PureVPN - Fast and Secure VPN App Reviews

VERSION
9.34.0
SCORE
4.3
TOTAL RATINGS
6,015
PRICE
Free

PureVPN - Fast and Secure VPN App Description & Overview

What is purevpn - fast and secure vpn app? Experience the ultimate online protection with PureVPN's turbo-fast VPN. Keep your online activities secure and private with our advanced VPN shield, perfect for iOS users who value their online privacy and need lightning-fast speeds. Trust in PureVPN to provide a secure and seamless online experience while protecting your digital identity.

With a Trustpilot rating of 4.7/5, PureVPN is a better VPN service than any other free VPN for iPhone that guarantees a safer and unrestricted experience, keeping your personal information from getting exposed.

Download our VPN app and select the location of your new IP address from a wide range of options and leave the rest to us.

Get started on your VPN free trial for 7 days now:
• Register for an account
• Enjoy safe and private internet access in one tap

7- DAY FREE TRIAL
Perfect if you’re double-minded or hesitant to make a long-term commitment. Try a free premium VPN shield on your device with PureVPN for a week.

FAST VPN SERVER NETWORK
VPN for iPhone: You can bypass geo-restrictions with our quick VPN and safely access any website, streaming service, or app around the world without interruptions or compromising your digital identity. If you want to stream content or games, PureVPN is the ultimate VPN for PUBG, Netflix, Amazon Prime, ChatGPT, etc.

10 DEVICES in 1 PureVPN Account
360 VPN connection: Create a VPN hub with one PureVPN account that allows you to connect to up to 10 devices at a time. You can use VPN for iPad, iPhone, and any other devices simultaneously.

SPEED & RELIABILITY & ONLINE SECURITY
Fastest VPN speed: Get peace of mind with a VPN secure connection and secure VPN proxy from PureVPN, the best VPN provider. Access content from anywhere in the world with our free VPN for iPad, and enjoy the best VPN experience with our enterprise-grade encryption with over 6500+ VPN servers in 140+ countries.

ENTERPRISE-GRADE ENCRYPTION
PureVPN not only provides a reliable and speedy connection for all your online needs but also doesn’t let third parties spy on you. You can enjoy super unlimited VPN connection with PureVPN, as our advanced 256-bit encryption ensures your data is transmitted securely.

INDUSTRY-LEADING PRIVACY PROTECTION
Enjoy a private VPN connection ‘always-on’ audit setting, we are the first VPN provider to offer complete transparency with our no-log policy, which makes it the most express VPN for iPhone Trust in PureVPN, the top VPN provider, audited by KPMG and Altius IT, for the ultimate online protection.

24/7 CUSTOMER SUPPORT
Along with a super VPN connection, we are here for you round the clock to help you with any questions or issues on live chat, email, and through our support center.

IN-APP PROXY STREAMERS
The Proxy master protocol allows you to stream without any interruptions.

KILL SWITCH
If your VPN connection drops, the Kill Switch feature automatically disconnects your Mac, iPhone, or iPad from the internet until the connection is restored. This feature provides WiFi security against public WiFis and makes sure that your personal data is never compromised, providing you with a better internet experience.

WIREGUARD
Along with OpenVPN protocol PureVPN serves WireGuard, the VPN protocol that is the industry's most requested and top-rated, and is now available on the app in select regions.

You can subscribe to PureMax for enhanced security with PureVPN (VPN), PureKeep (password manager), PureEncrypt (cloud storage encryption), and PurePrivacy (privacy checker and tracking detector).

All subscriptions are subject to auto-renewal. These can be managed through your app store account settings. Your account will be charged for renewal within 24 hours before the end of the current period.

PureVPN’s privacy policy: https://www.purevpn.com/ios_privacypolicy.php

Terms of Service: https://www.purevpn.com/ios_tos.php

Troubleshooting and support: https://support.purevpn.com/

Have questions? Write to enquiry@purevpn.com.

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App Name PureVPN - Fast and Secure VPN
Category Productivity
Published
Updated 22 March 2024, Friday
File Size 130.13 MB

PureVPN - Fast and Secure VPN Comments & Reviews 2024

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Doesn’t work in China. Just got back from a visit to China. Bought this app hoping I could keep in touch with friends and family, use Facebook, etc. This app worked for about 30 minutes, then I could never connect again. Emailed them and received a reply with some complicated instructions on settings, I asked for refund but never got it. Downloaded Express VPN and never had one problem connecting easily. Don’t waste your time and money, just get Express because it works and this one doesn’t, at least not in China. (Unless you are a techie person who likes fiddling with settings for a couple hours instead of just pushing one button.)

Very slow, poor customer service. I got this specifically for my Apple TV but hugely disappointed with how slow it was. First tried to request refund online only that the link is not working with annoying “error message”. So refund request can’t go through. I cancelled my subscription but can’t even delete my credit card info. Why keep my credit card info??? Finally, used the IOS app to chat to someone to request for refund. Only told the request was forwarded. No email confirmation at all. For anyone looking into trying this VPN, just DON’T.

Best VPN to have for Multi Logins. Super easy to get started. About one week in so far, and after a little searching I found a server that basically replicates my ISP in terms of speed. With 5 iPhones / account my whole family is protected. Great value for the money. I have tried a lot of VPNs but never got satisfied with any... I am liking it with no issues at all.

Great peace of mind. Although the iPhone app and Mac app do have some issues connecting when it needs updated, overall updating the version or just logging out and back in fixes 99.9% of my issues. And these issues are very infrequent for me. It’s a great peace of mind while traveling and I love the “always on” feature on iPhone is great for when your phone wants to connect to previously used passwordless WiFi’s while you pass by. I recommend it to friends and strangers. - John L.

Longtime Customer. I bought this VPN years ago and recently renewed. Has many quirks and stopped working on one of my computers. Tried customer service on several occasions to repair and service, only way is to “chat online”. Being they are from China (strike one) communications is not ideal. VPN on iPhones won’t stay connected. Finally had enough bought a new vpn service and wow everything works with no hang ups. Cancelled the remaining three years of service only to be told “sorry” don’t qualify for a refund. Only then did I get an email asking to show them my problems so they could “recreate the problem” to offer a fix. Being they are based in China think twice before you buy!

Need improvement. I been using purevpn for over too years now, and I’ve seen slow changes to the product. However, I’m still not please with the product ideas of overwhelming the customer with too many features that’re ineffective to the users experience. What I and other customers need is the consolidation of those many features into a single intuitive experience. In other words, when I turned my phone or devices on I expect purevpn to automatically activate wherever I my location with all of the features automatically activated. This app connection is unstable and when I turn my devices off or reboot the app I need to manually activated each feature. In addition, Purevpn need to be transparent about the logging of the user’s history. Don’t be like Facebook...

Countries have disappeared. I’ve been using Pure VPN for several years with great success. In the past several months some locations are no longer available. I inquired about Thailand and Malaysia and was told at the time it was a technical issue. It’s now been at least three months since Thailand vanished. 😔 What is the latest on this?

Great, cheap, and effective. Highly recommended!. I don’t do many reviews on apps - I’ve used this VPN for over a year now after I left whatever provider I was using before because of some shady behavior or maybe a Netflix issue I don’t recall. Look the app and service are an excellent value, but what prompted me to write this review was coming upon the listing in the store and seeing the latest update notes. They are ACTUAL UPDATE NOTES, not “blah blah generic bug fixes” nonsense. Listen carefully - people/companies that take the time to do such things are the ones who actually give a crap about the user experience - they respect their customers and honor their time and money by treating them as adults. REWARD when you see stuff like this because it’s getting RARER AND RARER!

