could limit text messaging, certain apps like Snapchat and have access to the family locater. The upgrade process is far more time consuming and even after attempting various troubleshooting techniques from the FAQs section on the website I still never got the family locater to work. On a monthly subscription based service I feel like I shouldn’t have to take hours to try and set something like this up. If I had the kind of time in my day to sit around with my kids phone and a computer trying to figure out why the app’s features aren’t working, I would be able to just stand over the kid all day and wouldn’t need this app. The family locater feature needs another look from the programmers/coders. It should tap the phones GPS and lock the privacy settings so the kid isn’t able to access the location settings.

Kinda annoying. So my parents got this app and they use it on my phone which I’m not totally mad about. With my parents installing this app it doesn’t keep me on my phone all day. However it has many flaws. First of all, the fact that EVERY SINGLE TIME I get unblocked I have to put all my apps back in the way I have them planed them on my phone. For some reason the app just decides to place my apps on alphabetical order rather than how I have sorted them in category or spots. Second, I always get annoyed that it takes all my notifications away on the apps that I have then turned on. This isn’t as big of a deal, but still is quite annoying. I thought it would be nice to have a review from a teenagers point of view, since technically I also have to use this app. I believe that you should focus on these issues now that way teens can not have something extra they don’t want happening on their phone.

Very Difficult to set up.. The instructions are not clear, only thru desktop computer, I have tried like 24 times to pair my child device and it ends at the same step making it an endless cycle. When making the schedule to block access, it does not make clear if you are blocking or giving access. The very old design and bright color (glowing green screen, make it difficult to see the white letters, in my app or the my kid "jr ourpact" does not gives chance to change that bright and hurting color to "dark mode" or change the color of the letters to make a contrast or change their size. But the most difficult it's have been the setting up, I paid premium for a year and I have not been able to use it for a single month. 😏if they would be willing the update for a more practical and easy to use program, more parents would really take advantage of the concept in a more pleasant way. ☹️

Opinion. Having a 14 year old is always a struggle. My daughter seems to be in her toughest years, because of this she is very argumentative with phone time. I never liked the idea of having to control my daughters phone time, I hoped she would develop the skills of being a happy and healthy kid. Now a day it seems many kids can’t leave their phones. It’s nice to have an app like this of course, but it’s just us as parents “baby proofing” another thing that we should be teaching our kids rather than letting them force us, to have to get an app and control them. Everyone wants to be apart of a change and the revolution of now a days generation, I personally want my kid to grow up and learn the consequences of being on her phone too much. This app helpful, just a little bothered by the whole idea of having to get an app and not being able to do it the “old fashion” way. Lastly away from the opinion, every time you turn off/block, the apps get rearranged.

Ruined phone had to replace. My daughters phone was just fine when we went to bed. The next day it was dead and wouldn’t connect to any cellular network or Wi-Fi. It wouldn’t allow me erase and reset all settings I am assuming because it had the device management profile setting that prevents from erasing the phone. I put it in recovery mode after a ton of tries. I still wasn’t able to resolve the issue. I finally erased it to restore to new. BUT it still wouldn’t connect to the network. I troubleshooted with Apple and Asurion and nobody could fix it. I had to file a claim (luckily had it on insurance) to have it replace. But I also had a $200 deductible. So on top of the $99 annual fee, I had to pay $200 for a replacement. So I’m out $300 now. I’ve requested a refund of the membership fee. So hopefully at least that might be granted. Sincerely, a frustrated mom. Update: I couldn’t uninstall the app either and it wouldn’t let me remove the device management profile. So no, it wasn’t easy to remedy.

