National Geographic App Reviews

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Favorite reading; personal, family, teaching. I love my National Geographic membership. Every day there are fascinating new things to learn. I have used articles in my classroom and shared them with my own children. I love learning more about our amazing Earth and the people in it. The photos, the articles, and the videos have enriched my mind and even at times brought me to tears with their beauty.

Nat Geo saved my life!!. I subscribed during the pandemic. It was much needed to inject some foreign lands into my daily life. I miss traveling and living abroad. Nat Geo has been a lifesaver!!! Not to mention the articles I learn from everyday. My son then gets on and we share time together talking about world events outside of politics. I wish more would do the same!

Slow to nothing. I love National Geographic and I subscribe but this app is not functional. It takes a long time to load the app and even longer to launch the article. When I click to read an article from an email they send that article it never appears so I choose something else and then wait staring at a blank page where nothing appears. Please fix this. I’d like to be able to enjoy your very interesting articles again.

Updated review - increasingly frustrated. In my initial review, I mentioned that articles could not be downloaded and then viewed offline. After multiple emails back and forth and calls with technical support, I was informed that the “download” feature within the app does not actually allow for you to view the articles when offline (I.e., not connected to wifi). Instead, it was recommended that I “save” the articles by essentially “printing to pdf” which can only be done via the website, and not the app. While doing this technically works, it isn’t pretty and most of the associated images are not included in the pdf. It is also ridiculous that these extra steps are necessary, for something that should be easily done via the app. I cannot comprehend how this oversight continues to go without a fix. The error occurs on both my iPad and iPhone, and plenty of others have mentioned the same issue in their reviews of the app. One of the main reasons I subscribe is to read while offline, and apparently this is simply not possible. Ridiculous.

Unbelievably frustrating. This app is the worst I’ve ever dealt with. As a paid subscriber, it constantly kicks me off, doesn’t recognize my subscription and gives the circle of death trying to load articles. Uninstalling and reinstalling is getting real old. Unfortunately I paid for a year subscription and I’m getting to the point of just writing off the loss and uninstalling for the last time. Stay as far away from this app as you can.

Buggy. Downloaded content isn’t actually downloaded, because when i download and I try to read offline (literally only, and main reason I download content) it shows a load error. Like come on, why else would you give the option to download issues?? Also; links within articles that should link to related interesting topics don’t work half the time; (I mean with internet this time). Just black screen. So useless. It annoys me so much I’m considering canceling. Because how else will I get to read this magazine if the app doesn’t work?? I don’t use paper.

Love this app!. I absolutely love the National Geographic app and all the features it entails , including the ability the download articles for offline viewing ! National Geographic is like the (sugar free) candy to my curiosity sweet tooth. Sugar free because the information is vetted, studied and reliable and therefore not bad for me to consume ! The only downside the payment of course , but understand such renowned scientist should be compensated for their work always. Happy reading everyone !

No 2 page spread?. I was really hoping I could read Nat Geo on my ipad just like the printed magazine, seeing those big beautiful two page spreads in all their glory as they were meant to be seen/read. I get it on a phone due to the real estate, but on the ipad I only see one page at a time where I should be able to view two. Or at least have the option to go landscape and switch to two pages. Am I missing something? Is this not possible? I have ipad Air 3rd generation, iOS 15.5.

Subscription canceled. Just received notification that my subscription has ended. This is the rub. I paid for something else. I had several years worth of magazines archived - all gone. Subscribers who are calling National Geographic out for bait and switch are exactly right. So disappointed. That is an unnecessary stain on the Nat Geo brand. **Update 2021 After more than a year, I just signed on again to see if access had been restored to years of previously purchased and archived magazines. Nope. I don’t blame Disney. I blame National Geographic. For the same amount of money previously paid, I could have purchased the print version and would still be able to read through old articles. Going digital seemed like the right thing to do at the time. I would have to pay for access a second time in order to view previous purchases. Shame.

Cannot restore purchases. I used the app a few years back and had a subscription. I now wanted to check my old issues using restore purchases but that does not seem to work. In the process I am also forced to register a nat geo account. Totally unnecessary! The error message points me to the FAQ but there I can only see generic instructions on the various places you can go to to restore purchases. None of them work for me. App Support only leads to a generic support web site on which I am unable to find anything app related. The developer web site link in the app store only redirects to the app. I honestly tried but I give up. Developers make it super hard to get in touch with support or to get to some meaningful instructions on what to do if things fail. With this poor implementation of a digital version of the magazine I sometimes regret having gone digital. So sad.

Laudatory remarks.. I have long been a member of National Geographic. I started back in the 60’s and though I often had to move, (I was a Professional Soldier and I served in the Army for 23 years) I always kept my subscription. It is one of the most informative publications and is extremely useful for my grandchildren who often research their school work.

Love it but…. I now read everything on my iPad. Not only is it going to save trees but it will also save reading glasses. I can make the page larger on my iPad, but in this app I can not figure out away to make the words larger. Outward pinching doesn't make the page grow larger either. It’s a silly thing but still a regrettable head ache.