Works greatly and customer service is awesome. I have been a customer for few years now and the service keeps getting better and better. I mainly use the service to watch Italian channels (SKY and RAI) from the US and it works great. The few times I had issues the customer support was outstanding in timely providing help and guidance.

DO NOT SIGN UP!!!!!!!!!!. There is no way for you to cancel your trial membership by yourself you have to contact their support online. And even that’s ok if they ACTUALLY cancel it, unfortunately they will lie to you that they already canceled it and 7 days later your account will be hit for the whole year subscription fee. When you contact them again they will “apologize” and offer you several discounts options. And if you just want a full refund they will stop replying to you. This is a fraud business and if you want vpn there are way better ones than them!

Love it!. I had it on my iPhone for awhile now. I also just added it to my iPAD. It’s directions have always guided me to my intended location, and it doesn’t wait until you are right on top of the turn or on/off ramp. The warnings about cameras, cops or other hazards are very convenient as well. I have recommended this app to a few of my friends and they like it too. Great app. K. W.

Who wants their VPN service tied to your AppleID?!. Got better AND worse - now FORCES another Apple iD connection. 2022 UPDATE - App developer response says contact support as more detail is needed. I have been going back and forth with PureVPN support for weeks now - and the issue continues to be either ignored, intentionally rephrased as so something else - and no me tionas to why PurrVPN now REQUIREs an AppleID? Maddening. 2022 UPDATE While PureVPN has gotten better, the iOS software now REQUIRES an extra link attached to an Apple ID to access the app. Yep, a VPN that now forces an Apple ID sign in. When concerns were shared about this nee requirement, support responds by suggesting customers create another Apple ID for this purpose. ——- 1) Requires manually connecting after device sleeps. ALWAYS have to manually connect. Huge PIA quickly. 2) Most tech support chats result in "delete and reinstall the app" or instructions to manually configure OpenVPN. Support is off-shore btw. 3) Too many taps to turn on or change locations. No Today shortcuts for example. 4) May not work with your cell provider ... and support does not know what to do to address.

Excellent VPN for travel and just hanging out at the local coffee shop.. The PureVPN worked great while traveling within the US. It automatically reconnected whenever I woke my iPad. It works great when connected to unsecured WiFi networks at coffee shops and airports. The connections were quick for me, with very little additional latency while traveling around New England, using the PureVPN New York server.

A VPN that needs another VPN to run!. As the title said, I have to run another VPN for this VPN to work on my device which is a shame... wasted my money on a 2yr plan for a VPN that keeps on giving me the “unable to connect” error all the time unless I run another VPN first.. their troubleshooting and support team are like a robot, they just repeat the same script “ have you tried connecting to multiple diff cities/ countries” if your app is not working in all countries, it means you failed. Not mentioning that to customers before they commit is a bad thing! Update: even though I needed another vpn to get this one fixed. The vpn runs good at the moment

PureVPN. Simply, the Standard for a VPN Solution for one’s needs. It just works, without puttering about. A bit of a learning curve to connect, with a vague interface…but you learn, and it fulfills your needs for a Streaming VPN Service. And…even has AppleTV App that works beautifully, was quite amazing, so VPN ON BABY…!!

Feature Riched VPN app with the best UI and UX. This vpn app used to be a bit slow but after this recent update it works great. It provides me the option of doing multiple security things in a single vpn app. Completely satisfied with the security features it has to offer. The suuport is great and they make sure to solve problems in the best minimal time. The UI and UX are nice and appealing as well.

When it’s good…. When it’s good it’s very good… but when it’s bad it’s horrid. I have a subscription and Dedicated IP with Pure and usually it works just fine. But then it’ll just stop working despite no changes at my end - same machine, same OS, same internet. Long chats to support (with long delays their end, presumably due to helping multiple people at once) lots of nonsense like uploading screenshots of the error message (as if I’d typed it out incorrectly), reinstalling even though I’d just updated to the new version, plenty of pointless fiddling with protocols and stuff and it doesn’t work. But then it will work a few days later when presumably they fix whatever they did their end to break it. I need reliable. I don’t get that with Pure.

Poor and unreliable.. Poor service. Very unreliable for streaming, barely ever working on iOS devices. The computer version works better, but consistently damages my network connection (which means I only get internet while connected to PureVPN. If I disconnect, the internet stops working). After taking my Mac to support, I found out it is a common problem with PureVPN, and that there are some command lines to use in Terminal in order to fix this (and I need to run them most times after I use VPN for any reason). Wouldn’t recommend to anyone. I’m definitely not renewing.

Quick connect works, selecting a location fails. When I use quick connect, it successfully makes a connection; however, when selecting a specific location, it never connects. Tried several locations in the US. Update: developer reached out to me and resolved the issue. Had to remove and reinstall. Upping my rating to 4 stars (3.5 is probably the best overall rating) as there are better (but more expensive) VPN services.

Bait and switch. In June 2017 I purchased thos app. In the 9 months I've had it, it has worked 3 times. Only once without having to contact their tech support to redo something in the settings. I don't use the app regularly as life happens. A couple months ago, I went to use the app and it again wouldn't connect. I also noticed the location I use for the VPN was no longer on the list. I contacted PureVPN tech support I was told I needed to upgrade to their Premium account. I inquired why since I was already paying monthly with the app. I never received an answer. Life again happened and time passed. Today I contacted PureVPN to find out what is going on. I was told that my account expired in September. They stated they haven't received payment from Apple since August 2017. Which isn't true. I was charged nonetheless every month since June 2017 with apparently no service since Sept 2017. I have proof I had been charged and proof of payment made. They told me I had to take it up with Apple. Apple only refunded two months back to me. Beware of this company. If you purchase the app there is no guarantee they will honor the agreement with Apple and you the consumer. I am skeptical of any subscriptions made via the app store at this point. There is little protection or guarantees for service or refund to the consumer. Disappointed.

Best VPN I’ve ever used!. Idk what all these bad reviews are about, I’m literally using it all day everyday and all the US based streaming apps work flawlessly, it’s even helped me with downloads when my ISP decides it wants to throttle my speeds. Customer support is also very good, they resolved my issue within 10 minutes so very happy here!

Feel like it’s almost a scam?. When I signed in with my Apple ID, I used a hidden email which should be fine. Because you should be able to login with your Apple account anyway. but you can’t do it on their own website or Apple TV app. Then I try to delete my account to start over because I can’t even change my password if I wanted to apparently, but now it keeps saying error every time I try to delete the account. It’s very frustrating and confusing why they don’t let you login with your account on their own website. Will probably never use again, knowing that this could consist.

Cheap and you get what you pay for. The absolute worst vpn I have ever used, it’s hard to connect or stay connected. It takes a long time to connect and that’s if you ever get connected. I used it for many different things but it was absolute nightmare and cause me to lose money from not connecting. And the customer service is just as bad as the connection service. I paid for a 5 year plan, after noticing how bad the connectivity was ( within 30 days) I tried connecting with customer service to get a refund and I couldn’t even get 1 reply back from someone that could solve my request, all I received was this automated messages. I’m only telling you because there is better out there than wasting your money to find out, good luck……

Great VPN Service when it comes to features and security. Extremely easy setup. Stable connections to any country I choose. Best of all, they have fantastic tech support! I recently had an issue with my service, submitted a tech request and had an answer within the hour from the PureVPN support! A VPN is only beneficial when it works correctly and the folks at PureVPN will keep you connected at great speeds.

