This app is the worst. So slow, not up to date. Hard to navigate. List of contents very skimpy. For example, if I want to find Dear Abby, I have to go through too many steps to get there. Most days it is not even there. Seem they pick and choose what to include in any one edition.Needs to be in a newspaper format like we are used to. Should be able to turn the page with a swipe. Wish you had some local competition.
A convenient way to read paper. Still not prime time. Boots too slowly. Sometimes crashes. Much of content is nothing but "filler" and doesn't change for weeks and months. Blogger section still doesn't appear in left hand directory of sections. Although getting paid for obits, seems inappropriate to run some peoples obit for 1-2 weeks. Still don't like left leaning bias of the Chronicle (although slightly better. Could care less to ever read another editorial by Krugman, Pitts, Dowd, etc.
Good point is that help desk responds promptly when sending in comments.
Still haven't fixed formating problem where ad banner on front page often obscures lower part of story. Have been saying for two months that it was going to be fixed, but it hasn't been done yet. Getting tired of turning iPad on it's side momentarily to get it to format properly.
Often on first launch in the morning, it grinds and grinds to load the paper. Finally have to close it, then delete it from active memory, then relaunch to get it loaded. An ongoing inconvenience.
Worse with every update
By 17 year subscriber
I've taken the Chronicle for 17 years and have used this app for something like 7 years. Each app update is a step backwards as it gets harder to find the latest news among the repeated items, takes 2 or 3 boots of the app to get it to actually display stories beyond the front page, etc. Then the Chronicle decides to remove the comics from the app. Makes me wonder if this is all a plot to drive subscribers back to the print edition or to move to other news sources.
what a disappointment. It tests your patience. How can they let such a lousy app continue and not fix it is beyond me. The Chron just has to go to other newspapers to see what a good App looks like.
19th Century Technology (Is That Possible?)
My prior review is below. They improved it. It's worse. Even slower. This app is slow, poorly organized, and buggy. It crashes frequently. Compared to the NY Times or Washington Post, it is a real dud.
I will cancel my subscription--it's that bad.
Each version is worse
No longer do you get the comics or thumbs up and thumbs down.
Mediocre Performance Continues
LATEST UPDATE: Little improvement noted.
** cannot access articles from links embedded in articles. To do so requires another logon (why? I am already logged in thru the app) and fails validation even tho I am using same ID and password used to enter the app.
** daily repetition of old articles is maddening.
** very slow daily initial download. If this were the only problem, I'd be tempted to rate 5 stars.
As a 5 year user of this app, I've seen some igradual mprovement. But Chronicle has been left to irrelevance by its competitors (NYT & WSJ). Come on Chronicle, why not benchmark performance against successful competitors and take action for needed step-change in app functionality and permanent?
UPDATE: While new version is better than past versions, rampant problems remain. I can relate to nearly all of the criticisms listed in iTunes reviews about this app.
Why can't Hearst Corp/Houston Chronicle do better than this? NYT and WSJ (I subscribe to both) fully get it. Why doesn't the Chronicle?
The only motivation for keeping this app on my iPad is so I can read my local paper while traveling. The app makes that a challenge.
Current version has compatibility issues with iOS9.0.1. Lots of strange characters embedded in text - a problem being widely experienced.
I like this app's delivery of the Chronicle but find the multitude of bugs and lack of support pathetic. When is The Chronicle/Hearst Corp going to commit to supporting this app? Until then, it will remain mediocre.
Pretty poor performance
Needs a total rewrite. Even after the update, it is slow and balky. Have to shut down and restart every day to get new content. Some sections don't get updated properly, so you have to search for a specific columnist to read the latest.
It's ALL NEW APP! ITS GREAT!!!
THE FIRST APP WAS TERRIBLE BUT THIS NEW APP IS OUT OF THIS WORLD! IT EXCEEDS ALL MY EXPECTATIONS! I WANTED THE ON TV SPORTS LISTING GUESS WHAT ITS THERE!!! LOVE SPORTS AND I AM A JOHN MCLAIN FOLLOWER ALONG WITH JESÚS! GET THIS APP YOU WILL NOT BE DISAPPOINTED.
Consistently 8-10 mins to load; what a waste of time!
So overstuffed with all sorts of ads (banners, pop ups, etc) and poorly programmed, that reliably slow loading and regular crashes, sometimes multiple, are too irritatingly familiar. And it's not the content, if one can ever actually get to it, is so damned enticing or well written.....makes me wonder why I continue to pay for the persistent irritation. NYT will download entire content and can be read anywhere w/o wireless access; not possible with HC.
By AM Babs
Two steps forward, three backwards! There are no pictures in the obits section. Also none in the articles.😡