Not like used to be too much useless articles for what it supposed to be.. My father used read NG since 90’s and I did since my teenage years. Came back to NG after long break just to see that 70% of content is same what you see on cnn and other media. Covid, BLM and global warming. I loved NG for their abilities to publish best scientific and nature articles on earth but that I see has changed. Also app being buggy sometime and articles don’t load.

Amazing app. This app is amazing I love to wake up and read it but the one downfall is that you can only read one article a day or something like that and to read all articles in one day you have to pay which will be amazing to if they change that but otherwise amazing app.

Bottom link is very annoying. A link to another story is always at the bottom of the screen. I have accidentally hit it several times. I have to go back find the article again and scroll to where I left off. When looking at pictures, it covers the description. This is extremely annoying. I will choose what I want to read next. If not fixed I will not renew.

Designed Badly. I recently downloaded this onto my new iPad Air (2022). If you navigate to a scan of an archived (pre-2008) article, there is no way to navigate out; the only thing that seems possible is shut down the iPad completely and then turn it back on. Also: when navigating within the scan, the place-marker at the bottom does not respond to touch, thus one must navigate page by page. Both of these faults are really quite bad and National Geographic should be embarrassed to have authored such a poorly designed app. Archived issues, one of the most persuasive selling points of the app are, effectively, nigh useless.

Underwhelmed and disappointed. I recently resubscribed to the digital Nat Geo offering and was excited to try the updated app on my newer iPad, thinking it would be a showcase for the device. So far I am disappointed. Articles are stuck in the center of the iPad screen, unable to use two-thirds of the screen area. Ok, so I will pinch or otherwise increase the text size in the settings, right? Nope. No way to do it. Similar experience with videos on the iPad. Low quality with retrace lines ever present. My connection is fast so it’s not that. A browser would provide a much better experience then this app does… so I will try that I guess. I would gladly offer to beta test improvements to this application on the iPad, if the vendor has any plans for that. It is sorely needed.

Nice if it works. Moving from an article featured in the email newsletter is something that one day, maybe-perhaps-but-not-yet, will work as it should. Currently -and for the longest time, through all of the improvement and fix-it updates- the “Read On”button in the NG email newsletter goes to a blank page or, if very “lucky”, a nice picture with the iconic yellow rectangle in its center and that’s it, no article or any other content to see and read. Separate from the failed linking to articles from emails, the app is slow, text is slow, and images download as if stuck in a 2002, 3G time loop. What’s amazing to me is that this is the nothing less than THE National Geographic… and this is how their app works (sort of). If NG displayed the same standards when producing their mag., it’d be called “People Magazine” …

National Geographic and iPad. The past 30 years of my life, including the last nine in so-called retirement, slowing down does not seem to be part of my DNA. Ending the day learning something about the geography of our planet, the lifestyle of others and being able to see how various other species live, causes me to reconnect with life.

Takes forever to open & load articles. Prior to Disney, this app was great. It was fast & I never had an issue linking my subscription. Once Disney took over the app quality went down immensely. It takes minutes for the app to just open the homepage. Once the homepage finally loads, I’m rarely able to get any articles to open. It’s unbelievably slow. The same issues occur when I open an article from a Nat Geo email on my phone & it prompts the app. When I’m lucky enough to get an article to load, the app often crashes/closes without warning…. Then I have to start the 5 minute process of restarting the app & opening the article again. This is really unacceptable when Nat Geo is now owned by the largest company on the planet. Not to mention the issues I had linking my subscription right after Disney took over. It took 2 months & multiple phone calls to customer service to get it fixed. Again… this is the quality product/service we get from the largest company on Earth? My local news apps work far better than Nat Geo & have a fraction of the financial backing.

Poorly implemented. I opened the latest version on my iPad 5, chose Magazine, chose download via my 418 Mbps internet, which was going on forever, so I opened another app, When I chose NG app, it opened not where I left, but on the home page. I had to go through the process again. It happened again. Terrible. Adding to this, it keeps happening, I put away my iPad with the app open to the article I'm reading, but when open the iPad the next day and choose the app, it goes back to the home page and I have to find the article I was reading all over again. Really bad.

So fed up with this app!. I’ve been subscribed to National Geographic for over fifty years. Love the magazine. Love the app too when it decides to recognize me!!! I don’t know what the change was but now it has decided I’m not a subscriber, apparently since I didn’t subscribe through Apple. What use is the app to me when it will not let me read any of the premium articles that I should have access to through my subscription. I’m not only ready to dump the app but to not renew my mail subscription. I only take it now for my grandchildren.

Nat Geo phone app. Kudos on the National Geographic phone app. Cannot tell you how much I love reviewing it and reading articles. Each morning my coffee is accompanied by a review of the new listings. Photos print everything comes through so well and as usual, the photos and the articles maintain that degree of excellent the magazine has always been known for.

Update iPadOS 14.7.1: from 1 to 2 stars. Good news! It doesn't crash regularly anymore. The bad news: Search doesn't work. Click on a topic tile and it brings up a blank page. When I get an email with stories described and I touch the button to read more it brings up (or switches to) this app...period. I cannot find the story described in the email anywhere in the app. For such a great organization and such great magazines, this is a poor app. I have multiple subscriptions but it would be worth it to pay a couple of dollars more for the app and get one that actually works.

