Sun Sentinel App Reviews

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Subscriber, logged in but told I’ve reached limit-what?. I can only access some articles on the ipad app. Many articles tell me I’ve reached my limit and need to sign in. But I am signed in! It also tells me to open in the app but I AM in the app. I wish you’d fix this as my digital subscription isn’t worth having if I can’t use the app.

Ronald Warkans. There are so many pop ups and inserts that I am considering ending my subscription! It is more than annoying !

Trouble reading subscriber content. I've been a subscriber of the Sun Sentinel sir several years now. Since the pandemic you can really see the decline in the quality of the stories in the paper. My final staw is that the app will redirect the reader to their website to read an article. The article was tagged as "subscriber only", but the website does not recoginze my Apple App Store subscription. I contacted the app support via the app and they said they could not find my subscription. It's just not worth for it anymore. I'm out.

New format. I am hating this new format for my daily Sun Sentinel paper. I am on vacation and have been going in circles simply to locate the Daily puzzle page. Too many ads, too many choices have turned me off from simply trying to access what I get in print daily. I change it to a half star review. Please simplify.

No landscape mode. Hello. I use my iPad in landscape mode on my lap. I’m a paid subscriber and I can no longer read my subscription with the app in landscape mode, beginning with this last update. Today is 4-7-24. Perhaps someone on your team locked the setting on your end? Can you please fix this? Thank you.

Online account. I cannot login to my account. Where is the login? It gives me limited articles that I can read. I love the sun sentinel. I just wish I could login so I can read every article. Thank you.

Terrible paper, terrible online presence. The Sun-Sentinel website is as bad as the Sun-Sentinel paper. Old stories stay online for way too long, multiple copies of the same story stay online far too long, there is very little news of local or national importance, too much editorial content, too much doom and destruction. Need I go on! It is really unfortunate that this is the best we have in Broward County.

App not working properly. It was great until recently the app has some issue where I couldn’t scroll down on an article. Can’t even get to their support line. Canceled my subscription for now.

Terrible App. I’ve subscribed to the Sun Sentinel for years both in print and digitally. This app has never been good and has gotten worse. It crashes continually on an iPad running current iOS. And then there’s the editorial issues. The top news feed repeats the same stories over and over. The entire app makes it hard to actually read more than the stories that lead as you can’t reach them. I’ve typically used the enewspaper section to read the stories as they appear in that days paper but this function can be hit or miss, frequently requiring resubmission of password. It’s also sloppy with poorly maintained article links. Hey folks, look to The NY Times to see how a good newspaper app should operate

Love the best paper in Florida. Everything you want to read is in the Sun Sentinel. Such a variety. I’m never disappointed.

They always say my subscription expired. Good news company. But Apple takes your money and the Sentinel refuses to provide news. Happens all the time. I already cancelled my Orlando Sentinel subscription because of this. They are the same company. Bad business and aren’t providing what I am paying for.

Can’t Believe How Useless This App Is. Subscribed to read a story published yesterday. Typed in the exact headline. The site search engine can’t find the story (though Google can: the story is clearly there, behind a paywall to keep out non-subscribers, but undiscoverable to subscribers, too). Searched for the subject of the story (a local business) without the headline and got an end-of-year piece from eleven years ago. I’m more frustrated but no better informed than before I paid for a subscription.

Updated app format. The latest updated format of Sun Sentinel’s app has made it impossible to access all stories published under their designated topics/category. For instance, for stories published under “Local news- Broward County” instead of being able to scroll through all stories as in the previous app format, you are now limited to seeing only one published story for each sub-category within the app. This updated format has rendered the app as useless and not worth the monthly subscription fee.

Zero content in this app that costs $20/month. I pay the subscription but am denied access to most articles. And there aren’t many. The same half dozen articles are there for days or weeks at a time. I want to support local journalists but this is a joke.

Not bad but no dark mode. Functions well but surprisingly no dark mode.

Poor editing. A great example was the selection by the Front Page Editor. Our front page editor “stole” an expose’ story of guardianship administration run amok from the the ORLANDO SENTINEL, perhaps a “sister paper of the SF Sun Sentinel but who would know that because of SF’s editorial incompetence. I have practiced law, including guardianship law, for more than 45 years in Broward County, Fla. if our SF editor had bothered even to read the article, she would have known the story was an expose of guardianship administration run amok in THE ORANGE COUNTY AREA. The editor should be fired. How the SF SS ever won a Pulitzer Prize for riding the coattails of the Broward Public Defender’s Office to obtain otherwise confidential material is a mystery to me.