Not living up to expectations. I downloaded the paid version of Our Pact app 2 weeks ago and have yet to get it to work as advertised. The download instructions were great but after it's downloaded you are basically on your own. Customer support was initially quick to answer my emails but their advice has not yet helped get the app working correctly. I'd like to have a phone conversation with their support but that is not offered. My last emails have not been answered. I now read that my child needs to be continuously connected to wifi which I suspect is a large part of why things are not working. A 13 year old doesn't stay in connected to one wifi connection all day. I'm frustrated and my child is frustrated which is what I was trying to avoid by getting this app. We want to create awareness of the time she spends on her phone and create time limits for certain apps which will encourage healthy phone habits. This app is not doing the job for me. I plan to remove it and try the app Moment.

UPDATE broke it. Since the update, this is glitchy. I have had my son on a schedule, and during blocked times, I sometimes grant him 15 min or so. I can’t do that anymore. I go through the grant process, and it flicks off it to remain blocked. I have to take him off the schedule to give him any time, but then, when it says Granted until 6 pm, when 6:01 hits, it just flips to Access Granted. ——— I like the interface and ease of use. Being able to allow a few specific apps would be perfect, but I gather that may just be impossible for any app. The only issue is that the arrangement of the apps is different after was each block session. Sometimes they're in folder like they were before I paired the device. Sometimes they're all loose and in alphabetical order. Sometimes it's half and half. And sometimes they're in folders created entirely by the app, never having been created by the user. That's hard on organized children. Fix that, and it's a 5 star app.

What is the point in screen shots. I don’t understand the point in screen shots if your child can determine when they turn it on and off. So if they don’t want me to see something they can turn off broadcast and I won’t see the screenshots on stuff I really should be seeing! This should be controlled only by parents and what’s worse is it shows a big red line across their screen that says broadcasting. They shouldn’t know when you are receiving screenshots. They shouldn’t have a clue that you are receiving screenshots. I got this app because my daughter broke my trust and I thought this was a good way to secretly get screenshots to see if she learned her lesson and I can trust her again. I am all about chances but it has to be earned how will I know if she earned it or not if I can’t find out when she is not aware? Very frustrated won’t continue with the app after my premium + runs out. I will be doing research into a different app.

Frustrating.. I have used this program for many years and it’s always worked perfectly. On my iPhone I’ve been able to use my touch ID to sign in saving a bunch of time and making a whole process seamless. However, now for whatever reason, the touch ID does not work, forcing me to manually login each time with the long email and password that I initially created. CUSTOMER SERVICE has not responded to any of my questions and I found no solution for this. i’m about ready to throw the app away. It’s infuriating at best. I give it a three star because I know the app works great except for this function of the touch ID. If the touch ID works, I will give it a five star. this is an app that my children have respect for. I block them, and end of conversation. I have used schedules, and they work great, but I also go in and modify time on their phones as needed. And having to go through a long login process each time is ridiculous.

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Parental Control App - OurPact 9.11.0 Tips, Tricks, Cheats and Rules

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Parental Control App - OurPact 9.11.0 Apps Screenshots & Images

Parental Control App - OurPact iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 9.11.0
Play Store com.parentsware.ourpact
Compatibility iOS 14.0 or later

Parental Control App - OurPact (Versiyon 9.11.0) Install & Download

The application Parental Control App - OurPact was published in the category Lifestyle on 05 February 2015, Thursday and was developed by Eturi Corp. [Developer ID: 661488682]. This program file size is 34.01 MB. This app has been rated by 36,629 users and has a rating of 4.4 out of 5. Parental Control App - OurPact - Lifestyle app posted on 21 February 2024, Wednesday current version is 9.11.0 and works well on iOS 14.0 and higher versions. Google Play ID: com.parentsware.ourpact. Languages supported by the app:

NL EN FR DE PT ZH ES ZH Download & Install Now!
Other Apps from Eturi Corp. Developer
App Name Score Comments Price
OurPact Jr. Reviews 1.2 7,077 Free
Motiv - Executive Dashboard Reviews 4.1 12 Free
Parental Control App - OurPact App Customer Service, Editor Notes:

• UI improvements in Family Locator • Options to delete account & data

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Find on this site the customer service details of Parental Control App - OurPact. Besides contact details, the page also offers a brief overview of the digital toy company.

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