The Old Magazine’s!!. I am so happy that they give me access to the old Magazine’s. I can’t sit through the news or read anything else since there always seems to be some agenda behind it, but those old National Geographic’s are so warm to read. I am greatfull

Nat Geo is “THE BEST”!. I have been reading the National Geographic since I was a young guy, I’m not so young anymore and I totally enjoy this app and all the cool information that they have on it. I signed up for the yearly membership because I figured that was some very inexpensive entertainment and very very good information.

font is not adjustable. the app itself is good with amazing contents, love it. However the font in contents is not quite easy for me to read so am going to change the font, seems there is nothing i can change or customize like text size and font type etc… look forward to have those enabled in the future.

New subscriber report. I kept getting teaser emails from Nat Geo with interesting articles that got me to open them and read so far then…if u like this subscribe. When the trial subscription came up I did and I am pleased. The pictures are wonderful and the variety of stories keeps me reading. Thanks.

Absolutely awful- 0 customer support. Wow. The truth. If you can get access, great stuff. But my digital subscription won’t link to app or online. No matter what I do, won’t give me access. Logged in to account? Of course and all my information is there verifying account and history. Still pushes me to subscribe while I’m logged into my account!!! OK, seek help from customer support. Ha! I have emailed for months. Nothing. Tried to chat multiple times. No one ever gets on. Try calling. Wait, wait, wait. In 6 months no one has ever contacted me. A worthless digital subscription that I’ve been cheated out using. Read what they allow but never subscribe because it won’t matter. Hoping this review gets someone, anyone’s attention.

I feel like a Kidd again. I’m so excited to actually be able to read articles about science and what’s being studied around the world and practically in my back yard. Oh how I’ve missed it since no one has the magazine’s lying around anymore so I’ve wasted my time reading little bits and pieces on one site are the other not to mention all the wasted time on social platforms never getting the science fix that I love. Why I waited so long and wasted so much time when my old favorite magazine was still around and better than ever,I’d give it a rating of 5 out of 5 👍 ⭐️⭐️⭐️⭐️⭐️

My exposure to nature’s mysteries, other peoples, and exploration of current issues. So good. The photos, of course, are amazing, and the writers bring you right in to what they experience with verbal elegance, do pleasing to see and “hear”. The pictures and stories take me all over the world and up close. NatGeo has me running a race in the wintry cold with top runners in the Himalayas, journeying along an important river in India and seeing its critical water issues, and feeling excited at the amazing cutting-edge agricultural techniques in the Netherlands that give hope to the capacity to feed millions with so little land. My experience and awareness is expanded through the app and the monthly issue, which I think is worth the $2.99/month to subscribe.

Personalization missing. The app is great and so is the content. Would love it if there could be an option to create categories in the library. I want my climate change articles in one folder where as archeological in the other.

Unique magazine. I have been reading NG my entire life and am 79. Was in school libraries as we did not subscribe growingbup. Married in 68 and subscribed ever since. Always kept issues as too dear to throw out. Finally after 35 years donated to a local library and hard to find one that accepted. Sad as new generations need to hold your yellow magazine in their hands- too much digital. Important objects are needed to hold and cherish. Great that all issuesare on line now for all. Start a rereading program where subscribers can contribute to libraries for new minds to read ! Mike Brick

NatGeo Review. I have been a subscriber to National Geographic magazine since 1956, and I have participated in more than a half a dozen Nat Geo expeditions. Obviously, this is a venue that I have thrived on for many years and whether it be in the form of an Internet message, or a magazine or a participating in one of the expeditions I have continued to learn from National Geographic. Thank you for continuing this tradition.

National Geographic articles. I have been reading this magazines articles and pictorials since I was a child and subscribed to it when I could afford to or read it in waiting rooms and libraries. The articles are always first rate and fascinating. National Geographic is unique and covers a wide variety of subjects in the sciences from oceanography to photography to biology to archeology to ancient history to paleontology to sociology to anthropology to medicine, etc. No other magazine manages to feature wonderful articles on so many different topics. I am a “baby boomer” (in my 70s) and have been reading Nat/Geo for over 60 years.

Print view needs improvement. Hi, the latest updates have solved many of the bugs with the app and greatly improved the ability to view a “print version” (i.e., a replica of the printed magazine), but one feature I would love to see is the option to have landscape mode show both pages as they would appear if one had a paper version of the magazine open. This would greatly improve the app, as there are many photographs that span both pages of an open magazine. Thanks so much.

Nat Geo app. I love National Geographic magazine and have always read it when my grandfather bought it for my sister and I. My only criticism is that if you have a subscription with Disney plus and the Disney Plus Bundle that it be included with your subscription so that you can read any issue without having to pay for another subscription. always love the writing style that the magazine covers and very informative, plan on using this educational resource for my social studies classes in the future.

