Verizon FamilyBase® App Description & Overview
PARENTS: With Verizon FamilyBase, you can see how your kids are using their phones to help them learn responsible phone use.
• View daily activity logs to see when and with whom your kids communicate
• Set FamilyBase to notify you - like when your kids text during bedtime or school
Plus you'll get access to the Verizon FamilyBase Dashboard on My Verizon (www.familybase.vzw.com) where you can set usage controls:
• Schedule time restrictions to limit phone use
• Block unwanted numbers and make sure certain numbers are always allowed
• Manage costs by setting limits on data, voice and messaging
TRY IT FREE
Download includes a one month FREE trial for up to 10 phones on your Verizon Wireless account. After the trial period, you can choose to renew for $4.99 per month on your Apple iTunes Account.
Note: Your child can always dial 911 in case of emergency. Parents receive a free text alert when a line on their account calls 911.
Performance updates and bug fixes
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Verizon FamilyBase® App Tips & Tricks
Verizon FamilyBase® Screenshots
Verizon FamilyBase® Video
Verizon FamilyBase® Reviews
Doesn't work well
When trying to add trusted contacts it always says "You entered one of the phone numbers associated with this account that cannot be blocked" but I'm not trying to block a number. I'm trying to add a trusted number. It says this no matter what number I try to add to either of my kids accounts. I have to go onto the full website every time I want to add a trusted contact. It's really only good for viewing who your kids have contacted yesterday.
Utterly useless and poorly designed.
By Mint Condition
Poor work and no utility.
Like others I primarily need to limit data for users on my account. The amount of steps you have to through to accomplish this is ridiculous. Why do you have to log in twice to set data limits?? I can't believe VZW charges customers to be able to set these limits. Like many other people I have no choice, VZW is the only option that works in my area and VZW knows it so they don't care.
So confusing - even for tech savvy people
I would consider myself very tech savvy and even for myself this app has a horrible user interface. It's hard to understand what you are actually doing - hard to find what I was actually looking for. I gave up on the app because I wasn't able to put in my settings and ended up putting in my settings on the website from my computer. I sure hope Verizon looks at these - I have a 12 year old son and love the idea of being able to block certain times and put data limits on him - but dang do they make it hard to do!! Come on Verizon get with it!! I've been a loyal customer for YEARS and this is disappointing.
User Interface one of the worst out there
What is the point of this app? After paying 5 dollars a month for family controls I have no control with this app. The functionality is horrible, you can't ever get back to a home screen nor can I change anything about the controls I set up. Deleting this worthless app from my phone and after 14 years wiry Verizon I'm going to find a carrier that actually listens to its customers.
I think this is the very worst app I have ever tried to use. It is overly complicated and poorly designed. When trying to enter the limit amounts in the data fields to set them up, the screen will not hold still and allow you to fill the data. To top all this off, Verizon charges a monthly fee. The regular wireless app with AT&T is much more user-friendly, simpler and it allows parental control for free.
But do not like the false messages saying you are out of data and your cycle just started the day before. And it has happened multiple times, but the workings of the app is great. Cuts data off when the lines get to their limit.
Wish it would show zero stars.
Is it broken?
By Pork Dragon
After entering login/passwords twice no idea how to navigate to block calls. Verizon clearly sells phone numbers to telemarketers.They then charge an extra 5 dollars a month to block numbers but to block any numbers you have to do it through their equally terrible website.
App doesn't work
By Trigger man3
The doesn't always track the numbers...shotty at best. I've tested it daily it, only few numbers ever match from what was actually called or texted. Not worth the $5.00.
This app stinks!
We pay a premium to have Verizon, you would think they would have a premium parental controls app. I've tried twice to use the app. It won't let you click on how to add more lines or really do anything other than check your data usage.
Lame and useless
Navigating this app is ridiculous and a waste of time. Absolutely worthless in every way