HYPERDIA by VOICE App Reviews

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iOS 5 Incompatible. Update: Did what it was supposed to do before iOS 5. Updating because it did work well. At least before now. I'm an iOS developer. This app is incompatible with iOS 5, it crashes right after boot up. They need to fix this ASAP before it's released this fall, or A LOT of people are going to be very unhappy!

To devs...figure out a pricing model that makes sense. And you’ll have plans of happy paying app users. But the subscription model you have currently is unjustifiable.

Awesome. Worth every cent especially with the history added into it! I use this app daily and find it easy to use and even nicer since they updated their tables with the blackout schedule! Very nice!!

Why pay monthly when you can use the website?. It does what I was looking for but paying a monthly or even yearly free is crazy when you can use the website for free. I don’t mind paying a one time fee but anything other than that is wasteful. Save your money and use their website. Also the user interface needs to be worked on

Oh well, I guess I buy; it's well worth it!. I have been using this App for 25 days and it has been a life saver (kinda). I got stuck in Tokyo because my flight was delayed over night; but I didn't want to wait to get back to my family down south, so I took the train system. This App worked like a champ. I thought I would miss a leg, or be confused, but I was able to make it from transfer stop to transfer start with no trouble. I don't use the voice feature, so I can't comment on it. The one thing I wish would be changed is for it to use the iPhone's map, when mapping a station. I love this App and will be buying the year plan.

It's a start. I have an iPhone 3Gs I've been waiting for a Hyperdia app for my phone. The site is great, but an app would make it even better. There are a couple issues though. When I put in my time I am having trouble getting it to switch from the average setting to the arrival setting and the application crashes. I tend to use the arrival setting more than the departure setting so this is a problem for me. Once you have entered the time you cannot change it, trying to reenter the time setting immediately crashes the program. And despite my best efforts to get the voice input to work, it won't get the stations I am also concerned with the payment system. I don't mind paying for this app but the app is subscription based after the first 30 days. I like hyperdia but I've lived with the free website for now, I'm not sure I would want to pay a monthly/yearly fee to use the app. After all, I can jsut go to the website itself on my phone. Finally, if you continue to develop this app I have a recommendation. Enable a setting for us to input our home station and some other favorites, possibly even our favorite routes. 90% of the time I am leaving from the same station so rather than searching for it every time it would be great to get it off a menu. Not to mention I often find myself going to the same places. I just don't think this app is ready for prime time.

Timetables outdated. This worked great 3 years ago. Purchased a renewal, then learned the timetables are way off. Most be an abandoned app.

Best useful train app for foreigners in Japan!. I am currently traveling in Japan. I tried to use Google maps and Apple maps at first but both maps didn't provide enough detailed alternatives for train rides. I have been using this train app to look at all the different trains going from Osaka to Kyoto and vice versa. I get to see and choose from super express Thunderbirds, wide view Hida, Shinkansen, or new express train. For JR pass holders, it is a no brainier to ride a more comfortable and quicker train. This invaluable train app has made my train ride decision so much easier as a foreigner in Japan. 100% recommended.

Departure Times Not Listed. This app stopped showing departure times. It’s now useless if you don’t want to guess what time your train will arrive. Unless this is fixed the app is garbage.

Awesome. This is a must have if you are traveling in Japan. Simple and easy to use. Put in station start, destination and time and it spits out many different options and carriers. Great app.

A necessity for touring Japan. I had great success solo navigating the country when using Hyperdia in conjunction with Google Maps

What happened???. This app was great up until a couple weeks ago. All of the train times now list minutes for some reason. Matching up the train times made travel for me (non Japanese speaker/reader) so much easier. Please fix this the minutes don’t help anything! Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!

Ridiculous. No reason for this to be a subscription-based app. Save your money and use Navitime or Google.

Best Train App for English Speakers. This has got to be the best app available to use when trying to use the Japanese train system. It's shows you the transfer times and you can even narrow your search to certain types of trains (ie. Shinkansen limited express, or local train). I used this for an entire year in Japan and it never let me down. I could not travel without this.

Subscription means 1 star. The point of the app is the opportunity for convenience and an improved interface but does not matter how good this app is, charging for what is free if I use Safari is asinine. Your going to have to more clever on how to monetize your services. I will delete the app once the free 30 days is up.