My experience. I have always loved group looking at National Geographic the pictures and stories of everything and everyone around the world right at you fingertips. Now we have the same thing in digital which to me with any decent computer the pictures jump right out at you face . We also have another great feature especially for someone of a little age you can make the font size bigger. Hey that’s huge. Keep up the great work National Geographic

I love this app! So much information!. I am a middle school student and I LOVE reading so much and when I got the app I was thrilled! With their unbiased information and inclusion of any community, it be LGBTQ+, People of colour, or any group history continues to neglect and not record, it is a great place for someone who loves to learn. I can confirm that any age, young or old will live this app and spend many waking hours on it reading and going down rabbit holes.😬 I have so much respect for the writers on NatGeo and love what they do. 📚GET THE APP📚

Awful app. It remains inconceivable to me how a famous and well respected magazine like National Geographic can be so incompetent when it comes to designing a simple app to make their magazine content digitally available. I’m a long term subscriber but would love to read the magazine anytime, anywhere on my iPad and iPhone just as conveniently as in print, yet this seems further and further from the realm of possibilities. Rather than listening to feedback, the app gets worse with every update. Downloading issues takes forever and is horribly buggy, failed downloads cannot be repeated ending up stuck on “retry”, and issues supposedly downloaded don’t open or properly without internet connection - making any download redundant in the first place. The link between my subscription and the app constantly breaks, and can also only be fixed with a working internet connection - not helpful when you want to read the magazine on a flight without wifi and don’t want to carry it in print.

Always Something That Delights and Amazes. I’ve been reading and enjoying National Geographic since childhood. It has opened up the world to me, the unfolding history of our species, the magic and wonder of the planet’s flora and fauna, new discoveries about space, and our struggle to live sensibly and kindly (we aren’t doing that so well). This app means I alway have something to read, ponder, and enjoy at my fingertips. Thank you!

No photos when offline,why?. As a professional photographer myself I’ve always loved reading the magazine. Great stories incredible images. The only thing I don’t like about the new app is downloaded, offline issue of the magazine are saved as text only. What is the point of downloading the worlds best photographed magazine if I can’t see the images when I don’t have an internet connection? It would be nice to be resting up from an amazing day of photography for example in base camp inside the arctic circle and be able to view and read a nat geo story about the arctic circle.

Great content. The app however is hit and miss, sometimes it takes 20 seconds to start up. And it’s the only app on my phone to crash that I can tell. My phone was recently restored to iOS 14.5.1 with latest cloud backup and the IOS as an ipsw file. And still buggy. Please fix the speed and reliability. Thank you. Update. Changed to 4 stars. I will update to 5 if it stays. A developer of the app reached out and I’ve tested it a few times. Seems good. NG is awesome. I also have the tv program as well. 😊 Back to 3 stars. App takes a while to load. And if you switch back to it, it will crash, even though it was “open”.

Some improvements but still slow. Updating to 3 stars. Finally I was able to reach someone that suggested deleting the app. But that didn’t work. Then it seemed they perhaps had some issues on the back end of the system (nothing to do with my app). Now downloads seem to work as well as reading offline. Not giving higher than 3 starts because the app is still very slow. —————— Zero Stars!!! It’s been years since my first review of this app and it’s still broken. Nothing gets fixed. They say the Downloading is now enabled, but it’s clearly broken. It fails when trying to download, then the item gets stuck in the Library and your can’t remove it even though it isn’t bookmarked as a saved item. The only way to purge it is to delete the app and start all over. One brief time I was able to download an article, then while traveling and not on WiFi, the article wasn’t available. So why is there a download option if you can’t read it offline? Maybe I’m missing the purpose of the download option. I’ve tried uninstalling and reinstalling the app per NatGeo’s support team recommendation, only to loose all my bookmarked items. Then the problem persisted. They or their developer clearly have no clue as to what is wrong with this app, nor do they care about fixing it. If they did, these issues would not be languishing for the past several years. The original apps was great — could download issues, read offline — then this new app came along and all went sideways if not backwards.

THANK YOU jose martinez. I’ve been reading National Geographic books for a long time thanks to the app I can read a moments notice at work hour s in between thank you so much I’ve around the world without affording to go but I’m familiar with everything thanks to your books and the app

Seconding the download issues. I too am having download issues. I bought the subscription exclusively so I can read the magazines when camping in the wilderness. I have nearly unlimited data with my isp and I have fiber so I can only assume it is on the server’s end where something is being throttled. If you, the dev, want to limit our downloads, that’s fine, but it needs to be outlined clearly in the interface so your user’s don’t pick up the app and see an unhappy surprise with all the half baked downloads

So annoying. I started an on-line subscription last December and all of a sudden I find I have to link my account subscription. Pop-up window is provided to input email address but a keyboard with which to input the required information does not pop up. I cannot figure out a way around this problem so I cancelled my subscription because even though I’m paid up until next December, I can’t access the on-line edition. Very annoyed and disappointed.