Multiple Attempts to Connect Still Wrong. Not worth it. I paid for a year but regret soon. First, it almost NEVER connect you to the location you choose. When I tried Singapore, it connected me to Pakistan??? I tried 5 times. Same results. Then I tried Beijing, it connect me to Hong Kong. Tried more than 5 times, still the same. Second, it’s not that stable. You have to check the connection often to make sure you’re not automatically disconnected when it’s operating at backstage. Think about it before you purchase the membership. If you could live with those, go ahead.

** BEWARE **. BEWARE! They advertise a “31-Day Money Back Guarantee” on the front page of their website, but they do NOT honor it. Also, there is no way to simply cancel service. You have to submit a help desk ticket to cancel service, but they won’t cancel your service. I submitted a ticket requesting cancellation 1 day after starting service due to its slowness. The only thing they do is turn off autopay. Repeated attempts to get a refund have failed. This is a company that you do NOT want to trust your data with since they won’t even honor what they advertise. And when you don’t honor what you advertise for the purpose of deception and financial gain then it’s called fraud! Stay far, far away from these fraudsters.

Good app. Purchased about 9 months ago. I use the app for iMac, iPad, Kodi, and Win 10 OS’s. Initially a few config issues but their 24/7/ live chat support was quickly available, patient and competent. I was even able to use it in China (PRC) to access my Gmail. Another positive aspect is their continuous improvements on multiple platforms, and many server locations.

Doesn’t work. If you’re living outside of China and want to use the China servers, stay away from this VPN company. IT DOES NOT WORK. They advertise to use their China servers to access certain contents only allowed in China but none of their servers work. I contacted 24/7 support but each time I only get a same exact pre-typed response “they’re having issues and are currently working to resolve the issue” for over 2 weeks and when I asked for my money back, they kept asking to wait until they resolve the issue. This company is still trying to sell their service at a huge discount when they know it’s not working. They even changed one of the China mainland servers to Hong Kong as a gimmick but that doesn’t work, stop tying to fool the users. DO NOT GET THIS VPN if you’re trying to get into China servers. FRAUD

Reliable VPN Service & easy to use. I signed up with Pure VPN a few years ago, in that time I’ve seen really good improvements. They have a really nice updated app now, and it’s easy to use, shows connection data that some may appreciate more than it just working well & being reliable. Even with streaming video, using in (US) or out of country servers (Romania, UK, Australia, Russia, & others), Pure VPN is great. No stuttering or artifacted video. If the internet served is bad, VPN can’t fix that. I have used other VPN service, only a few more than at a time. Pure is the only one I’ve used long term, and I’m thoroughly impressed.

No connect on demand iOS vpn file setting.. The servers and locations work fine with any protocols when the device is awake. Because there is no on demand vpn profile setting it goes to sleep and doesn’t wake back up. Once the phone is unlocked vpn stops working and no internet connection too. Hope the fix is on the way.

Scam and lame VPN. I bought a subscription from the mobile version of the site. I paid with cryptocurrency. The mobile version of the site says that the refund will be available for 31 days. I even filled out an email that was indicated as an email in case of a refund at the time of payment. When I found out that this lame VPN gives wireguard configuration for wifi router only for 30min and then I need to renew it, I immediately requested a refund. I was refused a refund, because allegedly their refund policy says that they do not refund money if there was a payment in cryptocurrency. But there is not a word about this in the refund policy, and during the payment from the mobile site, they show that the refund is available for this type of payment and is not available only through google pay and apple pay. It turned out that I had to go through the desktop website and look at the payment page in the only place that a refund is not available for this payment method. Money and time are lost, thank you.

Cumbersome and unhelpful. I’ve been subscribed through apple, but in order to receive service they demand I send them a copy of my apple receipt every month. The receipt doesn’t get mailed to me until several days after the payment is made, so there are three or four days a month I cannot use the service. I’ve also had problems with down servers and generally being unable to connect. Customer service is fast to reply, but unhelpful in resolving these issues. In my case they basically told me there was nothing they could do. I will be finding another provider.

Don’t know how to react. I can’t really figure out how to react to this. Should I be happy to get it cheap or should I be worried that they can get their basic stuff working? Virtual IPs are not really virtual. Spoofing Indian IPs are easily detected to be in Netherlands, Germany. What’s the point of keeping/ connecting to those servers? Their “remove my data” feature takes forever to really remove data from brokers. Streaming generally works except for netflix. It’s a good choice on paper. Not so good in reality.

Terrible customer service. I would not recommend using this VPN or doing business with this company. Not only does the VPN considerably slow your internet connection, they also have some of the worst customer device I have ever experienced. I cancelled my subscription during the course of my free trial but was still charged for renewal. When I reached out to ask for a refund I received no response from their customer service email and the chatbot on their website only tried to convince me to keep me subscription with no option for a refund. Horrible customer service.

Relentless, needy advertising makes me want to delete. I think it works adequately (3.5 stars) but the endless flood of shrill emails and even alerts on my phone…it’s almost like they WANT to drive customers away. It’s frustrating that I have to choose between taking the time to research other VPNs vs supporting a company that goes out of its way to be annoying. Seriously, if PureVPN were a person, you’d go out of your way to avoid such an obnoxious personality. Gross.

Works great. I don’t often leave reviews, but the comments I read are so negative and don’t reflect my experience at all. I’ve been able to load the app to all my devices and have been able to connect to every country I’ve tried. I even got an email from their customer service asking if everything was working for me. If things change, I’ll update but so far this is a very good app for the price.

Totally useless!. I used purevpn for years with no issues. Last year (circa Sept 2019) I wasn’t able to login regardless of what I have tried. I thought my subscription must’ve expired so I paid for another 3 years. I was able to login... yet a few days later when I logged into my account I realized that I had two active accounts!! The first one did not expire and now the second one was added. I didn’t bother following up, but now the app is totally useless!! I cannot connect to any country, and when and if I use the quick connect, it -once in a while- connects but then I cannot bring up ANY site! I emailed support and they recommended a few things but nothing worked. I simply gave up and downloaded a free vpn app which I am now using successfully (although I have to endure the ads!) This should be a case study on how to destroy a great product by upgrades..

Long Time User. I’ve been using this device for about 3 years now and I must say that it is the best it has been. If I lose cell connectivity with my VPN on, when it comes back up, my VPN automatically activates. It is sometimes slower than WiFi/cell service, but not markedly so. It has gotten a lot better from when I first joined. Definitely worth continued use.

Excellent upgrade. Thanks PureVpn Developers. I could not change locations and experienced terrible buffering with old purevpn app. The new PureVpn app has no buffering and now I can change locations. Good job developers. Enjoying the new PureVpn App. Changed rating to three stars because its been five months and an upgrade, and you did not fix the dedicated VPN problem. Your dedicated VPN disconnects in five minutes on IOS app. You did not fix this after repeated complaints. What good is support if you don't fix the problems. I still cannot us my dedicated VPN on ipad. It permanently disconnects in five minutes.

Excellent service. I’m using PureVPN for remote maintenance of different equipment at customer locations. Subscribing to the fixed static ip solution works very well. This makes it more secure at the customers site when they can limit connection for remote maintenance for the given ip only.

Very happy i have this a try. i have NordVPN subscription but since they have been dragging their feet with the AppleTV app, i decided to try PureVPN after reading reviews and recommendations. very happy with what i have so far. the one thing that i have to point to it (which i suspect is an iOS/tvOS limitation is that after a period of inactivity, even thought the connection might show as active, i can’t stream, forcing me to go to the app, disconnect and connect manually again. this also happens in NordVPN on iOS and since tvOS is a branch of iOS it might be affected by the same issue.