Fix the app!. I subscribed this morning and the alerts work just fine, but half the time it won’t load. And I’m either on 1G WiFi or 5G. What’s the point of seeing “breaking news” flash across your screen if you can’t read it?

This app is awful. Not only is the user interface to read the e-newspaper awful, there are ads at the top which make the newspaper even smaller! And I’m paying for a subscription anyway! If I expand the page in order to read it better I can’t flip to the next page without pinching it down again. And then there are more ads! If I receive an alert and tap to read the article, I have to login every time! If I just open the app instead, I am already logged in. I could go on and on. I stopped subscribing to the sun-sentinel for several years, and will probably stop again once my new subscription deal is over. This experience needs a lot of work.

Paying for a subscription I can’t even use. The app and the mobile website are both poorly designed and for the past month I cannot scroll down past the headline of the article even though I pay for it. If I try to view in Safari, I have to hit reader mode immediately or else it hits me with a paywall and doesn’t accept my login (despite the login working perfectly fine on my laptop).

Inaccessible in Spain !?. I was traveling in Europe, enjoying reading the Sun Sentinel each morning. All of a sudden, I am asked “do I want to see the new, improved Sun Sentinel App”? Then it’s pops up, it does not work in Europe. !? I cannot get back to the old version, so,... tough luck. Poor planning

Date in article. When I open an article on the app, I don’t see a date when it was published. I believe the date should be listed under the title of the article

Unbalanced. The South Florida SunSentinel has moved its focus too far left The editors only appear to be printing negative reporting regarding Conservatism. I would prefer a balanced approach between Progressive and Conservative reporting so I can make up my own mind.

You Destroyed The App. This new app is awful. The same stories repeat continuously throughout the app as you move down the page.....The same pictures and stories have shown for weeks in the middle section. The previous app is something I looked forward to everyday but now I will probably jut be stuck with the expensive subscriptions for print addition I get. Very disappointed,.

Sun Sentinel. I’m a five year resident of Hollywood Florida and reading the Sun Sentinel has made my transition from New York so much easier,I’m becoming a “Floridian”,thanks Sun Sentinel .

Paid for subscription. I paid for a subscription, one dollar for six months, unlimited access… Continue to get blocked from reading articles by your wall. You’re basically stealing money.

Horrible horrible horrible. This is the worst news website I have ever used Download it and after five minutes of having to sign in three times and being kicked off two times I deleted it whoever designed this website should be dismissed

New App Drains iPhone Battery. The new app drains my iPhone battery. Ever since I updated, Sun Sentinel consistently uses over 20% of my battery—and that’s *after* turning off background app refresh for the app. This is excessive given how little I use the app relative to others. I’m close to deleting the app altogether.

Paper delivery. Regularly miss getting the paper and the website hasn’t worked right for month. So have to call and be told to try using the site to file a complaint. Also miss the weekly automobile reviews and proper TV guide. The current TV suggestions are useless.

Not enough fact, too much editorializing.. Not enough fact, too much editorializing. Headlines often not supported in the meat of the articles.

Doesn’t work on iPads. I enjoy accessing the SunSentinel on my iPhone and my MacBook Air. Unfortunately I cannot access the digital newspaper on my iPad Air or my iPad Mini. Both go to a page that says I’ve reached my limit and asks if I’d like to try a trial subscription. Unfortunately there is no option to log on to my account. All my devices are updated with the latest operating system. I keep hoping a new update will solve the problem. Surely I am not the only one that has this problem.

Where is Night/Dark mode?. This news app really needs to get with the program and introduce a dark/night mode viewing option…like all other news apps. Also, since it only gets updated about once every three months (or more), it hasn’t updated the article viewing bug introduced by iOS 16.0.

Terrible service. I’ve been paying for a monthly subscription but every time I use the app, I read a few news articles and then I’m told that I’ve reached my limit. Really? I’m being charged $8.00 per month for full access and I’m limited as to how many articles I can read? The app also opens the web browser and switches you out of the app and onto their webpage. The webpage asks me to subscribe. I never get to the article that I chose. Cancelled subscription. Fix the app.

App has a lot of bugs. I have been an online subscriber to the Sun Sentinel for over four years at 4.99 per month. At the least, at the very minimum, I have to delete the app every two months and reinstall it because it tells me I have reached my limit for reading. After four years you would think you would have this fixed by now. Very aggravating.

Rip-off Scam. The advertisement reads; “Unlimited Digital Access - $1 for six months” So I paid it and downloaded the app. After conducting a search, the new message reads; “You’ve reached your FREE article limit.” What gives? I’m not paying $20 per month after the “bait and switch.”