A better experience. The app has improved since my previous subscription more than a year ago. Clearly devs have listened the people, although there are some issues when the app freezes. Nothing to hate, though. The download option to read offline really rocks

National Geographic Review. National Geographic is the best. It has amazing photography and lots of scientific proven information that’s explained for the average person. It also shows biases, and theories and explains them along with information that don’t support the claim. It has a wide variety of topics to explore with lots of detail and multiple people who work hard behind the scenes to give the best information. The only negative part about it is that they can over exaggerate animal fights and predators leaving people with knowledge that makes people these amazing animals as dangerous, violent and vicious. Although they do inform people about their behavior and adaptations that help them compete in this ever changing world it gives them a bad reputation. Which leads people to want to harm them instead of protecting them from their already dwindling numbers ( such as sharks). National Geographic provides awesome information with lots of facts and details and gives both biases on topics. But some of the biases content can be perceived wrong.

Growing up with National Geographic. I grew up loving NatGeo and gifted our very young son a subscription. He grew up passionate about photography interning for The Hill while in college in DC. He now works at National Geographic and living his dream job. Some iconic publications I grew up with like Life Magazine are long gone but NatGeo continues to evolve and thrive, educating and fascinating the young and old around the world. How cool is that?

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Tired of not being able to use this app!. Love all the articles but can’t get the app to work on my iPad or iPhone, just see a blank page. Extremely frustrating! Figure it out Disney you can do better!

Needs work. Can’t save my spot while in page view. If I can’t mark where I left off for next time, the app is useless to me. I’ll stick to print.

Lacks key features. Good: -All article access (with NG membership) -Optionally store articles locallyl Not good: -Poor article layout. No font settings and articles are wasteful with screen size. Literally half the screen (left and right side margins) is black in landscape mode, about a third is black in portrait mode. What’s the purpose of electronic content if the app then does not scale / make the best out of the available space? At least let me zoom the entire article then, like I can on the NG website. In this point the Webpage is actually better than the app. -Can’t opt our of “sell my data to third parties“ if you’re not a california resident. Just why do you sell data in the first place? This is already a paid membership, Disney how dare you?

Font Size. The font size can not be changed! This is a serious problem in this app

Crashes constantly!. Unusable on iOS 14.6

Language. I can’t change the lenguage

Thanks for the invite and for the gift. History and $cience is My Passion Yea Mee Do LOV3 Your$ A:p:p Adam K. Thank$

Best app ever for learning. I love this app it’s very educational

Can’t View 2-Page Spreads. You can only view a single page at a time! Basic settings should allow you to choose viewing two pages at a time as you would with a hard copy magazine.

Annoying app. As a long time Nat Geo subscriber, I’ve been extremely frustrated using this app. As others have said, it crashes and freezes a lot. Often when I click on an article either nothing happens or I get a glimpse of it briefly before it disappears. It can happen multiple times in one reading session to the point where I get frustrated and give up. It’s the only app I have that causes this issue. Disney needs to fix this ASAP. I prefer to use the app as opposed to the print magazine as I can enlarge the image/font for easier reading. However if this app isn’t fixed, there’s no point in continuing to be a subscriber, as it becomes an exercise in frustration as opposed to an enjoyable experience.

AMAZING. I love this app! I highly recomend it! You can read thousands of books too.

Frequent crashes. 100% crash rate when you launch it from the lock screen notifcations.

Horrible company. Purchased every magazine from 2012 to 2018. National Geographic is refusing to let me read my magazines. Never finished reading everything and now can't read it. This is not fair. If I purchased something I should have access to it forever like with books, music, and Movies. Apple keeps a record of puchase history.

Worst App Ever. This is the most frustrating app I have ever accessed. It runs you in circles and doesn’t give you useful information. And it has required fields that you can’t fill in. Plus it has a privacy policy that’s as opaque as a black hole. I’m disgusted with National Geographic and most particularly the Disney Company who seems to be running it. I have now deleted the App - hope my subscription comes through. 🤞 Ps: why cant I give it ZERO Stars?

App crashes far too often!. 14 June 2021: While I absolutely appreciate the featured journalism in National Geographic, this app is unstable! It is crashing often, many times a session, even though I have kept my iOS current. I have a lot of native apps of other well known periodicals installed and this one is by far the worst performing. Time for Disney to invest in a quality experience for subscribers… I would like to see this fixed ASAP.

Downloading is not working. Still cannot download any magazines for offline viewing. Sticking to print magazines for now. Very sad how deep this great organization sank. Shame on you.

Not happy. I cannot restore my subscription which is good till May 4,2022. I have spoken twice with National Geographic about this but no solution. It’s not a lot of money to loose but I was enjoying the articles and now cannot.

Restore doesn’t work. They need your personal information so you can read a magazine?!

Please Fix Me!. Worst app ever. Keeps freezing and/or crashing. Guaranteed frustration.

No food or medicine can do what Olive Oil do. Here is why.. Very interesting and educative article.

Disappointed. I have been using the online app for years..this new version is terrible...crashes all the time. Cannot read an article now

Fantastic app. Filled with unique and fascinating stories. Love the way the app functions

Excellent reading experience, wonderful content. I used to buy printed magazines while they were publishing in Ukraine, but now switched to digital. What I love about this app is that you can read the latest issues as well as previous ones published way back in 1888!

Totally Disappointed. App is basically unusable !

Pete in Ottawa. Just got the App a hour ago and so far I love it!

No!. Rip off

Full of information. It’s been awhile actually since I used to get the hard copy before digital but am enjoying more now reading all the articles and the ease where one can read over generations the expanding story of any one article.