Unauthorized charges. —Update: Customer support responded to my issue by quickly canceling the charge. I consider this resolution satisfactory and I have adjusted my rating accordingly— When I signed up, I was automatically enrolled for auto renewal with little notice. After my subscription renewed automatically the first time, I made sure to stop auto renewal. Still, the following time my subscription expired, they tried to charge my credit card again without my consent. I had to report the charge as fraud and replace my credit card. The VPN itself was ok, but glitchy enough that I wanted to try a different option. And certainly, not worth the billing issues.

The best.. I've been using VPN for a while. The latest update makes it an 11 out of 10. Stays connected all day. Accidentally swipe up and close the app? No problem. It's not closed. Just reopen and disconnect if you meant to close the app. Clean interface, easy to navigate and pick a server. Great prices too.

Multiple attempts to get this right. At first it was disconnecting almost every 20-30 minutes . After deleting the configuration it had installed the first time I download this app and deleting the one I had Manually installed in my iPhone settings before I got the app . I then re down loaded the app and allowed it permission to everything it asked and do it on a fresh setting . It finally worked for about 11 hours before it stop connecting and then I had to disconnect and reconnect again But it worked for a while no problems . So that better then before where it would disconnect every 20-30 minutes . The thing is that if you loose signal . It will disconnect and be a pain to reconnect so be carful with that and sometimes the server just goes down and you have to re install and you’ll notice it will be on a new server when you do . I give it a 3 . It works but it doesn’t do a good job continuing to work after it looses connection for whatever reason. I have to close , and play with it till I it comes back . Make sure you put always on or sometimes it will Disconnect and leaks your data .

Awful and terrible customer service. Update: puh-lease. Sort reviews for this app by Most Recent. I wish I had done that before I purchased it. — original review —- Bought this app because of good review in an article I read. Big mistake. The app often logs off of the VPN without any notification which defeats the purpose of the App. If you use the On Demand VPN feature it goes in an infinite loop of asking for your login and password only to reject them and ask for it again. My only remedy was to power down and delete the app off my iPhone since it turned it into a brick. Customer service was less than helpful and was more interested in having me troubleshoot to help them debug their app. I’m a customer, not your QA department. as far as refunds they generously offered 1/3 refund after less than a month of frustration trying to get this app to function properly. DO. NOT. BUY THIS HORRIBLE APP. Update: puh-lease. Same Cut-n-paste response to every review saying this product is garbage.

Changing location issues. I am trying to reset my location and it is not changing back Just get a message that it needs to troubleshoot and is does not change the location for me Help. Please.

Best vpn. This vpn does what it says it will do I like this app so much. Staff at support are so help full most of them except one person which could not help me in a situation. But other then that mostly all of them new what they were doing to help. I have used lots of vpns but this one for iphone is the best I have used this far keep up the good work all of you are doing except the one person that could not help me in any way *****

Excellent International Streaming and Great Value. I’ve subscribed to CyberDuck, NordVPN and operated my own VPN in the cloud so I’m familiar with the technology. I bought PureVPN on BlackFriday despite some mixed reviews, but I have to say i’m impressed. I’ve been using PureVPN for international video streaming with superb results. Speed tests over international link surpassed 100Mbps – much faster than expected. Latency and pings are quite good and reliable too. I’ll never go back. It’s between 1/4 to 1/10 the price (depending on the time of year) of competitors. Excellent service. App stability on iOS and MacOS have been great as well.

Sold Lifetime Plan - Now Won’t Honor It. A few years ago, they sold a “lifetime” offer on Stacksocial and I bought it. They quietly changed the terms of the thing, over the last year, so that I have less than one year left on my “lifetime” plan. I wrote their customer support and they were completely dismissive. It also seems like their throughputs are slowing somewhat so it may be best to just take this as a lesson learned and find another VPN provider. But watch out. Sometimes if an offer is too good to be true, many times it is.

Unbelievably slow speeds. I can’t believe I put up with this junk app for the last 3 years!! Unfortunately I was lured into a 5 year subscription and was foolish enough to sign up for the offer without trying it first. Ever since the first day, I noticed that my speed was ridiculously slow and downloads took for ever. A 100mb file would take 20-25 minutes to download and I have rarely seen speeds above 1 Mbps on Speedtest apps. Fortunately I don’t use VPN much, maybe once or twice per month so I bit the bullet since I had already paid for the next 5 years. Despite my many emails and complaints, their customer service only suggestion was to try a different server. Of course that was no help since I have tried most of the servers with no luck. Last week I decided enough was enough and signed up with another app, and boy did I feel the difference!! The new app was more expensive, but is lightning fast. Literally 100 times faster. In the past on Speedtest my speed was 0.88Mbs, but with the new app it would hit 100Mbps. So yes I am annoyed. What a waste of 3 years. I will delete purevpn now and gladly give up the remaining 2 years for my comfort. Never again will I be lured into a long term subscription without trying first.

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Just renewed. Service has improved immeasurably compared to when I started using it 5 years ago. It’s seamless most of the time on iOS and Win11. Just bought another 5 year membership! Incredible value!

An Issue in Mainland China, Pls Fix ASAP.. When connected, PureVPN provides an internet is crisp and sharp, which I like. However, there is a SEVERE problem: when I try to connect after disconnecting, the “fetching current location” function hardly works (i.e. keeps loading or error ) and in the connection attempt afterwards, my current IP remains what I had connected to last time. So say if my last connected server is Hong Kong, when I start to connect on another occasion with the fetching current location process going awry, the interface indicates I’m connecting from Hong Kong to somewhere I chose. Which is absurd and ridiculous. I do not know if it is only the interface or the way the software is actually assuming. But I am sure that the connecting attempts invariably fail when the fetching process is unsuccessful. I would need to wait for the fetching process to recover somehow to be able to get connected.

Poor service skills. Great product but poor service, overcharges, support need to learn how to read and a ridiculous amount of unwanted emails received. Switched to Nord and everything is soooo much better

Works fine. Generally it works fine and is value for money. One issue though: It does not work in countries with high censorship, like Iran. The solution is to have dynamic servers.

Slow and barely works. I’ve used this service for over 12 months and you can not use this with overseas streaming services and some local services. The download speed is very slow and sometimes takes over 1 minute connect. Would not recommend at this time.

Not the best, at all.. This PureVPN app don’t have an Internet Kill switch. It drops out often, really bad news for when you’re doing internet banking etc. It lacks many many other features too. It sometimes crashes as well. Update; Now we can’t make any changes to any countries, it just closes every time. You’ll have to uninstall and reinstall just so you can change to another country. It half baked. Bake another and better one and watch the stars rises.

Buggy on AppleTV. Quite buggy UI ok Apple TV. Favourite button does not work at all. Sometimes clicking connect won’t do anything. Most of the time clicking the most recent location does nothing. Have to force exit the app for it to work.

Excellent. New version is quick and stable , good chips

Wow. Quick, effective and straight to the location. Never had a drama, cheap pricing. Absolutely love it. Would recommend to anybody looking for a VPN.

Netflix still smarter. I wanted to watch Netflix in America and it is still smarter than a VPN. It states to turn off unblockers when you go to view episodes. So if you are trying to stream shows outside your countries permission then this will most likely not be the answer for you.

Best VPN. Been using this for many years, never had a problem. Good speeds and works perfectly every time.