Good app however.... It's a good app to navigate throughout Japan but the subscription fee is just a bit more than I am willing to do. I don't think transportation apps should be charged, in my opinion! Smart Navi is the one I prefer to stick with, it's free and it gives me the basically the same info as this app. So unless there is a positive change in fees I won't be downloading it again.

A must have app when traveling to Japan.. So easy and useful to find transportation info in Japan in real time.

Works nice. A must have to travel japan. Fast search. Seems to crash a bit on ipad with system 5.0. Had no issues before upgrading.

Subscription fee is unjustified.. I would even pay a $5-$8 one time fee for a normal voice-free option on my iPod. $26/year won't kill me, but it seems like an awfully steep price for a voice feature I never used nor have interest in. I guess I will just use the browser. Hyperdia itself is a must-use for anyone navigating Japan.

Must have when traveling to Japan. We were in Japan for 8 days, went to Tokyo, Kyoto and Hiroshima and this app was a lifesaver! Works well especially since we have a JR Pass, filters out what bullet trains we can take.

Awesome!. Just as going to their website! I'm headed to Japan in 5 days and I was hoping to get this for the trip. You can input where you want to go and if you want to arrive or depart at a certain time and it will show you all the options you have. I will definitely use this! I am very relieved I have in on the phone!

Great service but a monthly fee?. I use Hyperdia for everything but I find it extravagant that this app has a MONTHLY fee. A one time fee would make sense and I would buy the app no problem but I don't see any point to pay for it every month when the website is free and works just as well as the app. $3 a month is by no means expensive but not necessary for this app. The service gets 4 stars from me but the app gets 2 because there's no point is paying for the app when I can just use the webpage.

Good train apps for JR pass in Japan. I traveled in Japan in Tokyo , Sendai , Kyoto and Osaka , I used this apps to catch all the train , they were very accurate .

Terrible. Why is it 3.99 a month (that starts on the first so if you buy it on the 15th, you only get 1/2 a month!!) Also the interface is old and clunky. I just found JAPAN TRAVEL and it is excellent and has travel articles. I recommend you use that instead.

No longer works. Used to be a 5 star review but now 1 as the app doesn’t work on either my phone or my wife’s phone after we updated and bought another month of use. It just sits frozen on opening screen even after closing and restarting app making it useless.

Don't Bother. If you have the iPhone/3G/wifi, just use the online site and don't pay for something you can get for free. They need an app that mimics the website....especially for off-line use. What in the Japan are they thinking!

Old app, but useful for Japan Rail lines. This is such an old app, but it’s a must have for JR lines especially since neither Google nor Apple Maps are good at routing on JR routes. This is also helpful for rapid (bullet) trains.

Great app. I've had no trouble with this app. In fact it has been a lifesaver on my trips to Japan . I wouldn't be without it. Well worth the monthly fee

It works...BUT.... Hyperdia, in general, is helpful. Although i would say is certainly NOT the best. I've seen better ones. There are times when its best suggestions are less convenient than the real thing. As for the "app" in particular, buying a coupon after the free period (1st 30 days) seems ridiculous. I understand it's not really pricey but Why?? When it can be accessed for free via internet. I just find it strange.

Missing some schedules. Compared with web version

not worth it. the biggest advantage this app has over accessing the website directly is the voice recognition. unfortunately, for me, the voice recognition is rarely accurate. it's only a timesaver if it works on the first try, which never happens. while the interface is optimized for the iphone, im willing to spend the extra 3 seconds pinching and zooming on the website to save the $3/month.

Must have. Once you know how to use it - this is the must have rail app for Japan. It is the good standard for rail travel in Japan.

Great app that is now worthless. This was a great app until a few days ago. It showed the times of departures for the trains which was extremely useful. I used the app all the time. Not it just displays minutes that don’t even seem to connect to the train schedules. I don’t know why thy would make this change. Now I have to look for a new app to use.

Recently became useless. I have used this app for years to preplan rail travel in Japan and to track progress during the travel by the station schedules that were part of the information provided. Please bring back the previous version. My coupon is current and I would like to continue using the app which I have recommended to many fellow travelers in the pass.