App interrupts more than a tired toddler. The app constantly interrupts any effort to read local news articles online. I am paying for the online subscription and the chaos of the reader's experience makes it a true "Florida App". The Miami Herald, the WSJ, and NYTimes work simply and logically and still manage to get the ads in.

Website. I have a paper subscription but seems that I cannot get full online version.

Ads even with a $10+ month subscription…. The app should run smoother, but theres ads on the app even though I’m a paying customer??? I don’t get it, and they’re shady ads that are disingenuous and scam, I don’t want to see those, let alone when I pay for just the stuff I want. Low bar.

Horrible mobile interface. And tech support. I turned on notifications so I could get the latest news updates. Every time I click on the notification it’s loads this webpage looking screen where I am asked to log in every single time. I am already logged into the app with a subscription but the article doesn’t open when I click the notification. I cannot believe how bad this mobile interface is. I understand it’s not the NYT but still. Hopefully they can learn from other digital news providers and out out a platform where when you get a notification of a story it opens up the article in the app.

Daily Read. I read the Sun Sentinel every day. It’s how I start my day. It’s essentially my morning checking, update, entertainment, and news briefing. I need it!

A Pulitzer Award Winning Paper. South Florida is lucky to have the Sun-Sentinel. It’s the best resource for local news. It also keeps an eye on local politicians and the goings on in Tallahassee. The editorial board and opinion writers are excellent. It’s important to support your local newspaper.

Great digital news. The outlay of this paper makes it easy for me to find what is important to me.

Excellent reporting. Does a great job of covering local, state, national and world news! Great local reporters, they for sure earn their pay and more, they help keep government organizations honest.

Please fix the login click thru. Love the Sun Sentinel and the app is fairly good. However sometimes when I click thru from a notification it doesn’t recognize my login or that I’m a subscriber and it kicks me out, which is a bit annoying

Just stop using this app. It’s - well - awful. Articles appear twice on the page, too much emphasis on sports, and the most visually disgusting ads. The website or better yet, the newspaper in digital form that gets emailed to me every morning is a much better experience. I want to support local journalism - this app sorely tested my commitment.

Delivery Failures. Reading on my phone is no substitute for the print edition. Too bad the new owner can’t get the print edition delivered.

On iOS 16. In ipad and iPhone doesn’t scroll. This has been a persistent problem and the fix doesn’t work. (Lastest release notes). You can not scroll an article. Tried on multiple Apple devices from different people it’s not me. Design of app looks like it hasn’t been refreshed for years.

Disgraceful Newspaper. I’ve been reading the Sun Sentinel for many years and have found the paper slowly slipping into the abyss. The e delivery doesn’t work properly and the website is way behind the news. The print copy with its thirty some odd pages for a major market such as ours is deplorable. The financial section all of one page is ludicrous. Not being able to get late sports results is utterly ridiculous. The Sun Sentinel in its monopoly should give us the readers better. Even the digital newspaper leaves a lot to be desired. Shameful !

Biased Dishonest Fake News. The sun sentinel regurgitates political news from the dishonest associated press, and blocks relevant stories that don’t fit their liberal narrative. If you want to get real news, like the biggest presidential corruption scandal in history, involving Joe Biden and his depraved family look elsewhere, otherwise, you will remain forever and ignorant fool. I would even come confirm obituaries independently.

Horrible!. I can’t stand tease articles that I cannot read because I do not have a subscription. They should be able to provide a maximum number of free articles per month. Most of the printed news is already old news since there are other ways to receive news. There is other online media, tv, or publications. Since I can no longer see any Sun Sentinel articles, that has cinched any possibility of a subscription in the future.

Horrible App. App constantly asks me to subscribe when I have already subscribed. I have to constantly select reinstate. Although I pay a hefty $7.99 monthly for this app, the app has many many pop up commercial ads that are distracting and tedious to close. Most likely I will cancel this soon.

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This app is horrible. It keeps telling me that I have exceeded my limit for free articles even though I haven’t used it in months!

Trouble with new IOS. Stories not opening in new IOS

Technically poor. I’m a full subscriber but the app won’t let me in to read the electronic version. It can’t find me when I try to restore my subscription and won’t send me a new password and there’s no way to get help

No digital service. It has been over two weeks that I have not had digital service and they can’t seem to figure out how to restore the service!

I get new, click on it -and it says I should should subscribe. But I am a subscriber.. Why can’t it remember I’m a subscriber

Sun Sentinel. Great reporting and articles.

Great local reporting!. We need to keep good local reporters employed. Thank you for all you do!

Please help. I cannot access my subscription newspaper

App not working. Once u get into an article, you cannot scroll down, please fix

I do not like this app. This is the only show in town but it is poorly rendered.