Appalling. Don’t touch this VPN with a 40 foot pole perhaps one of the worse site I have ever encountered, the so call friendly staff are difficult to deal with, I have asked for a refund under the money back in 31 days this I now know is not going to happen. Finally, the so call advisors are clueless to the problems that I have had since using this site…APPALLING…

We are better than good.. This is a pretty good VPN service, the app is straightforward and does what it’s supposed to do quite elegantly. The service offers lightning fast DNS which others don’t, though after a while (days, not hours) a connection can become a bit unstable and require reconnection, which is quick and easy thanks to the app. I expect this issue will be addressed over time. I strongly recommend this service at the price point on offer. If you want perfect, maybe look to pay 4x as much and take a punt, if you want very good value for money from a good service, and don’t we all, you’ve found it here. Thank you, PureVPN team!

latest upgrade & cannot login with email. previous login worked fine, now I try login with email & get an error. changed p/w multiple times but get sane error. not sure why the previous user/pw login wasn’t sufficient, now I have no vpn on iOS…desktop app still works fine because I can login with user/pw

Does the job. One star taken away because the ios application gave me some grief for some time. While this problem has gone now after trying different settings in the app I am none the wiser and do not know what solved the problem - several reinstalls had not done so prior. Works well now albeit a bit slow to connect.

Where are the websites.. I downloaded it to check the popular websites but they don’t appear, is there another version of this app?

Not worth the money. Normally I don’t write reviews but I tried this VPN and finds out that it’s working fine for first month ( because of money back) but after that it starts speed issues. And when I chat with support team they said it’s because the location and server I choose ( then what’s the VPn for)

UNTRUSTWORTHY. Useless for IOS and what I found to be extremely misleading info on the website. Slows systems down immensely! Also states 31 day money back guarantee but hold money to ransom trying desperately to keep customers. State 24x7x365 support but almost 24 hours between each email. Will not provide refund (even though no conditions on website for refunds) as they keep trying to retain me as a customer even though I have stated multiple times I am not staying. Told them within 4 hours of purchase I want a refund & they are still refusing to return my money. Told me I have 31 days to get a refund, see what I think later. Really? If I can’t get it within 4 hours of purchase, what Hope do I have later???? Like a trust you when you are closer to the cut off! I wasn’t born yesterday!!!!! I’m not a fan & will be looking at further action.

Horrible service. The company does not provide what we pay for. Lots of problems and lack of reasonable answers. It is a really bad service. If you can, avoid this company and try to find a better one.

Best VPN. I've tried many VPN's but by far the speed and UX of pure VPN is the best. And now the ios app is even better. Well done to the team behind PureVPN

Not very good with connection. It is so hard to access the content orwebsites sometimes.

Functionality and user friendly. Excellent to use to.

If DO NOT USE THIS if you trying to connect to the vpn in mainland China. Honesty. Don’t waste your time and money on this app, does not work for IOS system at all , bought one month premium just for the vpn in mainland China, didn’t work at all, reached to the online customer support only been told that their system currently don’t support IOS? Why not notice your customers that your system cant support IOS BEFORE they paid for the premium? Sent me a guideline for manual connection, still not working! Hilarious that they are on AppStore and then they can not support the system AT ALL.

Easy to use. Works most places I have travelled and allows me to geo relocated virtually as that is my main use.

Better performance after upgrade. The first night after upgrading App on mobile,I forgot to disconnect before sleep,but found out it was still in connection when got up the next morning. Never had such stable connection before,it's like being held hand by your close one from falling asleep till the next day.

Stable. PureVPN I find is extremely stable when in use, but I do find the internet speeds are not the best and does cause pixilated video when streaming, particularly from South Africa . Over all a good VPN.

Reliable. The best mobile vpn I have used

App not great. Doesn’t seem to be a way to set a default location. You have to set it every time. It’s nigh impossible to tap the star to favourite a location without connecting to it. App locks up if you have connected from iOS settings.

Took me a while but happy. I did not fully understand how to make the most of this service for quite a while. Now that I have a better understanding I am a fan particularly when using free wifi spots around the world.

Useless App. Always not able to connect get error messages all the time and support tell you the same thing but never works. With slow loading pages. That’s why you pay a low price get poor quality never again. Going back to Nortons at least it’s fast and works every time. Buyers look elsewhere.

Poor Quality App and Service. This app blocks my internet access completely when I use it. As soon as I disable the PureVPN app my internet access returns. So called service support are absolutely useless and could not fix the issue despite wasting 90 minutes of my time. PureVPN will not refund me for the faulty app. I have since started using PRIVATEvpn which is Swedish and unlike Chinese PureVPN I no longer have to worry if my data is secretly being hacked. PrivateVPN cost me $65 Australian or $45 US for 2 years. Private VPN uses military grade encryption and does not keep logs or records. My advice is DO NOT USE PURE VPN.

Password reset request doesn’t work, or takes forever. This is C.R.A.P. How hard is it. Really ? You had a fairly good app, but forget your password or logout and you can’t get a reset link sent to you. What a joke. Update. Was contacted and sorted the issue out. Mostly my issue and review was giving in the heat of the moment. Fairly happy with this app now.

Doesnt work on Ios 16. Updated phone to Iphone 14 pro and IOS 16 and app doesnt work. On home page circle just shows constantly loading even without connecting. I have two seconds to select any menu, otherwise the app hangs. When I do select a server it still just hangs not ever connecting. Would like support to help on here as online support they didnt understand it was an app issue.

Easy to use VPN. I have found PureVPN easy to setup and use. If you access the internet using public access points you really need to protect your data, personal information, and device. PureVPN does exactly that.

Refund never happened!. Be careful! Once you tried their service if you are not happy they will not let you leave and charge you again and again. They tell you they will process your refund but it will never happen. And all you can do is to call you credit card company to cancel the payment. Such a SCAM!

Outstanding service. PureVPN is the best VPN I have used so far. Reliable fast service to all the countries I need. Really easy to set up and use.

Spam notifications. The VPN is solid, but the app spams sale notifications with no way to turn those specifically off. I’ve disabled all notifications, as a result. Unsolicited ads in notifications are bad enough, but I’ve actually paid for a 5 year plan and I *still* get spammed.

Great customer service and easy to use.. Nice product and great service thanks.

Works as expected. Bought it to view Hotstar from outside India and works great

Great product!. Very happy with this product.

Thanks. The new app is a great improvement it’s stable and just doesn’t drop out anymore on a mobile Good work

Rubbish and garbage. Paid today.... but this pure VPN is utter rubbish.... it slows your net and doesn’t even work properly, I cancelled my subscription after few hours of trying with this bull$h!t Refund is not possible, it’s GARBAGE! Download and use another VPN, I downloaded another one and wallah it is working fine - does not slow your net either.

Excellent. Great customer service, brilliant product for all my devices.

Happy. Never had a connection problem on iOS or PC so gotta be happy with that!

Good but could be better. So I have had pure vpn since 2017 I switched to another vpn for a while and enjoyed it so I decided to give the OG another go and awesome works amazing and as intended my only issue is the VPN Seems to randomly connect to servers on its own causing my phones data to have issues I checked all settings and nothings been changed since install I’m on iOS 16.1.1 latest version of pure vpn is installed also the other thing that’s annoying is the give a rating pop up and a couple others that pop up at least 5 times within a space of a minute I think that’s a bit much also connecting to my dedicated IP address it takes a very long time and sometimes won’t connect having me close the app multiple times another annoying thing is the live support it’s pretty useless when you contact them all they do is say please wait 1-2 hours for a reply via email I have forwarded this onto the correct department not very supportive when you need support then and now Overall pure VPN is still as good if not better then what it used to be and I’m happy just a few minor issues that need to be tweaked or fixed that’s my only reason for not giving 5* good work devs I’ll definitely be sticking around and not leaving for another company

Login Issues. Didn’t like the app. First they allows you to register using SIGN IN WITH APPLE on iPhone, then when trying to login via PC/MAC , there is no option for login via SIGN IN WITH APPLE. Contacted customer support, they said “submit your request for change in email id” . Seriously!! Why would I change my email id? I was looking for simple plug and play with easy login on any device without any fuss, but this app was really frustrating. Also this app disconnects a lot on Apple TV OS. Disappointed a lot.