Great But Needs a Few Things. The app itself is amazingly convenient for on the go searching and had saved me a couple times as well. While its a nice tool it's unfortunate that the same information is available for free through their website. I think the $20 something dollar purchase is a little steep but it ends up worth it. The biggest grip I have is that it automatically stops my music when I start it, that in of itself drives me insane. There's no sense in having that happen! Overall, a great great great utility but I believe that they need to lower the price a little, get rid of the auto stop music and allow searching for stations with or without a "-" in the station name.

Great tool for traveling around Japan. Used this for 2 weeks during a recent trip to Japan. It was so amazingly helpful! I loved the ability to specify transportation types and companies and to sort by price/time/transfers. The only difficult part is if you don’t know the name of the station you are going to or from, it can take some guesswork.

SCAM. "free" is not free when you have no choice but to pay to use the app. There are other sites like Jorudan that happily offer directions for free. The voice function doesn't work well and you often end up having to type in the stations anyway. Save your money.

It’s free online. Yes why pay if you can use it free from their website. Save your money and use the website. It’s not worth paying for it

used to work but now doesn. this app used to be the most useful way to get around japan, but suddenly, when iOS 5 came out, it stopped working. the web version still is fantastic, but the developers need to fix the bug that causes it not to launch in iOS5. so 5 stars for what it used to be and its potential to be that again, but 0 stars for what it is now with iOS5!

A lifesaver. Don't be put off by the cheapskate reviews. The subscription price is a bargain to have instant access to very reliable routing through and across Japan's various rail services. The voice input feature works quite well also.

Crash When You Use In App Purchase. It’s an ok, but not great app for train travel in Japan. Some of the app’s suggested routings can add hours to a trip (one JR rep kept asking why I was willing to add two extra hours to a trip to Aomori-Shi by following the app’s recommended itinerary). Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use the app, I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course. It’s a failure.

Unable to contact support. I must've done something wrong on the purchase as I'm unable to contact customer support in English. Everytime I want to switch to English or asks if I want to purchase a coupon. I can't cancel the purchase because the email pops up in Japanese.

Crashing. The app keeps crashing

Good, can't buy. It says I haven't downloaded when I bought 1 month... Knowing more track numbers and correct names would help a lot!

Deception. In terms of timetables for Japanese rails, just download Jorudan. It's in Japanese, but even someone with no skill at the language can figure out how to work it in 5 minutes. I wanted Hyperdia because it offers a range of several train times at a search, but that's the only leg up it has. Jorudan is labeled as free, IS free and will get you where you're going. This app needs to be relabeled as a trial. Disappointing.

Expensive. Don't know why anyone would pay for a search by voice function. Seriously, are people really going to use that instead of just typing in where you want to go and being done with it? And if you've go an iPhone you can use the web version for free. So again, what's the point?

I can't believe this app isn't 5 stars. I rode more than 15 trains over 2 weeks as I traveled through Japan. This app was always accurate with both times and prices. If you don't read Japanese and are planning to travel by train then this app is essential! If the voice doesn't work for you no problem just type the name of the station in.

Best train app for JRRail pass!. Works amazing for JRRail pass users and brought me to multiple city's on time for free!

Handy train schedules, especially if using JR pass. Used this while visiting from the US and traveling on my JR pass. Was better than their website, very handy for planning. Google maps is great too for transit planning but this shows train options at various times very clearly. Filters allow you to easily find options that you want.

Use this app all the time, but.... IOS has flagged this app as not being able to run on the next version of IOS. Wait for it to be updated before purchasing.

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CRASH CRASH CRASH. Yep, this app is a train wreck. Crash every time when trying to search station names.

$16:99 a year???. That's just rude when it's free via Safari. Voice function is useless. It's worth a one time fee of 99 cents and then would be 4 stars.

Hard sell. It is bad enough getting ads on free apps but time limited ones are a pain. Stick with bookmarking this one on the net. The other popular one in English is $14.99, at least they are honest enough to tell you upfront.

Good at the start. Paid one yr plan for this app however I accidentally deleted it and redownloaded the app and now it doesn't even connect....

Web site is better. Voice doesn't seem to work on iOS 10. The app is slow, when compared to the very good hyperdia web site. Not worth subscribing to in its present form.

A must for all JR Rail Pass users. This is by far the easiest and most convenient app to plan JR Rail Pass travel across Japan. You have to pay for a subscription service, but the convenience of knowing timetables, and which routes are covered by the JR Rail Pass outweigh the small cost of the subscription.