This is for people who look at pictures and has limited news that is not updated it’s not for me. Lousy

The absolute worst. Unfortunately, I love the Sun Sentinel but their app is the worst in the world not even worth it to be free…

Open minded, fact driven news. Unlike some media they are not scared to take on racism and bigotry. They are not DeSantis or trump lapdogs.

Version 10.0.4 is terrible. Since you got rid of landscape orientation in version 10.0.4 it is impossible to read on iPad. Print is way too small in portrait view. Please bring back landscape!

Home Delivery. Always late. Not before 9 am on Sundays, for example.

New iOS - fixed. Thank you

Hate the latest update. Hate it since the latest update! Feel like there is far less content and is much harder to navigate than the previous version

Subscriber for 40 years. Unable to get my account on. I am at doctor

Not Happy. I pay for my subscription and am constantly being written back that I over free minutes.

Dissatisfied. Stories do not load in the app in iOS 16.1

Ads blocking articles. 9 times out of 10, your ads block my view of the articles I am reading. It is very annoying.

Can’t read digital articles even after paying for year.. I keep getting alert to pay for subscription, but I already paid.

Issues. When I log in, the app display I have no subscription; however, I am a digital subscriber. I purchased my subscription via online not via App.

Too many pop ups. How do you get rid of them

Ruined it. Why did you remove the landscape orientation? Now I can’t read it on my iPad. Stupid move.

Sun Sentinel. Prices for online subscription is too much

How to make a good app mediocre.. This used tho be a good app now it mediocre at best.

Another biased news outlet. Not looking forward for a renewal of my subscription.

The app always suggests that we pay more for an upgrade.. This is very annoying and maddening!

New app has tons of glitches.. Stories repeated 4-5 times. Photos that don’t load. Stories with wrong headlines. Lots of work to do.

Disgrace. Journalistic disgrace! The FLL weekly dirty joke. Daily insult to any non Democrat. Never-never a positive of any kind for the right. This from an Independant!

NO paper delivered for days. Not a call or explanation or an email . No one on this route is getting a paper.

Want newspaper e format. I recently signed up for the Sun Sentinel and was only able to get the e paper briefly . Unless I can get the paper in a newspaper e format I will be cancelling my subscription.

Broken in iOS 16.1. Not working on iOS 16.1 iPhone 14. Stories open but doesn’t scroll at all. Needs fixing. Works on my iPad and used to work but broken now. Reinstalling app does not fix the problem.

Garbage. App is garbage and mostly unusable. Two accidental taps and it’s useless for a month. Same stories and pics run forever I’d give it negative stars if I could

How would I know. I have no idea if the content is worth reading because every time I click on an article this unprofessional app insists I am not a subscriber and refuses me access. Even when I sign in, it does it again.

Terrible App. Crappy app and pure partison reporting. How bad can it get!

How does this app have such a high rating?. It’s terrible. Currently not working on data connections (Wi-Fi only). Old articles appearing on main page. Just a garbage app.

Very glitchy app. I love the Sun Sentinel but this is a very glitchy app and can never remember that i am a subscriber.

It just repeats. The app just repeats the same headlines as you scroll through. Poor design

During a Pandemic. How about you let people who don’t have a job or are losing their businesses read your online issues without subscribing. Now is not the time to keep news from the masses. Do the right thing Sun Sentinel!!!

GARBAGE. Format is not user-friendly and does not flow. There is a big print, small print and photo stories. And the WORST of it all, on the homepage the stories repeat as you scroll down. Also managing alerts do not work as I opted out of sports heat and dolphins but yet they still send alerts.

Horrible. Horrible app. $8 a month and it always says I have to enter my password and half the time doesn’t work.

Wildly skewed, liberal reporting. The app is fine. The content is horrible.

Can’t find content. Trying to find s some information on candidates running for office in the primary and random articles pop up

App is great. Fair and balance news and I like the alerts too.

Review. Great stories in simplified context. Love the sports section and, specifically the Dolphins with Omar, David and Safeed

Sun Sentinel stands out. I used to live in South Florida, but moved to orlando years ago. I get more out of Sun sentinel thanks my local newspaper

Biased. Historically SS has dropped political bombs 2 weeks prior to elections knowing they could tip the balance in election outcomes. Dropped subscription to them. They called and offered me rates of $1.00 per month. I declined. 75¢ per month. Declined. 50¢ per month. Declined. 25¢ per month. Declined.

High school sports. Very disappointed on the coverage of high school sports in the sun sentinel. Practically nonexistent, don’t put any schedules of sports being played daily just total terrible coverage.