VPN removed from the country we interest in. It’s annoying when we paid for a year access and then half way PureVPN decided to remove the country we needed access to :( not happy and not getting much if customer support on this also.

Moving on - app issues. Was working fine for a long time but now has issues logging in. Deleted and reinstalled app. No joy. Talked to support who advised to create a new icloud account. Not really a solution. Suggest the developer work with Apple to sort this out.

Can’t use it app for China ip. Before I subscribed this app show that I can use use IP in China but after I paid for 1 month subscription fee, then I can connect to China IP but then I cancel my subscription because I don’t want to pay anymore, I just want to download an app, and it still showing my premium account will expire next month, it means I still can use it for a month, right? Then I use it again ( after cancel my subscription- no pay for next month) but now don’t show China anymore, only other country, what the heck is that, don’t use this app

Good VPN but crashes on iPad. Hello, the app is wonderful and works like a charm. Although sometimes it keeps crashing on my iPad. Whenever I try to even open the app it crashes. I have to reinstall it to make it work again. Please have a look developers. Thanks

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amazing. get this

Not work in CN from 2023 NOV. so sad

The app could be better. The VPN drops allot. It should be continuous. Thanks team!

Im-Pure VPN. 1. The connection to VPN isn’t automatic after the internet turns on on any device, phone or laptop. One has to manually turn it on every time. 2. The VPN connectivity is poor i.e., quite often it fails to connect to the server selected. This happens midway too i.e., you’re in the middle of something important & connection is lost. One then has to manually flip to a server or location that works. 3. Have sent numerous complaints to the customer service team for issues 1 & 2 and the problems still persist. So it’s unclear if anyone is making any effort to resolve issues.

Does not work with Netflix. Does not work with Netflix. Worked with their technical people for 2 hours. It will connect but Netflix recognizes the VPN and you will get an error message. Not worth the time or money.

For me the most convenient. I try to spot offers on Black Friday, Boxing Day, etc to have this great vpn really really cheap. The app is easy, works on Mac, iPad and iPhone. Never have issues. Customer since 2012.

OLG website. OLG will only allow login from Ontario. Tried using PureVPN from Aruba to a Toronto server but the OLG security picked up on the fact I wasn’t in Ontario. What gives?

The best for apple tv. Very well integrated in Apple tv

Best vpn I’ve had. Best

Good vpn. Nice

iPhone Widgets would make this perfect. Title says it all.

Slow as hell ! Requested refund same day of sign-up and did not receive it. Their money back promise is false. I am forced to deal with their slow service because I got denied refund. Stick to Express or Nord VPN.

No concerns here.. Works good.

So far so good. Works well thank you.

Failure on all fronts. Hi Sam (at) purevpn (point) com I say this without malice or sarcasm; these days, when a product or service fails repeatedly, customers eventually give up - especially if they feel that they can afford to take the loss. In my case, for what I paid, there is still some utility in my Purevpn service. Can it be trusted behave as advertised? No. Should it be trusted to protect me? Absolutely not. Will I use it more than 5% of the time? Not if I want some battery left for the afternoon. But I still have some limited use for it. At this point, only one computer can sustain a longer-term connection without disconnecting every 15 minutes. On an iPhone 7 running 10.3.1, power consumption triples when connected to a purevpn server manually. (The app needed to be uninstalled, it was making matters worse.) On iPhone X, running iOS 11.1, the connection was useless over WiFi and disconnected regularly over 4G LTE - even after app removal and multiple differing servers tried. Both the app and your software completely up to date. When on WiFi, the protocols that needs a vpn most, the connection always breaks when the iOS device is put to sleep and sometimes, at random while awake. On the 7, the connection is somewhat reliable over 3G/ 4G but fails to reconnect to a known WiFi network upon return. iPhone hotspots do not use the vpn for some reason so that's useless. Also, simply enabling the vpn profile, (manually or through the app) even if not connecting, causes the iPhone's sync indicator it appear and spin endlessly (that, however does not appear to cause battery drain) So, between an unacceptably heavy battery drain, lack of a hotspot vpn, unsafe service reliability, failed WiFi connectivity and unexpected behaviour I cannot recommend your service to my portfolio of clients or to any of the people reading this review. But for a $69 lifetime subscription, I rescind my request for a refund.

Ça ne marche presque jamais pour le streaming. Tous les sites détectent que c’est un VPN. On peut presque rien regarder d’un autre pays

Better than PIA. Getting better speeds than PIA but it only let me buy one year at a time

Nickel and dime to death. It used to be a good service. There are rumours that they give info to the FBI. They have begun to nickel and dime you to death. If you want a dedicated ip you have a separate charge. Like that’s the purpose of a vpn. They are keeping up with the times.I won’t renew unless things change.

Works great!. Works great, currently using it to stream my cable service while travelling out of the province or country - no issues.

good. but it could be better for iran

Not the greatest. Desktop app seems ok, iOS app causes non stop problems though.

Practical. Just what I expected, nothing more, nothing less.

Not working well. Doesn’t work well in China, takes me 10 or more minutes to find a server that connects and when it does not all apps are working

Spammy notifications. Persistent “offer” notification that can’t be dismissed. This is hostile marketing

Super!. Enjoying….

Worst Service and Worst App. Did not connect to VPN easily. Need to uninstall/Install the App again in order to make it work. Extremely slow speed when selecting Indian Server. Would not recommend anyone.

Класс 👍. Работает все очень быстро, не заглушает работу других приложений!

Poor Connectivity and Unhelpful Customer Support. I have had a frustrating experience with PureVPN. Despite my attempts, I have been unable to connect to their VPN service. I reached out to their customer support team for assistance, but even after their efforts, the issue remained unresolved. When I requested a cancellation and reimbursement due to the persistent connectivity problems, PureVPN refused, citing their company policy as the reason. This lack of flexibility and unwillingness to address customer concerns is disappointing. I would caution others considering PureVPN to be aware of these issues and carefully evaluate their options before subscribing. Reliable connectivity and responsive customer support are crucial factors when choosing a VPN service, and unfortunately, PureVPN fell short in both areas in my experience.

beautiful app. beautiful app

Every day gets better. I highly recommend PureVPN for well performance and affordable price

Works for streaming and unblock access. Works good for the unlock access of streaming service is blocked in Canada

Great. Works most of the time

Works like it should!. Great app!

Needs a proper iPad app. I have been using PureVPN for a while and like the service. This review and rating is based on the APP and not the service. They recently updated the app and stripped out a lot of features it used to have, including VPN Mode support and dropped support for some protocols. They emailed users to advise of this but only after the update launched. The also need a proper iPad version of the app that supports landscape viewing. I do recommend PurePVN as a service, but their app is not great.

Great service !. Got some issues with my dedicated IP setup, and Purevpn support team has been great to assist me correcting the issues.

Never works. Won’t allow me to use the the apps that I bought pure VPN to use. Does not allow me to browse, constantly disconnects

Excellent product & support!. Like the title says.

Don’t try. Tired to use this on my Apple TV and phone. Started the free trial and the service won’t recognize my subscription. Neither on my phone or Apple TV. Also when going to delete your account presents with an error message. Not a great experience!

Good Stable and Easy. works in CN.

US Netflix works!. Very smooth streaming on Netflix.

One of the worst. Do not buy it. Crappy service and almost zero customer service.