Love it. I love history and science

Great articles... But very limited settings and restrictive. I try to cancel weekly emails and it looks like I am already unsubscribed.. but the weekly aren’t even listed. Not the first time I’ve gone looking for something and it’s hard to find or just not there. Open links to email, it doesn’t open the app, it opens a web browser. It says I have 3 more free articles , I only open to see the titles to search on the app.. would be nice to open the app.

Pull yourself together!. The old app worked so well! Ended my subscription after the change as I couldn’t access articles anymore. Just checked back and it looks like it’s still a problem. When will it improve? Still?

Great. Great

Love the scope of National Geographic. Always something new, informative and interesting.

Look up menu. After update, I cannot use lookup menu for searching definition of the terms anymore. This app is retrogressed.

Magazine tab links to a black screen. I can not access my subscription in the app. I click on the magazine tab and I get a black screen. If I click on an article on the homepage it also goes to a black screen. No article. I used to be able read the issues of the magazine in the app. I used to be able to read articles in the app. I will not be renewing my subscription if this problem is not resolved soon.

Frustrating beyond belief. The app daily loses my subscription and membership information! That means I have to find my account number to reconnect it to the app again to access content even though I’m technically still logged in. A simple email and login won’t do it. Then the app doesn’t sync with the newsletter links - it just opens to a home page which you need to scroll through to find your story. Then it won’t open because it needs to link your subscription again! Better is expected from both National Geographic and Disney!

Numerous complaints about font size. No action.. If the developers take time to read reviews, they will get to know a vast majority of their readers have said give an option to increase font size. No action until this date.

I removed auto renewal from my itunes. I am giving one star as I cannot select 0. I have been a subscriber through iTunes since 2012. I am unable to restore my purchases. I keep trying and it says i do not have a valid subscription. Very frustrating, there is no way of getting in touch with support or anyone that can restore your purchases. I have turned off my autorenewal and you will lose a loyal member when my subscription ends in September.

Terrible. For years I was unable to play the videos provided but with this new version I can. However now it constantly crashes, kicks me out, I am having quite a bit of difficulty finding a magazine that does not crash or kick me out while I’m in the middle of the article.

Nos. A constant fight to try to access and read my magazine. Fortunately, I get the paper edition. Shame on you.

Not cool NG. I havenot been able to access my subscription for some time. I contacted apple, they say contact NG. How in the world, do YOU contact NG support, i looked everywhere on their website? This is not first time, i had an issue with restoring purchases in the app. Just not working for me and this apple mess.

Has major problems. Does not display content, quality is intermittent, Home Screen shows but none of the linked stories, NG has firewalled itself against queries for help. Keeps asking for subscription when you’ve paid. Aggravating to use. UPDATE: The problems continue, with some stories appearing and others not.

This app never works!. I paid for the yearly subscription because I really enjoy reading the articles however this app has only worked twice over the last 30 days. I can see all the articles but when I select one I only see a blank page. So frustrating.

Email and app don’t sync up. I get National Geographic emails regularly summarizing new stories. Now that I have the app installed all of the links in the email automatically open the app. Except the story doesn’t open in the app, the app just opens to the main page! Then I have to try and go searching through the app to find the story I want. Super frustrating, I own many National Geographic and Disney products and expect much better.

More accessible. As a subscriber, I appreciate this access on the new App. I also appreciate the search features. It is convenient to log in once. I would also appreciate more videos on the App.

Woooow. This app helps me know a lot so I can’t stop learning but one thing I don’t like about this app is that it takes internet connection

Amazing!. I use the app on my iPhone 8, and it works perfectly. First of all, the layout makes accessing and reading articles and entire issues of the magazine so easy. The interface is very polished. The quality and amount of content is mind-blowing. I could spend two or three hours immersed in looking through and reading it. The time one could spend on social media, would be put to better use learning with the National Geographic app. Since I don’t use sócia, this is my featured addiction.

Disappointing. Disappointing app and content

Mostly broken. First there is the frustration of the articles in the app not matching the articles in the magazine each month. So if you want to see the proper content for the month you have to load up the page view, not just look at the articles (which just seem like a thin webpage to me). Which brings me to the problem with the app. The page view won’t load. It stops midway through the month and just won’t load anything more. If I jump to a page mid-way then it might load some of the pages on each side but nothing else. It’s like it caches some of the pages to speed up turning pages but then won’t fetch new pages when I hit the end of the cache. And if I attempt to download it takes forever (it’s not my wifi or internet connection) and usually times out or when iOS unloads the app from active memory…poof download progress is gone.

I love this app. This app is fantastic I’ve learn a lot of things with the subscription. I really recommend National Geographic to you. A nerd

New stuff. Every time I come to bat geo there’s always new stories to read and watch short videos LOVE IT!!

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The best.. I have not known any other magazine with such wonderful photographs and presentation of the stories. The stories very informative and full of knowledge. All kids must get exposed to National Geographic. Kudos to the management for continually maintaining the high standard of the magazine.

I grew up with since I was 7 years old and will read this to my end!. I learned the world through this resource and will continue to do so, God bless their efforts to save wildlife and humanity under serve.