30 day free trial. Didn't get to use it because I downloaded more than a month before my trip. They need to make this trial feature clearer!

App won’t work. Downloaded the app and when I open it, it says connecting for a while and then crashes.

Beware costs- read instructions carefully. Am yet to actually use this in Japan. Do not download until you are just about to go! You will save $9 (for a months use). Read the instructions nice clearly and make sure you have the correct language specified if you are purchasing the app after the free trial. $3.99AUD currently for Japanese and when you go to change the language to English another $4.99AUD. Hoping it is worth the cost whilst travelling!! (Yes it’s not a lot of money but considering many apps are $12.00AUD for an entire year- relatively this is expensive). So yes this is not a review of the app but feedback to the makers- MAKE IT CLEAR THAT ITS A FREE TRIAL AND MAKE IT MORE CLEAR THAT IT COSTS YOU MORE AGAIN IF YOU DONT HAVE ENGLISH SELECTED WHEN PURCHASING.

Where is the time?. It doesn’t show what time the train is. It show shows mins? It’s so confusing. Can you fix this please

Brilliant travel tool. Used this a lot in Japan. Al over. Was accurate and useful. It's true it doesn't pick up some lines in Tokyo so this needs improving. But for a first time visitor to Japan it's invaluable.

Waste of time. If I knew it had a 30 day trial i would have installed it when i neededit. Oh well. Keep that in mind but it is handy on safari as well.

Awesome app. Hyperdia is an awesome app that makes it super easy to plan train travel in Japan. I choose the route and then show the ticketing staff and they can book seats (particularly for longer trips) Makes life and train travel stress free. Love it.

Not worth it. Tonnes of timetable errors, pricing incorrect, developers won't respond or provide technical support. Misleading product.

Useless and convoluted .. This can't JR find stations in Tokyo. The process to add stations is 3 steps and could easily be 1. Developer needs to understand customers not programming. I would have expected more from Hiachi.

Crashes after I paid. Worked fine for the free period. Then after I paid it won’t connect and crashes. Tried deleting and reinstall.

The website is great... what went wrong with the app. Glad you get to trial it first, the cost of the trip is either partially missing or totally missing, not helpful to plan routes when half the info is missing. Saving stations is a lot harder than it needs to be and overall the app is pretty hard to use.

Not perfect but does the job. Not perfect but does the job. Good for simple point to point journeys.

Great but needs an iOS 7 update.. A great app to get all the train times and transport combinations to plan your journey you need when in Japan! However it crashes in iOS 7, something that will need to be fixed so I can continue to use it!

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Excellent resource. This app is brilliant. Almost 2 weeks in Japan, travelled from Tokyo to Nagasaki and back with various stops. Used it for both bullet and local trains and it was always accurate and easy to use. Don’t know how we would have navigated bullet and local train connections along with subway and buses without it! Highly recommend!

No English - even after purchasing the English function. I just download the app and paid an extra $3,99 to have the English version, but the app is only showing in Japanese. Very disappointing and I lost my money.

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Love it!. Great app

Does not Work!. I need it for Japan and it will not work on my iPhone 5!!

Complete BS. Not a free app at all. It's free to use I on Safari which is easy enough to use at no charge. I am more than happy to use the Japanese apps that are faster. If you live in Japan and know a hand full of Kanji then I recommend Joudan( it's free!)

Great App but 25.99?!. Trial version works great! On time schedules, but it's not cheap $25 for the English version (for a year) still debating on buying it.

Not free. I downloaded this before I left the states but now that I am here my "coupon" has expired and the app is asking for money. Never even got to use the app

broken in iOS 7. If you're running iOS 7, this app will crash every time you try to launch it.

Needs an Update!. It works, but it has not been updated in over two years! The developers need to update this app, to optimize its performance!

キーパッドで入力したほうが速い. 検索しようにも 聞き取れないの一点張り。日本語？英語？どっちで話したほうが良いの？時間が勿体無いと感じた。

I want to be able to use this app in Thailand.. I want to be able to use this app in Thailand.

Noisy subs. Who in their right mind would make a speech sensitive app which will be normally used in a noisy area? Waste of space. Doesnt even work well in a quiet room. Don't bother with it.