HomePod disconnect when using on Apple TV. This works great on Apple TV and was one of the first VPN to launch for Apple TV. However I’ve noticed and from what I’ve seen in some online forms other people are having the same issue where using the VPN on Apple TV causes your HomePods to disconnect if you’re using them as speakers so it seems that it’s killing local connections when using the VPN, which is a huge dealbreaker for me.

The best. I absolutely loved pure VPN. I’ve been using them for about four years and I will not complain about them. I highly recommend them excellent app and works great on all my devices Thank you, Pure VPN.

Connecting to Madrid, Spain. 👍

Great product. Very good product, I recommend

Avoid. I purchased a long term plan as this worked originally. Now with the iOS app, it fails with a prompt to sign to Apple ( although all my Apple ID features work and I am logged into Apple). Countless support requests produced many replies but most were just random attempts which all failed unfortunately. I now have a service that doesn’t work but I have paid for a long term plan. Request for a prorated refund was denied. Hence my suggestion to AVOID this product.

Unstable connection. Despite multiple tries I cannot get a stable connection.

Good service ice for me. Good service

Do better.. It is to slow. Everything freezes.

Horrible. This VPN sucks I literally paid for a subscription and each time I try to connect it freezes. Do not buy this.

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Excelent customer support!. I had a connection issue with my second device. Erwin with thier suppose team was able to offer suggestions to get me up and running! Definitely recommend purevpn!

Works very poorly. Wouldn’t buy again. Every time I unlock my phone I need to reconnect to a different location. Some locations don’t work at all and sometimes it takes minutes to connect. Overall I deeply regret buying the 2 year plan. Worse off they actually had the audacity to interrupt connecting for a long time to redirect you to a webpage where you could gift it to friends and family. I wouldn’t gift this app to my worst enemy.

Best VPN!. I have tried several VPNs. Many times apps would not work while VPN was connected. Other times my phone would act up. This is the first VPN I have tried that works all the time and allows for my phone and apps to work all the time. #LifeLongCustomer

Slow, unreliable, disconnects frequently. I'm a paid member and the service has been terrible. Constant disconnections without warning, doesn't auto reconnect. When connected, speeds are often painfully slow. Nothing has changed for the past 2 years on this lousy service. Only reason I keep using it is I have a lifetime subscription, but it's barely worth sticking around for anymore.

TOTAL SCAM. This VPN does not work — never worked. It supposedly comes with a 30 day money back guarantee, but good luck getting them to honor it. I have made at least a dozen requests and get nothing but excuses. Fortunately, I paid with PayPal, so I’m hoping to recover my payment through them. There are many VPN options, so there is no reason to bother with this one, but if you feel you must, whatever you do, don’t give them your credit card number.

Constantly Improving. App and Mac program have been excellent over the years and gotten better. Any issues have been quickly and effectively resolved. Company is fair - provides credit to account for inconveniences.

Excellent — make sure you initialize before you need it!. I’ve used Pure for almost a year. Other than rare connectivity problems [reloading app, initialization before going where I need it, etc.], excellent.

It used to be good.... I first started using PureVPN years ago. It was really reliable and probably one of the best in the market. Not anymore. The iPhone app was never that good. And the desktop version, that I used constantly, doesn’t connect anymore. Support got really bad, as I can’t get it to work again by following their instructions. Beware! On their website, I tried to click on the button to disable automatic renewal, and it didn’t work. I was only able to cancel the automatic renewal after a chat session.

Easy and Reliable. Great VPN for those who understand very little about VPNs. Yet lots of options for those who like a robust, more personalized experience. I’m somewhere in between those extremes. Works for me!

Inconsistent and disappointing.. I really wanted to love this service. Most of the time, though, my favorite sites and services become unavailable and unreachable. (App Store/iTunes for example) Totally defeats the purpose of having a VPN as you have to disconnect it to even get to the pages and services you want to visit/use. I can tell their customer service is trying and cares about improving the service, however. If the situation changes, I will change my review.

After several years still works great. I’ve had none of the problems others have had. Connects and is fast. iPhone 6s and 4s before

完全无法使用. 已经瘫痪半个月了,实在忍受不了,购买了其他VPN服务商的产品。 顺便说一句,客服所谓的“其他VPN也面临同样的情况”是不存在的,其他VPN很快,很好。这个VPN买了一年,只用了两个月,便宜没好货啊,反而显得更贵了。It has been paralyzed for half a month, and I couldn't bear it anymore, so I purchased a product from another VPN service provider. By the way, the customer service's so-called "other VPNs also face the same situation" does not exist. Other VPNs are fast and good. I bought this VPN for a year and only used it for two months. It is cheap but not good, and it seems more expensive.

Pure VPN review. Internet constantly goes out of service! I have to reset location at least 15 times a day to get signal. I have been using Pure VPN for almost 2 years. The only reason why I continue to use Pure VPN, is because I paid for a 2 year subscription. When my subscription runs out I will no longer use it. I have been hoping that the company would fix this bug, but they have not, and they will be losing this customer!

Complete scammers. Shut down my Lifetime subscription after 5 years.. I purchased a lifetime subscription through The Next Web. After five years my “lifetime” subscription was terminated. I have contacted them several times through the chat and email. I have spoken with Adam and Lorenzo in their customer support and they keep making excuses. I have contacted them for over a month and still no solution. Dear reader: take your money elsewhere. This company will just scam you.

Very reliable. Very reliable, very fast. I use it on my phone whenever I’m on a public network as well as at home. Seamless 1 button connect on the phone.

Slow speeds. Worst speeds I’ve ever experienced. I bought a 2 year subscription and would like a refund. I cannot access the internet because of the slow speeds. I tried using other apps but it’s impossible because of the speeds. I live in the US and connected to a US vpn and it was STILL the incredibly slow. I would never recommend this app to anyone. If someone is reading this then i recommend a free vpn over this.

This service and support are atrocious. Tried the trial for 7 days and even before the 7 days were over they charged my credit card and I tried to get a hold of them through multiple channels for answers and no response at all. Beware there is no way to cancel your subscription within your account. The VPN and setup is more complicated than it needs to be. I HIGHLY discourage anyone from using this service.

Great VPN Service. PureVPN servers have fast speeds and don’t kick you off. The app has received many updates over the years that help with functionality and visual usability. I highly recommend the service.

Beware. The VPN services works okay, but watch out, it’s a nightmare when you try to cancel service. Once you sign up, there’s no way to end it on their web site, you have to email or chat with an agent. I did that and they said they cancelled service, but then really they only stopped autopay. Then I tried again and again they said they cancelled it, but then they still sent me an invoice. Trust me, you do *not* want to get involved with these people.

Great VPN!. My job takes me to many places in Asia and when I get on my cell phone in the morning, I open up Pure VPN. I have used Pure since 2016 and I’ve never had anything compromised or stolen on my cell phone and laptop.

Great VPN App. Great service for the price. I think is one of the cheapest options out there and I’m really happy with it. For what I need it it is excellent! Had problem once I installed the app but after uninstalling it and reinstalling it, the problem was solved.

Connection super slow. The service is ridiculously expensive for what they offer. Customer service is useless did nothing but basic troubleshooting $11 a month and you can’t even stream an episode of a video from my macOS or iPad. i’m going to ask for a refund from Apple. The whole point of getting this app was to stream, Jio Cinema app, but it won’t even let me do that, or even AirPlay. The quality is terrible, and it keeps buffering.

Scum. The PureVPN is very slow and not working as advertised; it disconnects frequently. I quit using it 6 months ago. Even after my subscription ended, customer service representative Jess and others kept sending emails asking me to update credit card information, despite my sending a delete account request via the app and emails. A very horrible experience.