Inability to download. I am loving the National Geographic app so far. The only issue I have is my inability to download the monthly issues for offline reading. It seems not to be able to save after the download. It says ‘retry’. Kindle rectify asap

Trouble outside of Ipad. I keep getting a subscribe request after logging in on another device and when I called the customer service number at 8:15 this week the recording said “we're open from 8am to (blank) and we are closed.” Poor customer service. I feel the emails are teasers to content I can’t get to.

Amazing Layout, Content, and Experience. In todays social media age of garbage an app like this is a breath of fresh air. I have loved Nat Geo content since I was a kid, reading issues at my grandfathers house. I am really glad that the content is so available and accessible. Amazing Work Nat Geo!

I am 83 years old and was weaned on the National Geoographic. Great articles that set the gold bar for travel photography. Intelligent writers who write with integrity. The editors may not know it but in my next life I will be a NatGeo photographer!😄

Sure went downhill from that amazing magazine. The app works, but the articles are filled with typos, missing words, grammatical errors….and many appear to have been written by high school students. National Geographic used to be a trusted source of information, but now, based on the above, I would cross-check anything I would read in this app.

Huge potential, embarrassingly bad for a Disney product.. The National Geographic digital magazine is embarrassingly bad for a Disney product. 1) Downloads of the offline magazine are super slow and than fail. 2) Account integration is terrible, been redirected to their website and then cannot log in 3) Pictures are nice, but the way they are shown in the app is very clumsy. 4) App often fail to load at all. Please please don’t send me the your standard copy&paste “Developer response” to contact your tech support. Rather improve the app than sending standard response and continue without improvement.

Cannot exit Page View of Magazine. I open an edition in page view, I briefly see a banner with some navigation at the top, but I cannot get it back when I’m finished. Short tap, long press swipe all 4 directions, after iPad reboot. The only way I can navigate back to lead page is to close/relaunch app.

My favorite app!. I have always loved the digital subscription to NatGeo! The content, photos and heart behind each article is so compelling! The new app delivers so much more access and value, while being more user friendly and fun to use! Great job to the developers!

I Love The Content—App Itself Unstable. Nat Geo content is second to none. However this app is incredibly unstable on my 6th gen iPad, I’ve been using it for twenty minutes this morning and it’s already crashed seven times, which is incredibly disappointing. I might as well just use the website.

Reading to learn. The most accurate and informative literature available. I love National Geographic. My husband reads cover to cover magazine and I am the online reader. As long as it’s National Geographic we feel sure it’s the best news and information available.

Daily learning. There is always something on the feed that I wanna read. And gives me a great way of educating myself about all sorts of natural things. And just plain interesting ones.

An almost perfect app.. Feels like one of the last places where you can find good journalism. The app is intuitive, pleasant to the eye, and the archives are awesome. Wish the archives had EVERYTHING but that's probably a lot to ask. A+!!

Excellent. Next rmpbs this is one of those learning opportunities that will be important for everyone for years and years to com. Happy 2024 Years!!

Download capability. Now that they have finally brought back the ability to download articles and the magazine....I am can read and enjoy again on planes! I’m happy!

Great pictures, glitchy app. I wish I could give this 5 stars for the amazing photography, but the app is the worst!! It keeps crashing all the time on me - mid scroll or mid article - and then I have to reload and start from scratch. This happens several times in a sitting until I finally give up on reading anything. This is super unacceptable in 2021 - especially for a paid app. Please fix this ASAP. Thanks.

Probably the best publication ever. I think we can all agree this is the best publication ever. National Geographic, and this app, provide me with a great break from typical news. They have amazing content and articles from around the world.

Magazine experience. Version 7.9.0 Although it is possible to download in the magazine format, I still missed the experience we had in the versions previous to 3.0. The photos, for example, sometimes are cut in different pages loosing quality. Is like a PDF of the print magazine. Still work to do Nat Geo to return to the marvelous experience we had in the first versions for iPad. —————————————————————————————— Version 3.0 Horrible update. I can’t see my magazines, only articles disconnected. The videos of the articles have been disappeared. Is it possible to return to the old version?

Just doesn’t work. As others have mentioned, this app rarely even gets to its homepage (from where you select articles to read). And when you’re lucky enough to get to the home page and click on an article, you just get a black screen. The articles never download. And yes, I wrote to the suggested tech support e-mail.

Wonderful. I have been a National Geographic member since the early 1960’s. Loved the hard copies but since the app there are so many new adventures with the graphics and videos. Wonderful gift…it keeps giving all year around.❤️

Love it. Love the app, only suggestion is adding notifications. I know there are emails but compared to the amount of apps that notify, I would much rather get info from Nat Geo. But still love everything about it!

The Absolute Best stories!. National Geographic’s web app is the absolute best! Fairly priced and Worth every dime! Interesting, throughly researched articles! Great photography! If only newspapers could return to this high standard! Thank you NG staff!

App crashes and half the time doesn’t load content.. The app will load then crash. Once loaded and trying to load an article it will sit and spin forever. This happens 1/3 to 1/2 the times I try to use it. Basically it don’t worth the hassle having a subscription and not being able to use it consistently.