Bait and Switch. Trial App

It works.. I'll try to give this app a fair shake here. The pros: it fills a much needed role. Having this app makes getting from any point in Japan to any other point pretty much a breeze- if you know how best to employ it. Take for instance, it tells you your arrival and departure gates. That's really helpful even if you already have tickets- because finding the right gate in 6 minutes between trains can be a nightmare in a new terminal for even a native Japanese speaker. (I did that twice today, thus this review.) It's also easy to use and hasn't been wrong yet: I've used it a LOT: all over Tokyo, to Osaka, Kyoto, Fukui, Nagaizumi, and around Shizuoka. The cons: the app is flaky. Sometimes, the app will reboot itself or just plain quit. Other times, if you have a poor internet connection, nonsense HTML code will populate the fields making you wonder if your phone has lost its mind. Second complaint: it costs money. Now, let's be fair here. Sure, you can get the same information online for free… but it's still from Hitachi Systems. So, it's not like they're ripping you off for nothing. They *did* design the database system and are offering it for your use. They could charge you for the internet use, too. So be fair. Also, while I don't like paying $25 and while most Apps with this kind of functionality are cheaper or free, this seems like a sensible price. Web servers aren't free- and this one has to be updated with the correct timetables regularly. So, a subscription is the most sensible way for Hitachi Systems to upkeep their servers. So, I guess my biggest complaint is that I don't like paying a professional quality fee for a less than professional quality product. If they cleaned up the App, I'd be rightly happy with it. Now- what I'd like to see added: currently, this App (and the website) spits out the train line name. But it doesn't tell you the line final destination. That's unfortunate because when you purchase shinkansen tickets at the automatic counter, you have to pick the trains based on destination. THAT would be a LOT easier if the database listed the destination.

Doesn't work on iOS 7. Keeps crashing.

Free App? for 30 days. What a rip off. I downloaded it only to find out its only free for 30 days. Is this the new App Store business model? Avoid this at all costs. Shame on you Hyperdia for being dishonest.

Trial App 30 Days. Subscription of $25 a year for something you can get for free on the website? Fail.

Why pay for it?. It says it is free app, but is required to buy it a month later. Haver better apps for free. The only benefit of this one it is the English language. But pay for it?

Great app but.... For 25.99 a year you would think that this app would update its prices after the tax increase.

I like the features but.... This is a trial app and it doesn't say.You have to pay subscriptions, 1 month, three months, one year etc... WHY? I never use the voice search so can do exactly the same by going online and checking the website. I would happily pay a one time fee for the app, but the subscription fees are way too high. Could easily be a five star app if it wasn't trying to con you.

Works fine. This Apps works fine and is very usefull to use in complement with Google Map. VERY HANDY is you have a JR Pass

Quit working. I ended up buying this app for a month because the free trial was great, but since I've bought it, I've tried searching many directions and it won't load!

Why so expensive after trial. It's too expensive you don't even need the talking function

Half screen bug. I use this app often but when I open it, it almost always shows up on half of my phone screen, and the other half of the screen is white. This occurs after I search for a route. Can this be fixed? This app is surprisingly $25.99 a year.

Easy to Use!. I love this app!

Great app for visitors too!. Didn't bother to try the voice recognition but the app is great anyways. Used it much more than the app I paid for during our recent trip and it never failed. Had to adjust schedules a few times and it always provided great alternatives and spot on timetables. Five stars!

Fine before ios5.. Incompatible with iOS 5

Works great!. Always gets me from point A to point B!

Mr.. I might have paid for the App, but subscription does not work for me.

Does not work. App fails 7 times when I open it. Does not work at all.

Voice. The app won't update. The website is still great but this app has crashed.

Stopped Working. Doesn't work with V7

Not able to renew.. I purchased this app and used it for a year. Now I am trying to renew my subscription but it is impossible.

Purchase did not work. I bought the 1 month English + Japanese but it charged me and didn't work. Says not yet downloaded.

web site is free, why isn't the app?. You can get all the same information on the HyperDia web site, so why would I want to pay a monthly fee to use the app? Most other bus and train apps are free to use.

Not worth paying monthly. I somehow missed the monthly pay part after the trial, but it doesn't matter there are free sites out there like jourdan that can get you where you want to go free

Hold off. App does not work currently for iOS7 please use the website until the app is fixed. App worked on iOS6.1

Great app. I love it