Took me all through Europe safely. Pure VPN has allowed me peace of mind as I have traveled through hotels, airports, train stations and other public places where wifi is sometimes needed but far from secure. I have been so grateful for its security and ease of use, abroad and at home.

"Purely" Perfect!. This is the BEST virtual private network service by far, insane speed, security, auto redials, no connectivity loss, just awesome, It's Pure. All I want now is an option to purchase dedicated IP and the nat firewall through apple, that would be OUT of the world!

now better. some versions were slower and it depends on which country you are and the IP of which country you want to get. Generally I need to have UK IP or Spain IP and they both work well

Stop Asking Me To Rate You 5 Stars. The app constantly askes you to rate it five stars. Here’s one. Also, it doesn’t stay connected for longer than 15 mins without having to disconnect and reconnect. Some of the locations hardly ever work. I’ve had no location work several times and had to reinstall the app. It was a great service when I started used it 5 years ago. Connectivity issues and speed are a problem. Probably not going to stick with PureVPN.

Works as advertised. Works as expected. I’ve had so many issues with VPNs in the past and this is the easiest one I’ve worked with.

China can't connect. Users in China have been unable to connect for several days. Neither mobile phones nor computers can be used.

Simple , effective. This VPN receives a 5 star rating. It is quick and allows me to stream Netflix series that are available on other places and more. Also works just as advertised it really does its thing.

已经被墙屏蔽了. It’s no longer functional in China. And don’t expect its recovery. I’ve tried several VPNs over the past years, after a year, none survives. I have to switch from one to another every a few months. It’s sad to say, regardless of product’s price, or how confident the ads they were boasting themselves, any VPN will be targeted and snuff out, as long as its users increase to a certain level. Forget about balancing privilege and find another one.

It works!. If it stayed connected until I turned it off, it might get a 5. It does work to keep you anonymous and to limit information from being easily harvested, but it pays to check occasionally to make sure you are still connected.

Do not get tricked. I purchased this when it was $39 or something for a year and they emailed me asking why I wasn't using it. I reply because it only worked for about a week then I started getting the Netflix warnings about using a VPN so I was unable to watch what I wanted here in Korea. Now I just use Opera Browser on my laptop connected to my TV, with a free VPN that's offered in the software and it works like a champ! Not going to renew my purevpn that's for sure!!!

Works great, some random disconnections issues. For the most part, the app works as intended. It allows for a quick VPN connection, which is configurable. The only downside is it seems every once and a while it will disconnect, and you don’t realize it. Obviously not an ideal situation.

Every I open the app it opens up an internet browser. Getting annoying; I open the app to use it but it auto redirects me to chrome and tries to connect to a website. Other than that been good in the past.

The best VPN you can find. It works beautifully, have had it for years, and it gets better and better with each update.

If you’re okay with very slow speeds, this is for you.. As the title says, sign up for this only if you’re okay with slow speeds. My download speed is between 60%-75% slower whenever I connect to this VPN. I unfortunately signed up for one year and it’s only a month into the service. Today I’ve decided I’ve had enough. One month is one month too long to throttle my internet speed to 1/3-1/4 speed. So long PureVPN!

Amazing customer service!!!. The vpn itself is quite reliable. The customer service group is even more outstanding! Easy communication, fast responses, friendly agents... I absolutely recommend this app.

After one issue support solved everything. App initially was not working but after contacting support all issues were resolved after manually configuring. Very good customer service. They really stepped up, very happy with performance in China

No complaints at all.. I tried multiple VPNs, but this is the best among all. With this VPN, I can bypass the geo restrictions for all of the things i wanted and with decent speeds. ( No buffering with maximum video clarity). I already recommended this to many of my friends and relatives.

Fast. I recently put PureVPN on my apple phone because I do almost everything on it instead of a laptop. It is FAST to connect, and I’ve not needed any tech help yet!

No instructions. I purchased the 5 year plan, received an email with user name and password. Couldn’t log in using the credentials in the email, after a long wait and even slower response time with the online chat representative, i was advised to not use all the digits on the user name and to only use the last numbers only. Why send a user name if it needs to be shortened in order to log in? Why not included that with the instructions on the email?? Ridiculous!

RIGHT - App is garbage!. App slows my computer to a crawl and will not connect to most websites before timeout. Absolutely does not let me connect to Netflix, turns off every few minutes on its own, and is generally useless. How could this ever be rated #1? Quick response from support but their only fix is delete and reinstall. I think the fix is just delete and that is what I am going to do. This is not an American company anyway, my credit card was billed internationally. That makes me more suspicious. I’m out.

Consistent, fast, helpful VPN. Been using for 5 years and is real good. Many city country options. When needed their help desk is fast to respond with useful information. I am in EU often and PureVPN works great.

Wide range of VPN protocols for China. I liked the fact this vpn app has multiple protocols which I like the most this helps to work in China at times it creates fuss but more or less works fine. I would highly recommend this vpn app

Streaming works, mostly.. When connecting to streaming in other countries it’s a crapshoot as to whether the vpn will be detected and whether the program will actually stream. Sometimes it starts and the proxy gets detected and stopped midstream (pun intended). Sometimes it works, sometimes it doesn’t. I would expect consistency from a commercial product that actually emphasizes this capability.

Pure VPN is awesome!. They have a large selection of servers (that all connect quickly )and maintain a strong connection while browsing. I use it for online gaming and it works better than any other VPN service I have tried!

Very very very bad. Yes i could get connected but could NOT stream anything! Out of 10 Netflix movies I am lucky if I can stream 1 movie! And even with 1 movie, every 10 minutes the connection would stop and it would take 10 attempts to connect again to stream. I dont get why this provider is endorsed by Unoggs. Reached out to customer seevice but kept getting transferred to another person..I am totally lost. very dissapointing!

Worse VPN ever and unethical company. I paid for a month of subscription while I am in China for business and it never worked. I emailed/submitted service ticket more than ten times and the only response I got is the problem will be fixed in 24 hours—-you can guess what’s happened, right? Nothing happens. Finally I asked for a refund and all I got is automatic reply advertising their product!!! The disgusting attitude and the contrast before and after you pay really makes me sick!!!

BEST VPN. I wasn't able to watch shows outside the country on streaming services, but with this vpn specifically, it worked with everything perfectly! and has a wide range of countries to choose from.

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PureVPN - Fast and Secure VPN 9.34.0 Tips, Tricks, Cheats and Rules

What do you think of the PureVPN - Fast and Secure VPN app? Can you share your complaints, experiences, or thoughts about the application with PureVPN and other users?

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PureVPN - Fast and Secure VPN 9.34.0 Apps Screenshots & Images

PureVPN - Fast and Secure VPN iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 9.34.0
Play Store com.purevpn.ios.PureVPN
Compatibility iOS 12.3 or later

PureVPN - Fast and Secure VPN (Versiyon 9.34.0) Install & Download

The application PureVPN - Fast and Secure VPN was published in the category Productivity on 07 March 2013, Thursday and was developed by PureVPN [Developer ID: 594506421]. This program file size is 130.13 MB. This app has been rated by 6,015 users and has a rating of 4.3 out of 5. PureVPN - Fast and Secure VPN - Productivity app posted on 22 March 2024, Friday current version is 9.34.0 and works well on iOS 12.3 and higher versions. Google Play ID: com.purevpn.ios.PureVPN. Languages supported by the app:

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PureVPN - Fast and Secure VPN App Customer Service, Editor Notes:

In this release, revel in uninterrupted connectivity as we squash some bugs and elevate your overall performance in PureVPN.

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Find on this site the customer service details of PureVPN - Fast and Secure VPN. Besides contact details, the page also offers a brief overview of the digital toy company.

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