Can’t use my premium. I love national graphic,nothing about the content but the fact that I’m welcomed with a banner telling me about my premium subscription it won’t let me access the content. It just has this banner to tells me to go ahead but it won’t click on it, no matter what I do I can’t acesss my content.I’m hoping a redownload fixes this but pretty messed up i just wanna read:(

Great app. Highly recommended app for exciting & informative news for everyone in an age where gossipy news seems to dominate. My only concern is that facts regarding political hot zones are biased, as in the Middle East. I hope journalists can remain unbiased & report the facts. It was once Jerusalem, Palestine as misquoted in an earlier report as Jerusalem, Israel.

Amazing magazine. I am a fan of Nat geo since child, and this Nat geo app is so user friendly with phone version article and keeps the paper version layout of magazine too. Just love it.

A great way to break away from the news of the day. It’s a great way to break away from the craziness we see every day in our news. I did take a look at the rest of the world the beauty of nature and things we need to do to help this planet survive

It would be nice to read my subscription….. ….without wondering the app will crash. I have been using this app fo years, but recently it crashes up opening after the splash screen or when opening a new story or magazine issue. I understand on my iPad Mini 2, but I recently updated to a Mini 5 and I have the same issues.

Thank you. Your stories are great, your photography is the best. Keep us informed about the plight of our earth, along with good news to balance us all out. Thank you

Useless app. What’s the point of Downloading Stories if you can’t read them offline. I downloaded many articles and magazines to read on my trip. You can’t open the content without internet access. But how can you get internet access on the middle my expedition where they only have the basic availability is electricity.

My father & I are life-time members!. Your NG magazines have always had the most interesting and in-depth information about our world and environment. Thank you for such a well studied effort of our natural world and it’s surroundings! Jim Tillett

Never Gets Old!. Reading or watching National Geographic’s adventures makes you “feel” as if you were there.

App still garbage. Having suffered a couple of years of a horrible NG app that did not allow for downloading the magazine, I had very high hopes for the resurrected version of what promised to be more than just poorly made website browser. Alas, this new app is very disappointing and still does not allow me to download the magazine that I pay for. It promises to do that, mind you, it is just unable to do it without crashing or completing the download. What a pity.

I cannot restore purchase and use the app. I’m so frustrated! I’ve been paying monthly for a subscription and can’t access any content beyond what can be viewed for free. I keep getting an error message that I need to go to the App Store to restore purchases. None of the steps suggested allow me to “restore purchases” but I keep getting the $2.99 taken out of my account every month. 😫

Always Interesting!. I always enjoy picking through the many interesting articles available on the app.

Love this app. This is better than playing games on my phone when waiting for appointments or when I have done down time!

Fantastic magazine. Inspiring and in-depth stories, beautiful pictures, and rich contents covering nature, history and many other topics. The mobile app shows not only the current month print, but all the prints all the way back to 1900’s. Love it and please keep up the great work!

Love the articles!! Informative, fascinating, very well written ! thank you. I can’t wait to continue hearing about the new discoveries and how things were done in antiquity

Favorite over morning coffee!. One click and I’m taken to a new part of the world~ Amazing photography and wonderful articles.

Reader loves content. Diverse, relevant and big blue planet friend. I read articles almost everyday because I am inspired by diverse content. Science, history and environmental topics that I care about and national park news make NATGEO my best friend!

App Not a friend of accessibility. By not enabling the ability within the app to change the font size of the articles you app is not a friend of accessibility. People with sight disabilities or just older eyes need the ability to enlarge font for easier readability.

Improbable task. I have been a student of NG for over 65+ years. Few efforts in life prove to stay fresh in formative and revenant w/o getting lost in the movement of “stuff”. You have mana aged to accomplish this in a marvelous fashion and it it it has enhanced my life and utility to the world around me and I am grateful. Lee King lll

Survey. NGS has always done a great job . I had a 5th grade teacher that had a hundred copies of NG mags that we could borrow... take home and read. 5th grade was over 50 years ago and I’m still reading!! Thank You!!

I love National Geographic magazine and am looking forward to seeing it online. This magazine has the most interesting and informative articles of all outlets available. I love it.

Subscriber Angst. Subscription linked but no stories to read. Wonderful headlines & a photo only lead to blank pages. Every story. Plan to let us read actual story before your National Geo app forgets any saved stories and tells us we have no subscription? Every year, never a fix. Link never links. We all just get to read free stuff & paper copy via snail mail. Good mag, lousy app getting worse.

Good but needs to be better. I like the content and the pictures. I want a way to increase font size. So far I can't find anything that lets me do that. Some days I'm fine with the standard font and some I reach for glasses or just give up and read something else.

Slow to load. The app is very slow to load articles. Often it just does not download, leaving a blank screen after opening the home page. Frustrating. So far, updates have not fixed the problem.

Awesome!!!!. It is incredibly effective at keeping children interested while reading. I love it myself, and now my children do to.

Unable to view content. Update 1/20 - seems to be working now. 5 stars Hello - I love Nat geo but I’m unable to view content when I tap on an article. 5 stars for getting it fixed.